Job Description Join us and make a direct impact on how we manage and optimize our cloud infrastructure costs. Here, your leadership and strategic thinking will help us deliver best-in-class technology while supporting career growth and development. As a FinOps Cloud Senior Lead Infrastructure Engineer at JPMorgan Chase within the Risk Technology Engineering & Architecture team, you will spearhead the strategic management and optimization of cloud infrastructure costs across the organization. You will lead cross-functional teams to implement best practices in cloud financial operations, ensuring scalable, cost-effective, and compliant cloud environments. Job Responsibilities Architect and implement solutions to optimize cloud infrastructure spend, including resource provisioning, automation, and cost controls. Lead and mentor engineering teams in adopting FinOps principles and cloud cost management strategies. Partner with finance, product, and engineering teams to align cloud spend with business objectives and drive financial accountability. Develop and enforce policies for cloud resource tagging, cost allocation, and budget management. Design and maintain advanced dashboards and analytics to provide actionable insights into cloud usage and financial performance. Continuously evaluate and improve cloud financial operations, billing processes, and chargeback models. Engage with cloud service providers to negotiate contracts, optimize pricing models, and evaluate new offerings. Identify and mitigate risks related to cloud spend, compliance, and resource utilization. Required qualifications, capabilities, and skills Bachelor's or Master's degree in Computer Science, Engineering, Finance, or related field. Formal training or FinOps certification and applied experience. Proven experience in cloud infrastructure engineering, with significant exposure to cloud financial management. Deep expertise in cloud platforms (AWS, Azure, GCP) and their cost management tools. Proven track record in leading infrastructure teams and driving cost optimization initiatives. Strong analytical skills with experience in data visualization and financial modeling. Excellent communication, leadership, and stakeholder management abilities. Preferred qualifications, capabilities, and skills Experience with infrastructure-as-code (Terraform, CloudFormation) and automation for cost control. Familiarity with cloud cost management platforms (CloudHealth, Cloudability, AWS Cost Explorer). Ability to translate complex technical and financial data into strategic recommendations. Experience in developing and implementing cloud governance frameworks. Background in Risk domain will be a plus. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
26/10/2025
Full time
Job Description Join us and make a direct impact on how we manage and optimize our cloud infrastructure costs. Here, your leadership and strategic thinking will help us deliver best-in-class technology while supporting career growth and development. As a FinOps Cloud Senior Lead Infrastructure Engineer at JPMorgan Chase within the Risk Technology Engineering & Architecture team, you will spearhead the strategic management and optimization of cloud infrastructure costs across the organization. You will lead cross-functional teams to implement best practices in cloud financial operations, ensuring scalable, cost-effective, and compliant cloud environments. Job Responsibilities Architect and implement solutions to optimize cloud infrastructure spend, including resource provisioning, automation, and cost controls. Lead and mentor engineering teams in adopting FinOps principles and cloud cost management strategies. Partner with finance, product, and engineering teams to align cloud spend with business objectives and drive financial accountability. Develop and enforce policies for cloud resource tagging, cost allocation, and budget management. Design and maintain advanced dashboards and analytics to provide actionable insights into cloud usage and financial performance. Continuously evaluate and improve cloud financial operations, billing processes, and chargeback models. Engage with cloud service providers to negotiate contracts, optimize pricing models, and evaluate new offerings. Identify and mitigate risks related to cloud spend, compliance, and resource utilization. Required qualifications, capabilities, and skills Bachelor's or Master's degree in Computer Science, Engineering, Finance, or related field. Formal training or FinOps certification and applied experience. Proven experience in cloud infrastructure engineering, with significant exposure to cloud financial management. Deep expertise in cloud platforms (AWS, Azure, GCP) and their cost management tools. Proven track record in leading infrastructure teams and driving cost optimization initiatives. Strong analytical skills with experience in data visualization and financial modeling. Excellent communication, leadership, and stakeholder management abilities. Preferred qualifications, capabilities, and skills Experience with infrastructure-as-code (Terraform, CloudFormation) and automation for cost control. Familiarity with cloud cost management platforms (CloudHealth, Cloudability, AWS Cost Explorer). Ability to translate complex technical and financial data into strategic recommendations. Experience in developing and implementing cloud governance frameworks. Background in Risk domain will be a plus. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Data Center Technician Job ID 217769 Posted 26-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Billingham - England - United Kingdom of Great Britain and Northern Ireland Job Title: Data Centre Technician Business Sector: Data Centre Solutions, Critical Work Environment COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Job Role: CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We would like to invite Shift Engineers who have experience working within a Critical Environment or Engineers who are looking to move into Critical Environments, to join our talent pool for both current and future opportunities. As a Shift Engineer working for the Data Centre Solutions team, your duties may include: Responsibilities: To ensure site Electrical systems are operated and maintained to the required codes of practice and industry guidelines. Ensure the PPM's for the as built equipment is fully maintained and carried out in a high calibre and on time. To carry out day-to-day maintenance and reactive issues relating to all the electrical equipment and assets. Complete information and feed back to computer based systems particularly the PPM system. Carry out fault identification/rectification and escalation when required on heating, ventilation and air conditioning issues. Installation and modification of site electrical services. Maintain effective communication to the Shift Supervisor including plant status, plant isolation, issues arising, ongoing works and standards of housekeeping. Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Shift Supervisor. Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Operation and trouble shooting for the following: Building Electrical Installation (associated panels, equipment, and circuits). Emergency lighting. Lighting Control system. Building Management Systems (BMS) Fire suppression and detection systems Air conditioning System, VAV, FCU's and Split Systems. AHU's, Variable speed drives. Heating system. Generators and controls. Single and three phase motors. UPS system and associated control systems. Operation of HV systems (training and familiarisation with this system will be made available). Skills: Previous experience in Building Services industry C&G qualified or equivalent in an electrical services/maintenance. 18th Edition IEE: Wiring & Installation competent HV Approved Person Confined Space entry trained. (Where required) Recognised training or apprenticeship Strong communication skills and the ability to deal with all levels of staff. Demonstrate a good understanding and be technically competent in all building services, in particular UPS, generators, static switches, water treatment, refrigeration and air conditioning. Proactive in achieving the highest standard of operation. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Reliable and conscientious Individuals who can demonstrate commitment and technical competence; but do not meet all the requirements may be considered subject to client approval. Advanced communication skills with a full understanding of customer needs & expectations Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes Integrity, honesty and punctuality is also expected About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking in 2018. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
26/10/2025
Full time
Data Center Technician Job ID 217769 Posted 26-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Billingham - England - United Kingdom of Great Britain and Northern Ireland Job Title: Data Centre Technician Business Sector: Data Centre Solutions, Critical Work Environment COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Job Role: CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We would like to invite Shift Engineers who have experience working within a Critical Environment or Engineers who are looking to move into Critical Environments, to join our talent pool for both current and future opportunities. As a Shift Engineer working for the Data Centre Solutions team, your duties may include: Responsibilities: To ensure site Electrical systems are operated and maintained to the required codes of practice and industry guidelines. Ensure the PPM's for the as built equipment is fully maintained and carried out in a high calibre and on time. To carry out day-to-day maintenance and reactive issues relating to all the electrical equipment and assets. Complete information and feed back to computer based systems particularly the PPM system. Carry out fault identification/rectification and escalation when required on heating, ventilation and air conditioning issues. Installation and modification of site electrical services. Maintain effective communication to the Shift Supervisor including plant status, plant isolation, issues arising, ongoing works and standards of housekeeping. Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Shift Supervisor. Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Operation and trouble shooting for the following: Building Electrical Installation (associated panels, equipment, and circuits). Emergency lighting. Lighting Control system. Building Management Systems (BMS) Fire suppression and detection systems Air conditioning System, VAV, FCU's and Split Systems. AHU's, Variable speed drives. Heating system. Generators and controls. Single and three phase motors. UPS system and associated control systems. Operation of HV systems (training and familiarisation with this system will be made available). Skills: Previous experience in Building Services industry C&G qualified or equivalent in an electrical services/maintenance. 18th Edition IEE: Wiring & Installation competent HV Approved Person Confined Space entry trained. (Where required) Recognised training or apprenticeship Strong communication skills and the ability to deal with all levels of staff. Demonstrate a good understanding and be technically competent in all building services, in particular UPS, generators, static switches, water treatment, refrigeration and air conditioning. Proactive in achieving the highest standard of operation. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Reliable and conscientious Individuals who can demonstrate commitment and technical competence; but do not meet all the requirements may be considered subject to client approval. Advanced communication skills with a full understanding of customer needs & expectations Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes Integrity, honesty and punctuality is also expected About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking in 2018. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.
24/10/2025
Full time
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
21/10/2025
Full time
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
18/10/2025
Full time
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
18/10/2025
Full time
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
18/10/2025
Full time
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, £1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
18/10/2025
Full time
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, £1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
18/10/2025
Full time
Senior Project Manager- Clinical Software Fully remote with some travel to NHS Trusts in the UK As a Senior Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and leadership Contractual acceptance Knowledge, skills, abilities for the Senior Project Manager- Clinical Software Experience of delivering enterprise software solutions into the NHS from a vendor side perspective, (multiyear, 1M+ budgets, multiple trusts, mixed supplier/partner landscape, complex) Experience of delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion Create and deliver executive-level summary reports and presentations Exceptional client and stakeholder management skills Some site visits to NHS trusts in the UK
Job Title: Lead Operations Project Manager (Permanent)Location: Altrincham (Office-Based) Salary: up to £45,000 + BenefitsWorking Hours: 9:00am - 5:30pm Exciting Opportunity to Lead Nationwide Tech Deployment Projects We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they're now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team. About the Role This is a hands-on leadership role combining project delivery with team management. You'll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards. Acting as the central point of contact for clients and internal stakeholders, you'll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations. Key Responsibilities Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We're Looking For Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential) Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply? Lead high-impact, high-visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture
17/10/2025
Full time
Job Title: Lead Operations Project Manager (Permanent)Location: Altrincham (Office-Based) Salary: up to £45,000 + BenefitsWorking Hours: 9:00am - 5:30pm Exciting Opportunity to Lead Nationwide Tech Deployment Projects We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they're now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team. About the Role This is a hands-on leadership role combining project delivery with team management. You'll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards. Acting as the central point of contact for clients and internal stakeholders, you'll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations. Key Responsibilities Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We're Looking For Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential) Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply? Lead high-impact, high-visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture
Operations Project Manager Altrincham £37,000 - £39,000 Full Time, Monday-Friday 9:00-17:30 About the Business Our client is a global technology leader providing digital solutions. For over 15 years, they've partnered with some of the world's most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The Role As an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects - often spanning 50-500 sites over several months. You'll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you'll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We're Looking For ? Strong organisational skills with exceptional attention to detail. ? Experience in a client-focused/project coordination role managing multiple stakeholders. ? Excellent communication skills, both written and verbal. ? Ability to manage competing priorities and remain calm under pressure. ? Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The Opportunity This is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You'll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. Apply today for a confidential conversation about this opportunity.
17/10/2025
Full time
Operations Project Manager Altrincham £37,000 - £39,000 Full Time, Monday-Friday 9:00-17:30 About the Business Our client is a global technology leader providing digital solutions. For over 15 years, they've partnered with some of the world's most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The Role As an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects - often spanning 50-500 sites over several months. You'll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you'll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We're Looking For ? Strong organisational skills with exceptional attention to detail. ? Experience in a client-focused/project coordination role managing multiple stakeholders. ? Excellent communication skills, both written and verbal. ? Ability to manage competing priorities and remain calm under pressure. ? Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The Opportunity This is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You'll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. Apply today for a confidential conversation about this opportunity.
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
17/10/2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
17/10/2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
17/10/2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
Senior Guidewire Developer UK HYBRID WORKING. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! This role is based in the UK and requires candidates to have the right to work in the UK Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Responsibilities Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Knowledge, Experience and Qualifications Essential 5+ years commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
15/10/2025
Full time
Senior Guidewire Developer UK HYBRID WORKING. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! This role is based in the UK and requires candidates to have the right to work in the UK Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Responsibilities Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Knowledge, Experience and Qualifications Essential 5+ years commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
We are working with a global business who operate in the technology and telecommunications space in providing cyber security and data protection services. They are looking to hire a VP Partner Marketing into the business who will be responsible for developing and leading a team on delivering on their partner marketing strategy for the business. Client Details The business are a leading global provider of data and cyber security services within the telecommunications and technology industry. They are looking to hire someone who can lead on their Partner Marketing strategy globally. The mission of this person will be in ensuring their Partners are fully maximising the huge growth opportunity the business represents, driving partners to view online security as a critical offering. This role will lead a team in developing a go to market plan with a focus on lifecycle marketing strategy to engage and retain customers. Description Key responsibilities of the VP Partner Marketing role will include: Revenue & Growth Leadership - Ensure Strategic and Major Partners achieve annual billing targets - Drive subscriber base and average spend growth - Minimise churn of security products - Increase activated subscriber rates Strategic Planning & Execution - Develop and approve Go-to-Market plans with local teams to drive subscriber growth and manage churn - Systematically track the health of key accounts identifying roadblocks and dependencies - Provide forensic analysis of issues with hands-on, detailed support - Deploy AI powered solutions to transform and accelerate knowledge and growth across the PSM network - Manage executive engagement with key stakeholders particularly CMOs, VPs and Directors of Marketing Resource Management - With Sales Operations oversee Partner Scorecards - Manage contractual marketing funds allocation - Direct incentives and compensation programs Profile What is required of the VP Partner Marketing: Transformational Leadership: Proven track record of fundamentally reshaping teams, processes, and outcomes - you're an agent of change who can reinvent how Partner Marketing operates AI Mindset: Hands-on experience leveraging AI to transform business challenges and everyday operations Data-Driven Decision Making: Uses analytics to inform all strategic decisions CSP Expertise: Deep understanding of Communication Service Provider operations, growth challenges, and internal structures for complex stakeholder navigation Go-to-Market Excellence: Direct experience drafting and executing multi-channel GTM strategies and campaigns Channel Expertise: Experience across the full suite of owned media channels including lifecycle email, in-app messaging, SMS, web, call centers, retail and content marketing B2B2C Expertise: Experience working with business models that sell to Consumers through CSPs. You will ideally have worked in the telecommunications industry Role is remote, team based in London Job Offer Competitive
10/10/2025
Full time
We are working with a global business who operate in the technology and telecommunications space in providing cyber security and data protection services. They are looking to hire a VP Partner Marketing into the business who will be responsible for developing and leading a team on delivering on their partner marketing strategy for the business. Client Details The business are a leading global provider of data and cyber security services within the telecommunications and technology industry. They are looking to hire someone who can lead on their Partner Marketing strategy globally. The mission of this person will be in ensuring their Partners are fully maximising the huge growth opportunity the business represents, driving partners to view online security as a critical offering. This role will lead a team in developing a go to market plan with a focus on lifecycle marketing strategy to engage and retain customers. Description Key responsibilities of the VP Partner Marketing role will include: Revenue & Growth Leadership - Ensure Strategic and Major Partners achieve annual billing targets - Drive subscriber base and average spend growth - Minimise churn of security products - Increase activated subscriber rates Strategic Planning & Execution - Develop and approve Go-to-Market plans with local teams to drive subscriber growth and manage churn - Systematically track the health of key accounts identifying roadblocks and dependencies - Provide forensic analysis of issues with hands-on, detailed support - Deploy AI powered solutions to transform and accelerate knowledge and growth across the PSM network - Manage executive engagement with key stakeholders particularly CMOs, VPs and Directors of Marketing Resource Management - With Sales Operations oversee Partner Scorecards - Manage contractual marketing funds allocation - Direct incentives and compensation programs Profile What is required of the VP Partner Marketing: Transformational Leadership: Proven track record of fundamentally reshaping teams, processes, and outcomes - you're an agent of change who can reinvent how Partner Marketing operates AI Mindset: Hands-on experience leveraging AI to transform business challenges and everyday operations Data-Driven Decision Making: Uses analytics to inform all strategic decisions CSP Expertise: Deep understanding of Communication Service Provider operations, growth challenges, and internal structures for complex stakeholder navigation Go-to-Market Excellence: Direct experience drafting and executing multi-channel GTM strategies and campaigns Channel Expertise: Experience across the full suite of owned media channels including lifecycle email, in-app messaging, SMS, web, call centers, retail and content marketing B2B2C Expertise: Experience working with business models that sell to Consumers through CSPs. You will ideally have worked in the telecommunications industry Role is remote, team based in London Job Offer Competitive
Job Title: Lead Operations Project Manager (Permanent) Location: Altrincham (Office-Based) Salary: up to £45,000 + Benefits Working Hours: 9:00am - 5:30pm Exciting Opportunity to Lead Nationwide Tech Deployment Projects We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they re now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team. About the Role This is a hands-on leadership role combining project delivery with team management. You ll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards. Acting as the central point of contact for clients and internal stakeholders, you ll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations. Key Responsibilities Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We re Looking For Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential) Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply? Lead high-impact, high-visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture
09/10/2025
Full time
Job Title: Lead Operations Project Manager (Permanent) Location: Altrincham (Office-Based) Salary: up to £45,000 + Benefits Working Hours: 9:00am - 5:30pm Exciting Opportunity to Lead Nationwide Tech Deployment Projects We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they re now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team. About the Role This is a hands-on leadership role combining project delivery with team management. You ll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards. Acting as the central point of contact for clients and internal stakeholders, you ll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations. Key Responsibilities Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We re Looking For Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential) Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply? Lead high-impact, high-visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Billing team The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team. You will be responsible for: Championing the transformation of the team, set the vision and shape the team Identifying and leading initiatives for process improvements across Billing Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the business Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights Influencing commercial and operational strategy through billing insights Driving lessons learnt initiatives to ensure continual improvements are being made and issues addressed Discover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projects Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy Leading revenue assurance and reconciliation process to mitigate leakage Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases Ensuring full regulatory compliance and data security, especially in high-volume mobile and tech products Salary £80k DOE 25 Days Holiday + 8 Bank Holidays Hybrid working for a good work/life balance (2-3 days a week in our Reigate office) The talents we are excited to see You will have the following experience/skills: 5+ years billing leadership experience in the telecoms/mobile/IT sector Highly proactive self-starter with the will to succeed Proven track record of success in senior billing roles Proven track record of leading successful teams, bringing about change and driving team engagement Professional standard of report writing Verbal communication skills to be of high standard Ability to communicate with customers and colleagues in succinct manner Confident in ability to influence senior and junior colleagues Positive outlook, ability to work well in teams, driven, pleasant/helpful/optimistic, minimal supervision required, empowering attitude Ability to prioritise tasks for maximum effectiveness Proficient in Excel, Word and Outlook Experience with aBILLity, Tekton, or other leading billing platforms Microsoft Dynamics would be advantageous Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Entry to the £3,000 quarterly Dreamball draw Regular fully funded companywide events Complimentary daily breakfasts in the office Monthly outstanding performer accolades Pension and life insurance Personalised training and development pathways Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
09/10/2025
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Billing team The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team. You will be responsible for: Championing the transformation of the team, set the vision and shape the team Identifying and leading initiatives for process improvements across Billing Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the business Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights Influencing commercial and operational strategy through billing insights Driving lessons learnt initiatives to ensure continual improvements are being made and issues addressed Discover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projects Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy Leading revenue assurance and reconciliation process to mitigate leakage Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases Ensuring full regulatory compliance and data security, especially in high-volume mobile and tech products Salary £80k DOE 25 Days Holiday + 8 Bank Holidays Hybrid working for a good work/life balance (2-3 days a week in our Reigate office) The talents we are excited to see You will have the following experience/skills: 5+ years billing leadership experience in the telecoms/mobile/IT sector Highly proactive self-starter with the will to succeed Proven track record of success in senior billing roles Proven track record of leading successful teams, bringing about change and driving team engagement Professional standard of report writing Verbal communication skills to be of high standard Ability to communicate with customers and colleagues in succinct manner Confident in ability to influence senior and junior colleagues Positive outlook, ability to work well in teams, driven, pleasant/helpful/optimistic, minimal supervision required, empowering attitude Ability to prioritise tasks for maximum effectiveness Proficient in Excel, Word and Outlook Experience with aBILLity, Tekton, or other leading billing platforms Microsoft Dynamics would be advantageous Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Entry to the £3,000 quarterly Dreamball draw Regular fully funded companywide events Complimentary daily breakfasts in the office Monthly outstanding performer accolades Pension and life insurance Personalised training and development pathways Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
07/10/2025
Full time
Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
01/10/2025
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian , we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
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