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Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 1000 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real time operational solutions space. Why Work at Brock? Competitive Compensation Package Profit Sharing Flexible Working Hours Company Events and Celebrations We are currently seeking an On Site Software Support Specialist to join our team of experienced professionals located at Heathrow Airport (LHR). Please note, this position is 100% on site. Responsibilities Work onsite daily at London Heathrow Airport, representing Brock Solutions as the first point of contact for SmartSuite technical incidents. Quickly troubleshoot hardware issues across a vast multi terminal network of workstations, scanners and other peripheral devices. Become a SmartSuite product specialist, acquiring airport domain, field operations and application knowledge to triage reported software issues. Serve as a visible, trusted point of contact for our customers; working with end users in the field, presenting monthly service reviews and participating in key events with the wider airport community. You will receive incidents for local customers, as well as handle remote cases as part of our continuous global coverage support model. Please note that this position is part of a 7:00 AM to 11:00 PM GMT onsite coverage rotation. However, schedule adjustments may be necessary to provide customer support for occasional overnight and weekend shifts. Qualifications Diploma or Degree in Information Technology, Computer Analyst, Engineering or related Field. Knowledge in the following is considered an asset: Windows Servers Windows Failover Clustering or other high availability technologies Web Servers and Web Services Microsoft SQL Server (Administration, and basic queries) Azure or other cloud hosting solutions Basic networking fundamentals (VLANs, firewalls, VPNs, and routers) Mobile Device Management solutions Previous work experience in airport IT or field services is considered an asset but not required. Fluent in any other language, in addition to English, is an asset. Other Requirements Ability to obtain and maintain a Heathrow Airport Limited Identification (HAL ID) Pass. Full, valid driving licence (required to obtain an Airside Driving Permit); we'll consider reasonable adjustments. There may be occasional, short term travel to other airport or customer locations as business needs arise. Other Job Information We appreciate your interest in joining our team. This appointment is subject to the ability to obtain a valid LHR Airside/Landside badge. This process includes a criminal record check (DBS) and a 5 year checkable employment/education history. Applicants must have the legal right to work in the UK; and employment is subject to standard right to work checks as set out in Home Office guidance. New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine). Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities. Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Northallerton Volkswagen Contract Type: Temp Maternity Cover - 12 Months Salary: £43,000 basic, plus £3,000 Productivity Bonus and uncapped Time Saved Bonus Scheme (OTE up to £50,000+) Hours: 40 hours, Monday-Friday 8:30am-5:00pm, plus 1 in 3 Saturdays 8:30am-12:30pm Lookers Volkswagen Northallerton are recruiting for a Master Technician to join our high performing workshop. Working alongside a skilled team of technicians, you'll play a pivotal role in delivering manufacturer level diagnostic expertise, supporting complex repairs, and ensuring every vehicle leaves our workshop in exceptional condition. Reporting to our accomplished Aftersales Manager, you'll receive ongoing support, access to the latest diagnostic technology, and continuous development opportunities - including manufacturer accredited training and Hybrid & Electric qualifications to further elevate your technical capability. Our Master Technicians are central to the success of our Service team, delivering first class customer service and technical excellence every time. Whether you're currently working within a dealer group or an independent specialist, we'd love to hear from you. Responsibilities Completing advanced diagnostics and fault finding across mechanical and electrical systems Supporting and mentoring other technicians with complex repairs Conducting vehicle services and repairs in line with manufacturer guidelines Carrying out pre delivery inspections on new and used vehicles Performing detailed vehicle health checks and advising on further required work Completing warranty repairs with accurate documentation Road testing vehicles to confirm repair quality Ensuring all paperwork and job cards are completed to a high standard Fitting additional accessories and completing authorised repairs Maintaining exceptional workshop standards and customer focus About You Fully qualified Master Technician or Senior Technician ready to step up Strong diagnostic capability across mechanical and electrical systems Self motivated, ambitious, and committed to delivering high standards Full UK driving licence required Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers Beyond card and a wide range of exclusive retail and lifestyle discounts Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Overview Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Working with the Privacy Team, the Data Privacy Specialist will play a key role in supporting the business in meeting its obligations in Privacy and Data Protection, through implementation of the Group's GDPR and Global Privacy Strategy. The role is in London, with a reporting line to the U.S. Data Privacy Senior Manager and will be supported by the Group Data Protection Officer and wider team. The role is varied, including tasks ranging from managing third party risks, including conducting due diligence, informing contract negotiations, and liaising both internally and externally with the relevant stakeholders; identifying and maintaining comprehensive records of all data processing activities conducted by the company; assisting in overseeing the Data Protection Impact Assessments (DPIAs) or general risk assessments and monitor performance against these; answering to data privacy related enquiries; providing advice and recommendations about the interpretation or application of the data privacy rules and assisting the GDPO in managing Data Subject Right Requests or breach investigations. You may also work on expanding the privacy programme to new jurisdictions and supporting privacy integration in acquisitions. Additional tasks relate to privacy controls and developing and monitoring of the same. Responsibilities Documenting business processes by leveraging already documented global processes. Coordinating the risk assessments for the processes using personal data and assisting in the risk identification. Managing vendor profiles across applications and processes including the onboarding due diligence of third parties, contract reviews and negotiations. Highlighting issues and working with the Data Privacy Senior Manager, the Group Data Protection Officer and the wider Privacy team to suggest solutions for privacy controls related policies, procedures and contractual agreements. Coordinating the review of existing business processes, including legal basis, purposes of use etc. ensuring this continues to meet the requirements on record keeping. Assisting in enhancing Marex's Privacy Framework to ensure responsibilities and rights are understood by clients, staff, and other individuals whose data we store. Informing and advising data Processors, data Controllers and any employee involved in the handling of personal data, concerning their individual obligations under the applicable privacy laws. Assisting in ensuring the privacy controls are adequately implemented and revised. Assisting in co-ordinating the implementation of data subject rights and incident and breach management processes. Skills & Experience Required: Legal education is required. At minimum one legal degree but having both an LLB and an LLM is preferred. Specialisation to data protection already during studies is preferred. Professional experience in data protection for a minimum of two years. Highly skilled influencer, adept at relationship-building and organised. Ability to summarise and present complex legal topics in a clear and structured way. Proactive problem-solver who is tenacious at chasing down actions and resolutions to completion. Ability to progress multiple workstreams in parallel, reprioritise and absorb vast amounts of knowledge. Preferred: Good understanding of material and non-material risk preferable and will be further enhanced through practical working experience. Desirable - working with AI privacy controls and communicating the same for the business stakeholders. CIPP/A, CIPP/E or another IAPP certification, or a willingness to complete Previous experience of using OneTrust is an advantage, but a willingness to learn is sufficient. Advantage - working experience with privacy regulations in other jurisdictions. Experience working on business change projects with people, process and technology changes, with track record of successful implementation to time, cost and quality. If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.

Job Title: Data Centre Shift Manager Business Sector: DCUK Location: Farnborough Hours of work: Shift Reporting to: Engineering Operations Supervisor Purpose of The Job To provide operational management of the shift teams delivering planned and reactive maintenance across the Client Data Centre portfolio, but at specific locations. To effectively and efficiently use the shift team resource to deliver the contractually required levels of service delivery. To act as the operational focal point and duty manager when on shift and to act as CBRE's primary representative in the event of any incidents and or accidents which occur during a shift rotation. Primary focal when on shift for liaison and client communications, in particular Client Services works in Client Space. Mitigate risk to the assets/ systems identified within the MSA and ensure all environmental conditions are maintained always with regard to critical building systems. To ensure the Planned Preventative Maintenance (PPM) plans in place and the services required are delivered to that plan during each shift. Ensure all reactive and breakdown works to all M&E Systems, Building Fabric and infrastructure within the confines of the building compound are completed promptly during each shift. To effectively supervise the shift to shift DC building operations. To take responsibility for buildings and assets as designated by the Engineering Operations Manager and to hold responsibility for the data for these building assets so that the data my support the completion of any audit or evaluation complete either by Client or any other body including CBRE. Key Responsibilities Provide leadership, and that the contractual commitments are met and exceeded. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE Managed services and subcontractors' activities. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Promoting and maintaining the core Values of CBRE Managed Services. To follow EOPs and elevate accordingly when incident occur. To own the Planned Preventative Maintenance Plan and ensure it is carried out in line with task schedules and industry best practices. Supervision of works performed by either CBRE staff or sub-contractors in accordance with CBRE, Procedures and Policies including holiday/absence cover. Ensuring the efficient and effective operation, maintenance and repair of the sites M&E Systems, Building Fabric and infrastructure. Complete regular inspections of the Building Fabric, M&E Systems and infrastructure to ensure that the Clients assets are maintained in accordance with the manufacturers guidelines and industry best practice. Compliance with and provide record keeping for CBRE ISO 9002 Quality Management System to support the Client with accreditation to ISO standards. First line supervision of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets in accordance with the MSA. Utilising the Client CMMS to monitor staff's performance and ensure service delivery. To champion and supervise the CBRE Cerm processes ensuring they are used to mitigate risk to the operation of critical plant and equipment Management & Supervision of the Team in accordance with CBRE, Procedures and Policies. Be responsible for all HR functions and the training and development of team members. Organise and if necessary, assist in reactive repairs to the sites M&E systems (BMS, Fire, Air Conditioning, Generators and LV Electrical Distribution and Switch Gear). Oversight of all switching operations during a specific shift rotation when on duty. Overall ownership of Building Assets as deemed by the Engineering Operations Manager, to ensure demonstration of compliance when tested under a Top100 Audit or similar activity. Advising the Engineering Operations Manager on labour levels and holiday/absence cover Utilising Help Desk (ASD) and PPM systems to monitor staff's performance and ensure service delivery. Accountabilities Reporting to the Engineering Operations Supervisor Accountable to the Account Manager Accountable day-to-day to the relevant client contacts. Essentials Requirement to hold HVAP appointment. Demonstrable experience in a similar role. Incident management experience. Supplier relationship experience. Demonstrable Commercial acumen. Previous experience in a Data Centre or Critical Engineering Environment. Desirables Health & Safety qualification (IOSH; NEBOSH) Industry recognised qualifications (C&G; HNC/HND; CDCTP; CDCMP) ILM 5 or working towards Financial acumen Equal Opportunities CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.

Wabtec UK is seeking an experienced Systems Engineer (Power Collection) based in Burton on Trent. You will serve as the technical specialist for the Power Collection group, delivering mechanical engineering solutions that enhance safety, reliability and performance on customer assets. The role is hands-on and requires collaboration with customers, suppliers, and internal teams. Key duties include leading the Power Collection engineering effort, developing and documenting technical solutions, and

About the Role Successful Support Engineers are investigative problem-solvers who combine investment industry knowledge, technical aptitude, and strong analytical thinking to resolve complex business and system challenges for some of the world's largest asset managers. Company Profile Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River was acquired by State Street in October 2018. Background Success in this role requires exceptional analytical and troubleshooting skills. Application Support Analysts investigate complex business and technical issues across investment workflows, system configurations, integrations, market data feeds, and databases. Successful candidates are able to form hypotheses, analyse evidence, identify root causes, and drive issues through resolution. They are equally comfortable discussing investment workflows with portfolio managers and traders as they are collaborating with engineers, implementation consultants, and product specialists. Responsibilities Provide application support for Charles River IMS via email, telephone, and web conferencing. Investigate complex business and technical issues spanning investment workflows, data, configurations, integrations, and system behavior. Analyze application logs, database records, reconciliation breaks, and other diagnostic information to identify root causes. Distinguish software defects from configuration, data, or operational issues. Understand and support client specific workflows, customizations, and integrations. Collaborate with Product Engineering on software defects, enhancement requests, and complex investigations. Leverage internal expertise, documentation, knowledge bases, and cross functional teams to progress investigations efficiently. Provide clients and colleagues with best practice guidance, solution recommendations, and workarounds where appropriate. Independently manage investigations, communicate findings, and provide clear recommendations to stakeholders. Proactively manage client cases, set expectations, and maintain high levels of customer satisfaction. Escalate significant risks, service impacting issues, or blockers as appropriate. Skills, Experience & Qualifications Required Business/Personal Essential: University degree, preferably in Finance, Economics, Business, Computer Science, or Engineering. Knowledge of investment management concepts, financial instruments, and buy side investment workflows. Experience interacting with business and technical users in a client facing environment. Strong analytical, investigative, and problem solving skills. Excellent written and verbal communication skills. Ability to prioritize effectively and perform under pressure. Self motivated with a strong sense of ownership and accountability. Demonstrated interest in continuous learning and professional development. Highly Desirable: Experience with Order Management Systems (OMS), Investment Management Systems (IMS), or similar enterprise financial platforms. Application support experience within front office or buy side investment management environments. Experience troubleshooting enterprise software and configurable SaaS platforms. Experience investigating workflow, integration, reconciliation, or data related issues. Knowledge of FIX protocol, market data, interfaces, and financial system integrations. Experience performing structured root cause analysis. Financial certifications such as CFA, IMC, Claritas, or CISI. Technical Essential: Experience with relational databases preferably Microsoft SQL Server or Oracle. Basic SQL skills, including data querying and analysis. Desirable: Intermediate or advanced SQL proficiency. Experience diagnosing complex application or system issues. Exposure to scripting or programming languages such as Python, Java, C#, VBA, Perl, or C++. Benefits Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to a flexible Work Program to help you match your needs and our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. Equal Opportunity Statement State Street is an equal opportunity and affirmative action employer. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more at

The Client Kingsley is acting for a national property asset management specialist, with offices across the UK, that is looking to appoint a Senior Commercial Property Management Surveyor to its Manchester office. Responsibilities Understand the strategic objectives of the client and work within the companies agreed scope to meet their requirements. Develop a CRM role with key clients. Build your network of market contacts and understand the core business development approach and principles of the company. Identify opportunities to introduce the client to wider company services e.g. ESG/Destination Marketing. Demonstrate a depth of knowledge and experience which enables you to identify added value opportunities for clients, generating additional fees to the business. Maintain awareness of industry trends and perspectives. Promote asset management initiatives to clients. Work across complex assets (size/multi-sector) or with complex client stakeholders. Supervise the work of Surveyors and Graduate Surveyors. Be a trusted support to Associates and Partners across the business. Mitigate risk on behalf of the business and the clients. Take responsibility to ensure that all client reports are submitted on time. Establish and maintain strong internal communication, ensuring all colleagues are aligned to client strategy and requirements. Participate in external networking events, representing yourself and the company, and raising awareness of the company profile and brand. Share your knowledge, insight and opinion within the business to encourage innovation, efficiency and growth in line with Business Plan objectives. Take on additional internal responsibilities within the business e.g. training and mentoring. Represent the business in a professional capacity in line with company values. Maintain your professional qualification via CPD. Engage with broader company initiatives, supporting the whole team. Experience, Skills & Competencies Enthusiasm and enjoyment on the work you do - demonstrating a drive to achieve the best you can at all times. Self-motivation - working efficiently and effectively across multiple clients, sectors and initiatives. Adaptability and flexibility - able to respond quickly to changing requirements and expectations. Strong communication skills - excellent verbal and written skills, present logically, understand client strategy and requirements. Manages the expectations of clients and tenants as well as all other Stakeholders. Excellent at following through on tasks. Well planned and organised sets priorities, schedules activities effectively and has excellent time management. Encourage strong teamwork and collaboration - supporting the company's business plan, and be cooperative and collaborative with a positive outlook. What's in it for you Competitive salary package - c. £50,000+ per annum, basic (D.O.E.) Discretionary Bonus Pension Private Medical Insurance Dental Plan Life Assurance 25 days annual leave plus Bank Holidays. Supportive and dynamic work environment. Opportunities for professional development and career growth. To seek further information or to apply for this position, please contact Andrew Kingsley MRICS on or email a copy of your latest CV to quoting the position and reference AK for this role.

Ropes & Gray is a global law firm that operates across 17 time zones and has more than 1,400 lawyers based in the United States, Europe and Asia who collaborate seamlessly to provide clients with high-quality representation in innovative industries that shape the global economy. Our clients include private equity firms, pharmaceutical and biotech companies, financial institutions, mutual funds, hospital systems, and more. Client by client, we've built a reputation for first-class work, a pragmatic approach, and impeccable standards of service and ethics. We count many of the world's most respected companies and institutions as longtime clients, and serve organizations at all stages of development. Clients trust us with their most important matters because they know we understand their businesses and deliver the results they need. Our deeply rooted culture of teamwork means that our lawyers work closely with colleagues around the world to provide support to clients. This collaborative approach encourages our lawyers to work alongside partners and clients on sophisticated matters. We work as a team to support a range of leading legal practices, including private equity, M&A, capital markets, finance, asset management, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, data, privacy & cybersecurity, and business restructuring. Ropes & Gray London is one of the largest offices in the Ropes & Gray network, and the hub of the firm's EMEA network and set up in London in 2010. While we are now an established presence in the UK, we've retained all the buzz of our start-up years. It makes us a little bit different: it means we have the stature and resources of a major international law firm combined with the pace, inclusivity and career progression of a specialist firm. Our clients like to work with us. We are, of course, always professional, but we are personal, and personable with it. As a group, we're international, diverse and our team is always professional, but uniquely personable. With around 26 partners, 110 Lawyers and a trainee intake of 15, everybody in the office knows everyone else. That means that every hire we make is an important investment for the firm, because each team member has a distinct role to play in delivering excellent service to our clients. The role The Conflicts Analyst supports the firm's critical risk management function by performing all duties associated with conflict of interest reporting, including: conducting detailed, extensive research from multiple sources; analyzing the corporate business structure and history of potential clients and adversaries; recognizing and understanding the complexities of the corporate family tree structure and applying this knowledge to build corporate trees based on the department's algorithms; reviewing, analyzing, and interpreting complex search results as part of the conflict analysis and reporting process; generating conflicts reports; assisting with drafting and revising waiver language, as necessary and subject to appropriate supervision; and requesting and recording all necessary conflict resolution documentation, including waiver or engagement letters. KEY ROLES & RESPONSIBILITIES Conducts detailed, extensive research from multiple sources; analyzes the corporate business structure and history of potential clients and adversaries; recognizes and understands the complexities of the corporate family tree structure and applies this knowledge to build corporate trees based on the department's algorithms. Reviews, analyzes, and interprets complex search results as part of the conflict analysis and reporting process and pursuant to the rules of professional conduct. Generates conflict reports and follows up on outstanding conflict requests, often performed on an urgent basis. Performs self-evaluative quality control checks of conflict reports prior to delivery. Reviews contents of conflicts reports, provides analysis of relevant conflict issues, and identifies means for resolution. Communicates relevant substantive information and appropriate next steps to attorneys, including the need for waivers, reviews basic contents of waivers once returned, and escalates complex issues, as appropriate. Assists with drafting and revising waiver language, as necessary and subject to appropriate supervision. Requests and records all necessary conflict resolution documentation, including waivers or engagement letters, to facilitate the clearance of actual or potential conflicts. Assists in triaging and processing lateral, bankruptcy, and independence memo searches. Creates new matter files and maintains client and matter data in the Elite billing system. Manages and maintains internal conflicts data in iManager's Conflicts Manager database. Provides training and guidance to internal customers regarding conflicts and intake policies and procedures. Assists in the maintains of ethical walls and in respects of the firm's anti-money laundering compliance obligations. Performs other special projects, as assigned. Qualifications and Skills Bachelor's degree or eqivalent required. Experience in a legal conflicts environment preferred. Database research experience (such as Lexis, Elite/3E and Intapp or iManage) preferred. Must possess exceptional customer service orientation and interpersonal skills, strong PC and data entry skills, analytical and problem-solving skills, verbal and written communication skills, and solid work ethic.

The Client Kingsley is acting for a national property asset management specialist, with offices across the UK, that is looking to appoint a Senior Commercial Property Management Surveyor to its Manchester office. Responsibilities Understand the strategic objectives of the client and work within the companies agreed scope to meet their requirements. Develop a CRM role with key clients. Build your network of market contacts and understand the core business development approach and principles of the company. Identify opportunities to introduce the client to wider company services e.g. ESG/Destination Marketing. Demonstrate a depth of knowledge and experience which enables you to identify added value opportunities for clients, generating additional fees to the business. Maintain awareness of industry trends and perspectives. Promote asset management initiatives to clients. Work across complex assets (size/multi-sector) or with complex client stakeholders. Supervise the work of Surveyors and Graduate Surveyors. Be a trusted support to Associates and Partners across the business. Mitigate risk on behalf of the business and the clients. Take responsibility to ensure that all client reports are submitted on time. Establish and maintain strong internal communication, ensuring all colleagues are aligned to client strategy and requirements. Participate in external networking events, representing yourself and the company, and raising awareness of the company profile and brand. Share your knowledge, insight and opinion within the business to encourage innovation, efficiency and growth in line with Business Plan objectives. Take on additional internal responsibilities within the business e.g. training and mentoring. Represent the business in a professional capacity in line with company values. Maintain your professional qualification via CPD. Engage with broader company initiatives, supporting the whole team. Experience, Skills & Competencies Enthusiasm and enjoyment on the work you do - demonstrating a drive to achieve the best you can at all times. Self-motivation - working efficiently and effectively across multiple clients, sectors and initiatives. Adaptability and flexibility - able to respond quickly to changing requirements and expectations. Strong communication skills - excellent verbal and written skills, present logically, understand client strategy and requirements. Manages the expectations of clients and tenants as well as all other Stakeholders. Excellent at following through on tasks. Well planned and organised sets priorities, schedules activities effectively and has excellent time management. Encourage strong teamwork and collaboration - supporting the company's business plan, and be cooperative and collaborative with a positive outlook. What's in it for you Competitive salary package - c. £50,000+ per annum, basic (D.O.E.) Discretionary Bonus Pension Private Medical Insurance Dental Plan Life Assurance 25 days annual leave plus Bank Holidays. Supportive and dynamic work environment. Opportunities for professional development and career growth. To seek further information or to apply for this position, please contact Andrew Kingsley MRICS on or email a copy of your latest CV to quoting the position and reference AK for this role.

London, United Kingdom Job Description A core responsibility of this role is the management of Oracle's quarterly update cycle: from impact assessment and regression testing through to go-live sign-off and post-update validation. You will be the first point of escalation for incidents and changes across Finance, Commercial, Procurement, and HR, working closely with the Managed Service Provider (MSP) and internal stakeholders to maintain system integrity and drive adoption. Key Responsibilities Oracle Fusion Configuration Own and deliver functional configuration across Oracle Fusion ERP (GL, AP, AR, Fixed Assets, Projects/Costing) and HCM (Core HR, Absence, Organisation Structures, Payroll interfaces), including setups, profile options, flex fields, lookups, value sets, and workflow approval rules. Translate business requirements from Finance, Commercial, HR, and Procurement into functional designs, configuration specifications, and testable user stories. Maintain a configuration register documenting all setups, change decisions, and rationale to support audit readiness and knowledge continuity. Champion standard Oracle functionality over customisation; document justification where deviations are approved. Project Delivery Contribute to Oracle Fusion enhancement projects and new module implementations, covering functional design, SIT/UAT planning, defect management, cutover, and post-go-live support. Prioritise the change backlog with Finance, HR, Commercial, and IT stakeholders, balancing BAU stability with continuous improvement. Quarterly Update Management Act as the primary owner of Oracle's quarterly update lifecycle, managing the full cycle from Oracle release notes through to post-update stabilisation. Produce and maintain an update calendar aligned to Oracle's published schedule; co coordinate sandbox environment refreshes and testing windows with IT and business stakeholders. Conduct impact assessments for each quarterly release, identifying configuration, integration, and reporting changes that may affect live operations. Lead and document regression testing across key finance cycles (P2P, O2C, R2R, Fixed Assets, Project Costing/CVR inputs) and HCM processes. Manage go live readiness sign off, stakeholder communications, and post update hyper care, including rapid triage of any defects introduced by the update. Integrations & Data Quality Scope, document, and maintain integrations via Oracle Integration Cloud (OIC) across HRFinance, procurement, supplier portals, bank feeds, payroll, and BW/BI reporting feeds. Own interface controls and monitoring; proactively identify and remediate data defects, reconciliation breaks, and mapping errors before they impact business users. Maintain data standards and reference data for projects, cost codes, suppliers, and workforce records; enforce data governance and lifecycle management policies (including GDPR and retention requirements). Incident Management & Business Support Provide 2nd line functional support and triage for Oracle Fusion incidents and change requests; manage Oracle Service Requests (SRs) through to resolution. Act as the primary liaison with the Managed Service Provider (MSP) for day to day fixes, enhancements, and release validation. Support period close, month end, and year end processes; champion best practice configuration for CVR discipline, budgeting/forecasting, commitment control, and WIP management. Ensure clear, timely communications to end users on system changes, incidents, and planned maintenance windows. Governance, Controls & Compliance Maintain configuration logs, change records, testing evidence, and release notes in line with change management and audit requirements. Partner with Finance Controls and Internal Audit on access management, Segregation of Duties (SoD), approval hierarchies, and year end audit readiness. Uphold data governance, ownership standards, and GDPR compliant data lifecycle management. Training & User Adoption Produce user guides, quick reference cards, and knowledge articles for end users and super users across ERP and HCM. Deliver "what's changing" briefings ahead of quarterly updates and process improvements, ensuring readiness across Finance, HR, and Commercial teams. Promote adoption of standard functionality and support the continuous improvement backlog in partnership with business stakeholders. Help bring up team capability in Oracle by upskilling existing resource. Support OTBI, BI Publisher, Smart View/Excel model development and validation for month end packs and operational dashboards. Validate reporting impacts post update and ensure data lineage is understood and documented. Essential skills, experience and capabilities Proven hands on functional configuration experience with Oracle Fusion Cloud, covering at least two of: Financials, Projects, Procurement, or HCM. Proven, direct experience managing Oracle's quarterly update cycle: impact assessment, regression testing, stakeholder communications, and go live sign off. Strong understanding of core finance processes: P2P, O2C, R2R, Fixed Assets, Project Costing, and period close. Demonstrable experience delivering Oracle HCM configuration (Core HR, Absence, Org Structures, or Payroll interfaces). Ability to translate business requirements into functional designs and testable user stories without requiring deep technical/developer support. Experience working with a Managed Service Provider (MSP) model: raising and tracking Oracle SRs, managing escalations, validating fixes. Strong analytical and problem solving skills; comfortable diagnosing data defects, reconciliation breaks, and integration failures. Excellent communication skills - able to present technical issues clearly to non technical Finance and HR stakeholders. Demonstrable application of ITIL principles in a support and change management environment. Experience in the construction sector, with working knowledge of CVR (Cost Value Reconciliation), CIS, subcontractor flows, retentions, and applications & certifications. Familiarity with Oracle Integration Cloud (OIC) for integration scoping and monitoring. Experience with OTBI, BI Publisher, or Smart View reporting. Oracle Fusion implementation or consulting background (exposure to multiple full project lifecycles preferred). Oracle Fusion certification(s) in Financials, HCM, or related modules. Experience with Inoapps ICC or similar construction specific Oracle extensions.

Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. The Role Envitia is recruiting for a Data Engineer to join our Security and Intelligence consulting team, who will be responsible for designing, building and maintaining secure, scalable data platforms and pipelines that enable advanced analytics and operational intelligence capabilities. The role focuses on engineering robust data architectures capable of ingesting, processing and distributing large-scale datasets, supporting downstream analytics, machine learning and mission applications. The successful candidate will work within multi-disciplinary agile teams, collaborating with data scientists, software engineers, DevOps specialists and mission analysts to deliver production grade data solutions. Typical engagements include: Engineering large-scale data ingestion and processing pipelines Designing data lakes and distributed data platforms Enabling analytics and AI/ML workloads Supporting intelligence data exploitation workflows Integrating multiple classified data sources across secure environments Job Responsibilities Design, build and maintain secure, scalable data platforms capable of processing large volumes of operational data. Develop and operate robust data lakes and distributed data processing environments within secure or regulated settings. Engineer high performance data ingestion pipelines for batch and streaming data from multiple sources, including sensor, geospatial, communications and operational systems. Design and implement ETL/ELT workflows to transform, enrich and validate data for downstream analytics and machine learning use. Build scalable, distributed data processing solutions using modern big data and parallel processing technologies. Ensure data quality, reliability and performance through monitoring, validation and operational support mechanisms. Collaborate closely with data scientists to enable analytics and AI/ML workloads, including feature pipelines and data preparation processes. Optimise data storage and processing architectures to support high performance analytical environments. Contribute to DevSecOps and cloud native delivery, including automated deployment, infrastructure provisioning and containerised environments. Support the ongoing operation, observability and resilience of production data platforms. Skills Required Experience in data engineering using modern programming languages such as Python, Java or Scala, and SQL. Hands on experience building and operating large scale data pipelines using big data and distributed processing technologies (e.g. Apache Spark, Hadoop). Experience designing and maintaining data lakes, distributed storage platforms, and data pipeline orchestration tools. Experience working with cloud native data platforms, with strong expertise in AWS and native data services. Familiarity with Infrastructure as Code and modern cloud native data architectures. Experience working in DevSecOps environments, including Docker, Kubernetes, CI/CD pipelines, and observability/monitoring tooling. Ability to work directly with stakeholders to understand data requirements and translate them into robust, scalable data engineering solutions. Comfortable working in secure, regulated or constrained environments, delivering solutions within complex operational settings. Security Clearance Requirements The successful candidate must be eligible for an enhanced Developed Vetted / eDV security clearance. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Gloucester, London, Manchester (based on project requirements). What's in it for you? At Envitia, our greatest asset is our team. We are committed to ensuring our workplace is one where every employee feels valued, supported and motivated to reach their full potential. As part of this commitment, we offer an exciting range of benefits designed to enhance both your professional and personal well being. More time for you: Enjoy 25 days of annual leave plus your birthday off, because you deserve to celebrate you. Want more flexibility? You can buy or sell up to 5 extra days to tailor time off around what matters most. Private Medical Insurance: We've got you covered with comprehensive private healthcare, including family options for added peace of mind. Security Clearance Bonus: Up to £5,000 year. Career growth that keeps you ahead: We invest in your future with ongoing training and development, so you're always learning, growing and staying ahead of the curve. Wellness that works for you: Love yoga, or going to the gym? We encourage an active lifestyle and support your wellness goals with a fitness reimbursement scheme that helps cover your gym membership or fitness related expenses. Life Assurance: Gain peace of mind with our life insurance coverage that ensures your loved ones are protected, because we care about your future as much as your present. Smarter Retirement Planning: Plan for your future with our pension options and resources to help build a secure financial foundation. Perkbox: Treat yourself! From shopping to spa days, to saving money on that new TV, our Perkbox membership gives you access to exclusive discounts on hundreds of products and services. Recognition that counts: Great work doesn't go unnoticed here. Our reward and recognition scheme celebrate your impact and let your brilliance shine. Give back and get involved: Join us in making a difference through paid volunteering days that let you support the causes that matter to you. Inclusion at Envitia At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work life balance. If you require any accommodations during the application or interview process, please let us know.

VIVO is seeking a CAFM/administration professional in Harrogate to manage Planned Preventive Maintenance and reactive work orders. You will use CAFM software (Maximo preferred) to schedule tasks, track assets, and ensure compliance with SFG20 standards. You will provide daily support to system users, help collect requirements for improvements, and produce clear reports on progress and asset status. The role includes assisting the Site Manager with weekly and monthly reports and may involve

TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT We are actively working with one of the UK's leading Insolvency specialists as they look to strengthen their team and recruit a Senior Insolvency Administrator. By joining an experienced team you will be responsible for assisting senior staff and managing a varied portfolio of corporate Insolvency cases. Role: Preparation and review of all required, reports, statutory or otherwise; Reviewing work prepared by junior members of staff in absence of manager/assistant manager Drafting custom letters and responses, where necessary To assist and supervise junior members of staff To take responsibility for additional ad-hoc tasks To pursue and realise assets Investigate the financial affairs of a Company Highlight potential antecedent transactions and progress recovery of the same Attending meetings with stakeholders (directors, secured creditors, employees, accountants etc) Completion of checklists on cases within statutory limits Effective management of time Closure of cases in a timely manner Submission of post-appointment tax returns on time Responding to creditor queries Make payments of expenses in a timely manner Review cases monthly for fee estimates and billing opportunities Requirements: At least 3 years of previous experience of managing corporate insolvency cases. This is just one of a number of opportunities we are recruiting for across the UK and Overseas. Levitate Recruitment are the leading Accountancy Practice and Insolvency Recruitment Specialist. If you are interested in having a confidential conversation about your career options regarding live or future opportunities, contact Scott Lowes at the Levitate Offices. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Email This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Cardiff Insolvency Senior Manager £60,000 to £70,000 + benefits package Levitate Recruitment are currently recruiting for an Insolvency Senior Manager VIEW JOB Cardiff Senior Insolvency Administrator £28,000 to £35,000 dependant upon experience + benefits package Our client, a well-established insolvency practice in Cardiff, is currently on the lookout for a Senior Insolvency Administrator Cardiff Senior Insolvency Administrator £28,000 to £35,000 dependant upon experience + benefits package Our client, a well-established insolvency practice in Cardiff, is currently on the lookout for a Senior Insolvency Administrator VIEW JOB Cardiff Insolvency Manager / Senior Manager £50,000 to £80,000 + benefits package Levitate Recruitment is currently recruiting for an Insolvency Manager VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Name This field is for validation purposes and should be left unchanged.

About this job Your new company is a large and ambitious multi academy trust with a strong presence across the North of England, serving thousands of pupils across a diverse family of schools. Committed to delivering exceptional educational outcomes, the trust places collaboration, inclusion and continuous improvement at the heart of everything it does. The organisation has invested significantly in its central services and technology functions, recognising the important role digital innovation plays in supporting both teaching and operational excellence. As the trust continues to evolve, it offers the opportunity to join a forward thinking environment where technology is viewed as a strategic enabler rather than simply a support function. Employees benefit from working alongside experienced professionals, contributing to meaningful projects, and helping to shape services that have a direct impact on schools, staff and learners across a large and varied educational estate. The role As IT Manager at this North Manchester site, you will take a leading role in supporting and developing the academy's IT environment, ensuring pupils and staff have access to reliable, secure and innovative technology. Combining hands on technical support with network management responsibilities, you will be responsible for maintaining critical infrastructure, troubleshooting complex technical issues and driving the adoption of cloud based technologies across the academy. Working closely with teaching and support staff, you will help maximise the impact of technology on teaching, learning and operational efficiency. You will oversee the academy's network performance, cloud platforms and day to day IT operations, whilst acting as a key escalation point for technical issues. Alongside maintaining servers, connectivity and end user devices, you will also manage service desk tickets, support ongoing improvement projects and provide guidance and mentoring to junior members of the IT team. Key Duties & Responsibilities Lead the delivery of advanced IT support across hardware, software, cloud services and network infrastructure. Manage and maintain network performance, connectivity, security and reliability across the academy. Act as a champion for cloud technologies, supporting the organisation's cloud first approach and adoption of platforms such as Microsoft 365 and Google Workspace. Diagnose and resolve complex technical issues, ensuring incidents are managed within agreed service levels. Configure, deploy and support a wide range of end user devices, classroom technology and specialist IT equipment. Manage IT asset inventories, system maintenance schedules, backups and security procedures. Support procurement activities and contribute to continual service improvement initiatives. Mentor and support junior IT colleagues, helping to develop technical capability across the team. What you'll need to succeed Experience providing IT support in an educational setting, delivering a high level of IT service to pupils and staff. Strong working knowledge of Google Workspace and experience with bespoke educational technologies. A proactive approach, strong communication skills and a passion for delivering excellent IT service in a busy working environment. What you'll get in return The salary for this role is between £38,000 and £41,700, depending on experience, and also comes with an excellent benefits offering. This includes 31 days holiday (plus bank holidays), access to a local government pension scheme, discounted gym membership and also retail discounts. You will join an already well established trust of over 40 schools, with further growth planned, offering career development and further growth opportunities. You will join a central IT team of over 40 specialists, where you will be fully supported upon joining the trust, as well as being offered CPD and additional training opportunities.

Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education Bachelor's degree/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

RightShip is the world's biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices. We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services. Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling "win-win" for business and the environment. To find out more visit What we offer We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices. We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you're working with us. What makes RightShip a great place to work at: RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. Don't meet every single requirement of this role? Still apply! Research tells us that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you! Working closely with the Head of IT and Security, IT Team members, local London staff, regional teams and external service providers, this London-based role provides Level 2/3 IT support for employees across RightShip locations. The role supports RightShip's cloud-first technology environment, with a strong focus on Microsoft Azure, Microsoft 365, Entra ID, Intune, endpoint security, identity and access management, and continuous improvement of IT service delivery. Major Responsibilities Technical Support & Service Delivery Act as the primary point of contact for resolving day-to-day technology issues across the business, owning incidents from triage through to resolution. Provide Level 2/3 support for end-user devices, accounts, access and connectivity, escalating to vendors or specialists only when genuinely required. Support and maintain audio-visual equipment in meeting rooms, ensuring it is reliable, tested regularly and ready for use. Microsoft 365 & Productivity Tooling Administer and advise on the Microsoft 365 environment, including Teams, SharePoint, OneDrive, Exchange and security/compliance settings. Guide the business on how to get the most out of Microsoft 365 and adjacent productivity tools, including new features and best-practice ways of working. Onboarding, Equipment & Asset Management Coordinate the procurement, setup, configuration and delivery of IT equipment for new starters, ensuring a smooth and consistent onboarding experience. Maintain accurate records of hardware, software licences and assets across the APAC, UK, Malta and US. Manage the leaver process for IT, including device recovery, account deprovisioning and licence reclaim. Collaboration & Ways of Working Work closely with the wider IT team, sharing knowledge, contributing to documentation and supporting cross-regional initiatives. Partner with local hands-on support in Malta and the US to ensure consistent service across all offices. Build strong relationships across the business and act as a trusted advisor on technology questions. Support the business in adopting digital practices, helping teams move away from manual or legacy ways of working. Identify recurring issues and propose improvements, automations or self-service solutions to reduce repeat tickets. Contribute to and maintain internal knowledge base articles and how-to guides. Cybersecurity Operate with a security-first mindset, ensuring all support actions align with the company's cybersecurity policies and standards. Assist with the day-to-day operation of security tooling (e.g. MFA Passkey, endpoint protection, conditional access, phishing response) and support audits, reviews and incident response when required. Promote good security hygiene across the business through guidance, training and visible practice. Qualifications, Skills and Experience 4+ years' experience in IT support, service desk, end user computing or modern workplace support, including experience handling escalated Level 2/Level 3 incidents. Strong hands-on experience supporting a cloud-first Microsoft environment, including Microsoft 365, Azure, Microsoft Entra ID, Intune, Windows 11, Microsoft Defender for Endpoint and endpoint lifecycle management. Practical experience with identity and access management, including SSO, MFA, conditional access, user provisioning, group management and access troubleshooting. Experience supporting Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive and Office applications. Strong troubleshooting capability across endpoints, networking, collaboration tools, identity, security and cloud-based services. Good understanding of cybersecurity best practice, endpoint protection, security awareness, access control and incident escalation. Ability to document technical processes, create user-facing guidance and improve support knowledge management. Relevant Microsoft certifications are desirable, for example Microsoft 365, Azure Fundamentals, Endpoint Administrator, Security or Identity certifications. Certifications - beneficial Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Microsoft 365 Certified: Administrator Expert (MS-102) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Fundamentals (AZ-900) as a minimum RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.