Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: Manchester, Trafford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
14/05/2026
Full time
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: Manchester, Trafford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
14/05/2026
Full time
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
13/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
Cambridge University Press & Assessment
Cambridge, UK
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
17/04/2026
Full time
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
A key part of the role will be to ensure we make progress on our key issues, while keeping solutions aligned to organisation and industry standards and with other programs/projects.The solutions architect provides the necessary leadership, analysis and design tasks related to supporting the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. What you'll be doing as a Solution Architect Understand the problem space: delivery of solution architectures and designs through their full lifecycle. Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information. Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks. Facilitate the evaluation and selection of solution options, software product standards and services, as well as the design of standard and custom software configurations. Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns. Supports product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. Use your experience on projects to suggest, and in some cases implement, changes to our modelling environment to better support the needs of our various stakeholders; this may require some software engineering. Base location - Hybrid - Clear Water Court, Reading. Working Hours - 36 hours a week.We are recruiting for 4 x Solution Architect positions What you should bring to the role To thrive in this role, the essential criteria you'll need are: Being able to lead a project from an architecture perspective, ensuring that all decisions that are architecturally relevant can be taken following the appropriate governance (including peer review) and proactively informing the project plan in that direction. Excellent communication skills with the ability to operate within cross-functional teams. A track record of delivery in both waterfall and agile environments. Practical experience using an architecture framework such as TOGAF or ArchiMate. Educated to degree level or equivalent in a STEM subject. Extra qualities that would be a great fit for our team: Experience using an architecture modelling tool such as BiZZdesign, Sparx, Lean IX, CACI MooD, or Orbus. Exposure to process modelling, for example, in BPMN. Certification in an architecture framework. (e.g. TOGAF or ArchiMate) What's in it for you? Competitive salary of up to £90,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
17/05/2026
Full time
A key part of the role will be to ensure we make progress on our key issues, while keeping solutions aligned to organisation and industry standards and with other programs/projects.The solutions architect provides the necessary leadership, analysis and design tasks related to supporting the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. What you'll be doing as a Solution Architect Understand the problem space: delivery of solution architectures and designs through their full lifecycle. Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information. Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks. Facilitate the evaluation and selection of solution options, software product standards and services, as well as the design of standard and custom software configurations. Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns. Supports product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. Use your experience on projects to suggest, and in some cases implement, changes to our modelling environment to better support the needs of our various stakeholders; this may require some software engineering. Base location - Hybrid - Clear Water Court, Reading. Working Hours - 36 hours a week.We are recruiting for 4 x Solution Architect positions What you should bring to the role To thrive in this role, the essential criteria you'll need are: Being able to lead a project from an architecture perspective, ensuring that all decisions that are architecturally relevant can be taken following the appropriate governance (including peer review) and proactively informing the project plan in that direction. Excellent communication skills with the ability to operate within cross-functional teams. A track record of delivery in both waterfall and agile environments. Practical experience using an architecture framework such as TOGAF or ArchiMate. Educated to degree level or equivalent in a STEM subject. Extra qualities that would be a great fit for our team: Experience using an architecture modelling tool such as BiZZdesign, Sparx, Lean IX, CACI MooD, or Orbus. Exposure to process modelling, for example, in BPMN. Certification in an architecture framework. (e.g. TOGAF or ArchiMate) What's in it for you? Competitive salary of up to £90,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Job title: Controls Systems Engineer Location: Royston, UK (site based) Working within the Engineering support Team and reporting to the Controls System Lead Engineer, the Software/Controls Engineer (SCE) is responsible for designing, installing, managing and/or maintaining equipment and software on PLC and SCADA systems, which are used to monitor and control the plant systems at Royston. Much of your time will be spent on software orientated tasks including but not limited to: fault finding, testing of Logic coding, implementing changes to the existing Controls Infrastructure in line with actions arising from MOC requests, attend HAZOP Studies / PHA's etc as a Software and Controls representative. Provide Software and Controls input for projects for the site, this could be modifications to existing systems or new installations altogether. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Controls System engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. Platinum Group Metal Services (PGMS) is one of four businesses within the Efficient Natural Resources Sector that manages, distributes, refines and recycles precious metals and fabricates products using precious metals and related materials. The business unit also manufactures platinum group metals, minor metal compounds, organometallics and fine metal powders for high technology applications, as well as providing a range of management services for platinum group metals. PGMS has manufacturing operations in the UK, US and China and sells to key markets globally across Europe, the US and Asia. The role: As a Controls Systems Engineer, you will help drive our goals by: Supporting the projects teams at initial design stages to offer advice on the selection of software and controls equipment to ensure improved levels of plant reliability and maintainability, designing, developing, installing, managing and/or maintaining equipment and software as required. Implement and continually review the controls strategy to ensure business needs, both current and future are maintained and developed. Implement recognised standards with regards to alarm management and safety related control functions so that process safety is delivered. Provide expert knowledge of PLC systems, JM preferred is Omron and Allen-Bradley. Provide expert knowledge of SCADA systems, JM preferred is Wonderware (Intouch) and Inductive Automation's (Ignition) SCADA packages. Lead completion of software related breakdowns and reactive plant support Ongoing monitoring and maintenance of the controls network infrastructure including but not limited to: o Server Health monitoring o Data replication / backup verifications o Database administration for IACS. Key skills that will help you succeed in this role: Hold a formal Electronic/Controls qualification such as Degree, HNC/HND or equivalent recognised Training Strong hands-on experience with PLC programming, modification, and fault-finding across Rockwell Automation (Control Logix, CompactLogix) and Omron (CS1/CJ series) platforms Proficient in Studio 5000 / RS Logix 5000 for Rockwell Systems and CX-Programmer for Omron systems Competent in commissioning, testing, and maintaining Industrial Control Systems in a live production environment Experience integrating PLCs with SCADA/HMI Systems, including Intouch (Wonderware), Ignition (Inductive Automation) and FactoryTalk View SE/ME (Rockwell) Skilled in diagnosing communication issues across Ethernet/IP, Device net, Profibus and Omron FINS networks Work Environment: The work environment is mostly office based with occasional visits to the operational areas, both pyrometallurgical and Hydrometallurgical. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
17/05/2026
Full time
Job title: Controls Systems Engineer Location: Royston, UK (site based) Working within the Engineering support Team and reporting to the Controls System Lead Engineer, the Software/Controls Engineer (SCE) is responsible for designing, installing, managing and/or maintaining equipment and software on PLC and SCADA systems, which are used to monitor and control the plant systems at Royston. Much of your time will be spent on software orientated tasks including but not limited to: fault finding, testing of Logic coding, implementing changes to the existing Controls Infrastructure in line with actions arising from MOC requests, attend HAZOP Studies / PHA's etc as a Software and Controls representative. Provide Software and Controls input for projects for the site, this could be modifications to existing systems or new installations altogether. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Controls System engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. Platinum Group Metal Services (PGMS) is one of four businesses within the Efficient Natural Resources Sector that manages, distributes, refines and recycles precious metals and fabricates products using precious metals and related materials. The business unit also manufactures platinum group metals, minor metal compounds, organometallics and fine metal powders for high technology applications, as well as providing a range of management services for platinum group metals. PGMS has manufacturing operations in the UK, US and China and sells to key markets globally across Europe, the US and Asia. The role: As a Controls Systems Engineer, you will help drive our goals by: Supporting the projects teams at initial design stages to offer advice on the selection of software and controls equipment to ensure improved levels of plant reliability and maintainability, designing, developing, installing, managing and/or maintaining equipment and software as required. Implement and continually review the controls strategy to ensure business needs, both current and future are maintained and developed. Implement recognised standards with regards to alarm management and safety related control functions so that process safety is delivered. Provide expert knowledge of PLC systems, JM preferred is Omron and Allen-Bradley. Provide expert knowledge of SCADA systems, JM preferred is Wonderware (Intouch) and Inductive Automation's (Ignition) SCADA packages. Lead completion of software related breakdowns and reactive plant support Ongoing monitoring and maintenance of the controls network infrastructure including but not limited to: o Server Health monitoring o Data replication / backup verifications o Database administration for IACS. Key skills that will help you succeed in this role: Hold a formal Electronic/Controls qualification such as Degree, HNC/HND or equivalent recognised Training Strong hands-on experience with PLC programming, modification, and fault-finding across Rockwell Automation (Control Logix, CompactLogix) and Omron (CS1/CJ series) platforms Proficient in Studio 5000 / RS Logix 5000 for Rockwell Systems and CX-Programmer for Omron systems Competent in commissioning, testing, and maintaining Industrial Control Systems in a live production environment Experience integrating PLCs with SCADA/HMI Systems, including Intouch (Wonderware), Ignition (Inductive Automation) and FactoryTalk View SE/ME (Rockwell) Skilled in diagnosing communication issues across Ethernet/IP, Device net, Profibus and Omron FINS networks Work Environment: The work environment is mostly office based with occasional visits to the operational areas, both pyrometallurgical and Hydrometallurgical. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mainstream North East London consultancy requires a Structural Revit Technician to join the very busy and expanding design studio. Candidates will need to be educated to HND/HND-level in Civil or Structural Engineering and must have good draughting and modelling skills using Autodesk Revit software. They should be capable of coordinating with external consultants as well as the Structural Project Leader. Skills in both new-build and refurbishment developments are also desired. Current workload is a diverse mixture of both new-build and refurbishment developments with project values up to £75 million across London and the South East in residential, commercial, leisure, and education sectors. Top base salary and extended benefits combined with the chance to work for a Top 50 consultancy on challenging projects in a professional and well-established design office.
17/05/2026
Full time
Mainstream North East London consultancy requires a Structural Revit Technician to join the very busy and expanding design studio. Candidates will need to be educated to HND/HND-level in Civil or Structural Engineering and must have good draughting and modelling skills using Autodesk Revit software. They should be capable of coordinating with external consultants as well as the Structural Project Leader. Skills in both new-build and refurbishment developments are also desired. Current workload is a diverse mixture of both new-build and refurbishment developments with project values up to £75 million across London and the South East in residential, commercial, leisure, and education sectors. Top base salary and extended benefits combined with the chance to work for a Top 50 consultancy on challenging projects in a professional and well-established design office.
Chemify is revolutionising chemistry. We are creating a future where the synthesis of previously unimaginable molecules, drugs, and materials is instantly accessible. By combining AI, robotics, and the world's largest continually expanding database of chemical programs, we are accelerating chemical discovery to improve quality of life and extend the reach of humanity. Job Description We are seeking an experienced Project Manager to join Chemify at a critical stage of growth. This is a high-impact role working closely with the Executive Leadership Team to translate strategic priorities into well-defined, executable projects across the company. You will own and deliver a portfolio of company-wide and operationally focused initiatives, many of which originate directly from the executive board. These projects will span operational efficiency, platform development, cross-functional process improvement, and scaling the business. You'll operate as the central orchestration point for complex, multi-disciplinary delivery across software, hardware, operations, and chemistry teams. While this role does not require scientific or chemistry expertise, it does require a highly capable Project Manager who is comfortable working at executive level, driving clarity, accountability, and momentum in fast-paced, ambiguous environments. If you thrive on bringing structure to complexity, enjoy working across diverse teams, and are motivated by helping ambitious organisations execute strategy at scale, we'd love to hear from you. Key Responsibilities Own and deliver a portfolio of executive-sponsored projects, translating strategic objectives into clear scopes, plans, milestones, and outcomes. Lead complex, cross-functional initiatives spanning Operations, Platform (Software & Hardware), Engineering, and Process. Act as the primary coordination point between executives, project teams, and delivery owners, ensuring alignment and accountability. Drive projects focused on improving operational efficiency, throughput, reliability, and scalability. Partner closely with Software and Hardware teams to enable platform development, coordinating roadmaps, timelines, and dependencies. Establish and maintain appropriate project governance, delivery cadence, and reporting structures. Identify, manage, and mitigate risks, dependencies, and bottlenecks that could impact delivery. Manage organisational change associated with large projects, ensuring teams are prepared and aligned. Provide clear, concise updates on progress, risks, decisions required, and outcomes to senior stakeholders. Continuously improve project delivery standards, contributing to the evolution of PMO processes, tools, and best practices. Lead by influence rather than authority, fostering a culture of transparency, ownership, and execution excellence. What you'll bring Extensive experience as a Project Manager delivering complex, cross-functional projects. Proven experience working directly with executive leadership and senior stakeholders. Strong background in operationally focused initiatives and company-wide change projects. Demonstrated ability to manage projects involving both software and hardware teams. Excellent planning, organisational, and risk management skills. Project Management Certification (PMP) would be a plus. Comfort operating in high-growth, startup or scale-up environments with ambiguity and pace. Exceptional written and verbal communication skills (English fluency). A pragmatic, outcomes-focused mindset with the ability to balance speed and rigour. Calm, credible, and confident when engaging at executive level. Beneficial Skills Experience establishing or operating within a PMO environment. Strong understanding of delivery governance, prioritisation, and dependency management. Experience driving operational efficiency or transformation projects. Familiarity with Agile, hybrid, or waterfall delivery models. Data-driven approach, using metrics to inform decisions and measure impact. Experience working in deep-tech, platform, or highly technical organisations. Advanced Research Centre, University of Glasgow, 11 Chapel Lane, G11 6EW
17/05/2026
Full time
Chemify is revolutionising chemistry. We are creating a future where the synthesis of previously unimaginable molecules, drugs, and materials is instantly accessible. By combining AI, robotics, and the world's largest continually expanding database of chemical programs, we are accelerating chemical discovery to improve quality of life and extend the reach of humanity. Job Description We are seeking an experienced Project Manager to join Chemify at a critical stage of growth. This is a high-impact role working closely with the Executive Leadership Team to translate strategic priorities into well-defined, executable projects across the company. You will own and deliver a portfolio of company-wide and operationally focused initiatives, many of which originate directly from the executive board. These projects will span operational efficiency, platform development, cross-functional process improvement, and scaling the business. You'll operate as the central orchestration point for complex, multi-disciplinary delivery across software, hardware, operations, and chemistry teams. While this role does not require scientific or chemistry expertise, it does require a highly capable Project Manager who is comfortable working at executive level, driving clarity, accountability, and momentum in fast-paced, ambiguous environments. If you thrive on bringing structure to complexity, enjoy working across diverse teams, and are motivated by helping ambitious organisations execute strategy at scale, we'd love to hear from you. Key Responsibilities Own and deliver a portfolio of executive-sponsored projects, translating strategic objectives into clear scopes, plans, milestones, and outcomes. Lead complex, cross-functional initiatives spanning Operations, Platform (Software & Hardware), Engineering, and Process. Act as the primary coordination point between executives, project teams, and delivery owners, ensuring alignment and accountability. Drive projects focused on improving operational efficiency, throughput, reliability, and scalability. Partner closely with Software and Hardware teams to enable platform development, coordinating roadmaps, timelines, and dependencies. Establish and maintain appropriate project governance, delivery cadence, and reporting structures. Identify, manage, and mitigate risks, dependencies, and bottlenecks that could impact delivery. Manage organisational change associated with large projects, ensuring teams are prepared and aligned. Provide clear, concise updates on progress, risks, decisions required, and outcomes to senior stakeholders. Continuously improve project delivery standards, contributing to the evolution of PMO processes, tools, and best practices. Lead by influence rather than authority, fostering a culture of transparency, ownership, and execution excellence. What you'll bring Extensive experience as a Project Manager delivering complex, cross-functional projects. Proven experience working directly with executive leadership and senior stakeholders. Strong background in operationally focused initiatives and company-wide change projects. Demonstrated ability to manage projects involving both software and hardware teams. Excellent planning, organisational, and risk management skills. Project Management Certification (PMP) would be a plus. Comfort operating in high-growth, startup or scale-up environments with ambiguity and pace. Exceptional written and verbal communication skills (English fluency). A pragmatic, outcomes-focused mindset with the ability to balance speed and rigour. Calm, credible, and confident when engaging at executive level. Beneficial Skills Experience establishing or operating within a PMO environment. Strong understanding of delivery governance, prioritisation, and dependency management. Experience driving operational efficiency or transformation projects. Familiarity with Agile, hybrid, or waterfall delivery models. Data-driven approach, using metrics to inform decisions and measure impact. Experience working in deep-tech, platform, or highly technical organisations. Advanced Research Centre, University of Glasgow, 11 Chapel Lane, G11 6EW
Location: Harewood, Leeds Position Title: L3 Support Specialist Job Type: Full-Time, Hybrid Job Summary Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams, and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers. KEY RESPONSIBILITIES AND TASKS Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to answering more specific technical questions. Troubleshooting of support issues using KBs and a range of other sources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Provide advanced technical support for backup and recovery systems, including hardware, software, and network-related issues Accurately logging relevant information onto the ITSM system. Including actions taken during meetings/calls and next steps. Proactive allocation and checking of customers backups, ensuring tickets are raised for issues proactively. Manage and pro-actively ensure that timely and appropriate updates are communicated back to customers. Administration of customer account information ensuring that all relevant details are kept current and up to date in ADPs ITSM system. Administration of the ADP Portal e.g. setting up new customers, password requests etc. Escalation of incidents to the next tier of desk when necessary. KEY SKILLS AND COMPETENCIES The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have cross section of the following job specific skills, attributes and experience: Experience in understanding and diagnosing technical problems at advanced level. An eye for detail, preventing any tickets from breaching SLA's and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar areas of technology. Excellent time management / organisational skills; being able to work well in critical or high-pressure situations. Strong technical expertise in server, network and disk storage systems Experience with enterprise backup and recovery systems such as Rubrik, Veritas NetBackup, Commvault, or Veeam a major advantage Experience with virtualization technologies such as VMware, Nutanix or Hyper V (desirable) Experience with Cloud Technologies (desirable) Knowledge of storage area networks (SANs) and network-attached storage (NAS) Excellent communication skills and the ability to interact with end-users at all levels. Experience with ticketing systems and SLAs PREFERRED QUALIFICATIONS ITILv3/v4 qualified and/or previous experience within an IT service environment POSSIBLE PROGRESSION PATH Escalation Support Engineer Service Desk Team Leader. Service Improvement Analyst. HOURS OF WORK Working on a rota basis the shift patterns are: Monday - Friday 8am-4pm (week 1) Monday - Friday 2pm -10pm (week 2) At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.
17/05/2026
Full time
Location: Harewood, Leeds Position Title: L3 Support Specialist Job Type: Full-Time, Hybrid Job Summary Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams, and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers. KEY RESPONSIBILITIES AND TASKS Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to answering more specific technical questions. Troubleshooting of support issues using KBs and a range of other sources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Provide advanced technical support for backup and recovery systems, including hardware, software, and network-related issues Accurately logging relevant information onto the ITSM system. Including actions taken during meetings/calls and next steps. Proactive allocation and checking of customers backups, ensuring tickets are raised for issues proactively. Manage and pro-actively ensure that timely and appropriate updates are communicated back to customers. Administration of customer account information ensuring that all relevant details are kept current and up to date in ADPs ITSM system. Administration of the ADP Portal e.g. setting up new customers, password requests etc. Escalation of incidents to the next tier of desk when necessary. KEY SKILLS AND COMPETENCIES The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have cross section of the following job specific skills, attributes and experience: Experience in understanding and diagnosing technical problems at advanced level. An eye for detail, preventing any tickets from breaching SLA's and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar areas of technology. Excellent time management / organisational skills; being able to work well in critical or high-pressure situations. Strong technical expertise in server, network and disk storage systems Experience with enterprise backup and recovery systems such as Rubrik, Veritas NetBackup, Commvault, or Veeam a major advantage Experience with virtualization technologies such as VMware, Nutanix or Hyper V (desirable) Experience with Cloud Technologies (desirable) Knowledge of storage area networks (SANs) and network-attached storage (NAS) Excellent communication skills and the ability to interact with end-users at all levels. Experience with ticketing systems and SLAs PREFERRED QUALIFICATIONS ITILv3/v4 qualified and/or previous experience within an IT service environment POSSIBLE PROGRESSION PATH Escalation Support Engineer Service Desk Team Leader. Service Improvement Analyst. HOURS OF WORK Working on a rota basis the shift patterns are: Monday - Friday 8am-4pm (week 1) Monday - Friday 2pm -10pm (week 2) At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.
This is an exciting opportunity to join one of our cutting edge technology programs here at WTW where you be a pivotal member in one of our teams developing the next generation of solutions for the insurance industry. The Software QA Lead is an integral part of the team at WTW. This role is responsible for driving and monitoring QA process within the team and ensuring the products being developed are delivered to the highest standards expected by WTW. The role includes working closely with developers, QA engineers and product owners to ensure that the team is using industry accepted best practices. The role also involves coaching and mentoring other team members on quality practices and frameworks. The candidate should have a good knowledge and awareness of industry trends. The Role The Software QA Lead role involves the following activities and challenges: Defining, driving and improving QA and test strategy and processes Align closely with Head of QA and other QA Leads to ensure alignment with ICT standards Coach and mentor team on best test practices Ensure that the team have the right level of test coverage for the product including functional and non functional tests Identify gaps in testing and propose suggestions Build, maintain and improve test frameworks Write test code as production quality code Develop and execute test cases and scripts for both manual and automated tests Setup and drive exploratory testing sessions Be a leader in driving a culture of quality into the team Become a trusted authority within the team on QA and test automation matters Additional responsibilities include: coaching and mentoring team members on quality practices and frameworks, staying updated on industry trends, and ensuring alignment with overall quality goals. Qualifications What you'll bring Strong passion for the delivery of high quality software Experience in defining QA strategy both from the ground up as well as continuously improving existing processes and strategy Experience in driving QA and test first approaches into complex delivery programs Experience in leading and growing a QA team for a project (including hands on recruitment) Hands on experience building complex test automation solutions for complex SaaS based solutions Experience with C# test automation frameworks at all levels (unit, integration, API/system) Experience in delivering QA processes for SaaS/Cloud based solutions in Azure Appreciation and practical exposure to microservice and containerised deployment architectures Experience in testing statistical analysis / machine learning software Experience in Python would be advantageous What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please (ICT_TECH TD_2026_12R) Job Info Job Identification Job Category Software Quality Assurance and Testing Posting Date 04/16/2026, 02:49 PM Locations Watson House, Reigate, RH2 9PQ, GB
17/05/2026
Full time
This is an exciting opportunity to join one of our cutting edge technology programs here at WTW where you be a pivotal member in one of our teams developing the next generation of solutions for the insurance industry. The Software QA Lead is an integral part of the team at WTW. This role is responsible for driving and monitoring QA process within the team and ensuring the products being developed are delivered to the highest standards expected by WTW. The role includes working closely with developers, QA engineers and product owners to ensure that the team is using industry accepted best practices. The role also involves coaching and mentoring other team members on quality practices and frameworks. The candidate should have a good knowledge and awareness of industry trends. The Role The Software QA Lead role involves the following activities and challenges: Defining, driving and improving QA and test strategy and processes Align closely with Head of QA and other QA Leads to ensure alignment with ICT standards Coach and mentor team on best test practices Ensure that the team have the right level of test coverage for the product including functional and non functional tests Identify gaps in testing and propose suggestions Build, maintain and improve test frameworks Write test code as production quality code Develop and execute test cases and scripts for both manual and automated tests Setup and drive exploratory testing sessions Be a leader in driving a culture of quality into the team Become a trusted authority within the team on QA and test automation matters Additional responsibilities include: coaching and mentoring team members on quality practices and frameworks, staying updated on industry trends, and ensuring alignment with overall quality goals. Qualifications What you'll bring Strong passion for the delivery of high quality software Experience in defining QA strategy both from the ground up as well as continuously improving existing processes and strategy Experience in driving QA and test first approaches into complex delivery programs Experience in leading and growing a QA team for a project (including hands on recruitment) Hands on experience building complex test automation solutions for complex SaaS based solutions Experience with C# test automation frameworks at all levels (unit, integration, API/system) Experience in delivering QA processes for SaaS/Cloud based solutions in Azure Appreciation and practical exposure to microservice and containerised deployment architectures Experience in testing statistical analysis / machine learning software Experience in Python would be advantageous What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please (ICT_TECH TD_2026_12R) Job Info Job Identification Job Category Software Quality Assurance and Testing Posting Date 04/16/2026, 02:49 PM Locations Watson House, Reigate, RH2 9PQ, GB
A brilliant opportunity to develop a career in ecommerce within a vibrant and industry-leading ecommerce agency. As a Junior Software Engineer, you'll be expected to problem-solve independently, adapt quickly, and actively contribute to delivering exceptional results for our clients without the need for support or supervision. Responsibilities You'll be expected to: Provide innovative and adaptable approaches to problems Build and maintain ecommerce websites on Shopify Occasionally scope and create bespoke Shopify applications for clients Be able to adapt quickly and overcome challenges you may encounter while working on development tasks Effectively communicate the status of tasks with other team members including our design, marketing and operations teams. Promote consistency of work across all web development clients Support with migrating data from existing ecommerce platforms to Shopify Must haves Strong understanding of HTTP and client side and server side interactions Good understanding of relational databases such as MySQL, MariaDB etc. Experience with third party integrations using GraphQL API's Ability to effectively write database queries with and without the aid of query builder tools. A desire to advance your knowledge and a general willingness to learn new technologies / programming languages with minimal support Good understanding of Shopify's Liquid templating language for Shopify theme development Good to have Familiarity with managing Linux based web servers using SSH Experience writing one-use scripts to automate tasks Experience managing AWS EC2 instances and S3 storage Understanding of Wordpress development Experience with modern PHP frameworks such as Laravel Experience with CSS preprocessors such as SCSS Previous experience working with balancing projects simultaneously Culturally Professional and well organised Passionate about the online world Good Communication & team skills Motivated to learn and improve themselves and those around them Summary This is an exciting opportunity to help us grow our development team and to be involved in a number of exciting projects.
17/05/2026
Full time
A brilliant opportunity to develop a career in ecommerce within a vibrant and industry-leading ecommerce agency. As a Junior Software Engineer, you'll be expected to problem-solve independently, adapt quickly, and actively contribute to delivering exceptional results for our clients without the need for support or supervision. Responsibilities You'll be expected to: Provide innovative and adaptable approaches to problems Build and maintain ecommerce websites on Shopify Occasionally scope and create bespoke Shopify applications for clients Be able to adapt quickly and overcome challenges you may encounter while working on development tasks Effectively communicate the status of tasks with other team members including our design, marketing and operations teams. Promote consistency of work across all web development clients Support with migrating data from existing ecommerce platforms to Shopify Must haves Strong understanding of HTTP and client side and server side interactions Good understanding of relational databases such as MySQL, MariaDB etc. Experience with third party integrations using GraphQL API's Ability to effectively write database queries with and without the aid of query builder tools. A desire to advance your knowledge and a general willingness to learn new technologies / programming languages with minimal support Good understanding of Shopify's Liquid templating language for Shopify theme development Good to have Familiarity with managing Linux based web servers using SSH Experience writing one-use scripts to automate tasks Experience managing AWS EC2 instances and S3 storage Understanding of Wordpress development Experience with modern PHP frameworks such as Laravel Experience with CSS preprocessors such as SCSS Previous experience working with balancing projects simultaneously Culturally Professional and well organised Passionate about the online world Good Communication & team skills Motivated to learn and improve themselves and those around them Summary This is an exciting opportunity to help us grow our development team and to be involved in a number of exciting projects.
Workana is the largest remote work platform for talents in Latin America. Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement. We are proud to present you with the following opportunity. About Our Client Nuweb Group is a global event technology partner, helping ticketing providers and event organizations scale with confidence. They're a fast-growing force in live entertainment, partnering globally to support brands like Formula 1, Metallica, and Disney on Ice. Its mission is bold: To be the Ticketing Engine of the World. That means building infrastructure that solves complex ticketing challenges and creates unforgettable fan experiences. They operate seamlessly across borders and time zones, moving quickly, innovating constantly, and pushing boundaries. Role Overview They are looking for a Partner Support & QA Specialist to join the UK-based team and provide dedicated afternoon and evening coverage for the USA and LATAM partners. This role is primarily responsible for delivering high-quality partner support, ensuring that partners receive responsive, professional, and knowledgeable assistance during their business hours. Working primarily between 2:00pm and 10:00pm UK time (flexible within this window), you will extend Nuweb operational coverage beyond standard UK hours and act as a key operational bridge between the partners, Partner Success, Product, and Engineering Teams. In addition to daily partner support, you will assist with on-boarding new partners and contribute to product quality through structured testing and issue validation. This is a customer-facing, technically confident role requiring strong troubleshooting ability, clear communication, and attention to detail. Responsibilities Partner Support (Primary Responsibility) Provide first-line partner support to USA and LATAM partners. Respond to partner queries professionally via ticketing systems, email, and calls. Help partners understand system features, workflows, and best practices. Troubleshoot reported issues and reproduce bugs in a structured manner. Gather evidence, document findings clearly, and elevate technical issues to developers when required. Ensure all interactions are accurately logged in internal systems. Maintain high service standards aligned with internal SLAs. Partner On-boarding Support the Partner Success team with on-boarding new partners. Deliver system walkthroughs and training sessions where required. Assist partners in understanding configuration options and operational workflows. Help accelerate customer adoption and reduce time-to-value. Proactively identify opportunities for partners to optimize workflows and improve system utilization. Contribute to documentation and knowledge base improvements. QA & Product Quality Support (Secondary Responsibility) Assist the QA team with manual testing of web and mobile applications. Execute structured test cases and validate bug fixes. Reproduce and clearly document customer-reported issues. Identify usability gaps and opportunities for product improvement. Contribute to maintaining high product quality standards. Required Qualifications 2+ years experience in SaaS product support, technical support, or a similar role. Experience in manual software testing. Strong troubleshooting and analytical thinking skills. Ability to reproduce issues and document bugs clearly and accurately. Strong written and verbal communication skills, with the ability to liaise effectively with diverse stakeholders. Excellent organisational skills and attention to detail. Experience collaborating with cross-functional teams (Product, QA, Engineering). High proficiency in Google Workspace, Microsoft Office Suite, and project management tools. Comfortable working independently during afternoon/evening hours. Nice to Have Native or fluent-level Spanish and English (written and spoken) Familiarity with ticketing or event technology platforms. Knowledge of web technologies (HTML, JavaScript, CSS). Experience using tools such as Linear, Jira, Zendesk, or similar. Previous on-boarding or product training experience. Working Hours UK-based (remote-first). Primarily 2:00pm - 10:00pm UK time (flexible within this window). Designed to support USA and LATAM business hours. Occasional in-person team meetups (minimum twice per year). Benefits Competitive salary and role progression opportunities. 24 days holiday + bank holidays (increasing with tenure). Flexible working arrangements. Learning and development opportunities.
17/05/2026
Full time
Workana is the largest remote work platform for talents in Latin America. Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement. We are proud to present you with the following opportunity. About Our Client Nuweb Group is a global event technology partner, helping ticketing providers and event organizations scale with confidence. They're a fast-growing force in live entertainment, partnering globally to support brands like Formula 1, Metallica, and Disney on Ice. Its mission is bold: To be the Ticketing Engine of the World. That means building infrastructure that solves complex ticketing challenges and creates unforgettable fan experiences. They operate seamlessly across borders and time zones, moving quickly, innovating constantly, and pushing boundaries. Role Overview They are looking for a Partner Support & QA Specialist to join the UK-based team and provide dedicated afternoon and evening coverage for the USA and LATAM partners. This role is primarily responsible for delivering high-quality partner support, ensuring that partners receive responsive, professional, and knowledgeable assistance during their business hours. Working primarily between 2:00pm and 10:00pm UK time (flexible within this window), you will extend Nuweb operational coverage beyond standard UK hours and act as a key operational bridge between the partners, Partner Success, Product, and Engineering Teams. In addition to daily partner support, you will assist with on-boarding new partners and contribute to product quality through structured testing and issue validation. This is a customer-facing, technically confident role requiring strong troubleshooting ability, clear communication, and attention to detail. Responsibilities Partner Support (Primary Responsibility) Provide first-line partner support to USA and LATAM partners. Respond to partner queries professionally via ticketing systems, email, and calls. Help partners understand system features, workflows, and best practices. Troubleshoot reported issues and reproduce bugs in a structured manner. Gather evidence, document findings clearly, and elevate technical issues to developers when required. Ensure all interactions are accurately logged in internal systems. Maintain high service standards aligned with internal SLAs. Partner On-boarding Support the Partner Success team with on-boarding new partners. Deliver system walkthroughs and training sessions where required. Assist partners in understanding configuration options and operational workflows. Help accelerate customer adoption and reduce time-to-value. Proactively identify opportunities for partners to optimize workflows and improve system utilization. Contribute to documentation and knowledge base improvements. QA & Product Quality Support (Secondary Responsibility) Assist the QA team with manual testing of web and mobile applications. Execute structured test cases and validate bug fixes. Reproduce and clearly document customer-reported issues. Identify usability gaps and opportunities for product improvement. Contribute to maintaining high product quality standards. Required Qualifications 2+ years experience in SaaS product support, technical support, or a similar role. Experience in manual software testing. Strong troubleshooting and analytical thinking skills. Ability to reproduce issues and document bugs clearly and accurately. Strong written and verbal communication skills, with the ability to liaise effectively with diverse stakeholders. Excellent organisational skills and attention to detail. Experience collaborating with cross-functional teams (Product, QA, Engineering). High proficiency in Google Workspace, Microsoft Office Suite, and project management tools. Comfortable working independently during afternoon/evening hours. Nice to Have Native or fluent-level Spanish and English (written and spoken) Familiarity with ticketing or event technology platforms. Knowledge of web technologies (HTML, JavaScript, CSS). Experience using tools such as Linear, Jira, Zendesk, or similar. Previous on-boarding or product training experience. Working Hours UK-based (remote-first). Primarily 2:00pm - 10:00pm UK time (flexible within this window). Designed to support USA and LATAM business hours. Occasional in-person team meetups (minimum twice per year). Benefits Competitive salary and role progression opportunities. 24 days holiday + bank holidays (increasing with tenure). Flexible working arrangements. Learning and development opportunities.
PATT Consultant page is loaded PATT Consultantlocations: UK - England - Remotetime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR100039Job Summary Albida Consulting Ltd is seeking a PATT Consultant to join our dynamic team. This role involves delivering expert guidance and support to clients on PATT (Performance, Availability, Throughput, and Time) optimization strategies, ensuring their systems and applications meet critical performance benchmarks. Job Responsibilities Conduct in-depth analysis of client systems and applications to identify performance bottlenecks and areas for improvement related to PATT. Develop and implement comprehensive PATT optimization strategies, including architectural reviews, code optimization, database tuning, and infrastructure improvements. Utilize various performance testing tools and methodologies to simulate user load, analyze system behavior, and pinpoint performance issues. Collaborate with development teams, operations teams, and other stakeholders to integrate performance best practices throughout the software development lifecycle. Prepare detailed reports and presentations outlining findings, recommendations, and the impact of implemented solutions. Provide training and mentorship to client teams on PATT concepts, tools, and best practices. Stay abreast of industry trends, emerging technologies, and best practices in performance engineering and PATT optimization. Participate in pre-sales activities, including technical discussions with potential clients and contributing to proposals. Job Qualifications Bachelor's degree Proven experience (3+ years) in performance engineering, performance testing, or PATT consulting roles. Strong understanding of PATT principles (Performance, Availability, Throughput, and Time) and their application in real-world scenarios. Proficiency with various performance testing tools Experience with performance monitoring tools Solid understanding of system architectures, databases (SQL and NoSQL), operating systems (Linux/Windows), and networking concepts. Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes) is a plus. Excellent analytical, problem-solving, and communication skills (both written and verbal) in English. Ability to work independently and as part of a team in a fast-paced consulting environment. Strong client-facing skills with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!locations: 5 Locationstime type: Full timeposted on: Posted 22 Days Ago
17/05/2026
Full time
PATT Consultant page is loaded PATT Consultantlocations: UK - England - Remotetime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR100039Job Summary Albida Consulting Ltd is seeking a PATT Consultant to join our dynamic team. This role involves delivering expert guidance and support to clients on PATT (Performance, Availability, Throughput, and Time) optimization strategies, ensuring their systems and applications meet critical performance benchmarks. Job Responsibilities Conduct in-depth analysis of client systems and applications to identify performance bottlenecks and areas for improvement related to PATT. Develop and implement comprehensive PATT optimization strategies, including architectural reviews, code optimization, database tuning, and infrastructure improvements. Utilize various performance testing tools and methodologies to simulate user load, analyze system behavior, and pinpoint performance issues. Collaborate with development teams, operations teams, and other stakeholders to integrate performance best practices throughout the software development lifecycle. Prepare detailed reports and presentations outlining findings, recommendations, and the impact of implemented solutions. Provide training and mentorship to client teams on PATT concepts, tools, and best practices. Stay abreast of industry trends, emerging technologies, and best practices in performance engineering and PATT optimization. Participate in pre-sales activities, including technical discussions with potential clients and contributing to proposals. Job Qualifications Bachelor's degree Proven experience (3+ years) in performance engineering, performance testing, or PATT consulting roles. Strong understanding of PATT principles (Performance, Availability, Throughput, and Time) and their application in real-world scenarios. Proficiency with various performance testing tools Experience with performance monitoring tools Solid understanding of system architectures, databases (SQL and NoSQL), operating systems (Linux/Windows), and networking concepts. Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes) is a plus. Excellent analytical, problem-solving, and communication skills (both written and verbal) in English. Ability to work independently and as part of a team in a fast-paced consulting environment. Strong client-facing skills with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!locations: 5 Locationstime type: Full timeposted on: Posted 22 Days Ago
. Business Development Manager - UK Sales Team What You Will DoWe are seeking a Business Development Manager to join our UK Sales team. Reporting to the Territory Sales Director , this newly created role focuses on demand creation and specification-led sales across the UK and Ireland.You will drive the specification of our fire suppression solutions with consultants, contractors, and end users, promoting our portfolio of Sprinklers, Watermist, Gas Suppression, and Foam systems , and supporting our continued growth. How You Will Do It Identify and develop new business opportunities across targeted sectors Build and influence strong relationships to achieve product specification Generate and qualify leads using market intelligence and networking Collaborate with internal sales and technical teams to secure wins Represent Johnson Controls at industry events and client meetings Maintain accurate CRM records and report on pipeline and targets What We Offer Competitive salary with commission and bonus Paid holidays and sick pay Benefits package including 7% matched pension, life assurance, employee assistance programme, referral scheme, high street discounts, cycle to work scheme, and discounts on Johnson Controls products Extensive product and on-the-job training Supportive team environment and clear career development pathways Strong safety culture through our Zero Harm policy Company vehicle, tools, and equipment What We Are Looking For Proven experience in the fire suppression industry (essential) Background in business development or specification-led sales Ability to work autonomously with a results-driven mindset Experience in a B2B commercial environment Technical knowledge of fire suppression products, codes, and standards Strong influencing and relationship-building skills Full clean driving licence and willingness to travel across the UK and Ireland Preferred: Degree in Fire Engineering buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
17/05/2026
Full time
. Business Development Manager - UK Sales Team What You Will DoWe are seeking a Business Development Manager to join our UK Sales team. Reporting to the Territory Sales Director , this newly created role focuses on demand creation and specification-led sales across the UK and Ireland.You will drive the specification of our fire suppression solutions with consultants, contractors, and end users, promoting our portfolio of Sprinklers, Watermist, Gas Suppression, and Foam systems , and supporting our continued growth. How You Will Do It Identify and develop new business opportunities across targeted sectors Build and influence strong relationships to achieve product specification Generate and qualify leads using market intelligence and networking Collaborate with internal sales and technical teams to secure wins Represent Johnson Controls at industry events and client meetings Maintain accurate CRM records and report on pipeline and targets What We Offer Competitive salary with commission and bonus Paid holidays and sick pay Benefits package including 7% matched pension, life assurance, employee assistance programme, referral scheme, high street discounts, cycle to work scheme, and discounts on Johnson Controls products Extensive product and on-the-job training Supportive team environment and clear career development pathways Strong safety culture through our Zero Harm policy Company vehicle, tools, and equipment What We Are Looking For Proven experience in the fire suppression industry (essential) Background in business development or specification-led sales Ability to work autonomously with a results-driven mindset Experience in a B2B commercial environment Technical knowledge of fire suppression products, codes, and standards Strong influencing and relationship-building skills Full clean driving licence and willingness to travel across the UK and Ireland Preferred: Degree in Fire Engineering buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
Job Summary The Graduate Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. Education & Experience Recommended Knowledge & Skills Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support.Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Learn more about HP personal data practices at , (where applicable) and .You can be yourself at HP.Click to submit a request for support.
17/05/2026
Full time
Job Summary The Graduate Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. Education & Experience Recommended Knowledge & Skills Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support.Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Learn more about HP personal data practices at , (where applicable) and .You can be yourself at HP.Click to submit a request for support.
Job Description Data Centre Segment Head This is a rare and exciting opportunity to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. As the Data Centre Segment Head, you will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share. Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualize market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go to market as 'One Hitachi'. Your Responsibilities Strategic Leadership & Positioning Own the global Data Centre segment strategy, including vision, value proposition and 3 year growth plan aligned to AI dense and edge to cloud market dynamics. Map Hitachi's current position vs. priority competitors; identify differentiation rooted in energy resilience, high density cooling readiness, digital operations (AIOps), and lifecycle services. Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice for sustainable, AI ready data centres. Own and evolve the Hitachi for Data Centre Market positioning. Market, Customer & Ecosystem Lead market segmentation (hyperscalers, colocation, enterprise, telco/edge, industrial) and define region by region plays (power constrained metros, new build clusters, edge corridors). Help Hitachi establish key executive relationships with utilities, developers, real estate investment trusts (REITs), engineering, procurement, and construction partnerships (EPCs), OEMs, chipmakers, and cloud providers to shape joint opportunities and partnerships. Establish customer advisory boards to validate solution roadmaps. Portfolio & Solution Development (OT IT) Support Support cross Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate: Energy & Power: grid interconnects, microgrids, battery storage, renewables, and power quality systems. Thermal & Mechanical: liquid cooling ready plants (direct to chip/immersion interfaces), heat recovery and WUE optimized designs. Digital & AI: AIOps/DCIM, digital twins, predictive maintenance, energy optimization, and carbon reporting. Edge & Modular: factory built modules, rapid deployment pods, and distributed site orchestration. Prioritize proprietary digital services and as a service commercial models (Energy as a Service, Cooling as a Service, Availability SLAs). Go to Market & Commercial Acceleration Build the global GTM plan (offer, partners, marketing), including segment specific plays for retrofits vs. greenfield. Equip regional and cross business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win room rituals. Create pursuit frameworks for campus scale programs and multi region frameworks with hyperscalers and Tier 1 colocators. Partnerships & Alliances Help Hitachi create a partner ecosystem spanning cooling technology, power systems, construction/modular, software & observability, and service partners. Facilitate co innovation roadmaps with customers and partners. Build a matrixed, high performing virtual team across regions and business units; coach for segment excellence. Champion safety and integrity as core values; model inclusivity and cross cultural collaboration. Your Background Data Centre domain mastery across design, build, power, cooling, operations, and services, with a track record of influencing C suite decisions. Demonstrated experience crafting segment strategies and scaling integrated OT IT solution portfolios. Working knowledge of AI dense infrastructure (GPU clusters, high density racks), liquid cooling ecosystems, hybrid/on site energy, and AIOps/DCIM operations. Strong commercial acumen: multi stakeholder complex deal shaping, partner led sales, and outcome based contracting. Excellent executive communication; proven ability to influence across cultures and time zones. English fluency; Japanese proficiency is a plus. Equal Opportunity Statement We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
17/05/2026
Full time
Job Description Data Centre Segment Head This is a rare and exciting opportunity to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. As the Data Centre Segment Head, you will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share. Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualize market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go to market as 'One Hitachi'. Your Responsibilities Strategic Leadership & Positioning Own the global Data Centre segment strategy, including vision, value proposition and 3 year growth plan aligned to AI dense and edge to cloud market dynamics. Map Hitachi's current position vs. priority competitors; identify differentiation rooted in energy resilience, high density cooling readiness, digital operations (AIOps), and lifecycle services. Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice for sustainable, AI ready data centres. Own and evolve the Hitachi for Data Centre Market positioning. Market, Customer & Ecosystem Lead market segmentation (hyperscalers, colocation, enterprise, telco/edge, industrial) and define region by region plays (power constrained metros, new build clusters, edge corridors). Help Hitachi establish key executive relationships with utilities, developers, real estate investment trusts (REITs), engineering, procurement, and construction partnerships (EPCs), OEMs, chipmakers, and cloud providers to shape joint opportunities and partnerships. Establish customer advisory boards to validate solution roadmaps. Portfolio & Solution Development (OT IT) Support Support cross Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate: Energy & Power: grid interconnects, microgrids, battery storage, renewables, and power quality systems. Thermal & Mechanical: liquid cooling ready plants (direct to chip/immersion interfaces), heat recovery and WUE optimized designs. Digital & AI: AIOps/DCIM, digital twins, predictive maintenance, energy optimization, and carbon reporting. Edge & Modular: factory built modules, rapid deployment pods, and distributed site orchestration. Prioritize proprietary digital services and as a service commercial models (Energy as a Service, Cooling as a Service, Availability SLAs). Go to Market & Commercial Acceleration Build the global GTM plan (offer, partners, marketing), including segment specific plays for retrofits vs. greenfield. Equip regional and cross business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win room rituals. Create pursuit frameworks for campus scale programs and multi region frameworks with hyperscalers and Tier 1 colocators. Partnerships & Alliances Help Hitachi create a partner ecosystem spanning cooling technology, power systems, construction/modular, software & observability, and service partners. Facilitate co innovation roadmaps with customers and partners. Build a matrixed, high performing virtual team across regions and business units; coach for segment excellence. Champion safety and integrity as core values; model inclusivity and cross cultural collaboration. Your Background Data Centre domain mastery across design, build, power, cooling, operations, and services, with a track record of influencing C suite decisions. Demonstrated experience crafting segment strategies and scaling integrated OT IT solution portfolios. Working knowledge of AI dense infrastructure (GPU clusters, high density racks), liquid cooling ecosystems, hybrid/on site energy, and AIOps/DCIM operations. Strong commercial acumen: multi stakeholder complex deal shaping, partner led sales, and outcome based contracting. Excellent executive communication; proven ability to influence across cultures and time zones. English fluency; Japanese proficiency is a plus. Equal Opportunity Statement We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.