What you'll bring to the team Senior Programme Manager Transformation B2 Arbor London 12 month FTC Proposed Start Date: 29th June 2026 To bring every family closer together through play. Merlin is entering an ambitious phase of business transformation, driving sustainable growth through significant advances in technology capability. Reporting to the Chief Transformation Officer, the Senior Programme Manager for Operating Model Evolution will play a critical role in driving the structured delivery of agile operating model transformation. This role will oversee the implementation of change, working closely with executive and senior stakeholders to ensure benefits are realised and initiatives are delivered on time, within scope, and aligned to strategic goals. If you're excited by working at scale, navigating complexity, and delivering meaningful impact, read on. What you'll be doing: Strategic Leadership & Vision Define and lead the delivery strategy for operating model evolution (including agile delivery), ensuring alignment with transformation priorities and business objectives Support the development of an Operating Model blueprint, ensuring all incremental changes and launches align to a clear long-term vision Lead organisational change management initiatives to successfully embed operating model changes across the business Drive continuous improvement across delivery practices, methodologies, and tools to enhance effectiveness and scalability Cross-Functional Collaboration and Stakeholder Management Drive alignment across teams and initiatives to ensure cohesive delivery of priorities and outcomes Work in close partnership with cross-functional teams to execute operating model changes seamlessly Engage and influence key stakeholders to maintain alignment, mitigate risks, and unblock delivery Delivery Excellence Define and maintain effective delivery frameworks, governance, and quality standards Champion agile ways of working to improve speed, flexibility, and outcomes Oversee and mitigate risks and dependencies across the programme Ensure all initiatives meet security, privacy, and regulatory obligations Business Impact & Metrics Establish and monitor KPIs to assess and enhance delivery performance Optimise delivery efficiency and cost effectiveness at scale Report on progress, risks, and outcomes to senior stakeholders and executive leadership Qualifications & Experience Extensive experience leading Operating Model transformation in complex, tech-enabled environments. Strong background working with operational teams in multi-site organisations. Expert knowledge of agile and scaled agile frameworks. Sector experience in entertainment, hospitality, or consumer-facing digital businesses preferred. Proven ability to influence and manage executive stakeholders in complex environments. Pay Range Competitive
13/06/2026
Full time
What you'll bring to the team Senior Programme Manager Transformation B2 Arbor London 12 month FTC Proposed Start Date: 29th June 2026 To bring every family closer together through play. Merlin is entering an ambitious phase of business transformation, driving sustainable growth through significant advances in technology capability. Reporting to the Chief Transformation Officer, the Senior Programme Manager for Operating Model Evolution will play a critical role in driving the structured delivery of agile operating model transformation. This role will oversee the implementation of change, working closely with executive and senior stakeholders to ensure benefits are realised and initiatives are delivered on time, within scope, and aligned to strategic goals. If you're excited by working at scale, navigating complexity, and delivering meaningful impact, read on. What you'll be doing: Strategic Leadership & Vision Define and lead the delivery strategy for operating model evolution (including agile delivery), ensuring alignment with transformation priorities and business objectives Support the development of an Operating Model blueprint, ensuring all incremental changes and launches align to a clear long-term vision Lead organisational change management initiatives to successfully embed operating model changes across the business Drive continuous improvement across delivery practices, methodologies, and tools to enhance effectiveness and scalability Cross-Functional Collaboration and Stakeholder Management Drive alignment across teams and initiatives to ensure cohesive delivery of priorities and outcomes Work in close partnership with cross-functional teams to execute operating model changes seamlessly Engage and influence key stakeholders to maintain alignment, mitigate risks, and unblock delivery Delivery Excellence Define and maintain effective delivery frameworks, governance, and quality standards Champion agile ways of working to improve speed, flexibility, and outcomes Oversee and mitigate risks and dependencies across the programme Ensure all initiatives meet security, privacy, and regulatory obligations Business Impact & Metrics Establish and monitor KPIs to assess and enhance delivery performance Optimise delivery efficiency and cost effectiveness at scale Report on progress, risks, and outcomes to senior stakeholders and executive leadership Qualifications & Experience Extensive experience leading Operating Model transformation in complex, tech-enabled environments. Strong background working with operational teams in multi-site organisations. Expert knowledge of agile and scaled agile frameworks. Sector experience in entertainment, hospitality, or consumer-facing digital businesses preferred. Proven ability to influence and manage executive stakeholders in complex environments. Pay Range Competitive
About the role Up Learn is looking for a strategic, hands on Business Development Manager to lead and deliver our GCSE and incremental new business growth at a critical stage in the company's expansion. This role is designed to add senior selling capacity, protect execution quality, and ensure we capitalise on the significant GCSE opportunity without compromising existing revenue streams. You'll take predominant ownership of GCSE sales activity while also operating as a senior individual contributor across new business and MAT level deals. The role blends leadership, strategy, and frontline selling and will suit someone who thrives in complex, relationship led sales environments. This role reports directly into the Head of Sales, also working closely with the Chief Revenue Officer. This is an ideal role for a commercially sharp sales leader who enjoys closing deals, shaping go to market strategy, and acting as a role model for high performance in a mission driven EdTech company. About us At Up Learn, we've built one of the world's most effective learning experiences by combining cognitive science, instructional theory, and artificial intelligence. Our mission is to give every learner the most effective path to success, and vision a world where every learner achieves more, faster, through adaptive, mastery based learning. We're the market leading platform for A Levels, with seven courses on offer and 1 in 3 A Level students using Up Learn. Over the next year, we're launching GCSE Science and accelerating growth, expanding our impact to millions more students. Our results speak for themselves: 97% of students who complete our courses achieve an A /A, even those who started with lower grades. And a large scale evaluation of Up Learn in schools found usage is associated with 9 months additional progress, with grade improvements across whole year groups. And for every paying student, we provide a full scholarship to a student in need - ensuring high quality education is accessible to all. About you You are a high performing, commercially driven sales professional with a strong track record of closing complex new business and leading by example. You're comfortable operating at pace in a high utilisation sales environment, and you bring a thoughtful, structured approach to qualification, pipeline management, and deal progression. You enjoy getting into the detail of deals, working closely with multiple stakeholders, and navigating longer, more governed buying processes. You're also someone others naturally learn from - whether through informal mentoring or more formal leadership - and you care deeply about execution quality and predictability. Key Responsibilities Sales Strategy & Leadership: Take predominant ownership of GCSE sales activity, shaping and executing the GCSE go to market strategy alongside the Head of Sales Act as a senior role model within the sales team, demonstrating excellence in deal execution, qualification, and pipeline management Provide informal mentoring and selective line management support to junior team members Work closely with Marketing, Product, Customer Success, and Data to ensure cross functional alignment and GCSE readiness New Business & GCSE Growth: Lead new customer acquisition for GCSE, managing complex, multi stakeholder sales cycles Absorb and convert incremental new business demand that cannot be sustainably managed by the existing team Ensure GCSE opportunities receive sufficient time, depth, and strategic focus to maximise conversion Help refine value propositions, sales materials, and objection handling for a newer, more competitive product category MAT & Complex Deal Ownership: Own and close MAT level opportunities, including both inbound and self generated leads Navigate centralised procurement, governance requirements, and longer decision cycles Build strong relationships with senior school and trust leaders, acting as a trusted commercial partner Existing Business & Renewals: Be able to additionally manage sales at A Level, protecting and growing existing revenue streams Identify and execute GCSE upsell opportunities within existing partner schools Balance new business and existing business priorities to maintain revenue predictability Pipeline, Performance & Execution Quality: Improve qualification depth and pipeline signal across new business opportunities Maintain accurate forecasting and CRM hygiene to support revenue planning Protect team wide performance by improving time per deal and reducing capacity strain Requirements Essential: 5+ years' experience in B2B sales, with a strong track record in complex or consultative sales environments Proven success closing new business with long or multi stakeholder sales cycles Experience selling into schools, MATs, or similarly governed public sector environments Strong commercial judgement and ability to prioritise effectively in high volume pipelines Comfortable operating as both a senior individual contributor and a people leader Excellent communication and relationship building skills Data driven approach to pipeline management, forecasting, and performance Experience using CRM systems (HubSpot preferred) Bonus / nice to have: Experience selling EdTech or SaaS products Prior involvement in launching or scaling a new product or market Understanding of the UK secondary education landscape, particularly GCSEs Experience mentoring or line managing sales team members Benefits We provide a great set of benefits that all focus on helping Up Learn team members lead healthy and fulfilling lives. Working at Up Learn gives you: Awesome colleagues! We've put together a cracking team, and now you're part of it you'll shape the future of it. Meaningful, fulfilling and engaging work that has an immediate positive impact on tens of thousands of students and the potential to impact millions of students. The opportunity to build the future of education and accelerate humanity's ability to learn. Tons of opportunities to learn and develop a wide range of skills. Up Learn supports a hybrid working environment with a minimum of two days in the office per week (one team day and one company day) and the rest is up to you! Key benefits: A competitive salary + bonus package. Meaningful stake in the company's growth and success (equity share options). 35 days of paid holiday per year made up of: 26 days of bookable holiday, plus bank holidays, plus unlimited 'extra days' (i.e. if you need a few more days, no problem). Significantly enhanced parental leave. Level 6 (highest level) dental insurance. Paid for coffee breaks (a great chance to get to know the team). Monthly & quarterly paid for socials and quality time with your work colleagues as well as an in office shower room to make sporting activities easier to join. A spacious and bright private office in Old Street, with delicious coffee, a selection of teas and unlimited snacks and drinks. Cycle to Work: we are registered so you can buy a bike and accessories tax free. Unlimited budget for any work related books you need. Family access to Up Learn: your family and close relatives get unlimited access to any Up Learn course for free!
13/06/2026
Full time
About the role Up Learn is looking for a strategic, hands on Business Development Manager to lead and deliver our GCSE and incremental new business growth at a critical stage in the company's expansion. This role is designed to add senior selling capacity, protect execution quality, and ensure we capitalise on the significant GCSE opportunity without compromising existing revenue streams. You'll take predominant ownership of GCSE sales activity while also operating as a senior individual contributor across new business and MAT level deals. The role blends leadership, strategy, and frontline selling and will suit someone who thrives in complex, relationship led sales environments. This role reports directly into the Head of Sales, also working closely with the Chief Revenue Officer. This is an ideal role for a commercially sharp sales leader who enjoys closing deals, shaping go to market strategy, and acting as a role model for high performance in a mission driven EdTech company. About us At Up Learn, we've built one of the world's most effective learning experiences by combining cognitive science, instructional theory, and artificial intelligence. Our mission is to give every learner the most effective path to success, and vision a world where every learner achieves more, faster, through adaptive, mastery based learning. We're the market leading platform for A Levels, with seven courses on offer and 1 in 3 A Level students using Up Learn. Over the next year, we're launching GCSE Science and accelerating growth, expanding our impact to millions more students. Our results speak for themselves: 97% of students who complete our courses achieve an A /A, even those who started with lower grades. And a large scale evaluation of Up Learn in schools found usage is associated with 9 months additional progress, with grade improvements across whole year groups. And for every paying student, we provide a full scholarship to a student in need - ensuring high quality education is accessible to all. About you You are a high performing, commercially driven sales professional with a strong track record of closing complex new business and leading by example. You're comfortable operating at pace in a high utilisation sales environment, and you bring a thoughtful, structured approach to qualification, pipeline management, and deal progression. You enjoy getting into the detail of deals, working closely with multiple stakeholders, and navigating longer, more governed buying processes. You're also someone others naturally learn from - whether through informal mentoring or more formal leadership - and you care deeply about execution quality and predictability. Key Responsibilities Sales Strategy & Leadership: Take predominant ownership of GCSE sales activity, shaping and executing the GCSE go to market strategy alongside the Head of Sales Act as a senior role model within the sales team, demonstrating excellence in deal execution, qualification, and pipeline management Provide informal mentoring and selective line management support to junior team members Work closely with Marketing, Product, Customer Success, and Data to ensure cross functional alignment and GCSE readiness New Business & GCSE Growth: Lead new customer acquisition for GCSE, managing complex, multi stakeholder sales cycles Absorb and convert incremental new business demand that cannot be sustainably managed by the existing team Ensure GCSE opportunities receive sufficient time, depth, and strategic focus to maximise conversion Help refine value propositions, sales materials, and objection handling for a newer, more competitive product category MAT & Complex Deal Ownership: Own and close MAT level opportunities, including both inbound and self generated leads Navigate centralised procurement, governance requirements, and longer decision cycles Build strong relationships with senior school and trust leaders, acting as a trusted commercial partner Existing Business & Renewals: Be able to additionally manage sales at A Level, protecting and growing existing revenue streams Identify and execute GCSE upsell opportunities within existing partner schools Balance new business and existing business priorities to maintain revenue predictability Pipeline, Performance & Execution Quality: Improve qualification depth and pipeline signal across new business opportunities Maintain accurate forecasting and CRM hygiene to support revenue planning Protect team wide performance by improving time per deal and reducing capacity strain Requirements Essential: 5+ years' experience in B2B sales, with a strong track record in complex or consultative sales environments Proven success closing new business with long or multi stakeholder sales cycles Experience selling into schools, MATs, or similarly governed public sector environments Strong commercial judgement and ability to prioritise effectively in high volume pipelines Comfortable operating as both a senior individual contributor and a people leader Excellent communication and relationship building skills Data driven approach to pipeline management, forecasting, and performance Experience using CRM systems (HubSpot preferred) Bonus / nice to have: Experience selling EdTech or SaaS products Prior involvement in launching or scaling a new product or market Understanding of the UK secondary education landscape, particularly GCSEs Experience mentoring or line managing sales team members Benefits We provide a great set of benefits that all focus on helping Up Learn team members lead healthy and fulfilling lives. Working at Up Learn gives you: Awesome colleagues! We've put together a cracking team, and now you're part of it you'll shape the future of it. Meaningful, fulfilling and engaging work that has an immediate positive impact on tens of thousands of students and the potential to impact millions of students. The opportunity to build the future of education and accelerate humanity's ability to learn. Tons of opportunities to learn and develop a wide range of skills. Up Learn supports a hybrid working environment with a minimum of two days in the office per week (one team day and one company day) and the rest is up to you! Key benefits: A competitive salary + bonus package. Meaningful stake in the company's growth and success (equity share options). 35 days of paid holiday per year made up of: 26 days of bookable holiday, plus bank holidays, plus unlimited 'extra days' (i.e. if you need a few more days, no problem). Significantly enhanced parental leave. Level 6 (highest level) dental insurance. Paid for coffee breaks (a great chance to get to know the team). Monthly & quarterly paid for socials and quality time with your work colleagues as well as an in office shower room to make sporting activities easier to join. A spacious and bright private office in Old Street, with delicious coffee, a selection of teas and unlimited snacks and drinks. Cycle to Work: we are registered so you can buy a bike and accessories tax free. Unlimited budget for any work related books you need. Family access to Up Learn: your family and close relatives get unlimited access to any Up Learn course for free!
In this pivotal role, you will be responsible for shaping and delivering IT sourcing strategies across a broad technology landscape, supporting critical business initiatives while ensuring robust governance, regulatory compliance and value creation. You will work closely with senior stakeholders across IT, Legal, Risk, Compliance and Information Security to manage end-to-end procurement activities in a highly regulated banking environment. Key Responsibilities Lead end-to-end IT procurement activities across software, hardware, cloud services, IT services, data centres and networking Develop and execute IT sourcing strategies and category roadmaps aligned to business objectives and risk appetite Negotiate complex commercial and contractual arrangements with technology vendors, ensuring optimal terms and appropriate risk controls Drive cost optimisation initiatives, identifying opportunities for savings, consolidation and operational efficiency Ensure compliance with internal procurement policies, group standards and regulatory requirements (including FCA, PRA, EBA and DORA) Partner with IT, Legal, Risk and Information Security teams on vendor due diligence, onboarding and governance Present detailed financial and commercial data clearly and effectively to a wide range of stakeholders Contribute to procurement governance forums and support the Chief Procurement Officer with committee materials and reporting Perform procurement-related controls, KRIs and conflict-of-interest processes as required About You You will be a confident and credible procurement professional with strong technical, commercial and stakeholder management skills, comfortable operating in a complex and regulated environment. Geographical area Europe, United Kingdom City London Hybrid Education Bachelor Degree / BSc Degree or equivalent Bachelor degree or above within relevant discipline Experience Proven IT procurement experience within financial services, banking or a similarly regulated environment Demonstrated success in negotiating complex technology contracts, including regulatory and risk-driven requirements Experience running end-to-end RFX processes for technology teams Strong knowledge of end-to-end procurement and source-to-contract processes Exceptional analytical capability with the ability to present complex financial information clearly Excellent communication skills with the ability to influence at all levels Technical skills required Exposure to infrastructure, cloud, software (SaaS and on-premise), cybersecurity and networking categories Experience with low latency trading infrastructure and international network connectivity Familiarity with P2P / S2C systems (experience with Ivalua is advantageous but not essential) All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
13/06/2026
Full time
In this pivotal role, you will be responsible for shaping and delivering IT sourcing strategies across a broad technology landscape, supporting critical business initiatives while ensuring robust governance, regulatory compliance and value creation. You will work closely with senior stakeholders across IT, Legal, Risk, Compliance and Information Security to manage end-to-end procurement activities in a highly regulated banking environment. Key Responsibilities Lead end-to-end IT procurement activities across software, hardware, cloud services, IT services, data centres and networking Develop and execute IT sourcing strategies and category roadmaps aligned to business objectives and risk appetite Negotiate complex commercial and contractual arrangements with technology vendors, ensuring optimal terms and appropriate risk controls Drive cost optimisation initiatives, identifying opportunities for savings, consolidation and operational efficiency Ensure compliance with internal procurement policies, group standards and regulatory requirements (including FCA, PRA, EBA and DORA) Partner with IT, Legal, Risk and Information Security teams on vendor due diligence, onboarding and governance Present detailed financial and commercial data clearly and effectively to a wide range of stakeholders Contribute to procurement governance forums and support the Chief Procurement Officer with committee materials and reporting Perform procurement-related controls, KRIs and conflict-of-interest processes as required About You You will be a confident and credible procurement professional with strong technical, commercial and stakeholder management skills, comfortable operating in a complex and regulated environment. Geographical area Europe, United Kingdom City London Hybrid Education Bachelor Degree / BSc Degree or equivalent Bachelor degree or above within relevant discipline Experience Proven IT procurement experience within financial services, banking or a similarly regulated environment Demonstrated success in negotiating complex technology contracts, including regulatory and risk-driven requirements Experience running end-to-end RFX processes for technology teams Strong knowledge of end-to-end procurement and source-to-contract processes Exceptional analytical capability with the ability to present complex financial information clearly Excellent communication skills with the ability to influence at all levels Technical skills required Exposure to infrastructure, cloud, software (SaaS and on-premise), cybersecurity and networking categories Experience with low latency trading infrastructure and international network connectivity Familiarity with P2P / S2C systems (experience with Ivalua is advantageous but not essential) All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
A fantastic opportunity to join KRM22 as a Business Development Manager, adding value to a fast-growing international business within capital markets, with a specific focus on multi-asset solutions across Fixed Income and FX markets. About the business KRM22 listed on the London Stock Exchange in 2018 and has grown in the past eight years through a combination of acquisitive and organic growth with teams in London, Chicago, Prague, Amsterdam and Singapore. Through its Global Risk Platform, KRM22 helps capital market companies reduce the cost and complexity of risk management by providing applications to help address firm's trading and corporate risk challenges to manage their entire enterprise risk portfolio. About the Role Based in London, and reporting to the Chief Revenue Officer, the successful candidate will be responsible for driving new business growth, building strategic relationships and expanding KRM22's footprint across buy-side and sell-side clients. This role has a strong emphasis on multi-asset sales, particularly within Fixed Income and/or FX, leveraging an established network and deep understanding of these markets. The Business Development Manager will be instrumental in generating new ARR and NRR, while positioning KRM22's solutions across complex client environments. This is a highly collaborative role, working closely with Marketing, Product, Technology and Services teams to build the sales pipeline, shape client solutions and deliver measurable commercial outcomes. Key Responsibilities Deliver against individual quarterly and annual new business revenue targets, with a focus on multi-asset opportunities across Fixed Income and FX asset classes Leverage an established client network to originate, develop and close new logo opportunities Actively prospect, target, research and engage senior stakeholders across buy-side and sell-side institutions Own and manage the full sales lifecycle, from origination through to close Develop and execute strategic account plans across key asset classes Produce and present tailored commercial proposals aligned with KRM22's sales methodology Demonstrate deep knowledge of KRM22's applications and articulate value propositions effectively across trading, risk and enterprise functions Deliver high-quality product presentations with relevance to Fixed Income and FX workflows Maintain accurate sales pipeline forecasting and activity tracking within the CRM system Build, manage and continuously develop a robust sales pipeline Represent KRM22 professionally at industry events, conferences and client meetings Provide ongoing market intelligence, including competitive insights and trends across Fixed Income and FX markets The ideal candidate 10+ years' proven success in Financial Markets technology sales, with a strong track record of consistent software sales performance over an extended period Demonstrated success in multi-asset sales, with a particular focus on Fixed Income and/or FX markets A well-established network of senior contacts across one or more relevant asset classes (buy-side and/or sell-side) Proven ability to originate and close complex, enterprise-level deals in capital markets technology Strong understanding of trading, risk and regulatory workflows within Fixed Income and/or FX Proven track record of exceeding new business quotas in competitive and complex environments Highly disciplined approach to pipeline management and forecasting Excellent relationship-building skills, with the ability to engage stakeholders at all levels Adaptable and consultative sales style, with strong negotiation and objection-handling capabilitiesAbility to quickly absorb and communicate complex product offerings Self-starter: motivated, results-driven, resilient and commercially focused Exceptional communication skills (verbal, written and presentation) Highly organised with strong planning and time management skills Experience using CRM and sales enablement tools Analytical mindset with the ability to interpret data and translate insights into action Package Competitive salary Company pension 25 days holiday Private health cover Death in service cover Critical illness cover Hybrid working Season ticket loan Restricted Stock Units (linked to company performance) Discretionary bonus scheme
13/06/2026
Full time
A fantastic opportunity to join KRM22 as a Business Development Manager, adding value to a fast-growing international business within capital markets, with a specific focus on multi-asset solutions across Fixed Income and FX markets. About the business KRM22 listed on the London Stock Exchange in 2018 and has grown in the past eight years through a combination of acquisitive and organic growth with teams in London, Chicago, Prague, Amsterdam and Singapore. Through its Global Risk Platform, KRM22 helps capital market companies reduce the cost and complexity of risk management by providing applications to help address firm's trading and corporate risk challenges to manage their entire enterprise risk portfolio. About the Role Based in London, and reporting to the Chief Revenue Officer, the successful candidate will be responsible for driving new business growth, building strategic relationships and expanding KRM22's footprint across buy-side and sell-side clients. This role has a strong emphasis on multi-asset sales, particularly within Fixed Income and/or FX, leveraging an established network and deep understanding of these markets. The Business Development Manager will be instrumental in generating new ARR and NRR, while positioning KRM22's solutions across complex client environments. This is a highly collaborative role, working closely with Marketing, Product, Technology and Services teams to build the sales pipeline, shape client solutions and deliver measurable commercial outcomes. Key Responsibilities Deliver against individual quarterly and annual new business revenue targets, with a focus on multi-asset opportunities across Fixed Income and FX asset classes Leverage an established client network to originate, develop and close new logo opportunities Actively prospect, target, research and engage senior stakeholders across buy-side and sell-side institutions Own and manage the full sales lifecycle, from origination through to close Develop and execute strategic account plans across key asset classes Produce and present tailored commercial proposals aligned with KRM22's sales methodology Demonstrate deep knowledge of KRM22's applications and articulate value propositions effectively across trading, risk and enterprise functions Deliver high-quality product presentations with relevance to Fixed Income and FX workflows Maintain accurate sales pipeline forecasting and activity tracking within the CRM system Build, manage and continuously develop a robust sales pipeline Represent KRM22 professionally at industry events, conferences and client meetings Provide ongoing market intelligence, including competitive insights and trends across Fixed Income and FX markets The ideal candidate 10+ years' proven success in Financial Markets technology sales, with a strong track record of consistent software sales performance over an extended period Demonstrated success in multi-asset sales, with a particular focus on Fixed Income and/or FX markets A well-established network of senior contacts across one or more relevant asset classes (buy-side and/or sell-side) Proven ability to originate and close complex, enterprise-level deals in capital markets technology Strong understanding of trading, risk and regulatory workflows within Fixed Income and/or FX Proven track record of exceeding new business quotas in competitive and complex environments Highly disciplined approach to pipeline management and forecasting Excellent relationship-building skills, with the ability to engage stakeholders at all levels Adaptable and consultative sales style, with strong negotiation and objection-handling capabilitiesAbility to quickly absorb and communicate complex product offerings Self-starter: motivated, results-driven, resilient and commercially focused Exceptional communication skills (verbal, written and presentation) Highly organised with strong planning and time management skills Experience using CRM and sales enablement tools Analytical mindset with the ability to interpret data and translate insights into action Package Competitive salary Company pension 25 days holiday Private health cover Death in service cover Critical illness cover Hybrid working Season ticket loan Restricted Stock Units (linked to company performance) Discretionary bonus scheme
Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role: Comply is seeking a Service Desk Analyst to play a central role in delivering first-class support to our clients. Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally. This role requires excellent communication, problem-solving skills, and a customer-first mindset. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams to continuously improve our product and services. This is a great opportunity to be part of a dynamic and growing company where your input will make a real impact. Responsibilities: Service Desk Support Manage day-to-day client support tickets via the support desk. Ensure service levels (SLAs) and quality standards are consistently met. Communicate with clients clearly and professionally to resolve issues. System Configurations & Client Support Configure system features to meet client requirements. Present configured solutions to internal teams and clients. Assist with client questions during post-implementation handover Problem Solving & Escalation Investigate, research, and resolve client issues. Escalate advanced IT cases to relevant teams where needed. Contribute to user acceptance testing (UAT) and quality assurance. Collaboration & Continuous Improvement Work closely with Support, Implementation, and Product teams. Provide client feedback to improve product features. Participate in projects during onboarding and implementation phases. Skills & Qualifications: Excellent written and verbal communication skills Strong problem-solving and analytical mindset Ability to manage multiple priorities and switch contexts effectively. Strong relationship-building skills, both internal and external. Fast learner, adaptable, and proactive. Committed to values of Team, Trust, and Transparency. Experience with MS office and collaboration tools are a plus. Prior exposure to SaaS or financial services environments is desirable. To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
13/06/2026
Full time
Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role: Comply is seeking a Service Desk Analyst to play a central role in delivering first-class support to our clients. Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally. This role requires excellent communication, problem-solving skills, and a customer-first mindset. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams to continuously improve our product and services. This is a great opportunity to be part of a dynamic and growing company where your input will make a real impact. Responsibilities: Service Desk Support Manage day-to-day client support tickets via the support desk. Ensure service levels (SLAs) and quality standards are consistently met. Communicate with clients clearly and professionally to resolve issues. System Configurations & Client Support Configure system features to meet client requirements. Present configured solutions to internal teams and clients. Assist with client questions during post-implementation handover Problem Solving & Escalation Investigate, research, and resolve client issues. Escalate advanced IT cases to relevant teams where needed. Contribute to user acceptance testing (UAT) and quality assurance. Collaboration & Continuous Improvement Work closely with Support, Implementation, and Product teams. Provide client feedback to improve product features. Participate in projects during onboarding and implementation phases. Skills & Qualifications: Excellent written and verbal communication skills Strong problem-solving and analytical mindset Ability to manage multiple priorities and switch contexts effectively. Strong relationship-building skills, both internal and external. Fast learner, adaptable, and proactive. Committed to values of Team, Trust, and Transparency. Experience with MS office and collaboration tools are a plus. Prior exposure to SaaS or financial services environments is desirable. To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
What you'll bring to the team Senior Programme Manager Transformation B2 Arbor London 12 month FTC Proposed Start Date: 29th June 2026 To bring every family closer together through play. Merlin is entering an ambitious phase of business transformation, driving sustainable growth through significant advances in technology capability. Reporting to the Chief Transformation Officer, the Senior Programme Manager for Operating Model Evolution will play a critical role in driving the structured delivery of agile operating model transformation. This role will oversee the implementation of change, working closely with executive and senior stakeholders to ensure benefits are realised and initiatives are delivered on time, within scope, and aligned to strategic goals. If you're excited by working at scale, navigating complexity, and delivering meaningful impact, read on. What you'll be doing: Strategic Leadership & Vision Define and lead the delivery strategy for operating model evolution (including agile delivery), ensuring alignment with transformation priorities and business objectives Support the development of an Operating Model blueprint, ensuring all incremental changes and launches align to a clear long-term vision Lead organisational change management initiatives to successfully embed operating model changes across the business Drive continuous improvement across delivery practices, methodologies, and tools to enhance effectiveness and scalability Cross-Functional Collaboration and Stakeholder Management Drive alignment across teams and initiatives to ensure cohesive delivery of priorities and outcomes Work in close partnership with cross-functional teams to execute operating model changes seamlessly Engage and influence key stakeholders to maintain alignment, mitigate risks, and unblock delivery Delivery Excellence Define and maintain effective delivery frameworks, governance, and quality standards Champion agile ways of working to improve speed, flexibility, and outcomes Oversee and mitigate risks and dependencies across the programme Ensure all initiatives meet security, privacy, and regulatory obligations Business Impact & Metrics Establish and monitor KPIs to assess and enhance delivery performance Optimise delivery efficiency and cost effectiveness at scale Report on progress, risks, and outcomes to senior stakeholders and executive leadership Qualifications & Experience Extensive experience leading Operating Model transformation in complex, tech-enabled environments. Strong background working with operational teams in multi-site organisations. Expert knowledge of agile and scaled agile frameworks. Sector experience in entertainment, hospitality, or consumer-facing digital businesses preferred. Proven ability to influence and manage executive stakeholders in complex environments. Pay Range Competitive
13/06/2026
Full time
What you'll bring to the team Senior Programme Manager Transformation B2 Arbor London 12 month FTC Proposed Start Date: 29th June 2026 To bring every family closer together through play. Merlin is entering an ambitious phase of business transformation, driving sustainable growth through significant advances in technology capability. Reporting to the Chief Transformation Officer, the Senior Programme Manager for Operating Model Evolution will play a critical role in driving the structured delivery of agile operating model transformation. This role will oversee the implementation of change, working closely with executive and senior stakeholders to ensure benefits are realised and initiatives are delivered on time, within scope, and aligned to strategic goals. If you're excited by working at scale, navigating complexity, and delivering meaningful impact, read on. What you'll be doing: Strategic Leadership & Vision Define and lead the delivery strategy for operating model evolution (including agile delivery), ensuring alignment with transformation priorities and business objectives Support the development of an Operating Model blueprint, ensuring all incremental changes and launches align to a clear long-term vision Lead organisational change management initiatives to successfully embed operating model changes across the business Drive continuous improvement across delivery practices, methodologies, and tools to enhance effectiveness and scalability Cross-Functional Collaboration and Stakeholder Management Drive alignment across teams and initiatives to ensure cohesive delivery of priorities and outcomes Work in close partnership with cross-functional teams to execute operating model changes seamlessly Engage and influence key stakeholders to maintain alignment, mitigate risks, and unblock delivery Delivery Excellence Define and maintain effective delivery frameworks, governance, and quality standards Champion agile ways of working to improve speed, flexibility, and outcomes Oversee and mitigate risks and dependencies across the programme Ensure all initiatives meet security, privacy, and regulatory obligations Business Impact & Metrics Establish and monitor KPIs to assess and enhance delivery performance Optimise delivery efficiency and cost effectiveness at scale Report on progress, risks, and outcomes to senior stakeholders and executive leadership Qualifications & Experience Extensive experience leading Operating Model transformation in complex, tech-enabled environments. Strong background working with operational teams in multi-site organisations. Expert knowledge of agile and scaled agile frameworks. Sector experience in entertainment, hospitality, or consumer-facing digital businesses preferred. Proven ability to influence and manage executive stakeholders in complex environments. Pay Range Competitive
About Devtech Devtech provides digital innovation services that help Fortune 1000 and emerging companies transform, scale, and disrupt. We partner with our clients to envision and develop next-gen digital and cloud solutions that drive tangible business outcomes through people and technology. Our mission is to empower every innovative business in the world to do what they do best - even better. What You'll Do As VP of AI, you will lead Devtech's AI vertical and shape the company's vision, strategy, and execution in artificial intelligence, data science, and machine learning services. Your role will combine AI consulting leadership, business growth, and strategic innovation. You will drive how Devtech helps clients adopt, scale, and innovate with AI - from early discovery workshops and problem framing, to designing and delivering transformative, AI-driven solutions that generate measurable business outcomes. You will lead a multidisciplinary organization of AI Engineers, Data Scientists, and Machine Learning Specialists, while ensuring AI capabilities are seamlessly integrated across all service lines and client engagements. You will be expected to model collaboration, transparency, and accountability, ensuring that our collective actions drive growth, client success, and a thriving company culture. Externally, you will serve as a strategic AI partner and thought leader, facilitating discovery workshops, building trusted relationships with client executives, guiding their AI strategy, and representing Devtech in the broader AI community through speaking engagements, panels, and partnerships. Shape and execute Devtech's AI strategy, ensuring alignment with business objectives, client needs, and market trends. Lead and performance manage a high performing organization of AI and Data professionals, ensuring alignment, collaboration, and operational excellence across teams. Coach and mentor senior AI and data leaders to proactively identify challenges, foster innovation, and maintain high performance standards. Lead organizational design and technical leadership development of AI and Data vertical, ensuring sustainable team structures, clear career progression pathways, succession planning, and the growth of next generation engineering leaders. Drive pre sales consulting and opportunity development by facilitating discoveries, workshops, and solution framing sessions with clients - identifying how AI can create competitive advantage. Collaborate cross functionally with Sales, Delivery, Product, Design, and Architecture leaders to shape go to market strategies, support pre sales and solution framing for strategic opportunities, and drive long term client growth and partnership planning. Partner with the Delivery and Account Management teams to ensure smooth execution and delivery excellence in alignment with clients' business goals for AI driven projects, including standards, resourcing, and governance. Establish and evolve AI frameworks, data governance standards, and model development principles that ensure accuracy, scalability, security, and ethical use of AI across all solutions and client engagements. Serve as executive AI advisor for key clients, building and maintaining trusted relationships with C level stakeholders (CTOs, CIOs, CDOs, and Chief Product Officers) and co creating their AI roadmaps and adoption strategies, driving long term partnerships, co innovation opportunities, and customer satisfaction. Collaborate cross functionality to create and launch new AI enabled service lines, accelerators, and IP based offerings, combining technology, design, and AI to enhance Devtech's differentiation and scalability. Establish and track AI performance metrics, including project delivery success, service adoption, client satisfaction, and contribution to revenue growth. Build and nurture a Community of Practice for AI and Data, enabling knowledge sharing, experimentation, and continuous learning across engineering and delivery teams. Ensure all AI operations contribute to Devtech's financial health, including margin optimization, accurate forecasting, and efficient resource utilization. Oversee AI vertical budgets, resourcing strategies, and technology investments to ensure financial performance and scalability. Participate in and co facilitate company wide and departmental leadership meetings, ensuring alignment on strategy, priorities, and cross functional initiatives. Contribute to thought leadership and brand visibility, representing Devtech at conferences, panels, and in media publications as a voice of AI innovation and responsible adoption. Represent Devtech externally as a technology thought leader, speaking at events, contributing to industry discussions, and showcasing Devtech's innovation and technical capabilities. Promote a culture of ethical AI use, experimentation, and accountability - positioning Devtech as a trusted AI enablement partner. What You'll Need 15+ years of experience in technology leadership roles, with at least 5 years in applied AI, data science, or machine learning space. Proven experience in designing, implementing, and scaling AI driven solutions within technology consulting or digital services organizations. Strong understanding of AI/ML frameworks, cloud AI platforms (Azure, AWS, GCP), data pipelines, and MLOps practices. Demonstrated ability to advise C level clients on AI strategy, organizational readiness, and transformation. Experience driving pre sales, solution design, and innovation workshops that connect AI capabilities with measurable business value. Deep understanding of ethical AI, data governance, and responsible innovation principles. Strong leadership and people development skills, with experience mentoring senior AI or data leaders and fostering cross disciplinary collaboration. Excellent communication, storytelling, and stakeholder management skills, with the ability to translate complex technical concepts into clear business impact. Bachelor's or Master's degree in Computer Science, Data Science, Artificial Intelligence, or a related field (Ph.D. preferred but not required). Experience in fintech, B2B SaaS, or data driven platforms is a plus. What we offer Private health insurance 25 days of vacation / PTO 7 days of sick leave at 100% pay Outstanding referral bonuses Paternity leave - 15 days for new dads Reduced working hours for the first month after returning from maternity Development program (training & conferences, internal knowledge sharing) Flexible work environment
13/06/2026
Full time
About Devtech Devtech provides digital innovation services that help Fortune 1000 and emerging companies transform, scale, and disrupt. We partner with our clients to envision and develop next-gen digital and cloud solutions that drive tangible business outcomes through people and technology. Our mission is to empower every innovative business in the world to do what they do best - even better. What You'll Do As VP of AI, you will lead Devtech's AI vertical and shape the company's vision, strategy, and execution in artificial intelligence, data science, and machine learning services. Your role will combine AI consulting leadership, business growth, and strategic innovation. You will drive how Devtech helps clients adopt, scale, and innovate with AI - from early discovery workshops and problem framing, to designing and delivering transformative, AI-driven solutions that generate measurable business outcomes. You will lead a multidisciplinary organization of AI Engineers, Data Scientists, and Machine Learning Specialists, while ensuring AI capabilities are seamlessly integrated across all service lines and client engagements. You will be expected to model collaboration, transparency, and accountability, ensuring that our collective actions drive growth, client success, and a thriving company culture. Externally, you will serve as a strategic AI partner and thought leader, facilitating discovery workshops, building trusted relationships with client executives, guiding their AI strategy, and representing Devtech in the broader AI community through speaking engagements, panels, and partnerships. Shape and execute Devtech's AI strategy, ensuring alignment with business objectives, client needs, and market trends. Lead and performance manage a high performing organization of AI and Data professionals, ensuring alignment, collaboration, and operational excellence across teams. Coach and mentor senior AI and data leaders to proactively identify challenges, foster innovation, and maintain high performance standards. Lead organizational design and technical leadership development of AI and Data vertical, ensuring sustainable team structures, clear career progression pathways, succession planning, and the growth of next generation engineering leaders. Drive pre sales consulting and opportunity development by facilitating discoveries, workshops, and solution framing sessions with clients - identifying how AI can create competitive advantage. Collaborate cross functionally with Sales, Delivery, Product, Design, and Architecture leaders to shape go to market strategies, support pre sales and solution framing for strategic opportunities, and drive long term client growth and partnership planning. Partner with the Delivery and Account Management teams to ensure smooth execution and delivery excellence in alignment with clients' business goals for AI driven projects, including standards, resourcing, and governance. Establish and evolve AI frameworks, data governance standards, and model development principles that ensure accuracy, scalability, security, and ethical use of AI across all solutions and client engagements. Serve as executive AI advisor for key clients, building and maintaining trusted relationships with C level stakeholders (CTOs, CIOs, CDOs, and Chief Product Officers) and co creating their AI roadmaps and adoption strategies, driving long term partnerships, co innovation opportunities, and customer satisfaction. Collaborate cross functionality to create and launch new AI enabled service lines, accelerators, and IP based offerings, combining technology, design, and AI to enhance Devtech's differentiation and scalability. Establish and track AI performance metrics, including project delivery success, service adoption, client satisfaction, and contribution to revenue growth. Build and nurture a Community of Practice for AI and Data, enabling knowledge sharing, experimentation, and continuous learning across engineering and delivery teams. Ensure all AI operations contribute to Devtech's financial health, including margin optimization, accurate forecasting, and efficient resource utilization. Oversee AI vertical budgets, resourcing strategies, and technology investments to ensure financial performance and scalability. Participate in and co facilitate company wide and departmental leadership meetings, ensuring alignment on strategy, priorities, and cross functional initiatives. Contribute to thought leadership and brand visibility, representing Devtech at conferences, panels, and in media publications as a voice of AI innovation and responsible adoption. Represent Devtech externally as a technology thought leader, speaking at events, contributing to industry discussions, and showcasing Devtech's innovation and technical capabilities. Promote a culture of ethical AI use, experimentation, and accountability - positioning Devtech as a trusted AI enablement partner. What You'll Need 15+ years of experience in technology leadership roles, with at least 5 years in applied AI, data science, or machine learning space. Proven experience in designing, implementing, and scaling AI driven solutions within technology consulting or digital services organizations. Strong understanding of AI/ML frameworks, cloud AI platforms (Azure, AWS, GCP), data pipelines, and MLOps practices. Demonstrated ability to advise C level clients on AI strategy, organizational readiness, and transformation. Experience driving pre sales, solution design, and innovation workshops that connect AI capabilities with measurable business value. Deep understanding of ethical AI, data governance, and responsible innovation principles. Strong leadership and people development skills, with experience mentoring senior AI or data leaders and fostering cross disciplinary collaboration. Excellent communication, storytelling, and stakeholder management skills, with the ability to translate complex technical concepts into clear business impact. Bachelor's or Master's degree in Computer Science, Data Science, Artificial Intelligence, or a related field (Ph.D. preferred but not required). Experience in fintech, B2B SaaS, or data driven platforms is a plus. What we offer Private health insurance 25 days of vacation / PTO 7 days of sick leave at 100% pay Outstanding referral bonuses Paternity leave - 15 days for new dads Reduced working hours for the first month after returning from maternity Development program (training & conferences, internal knowledge sharing) Flexible work environment
Reporting to the Chief Information Security Officer. We are seeking a highly skilled Compliance Officer to lead our compliance monitoring, reporting, and certification efforts across multiple regulatory frameworks and industry standards. This role will ensure our organization maintains alignment with evolving regulations (e.g., NIS2, EU Data Act, EU AI Act ) and standards (ISO27001, ISO42000, ISO22301, SOC1, SOC2). The Compliance Officer will leverage ServiceNow GRC to map policy statements, define control objectives, track compliance status, and manage non-conformities. This position is both strategic (monitoring regulations, maintaining certifications) and operational (hands on ServiceNow GRC work, facing auditors). Responsibilities Analyze and interpret requirements from NIS2, EU Data Act, EU AI Act, and other applicable regulations. Maintain awareness of updates to ISO standards (ISO27001, ISO42000, ISO22301) and ensure organizational compliance. Map policy statements and controls in ServiceNow GRC to the regulatory and standards authority documents. Create and refine controls and control objectives where gaps exist. Continuously improve internal policies and procedures to align with best practices. Maintain certifications such as ISO27001 and prepare reports for SOC1 and SOC2. Act as the primary point of contact for external auditors, demonstrating compliance posture and evidence. Manage remediation of non-compliance and non-conformities. Generate compliance dashboards and reports in ServiceNow to provide real-time visibility into compliance status. Present compliance metrics and risk assessments to senior management. Work closely with IT, Security, Legal, Product Development, Project Management and Risk teams to ensure integrated compliance efforts. Provide guidance and training to staff on compliance requirements and best practices. Ensure compliance with CHAMP Security Requirements (including IT Security Policies such as ISMS Policy and Acceptable Use Policy, mandatory courses, confidentiality, data protection, use of company assets, and incident reporting). Skills & Abilities Proven experience in compliance, cybersecurity governance, or risk management. Strong knowledge of regulatory frameworks: NIS2, EU Data Act, EU AI Act. Strong knowledge of industry standards: ISO27001, ISO42000, ISO22301. Strong knowledge of audit frameworks: SOC1, SOC2. Hands on experience with ServiceNow GRC (policy mapping, control objectives, compliance reporting). Excellent communication skills with the ability to face auditors and senior stakeholders confidently. Analytical mindset with strong problem-solving skills. Education & Experience Bachelor's or Master's degree in Information Security, Law, Risk Management, or related field. 7-10 years of experience expected. Professional certifications such as CISA, CISM, ISO27001 Lead Auditor/Implementer, or CRISC. Experience in multinational compliance environments. Familiarity with cloud compliance frameworks (e.g., CSA STAR, ISO/IEC 27017 & 27018, SOC2 for SaaS provider). The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate. CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
13/06/2026
Full time
Reporting to the Chief Information Security Officer. We are seeking a highly skilled Compliance Officer to lead our compliance monitoring, reporting, and certification efforts across multiple regulatory frameworks and industry standards. This role will ensure our organization maintains alignment with evolving regulations (e.g., NIS2, EU Data Act, EU AI Act ) and standards (ISO27001, ISO42000, ISO22301, SOC1, SOC2). The Compliance Officer will leverage ServiceNow GRC to map policy statements, define control objectives, track compliance status, and manage non-conformities. This position is both strategic (monitoring regulations, maintaining certifications) and operational (hands on ServiceNow GRC work, facing auditors). Responsibilities Analyze and interpret requirements from NIS2, EU Data Act, EU AI Act, and other applicable regulations. Maintain awareness of updates to ISO standards (ISO27001, ISO42000, ISO22301) and ensure organizational compliance. Map policy statements and controls in ServiceNow GRC to the regulatory and standards authority documents. Create and refine controls and control objectives where gaps exist. Continuously improve internal policies and procedures to align with best practices. Maintain certifications such as ISO27001 and prepare reports for SOC1 and SOC2. Act as the primary point of contact for external auditors, demonstrating compliance posture and evidence. Manage remediation of non-compliance and non-conformities. Generate compliance dashboards and reports in ServiceNow to provide real-time visibility into compliance status. Present compliance metrics and risk assessments to senior management. Work closely with IT, Security, Legal, Product Development, Project Management and Risk teams to ensure integrated compliance efforts. Provide guidance and training to staff on compliance requirements and best practices. Ensure compliance with CHAMP Security Requirements (including IT Security Policies such as ISMS Policy and Acceptable Use Policy, mandatory courses, confidentiality, data protection, use of company assets, and incident reporting). Skills & Abilities Proven experience in compliance, cybersecurity governance, or risk management. Strong knowledge of regulatory frameworks: NIS2, EU Data Act, EU AI Act. Strong knowledge of industry standards: ISO27001, ISO42000, ISO22301. Strong knowledge of audit frameworks: SOC1, SOC2. Hands on experience with ServiceNow GRC (policy mapping, control objectives, compliance reporting). Excellent communication skills with the ability to face auditors and senior stakeholders confidently. Analytical mindset with strong problem-solving skills. Education & Experience Bachelor's or Master's degree in Information Security, Law, Risk Management, or related field. 7-10 years of experience expected. Professional certifications such as CISA, CISM, ISO27001 Lead Auditor/Implementer, or CRISC. Experience in multinational compliance environments. Familiarity with cloud compliance frameworks (e.g., CSA STAR, ISO/IEC 27017 & 27018, SOC2 for SaaS provider). The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate. CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
The AI Engineer designs, builds and operates scalable, secure AI solutions for JCDecaux UK, with a focus on Copilot implementations and agentic AI that augment users and automate complex workflows. The role converts business and data requirements into production-grade AI assistants, copilots and intelligent agents embedded into products, processes and decision making. Working closely with technology and business teams, the AI Engineer oversees solutions from experimentation through to deployment, optimisation and support, ensuring they integrate with JCDecaux UK's digital, data and technology landscape.The role supports JCDecaux UK's vision and mission by using advanced AI to pioneer real-world communications and enhance client and consumer understanding.Reports to: Chief Innovation and Technology OfficerWhat you'll be doing Design and implement AI copilots and agentic AI solutions that assist users, automate multi-step tasks and orchestrate calls to internal tools and systems.Translate business use cases into Copilot scenarios, prompt flows, connectors and agent behaviours, defining secure, scalable solution architectures.Build and maintain AI components (e.g. RAG, classification, recommendation, summarisation) using Python and modern ML/LLM frameworks.Implement end-to-end MLOps pipelines for development, testing, deployment and monitoring of Copilot and AI solutions, and deploy them into production environments (e.g. Microsoft 365 Copilot, Azure, internal apps).Integrate AI agents with enterprise systems (e.g. CRM, ERP, scheduling, inventory, data platforms) via APIs and microservices.Collaborate with data engineers to design data pipelines, retrieval layers (vector stores, search indices) and large-scale processing using big data frameworks.Implement monitoring, logging and analytics to track usage, performance, quality and user satisfaction, and lead optimisation to address issues such as drift, hallucinations and latency.Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery.Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments.Share knowledge and mentor colleagues to build AI literacy and capability across IT and the wider business.A little bit about you Degree in Computer Science, Data Science, Software Engineering, Mathematics, Engineering or a closely related field.Previous experience in AI, data science, ML engineering or advanced analytics.hands-on experience designing, building and deploying Copilot and/or agentic AI solutions (e.g. Microsoft 365 Copilot extensions, Azure OpenAI-based copilots, custom AI assistants/agents).Strong proficiency in Python for AI/ML development, including use of common ML and data libraries (e.g. TensorFlow/PyTorch, scikit-learn, pandas, NumPy).Proven experience integrating AI services with enterprise systems via APIs and event-driven architectures.Practical experience with LLMs, prompt engineering, RAG and tools/plugins for agents and copilots.Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents).Experience working in agile, cross-functional delivery teams.Desired but not essential .Postgraduate study or certifications in AI, machine learning or data science.Cloud certifications (e.g. Azure, GCP, AWS) and relevant AI/ML credentials.Experience with big data and distributed computing (e.g. Spark, Databricks, Hadoop or cloud-native alternatives).Experience with containerisation and DevOps/MLOps tools (e.g. Docker, Kubernetes, Git, CI/CD, MLflow, Airflow).Strong experience with data engineering concepts (ETL/ELT, data integration, warehousing, vector databases/search)A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience.We are One Team, more than just ourselves.We are customer first, we understand, and help solve our customers' problems.We Test & Learn, we are empowered to learn and grow, unafraid of change.We choose to care, we are committed to doing the right thing, the right way.It's really important to us that we give as much to our colleagues as they give to us.Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.About our recruitment process .1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.2. You send in your application to let us know you're interested.3. We see your application, get excited, and give you a call.4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.5. You'll begin your journey with us, we're excited to support and develop you throughout your career.
13/06/2026
Full time
The AI Engineer designs, builds and operates scalable, secure AI solutions for JCDecaux UK, with a focus on Copilot implementations and agentic AI that augment users and automate complex workflows. The role converts business and data requirements into production-grade AI assistants, copilots and intelligent agents embedded into products, processes and decision making. Working closely with technology and business teams, the AI Engineer oversees solutions from experimentation through to deployment, optimisation and support, ensuring they integrate with JCDecaux UK's digital, data and technology landscape.The role supports JCDecaux UK's vision and mission by using advanced AI to pioneer real-world communications and enhance client and consumer understanding.Reports to: Chief Innovation and Technology OfficerWhat you'll be doing Design and implement AI copilots and agentic AI solutions that assist users, automate multi-step tasks and orchestrate calls to internal tools and systems.Translate business use cases into Copilot scenarios, prompt flows, connectors and agent behaviours, defining secure, scalable solution architectures.Build and maintain AI components (e.g. RAG, classification, recommendation, summarisation) using Python and modern ML/LLM frameworks.Implement end-to-end MLOps pipelines for development, testing, deployment and monitoring of Copilot and AI solutions, and deploy them into production environments (e.g. Microsoft 365 Copilot, Azure, internal apps).Integrate AI agents with enterprise systems (e.g. CRM, ERP, scheduling, inventory, data platforms) via APIs and microservices.Collaborate with data engineers to design data pipelines, retrieval layers (vector stores, search indices) and large-scale processing using big data frameworks.Implement monitoring, logging and analytics to track usage, performance, quality and user satisfaction, and lead optimisation to address issues such as drift, hallucinations and latency.Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery.Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments.Share knowledge and mentor colleagues to build AI literacy and capability across IT and the wider business.A little bit about you Degree in Computer Science, Data Science, Software Engineering, Mathematics, Engineering or a closely related field.Previous experience in AI, data science, ML engineering or advanced analytics.hands-on experience designing, building and deploying Copilot and/or agentic AI solutions (e.g. Microsoft 365 Copilot extensions, Azure OpenAI-based copilots, custom AI assistants/agents).Strong proficiency in Python for AI/ML development, including use of common ML and data libraries (e.g. TensorFlow/PyTorch, scikit-learn, pandas, NumPy).Proven experience integrating AI services with enterprise systems via APIs and event-driven architectures.Practical experience with LLMs, prompt engineering, RAG and tools/plugins for agents and copilots.Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents).Experience working in agile, cross-functional delivery teams.Desired but not essential .Postgraduate study or certifications in AI, machine learning or data science.Cloud certifications (e.g. Azure, GCP, AWS) and relevant AI/ML credentials.Experience with big data and distributed computing (e.g. Spark, Databricks, Hadoop or cloud-native alternatives).Experience with containerisation and DevOps/MLOps tools (e.g. Docker, Kubernetes, Git, CI/CD, MLflow, Airflow).Strong experience with data engineering concepts (ETL/ELT, data integration, warehousing, vector databases/search)A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience.We are One Team, more than just ourselves.We are customer first, we understand, and help solve our customers' problems.We Test & Learn, we are empowered to learn and grow, unafraid of change.We choose to care, we are committed to doing the right thing, the right way.It's really important to us that we give as much to our colleagues as they give to us.Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.About our recruitment process .1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.2. You send in your application to let us know you're interested.3. We see your application, get excited, and give you a call.4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.5. You'll begin your journey with us, we're excited to support and develop you throughout your career.
About the roleThe Senior Audit Manager plays a critical role in delivering the annual Internal Audit Plan and assurance agenda, providing independent insight and assurance to the Group Board Audit Committee and Executive Committee. With extensive expertise in information technology and information security, they shape and enhance the audit approach and methodology, ensuring robust assessment of the Group's technology landscape. The role also contributes directly to assurance over complex and high-priority technology change initiatives, helping to safeguard the organisation's most critical operations.Accountable for leading audit activity directly related to the Group's technology and information security functions, the role requires expert insight, constructive challenge, and clear reporting on risk management and control effectiveness. Working closely with senior stakeholders, including the Chief Information and Digital Officer and her leadership team, the Senior Manager influences decision-making by recommending actions to strengthen the overall control environment. By building strong relationships across the Group, they will promote a culture of effective risk management, continuous improvement, and informed decision-making, ensuring risks are appropriately identified, managed, and mitigated.As a key member of the Internal Audit senior leadership team, the role combines strategic leadership with hands-on delivery. Supporting the development of Internal Audit team activities, they will ensure high-quality outputs, foster collaboration, and support the continuous evolution of the function. Through strong communication, stakeholder engagement, and a proactive, solutions-focused mindset, they will drive improvements in the audit experience while maintaining a clear focus on organisational priorities. Their ability to think broadly, challenge constructively, and act with autonomy ensures the Internal Audit function remains effective, forward-looking, and aligned to the Group's strategic objectives.We operate on a team led hybrid approach with at least 1 day a week in the Coventry & / or Manchester officeOur benefits include:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with matched contributionsLife assurance (6 times annual salary)Company car allowance Private Medical InsuranceFind out more about the fantastic benefits of joining Coventry Building Society here.We reserve the right to close this advert early if we receive a high volume of suitable applicationsAbout youYou'll have strong risk and control awareness combined with extensive experience of information technology and information security control assurance, alongside the ability to understand and assess complex technology projects. You'll have excellent analytical thinking, audit planning, and problem-solving skills, with the confidence to assess, challenge, and report on risk management activities and control effectiveness. Strong stakeholder management, communication, and influencing skills are essential, as is the ability to present clear, well-reasoned findings and recommendations.For this role you'll need to have:A Chartered Internal Audit (CIIA), IT Audit (CISA) or other qualification associated with information technology and information security control (CRISC/ISO 27001 or similar).Deep knowledge of IT and information security risks, with experience in internal audit, controls assurance, or consulting.Significant internal / external audit management experience including an ability to develop both straightforward and innovative assurance approaches that reflect the priorities of the Group and that deliver value and insight in conjunction with independent assurance.Exceptional stakeholder management experience and skills, being proficient at engaging with senior level leaders and their senior leadership teams.Excellent awareness of internal audit standards, requirements and industry good practice, combined with strong skills which optimise assurance coverageGood experience in managing, developing and supervising colleagues at different stages of their career.Broad experience of preparing high quality audit reports and/or papers for senior management and risk/governance committees.Experience in these areas would be helpful:Experience in a similar role within a financial services organisationAbout usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.Proud to be a Disability Confident Committed EmployerWe're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.FeedbackWe are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.LocationCoventry-Binley Business Park
13/06/2026
Full time
About the roleThe Senior Audit Manager plays a critical role in delivering the annual Internal Audit Plan and assurance agenda, providing independent insight and assurance to the Group Board Audit Committee and Executive Committee. With extensive expertise in information technology and information security, they shape and enhance the audit approach and methodology, ensuring robust assessment of the Group's technology landscape. The role also contributes directly to assurance over complex and high-priority technology change initiatives, helping to safeguard the organisation's most critical operations.Accountable for leading audit activity directly related to the Group's technology and information security functions, the role requires expert insight, constructive challenge, and clear reporting on risk management and control effectiveness. Working closely with senior stakeholders, including the Chief Information and Digital Officer and her leadership team, the Senior Manager influences decision-making by recommending actions to strengthen the overall control environment. By building strong relationships across the Group, they will promote a culture of effective risk management, continuous improvement, and informed decision-making, ensuring risks are appropriately identified, managed, and mitigated.As a key member of the Internal Audit senior leadership team, the role combines strategic leadership with hands-on delivery. Supporting the development of Internal Audit team activities, they will ensure high-quality outputs, foster collaboration, and support the continuous evolution of the function. Through strong communication, stakeholder engagement, and a proactive, solutions-focused mindset, they will drive improvements in the audit experience while maintaining a clear focus on organisational priorities. Their ability to think broadly, challenge constructively, and act with autonomy ensures the Internal Audit function remains effective, forward-looking, and aligned to the Group's strategic objectives.We operate on a team led hybrid approach with at least 1 day a week in the Coventry & / or Manchester officeOur benefits include:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with matched contributionsLife assurance (6 times annual salary)Company car allowance Private Medical InsuranceFind out more about the fantastic benefits of joining Coventry Building Society here.We reserve the right to close this advert early if we receive a high volume of suitable applicationsAbout youYou'll have strong risk and control awareness combined with extensive experience of information technology and information security control assurance, alongside the ability to understand and assess complex technology projects. You'll have excellent analytical thinking, audit planning, and problem-solving skills, with the confidence to assess, challenge, and report on risk management activities and control effectiveness. Strong stakeholder management, communication, and influencing skills are essential, as is the ability to present clear, well-reasoned findings and recommendations.For this role you'll need to have:A Chartered Internal Audit (CIIA), IT Audit (CISA) or other qualification associated with information technology and information security control (CRISC/ISO 27001 or similar).Deep knowledge of IT and information security risks, with experience in internal audit, controls assurance, or consulting.Significant internal / external audit management experience including an ability to develop both straightforward and innovative assurance approaches that reflect the priorities of the Group and that deliver value and insight in conjunction with independent assurance.Exceptional stakeholder management experience and skills, being proficient at engaging with senior level leaders and their senior leadership teams.Excellent awareness of internal audit standards, requirements and industry good practice, combined with strong skills which optimise assurance coverageGood experience in managing, developing and supervising colleagues at different stages of their career.Broad experience of preparing high quality audit reports and/or papers for senior management and risk/governance committees.Experience in these areas would be helpful:Experience in a similar role within a financial services organisationAbout usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.Proud to be a Disability Confident Committed EmployerWe're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.FeedbackWe are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.LocationCoventry-Binley Business Park
Pockit and Monese are the all-in-one money apps that make it easy for people to access and manage the financial tools that put them in control of their money. We provide vital financial services, from accounts and cards through to income advance. In October 2024, Pockit acquired Monese, creating the leading fintech for low-income individuals and those who are poorly served by traditional banks. The combined business serves over three million customers across the UK and Europe. About us We're a lively, diverse and international team, based across offices in London, Newcastle, Tallinn and remote teams in central Europe. You'll be joining a team that fosters curiosity, ambition, accountability, and resilience and we know you'll be made to feel at home straight away. What you'll be doing Reporting to Group Chief Compliance & Risk Officer and MLRO, this is a permanent part time Data Protection Officer role responsible for ensuring that our data protection framework is robust, practical, and embedded across the business, while supporting fast paced product development and regulatory change in a regulated fintech environment. You will act as the key privacy leader for the organisation, providing independent oversight and guidance on GDPR and wider data protection obligations across the UK and EU. You will be expected to balance strategic governance with hands on delivery, working closely with product, engineering, legal, compliance, security and operations teams. Please note: During the initial phase of the contract, a greater time commitment may be required to support gap analysis and remediation activities, up to 4 days per week. Following this initial 6 8 week period, the position is expected to require approximately 2 days per week. Key responsibilities Acting as the appointed Data Protection Officer and main point of contact for regulators such as the ICO and EU supervisory authorities Ensuring compliance with UK GDPR and EU GDPR across all products, systems and operational processes Overseeing and maintaining core privacy governance artefacts including Records of Processing Activities (RoPA) and Data Protection Impact Assessments (DPIAs) Advising on privacy risks in product development, new features, vendor onboarding and cross border data transfers Leading incident and breach response from a data protection perspective, including assessment, escalation and regulatory reporting where required Embedding privacy by design principles across engineering, product and operational teams through guidance, review and training Monitoring regulatory developments and translating requirements into practical internal policies and controls Reporting on privacy risk and compliance status to senior leadership and governance forums What we are looking for Proven experience as a Data Protection Officer or senior privacy professional in a regulated financial services, fintech, payments or e money environment Strong working knowledge of UK GDPR, EU GDPR and associated regulatory frameworks Experience working with supervisory authorities and handling regulatory engagement Deep understanding of data governance, DPIAs, RoPA, DSAR handling and privacy risk management Experience working in product led, agile environments with frequent releases and fast paced delivery Strong stakeholder management skills, with the ability to influence technical and non technical teams Practical understanding of cloud based systems, data architectures and modern data flows Ability to translate legal and regulatory requirements into clear, pragmatic operational guidance High attention to detail combined with strong judgement and commercial awareness Relevant legal, compliance, risk or data protection qualifications such as CIPP/E or equivalent preferred Why Join Us Join a mission driven company working at the intersection of technology and financial inclusion. Work with a diverse, entrepreneurial, and ambitious team. Play a key role in shaping how privacy and trust are embedded in a fast growing fintech serving millions of customers. Competitive compensation and benefits, including share options, Bupa private healthcare and flexible working. Work Location The primary place of work is Pockit's headquarters in Marylebone, London. The ideal candidate will be able to work from this office at least once a week, though we are open to remote applicants in the UK.
13/06/2026
Full time
Pockit and Monese are the all-in-one money apps that make it easy for people to access and manage the financial tools that put them in control of their money. We provide vital financial services, from accounts and cards through to income advance. In October 2024, Pockit acquired Monese, creating the leading fintech for low-income individuals and those who are poorly served by traditional banks. The combined business serves over three million customers across the UK and Europe. About us We're a lively, diverse and international team, based across offices in London, Newcastle, Tallinn and remote teams in central Europe. You'll be joining a team that fosters curiosity, ambition, accountability, and resilience and we know you'll be made to feel at home straight away. What you'll be doing Reporting to Group Chief Compliance & Risk Officer and MLRO, this is a permanent part time Data Protection Officer role responsible for ensuring that our data protection framework is robust, practical, and embedded across the business, while supporting fast paced product development and regulatory change in a regulated fintech environment. You will act as the key privacy leader for the organisation, providing independent oversight and guidance on GDPR and wider data protection obligations across the UK and EU. You will be expected to balance strategic governance with hands on delivery, working closely with product, engineering, legal, compliance, security and operations teams. Please note: During the initial phase of the contract, a greater time commitment may be required to support gap analysis and remediation activities, up to 4 days per week. Following this initial 6 8 week period, the position is expected to require approximately 2 days per week. Key responsibilities Acting as the appointed Data Protection Officer and main point of contact for regulators such as the ICO and EU supervisory authorities Ensuring compliance with UK GDPR and EU GDPR across all products, systems and operational processes Overseeing and maintaining core privacy governance artefacts including Records of Processing Activities (RoPA) and Data Protection Impact Assessments (DPIAs) Advising on privacy risks in product development, new features, vendor onboarding and cross border data transfers Leading incident and breach response from a data protection perspective, including assessment, escalation and regulatory reporting where required Embedding privacy by design principles across engineering, product and operational teams through guidance, review and training Monitoring regulatory developments and translating requirements into practical internal policies and controls Reporting on privacy risk and compliance status to senior leadership and governance forums What we are looking for Proven experience as a Data Protection Officer or senior privacy professional in a regulated financial services, fintech, payments or e money environment Strong working knowledge of UK GDPR, EU GDPR and associated regulatory frameworks Experience working with supervisory authorities and handling regulatory engagement Deep understanding of data governance, DPIAs, RoPA, DSAR handling and privacy risk management Experience working in product led, agile environments with frequent releases and fast paced delivery Strong stakeholder management skills, with the ability to influence technical and non technical teams Practical understanding of cloud based systems, data architectures and modern data flows Ability to translate legal and regulatory requirements into clear, pragmatic operational guidance High attention to detail combined with strong judgement and commercial awareness Relevant legal, compliance, risk or data protection qualifications such as CIPP/E or equivalent preferred Why Join Us Join a mission driven company working at the intersection of technology and financial inclusion. Work with a diverse, entrepreneurial, and ambitious team. Play a key role in shaping how privacy and trust are embedded in a fast growing fintech serving millions of customers. Competitive compensation and benefits, including share options, Bupa private healthcare and flexible working. Work Location The primary place of work is Pockit's headquarters in Marylebone, London. The ideal candidate will be able to work from this office at least once a week, though we are open to remote applicants in the UK.
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
13/06/2026
Full time
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
As an Architect III at JPMorganChase within the Commercial and Investment Bank (CIB) Chief Data Office, you serve as a seasoned member of a team by incorporating leading best practices and collaborating with other data management professionals to develop high-quality control procedures and supplement solutions for various data management practices. Collaboration with stakeholders-including CIB CDO team members, sub-LOB Chief Data Officers, Data Owners, Application Owners, and the CIB Information Architecture team-is central to this role. Job responsibilities Review and challenge Firmwide Data Risk Management, Data Lineage and Data Quality Control procedures for clarity, completeness, and alignment with CIB business processes. Support CIB sub-LOBs in implementing Firmwide procedures by translating requirements into actionable guidance and local operating steps. Identify CIB-specific gaps and draft supplements to Firmwide procedures as needed. Maintain and govern procedure documentation, ensuring version control, periodic reviews, approvals, and audit readiness. Define and document roles and responsibilities for lineage and quality controls. Partner with stakeholders across CIB and Firmwide teams to resolve interpretation issues and drive consistent adoption. Map procedure steps to control activities, implementation artifacts, and evidence for monitoring and testing. Track implementation progress, elevate blockers, and propose remediation options. Contribute to continuous improvement by incorporating feedback, incidents, and regulatory/audit themes. Add to the team's culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities, and skills Applied experience in data governance, data management, or data controls within financial services. Working knowledge of data risk management, data lineage and data quality controls. Strong writing skills for clear, implementable procedures. Ability to collaborate across diverse stakeholders and drive outcomes. Preferred qualifications, capabilities, and skills Familiarity with governance operating models and audit-ready documentation. Experience drafting supplements to Firmwide policy or procedures. Understanding of CIB data risk themes and control expectations. Exposure to data governance tools and SDLC/change management processes. Knowledge of financial regulations (GDPR, BCBS, PRA). Certifications or familiarity with DAMA and/or TOGAF.
13/06/2026
Full time
As an Architect III at JPMorganChase within the Commercial and Investment Bank (CIB) Chief Data Office, you serve as a seasoned member of a team by incorporating leading best practices and collaborating with other data management professionals to develop high-quality control procedures and supplement solutions for various data management practices. Collaboration with stakeholders-including CIB CDO team members, sub-LOB Chief Data Officers, Data Owners, Application Owners, and the CIB Information Architecture team-is central to this role. Job responsibilities Review and challenge Firmwide Data Risk Management, Data Lineage and Data Quality Control procedures for clarity, completeness, and alignment with CIB business processes. Support CIB sub-LOBs in implementing Firmwide procedures by translating requirements into actionable guidance and local operating steps. Identify CIB-specific gaps and draft supplements to Firmwide procedures as needed. Maintain and govern procedure documentation, ensuring version control, periodic reviews, approvals, and audit readiness. Define and document roles and responsibilities for lineage and quality controls. Partner with stakeholders across CIB and Firmwide teams to resolve interpretation issues and drive consistent adoption. Map procedure steps to control activities, implementation artifacts, and evidence for monitoring and testing. Track implementation progress, elevate blockers, and propose remediation options. Contribute to continuous improvement by incorporating feedback, incidents, and regulatory/audit themes. Add to the team's culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities, and skills Applied experience in data governance, data management, or data controls within financial services. Working knowledge of data risk management, data lineage and data quality controls. Strong writing skills for clear, implementable procedures. Ability to collaborate across diverse stakeholders and drive outcomes. Preferred qualifications, capabilities, and skills Familiarity with governance operating models and audit-ready documentation. Experience drafting supplements to Firmwide policy or procedures. Understanding of CIB data risk themes and control expectations. Exposure to data governance tools and SDLC/change management processes. Knowledge of financial regulations (GDPR, BCBS, PRA). Certifications or familiarity with DAMA and/or TOGAF.
# Chief Information Officer (CIO) About the Opportunity We are currently seeking a Chief Information Officer (CIO) to lead a dynamic and highly acquisitive private equity-backed organization that is revolutionizing compliance and technical services within the built environment. With annual revenues exceeding £500m, 2,500+ employees, and a rapidly scaling operation featuring over 50 locations across the UK, this is a unique opportunity to make a transformative impact on a market-leading business. As part of the senior leadership team, you will play a pivotal role in driving the company's technology strategy and enabling scalable growth, while integrating acquisitions, advancing digital transformation, and modernizing systems to meet the demands of an evolving market. If you are an innovative leader passionate about leveraging technology to propel business success, we'd be excited to hear from you! Key Responsibilities Strategic Leadership and Innovation Develop and execute a forward-looking technology vision that supports the organization's growth objectives and private equity investment strategy. Champion innovation and identify opportunities for modernization, improved customer experiences, and operational optimization. Drive digital transformation initiatives, such as cloud migration, data integration, and automation. Technology & Systems Integration Lead the seamless technical integration of newly acquired businesses to drive operational efficiency and ensure seamless alignment with corporate systems. Drive consistent technology practices across the organization's diverse portfolio of services, including electrical testing, fire safety, water treatment, and façade solutions. Governance & Risk Management Establish and maintain robust policies to ensure information security, data privacy, and compliance with all applicable regulations. Anticipate and mitigate risks while overseeing cybersecurity strategies and protocols. Collaboration and Stakeholder Engagement Build strong relationships with private equity stakeholders by delivering regular updates on IT strategy, progress, and value creation. Collaborate with other senior leaders to ensure technology serves as a key enabler of strategic objectives. Leadership & Team Development Lead, inspire, and mentor the IT leadership team to drive high performance, creativity, and accountability across the department. Foster an inclusive and high-performing culture that encourages collaboration, diversity, and skills development. Required Skills and Experiences Core Qualifications Proven experience as a Chief Information Officer (CIO), Chief Technology Officer (CTO), or senior IT executive role for a minimum of 10 years. Successful track record in private equity-backed or high-growth environments, with experience in M&A integration. Expertise in modern IT systems, enterprise architecture, and emerging technologies such as data analytics, AI, and cloud platforms. Extensive understanding of compliance, cybersecurity frameworks, and risk management protocols. Demonstrated ability to implement scalable digital transformation initiatives aligned with corporate growth objectives. Leadership Attributes Strong stakeholder management skills, with proven success in working closely with private equity investors and the C-suite. Exceptional communication and presentation skills to translate complex technical concepts into clear business language. Data-driven decision-making approach. Collaborative and empathetic leadership style, with experience managing diverse and geographically distributed teams. Education Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Master's degree or MBA is strongly preferred. Our Culture and Commitments We believe that our strength lies in embracing diversity and empowering talented individuals to thrive. As part of our team, you'll contribute to a workplace culture that values integrity, innovation, respect, and collaboration. Equal Opportunity Employer Our company is deeply committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, experiences, and perspectives, and we ensure equal opportunities for growth and success for all team members. Take the Next Step! If you're ready to help us shape the future of compliance and technical services through technology leadership, we'd love to hear from you. Let's explore how your expertise can make a meaningful impact on our continued success.
13/06/2026
Full time
# Chief Information Officer (CIO) About the Opportunity We are currently seeking a Chief Information Officer (CIO) to lead a dynamic and highly acquisitive private equity-backed organization that is revolutionizing compliance and technical services within the built environment. With annual revenues exceeding £500m, 2,500+ employees, and a rapidly scaling operation featuring over 50 locations across the UK, this is a unique opportunity to make a transformative impact on a market-leading business. As part of the senior leadership team, you will play a pivotal role in driving the company's technology strategy and enabling scalable growth, while integrating acquisitions, advancing digital transformation, and modernizing systems to meet the demands of an evolving market. If you are an innovative leader passionate about leveraging technology to propel business success, we'd be excited to hear from you! Key Responsibilities Strategic Leadership and Innovation Develop and execute a forward-looking technology vision that supports the organization's growth objectives and private equity investment strategy. Champion innovation and identify opportunities for modernization, improved customer experiences, and operational optimization. Drive digital transformation initiatives, such as cloud migration, data integration, and automation. Technology & Systems Integration Lead the seamless technical integration of newly acquired businesses to drive operational efficiency and ensure seamless alignment with corporate systems. Drive consistent technology practices across the organization's diverse portfolio of services, including electrical testing, fire safety, water treatment, and façade solutions. Governance & Risk Management Establish and maintain robust policies to ensure information security, data privacy, and compliance with all applicable regulations. Anticipate and mitigate risks while overseeing cybersecurity strategies and protocols. Collaboration and Stakeholder Engagement Build strong relationships with private equity stakeholders by delivering regular updates on IT strategy, progress, and value creation. Collaborate with other senior leaders to ensure technology serves as a key enabler of strategic objectives. Leadership & Team Development Lead, inspire, and mentor the IT leadership team to drive high performance, creativity, and accountability across the department. Foster an inclusive and high-performing culture that encourages collaboration, diversity, and skills development. Required Skills and Experiences Core Qualifications Proven experience as a Chief Information Officer (CIO), Chief Technology Officer (CTO), or senior IT executive role for a minimum of 10 years. Successful track record in private equity-backed or high-growth environments, with experience in M&A integration. Expertise in modern IT systems, enterprise architecture, and emerging technologies such as data analytics, AI, and cloud platforms. Extensive understanding of compliance, cybersecurity frameworks, and risk management protocols. Demonstrated ability to implement scalable digital transformation initiatives aligned with corporate growth objectives. Leadership Attributes Strong stakeholder management skills, with proven success in working closely with private equity investors and the C-suite. Exceptional communication and presentation skills to translate complex technical concepts into clear business language. Data-driven decision-making approach. Collaborative and empathetic leadership style, with experience managing diverse and geographically distributed teams. Education Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Master's degree or MBA is strongly preferred. Our Culture and Commitments We believe that our strength lies in embracing diversity and empowering talented individuals to thrive. As part of our team, you'll contribute to a workplace culture that values integrity, innovation, respect, and collaboration. Equal Opportunity Employer Our company is deeply committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, experiences, and perspectives, and we ensure equal opportunities for growth and success for all team members. Take the Next Step! If you're ready to help us shape the future of compliance and technical services through technology leadership, we'd love to hear from you. Let's explore how your expertise can make a meaningful impact on our continued success.
We are working with a large local authority who is seeking an interim leader to provide strategic oversight of digital, technology and transformation functions, contributing to corporate leadership and driving organisational change. Key Responsibilities Lead corporate strategy, policy and organisational performance Oversee business intelligence and performance management Deliver business change, transformation and corporate programmes Lead digital, data, and technology (ICT) services Oversee communications as part of a joined-up strategic approach Contribute to Corporate and Senior Leadership Teams Candidate Criteria Proven experience operating at a senior strategic level in a complex organisation Strong track record of leading organisational transformation Excellent leadership across digital, technology and change Experience in project and performance management Local government experience is essential Contract Interim appointment for 6 monthsHybrid working with regular on-site presence required Inside IR 35
13/06/2026
Full time
We are working with a large local authority who is seeking an interim leader to provide strategic oversight of digital, technology and transformation functions, contributing to corporate leadership and driving organisational change. Key Responsibilities Lead corporate strategy, policy and organisational performance Oversee business intelligence and performance management Deliver business change, transformation and corporate programmes Lead digital, data, and technology (ICT) services Oversee communications as part of a joined-up strategic approach Contribute to Corporate and Senior Leadership Teams Candidate Criteria Proven experience operating at a senior strategic level in a complex organisation Strong track record of leading organisational transformation Excellent leadership across digital, technology and change Experience in project and performance management Local government experience is essential Contract Interim appointment for 6 monthsHybrid working with regular on-site presence required Inside IR 35
A private equity-backed organization in the UK is seeking a Chief Information Officer (CIO) to lead its technology strategy and spearhead digital transformation. The ideal candidate will have over 10 years of experience in senior IT roles, with expertise in modern IT systems and a successful track record in high-growth environments. This role offers the opportunity to make a transformative impact on a market-leading business, while promoting a culture of innovation and diversity.
13/06/2026
Full time
A private equity-backed organization in the UK is seeking a Chief Information Officer (CIO) to lead its technology strategy and spearhead digital transformation. The ideal candidate will have over 10 years of experience in senior IT roles, with expertise in modern IT systems and a successful track record in high-growth environments. This role offers the opportunity to make a transformative impact on a market-leading business, while promoting a culture of innovation and diversity.
Director of Technology Infrastructure and Cybersecurity London Status: Permanent Reports to: Chief Technical Officer (CTO) Direct reports: Technology Operations Managers (EMEA/APAC & Americas), Cyber Security Lead, AV Lead Job Purpose The Director of Technology Infrastructure and Cybersecurity leads the strategy, delivery, security, and continuous improvement of the IFRS Foundation's global technology environment, ensuring alignment with corporate objectives. Supporting 350 staff across six countries, the role ensures resilient, secure, and high performing services in a 24x7 operational model. Combining strategic oversight with operational accountability, the Director is responsible for infrastructure, end user computing, AV, cybersecurity, and third party suppliers. The role is central to managing risk, maintaining service continuity, and enabling organisational effectiveness across a distributed global footprint. Operating within a cloud first model, the infrastructure landscape is primarily delivered through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role works with colleagues from other regions and with the Enterprise Applications Manager and Project Manager - IT Initiatives. The role reports into the CTO for the organisation. Principal accountabilities The Director of Technology Infrastructure & Cybersecurity oversees infrastructure teams and is accountable for core technology services, including infrastructure, digital workplace, AV, and cybersecurity. This role provides strategic and operational leadership across these areas, manages supplier relationships, and works with business leaders and the CTO to shape the organisation's infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies for managing the cloud infrastructure, digital workplace and security operations, providing technical leadership to optimise the performance and cost base of the services. Operational Excellence (24x7 Global Environment) Ensure high availability and performance of all core systems supporting a 24x7 international operation. Establish and monitor SLAs, KPIs, and operational metrics to maintain service quality. Implement robust monitoring, alerting, and incident management processes. Ensure effective disaster recovery and business continuity capabilities across all locations. Oversee the planning, installation, maintenance and acceptance of new and updated infrastructure, digital workplace and security components and services. Define safety and security procedures to be followed, and delegate tasks at the appropriate level. Service levels: Ensure that the Cloud infrastructure, Digital Workplace and Security operations team meet Service or Operational Level Agreements. Report and present service level information to stakeholders. Review service level information and report to stakeholders, recommending appropriate action. Incident management: Review incidents and breaches of service level agreements. Report on findings and initiate improvement actions. Problem Management: Conduct investigations of significant operational outage and provide recommendations for problem mitigation. Initiate reviews of infrastructure performance to surface & resolve problems and build infrastructure resilience. Ensure effective delivery of technology services across six international offices, considering local regulations, time zones, and operational differences. Build and lead a globally distributed team and/or vendor ecosystem. Foster collaboration between regional stakeholders and technology teams. Identify, assess, and mitigate technology infrastructure risks across all regions. Maintain and continuously improve technology controls in line with organisational risk frameworks and regulatory requirements. Ensure infrastructure and operations meet audit, compliance, and governance standards. Lead infrastructure related input into enterprise risk management processes. Monitoring and reporting: Ensure that operational issues are identified, recorded, monitored and resolved. Provide appropriate status and other reports to specialists, users and managers. Policies, operational procedures and standards: Design and develop operational standards and procedures for cloud infrastructure, digital workplace and security operations management, aligning all operations procedures to service expectations and other quality standards. Cybersecurity Ensure infrastructure is secure by design and aligned with cybersecurity policies. Oversee implementation of security controls including endpoint protection, network security, identity management, and vulnerability management. Ensure proactive threat detection, response, and remediation capabilities. Promote security awareness initiatives across the organisation. Lead the Information Security Group (ISG) comprising of key stakeholders across the Foundation. Incident management: Review and report on incidents and breaches of cybersecurity. Initiate improvement actions. End User Computing & Desktop Services Own the strategy and delivery of end user computing, including desktops, laptops, mobile devices, and collaboration tools. Ensure a consistent, high quality user experience across all offices and remote workers. Drive automation, modern workplace solutions, and device lifecycle management. Automation tools: Investigate and manage the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversee AV infrastructure supporting global meetings, hybrid working, and events. Ensure reliable, high quality conferencing and collaboration capabilities across all locations. Partner with business stakeholders to continuously enhance user experience in meeting spaces. Develop and manage infrastructure budgets, ensuring cost control and value for money. Optimise resource allocation across internal teams and external partners. Support business cases for infrastructure investments and transformation initiatives. Supplier & Outsourcing Management Manage relationships with outsourced service providers and strategic technology partners. Define, negotiate and monitor contracts, SLAs, and performance outcomes. Ensure suppliers deliver value, innovation, and compliance with organisational standards. Mitigate vendor related risks and avoid over dependency on single providers. Skills and attributes Governance Development of KPIs and Service Level Agreements Project resource allocation Business Relationship Management Policy creation Change Management Asset Management Proven leadership experience in technology infrastructure within an international, multi site organisation. Strong expertise in cloud platforms, enterprise infrastructure, networking, and end user computing. Demonstrated experience managing outsourced services and third party vendors. Deep understanding of technology risk management, cybersecurity principles, and compliance frameworks. Experience supporting 24x7 operations with high availability requirements. Strong stakeholder management and communication skills across global teams. Personal Attributes Strong communication and interpersonal skills. Pragmatic and solutions focused with strong decision making capability. Resilient and calm under pressure in a global operational environment. Collaborative leader who builds trust across technical and non technical stakeholders. Continuous improvement mindset with a focus on service quality and innovation. Ability to balance strategic thinking with hands on operational oversight. Self starting. Qualifications & experience Bachelor's degree in computer science or a related field or equivalent industry experience. Significant experience in technology roles, with proven experience in a senior leadership position covering infrastructure and cybersecurity. Knowledge of Cloud environments specifically Azure. Experience in vendor management and contract negotiation. Excellent problem solving and critical thinking skills. Knowledge of security best practices and industry compliance standards. Knowledge of ITIL based environment. Use of ITSM platforms. Application Closing Date: 24th May 2026
13/06/2026
Full time
Director of Technology Infrastructure and Cybersecurity London Status: Permanent Reports to: Chief Technical Officer (CTO) Direct reports: Technology Operations Managers (EMEA/APAC & Americas), Cyber Security Lead, AV Lead Job Purpose The Director of Technology Infrastructure and Cybersecurity leads the strategy, delivery, security, and continuous improvement of the IFRS Foundation's global technology environment, ensuring alignment with corporate objectives. Supporting 350 staff across six countries, the role ensures resilient, secure, and high performing services in a 24x7 operational model. Combining strategic oversight with operational accountability, the Director is responsible for infrastructure, end user computing, AV, cybersecurity, and third party suppliers. The role is central to managing risk, maintaining service continuity, and enabling organisational effectiveness across a distributed global footprint. Operating within a cloud first model, the infrastructure landscape is primarily delivered through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role works with colleagues from other regions and with the Enterprise Applications Manager and Project Manager - IT Initiatives. The role reports into the CTO for the organisation. Principal accountabilities The Director of Technology Infrastructure & Cybersecurity oversees infrastructure teams and is accountable for core technology services, including infrastructure, digital workplace, AV, and cybersecurity. This role provides strategic and operational leadership across these areas, manages supplier relationships, and works with business leaders and the CTO to shape the organisation's infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies for managing the cloud infrastructure, digital workplace and security operations, providing technical leadership to optimise the performance and cost base of the services. Operational Excellence (24x7 Global Environment) Ensure high availability and performance of all core systems supporting a 24x7 international operation. Establish and monitor SLAs, KPIs, and operational metrics to maintain service quality. Implement robust monitoring, alerting, and incident management processes. Ensure effective disaster recovery and business continuity capabilities across all locations. Oversee the planning, installation, maintenance and acceptance of new and updated infrastructure, digital workplace and security components and services. Define safety and security procedures to be followed, and delegate tasks at the appropriate level. Service levels: Ensure that the Cloud infrastructure, Digital Workplace and Security operations team meet Service or Operational Level Agreements. Report and present service level information to stakeholders. Review service level information and report to stakeholders, recommending appropriate action. Incident management: Review incidents and breaches of service level agreements. Report on findings and initiate improvement actions. Problem Management: Conduct investigations of significant operational outage and provide recommendations for problem mitigation. Initiate reviews of infrastructure performance to surface & resolve problems and build infrastructure resilience. Ensure effective delivery of technology services across six international offices, considering local regulations, time zones, and operational differences. Build and lead a globally distributed team and/or vendor ecosystem. Foster collaboration between regional stakeholders and technology teams. Identify, assess, and mitigate technology infrastructure risks across all regions. Maintain and continuously improve technology controls in line with organisational risk frameworks and regulatory requirements. Ensure infrastructure and operations meet audit, compliance, and governance standards. Lead infrastructure related input into enterprise risk management processes. Monitoring and reporting: Ensure that operational issues are identified, recorded, monitored and resolved. Provide appropriate status and other reports to specialists, users and managers. Policies, operational procedures and standards: Design and develop operational standards and procedures for cloud infrastructure, digital workplace and security operations management, aligning all operations procedures to service expectations and other quality standards. Cybersecurity Ensure infrastructure is secure by design and aligned with cybersecurity policies. Oversee implementation of security controls including endpoint protection, network security, identity management, and vulnerability management. Ensure proactive threat detection, response, and remediation capabilities. Promote security awareness initiatives across the organisation. Lead the Information Security Group (ISG) comprising of key stakeholders across the Foundation. Incident management: Review and report on incidents and breaches of cybersecurity. Initiate improvement actions. End User Computing & Desktop Services Own the strategy and delivery of end user computing, including desktops, laptops, mobile devices, and collaboration tools. Ensure a consistent, high quality user experience across all offices and remote workers. Drive automation, modern workplace solutions, and device lifecycle management. Automation tools: Investigate and manage the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversee AV infrastructure supporting global meetings, hybrid working, and events. Ensure reliable, high quality conferencing and collaboration capabilities across all locations. Partner with business stakeholders to continuously enhance user experience in meeting spaces. Develop and manage infrastructure budgets, ensuring cost control and value for money. Optimise resource allocation across internal teams and external partners. Support business cases for infrastructure investments and transformation initiatives. Supplier & Outsourcing Management Manage relationships with outsourced service providers and strategic technology partners. Define, negotiate and monitor contracts, SLAs, and performance outcomes. Ensure suppliers deliver value, innovation, and compliance with organisational standards. Mitigate vendor related risks and avoid over dependency on single providers. Skills and attributes Governance Development of KPIs and Service Level Agreements Project resource allocation Business Relationship Management Policy creation Change Management Asset Management Proven leadership experience in technology infrastructure within an international, multi site organisation. Strong expertise in cloud platforms, enterprise infrastructure, networking, and end user computing. Demonstrated experience managing outsourced services and third party vendors. Deep understanding of technology risk management, cybersecurity principles, and compliance frameworks. Experience supporting 24x7 operations with high availability requirements. Strong stakeholder management and communication skills across global teams. Personal Attributes Strong communication and interpersonal skills. Pragmatic and solutions focused with strong decision making capability. Resilient and calm under pressure in a global operational environment. Collaborative leader who builds trust across technical and non technical stakeholders. Continuous improvement mindset with a focus on service quality and innovation. Ability to balance strategic thinking with hands on operational oversight. Self starting. Qualifications & experience Bachelor's degree in computer science or a related field or equivalent industry experience. Significant experience in technology roles, with proven experience in a senior leadership position covering infrastructure and cybersecurity. Knowledge of Cloud environments specifically Azure. Experience in vendor management and contract negotiation. Excellent problem solving and critical thinking skills. Knowledge of security best practices and industry compliance standards. Knowledge of ITIL based environment. Use of ITSM platforms. Application Closing Date: 24th May 2026
InfoVista S.A. is seeking a Chief Information Officer (CIO) to lead the global technology strategy and operations, ensuring alignment with business objectives. The CIO will oversee the technology roadmap, manage senior leaders across IT and InfoSec, and drive operational excellence. The ideal candidate has 8-15 years in corporate technology, strong leadership skills, and the ability to translate complex topics into business outcomes. This role is critical for fostering collaboration and driving strategic initiatives.
13/06/2026
Full time
InfoVista S.A. is seeking a Chief Information Officer (CIO) to lead the global technology strategy and operations, ensuring alignment with business objectives. The CIO will oversee the technology roadmap, manage senior leaders across IT and InfoSec, and drive operational excellence. The ideal candidate has 8-15 years in corporate technology, strong leadership skills, and the ability to translate complex topics into business outcomes. This role is critical for fostering collaboration and driving strategic initiatives.
InfoVista S.A. is seeking a Chief Information Officer (CIO) to lead the global technology strategy and operations, ensuring alignment with business objectives. The CIO will oversee the technology roadmap, manage senior leaders across IT and InfoSec, and drive operational excellence. The ideal candidate has 8-15 years in corporate technology, strong leadership skills, and the ability to translate complex topics into business outcomes. This role is critical for fostering collaboration and driving strategic initiatives.
13/06/2026
Full time
InfoVista S.A. is seeking a Chief Information Officer (CIO) to lead the global technology strategy and operations, ensuring alignment with business objectives. The CIO will oversee the technology roadmap, manage senior leaders across IT and InfoSec, and drive operational excellence. The ideal candidate has 8-15 years in corporate technology, strong leadership skills, and the ability to translate complex topics into business outcomes. This role is critical for fostering collaboration and driving strategic initiatives.
Description Principal AI + Data Architect, Agentforce and AI Ecosystem We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation-a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting edge solutions that deliver real business value. Role Description As an AI and Data Technical Architect, you will act as a senior, hands on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers, CxOs and Enterprise Architects through emerging AI solutions. You will work side by side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems-including hyperscalers, data lakes, and governance frameworks. You will: Lead pre sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks. Shape best practices around generative AI, agent interoperability, prompt engineering, Data 360, and cross platform integrations. Collaborate with AEs and SEs to build hands on prototypes and demos using Agentforce and integrated external agents. Develop thought leadership content-demo templates, whitepapers, enablement sessions-focused on agent lifecycle, integration strategy, technical effectiveness and latest innovation trends. Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization. If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you! Responsibilities Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate. Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs. Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement. Build Hands On Demos & Prototypes - Co-create quick prototypes ( Lead Pre Sales Workshops - Facilitate whiteboarding, deep dive sessions, and quick enablement for customers and internal teams. Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies. Support Early Adoption - Occasionally assist in proof of value engagements post sale by tuning agents and guiding customers toward self sufficient enablement. Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real time vs. batch patterns, data graph design, and activation strategies within D360. Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently. Requirements Technical Pre Sales/Consulting - 7+ years of hands on experience designing and delivering data, analytics, and AI architectures in enterprise environments. Salesforce Expertise - Hands on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services. External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability. Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands on prototype development. AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences. Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC). Hands On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter. Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions. Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting edge technologies. Preferred Requirements Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A). Governance & Observability - Familiarity with prompt governance, observability, monitoring frameworks, responsible AI and compliance best practices Cross Platform Background - Background in cross platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows). Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services. Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker. Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field.
13/06/2026
Full time
Description Principal AI + Data Architect, Agentforce and AI Ecosystem We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation-a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting edge solutions that deliver real business value. Role Description As an AI and Data Technical Architect, you will act as a senior, hands on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers, CxOs and Enterprise Architects through emerging AI solutions. You will work side by side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems-including hyperscalers, data lakes, and governance frameworks. You will: Lead pre sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks. Shape best practices around generative AI, agent interoperability, prompt engineering, Data 360, and cross platform integrations. Collaborate with AEs and SEs to build hands on prototypes and demos using Agentforce and integrated external agents. Develop thought leadership content-demo templates, whitepapers, enablement sessions-focused on agent lifecycle, integration strategy, technical effectiveness and latest innovation trends. Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization. If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you! Responsibilities Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate. Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs. Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement. Build Hands On Demos & Prototypes - Co-create quick prototypes ( Lead Pre Sales Workshops - Facilitate whiteboarding, deep dive sessions, and quick enablement for customers and internal teams. Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies. Support Early Adoption - Occasionally assist in proof of value engagements post sale by tuning agents and guiding customers toward self sufficient enablement. Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real time vs. batch patterns, data graph design, and activation strategies within D360. Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently. Requirements Technical Pre Sales/Consulting - 7+ years of hands on experience designing and delivering data, analytics, and AI architectures in enterprise environments. Salesforce Expertise - Hands on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services. External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability. Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands on prototype development. AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences. Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC). Hands On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter. Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions. Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting edge technologies. Preferred Requirements Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A). Governance & Observability - Familiarity with prompt governance, observability, monitoring frameworks, responsible AI and compliance best practices Cross Platform Background - Background in cross platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows). Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services. Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker. Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field.
