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An opportunity has arisen for a Portfolio Management Analyst to join the Enterprise Technology team in Technology. As a Portfolio Management Analyst, you will support, enable and track the successful delivery of change and BAU portfolios, working closely with the Project Managers, Head of Portfolio Management and Delivery teams assigned. You will ensure all aspects of the portfolio are effectively tracked and reported to your CTO and the Enterprise Technology Leadership Team. You will be required to constantly find improvements for portfolio processes, the change management tool, wider change delivery framework and interaction with Technology teams and the business. Key Responsibilities Portfolio Planning - Participate in the portfolio planning and reforecasting processes in use, which includes budgets, benefits, prioritisation, timelines and resource modelling, and communicate the results to all relevant stakeholders. Business Case Oversight - Work with both delivery and finance teams to build robust, realistic business cases, including costs and benefits, and ensure these are updated by delivery teams when required. Portfolio Support - Maintain portfolio roadmap, understand and track portfolio maturity. Attend portfolio meetings and prepare packs where required. Resolve recharge queries for the team. Awareness of impact within current portfolio on wider Technology and other business units/departments. Resource Management - Track and report on resourcing view across the department and advise on over/under utilisation. Enterprise Reporting - Work with Portfolio Manager and other Portfolio Management Analyst to coordinate, contribute to, check and submit QCR packs or required reports by the Group deadline set. Provide statistics for the QBR or relevant forum. Fulfil any CIO requests for information. Change Oversight - Awareness and understanding of all active change and BAU initiatives within the portfolio. Attend and support relevant change meetings - any reporting red or amber, and at key milestones. Ensure tracking and reporting of the realisation of benefits. Finance - Ensure blended rates are recalculated and updated in the change tool in-line with agreed dates. Support the Enterprise Technology change and LT team to raise any required Purchase Orders and ensure best practice is followed for creation and management of the Purchase Orders, including validation of any reports issued by the Finance team for accruals within Marketplace. Ensure monthly reconciliation of Oracle and change tool actuals are undertaken by Project Manager, Delivery Lead or Service Owner. Work with finance partner to validate the corporate dashboard for Oracle actuals and support the GES change team and EPM team in use of the recharge process in place. Highlight any costs in Oracle which have not been assigned to the relevant change and work with the Portfolio Manager, delivery teams/finance partner to correctly assign these. Promote Best Practice - Explain, negotiate, and agree best change methodology and governance, to embed best practice across the change team. Develop knowledge management for future change from past deliveries. Continuous Improvement - Work as a trusted partner to the department to ensure the effective delivery and control of the portfolio, and to add value to processes, by suggesting new, enhanced ways of working. Change Tool(s) - Be a subject matter expert in the tool(s) used to manage change and act as the point of reference for any platform queries, issues and required training. Recommend improvements and participate in the testing of functionality enhancements when required. Carry out local data remediation and maintenance of the tool(s) to meet the needs of the team. Communication - Utilise a variety of tools to provide first class communication to stakeholders on releases within the change tool/changes to governance standards/framework. Governance / Compliance - Enhance and maintain governance for the delivery of the portfolio, to ensure change delivery is compliant to the agreed standards. Escalate non-compliance issues to management in relation to governance. Quality Management and Assurance - Establish and manage a schedule of gate, milestone and quality reviews to ensure the required change standards are consistently delivered. Perform regular audits and health checks to ensure all deliveries are reviewed at key points and when completed. Portfolio Reporting - Ensure adherence to localised reporting cadence and standards. Develop and manage effective portfolio reporting, including tracking KPIs/OKRs as appropriate, to enable effective data driven decisions/actions to be taken. Define new reporting requirements to PowerBI SME and work collaboratively with them to ensure they are produced. Risk, Issue and Dependency Management - Provide visibility of conflicts, risks, issues, dependencies, and work with relevant stakeholders to manage and resolve/mitigate these across the portfolio. Change Community - Active participation in relevant communities of practice, both within and outside of the Group IT department. Relationship Management - Establish and maintain relationships with stakeholders at all levels throughout the organisation. Actively engage and work collaboratively with colleagues and partners. Must-Haves Proven experience in a change-related role. Ability to influence and challenge stakeholders. Knowledge and previous experience of using a Portfolio Management tool. Knowledge of both waterfall and Agile delivery. Strong presentation, written and verbal communication skills to build and develop relationships with internal and external stakeholders. Energy and determination to succeed in a very fast paced environment. Advanced Microsoft Office user. Passionate about change and the customer experience. Be self motivated, supervise own workload and produce consistent, high quality outputs. Able to prioritise competing demands in a challenging delivery environment to ensure that work is delivered to tight timelines. Able to remain composed in stressful situations and work under pressure. Adaptable, personable, flexible team player with the ability to take ownership of tasks. Ability to work at a fast pace and pick up new tasks with ease. Proactive, conscientious, approachable, enthusiastic. Excellent time management and attention to detail.

Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

As a Business Analyst, you will be a pragmatic problem solver with an inquisitive mindset. You will work closely with your sprint team to understand business challenges, shape requirements and support the delivery of effective scalable solutions. Reporting to the Senior Business Analyst, you will work as part of a team of business analysts and delivery professionals spanning mobile, web, backend software, infrastructure and automation products. The focus is on delivering highly scalable customer experiences across mobile and web based applications, software, APIs and internal systems. WHAT YOU'LL BE DOING Help the team articulate problems in ways that are understood by all stakeholders, both business and technical. Ensure the team has a clear understanding of business, operational and customer needs so that solutions meet requirements and deliver measurable value to the business and our users. Produce and identify stakeholder requirements through conversations, document analysis, workshops, business process descriptions, analysis, use cases, scenarios, and workflow analysis. Build trusted relationships with stakeholders across Technology, Product and Business teams, ensuring alignment on objectives, priorities and expected outcomes. Map, analyse and document current and future business requirements using standard tools and agreed standards, creating a shared understanding of how solutions are intended to function and evolve. Analyse existing business processes, customer journeys, and operational workflows to identify opportunities for improvement, simplification and automation. Support teams in identifying both functional and non functional requirements relevant to the solutions being built. Work in a data led way, helping to articulate the value delivered through solutions in partnership with insight teams. Use data, customer feedback and performance metrics to identify opportunities, validate assumptions and measure solution success. Define and support the tracking of business outcomes, benefits and success measures to ensure value realisation from delivered initiatives. Apply design thinking with the team to critically analyse and refine the problems and requirements being solved, ensuring solutions are user focused and consider multiple scenarios. Champion customer and user needs throughout the product lifecycle, ensuring decisions are evidence based and user centred. Support user research, usability testing and discovery activities to validate assumptions and proposed solutions. Ensure problems and requirements are sufficiently defined, independent, valuable, estimable and testable before work begins. Work closely with the Product Owner, UX, Agile Delivery Leads, ScrumMasters and engineering teams to deliver outcomes for both business as usual activity and larger strategic initiatives. Partner with Product Owners to maintain a healthy backlog through refinement, prioritisation and requirement decomposition. Collaborate with developers and QA engineers to define acceptance criteria and ensure requirements are understood, testable and ready for delivery. Facilitate workshops and discussions to drive consensus, align stakeholders and support effective decision making. Participate in Agile ceremonies including sprint planning, backlog refinement, sprint reviews and retrospectives. Proactively identify risks, assumptions, dependencies and constraints, working with stakeholders to mitigate potential delivery impacts. Act as a bridge between business and technical teams, translating complex concepts into clear and actionable requirements. Partner with Product Owners and delivery teams to ensure solutions are focused on delivering measurable customer and business outcomes, rather than simply meeting documented requirements. WHAT YOU'LL NEED Strong user story writing skills, with the ability to clearly articulate user and business needs in a format that is easily understood by the team. Experience creating and managing acceptance criteria and supporting teams in refining requirements to a delivery ready standard. Strong stakeholder management skills, with the ability to influence decisions, build consensus and challenge constructively where required. Experience facilitating workshops, discovery sessions and conversations to gather, analyse and validate requirements. An understanding of programming, software engineering and digital design concepts, enabling you to analyse and challenge proposed solutions. An understanding of APIs, system integrations and modern digital delivery practices. The ability to manage changing business and technical requirements in a fast paced environment. Experience working within Agile product teams, with a good understanding of Scrum and Kanban principles. Experience using business analysis techniques such as process modelling, impact assessment, root cause analysis, gap analysis and requirements elicitation. Experience creating artefacts such as process maps, user journeys, workflow diagrams and business requirement documentation using industry standard techniques and tools. The ability to contribute to digital design, development estimates and strategic decision making. A strong analytical mindset with the ability to interpret data and derive actionable insights that support decision making. Experience using tools such as Jira, Confluence, Lucidchart or similar collaboration and documentation platforms. Excellent written and verbal communication skills, with the ability to tailor communications to both technical and non technical audiences. A systematic and analytical approach to problem solving. Demonstrable experience translating business objectives into actionable requirements that drive measurable value. A curious mindset, with an appetite to learn, continuously improve and challenge the status quo. Experience working within a digital, e commerce or customer facing technology environment would be advantageous. CLOSING DATE Friday 7th August. Please note we may close the role early, so apply as soon as possible. LOCATION Hybrid role - requires attendance at least 3 days a week at GSIQ, Solihull, UK.

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve. As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including: Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care. Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support. Extensive community physical health and well being services for children and adults, covering prevention, treatment, rehabilitation, and long term condition management. The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children's nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services. Please note - this role does not offer sponsorship. An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services. You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions. We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects. You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles. We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies. Main duties of the job The Digital Business Analyst will support the delivery of digital enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will: Engage with clinical and operational teams to understand existing pathways and processes Support the identification, analysis and documentation of business requirements Assist in the co design of future state processes and digital solutions Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis Support stakeholder engagement and communication throughout the project lifecycle Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits Support the planning and delivery of change management activities to enable successful adoption of digital solutions Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment. Working for our organisation LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under represented groups. If you'd like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi time. The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work. Detailed job description and main responsibilities Corren Counsell Senior Digital Business Analyst For more details on this vacancy please review the attached job description and person specification. Person specification Qualifications Educated to degree level or equivalent experience BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience Knowledge Understanding of Business Analysis lifecycle and core techniques Awareness of digital transformation or service improvement approaches Knowledge of current NHS affairs Understanding of requirements gathering and documentation processes Experience Experience supporting business analysis or service improvement activities Experience of gathering and documenting requirements Experience supporting the identification, documentation and monitoring of benefits aligned to project or service outcomes Experience working with data and metrics to support evaluation, reporting or service improvement activities You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within four weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates. Please note that further communication from LSCFT will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them. Please ensure that you read the person specification as your application will be measured against this document. If you use AI to assist with your application, you must declare this. Undeclared use may result in withdrawal. Please ensure your application reflects your own skills and experiences. While AI tools can assist, they may produce generic or inaccurate content. We encourage you to provide personal examples that demonstrate how you meet the essential criteria. For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s). Employer certification / accreditation badges Application numbers This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Business Analyst Location: Newcastle Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. As a Business Analyst, you will: Support discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies. Apply business analysis tools and techniques to assess processes and support the definition of fit for purpose business and technology solutions. Work closely with business and technology stakeholders to support functional & non functional requirements identification, elicitation, and validation. Support the development of solution designs by producing clear and accurate artefacts including functional designs, process flows, sequence diagrams, business rules, and product backlog items. Analyse business and operational data to support insights, validate assumptions, and inform solution and delivery decisions. Contribute to business impact assessments to understand the implications of proposed changes across affected areas. Support business readiness activities for implementations, including input into operational readiness and transition planning. Assist with change activities by contributing to communications and training materials to support adoption. Collaborate with cross functional teams including product, UX/UI, developers, testers, DevOps, and live services throughout the Software Development Lifecycle. Participate in Agile ceremonies (e.g., daily stand ups, sprint planning, backlog grooming, retrospectives) and contribute to backlog refinement ensuring backlog items are ready for development and test. Identify and escape risks, dependencies, and constraints in a timely manner. Develop a working understanding of key technical elements e.g. APIs, databases, and system integration concepts. Operate effectively in a customer facing role, taking ownership of assigned deliverables with appropriate supervision. Advocate and contribute to the delivery of AI enabled solutions that support improved outcomes for clients. Identify and apply opportunities to improve delivery efficiency and day to day ways of working through the practical use of AI. Qualifications Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle. Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements that support effective solution delivery. Experience producing a range of business analysis artefacts, including user stories, functional and non functional requirements, process flows, business rules, and data requirements. Working knowledge of structured analysis and solution design techniques, such as UML, BPMN, process modelling, and impact assessment, and the ability to apply these appropriately. Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues. Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery. Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology. Set Yourself Apart - Technical & Specialist Experience Experience supporting technology enabled or digital delivery initiatives, ideally within complex or regulated environments (e.g., Public Sector). Working understanding of system integration concepts, APIs, and data flows. Familiarity with enterprise platforms or cloud technologies (e.g., AWS, Azure, Salesforce). Awareness of UX principles and exposure to wireframing tools such as Figma or Balsamiq. Curiosity about emerging technologies (e.g., GenAI) and how they may support business solutions and optimise working practices. Demonstrated understanding of how AI can transform businesses and solutions. Exposure to benefits realisation or transition into live service environments. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Senior Business Analyst (Technical) Location: Newcastle Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. We are seeking a Technically orientated Senior Business Analyst to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You'll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well defined, deliverable requirements & designs. By collaborating closely with stakeholders and delivery teams, you'll help ensure solutions are user focused, technically feasible, and aligned to strategic business goals-making a tangible impact from discovery through to product launch. Responsibilities Lead discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies. Bridge the gap between business and technology, taking ownership of process analysis and shaping fit for purpose transformational solutions. Provide reviews, coaching, and quality assurance for business analysis outputs produced by other team members, promoting consistent standards and best practices. Lead functional & non-functional requirements identification and elicitation, managing stakeholders and taking customers on the journey from problem definition to solution agreement. Integrate closely with business and technology teams to create and maintain a holistic vision of the solution that enables successful delivery. Own the production of high quality analysis and design artefacts, including functional designs, process flows, sequence diagrams, business rules, and prioritised product backlog items. Analyse and interpret data to present clear options, trade offs, and evidence based recommendations that support senior stakeholder decision making. Lead complex business impact assessments across multiple streams, clearly articulating change implications and dependencies. Provide assurance on scope, requirements, and solution alignment, identifying gaps or risks early and supporting governance and assurance processes as needed. Plan and coordinate business readiness activities for large scale implementations, ensuring operational readiness for the target operating model. Lead business change activities, including defining communication strategies and designing training approaches to support adoption. Work closely with solution and technical architects to shape cohesive, integrated solutions to customer problems. Actively facilitate Agile ceremonies and support backlog prioritisation aligned to value, risk, and delivery dependencies. Proactively identify, communicate, and manage technical constraints, risks, and dependencies. Demonstrate strong understanding of system integration, APIs, and data considerations, translating technical concepts for non technical stakeholders. Operate independently in a high impact, customer facing role, providing direction, assurance, and thought leadership within the delivery team. Lead and shape the adoption of AI enabled solutions that support improved outcomes for clients. Strategically drive AI led efficiencies across delivery practices, influencing ways of working, standards, and continuous improvement. Qualification Strong and proven business analysis capability across requirements elicitation, analysis, documentation, validation, and management. Ability to independently understand complex business problems and lead the translation of business needs into high quality requirements and solution designs. Extensive experience producing and assuring business analysis artefacts including user stories, functional and non functional requirements, process models, business rules, and data specifications. Confident application of structured analysis and solution design techniques (e.g. UML, BPMN, process modelling, and business impact assessment) to complex change initiatives. Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision making. Proven ability to manage and influence senior stakeholders, facilitating alignment across business and technology teams. Extensive experience leading business impact assessments and clearly articulating change impacts, dependencies, and risks. Experience leading, coaching, and/or mentoring other business analysts, setting clear direction, assuring quality of outcomes, and supporting capability development within the team. Strong experience operating within Agile (Scrum/Kanban) and/or Waterfall delivery environments, shaping analysis approaches to suit delivery context. Ability to lead backlog refinement and prioritisation activities, ensuring alignment to value, risk, and delivery dependencies. Experience providing direction and support across testing phases, including complex defect triage and resolution. Confident use of tools such as JIRA, Confluence, Visio, and Excel to drive analysis, reporting, and delivery outcomes. Set Yourself Apart - Technical & Specialist Experience Significant experience delivering technology enabled or digital transformation programmes, ideally within large scale or regulated environments (e.g. Public Sector). Strong understanding of system integration, APIs, and data considerations, with the ability to translate technical concepts for non technical audiences. Experience working with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce). Experience collaborating with UX and service design teams, including use of wireframing and prototyping tools. Demonstrated ability to apply emerging technologies (e.g. GenAI) to business problems in a pragmatic, value led way. Demonstrated the understanding of how AI can transform businesses and solutions. Experience supporting benefits realisation and embedding change into live operational environments. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data driven decision making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI augmented workflows, and oversee proof of concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low code/no code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third party suppliers, prioritised by business impact and feasibility. Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data driven, detail oriented, and methodical in problem solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes. Benefits Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request by request basis.

Overview Join Our Team as a DV Cleared Business Analyst in Cheltenham! Duration: 12 months with possible extension. Location: Cheltenham Rate: Up to £79.00 per hour via an approved umbrella company Must be willing and eligible to go through the DV clearance process. Responsibilities Analysing processes and operations to identify enhancements aligned with client goals Facilitating workshops with diverse stakeholders to gather insights and foster collaboration Developing clear methodologies and approaches for project delivery Baseline business performance and track benefits realisation Preparing engaging reports and presentations for senior stakeholders Supporting technology-led transformation initiatives across strategy, design, and change management Contributing to lessons learned and continuous process improvements Visualising data across portfolio, workforce, financial, risk, and planning metrics using multiple tools What you'll bring Proven experience in stakeholder engagement, workshop facilitation, and requirements management Strong skills in process modelling (Visio), Atlassian Suite (Confluence, JIRA), and reporting Familiarity with waterfall and agile delivery methods Ability to guide stakeholders through business change and transformation Knowledge of business improvement methodologies such as LEAN or Six Sigma is advantageous Confident communicator with the ability to build lasting relationships at all levels Self-motivated, collaborative, and adaptable under pressure Passion for professional growth and delivering high standards If you're ready to make a real impact and thrive in a fast-paced environment, we want to hear from you! Apply now to join a forward-thinking organisation committed to excellence and innovation.

Senior Analyst Business Intelligence - 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Analyst Business Intelligence - 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.

Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.