Join our mission to make cross-border payments accessible to everyone. Work with a talented team solving real problems for millions of people worldwide. Why DunePay? We're not just building a product-we're creating a movement to democratize global finance. Global Impact Rapid Growth We're scaling fast-processing millions in transactions monthly and expanding to new markets every quarter. We embrace cutting edge technology and encourage experimentation. Your ideas shape our product roadmap. Meet Our Team Hear from the people building DunePay every day. Accra, Ghana "Joining DunePay was the best decision of my career. I'm building technology that directly impacts millions of people across Africa, enabling them to send money home with ease. The team is brilliant, the mission is meaningful, and the culture is incredibly supportive." Journey: Joined 2 years ago as a mid level engineer, now leading a team of 8 building our core payment infrastructure. "At DunePay, design isn't just about making things look beautiful-it's about solving real problems for real people. I've designed features that help students pay tuition, families support loved ones, and businesses operate globally. That impact drives me every day." Head of Compliance London, UK "Working in fintech compliance means being at the intersection of regulation and innovation. At DunePay, we don't see compliance as a barrier-we see it as a competitive advantage. We're building trust through transparency and regulatory excellence." Journey: Brought 10+ years of banking compliance experience to DunePay. Built our compliance framework from the ground up. Customer Success Lead "Every day, I talk to customers who are sending money to family members for school fees, medical bills, or starting businesses. Being able to help them navigate challenges and ensure their transfers go smoothly is incredibly rewarding. We're not just a service-we're part of their lives." Journey: Joined as a support agent 1 year ago, promoted to team lead after building our customer success playbook. We invest in our team's success, health, and happiness. Remote-First Work from anywhere with flexible hours Comprehensive health insurance and wellness programs Learning Budget $2,000 annual budget for courses and conferences Unlimited PTO Take time off when you need it, no questions asked Equipment Stipend MacBook Pro and $1,000 home office setup Open Positions Join us in building the future of global payments. We're looking for talented individuals who are passionate about financial inclusion. Engineering Remote / London Full-time Requirements: 5+ years of backend development experience Proficiency in Python, Go, or Node.js Strong experience with databases (PostgreSQL, MongoDB) Familiarity with microservices and API design Knowledge of financial systems/payments is a plus Design Remote / Accra Full-time Requirements: 4+ years of product design experience Proficiency in Figma or Adobe XD Strong communication and collaboration skills Compliance Officer Legal & Compliance London Full-time Requirements: 7+ years in financial compliance or fintech FCA or equivalent regulatory body experience Knowledge of AML/KYC regulations Experience with payment systems compliance Excellent written and verbal communication Customer Success Manager Customer Support Remote Full-time Requirements: 3+ years in customer success or account management Strong communication and problem solving skills Experience with SaaS or fintech companies preferred Fluency in English required; multilingual is a plus Ability to manage multiple clients simultaneously Data Analyst Analytics Remote / Nairobi Full-time Requirements: 3+ years of data analysis experience Proficiency in SQL and Python/R Experience with BI tools (Tableau, Looker) Strong statistical and analytical skills Experience with financial or transaction data preferred Marketing Manager Marketing Remote Full-time Requirements: 4+ years of marketing management experience Experience marketing fintech or financial products Strong digital marketing and content strategy skills Data driven approach to marketing campaigns Experience with social media and growth marketing Join a team that's passionate about democratizing global finance and creating opportunities for millions.
12/07/2026
Full time
Join our mission to make cross-border payments accessible to everyone. Work with a talented team solving real problems for millions of people worldwide. Why DunePay? We're not just building a product-we're creating a movement to democratize global finance. Global Impact Rapid Growth We're scaling fast-processing millions in transactions monthly and expanding to new markets every quarter. We embrace cutting edge technology and encourage experimentation. Your ideas shape our product roadmap. Meet Our Team Hear from the people building DunePay every day. Accra, Ghana "Joining DunePay was the best decision of my career. I'm building technology that directly impacts millions of people across Africa, enabling them to send money home with ease. The team is brilliant, the mission is meaningful, and the culture is incredibly supportive." Journey: Joined 2 years ago as a mid level engineer, now leading a team of 8 building our core payment infrastructure. "At DunePay, design isn't just about making things look beautiful-it's about solving real problems for real people. I've designed features that help students pay tuition, families support loved ones, and businesses operate globally. That impact drives me every day." Head of Compliance London, UK "Working in fintech compliance means being at the intersection of regulation and innovation. At DunePay, we don't see compliance as a barrier-we see it as a competitive advantage. We're building trust through transparency and regulatory excellence." Journey: Brought 10+ years of banking compliance experience to DunePay. Built our compliance framework from the ground up. Customer Success Lead "Every day, I talk to customers who are sending money to family members for school fees, medical bills, or starting businesses. Being able to help them navigate challenges and ensure their transfers go smoothly is incredibly rewarding. We're not just a service-we're part of their lives." Journey: Joined as a support agent 1 year ago, promoted to team lead after building our customer success playbook. We invest in our team's success, health, and happiness. Remote-First Work from anywhere with flexible hours Comprehensive health insurance and wellness programs Learning Budget $2,000 annual budget for courses and conferences Unlimited PTO Take time off when you need it, no questions asked Equipment Stipend MacBook Pro and $1,000 home office setup Open Positions Join us in building the future of global payments. We're looking for talented individuals who are passionate about financial inclusion. Engineering Remote / London Full-time Requirements: 5+ years of backend development experience Proficiency in Python, Go, or Node.js Strong experience with databases (PostgreSQL, MongoDB) Familiarity with microservices and API design Knowledge of financial systems/payments is a plus Design Remote / Accra Full-time Requirements: 4+ years of product design experience Proficiency in Figma or Adobe XD Strong communication and collaboration skills Compliance Officer Legal & Compliance London Full-time Requirements: 7+ years in financial compliance or fintech FCA or equivalent regulatory body experience Knowledge of AML/KYC regulations Experience with payment systems compliance Excellent written and verbal communication Customer Success Manager Customer Support Remote Full-time Requirements: 3+ years in customer success or account management Strong communication and problem solving skills Experience with SaaS or fintech companies preferred Fluency in English required; multilingual is a plus Ability to manage multiple clients simultaneously Data Analyst Analytics Remote / Nairobi Full-time Requirements: 3+ years of data analysis experience Proficiency in SQL and Python/R Experience with BI tools (Tableau, Looker) Strong statistical and analytical skills Experience with financial or transaction data preferred Marketing Manager Marketing Remote Full-time Requirements: 4+ years of marketing management experience Experience marketing fintech or financial products Strong digital marketing and content strategy skills Data driven approach to marketing campaigns Experience with social media and growth marketing Join a team that's passionate about democratizing global finance and creating opportunities for millions.
Do you want to apply data science to one of the most important challenges in health research: enabling safe use of sensitive data at scale? In this role, you'll develop privacy and security controls that protect participants while helping researchers generate insights faster and more safely. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.5M volunteers across the UK, we're now the world's biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our data science capability to support this ambition. To realise our ambition safely, we need to continue developing world-class approaches to data privacy, data security and responsible access to health data. We are looking for a Senior Data Scientist specialising in privacy, security and risk modelling, to help design, build and scale data driven controls that protect participants while enabling cutting edge research. This is a hands on role where you'll apply strong data science skills and an engineering mindset to real operational problems: safe outputs review, re identification risk, privacy risks in trained models, synthetic data, and data driven security controls. You will work closely with teams across Product, Security, Engineering, Science, Data Protection, and Researcher Operations as well as external experts to develop practical, scalable and evidence based solutions. You will be expected to work closely with users of these systems including researchers, Airlock reviewers, access governance reviewers and security specialists, to understand their workflows, pain points and risk decisions. A key part of the role will be turning complex privacy and security problems into trusted algorithms, evidence and automated support. What you'll do Develop data driven approaches to disclosure control and safe outputs review, supporting the scaling of our TRE (Trusted Research Environment) Airlock. This may include building algorithms and automated review tools to classify outputs, detect potentially disclosive content, identify patterns of risk, and provide explainable decision support for human reviewers. Work directly with Airlock reviewers and operational users to understand where automation can help, where human judgement is essential, and how tools should be designed to support consistent, auditable and proportionate decisions. Contribute to our approach to de identification and re identification risk assessment, helping us assess how privacy risk changes across datasets, access models and analytical outputs. Help us develop our approaches to safe AI using health data, including how we assess and manage privacy risks associated with trained models. Explore and develop approaches to synthetic data generation, assessing how synthetic data can be used safely and usefully, and how to evaluate the privacy, fidelity and utility trade offs of different approaches. Collaborate with our Information Security team on data driven security control assessment, threat detection and monitoring approaches, including identifying signals of risky behaviour, anomalous activity or misuse of data access environments, and cyber risk quantification. Build prototypes and production quality code, working with engineers to turn promising approaches into robust, maintainable and auditable tools. Work closely with governance, legal, ethics and operational colleagues to ensure technical controls fulfil their requirements. Keep up with emerging methods in statistical disclosure control, privacy enhancing technologies, AI security, synthetic data, de identification and privacy preserving computation. This role will be fully hybrid with the expectation we get together in our Holborn, London office at least once per month. We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Significant experience applying data science, machine learning, statistical modelling or advanced analytics to complex real world datasets. Strong applied statistical expertise, including the ability to quantify risk and uncertainty, evaluate assumptions, design validation approaches, interpret imperfect or incomplete evidence, and communicate the limitations of statistical or machine learning models. Strong Python skills and experience writing maintainable, production quality code. Experience working in cross functional teams with software engineers, data engineers or platform teams to design and deliver data products, pipelines, analytical services or decision support tools. A user focused approach to technical delivery: you are comfortable working with people who operate, review, govern or depend on data systems, and can translate their needs into technical requirements. Applied machine learning experience and understanding of common privacy attacks against data and models, such as memorisation, membership inference, attribute inference, model inversion or leakage through model outputs. Exposure to privacy preserving machine learning, privacy enhancing technologies or adjacent research areas (e.g. federated learning, secure aggregation, differential privacy, or confidential computing) Experience working with sensitive, confidential or regulated data and a strong understanding of privacy, confidentiality or information security risks. Ability to translate ambiguous operational, governance or security problems into clear data science questions and practical technical requirements. Good communication skills, with the ability to explain complex technical concepts to non specialist stakeholders. A pragmatic, delivery focused mindset It would be a bonus if you have any of the following experience - Working with health data or biomedical research data, electronic health records, and ideally genomic data. Developing models, algorithms or rule based systems that support human decision making, ideally where explainability, auditability and risk management are important. Anomaly detection, behavioural analytics, security monitoring or detection engineering. Risk quantification methods from fields such as actuarial science, epidemiology, operational research, or cyber risk. Familiarity with UK data protection, research governance or health data access expectations. Experience with PETs or privacy preserving ML frameworks such as Flower, Opacus, TensorFlow Federated or similar. Cloud platforms, containerisation, CI/CD, MLOps or production ML systems. Experience evaluating synthetic data using both utility and privacy metrics. Hiring Process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have. 1st interview with our Head of Data Operations (25 min) - this is an opportunity to meet your potential line manager and for you both to align on role expectations. Technical interview with 2-3 members from our tech and data teams (60 min). This will include a short task you'll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real world responsibilities of this role. Final stage competency interview (60 min) with a small cross functional panel of your potential new stakeholders. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real world projects. Competitive base salary from £80,000 Generous Pension Scheme - We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave - Supporting you during life's biggest moments Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme - Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements Join us - let's prevent disease together. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health . click apply for full job details
12/07/2026
Full time
Do you want to apply data science to one of the most important challenges in health research: enabling safe use of sensitive data at scale? In this role, you'll develop privacy and security controls that protect participants while helping researchers generate insights faster and more safely. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.5M volunteers across the UK, we're now the world's biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our data science capability to support this ambition. To realise our ambition safely, we need to continue developing world-class approaches to data privacy, data security and responsible access to health data. We are looking for a Senior Data Scientist specialising in privacy, security and risk modelling, to help design, build and scale data driven controls that protect participants while enabling cutting edge research. This is a hands on role where you'll apply strong data science skills and an engineering mindset to real operational problems: safe outputs review, re identification risk, privacy risks in trained models, synthetic data, and data driven security controls. You will work closely with teams across Product, Security, Engineering, Science, Data Protection, and Researcher Operations as well as external experts to develop practical, scalable and evidence based solutions. You will be expected to work closely with users of these systems including researchers, Airlock reviewers, access governance reviewers and security specialists, to understand their workflows, pain points and risk decisions. A key part of the role will be turning complex privacy and security problems into trusted algorithms, evidence and automated support. What you'll do Develop data driven approaches to disclosure control and safe outputs review, supporting the scaling of our TRE (Trusted Research Environment) Airlock. This may include building algorithms and automated review tools to classify outputs, detect potentially disclosive content, identify patterns of risk, and provide explainable decision support for human reviewers. Work directly with Airlock reviewers and operational users to understand where automation can help, where human judgement is essential, and how tools should be designed to support consistent, auditable and proportionate decisions. Contribute to our approach to de identification and re identification risk assessment, helping us assess how privacy risk changes across datasets, access models and analytical outputs. Help us develop our approaches to safe AI using health data, including how we assess and manage privacy risks associated with trained models. Explore and develop approaches to synthetic data generation, assessing how synthetic data can be used safely and usefully, and how to evaluate the privacy, fidelity and utility trade offs of different approaches. Collaborate with our Information Security team on data driven security control assessment, threat detection and monitoring approaches, including identifying signals of risky behaviour, anomalous activity or misuse of data access environments, and cyber risk quantification. Build prototypes and production quality code, working with engineers to turn promising approaches into robust, maintainable and auditable tools. Work closely with governance, legal, ethics and operational colleagues to ensure technical controls fulfil their requirements. Keep up with emerging methods in statistical disclosure control, privacy enhancing technologies, AI security, synthetic data, de identification and privacy preserving computation. This role will be fully hybrid with the expectation we get together in our Holborn, London office at least once per month. We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Significant experience applying data science, machine learning, statistical modelling or advanced analytics to complex real world datasets. Strong applied statistical expertise, including the ability to quantify risk and uncertainty, evaluate assumptions, design validation approaches, interpret imperfect or incomplete evidence, and communicate the limitations of statistical or machine learning models. Strong Python skills and experience writing maintainable, production quality code. Experience working in cross functional teams with software engineers, data engineers or platform teams to design and deliver data products, pipelines, analytical services or decision support tools. A user focused approach to technical delivery: you are comfortable working with people who operate, review, govern or depend on data systems, and can translate their needs into technical requirements. Applied machine learning experience and understanding of common privacy attacks against data and models, such as memorisation, membership inference, attribute inference, model inversion or leakage through model outputs. Exposure to privacy preserving machine learning, privacy enhancing technologies or adjacent research areas (e.g. federated learning, secure aggregation, differential privacy, or confidential computing) Experience working with sensitive, confidential or regulated data and a strong understanding of privacy, confidentiality or information security risks. Ability to translate ambiguous operational, governance or security problems into clear data science questions and practical technical requirements. Good communication skills, with the ability to explain complex technical concepts to non specialist stakeholders. A pragmatic, delivery focused mindset It would be a bonus if you have any of the following experience - Working with health data or biomedical research data, electronic health records, and ideally genomic data. Developing models, algorithms or rule based systems that support human decision making, ideally where explainability, auditability and risk management are important. Anomaly detection, behavioural analytics, security monitoring or detection engineering. Risk quantification methods from fields such as actuarial science, epidemiology, operational research, or cyber risk. Familiarity with UK data protection, research governance or health data access expectations. Experience with PETs or privacy preserving ML frameworks such as Flower, Opacus, TensorFlow Federated or similar. Cloud platforms, containerisation, CI/CD, MLOps or production ML systems. Experience evaluating synthetic data using both utility and privacy metrics. Hiring Process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have. 1st interview with our Head of Data Operations (25 min) - this is an opportunity to meet your potential line manager and for you both to align on role expectations. Technical interview with 2-3 members from our tech and data teams (60 min). This will include a short task you'll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real world responsibilities of this role. Final stage competency interview (60 min) with a small cross functional panel of your potential new stakeholders. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real world projects. Competitive base salary from £80,000 Generous Pension Scheme - We invest in your future with employer contributions of up to 12% 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave - Supporting you during life's biggest moments Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme - Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements Join us - let's prevent disease together. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health . click apply for full job details
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer II you will own some of our largest Enterprise Accounts Across the UK + EMEA. You'll own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day to day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships, from C level relationships down, and working with some of the largest Enterprise accounts across EMEA. 8+ years of experience in a customer facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations. Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements. Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs. Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization. Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day to day work rather than light experimentation. Experience mentoring or coaching more junior technical team members. Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment. Hands on experience with mobile app development, including Swift, Android, or React Native. Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation. Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
12/07/2026
Full time
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer II you will own some of our largest Enterprise Accounts Across the UK + EMEA. You'll own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day to day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships, from C level relationships down, and working with some of the largest Enterprise accounts across EMEA. 8+ years of experience in a customer facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations. Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements. Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs. Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization. Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day to day work rather than light experimentation. Experience mentoring or coaching more junior technical team members. Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment. Hands on experience with mobile app development, including Swift, Android, or React Native. Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation. Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Drive the future of analytics and data intelligence by designing architectures that turn raw data into actionable insights at scale. As a Senior Analytics Solutions Architect, you'll partner with customers to architect end-to-end analytics platforms from data lakes and lakehouses to real-time streaming pipelines, business intelligence, and advanced analytics leveraging the breadth of AWS's analytics portfolio, including Amazon Redshift, Athena, EMR, Glue, Kinesis, QuickSight, and OpenSearch. You'll serve as a trusted technical advisor to enterprise customers navigating complex analytics modernisation challenges, whether migrating from legacy on premises data warehouses, building unified data platforms, implementing streaming analytics, or operationalising ML ready data foundations. You'll translate ambiguous business requirements into scalable, cost effective analytics architectures that accelerate time to insight. You will join a team of specialist Solutions Architects who live and breathe data, passionate about query performance, storage optimisation, governance frameworks, and helping customers build data driven cultures. We thrive on solving the hardest analytics challenges, contributing to AWS service evolution through direct feedback loops with engineering teams, and elevating the broader analytics community through thought leadership, workshops, and reference architectures. Key job responsibilities Architect analytics solutions - design data lake, lakehouse, warehouse, and streaming architectures using AWS analytics services (Redshift, Athena, EMR, Glue, Kinesis, QuickSight, OpenSearch). Lead analytics modernisation - guide customers migrating from legacy platforms (Teradata, Oracle, Netezza, Hadoop) to cloud native analytics, including ETL refactoring and performance validation. Partner with AWS AGS sales teams - collaborate with Account Managers and Account Solutions Architects to identify analytics opportunities, shape deal strategy, and position AWS against competitive alternatives. Deliver proofs of concept - build prototypes demonstrating query performance, cost optimisation, and scalability for customer specific analytics workloads. Create reference architectures - develop reusable blueprints for streaming ingestion, CDC pipelines, data mesh, and governed data sharing patterns. Advise enterprise customers - translate BI, reporting, and advanced analytics requirements into scalable, cost effective technical designs. Influence AWS service roadmaps - provide customer feedback to analytics product teams, participate in private betas, and shape future service capabilities. Collaborate across specialist teams - work with AI/ML, Security, and Migration specialists to connect analytics foundations to downstream ML and GenAI workloads. About the team We're the AWS Analytics Specialist Solutions Architecture team - a group of data professionals deeply passionate about query performance, lakehouse design, and helping customers turn data into decisions. We work across the full AWS analytics portfolio, partnering with service teams to shape product direction and with customers to solve their hardest data challenges. We value diverse backgrounds - whether you come from data engineering, BI, data science, or software development. Our inclusive team culture empowers everyone to contribute authentically, and our employee led communities celebrate the differences that make us stronger. We also prioritise work life balance through flexible working arrangements, because we believe sustainable careers produce the best outcomes - for our customers and ourselves. Basic Qualifications Bachelor's degree Experience in IT development or implementation/consulting in the software or Internet industries Experience within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non technical audiences, including executive level stakeholders or clients Experience architecting analytics or data platform solutions (e.g., data warehousing, data lakes, ETL/ELT pipelines, BI, or real time streaming) Experience delivering technical presentations, workshops, or thought leadership content to senior technical and business audiences Preferred Qualifications AWS certification, such as AWS Solutions Architect, or a similar cloud certification Knowledge of data structures, data modeling, and database schema Hands on experience with AWS analytics services such as Amazon Redshift, Athena, Glue, EMR, Kinesis, MSK, or QuickSight Experience migrating enterprise data warehouses (e.g., Teradata, Oracle Exadata, Netezza) or Hadoop environments to cloud native analytics platforms Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We value diversity and seek to build a workforce that reflects the communities we serve.
12/07/2026
Full time
Drive the future of analytics and data intelligence by designing architectures that turn raw data into actionable insights at scale. As a Senior Analytics Solutions Architect, you'll partner with customers to architect end-to-end analytics platforms from data lakes and lakehouses to real-time streaming pipelines, business intelligence, and advanced analytics leveraging the breadth of AWS's analytics portfolio, including Amazon Redshift, Athena, EMR, Glue, Kinesis, QuickSight, and OpenSearch. You'll serve as a trusted technical advisor to enterprise customers navigating complex analytics modernisation challenges, whether migrating from legacy on premises data warehouses, building unified data platforms, implementing streaming analytics, or operationalising ML ready data foundations. You'll translate ambiguous business requirements into scalable, cost effective analytics architectures that accelerate time to insight. You will join a team of specialist Solutions Architects who live and breathe data, passionate about query performance, storage optimisation, governance frameworks, and helping customers build data driven cultures. We thrive on solving the hardest analytics challenges, contributing to AWS service evolution through direct feedback loops with engineering teams, and elevating the broader analytics community through thought leadership, workshops, and reference architectures. Key job responsibilities Architect analytics solutions - design data lake, lakehouse, warehouse, and streaming architectures using AWS analytics services (Redshift, Athena, EMR, Glue, Kinesis, QuickSight, OpenSearch). Lead analytics modernisation - guide customers migrating from legacy platforms (Teradata, Oracle, Netezza, Hadoop) to cloud native analytics, including ETL refactoring and performance validation. Partner with AWS AGS sales teams - collaborate with Account Managers and Account Solutions Architects to identify analytics opportunities, shape deal strategy, and position AWS against competitive alternatives. Deliver proofs of concept - build prototypes demonstrating query performance, cost optimisation, and scalability for customer specific analytics workloads. Create reference architectures - develop reusable blueprints for streaming ingestion, CDC pipelines, data mesh, and governed data sharing patterns. Advise enterprise customers - translate BI, reporting, and advanced analytics requirements into scalable, cost effective technical designs. Influence AWS service roadmaps - provide customer feedback to analytics product teams, participate in private betas, and shape future service capabilities. Collaborate across specialist teams - work with AI/ML, Security, and Migration specialists to connect analytics foundations to downstream ML and GenAI workloads. About the team We're the AWS Analytics Specialist Solutions Architecture team - a group of data professionals deeply passionate about query performance, lakehouse design, and helping customers turn data into decisions. We work across the full AWS analytics portfolio, partnering with service teams to shape product direction and with customers to solve their hardest data challenges. We value diverse backgrounds - whether you come from data engineering, BI, data science, or software development. Our inclusive team culture empowers everyone to contribute authentically, and our employee led communities celebrate the differences that make us stronger. We also prioritise work life balance through flexible working arrangements, because we believe sustainable careers produce the best outcomes - for our customers and ourselves. Basic Qualifications Bachelor's degree Experience in IT development or implementation/consulting in the software or Internet industries Experience within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non technical audiences, including executive level stakeholders or clients Experience architecting analytics or data platform solutions (e.g., data warehousing, data lakes, ETL/ELT pipelines, BI, or real time streaming) Experience delivering technical presentations, workshops, or thought leadership content to senior technical and business audiences Preferred Qualifications AWS certification, such as AWS Solutions Architect, or a similar cloud certification Knowledge of data structures, data modeling, and database schema Hands on experience with AWS analytics services such as Amazon Redshift, Athena, Glue, EMR, Kinesis, MSK, or QuickSight Experience migrating enterprise data warehouses (e.g., Teradata, Oracle Exadata, Netezza) or Hadoop environments to cloud native analytics platforms Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We value diversity and seek to build a workforce that reflects the communities we serve.
Join our mission to make cross-border payments accessible to everyone. Work with a talented team solving real problems for millions of people worldwide. Why DunePay? We're not just building a product-we're creating a movement to democratize global finance. Global Impact Rapid Growth We're scaling fast-processing millions in transactions monthly and expanding to new markets every quarter. We embrace cutting edge technology and encourage experimentation. Your ideas shape our product roadmap. Meet Our Team Hear from the people building DunePay every day. Accra, Ghana "Joining DunePay was the best decision of my career. I'm building technology that directly impacts millions of people across Africa, enabling them to send money home with ease. The team is brilliant, the mission is meaningful, and the culture is incredibly supportive." Journey: Joined 2 years ago as a mid level engineer, now leading a team of 8 building our core payment infrastructure. "At DunePay, design isn't just about making things look beautiful-it's about solving real problems for real people. I've designed features that help students pay tuition, families support loved ones, and businesses operate globally. That impact drives me every day." Head of Compliance London, UK "Working in fintech compliance means being at the intersection of regulation and innovation. At DunePay, we don't see compliance as a barrier-we see it as a competitive advantage. We're building trust through transparency and regulatory excellence." Journey: Brought 10+ years of banking compliance experience to DunePay. Built our compliance framework from the ground up. Customer Success Lead "Every day, I talk to customers who are sending money to family members for school fees, medical bills, or starting businesses. Being able to help them navigate challenges and ensure their transfers go smoothly is incredibly rewarding. We're not just a service-we're part of their lives." Journey: Joined as a support agent 1 year ago, promoted to team lead after building our customer success playbook. We invest in our team's success, health, and happiness. Remote-First Work from anywhere with flexible hours Comprehensive health insurance and wellness programs Learning Budget $2,000 annual budget for courses and conferences Unlimited PTO Take time off when you need it, no questions asked Equipment Stipend MacBook Pro and $1,000 home office setup Open Positions Join us in building the future of global payments. We're looking for talented individuals who are passionate about financial inclusion. Engineering Remote / London Full-time Requirements: 5+ years of backend development experience Proficiency in Python, Go, or Node.js Strong experience with databases (PostgreSQL, MongoDB) Familiarity with microservices and API design Knowledge of financial systems/payments is a plus Design Remote / Accra Full-time Requirements: 4+ years of product design experience Proficiency in Figma or Adobe XD Strong communication and collaboration skills Compliance Officer Legal & Compliance London Full-time Requirements: 7+ years in financial compliance or fintech FCA or equivalent regulatory body experience Knowledge of AML/KYC regulations Experience with payment systems compliance Excellent written and verbal communication Customer Success Manager Customer Support Remote Full-time Requirements: 3+ years in customer success or account management Strong communication and problem solving skills Experience with SaaS or fintech companies preferred Fluency in English required; multilingual is a plus Ability to manage multiple clients simultaneously Data Analyst Analytics Remote / Nairobi Full-time Requirements: 3+ years of data analysis experience Proficiency in SQL and Python/R Experience with BI tools (Tableau, Looker) Strong statistical and analytical skills Experience with financial or transaction data preferred Marketing Manager Marketing Remote Full-time Requirements: 4+ years of marketing management experience Experience marketing fintech or financial products Strong digital marketing and content strategy skills Data driven approach to marketing campaigns Experience with social media and growth marketing Join a team that's passionate about democratizing global finance and creating opportunities for millions.
12/07/2026
Full time
Join our mission to make cross-border payments accessible to everyone. Work with a talented team solving real problems for millions of people worldwide. Why DunePay? We're not just building a product-we're creating a movement to democratize global finance. Global Impact Rapid Growth We're scaling fast-processing millions in transactions monthly and expanding to new markets every quarter. We embrace cutting edge technology and encourage experimentation. Your ideas shape our product roadmap. Meet Our Team Hear from the people building DunePay every day. Accra, Ghana "Joining DunePay was the best decision of my career. I'm building technology that directly impacts millions of people across Africa, enabling them to send money home with ease. The team is brilliant, the mission is meaningful, and the culture is incredibly supportive." Journey: Joined 2 years ago as a mid level engineer, now leading a team of 8 building our core payment infrastructure. "At DunePay, design isn't just about making things look beautiful-it's about solving real problems for real people. I've designed features that help students pay tuition, families support loved ones, and businesses operate globally. That impact drives me every day." Head of Compliance London, UK "Working in fintech compliance means being at the intersection of regulation and innovation. At DunePay, we don't see compliance as a barrier-we see it as a competitive advantage. We're building trust through transparency and regulatory excellence." Journey: Brought 10+ years of banking compliance experience to DunePay. Built our compliance framework from the ground up. Customer Success Lead "Every day, I talk to customers who are sending money to family members for school fees, medical bills, or starting businesses. Being able to help them navigate challenges and ensure their transfers go smoothly is incredibly rewarding. We're not just a service-we're part of their lives." Journey: Joined as a support agent 1 year ago, promoted to team lead after building our customer success playbook. We invest in our team's success, health, and happiness. Remote-First Work from anywhere with flexible hours Comprehensive health insurance and wellness programs Learning Budget $2,000 annual budget for courses and conferences Unlimited PTO Take time off when you need it, no questions asked Equipment Stipend MacBook Pro and $1,000 home office setup Open Positions Join us in building the future of global payments. We're looking for talented individuals who are passionate about financial inclusion. Engineering Remote / London Full-time Requirements: 5+ years of backend development experience Proficiency in Python, Go, or Node.js Strong experience with databases (PostgreSQL, MongoDB) Familiarity with microservices and API design Knowledge of financial systems/payments is a plus Design Remote / Accra Full-time Requirements: 4+ years of product design experience Proficiency in Figma or Adobe XD Strong communication and collaboration skills Compliance Officer Legal & Compliance London Full-time Requirements: 7+ years in financial compliance or fintech FCA or equivalent regulatory body experience Knowledge of AML/KYC regulations Experience with payment systems compliance Excellent written and verbal communication Customer Success Manager Customer Support Remote Full-time Requirements: 3+ years in customer success or account management Strong communication and problem solving skills Experience with SaaS or fintech companies preferred Fluency in English required; multilingual is a plus Ability to manage multiple clients simultaneously Data Analyst Analytics Remote / Nairobi Full-time Requirements: 3+ years of data analysis experience Proficiency in SQL and Python/R Experience with BI tools (Tableau, Looker) Strong statistical and analytical skills Experience with financial or transaction data preferred Marketing Manager Marketing Remote Full-time Requirements: 4+ years of marketing management experience Experience marketing fintech or financial products Strong digital marketing and content strategy skills Data driven approach to marketing campaigns Experience with social media and growth marketing Join a team that's passionate about democratizing global finance and creating opportunities for millions.
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. Join us as we build the bank of the future, where your expertise in user experience research will help redefine mobile banking for millions. At Chase UK, you'll have the opportunity to make a real impact in a start-up environment backed by the trust of a global brand. We value proactive communicators and strategic thinkers who thrive in dynamic, fast-paced settings. Be part of a team that champions customer centric design and continuous learning. Your work will directly influence the future of banking in the UK and beyond. Job Summary As a Senior User Experience Researcher in the Design and Customer Experience team, you will play a pivotal role in launching innovative products and shaping the digital banking experience for Chase in the UK and our global market expansion. You will collaborate closely with Product leadership, using your expertise in UX research to inform product development, design direction, and content creation. Your insights will drive strategic decisions and foster a culture of continuous learning and knowledge sharing within the team. You will help us build a customer centric digital bank that sets new standards in the industry. Job Responsibilities Conduct user research within specific product areas and collaborate with Design, Content, Product, and Engineering teams Prioritize research opportunities in a fast paced, rapidly changing environment Advise on research plans, strategies, and methods Manage and conduct generative and evaluative research Perform independent research on multiple aspects of products and experiences Integrate complex technical and business requirements into research activities Advocate for the use of customer insights and data to inform decisions Present and communicate user research findings and recommendations to the broader organization Contribute to best practices, research methodologies, and frameworks to drive efficiency Champion a customer first approach and foster shared understanding across the organization Support a culture of continuous learning and knowledge sharing within the team Required Qualifications, Capabilities, and Skills Hands on experience as a user or UX researcher Proficiency in a wide range of exploratory and evaluative research methods Experience applying user research methods in product and/or service development Ability to scale research processes and define best practices Strong passion for championing customers In depth understanding of UX, UI, and design principles Excellent critical thinking and problem solving skills Effective communication and interpersonal abilities Strong senior stakeholder management skills Ability to communicate research insights to diverse audiences Thrive in a fast paced, collaborative, cross functional environment Ability to develop and sustain effective working relationships with peers, managers, and stakeholders Preferred Qualifications, Capabilities, and Skills Experience in retail banking, fintech, or similar industries Bachelor's degree in HCI, Human Factors, Cognitive Psychology, Sociology, Anthropology, or a related field, or equivalent professional experience Additional language skills
12/07/2026
Full time
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. Join us as we build the bank of the future, where your expertise in user experience research will help redefine mobile banking for millions. At Chase UK, you'll have the opportunity to make a real impact in a start-up environment backed by the trust of a global brand. We value proactive communicators and strategic thinkers who thrive in dynamic, fast-paced settings. Be part of a team that champions customer centric design and continuous learning. Your work will directly influence the future of banking in the UK and beyond. Job Summary As a Senior User Experience Researcher in the Design and Customer Experience team, you will play a pivotal role in launching innovative products and shaping the digital banking experience for Chase in the UK and our global market expansion. You will collaborate closely with Product leadership, using your expertise in UX research to inform product development, design direction, and content creation. Your insights will drive strategic decisions and foster a culture of continuous learning and knowledge sharing within the team. You will help us build a customer centric digital bank that sets new standards in the industry. Job Responsibilities Conduct user research within specific product areas and collaborate with Design, Content, Product, and Engineering teams Prioritize research opportunities in a fast paced, rapidly changing environment Advise on research plans, strategies, and methods Manage and conduct generative and evaluative research Perform independent research on multiple aspects of products and experiences Integrate complex technical and business requirements into research activities Advocate for the use of customer insights and data to inform decisions Present and communicate user research findings and recommendations to the broader organization Contribute to best practices, research methodologies, and frameworks to drive efficiency Champion a customer first approach and foster shared understanding across the organization Support a culture of continuous learning and knowledge sharing within the team Required Qualifications, Capabilities, and Skills Hands on experience as a user or UX researcher Proficiency in a wide range of exploratory and evaluative research methods Experience applying user research methods in product and/or service development Ability to scale research processes and define best practices Strong passion for championing customers In depth understanding of UX, UI, and design principles Excellent critical thinking and problem solving skills Effective communication and interpersonal abilities Strong senior stakeholder management skills Ability to communicate research insights to diverse audiences Thrive in a fast paced, collaborative, cross functional environment Ability to develop and sustain effective working relationships with peers, managers, and stakeholders Preferred Qualifications, Capabilities, and Skills Experience in retail banking, fintech, or similar industries Bachelor's degree in HCI, Human Factors, Cognitive Psychology, Sociology, Anthropology, or a related field, or equivalent professional experience Additional language skills
Dormont Manufacturing Co
Nottingham, Nottinghamshire
Come join the Risk Intelligence Content Curation and Distribution team as an Application Architect, and help drive application design, as we support our World Check customers in protecting against sanctions evasion, money laundering, human trafficking, terrorisim and more! Role summary: The Application Architect plays a key technical role within the Risk Intelligence Engineering organisation. As we build the next set of applications and services this role contributes to their architecture and technical direction on the Risk Content Curation and Distribution Platform. This role focuses on application level architecture, design quality, and technical guidance, working closely with Solution Architects, Product Owners, and engineering teams. You will help translate business and non functional requirements into robust, scalable designs while ensuring alignment with architectural standards and long term platform strategy. The environment is cloud native and distributed, supporting varied workloads with strong security, reliability, and governance requirements. What you'll be doing: You'll contribute to and shape application architectures aligned with enterprise and solution level standards. Translating requirements into clear, pragmatic architectural designs - promoting consistency, reuse, and good design practices across application components. Applying and promoting architectural principles, security standards, and engineering best practices is a key part of the role. You will also review significant technical design decisions within the application scope, working collaboratively with engineering and solution architecture teams. Ensuring solutions meet required quality attributes including performance, resilience, scalability, and maintainability. You will act as a recognised technical point of reference for development teams, collaborating with a range of stakeholders to evaluate design options and trade offs. You will influence technical decisions through expertise and clear communication rather than formal authority. Guide the design of cloud native, AWS hosted applications, considering resilience, security, operability, and cost. Ensure operational concerns such as observability, supportability, and deployment are considered early in design. You will promote continuous improvements by contributing to architectural roadmaps and the ongoing evolution of the platform; validating architectural approaches where appropriate through lightweight proofs of concept and supporting continuous improvement in architectural practices, patterns, and technical standards. What you'll bring: Experience as an application architect or senior engineering role within distributed systems Strong understanding of application design, API design, and data modelling. Solid experience with Java and/or Python in production environments Practical experience designing and operating AWS based applications in a cloud native environment Working knowledge of containerised architectures, messaging patterns, and distributed data stores Understanding of Infrastructure as Code concepts and modern CI/CD practices Sound understanding of security, authentication, and authorisation concepts Strong communication skills, with the ability to explain technical concepts clearly to both technical and non technical audiences Ability to influence technical decisions and collaborate effectively across teams and cultures Experience in designing solutions with good observability practices embedded Understanding of performance, scalability, and resilience engineering Deeper exposure to event driven architectures and asynchronous messaging at scale Experience optimising performance, resilience, and cost in production cloud environments Familiarity with modern front end architectures and integration patterns Experience working in financial services, risk, compliance, or other regulated environments is desirable but not essential The Person A pragmatic and technically strong architectural thinker who collaborates effectively with both technical and business stakeholders. Comfortable navigating complex, fast moving environments, they influence through expertise rather than authority. You are curious, proactive, and focused on delivering high quality, sustainable systems. Career Stage: Manager We are proud to be an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
12/07/2026
Full time
Come join the Risk Intelligence Content Curation and Distribution team as an Application Architect, and help drive application design, as we support our World Check customers in protecting against sanctions evasion, money laundering, human trafficking, terrorisim and more! Role summary: The Application Architect plays a key technical role within the Risk Intelligence Engineering organisation. As we build the next set of applications and services this role contributes to their architecture and technical direction on the Risk Content Curation and Distribution Platform. This role focuses on application level architecture, design quality, and technical guidance, working closely with Solution Architects, Product Owners, and engineering teams. You will help translate business and non functional requirements into robust, scalable designs while ensuring alignment with architectural standards and long term platform strategy. The environment is cloud native and distributed, supporting varied workloads with strong security, reliability, and governance requirements. What you'll be doing: You'll contribute to and shape application architectures aligned with enterprise and solution level standards. Translating requirements into clear, pragmatic architectural designs - promoting consistency, reuse, and good design practices across application components. Applying and promoting architectural principles, security standards, and engineering best practices is a key part of the role. You will also review significant technical design decisions within the application scope, working collaboratively with engineering and solution architecture teams. Ensuring solutions meet required quality attributes including performance, resilience, scalability, and maintainability. You will act as a recognised technical point of reference for development teams, collaborating with a range of stakeholders to evaluate design options and trade offs. You will influence technical decisions through expertise and clear communication rather than formal authority. Guide the design of cloud native, AWS hosted applications, considering resilience, security, operability, and cost. Ensure operational concerns such as observability, supportability, and deployment are considered early in design. You will promote continuous improvements by contributing to architectural roadmaps and the ongoing evolution of the platform; validating architectural approaches where appropriate through lightweight proofs of concept and supporting continuous improvement in architectural practices, patterns, and technical standards. What you'll bring: Experience as an application architect or senior engineering role within distributed systems Strong understanding of application design, API design, and data modelling. Solid experience with Java and/or Python in production environments Practical experience designing and operating AWS based applications in a cloud native environment Working knowledge of containerised architectures, messaging patterns, and distributed data stores Understanding of Infrastructure as Code concepts and modern CI/CD practices Sound understanding of security, authentication, and authorisation concepts Strong communication skills, with the ability to explain technical concepts clearly to both technical and non technical audiences Ability to influence technical decisions and collaborate effectively across teams and cultures Experience in designing solutions with good observability practices embedded Understanding of performance, scalability, and resilience engineering Deeper exposure to event driven architectures and asynchronous messaging at scale Experience optimising performance, resilience, and cost in production cloud environments Familiarity with modern front end architectures and integration patterns Experience working in financial services, risk, compliance, or other regulated environments is desirable but not essential The Person A pragmatic and technically strong architectural thinker who collaborates effectively with both technical and business stakeholders. Comfortable navigating complex, fast moving environments, they influence through expertise rather than authority. You are curious, proactive, and focused on delivering high quality, sustainable systems. Career Stage: Manager We are proud to be an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Senior Project ManagerSkip to main contentWe use cookies to collect and analyse information on our site's performance and to enable the site to function. Cookies also allow us and our partners to show you relevant ads when you visit our site and other 3rd party websites, including social networks. Project Manager page is loaded Senior Project ManagerApplyremote type: This position is a hybrid of office/remote workinglocations: United Kingdom - Sunbury: United Kingdom - Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 25, 2026 (14 days left to apply)job requisition id: RQ107126 Entity: Technology Job Family Group: IT&S Group Job Description: At bp, our purpose is to bring together people, energy, and markets to power and navigate a changing world, using innovation to deliver safe, sustainable, and high impact outcomes. Within the AI Enablement Office, project management plays a critical role in translating this ambition into real value by bringing structure, clarity, and momentum to AI initiatives - aligning stakeholders, managing complexity, and ensuring delivery of impactful AI solutions. You can join us to unlock the full potential of AI - enabling teams to turn ambitious ideas into real world solutions that drive value for bp. About the Role We are seeking an experienced Project Manager to drive the delivery of complex software and AI-powered solutions at bp. The successful candidate must be confident in building their own AI expertise as well as collaborating with deep technical experts, such as software engineers, architects and data/AI teams to deliver scalable, high-impact AI solutions. You will play a critical role in orchestrating multiple and large, multi-functional engineering initiatives, ensuring technical execution aligns with strategic commercial outcomes for bp. You will skilfully balance constraints, manage project team members and interdependencies, mitigate risks, and resolve conflicting priorities to deliver successful outcomes.Project Managers in the AI Enablement Office lead the delivery of complex, AI driven initiatives that create business value. The role requires close collaboration with engineers, architects, and data/AI teams. You will manage end to end delivery, align technical work with commercial goals, handle risks and dependencies, and drive clarity across diverse partners. Responsibilities include shaping roadmaps, leading cross team programmes, contributing to technical discussions, and ensuring strong execution and reporting. Candidates need experience in large-scale programme delivery, excellent partner management, and the ability to translate complex technical concepts into practical outcomes. Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027 Key Accountabilities: Project Management Leadership Lead end-to-end delivery of complex, multi-team AI projects including distributed systems, platforms, and AI/ML solutions. Coordinate project execution end to end across technical functions (architecture, design, development, digital security) and business functions (procurement, finance, legal, pc&c) Drive alignment on technical strategy with bp strategy, trade-offs, and delivery priorities based on commercial impact for bp. Manage dependencies across technical and business teams, platforms, and external integrations. Deep Technical Engagement Be comfortable with engaging with technical leaders, directly in: System design discussions Architecture reviews and design critiques API contracts and service boundaries Understand and challenge technical decisions with engineers and architects. Collaborate with technical experts to translate complex technical concepts into program-level strategies, execution plans and commercially / customer focused programmes for bp. Identify and mitigate risks related to scalability, performance, reliability, security and commercial outcomes. AI & Software Delivery Excellence Drive programs involving AI/ML systems , including model integration, data pipelines, and inference services by coordinating delivery of end-to-end solutions combining traditional software and AI components. Multi-functional Leadership Collaborate closely with: Upstream/Downstream/ST&S Business stakeholders Bp functions such as, but not limited to, Finance & Procurement Software engineers, engineering managers, architects Product managers and technical product owners Data scientists and ML engineers DevOps, SRE, and platform teams Act as the central point of coordination for large technical initiatives across multiple domains ensuring story line and implementation plans are understood and aligned across parties. Strategy and vision for -projects is clear to all partners, whether technical or non-technical. Execution & Operational Excellence Define and track project goals, targets, and success metrics. Drive planning cycles (roadmaps, project planning, execution alignment and ceremonies) Establish scalable project management frameworks, processes, and procedures. Ensure visibility through clear reporting, dashboards, and partner communication. Remove bottlenecks and proactively resolve program risks. Stakeholder Influence & Communication Communicate complex technical programs clearly to both technical and non-technical stakeholders. Influence senior leadership decisions through data-driven insights and reasoning. Provide structured updates on progress, risks, and outcomes. Required Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Business Administration or a related field (or equivalent experience) Proven experience of project management, technical program management, or related roles Proven experience leading large-scale, cross-team projects Preferred Qualifications Familiarity with the AI/ML lifecycle (model training, deployment, monitoring, MLOps) and AI/ML-based products or platforms. Familiarity with Agile & Waterfall techniques (i.e PMP, PMI-ACP, Scrum) Experience in highly regulated or complex domains (e.g., FinTech, healthcare, insurance, Energy Sector) Experience as software engineer with hands-on experience in building complex systems Key Skills Ability to translate technical concepts into commercially meaningful solutions and lead their execution System-level thinking and problem-solving. Project, Program and delivery management at scale. Risk management and dependency resolution. Exceptional partner management and communication. Ability to influence without direct authority. High ownership and execution attitude. Resilient, fast learner, comfortable with high-paced and fast changing environment Collaborative and proactive teammate who consistently takes initiative, anticipates needs, and drives work forward without waiting for direction Work You'll Own End-to-end project plans and execution strategies AI Enablement roadmaps for activation in Upstream/Downstream/ST&S Cross-team roadmaps with deep involvement in engineering Dependency management Program risk assessments and mitigation plans Delivery dashboards and executive-level reporting Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now!
12/07/2026
Full time
Senior Project ManagerSkip to main contentWe use cookies to collect and analyse information on our site's performance and to enable the site to function. Cookies also allow us and our partners to show you relevant ads when you visit our site and other 3rd party websites, including social networks. Project Manager page is loaded Senior Project ManagerApplyremote type: This position is a hybrid of office/remote workinglocations: United Kingdom - Sunbury: United Kingdom - Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 25, 2026 (14 days left to apply)job requisition id: RQ107126 Entity: Technology Job Family Group: IT&S Group Job Description: At bp, our purpose is to bring together people, energy, and markets to power and navigate a changing world, using innovation to deliver safe, sustainable, and high impact outcomes. Within the AI Enablement Office, project management plays a critical role in translating this ambition into real value by bringing structure, clarity, and momentum to AI initiatives - aligning stakeholders, managing complexity, and ensuring delivery of impactful AI solutions. You can join us to unlock the full potential of AI - enabling teams to turn ambitious ideas into real world solutions that drive value for bp. About the Role We are seeking an experienced Project Manager to drive the delivery of complex software and AI-powered solutions at bp. The successful candidate must be confident in building their own AI expertise as well as collaborating with deep technical experts, such as software engineers, architects and data/AI teams to deliver scalable, high-impact AI solutions. You will play a critical role in orchestrating multiple and large, multi-functional engineering initiatives, ensuring technical execution aligns with strategic commercial outcomes for bp. You will skilfully balance constraints, manage project team members and interdependencies, mitigate risks, and resolve conflicting priorities to deliver successful outcomes.Project Managers in the AI Enablement Office lead the delivery of complex, AI driven initiatives that create business value. The role requires close collaboration with engineers, architects, and data/AI teams. You will manage end to end delivery, align technical work with commercial goals, handle risks and dependencies, and drive clarity across diverse partners. Responsibilities include shaping roadmaps, leading cross team programmes, contributing to technical discussions, and ensuring strong execution and reporting. Candidates need experience in large-scale programme delivery, excellent partner management, and the ability to translate complex technical concepts into practical outcomes. Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027 Key Accountabilities: Project Management Leadership Lead end-to-end delivery of complex, multi-team AI projects including distributed systems, platforms, and AI/ML solutions. Coordinate project execution end to end across technical functions (architecture, design, development, digital security) and business functions (procurement, finance, legal, pc&c) Drive alignment on technical strategy with bp strategy, trade-offs, and delivery priorities based on commercial impact for bp. Manage dependencies across technical and business teams, platforms, and external integrations. Deep Technical Engagement Be comfortable with engaging with technical leaders, directly in: System design discussions Architecture reviews and design critiques API contracts and service boundaries Understand and challenge technical decisions with engineers and architects. Collaborate with technical experts to translate complex technical concepts into program-level strategies, execution plans and commercially / customer focused programmes for bp. Identify and mitigate risks related to scalability, performance, reliability, security and commercial outcomes. AI & Software Delivery Excellence Drive programs involving AI/ML systems , including model integration, data pipelines, and inference services by coordinating delivery of end-to-end solutions combining traditional software and AI components. Multi-functional Leadership Collaborate closely with: Upstream/Downstream/ST&S Business stakeholders Bp functions such as, but not limited to, Finance & Procurement Software engineers, engineering managers, architects Product managers and technical product owners Data scientists and ML engineers DevOps, SRE, and platform teams Act as the central point of coordination for large technical initiatives across multiple domains ensuring story line and implementation plans are understood and aligned across parties. Strategy and vision for -projects is clear to all partners, whether technical or non-technical. Execution & Operational Excellence Define and track project goals, targets, and success metrics. Drive planning cycles (roadmaps, project planning, execution alignment and ceremonies) Establish scalable project management frameworks, processes, and procedures. Ensure visibility through clear reporting, dashboards, and partner communication. Remove bottlenecks and proactively resolve program risks. Stakeholder Influence & Communication Communicate complex technical programs clearly to both technical and non-technical stakeholders. Influence senior leadership decisions through data-driven insights and reasoning. Provide structured updates on progress, risks, and outcomes. Required Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Business Administration or a related field (or equivalent experience) Proven experience of project management, technical program management, or related roles Proven experience leading large-scale, cross-team projects Preferred Qualifications Familiarity with the AI/ML lifecycle (model training, deployment, monitoring, MLOps) and AI/ML-based products or platforms. Familiarity with Agile & Waterfall techniques (i.e PMP, PMI-ACP, Scrum) Experience in highly regulated or complex domains (e.g., FinTech, healthcare, insurance, Energy Sector) Experience as software engineer with hands-on experience in building complex systems Key Skills Ability to translate technical concepts into commercially meaningful solutions and lead their execution System-level thinking and problem-solving. Project, Program and delivery management at scale. Risk management and dependency resolution. Exceptional partner management and communication. Ability to influence without direct authority. High ownership and execution attitude. Resilient, fast learner, comfortable with high-paced and fast changing environment Collaborative and proactive teammate who consistently takes initiative, anticipates needs, and drives work forward without waiting for direction Work You'll Own End-to-end project plans and execution strategies AI Enablement roadmaps for activation in Upstream/Downstream/ST&S Cross-team roadmaps with deep involvement in engineering Dependency management Program risk assessments and mitigation plans Delivery dashboards and executive-level reporting Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now!
Department: Data Science Reporting to: Data Science Manager Location: London or Amsterdam Hybrid role: 3 days a week from the office & 2 days working from home About this role The AI Growth team builds the AI systems that make JET's marketplace more relevant for millions of customers and partners across 14 countries. We develop JET's foundation model platform, train and serve embedding models for search and recommendations, and build the intelligent targeting systems that power personalised offers and push notifications. As a Senior Data Scientist, you will own complex, multi-component ML solutions from problem framing through to production measurement. You will be the technical lead on your workstream - making and defending modelling decisions, designing evaluation frameworks, and shaping how the team approaches new problem classes. Working closely with ML Engineers and Data Engineers, your models will reach meaningful commercial scale and impact millions of customer journeys daily. These are some of the key components to the position: Own end-to-end ML projects from problem framing through to production deployment, defining approaches, managing trade-offs, and communicating findings to stakeholders Produce technical design documents that guide modelling choices, weighing data availability, serving latency, interpretability, and long-term maintainability Design and own LLM-based solutions for customer or partner representations, content personalisation, or recommendation, including training data curation and evaluation methodology Build evaluation frameworks that link to business metrics, run well powered online experiments, and investigate offline to online performance gaps Close the gap between offline model performance and online business impact through rigorous experimentation and measurement Act as primary technical reviewer for junior colleagues, providing substantive, teaching oriented feedback that raises the team's overall standard Collaborate with ML Engineers and Data Engineers to ensure models reach meaningful commercial scale across multiple markets Shape technical direction across the AI stack, spanning search ranking, homepage personalisation, promotions intelligence, and foundation model applications What will you bring to the team? Several years of hands on data science experience owning ML systems end to end in production environments Production quality Python skills and confident SQL for working with large scale data warehouses Experience building offline evaluation frameworks from scratch, including metric selection, holdout strategy, leakage checks, and documented links to business metrics Practical experience designing data pipelines for production models, including feature specification, lookback window rationale, and handling sparse data and cold start cases Hands on experience with retrieval, ranking, or embedding based approaches in recommendation or personalisation contexts Experience building evaluation frameworks for LLM based outputs, including quality dimensions, judge pipelines, and hallucination checks Confidence with A/B test design at scale, including randomisation unit selection, statistical power calculations, and accounting for novelty effects Strong written and verbal communication skills, able to translate complex modelling decisions into clear recommendations for technical and non technical audiences An analytical problem solving mindset, comfortable with ambiguity and able to bring clarity to complex questions Bonus skills: Familiarity with causal inference or uplift modelling in e commerce or marketplace contexts Parameter efficient fine tuning of large language models Experience with ML orchestration or experiment tracking tooling Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
12/07/2026
Full time
Department: Data Science Reporting to: Data Science Manager Location: London or Amsterdam Hybrid role: 3 days a week from the office & 2 days working from home About this role The AI Growth team builds the AI systems that make JET's marketplace more relevant for millions of customers and partners across 14 countries. We develop JET's foundation model platform, train and serve embedding models for search and recommendations, and build the intelligent targeting systems that power personalised offers and push notifications. As a Senior Data Scientist, you will own complex, multi-component ML solutions from problem framing through to production measurement. You will be the technical lead on your workstream - making and defending modelling decisions, designing evaluation frameworks, and shaping how the team approaches new problem classes. Working closely with ML Engineers and Data Engineers, your models will reach meaningful commercial scale and impact millions of customer journeys daily. These are some of the key components to the position: Own end-to-end ML projects from problem framing through to production deployment, defining approaches, managing trade-offs, and communicating findings to stakeholders Produce technical design documents that guide modelling choices, weighing data availability, serving latency, interpretability, and long-term maintainability Design and own LLM-based solutions for customer or partner representations, content personalisation, or recommendation, including training data curation and evaluation methodology Build evaluation frameworks that link to business metrics, run well powered online experiments, and investigate offline to online performance gaps Close the gap between offline model performance and online business impact through rigorous experimentation and measurement Act as primary technical reviewer for junior colleagues, providing substantive, teaching oriented feedback that raises the team's overall standard Collaborate with ML Engineers and Data Engineers to ensure models reach meaningful commercial scale across multiple markets Shape technical direction across the AI stack, spanning search ranking, homepage personalisation, promotions intelligence, and foundation model applications What will you bring to the team? Several years of hands on data science experience owning ML systems end to end in production environments Production quality Python skills and confident SQL for working with large scale data warehouses Experience building offline evaluation frameworks from scratch, including metric selection, holdout strategy, leakage checks, and documented links to business metrics Practical experience designing data pipelines for production models, including feature specification, lookback window rationale, and handling sparse data and cold start cases Hands on experience with retrieval, ranking, or embedding based approaches in recommendation or personalisation contexts Experience building evaluation frameworks for LLM based outputs, including quality dimensions, judge pipelines, and hallucination checks Confidence with A/B test design at scale, including randomisation unit selection, statistical power calculations, and accounting for novelty effects Strong written and verbal communication skills, able to translate complex modelling decisions into clear recommendations for technical and non technical audiences An analytical problem solving mindset, comfortable with ambiguity and able to bring clarity to complex questions Bonus skills: Familiarity with causal inference or uplift modelling in e commerce or marketplace contexts Parameter efficient fine tuning of large language models Experience with ML orchestration or experiment tracking tooling Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
About MUBI MUBI is a global streaming service, production company and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acquire and champion visionary films, bringing them to audiences all over the world. We have a team of brilliant, dedicated and passionate people to help bring our mission to life. From London to New York, Istanbul to Paris, and Berlin to Mexico - we work together to realize MUBI's vision. That's where you come in! Join our global team and help us make great cinema accessible to everyone, everywhere. About the Role We're looking for a Lead Analytics Engineer to own the data layer that powers analytics, data science, and self-serve reporting at MUBI. This is a hands on, senior individual contributor role reporting to our Head of Data. You'll set the technical bar for the discipline: owning our core data models, evolving the semantic layer that lets teams answer their own questions in Omni, and making trusted, self serve data the default across the company. You'll partner directly with data scientists, engineers, and business stakeholders to turn ambiguous questions into well governed data products and dashboards that drive real decisions. Leadership here is technical, not managerial. You'll raise the bar through the standards you set, the code you review, and the people you level up - but this role has no direct reports. Because data directly shapes how we acquire, retain, and delight film lovers, this role has real commercial reach - influencing decisions across product, marketing, finance, personalisation, and content. We work hybrid remote where we require 3 office days in London. Our core days are Tuesday, Wednesday & Thursday, with the flexibility to use our offices on the remaining two days if you wish. Where you'll have impact: Own the dbt modelling layer. Design and build our core, mission critical models and the standards, tests, and documentation that keep them reliable and performant as we scale. Treat data as a product. Evolve our models and semantic layer so teams across product, marketing, content, and finance can reliably self serve from high quality, well governed data. Set the technical direction. Establish and champion best practices for analytical pipelines: review code, define the patterns others adopt, and raise the data quality bar across the team. Partner with stakeholders. Work directly with teams across the business to understand what they need from data and translate that into well designed data products and dashboards that drive decisions. Put AI to work across the modelling lifecycle. Use AI tools and agents to accelerate dbt development and improve data quality, and help the team do the same. What you'll bring: 5+ years of experience in an analytics engineering or data engineering role and a track record of owning an analytics / modelling layer end to end, not just contributing to one. Hands on dbt expertise and strong SQL, comfortable working with large, complex data sets. This is core to the role. A track record of enabling self serve analytics - building data products that let stakeholders answer their own questions. Commercial sharpness - you understand what the business needs from its data and you'll design trustworthy data products around it. Strong communication and stakeholder management skills, working across technical and non technical teams. Detail oriented and pragmatic, with a "no task too small" attitude. Familiarity with Snowflake, AWS, and modern BI tools (we use Omni). Nice to have: Experience in a fast paced, high growth environment (e.g. startup or scale up). Experience leading or contributing to cross functional projects with teams such as Product, Marketing, Finance, or Engineering. Genuine interest in film and in MUBI's mission. We want to make cinema accessible to everyone. We believe people from different backgrounds bring different ideas that foster innovation and engagement, allowing us to attract great people to develop the best experience for our users. MUBI is committed to being an Equal Opportunity Employer. That means it's our responsibility to ensure that all candidates are not discriminated against in our hiring processes and our employment decisions based on their race, color, religion, nationality or ethnic origin, age, gender identity or expression, sex, marital status, physical or mental disability, socioeconomic background, sexual orientation, family or parental status, or any other applicable characteristic.
12/07/2026
Full time
About MUBI MUBI is a global streaming service, production company and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acquire and champion visionary films, bringing them to audiences all over the world. We have a team of brilliant, dedicated and passionate people to help bring our mission to life. From London to New York, Istanbul to Paris, and Berlin to Mexico - we work together to realize MUBI's vision. That's where you come in! Join our global team and help us make great cinema accessible to everyone, everywhere. About the Role We're looking for a Lead Analytics Engineer to own the data layer that powers analytics, data science, and self-serve reporting at MUBI. This is a hands on, senior individual contributor role reporting to our Head of Data. You'll set the technical bar for the discipline: owning our core data models, evolving the semantic layer that lets teams answer their own questions in Omni, and making trusted, self serve data the default across the company. You'll partner directly with data scientists, engineers, and business stakeholders to turn ambiguous questions into well governed data products and dashboards that drive real decisions. Leadership here is technical, not managerial. You'll raise the bar through the standards you set, the code you review, and the people you level up - but this role has no direct reports. Because data directly shapes how we acquire, retain, and delight film lovers, this role has real commercial reach - influencing decisions across product, marketing, finance, personalisation, and content. We work hybrid remote where we require 3 office days in London. Our core days are Tuesday, Wednesday & Thursday, with the flexibility to use our offices on the remaining two days if you wish. Where you'll have impact: Own the dbt modelling layer. Design and build our core, mission critical models and the standards, tests, and documentation that keep them reliable and performant as we scale. Treat data as a product. Evolve our models and semantic layer so teams across product, marketing, content, and finance can reliably self serve from high quality, well governed data. Set the technical direction. Establish and champion best practices for analytical pipelines: review code, define the patterns others adopt, and raise the data quality bar across the team. Partner with stakeholders. Work directly with teams across the business to understand what they need from data and translate that into well designed data products and dashboards that drive decisions. Put AI to work across the modelling lifecycle. Use AI tools and agents to accelerate dbt development and improve data quality, and help the team do the same. What you'll bring: 5+ years of experience in an analytics engineering or data engineering role and a track record of owning an analytics / modelling layer end to end, not just contributing to one. Hands on dbt expertise and strong SQL, comfortable working with large, complex data sets. This is core to the role. A track record of enabling self serve analytics - building data products that let stakeholders answer their own questions. Commercial sharpness - you understand what the business needs from its data and you'll design trustworthy data products around it. Strong communication and stakeholder management skills, working across technical and non technical teams. Detail oriented and pragmatic, with a "no task too small" attitude. Familiarity with Snowflake, AWS, and modern BI tools (we use Omni). Nice to have: Experience in a fast paced, high growth environment (e.g. startup or scale up). Experience leading or contributing to cross functional projects with teams such as Product, Marketing, Finance, or Engineering. Genuine interest in film and in MUBI's mission. We want to make cinema accessible to everyone. We believe people from different backgrounds bring different ideas that foster innovation and engagement, allowing us to attract great people to develop the best experience for our users. MUBI is committed to being an Equal Opportunity Employer. That means it's our responsibility to ensure that all candidates are not discriminated against in our hiring processes and our employment decisions based on their race, color, religion, nationality or ethnic origin, age, gender identity or expression, sex, marital status, physical or mental disability, socioeconomic background, sexual orientation, family or parental status, or any other applicable characteristic.
Responsibilities Map creative workflows end-to end, including briefing, concepting, production, review, localization, activation, and measurement. Identify operational bottlenecks, inefficiencies, and opportunities for automation. Diagnose root causes of workflow friction, including approval delays, handoff failures, tooling gaps, and governance challenges. Design future state workflows that effectively balance AI automation and human oversight. Configure and implement creative AI platforms and tools against real production requirements. Integrate AI powered workflows into existing ecosystems, including DAMs, CMS platforms, marketing technology stacks, and project management systems. Build prompt architectures, agent workflows, automation layers, and quality control mechanisms that can operate reliably at production scale. Develop working proofs of concept and production ready solutions that demonstrate measurable business value. Rapidly iterate and deploy solutions within the constraints of active client engagements. Establish governance frameworks covering brand safety, content rights management, model selection, approval workflows, compliance, and auditability. Train and enable teams to successfully adopt new workflows and technologies. Define and track success metrics, including throughput, cycle time, cost per asset, quality consistency, and operational efficiency. Ensure knowledge transfer and long term sustainability beyond the initial engagement. Contribute to project scoping and solution design across content operations, creative production, AI transformation, and marketing technology initiatives. Develop reusable accelerators, templates, tooling configurations, and best practices. Help evolve internal methodologies and delivery frameworks for future engagements. Requirements 5-10 years of experience in creative technology, content operations, production engineering, marketing technology, automation, or applied AI. Demonstrated track record of shipping production ready solutions with measurable business outcomes. Experience working across both creative and technical stakeholder groups. Proven ability to translate operational challenges into scalable workflow solutions. Hands on experience building and deploying creative, content, or marketing workflow solutions. Experience configuring and implementing creative AI tools and automation platforms in real world environments. Working knowledge of DAM systems, CMS platforms, content APIs, project management tools, and orchestration frameworks. Strong understanding of LLMs, prompt engineering, AI agents, and workflow automation. Ability to independently create and deploy proofs of concept that drive stakeholder alignment and adoption. Deep understanding of creative production processes, content supply chains, and asset lifecycle management. Familiarity with enterprise creative ecosystems, including tools such as Adobe Experience Manager (AEM), Adobe Workfront, Adobe Firefly, Figma, and related platforms. Ability to communicate effectively with creative directors, producers, brand operations teams, content strategists, and marketing technology stakeholders. Strong bias toward execution and delivery. Diagnostic and systems thinking approach to problem solving. Comfortable operating with ambiguity and taking ownership of outcomes. Able to work independently while collaborating effectively across functions.
12/07/2026
Full time
Responsibilities Map creative workflows end-to end, including briefing, concepting, production, review, localization, activation, and measurement. Identify operational bottlenecks, inefficiencies, and opportunities for automation. Diagnose root causes of workflow friction, including approval delays, handoff failures, tooling gaps, and governance challenges. Design future state workflows that effectively balance AI automation and human oversight. Configure and implement creative AI platforms and tools against real production requirements. Integrate AI powered workflows into existing ecosystems, including DAMs, CMS platforms, marketing technology stacks, and project management systems. Build prompt architectures, agent workflows, automation layers, and quality control mechanisms that can operate reliably at production scale. Develop working proofs of concept and production ready solutions that demonstrate measurable business value. Rapidly iterate and deploy solutions within the constraints of active client engagements. Establish governance frameworks covering brand safety, content rights management, model selection, approval workflows, compliance, and auditability. Train and enable teams to successfully adopt new workflows and technologies. Define and track success metrics, including throughput, cycle time, cost per asset, quality consistency, and operational efficiency. Ensure knowledge transfer and long term sustainability beyond the initial engagement. Contribute to project scoping and solution design across content operations, creative production, AI transformation, and marketing technology initiatives. Develop reusable accelerators, templates, tooling configurations, and best practices. Help evolve internal methodologies and delivery frameworks for future engagements. Requirements 5-10 years of experience in creative technology, content operations, production engineering, marketing technology, automation, or applied AI. Demonstrated track record of shipping production ready solutions with measurable business outcomes. Experience working across both creative and technical stakeholder groups. Proven ability to translate operational challenges into scalable workflow solutions. Hands on experience building and deploying creative, content, or marketing workflow solutions. Experience configuring and implementing creative AI tools and automation platforms in real world environments. Working knowledge of DAM systems, CMS platforms, content APIs, project management tools, and orchestration frameworks. Strong understanding of LLMs, prompt engineering, AI agents, and workflow automation. Ability to independently create and deploy proofs of concept that drive stakeholder alignment and adoption. Deep understanding of creative production processes, content supply chains, and asset lifecycle management. Familiarity with enterprise creative ecosystems, including tools such as Adobe Experience Manager (AEM), Adobe Workfront, Adobe Firefly, Figma, and related platforms. Ability to communicate effectively with creative directors, producers, brand operations teams, content strategists, and marketing technology stakeholders. Strong bias toward execution and delivery. Diagnostic and systems thinking approach to problem solving. Comfortable operating with ambiguity and taking ownership of outcomes. Able to work independently while collaborating effectively across functions.
Macro Trade Capture Developer hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Macro Trade Capture Developer at Barclays, where you will play a key role in the development and enhancement of critical trade capture and processing systems supporting the Foreign Exchange business. You will contribute to the platforms responsible for trade booking, lifecycle management, and reporting, ensuring reliable and efficient processing across a high-volume trading environment. The role will include; developing and enhancing C++ server-side applications supporting trade capture and processing workflows, implementing functional specifications produced by Business Analysts, and maintaining high-performance distributed systems that support complex enterprise-scale trading operations. To be successful as a Macro Trade Capture Developer, you should have: Strong C++ development experience, including building and supporting multithreaded server applications on Windows and/or Linux platforms Experience using source code management systems and multi-branched development practices, with GitLab being highly desirable Experience developing multi-tier, service-oriented enterprise applications using messaging technologies such as MQ or Solace for request/response and broadcast communication patterns Some other highly valued skills may include (3 desirable skills): Oracle database development experience, including PL/SQL, stored procedures, triggers, and tools such as Toad Experience working with middleware and messaging technologies such as Tibco, Talarian, Solace, or MQ Exposure to additional programming languages such as C#, Java, or Python You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
12/07/2026
Full time
Macro Trade Capture Developer hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Macro Trade Capture Developer at Barclays, where you will play a key role in the development and enhancement of critical trade capture and processing systems supporting the Foreign Exchange business. You will contribute to the platforms responsible for trade booking, lifecycle management, and reporting, ensuring reliable and efficient processing across a high-volume trading environment. The role will include; developing and enhancing C++ server-side applications supporting trade capture and processing workflows, implementing functional specifications produced by Business Analysts, and maintaining high-performance distributed systems that support complex enterprise-scale trading operations. To be successful as a Macro Trade Capture Developer, you should have: Strong C++ development experience, including building and supporting multithreaded server applications on Windows and/or Linux platforms Experience using source code management systems and multi-branched development practices, with GitLab being highly desirable Experience developing multi-tier, service-oriented enterprise applications using messaging technologies such as MQ or Solace for request/response and broadcast communication patterns Some other highly valued skills may include (3 desirable skills): Oracle database development experience, including PL/SQL, stored procedures, triggers, and tools such as Toad Experience working with middleware and messaging technologies such as Tibco, Talarian, Solace, or MQ Exposure to additional programming languages such as C#, Java, or Python You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don't just lead the market, we're busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn't. Ready to share our ambition and make an impact? Then, this role may be for you. About the role About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact. Role Overview The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. About you Move together. Raise the bar. Learn fast-grow faster. That's the default. And here's what else is needed to succeed in this role: 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments About the perks Unlimited PTO Hobby & team building budget allowance Employee Support Program Loss of family member financial aid Employee Resource Groups A little more about us Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Ready to be a part of this mission? Join us!
12/07/2026
Full time
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don't just lead the market, we're busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn't. Ready to share our ambition and make an impact? Then, this role may be for you. About the role About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact. Role Overview The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. About you Move together. Raise the bar. Learn fast-grow faster. That's the default. And here's what else is needed to succeed in this role: 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments About the perks Unlimited PTO Hobby & team building budget allowance Employee Support Program Loss of family member financial aid Employee Resource Groups A little more about us Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Ready to be a part of this mission? Join us!
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast growing market. This role is a critical part of Algolia's go to market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia's APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia's ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE Obsessed with Solving Customer Problems 4+ years experience in a customer facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End - JavaScript, TypeScript, React; Back End - Java, Ruby, Go, Node, Python, Swift/Objective C; Experience with data formats and data transformation Great oral and written communication skills Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience at our current stage and beyond ($150 300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE Additional European languages such as Italian and Spanish A background in the search industry or e commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi agent orchestration) Knowledge in Analytics, SEO Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. On Target Earnings Pay Range: £97,000 - £121,500 GBP FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported-regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
12/07/2026
Full time
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast growing market. This role is a critical part of Algolia's go to market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia's APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia's ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE Obsessed with Solving Customer Problems 4+ years experience in a customer facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End - JavaScript, TypeScript, React; Back End - Java, Ruby, Go, Node, Python, Swift/Objective C; Experience with data formats and data transformation Great oral and written communication skills Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience at our current stage and beyond ($150 300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE Additional European languages such as Italian and Spanish A background in the search industry or e commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi agent orchestration) Knowledge in Analytics, SEO Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. On Target Earnings Pay Range: £97,000 - £121,500 GBP FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported-regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. The Mission Your product mission is to make Algolia the builder-first platform for agentic applications. Agent Studio empowers developers and business users to compose retrieval, memory, workflows, tools, and evaluation in one place - then ship those workflows to production with confidence. You will equip customers with the ability to go from prototype to production quickly, reliably, and with governance built in. The Opportunity As a Staff Product Manager at Algolia, you will shape the vision and execution of Agent Studio, the front door to Algolia's Agentic Platform. This role is critical in defining how Algolia becomes the default environment for building, evaluating, and scaling agent workflows. You will collaborate across engineering, design, product marketing, and GTM to deliver impactful results, multiply the impact of other PMs, and contribute directly to the company's long term success. What you'll be doing Drive product discovery to define the who, why, and what of Agent Studio. Formulate, align, and communicate the strategy, vision, and roadmap for Agent Studio across the organization. Define the abstraction layers (workflow blocks, memory & tool adapters, eval harnesses, guardrails) that let developers and business users build reliably. Mock up concepts, write functional specs, cut tickets, draft copy: whatever it takes to push the product throughout its lifecycle. Partner deeply with engineers, designers, and other PMs to ship delightful, powerful builder experiences. Shape agile processes and foster team dynamics that encourage continuous learning, rapid prototyping, and eval driven iteration. Build and scale an evaluation culture (offline + online): golden sets, regressions, quality metrics, and ship gates. Use analytical and quantitative skills to track adoption, cost, latency, and quality managing the business by the numbers. Stay ahead of the competitive landscape (agent frameworks, eval platforms, orchestration tools) and identify strategic partnerships to strengthen the ecosystem. Engage directly with customers and design partners to validate real world agentic workflows. Role Requirements Proven experience in building and shipping developer first platforms, tools, or APIs. Demonstrated success in shipping and iterating products within an agile development environment. Ability to work cross functionally with engineering, design, marketing, sales, and support to launch and scale products. Strong ability to frame technical and business problems, craft strategies, and deliver simple solutions. Deep curiosity and user empathy for both developers and business users. Outstanding written and verbal communication skills. What would make you stand out Expertise in agentic workflows, retrieval (keyword, vector, hybrid), memory, or orchestration frameworks. Familiarity with LLM evaluation, telemetry, governance, and provenance. Technical background with hands on coding experience (for fun, school, or work). Experience in or strong understanding of eCommerce, content heavy use cases, or media workflows. Proven experience in designing workflow automation or builder tools that empower teams and enhance productivity. FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.
12/07/2026
Full time
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. The Mission Your product mission is to make Algolia the builder-first platform for agentic applications. Agent Studio empowers developers and business users to compose retrieval, memory, workflows, tools, and evaluation in one place - then ship those workflows to production with confidence. You will equip customers with the ability to go from prototype to production quickly, reliably, and with governance built in. The Opportunity As a Staff Product Manager at Algolia, you will shape the vision and execution of Agent Studio, the front door to Algolia's Agentic Platform. This role is critical in defining how Algolia becomes the default environment for building, evaluating, and scaling agent workflows. You will collaborate across engineering, design, product marketing, and GTM to deliver impactful results, multiply the impact of other PMs, and contribute directly to the company's long term success. What you'll be doing Drive product discovery to define the who, why, and what of Agent Studio. Formulate, align, and communicate the strategy, vision, and roadmap for Agent Studio across the organization. Define the abstraction layers (workflow blocks, memory & tool adapters, eval harnesses, guardrails) that let developers and business users build reliably. Mock up concepts, write functional specs, cut tickets, draft copy: whatever it takes to push the product throughout its lifecycle. Partner deeply with engineers, designers, and other PMs to ship delightful, powerful builder experiences. Shape agile processes and foster team dynamics that encourage continuous learning, rapid prototyping, and eval driven iteration. Build and scale an evaluation culture (offline + online): golden sets, regressions, quality metrics, and ship gates. Use analytical and quantitative skills to track adoption, cost, latency, and quality managing the business by the numbers. Stay ahead of the competitive landscape (agent frameworks, eval platforms, orchestration tools) and identify strategic partnerships to strengthen the ecosystem. Engage directly with customers and design partners to validate real world agentic workflows. Role Requirements Proven experience in building and shipping developer first platforms, tools, or APIs. Demonstrated success in shipping and iterating products within an agile development environment. Ability to work cross functionally with engineering, design, marketing, sales, and support to launch and scale products. Strong ability to frame technical and business problems, craft strategies, and deliver simple solutions. Deep curiosity and user empathy for both developers and business users. Outstanding written and verbal communication skills. What would make you stand out Expertise in agentic workflows, retrieval (keyword, vector, hybrid), memory, or orchestration frameworks. Familiarity with LLM evaluation, telemetry, governance, and provenance. Technical background with hands on coding experience (for fun, school, or work). Experience in or strong understanding of eCommerce, content heavy use cases, or media workflows. Proven experience in designing workflow automation or builder tools that empower teams and enhance productivity. FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.
Director of Product & Strategy, CXM Flex At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient Digital powers mission critical customer communications for some of the world's largest enterprises. Our Inspire suite of products helps organizations design, orchestrate, and deliver personalized, compliant communications across digital and physical channels. Trusted by global banks, insurers, healthcare providers, and public institutions, Quadient enables companies to transform complex regulatory communications into meaningful customer experiences. Our on premise Inspire deployment (CXM Flex) continues to serve a strategic base of enterprise customers with demanding security, sovereignty, and operational requirements. Job Description The Director of Product & Strategy, CXM Flex will own the strategy, roadmap, and product outcomes for Quadient's on premise, self hosted, and managed service Inspire portfolio (CXM Flex). Reporting to the SVP of Product, this leader is accountable for sustaining and modernizing a strategically important install base of enterprise customers - banks, insurers, healthcare providers, and public sector institutions - with demanding security, sovereignty, and operational requirements. This is a high impact role at the intersection of mature platform stewardship and modernization. This leader will lead a small, focused Product Management team, partner closely with R&D, Customer Success, Professional Services, and Sales, and play a central role in shaping cloud migration paths, hybrid deployment models, and AI enabled capabilities for customers who run Inspire in their own data centers. Strategic Responsibilities Define and communicate the long term product vision for Quadient's on premise and customer hosted Inspire portfolio. Own a clear multi year strategy that balances investment between sustaining the current install base, modernizing the platform, and enabling well defined migration paths to CXM SaaS (Evolve). Translate enterprise customer requirements - security, data sovereignty, regulatory residency, air gapped environments, FIPS/FedRAMP adjacent expectations - into differentiated product capabilities. Define the position and roadmap for AI enabled capabilities in on premise and hybrid deployments, including how customers can adopt AI without compromising data residency or compliance. Monitor competitive dynamics in the CCM/CXM on premise market and position Quadient for sustained leadership. Represent Quadient's on premise CXM strategy externally with strategic customers, partners, and industry analysts. Lead M&A evaluations related to CXM. Own product P&L, with accountability for the financial outcomes of the portfolio. Lead and develop the on premise CXM Product Management team, setting clear ownership across compliance, design, composition, delivery, and administration capabilities. Partner with the CXM On Prem R&D Lead to deliver a predictable release cadence, high product quality, and a healthy upgrade story for customers on long running production versions. Drive platform modernization initiatives - containerization, modern APIs, identity and SSO modernization, observability, and AI integration patterns - that work in both on premise and hybrid topologies. Define and operationalize the migration narrative and tooling that helps on premise customers progress to CXM SaaS at their own pace. Establish strong product management practices around backward compatibility, deprecation policy, and long term support commitments. Integrate insights from Customer Success, Professional Services, and Support into product prioritization. Business & Market Impact Protect and grow on premise ARR, NRR, and renewal rates while contributing to overall Quadient cloud transition goals. Partner with Sales, PMM, and Customer Success to deliver clear positioning, competitive enablement, and high confidence renewal motions. Support enterprise sales engagements, strategic account expansions, and major RFP processes that require an on premise or hybrid deployment option. Strengthen Quadient's standing in analyst evaluations across the CCM and CXM categories, particularly for regulated and sovereignty sensitive segments. Qualifications + years of product management experience in enterprise software or SaaS, with at least 7 years leading product managers. Deep expertise in Customer Communications Management (CCM), Customer Experience Management (CXM), enterprise content, document composition, or adjacent regulated communications domains. Proven experience managing the product lifecycle of a mature on premise or self hosted enterprise platform, including versioning, deprecation, and long term support. Strong technical fluency with enterprise architecture, APIs, identity, deployment topologies (on prem, private cloud, hybrid), and security/compliance requirements. Track record of successfully guiding customers and product lines through cloud migration without disrupting strategic accounts. Exceptional executive communication and stakeholder leadership skills. Experience in regulated industries such as financial services, insurance, healthcare, or government is strongly preferred. Success in the Role Success in this role will be measured by the health of the on premise CXM install base (renewals, NRR, customer satisfaction), predictable roadmap execution, measurable progress in modernizing the platform and enabling AI enabled capabilities, the volume and quality of CXM Flex CXM SaaS migrations, and the development of a strong, focused Product Management team. Additional Information Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. : We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
12/07/2026
Full time
Director of Product & Strategy, CXM Flex At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient Digital powers mission critical customer communications for some of the world's largest enterprises. Our Inspire suite of products helps organizations design, orchestrate, and deliver personalized, compliant communications across digital and physical channels. Trusted by global banks, insurers, healthcare providers, and public institutions, Quadient enables companies to transform complex regulatory communications into meaningful customer experiences. Our on premise Inspire deployment (CXM Flex) continues to serve a strategic base of enterprise customers with demanding security, sovereignty, and operational requirements. Job Description The Director of Product & Strategy, CXM Flex will own the strategy, roadmap, and product outcomes for Quadient's on premise, self hosted, and managed service Inspire portfolio (CXM Flex). Reporting to the SVP of Product, this leader is accountable for sustaining and modernizing a strategically important install base of enterprise customers - banks, insurers, healthcare providers, and public sector institutions - with demanding security, sovereignty, and operational requirements. This is a high impact role at the intersection of mature platform stewardship and modernization. This leader will lead a small, focused Product Management team, partner closely with R&D, Customer Success, Professional Services, and Sales, and play a central role in shaping cloud migration paths, hybrid deployment models, and AI enabled capabilities for customers who run Inspire in their own data centers. Strategic Responsibilities Define and communicate the long term product vision for Quadient's on premise and customer hosted Inspire portfolio. Own a clear multi year strategy that balances investment between sustaining the current install base, modernizing the platform, and enabling well defined migration paths to CXM SaaS (Evolve). Translate enterprise customer requirements - security, data sovereignty, regulatory residency, air gapped environments, FIPS/FedRAMP adjacent expectations - into differentiated product capabilities. Define the position and roadmap for AI enabled capabilities in on premise and hybrid deployments, including how customers can adopt AI without compromising data residency or compliance. Monitor competitive dynamics in the CCM/CXM on premise market and position Quadient for sustained leadership. Represent Quadient's on premise CXM strategy externally with strategic customers, partners, and industry analysts. Lead M&A evaluations related to CXM. Own product P&L, with accountability for the financial outcomes of the portfolio. Lead and develop the on premise CXM Product Management team, setting clear ownership across compliance, design, composition, delivery, and administration capabilities. Partner with the CXM On Prem R&D Lead to deliver a predictable release cadence, high product quality, and a healthy upgrade story for customers on long running production versions. Drive platform modernization initiatives - containerization, modern APIs, identity and SSO modernization, observability, and AI integration patterns - that work in both on premise and hybrid topologies. Define and operationalize the migration narrative and tooling that helps on premise customers progress to CXM SaaS at their own pace. Establish strong product management practices around backward compatibility, deprecation policy, and long term support commitments. Integrate insights from Customer Success, Professional Services, and Support into product prioritization. Business & Market Impact Protect and grow on premise ARR, NRR, and renewal rates while contributing to overall Quadient cloud transition goals. Partner with Sales, PMM, and Customer Success to deliver clear positioning, competitive enablement, and high confidence renewal motions. Support enterprise sales engagements, strategic account expansions, and major RFP processes that require an on premise or hybrid deployment option. Strengthen Quadient's standing in analyst evaluations across the CCM and CXM categories, particularly for regulated and sovereignty sensitive segments. Qualifications + years of product management experience in enterprise software or SaaS, with at least 7 years leading product managers. Deep expertise in Customer Communications Management (CCM), Customer Experience Management (CXM), enterprise content, document composition, or adjacent regulated communications domains. Proven experience managing the product lifecycle of a mature on premise or self hosted enterprise platform, including versioning, deprecation, and long term support. Strong technical fluency with enterprise architecture, APIs, identity, deployment topologies (on prem, private cloud, hybrid), and security/compliance requirements. Track record of successfully guiding customers and product lines through cloud migration without disrupting strategic accounts. Exceptional executive communication and stakeholder leadership skills. Experience in regulated industries such as financial services, insurance, healthcare, or government is strongly preferred. Success in the Role Success in this role will be measured by the health of the on premise CXM install base (renewals, NRR, customer satisfaction), predictable roadmap execution, measurable progress in modernizing the platform and enabling AI enabled capabilities, the volume and quality of CXM Flex CXM SaaS migrations, and the development of a strong, focused Product Management team. Additional Information Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. : We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
Job Description We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role The ConversionRate Optimization Specialist turns the WEO Manager's strategy into measurable business growth. This role is responsible for driving higher conversion rates and increased revenue by executing experimentation and personalization initiatives within the Web Marketing roadmap. By coordinating with Design/UX, Content, Analytics and Martech teams, the Specialist ensures that every site change is proven to improve the customer journey and deliver clean, actionable data. Beyond just launching tests, this role helps maximize business impact through targeted personalization. By identifying winning experiments, configuring audience segments, and personalization rules, the Specialist ensures that we are showing the right content to the right people to reduce friction and increase sales. They will turn both winning experiments and personalization strategies into permanent site features that drive conversion and revenue for Wiley. The successful candidate will be detail-oriented and data-driven, with a passion for turning insights into action. They will ensure every experiment and personalization campaign is technically flawless and designed to maximize ROI. This is a hands-on role for someone who thrives on precision, takes pride in clean data, and wants to see their work directly impact conversion and revenue. Key Responsibilities & Duties Experiment delivery & quality Launch A/B and multivariate tests using detailed hypothesis records. Use CSS/HTML to build front-end site changes. Run full QA to ensure tests work on all devices and browsers. Monitor live tests and flag performance drops immediately. Targeted personalization Set up personalization rules based on WEO Manager's strategy. Manage and update customer segments in the CDP. Verify that tailored content reaches the correct audience. Find and fix any targeting errors or gaps. Performance monitoring and analysis Analyze data for statistical significance and revenue lift. Update performance dashboards with latest conversion stats. Create technical documentation for permanent site updates. Build test summaries for management reviews. Technical & cross-team coordination Work with Analytics to verify data layer health, tracking accuracy, and privacy/consent rules. Partner with Martech to monitor platform syncs and tool performance. Sync with SEO/AEO Specialist to protect search rankings during tests. Secure all assets from Design/UX and Content teams before launch. Documentation & backlog support Keep the experimentation backlog organized and prioritized. Log all plans, hypotheses, and results in standard formats. Build a searchable archive of all past test learnings. Required Qualifications Bachelor's degree in Digital Marketing, Computer Science, Data Analytics, or related field. 3+ years of professional experience working on website A/B testing or personalization. Proven track record of executing experiments that delivered measurable conversion improvements. Experience collaborating with cross-functional teams (product, design, analytics, engineering) to deliver testing and optimization initiatives. Proficiency in Adobe Analytics or GA4 to interpret test performance and personalization impact. Hands-on experience with testing platforms (e.g. Optimizely, VWO, Adobe Target). Understanding of statistical significance, sample sizes, and confidence intervals to determine valid test results. Ability to document clear test hypotheses tied to expected business outcomes. Understanding of a testing platform's Visual Editor and code settings. Ability to use basic CSS/HTML to ensure test variations look clean and professional. A clear understanding of core digital metrics (Conversion Rate, Bounce Rate, Lifetime Value, etc.) and the ability to verify that test data is recording correctly in the dashboard. Ability to stay organized and keep the experimentation backlog up to date. A disciplined approach to checking that tests work on all devices and browsers. Meticulous attention to detail, particularly in QA and troubleshooting. Disciplined approach to documentation and knowledge management. Comfortable with evolving best practices and shifting priorities. Fluent in English We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 30,200 GBP to 41,267 GBP Job Posting Title: Conversion Rate Optimization Specialist Location: London (Fitzroy Square), GBR
12/07/2026
Full time
Job Description We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role The ConversionRate Optimization Specialist turns the WEO Manager's strategy into measurable business growth. This role is responsible for driving higher conversion rates and increased revenue by executing experimentation and personalization initiatives within the Web Marketing roadmap. By coordinating with Design/UX, Content, Analytics and Martech teams, the Specialist ensures that every site change is proven to improve the customer journey and deliver clean, actionable data. Beyond just launching tests, this role helps maximize business impact through targeted personalization. By identifying winning experiments, configuring audience segments, and personalization rules, the Specialist ensures that we are showing the right content to the right people to reduce friction and increase sales. They will turn both winning experiments and personalization strategies into permanent site features that drive conversion and revenue for Wiley. The successful candidate will be detail-oriented and data-driven, with a passion for turning insights into action. They will ensure every experiment and personalization campaign is technically flawless and designed to maximize ROI. This is a hands-on role for someone who thrives on precision, takes pride in clean data, and wants to see their work directly impact conversion and revenue. Key Responsibilities & Duties Experiment delivery & quality Launch A/B and multivariate tests using detailed hypothesis records. Use CSS/HTML to build front-end site changes. Run full QA to ensure tests work on all devices and browsers. Monitor live tests and flag performance drops immediately. Targeted personalization Set up personalization rules based on WEO Manager's strategy. Manage and update customer segments in the CDP. Verify that tailored content reaches the correct audience. Find and fix any targeting errors or gaps. Performance monitoring and analysis Analyze data for statistical significance and revenue lift. Update performance dashboards with latest conversion stats. Create technical documentation for permanent site updates. Build test summaries for management reviews. Technical & cross-team coordination Work with Analytics to verify data layer health, tracking accuracy, and privacy/consent rules. Partner with Martech to monitor platform syncs and tool performance. Sync with SEO/AEO Specialist to protect search rankings during tests. Secure all assets from Design/UX and Content teams before launch. Documentation & backlog support Keep the experimentation backlog organized and prioritized. Log all plans, hypotheses, and results in standard formats. Build a searchable archive of all past test learnings. Required Qualifications Bachelor's degree in Digital Marketing, Computer Science, Data Analytics, or related field. 3+ years of professional experience working on website A/B testing or personalization. Proven track record of executing experiments that delivered measurable conversion improvements. Experience collaborating with cross-functional teams (product, design, analytics, engineering) to deliver testing and optimization initiatives. Proficiency in Adobe Analytics or GA4 to interpret test performance and personalization impact. Hands-on experience with testing platforms (e.g. Optimizely, VWO, Adobe Target). Understanding of statistical significance, sample sizes, and confidence intervals to determine valid test results. Ability to document clear test hypotheses tied to expected business outcomes. Understanding of a testing platform's Visual Editor and code settings. Ability to use basic CSS/HTML to ensure test variations look clean and professional. A clear understanding of core digital metrics (Conversion Rate, Bounce Rate, Lifetime Value, etc.) and the ability to verify that test data is recording correctly in the dashboard. Ability to stay organized and keep the experimentation backlog up to date. A disciplined approach to checking that tests work on all devices and browsers. Meticulous attention to detail, particularly in QA and troubleshooting. Disciplined approach to documentation and knowledge management. Comfortable with evolving best practices and shifting priorities. Fluent in English We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 30,200 GBP to 41,267 GBP Job Posting Title: Conversion Rate Optimization Specialist Location: London (Fitzroy Square), GBR
Salary: Grade F - £39,152 - £41,771 per annum (rising by annual increments to £41,771) - pay award pending. More information on salaries and progression can be found on our pay and policies page. Hours of work: Full-time 37 hours per week Contract: Temporary - 13-month fixed term contract Location: Service Headquarters, Salisbury or Dorchester Support Offices, Poundbury. There will be a requirement to attend your centre of duty location approximately one day a week for key activities and meetings. When you are not working from your centre of duty location there will be the flexibility to work from home / DWFRS Stations / Support Offices, and we will welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, family-friendly schemes, and health and well-being services. As a Digital Learning Designer in our Learning and Organisational Development department you will: Research, develop and implement Digital Learning and Blended Learning initiatives and techniques in accordance with the overarching People Development Strategy: providing one-to-one and group support for departments seeking to develop Digital Learning and effectively design and deploy solutions that leverage learning technologies to increase service competency, support performance and enhance personal development. Support the Digital Learning Manager in service-wide learner-focused projects including identifying and evaluating tools, new approaches to Digital Learning and emerging notions of embedding Digital Learning in department functions. Utilise multimedia software packages, external content and authoring tools in the design and development of versatile learning solutions that incorporate technical illustrations, video extracts and themed animations to achieve learning outcomes. What makes you our ideal Digital Learning Designer? Relevant level 4 qualification in training and education, e.g. Diploma in Teaching or ICT Systems & Principles, or equivalent design and/or system experience. Experience of design/delivery of training to meet varied learning needs. Understanding of a broad range of learning options, e.g. blended learning, paced practice, experiential learning, etc. Other Information: You must be able to fulfil the travel requirements of the role. Occasional travel across Dorset & Wiltshire. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment. Any offer of employment will be subject to full pre-employment checks including identity checks, right to work in the UK, medical, references, and verification of employment history. Should a permanent position arise in the team during the period of your Fixed Term Contract, that is substantially similar to the role you are carrying out, you may be considered for the role. Find out more and apply: For a chat about this post, please contact the Digital Learning Manager. Closing date and interview timeline will be provided to shortlisted candidates in due course.
12/07/2026
Full time
Salary: Grade F - £39,152 - £41,771 per annum (rising by annual increments to £41,771) - pay award pending. More information on salaries and progression can be found on our pay and policies page. Hours of work: Full-time 37 hours per week Contract: Temporary - 13-month fixed term contract Location: Service Headquarters, Salisbury or Dorchester Support Offices, Poundbury. There will be a requirement to attend your centre of duty location approximately one day a week for key activities and meetings. When you are not working from your centre of duty location there will be the flexibility to work from home / DWFRS Stations / Support Offices, and we will welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, family-friendly schemes, and health and well-being services. As a Digital Learning Designer in our Learning and Organisational Development department you will: Research, develop and implement Digital Learning and Blended Learning initiatives and techniques in accordance with the overarching People Development Strategy: providing one-to-one and group support for departments seeking to develop Digital Learning and effectively design and deploy solutions that leverage learning technologies to increase service competency, support performance and enhance personal development. Support the Digital Learning Manager in service-wide learner-focused projects including identifying and evaluating tools, new approaches to Digital Learning and emerging notions of embedding Digital Learning in department functions. Utilise multimedia software packages, external content and authoring tools in the design and development of versatile learning solutions that incorporate technical illustrations, video extracts and themed animations to achieve learning outcomes. What makes you our ideal Digital Learning Designer? Relevant level 4 qualification in training and education, e.g. Diploma in Teaching or ICT Systems & Principles, or equivalent design and/or system experience. Experience of design/delivery of training to meet varied learning needs. Understanding of a broad range of learning options, e.g. blended learning, paced practice, experiential learning, etc. Other Information: You must be able to fulfil the travel requirements of the role. Occasional travel across Dorset & Wiltshire. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment. Any offer of employment will be subject to full pre-employment checks including identity checks, right to work in the UK, medical, references, and verification of employment history. Should a permanent position arise in the team during the period of your Fixed Term Contract, that is substantially similar to the role you are carrying out, you may be considered for the role. Find out more and apply: For a chat about this post, please contact the Digital Learning Manager. Closing date and interview timeline will be provided to shortlisted candidates in due course.
Responsibilities Work closely with our Growth Director to execute the new business strategy, ensuring alignment with GAIN Experience's goals. Research and identify new business opportunities, including monitoring market trends and competitor activities. Produce and maintain target lists of potential new clients by aligning GAIN Experience's expertise with established market needs. Proactively approach potential new clients through email, telephone, LinkedIn, and other channels to secure qualified meetings and build relationships. Lead initial client conversations, take briefs, and ensure a deep understanding of their challenges and goals. Prepare tailored proposals and deliver presentations to potential clients that clearly demonstrate the value of GAIN Experience's services. Collaborate with the wider team to contribute content and insights for proposals, tender responses, bids, and pitches. Support the conversion of active leads into new client partnerships, working closely with our Growth Director and delivery teams to ensure a seamless handover process. Always represent GAIN Experience professionally, including attending industry events and networking opportunities. Requirements Proven experience in lead generation, with a track record of meeting or exceeding sales targets. Strong background in sales or business development, ideally within consulting, design, or technology environments. Exceptional communication and interpersonal skills, with the ability to build trust and credibility with prospective clients. Skilled in creating compelling proposals and delivering engaging presentations that secure business opportunities. Highly organised, able to manage multiple opportunities and meet deadlines in a fast-paced environment. Experience in maintain client data and deal pipeline withing a CRM system. Creative thinker with the ability to articulate innovative ideas tailored to client needs. A team player who collaborates effectively with internal teams to deliver outstanding results. Commercially astute, understanding the broader context of client challenges and aligning solutions accordingly. Resilient and self-motivated, with a proactive approach to problem-solving. Beneficial: Experience with researching and responding to tender opportunities. Experience in building mutually beneficial partnerships, particularly with technology vendors. Experience in creating, planning and running small-scale events such as dinners and roundtables.
12/07/2026
Full time
Responsibilities Work closely with our Growth Director to execute the new business strategy, ensuring alignment with GAIN Experience's goals. Research and identify new business opportunities, including monitoring market trends and competitor activities. Produce and maintain target lists of potential new clients by aligning GAIN Experience's expertise with established market needs. Proactively approach potential new clients through email, telephone, LinkedIn, and other channels to secure qualified meetings and build relationships. Lead initial client conversations, take briefs, and ensure a deep understanding of their challenges and goals. Prepare tailored proposals and deliver presentations to potential clients that clearly demonstrate the value of GAIN Experience's services. Collaborate with the wider team to contribute content and insights for proposals, tender responses, bids, and pitches. Support the conversion of active leads into new client partnerships, working closely with our Growth Director and delivery teams to ensure a seamless handover process. Always represent GAIN Experience professionally, including attending industry events and networking opportunities. Requirements Proven experience in lead generation, with a track record of meeting or exceeding sales targets. Strong background in sales or business development, ideally within consulting, design, or technology environments. Exceptional communication and interpersonal skills, with the ability to build trust and credibility with prospective clients. Skilled in creating compelling proposals and delivering engaging presentations that secure business opportunities. Highly organised, able to manage multiple opportunities and meet deadlines in a fast-paced environment. Experience in maintain client data and deal pipeline withing a CRM system. Creative thinker with the ability to articulate innovative ideas tailored to client needs. A team player who collaborates effectively with internal teams to deliver outstanding results. Commercially astute, understanding the broader context of client challenges and aligning solutions accordingly. Resilient and self-motivated, with a proactive approach to problem-solving. Beneficial: Experience with researching and responding to tender opportunities. Experience in building mutually beneficial partnerships, particularly with technology vendors. Experience in creating, planning and running small-scale events such as dinners and roundtables.
Overview Make an Impact! Join McGraw Hill's ELT team as an Associate Manager, ELT Products & Solutions and play a key role in shaping high-quality English Language Teaching products that reach global learners. This role contributes directly to the execution of the ELT strategy by supporting content development, editorial workflows, and product delivery across print and digital platforms. You will help ensure that ELT products meet the highest standards of quality, relevance, and innovation in a rapidly evolving global education landscape. How can you make an impact? You will make an impact by working closely with the Manager, ELT Products and Solutions to deliver high-quality ELT content and support the end-to-end development of learning materials. You will collaborate with internal teams and regional stakeholders to ensure alignment, consistency, and strong execution of ELT portfolio goals. Your work will directly support Timely delivery of high-quality ELT content and learning materials Strong communication and coordination across teams and regions Effective editorial workflows, documentation, and manuscript preparation Improved quality assurance through adherence to project guidelines and standards Strong stakeholder relationships across ELT markets and contributors What you will be doing Supporting content development across multiple ELT delivery platforms in line with McGraw Hill standards Assisting with editorial tasks including communication tracking, data management, manuscript preparation, and content refinement Reviewing and editing copy and contributing to marketing and sales collateral Monitoring project schedules and flagging risks to ensure timely delivery Supporting implementation of project guidelines, product requirements, and quality standards Building and maintaining relationships with regional teams, freelancers, and ELT contributors Staying updated on ELT trends, digital innovations, and AI developments in education Ensuring compliance with McGraw Hill policies and publishing procedures Supporting cross-functional collaboration across time zones and markets We're looking for someone with 4+ years of experience in ELT publishing Teaching experience, especially in a primary or secondary ELT context Strong knowledge of the American English ELT market Good understanding of ELT methodologies and global teaching/learning contexts Strong editorial, communication, and collaboration skills Ability to work independently while managing multiple priorities A proactive, flexible, and team-oriented mindset Experience working across global teams and time zones Awareness of digital ELT platforms and emerging trends, including GenAI Working Style Strong team player with excellent collaboration and communication skills Ability to work effectively across global teams and time zones Comfortable working in fast-paced environments with tight deadlines Highly organized with strong time management and prioritization skills Proactive, agile, and willing to take initiative Why work for us? At McGraw Hill, you will be part of a global education company committed to improving learning outcomes for millions of students worldwide. You will work in a collaborative, fast-paced environment where innovation, digital transformation, and continuous learning are encouraged. The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.
12/07/2026
Full time
Overview Make an Impact! Join McGraw Hill's ELT team as an Associate Manager, ELT Products & Solutions and play a key role in shaping high-quality English Language Teaching products that reach global learners. This role contributes directly to the execution of the ELT strategy by supporting content development, editorial workflows, and product delivery across print and digital platforms. You will help ensure that ELT products meet the highest standards of quality, relevance, and innovation in a rapidly evolving global education landscape. How can you make an impact? You will make an impact by working closely with the Manager, ELT Products and Solutions to deliver high-quality ELT content and support the end-to-end development of learning materials. You will collaborate with internal teams and regional stakeholders to ensure alignment, consistency, and strong execution of ELT portfolio goals. Your work will directly support Timely delivery of high-quality ELT content and learning materials Strong communication and coordination across teams and regions Effective editorial workflows, documentation, and manuscript preparation Improved quality assurance through adherence to project guidelines and standards Strong stakeholder relationships across ELT markets and contributors What you will be doing Supporting content development across multiple ELT delivery platforms in line with McGraw Hill standards Assisting with editorial tasks including communication tracking, data management, manuscript preparation, and content refinement Reviewing and editing copy and contributing to marketing and sales collateral Monitoring project schedules and flagging risks to ensure timely delivery Supporting implementation of project guidelines, product requirements, and quality standards Building and maintaining relationships with regional teams, freelancers, and ELT contributors Staying updated on ELT trends, digital innovations, and AI developments in education Ensuring compliance with McGraw Hill policies and publishing procedures Supporting cross-functional collaboration across time zones and markets We're looking for someone with 4+ years of experience in ELT publishing Teaching experience, especially in a primary or secondary ELT context Strong knowledge of the American English ELT market Good understanding of ELT methodologies and global teaching/learning contexts Strong editorial, communication, and collaboration skills Ability to work independently while managing multiple priorities A proactive, flexible, and team-oriented mindset Experience working across global teams and time zones Awareness of digital ELT platforms and emerging trends, including GenAI Working Style Strong team player with excellent collaboration and communication skills Ability to work effectively across global teams and time zones Comfortable working in fast-paced environments with tight deadlines Highly organized with strong time management and prioritization skills Proactive, agile, and willing to take initiative Why work for us? At McGraw Hill, you will be part of a global education company committed to improving learning outcomes for millions of students worldwide. You will work in a collaborative, fast-paced environment where innovation, digital transformation, and continuous learning are encouraged. The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.
