Daresbury, Warrington WA4, UK Job Description Posted Friday 19 June 2026 at 00:00 Expires Thursday 2 July 2026 at 23:59 Function: Finance & Trading Location: Hybrid - within one of our offices (Nottingham, Alfreton, Wakefield, Daresbury or Sheffield) Contract type: 6 months fixed term contract Salary: £56,476 with potential to rise to £66,443 over 3 years Closing Date: Thursday 2 nd July 2026 NHS Supply Chain currently has an opportunity for a Principal Finance Analyst to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives. We are seeking an experienced, Principal Finance Analyst who will play a key role within the Finance team. This role has the responsibility for leading a small team of analysts, delivering accurate forecasting, analysis and reporting, as well as high-quality financial insight that supports the organisation's operations and decision making. You will work closely with Finance Business Partners, Commercial, Procurement and Operations teams, and external suppliers. You will act as a senior escalation point, provide leadership coverage where required, and drive continuous improvement across finance processes, systems and outputs. Every day you will . Lead, coach and develop a team of finance analysts, ensuring high performance and professional development, setting priorities, allocating work and ensuring delivery of team objectives. Act as first point of escalation for complex stakeholder, customer or supplier queries Provide high quality financial insight to senior stakeholders, translating complex data into clear, actionable recommendations Support commercial decision making and the resolution of complex queries through data driven insight and close collaboration with commercial teams and suppliers Deputise for senior management as required Provide financial modelling and scenario analysis to support strategic planning, growth and decision making Deliver month end processes and ensure accurate income recognition, including journals, reconciliations and reporting on commercial income streams such as rebates Provide detailed sales, margin and rebate analysis, identifying key drivers, risks and opportunities Lead the coordination and delivery of robust financial forecasts, ensuring assumptions are clearly understood, challenged and communicated Support the production of the annual budget and wider financial planning processes Drive and support business wide financial performance improvement and continuous improvement initiatives Enhance financial planning and reporting processes, tools and controls, ensuring strong governance, accuracy and consistency across all outputs What can we offer you? We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. We are dedicated to your development, through in house training, support, and access to external qualifications to maximise your potential. A focus on your well being offering 1 day of paid well being leave and free access to the 24/7 Employee Assistance Programme. Generous pension scheme (with us contributing 12% when you contribute 6%). Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave allowing you to give back to your community. Access to many discounts from the Blue Light Card to NHS Discounts. Who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Proven experience in financial planning, forecasting, reporting and commercial finance within a complex organisation Experience of leading, coaching and developing teams Advanced financial modelling and analytical skills, with the ability to interpret complex datasets and generate insight Experience of month end processes including journals, reconciliations and consolidated reporting Strong understanding of sales, margin and income analysis Ability to influence and provide strategic financial advice to senior stakeholders Excellent stakeholder management and business partnering skills across multiple functions Qualified accountant (ACCA, CIMA, ICAEW) or equivalent experience Advanced Excel and MS Office skills Strong communication skills, with the ability to present financial information clearly to non finance audiences Proactive, organised and able to manage competing priorities effectively Continuous improvement mindset with a focus on enhancing processes, accuracy and insight Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn't match perfectly with the job advert, we encourage you to still apply.
24/06/2026
Full time
Daresbury, Warrington WA4, UK Job Description Posted Friday 19 June 2026 at 00:00 Expires Thursday 2 July 2026 at 23:59 Function: Finance & Trading Location: Hybrid - within one of our offices (Nottingham, Alfreton, Wakefield, Daresbury or Sheffield) Contract type: 6 months fixed term contract Salary: £56,476 with potential to rise to £66,443 over 3 years Closing Date: Thursday 2 nd July 2026 NHS Supply Chain currently has an opportunity for a Principal Finance Analyst to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives. We are seeking an experienced, Principal Finance Analyst who will play a key role within the Finance team. This role has the responsibility for leading a small team of analysts, delivering accurate forecasting, analysis and reporting, as well as high-quality financial insight that supports the organisation's operations and decision making. You will work closely with Finance Business Partners, Commercial, Procurement and Operations teams, and external suppliers. You will act as a senior escalation point, provide leadership coverage where required, and drive continuous improvement across finance processes, systems and outputs. Every day you will . Lead, coach and develop a team of finance analysts, ensuring high performance and professional development, setting priorities, allocating work and ensuring delivery of team objectives. Act as first point of escalation for complex stakeholder, customer or supplier queries Provide high quality financial insight to senior stakeholders, translating complex data into clear, actionable recommendations Support commercial decision making and the resolution of complex queries through data driven insight and close collaboration with commercial teams and suppliers Deputise for senior management as required Provide financial modelling and scenario analysis to support strategic planning, growth and decision making Deliver month end processes and ensure accurate income recognition, including journals, reconciliations and reporting on commercial income streams such as rebates Provide detailed sales, margin and rebate analysis, identifying key drivers, risks and opportunities Lead the coordination and delivery of robust financial forecasts, ensuring assumptions are clearly understood, challenged and communicated Support the production of the annual budget and wider financial planning processes Drive and support business wide financial performance improvement and continuous improvement initiatives Enhance financial planning and reporting processes, tools and controls, ensuring strong governance, accuracy and consistency across all outputs What can we offer you? We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. We are dedicated to your development, through in house training, support, and access to external qualifications to maximise your potential. A focus on your well being offering 1 day of paid well being leave and free access to the 24/7 Employee Assistance Programme. Generous pension scheme (with us contributing 12% when you contribute 6%). Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave allowing you to give back to your community. Access to many discounts from the Blue Light Card to NHS Discounts. Who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Proven experience in financial planning, forecasting, reporting and commercial finance within a complex organisation Experience of leading, coaching and developing teams Advanced financial modelling and analytical skills, with the ability to interpret complex datasets and generate insight Experience of month end processes including journals, reconciliations and consolidated reporting Strong understanding of sales, margin and income analysis Ability to influence and provide strategic financial advice to senior stakeholders Excellent stakeholder management and business partnering skills across multiple functions Qualified accountant (ACCA, CIMA, ICAEW) or equivalent experience Advanced Excel and MS Office skills Strong communication skills, with the ability to present financial information clearly to non finance audiences Proactive, organised and able to manage competing priorities effectively Continuous improvement mindset with a focus on enhancing processes, accuracy and insight Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn't match perfectly with the job advert, we encourage you to still apply.
Join UsVodafone Business is a leading technology communications company that serves over 6m business customers across SME to multi-national segments and a wide range of industries. By connecting people, places and things, Vodafone Business helps organisations succeed in a digital world, keeping society connected. With our expertise in connectivity, our leading IoT platform and our global scale, we help businesses to deliver the results that they need to progress and thrive. We offer a broad product portfolio to meet specific needs of our customers supporting their digital transformation. Industry analysts have recognised our market leadership for years, including in Software Defined Networking. where this role vacancy has been created.The Senior Product Manager will lead, and provide E2E global lifecycle management for, one or more of our Software Defined Networking technology product lines sold globally by Vodafone Business markets. Pivotal to our future growth ambition, these products include SD-WAN, SASE, LAN, Multi-Cloud Connectivity, and are in high demand with a backdrop of accelerating cloud and digital adoption, hybrid working and business needs for improved security, agility and efficiency.This highly visible, senior product manager role requires proven experience working effectively on a global and multi-market/country basis with a wide range of senior internal and external stakeholders from eco-system partners to Technology, Product Management, GTM/Marketing, Commercial and Finance functions.What you'll doLocation:Malaga/Madrid/London PaddingtonKey role accountabilities:Act as the CEO for your product line(s) on a global basisBuild, scale and lead consistent multi-market products and manage the E2E product lifecyclePeople management for the right candidate, potentially including more junior global product manager &/or product specialist colleaguesStrong collaboration with local market product managers and cross functional teams, to ensure that your products remain relevant and deliver against our Growth, Customer and Simplification objectives.Key accountabilities and decision ownership:Driving strategy for the product line ( 3-year horizon) to meet global business and commercial priorities (e.g. revenue growth, margin, customer acquisition)Full ownership and accountability for the product commercials, business case and P&LCapture and translate global customer/local market needs into clear product line capabilities and features or to optimize existing productsFocus on 'total product design' to ensure all E2E requirements are captured including quality, safety, regulatory and sustainabilityCreate and maintain global product roadmaps, ensuring alignment with In-country Product Managers.Ensuring local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fencedInterface to senior leadership team/ decision boards where necessary to ensure visibility and alignment of global product requirements and roadmapsOverseeing the agile product development phase to ensure necessary governance, funding and key deliverables are achieved on time, budget and to quality, working with their respective Senior Technology Product LeadActs as 'chief publicist' for their products to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through their In-country Product Managers and relevant teams (incl. marketing, commercial, sales etc.).Identifying/working with product OEM/ partners determining how they will support the creation of new productsManage all in-life and end-of-life requirements to optimize global product performance, capability and commercials, initiating resolving actions where necessaryWho you areCore competencies, knowledge and experience:Strong background in Enterprise Networking with experience in some or all of Network as a Service, Cloud Connectivity and Software Defined WAN/SASE products (Preferred)History of thought leadership and driving transformational improvementAbility to lead a product line on a global, centralised product management, basis across multiple marketsExperience developing, securing alignment, and executing product line plansAble to spot global technology trends and has a clear understanding of relevant product technologiesStrong influencing and conflict management skills including conflicting local market requirementsThe gravitas to act as the expert for their product portfolio with credibility up to customer 'C' level and senior leadership team (SLT) level.Appropriate experience in leading others (ideally direct reports) and virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition.Able to manage multi-market product business cases, P&Ls and commercials Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver, product and CX healthProduct lifecycle management experience including rationalisation and in-life product growth plansMust have technical / professional qualifications:Graduate, with minimum of a bachelor's degree.SAFe agile trained (preferred)Product Management (preferredBenefitsHybrid work modelBonus on top of the gross salary.Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.Intensive Summer Schedule during July and August.Up to 20 days per year of 100% remote work from other locations.Private Health and Life Insurance for employees and Family25 vacation days, plus December 24th and 31st off.Optional Pension Plan.Access to an online learning platform for continuous training.: 282743Please, apply with an English version of your CV.Not a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.Together we can.
24/06/2026
Full time
Join UsVodafone Business is a leading technology communications company that serves over 6m business customers across SME to multi-national segments and a wide range of industries. By connecting people, places and things, Vodafone Business helps organisations succeed in a digital world, keeping society connected. With our expertise in connectivity, our leading IoT platform and our global scale, we help businesses to deliver the results that they need to progress and thrive. We offer a broad product portfolio to meet specific needs of our customers supporting their digital transformation. Industry analysts have recognised our market leadership for years, including in Software Defined Networking. where this role vacancy has been created.The Senior Product Manager will lead, and provide E2E global lifecycle management for, one or more of our Software Defined Networking technology product lines sold globally by Vodafone Business markets. Pivotal to our future growth ambition, these products include SD-WAN, SASE, LAN, Multi-Cloud Connectivity, and are in high demand with a backdrop of accelerating cloud and digital adoption, hybrid working and business needs for improved security, agility and efficiency.This highly visible, senior product manager role requires proven experience working effectively on a global and multi-market/country basis with a wide range of senior internal and external stakeholders from eco-system partners to Technology, Product Management, GTM/Marketing, Commercial and Finance functions.What you'll doLocation:Malaga/Madrid/London PaddingtonKey role accountabilities:Act as the CEO for your product line(s) on a global basisBuild, scale and lead consistent multi-market products and manage the E2E product lifecyclePeople management for the right candidate, potentially including more junior global product manager &/or product specialist colleaguesStrong collaboration with local market product managers and cross functional teams, to ensure that your products remain relevant and deliver against our Growth, Customer and Simplification objectives.Key accountabilities and decision ownership:Driving strategy for the product line ( 3-year horizon) to meet global business and commercial priorities (e.g. revenue growth, margin, customer acquisition)Full ownership and accountability for the product commercials, business case and P&LCapture and translate global customer/local market needs into clear product line capabilities and features or to optimize existing productsFocus on 'total product design' to ensure all E2E requirements are captured including quality, safety, regulatory and sustainabilityCreate and maintain global product roadmaps, ensuring alignment with In-country Product Managers.Ensuring local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fencedInterface to senior leadership team/ decision boards where necessary to ensure visibility and alignment of global product requirements and roadmapsOverseeing the agile product development phase to ensure necessary governance, funding and key deliverables are achieved on time, budget and to quality, working with their respective Senior Technology Product LeadActs as 'chief publicist' for their products to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through their In-country Product Managers and relevant teams (incl. marketing, commercial, sales etc.).Identifying/working with product OEM/ partners determining how they will support the creation of new productsManage all in-life and end-of-life requirements to optimize global product performance, capability and commercials, initiating resolving actions where necessaryWho you areCore competencies, knowledge and experience:Strong background in Enterprise Networking with experience in some or all of Network as a Service, Cloud Connectivity and Software Defined WAN/SASE products (Preferred)History of thought leadership and driving transformational improvementAbility to lead a product line on a global, centralised product management, basis across multiple marketsExperience developing, securing alignment, and executing product line plansAble to spot global technology trends and has a clear understanding of relevant product technologiesStrong influencing and conflict management skills including conflicting local market requirementsThe gravitas to act as the expert for their product portfolio with credibility up to customer 'C' level and senior leadership team (SLT) level.Appropriate experience in leading others (ideally direct reports) and virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition.Able to manage multi-market product business cases, P&Ls and commercials Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver, product and CX healthProduct lifecycle management experience including rationalisation and in-life product growth plansMust have technical / professional qualifications:Graduate, with minimum of a bachelor's degree.SAFe agile trained (preferred)Product Management (preferredBenefitsHybrid work modelBonus on top of the gross salary.Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.Intensive Summer Schedule during July and August.Up to 20 days per year of 100% remote work from other locations.Private Health and Life Insurance for employees and Family25 vacation days, plus December 24th and 31st off.Optional Pension Plan.Access to an online learning platform for continuous training.: 282743Please, apply with an English version of your CV.Not a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.Together we can.
# Cyber Security Platform Engineer - Microsoft - LondonIT/Information/Cyber SecurityRef:198 Date Posted: Monday 25 May 2026LinkedInFacebookXTitle: Cyber Security Platform Engineer - MicrosoftReference No: 2161Company: FTSE 100Reports to Security Platform Engineering ManagerLocation: LondonWorking Pattern 37.5 hours per week, Monday - Friday. Location: London/Peterborough, with potential travel to divisional sites as required by advisory engagements (hybrid working arrangements in place).Salary: £59,000 - £72,000Benefits Bupa, Matched pension contributions. The Role Group Cyber Security Overview The Group Cyber Security (GCS) team is responsible for managing cyber risk appropriately across) the Group and has recently refreshed its cyber strategy, with a renewed focus on embedding cyber security as part of the culture and DNA. This is a highly federated business model spanning 11 divisions and over 50 countries, and the cyber strategy has been designed to build materially improved security capabilities whilst working with a divisional focus.It is an exciting time to join GCS. We are in a period of significant investment, with a multi-year transformation programme under way to build new security capabilities at pace. GCS is responsible for setting the Group cyber standard, measuring compliance against it across all the businesses, and delivering a portfolio of centrally managed security services that divisions can rely on.The Security Platform Engineering function is central to that portfolio - responsible for ensuring that the security tools the organisation invests in are deeply understood, expertly configured, continuously improved, and consistently delivering their intended security and business value. Microsoft is the most strategically significant security platform, and the uplift and optimisation of the Microsoft security estate is one of the most consequential engineering challenges in the GCS transformation programme. Role Summary Reporting to the Security Platform Engineering Manager, the Cyber Security Platform Engineer - Microsoft is the Group dedicated technical authority for the Microsoft security platform. The role carries implied ownership of the full Microsoft security stack: the M365 Defender suite, the security-relevant capabilities of Microsoft Entra ID (conditional access, Privileged Identity Management, access packages, and least privilege), Intune, and the foundational configuration of the Microsoft 365 and Azure environments on which all of these depend. This is a role that extends beyond BAU platform management: a significant part of the initial mandate is to critically assess the current state of the Microsoft estate - spanning E3, Active Directory, Entra ID, Intune, and existing Defender deployments - identify the gaps against vendor-recommended best practice and the Group cyber standard, and build a prioritised strategy and plan to close them.This role is the primary technical owner of that relationship on the GCS side - working directly with the Microsoft team to prioritise, plan, and drive the E5 deployment across the estate, and ensuring that the professional services and engineering resources available are directed at the highest-value activities. The role must navigate the realities of the federated organisation with skill: delivery will depend on partnership with divisional IT teams, and getting there will require excellent stakeholder management, a clear change communication approach, and an absolute commitment to end-user experience. Zero tolerance for avoidable downtime is not a preference - it is a non-negotiable operating constraint.The role works in close partnership with the Cyber Architecture Manager, the Group CTO function, the IT Frameworks Director, Assurance leads, Divisional Security Leads, and the Identity Transformation team. It shares the defining mindset of the whole platform engineering function: genuine passion for the Microsoft platform, curiosity about its full capability, and the drive to get to a secure, consistent, vendor-recommended configuration as quickly and as safely as possible. Role Responsibilities / Accountabilities Microsoft Estate Assessment, Gap Analysis & Strategy • Conduct a structured, critical assessment of the current Microsoft security estate, covering Active Directory, Microsoft Entra ID, Intune, M365 (E3 and current Defender deployments), and Azure security configuration; benchmark the current state against Microsoft's secure score recommendations, vendor best practice, and the Group cyber technical standard, and produce a clear, evidence-based gap analysis.• Develop a prioritised Microsoft security uplift strategy and delivery plan that sequences remediation and enhancement activity by risk reduction impact, operational feasibility, and alignment with the E5 migration roadmap; ensure the plan is realistic for federated environment and has clear milestones, owners, and success criteria.• Maintain the Microsoft security uplift plan as a live document; track progress against milestones, report status to the Security Platform Engineering Manager, and adapt the plan to the Groups environment, the threat landscape, and the Microsoft product roadmap evolve. Microsoft Defender Platform Ownership & Engineering • Own the technical configuration, ongoing engineering, and operational health of the full M365 Defender suite, including Defender for Endpoint, Defender for Identity, Defender for Cloud Apps, Defender for Office 365, and Microsoft Sentinel integration; maintain configurations to the approved baseline and drive continuous improvement against vendor-recommended configuration.• Work closely with the SOC to tune Defender configurations for effective detection and response; adjust detection rules, custom detection queries, and alert thresholds in response to SOC operational feedback, ensuring analysts receive high-fidelity, actionable alerts with minimal noise.• Develop and maintain detailed configuration documentation, runbooks, and change records for all Defender workloads; ensure configuration state is consistently documented, version-controlled, and auditable. Entra ID Security & Identity Controls • Own the security configuration of Microsoft Entra ID across the Group; take implied technical ownership of the security-relevant Entra capabilities including Conditional Access policy design and enforcement, Privileged Identity Management (PIM), access packages and entitlement management, Identity Protection, and the application of least privilege principles across the directory.• Work with the Cyber Architecture Manager, the IT Frameworks Director, and Assurance leads to ensure that GCS policies - including BYOD, remote access, and privilege management policies - are correctly and completely manifested in Entra Conditional Access policies and Intune device compliance rules; maintain a clear mapping between policy intent and platform configuration.• Support the Active Directory to Entra ID modernisation journey; identify legacy AD configurations and hybrid identity risks that need to be addressed as part of the E5 migration, and work with the Identity Transformation team to ensure Entra security configuration activity is co-ordinated with the broader identity programme.• Own the Intune security configuration, maintain device compliance policies, configuration profiles, and security baselines; ensure Intune is configured to enforce the Group endpoint security standard and provides accurate device compliance data to Entra Conditional Access and the Defender estate. E5 Migration, ECIF Engagement & Microsoft Relationship • Act as GCS's primary technical liaison to the Microsoft ECIF (Engineering Co-Investment Fund) team; plan, prioritise, and drive the E5 deployment programme in partnership with the ECIF team, ensuring that Microsoft engineering resources are directed at the highest-value activities and that the Organisation is getting the maximum benefit from the co-investment engagement.• Manage the technical relationship with Microsoft across the security and identity platform; maintain active engagement with Microsoft technical account management, product specialists, and engineering teams; use the account relationship to gain early access to roadmap briefings, preview features, escalation paths, and best-practice guidance relevant to the organisations environment.• Plan and manage the technical delivery of E5 capability rollout across the divisions; sequence deployment activity to maximise early security value, sequence it safely within the change management constraints, and ensure each phase is fully tested, documented, and supported before moving to the next.• Maintain accurate records of Microsoft licence entitlements, feature adoption, and E5 deployment progress; ensure the Group is consuming the capabilities it is paying for, and provide the Security Platform Engineering Manager with clear, up-to-date visibility of licence utilisation and deployment status.• Policy Manifestation, Standards Alignment & Assurance• Translate Group cyber technical standards and security policies into enforceable Microsoft platform configurations; maintain a clear, auditable mapping between each policy requirement and its implementation in Defender, Entra, Intune, or other Microsoft controls, and ensure divergence is identified and remediated promptly.• Work closely with the Director of Cyber Assurance and Assurance leads to support controls assessment of the Microsoft estate; provide technical evidence of configuration compliance, investigate gaps identified through continuous controls monitoring (including Axonius), and drive remediation of control failures to closure . click apply for full job details
23/06/2026
Full time
# Cyber Security Platform Engineer - Microsoft - LondonIT/Information/Cyber SecurityRef:198 Date Posted: Monday 25 May 2026LinkedInFacebookXTitle: Cyber Security Platform Engineer - MicrosoftReference No: 2161Company: FTSE 100Reports to Security Platform Engineering ManagerLocation: LondonWorking Pattern 37.5 hours per week, Monday - Friday. Location: London/Peterborough, with potential travel to divisional sites as required by advisory engagements (hybrid working arrangements in place).Salary: £59,000 - £72,000Benefits Bupa, Matched pension contributions. The Role Group Cyber Security Overview The Group Cyber Security (GCS) team is responsible for managing cyber risk appropriately across) the Group and has recently refreshed its cyber strategy, with a renewed focus on embedding cyber security as part of the culture and DNA. This is a highly federated business model spanning 11 divisions and over 50 countries, and the cyber strategy has been designed to build materially improved security capabilities whilst working with a divisional focus.It is an exciting time to join GCS. We are in a period of significant investment, with a multi-year transformation programme under way to build new security capabilities at pace. GCS is responsible for setting the Group cyber standard, measuring compliance against it across all the businesses, and delivering a portfolio of centrally managed security services that divisions can rely on.The Security Platform Engineering function is central to that portfolio - responsible for ensuring that the security tools the organisation invests in are deeply understood, expertly configured, continuously improved, and consistently delivering their intended security and business value. Microsoft is the most strategically significant security platform, and the uplift and optimisation of the Microsoft security estate is one of the most consequential engineering challenges in the GCS transformation programme. Role Summary Reporting to the Security Platform Engineering Manager, the Cyber Security Platform Engineer - Microsoft is the Group dedicated technical authority for the Microsoft security platform. The role carries implied ownership of the full Microsoft security stack: the M365 Defender suite, the security-relevant capabilities of Microsoft Entra ID (conditional access, Privileged Identity Management, access packages, and least privilege), Intune, and the foundational configuration of the Microsoft 365 and Azure environments on which all of these depend. This is a role that extends beyond BAU platform management: a significant part of the initial mandate is to critically assess the current state of the Microsoft estate - spanning E3, Active Directory, Entra ID, Intune, and existing Defender deployments - identify the gaps against vendor-recommended best practice and the Group cyber standard, and build a prioritised strategy and plan to close them.This role is the primary technical owner of that relationship on the GCS side - working directly with the Microsoft team to prioritise, plan, and drive the E5 deployment across the estate, and ensuring that the professional services and engineering resources available are directed at the highest-value activities. The role must navigate the realities of the federated organisation with skill: delivery will depend on partnership with divisional IT teams, and getting there will require excellent stakeholder management, a clear change communication approach, and an absolute commitment to end-user experience. Zero tolerance for avoidable downtime is not a preference - it is a non-negotiable operating constraint.The role works in close partnership with the Cyber Architecture Manager, the Group CTO function, the IT Frameworks Director, Assurance leads, Divisional Security Leads, and the Identity Transformation team. It shares the defining mindset of the whole platform engineering function: genuine passion for the Microsoft platform, curiosity about its full capability, and the drive to get to a secure, consistent, vendor-recommended configuration as quickly and as safely as possible. Role Responsibilities / Accountabilities Microsoft Estate Assessment, Gap Analysis & Strategy • Conduct a structured, critical assessment of the current Microsoft security estate, covering Active Directory, Microsoft Entra ID, Intune, M365 (E3 and current Defender deployments), and Azure security configuration; benchmark the current state against Microsoft's secure score recommendations, vendor best practice, and the Group cyber technical standard, and produce a clear, evidence-based gap analysis.• Develop a prioritised Microsoft security uplift strategy and delivery plan that sequences remediation and enhancement activity by risk reduction impact, operational feasibility, and alignment with the E5 migration roadmap; ensure the plan is realistic for federated environment and has clear milestones, owners, and success criteria.• Maintain the Microsoft security uplift plan as a live document; track progress against milestones, report status to the Security Platform Engineering Manager, and adapt the plan to the Groups environment, the threat landscape, and the Microsoft product roadmap evolve. Microsoft Defender Platform Ownership & Engineering • Own the technical configuration, ongoing engineering, and operational health of the full M365 Defender suite, including Defender for Endpoint, Defender for Identity, Defender for Cloud Apps, Defender for Office 365, and Microsoft Sentinel integration; maintain configurations to the approved baseline and drive continuous improvement against vendor-recommended configuration.• Work closely with the SOC to tune Defender configurations for effective detection and response; adjust detection rules, custom detection queries, and alert thresholds in response to SOC operational feedback, ensuring analysts receive high-fidelity, actionable alerts with minimal noise.• Develop and maintain detailed configuration documentation, runbooks, and change records for all Defender workloads; ensure configuration state is consistently documented, version-controlled, and auditable. Entra ID Security & Identity Controls • Own the security configuration of Microsoft Entra ID across the Group; take implied technical ownership of the security-relevant Entra capabilities including Conditional Access policy design and enforcement, Privileged Identity Management (PIM), access packages and entitlement management, Identity Protection, and the application of least privilege principles across the directory.• Work with the Cyber Architecture Manager, the IT Frameworks Director, and Assurance leads to ensure that GCS policies - including BYOD, remote access, and privilege management policies - are correctly and completely manifested in Entra Conditional Access policies and Intune device compliance rules; maintain a clear mapping between policy intent and platform configuration.• Support the Active Directory to Entra ID modernisation journey; identify legacy AD configurations and hybrid identity risks that need to be addressed as part of the E5 migration, and work with the Identity Transformation team to ensure Entra security configuration activity is co-ordinated with the broader identity programme.• Own the Intune security configuration, maintain device compliance policies, configuration profiles, and security baselines; ensure Intune is configured to enforce the Group endpoint security standard and provides accurate device compliance data to Entra Conditional Access and the Defender estate. E5 Migration, ECIF Engagement & Microsoft Relationship • Act as GCS's primary technical liaison to the Microsoft ECIF (Engineering Co-Investment Fund) team; plan, prioritise, and drive the E5 deployment programme in partnership with the ECIF team, ensuring that Microsoft engineering resources are directed at the highest-value activities and that the Organisation is getting the maximum benefit from the co-investment engagement.• Manage the technical relationship with Microsoft across the security and identity platform; maintain active engagement with Microsoft technical account management, product specialists, and engineering teams; use the account relationship to gain early access to roadmap briefings, preview features, escalation paths, and best-practice guidance relevant to the organisations environment.• Plan and manage the technical delivery of E5 capability rollout across the divisions; sequence deployment activity to maximise early security value, sequence it safely within the change management constraints, and ensure each phase is fully tested, documented, and supported before moving to the next.• Maintain accurate records of Microsoft licence entitlements, feature adoption, and E5 deployment progress; ensure the Group is consuming the capabilities it is paying for, and provide the Security Platform Engineering Manager with clear, up-to-date visibility of licence utilisation and deployment status.• Policy Manifestation, Standards Alignment & Assurance• Translate Group cyber technical standards and security policies into enforceable Microsoft platform configurations; maintain a clear, auditable mapping between each policy requirement and its implementation in Defender, Entra, Intune, or other Microsoft controls, and ensure divergence is identified and remediated promptly.• Work closely with the Director of Cyber Assurance and Assurance leads to support controls assessment of the Microsoft estate; provide technical evidence of configuration compliance, investigate gaps identified through continuous controls monitoring (including Axonius), and drive remediation of control failures to closure . click apply for full job details
IT Support Analyst Application Deadline: 3 July 2026 Department: Corporate Services Employment Type: Full Time Location: London Reporting To: IT Service Delivery Manager Compensation: £24,060 - £36,798 / year Description IT Support Analyst Contract type/Duration: Permanent Working hours: Full time (9day Fortnight companywide) Band: 1.2 Salary: £24,060 to £36798 (depending on office location and proven ability) Reports to: IT Service Delivery Manager Location: Milton Keynes Closing date: 10am 3rd of July 2026 Role purpose: Provide friendly, effective and timely IT support to colleagues, ensuring incidents and service requests are logged, prioritised and resolved in line with agreed service levels. The role supports day-to-day IT operations across end-user computing, collaboration tools and meeting room technology, and contributes to continuous improvement of IT service delivery. Key Responsibilities Utilise the IT Service Desk to log, triage, prioritise and resolve incidents and service requests within agreed SLAs. Provide desk-side (concierge) and remote support for laptops, mobiles, peripherals and standard applications. Set up and maintain user accounts, access and group membership across Active Directory/Azure AD and related services, following joiner/mover/leaver processes. Build, configure and deploy laptops and mobile devices; manage enrolment and compliance using endpoint management tools (e.g., Autopilot, Intune/MDM). Support new-starter onboarding (equipment provisioning, account setup, IT induction) and offboarding (account disablement, asset recovery) in a timely and auditable manner. Maintain the IT asset register, ensuring accurate tracking of devices, warranties, and allocations. Support meeting rooms and AV, including video conferencing and hybrid meeting set ups with internal and external attendees. Monitor endpoint health (antivirus, encryption, backup profiles) and support remediation of security vulnerabilities in line with the IT Security Policy. Escalate major incidents, outages and security concerns appropriately to infrastructure and cyber security teams, providing clear diagnostics and updates. Contribute to knowledge base articles, standard operating procedures and continual service improvement initiatives. Undertake other reasonable duties required to support business operations and strategic objectives. Skills, Knowledge and Expertise Required Experience supporting Windows desktop environments (macOS support is a plus). Hands on experience building and supporting laptops and mobile devices, including software deployment and troubleshooting. Strong working knowledge of Microsoft 365 (Office, Teams, SharePoint) and common collaboration practices. User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene. Practical understanding of networking fundamentals (DNS, DHCP, routing) and client VPN troubleshooting. Experience supporting AV and video conferencing in meeting rooms and live events. Ability to diagnose issues logically, communicate clearly with non technical users, and manage workload against SLAs. Desirable Experience with ITSM tools (e.g., Freshservice/Freshdesk, ServiceNow or similar) and knowledge base management. Familiarity with Microsoft Intune, SCCM, Microsoft Defender and BitLocker. Experience with Zoom (Meetings, Rooms, Webinars) and/or Microsoft Teams Rooms. Exposure to Microsoft Azure services and identity/security concepts. Email security administration experience (e.g., Mimecast) is beneficial. Education and certifications Degree in Computing/Computer Science (or similar) is desirable; relevant equivalent experience will be considered. ITIL Foundation (or similar service management qualification) is desirable. Personal attributes Customer focused, approachable and able to explain technical topics clearly. Organised and able to prioritise effectively in a busy service environment. Proactive problem solver who takes ownership through to resolution. Calm under pressure, with good judgement on when and how to elevate. Collaborative, willing to learn, and open to change and continuous improvement. Committed to security, confidentiality and following agreed processes. Benefits 9 day fortnight for everyone, every other Friday. 23.5 holiday entitlement for everyone, with pro rata calculations for part time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro rata for part time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well being. Payroll Giving scheme, allowing regular charitable contributions from pre tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end to end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
23/06/2026
Full time
IT Support Analyst Application Deadline: 3 July 2026 Department: Corporate Services Employment Type: Full Time Location: London Reporting To: IT Service Delivery Manager Compensation: £24,060 - £36,798 / year Description IT Support Analyst Contract type/Duration: Permanent Working hours: Full time (9day Fortnight companywide) Band: 1.2 Salary: £24,060 to £36798 (depending on office location and proven ability) Reports to: IT Service Delivery Manager Location: Milton Keynes Closing date: 10am 3rd of July 2026 Role purpose: Provide friendly, effective and timely IT support to colleagues, ensuring incidents and service requests are logged, prioritised and resolved in line with agreed service levels. The role supports day-to-day IT operations across end-user computing, collaboration tools and meeting room technology, and contributes to continuous improvement of IT service delivery. Key Responsibilities Utilise the IT Service Desk to log, triage, prioritise and resolve incidents and service requests within agreed SLAs. Provide desk-side (concierge) and remote support for laptops, mobiles, peripherals and standard applications. Set up and maintain user accounts, access and group membership across Active Directory/Azure AD and related services, following joiner/mover/leaver processes. Build, configure and deploy laptops and mobile devices; manage enrolment and compliance using endpoint management tools (e.g., Autopilot, Intune/MDM). Support new-starter onboarding (equipment provisioning, account setup, IT induction) and offboarding (account disablement, asset recovery) in a timely and auditable manner. Maintain the IT asset register, ensuring accurate tracking of devices, warranties, and allocations. Support meeting rooms and AV, including video conferencing and hybrid meeting set ups with internal and external attendees. Monitor endpoint health (antivirus, encryption, backup profiles) and support remediation of security vulnerabilities in line with the IT Security Policy. Escalate major incidents, outages and security concerns appropriately to infrastructure and cyber security teams, providing clear diagnostics and updates. Contribute to knowledge base articles, standard operating procedures and continual service improvement initiatives. Undertake other reasonable duties required to support business operations and strategic objectives. Skills, Knowledge and Expertise Required Experience supporting Windows desktop environments (macOS support is a plus). Hands on experience building and supporting laptops and mobile devices, including software deployment and troubleshooting. Strong working knowledge of Microsoft 365 (Office, Teams, SharePoint) and common collaboration practices. User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene. Practical understanding of networking fundamentals (DNS, DHCP, routing) and client VPN troubleshooting. Experience supporting AV and video conferencing in meeting rooms and live events. Ability to diagnose issues logically, communicate clearly with non technical users, and manage workload against SLAs. Desirable Experience with ITSM tools (e.g., Freshservice/Freshdesk, ServiceNow or similar) and knowledge base management. Familiarity with Microsoft Intune, SCCM, Microsoft Defender and BitLocker. Experience with Zoom (Meetings, Rooms, Webinars) and/or Microsoft Teams Rooms. Exposure to Microsoft Azure services and identity/security concepts. Email security administration experience (e.g., Mimecast) is beneficial. Education and certifications Degree in Computing/Computer Science (or similar) is desirable; relevant equivalent experience will be considered. ITIL Foundation (or similar service management qualification) is desirable. Personal attributes Customer focused, approachable and able to explain technical topics clearly. Organised and able to prioritise effectively in a busy service environment. Proactive problem solver who takes ownership through to resolution. Calm under pressure, with good judgement on when and how to elevate. Collaborative, willing to learn, and open to change and continuous improvement. Committed to security, confidentiality and following agreed processes. Benefits 9 day fortnight for everyone, every other Friday. 23.5 holiday entitlement for everyone, with pro rata calculations for part time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro rata for part time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well being. Payroll Giving scheme, allowing regular charitable contributions from pre tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end to end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation About the role Relay's network runs on forecasts. Every shift released in sortation, every middle-mile van dispatched, every last-mile route planned, every expansion decision made - all downstream of models that predict how parcels move through our system. When those models are right, the network runs efficiently and cost per parcel drops. When they drift, the cost compounds across every stage of the operation. The Network squad builds and maintains the forecasting engine that powers all of it. As a Senior Data Scientist in the Network squad, you will lead a core domain within that engine, working alongside other Data Scientists and Analysts who each bring different expertise. The scope spans demand forecasting, expansion modelling, parcel intelligence, and sortation predictions - and the specific domain you take on will depend on your strengths and what the squad needs most. What's common across all of it: you will build and maintain models that directly drive operational decisions for multiple teams across Relay, every day. This means different things depending on the domain. It might mean building the expansion models that determine where Relay grows next: which outcodes to enter, how volumes ramp in new areas, and how the pitstop network should evolve. It might mean working on the dimensions model that predicts parcel weights and sizes before they arrive, feeding route planning and vehicle loading decisions. It might mean extending the demand forecast horizon from 7 days toward 30, giving downstream teams more lead time to plan. Or it might mean improving the predictions that determine what volume is available to sort on a given night, and how that volume should be allocated across sort centres. Relay operates a centralised data team of around 30 Data Engineers, Analysts, and Data Scientists, with specialists embedded into squads across the business. You will sit in the Network squad alongside other Data Scientists and Analysts, reporting into the centralised data team. The squad is growing, and you will have significant influence over its technical direction and the modelling approaches it adopts. You will be supported by Analysts who build the monitoring and reporting layer, and a squad lead who sets strategic direction. What You'll Do Build and maintain forecasting models within your domain - from initial exploration through to validation and production deployment Learn the operational processes your models serve, supported by the squad and the teams who use the forecasts, and identify where the current approach falls short Monitor how your models perform in production, investigate when accuracy drops, and work with the squad to improve them Contribute to methodology decisions and validation approaches, working with other Data Scientists in the squad to improve the forecasting engine over time Translate problems from consuming squads into data science problems - Sortation, Middle Mile, Last Mile, Routing, and Commercial each depend on Network's forecasts Work with Finance, who extend the operational forecasts into longer-range financial projections, to ensure the handoff between operational and financial models is reliable Quantify the impact of model errors on cost per parcel, helping the squad and stakeholders prioritise where to invest effort Influence the squad's technical direction and modelling approaches as the team grows Who Will Thrive in This Role? Experience thinking about interconnected systems - understanding that a demand forecast isn't just a number, but flows through shift release, van dispatch, route planning, and courier allocation. You're interested in how your models connect to the models around them. A track record of building and delivering models. You've worked from ambiguous starting points before - understanding the problem, building something useful, validating it against real operations, and iterating. You evaluate models beyond standard offline metrics - connecting outputs to downstream applications and business KPIs, and measuring how improvements translate into operational impact. The squad works collaboratively to define priorities and scope, and you'll have support from the squad lead and your peers as you ramp up Strong Python and SQL, and comfort working across the modelling lifecycle - from data extraction and feature engineering through to model training, validation, and production deployment. You've worked with time-series forecasting methods - whether classical statistical approaches, gradient boosting, deep learning, or a combination - and you understand the trade-offs between them. Experience with data engineering is useful, and you'll be supported by a dedicated engineer in the squad. You have at least 5 years of experience in a data science or quantitative modelling role, with examples of models you built that informed operational or commercial decisions. You've taken models from notebook to production - writing maintainable code, building pipelines that run reliably, and debugging when they don't. You've contributed to methodology decisions and understand that a model isn't done when it trains well; it's done when it's running, monitored, and trusted. You have experience communicating with non-technical stakeholders. The squads that consume the forecasts need to trust them, and that trust comes from explaining what the models do, where they're reliable, and where they're not. You're comfortable using AI tools - LLMs, code assistants, and similar - to accelerate your workflow, from exploratory analysis to code generation, and you're curious about where these tools can augment the modelling process itself. This role suits someone who wants to see whether their models made a real difference to how the network operates - there is a direct feedback loop between your work and operational outcomes. Logistics or delivery network experience is a plus, but what matters more is the ability to learn a complex operational domain quickly and model it well. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
22/06/2026
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation About the role Relay's network runs on forecasts. Every shift released in sortation, every middle-mile van dispatched, every last-mile route planned, every expansion decision made - all downstream of models that predict how parcels move through our system. When those models are right, the network runs efficiently and cost per parcel drops. When they drift, the cost compounds across every stage of the operation. The Network squad builds and maintains the forecasting engine that powers all of it. As a Senior Data Scientist in the Network squad, you will lead a core domain within that engine, working alongside other Data Scientists and Analysts who each bring different expertise. The scope spans demand forecasting, expansion modelling, parcel intelligence, and sortation predictions - and the specific domain you take on will depend on your strengths and what the squad needs most. What's common across all of it: you will build and maintain models that directly drive operational decisions for multiple teams across Relay, every day. This means different things depending on the domain. It might mean building the expansion models that determine where Relay grows next: which outcodes to enter, how volumes ramp in new areas, and how the pitstop network should evolve. It might mean working on the dimensions model that predicts parcel weights and sizes before they arrive, feeding route planning and vehicle loading decisions. It might mean extending the demand forecast horizon from 7 days toward 30, giving downstream teams more lead time to plan. Or it might mean improving the predictions that determine what volume is available to sort on a given night, and how that volume should be allocated across sort centres. Relay operates a centralised data team of around 30 Data Engineers, Analysts, and Data Scientists, with specialists embedded into squads across the business. You will sit in the Network squad alongside other Data Scientists and Analysts, reporting into the centralised data team. The squad is growing, and you will have significant influence over its technical direction and the modelling approaches it adopts. You will be supported by Analysts who build the monitoring and reporting layer, and a squad lead who sets strategic direction. What You'll Do Build and maintain forecasting models within your domain - from initial exploration through to validation and production deployment Learn the operational processes your models serve, supported by the squad and the teams who use the forecasts, and identify where the current approach falls short Monitor how your models perform in production, investigate when accuracy drops, and work with the squad to improve them Contribute to methodology decisions and validation approaches, working with other Data Scientists in the squad to improve the forecasting engine over time Translate problems from consuming squads into data science problems - Sortation, Middle Mile, Last Mile, Routing, and Commercial each depend on Network's forecasts Work with Finance, who extend the operational forecasts into longer-range financial projections, to ensure the handoff between operational and financial models is reliable Quantify the impact of model errors on cost per parcel, helping the squad and stakeholders prioritise where to invest effort Influence the squad's technical direction and modelling approaches as the team grows Who Will Thrive in This Role? Experience thinking about interconnected systems - understanding that a demand forecast isn't just a number, but flows through shift release, van dispatch, route planning, and courier allocation. You're interested in how your models connect to the models around them. A track record of building and delivering models. You've worked from ambiguous starting points before - understanding the problem, building something useful, validating it against real operations, and iterating. You evaluate models beyond standard offline metrics - connecting outputs to downstream applications and business KPIs, and measuring how improvements translate into operational impact. The squad works collaboratively to define priorities and scope, and you'll have support from the squad lead and your peers as you ramp up Strong Python and SQL, and comfort working across the modelling lifecycle - from data extraction and feature engineering through to model training, validation, and production deployment. You've worked with time-series forecasting methods - whether classical statistical approaches, gradient boosting, deep learning, or a combination - and you understand the trade-offs between them. Experience with data engineering is useful, and you'll be supported by a dedicated engineer in the squad. You have at least 5 years of experience in a data science or quantitative modelling role, with examples of models you built that informed operational or commercial decisions. You've taken models from notebook to production - writing maintainable code, building pipelines that run reliably, and debugging when they don't. You've contributed to methodology decisions and understand that a model isn't done when it trains well; it's done when it's running, monitored, and trusted. You have experience communicating with non-technical stakeholders. The squads that consume the forecasts need to trust them, and that trust comes from explaining what the models do, where they're reliable, and where they're not. You're comfortable using AI tools - LLMs, code assistants, and similar - to accelerate your workflow, from exploratory analysis to code generation, and you're curious about where these tools can augment the modelling process itself. This role suits someone who wants to see whether their models made a real difference to how the network operates - there is a direct feedback loop between your work and operational outcomes. Logistics or delivery network experience is a plus, but what matters more is the ability to learn a complex operational domain quickly and model it well. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity At Relay, we rely on data to guide how every parcel moves through our network - from when it enters the system to when it's delivered at the doorstep. Our data infrastructure is the backbone that powers everything from real-time operational decisions to strategic business insights to networks of autonomous AI agents. We're looking for a Senior Analytics Engineer to sit within our Last Mile squad; our biggest and most data rich squad. Your role will help contribute to the success of the key agentic workflows that power our Last Mile marketplace. You'll be joining at an exciting moment as we grow rapidly and expand our network across the UK. Who Will Thrive in this role? Design core data models - Partner with engineers and business leaders within the Last Mile squad to design and build foundational data models that power analytics, data science and AI workflows Build the foundations for our key AI systems - Our Last Mile marketplace is becoming increasingly agentic, you will be a key owner of the inputs that power these systems Drive data quality - Implement testing, monitoring, and alerting to ensure our data is accurate, timely, and trustworthy Collaborate - Work with team members across the business to understand their data needs and deliver solutions Shape our practices - Help define and evolve our analytics engineering processes and standards as we scale What We're Looking For 5+ years of experience as an analytics engineer, data engineer, data analyst or similar role Extensive experience with SQL, particularly with BigQuery and PostgreSQL Demonstrated experience with dbt, with a track record of building and maintaining efficient, scalable, and reliable DAGs Python proficiency for data manipulation, scripting, and automation Experience with data visualisation tools such as Tableau, Looker, or similar Experience in effective communication, particularly in gathering requirements and guiding non-technical stakeholders to the right data solutions Familiarity with using AI tools to accelerate your workflow Nice to Have Experience with orchestration tools like Dagster, Airflow, or similar Experience building real-time or near-real-time data pipelines Familiarity with machine learning workflows and feature engineering Experience embedded in teams building customer facing products Previous experience of learning and modelling an unfamiliar operational domain A desire to see the real world impact of what you work on! Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
22/06/2026
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity At Relay, we rely on data to guide how every parcel moves through our network - from when it enters the system to when it's delivered at the doorstep. Our data infrastructure is the backbone that powers everything from real-time operational decisions to strategic business insights to networks of autonomous AI agents. We're looking for a Senior Analytics Engineer to sit within our Last Mile squad; our biggest and most data rich squad. Your role will help contribute to the success of the key agentic workflows that power our Last Mile marketplace. You'll be joining at an exciting moment as we grow rapidly and expand our network across the UK. Who Will Thrive in this role? Design core data models - Partner with engineers and business leaders within the Last Mile squad to design and build foundational data models that power analytics, data science and AI workflows Build the foundations for our key AI systems - Our Last Mile marketplace is becoming increasingly agentic, you will be a key owner of the inputs that power these systems Drive data quality - Implement testing, monitoring, and alerting to ensure our data is accurate, timely, and trustworthy Collaborate - Work with team members across the business to understand their data needs and deliver solutions Shape our practices - Help define and evolve our analytics engineering processes and standards as we scale What We're Looking For 5+ years of experience as an analytics engineer, data engineer, data analyst or similar role Extensive experience with SQL, particularly with BigQuery and PostgreSQL Demonstrated experience with dbt, with a track record of building and maintaining efficient, scalable, and reliable DAGs Python proficiency for data manipulation, scripting, and automation Experience with data visualisation tools such as Tableau, Looker, or similar Experience in effective communication, particularly in gathering requirements and guiding non-technical stakeholders to the right data solutions Familiarity with using AI tools to accelerate your workflow Nice to Have Experience with orchestration tools like Dagster, Airflow, or similar Experience building real-time or near-real-time data pipelines Familiarity with machine learning workflows and feature engineering Experience embedded in teams building customer facing products Previous experience of learning and modelling an unfamiliar operational domain A desire to see the real world impact of what you work on! Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
IT Support Analyst Application Deadline: 3 July 2026 Department: Corporate Services Employment Type: Full Time Location: London Reporting To: IT Service Delivery Manager Compensation: £24,060 - £36,798 / year Description IT Support Analyst Contract type/Duration: Permanent Working hours: Full time (9day Fortnight companywide) Band: 1.2 Salary: £24,060 to £36798 (depending on office location and proven ability) Reports to: IT Service Delivery Manager Location: Milton Keynes Closing date: 10am 3rd of July 2026 Role purpose: Provide friendly, effective and timely IT support to colleagues, ensuring incidents and service requests are logged, prioritised and resolved in line with agreed service levels. The role supports day-to-day IT operations across end-user computing, collaboration tools and meeting room technology, and contributes to continuous improvement of IT service delivery. Key Responsibilities Utilise the IT Service Desk to log, triage, prioritise and resolve incidents and service requests within agreed SLAs. Provide desk-side (concierge) and remote support for laptops, mobiles, peripherals and standard applications. Set up and maintain user accounts, access and group membership across Active Directory/Azure AD and related services, following joiner/mover/leaver processes. Build, configure and deploy laptops and mobile devices; manage enrolment and compliance using endpoint management tools (e.g., Autopilot, Intune/MDM). Support new-starter onboarding (equipment provisioning, account setup, IT induction) and offboarding (account disablement, asset recovery) in a timely and auditable manner. Maintain the IT asset register, ensuring accurate tracking of devices, warranties, and allocations. Support meeting rooms and AV, including video conferencing and hybrid meeting set ups with internal and external attendees. Monitor endpoint health (antivirus, encryption, backup profiles) and support remediation of security vulnerabilities in line with the IT Security Policy. Escalate major incidents, outages and security concerns appropriately to infrastructure and cyber security teams, providing clear diagnostics and updates. Contribute to knowledge base articles, standard operating procedures and continual service improvement initiatives. Undertake other reasonable duties required to support business operations and strategic objectives. Skills, Knowledge and Expertise Required Experience supporting Windows desktop environments (macOS support is a plus). Hands on experience building and supporting laptops and mobile devices, including software deployment and troubleshooting. Strong working knowledge of Microsoft 365 (Office, Teams, SharePoint) and common collaboration practices. User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene. Practical understanding of networking fundamentals (DNS, DHCP, routing) and client VPN troubleshooting. Experience supporting AV and video conferencing in meeting rooms and live events. Ability to diagnose issues logically, communicate clearly with non technical users, and manage workload against SLAs. Desirable Experience with ITSM tools (e.g., Freshservice/Freshdesk, ServiceNow or similar) and knowledge base management. Familiarity with Microsoft Intune, SCCM, Microsoft Defender and BitLocker. Experience with Zoom (Meetings, Rooms, Webinars) and/or Microsoft Teams Rooms. Exposure to Microsoft Azure services and identity/security concepts. Email security administration experience (e.g., Mimecast) is beneficial. Education and certifications Degree in Computing/Computer Science (or similar) is desirable; relevant equivalent experience will be considered. ITIL Foundation (or similar service management qualification) is desirable. Personal attributes Customer focused, approachable and able to explain technical topics clearly. Organised and able to prioritise effectively in a busy service environment. Proactive problem solver who takes ownership through to resolution. Calm under pressure, with good judgement on when and how to elevate. Collaborative, willing to learn, and open to change and continuous improvement. Committed to security, confidentiality and following agreed processes. Benefits 9 day fortnight for everyone, every other Friday. 23.5 holiday entitlement for everyone, with pro rata calculations for part time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro rata for part time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well being. Payroll Giving scheme, allowing regular charitable contributions from pre tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end to end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
21/06/2026
Full time
IT Support Analyst Application Deadline: 3 July 2026 Department: Corporate Services Employment Type: Full Time Location: London Reporting To: IT Service Delivery Manager Compensation: £24,060 - £36,798 / year Description IT Support Analyst Contract type/Duration: Permanent Working hours: Full time (9day Fortnight companywide) Band: 1.2 Salary: £24,060 to £36798 (depending on office location and proven ability) Reports to: IT Service Delivery Manager Location: Milton Keynes Closing date: 10am 3rd of July 2026 Role purpose: Provide friendly, effective and timely IT support to colleagues, ensuring incidents and service requests are logged, prioritised and resolved in line with agreed service levels. The role supports day-to-day IT operations across end-user computing, collaboration tools and meeting room technology, and contributes to continuous improvement of IT service delivery. Key Responsibilities Utilise the IT Service Desk to log, triage, prioritise and resolve incidents and service requests within agreed SLAs. Provide desk-side (concierge) and remote support for laptops, mobiles, peripherals and standard applications. Set up and maintain user accounts, access and group membership across Active Directory/Azure AD and related services, following joiner/mover/leaver processes. Build, configure and deploy laptops and mobile devices; manage enrolment and compliance using endpoint management tools (e.g., Autopilot, Intune/MDM). Support new-starter onboarding (equipment provisioning, account setup, IT induction) and offboarding (account disablement, asset recovery) in a timely and auditable manner. Maintain the IT asset register, ensuring accurate tracking of devices, warranties, and allocations. Support meeting rooms and AV, including video conferencing and hybrid meeting set ups with internal and external attendees. Monitor endpoint health (antivirus, encryption, backup profiles) and support remediation of security vulnerabilities in line with the IT Security Policy. Escalate major incidents, outages and security concerns appropriately to infrastructure and cyber security teams, providing clear diagnostics and updates. Contribute to knowledge base articles, standard operating procedures and continual service improvement initiatives. Undertake other reasonable duties required to support business operations and strategic objectives. Skills, Knowledge and Expertise Required Experience supporting Windows desktop environments (macOS support is a plus). Hands on experience building and supporting laptops and mobile devices, including software deployment and troubleshooting. Strong working knowledge of Microsoft 365 (Office, Teams, SharePoint) and common collaboration practices. User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene. Practical understanding of networking fundamentals (DNS, DHCP, routing) and client VPN troubleshooting. Experience supporting AV and video conferencing in meeting rooms and live events. Ability to diagnose issues logically, communicate clearly with non technical users, and manage workload against SLAs. Desirable Experience with ITSM tools (e.g., Freshservice/Freshdesk, ServiceNow or similar) and knowledge base management. Familiarity with Microsoft Intune, SCCM, Microsoft Defender and BitLocker. Experience with Zoom (Meetings, Rooms, Webinars) and/or Microsoft Teams Rooms. Exposure to Microsoft Azure services and identity/security concepts. Email security administration experience (e.g., Mimecast) is beneficial. Education and certifications Degree in Computing/Computer Science (or similar) is desirable; relevant equivalent experience will be considered. ITIL Foundation (or similar service management qualification) is desirable. Personal attributes Customer focused, approachable and able to explain technical topics clearly. Organised and able to prioritise effectively in a busy service environment. Proactive problem solver who takes ownership through to resolution. Calm under pressure, with good judgement on when and how to elevate. Collaborative, willing to learn, and open to change and continuous improvement. Committed to security, confidentiality and following agreed processes. Benefits 9 day fortnight for everyone, every other Friday. 23.5 holiday entitlement for everyone, with pro rata calculations for part time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro rata for part time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well being. Payroll Giving scheme, allowing regular charitable contributions from pre tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end to end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Job Title: Reporting Lead Location: Birmingham Corporate Title: Vice President You will join Deutsche Bank as a Reporting Lead within the global PlatformNow team, supporting a mission-critical ServiceNow platform used across the organisation. In this role, you will help shape a stable, reliable, and high-quality Reporting and Platform Analytics capability across the platform, working closely with engineering, operations, and business teams in a regulated environment. You will ensure Reporting solutions are intuitive, consistent, accessible, and aligned with business outcomes, platform governance and data quality principles. This is an opportunity to make a meaningful impact, bring forward ideas, and contribute to the strategic direction of the platform as part of a supportive and inclusive team. What we'll offer you Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your Key Responsibilities Define and lead the Reporting and Platform Analytics capability for the ServiceNow platform Act as the ServiceNow Reporting authority in governance forums, driving high-quality and consistent user experiences Establish and lead ServiceNow Reporting and Platform Analytics governance, including participation in design authority forums, and ensure user needs are understood and embedded throughout solution intake, design, and delivery Partner with Product Owners, Business Analysts, Architects, Developers, and Enterprise User Experience (UX) and Organisational Change Management (OCM) teams to shape Reporting design decisions across portals, workspaces, and workflows Review and guide Reporting designs and implementations to ensure they meet standards for usability, accessibility and data quality Lead complex, cross-functional initiatives with a high degree of autonomy, influencing platform standards and outcomes Your Skills and Experience Experience with the ServiceNow platform, including a track record of influencing or leading Reporting and data analytics outcomes Strong knowledge of ServiceNow Platform Analytics principles, methodologies, and ServiceNow best practices Good understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request Working knowledge of platform configuration, including flows, business rules, client scripts, and User Interface (UI) policies Familiarity with incident, problem, change, and request management processes Strong communication and stakeholder management skills How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards). Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process.
20/06/2026
Full time
Job Title: Reporting Lead Location: Birmingham Corporate Title: Vice President You will join Deutsche Bank as a Reporting Lead within the global PlatformNow team, supporting a mission-critical ServiceNow platform used across the organisation. In this role, you will help shape a stable, reliable, and high-quality Reporting and Platform Analytics capability across the platform, working closely with engineering, operations, and business teams in a regulated environment. You will ensure Reporting solutions are intuitive, consistent, accessible, and aligned with business outcomes, platform governance and data quality principles. This is an opportunity to make a meaningful impact, bring forward ideas, and contribute to the strategic direction of the platform as part of a supportive and inclusive team. What we'll offer you Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your Key Responsibilities Define and lead the Reporting and Platform Analytics capability for the ServiceNow platform Act as the ServiceNow Reporting authority in governance forums, driving high-quality and consistent user experiences Establish and lead ServiceNow Reporting and Platform Analytics governance, including participation in design authority forums, and ensure user needs are understood and embedded throughout solution intake, design, and delivery Partner with Product Owners, Business Analysts, Architects, Developers, and Enterprise User Experience (UX) and Organisational Change Management (OCM) teams to shape Reporting design decisions across portals, workspaces, and workflows Review and guide Reporting designs and implementations to ensure they meet standards for usability, accessibility and data quality Lead complex, cross-functional initiatives with a high degree of autonomy, influencing platform standards and outcomes Your Skills and Experience Experience with the ServiceNow platform, including a track record of influencing or leading Reporting and data analytics outcomes Strong knowledge of ServiceNow Platform Analytics principles, methodologies, and ServiceNow best practices Good understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request Working knowledge of platform configuration, including flows, business rules, client scripts, and User Interface (UI) policies Familiarity with incident, problem, change, and request management processes Strong communication and stakeholder management skills How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards). Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process.
Ready to make travel easier for millions? Airalo is the world's first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What's in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We're curious problem-solvers who love tackling challenges that haven't been solved before and building tools and processes that scale impact across the company. Airalo's fully remote Data team is growing. You'll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn't just dashboards - it's using data to drive strategy, inform product and growth decisions, and create real impact. You'll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. As the Data Engineering Manager, you will lead the foundational backend of our data organization. You will directly manage our current pod of Data Engineers (2 Senior Data Engineers and 1 Customer Data Platform Engineer) and shape the hiring roadmap as the function grows - including scoping future specialized roles such as Machine Learning Engineers. Partnering closely with the Data Director, you will help us transition out of the reactive, ad-hoc phase and into a structured, highly scalable data ecosystem. You will own the architecture, ingestion, and orchestration that powers the rest of the data team - ensuring that our Analytics Engineers, Data Analysts and other users have a rock-solid, high-quality foundation to build upon. This role goes beyond building a data platform. You'll be the connective tissue between Product & Engineering, MarTech, and our partner ecosystem - ensuring data is produced cleanly at the source, captured reliably, and delivered cohesively across the entire organization. What You Will Do: Manage, mentor, and grow a high-performing team of Senior Data Engineers and CDP Engineers. Drive hiring for the Data Engineering function as it grows, including scoping future specialized roles such as Machine Learning Engineers. Foster a culture of engineering excellence, continuous learning, and cross-pollination of knowledge. Own the technical roadmap for Airalo's data infrastructure (GCP, BigQuery), orchestration (Dagster, Airflow), and ingestion (Fivetran, custom APIs). Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Bridge the data platform with MarTech and third party ecosystems (PSPs, MNOs, CDPs, attribution platforms), ensuring customer events, campaign data, and partner integrations flow cohesively in both directions. Partner with Software Engineering to embed data quality at the source - implementing data contracts, co owning schema decisions, and driving the rollout of a data catalogue across the organization. Establish the foundations for real time data capabilities as the business matures beyond batch processing. Design systems that prioritize data quality, privacy, and governance standards across all data initiatives. Transition the team's workflow from reactive problem solving to structured, agile delivery. Oversee the maintenance and optimization of high performance data pipelines, implementing CI/CD automation, observability frameworks, and strict data quality gates. Roll up your sleeves when necessary to assist with complex code reviews, Python/Scala development, or unblocking the team on difficult architectural challenges. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company wide goal of 80 % self serve analytics. Must-haves: 7+ years of professional experience as a Data/Software Engineer, with at least 2+ years of experience directly managing and scaling data engineering teams. You thrive in low maturity or greenfield data environments. You're comfortable navigating ambiguity and enjoy the process of laying down paved roads and engineering standards where none existed before. Deep, hands on background with major cloud platforms (GCP preferred) and cloud native data warehouses (BigQuery preferred, or Snowflake/Redshift). Strong experience with orchestration tools (Airflow, Dagster), ELT pipelines (Fivetran, dbt), and distributed data processing frameworks (Apache Spark, Flink). Hands on experience using AI tools to accelerate engineering workflows - code generation, code review, pipeline debugging, or documentation. Strong coding experience in Python (and/or Scala) and advanced SQL across relational and non relational databases. Experience implementing CI/CD, Infrastructure as Code, and observability/monitoring for data pipelines. Bachelor's degree in Computer Science, Engineering, Statistics, Information Systems, or a related quantitative field. Nice-to-have: Experience implementing data contracts, data catalogues (Atlan, Amundsen, DataHub), or federated governance models. Experience with Customer Data Platforms (Segment, mParticle, or similar), MarTech data integration, and real time event processing. Experience in marketplace, B2C, or high volume transactional businesses. Previous work in globally distributed data environments (multi currency, multi region, multi language). Experience building or contributing to experimentation platform infrastructure (A/B testing pipelines, feature flag data, experiment analysis frameworks). Exposure to Machine Learning infrastructure - not necessarily building models, but scoping teams, tooling, and pipelines that support ML workloads. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
19/06/2026
Full time
Ready to make travel easier for millions? Airalo is the world's first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What's in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We're curious problem-solvers who love tackling challenges that haven't been solved before and building tools and processes that scale impact across the company. Airalo's fully remote Data team is growing. You'll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn't just dashboards - it's using data to drive strategy, inform product and growth decisions, and create real impact. You'll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. As the Data Engineering Manager, you will lead the foundational backend of our data organization. You will directly manage our current pod of Data Engineers (2 Senior Data Engineers and 1 Customer Data Platform Engineer) and shape the hiring roadmap as the function grows - including scoping future specialized roles such as Machine Learning Engineers. Partnering closely with the Data Director, you will help us transition out of the reactive, ad-hoc phase and into a structured, highly scalable data ecosystem. You will own the architecture, ingestion, and orchestration that powers the rest of the data team - ensuring that our Analytics Engineers, Data Analysts and other users have a rock-solid, high-quality foundation to build upon. This role goes beyond building a data platform. You'll be the connective tissue between Product & Engineering, MarTech, and our partner ecosystem - ensuring data is produced cleanly at the source, captured reliably, and delivered cohesively across the entire organization. What You Will Do: Manage, mentor, and grow a high-performing team of Senior Data Engineers and CDP Engineers. Drive hiring for the Data Engineering function as it grows, including scoping future specialized roles such as Machine Learning Engineers. Foster a culture of engineering excellence, continuous learning, and cross-pollination of knowledge. Own the technical roadmap for Airalo's data infrastructure (GCP, BigQuery), orchestration (Dagster, Airflow), and ingestion (Fivetran, custom APIs). Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Bridge the data platform with MarTech and third party ecosystems (PSPs, MNOs, CDPs, attribution platforms), ensuring customer events, campaign data, and partner integrations flow cohesively in both directions. Partner with Software Engineering to embed data quality at the source - implementing data contracts, co owning schema decisions, and driving the rollout of a data catalogue across the organization. Establish the foundations for real time data capabilities as the business matures beyond batch processing. Design systems that prioritize data quality, privacy, and governance standards across all data initiatives. Transition the team's workflow from reactive problem solving to structured, agile delivery. Oversee the maintenance and optimization of high performance data pipelines, implementing CI/CD automation, observability frameworks, and strict data quality gates. Roll up your sleeves when necessary to assist with complex code reviews, Python/Scala development, or unblocking the team on difficult architectural challenges. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company wide goal of 80 % self serve analytics. Must-haves: 7+ years of professional experience as a Data/Software Engineer, with at least 2+ years of experience directly managing and scaling data engineering teams. You thrive in low maturity or greenfield data environments. You're comfortable navigating ambiguity and enjoy the process of laying down paved roads and engineering standards where none existed before. Deep, hands on background with major cloud platforms (GCP preferred) and cloud native data warehouses (BigQuery preferred, or Snowflake/Redshift). Strong experience with orchestration tools (Airflow, Dagster), ELT pipelines (Fivetran, dbt), and distributed data processing frameworks (Apache Spark, Flink). Hands on experience using AI tools to accelerate engineering workflows - code generation, code review, pipeline debugging, or documentation. Strong coding experience in Python (and/or Scala) and advanced SQL across relational and non relational databases. Experience implementing CI/CD, Infrastructure as Code, and observability/monitoring for data pipelines. Bachelor's degree in Computer Science, Engineering, Statistics, Information Systems, or a related quantitative field. Nice-to-have: Experience implementing data contracts, data catalogues (Atlan, Amundsen, DataHub), or federated governance models. Experience with Customer Data Platforms (Segment, mParticle, or similar), MarTech data integration, and real time event processing. Experience in marketplace, B2C, or high volume transactional businesses. Previous work in globally distributed data environments (multi currency, multi region, multi language). Experience building or contributing to experimentation platform infrastructure (A/B testing pipelines, feature flag data, experiment analysis frameworks). Exposure to Machine Learning infrastructure - not necessarily building models, but scoping teams, tooling, and pipelines that support ML workloads. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
The role, as part of the Canopius Service Desk team, is responsible for providing Level 1 and Level 2 IT support services across Canopius. The UK-based roles will be scheduled to work core UK hours (between 08:00 and 18:00), including some weekends. The Service Desk Analyst will focus on delivering high-performing, reliable, responsive, and resilient IT services across all Canopius offices. The successful candidate will proactively support IT operations within the Service Desk environment at 1st and 2nd line level, escalating issues where required to ensure a smooth and effective support operation for end users. The role will provide Service Desk support to the Canopius user community and assist regional Technical Support team members. The Service Desk Analyst will also act as an active communicator of incidents and customer experience between IT and internal customers. The role will support end users both in the office and remotely as the hybrid working environment continues to evolve, including support with Problems, Major Incidents, and ticket escalations. You will be the main point of contact via phone and ITSM tickets, ensuring accurate ticket logging and maintaining end-to-end ownership of logged calls. This role would suit experienced Service Desk support professionals or someone looking to further develop their interest in IT and technology within a support team environment. The role will be based in Manchester, covering UK core hours between 08:00 and 18:00 on a defined rota pattern. This will include some weekend working and occasional extended UK business hours. Hybrid working between the Manchester Hub and home will be supported within the agreed coverage pattern. Responsibilities Good understanding of IT Service Desk call logging and ticket queue management, ensuring adherence to agreed SLA times Utilise knowledge base articles and procedure documentation to identify solutions and update information where required Participate in the development, publication, and regular review of IT support procedures, user support documentation, and reporting to help maintain high levels of customer service, satisfaction, and perception Liaise with 3rd Line support teams regarding escalations, problems, and major incidents Support testing activities where changes or new processes are being deployed Support and maintain the IT support function as part of a 24x7 global coverage model Provide 1st and 2nd Line IT support to the Canopius user community Maintain a customer-focused approach, delivering high-quality support and value to the customer base Always provide excellent customer service, demonstrating empathy and patience when supporting users Answer telephone calls in a professional, confident, and timely manner, with a strong focus on first-time fixes Accurately record user requests and issues within the Service Desk ticketing system Adhere to agreed SLAs and KPIs Participate in the incident queue management rota, ensuring incident queues are actively managed, triaged, and escalated appropriately on allocated rota days Respond to IT Service Desk calls within agreed SLA times Ensure calls outside of the Service Desk resolution or support scope are routed promptly to the appropriate resolver teams Where incidents or issues cannot be resolved by the Service Desk, ensure timely escalation to 3rd Line support teams in line with published SLAs and customer expectations Manage customer communications effectively, ensuring users are kept informed of progress and that high-impact issues are identified and escalated appropriately Carry out basic administration of Active Directory, Exchange, and O365 systems in line with the Canopius Joiners, Movers, and Leavers Policy and other IT procedures Support software and licence management activities Cloud Computing (Proficiency level 1) Disaster Recovery Management (Proficiency level 1) Infrastructure as Code (IaC) (Proficiency level 1) System Maintenance (Proficiency level 1) System Performance Monitoring (Proficiency level 1) Qualifications & Experience Previous experience within a Service Desk, Customer Service, or IT Support role Experience providing 1st and 2nd Line IT support, preferably within a corporate environment Experience using ITSM tools, ideally ServiceNow Working knowledge of Microsoft desktop operating systems and Microsoft Office products, particularly O365, Teams, SharePoint Online, OneDrive, and OneNote Basic understanding of PCs, laptops, smartphones, and associated technologies Awareness and understanding of IT Service Desk toolsets, processes, and remote access tools Experience supporting a geographically dispersed user base Strong communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels across the business Strong organisational and time management skills, with the ability to prioritise tasks effectively ITIL Foundation certification is highly desirable Demonstrates an interest in technology, with the ability and willingness to learn and support new systems and technologies Confident in managing day-to-day support activities, with the ability to think both tactically and strategically High attention to detail with a strong focus on accuracy and quality of work Proactive self-starter who shows initiative and is willing to take ownership of tasks and responsibilities Strong collaborator with excellent relationship-building skills and the ability to work effectively with people from diverse cultures and backgrounds Benefits We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health. EEO Statement We are fully committed equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments. Job Info Job Identification 651 Job Category Information & Technology Job Schedule Full time Locations Level 5, Manchester, M2 3AB, GB (Hybrid)
18/06/2026
Full time
The role, as part of the Canopius Service Desk team, is responsible for providing Level 1 and Level 2 IT support services across Canopius. The UK-based roles will be scheduled to work core UK hours (between 08:00 and 18:00), including some weekends. The Service Desk Analyst will focus on delivering high-performing, reliable, responsive, and resilient IT services across all Canopius offices. The successful candidate will proactively support IT operations within the Service Desk environment at 1st and 2nd line level, escalating issues where required to ensure a smooth and effective support operation for end users. The role will provide Service Desk support to the Canopius user community and assist regional Technical Support team members. The Service Desk Analyst will also act as an active communicator of incidents and customer experience between IT and internal customers. The role will support end users both in the office and remotely as the hybrid working environment continues to evolve, including support with Problems, Major Incidents, and ticket escalations. You will be the main point of contact via phone and ITSM tickets, ensuring accurate ticket logging and maintaining end-to-end ownership of logged calls. This role would suit experienced Service Desk support professionals or someone looking to further develop their interest in IT and technology within a support team environment. The role will be based in Manchester, covering UK core hours between 08:00 and 18:00 on a defined rota pattern. This will include some weekend working and occasional extended UK business hours. Hybrid working between the Manchester Hub and home will be supported within the agreed coverage pattern. Responsibilities Good understanding of IT Service Desk call logging and ticket queue management, ensuring adherence to agreed SLA times Utilise knowledge base articles and procedure documentation to identify solutions and update information where required Participate in the development, publication, and regular review of IT support procedures, user support documentation, and reporting to help maintain high levels of customer service, satisfaction, and perception Liaise with 3rd Line support teams regarding escalations, problems, and major incidents Support testing activities where changes or new processes are being deployed Support and maintain the IT support function as part of a 24x7 global coverage model Provide 1st and 2nd Line IT support to the Canopius user community Maintain a customer-focused approach, delivering high-quality support and value to the customer base Always provide excellent customer service, demonstrating empathy and patience when supporting users Answer telephone calls in a professional, confident, and timely manner, with a strong focus on first-time fixes Accurately record user requests and issues within the Service Desk ticketing system Adhere to agreed SLAs and KPIs Participate in the incident queue management rota, ensuring incident queues are actively managed, triaged, and escalated appropriately on allocated rota days Respond to IT Service Desk calls within agreed SLA times Ensure calls outside of the Service Desk resolution or support scope are routed promptly to the appropriate resolver teams Where incidents or issues cannot be resolved by the Service Desk, ensure timely escalation to 3rd Line support teams in line with published SLAs and customer expectations Manage customer communications effectively, ensuring users are kept informed of progress and that high-impact issues are identified and escalated appropriately Carry out basic administration of Active Directory, Exchange, and O365 systems in line with the Canopius Joiners, Movers, and Leavers Policy and other IT procedures Support software and licence management activities Cloud Computing (Proficiency level 1) Disaster Recovery Management (Proficiency level 1) Infrastructure as Code (IaC) (Proficiency level 1) System Maintenance (Proficiency level 1) System Performance Monitoring (Proficiency level 1) Qualifications & Experience Previous experience within a Service Desk, Customer Service, or IT Support role Experience providing 1st and 2nd Line IT support, preferably within a corporate environment Experience using ITSM tools, ideally ServiceNow Working knowledge of Microsoft desktop operating systems and Microsoft Office products, particularly O365, Teams, SharePoint Online, OneDrive, and OneNote Basic understanding of PCs, laptops, smartphones, and associated technologies Awareness and understanding of IT Service Desk toolsets, processes, and remote access tools Experience supporting a geographically dispersed user base Strong communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels across the business Strong organisational and time management skills, with the ability to prioritise tasks effectively ITIL Foundation certification is highly desirable Demonstrates an interest in technology, with the ability and willingness to learn and support new systems and technologies Confident in managing day-to-day support activities, with the ability to think both tactically and strategically High attention to detail with a strong focus on accuracy and quality of work Proactive self-starter who shows initiative and is willing to take ownership of tasks and responsibilities Strong collaborator with excellent relationship-building skills and the ability to work effectively with people from diverse cultures and backgrounds Benefits We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health. EEO Statement We are fully committed equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments. Job Info Job Identification 651 Job Category Information & Technology Job Schedule Full time Locations Level 5, Manchester, M2 3AB, GB (Hybrid)
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Sheffield, Yorkshire
DTS Business Analyst Application Deadline: 27 June 2026 Department: Digital & Technology Services Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Edit Zsibrita Compensation: £39,153 - £41,772 / year Description Hours: 37 hours per week (full time) Contract: 3 x Permanent Salary: Grade 8 - £39,153 - £41,772 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) We are recruiting three permanent Business Analysts to join our Digital & Technology Services (DTS) team. This is an exciting opportunity to play a key role in delivering digital transformation across the organisation. As a Business Analyst, you will act as a vital link between business needs and technology solutions, working closely with stakeholders to understand requirements, analyse processes, and identify opportunities for improvement. You will contribute to shaping how digital services are designed and delivered, ensuring solutions align with strategic priorities and deliver measurable value. Working as part of a collaborative DTS team, you will support the delivery of complex projects and programmes, helping to drive efficiency, enhance services, and enable smarter ways of working through the effective use of technology. You will also help translate business challenges into clear requirements and actionable insights, supporting informed decision-making and successful change implementation. Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile (please see role profile attached). Please note, all applications should be made directly via our careers portal. About the role Operating within a Digital, Technology Services (DTS) environment, this role supports the delivery of the digital strategy by applying structured business analysis to identify, define, and enable technology-driven change. You will ensure that digital initiatives are grounded in clear business needs, aligned to strategic priorities, and supported by robust analysis, requirements definition, and evaluation. About you We're looking for an experienced Business Analyst with strong analytical capability and a solid understanding of how technology can enable business improvement. Comfortable working in a complex environment, this role requires the ability to manage competing priorities while engaging effectively with a wide range of stakeholders. Skills and previous experience Proven experience operating as a Business Analyst within a Digital, Technology Services (DTS) or IT delivery environment, supporting the successful delivery of change across programmes and projects. Demonstrable experience delivering business analysis activities across the full IT delivery lifecycle, including requirements engineering, solution design support, testing (UAT), and implementation. Experience applying structured business analysis techniques such as requirements elicitation, process modelling, user stories, and use cases within digital and technology change initiatives. Strong experience working with stakeholders across business and technical teams within a DTS/IT environment, including facilitating workshops and managing competing priorities. Proven ability to apply analytical techniques such as root cause analysis, gap analysis, and impact assessment to complex business and system problems within IT delivery contexts. Experience working with digital platforms and enterprise systems, ideally including CRM solutions (e.g., Microsoft Dynamics) and web-based applications. Qualifications and knowledge Educated to degree level or equivalent professional experience. Evidence of ongoing professional development in Business Analysis (e.g., BCS/ISEB, IIBA or similar). Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include: Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi Scheme which allows office based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time off in the form of Flexi Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle to Work schemes. Training on the job - Support with upskilling skills through on the job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity and Equality Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
18/06/2026
Full time
DTS Business Analyst Application Deadline: 27 June 2026 Department: Digital & Technology Services Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Edit Zsibrita Compensation: £39,153 - £41,772 / year Description Hours: 37 hours per week (full time) Contract: 3 x Permanent Salary: Grade 8 - £39,153 - £41,772 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) We are recruiting three permanent Business Analysts to join our Digital & Technology Services (DTS) team. This is an exciting opportunity to play a key role in delivering digital transformation across the organisation. As a Business Analyst, you will act as a vital link between business needs and technology solutions, working closely with stakeholders to understand requirements, analyse processes, and identify opportunities for improvement. You will contribute to shaping how digital services are designed and delivered, ensuring solutions align with strategic priorities and deliver measurable value. Working as part of a collaborative DTS team, you will support the delivery of complex projects and programmes, helping to drive efficiency, enhance services, and enable smarter ways of working through the effective use of technology. You will also help translate business challenges into clear requirements and actionable insights, supporting informed decision-making and successful change implementation. Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile (please see role profile attached). Please note, all applications should be made directly via our careers portal. About the role Operating within a Digital, Technology Services (DTS) environment, this role supports the delivery of the digital strategy by applying structured business analysis to identify, define, and enable technology-driven change. You will ensure that digital initiatives are grounded in clear business needs, aligned to strategic priorities, and supported by robust analysis, requirements definition, and evaluation. About you We're looking for an experienced Business Analyst with strong analytical capability and a solid understanding of how technology can enable business improvement. Comfortable working in a complex environment, this role requires the ability to manage competing priorities while engaging effectively with a wide range of stakeholders. Skills and previous experience Proven experience operating as a Business Analyst within a Digital, Technology Services (DTS) or IT delivery environment, supporting the successful delivery of change across programmes and projects. Demonstrable experience delivering business analysis activities across the full IT delivery lifecycle, including requirements engineering, solution design support, testing (UAT), and implementation. Experience applying structured business analysis techniques such as requirements elicitation, process modelling, user stories, and use cases within digital and technology change initiatives. Strong experience working with stakeholders across business and technical teams within a DTS/IT environment, including facilitating workshops and managing competing priorities. Proven ability to apply analytical techniques such as root cause analysis, gap analysis, and impact assessment to complex business and system problems within IT delivery contexts. Experience working with digital platforms and enterprise systems, ideally including CRM solutions (e.g., Microsoft Dynamics) and web-based applications. Qualifications and knowledge Educated to degree level or equivalent professional experience. Evidence of ongoing professional development in Business Analysis (e.g., BCS/ISEB, IIBA or similar). Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include: Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi Scheme which allows office based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time off in the form of Flexi Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle to Work schemes. Training on the job - Support with upskilling skills through on the job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity and Equality Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Lead Data Analyst Application Deadline: 12 July 2026 Department: Technology Employment Type: Permanent - Full Time Location: Chippenham, Wiltshire Reporting To: Seb Lear Compensation: £65,000 - £75,000 / year Description We have an exciting opportunity for a Data Analytics Lead to join our team and play a pivotal role in shaping how data, analytics and AI drive decision making across the business. Reporting to the Head of Data, you'll combine strategic leadership with hands on technical expertise, leading our analytics function while remaining close to the data and the challenges that matter most. You'll directly manage two central BI Analysts and provide technical leadership, coaching and mentorship to a wider community of ten analysts embedded across the business. Acting as a trusted partner to senior stakeholders, you'll help define the right questions, uncover meaningful insights and turn complex analysis into clear, actionable recommendations. We're looking for a commercially minded analytics leader who thrives in a fast moving environment and is passionate about delivering measurable business impact. You'll set the direction for analytics at Good Energy, own the analytics roadmap and play a key role in shaping how BI, AI and modern data tools are adopted across the organisation. This is a high impact role at the heart of data driven decision making, business transformation and innovation. Responsibilities Analytics strategy & leadership: Define and deliver our analytics strategy, ensuring analytics activity is aligned to business priorities and delivers measurable value. Team leadership & capability building: Lead and develop two central BI Analysts while providing technical leadership, coaching and support to a wider community of analysts across the business. Hands on analytics & technical excellence: Stay close to the data, leading by example on analytical quality, technical standards and best practice while supporting complex investigations and high priority business questions. Stakeholder partnership & decision support: Build strong relationships with senior leaders, translating business challenges into analytical approaches, insights and recommendations that drive action. Data storytelling & communication: Champion clear, concise and business focused communication, ensuring insights, dashboards and recommendations are understood, trusted and acted upon. Roadmap ownership & prioritisation: Own analytics intake, prioritisation and delivery processes, making informed trade offs and providing visibility on priorities, progress and outcomes. Experimentation & performance improvement: Embed data and experimentation into decision making across product, marketing and operational teams, helping the business test, learn and continuously improve. AI enabled ways of working: Champion the use of AI assisted tools (Claude, Cursor, Copilot or similar) within the team to speed up iteration, improve code, sharpen documentation and raise the quality of every analysis. Governance, compliance & assurance: Ensure analytics outputs, controls and documentation meet regulatory, audit and compliance requirements. Cross functional collaboration: Partner closely with Data Engineering, Data Science and Technology teams to ensure analytics solutions are scalable, reliable and aligned with our wider data strategy. What you'll need to succeed We're looking for a hands on analytics leader, who blends deep technical capability with strong stakeholder leadership. You'll be comfortable writing SQL and reviewing complex queries when shaping analytics strategy, building trust with senior leaders, and turning ambiguity into clear, actionable insight. You'll likely have experience helping to build or mature a data function in a fast moving environment where definitions, tooling and ways of working were still evolving. Essentials Strong SQL & data fluency: Confident writing and reviewing SQL, and collaborating closely with data engineering in modern lakehouse/warehouse environments (e.g. Databricks). BI tooling expertise: Experience with modern BI tools (Power BI, Looker, Tableau, Lightdash, Metabase or similar), including semantic layer design or rollout. AI enabled analytics: Practical experience using AI tools (e.g. Claude, Copilot, Cursor) to accelerate analysis, improve code quality and enhance documentation. Metric & KPI ownership: Strong conviction on metric definitions and governance, with experience improving or rebuilding KPI frameworks and semantic consistency. Stakeholder influence: Excellent communicator who builds trust quickly, uncovers the real problem behind requests, and translates analysis into clear, compelling narratives. Building in ambiguity: Comfortable working in evolving environments, helping establish structure, standards and data culture from the ground up. Hybrid working explained: When and where you'll be in the office Our office is based in Chippenham, Wiltshire. For this role, we're looking for candidates who can come in to our Chippenham office, once a week based on location. We offer both formal and informal flexible working options. Full time hours are 37.5 per week, Monday to Friday. The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges. We promote work life balance and flexibility through hybrid working, which combines both remote and office work. Benefits you can rely on £500 work from home allowance. £500 travel allowance. £500 annual development allowance. 15% annual bonus: company wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business. 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You'll also have the option to buy additional leave, allowing for a better work life balance. Ethical pension plan provided by Aviva, with employer matched contributions up to 7.5% of your base salary.
18/06/2026
Full time
Lead Data Analyst Application Deadline: 12 July 2026 Department: Technology Employment Type: Permanent - Full Time Location: Chippenham, Wiltshire Reporting To: Seb Lear Compensation: £65,000 - £75,000 / year Description We have an exciting opportunity for a Data Analytics Lead to join our team and play a pivotal role in shaping how data, analytics and AI drive decision making across the business. Reporting to the Head of Data, you'll combine strategic leadership with hands on technical expertise, leading our analytics function while remaining close to the data and the challenges that matter most. You'll directly manage two central BI Analysts and provide technical leadership, coaching and mentorship to a wider community of ten analysts embedded across the business. Acting as a trusted partner to senior stakeholders, you'll help define the right questions, uncover meaningful insights and turn complex analysis into clear, actionable recommendations. We're looking for a commercially minded analytics leader who thrives in a fast moving environment and is passionate about delivering measurable business impact. You'll set the direction for analytics at Good Energy, own the analytics roadmap and play a key role in shaping how BI, AI and modern data tools are adopted across the organisation. This is a high impact role at the heart of data driven decision making, business transformation and innovation. Responsibilities Analytics strategy & leadership: Define and deliver our analytics strategy, ensuring analytics activity is aligned to business priorities and delivers measurable value. Team leadership & capability building: Lead and develop two central BI Analysts while providing technical leadership, coaching and support to a wider community of analysts across the business. Hands on analytics & technical excellence: Stay close to the data, leading by example on analytical quality, technical standards and best practice while supporting complex investigations and high priority business questions. Stakeholder partnership & decision support: Build strong relationships with senior leaders, translating business challenges into analytical approaches, insights and recommendations that drive action. Data storytelling & communication: Champion clear, concise and business focused communication, ensuring insights, dashboards and recommendations are understood, trusted and acted upon. Roadmap ownership & prioritisation: Own analytics intake, prioritisation and delivery processes, making informed trade offs and providing visibility on priorities, progress and outcomes. Experimentation & performance improvement: Embed data and experimentation into decision making across product, marketing and operational teams, helping the business test, learn and continuously improve. AI enabled ways of working: Champion the use of AI assisted tools (Claude, Cursor, Copilot or similar) within the team to speed up iteration, improve code, sharpen documentation and raise the quality of every analysis. Governance, compliance & assurance: Ensure analytics outputs, controls and documentation meet regulatory, audit and compliance requirements. Cross functional collaboration: Partner closely with Data Engineering, Data Science and Technology teams to ensure analytics solutions are scalable, reliable and aligned with our wider data strategy. What you'll need to succeed We're looking for a hands on analytics leader, who blends deep technical capability with strong stakeholder leadership. You'll be comfortable writing SQL and reviewing complex queries when shaping analytics strategy, building trust with senior leaders, and turning ambiguity into clear, actionable insight. You'll likely have experience helping to build or mature a data function in a fast moving environment where definitions, tooling and ways of working were still evolving. Essentials Strong SQL & data fluency: Confident writing and reviewing SQL, and collaborating closely with data engineering in modern lakehouse/warehouse environments (e.g. Databricks). BI tooling expertise: Experience with modern BI tools (Power BI, Looker, Tableau, Lightdash, Metabase or similar), including semantic layer design or rollout. AI enabled analytics: Practical experience using AI tools (e.g. Claude, Copilot, Cursor) to accelerate analysis, improve code quality and enhance documentation. Metric & KPI ownership: Strong conviction on metric definitions and governance, with experience improving or rebuilding KPI frameworks and semantic consistency. Stakeholder influence: Excellent communicator who builds trust quickly, uncovers the real problem behind requests, and translates analysis into clear, compelling narratives. Building in ambiguity: Comfortable working in evolving environments, helping establish structure, standards and data culture from the ground up. Hybrid working explained: When and where you'll be in the office Our office is based in Chippenham, Wiltshire. For this role, we're looking for candidates who can come in to our Chippenham office, once a week based on location. We offer both formal and informal flexible working options. Full time hours are 37.5 per week, Monday to Friday. The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges. We promote work life balance and flexibility through hybrid working, which combines both remote and office work. Benefits you can rely on £500 work from home allowance. £500 travel allowance. £500 annual development allowance. 15% annual bonus: company wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business. 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You'll also have the option to buy additional leave, allowing for a better work life balance. Ethical pension plan provided by Aviva, with employer matched contributions up to 7.5% of your base salary.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director Analyst - Infrastructure Cybersecurity based in United Kingdom. This senior-level role sits at the intersection of strategic research, cybersecurity expertise, and executive advisory, focusing on how organizations design and evolve secure infrastructure in an increasingly complex threat landscape. You will act as a trusted authority for global IT leaders, delivering forward-looking insights that shape infrastructure security strategies and investment decisions. The role combines deep technical understanding with high-impact thought leadership, requiring the ability to translate emerging technologies and threats into actionable guidance. You will analyze market shifts, vendor ecosystems, and security architectures that underpin modern enterprise environments. Operating at a global scale, you will influence decision-makers across industries while contributing to high-visibility research and speaking engagements. This is a highly visible role for an expert who thrives at the frontier of cybersecurity innovation and enterprise transformation. Accountabilities Conduct in-depth research and analysis of infrastructure cybersecurity markets, identifying trends, risks, and emerging opportunities across enterprise environments Develop forward-looking insights on secure networking and infrastructure protection, including SASE, SSE, Zero Trust, endpoint security, and cloud security models Produce high-quality research, reports, and thought leadership content that supports CIOs, CISOs, and IT leaders in strategic decision-making Deliver clear and authoritative presentations to senior executives and industry audiences, both virtually and at global conferences Evaluate cybersecurity vendors, technologies, and architectures to assess market positioning, adoption patterns, and competitive differentiation Collaborate with internal teams to support client engagement, account growth, and advisory service delivery Continuously monitor geopolitical, regulatory, and technological shifts impacting infrastructure security strategies Requirements 12+ years of experience in infrastructure cybersecurity, secure networking architecture, or related enterprise IT security domains Strong expertise in modern security frameworks and architectures, including SASE, SSE, Zero Trust, and identity-centric security models Deep understanding of cloud security, endpoint protection, patch management, backup and disaster recovery practices Proven knowledge of leading cybersecurity vendors and platforms (e.g., Palo Alto Networks, Cisco, Zscaler, Fortinet, CrowdStrike, Microsoft, SentinelOne, Netskope, Cato Networks) Ability to analyze complex technical and business environments and translate them into clear, actionable insights for senior decision-makers Strong familiarity with cybersecurity frameworks such as NIST CSF 2.0, ISO/IEC 27001, ISO 42001, and NIST AI RMF Intellectual curiosity around emerging threats, including AI-driven attacks, post-quantum cryptography risks, and advanced ransomware models Excellent communication, storytelling, and presentation skills for executive-level audiences Advanced degree preferred; bachelor's degree required Benefits Flexible hybrid/remote working model with strong support for work-life balance Highly competitive compensation with performance-based rewards for top contributors Comprehensive benefits package aligned with global standards (healthcare, wellbeing, and insurance support) Generous paid time off and vacation policies Access to continuous learning, professional development, and industry conference participation Inclusive, global work environment with strong collaboration across diverse teams Opportunity to influence enterprise cybersecurity strategies at a global scale Exposure to cutting-edge AI and cybersecurity research at the forefront of industry transformation
18/06/2026
Full time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director Analyst - Infrastructure Cybersecurity based in United Kingdom. This senior-level role sits at the intersection of strategic research, cybersecurity expertise, and executive advisory, focusing on how organizations design and evolve secure infrastructure in an increasingly complex threat landscape. You will act as a trusted authority for global IT leaders, delivering forward-looking insights that shape infrastructure security strategies and investment decisions. The role combines deep technical understanding with high-impact thought leadership, requiring the ability to translate emerging technologies and threats into actionable guidance. You will analyze market shifts, vendor ecosystems, and security architectures that underpin modern enterprise environments. Operating at a global scale, you will influence decision-makers across industries while contributing to high-visibility research and speaking engagements. This is a highly visible role for an expert who thrives at the frontier of cybersecurity innovation and enterprise transformation. Accountabilities Conduct in-depth research and analysis of infrastructure cybersecurity markets, identifying trends, risks, and emerging opportunities across enterprise environments Develop forward-looking insights on secure networking and infrastructure protection, including SASE, SSE, Zero Trust, endpoint security, and cloud security models Produce high-quality research, reports, and thought leadership content that supports CIOs, CISOs, and IT leaders in strategic decision-making Deliver clear and authoritative presentations to senior executives and industry audiences, both virtually and at global conferences Evaluate cybersecurity vendors, technologies, and architectures to assess market positioning, adoption patterns, and competitive differentiation Collaborate with internal teams to support client engagement, account growth, and advisory service delivery Continuously monitor geopolitical, regulatory, and technological shifts impacting infrastructure security strategies Requirements 12+ years of experience in infrastructure cybersecurity, secure networking architecture, or related enterprise IT security domains Strong expertise in modern security frameworks and architectures, including SASE, SSE, Zero Trust, and identity-centric security models Deep understanding of cloud security, endpoint protection, patch management, backup and disaster recovery practices Proven knowledge of leading cybersecurity vendors and platforms (e.g., Palo Alto Networks, Cisco, Zscaler, Fortinet, CrowdStrike, Microsoft, SentinelOne, Netskope, Cato Networks) Ability to analyze complex technical and business environments and translate them into clear, actionable insights for senior decision-makers Strong familiarity with cybersecurity frameworks such as NIST CSF 2.0, ISO/IEC 27001, ISO 42001, and NIST AI RMF Intellectual curiosity around emerging threats, including AI-driven attacks, post-quantum cryptography risks, and advanced ransomware models Excellent communication, storytelling, and presentation skills for executive-level audiences Advanced degree preferred; bachelor's degree required Benefits Flexible hybrid/remote working model with strong support for work-life balance Highly competitive compensation with performance-based rewards for top contributors Comprehensive benefits package aligned with global standards (healthcare, wellbeing, and insurance support) Generous paid time off and vacation policies Access to continuous learning, professional development, and industry conference participation Inclusive, global work environment with strong collaboration across diverse teams Opportunity to influence enterprise cybersecurity strategies at a global scale Exposure to cutting-edge AI and cybersecurity research at the forefront of industry transformation
UnWork is a management consulting firm specialising in the future of work, workplace transformation and digital innovation. We partner with global organisations to reimagine the employee experience, optimise digital ecosystems and shape technology strategies that support high performing, people centred workplaces. We are looking for an analytical and critical thinker with a minimum of four years' experience in Research and Data Analytics, ideally in the workplace or real estate industry, to join our team. In this role you will be taking an active role in leading projects and working closely with clients and stakeholders at all levels, generating insights into client data which will be used to make strategic business decisions. Location This role is available in London, UK and New York, US. For the UK position, you will primarily be located at our Southwark office, with some remote working. Salary Package: OTE £50K+ including bonus and benefits. Contract Full time contract. What you can look forward to working at UnWork Accelerated career growth within our organisation Drive innovation and collaboration at every stage of our dynamic consultancy projects Engage with a prestigious portfolio of Fortune and FTSE listed clients, opening doors to impactful contributions and expanding your career horizons Gain hands on experience consulting with clients and stakeholders across all levels, building a valuable network while honing your skills Incentivise initiative, unlocking opportunities for personal and career advancement You will play a pivotal role in shaping and influencing project direction, ensuring your voice is heard and valued in our initiatives You will have the opportunity to engage with an extensive network of clients through UnGroup, expanding your professional connections and experiences Key Responsibilities Direct data and trend analysis and the UnWork research function to drive the development of our knowledge resources Create presentations, interim and final delivery packs for clients, involving copy writing, content creation, image selection and layout design Lead the data collection process Develop client relationships and oversee project deliverables to ensure client satisfaction Lead workshops and client meetings as required Raise the profile of UnWork by regularly attending conferences and networking events to establish relationships, identify partners and future customers Requirements Educated to degree level (or equivalent) in a numerate/scientific discipline Strong ability in MS Excel and PowerPoint Experience in Python, R and/or another data oriented programming language Experience in Tableau or similar (e.g. PowerBI or Spotfire) Previous experience in a business research or analyst position Intermediate ability/experience of MS Access (desirable) Skills and Characteristics Self starter, able to work and learn independently Strong analytical and critical thinking skills Excellent data presentation and writing skills Business acumen and understanding of business needs Interpersonal skills including strong verbal and written communication Strong time and project management skills Inquisitive attitude, keen to learn and quick to pick up new ideas and skills An interest in innovation and the future of work Benefits Include Salary Package: OTE £50K+ including bonus 32 days holiday per annum (incl. Bank Holidays), rising to 37 linked to length of service Cycle to Work Scheme Training and development opportunities Central London location with good transport links Hybrid working; typically working 3 days in our office Company share options
18/06/2026
Full time
UnWork is a management consulting firm specialising in the future of work, workplace transformation and digital innovation. We partner with global organisations to reimagine the employee experience, optimise digital ecosystems and shape technology strategies that support high performing, people centred workplaces. We are looking for an analytical and critical thinker with a minimum of four years' experience in Research and Data Analytics, ideally in the workplace or real estate industry, to join our team. In this role you will be taking an active role in leading projects and working closely with clients and stakeholders at all levels, generating insights into client data which will be used to make strategic business decisions. Location This role is available in London, UK and New York, US. For the UK position, you will primarily be located at our Southwark office, with some remote working. Salary Package: OTE £50K+ including bonus and benefits. Contract Full time contract. What you can look forward to working at UnWork Accelerated career growth within our organisation Drive innovation and collaboration at every stage of our dynamic consultancy projects Engage with a prestigious portfolio of Fortune and FTSE listed clients, opening doors to impactful contributions and expanding your career horizons Gain hands on experience consulting with clients and stakeholders across all levels, building a valuable network while honing your skills Incentivise initiative, unlocking opportunities for personal and career advancement You will play a pivotal role in shaping and influencing project direction, ensuring your voice is heard and valued in our initiatives You will have the opportunity to engage with an extensive network of clients through UnGroup, expanding your professional connections and experiences Key Responsibilities Direct data and trend analysis and the UnWork research function to drive the development of our knowledge resources Create presentations, interim and final delivery packs for clients, involving copy writing, content creation, image selection and layout design Lead the data collection process Develop client relationships and oversee project deliverables to ensure client satisfaction Lead workshops and client meetings as required Raise the profile of UnWork by regularly attending conferences and networking events to establish relationships, identify partners and future customers Requirements Educated to degree level (or equivalent) in a numerate/scientific discipline Strong ability in MS Excel and PowerPoint Experience in Python, R and/or another data oriented programming language Experience in Tableau or similar (e.g. PowerBI or Spotfire) Previous experience in a business research or analyst position Intermediate ability/experience of MS Access (desirable) Skills and Characteristics Self starter, able to work and learn independently Strong analytical and critical thinking skills Excellent data presentation and writing skills Business acumen and understanding of business needs Interpersonal skills including strong verbal and written communication Strong time and project management skills Inquisitive attitude, keen to learn and quick to pick up new ideas and skills An interest in innovation and the future of work Benefits Include Salary Package: OTE £50K+ including bonus 32 days holiday per annum (incl. Bank Holidays), rising to 37 linked to length of service Cycle to Work Scheme Training and development opportunities Central London location with good transport links Hybrid working; typically working 3 days in our office Company share options
Are you a dynamic and driven cyber security professional ready to make a real impact? Join Enfield Council at a critical point in strengthening our cyber resilience. As an Information Cyber Security Analyst, you will play a key role in protecting vital systems and services that support thousands of residents. This is an exciting opportunity for a proactive professional to take ownership, influence how security is embedded across the organisation, and be at the forefront of defending against an evolving threat landscape. About the Role Cyber security is fundamental to everything we do at Enfield Council. As an Information Cyber Security Analyst, you will play a critical and highly visible role in protecting the systems, data, and services that support residents, frontline services, and the wider community. This is far more than a monitoring role. You will be at the centre of our cyber defence capability, taking ownership of day to day operational security while contributing to wider strategic improvements across our digital estate. You will help ensure the confidentiality, integrity, and availability of key systems, working across infrastructure, applications, and cloud platforms. Operating within a fast paced and evolving threat landscape, you will be trusted to identify risks, respond decisively to incidents, and influence how security is embedded across the organisation. Why this role is important This role is business critical to maintaining safe, resilient, and compliant services. You will: Protect critical systems and sensitive data across the Council Act as a frontline defence against cyber threats, responding quickly and effectively to incidents Support and strengthen compliance with key frameworks such as ISO27001, NIST, Cyber Essentials and GDPR Contribute to both operational service delivery and strategic security initiatives across Digital Services Your work will have a direct impact on the Council's ability to deliver trusted, secure services to residents. Key Responsibilities You will operate across the full cyber security lifecycle, with responsibilities including: Threat Detection and Incident Response Monitoring, analysing, and responding to security alerts using Microsoft Sentinel and Defender, ensuring timely containment and resolution of incidents Security Operations and Tooling Configuring, managing, and optimising security solutions including SIEM, endpoint protection, firewalls, and privileged access management systems Risk, Compliance and Assurance Conducting vulnerability assessments, audits, and risk reviews, supporting adherence to security standards and data protection regulations Monitoring and Continuous Improvement Developing monitoring and alerting processes, researching new technologies, and contributing to initiatives that enhance cyber resilience Business Engagement and Advice Working closely with colleagues across Digital Services and the wider Council, providing expert guidance on security risks and best practice Leadership Support Deputising for the Senior Security Manager when required and supporting wider team development and activities About You You will be a proactive, analytical, and solution focused professional who thrives in a dynamic and challenging environment. You will bring: Proven experience in cyber security operations, incident response, and vulnerability management Strong understanding of security frameworks such as ISO27001, NIST, Cyber Essentials and GDPR Hands on experience with Microsoft security tooling (e.g. Sentinel, Defender) and cloud security (Azure/M365) The ability to identify root causes, make informed decisions, and respond effectively under pressure Excellent communication and stakeholder engagement skills, with the confidence to influence and advise You will be passionate about cyber security, committed to continuous improvement, and motivated to stay ahead of evolving threats. What Makes This a Great Opportunity A role with real purpose and impact, protecting services that directly support residents and communities Exposure to a wide range of technologies, security challenges, and strategic initiatives The opportunity to influence how cyber security is embedded across the organisation A dynamic working environment where no two days are the same The chance to develop your skills and progress within a supportive Digital Services team Additional Information Based at the Civic Centre, with a requirement to attend the office a non negotiable minimum of two days per week Participation in out of hours support and on call arrangements may be required Why it's great to work for Enfield Council An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax free bikes for work. 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
18/06/2026
Full time
Are you a dynamic and driven cyber security professional ready to make a real impact? Join Enfield Council at a critical point in strengthening our cyber resilience. As an Information Cyber Security Analyst, you will play a key role in protecting vital systems and services that support thousands of residents. This is an exciting opportunity for a proactive professional to take ownership, influence how security is embedded across the organisation, and be at the forefront of defending against an evolving threat landscape. About the Role Cyber security is fundamental to everything we do at Enfield Council. As an Information Cyber Security Analyst, you will play a critical and highly visible role in protecting the systems, data, and services that support residents, frontline services, and the wider community. This is far more than a monitoring role. You will be at the centre of our cyber defence capability, taking ownership of day to day operational security while contributing to wider strategic improvements across our digital estate. You will help ensure the confidentiality, integrity, and availability of key systems, working across infrastructure, applications, and cloud platforms. Operating within a fast paced and evolving threat landscape, you will be trusted to identify risks, respond decisively to incidents, and influence how security is embedded across the organisation. Why this role is important This role is business critical to maintaining safe, resilient, and compliant services. You will: Protect critical systems and sensitive data across the Council Act as a frontline defence against cyber threats, responding quickly and effectively to incidents Support and strengthen compliance with key frameworks such as ISO27001, NIST, Cyber Essentials and GDPR Contribute to both operational service delivery and strategic security initiatives across Digital Services Your work will have a direct impact on the Council's ability to deliver trusted, secure services to residents. Key Responsibilities You will operate across the full cyber security lifecycle, with responsibilities including: Threat Detection and Incident Response Monitoring, analysing, and responding to security alerts using Microsoft Sentinel and Defender, ensuring timely containment and resolution of incidents Security Operations and Tooling Configuring, managing, and optimising security solutions including SIEM, endpoint protection, firewalls, and privileged access management systems Risk, Compliance and Assurance Conducting vulnerability assessments, audits, and risk reviews, supporting adherence to security standards and data protection regulations Monitoring and Continuous Improvement Developing monitoring and alerting processes, researching new technologies, and contributing to initiatives that enhance cyber resilience Business Engagement and Advice Working closely with colleagues across Digital Services and the wider Council, providing expert guidance on security risks and best practice Leadership Support Deputising for the Senior Security Manager when required and supporting wider team development and activities About You You will be a proactive, analytical, and solution focused professional who thrives in a dynamic and challenging environment. You will bring: Proven experience in cyber security operations, incident response, and vulnerability management Strong understanding of security frameworks such as ISO27001, NIST, Cyber Essentials and GDPR Hands on experience with Microsoft security tooling (e.g. Sentinel, Defender) and cloud security (Azure/M365) The ability to identify root causes, make informed decisions, and respond effectively under pressure Excellent communication and stakeholder engagement skills, with the confidence to influence and advise You will be passionate about cyber security, committed to continuous improvement, and motivated to stay ahead of evolving threats. What Makes This a Great Opportunity A role with real purpose and impact, protecting services that directly support residents and communities Exposure to a wide range of technologies, security challenges, and strategic initiatives The opportunity to influence how cyber security is embedded across the organisation A dynamic working environment where no two days are the same The chance to develop your skills and progress within a supportive Digital Services team Additional Information Based at the Civic Centre, with a requirement to attend the office a non negotiable minimum of two days per week Participation in out of hours support and on call arrangements may be required Why it's great to work for Enfield Council An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax free bikes for work. 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
16/06/2026
Full time
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
16/06/2026
Full time
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
PMO Data AnalystApplylocations: GB - Luton - Cap. Green 300: GB - Edinburghtime type: Full timeposted on: Posted Yesterdayjob requisition id: R Job Description: Salary Range: £45,000 - £60,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Ready to make an impact? Join Leonardo UK and help shape the future of defence and aerospace working on the once-in-a-generation programme delivering sixth-generation air capability. We are looking for a motivated and inquisitive Data Analyst to join the Performance Team within the Future Combat Air System (FCAS) Portfolio Office. As part of the Performance Team, you will work closely with other Business and Data Analysts directly reporting into the Performance Lead, to support the delivery of optimised data flows, and support the development and subsequent creation of insightful management reports using PowerBI and other tools, such as JIRA.The purpose of the FCAS Portfolio Office - Performance Team is to enhance and deliver Portfolio Performance reporting to enable data driven decision making and improve operational efficiency. We are aiming to provide meaningful insights from business management data to our Senior Leadership Team, Programme Managers and Wider Integrated Project Team (IPT) team members, through PowerBI and/or other systems. This requires sourcing, collating and moderating a multiplicity of views from across the business, and simplifying and rationalising a complex range of data to facilitate informed decisions making.You will gain first-hand experience and exposure in the decision-making processes at strategic through to operational level and understand how meaningful data analysis can support a range of stakeholders at varying seniority levels within the FCAS programme.This role offers hybrid working, allowing a combination of office-based and remote work, along with flexible working arrangements to support work-life balance. What you'll do as a PMO Data Analyst Retrieve, structure and analyse business management data from across the Programmes and across functions, identifying data quality issues and applying appropriate fixes, understanding and reconciling different data sources. Support the maintenance and development of key interactive reports in PowerBI and other tools, to enable the effective management of the FCAS Programmes/Products, as well as to satisfy other Leonardo UK business reporting requirements. Identify and suggest ways to streamline existing data management processes. Support the implementation of improvement Initiatives. Participate in internal team user testing, peer review and validation sessions. On occasion, support the delivery of training in the use of new tools or new ways of working. On occasion, provide facilitation support at requirements gathering/stakeholder management forums. Communicate findings clearly to both technical and non-technical audiences. What You'll Bring Strong analytical capability with expertise in manipulating and interpreting large datasets. Proven experience building and maintaining interactive dashboards in Power BI. Ability to design clear, intuitive, and user-focused visualisations that drive decision-making. Solid understanding of data modelling, data structures, and ensuring data integrity within reporting solutions. Experience translating business requirements into effective dashboard and reporting outputs. Strong data storytelling skills - able to distil complex analysis into clear, actionable insights. High attention to detail with a focus on accuracy, consistency, and reliability of data outputs. Experience automating reporting processes and optimising dashboard performance.Experience in the following areas would be advantageous but not essential Experience of working in a business management environment Experience of working with data from SAP, P6 Primavera, Business Objects (BObj) would be an advantage Experience with Python or R for data analysis Familiarity with data pipelines and SQL Be comfortable working in a small team and possess the flexibility to move to different tasks as priorities dictates. Experienced in using Atlassian tools (Confluence and Jira) Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
16/06/2026
Full time
PMO Data AnalystApplylocations: GB - Luton - Cap. Green 300: GB - Edinburghtime type: Full timeposted on: Posted Yesterdayjob requisition id: R Job Description: Salary Range: £45,000 - £60,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Ready to make an impact? Join Leonardo UK and help shape the future of defence and aerospace working on the once-in-a-generation programme delivering sixth-generation air capability. We are looking for a motivated and inquisitive Data Analyst to join the Performance Team within the Future Combat Air System (FCAS) Portfolio Office. As part of the Performance Team, you will work closely with other Business and Data Analysts directly reporting into the Performance Lead, to support the delivery of optimised data flows, and support the development and subsequent creation of insightful management reports using PowerBI and other tools, such as JIRA.The purpose of the FCAS Portfolio Office - Performance Team is to enhance and deliver Portfolio Performance reporting to enable data driven decision making and improve operational efficiency. We are aiming to provide meaningful insights from business management data to our Senior Leadership Team, Programme Managers and Wider Integrated Project Team (IPT) team members, through PowerBI and/or other systems. This requires sourcing, collating and moderating a multiplicity of views from across the business, and simplifying and rationalising a complex range of data to facilitate informed decisions making.You will gain first-hand experience and exposure in the decision-making processes at strategic through to operational level and understand how meaningful data analysis can support a range of stakeholders at varying seniority levels within the FCAS programme.This role offers hybrid working, allowing a combination of office-based and remote work, along with flexible working arrangements to support work-life balance. What you'll do as a PMO Data Analyst Retrieve, structure and analyse business management data from across the Programmes and across functions, identifying data quality issues and applying appropriate fixes, understanding and reconciling different data sources. Support the maintenance and development of key interactive reports in PowerBI and other tools, to enable the effective management of the FCAS Programmes/Products, as well as to satisfy other Leonardo UK business reporting requirements. Identify and suggest ways to streamline existing data management processes. Support the implementation of improvement Initiatives. Participate in internal team user testing, peer review and validation sessions. On occasion, support the delivery of training in the use of new tools or new ways of working. On occasion, provide facilitation support at requirements gathering/stakeholder management forums. Communicate findings clearly to both technical and non-technical audiences. What You'll Bring Strong analytical capability with expertise in manipulating and interpreting large datasets. Proven experience building and maintaining interactive dashboards in Power BI. Ability to design clear, intuitive, and user-focused visualisations that drive decision-making. Solid understanding of data modelling, data structures, and ensuring data integrity within reporting solutions. Experience translating business requirements into effective dashboard and reporting outputs. Strong data storytelling skills - able to distil complex analysis into clear, actionable insights. High attention to detail with a focus on accuracy, consistency, and reliability of data outputs. Experience automating reporting processes and optimising dashboard performance.Experience in the following areas would be advantageous but not essential Experience of working in a business management environment Experience of working with data from SAP, P6 Primavera, Business Objects (BObj) would be an advantage Experience with Python or R for data analysis Familiarity with data pipelines and SQL Be comfortable working in a small team and possess the flexibility to move to different tasks as priorities dictates. Experienced in using Atlassian tools (Confluence and Jira) Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our IT department in our London office as an Architect: Infrastructure & Access Management. Responsibilities Stay current with emerging IAM technologies such as passwordless authentication, decentralized identity frameworks, and adaptive access controls. Collaborate with the Senior Architect Information Security and lead the implementation of identity governance automation, leveraging machine learning for anomaly detection and remediation. Ensure seamless integration of multi-factor authentication (MFA) with biometric and mobile device capabilities to improve both security and user experience. Champion the adoption of identity threat detection and response (ITDR) solutions to proactively identify and mitigate identity-based attacks. Develop and maintain the firm's IAM architecture, including identity lifecycle, access governance, and privileged access controls. Design secure authentication and authorization patterns (OpenID Connect, SAML, OAuth, Kerberos, LDAP) and in conjunction with the Platform Engineering team, Conditional Access policies aligned with Microsoft best practices. Embed zero trust and least privilege principles across all privileged roles and enterprise applications. Responsible for global firewall design and architecture. Architect and enhance privileged access management (PAM) capabilities, including approval workflows and continuous monitoring. Collaborate with Security to design Azure Policies and guardrails, supporting audit readiness and remediation (e.g., ISO 27001, ISO 22301). Integrate IAM with HR, IT, and engineering systems to ensure policy-driven access throughout the user lifecycle. Oversee Conditional Access deployment, risk-based authentication, and device/state signals. Guide the operation and hardening of multi-site Active Directory domains/forests and cloud identity components (Entra/Azure AD). Align IAM with Firewall, Micro-Segmentation, NDR, Remote Access, and Certificate Management strategies. Assess IAM-related vulnerabilities and design timely mitigations. Establish and maintain reference architectures, design standards, runbooks, and documentation. Participate in vendor governance, roadmap reviews, and security notifications. Communicate architecture decisions to senior business and IT leaders; foster cross-regional collaboration. Track industry trends and recommend innovations to improve security and reduce complexity. Perform other duties as assigned or required to meet Firm goals and objectives The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience considered. Approx. 7-10 years in IAM/identity engineering/architecture within large or enterprise environments; 3+ years leading complex IAM design initiatives. Prior global/large-scale enterprise experience preferred. Relevant industry certifications such as CISSP Microsoft Certified: Identity and Access Administrator Associate required Azure Cybersecurity Expert preferred Certified Identity and Access Manager (CIAM) are highly desirable Technical Skills: Deep expertise in Microsoft identity and security across SaaS/PaaS, IAM, and Privileged Access domains; advanced Entra ID/Azure AD and on prem AD. Strong command of SSO and authentication protocols: OpenID Connect, SAML, OAuth, Kerberos, LDAP. Hands on RBAC design, entitlement management, and automated provisioning/de provisioning pipelines. Proficiency with PowerShell and RESTful integrations for identity automation and compliance checks. Familiarity with NDR and Micro Segmentation patterns; understanding of network topologies and their interplay with IAM. Experience hardening infrastructure and monitoring for malware/unauthorized access in hybrid environments. Exposure to Azure Policy and landing zone guardrails; Conditional Access at scale. Performance Traits: Excellent written and verbal communication; able to explain complex identity concepts to diverse audiences. Strong customer focus, initiative, and ability to operate under pressure with shifting priorities. Collaborative across business analysts, developers, data teams, and security; resilient, agile mindset; commitment to process improvement and structured operational practices. High discretion in handling sensitive information; willingness to challenge the status quo constructively. Willingness to challenge the status quo. At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
16/06/2026
Full time
Overview Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our IT department in our London office as an Architect: Infrastructure & Access Management. Responsibilities Stay current with emerging IAM technologies such as passwordless authentication, decentralized identity frameworks, and adaptive access controls. Collaborate with the Senior Architect Information Security and lead the implementation of identity governance automation, leveraging machine learning for anomaly detection and remediation. Ensure seamless integration of multi-factor authentication (MFA) with biometric and mobile device capabilities to improve both security and user experience. Champion the adoption of identity threat detection and response (ITDR) solutions to proactively identify and mitigate identity-based attacks. Develop and maintain the firm's IAM architecture, including identity lifecycle, access governance, and privileged access controls. Design secure authentication and authorization patterns (OpenID Connect, SAML, OAuth, Kerberos, LDAP) and in conjunction with the Platform Engineering team, Conditional Access policies aligned with Microsoft best practices. Embed zero trust and least privilege principles across all privileged roles and enterprise applications. Responsible for global firewall design and architecture. Architect and enhance privileged access management (PAM) capabilities, including approval workflows and continuous monitoring. Collaborate with Security to design Azure Policies and guardrails, supporting audit readiness and remediation (e.g., ISO 27001, ISO 22301). Integrate IAM with HR, IT, and engineering systems to ensure policy-driven access throughout the user lifecycle. Oversee Conditional Access deployment, risk-based authentication, and device/state signals. Guide the operation and hardening of multi-site Active Directory domains/forests and cloud identity components (Entra/Azure AD). Align IAM with Firewall, Micro-Segmentation, NDR, Remote Access, and Certificate Management strategies. Assess IAM-related vulnerabilities and design timely mitigations. Establish and maintain reference architectures, design standards, runbooks, and documentation. Participate in vendor governance, roadmap reviews, and security notifications. Communicate architecture decisions to senior business and IT leaders; foster cross-regional collaboration. Track industry trends and recommend innovations to improve security and reduce complexity. Perform other duties as assigned or required to meet Firm goals and objectives The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience considered. Approx. 7-10 years in IAM/identity engineering/architecture within large or enterprise environments; 3+ years leading complex IAM design initiatives. Prior global/large-scale enterprise experience preferred. Relevant industry certifications such as CISSP Microsoft Certified: Identity and Access Administrator Associate required Azure Cybersecurity Expert preferred Certified Identity and Access Manager (CIAM) are highly desirable Technical Skills: Deep expertise in Microsoft identity and security across SaaS/PaaS, IAM, and Privileged Access domains; advanced Entra ID/Azure AD and on prem AD. Strong command of SSO and authentication protocols: OpenID Connect, SAML, OAuth, Kerberos, LDAP. Hands on RBAC design, entitlement management, and automated provisioning/de provisioning pipelines. Proficiency with PowerShell and RESTful integrations for identity automation and compliance checks. Familiarity with NDR and Micro Segmentation patterns; understanding of network topologies and their interplay with IAM. Experience hardening infrastructure and monitoring for malware/unauthorized access in hybrid environments. Exposure to Azure Policy and landing zone guardrails; Conditional Access at scale. Performance Traits: Excellent written and verbal communication; able to explain complex identity concepts to diverse audiences. Strong customer focus, initiative, and ability to operate under pressure with shifting priorities. Collaborative across business analysts, developers, data teams, and security; resilient, agile mindset; commitment to process improvement and structured operational practices. High discretion in handling sensitive information; willingness to challenge the status quo constructively. Willingness to challenge the status quo. At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
As a Senior Product Analyst, you'll own how we measure success, shape the frameworks that guide product decisions, and lead others to embed data driven thinking across our product teams. You'll move seamlessly from strategic thinking to hands on delivery; defining scalable frameworks to drive experimentation maturity and product measurement, partnering with a range of stakeholders to turn insight into meaningful business impact, and coaching others to raise the bar on how we use data to learn fast and scale what works. You'll be a trusted partner to not only Product, Engineering and Marketing, but also our Commercial & Account Management teams- influencing decisions through clarity, storytelling, and commercial insight-living our 'Better Together' value. Reports To: Head of Product and Marketing Analytics Contract Type: Permanent Location: UK Remote (Travel to Richmond, London office around once a month) What You'll Own (The Impact) Fuel the Momentum: Analyse product performance; moving beyond typical funnel metrics, into advanced segmentation, propensity modelling & cohort analysis. You'll identify pain points and opportunities - making valuable recommendations. You don't wait for a ticket; you proactive find opportunities to deliver insight. You'll leverage funnel forensics to pinpoint friction and leakage in the user journey, and develop our behavioural analytics capabilities to understand how users interact with features and what actions drive conversion. Progress over Perfection: Run A/B tests and experimentation outcomes, to get real world data and iterate fast- You'll partner closely with Product & Technology to ensure the optimal balance of rigorous experimentation practice, whilst maintaining release velocity. You'll develop robust hypotheses, conduct pre/post analysis, and bring statistical rigor to the experimentation process. Fearless Storytelling: Use SQL (Databricks via DBT), Power BI, and Google Analytics to translate complex data into clear, persuasive stories & recommendations. You'll be expected to speak up in the room, even if the data tells a tough story. The tools are how you'll get the data, but your story telling abilities will provide the crucial "so what?". Build the Baseline: Help maintain our data taxonomy and event tracking standards. You'll ensure our data is clean so our decisions can be "bold." Beyond governance, you'll act as a domain expert across our digital tooling suite: advising on tagging requirements, event tracking implementation, and attribution; partnering with Engineering to ensure our instrumentation keeps pace with product development. Smash Silos: Partner with Product Managers to validate hypotheses and size opportunities. We win when the whole team succeeds. You'll become a trusted member of the team(s) that you support- becoming a consultative subject matter expert where your voice is as valuable as your insights. Make it self serve: Build, either yourself or with specific BI & Analytics colleagues, data products that empower stakeholders to investigate and answer their own questions. You'll provide guidance, governance and training to raise & maintain the standards for data fluency. The goal is a data literate product organisation, not an Analytics Team bottleneck- freeing your time for deeper insights. What You'll Bring A Challenger Mindset: You are allergic to 'how it's always been done around here' and prefer to ask 'Why?' Technical Foundations: Proficient SQL skills and experience with visualization tools (Looker, Power BI), web analytics (GA, Amplitude). Analytical Grit: You have the resilience to handle honest data and the curiosity to dig deeper when a plan isn't working. Commercial Awareness: Confident operating autonomously in a scaling environment, balancing detail with commercial context. Dynamic Spark: You bring a restless energy and a genuine desire to help us become the undisputed challenger in the UK used car Classifieds marketplace. Perks & Benefits Financials We offer an annual bonus scheme or commission plans for our Commercial team. We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary. Quarterly value led awards with generous cash prizes. Referral Bonus: Recommend a colleague, get £2,000. Work-Life 25 days (plus bank holidays) Hybrid role, two days a week based in our Richmond office Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay. Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind AXA Private Healthcare: High-level coverage for you, partners, and dependents-including pre existing conditions. Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care. Private GP: 24/7 digital access via Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life Life Assurance: 4x basic salary covered by Unum. Specialist Support: Free counseling and menopause/fertility support via Peppy. Your Growth Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras Your choice of a MacBook or Windows laptop. : Discounts at over 30,000 retailers and entertainment venues. Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes. Whether it's our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style. Free food & drinks in the office. We're proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo & MOTORS The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
16/06/2026
Full time
As a Senior Product Analyst, you'll own how we measure success, shape the frameworks that guide product decisions, and lead others to embed data driven thinking across our product teams. You'll move seamlessly from strategic thinking to hands on delivery; defining scalable frameworks to drive experimentation maturity and product measurement, partnering with a range of stakeholders to turn insight into meaningful business impact, and coaching others to raise the bar on how we use data to learn fast and scale what works. You'll be a trusted partner to not only Product, Engineering and Marketing, but also our Commercial & Account Management teams- influencing decisions through clarity, storytelling, and commercial insight-living our 'Better Together' value. Reports To: Head of Product and Marketing Analytics Contract Type: Permanent Location: UK Remote (Travel to Richmond, London office around once a month) What You'll Own (The Impact) Fuel the Momentum: Analyse product performance; moving beyond typical funnel metrics, into advanced segmentation, propensity modelling & cohort analysis. You'll identify pain points and opportunities - making valuable recommendations. You don't wait for a ticket; you proactive find opportunities to deliver insight. You'll leverage funnel forensics to pinpoint friction and leakage in the user journey, and develop our behavioural analytics capabilities to understand how users interact with features and what actions drive conversion. Progress over Perfection: Run A/B tests and experimentation outcomes, to get real world data and iterate fast- You'll partner closely with Product & Technology to ensure the optimal balance of rigorous experimentation practice, whilst maintaining release velocity. You'll develop robust hypotheses, conduct pre/post analysis, and bring statistical rigor to the experimentation process. Fearless Storytelling: Use SQL (Databricks via DBT), Power BI, and Google Analytics to translate complex data into clear, persuasive stories & recommendations. You'll be expected to speak up in the room, even if the data tells a tough story. The tools are how you'll get the data, but your story telling abilities will provide the crucial "so what?". Build the Baseline: Help maintain our data taxonomy and event tracking standards. You'll ensure our data is clean so our decisions can be "bold." Beyond governance, you'll act as a domain expert across our digital tooling suite: advising on tagging requirements, event tracking implementation, and attribution; partnering with Engineering to ensure our instrumentation keeps pace with product development. Smash Silos: Partner with Product Managers to validate hypotheses and size opportunities. We win when the whole team succeeds. You'll become a trusted member of the team(s) that you support- becoming a consultative subject matter expert where your voice is as valuable as your insights. Make it self serve: Build, either yourself or with specific BI & Analytics colleagues, data products that empower stakeholders to investigate and answer their own questions. You'll provide guidance, governance and training to raise & maintain the standards for data fluency. The goal is a data literate product organisation, not an Analytics Team bottleneck- freeing your time for deeper insights. What You'll Bring A Challenger Mindset: You are allergic to 'how it's always been done around here' and prefer to ask 'Why?' Technical Foundations: Proficient SQL skills and experience with visualization tools (Looker, Power BI), web analytics (GA, Amplitude). Analytical Grit: You have the resilience to handle honest data and the curiosity to dig deeper when a plan isn't working. Commercial Awareness: Confident operating autonomously in a scaling environment, balancing detail with commercial context. Dynamic Spark: You bring a restless energy and a genuine desire to help us become the undisputed challenger in the UK used car Classifieds marketplace. Perks & Benefits Financials We offer an annual bonus scheme or commission plans for our Commercial team. We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary. Quarterly value led awards with generous cash prizes. Referral Bonus: Recommend a colleague, get £2,000. Work-Life 25 days (plus bank holidays) Hybrid role, two days a week based in our Richmond office Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay. Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind AXA Private Healthcare: High-level coverage for you, partners, and dependents-including pre existing conditions. Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care. Private GP: 24/7 digital access via Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life Life Assurance: 4x basic salary covered by Unum. Specialist Support: Free counseling and menopause/fertility support via Peppy. Your Growth Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras Your choice of a MacBook or Windows laptop. : Discounts at over 30,000 retailers and entertainment venues. Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes. Whether it's our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style. Free food & drinks in the office. We're proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo & MOTORS The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
