Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
04/04/2026
Full time
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
The Alan Turing Institute Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better. Please find more information about us here BACKGROUND The Defence & National Security (D&NS) theme at the Turing is looking to expand its Applied Research Group (ARG). As a team, ARG applies cutting edge research to real-world problems. Impact takes multiple forms: the fast development of a proof-of-concept to show what s possible; candid technical discussions to highlight what s not; and longer-term projects to deliver bespoke capabilities. Day-to-day, ARG collaborate closely with partners technical and subject-matter experts. The ARG is a cross-disciplinary team therefore able to respond to a wide variety of problem sets and encourage applications from both generalists and specialists including those who self-identify as statisticians, software engineers, machine learning practitioners, data scientists or data engineers. CANDIDATE PROFILE Please note that successful candidates will need to be eligible to undertake the DV clearance process once in-post and be willing to go through this process. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . In terms of the ideal candidate, we encourage applications from both generalists and specialists including those who self-identify as statisticians, software engineers, machine learning practitioners, data scientists or data engineers. You will have demonstrable experience in machine learning and be able to take initiative and carry out research independently. We are looking for candidates with experience in some of the following languages: Python, C, C++, Rust, Go. As well as the relevant technical experience successful candidates will have excellent written and verbal communications skills and the ability to clearly communicate complex or specialist information clearly and concisely. DUTIES AND AREAS OF RESPONSIBILITY Develop, implement and adapt state-of-the-art and novel data science and machine learning techniques to problems faced by ARG's partners. Contribute to high-quality collaborative applied research as part of the ARG, helping translate complex user requirements into deployable solutions. Perform experiments and develop capabilities, which might include building and deploying machine learning models; applying data science, statistical and algorithmic techniques to data; building microservices, data processing/engineering systems and platforms or developing user interfaces and visualisations. Perform rigorous investigations into new algorithms and applications, providing consultancy to inform partners decisions and developing high-quality proof-of-concept outputs for real-world deployment. Please see our portal for a full breakdown of the Job Description. Terms and Conditions This post is offered on a full-time fixed term basis until 30 April 2027. The annual salary is £42,593 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute The role is based in London and will require some travel to partner-sites. Application procedure Please see our jobs portal for full details on how to apply and the interview process. We request specific information to be included when applying in the cover letter. Our portal goes through this in more detail so please take note of this when applying, or we may not be able to process your application. Closing date is Sunday 19 April at 23:59 (London, UK, BST). Equality Diversity and Inclusion We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don t meet every single requirement, please apply we recognise that great candidates may bring strengths beyond the criteria listed . We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to find out how we can assist you.
02/04/2026
Full time
The Alan Turing Institute Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better. Please find more information about us here BACKGROUND The Defence & National Security (D&NS) theme at the Turing is looking to expand its Applied Research Group (ARG). As a team, ARG applies cutting edge research to real-world problems. Impact takes multiple forms: the fast development of a proof-of-concept to show what s possible; candid technical discussions to highlight what s not; and longer-term projects to deliver bespoke capabilities. Day-to-day, ARG collaborate closely with partners technical and subject-matter experts. The ARG is a cross-disciplinary team therefore able to respond to a wide variety of problem sets and encourage applications from both generalists and specialists including those who self-identify as statisticians, software engineers, machine learning practitioners, data scientists or data engineers. CANDIDATE PROFILE Please note that successful candidates will need to be eligible to undertake the DV clearance process once in-post and be willing to go through this process. Eligibility criteria and further information on the process can be found on the UK Government security vetting website . In terms of the ideal candidate, we encourage applications from both generalists and specialists including those who self-identify as statisticians, software engineers, machine learning practitioners, data scientists or data engineers. You will have demonstrable experience in machine learning and be able to take initiative and carry out research independently. We are looking for candidates with experience in some of the following languages: Python, C, C++, Rust, Go. As well as the relevant technical experience successful candidates will have excellent written and verbal communications skills and the ability to clearly communicate complex or specialist information clearly and concisely. DUTIES AND AREAS OF RESPONSIBILITY Develop, implement and adapt state-of-the-art and novel data science and machine learning techniques to problems faced by ARG's partners. Contribute to high-quality collaborative applied research as part of the ARG, helping translate complex user requirements into deployable solutions. Perform experiments and develop capabilities, which might include building and deploying machine learning models; applying data science, statistical and algorithmic techniques to data; building microservices, data processing/engineering systems and platforms or developing user interfaces and visualisations. Perform rigorous investigations into new algorithms and applications, providing consultancy to inform partners decisions and developing high-quality proof-of-concept outputs for real-world deployment. Please see our portal for a full breakdown of the Job Description. Terms and Conditions This post is offered on a full-time fixed term basis until 30 April 2027. The annual salary is £42,593 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute The role is based in London and will require some travel to partner-sites. Application procedure Please see our jobs portal for full details on how to apply and the interview process. We request specific information to be included when applying in the cover letter. Our portal goes through this in more detail so please take note of this when applying, or we may not be able to process your application. Closing date is Sunday 19 April at 23:59 (London, UK, BST). Equality Diversity and Inclusion We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don t meet every single requirement, please apply we recognise that great candidates may bring strengths beyond the criteria listed . We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to find out how we can assist you.
Join Our Client as a PLM Process & Digital Thread Lead! Are you ready to take the helm of transformative change in the technology sector? Our client is seeking a dynamic PLM Process & Digital Thread Lead for a 6-month fixed-term contract. This is a fantastic opportunity for a driven professional to make a real impact in a flexible and hybrid working environment! Role Overview: As the PLM360 Process & Digital Thread Lead, you will play a crucial role in aligning business processes with the future PLM solution and the cross-functional Digital Thread vision. This position sits at the heart of process definition, data governance, and project execution, ensuring that Subject Matter Experts (SMEs) and Process Use Case Leads are connected, informed, and supported in designing future-ready Ways of Working (WoW). What You'll Do: Future Processes: - Investigate and assess current Ways of Working across various business units. - Analyze and interpret the new PLM360 Ways of Working. - Identify process gaps and improvement opportunities. - Define business unit process requirements for the future PLM landscape. - Support change impact analysis for successful team adoption. - Collaborate closely with SMEs and Process Use Case Leads to align expectations. - Contribute to the development of tools and workflows from a process perspective. Digital Thread: - Own and maintain the Product Data Flow material throughout the project lifecycle. - Support SMEs & Process Use Case Leads in preventing and resolving emerging silos. - Ensure visibility and consistency of information flows across the program. - Champion the Digital Thread vision across engineering, operations, and supply chain functions. What You Bring: Strong understanding of engineering lifecycle processes or PLM systems. Proven ability to map, analyze, and redesign business processes. Experience with complex product data or enterprise architecture concepts. Excellent communication and stakeholder engagement skills. Ability to influence and work collaboratively with cross-functional teams. Analytical mindset with a knack for breaking down complex topics. Exposure to digital thread or model-based engineering initiatives. Familiarity with large-scale transformation programs. Passion for process excellence and digital transformation. Why Join Us? Work in a collaborative and innovative environment. Be part of a project that shapes the future of engineering practices. Flexibility to work in a hybrid setting that suits your lifestyle. Engage in meaningful work that drives real change. If you have a passion for process improvement and digital transformation, we want to hear from you! Apply now to embark on an exciting journey with our client and help us shape the future of PLM processes. Don't miss out on this opportunity-your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
01/04/2026
Contractor
Join Our Client as a PLM Process & Digital Thread Lead! Are you ready to take the helm of transformative change in the technology sector? Our client is seeking a dynamic PLM Process & Digital Thread Lead for a 6-month fixed-term contract. This is a fantastic opportunity for a driven professional to make a real impact in a flexible and hybrid working environment! Role Overview: As the PLM360 Process & Digital Thread Lead, you will play a crucial role in aligning business processes with the future PLM solution and the cross-functional Digital Thread vision. This position sits at the heart of process definition, data governance, and project execution, ensuring that Subject Matter Experts (SMEs) and Process Use Case Leads are connected, informed, and supported in designing future-ready Ways of Working (WoW). What You'll Do: Future Processes: - Investigate and assess current Ways of Working across various business units. - Analyze and interpret the new PLM360 Ways of Working. - Identify process gaps and improvement opportunities. - Define business unit process requirements for the future PLM landscape. - Support change impact analysis for successful team adoption. - Collaborate closely with SMEs and Process Use Case Leads to align expectations. - Contribute to the development of tools and workflows from a process perspective. Digital Thread: - Own and maintain the Product Data Flow material throughout the project lifecycle. - Support SMEs & Process Use Case Leads in preventing and resolving emerging silos. - Ensure visibility and consistency of information flows across the program. - Champion the Digital Thread vision across engineering, operations, and supply chain functions. What You Bring: Strong understanding of engineering lifecycle processes or PLM systems. Proven ability to map, analyze, and redesign business processes. Experience with complex product data or enterprise architecture concepts. Excellent communication and stakeholder engagement skills. Ability to influence and work collaboratively with cross-functional teams. Analytical mindset with a knack for breaking down complex topics. Exposure to digital thread or model-based engineering initiatives. Familiarity with large-scale transformation programs. Passion for process excellence and digital transformation. Why Join Us? Work in a collaborative and innovative environment. Be part of a project that shapes the future of engineering practices. Flexibility to work in a hybrid setting that suits your lifestyle. Engage in meaningful work that drives real change. If you have a passion for process improvement and digital transformation, we want to hear from you! Apply now to embark on an exciting journey with our client and help us shape the future of PLM processes. Don't miss out on this opportunity-your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Join Our Client as a PLM Process & Digital Thread Lead! Are you ready to take the helm of transformative change in the technology sector? Our client is seeking a dynamic PLM Process & Digital Thread Lead for a 6-month fixed-term contract. This is a fantastic opportunity for a driven professional to make a real impact in a flexible and hybrid working environment! Role Overview: As the PLM360 Process & Digital Thread Lead, you will play a crucial role in aligning business processes with the future PLM solution and the cross-functional Digital Thread vision. This position sits at the heart of process definition, data governance, and project execution, ensuring that Subject Matter Experts (SMEs) and Process Use Case Leads are connected, informed, and supported in designing future-ready Ways of Working (WoW). What You'll Do: Future Processes: - Investigate and assess current Ways of Working across various business units. - Analyze and interpret the new PLM360 Ways of Working. - Identify process gaps and improvement opportunities. - Define business unit process requirements for the future PLM landscape. - Support change impact analysis for successful team adoption. - Collaborate closely with SMEs and Process Use Case Leads to align expectations. - Contribute to the development of tools and workflows from a process perspective. Digital Thread: - Own and maintain the Product Data Flow material throughout the project life cycle. - Support SMEs & Process Use Case Leads in preventing and resolving emerging silos. - Ensure visibility and consistency of information flows across the program. - Champion the Digital Thread vision across engineering, operations, and supply chain functions. What You Bring: Strong understanding of engineering life cycle processes or PLM systems. Proven ability to map, analyze, and redesign business processes. Experience with complex product data or enterprise architecture concepts. Excellent communication and stakeholder engagement skills. Ability to influence and work collaboratively with cross-functional teams. Analytical mindset with a knack for breaking down complex topics. Exposure to digital thread or model-based engineering initiatives. Familiarity with large-scale transformation programs. Passion for process excellence and digital transformation. Why Join Us? Work in a collaborative and innovative environment. Be part of a project that shapes the future of engineering practices. Flexibility to work in a hybrid setting that suits your lifestyle. Engage in meaningful work that drives real change. If you have a passion for process improvement and digital transformation, we want to hear from you! Apply now to embark on an exciting journey with our client and help us shape the future of PLM processes. Don't miss out on this opportunity-your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
01/04/2026
Join Our Client as a PLM Process & Digital Thread Lead! Are you ready to take the helm of transformative change in the technology sector? Our client is seeking a dynamic PLM Process & Digital Thread Lead for a 6-month fixed-term contract. This is a fantastic opportunity for a driven professional to make a real impact in a flexible and hybrid working environment! Role Overview: As the PLM360 Process & Digital Thread Lead, you will play a crucial role in aligning business processes with the future PLM solution and the cross-functional Digital Thread vision. This position sits at the heart of process definition, data governance, and project execution, ensuring that Subject Matter Experts (SMEs) and Process Use Case Leads are connected, informed, and supported in designing future-ready Ways of Working (WoW). What You'll Do: Future Processes: - Investigate and assess current Ways of Working across various business units. - Analyze and interpret the new PLM360 Ways of Working. - Identify process gaps and improvement opportunities. - Define business unit process requirements for the future PLM landscape. - Support change impact analysis for successful team adoption. - Collaborate closely with SMEs and Process Use Case Leads to align expectations. - Contribute to the development of tools and workflows from a process perspective. Digital Thread: - Own and maintain the Product Data Flow material throughout the project life cycle. - Support SMEs & Process Use Case Leads in preventing and resolving emerging silos. - Ensure visibility and consistency of information flows across the program. - Champion the Digital Thread vision across engineering, operations, and supply chain functions. What You Bring: Strong understanding of engineering life cycle processes or PLM systems. Proven ability to map, analyze, and redesign business processes. Experience with complex product data or enterprise architecture concepts. Excellent communication and stakeholder engagement skills. Ability to influence and work collaboratively with cross-functional teams. Analytical mindset with a knack for breaking down complex topics. Exposure to digital thread or model-based engineering initiatives. Familiarity with large-scale transformation programs. Passion for process excellence and digital transformation. Why Join Us? Work in a collaborative and innovative environment. Be part of a project that shapes the future of engineering practices. Flexibility to work in a hybrid setting that suits your lifestyle. Engage in meaningful work that drives real change. If you have a passion for process improvement and digital transformation, we want to hear from you! Apply now to embark on an exciting journey with our client and help us shape the future of PLM processes. Don't miss out on this opportunity-your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Product Data Analyst Location: London, Hybrid EC4R 9AD Salary: Competitive, DOE, + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You At Axco, part of Wilmington plc, we re developing data driven products that support the global insurance market, and we re looking for someone who can help shape how those products use and present data. This role will give you the space to design and refine Power BI models, dashboards and analytics that sit at the core of our customer facing tools. You ll work closely with colleagues across product, engineering and data to translate real business needs into clear, reliable insight. If you want to build data solutions that are used, valued and continually iterated on, we d like to hear from you, so apply today! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will be responsible for: • Being part of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. • Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. • Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers. • Cross-functional collaboration between engineering, data, and product teams to develop new data solutions using advanced BI techniques. • Liaising with Marketing and Sales teams to document and advocate product value for the end customer. • Providing training and support to internal teams and end-users on report features and usage best practices. What s the Best Thing About This Role As part of a small product team, you ll have the opportunity to upskill quickly and make a meaningful impact on the direction of Axco s products. The role offers a high level of autonomy, with the chance to take full ownership of your work and contribute directly to product innovation and strategy. What s the Most Challenging Thing About This Role Working within a small team means you'll often need to take initiative and bring forward your own ideas for continuous improvement. As some frameworks and processes are still being established, you ll play a key role in shaping these foundations so strong problem-solving skills and a proactive mindset are essential. To be successful in this role, you must have: • 3 to 5 years of experience in Power BI development roles or similar. • Designed and implemented efficient and scalable data models that support reporting and analytics requirements. • Used Power Query (or similar tools) for data extraction, transformation, and loading (ETL) processes to prepare data for analysis. • Demonstrable skill in performing data analysis on large datasets and preferably worked in data engineering roles to analyse and transform data for data science. • Built interactive and visually appealing Power BI reports and dashboards that provide actionable insights, and developed complex DAX calculations to meet business logic and reporting needs. • A good understanding of Power BI REST and Client APIs for embedding, automating, and managing reports and datasets (a huge plus). • Experience working closely with software development teams to design and implement software solutions in an agile development process. • A good understanding of optimising Power BI reports and data models for performance and scalability. • Created and maintained comprehensive documentation for data models, reports, and processes in past roles. • Worked closely with cross-functional stakeholders to gather requirements and ensure the successful delivery of BI solutions. To be successful in this role, it would be great if you have: • Familiarity with SQL and data integration techniques. • Experience with Azure services (e.g., Azure Data Factory, Azure SQL Database). • Knowledge of Python or R for data analysis. • Familiarity with Agile development methodologies. • Experience with other BI tools and technologies. • A Bachelor s degree (ideally in Computer Science, Information Systems, or a related field). • Formal qualifications in Power BI and Data Analysis. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Axco is part of Wilmington Plc. Axco is a leading provider of data, analysis and insight to the global insurance and employee benefits industries. Through expert research and data solutions, Axco helps businesses make informed decisions across international markets. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
31/03/2026
Full time
Product Data Analyst Location: London, Hybrid EC4R 9AD Salary: Competitive, DOE, + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You At Axco, part of Wilmington plc, we re developing data driven products that support the global insurance market, and we re looking for someone who can help shape how those products use and present data. This role will give you the space to design and refine Power BI models, dashboards and analytics that sit at the core of our customer facing tools. You ll work closely with colleagues across product, engineering and data to translate real business needs into clear, reliable insight. If you want to build data solutions that are used, valued and continually iterated on, we d like to hear from you, so apply today! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will be responsible for: • Being part of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. • Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. • Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers. • Cross-functional collaboration between engineering, data, and product teams to develop new data solutions using advanced BI techniques. • Liaising with Marketing and Sales teams to document and advocate product value for the end customer. • Providing training and support to internal teams and end-users on report features and usage best practices. What s the Best Thing About This Role As part of a small product team, you ll have the opportunity to upskill quickly and make a meaningful impact on the direction of Axco s products. The role offers a high level of autonomy, with the chance to take full ownership of your work and contribute directly to product innovation and strategy. What s the Most Challenging Thing About This Role Working within a small team means you'll often need to take initiative and bring forward your own ideas for continuous improvement. As some frameworks and processes are still being established, you ll play a key role in shaping these foundations so strong problem-solving skills and a proactive mindset are essential. To be successful in this role, you must have: • 3 to 5 years of experience in Power BI development roles or similar. • Designed and implemented efficient and scalable data models that support reporting and analytics requirements. • Used Power Query (or similar tools) for data extraction, transformation, and loading (ETL) processes to prepare data for analysis. • Demonstrable skill in performing data analysis on large datasets and preferably worked in data engineering roles to analyse and transform data for data science. • Built interactive and visually appealing Power BI reports and dashboards that provide actionable insights, and developed complex DAX calculations to meet business logic and reporting needs. • A good understanding of Power BI REST and Client APIs for embedding, automating, and managing reports and datasets (a huge plus). • Experience working closely with software development teams to design and implement software solutions in an agile development process. • A good understanding of optimising Power BI reports and data models for performance and scalability. • Created and maintained comprehensive documentation for data models, reports, and processes in past roles. • Worked closely with cross-functional stakeholders to gather requirements and ensure the successful delivery of BI solutions. To be successful in this role, it would be great if you have: • Familiarity with SQL and data integration techniques. • Experience with Azure services (e.g., Azure Data Factory, Azure SQL Database). • Knowledge of Python or R for data analysis. • Familiarity with Agile development methodologies. • Experience with other BI tools and technologies. • A Bachelor s degree (ideally in Computer Science, Information Systems, or a related field). • Formal qualifications in Power BI and Data Analysis. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Axco is part of Wilmington Plc. Axco is a leading provider of data, analysis and insight to the global insurance and employee benefits industries. Through expert research and data solutions, Axco helps businesses make informed decisions across international markets. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)
31/03/2026
Full time
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)
Business Development Manager Infrastructure Repair & Rehabilitation Job Title: Business Development Manager Infrastructure Repair & Rehabilitation Industry Sector: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Utilities, Power Companies, Transport, Highways, Water, Energy, Industrial, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners Areas to be covered: Scotland, North East & Cumbria Ideally based: Access to Glasgow Remuneration: £50,000 Neg. + £5,000-£7,000 bonus Benefits: Company EV car + full comprehensive benefits The role of the Business Development Manager Infrastructure Repair & Rehabilitation will involve: Field sales position promoting the repair and rehabilitation of structures Our client has a rich pedigree with the infrastructure, bridges and highways sectors and is looking to further strengthen their position in these areas as well as breaking into new sectors including; transport, water, energy, industrial, utilities and commercial Promoting concrete repairs, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions This role will focus on our clients 4D principles; determine, develop, design and deliver solutions to asset owners such as local authorities, highways agencies, hospitals, power companies New business development role, you will be targeted to win circa £2m of new projects, could be approx. 20 projects although the two largest client s in Scotland are worth more than £10m Time will be split between asset owners, structural and civil consultants as well as main contractors and D&B contractors Ideally you will have the ability to leverage some existing contacts within one of the aforementioned industry sectors Working in a buddy system with the dedicated Scotland Preconstruction Manager, who is responsible for managing the Estimators Ideally working from the Glasgow office 1-2 days per week The ideal applicant will be a Business Development Manager Infrastructure Repair & Rehabilitation with: Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Open on product backgrounds if candidates have a network of contacts within the aforementioned sectors e.g. open to tool hire, anchors, mechanical systems, fixings, concrete, specialist contracting services such as; welding, testing and inspections Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Ideally have a proven field sales track record within one of the following sectors ; infrastructure, bridges, highways, transport, water, energy, industrial, utilities (hydro, wind etc.) or commercial Specific knowledge of structural repair systems, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions not essential but may be useful Ideally with a breath of field sales experience across asset owners, consultants and main contractors Strong work ethic and happy to entertain clients when needed Degree in civil engineering or structuring engineering may be beneficial Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Power Companies, Transport, Utilities, Highways, Water, Energy, Industrial, Welding, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners
31/03/2026
Full time
Business Development Manager Infrastructure Repair & Rehabilitation Job Title: Business Development Manager Infrastructure Repair & Rehabilitation Industry Sector: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Utilities, Power Companies, Transport, Highways, Water, Energy, Industrial, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners Areas to be covered: Scotland, North East & Cumbria Ideally based: Access to Glasgow Remuneration: £50,000 Neg. + £5,000-£7,000 bonus Benefits: Company EV car + full comprehensive benefits The role of the Business Development Manager Infrastructure Repair & Rehabilitation will involve: Field sales position promoting the repair and rehabilitation of structures Our client has a rich pedigree with the infrastructure, bridges and highways sectors and is looking to further strengthen their position in these areas as well as breaking into new sectors including; transport, water, energy, industrial, utilities and commercial Promoting concrete repairs, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions This role will focus on our clients 4D principles; determine, develop, design and deliver solutions to asset owners such as local authorities, highways agencies, hospitals, power companies New business development role, you will be targeted to win circa £2m of new projects, could be approx. 20 projects although the two largest client s in Scotland are worth more than £10m Time will be split between asset owners, structural and civil consultants as well as main contractors and D&B contractors Ideally you will have the ability to leverage some existing contacts within one of the aforementioned industry sectors Working in a buddy system with the dedicated Scotland Preconstruction Manager, who is responsible for managing the Estimators Ideally working from the Glasgow office 1-2 days per week The ideal applicant will be a Business Development Manager Infrastructure Repair & Rehabilitation with: Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Open on product backgrounds if candidates have a network of contacts within the aforementioned sectors e.g. open to tool hire, anchors, mechanical systems, fixings, concrete, specialist contracting services such as; welding, testing and inspections Would suit technical experience on infrastructure, highways or bridges with a willingness to get into a field sales role Ideally have a proven field sales track record within one of the following sectors ; infrastructure, bridges, highways, transport, water, energy, industrial, utilities (hydro, wind etc.) or commercial Specific knowledge of structural repair systems, jacking, post-tensioning, expansion joints, bridge bearing replacement and cathodic protection solutions not essential but may be useful Ideally with a breath of field sales experience across asset owners, consultants and main contractors Strong work ethic and happy to entertain clients when needed Degree in civil engineering or structuring engineering may be beneficial Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Civil Engineering, Structural Engineering, Infrastructure, Concrete Repairs, Jacking, Post-Tensioning, Expansion Joints, Bridge Bearing Replacement, Cathodic Protection, Structural Surveys and Inspection, Local Authorities, Hospitals, Power Companies, Transport, Utilities, Highways, Water, Energy, Industrial, Welding, Commercial, Main Contractors, D&B Contractors, Structural Engineers, Civil Engineers, Specifiers, Consultants and Asset Owners
Job Title: Fire & Security Engineer Office Location: Bognor Regis Location of Work: The role will primarily cover Sussex, Hampshire, Surrey, and Dorset Salary: Dependant on experience Overview My client, a leading independent Fire & Security Systems company in the South, is seeking an experienced and multi-skilled Fire & Security Engineer to join their highly capable and dedicated team. Established in 1999, my client specialises exclusively in the industrial and commercial sectors, delivering exceptional technical expertise and outstanding service. Their reputation is built on long-term relationships both with customers and employees and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you ll be doing Installing, servicing, and commissioning a wide variety of fire systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839 / PD6662:2017 or other applicable standards. Carrying out small works relating to system additions and alterations in accordance with BS5839 / PD6662:2017 / BS5266 or other relevant standards as applicable. Diagnosing and resolving faults on fire detection, emergency lighting, EVC, intruder, CCTV, and access control systems. Ensuring prompt and professional resolution to system breakdowns. Servicing conventional and analogue addressable fire systems, EVC, intruder, CCTV, access control, and emergency lighting to the required standards. Working across industrial, commercial, public, and retail contracts. Ensuring appropriate spares and consumables required to complete assigned calls are available on the company vehicle prior to attendance. Maximising first-time fix rates and meeting project deadlines efficiently. Participating in the out-of-hours call-out rota on a shared basis. Building and maintaining strong customer relationships through clear communication and professional service delivery. Promoting and supporting the company s core products, systems, and innovative solutions. Providing expert advice, problem-solving support, and forward-thinking solutions to customers. Working in accordance with relevant British and European Standards. Contributing positively to the team and helping to uphold my client s reputation for excellence. Complying with and promoting company Health & Safety policies and safe working practices. What we are looking for Proven industry experience in fire and security systems installation, servicing, and commissioning. Strong technical knowledge of fire and life safety systems, relevant British and European Standards, and industry best practice. Excellent communication and customer service skills, with the ability to build trust and deliver outstanding service. A flexible approach to working hours and the ability to work independently and unsupervised. Eagerness to learn new systems and technologies. A self-motivated drive with a strong work ethic. High attention to detail and strong practical problem-solving skills. The ability to maintain consistently high standards and promote company core values. Integrity, honesty, and enthusiasm. Experience Required A minimum of 5 years proven experience within the fire and security industry. Strong working knowledge of current British and European Standards. Experience with a variety of intruder, CCTV, access control, and fire alarm systems (both conventional and addressable). Familiarity with leading system manufacturers, including: Fire: Advanced, Kentec (Apollo & Hochiki), Ajax Intruder: Texecom, Ajax CCTV: Dahua, Ajax Access Control: Paxton Other Requirements Full UK Driving Licence Enhanced DBS check Security vetting in line with BS7858 ECS / CSCS Card Terms of Employment Full-time, permanent contract Working hours: 07 30 (30-minute lunch break) Overtime may be required as business needs dictate 4-day working week (Monday to Thursday), with the addition of Friday mornings during school holidays On-call rota: 365 days / 24-hour coverage Remuneration Salary: Dependent on experience 150.5 hours annual leave plus bank holidays Company van Fuel card Mobile phone Pension scheme (commences after 3 months employment) Interview Structure Interviews will be held at my client s headquarters in Bognor Regis and will commence as soon as possible. The interview process will consist of up to three stages: Stage One: Telephone interview Stage Two: Face-to-face interview at my client s offices Candidates may be asked to complete a practical test, including installation and basic system design Stage Three (if required): Second face-to-face interview If you would like more information regarding this role, then please contact Aimee on (url removed)
31/03/2026
Full time
Job Title: Fire & Security Engineer Office Location: Bognor Regis Location of Work: The role will primarily cover Sussex, Hampshire, Surrey, and Dorset Salary: Dependant on experience Overview My client, a leading independent Fire & Security Systems company in the South, is seeking an experienced and multi-skilled Fire & Security Engineer to join their highly capable and dedicated team. Established in 1999, my client specialises exclusively in the industrial and commercial sectors, delivering exceptional technical expertise and outstanding service. Their reputation is built on long-term relationships both with customers and employees and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you ll be doing Installing, servicing, and commissioning a wide variety of fire systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839 / PD6662:2017 or other applicable standards. Carrying out small works relating to system additions and alterations in accordance with BS5839 / PD6662:2017 / BS5266 or other relevant standards as applicable. Diagnosing and resolving faults on fire detection, emergency lighting, EVC, intruder, CCTV, and access control systems. Ensuring prompt and professional resolution to system breakdowns. Servicing conventional and analogue addressable fire systems, EVC, intruder, CCTV, access control, and emergency lighting to the required standards. Working across industrial, commercial, public, and retail contracts. Ensuring appropriate spares and consumables required to complete assigned calls are available on the company vehicle prior to attendance. Maximising first-time fix rates and meeting project deadlines efficiently. Participating in the out-of-hours call-out rota on a shared basis. Building and maintaining strong customer relationships through clear communication and professional service delivery. Promoting and supporting the company s core products, systems, and innovative solutions. Providing expert advice, problem-solving support, and forward-thinking solutions to customers. Working in accordance with relevant British and European Standards. Contributing positively to the team and helping to uphold my client s reputation for excellence. Complying with and promoting company Health & Safety policies and safe working practices. What we are looking for Proven industry experience in fire and security systems installation, servicing, and commissioning. Strong technical knowledge of fire and life safety systems, relevant British and European Standards, and industry best practice. Excellent communication and customer service skills, with the ability to build trust and deliver outstanding service. A flexible approach to working hours and the ability to work independently and unsupervised. Eagerness to learn new systems and technologies. A self-motivated drive with a strong work ethic. High attention to detail and strong practical problem-solving skills. The ability to maintain consistently high standards and promote company core values. Integrity, honesty, and enthusiasm. Experience Required A minimum of 5 years proven experience within the fire and security industry. Strong working knowledge of current British and European Standards. Experience with a variety of intruder, CCTV, access control, and fire alarm systems (both conventional and addressable). Familiarity with leading system manufacturers, including: Fire: Advanced, Kentec (Apollo & Hochiki), Ajax Intruder: Texecom, Ajax CCTV: Dahua, Ajax Access Control: Paxton Other Requirements Full UK Driving Licence Enhanced DBS check Security vetting in line with BS7858 ECS / CSCS Card Terms of Employment Full-time, permanent contract Working hours: 07 30 (30-minute lunch break) Overtime may be required as business needs dictate 4-day working week (Monday to Thursday), with the addition of Friday mornings during school holidays On-call rota: 365 days / 24-hour coverage Remuneration Salary: Dependent on experience 150.5 hours annual leave plus bank holidays Company van Fuel card Mobile phone Pension scheme (commences after 3 months employment) Interview Structure Interviews will be held at my client s headquarters in Bognor Regis and will commence as soon as possible. The interview process will consist of up to three stages: Stage One: Telephone interview Stage Two: Face-to-face interview at my client s offices Candidates may be asked to complete a practical test, including installation and basic system design Stage Three (if required): Second face-to-face interview If you would like more information regarding this role, then please contact Aimee on (url removed)
Role Overview An opportunity for a customer-focused IT & Network Engineer to support a range of IT, network, and communication systems across office and client environments. Key Responsibilities Provide technical support and resolve infrastructure issues Install and maintain IT and network systems Follow internal processes to deliver high-quality service Work to deadlines and manage service requests Collaborate with clients, suppliers, and internal teams Travel to sites as required Essential Requirements Strong IT infrastructure and networking knowledge Good troubleshooting and diagnostic skills Strong communication and customer service ability Proactive and adaptable approach Ability to work in a fast-paced environment Full UK driving licence Desirable Skills Experience with Cisco, Fortinet, HP, Dell, or Oracle Knowledge of cabling (Cat5/6, fibre), storage, and break-fix services Understanding of SIP and tools like Wireshark Certifications such as CCNA or CompTIA Network+ What s on Offer Salary up to £40,000 + company van Training and development opportunities Supportive working environment
31/03/2026
Full time
Role Overview An opportunity for a customer-focused IT & Network Engineer to support a range of IT, network, and communication systems across office and client environments. Key Responsibilities Provide technical support and resolve infrastructure issues Install and maintain IT and network systems Follow internal processes to deliver high-quality service Work to deadlines and manage service requests Collaborate with clients, suppliers, and internal teams Travel to sites as required Essential Requirements Strong IT infrastructure and networking knowledge Good troubleshooting and diagnostic skills Strong communication and customer service ability Proactive and adaptable approach Ability to work in a fast-paced environment Full UK driving licence Desirable Skills Experience with Cisco, Fortinet, HP, Dell, or Oracle Knowledge of cabling (Cat5/6, fibre), storage, and break-fix services Understanding of SIP and tools like Wireshark Certifications such as CCNA or CompTIA Network+ What s on Offer Salary up to £40,000 + company van Training and development opportunities Supportive working environment
Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. Strip down, repair, and rebuild laptops and desktops following vendor procedures. Use mobile app to receive and update daily tickets. Collect required parts from the designated parts pick-up location each morning. Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. Utilise provided USB tools for BIOS and branding configuration. Work independently with remote support available from the central help line. Skills & Experience Proven experience in field-based or deskside support roles at Level 2 or above. Hands-on experience with HP and/or Lenovo hardware (laptop and desktop repair). Strong diagnostic, troubleshooting, and repair skills. Familiar with part replacement, imaging, and BIOS configuration. Good customer service and communication skills. Full UK driving licence and own vehicle (essential). Own standard toolkit (specialist BIOS tools supplied).
31/03/2026
Contractor
Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. Strip down, repair, and rebuild laptops and desktops following vendor procedures. Use mobile app to receive and update daily tickets. Collect required parts from the designated parts pick-up location each morning. Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. Utilise provided USB tools for BIOS and branding configuration. Work independently with remote support available from the central help line. Skills & Experience Proven experience in field-based or deskside support roles at Level 2 or above. Hands-on experience with HP and/or Lenovo hardware (laptop and desktop repair). Strong diagnostic, troubleshooting, and repair skills. Familiar with part replacement, imaging, and BIOS configuration. Good customer service and communication skills. Full UK driving licence and own vehicle (essential). Own standard toolkit (specialist BIOS tools supplied).
Structured Cabling Data Engineer Plymouth (On Site) Permanent Summary NG Bailey IT Services are currently recruiting a Structured Cabling Data Engineer / Managed Services Engineer who will be responsible for the installation and fault finding of Structured and Voice Cabling systems and are delivered within NG Bailey's clients Service Level Agreements (SLA). The Data Engineer will have experience of the installation and fault finding of Structured and Voice Cabling systems and preferably hold the CNCI (Certified Network Cable Installer) qualification. You will be responsible for responding to any of our managed service contract break fix requests as per the contract SLA's. It will be desirable to have experience as a service engineer of Electronic IP Security Systems. This position is working across military sites, therefore Security Clearance is required and is a condition of employment. NG Bailey will support with this application if you are eligible. Some of the key deliverables in this role will include: Cost / stock awareness: Ensure material control and maintain records of deliveries and project stock Weekly Reviews: Ensure provision of timely and accurate internal and customer project reporting (timesheets, mileage returns, daily reports, completion certificates) Technical: Ensure Service and Projects installation meets internal and client specifications and statutory requirements Completing red line drawings (desirable) Electrical experience (desirable) Willing to be part of an on-call rota Willing to travel and work away from Home Location in the UK and Overseas Willingness to undergo Security Clearance - Mandatory What we are looking for: Knowledge of MoD standards Evident experience working within 'Live' Customer sites Evident experience of the installation of Structured and Voice Cabling Systems Fully conversant with the setup and operation of Fluke Analysers The ability to locate and rectify faults on structured cabling systems Ability to work from construction drawings Demonstrate the ability to interface with customers with a professional and informative approach Qualifications Required Driving Licence (E) Security Clearance (A) UKATA (CAT A) Asbestos Awareness (A) CSCS/ ECS Card in appropriate trade (A) Manual Handling (A) Working at Height (A) Working on Ladders/ stepladders (A) IOSH Working Safely (A) PASMA/IPAF (A) Certified Network Cable Installer (CNCI) Accreditation (A) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
04/10/2025
Full time
Structured Cabling Data Engineer Plymouth (On Site) Permanent Summary NG Bailey IT Services are currently recruiting a Structured Cabling Data Engineer / Managed Services Engineer who will be responsible for the installation and fault finding of Structured and Voice Cabling systems and are delivered within NG Bailey's clients Service Level Agreements (SLA). The Data Engineer will have experience of the installation and fault finding of Structured and Voice Cabling systems and preferably hold the CNCI (Certified Network Cable Installer) qualification. You will be responsible for responding to any of our managed service contract break fix requests as per the contract SLA's. It will be desirable to have experience as a service engineer of Electronic IP Security Systems. This position is working across military sites, therefore Security Clearance is required and is a condition of employment. NG Bailey will support with this application if you are eligible. Some of the key deliverables in this role will include: Cost / stock awareness: Ensure material control and maintain records of deliveries and project stock Weekly Reviews: Ensure provision of timely and accurate internal and customer project reporting (timesheets, mileage returns, daily reports, completion certificates) Technical: Ensure Service and Projects installation meets internal and client specifications and statutory requirements Completing red line drawings (desirable) Electrical experience (desirable) Willing to be part of an on-call rota Willing to travel and work away from Home Location in the UK and Overseas Willingness to undergo Security Clearance - Mandatory What we are looking for: Knowledge of MoD standards Evident experience working within 'Live' Customer sites Evident experience of the installation of Structured and Voice Cabling Systems Fully conversant with the setup and operation of Fluke Analysers The ability to locate and rectify faults on structured cabling systems Ability to work from construction drawings Demonstrate the ability to interface with customers with a professional and informative approach Qualifications Required Driving Licence (E) Security Clearance (A) UKATA (CAT A) Asbestos Awareness (A) CSCS/ ECS Card in appropriate trade (A) Manual Handling (A) Working at Height (A) Working on Ladders/ stepladders (A) IOSH Working Safely (A) PASMA/IPAF (A) Certified Network Cable Installer (CNCI) Accreditation (A) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
IT Application Support Engineer An excellent opportunity has arisen for an experienced IT Application Support Engineer to join a leading internal education charity on a permanent basis. The IT Application Support Engineer will be responsible for providing first rate application support on a range of digital systems (bespoke & SaaS), whilst working with third party suppliers to ensure applications work optimally and that there are robust interfaces in place between systems. The IT Application Support Engineer will also be tasked with reactive support for break fix incidents escalated from the service desk and completing service requests, whilst contributing to projects to improve our clients products and operating processes. IT Application Support Engineer- Essential Expereince Experience of working with SDLC (software development life cycle) Demonstration of technical problem diagnosis and troubleshooting within an application support capacity. Experience with workflow management with an understanding of database technology. Capability to provide application support to SaaS applications (Submittable, SharePoint forms, Accredible, Auth0, ContentStack, Surpass) Skills to provide app support to Legacy systems and websites whilst workign with 3rd party development and support teams. Capability to coordinate the delivery of small value add development to applications across the full life cycle. SharePoint knowledge with the ability to assist users with the design and implementation of new SharePoint and Intranet/Extranet sites. Expereince of managing incident process for application based issues whilst managing stakeholder communication. Experience of producing self-help documentation for staff to resolve common application issue. Experience of identifying and reporting on trends in support tickets to train the helpdesk and user champions to resolve issues at 1st line stage. Team player, with demonstrable ability to work collaboratively with colleagues. Excellent verbal and written communication skills for technical and non-technical audiences and 3rd party supplies with good supplier management skills. Strong commitment to delivering the highest standards of customer service and care. Ability to coordinate multiple tasks, priorities workload and deal with high pressure scenarios. Expereince of working in medium-size organisation and providing support across a broad spectrum of applications. IT Application Support Engineer- Desirable Expereince Expereince with coding/Scripting is advantageous Expereince of Oracle DB and or AWS is highly desirable Experience of working within an education environment. The role is hybrid and requires 1-2 days on site per week in London Excellent permanent benefits are available, including private healthcare insurance, 28 days holiday (excluding bank holidays), and pension scheme up to 10% employer contribut InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
01/10/2025
Full time
IT Application Support Engineer An excellent opportunity has arisen for an experienced IT Application Support Engineer to join a leading internal education charity on a permanent basis. The IT Application Support Engineer will be responsible for providing first rate application support on a range of digital systems (bespoke & SaaS), whilst working with third party suppliers to ensure applications work optimally and that there are robust interfaces in place between systems. The IT Application Support Engineer will also be tasked with reactive support for break fix incidents escalated from the service desk and completing service requests, whilst contributing to projects to improve our clients products and operating processes. IT Application Support Engineer- Essential Expereince Experience of working with SDLC (software development life cycle) Demonstration of technical problem diagnosis and troubleshooting within an application support capacity. Experience with workflow management with an understanding of database technology. Capability to provide application support to SaaS applications (Submittable, SharePoint forms, Accredible, Auth0, ContentStack, Surpass) Skills to provide app support to Legacy systems and websites whilst workign with 3rd party development and support teams. Capability to coordinate the delivery of small value add development to applications across the full life cycle. SharePoint knowledge with the ability to assist users with the design and implementation of new SharePoint and Intranet/Extranet sites. Expereince of managing incident process for application based issues whilst managing stakeholder communication. Experience of producing self-help documentation for staff to resolve common application issue. Experience of identifying and reporting on trends in support tickets to train the helpdesk and user champions to resolve issues at 1st line stage. Team player, with demonstrable ability to work collaboratively with colleagues. Excellent verbal and written communication skills for technical and non-technical audiences and 3rd party supplies with good supplier management skills. Strong commitment to delivering the highest standards of customer service and care. Ability to coordinate multiple tasks, priorities workload and deal with high pressure scenarios. Expereince of working in medium-size organisation and providing support across a broad spectrum of applications. IT Application Support Engineer- Desirable Expereince Expereince with coding/Scripting is advantageous Expereince of Oracle DB and or AWS is highly desirable Experience of working within an education environment. The role is hybrid and requires 1-2 days on site per week in London Excellent permanent benefits are available, including private healthcare insurance, 28 days holiday (excluding bank holidays), and pension scheme up to 10% employer contribut InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
IT Application Support Engineer An excellent opportunity has arisen for an experienced IT Application Support Engineer to join a leading international education charity on a permanent basis. The IT Application Support Engineer will be responsible for providing first rate application support on a range of digital systems (bespoke & SaaS), whilst working with third party suppliers to ensure applications work optimally and that there are robust interfaces in place between systems. The IT Application Support Engineer will also be tasked with reactive support for break fix incidents escalated from the service desk and completing service requests, whilst contributing to projects to improve our clients products and operating processes. IT Application Support Engineer- Essential Expereince Experience of working with SDLC (software development life cycle) Demonstration of technical problem diagnosis and troubleshooting within an application support capacity. Experience with workflow management with an understanding of database technology. Capability to provide application support to SaaS applications (Submittable, SharePoint forms, Accredible, Auth0, ContentStack, Surpass) Skills to provide app support to Legacy systems and websites whilst workign with 3rd party development and support teams. Capability to coordinate the delivery of small value add development to applications across the full life cycle. SharePoint knowledge with the ability to assist users with the design and implementation of new SharePoint and Intranet/Extranet sites. Expereince of managing incident process for application based issues whilst managing stakeholder communication. Experience of producing self-help documentation for staff to resolve common application issue. Experience of identifying and reporting on trends in support tickets to train the helpdesk and user champions to resolve issues at 1st line stage. Team player, with demonstrable ability to work collaboratively with colleagues. Excellent verbal and written communication skills for technical and non-technical audiences and 3rd party supplies with good supplier management skills. Strong commitment to delivering the highest standards of customer service and care. Ability to coordinate multiple tasks, priorities workload and deal with high pressure scenarios. Expereince of working in medium-size organisation and providing support across a broad spectrum of applications. IT Application Support Engineer- Desirable Expereince Expereince with coding/Scripting is advantageous Expereince of Oracle DB and or AWS is highly desirable Experience of working within an education environment. The role is hybrid and requires 1-2 days on site per week in London Excellent permanent benefits are available, including private healthcare insurance, 28 days holiday (excluding bank holidays), and pension scheme up to 10% employer contribut InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
01/10/2025
Full time
IT Application Support Engineer An excellent opportunity has arisen for an experienced IT Application Support Engineer to join a leading international education charity on a permanent basis. The IT Application Support Engineer will be responsible for providing first rate application support on a range of digital systems (bespoke & SaaS), whilst working with third party suppliers to ensure applications work optimally and that there are robust interfaces in place between systems. The IT Application Support Engineer will also be tasked with reactive support for break fix incidents escalated from the service desk and completing service requests, whilst contributing to projects to improve our clients products and operating processes. IT Application Support Engineer- Essential Expereince Experience of working with SDLC (software development life cycle) Demonstration of technical problem diagnosis and troubleshooting within an application support capacity. Experience with workflow management with an understanding of database technology. Capability to provide application support to SaaS applications (Submittable, SharePoint forms, Accredible, Auth0, ContentStack, Surpass) Skills to provide app support to Legacy systems and websites whilst workign with 3rd party development and support teams. Capability to coordinate the delivery of small value add development to applications across the full life cycle. SharePoint knowledge with the ability to assist users with the design and implementation of new SharePoint and Intranet/Extranet sites. Expereince of managing incident process for application based issues whilst managing stakeholder communication. Experience of producing self-help documentation for staff to resolve common application issue. Experience of identifying and reporting on trends in support tickets to train the helpdesk and user champions to resolve issues at 1st line stage. Team player, with demonstrable ability to work collaboratively with colleagues. Excellent verbal and written communication skills for technical and non-technical audiences and 3rd party supplies with good supplier management skills. Strong commitment to delivering the highest standards of customer service and care. Ability to coordinate multiple tasks, priorities workload and deal with high pressure scenarios. Expereince of working in medium-size organisation and providing support across a broad spectrum of applications. IT Application Support Engineer- Desirable Expereince Expereince with coding/Scripting is advantageous Expereince of Oracle DB and or AWS is highly desirable Experience of working within an education environment. The role is hybrid and requires 1-2 days on site per week in London Excellent permanent benefits are available, including private healthcare insurance, 28 days holiday (excluding bank holidays), and pension scheme up to 10% employer contribut InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Field Engineers - Break/Fix (Glasgow) Rate: Up to £325 per day (Outside IR35) Duration: 6 months Location: Glasgow (covering Southern & Central Scotland) Hours: Onsite, 8:30 AM - 4:30 PM Start Date: Immediate We are seeking experienced Field Engineers to carry out Break/Fix work, based in Glasgow and supporting sites across Southern and Central Scotland. Responsibilities: Diagnose and repair faults across fiber nodes, FTTP, FTTX, copper networks, and telephony systems . Install and support DC Chargers, PDH, SDH, Comtel, Microwave radio technologies (DC & AC). Work with Cisco and Alcatel products , with strong LAN & WAN internetworking skills. Replace and repair telecom hardware including Routers, Switches, and fiber connections . Troubleshoot connectivity issues at telecom sites to ensure seamless network performance. Provide on-site support at telecom masts and network hubs , restoring services efficiently. Essential Skills & Experience: Proven experience as a Break/Fix Engineer . Strong troubleshooting and fault-finding abilities. Hands-on experience in telecom environments (fiber, copper, radio, DC/AC). Full UK Driving Licence. Ability to work independently on-site. Why Apply? Up to £325 per day (Outside IR35) . 6-month contract with immediate start. Opportunity to work on a variety of telecom infrastructure projects across Scotland.
01/10/2025
Contractor
Field Engineers - Break/Fix (Glasgow) Rate: Up to £325 per day (Outside IR35) Duration: 6 months Location: Glasgow (covering Southern & Central Scotland) Hours: Onsite, 8:30 AM - 4:30 PM Start Date: Immediate We are seeking experienced Field Engineers to carry out Break/Fix work, based in Glasgow and supporting sites across Southern and Central Scotland. Responsibilities: Diagnose and repair faults across fiber nodes, FTTP, FTTX, copper networks, and telephony systems . Install and support DC Chargers, PDH, SDH, Comtel, Microwave radio technologies (DC & AC). Work with Cisco and Alcatel products , with strong LAN & WAN internetworking skills. Replace and repair telecom hardware including Routers, Switches, and fiber connections . Troubleshoot connectivity issues at telecom sites to ensure seamless network performance. Provide on-site support at telecom masts and network hubs , restoring services efficiently. Essential Skills & Experience: Proven experience as a Break/Fix Engineer . Strong troubleshooting and fault-finding abilities. Hands-on experience in telecom environments (fiber, copper, radio, DC/AC). Full UK Driving Licence. Ability to work independently on-site. Why Apply? Up to £325 per day (Outside IR35) . 6-month contract with immediate start. Opportunity to work on a variety of telecom infrastructure projects across Scotland.
Trainee Fire and Security Engineer Location: South East London (Croydon/ Bromley area is ideal however we will look at flexibility) Salary: £25,000 starting £30,000 after 6 months rising to £36,000 after 12 months (guaranteed!) Company Vehicle + Fuel Card Fully funded FIA training & hands-on mentoring Our client is a leading Fire & Security business with over 800 staff nationwide and a fantastic reputation for developing new engineers into highly skilled, industry-qualified professionals. They are looking for a motivated and hands-on individual to join their team in South London as a Trainee Fire & Security Engineer . Key requirements: Successful applicant must hold a UK drivers license And will have some sort of hands on background. This could span from; Having an NVQ in Electrical at college, being a bricklayer! As well as attention to detail, and strong communication skills. What s on offer? Company vehicle + fuel card Thorough classroom & on-site training leading to full FIA Fire & Security qualifications Long-term career progression in a secure and growing industry Tools, uniform, and full support from experienced engineers 28 days holiday + pension Fixed salary progression plan The Role Trainee Fire & Security Engineer You ll be trained to carry out service, maintenance, and repair of fire alarms, intruder alarms, CCTV, and access control systems across commercial and residential sites. Typical duties will include: Learning how to fault-find and repair fire & security systems Assisting with routine servicing and preventative maintenance Supporting senior engineers on installation and commissioning projects Ensuring systems are compliant with current fire safety regulations Developing technical and customer service skills to become a fully qualified engineer This is a fantastic Trainee opportunity for someone looking to break into the Fire and Security industry with guaranteed pay progression, industry-recognised training, and a clear career path. Apply now or contact me directly for more details. (url removed) (phone number removed)
01/09/2025
Full time
Trainee Fire and Security Engineer Location: South East London (Croydon/ Bromley area is ideal however we will look at flexibility) Salary: £25,000 starting £30,000 after 6 months rising to £36,000 after 12 months (guaranteed!) Company Vehicle + Fuel Card Fully funded FIA training & hands-on mentoring Our client is a leading Fire & Security business with over 800 staff nationwide and a fantastic reputation for developing new engineers into highly skilled, industry-qualified professionals. They are looking for a motivated and hands-on individual to join their team in South London as a Trainee Fire & Security Engineer . Key requirements: Successful applicant must hold a UK drivers license And will have some sort of hands on background. This could span from; Having an NVQ in Electrical at college, being a bricklayer! As well as attention to detail, and strong communication skills. What s on offer? Company vehicle + fuel card Thorough classroom & on-site training leading to full FIA Fire & Security qualifications Long-term career progression in a secure and growing industry Tools, uniform, and full support from experienced engineers 28 days holiday + pension Fixed salary progression plan The Role Trainee Fire & Security Engineer You ll be trained to carry out service, maintenance, and repair of fire alarms, intruder alarms, CCTV, and access control systems across commercial and residential sites. Typical duties will include: Learning how to fault-find and repair fire & security systems Assisting with routine servicing and preventative maintenance Supporting senior engineers on installation and commissioning projects Ensuring systems are compliant with current fire safety regulations Developing technical and customer service skills to become a fully qualified engineer This is a fantastic Trainee opportunity for someone looking to break into the Fire and Security industry with guaranteed pay progression, industry-recognised training, and a clear career path. Apply now or contact me directly for more details. (url removed) (phone number removed)