ICT Level 3 Apprenticeship Southport (PR8) Location:Southport (PR8) Salary:Competitive + Fully Funded Apprenticeship Training Full-Time Permanent Drivers Required (Access to Own Vehicle) Kickstart Your Career in IT Support & Technical Services Are you passionate about technology, confident with basic IT tasks, and ready to develop real hands-on skills? Were looking for a motivatedICT Level 3 Apprenticeto join our team in Southport. This role is perfect for someone who enjoys building PCs, setting up equipment, and solving technical problems while providing great customer service. Youll gain practical experience in IT support, hardware setup, and system configuration, all while working toward a nationally recognised Level 3 qualification. About the Role As an ICT Apprentice, youll support the setup, configuration, and maintenance of IT systems for clients across the region. Youll assist with PC builds, equipment installation, troubleshooting, and user supportboth on-site and remotely. This is a fantastic opportunity to learn from experienced IT professionals and develop the foundation for a successful career in technology. Key Responsibilities Assist withPC building, equipment setup, and basic hardware installation Support with configuring and maintaining IT systems Visit client sites (driving essential) to assist with technical setups Troubleshoot issues across hardware, software, and networking Support installation and testing of IT equipment such as switches, routers, and AV devices Communicate effectively with clients and internal teams Carry out basic IT admin tasks (password resets, user setups, device configuration) Provide friendly, professional customer service at all times What Were Looking For Full UK driving licence with access to a vehicle (essential) Confidence withbasic IT, including PC building, installing hardware, and setting up equipment Strong communication and people skills Interest in technology and willingness to learn Logical thinker with good problem-solving ability Previous customer service or IT experience is a bonus, but not required Why Join Us? Achieve aLevel 3 ICT Apprenticeship qualification Gain hands-on experience working with real IT systems Learn from experienced technicians in a supportive team Long-term progression opportunities into permanent roles Exposure to a wide range of IT and technical projects Company events, employee discount, free parking Ready to Start Your IT Journey? Apply today and take the first step toward becoming a skilled IT support professional. JBRP1_UKTJ
07/12/2025
Full time
ICT Level 3 Apprenticeship Southport (PR8) Location:Southport (PR8) Salary:Competitive + Fully Funded Apprenticeship Training Full-Time Permanent Drivers Required (Access to Own Vehicle) Kickstart Your Career in IT Support & Technical Services Are you passionate about technology, confident with basic IT tasks, and ready to develop real hands-on skills? Were looking for a motivatedICT Level 3 Apprenticeto join our team in Southport. This role is perfect for someone who enjoys building PCs, setting up equipment, and solving technical problems while providing great customer service. Youll gain practical experience in IT support, hardware setup, and system configuration, all while working toward a nationally recognised Level 3 qualification. About the Role As an ICT Apprentice, youll support the setup, configuration, and maintenance of IT systems for clients across the region. Youll assist with PC builds, equipment installation, troubleshooting, and user supportboth on-site and remotely. This is a fantastic opportunity to learn from experienced IT professionals and develop the foundation for a successful career in technology. Key Responsibilities Assist withPC building, equipment setup, and basic hardware installation Support with configuring and maintaining IT systems Visit client sites (driving essential) to assist with technical setups Troubleshoot issues across hardware, software, and networking Support installation and testing of IT equipment such as switches, routers, and AV devices Communicate effectively with clients and internal teams Carry out basic IT admin tasks (password resets, user setups, device configuration) Provide friendly, professional customer service at all times What Were Looking For Full UK driving licence with access to a vehicle (essential) Confidence withbasic IT, including PC building, installing hardware, and setting up equipment Strong communication and people skills Interest in technology and willingness to learn Logical thinker with good problem-solving ability Previous customer service or IT experience is a bonus, but not required Why Join Us? Achieve aLevel 3 ICT Apprenticeship qualification Gain hands-on experience working with real IT systems Learn from experienced technicians in a supportive team Long-term progression opportunities into permanent roles Exposure to a wide range of IT and technical projects Company events, employee discount, free parking Ready to Start Your IT Journey? Apply today and take the first step toward becoming a skilled IT support professional. JBRP1_UKTJ
IT Apprenticeship ASM Technologies Information Communications Technician Level 3 Kick-start your career in tech with ASM Technologies! Were recruiting an enthusiastic IT Apprentice to join our high-performing international team. Youll gain hands-on experience across IT support, cyber security, infrastructure, and compliance while completing your Information Communications Technician Level 3 Apprenticeship with a specialist digital training provider. Salary National Minimum Wage for apprentices applies Hours & Location MondayFriday, 9:00am5:30pm 37.5 hours per week Location: ASM Technologies Ltd, Windsor House, Gadbrook Business Centre, Northwich, CW9 7TN Start Date Friday 12 December 2025 Duration 18 months (1 year 6 months) Positions Available 1 apprenticeship position What Youll Do Join a global, fast-paced environment where youll support core IT operations and develop essential technical skills. International Helpdesk & Technical Support Act as the first point of contact for global IT support Manage the helpdesk ticketing system, prioritising and escalating issues Handle user account provisioning and de-provisioning following least privilege principles Infrastructure & Cyber Security Support maintenance of network, server, and cloud systems Assist with vulnerability assessments, patching, and device security Help monitor and respond to cyber security alerts Contribute to the Incident Response process Compliance & Governance Help enforce internal IT policies and security standards Assist with documenting processes to support GDPR and ISO 27001 compliance Contribute to internal knowledge base and technical training materials Training & Development Youll complete an Information Communications Technician Level 3 Apprenticeship with a specialist digital training provider (such as NowSkills), combining hands-on experience with structured learning. Technical Skills Youll Gain Troubleshooting and fault diagnosis Software installation and upgrades Routine IT, network, and telecoms maintenance Basic scripting (e.g., PowerShell, Linux) Monitoring DNS, firewalls, network performance Application deployment and data access setup Cyber security fundamentals and secure working Professional Skills Youll Develop Clear communication with users and stakeholders Workload management and meeting SLAs Documentation, escalation, and reporting Maintaining safe and secure working practices Continuous Professional Development (CPD) Training Structure Your apprenticeship will include: Specialist tutor support Online and in-person learning Practical assessments Career development and employability support By the end of the programme, youll achieve your Information Communications Technician Level 3 Qualification and be equipped to progress into a full-time IT role. JBRP1_UKTJ
07/12/2025
Full time
IT Apprenticeship ASM Technologies Information Communications Technician Level 3 Kick-start your career in tech with ASM Technologies! Were recruiting an enthusiastic IT Apprentice to join our high-performing international team. Youll gain hands-on experience across IT support, cyber security, infrastructure, and compliance while completing your Information Communications Technician Level 3 Apprenticeship with a specialist digital training provider. Salary National Minimum Wage for apprentices applies Hours & Location MondayFriday, 9:00am5:30pm 37.5 hours per week Location: ASM Technologies Ltd, Windsor House, Gadbrook Business Centre, Northwich, CW9 7TN Start Date Friday 12 December 2025 Duration 18 months (1 year 6 months) Positions Available 1 apprenticeship position What Youll Do Join a global, fast-paced environment where youll support core IT operations and develop essential technical skills. International Helpdesk & Technical Support Act as the first point of contact for global IT support Manage the helpdesk ticketing system, prioritising and escalating issues Handle user account provisioning and de-provisioning following least privilege principles Infrastructure & Cyber Security Support maintenance of network, server, and cloud systems Assist with vulnerability assessments, patching, and device security Help monitor and respond to cyber security alerts Contribute to the Incident Response process Compliance & Governance Help enforce internal IT policies and security standards Assist with documenting processes to support GDPR and ISO 27001 compliance Contribute to internal knowledge base and technical training materials Training & Development Youll complete an Information Communications Technician Level 3 Apprenticeship with a specialist digital training provider (such as NowSkills), combining hands-on experience with structured learning. Technical Skills Youll Gain Troubleshooting and fault diagnosis Software installation and upgrades Routine IT, network, and telecoms maintenance Basic scripting (e.g., PowerShell, Linux) Monitoring DNS, firewalls, network performance Application deployment and data access setup Cyber security fundamentals and secure working Professional Skills Youll Develop Clear communication with users and stakeholders Workload management and meeting SLAs Documentation, escalation, and reporting Maintaining safe and secure working practices Continuous Professional Development (CPD) Training Structure Your apprenticeship will include: Specialist tutor support Online and in-person learning Practical assessments Career development and employability support By the end of the programme, youll achieve your Information Communications Technician Level 3 Qualification and be equipped to progress into a full-time IT role. JBRP1_UKTJ
Fire and Security Engineer 38,000 - 45,000, Burgess Hill & London, Monday to Friday, Full-time, Permanent, 20 days holiday + 8 bank holidays + birthday off, Company vehicle, phone, PPE, and training provided The Role We are recruiting for an experienced Fire and Security Engineer to join a well-established and respected fire and security integration company. With NSI Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities will include: Servicing and maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring all work is carried out in compliance with Health & Safety and company policies Participating in team meetings and ongoing training sessions Supporting junior engineers or apprentices where required Requirements The successful candidate will have a minimum of 3 years' experience servicing Fire Alarms, CCTV, Access Control, and Intruder Alarm systems. A Level 3 FIA or equivalent qualification is essential. CSCS/ECS and IPAF certification, along with Gent Fire experience, are highly desirable. The role demands strong problem-solving skills, a professional approach to customer service, and a collaborative mindset. A full UK driving licence is essential. This role could suit someone who has worked as a Fire Alarm Engineer, Security Systems Engineer, or Fire & Security Technician. Company Information You will be joining a growing and forward-thinking business that designs, installs, and maintains premium fire and security solutions. With a strong client base and a commitment to investing in both its people and technology, the company values high standards, reliability, and innovation. Employees benefit from a supportive and team-oriented environment where development and progression are encouraged. Package 38,000 - 45,000 per annum Company vehicle and phone Full PPE and uniform provided 20 days holiday + 8 bank holidays + birthday off Company pension Company events Training and development opportunities Full-time, permanent position INDSK Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
06/12/2025
Full time
Fire and Security Engineer 38,000 - 45,000, Burgess Hill & London, Monday to Friday, Full-time, Permanent, 20 days holiday + 8 bank holidays + birthday off, Company vehicle, phone, PPE, and training provided The Role We are recruiting for an experienced Fire and Security Engineer to join a well-established and respected fire and security integration company. With NSI Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities will include: Servicing and maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring all work is carried out in compliance with Health & Safety and company policies Participating in team meetings and ongoing training sessions Supporting junior engineers or apprentices where required Requirements The successful candidate will have a minimum of 3 years' experience servicing Fire Alarms, CCTV, Access Control, and Intruder Alarm systems. A Level 3 FIA or equivalent qualification is essential. CSCS/ECS and IPAF certification, along with Gent Fire experience, are highly desirable. The role demands strong problem-solving skills, a professional approach to customer service, and a collaborative mindset. A full UK driving licence is essential. This role could suit someone who has worked as a Fire Alarm Engineer, Security Systems Engineer, or Fire & Security Technician. Company Information You will be joining a growing and forward-thinking business that designs, installs, and maintains premium fire and security solutions. With a strong client base and a commitment to investing in both its people and technology, the company values high standards, reliability, and innovation. Employees benefit from a supportive and team-oriented environment where development and progression are encouraged. Package 38,000 - 45,000 per annum Company vehicle and phone Full PPE and uniform provided 20 days holiday + 8 bank holidays + birthday off Company pension Company events Training and development opportunities Full-time, permanent position INDSK Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
This Controls Automation Engineer position is days-based Monday-Friday, company car, 55,000 plus 18% bonus, and offers training and career development with an international market leader in their field. Within the position you will be provided with the opportunity to utilise your engineering experience and knowledge to identify and improve machinery, equipment and manufacturing lines. What's in it for you as Controls Automation Engineer 55,000 basic salary plus 18% Bonus Pension match up to 10% Company Car with fuel card Days based position Monday to Friday, that may require up to 2 nights per week (fully expensed) away from home visiting a particular site Extensive training and career development programmes The opportunity to work with a team of highly skilled technicians across maintenance and project engineering activities Key Responsibilities of Controls Automation Engineer Travel across the region to provide support to each of the group's manufacturing sites. Provide 'hands-on' technical support and expertise and drive Plant Operational Improvement as part of the Group Engineering function. Support the development of the Reliability Centred Maintenance Strategy by supporting criticality assessments and drive towards condition-based monitoring Enhance plant reliability by applying modern maintenance strategies and continuous improvement techniques. Support new and innovative process automation initiatives. I would love to speak to anyone who has any of the following: Previous experience as Maintenance Engineer from either an electrical background An Electrical Apprenticeship, NVQ Level 3 Engineering or City & Guilds Level 3, BTEC Level 3 in Engineering or equivalent Naric / Enic Conversion Experience in Process Automation Controls systems, Siemens TIA, SCADA, HMIs and associated networking technology Ability to trouble shoot & repair manufacturing plant equipment & machinery Previous experience with Electrical Maintenance within industrial manufacturing plant environments Interested? We'd be delighted to chat with you. Apply today and take the next step toward a role that fits your life and career development.
06/12/2025
Full time
This Controls Automation Engineer position is days-based Monday-Friday, company car, 55,000 plus 18% bonus, and offers training and career development with an international market leader in their field. Within the position you will be provided with the opportunity to utilise your engineering experience and knowledge to identify and improve machinery, equipment and manufacturing lines. What's in it for you as Controls Automation Engineer 55,000 basic salary plus 18% Bonus Pension match up to 10% Company Car with fuel card Days based position Monday to Friday, that may require up to 2 nights per week (fully expensed) away from home visiting a particular site Extensive training and career development programmes The opportunity to work with a team of highly skilled technicians across maintenance and project engineering activities Key Responsibilities of Controls Automation Engineer Travel across the region to provide support to each of the group's manufacturing sites. Provide 'hands-on' technical support and expertise and drive Plant Operational Improvement as part of the Group Engineering function. Support the development of the Reliability Centred Maintenance Strategy by supporting criticality assessments and drive towards condition-based monitoring Enhance plant reliability by applying modern maintenance strategies and continuous improvement techniques. Support new and innovative process automation initiatives. I would love to speak to anyone who has any of the following: Previous experience as Maintenance Engineer from either an electrical background An Electrical Apprenticeship, NVQ Level 3 Engineering or City & Guilds Level 3, BTEC Level 3 in Engineering or equivalent Naric / Enic Conversion Experience in Process Automation Controls systems, Siemens TIA, SCADA, HMIs and associated networking technology Ability to trouble shoot & repair manufacturing plant equipment & machinery Previous experience with Electrical Maintenance within industrial manufacturing plant environments Interested? We'd be delighted to chat with you. Apply today and take the next step toward a role that fits your life and career development.
About ATOM Technology: ATOM Technology is a forward-thinking IT solutions provider based in Newcastle, delivering managed IT support, cloud computing, and cybersecurity services to businesses across the UK. We're passionate about helping organisations harness technology to achieve their goals. As we continue to grow, we're looking for an enthusiastic and motivated IT Helpdesk Apprentice to join our support team and begin a rewarding career in IT. Overview: You'll be part of our front-line support team, assisting clients with technical issues and helping to keep their systems running smoothly. This hands-on role combines real-world experience with structured training, giving you the skills, confidence, and knowledge to become a qualified IT Support Technician. Responsibilities: Provide first-line technical support to clients via phone, email, and remote desktop tools. Log and manage all support requests through the company's help desk system. Diagnose and troubleshoot issues related to hardware, software, and networking. Set up and configure PCs, laptops, mobile devices, and peripherals. Assist with installing and updating operating systems and business applications. Maintain accurate technical records and documentation. Escalate complex technical issues to senior engineers where necessary. Deliver excellent customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office 365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to detail. Training & progression: Enrolment on a Level 3 IT Support Technician Apprenticeship, delivered in partnership with an approved training provider. Structured training covering hardware, networking, cloud computing, and cybersecurity. Regular mentoring and guidance from experienced ATOM Technology engineers. Opportunity for full-time employment as an IT Support Technician upon successful completion of the apprenticeship. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. What we offer: £18,000 annual salary. 25 days holiday plus bank holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
05/12/2025
Full time
About ATOM Technology: ATOM Technology is a forward-thinking IT solutions provider based in Newcastle, delivering managed IT support, cloud computing, and cybersecurity services to businesses across the UK. We're passionate about helping organisations harness technology to achieve their goals. As we continue to grow, we're looking for an enthusiastic and motivated IT Helpdesk Apprentice to join our support team and begin a rewarding career in IT. Overview: You'll be part of our front-line support team, assisting clients with technical issues and helping to keep their systems running smoothly. This hands-on role combines real-world experience with structured training, giving you the skills, confidence, and knowledge to become a qualified IT Support Technician. Responsibilities: Provide first-line technical support to clients via phone, email, and remote desktop tools. Log and manage all support requests through the company's help desk system. Diagnose and troubleshoot issues related to hardware, software, and networking. Set up and configure PCs, laptops, mobile devices, and peripherals. Assist with installing and updating operating systems and business applications. Maintain accurate technical records and documentation. Escalate complex technical issues to senior engineers where necessary. Deliver excellent customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office 365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to detail. Training & progression: Enrolment on a Level 3 IT Support Technician Apprenticeship, delivered in partnership with an approved training provider. Structured training covering hardware, networking, cloud computing, and cybersecurity. Regular mentoring and guidance from experienced ATOM Technology engineers. Opportunity for full-time employment as an IT Support Technician upon successful completion of the apprenticeship. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. What we offer: £18,000 annual salary. 25 days holiday plus bank holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Employer description: The University of Warwick is a world-class institution committed to innovation and excellence. Its Information and Digital Group (IDG) delivers cutting-edge digital services that empower students, academics, and staff. Within IDG, the Infrastructure & Operations (I&O) team ensures reliable, secure, and high-performing IT systems and networks, supporting teaching, research, and administration across campus. Overview: Join our Network team and kick-start your career in IT! You'll work alongside experienced engineers, gaining hands-on experience in maintaining and improving the University's network services. Key responsibilities include: Assisting with network support and troubleshooting. Supporting maintenance tasks such as switch configuration, patch/cable management, and equipment testing. Monitoring network performance and availability. Helping with planned upgrades and hardware replacements. Recording and closing incidents following established processes. You'll also complete structured training leading to a Level 4 Network Engineer qualification. Required skills: Demonstrable IT skills gained through a formal role, education, or hobby. Experience working in a team to deliver high-quality services. Experience providing advice and guidance to customers and colleagues. Ability to manage time and meet deadlines. Excellent spoken and written communication skills and ability to build effective relationships. Strong digital competence (Microsoft 365, email, internet). Ability to solve problems independently and as part of a team. Knowledge of health and safety issues. Ability to participate in networks to share good practice and exchange information. Enthusiastic and motivated learner. Team player with flexibility and adaptability. Calm under pressure with attention to detail. Willingness to learn new technologies. Organised and self-disciplined. Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours : 36.5 hours per week. Benefits: Pension: Three attractive pension schemes (depending on grade). Recognition: Long service rewards and recognition programmes. Annual leave: 4 shutdown days, 8 statutory days, plus 26 days (Grades 1A-5) or 30 days (Grades 6-9). Health & wellbeing: Access to EAP, medical/dental cash plans, insurance, eyecare, and Warwick Sport facilities (gym, pool, fitness classes, climbing wall). Personal development: Leadership and management development programmes; career-focused courses via the Centre for Lifelong Learning. Travel & transport: Campus transport services and bike hire options. Employee discounts: Savings on travel, dining, shopping, entertainment, Warwick hotel bookings, and Arts Centre events. Work/life balance: Flexible working, career breaks, generous parental leave, and on-campus childcare services. Future prospects: On completion, you'll have a recognised qualification and practical experience, opening doors to roles such as Network Engineer or other IT infrastructure positions. There are strong opportunities for progression within the University or across the wider technology sector. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
05/12/2025
Full time
Employer description: The University of Warwick is a world-class institution committed to innovation and excellence. Its Information and Digital Group (IDG) delivers cutting-edge digital services that empower students, academics, and staff. Within IDG, the Infrastructure & Operations (I&O) team ensures reliable, secure, and high-performing IT systems and networks, supporting teaching, research, and administration across campus. Overview: Join our Network team and kick-start your career in IT! You'll work alongside experienced engineers, gaining hands-on experience in maintaining and improving the University's network services. Key responsibilities include: Assisting with network support and troubleshooting. Supporting maintenance tasks such as switch configuration, patch/cable management, and equipment testing. Monitoring network performance and availability. Helping with planned upgrades and hardware replacements. Recording and closing incidents following established processes. You'll also complete structured training leading to a Level 4 Network Engineer qualification. Required skills: Demonstrable IT skills gained through a formal role, education, or hobby. Experience working in a team to deliver high-quality services. Experience providing advice and guidance to customers and colleagues. Ability to manage time and meet deadlines. Excellent spoken and written communication skills and ability to build effective relationships. Strong digital competence (Microsoft 365, email, internet). Ability to solve problems independently and as part of a team. Knowledge of health and safety issues. Ability to participate in networks to share good practice and exchange information. Enthusiastic and motivated learner. Team player with flexibility and adaptability. Calm under pressure with attention to detail. Willingness to learn new technologies. Organised and self-disciplined. Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours : 36.5 hours per week. Benefits: Pension: Three attractive pension schemes (depending on grade). Recognition: Long service rewards and recognition programmes. Annual leave: 4 shutdown days, 8 statutory days, plus 26 days (Grades 1A-5) or 30 days (Grades 6-9). Health & wellbeing: Access to EAP, medical/dental cash plans, insurance, eyecare, and Warwick Sport facilities (gym, pool, fitness classes, climbing wall). Personal development: Leadership and management development programmes; career-focused courses via the Centre for Lifelong Learning. Travel & transport: Campus transport services and bike hire options. Employee discounts: Savings on travel, dining, shopping, entertainment, Warwick hotel bookings, and Arts Centre events. Work/life balance: Flexible working, career breaks, generous parental leave, and on-campus childcare services. Future prospects: On completion, you'll have a recognised qualification and practical experience, opening doors to roles such as Network Engineer or other IT infrastructure positions. There are strong opportunities for progression within the University or across the wider technology sector. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Jem Computer Systems is a well-established IT service provider based in Cupar, Fife. We specialise in computer sales, maintenance, and support services for both businesses and private clients across the region. With decades of experience, our team is committed to delivering high-quality, reliable IT solutions-everything from system builds and refurbishing, to virus removal, network troubleshooting, and data services. We pride ourselves on excellent customer care, technical expertise, and staying up to date with the latest hardware and software developments. As part of the business community at Cupar Trading Estate, we have solid facilities and strong links with local businesses, schools, and organisations. Overview: An exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support. Responsibilities: Computer assembly and setup Software installation and configuration Upgrades, repairs and virus / malware removal Troubleshooting and diagnostics Data recovery, transfer and backup solutions Case management and customer support What we're looking for: A strong interest in IT hardware and software, willing to learn from the ground up A logical, methodical approach to diagnosing and solving problems Good communication skills; able to explain technical issues in ways non-technical users can understand Reliable, organised, with attention to detail A positive attitude, willing to take initiative and ask questions Able to drive ( essential ) Salary: £17,000 per annum Working hours: 35 hours per week, Monday to Friday, 9am to 5pm What you'll get - company benefits: Structured apprenticeship training: Guided learning with skilled mentors; combination of on-the-job experience and theoretical training Formal qualification: Opportunity to gain recognised IT / engineering qualification Hands-on experience: Exposure to a wide variety of hardware, software, and customer types-business and home users Supportive team environment: Work with experienced technicians, ongoing coaching and feedback Career progression: Potential to move into a junior or technician role once apprenticeship is successfully completed Employee discount: On computer hardware, peripherals, and services offered by Jem Computer Systems Tools and equipment provided: Access to workshop tools, diagnostic software, test hardware Contributory pension, holiday entitlement: As per statutory requirements, plus any additional company provisions Modern workshop facilities: Well-equipped workspace at Cupar Business Centre; good transport links If you are enthusiastic, driven, and looking to build a solid foundation in IT, we'd love to hear from you! Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
05/12/2025
Full time
Jem Computer Systems is a well-established IT service provider based in Cupar, Fife. We specialise in computer sales, maintenance, and support services for both businesses and private clients across the region. With decades of experience, our team is committed to delivering high-quality, reliable IT solutions-everything from system builds and refurbishing, to virus removal, network troubleshooting, and data services. We pride ourselves on excellent customer care, technical expertise, and staying up to date with the latest hardware and software developments. As part of the business community at Cupar Trading Estate, we have solid facilities and strong links with local businesses, schools, and organisations. Overview: An exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support. Responsibilities: Computer assembly and setup Software installation and configuration Upgrades, repairs and virus / malware removal Troubleshooting and diagnostics Data recovery, transfer and backup solutions Case management and customer support What we're looking for: A strong interest in IT hardware and software, willing to learn from the ground up A logical, methodical approach to diagnosing and solving problems Good communication skills; able to explain technical issues in ways non-technical users can understand Reliable, organised, with attention to detail A positive attitude, willing to take initiative and ask questions Able to drive ( essential ) Salary: £17,000 per annum Working hours: 35 hours per week, Monday to Friday, 9am to 5pm What you'll get - company benefits: Structured apprenticeship training: Guided learning with skilled mentors; combination of on-the-job experience and theoretical training Formal qualification: Opportunity to gain recognised IT / engineering qualification Hands-on experience: Exposure to a wide variety of hardware, software, and customer types-business and home users Supportive team environment: Work with experienced technicians, ongoing coaching and feedback Career progression: Potential to move into a junior or technician role once apprenticeship is successfully completed Employee discount: On computer hardware, peripherals, and services offered by Jem Computer Systems Tools and equipment provided: Access to workshop tools, diagnostic software, test hardware Contributory pension, holiday entitlement: As per statutory requirements, plus any additional company provisions Modern workshop facilities: Well-equipped workspace at Cupar Business Centre; good transport links If you are enthusiastic, driven, and looking to build a solid foundation in IT, we'd love to hear from you! Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
05/12/2025
Full time
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Job Specification Maritime Operations Officer (MOO) At Carbon60, people are at the core of what we do. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work-life balance. The UKMTO are looking for passionate, enthusiastic individuals to join the team who always strive to be 'On the Front Foot', looking for opportunities and creating the conditions for our success. Our Mission is to support maritime safety and security in the Gulf, Indian Ocean and Gulf of Guinea. Maritime Operation Officers provide 24/7/365 operational coverage, serving as the primary contact for merchant vessels in regions like the Red Sea, Indian Ocean, and Gulf of Guinea. Your role supports maritime security and global trade through seamless communication and data management, handling critical information, maintaining real-time vessel tracking in the Voluntary Reporting Area (VRA), and responding to emergencies with strong situational awareness and decision-making. Effective communication, sensitivity, adaptability with international stakeholders, and the use of advanced maritime reporting systems, adhering to military and civilian protocols, are essential for ensuring safety and security. Responsibilities As a MOO, you will be the primary contact for merchant vessels, manage maritime data, handle emergencies, record incidents, and communicate effectively with various stakeholders. Maritime Data Management: Collect, input, update, clean and maintain data from various sources in systems/databases. Perform regular data inspections, ensuring accuracy, completeness, and proper format. Collate and maintain maritime data to develop the 'White Shipping' picture. Communication and Coordination: Act as the initial contact for merchant vessels in designated transit areas. Handle emergency calls and liaise with vessels and maritime authorities. Maintain communication with customers, monitor chat and communication channels. Communicate effectively with external agencies and internal stakeholders, disseminating critical information and escalating issues as necessary. Liaise with United Kingdom Maritime Component Command (UKMCC), partner agencies, and outside authorities to ensure data and information meet requirements. Technical Support and Data Security Ensure all equipment is correctly configured and monitor UKMTO Information Systems (IS) performance. Troubleshoot issues related to data management tools or Information Systems (IS). Report any equipment degradation to the UKMTO SMOO. Ensure data is stored securely and access is restricted to authorised personnel. Follow organisational policies on data privacy and confidentiality. Person Specification Essential: A proactive attitude and inquisitive nature, with a record of accomplishment of problem-solving and meeting targets. Effective communication and interpersonal skills. An ability to follow laid down procedures and work calmly under pressure Level 2 Maths and English, or equivalent. Ability to work independently and as part of a team. Ability to manage multiple tasks simultaneously, prioritising urgent matters. The ability to obtain and maintain a UK National Security Vetting, Security Check (SC) status. Desirable: Level 3 Data Technician Apprenticeship or proven experience and skills at an equivalent level (evidenced through a training provider skill scan). Strong analytical and problem-solving skills. Strong organisational skills and multitasking ability. Good verbal and written communication skills; experience with military or civilian communication systems and protocols; cultural awareness and sensitivity in communication with foreign vessels and agencies. Capable of adjusting to changing scenarios and unexpected developments. Strong situational assessment skills in dynamic maritime environments; knowledge of maritime reporting procedures and systems like AIS. High accuracy in logging and maintaining information for effective communication and record-keeping. Understanding of data security and privacy protocols. Working Hours The MOO will work in a 24/7 operations room environment, working a block of 12-hour shifts from (Apply online only) in accordance with the set rota. Shifts will run on a 4/5 day cycle including days and nights. This position offers 33 days holiday, 21 days of this holiday will be preset in line with the rota. The remainder you will be able to book in line with personal preference at the managers' discretion (12 days). Role specifics Start date - ASAP Contract type - Permanent Base Location - Portsdown Technology Park, Portsmouth Supervision and Conditions Line management for the MOO's will sit with the Operations Centre Team Leader (OCTL). Day-to-day tasking and supervision will be carried out by the Senior Maritime Operations Officer (SMOO). The role will require flexibility in work hours, including nights, weekends, and public holidays as needed. Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax-efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cashback and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
05/12/2025
Full time
Job Specification Maritime Operations Officer (MOO) At Carbon60, people are at the core of what we do. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work-life balance. The UKMTO are looking for passionate, enthusiastic individuals to join the team who always strive to be 'On the Front Foot', looking for opportunities and creating the conditions for our success. Our Mission is to support maritime safety and security in the Gulf, Indian Ocean and Gulf of Guinea. Maritime Operation Officers provide 24/7/365 operational coverage, serving as the primary contact for merchant vessels in regions like the Red Sea, Indian Ocean, and Gulf of Guinea. Your role supports maritime security and global trade through seamless communication and data management, handling critical information, maintaining real-time vessel tracking in the Voluntary Reporting Area (VRA), and responding to emergencies with strong situational awareness and decision-making. Effective communication, sensitivity, adaptability with international stakeholders, and the use of advanced maritime reporting systems, adhering to military and civilian protocols, are essential for ensuring safety and security. Responsibilities As a MOO, you will be the primary contact for merchant vessels, manage maritime data, handle emergencies, record incidents, and communicate effectively with various stakeholders. Maritime Data Management: Collect, input, update, clean and maintain data from various sources in systems/databases. Perform regular data inspections, ensuring accuracy, completeness, and proper format. Collate and maintain maritime data to develop the 'White Shipping' picture. Communication and Coordination: Act as the initial contact for merchant vessels in designated transit areas. Handle emergency calls and liaise with vessels and maritime authorities. Maintain communication with customers, monitor chat and communication channels. Communicate effectively with external agencies and internal stakeholders, disseminating critical information and escalating issues as necessary. Liaise with United Kingdom Maritime Component Command (UKMCC), partner agencies, and outside authorities to ensure data and information meet requirements. Technical Support and Data Security Ensure all equipment is correctly configured and monitor UKMTO Information Systems (IS) performance. Troubleshoot issues related to data management tools or Information Systems (IS). Report any equipment degradation to the UKMTO SMOO. Ensure data is stored securely and access is restricted to authorised personnel. Follow organisational policies on data privacy and confidentiality. Person Specification Essential: A proactive attitude and inquisitive nature, with a record of accomplishment of problem-solving and meeting targets. Effective communication and interpersonal skills. An ability to follow laid down procedures and work calmly under pressure Level 2 Maths and English, or equivalent. Ability to work independently and as part of a team. Ability to manage multiple tasks simultaneously, prioritising urgent matters. The ability to obtain and maintain a UK National Security Vetting, Security Check (SC) status. Desirable: Level 3 Data Technician Apprenticeship or proven experience and skills at an equivalent level (evidenced through a training provider skill scan). Strong analytical and problem-solving skills. Strong organisational skills and multitasking ability. Good verbal and written communication skills; experience with military or civilian communication systems and protocols; cultural awareness and sensitivity in communication with foreign vessels and agencies. Capable of adjusting to changing scenarios and unexpected developments. Strong situational assessment skills in dynamic maritime environments; knowledge of maritime reporting procedures and systems like AIS. High accuracy in logging and maintaining information for effective communication and record-keeping. Understanding of data security and privacy protocols. Working Hours The MOO will work in a 24/7 operations room environment, working a block of 12-hour shifts from (Apply online only) in accordance with the set rota. Shifts will run on a 4/5 day cycle including days and nights. This position offers 33 days holiday, 21 days of this holiday will be preset in line with the rota. The remainder you will be able to book in line with personal preference at the managers' discretion (12 days). Role specifics Start date - ASAP Contract type - Permanent Base Location - Portsdown Technology Park, Portsmouth Supervision and Conditions Line management for the MOO's will sit with the Operations Centre Team Leader (OCTL). Day-to-day tasking and supervision will be carried out by the Senior Maritime Operations Officer (SMOO). The role will require flexibility in work hours, including nights, weekends, and public holidays as needed. Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax-efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cashback and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
1st Line IT Support Technician - MSP - Cheadle - Up to £26k DOE A growing IT Managed Services Provider (MSP) in Cheadle is looking for an early-career 1st Line IT Support Technician to join their friendly, customer-focused team. This role is ideal for candidates who've recently completed a Level 3 IT apprenticeship or those with up to 18 months' MSP/service desk experience. You'll be the first point of contact for customer issues, with the freedom to resolve tickets yourself or escalate when needed- giving you strong exposure to a wide range of technologies. This is a fully-office based position. Some onsite work is required, so a full UK driving licence and your own vehicle are essential. Key Skills Required: 1.5 years+ Service Desk experience (MSP experience desirable) Windows OS (essential) and/or macOS (desirable) Experience with cloud technologies i.e. Microsoft 365 Active Directory Basic understanding of networking Strong communication and customer-facing skills Full UK driving licence & own vehicle - essential With this opportunity, you'll get structured learning, hands-on mentoringship, and the chance to earn Microsoft, cloud, networking or security certifications - mayn of their Senior Engineers started exactly where you are now. Additionally, there's clear progression and optional vendor training like WatchGuard, Draytek or 3CX. Why Join? Salary up to £26,000 DOE 25 days holiday + bank holidays Certification support & dedicated training time Salary uplift per each exam pass Clear progression routes into cloud, networking or security Supportive, sociable team culture Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, MSP, Cheadle, Stockport, Cheshire, Manchester, Wythenshawe, Wilmslow, Office 365, Azure, Networking, VMWare, 1st line, IT Support, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
04/12/2025
Full time
1st Line IT Support Technician - MSP - Cheadle - Up to £26k DOE A growing IT Managed Services Provider (MSP) in Cheadle is looking for an early-career 1st Line IT Support Technician to join their friendly, customer-focused team. This role is ideal for candidates who've recently completed a Level 3 IT apprenticeship or those with up to 18 months' MSP/service desk experience. You'll be the first point of contact for customer issues, with the freedom to resolve tickets yourself or escalate when needed- giving you strong exposure to a wide range of technologies. This is a fully-office based position. Some onsite work is required, so a full UK driving licence and your own vehicle are essential. Key Skills Required: 1.5 years+ Service Desk experience (MSP experience desirable) Windows OS (essential) and/or macOS (desirable) Experience with cloud technologies i.e. Microsoft 365 Active Directory Basic understanding of networking Strong communication and customer-facing skills Full UK driving licence & own vehicle - essential With this opportunity, you'll get structured learning, hands-on mentoringship, and the chance to earn Microsoft, cloud, networking or security certifications - mayn of their Senior Engineers started exactly where you are now. Additionally, there's clear progression and optional vendor training like WatchGuard, Draytek or 3CX. Why Join? Salary up to £26,000 DOE 25 days holiday + bank holidays Certification support & dedicated training time Salary uplift per each exam pass Clear progression routes into cloud, networking or security Supportive, sociable team culture Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, MSP, Cheadle, Stockport, Cheshire, Manchester, Wythenshawe, Wilmslow, Office 365, Azure, Networking, VMWare, 1st line, IT Support, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
PAYE: £17.13. UMB: £22.09.The Senior Schools Support Technician plays a pivotal role in maintaining, and supporting the ICT infrastructure that underpins teaching, learning, and administration across the school. This post ensures the school's systems, networks, and user support remain secure, efficient, and fit for purpose, enabling effective teaching delivery and operational efficiency.The ICT service supports all users of technology across the school - staff, pupils, and where relevant, parents. The team ensures that technology is a reliable, secure tool in delivering curriculum outcomes and administrative functions. It also works in partnership with external service providers and suppliers for support, procurement, and development projects.This role involves leading the technical day-to-day operation and support of ICT systems and networks, providing guidance to staff and resolving complex technical issues. It will suit an individual with strong ICT knowledge and a proactive, customer-focused approach who enjoys problem-solving and taking responsibility for delivering a quality technical support service. Although the role includes some limited management responsibility, it remains hands-on and would suit someone who combines technical expertise with practical delivery.The role may, on occasions require the need to visit other educational sites that are in the same area to support colleagues during time of high dempand or absence.This is a key support-level post with responsibility for technical ownership, though strategic planning, high-level budget control and external negotiation remain within senior leadership, business management structures or senior Schools ICT colleagues.Key tasks:1. Deliver and maintain a reliable and efficient ICT infrastructure including networks, servers, wireless systems, internet connectivity, and end-user devices.2. Provide high-quality support to school staff and students across administrative and curriculum ICT needs.3. Diagnose and resolve ICT hardware and software faults, escalating complex issues as appropriate.4. Manage the installation, configuration, and upgrading of ICT equipment, peripherals, and software across the school.5. Monitor system performance and carry out preventative maintenance and updates to minimise disruption and ensure system integrity.6. Ensure systems are secure, including appropriate backups, virus protection, and compliance with school data protection policies.7. Maintain documentation for systems, procedures, and inventories to ensure compliance with audit and asset management processes.8. Support the procurement of ICT equipment and services in line with school procedures and budget constraints.9. Supervise ICT support staff or apprentices if applicable, including task allocation.10. Attend training opportunities and contribute to the development and improvement of school ICT practices. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared
04/12/2025
Seasonal
PAYE: £17.13. UMB: £22.09.The Senior Schools Support Technician plays a pivotal role in maintaining, and supporting the ICT infrastructure that underpins teaching, learning, and administration across the school. This post ensures the school's systems, networks, and user support remain secure, efficient, and fit for purpose, enabling effective teaching delivery and operational efficiency.The ICT service supports all users of technology across the school - staff, pupils, and where relevant, parents. The team ensures that technology is a reliable, secure tool in delivering curriculum outcomes and administrative functions. It also works in partnership with external service providers and suppliers for support, procurement, and development projects.This role involves leading the technical day-to-day operation and support of ICT systems and networks, providing guidance to staff and resolving complex technical issues. It will suit an individual with strong ICT knowledge and a proactive, customer-focused approach who enjoys problem-solving and taking responsibility for delivering a quality technical support service. Although the role includes some limited management responsibility, it remains hands-on and would suit someone who combines technical expertise with practical delivery.The role may, on occasions require the need to visit other educational sites that are in the same area to support colleagues during time of high dempand or absence.This is a key support-level post with responsibility for technical ownership, though strategic planning, high-level budget control and external negotiation remain within senior leadership, business management structures or senior Schools ICT colleagues.Key tasks:1. Deliver and maintain a reliable and efficient ICT infrastructure including networks, servers, wireless systems, internet connectivity, and end-user devices.2. Provide high-quality support to school staff and students across administrative and curriculum ICT needs.3. Diagnose and resolve ICT hardware and software faults, escalating complex issues as appropriate.4. Manage the installation, configuration, and upgrading of ICT equipment, peripherals, and software across the school.5. Monitor system performance and carry out preventative maintenance and updates to minimise disruption and ensure system integrity.6. Ensure systems are secure, including appropriate backups, virus protection, and compliance with school data protection policies.7. Maintain documentation for systems, procedures, and inventories to ensure compliance with audit and asset management processes.8. Support the procurement of ICT equipment and services in line with school procedures and budget constraints.9. Supervise ICT support staff or apprentices if applicable, including task allocation.10. Attend training opportunities and contribute to the development and improvement of school ICT practices. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared
Start your career in IT with Cambridge Support! Cambridge Support are a multi-award-winning IT support company which includes a team of qualified IT professionals with a range of experience to provide you with unlimited support on the start of your journey. They are looking for an apprentice who is eager and ready to learn to be apart of their growing team, with Cambridge Support they will encourage you to bring fresh ideas and become a valuable member. You will receive training from Baltic Apprenticeships where classes will be via online every 4-6 weeks over a 2 day period. We will make sure you are supported each step of the way to ensure you are receiving all the knowledge and skills you need to grow into the world of IT. You will also be able to enjoy great perks working with Cambridge Support which includes 25 days annual leave plus bank holiday, team incentives/nights out, private healthcare and progression opportunities! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Security processes such as password resets, MSA resets/enrolments, data encryption, internal security processes etc. Support with SLAs on the ticketing system. Document tasks and track escalations through the ticketing system. Provide support over the phone, email, tickets and occasional F2F site visits. Use a range of troubleshooting tools like ninja for remote access, Microsoft lighthouse, Wireshark, command prompt and cisco Meraki. Install and configure hardware such as adding addition RAM, changing SSDs, working with routers etc. Conduct software like service packs, security patches and driver updates. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Has a genuine passion for IT. Eager to learn. Demonstrates good organisational skills. Shows enthusiasm within the role. Grade 4 in GCSE Maths & Grade 5 in GCSE English. Salary, Hours?&?Benefits: £15,000 - £17,000 per annum. 9am-5:30pm Monday to Friday. 25 days holiday plus bank holiday. Pension scheme. Private healthcare. Team incentives/nights out. Progression opportunities. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. JBRP1_UKTJ
04/12/2025
Full time
Start your career in IT with Cambridge Support! Cambridge Support are a multi-award-winning IT support company which includes a team of qualified IT professionals with a range of experience to provide you with unlimited support on the start of your journey. They are looking for an apprentice who is eager and ready to learn to be apart of their growing team, with Cambridge Support they will encourage you to bring fresh ideas and become a valuable member. You will receive training from Baltic Apprenticeships where classes will be via online every 4-6 weeks over a 2 day period. We will make sure you are supported each step of the way to ensure you are receiving all the knowledge and skills you need to grow into the world of IT. You will also be able to enjoy great perks working with Cambridge Support which includes 25 days annual leave plus bank holiday, team incentives/nights out, private healthcare and progression opportunities! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Security processes such as password resets, MSA resets/enrolments, data encryption, internal security processes etc. Support with SLAs on the ticketing system. Document tasks and track escalations through the ticketing system. Provide support over the phone, email, tickets and occasional F2F site visits. Use a range of troubleshooting tools like ninja for remote access, Microsoft lighthouse, Wireshark, command prompt and cisco Meraki. Install and configure hardware such as adding addition RAM, changing SSDs, working with routers etc. Conduct software like service packs, security patches and driver updates. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Has a genuine passion for IT. Eager to learn. Demonstrates good organisational skills. Shows enthusiasm within the role. Grade 4 in GCSE Maths & Grade 5 in GCSE English. Salary, Hours?&?Benefits: £15,000 - £17,000 per annum. 9am-5:30pm Monday to Friday. 25 days holiday plus bank holiday. Pension scheme. Private healthcare. Team incentives/nights out. Progression opportunities. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. JBRP1_UKTJ
IT Support Apprentice - John Finch Computers (Hereford, HR4 9TA) Are you passionate about technology and eager to kickstart your career in IT? John Finch Computers , a well-established IT support and services company based in Hereford, is offering an exciting opportunity for an IT Support Apprentice to join their friendly and experienced team. At John Finch Computers, they've been providing professional IT support, networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on their hands-on, customer-focused approach , delivering reliable solutions that make technology simple and effective for everyone. If you're a tech enthusiast who enjoys problem-solving, learning how systems work, and helping people with their IT challenges, this apprenticeship could be the perfect fit for you. A Typical Day in the Job: User Support & Troubleshooting - Providing technical assistance to staff and students for hardware, software, and network issues via phone, email, and on-site visits. Account & Security Management - Performing password resets, account setups, and supporting multi-factor authentication while ensuring IT security policies are followed. Hardware & Software Maintenance - Installing, configuring, and upgrading computer components, peripherals, and software applications, including operating systems and productivity tools. Network Device Support - Assisting with the setup, monitoring, and troubleshooting of networked devices such as switches, routers, firewalls, printers, and interactive whiteboards. Documentation & Escalation - Logging issues and resolutions in ticketing systems, maintaining accurate records, and escalating complex problems to senior engineers or vendors when necessary. You'll receive full support from experienced technicians while working toward your qualification through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A genuine passion for technology - you might enjoy building PCs, tinkering with hardware, or solving tech problems. Strong communication and customer service skills. Enthusiastic, proactive, and eager to learn new systems and technologies. A logical thinker with a problem-solving mindset. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Salary, Hours & Benefits: £16,000 per annum. Monday to Friday, 8:30am - 5:00pm. 28 days holiday including bank holidays. Supportive, close-knit working environment. Genuine opportunities for career progression within a respected local IT business. Your Training with Baltic Apprenticeships You'll complete a Level 3 IT Support Technician Apprenticeship , developing your skills in hardware, networking, cybersecurity, and customer support. With live virtual training sessions, self-paced learning, and dedicated tutor guidance, you'll gain the technical confidence and knowledge to succeed in IT. How to Apply To apply, please submit your CV and a short cover letter explaining why you'd love to start your IT career with John Finch Computers. If shortlisted, one of our recruitment consultants will contact you to discuss the next steps. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ
04/12/2025
Full time
IT Support Apprentice - John Finch Computers (Hereford, HR4 9TA) Are you passionate about technology and eager to kickstart your career in IT? John Finch Computers , a well-established IT support and services company based in Hereford, is offering an exciting opportunity for an IT Support Apprentice to join their friendly and experienced team. At John Finch Computers, they've been providing professional IT support, networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on their hands-on, customer-focused approach , delivering reliable solutions that make technology simple and effective for everyone. If you're a tech enthusiast who enjoys problem-solving, learning how systems work, and helping people with their IT challenges, this apprenticeship could be the perfect fit for you. A Typical Day in the Job: User Support & Troubleshooting - Providing technical assistance to staff and students for hardware, software, and network issues via phone, email, and on-site visits. Account & Security Management - Performing password resets, account setups, and supporting multi-factor authentication while ensuring IT security policies are followed. Hardware & Software Maintenance - Installing, configuring, and upgrading computer components, peripherals, and software applications, including operating systems and productivity tools. Network Device Support - Assisting with the setup, monitoring, and troubleshooting of networked devices such as switches, routers, firewalls, printers, and interactive whiteboards. Documentation & Escalation - Logging issues and resolutions in ticketing systems, maintaining accurate records, and escalating complex problems to senior engineers or vendors when necessary. You'll receive full support from experienced technicians while working toward your qualification through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A genuine passion for technology - you might enjoy building PCs, tinkering with hardware, or solving tech problems. Strong communication and customer service skills. Enthusiastic, proactive, and eager to learn new systems and technologies. A logical thinker with a problem-solving mindset. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Salary, Hours & Benefits: £16,000 per annum. Monday to Friday, 8:30am - 5:00pm. 28 days holiday including bank holidays. Supportive, close-knit working environment. Genuine opportunities for career progression within a respected local IT business. Your Training with Baltic Apprenticeships You'll complete a Level 3 IT Support Technician Apprenticeship , developing your skills in hardware, networking, cybersecurity, and customer support. With live virtual training sessions, self-paced learning, and dedicated tutor guidance, you'll gain the technical confidence and knowledge to succeed in IT. How to Apply To apply, please submit your CV and a short cover letter explaining why you'd love to start your IT career with John Finch Computers. If shortlisted, one of our recruitment consultants will contact you to discuss the next steps. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ
Job Specification Infrastructure Technician Job Title: Infrastructure Technician Salary: £47,173.45 per annum Hours: 32 hours per week (Monday Thursday) Contract: Permanent, Full Time Location: Nottingham network (multiple sites) Purpose of the Role To maintain, repair, and support the safe operation of tramway infrastructure, ensuring reliability and compliance with industry standards. Key Responsibilities Undertake routine and unplanned maintenance activities across infrastructure assets. Carry out fault diagnosis and rectification to maintain safety and integrity of the tramway. Perform overhead line isolations and issue permits to support maintenance activities. Work with isolators, electrification & plant, distribution systems, generators, substations, and associated assets. Ensure all planned maintenance is completed on schedule and emergent work is addressed promptly. Supervise and instruct Assistant Technicians, Apprentices, and contractors, ensuring work is delivered to required standards. Provide coaching and mentoring to junior team members. Undertake project work and technical modifications to infrastructure assets. Maintain tools, equipment, and parts in good working order. Collaborate with other engineering disciplines and departments to ensure effective delivery of services. Participate in the on call rota (approx. 1 week in 6). Travel flexibly across multiple sites within the Nottingham network as required. Requirements Electrical background with Level 3 qualifications (or equivalent). Experience in isolations, issuing permits, and working with electrification & plant. Knowledge of distribution systems, generators, substations, and overhead lines. Strong fault finding and problem solving skills. Ability to supervise, instruct, and mentor junior staff and contractors. Commitment to safety, quality, and compliance with company procedures. Flexibility to travel across multiple sites. Benefits Free tram travel. Pension scheme (employee contributes 2.5% or more, employer contributes 5%). Westfield Health cover. Death in service benefit.
04/12/2025
Full time
Job Specification Infrastructure Technician Job Title: Infrastructure Technician Salary: £47,173.45 per annum Hours: 32 hours per week (Monday Thursday) Contract: Permanent, Full Time Location: Nottingham network (multiple sites) Purpose of the Role To maintain, repair, and support the safe operation of tramway infrastructure, ensuring reliability and compliance with industry standards. Key Responsibilities Undertake routine and unplanned maintenance activities across infrastructure assets. Carry out fault diagnosis and rectification to maintain safety and integrity of the tramway. Perform overhead line isolations and issue permits to support maintenance activities. Work with isolators, electrification & plant, distribution systems, generators, substations, and associated assets. Ensure all planned maintenance is completed on schedule and emergent work is addressed promptly. Supervise and instruct Assistant Technicians, Apprentices, and contractors, ensuring work is delivered to required standards. Provide coaching and mentoring to junior team members. Undertake project work and technical modifications to infrastructure assets. Maintain tools, equipment, and parts in good working order. Collaborate with other engineering disciplines and departments to ensure effective delivery of services. Participate in the on call rota (approx. 1 week in 6). Travel flexibly across multiple sites within the Nottingham network as required. Requirements Electrical background with Level 3 qualifications (or equivalent). Experience in isolations, issuing permits, and working with electrification & plant. Knowledge of distribution systems, generators, substations, and overhead lines. Strong fault finding and problem solving skills. Ability to supervise, instruct, and mentor junior staff and contractors. Commitment to safety, quality, and compliance with company procedures. Flexibility to travel across multiple sites. Benefits Free tram travel. Pension scheme (employee contributes 2.5% or more, employer contributes 5%). Westfield Health cover. Death in service benefit.
A Digital Marketing Consultancy has an exciting opportunity for someone to start their career in data. Your role may vary from day to day, week to week and month to month but your primary responsibility will be to collect, organise and study data to provide business insight for the company. You will also be involved conducting a range of analytical studies and working across a wide variety of projects. You will be documenting and reporting the results of data analysis activities to make recommendations that will have a real tangible and demonstrable impact on the business. KEY DUTIES Contact data research using online subscription resources and archives Data manipulation, maintenance and nurturing, using Excel and Hubspot Campaign support, helping the team to deliver key client campaigns to assist in the growth of the business Help support the Managing Director and Operations Director, administer the office and client accounts as necessary CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated
04/12/2025
Full time
A Digital Marketing Consultancy has an exciting opportunity for someone to start their career in data. Your role may vary from day to day, week to week and month to month but your primary responsibility will be to collect, organise and study data to provide business insight for the company. You will also be involved conducting a range of analytical studies and working across a wide variety of projects. You will be documenting and reporting the results of data analysis activities to make recommendations that will have a real tangible and demonstrable impact on the business. KEY DUTIES Contact data research using online subscription resources and archives Data manipulation, maintenance and nurturing, using Excel and Hubspot Campaign support, helping the team to deliver key client campaigns to assist in the growth of the business Help support the Managing Director and Operations Director, administer the office and client accounts as necessary CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
04/12/2025
Full time
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Back 2 Work Complete Training
Brinsworth, Yorkshire
In 2003, our client began their specialist electronics service, focusing on the repair and sales of Apple devices. They are looking for an enthusiastic and digital savvy individual to join their team. Training will be provided towards all duties. KEY DUTIES Create and maintain a database Researching pricing strategies in the market place Contact clients and companies to confirm data is updated Collecting data and generating weekly reports Analysing the data to help make informed decisions and to find ways to improve our marketing campaigns. CANDIDATE REQUIREMENTS Passionate about data or wanting a career in the industry Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
04/12/2025
Full time
In 2003, our client began their specialist electronics service, focusing on the repair and sales of Apple devices. They are looking for an enthusiastic and digital savvy individual to join their team. Training will be provided towards all duties. KEY DUTIES Create and maintain a database Researching pricing strategies in the market place Contact clients and companies to confirm data is updated Collecting data and generating weekly reports Analysing the data to help make informed decisions and to find ways to improve our marketing campaigns. CANDIDATE REQUIREMENTS Passionate about data or wanting a career in the industry Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
In 2003, our client began their specialist electronics service, focusing on the repair and sales of Apple devices. They are looking for an enthusiastic and digital savvy individual to join their team. Training will be provided towards all duties. KEY DUTIES Create and maintain a database Researching pricing strategies in the market place Contact clients and companies to confirm data is updated Collecting data and generating weekly reports Analysing the data to help make informed decisions and to find ways to improve our marketing campaigns. CANDIDATE REQUIREMENTS Passionate about data or wanting a career in the industry Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
04/12/2025
Full time
In 2003, our client began their specialist electronics service, focusing on the repair and sales of Apple devices. They are looking for an enthusiastic and digital savvy individual to join their team. Training will be provided towards all duties. KEY DUTIES Create and maintain a database Researching pricing strategies in the market place Contact clients and companies to confirm data is updated Collecting data and generating weekly reports Analysing the data to help make informed decisions and to find ways to improve our marketing campaigns. CANDIDATE REQUIREMENTS Passionate about data or wanting a career in the industry Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Junior IT Field Service Technician Bromsgrove (Hybrid - 3 days per week) 25,000 - 27,000 + Personal Development Budget + Travel Allowance An excellent opportunity for someone early in their IT career, whether that's through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths, This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field. The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role. This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment. The Role: Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting Training and development Travel to client sites as needed, including the odd overnight stay, with some hybrid working available The Person: Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus Holds a full UK driving licence and comfortable travelling to client sites Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical role Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
04/12/2025
Full time
Junior IT Field Service Technician Bromsgrove (Hybrid - 3 days per week) 25,000 - 27,000 + Personal Development Budget + Travel Allowance An excellent opportunity for someone early in their IT career, whether that's through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths, This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field. The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role. This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment. The Role: Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting Training and development Travel to client sites as needed, including the odd overnight stay, with some hybrid working available The Person: Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus Holds a full UK driving licence and comfortable travelling to client sites Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical role Reference Number: BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. Were looking for an experienced design engineer to help shape the future of the UKs energy infrastructure. Do you have a strong background in high-voltage substation design, and enjoy working on complex, multidisciplinary projects? This could be your next big move! What Youll Be Doing Design substations that meet client needs, budgets, and deadlines Help with tenders, contracts, and technical drawings Work closely with teams and clients to deliver projects smoothly Visit sites often and stay connected with the operations team Support and train engineers and CAD technicians Join design reviews and help improve standards and processes Follow safety, quality, and environmental rules (OHSAS 18001, ISO9001, ISO14001) Communicate clearly and professionally across all levels What Youll Bring Degree or HND in Electrical/Electronic Engineering 5+ years experience in power transmission and substation design Strong knowledge of National Grid, British Standards, and UK design rules Skilled in 2D CAD software (Autodesk preferred) Able to quickly learn new engineering software Experience with NGET stage 4.4 design and earthing up to 400kV Knowledge of related areas: overhead lines, civil design, protection & control, HV cables Bonus: MSc, chartership, expert in CDEGS, AutoCAD, and power system tools Want to work on impactful projects and grow your expertise in a fast-moving sector? If so, wed love to hear from you! Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work Salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use Private health care and health care cash plan Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet. Were open and seek new and better ways of exceeding expectations. Were together and as one team; the whole is greater than the sum of the parts. Were ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. INDNAT About The Company . JBRP1_UKTJ
01/12/2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. Were looking for an experienced design engineer to help shape the future of the UKs energy infrastructure. Do you have a strong background in high-voltage substation design, and enjoy working on complex, multidisciplinary projects? This could be your next big move! What Youll Be Doing Design substations that meet client needs, budgets, and deadlines Help with tenders, contracts, and technical drawings Work closely with teams and clients to deliver projects smoothly Visit sites often and stay connected with the operations team Support and train engineers and CAD technicians Join design reviews and help improve standards and processes Follow safety, quality, and environmental rules (OHSAS 18001, ISO9001, ISO14001) Communicate clearly and professionally across all levels What Youll Bring Degree or HND in Electrical/Electronic Engineering 5+ years experience in power transmission and substation design Strong knowledge of National Grid, British Standards, and UK design rules Skilled in 2D CAD software (Autodesk preferred) Able to quickly learn new engineering software Experience with NGET stage 4.4 design and earthing up to 400kV Knowledge of related areas: overhead lines, civil design, protection & control, HV cables Bonus: MSc, chartership, expert in CDEGS, AutoCAD, and power system tools Want to work on impactful projects and grow your expertise in a fast-moving sector? If so, wed love to hear from you! Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work Salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use Private health care and health care cash plan Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet. Were open and seek new and better ways of exceeding expectations. Were together and as one team; the whole is greater than the sum of the parts. Were ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. INDNAT About The Company . JBRP1_UKTJ