Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
15/10/2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Infrastructure Management - Global Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team Global IT Shared Services are responsible for the design, build and operation of IT services that are used across multiple regions within Norton Rose Fulbright (NRF). The team works closely with global architecture, information security and regional IT to develop and manage a central service portfolio, common standards, policies, tools and practices. The Role This is a key role based in our Newcastle office, that will provide Azure cloud and Infrastructure DevOps leadership as we continue to transform our services through a cloud first approach, following proven industry and Microsoft best practices to ensure infrastructure systems and services perform at an optimal level. This role will support development and maturing of our Infrastructure DevOps practice. Including the building, implementation, security and operation of automation systems and services. This role will provide Infrastructure DevOps leadership driving adoption, management, security and optimisation working across multiple regions as part of a matrix-managed, multi-sourced organisation and translate business requirements into technical infrastructure solutions leveraging strong business acumen. Key Responsibilities Define and own the Azure cloud and Infrastructure DevOps roadmap in conjunction with architecture, global and regional IT Provide Azure and Infrastructure DevOps expertise, leadership, direction and assistance to IT leadership, project delivery, regional technical leads and engineering teams Define, build and lead implementation and adoption of Azure cloud and Infrastructure DevOps including: automation; tools; operational processes; security, governance & controls for cloud management Build, maintain, manage and improve cloud operations, security and service dashboards tailored to audience Identify and drive cloud adoption by identifying opportunities, develop business cases and support transition to, and optimisation of, cloud services Work closely with Regional and Global IT Stakeholders on development of DevOps practices Lead technical implementation, security and operational management of core, common and global Azure services Research emerging cloud technologies and DevOps best practices, propose and develop business cases that deliver IT & business value Skills and Experience Required Strong experience of architecting, technical designing and implementing Azure cloud and technical DevOps solutions (including management, security and optimisation) Experience in Azure cloud transformation and effective Infrastructure DevOps management strategies, tools, models, and processes Excellent communication skills and ability to effectively convey complex ideas tailored appropriately to the audience (from senior executives to technical experts) Excellent technical leadership, collaboration, and matrix-management skills to operate effectively in a global organisation Proven experience in working in a consulting or shared services organisation Experience in Azure Cost Management and FinOps practices Strong experience of automation and developing Infrastructure as Code (Terraform, Ansible) Proven experience with Azure DevOps. Azure Repos, GitHub Experience of modernisation using Azure IaaS, PaaS (e.g. SQL), and SaaS Experience of containerisation technologies (e.g. Docker, Kubernetes, Azure Container Registry) Proven experience of working in a fast-paced environment managing multiple initiatives in parallel Candidates should have a minimum of 4 years' experience as a Certified Azure DevOps Engineer Formal Education: Bachelor's Degree in MIS, CS, business or related studies helpful, but experience will carry the most weight Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
15/10/2025
Full time
Practice Group / Department: IT Infrastructure Management - Global Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team Global IT Shared Services are responsible for the design, build and operation of IT services that are used across multiple regions within Norton Rose Fulbright (NRF). The team works closely with global architecture, information security and regional IT to develop and manage a central service portfolio, common standards, policies, tools and practices. The Role This is a key role based in our Newcastle office, that will provide Azure cloud and Infrastructure DevOps leadership as we continue to transform our services through a cloud first approach, following proven industry and Microsoft best practices to ensure infrastructure systems and services perform at an optimal level. This role will support development and maturing of our Infrastructure DevOps practice. Including the building, implementation, security and operation of automation systems and services. This role will provide Infrastructure DevOps leadership driving adoption, management, security and optimisation working across multiple regions as part of a matrix-managed, multi-sourced organisation and translate business requirements into technical infrastructure solutions leveraging strong business acumen. Key Responsibilities Define and own the Azure cloud and Infrastructure DevOps roadmap in conjunction with architecture, global and regional IT Provide Azure and Infrastructure DevOps expertise, leadership, direction and assistance to IT leadership, project delivery, regional technical leads and engineering teams Define, build and lead implementation and adoption of Azure cloud and Infrastructure DevOps including: automation; tools; operational processes; security, governance & controls for cloud management Build, maintain, manage and improve cloud operations, security and service dashboards tailored to audience Identify and drive cloud adoption by identifying opportunities, develop business cases and support transition to, and optimisation of, cloud services Work closely with Regional and Global IT Stakeholders on development of DevOps practices Lead technical implementation, security and operational management of core, common and global Azure services Research emerging cloud technologies and DevOps best practices, propose and develop business cases that deliver IT & business value Skills and Experience Required Strong experience of architecting, technical designing and implementing Azure cloud and technical DevOps solutions (including management, security and optimisation) Experience in Azure cloud transformation and effective Infrastructure DevOps management strategies, tools, models, and processes Excellent communication skills and ability to effectively convey complex ideas tailored appropriately to the audience (from senior executives to technical experts) Excellent technical leadership, collaboration, and matrix-management skills to operate effectively in a global organisation Proven experience in working in a consulting or shared services organisation Experience in Azure Cost Management and FinOps practices Strong experience of automation and developing Infrastructure as Code (Terraform, Ansible) Proven experience with Azure DevOps. Azure Repos, GitHub Experience of modernisation using Azure IaaS, PaaS (e.g. SQL), and SaaS Experience of containerisation technologies (e.g. Docker, Kubernetes, Azure Container Registry) Proven experience of working in a fast-paced environment managing multiple initiatives in parallel Candidates should have a minimum of 4 years' experience as a Certified Azure DevOps Engineer Formal Education: Bachelor's Degree in MIS, CS, business or related studies helpful, but experience will carry the most weight Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
The Work Shop Resourcing Ltd
Three Legged Cross, Dorset
IT Field Engineer Three Legged Cross £26,000 £34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction. Key Responsibilities Install and configure IT and Telecoms solutions. Onboard customers onto managed support services. Provide both remote and on-site technical support. Plan and manage installation projects end-to-end, including surveys, statements of work, and handover. Assist sales and customers with technical solution design and recommendations. Maintain accurate project and service records via CRM/ticketing systems. Identify and drive technical sales opportunities. Essential Skills & Experience Strong knowledge of configuring routers, switches, and firewalls. Experience installing IT hardware and services. Skilled with virtual environments, including disaster recovery. Expertise in Azure and virtualised cloud services. Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). Cloud telephony design and implementation. Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). Experience with CRM/ticketing systems. Full UK driving licence. Excellent communication and planning skills. Professional, proactive, and customer-focused approach. Desirable Skills & Certifications Microsoft Cloud, Server (), and Security (Defender) experience/certifications. Networking certifications (CCNA, Fortinet, Netgear). VMware/Hyper-V experience. PC/Laptop build and fault diagnosis. Router/firewall configuration (Draytek & FortiGate preferred). VOIP telephony solutions. Project management qualifications/experience. ConnectWise Manage CRM experience. Benefits Salary: £26,000 £34,000 DOE Company vehicle 23 days holiday + bank holidays , rising to 25 after 2 years Opportunities for certification and career development IT Field Engineer, Azure, IT Support,
15/10/2025
Full time
IT Field Engineer Three Legged Cross £26,000 £34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction. Key Responsibilities Install and configure IT and Telecoms solutions. Onboard customers onto managed support services. Provide both remote and on-site technical support. Plan and manage installation projects end-to-end, including surveys, statements of work, and handover. Assist sales and customers with technical solution design and recommendations. Maintain accurate project and service records via CRM/ticketing systems. Identify and drive technical sales opportunities. Essential Skills & Experience Strong knowledge of configuring routers, switches, and firewalls. Experience installing IT hardware and services. Skilled with virtual environments, including disaster recovery. Expertise in Azure and virtualised cloud services. Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). Cloud telephony design and implementation. Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). Experience with CRM/ticketing systems. Full UK driving licence. Excellent communication and planning skills. Professional, proactive, and customer-focused approach. Desirable Skills & Certifications Microsoft Cloud, Server (), and Security (Defender) experience/certifications. Networking certifications (CCNA, Fortinet, Netgear). VMware/Hyper-V experience. PC/Laptop build and fault diagnosis. Router/firewall configuration (Draytek & FortiGate preferred). VOIP telephony solutions. Project management qualifications/experience. ConnectWise Manage CRM experience. Benefits Salary: £26,000 £34,000 DOE Company vehicle 23 days holiday + bank holidays , rising to 25 after 2 years Opportunities for certification and career development IT Field Engineer, Azure, IT Support,
Job Title: Senior Software Engineer Our Client: Our Client operates in the Scientific Technology industry, providing cutting-edge solutions for a range of scientific applications. They are known for their inclusive and innovative culture, fostering growth and development among employees. Role Summary: Our Client is seeking a Senior Software Engineer to join their dynamic team in Oxford. The successful candidate will play a vital role in developing and supporting software applications and drivers for a variety of Oxford Instruments products. Reporting to the Software Manager, this position is crucial for ensuring projects meet customer requirements and overseeing the complete software development lifecycle. Responsibilities: Collaborate within an Agile team to deliver high-quality software solutions Utilise software design methodologies to develop robust components and systems Participate in design reviews and explore new tools and techniques Provide ongoing support for new and existing products Ensure documentation is up-to-date to facilitate system maintenance Stay abreast of industry trends and suggest enhancements for product performance Essential Skills & Experience: Degree in Science, Computer Science, or Engineering Experience in PC based software development using modern C++ Familiarity with tools such as CMake, debuggers, and version control systems like GIT Proficiency in Linux, ARM architectures, and presenting measurement data Knowledge of communication protocols and scientific instrumentation applications Desirable Skills & Experience: Familiarity with Python, Flask, and distributed systems Proficiency in database interaction and SQL queries Experience with cloud infrastructure (e.g., Azure / AWS) and analysis of physical sciences measurements How to Apply: If you are a talented Software Engineer looking to make a significant impact in a forward-thinking environment, please submit your CV today for consideration.
15/10/2025
Full time
Job Title: Senior Software Engineer Our Client: Our Client operates in the Scientific Technology industry, providing cutting-edge solutions for a range of scientific applications. They are known for their inclusive and innovative culture, fostering growth and development among employees. Role Summary: Our Client is seeking a Senior Software Engineer to join their dynamic team in Oxford. The successful candidate will play a vital role in developing and supporting software applications and drivers for a variety of Oxford Instruments products. Reporting to the Software Manager, this position is crucial for ensuring projects meet customer requirements and overseeing the complete software development lifecycle. Responsibilities: Collaborate within an Agile team to deliver high-quality software solutions Utilise software design methodologies to develop robust components and systems Participate in design reviews and explore new tools and techniques Provide ongoing support for new and existing products Ensure documentation is up-to-date to facilitate system maintenance Stay abreast of industry trends and suggest enhancements for product performance Essential Skills & Experience: Degree in Science, Computer Science, or Engineering Experience in PC based software development using modern C++ Familiarity with tools such as CMake, debuggers, and version control systems like GIT Proficiency in Linux, ARM architectures, and presenting measurement data Knowledge of communication protocols and scientific instrumentation applications Desirable Skills & Experience: Familiarity with Python, Flask, and distributed systems Proficiency in database interaction and SQL queries Experience with cloud infrastructure (e.g., Azure / AWS) and analysis of physical sciences measurements How to Apply: If you are a talented Software Engineer looking to make a significant impact in a forward-thinking environment, please submit your CV today for consideration.
Our client, a technology-driven leader in the insurance software space, is seeking a Technical Lead - Data Science & Engineering to help architect and scale their unified data platform and Data-as-a-Service (DaaS) capabilities. This is a hands-on leadership role ideal for someone who thrives at the intersection of data engineering, machine learning, and modern cloud infrastructure. You'll provide technical direction to a growing team of engineers and data scientists while collaborating with cross-functional stakeholders across product, engineering, and the wider business. Key Responsibilities: Lead the architecture and development of scalable data platforms and DaaS infrastructure (cloud & hybrid). Define best practices and technical standards across data engineering and ML workflows. Mentor and guide a multidisciplinary team, promoting robust CI/CD and monitoring strategies. Oversee deployment and governance of ML models in production environments. Collaborate on the design of secure, scalable data APIs for self-serve analytics. Evaluate and introduce new tools and technologies to drive performance and scalability. Required Experience: Extensive background in data science, ML engineering, or data platform engineering. Experience in a recent technical lead or architect-level role. Proven delivery of large-scale data systems using cloud platforms (AWS, Azure, or GCP). Deep knowledge of MLOps practices (MLflow, Docker, Kubernetes, etc.). Demonstrated experience in building Data-as-a-Service (DaaS) solutions or data APIs. Strong stakeholder engagement and mentoring skills. Desirable: Experience in insurance, financial services, or other regulated environments. This is an exciting opportunity to lead high-impact data transformation in a company that values innovation, inclusion, and technical excellence.
15/10/2025
Full time
Our client, a technology-driven leader in the insurance software space, is seeking a Technical Lead - Data Science & Engineering to help architect and scale their unified data platform and Data-as-a-Service (DaaS) capabilities. This is a hands-on leadership role ideal for someone who thrives at the intersection of data engineering, machine learning, and modern cloud infrastructure. You'll provide technical direction to a growing team of engineers and data scientists while collaborating with cross-functional stakeholders across product, engineering, and the wider business. Key Responsibilities: Lead the architecture and development of scalable data platforms and DaaS infrastructure (cloud & hybrid). Define best practices and technical standards across data engineering and ML workflows. Mentor and guide a multidisciplinary team, promoting robust CI/CD and monitoring strategies. Oversee deployment and governance of ML models in production environments. Collaborate on the design of secure, scalable data APIs for self-serve analytics. Evaluate and introduce new tools and technologies to drive performance and scalability. Required Experience: Extensive background in data science, ML engineering, or data platform engineering. Experience in a recent technical lead or architect-level role. Proven delivery of large-scale data systems using cloud platforms (AWS, Azure, or GCP). Deep knowledge of MLOps practices (MLflow, Docker, Kubernetes, etc.). Demonstrated experience in building Data-as-a-Service (DaaS) solutions or data APIs. Strong stakeholder engagement and mentoring skills. Desirable: Experience in insurance, financial services, or other regulated environments. This is an exciting opportunity to lead high-impact data transformation in a company that values innovation, inclusion, and technical excellence.
Virtualisation Administrator Location: Gloucestershire, UK Work Type: Onsite Employment Type: Permanent / Full-Time Renumeration: Competitive Salary + Excellent Benefits Security Clearance: Sole British National required. Must be willing to undergo Enhanced DV (Developed Vetting) clearance. Overview Are you ready to take your career to the next level in a secure and mission-critical environment? We're seeking a talented Virtualisation Systems Engineer / Administrator to join a high-performing team supporting one of the UK's most vital IT programmes. This is a unique opportunity to work on impactful projects that demand innovation, precision, and resilience. You'll play a key role in maintaining and improving virtualised infrastructure, supporting system performance, and driving continual service improvement. You'll be part of a collaborative environment where your ideas and expertise will help shape secure, scalable solutions. Key Responsibilities Provide first and second-level technical support for incidents and problems Monitor system performance and ensure optimal functionality Create and maintain technical documentation Support compliance with internal processes and policies Preferred Experience and Qualifications Deep understanding of virtualisation technologies Experience with Windows Server (2016/2019), AWS, Azure Knowledge of Red Hat products (Satellite 6, OpenShift, RHEL/CentOS) Active Directory management (RBAC, DFS, OU creation) Familiarity with VSAN, SCVMM, Hyper-V Networking fundamentals (TCP/IP, DHCP, DNS, LAN/WAN) PowerShell scripting and awareness of Bash, Python, Git Exposure to McAfee EPO/ENS Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset with a focus on root cause analysis Willingness to share knowledge and learn from others Ability to identify and mitigate risks Additional Information Due to the nature of the work, applicants must be sole British nationals and eligible for Enhanced DV clearance. Access to a comprehensive benefits package Opportunities for personal and professional development A supportive, inclusive working culture Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
14/10/2025
Full time
Virtualisation Administrator Location: Gloucestershire, UK Work Type: Onsite Employment Type: Permanent / Full-Time Renumeration: Competitive Salary + Excellent Benefits Security Clearance: Sole British National required. Must be willing to undergo Enhanced DV (Developed Vetting) clearance. Overview Are you ready to take your career to the next level in a secure and mission-critical environment? We're seeking a talented Virtualisation Systems Engineer / Administrator to join a high-performing team supporting one of the UK's most vital IT programmes. This is a unique opportunity to work on impactful projects that demand innovation, precision, and resilience. You'll play a key role in maintaining and improving virtualised infrastructure, supporting system performance, and driving continual service improvement. You'll be part of a collaborative environment where your ideas and expertise will help shape secure, scalable solutions. Key Responsibilities Provide first and second-level technical support for incidents and problems Monitor system performance and ensure optimal functionality Create and maintain technical documentation Support compliance with internal processes and policies Preferred Experience and Qualifications Deep understanding of virtualisation technologies Experience with Windows Server (2016/2019), AWS, Azure Knowledge of Red Hat products (Satellite 6, OpenShift, RHEL/CentOS) Active Directory management (RBAC, DFS, OU creation) Familiarity with VSAN, SCVMM, Hyper-V Networking fundamentals (TCP/IP, DHCP, DNS, LAN/WAN) PowerShell scripting and awareness of Bash, Python, Git Exposure to McAfee EPO/ENS Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset with a focus on root cause analysis Willingness to share knowledge and learn from others Ability to identify and mitigate risks Additional Information Due to the nature of the work, applicants must be sole British nationals and eligible for Enhanced DV clearance. Access to a comprehensive benefits package Opportunities for personal and professional development A supportive, inclusive working culture Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Software Engineer (Fullstack - Node.js, React, C#)Birmingham, West Midlands - Hybrid (2 days onsite per week)Salary: to 60k + Excellent BenefitsWe are working with a leading software house specialising in enterprise solutions that is seeking a talented Senior Software Engineer to join their Birmingham-based team. This hybrid role offers the perfect balance between flexibility and collaboration, with 1-2 days a week spent onsite.As a Senior Software Engineer, you'll play a key role in the design, development, and delivery of scalable, high-performance software solutions. You'll work across the full stack, focusing on Node.js and React, while collaborating closely with other developers, architects, and stakeholders to deliver robust applications that meet enterprise-level demands. Key Responsibilities Design, develop, test, and deploy high-quality software solutions. Work across the full stack with Node.js, React , and C#. Build and maintain RESTful APIs for large-scale enterprise systems. Collaborate effectively with stakeholders to define technical requirements and priorities. Implement and maintain automated testing to ensure reliability and maintainability. Contribute to CI/CD pipelines and cloud-based deployments. Key Skills & Experience 5+ years' commercial experience with TypeScript/React and Node.js. Proficiency in JavaScript libraries such as React or Next.js. Expert knowledge of REST API development using Node.js. Experience working with C# in enterprise environments. Familiarity with cloud computing, infrastructure as code, and CI/CD pipelines. Experience with automated testing tools such as Jest or Vitest Comfortable using Azure DevOPs The Senior Developer will be joining a friendly, agile, and innovative team, based in Birmingham where you will play an integral role in the development of data-rich, user-friendly applications
14/10/2025
Full time
Senior Software Engineer (Fullstack - Node.js, React, C#)Birmingham, West Midlands - Hybrid (2 days onsite per week)Salary: to 60k + Excellent BenefitsWe are working with a leading software house specialising in enterprise solutions that is seeking a talented Senior Software Engineer to join their Birmingham-based team. This hybrid role offers the perfect balance between flexibility and collaboration, with 1-2 days a week spent onsite.As a Senior Software Engineer, you'll play a key role in the design, development, and delivery of scalable, high-performance software solutions. You'll work across the full stack, focusing on Node.js and React, while collaborating closely with other developers, architects, and stakeholders to deliver robust applications that meet enterprise-level demands. Key Responsibilities Design, develop, test, and deploy high-quality software solutions. Work across the full stack with Node.js, React , and C#. Build and maintain RESTful APIs for large-scale enterprise systems. Collaborate effectively with stakeholders to define technical requirements and priorities. Implement and maintain automated testing to ensure reliability and maintainability. Contribute to CI/CD pipelines and cloud-based deployments. Key Skills & Experience 5+ years' commercial experience with TypeScript/React and Node.js. Proficiency in JavaScript libraries such as React or Next.js. Expert knowledge of REST API development using Node.js. Experience working with C# in enterprise environments. Familiarity with cloud computing, infrastructure as code, and CI/CD pipelines. Experience with automated testing tools such as Jest or Vitest Comfortable using Azure DevOPs The Senior Developer will be joining a friendly, agile, and innovative team, based in Birmingham where you will play an integral role in the development of data-rich, user-friendly applications
IT Operations Analyst Location: Watford - ONSITE Full-time Permanent 37.5 hours/week (Monday to Friday) Department: Information Technology Join one of the UK's leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment and enjoys working across both on-premises and cloud-based infrastructure to ensure high service availability, security, and operational efficiency. What you'll be doing: Provide hands-on support and monitoring for a mix of on-prem and cloud-hosted systems across 300 UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender , and proactive vulnerability management. Collaborate with internal support teams and third-party vendors to drive service improvements and resolve escalated issues. Document procedures, assist with audits, and contribute to change and release processes. Mentor junior team members and contribute to knowledge sharing across the IT function. What we're looking for: Proven experience in an IT operations, support or infrastructure role (ideally in a multi-site, enterprise environment). Strong working knowledge of Microsoft Azure (IaaS, PaaS) , Entra ID (Azure AD) , and Microsoft 365 services . Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure Administrator (AZ-104) or similar. Familiarity with Okta , Google Workspace , or other identity platforms. Previous experience in engineering, construction, legal or corporate environments is a plus. What we offer: A supportive, inclusive, and innovative workplace culture. Opportunities to work on large-scale, high-impact IT projects. Ongoing professional development and training, including certifications. Competitive salary, benefits, and employee perks. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
14/10/2025
Full time
IT Operations Analyst Location: Watford - ONSITE Full-time Permanent 37.5 hours/week (Monday to Friday) Department: Information Technology Join one of the UK's leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment and enjoys working across both on-premises and cloud-based infrastructure to ensure high service availability, security, and operational efficiency. What you'll be doing: Provide hands-on support and monitoring for a mix of on-prem and cloud-hosted systems across 300 UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender , and proactive vulnerability management. Collaborate with internal support teams and third-party vendors to drive service improvements and resolve escalated issues. Document procedures, assist with audits, and contribute to change and release processes. Mentor junior team members and contribute to knowledge sharing across the IT function. What we're looking for: Proven experience in an IT operations, support or infrastructure role (ideally in a multi-site, enterprise environment). Strong working knowledge of Microsoft Azure (IaaS, PaaS) , Entra ID (Azure AD) , and Microsoft 365 services . Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure Administrator (AZ-104) or similar. Familiarity with Okta , Google Workspace , or other identity platforms. Previous experience in engineering, construction, legal or corporate environments is a plus. What we offer: A supportive, inclusive, and innovative workplace culture. Opportunities to work on large-scale, high-impact IT projects. Ongoing professional development and training, including certifications. Competitive salary, benefits, and employee perks. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Modern Workplace Lead Our client is a global assurance provider with operations in over 100+ countries and a mission to delight their customers. We have a diverse portfolio of assurances activities that range from Security, ESG and Supply Chain, and many more. As our Modern Workplace Lead, you will act as a vital member of the Infrastructure department, leading a cross-functional team focused on delivering support and functionality of the M365 Productivity suite of tools and services (Office, OneDrive, Teams, Sharepoint) EUC device builds and management (Intune MDM, Autopilot), large-scale user migrations including Email, Sharepoint and Teams, and technical end-user support for the company. As a strong and proactive leader in this space, you will anticipate challenges associated with large (6000+) userbases, drive continuous improvement and implement best-in-class workplace solutions. You will have strong and demonstrable stakeholder management, project management and forecasting skills, and be able to mentor and drive junior to senior team members to achieve their best. Key Responsibilities: Leadership & Strategy Lead and mentor a team of engineers and specialists in the management of EUC and M365 services. Drive sprint-based work management within the team, to assist in consistent delivery across the function Develop and implement strategies to optimise the use of Microsoft 365 tools across the organisation. Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. Microsoft 365 & Endpoint Management Oversee deployment, configuration, and management of Microsoft Intune for device provisioning and policy enforcement. Ensure effective use of Windows Autopilot for zero-touch device provisioning and lifecycle management. Manage security policies, compliance, and conditional access for devices, applications, and users within M365. Drive automation and self-service capabilities to improve the end-user experience and reduce IT operational overhead. Collaboration & Productivity Tools Lead the management and governance of collaboration tools, including Microsoft Teams, SharePoint, OneDrive, and Viva. Define best practices and policies for usage, security, and governance across the M365 ecosystem. Enable end-users by providing training, documentation, and support resources to maximise the value of M365 services. Security & Compliance Implement security best practices for identity and device management, leveraging Microsoft Defender, Conditional Access, and Zero Trust principles. Ensure compliance with industry standards and regulations related to data protection and endpoint security. Monitor and respond to security incidents, threats, and vulnerabilities affecting end-user computing. Migration & Integration Plan and execute large-scale user migrations between domains, ensuring minimal disruption to business operations. Oversee email migrations, including Exchange Online transitions and hybrid deployments. Manage SharePoint migrations, ensuring seamless data transfer and optimal configurations. Utilise tools such as ShareGate and BitTitan to streamline migration processes and improve efficiency. Innovation & Continuous Improvement Stay up to date with Microsoft's latest product developments and industry trends in modern workplace technology. Drive innovation by evaluating new M365 features and identifying opportunities for improved business efficiency. Work closely with IT Service Management teams to streamline support processes and enhance user satisfaction. ? Technical/Professional Qualifications/Requirements 5+ years of experience managing enterprise M365 deployments for large (6,000+) userbases, and 3+ years leading cross-functional technical teams working across the Microsoft workplace ecosystem. Strong and autonomous leadership skills, managing all levels of technical expertise and delivery in cross-functional teams. Strong technical expertise in Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online. Practical experience with EUC Hardware (Dell, Lenovo, HP, Apple) Experience of identity and access management (Active Directory, Azure Entra, Conditional Access, MFA, GPO, SSO) Knowledgeable in asserting and maintaining endpoint compliance. Experience of working in an Agile environment and with a multi-disciplined team Clear and effective communication at all business levels - end user, stakeholder, and upper management - able to disambiguate when necessary. Strong understanding of Windows Autopilot, Intune, and MDM solutions Solid automation and scripting skills (PowerShell, Graph API) for managing M365 environments. Experience with ITSM tools such as ServiceNow and Halo and a solid grasp of ITIL around Release, Deployment and Change Management Expertise in executing large-scale user migrations between domains, email migrations, and SharePoint migrations. Experience running and assisting in the management of small to mid-sized technical projects. Familiarity with migration tools such as ShareGate, BitTitan, and other relevant technologies. Excellent stakeholder management and communication skills, with the ability to translate technical solutions into business value. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable. Experience in ITIL frameworks and service management best practices is a plus. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable.
14/10/2025
Full time
Modern Workplace Lead Our client is a global assurance provider with operations in over 100+ countries and a mission to delight their customers. We have a diverse portfolio of assurances activities that range from Security, ESG and Supply Chain, and many more. As our Modern Workplace Lead, you will act as a vital member of the Infrastructure department, leading a cross-functional team focused on delivering support and functionality of the M365 Productivity suite of tools and services (Office, OneDrive, Teams, Sharepoint) EUC device builds and management (Intune MDM, Autopilot), large-scale user migrations including Email, Sharepoint and Teams, and technical end-user support for the company. As a strong and proactive leader in this space, you will anticipate challenges associated with large (6000+) userbases, drive continuous improvement and implement best-in-class workplace solutions. You will have strong and demonstrable stakeholder management, project management and forecasting skills, and be able to mentor and drive junior to senior team members to achieve their best. Key Responsibilities: Leadership & Strategy Lead and mentor a team of engineers and specialists in the management of EUC and M365 services. Drive sprint-based work management within the team, to assist in consistent delivery across the function Develop and implement strategies to optimise the use of Microsoft 365 tools across the organisation. Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. Microsoft 365 & Endpoint Management Oversee deployment, configuration, and management of Microsoft Intune for device provisioning and policy enforcement. Ensure effective use of Windows Autopilot for zero-touch device provisioning and lifecycle management. Manage security policies, compliance, and conditional access for devices, applications, and users within M365. Drive automation and self-service capabilities to improve the end-user experience and reduce IT operational overhead. Collaboration & Productivity Tools Lead the management and governance of collaboration tools, including Microsoft Teams, SharePoint, OneDrive, and Viva. Define best practices and policies for usage, security, and governance across the M365 ecosystem. Enable end-users by providing training, documentation, and support resources to maximise the value of M365 services. Security & Compliance Implement security best practices for identity and device management, leveraging Microsoft Defender, Conditional Access, and Zero Trust principles. Ensure compliance with industry standards and regulations related to data protection and endpoint security. Monitor and respond to security incidents, threats, and vulnerabilities affecting end-user computing. Migration & Integration Plan and execute large-scale user migrations between domains, ensuring minimal disruption to business operations. Oversee email migrations, including Exchange Online transitions and hybrid deployments. Manage SharePoint migrations, ensuring seamless data transfer and optimal configurations. Utilise tools such as ShareGate and BitTitan to streamline migration processes and improve efficiency. Innovation & Continuous Improvement Stay up to date with Microsoft's latest product developments and industry trends in modern workplace technology. Drive innovation by evaluating new M365 features and identifying opportunities for improved business efficiency. Work closely with IT Service Management teams to streamline support processes and enhance user satisfaction. ? Technical/Professional Qualifications/Requirements 5+ years of experience managing enterprise M365 deployments for large (6,000+) userbases, and 3+ years leading cross-functional technical teams working across the Microsoft workplace ecosystem. Strong and autonomous leadership skills, managing all levels of technical expertise and delivery in cross-functional teams. Strong technical expertise in Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online. Practical experience with EUC Hardware (Dell, Lenovo, HP, Apple) Experience of identity and access management (Active Directory, Azure Entra, Conditional Access, MFA, GPO, SSO) Knowledgeable in asserting and maintaining endpoint compliance. Experience of working in an Agile environment and with a multi-disciplined team Clear and effective communication at all business levels - end user, stakeholder, and upper management - able to disambiguate when necessary. Strong understanding of Windows Autopilot, Intune, and MDM solutions Solid automation and scripting skills (PowerShell, Graph API) for managing M365 environments. Experience with ITSM tools such as ServiceNow and Halo and a solid grasp of ITIL around Release, Deployment and Change Management Expertise in executing large-scale user migrations between domains, email migrations, and SharePoint migrations. Experience running and assisting in the management of small to mid-sized technical projects. Familiarity with migration tools such as ShareGate, BitTitan, and other relevant technologies. Excellent stakeholder management and communication skills, with the ability to translate technical solutions into business value. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable. Experience in ITIL frameworks and service management best practices is a plus. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable.
EUC ENGINEER MUST HAVE IDAM EXPERIENCE Key accountabilities: Subject Matter Expert on Directory Services, identity, authentication, and Single Sign-on technologies Responsible for the strategic design, implementation, and governance of a variety of EUC (End User Computing) and infrastructure technologies managed by the EUC service providers, such as: Microsoft Identity Manager (MIM), identity servicing and lifecycle management (JML, etc.) Standards definitions and management for Azure Active Directory Ensuring Single Sign-on capabilities utilizing ADFS, Entra ID for SSO Supporting the scope and capabilities of Active Directory Certificate Services Working with networking to ensure that user data traffic is secured through technologies, such as VPN or Zscaler Principles around Microsoft Privilege Identity Management (PIM) and future Privilege Access Management requirements Ad-hoc support of Microsoft Azure build and configuration, including backup services Work with third party suppliers to design solutions and implement according to design Assist with planning, designing, developing, and implementing future identity and authentication-based solutions Involvement in projects through the following stages of the lifecycle design, implementation, transition to service, in-life best practice guidance, support, and roadmap advice Provide 4th line, major incident, and problem escalation support Review and recommend approaches for implemented technologies with a view to improving, streamlining or cost saving Assist and educate other teams Work with the EUC provider and Security teams to resolve security vulnerabilities identified by vulnerability scanning
14/10/2025
Contractor
EUC ENGINEER MUST HAVE IDAM EXPERIENCE Key accountabilities: Subject Matter Expert on Directory Services, identity, authentication, and Single Sign-on technologies Responsible for the strategic design, implementation, and governance of a variety of EUC (End User Computing) and infrastructure technologies managed by the EUC service providers, such as: Microsoft Identity Manager (MIM), identity servicing and lifecycle management (JML, etc.) Standards definitions and management for Azure Active Directory Ensuring Single Sign-on capabilities utilizing ADFS, Entra ID for SSO Supporting the scope and capabilities of Active Directory Certificate Services Working with networking to ensure that user data traffic is secured through technologies, such as VPN or Zscaler Principles around Microsoft Privilege Identity Management (PIM) and future Privilege Access Management requirements Ad-hoc support of Microsoft Azure build and configuration, including backup services Work with third party suppliers to design solutions and implement according to design Assist with planning, designing, developing, and implementing future identity and authentication-based solutions Involvement in projects through the following stages of the lifecycle design, implementation, transition to service, in-life best practice guidance, support, and roadmap advice Provide 4th line, major incident, and problem escalation support Review and recommend approaches for implemented technologies with a view to improving, streamlining or cost saving Assist and educate other teams Work with the EUC provider and Security teams to resolve security vulnerabilities identified by vulnerability scanning
3rd Line IT Support Engineer ? Central London Up to £55,000 We're looking for an experienced 3rd Line IT Support Engineer to take a leading role within a growing technical team. This position is ideal for someone with a strong background in infrastructure management, 3rd-line support, and project delivery. You'll be responsible for managing complex client environments, implementing robust IT solutions, and providing technical leadership to junior engineers. This is a hands-on, senior-level role where you'll combine troubleshooting expertise with project ownership and client engagement. Key Responsibilities Provide advanced 3rd-line support across servers, networks, cloud services, and security. Design, deploy, and manage infrastructure projects including virtualisation, Azure, and server migrations. Act as a technical lead for escalations and guide engineers through complex issues. Collaborate directly with clients to deliver reliable and efficient IT solutions. Lead on security initiatives, firewalls, endpoint protection, and data compliance. Maintain detailed system documentation and performance reports. Mentor and support junior engineers to promote best practice and technical growth. What You'll Need Strong experience managing Windows Server, Active Directory, DNS, DHCP, and Group Policy . Expertise in virtualisation technologies (Hyper-V / VMware). Hands-on experience with Microsoft Azure (Azure AD, VMs, Storage). Skilled in backup and DR solutions (Veeam, Acronis, Cove). Solid understanding of networking, VLANs, VPNs, and firewalls (Fortinet, Juniper, WatchGuard, Palo Alto). Familiarity with storage platforms (Dell PowerVault, Synology) and endpoint protection (Microsoft Defender, Sophos). Proven experience delivering infrastructure projects from design to completion. What's In It For You Competitive salary and benefits package Opportunity to lead major client infrastructure projects Exposure to cutting-edge technologies across multiple industries Supportive environment with career progression and training opportunities If this role is role sounds of interest Apply Now! Alternatively email
14/10/2025
Full time
3rd Line IT Support Engineer ? Central London Up to £55,000 We're looking for an experienced 3rd Line IT Support Engineer to take a leading role within a growing technical team. This position is ideal for someone with a strong background in infrastructure management, 3rd-line support, and project delivery. You'll be responsible for managing complex client environments, implementing robust IT solutions, and providing technical leadership to junior engineers. This is a hands-on, senior-level role where you'll combine troubleshooting expertise with project ownership and client engagement. Key Responsibilities Provide advanced 3rd-line support across servers, networks, cloud services, and security. Design, deploy, and manage infrastructure projects including virtualisation, Azure, and server migrations. Act as a technical lead for escalations and guide engineers through complex issues. Collaborate directly with clients to deliver reliable and efficient IT solutions. Lead on security initiatives, firewalls, endpoint protection, and data compliance. Maintain detailed system documentation and performance reports. Mentor and support junior engineers to promote best practice and technical growth. What You'll Need Strong experience managing Windows Server, Active Directory, DNS, DHCP, and Group Policy . Expertise in virtualisation technologies (Hyper-V / VMware). Hands-on experience with Microsoft Azure (Azure AD, VMs, Storage). Skilled in backup and DR solutions (Veeam, Acronis, Cove). Solid understanding of networking, VLANs, VPNs, and firewalls (Fortinet, Juniper, WatchGuard, Palo Alto). Familiarity with storage platforms (Dell PowerVault, Synology) and endpoint protection (Microsoft Defender, Sophos). Proven experience delivering infrastructure projects from design to completion. What's In It For You Competitive salary and benefits package Opportunity to lead major client infrastructure projects Exposure to cutting-edge technologies across multiple industries Supportive environment with career progression and training opportunities If this role is role sounds of interest Apply Now! Alternatively email
Job Title: Innovation Delivery Manager Location: Flexible (Peterborough, Sunderland, Kent, Bristol) ad hoc travel Role Overview The Innovation Engineer plays a key role within the Group's Innovation function, helping to shape and deliver the Technology Innovation and GenAI roadmap. This role blends hands-on engineering with strategic exploration, focusing on the practical application of emerging technologies - particularly Generative AI - to solve real business challenges. As part of a multidisciplinary team, the Innovation Engineer will lead the design, prototyping, and early-stage development of innovative solutions, helping to inform and influence the Group's future technology direction. Key Responsibilities: Explore and evaluate emerging technologies to identify opportunities for innovation and business impact. Design and deliver a pipeline of proofs of concept (PoCs) and early-stage projects aligned with the Innovation strategy. Act as a technical SME for our Reference Architecture, defining the evolution and optimisation of this platform Collaborate with business stakeholders, architects, data SMEs, and delivery teams to shape priorities and approaches. Build and test prototypes, ensuring they are scalable and production-ready where appropriate. Lead infrastructure and environment setup for innovation projects, including CI/CD pipelines and cloud environments. Support the development of data pipelines, processing, and storage for AI/ML workloads. Monitor and evaluate model performance, accuracy, and resource utilisation. Champion delivery best practices across the team including AI Governance, EDA alignment and SDLC compliance Contribute to the rollout of successful innovations across wider business functions and applications. Support the development of AI literacy across the Group, coaching stakeholders and co-developing new ways of working. Stay current with technology trends and GenAI developments, bringing fresh thinking and insight to the team. Drive knowledge sharing across the team including lessons learnt in PoCs, platform specialisms, and providing guidance, mentorship, and coaching to junior team members Key Skills and Experience: Proven experience in an engineering role, with a track record of delivering innovative technology solutions. Strong programming skills in Python, C#, or similar languages. Experience with CI/CD pipelines, containerisation (Docker/Kubernetes) Familiarity with cloud platforms (Azure, AWS, or GCP) Understanding of data engineering principles, including ETL, data pipelines, and database management. Working knowledge of ML/AI concepts and technologies, including model deployment and monitoring. Strong problem-solving skills and the ability to work across disciplines in a fast-paced, exploratory environment. Excellent communication and collaboration skills, with the ability to engage both technical and non-technical stakeholders. Desirable Experience working in innovation, R&D, or emerging technology teams. Passion for GenAI and a strong understanding of its potential impact on business and technology. Experience in regulated industries such as insurance or financial services. Experience with tools such as LangChain, Databricks, LLMOps, and Kubernetes. Behaviours: Team player Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate and improve processes Personality and a sense of humour
14/10/2025
Full time
Job Title: Innovation Delivery Manager Location: Flexible (Peterborough, Sunderland, Kent, Bristol) ad hoc travel Role Overview The Innovation Engineer plays a key role within the Group's Innovation function, helping to shape and deliver the Technology Innovation and GenAI roadmap. This role blends hands-on engineering with strategic exploration, focusing on the practical application of emerging technologies - particularly Generative AI - to solve real business challenges. As part of a multidisciplinary team, the Innovation Engineer will lead the design, prototyping, and early-stage development of innovative solutions, helping to inform and influence the Group's future technology direction. Key Responsibilities: Explore and evaluate emerging technologies to identify opportunities for innovation and business impact. Design and deliver a pipeline of proofs of concept (PoCs) and early-stage projects aligned with the Innovation strategy. Act as a technical SME for our Reference Architecture, defining the evolution and optimisation of this platform Collaborate with business stakeholders, architects, data SMEs, and delivery teams to shape priorities and approaches. Build and test prototypes, ensuring they are scalable and production-ready where appropriate. Lead infrastructure and environment setup for innovation projects, including CI/CD pipelines and cloud environments. Support the development of data pipelines, processing, and storage for AI/ML workloads. Monitor and evaluate model performance, accuracy, and resource utilisation. Champion delivery best practices across the team including AI Governance, EDA alignment and SDLC compliance Contribute to the rollout of successful innovations across wider business functions and applications. Support the development of AI literacy across the Group, coaching stakeholders and co-developing new ways of working. Stay current with technology trends and GenAI developments, bringing fresh thinking and insight to the team. Drive knowledge sharing across the team including lessons learnt in PoCs, platform specialisms, and providing guidance, mentorship, and coaching to junior team members Key Skills and Experience: Proven experience in an engineering role, with a track record of delivering innovative technology solutions. Strong programming skills in Python, C#, or similar languages. Experience with CI/CD pipelines, containerisation (Docker/Kubernetes) Familiarity with cloud platforms (Azure, AWS, or GCP) Understanding of data engineering principles, including ETL, data pipelines, and database management. Working knowledge of ML/AI concepts and technologies, including model deployment and monitoring. Strong problem-solving skills and the ability to work across disciplines in a fast-paced, exploratory environment. Excellent communication and collaboration skills, with the ability to engage both technical and non-technical stakeholders. Desirable Experience working in innovation, R&D, or emerging technology teams. Passion for GenAI and a strong understanding of its potential impact on business and technology. Experience in regulated industries such as insurance or financial services. Experience with tools such as LangChain, Databricks, LLMOps, and Kubernetes. Behaviours: Team player Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate and improve processes Personality and a sense of humour
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