241 jobs found

Job Title: IT Field Engineer Education Sector Location: Hull and surrounding area (multiple sites) Salary: £28,000 to £32,000 depending on experience Benefits: Car Allowance, Mileage, Birthday off, Training and more Contract: Full-time, Permanent Hours: Monday to Friday IT Field Engineer School ICT Support Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You ll be working with the same schools regularly, so you re not constantly travelling to new sites or walking into unfamiliar environments. You ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day. What you ll be doing: Providing regular on-site IT support across multiple school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support to teaching and administrative staff. What we re looking for: Previous or current experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full UK driving licence and access to your own vehicle. What s on offer: Starting salary between £28,000 and £32,000 depending on experience. £3,000 annual car allowance. All business mileage and expenses paid. 24 days holiday plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards platform. Funded training and ongoing development. Regular performance reviews with linked salary progression. Supportive, friendly team with regular socials. This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we d love to hear from you. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we ll be in touch to talk through the next steps. IT Field Engineer, School ICT Support, Education IT Engineer, IT Technician Schools, MSP Engineer, Field IT Support, Office 365, Windows Server, Networking, AV Support, Hull IT Jobs, East Yorkshire IT, School Network Support, Kingston upon Hull, HU postcode.

Job Title: IT Field Maintenance Engineer Location: St Asaph, North Wales Salary: £30,000 - £35,000 per annum Job Type: Full-time / Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful candidate will be responsible for troubleshooting and maintaining IT systems onsite (Use of Pool vehicles). When not performing on site visits you will be responsible for assisting the IT Helpdesk in resolving IT cases remotely from our Flotek North office, In St Asaph. Responsibilities: Attend customer sites to diagnose and repair services where applicable Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Diagnose and resolve technical issues across a variety of systems, including desktops, servers, and networking equipment. Install and configure software applications and operating systems. Provide technical support to users, assisting with hardware and software-related concerns. Maintain detailed documentation of IT assets, maintenance activities, and troubleshooting procedures. Collaborate with other IT professionals and departments to improve system reliability and efficiency. Ensure compliance with IT policies, security protocols, and best practices. Answering the phone to inbound calls from customers who require technical help Troubleshoot and resolve software and hardware issues remotely over the phone and by email Investigate and monitor all related IT issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction ensuring all open cases are updated with relevant information and customers are regularly updated Responsible for always giving a world-class service What we're looking for: Have an ICT background with 2nd Line Experience Practical knowledge of being on site to support Customers with IT issues. Solid experience in customer service (excellent verbal and written communication skills required) Full UK driving licence Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, Field Based IT Customer Support, Helpdesk, IT Support, IT Support Technician, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support Technician, may also be considered for this role.

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

IT Technician - 1st & 2nd Line Support Camberley 26,777 - 28,686 + Generous pension days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balance Are you currently working in IT support, providing first or second line support in a school or business environment? Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative, high-performing team? This school trust are a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with first line experience who wants to develop second line skills. This is a fully onsite role, you will be in Camberly every day. This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while developing your own career in IT support. The role- Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in first line IT support, with the willingness and drive to develop second line support skills Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Role: 2nd Line IT Support Engineer (M365) Location: Cambridgeshire Hybrid (2/3days from home) Salary: up to £34,000 + bonus We are recruiting on behalf of a leading client for a Senior Technician to join their team. This is a hands-on technical position supporting Microsoft 365, Windows 11, and other Microsoft cloud systems for customers across the UK and beyond. This role offers a challenging environment for ambitious technicians, with excellent opportunities to develop your technical skills and progress your career within IT. Key Responsibilities but not limited to: Provide end-user support for Microsoft 365-based systems as part of the helpdesk team. Analyse technical problems and provide effective diagnosis and solutions. Support Microsoft Windows 11 environments. Communicate clearly and effectively with users via telephone and email. Deliver support for a range of Microsoft cloud services including Exchange, Teams, SharePoint, and Intune. Requirements: Minimum of 2 years experience in first, second or third-line support within an MSP or other high-paced helpdesk environment. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills. Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune. Clean driving licence. Additional Information: Most team members work approximately 2 3 days from home per week. Occasional early shifts (6 30) or late shifts (12 00) may be required. Participation in an on-call rota for evenings and weekends is required (additional pay applies). Benefits: Profit share and annual performance bonuses (typically % of base salary annually). 20 days annual leave plus Bank Holidays, with the option to purchase up to 20 additional days through a Flexible Leave scheme. Flexible hybrid working, typically up to three days per week working from home. 12 paid training days per year on a certified Microsoft syllabus. Free unlimited electric vehicle charging Access to the Octopus EV company car scheme for discounted electric vehicle leasing. Please apply now for more information. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must have the right to work in the UK. INDEEDCOMM

IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.

Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.

IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client? If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.

NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) - ASAP START Field-Based - PE & CB Postcode Areas To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across PE & CB locations. This role involves daily travel (50%+), working independently across multiple customer sites. THE ROLE Diagnose, troubleshoot, repair and maintain HP & Lenovo laptops and desktops Perform full device strip-downs, component-level replacements and rebuilds Carry out scheduled onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This is a field-based role with periods of driving. REQUIREMENTS Minimum 3 years' hands-on hardware repair experience (desktop/laptop) Proven field break/fix experience (HP & Lenovo essential) Strong diagnostic and troubleshooting capability Comfortable working independently Willingness to travel 50%+ daily Valid UK driving licence and good driving record required TO BE CONSIDERED Email your CV and availability to: PLEASE NOTE This is NOT a deskside support role. We require experienced field hardware break/fix engineers with proven experience repairing HP and Lenovo laptops and desktops . Candidates who have only carried out basic deskside tasks (e.g. battery or keyboard swaps) will not be considered.

IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment On-Site Role Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues Support Microsoft 365 and end-user applications including ERP Act as first responder for IT incidents and system outages Support manufacturing/shop-floor IT systems Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues Maintain accurate documentation and ticket updates Assist with ERP user setup, support and documentation Required Skills & Experience Proven experience in an IT Support Technician, IT Support Analyst, or similar role Strong knowledge of Windows environments and Microsoft 365 Experience supporting desktops, laptops, printers and networked devices Understanding of client/server networking, VPNs, WANs Experience in a manufacturing or food production environment (desirable) ERP system user administration experience (desirable) Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: SQL JavaScript ERP systems Working alongside MSPs on infrastructure and development projects

An excellent opportunity has arisen for an IT Support Engineer to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role in supporting users, maintaining IT infrastructure, and contributing to ongoing technical improvements and projects. Location: Oxford Salary: £28,000 - £30,000 Key Responsibilities Provide day-to-day IT support to staff and users across hardware, software, and network-related issues Install, configure, maintain, and upgrade desktops, laptops, mobile devices, and peripherals Support and maintain Windows operating systems, Microsoft 365, and core business applications Troubleshoot and resolve issues relating to networks, connectivity, printers, and user accounts Assist with IT projects, including system upgrades, device rollouts, and infrastructure improvements Monitor and manage support tickets, ensuring issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with strong problem-solving skills Relevant IT qualifications or certifications (desirable but not essential) Benefits Competitive salary package Generous holiday allowance Pension scheme Opportunities for training and professional development Supportive and collaborative working environment Long-term career progression opportunities How to Apply If you are interested in this opportunity and feel you have the skills and experience required, please apply with your CV today. A member of the GreatFind Recruitment team will be in touch to discuss the role in more detail.

IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.

AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.

Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.