UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
23/04/2026
Full time
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
An exciting opportunity has arisen for a Business Development Manager to join a growing sales team, with a focus on a specialist insulation product range. Key Responsibilities Promote the product range to key stakeholders within the OEM market across the UK, with potential for international expansion. Engage with procurement teams, supply chain professionals, designers, engineers, and project managers. Act as the primary contact for key OEM accounts, building strong relationships and expanding existing agreements. Develop opportunities within sectors such as data centres and high-temperature exhaust aftercare markets. Identify and pursue new markets, applications, and customer opportunities. Collaborate with Sales Engineers to produce competitive and compelling tenders and quotations. Maintain and update customer records within a CRM system to maximise sales opportunities. Plan and manage sales activity, including regular travel to client sites across the UK. Build relationships using CRM tools, understanding customer needs and forecasting potential spend. Deliver professional presentations to both technical and commercial audiences. Track sales activity, prepare reports, and ensure timely follow-up on all opportunities. Monitor market trends and competitor activity, providing insights to strengthen market position. Support ongoing product development and continuous improvement initiatives. About You Proven experience in technical sales, ideally within insulation, heating/cooling, power generation, or a related sector. Strong organisational skills with excellent attention to detail. Ability to manage multiple opportunities and follow through effectively. Proficient in Microsoft Office applications (Excel, Word, PowerPoint). Self-motivated, proactive, and adaptable with a positive can-do attitude. Capable of working both independently and as part of a team. Strong communication skills, with the ability to engage confidently with technical and commercial stakeholders. Benefits Salary up to £35,000 (depending on experience) Car allowance of £6,500 per annum Quarterly commission scheme Discretionary annual bonus (up to 15% of base salary) 25 days annual leave plus bank holidays Pension contributions (matched up to 6%) Life insurance (4x annual salary) Employee assistance programme (including 24/7 GP access, mental health support, and legal advice) Additional benefits such as a cycle-to-work scheme By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service. If you are currently seeking a new challenge and feel you would be a good fit, then please submit an up to date CV by using the apply button below.
18/06/2026
Full time
An exciting opportunity has arisen for a Business Development Manager to join a growing sales team, with a focus on a specialist insulation product range. Key Responsibilities Promote the product range to key stakeholders within the OEM market across the UK, with potential for international expansion. Engage with procurement teams, supply chain professionals, designers, engineers, and project managers. Act as the primary contact for key OEM accounts, building strong relationships and expanding existing agreements. Develop opportunities within sectors such as data centres and high-temperature exhaust aftercare markets. Identify and pursue new markets, applications, and customer opportunities. Collaborate with Sales Engineers to produce competitive and compelling tenders and quotations. Maintain and update customer records within a CRM system to maximise sales opportunities. Plan and manage sales activity, including regular travel to client sites across the UK. Build relationships using CRM tools, understanding customer needs and forecasting potential spend. Deliver professional presentations to both technical and commercial audiences. Track sales activity, prepare reports, and ensure timely follow-up on all opportunities. Monitor market trends and competitor activity, providing insights to strengthen market position. Support ongoing product development and continuous improvement initiatives. About You Proven experience in technical sales, ideally within insulation, heating/cooling, power generation, or a related sector. Strong organisational skills with excellent attention to detail. Ability to manage multiple opportunities and follow through effectively. Proficient in Microsoft Office applications (Excel, Word, PowerPoint). Self-motivated, proactive, and adaptable with a positive can-do attitude. Capable of working both independently and as part of a team. Strong communication skills, with the ability to engage confidently with technical and commercial stakeholders. Benefits Salary up to £35,000 (depending on experience) Car allowance of £6,500 per annum Quarterly commission scheme Discretionary annual bonus (up to 15% of base salary) 25 days annual leave plus bank holidays Pension contributions (matched up to 6%) Life insurance (4x annual salary) Employee assistance programme (including 24/7 GP access, mental health support, and legal advice) Additional benefits such as a cycle-to-work scheme By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service. If you are currently seeking a new challenge and feel you would be a good fit, then please submit an up to date CV by using the apply button below.
Job Title: Data Centre Engineer Location: Leicester (LE19) Salary: Competitive Type: Permanent Sector: Enterprise & Data Center Job Description We are looking for an Engineer, working on a contractual basis, to join our well-established Data Centre Team. Working on a key client account in Leicestershire, undertaking day to day running of infrastructure within the Data Centres, this is an excellent opportunity for someone looking to demonstrate existing capabilities whilst furthering their own skills. Data Centre experience would be beneficial but not essential with onsite training provided. Essential Criteria: Candidates should have experience of: Knowledge in patching methods, racking and/or decommissioning of rack hardware Experience in structured cabling installations, fault-finding and testing with Fluke test equipment, both copper and fibre Awareness of Health and Safety work procedures Good communication skills Excellent time management skills, with the ability to work autonomously as well as part of a team Flexible, adaptable, and responsive in following processes Understanding risk and ways to mitigate Good MS Office Suite experience (Outlook, Excel, Word etc.) and good general IT skills Desirable Criteria: Knowledge and experience of Data Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Shift pattern We support our client all year round, we cover operations for 365 days of the year, 24/7. Our shift pattern is a 12-hour rota, with an On-Call Service. Day Shift 7am 7pm Night Shift 7pm 7am Who we are? North offer a unique breadth and depth of expertise across the Internet of Things (IoT), networking and connectivity, and safety and security. Our smart integrated technology solutions transform the way your people, organisations and places work. North designs and delivers integrated technology solutions for complex and critical environments throughout the UK and internationally and we provide long term, multi-year partnerships in managed services and support. Our experienced specialist teams work closely with customers to understand your unique needs and create technology solutions that deliver true business value. We bring technologies and people together to help your organisation work simpler, safer, faster, and stronger. Next steps If you re shortlisted, you ll have a two-stage interview where you ll meet our operation leaders, either virtually or face-to-face. You will be required to have a financial background check before starting . The successful candidate will start working with us as soon as possible. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
18/06/2026
Full time
Job Title: Data Centre Engineer Location: Leicester (LE19) Salary: Competitive Type: Permanent Sector: Enterprise & Data Center Job Description We are looking for an Engineer, working on a contractual basis, to join our well-established Data Centre Team. Working on a key client account in Leicestershire, undertaking day to day running of infrastructure within the Data Centres, this is an excellent opportunity for someone looking to demonstrate existing capabilities whilst furthering their own skills. Data Centre experience would be beneficial but not essential with onsite training provided. Essential Criteria: Candidates should have experience of: Knowledge in patching methods, racking and/or decommissioning of rack hardware Experience in structured cabling installations, fault-finding and testing with Fluke test equipment, both copper and fibre Awareness of Health and Safety work procedures Good communication skills Excellent time management skills, with the ability to work autonomously as well as part of a team Flexible, adaptable, and responsive in following processes Understanding risk and ways to mitigate Good MS Office Suite experience (Outlook, Excel, Word etc.) and good general IT skills Desirable Criteria: Knowledge and experience of Data Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Shift pattern We support our client all year round, we cover operations for 365 days of the year, 24/7. Our shift pattern is a 12-hour rota, with an On-Call Service. Day Shift 7am 7pm Night Shift 7pm 7am Who we are? North offer a unique breadth and depth of expertise across the Internet of Things (IoT), networking and connectivity, and safety and security. Our smart integrated technology solutions transform the way your people, organisations and places work. North designs and delivers integrated technology solutions for complex and critical environments throughout the UK and internationally and we provide long term, multi-year partnerships in managed services and support. Our experienced specialist teams work closely with customers to understand your unique needs and create technology solutions that deliver true business value. We bring technologies and people together to help your organisation work simpler, safer, faster, and stronger. Next steps If you re shortlisted, you ll have a two-stage interview where you ll meet our operation leaders, either virtually or face-to-face. You will be required to have a financial background check before starting . The successful candidate will start working with us as soon as possible. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
IT Warehouse Operative Location: Droitwich Salary: National living/minimum wage - £21,157.50 - £24,784.50 per annum Job Type: Full-time contract, Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services Primary Purpose of role: Due to continued growth and increasing customer demand, GreensafeIT is expanding its ITAD Production Line team and recruiting multiple Production Operatives to support our growing operations. The purpose of this role is to support the processing, testing, and secure handling of IT equipment within our Information Technology Asset Disposition (ITAD) operations. You will play a key role in ensuring the smooth day-to-day running of our fast-paced warehouse environment, including stock intake, secure data erasure, asset sorting, and preparing equipment for dispatch. We re looking for reliable, flexible, and team-oriented individuals who are comfortable working in a fast-paced environment and committed to achieving daily operational targets. This is an excellent opportunity to build a career within the growing technology and sustainability sector, working with one of the UK s leading independent IT lifecycle specialists. Full training and support will be provided. Key Responsibilities: Processing IT equipment through our production line safely, recording key details of items received into our warehouse and process through our operational lines. Accurately book stock into the in-house asset management system. Identify damaged, missing, or non-compliant items and escalate issues to the relevant teams leads on the operational floor. Maintain clean, organised, and safe working areas while following operational procedures and Health & Safety standards. Process all jobs and orders accurately in line with system instructions and operational procedures. Carry out IT asset processing activities including BIOS resets, secure data erasure, diagnostics, and basic hardware testing. Handle all equipment carefully to minimise damage and stock loss. Correctly sort, grade, and segregate IT assets as per operational procedures. Ensure stock is stored accurately both physically and within the stock management system. Assist with stock counts and inventory checks, reporting discrepancies where necessary to team leaders. Relocate and reconcile stock variances accurately. Prepare and palletise stock securely for storage or dispatch. Competencies and Behaviours: Strong communication skills with the ability to work effectively within a team. Positive, proactive attitude with a willingness to learn. Ability to work independently and manage tasks efficiently. Flexible approach to supporting colleagues and operational priorities when required. Including movement in our operational production line to support other area s when needed. Cross training is provided. Adheres to all company controls and standards relating to operations, information security, environment, quality, and health & safety. Reliable, punctual, and committed to maintaining high standards. Strong attention to detail while working in a fast-paced environment. Ability to follow processes accurately and consistently. Open to feedback and keen to develop new skills. Complies with all GreensafeIT policies, procedures, and security requirements. Contribute positively towards achieving departmental and company objectives. All required PPE will be provided and must be worn in designated areas. This role involves standing for extended periods and lifting/moving equipment in line with safe handling guidelines. Environment may include moderate noise levels and occasional exposure to outdoor loading/unloading areas. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
18/06/2026
Contractor
IT Warehouse Operative Location: Droitwich Salary: National living/minimum wage - £21,157.50 - £24,784.50 per annum Job Type: Full-time contract, Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services Primary Purpose of role: Due to continued growth and increasing customer demand, GreensafeIT is expanding its ITAD Production Line team and recruiting multiple Production Operatives to support our growing operations. The purpose of this role is to support the processing, testing, and secure handling of IT equipment within our Information Technology Asset Disposition (ITAD) operations. You will play a key role in ensuring the smooth day-to-day running of our fast-paced warehouse environment, including stock intake, secure data erasure, asset sorting, and preparing equipment for dispatch. We re looking for reliable, flexible, and team-oriented individuals who are comfortable working in a fast-paced environment and committed to achieving daily operational targets. This is an excellent opportunity to build a career within the growing technology and sustainability sector, working with one of the UK s leading independent IT lifecycle specialists. Full training and support will be provided. Key Responsibilities: Processing IT equipment through our production line safely, recording key details of items received into our warehouse and process through our operational lines. Accurately book stock into the in-house asset management system. Identify damaged, missing, or non-compliant items and escalate issues to the relevant teams leads on the operational floor. Maintain clean, organised, and safe working areas while following operational procedures and Health & Safety standards. Process all jobs and orders accurately in line with system instructions and operational procedures. Carry out IT asset processing activities including BIOS resets, secure data erasure, diagnostics, and basic hardware testing. Handle all equipment carefully to minimise damage and stock loss. Correctly sort, grade, and segregate IT assets as per operational procedures. Ensure stock is stored accurately both physically and within the stock management system. Assist with stock counts and inventory checks, reporting discrepancies where necessary to team leaders. Relocate and reconcile stock variances accurately. Prepare and palletise stock securely for storage or dispatch. Competencies and Behaviours: Strong communication skills with the ability to work effectively within a team. Positive, proactive attitude with a willingness to learn. Ability to work independently and manage tasks efficiently. Flexible approach to supporting colleagues and operational priorities when required. Including movement in our operational production line to support other area s when needed. Cross training is provided. Adheres to all company controls and standards relating to operations, information security, environment, quality, and health & safety. Reliable, punctual, and committed to maintaining high standards. Strong attention to detail while working in a fast-paced environment. Ability to follow processes accurately and consistently. Open to feedback and keen to develop new skills. Complies with all GreensafeIT policies, procedures, and security requirements. Contribute positively towards achieving departmental and company objectives. All required PPE will be provided and must be worn in designated areas. This role involves standing for extended periods and lifting/moving equipment in line with safe handling guidelines. Environment may include moderate noise levels and occasional exposure to outdoor loading/unloading areas. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Data Scientist (ML Engineer) Location: Manchester Salary: £49,387 to £56,515 per annum Vacancy Type: Permanent, Full Time The closing date is 18 June 2026 Job summary Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don't delay your submission. Main duties of the job We're looking for a Data Scientist (ML Engineer) to help NICE apply machine learning and advanced analytics to real world health and care challenges. Working within the Architecture & Data team, you'll design, build and deploy robust machine learning solutions that support evidence based decision making, improve data practices, and enable the responsible use of AI across the organisation. You'll combine strong technical expertise with clear communication, ethical awareness and a collaborative mindset to turn complex data into meaningful insight. What you'll do and bring to the role Design, build and deploy scalable machine learning models and pipelines, from data preparation through to monitoring and optimisation in production. Apply advanced analytical, statistical and machine learning techniques to solve complex business problems and support organisational priorities. Ensure all work meets high standards for data governance, ethics, privacy and security, championing responsible and transparent use of AI. Collaborate closely with data scientists, engineers and stakeholders to translate business needs into effective technical solutions. Evaluate model performance and outcomes, continuously improving models, data quality and analytical approaches. Contribute to building machine learning and AI capability across NICE through technical leadership, knowledge sharing, and support to colleagues. About us The Architecture & Data team sits at the heart of NICE's digital transformation, setting the direction for how data, analytics and architecture are used across the organisation. As a centre of excellence, the team defines standards, embeds strong data governance, and enables high-quality, impactful delivery. Working closely with teams across NICE, it supports responsible innovation and ensures data is used effectively to improve health and care outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts - Save on shopping, dining and more with a Blue Light CardTime to recharge - Start with 27 days' annual leave plus bank holidays Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity Tailored development - Grow your career with personalised learning and development opportunities Person Specification Holds highly developed specialist knowledge and expertise acquired through a master's degree level or equivalent qualification/experience. Additionally, holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development. Extensive hands on experience designing, building and deploying machine learning and AI solutions, with the ability to select appropriate techniques and evaluate model performance critically. Strong programming and data engineering capability, including writing complex code, working with large and complex datasets, and collaborating closely with data engineers and data scientists to deliver robust analytical products. Advanced knowledge of applied mathematics, statistics, and numerical analysis, with experience using techniques such as optimisation, time series analysis, simulation or predictive modelling to generate insight and support decision making. Excellent communication skills, with experience presenting analytical outputs clearly to both technical and non technical audiences and working effectively within multidisciplinary teams. Desirable Artificial intelligence certification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. To Apply If you feel you are a suitable candidate and would like to work for NICE (The National Institute for Health and Care Excellence), please click apply to be redirected to their website to complete your application.
18/06/2026
Full time
Data Scientist (ML Engineer) Location: Manchester Salary: £49,387 to £56,515 per annum Vacancy Type: Permanent, Full Time The closing date is 18 June 2026 Job summary Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don't delay your submission. Main duties of the job We're looking for a Data Scientist (ML Engineer) to help NICE apply machine learning and advanced analytics to real world health and care challenges. Working within the Architecture & Data team, you'll design, build and deploy robust machine learning solutions that support evidence based decision making, improve data practices, and enable the responsible use of AI across the organisation. You'll combine strong technical expertise with clear communication, ethical awareness and a collaborative mindset to turn complex data into meaningful insight. What you'll do and bring to the role Design, build and deploy scalable machine learning models and pipelines, from data preparation through to monitoring and optimisation in production. Apply advanced analytical, statistical and machine learning techniques to solve complex business problems and support organisational priorities. Ensure all work meets high standards for data governance, ethics, privacy and security, championing responsible and transparent use of AI. Collaborate closely with data scientists, engineers and stakeholders to translate business needs into effective technical solutions. Evaluate model performance and outcomes, continuously improving models, data quality and analytical approaches. Contribute to building machine learning and AI capability across NICE through technical leadership, knowledge sharing, and support to colleagues. About us The Architecture & Data team sits at the heart of NICE's digital transformation, setting the direction for how data, analytics and architecture are used across the organisation. As a centre of excellence, the team defines standards, embeds strong data governance, and enables high-quality, impactful delivery. Working closely with teams across NICE, it supports responsible innovation and ensures data is used effectively to improve health and care outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts - Save on shopping, dining and more with a Blue Light CardTime to recharge - Start with 27 days' annual leave plus bank holidays Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity Tailored development - Grow your career with personalised learning and development opportunities Person Specification Holds highly developed specialist knowledge and expertise acquired through a master's degree level or equivalent qualification/experience. Additionally, holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development. Extensive hands on experience designing, building and deploying machine learning and AI solutions, with the ability to select appropriate techniques and evaluate model performance critically. Strong programming and data engineering capability, including writing complex code, working with large and complex datasets, and collaborating closely with data engineers and data scientists to deliver robust analytical products. Advanced knowledge of applied mathematics, statistics, and numerical analysis, with experience using techniques such as optimisation, time series analysis, simulation or predictive modelling to generate insight and support decision making. Excellent communication skills, with experience presenting analytical outputs clearly to both technical and non technical audiences and working effectively within multidisciplinary teams. Desirable Artificial intelligence certification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. To Apply If you feel you are a suitable candidate and would like to work for NICE (The National Institute for Health and Care Excellence), please click apply to be redirected to their website to complete your application.
Data Scientist (ML Engineer) Salary: £49,387 - £56,515 per annum Location: Manchester Vacancy Type: Permanent Closing date: 18/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job We re looking for a Data Scientist (ML Engineer) to help NICE apply machine learning and advanced analytics to real world health and care challenges. Working within the Architecture & Data team, you ll design, build and deploy robust machine learning solutions that support evidence based decision making, improve data practices, and enable the responsible use of AI across the organisation. You ll combine strong technical expertise with clear communication, ethical awareness and a collaborative mindset to turn complex data into meaningful insight. What you ll do and bring to the role Design, build and deploy scalable machine learning models and pipelines, from data preparation through to monitoring and optimisation in production. Apply advanced analytical, statistical and machine learning techniques to solve complex business problems and support organisational priorities. Ensure all work meets high standards for data governance, ethics, privacy and security, championing responsible and transparent use of AI. Collaborate closely with data scientists, engineers and stakeholders to translate business needs into effective technical solutions. Evaluate model performance and outcomes, continuously improving models, data quality and analytical approaches. Contribute to building machine learning and AI capability across NICE through technical leadership, knowledge sharing, and support to colleagues. Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through a master s degree level or equivalent qualification/experience. Additionally, holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development. Extensive hands on experience designing, building and deploying machine learning and AI solutions, with the ability to select appropriate techniques and evaluate model performance critically. Strong programming and data engineering capability, including writing complex code, working with large and complex datasets, and collaborating closely with data engineers and data scientists to deliver robust analytical products. Advanced knowledge of applied mathematics, statistics, and numerical analysis, with experience using techniques such as optimisation, time series analysis, simulation or predictive modelling to generate insight and support decision making. Excellent communication skills, with experience presenting analytical outputs clearly to both technical and non technical audiences and working effectively within multidisciplinary teams. Desirable: Artificial intelligence certification. Working for our organisation The Architecture & Data team sits at the heart of NICE s digital transformation, setting the direction for how data, analytics and architecture are used across the organisation. As a centre of excellence, the team defines standards, embeds strong data governance, and enables high-quality, impactful delivery. Working closely with teams across NICE, it supports responsible innovation and ensures data is used effectively to improve health and care outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
18/06/2026
Full time
Data Scientist (ML Engineer) Salary: £49,387 - £56,515 per annum Location: Manchester Vacancy Type: Permanent Closing date: 18/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job We re looking for a Data Scientist (ML Engineer) to help NICE apply machine learning and advanced analytics to real world health and care challenges. Working within the Architecture & Data team, you ll design, build and deploy robust machine learning solutions that support evidence based decision making, improve data practices, and enable the responsible use of AI across the organisation. You ll combine strong technical expertise with clear communication, ethical awareness and a collaborative mindset to turn complex data into meaningful insight. What you ll do and bring to the role Design, build and deploy scalable machine learning models and pipelines, from data preparation through to monitoring and optimisation in production. Apply advanced analytical, statistical and machine learning techniques to solve complex business problems and support organisational priorities. Ensure all work meets high standards for data governance, ethics, privacy and security, championing responsible and transparent use of AI. Collaborate closely with data scientists, engineers and stakeholders to translate business needs into effective technical solutions. Evaluate model performance and outcomes, continuously improving models, data quality and analytical approaches. Contribute to building machine learning and AI capability across NICE through technical leadership, knowledge sharing, and support to colleagues. Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through a master s degree level or equivalent qualification/experience. Additionally, holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development. Extensive hands on experience designing, building and deploying machine learning and AI solutions, with the ability to select appropriate techniques and evaluate model performance critically. Strong programming and data engineering capability, including writing complex code, working with large and complex datasets, and collaborating closely with data engineers and data scientists to deliver robust analytical products. Advanced knowledge of applied mathematics, statistics, and numerical analysis, with experience using techniques such as optimisation, time series analysis, simulation or predictive modelling to generate insight and support decision making. Excellent communication skills, with experience presenting analytical outputs clearly to both technical and non technical audiences and working effectively within multidisciplinary teams. Desirable: Artificial intelligence certification. Working for our organisation The Architecture & Data team sits at the heart of NICE s digital transformation, setting the direction for how data, analytics and architecture are used across the organisation. As a centre of excellence, the team defines standards, embeds strong data governance, and enables high-quality, impactful delivery. Working closely with teams across NICE, it supports responsible innovation and ensures data is used effectively to improve health and care outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Senior Developer - Microsoft Platform Salary: £49,387 - £56,515 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 25/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. As part of our commitment to colleagues at risk of redundancy, all redeployment applications are reviewed before external ones. Main duties of the job This Senior Developer role will build and support Microsoft 365 and Power Platform solutions that enable NICE employees to operate effectively and efficiently What you do & bring to the role: Work within agile disciplinary teams to design, build and maintain solutions in Microsoft 365, the Power Platform and CoPilot Studio Proactively identifying new functionality on the Microsoft roadmap that will enhance end user productivity and efficiency Work with users and business stakeholders to demonstrate and prototype the technical art of the possible Be proactive about helping business stakeholders consider the non functional needs and constraints as well as the functional when designing solutions Actively participate in developing and managing agile backlogs of work Support live services through monitoring, incident resolution, performance optimisation and continual improvement, including rota d 3rd line support Share knowledge, mentor colleagues, and support the development of Microsoft platform capability within the team. Person specification Essential: Specialist knowledge and expertise acquired through degree level or equivalent qualification/experience. Additionally holds specialist knowledge across several relevant areas of expertise, acquired through relevant practical experience and training/development. Eg: M365 Administrator Expert Power Platform Functional consultant or developer associate Certification in SharePoint and Teams Administration Desirable Certification in Purview configuration (eg sensitive data, records management) or Copilot Studio development/admin Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin nationally relied upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
18/06/2026
Full time
Senior Developer - Microsoft Platform Salary: £49,387 - £56,515 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 25/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. As part of our commitment to colleagues at risk of redundancy, all redeployment applications are reviewed before external ones. Main duties of the job This Senior Developer role will build and support Microsoft 365 and Power Platform solutions that enable NICE employees to operate effectively and efficiently What you do & bring to the role: Work within agile disciplinary teams to design, build and maintain solutions in Microsoft 365, the Power Platform and CoPilot Studio Proactively identifying new functionality on the Microsoft roadmap that will enhance end user productivity and efficiency Work with users and business stakeholders to demonstrate and prototype the technical art of the possible Be proactive about helping business stakeholders consider the non functional needs and constraints as well as the functional when designing solutions Actively participate in developing and managing agile backlogs of work Support live services through monitoring, incident resolution, performance optimisation and continual improvement, including rota d 3rd line support Share knowledge, mentor colleagues, and support the development of Microsoft platform capability within the team. Person specification Essential: Specialist knowledge and expertise acquired through degree level or equivalent qualification/experience. Additionally holds specialist knowledge across several relevant areas of expertise, acquired through relevant practical experience and training/development. Eg: M365 Administrator Expert Power Platform Functional consultant or developer associate Certification in SharePoint and Teams Administration Desirable Certification in Purview configuration (eg sensitive data, records management) or Copilot Studio development/admin Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin nationally relied upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Cyber Security Specialist (Operational) Salary: £57,528 - £64,750 per annum Location: Manchester Vacancy Type: Permanent Closing date: 21/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE s digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE s cyber security posture. What the candidate will be expected to do / bring Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Desirable: One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Working for our organisation The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE s digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
18/06/2026
Full time
Cyber Security Specialist (Operational) Salary: £57,528 - £64,750 per annum Location: Manchester Vacancy Type: Permanent Closing date: 21/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE s digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE s cyber security posture. What the candidate will be expected to do / bring Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Desirable: One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Working for our organisation The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE s digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Lead Developer CRM & Power Platform Salary: £57,528 - £64,750 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 28/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. Main duties of the job This is a senior hands-on leadership role, requiring deep specialist expertise, strong technical decision-making, and the ability to guide teams in delivering secure, high-quality solutions. You will shape delivery standards, influence architectural direction, and ensure solutions meet organisational, NHS and statutory requirements. What you will do/bring to the role Lead the design and development of Microsoft Power Platform business solutions built with Dynamics 365, Dataverse, Power Apps, Power Automate, CoPilot Studio, M365, Azure Work within agile delivery teams with product owners, architects, engineers, and business stakeholders to translate complex needs into effective technical solutions. Ensure live services are operated and supported effectively in line with ITIL principles and processes Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements Mentor and support developers and technical specialists, helping to build capability and technical excellence across the engineering community. Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Eg Dynamics 365 Functional Consultant (Sales) Power Platform Functional Consultant Desirable Copilot Studio certification Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin the nationally relied-upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
18/06/2026
Full time
Lead Developer CRM & Power Platform Salary: £57,528 - £64,750 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 28/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. Main duties of the job This is a senior hands-on leadership role, requiring deep specialist expertise, strong technical decision-making, and the ability to guide teams in delivering secure, high-quality solutions. You will shape delivery standards, influence architectural direction, and ensure solutions meet organisational, NHS and statutory requirements. What you will do/bring to the role Lead the design and development of Microsoft Power Platform business solutions built with Dynamics 365, Dataverse, Power Apps, Power Automate, CoPilot Studio, M365, Azure Work within agile delivery teams with product owners, architects, engineers, and business stakeholders to translate complex needs into effective technical solutions. Ensure live services are operated and supported effectively in line with ITIL principles and processes Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements Mentor and support developers and technical specialists, helping to build capability and technical excellence across the engineering community. Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Eg Dynamics 365 Functional Consultant (Sales) Power Platform Functional Consultant Desirable Copilot Studio certification Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin the nationally relied-upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Central and North West London NHS Foundation Trust Senior Clinical Administrator The closing date is 25 June 2026 An exciting opportunity has arisen for a senior administrator to support the Community Musculoskeletal (MSK) team in Ealing. The MSK service is a large and fast paced, high quality service with approximately 30,000 referrals a year. The service is central to the residents of Ealing and provides excellent MSK assessment and treatment as well as onward referral. This post is critical to the MSK team in providing medical secretarial expertise for the specialist MSK team. This post will also support management of MSK waiting lists and booking processes in conjunction with service managers and our Referral Hub colleagues. The postholder will therefore be based at Clayponds Hospital, with one day per week based at the Referral Hub (on the St Bernards Hospital site in Southall). Previous administrative experience is essential and you must be capable of managing your time effectively to meet deadlines whilst using your own initiative. A good level of computer literacy is required, alongside previous medical secretarial experience. Previous experience of using E-RS and SystemOne will be highly beneficial. You will need to be highly organised and be able to prioritise your workload in order to support our clinical team. You will require a conscientious, caring and enthusiastic approach in your role. Main duties of the job To provide high quality administrative support to the above clinical service(s) within ECP. The key priority for this role is the provision of medical secretarial support for the MSK clinical service team, and supporting referral processes via E-RS. The other key priority is to support the management of demand and capacity in relation to MSK waiting lists and appointment booking processes, working in partnership with colleagues at our Referral Hub. The role may require processing of referrals and requires the postholder to provide a range of administrative duties to support delivery of team objectives. Liaising with service users, carers, health professionals and team members, the post holder will ensure that an efficient, high standard of communication is carried out at all times. Requesting the transfer of diagnostic images and reports to support clinical care To draft/type/check/send discharge letters, onward referrals, reports and clinical update letters as requested by the clinical team. Create RTT documentation and other enclosures to support onward referral to hospital via E-RS. To monitor patient's pathways from referral in order to ensure compliance with waiting time standards, using initiative to elevate issues promptly to avoid delays for patients. To monitor waiting lists and capacity within the service, to ensure that processes are followed to allow for the timely booking of patient appointments via the Referral Hub. About us Through our 24-hour rehabilitation ethos, our skilled team aims to empower our patients to achieve goals that are meaningful to them, in the face of illness, injury or disability. Compassion, respect, trust, support and personal accountability are at the centre of all our actions and interactions. By working in partnership with our patients, their families and health and social care services, we aim to prepare our patients for discharge by enabling and supporting them to return to their life in the community. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024. As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Person Specification Qualifications GCSE or equivalent in English and Maths Experience Significant experience of working in an administrative capacity Knowledge of the database System 1 Understanding of Equal Opportunities and Diversity Understanding of Data Protection / Confidentiality Experience of working in an NHS setting Skills Demonstrable knowledge of MS Word, Outlook and Excel Accurate data entry skills, with a minimum typing speed of 60 wpm Excellent written and verbal communication skills Ability to prioritise own workload Ability to work within a team and on your own Able to deal with difficult/emotional callers Demonstrable use and knowledge of SystmOne Demonstrable knowledge of the E-RS system Demonstrable knowledge of E-Procurement system Personal Qualities Self-motivator Capacity to manage a demanding workload Good inter-personal skills Good team-player Corporate loyalty and behaviour Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Central and North West London NHS Foundation Trust £33,262 to £36,027 a yearPro rata per annum incl. HCAS
18/06/2026
Full time
Central and North West London NHS Foundation Trust Senior Clinical Administrator The closing date is 25 June 2026 An exciting opportunity has arisen for a senior administrator to support the Community Musculoskeletal (MSK) team in Ealing. The MSK service is a large and fast paced, high quality service with approximately 30,000 referrals a year. The service is central to the residents of Ealing and provides excellent MSK assessment and treatment as well as onward referral. This post is critical to the MSK team in providing medical secretarial expertise for the specialist MSK team. This post will also support management of MSK waiting lists and booking processes in conjunction with service managers and our Referral Hub colleagues. The postholder will therefore be based at Clayponds Hospital, with one day per week based at the Referral Hub (on the St Bernards Hospital site in Southall). Previous administrative experience is essential and you must be capable of managing your time effectively to meet deadlines whilst using your own initiative. A good level of computer literacy is required, alongside previous medical secretarial experience. Previous experience of using E-RS and SystemOne will be highly beneficial. You will need to be highly organised and be able to prioritise your workload in order to support our clinical team. You will require a conscientious, caring and enthusiastic approach in your role. Main duties of the job To provide high quality administrative support to the above clinical service(s) within ECP. The key priority for this role is the provision of medical secretarial support for the MSK clinical service team, and supporting referral processes via E-RS. The other key priority is to support the management of demand and capacity in relation to MSK waiting lists and appointment booking processes, working in partnership with colleagues at our Referral Hub. The role may require processing of referrals and requires the postholder to provide a range of administrative duties to support delivery of team objectives. Liaising with service users, carers, health professionals and team members, the post holder will ensure that an efficient, high standard of communication is carried out at all times. Requesting the transfer of diagnostic images and reports to support clinical care To draft/type/check/send discharge letters, onward referrals, reports and clinical update letters as requested by the clinical team. Create RTT documentation and other enclosures to support onward referral to hospital via E-RS. To monitor patient's pathways from referral in order to ensure compliance with waiting time standards, using initiative to elevate issues promptly to avoid delays for patients. To monitor waiting lists and capacity within the service, to ensure that processes are followed to allow for the timely booking of patient appointments via the Referral Hub. About us Through our 24-hour rehabilitation ethos, our skilled team aims to empower our patients to achieve goals that are meaningful to them, in the face of illness, injury or disability. Compassion, respect, trust, support and personal accountability are at the centre of all our actions and interactions. By working in partnership with our patients, their families and health and social care services, we aim to prepare our patients for discharge by enabling and supporting them to return to their life in the community. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024. As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Person Specification Qualifications GCSE or equivalent in English and Maths Experience Significant experience of working in an administrative capacity Knowledge of the database System 1 Understanding of Equal Opportunities and Diversity Understanding of Data Protection / Confidentiality Experience of working in an NHS setting Skills Demonstrable knowledge of MS Word, Outlook and Excel Accurate data entry skills, with a minimum typing speed of 60 wpm Excellent written and verbal communication skills Ability to prioritise own workload Ability to work within a team and on your own Able to deal with difficult/emotional callers Demonstrable use and knowledge of SystmOne Demonstrable knowledge of the E-RS system Demonstrable knowledge of E-Procurement system Personal Qualities Self-motivator Capacity to manage a demanding workload Good inter-personal skills Good team-player Corporate loyalty and behaviour Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Central and North West London NHS Foundation Trust £33,262 to £36,027 a yearPro rata per annum incl. HCAS
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This is an opportunity to join an award-winning systems integrator & managed service provider with a state of the art Network Operations Centre in Bellshill, just outside Glasgow. Our services are supported by our secure and dedicated Network Operations Centre facility. A custom-designed secure space; with a best-in-class customer network, monitoring and alerting display; operated by our security cleared engineering team. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. Our NOC engineer teams provide a safe, secure and consistent approach to operational activities for customers across a range of sectors and to support ongoing growth and career development we have outstanding opportunities for L1 Network Support Engineers looking to take the next step in their career. You will provide a coordinated, consistent and effective Network Support service, resolving problems and issues in-line with documented procedures. This role represents an outstanding opportunity to develop your career with an organisation that believes in supporting colleagues to achieve their potential. Please note that this role is a full-time staff role based in our state-of-the-art Bellshill Network Operations Centre. Our team deliver support on a 24/7 basis and our colleagues therefore work a 4 days on / 4 days off shift system. Successful candidates will benefit from training and development including: Opportunities to develop your skills across a wide range of Cisco and other products Support to work towards well recognised qualifications, e.g.; Cisco, CCNA Progression into other areas of the business as a Support Engineer, Project Engineer or Consultant To be considered for this opportunity you will be able to demonstrate: Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to our customers Ability to work under pressure within a busy team environment, where no two days are the same, this is key to our success Knowledge of troubleshooting network faults Basic knowledge of Cisco and Palo Alto Networks technologies Basic understanding of circuit types such as ADSL & Ethernet Basic understanding of routing and switching CCNA certification would be an advantage but not essential Successful candidates will be required to pass baseline security checks, NPPV3 and SC clearances. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to pass every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
18/06/2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This is an opportunity to join an award-winning systems integrator & managed service provider with a state of the art Network Operations Centre in Bellshill, just outside Glasgow. Our services are supported by our secure and dedicated Network Operations Centre facility. A custom-designed secure space; with a best-in-class customer network, monitoring and alerting display; operated by our security cleared engineering team. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. Our NOC engineer teams provide a safe, secure and consistent approach to operational activities for customers across a range of sectors and to support ongoing growth and career development we have outstanding opportunities for L1 Network Support Engineers looking to take the next step in their career. You will provide a coordinated, consistent and effective Network Support service, resolving problems and issues in-line with documented procedures. This role represents an outstanding opportunity to develop your career with an organisation that believes in supporting colleagues to achieve their potential. Please note that this role is a full-time staff role based in our state-of-the-art Bellshill Network Operations Centre. Our team deliver support on a 24/7 basis and our colleagues therefore work a 4 days on / 4 days off shift system. Successful candidates will benefit from training and development including: Opportunities to develop your skills across a wide range of Cisco and other products Support to work towards well recognised qualifications, e.g.; Cisco, CCNA Progression into other areas of the business as a Support Engineer, Project Engineer or Consultant To be considered for this opportunity you will be able to demonstrate: Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to our customers Ability to work under pressure within a busy team environment, where no two days are the same, this is key to our success Knowledge of troubleshooting network faults Basic knowledge of Cisco and Palo Alto Networks technologies Basic understanding of circuit types such as ADSL & Ethernet Basic understanding of routing and switching CCNA certification would be an advantage but not essential Successful candidates will be required to pass baseline security checks, NPPV3 and SC clearances. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to pass every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
Team Leader General informationJob Posting TitleTeam LeaderDateMonday, June 15, 2026CityWalsallCountryUnited KingdomWorking timeFull-time Description & Requirements The role is a 12 month Fixed Term Contract covering maternity. This role is covering the Walsall contract, so ideally you live locally or willing to commute at least a couple of times a month for meetings. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.The Team Leader is responsible for coordination of effective and efficient behaviour change and screening services. Key focus includes the referral management, personalised care pathways (aligned to need/preferences) and health coaching delivery. The Team Leader will develop and deploy Standard Operating Procedures (SOPs) that ensure highly effective customer experiences that in turn drive positive and sustained behaviour change outcomes across lifestyles areas including:• Healthy Eating and Nutrition• Smoking Cessation• Physical Activity• Weight Management• Alcohol consumption• NHS Health Checks (outreach)As Team Leader, you will be responsible for the day-to-day operation of the contract, ensuring that staff are appropriately prepared and ready to provide quality driven, person centred lifestyle improvement services. Working alongside the Service Manager, you will ensure that the highest possible standards of care are always applied and adhered to. 1.Coordination of service delivery by: • Monitoring referral activity, starter, retention, and completion / achievement information through the overarching case management of populations and caseloads across the service • Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance• Ensuring all training and Continuous Professional Development (CPD) is coordinated and rolled out / completed in a timely manner• Effectively manage own time and workload to ensure deadlines are met in an effective manner• Contribute to team organisation, planning and continuous improvement. 2. Ensure the service is embedded within and across the local networks and communities. • Developing positive relationships with internal and external stakeholders from across and within the health, wellbeing, community and voluntary sectors• Develop trusting and beneficial relations with workplaces across Buckinghamshire, optimising opportunity to support workforces to adopt positive health and wellbeing behaviours, maximising referral routes to our service (with a focus on routine and manual workers and priority groups)• Establish simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience• Undertake outreach work within the community and build connection with local organisations and other services interconnected to the wider and social determinants of health• Coordinate and deliver events to promote the Buckinghamshire Healthy Lifestyle Service to generate high quality referrals, with a focus on priority areas and populations• Disseminate information and resources regarding the service provision including group activities and other relevant services on a regular basis• Represent the service as required at meetings, conferences, and forums• Attend local network meetings as part of coordinated approach to demonstrated reach, engagement and sharing good practice 3. Responsible for high quality service delivery and achievement of performance through: • Proficiently overseeing caseload management, performance data and Management Information via the virtual care platform case management system and additional dashboards inclusive of sub-contractor activity. Manage referral flow to sub-contractors and ensure service users pathways are continuous across providers (as required)• Deploying a robust framework to review and assure team competency and skills in the delivery of health and wellbeing coaching services, including, but not limited to observations, data audits, SOP compliance.• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard• Ensuring team and individuals have value and performance based objectives that align to the performance requirements of the contract• Ensure your team deliver against contract performance expectation as agreed with the commissioner, taking action in line with performance management requirements• Ensuring high quality delivery in line with the service delivery specification, SOPs and national / local evidence/guidance• Ensure the qualitative capture of evidence through service user feedback, case studies and effective compliments/complaints monitoring• Proactively identifying any service improvement needs that may affect the day to-day operational delivery of the service.• Deputising for the Service Manager in the event of sickness or annual leave. 4. Ensure compliance with national standards, NICE guidance, contract and company quality standards, Service Level Agreements and SOPs. • Monitor, implement and embed all policies and systems as they relate to service delivery, including but not limited to localised SOPs, Health, and Safety, Safeguarding, and Information Security• Ensure delivery is compliant with government guidance relating to diet, alcohol, physical activity, both adult and child weight management and smoking cessation• Coordinates efforts to ensure compliance with information, advice, and guidance if / when government guidance changes. 5.Support in the effective development of high performing teams. • Adopting a proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, delivering high performance in line with agreed objectives and Key Performance Indicators• Support all to access supervision and ensure all engage in the development of annual Personal Development Plans (PDPs)• Support the Service Manager in the recruitment, onboarding and induction of team members as required• Create a culture of further development and constructive feedback with individuals and teams, embedding and ensure behaviours demonstrate the company values. 6. Support the service as require with delivery of service provision including but not limited to; • Carrying out NHS Health Checks in line with our policies and procedures• Supporting with the referral hub• Support with Health and Wellbeing Coaches as required (e.g., during periods of prolonged sickness or vacancy)Note: This is not an exhaustive list. The Team Leader is expected to carry out all other duties as may be reasonably required. Key Business Priorities Internal • Directors• Co-workers, managers, and wider team• Health Division colleagues• Maximus central division• Maximus companies and associates• Colleague forums External • Local Authority• Integrated Care Partnerships / Boards• Community and Voluntary sector• Population being served / supported.• Sub-contractors and key partners• Community stakeholders• Co-location cooperatives• Venue providers• Healthcare settings including GP Practices / Primary Care Networks Qualifications & Experience Essential: • Experience of a supervisory role with experience of managing a diverse team• Relevant health coaching qualification or an accredited health coaching skills programme.• A minimum of six months of direct health coaching delivery• Experience of caseload management demonstrated via the use of a Case Management System• Experience of supporting vulnerable individuals through a change process• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.• Experience of coordinating health and wellbeing services Desirable: • Experience in delivering behaviour change interventions for specific lifestyle related issues (smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)• Membership of professional body (ICF, EMCC, AoC, UKHCA)• Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc• Experience of supporting people remotely / telephonically / digitally• Experience in community development in areas of deprivation, Project Management and Developing new services. Individual Competencies Essential: • Ability to motivate, manage and lead a diverse team.• Ability to forge good working relationships with external organisations.• Ability to react quickly to unforeseen circumstances.• A strong understanding of the social / wider determinants of health• A strong understanding of population-based approaches including segmentation and risk stratification.• A strong understanding of behaviour change principles and methodology.• Demonstrable core skills and competencies as set out in best practice standards including:- Select and apply a range of health coaching models, conversation frames and techniques.- Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self-efficacy, intrinsic motivation, and assets based approaches- Detailed understanding of self-management support and associated techniques- Advanced skills development incorporating practice . click apply for full job details
18/06/2026
Full time
Team Leader General informationJob Posting TitleTeam LeaderDateMonday, June 15, 2026CityWalsallCountryUnited KingdomWorking timeFull-time Description & Requirements The role is a 12 month Fixed Term Contract covering maternity. This role is covering the Walsall contract, so ideally you live locally or willing to commute at least a couple of times a month for meetings. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.The Team Leader is responsible for coordination of effective and efficient behaviour change and screening services. Key focus includes the referral management, personalised care pathways (aligned to need/preferences) and health coaching delivery. The Team Leader will develop and deploy Standard Operating Procedures (SOPs) that ensure highly effective customer experiences that in turn drive positive and sustained behaviour change outcomes across lifestyles areas including:• Healthy Eating and Nutrition• Smoking Cessation• Physical Activity• Weight Management• Alcohol consumption• NHS Health Checks (outreach)As Team Leader, you will be responsible for the day-to-day operation of the contract, ensuring that staff are appropriately prepared and ready to provide quality driven, person centred lifestyle improvement services. Working alongside the Service Manager, you will ensure that the highest possible standards of care are always applied and adhered to. 1.Coordination of service delivery by: • Monitoring referral activity, starter, retention, and completion / achievement information through the overarching case management of populations and caseloads across the service • Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance• Ensuring all training and Continuous Professional Development (CPD) is coordinated and rolled out / completed in a timely manner• Effectively manage own time and workload to ensure deadlines are met in an effective manner• Contribute to team organisation, planning and continuous improvement. 2. Ensure the service is embedded within and across the local networks and communities. • Developing positive relationships with internal and external stakeholders from across and within the health, wellbeing, community and voluntary sectors• Develop trusting and beneficial relations with workplaces across Buckinghamshire, optimising opportunity to support workforces to adopt positive health and wellbeing behaviours, maximising referral routes to our service (with a focus on routine and manual workers and priority groups)• Establish simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience• Undertake outreach work within the community and build connection with local organisations and other services interconnected to the wider and social determinants of health• Coordinate and deliver events to promote the Buckinghamshire Healthy Lifestyle Service to generate high quality referrals, with a focus on priority areas and populations• Disseminate information and resources regarding the service provision including group activities and other relevant services on a regular basis• Represent the service as required at meetings, conferences, and forums• Attend local network meetings as part of coordinated approach to demonstrated reach, engagement and sharing good practice 3. Responsible for high quality service delivery and achievement of performance through: • Proficiently overseeing caseload management, performance data and Management Information via the virtual care platform case management system and additional dashboards inclusive of sub-contractor activity. Manage referral flow to sub-contractors and ensure service users pathways are continuous across providers (as required)• Deploying a robust framework to review and assure team competency and skills in the delivery of health and wellbeing coaching services, including, but not limited to observations, data audits, SOP compliance.• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard• Ensuring team and individuals have value and performance based objectives that align to the performance requirements of the contract• Ensure your team deliver against contract performance expectation as agreed with the commissioner, taking action in line with performance management requirements• Ensuring high quality delivery in line with the service delivery specification, SOPs and national / local evidence/guidance• Ensure the qualitative capture of evidence through service user feedback, case studies and effective compliments/complaints monitoring• Proactively identifying any service improvement needs that may affect the day to-day operational delivery of the service.• Deputising for the Service Manager in the event of sickness or annual leave. 4. Ensure compliance with national standards, NICE guidance, contract and company quality standards, Service Level Agreements and SOPs. • Monitor, implement and embed all policies and systems as they relate to service delivery, including but not limited to localised SOPs, Health, and Safety, Safeguarding, and Information Security• Ensure delivery is compliant with government guidance relating to diet, alcohol, physical activity, both adult and child weight management and smoking cessation• Coordinates efforts to ensure compliance with information, advice, and guidance if / when government guidance changes. 5.Support in the effective development of high performing teams. • Adopting a proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, delivering high performance in line with agreed objectives and Key Performance Indicators• Support all to access supervision and ensure all engage in the development of annual Personal Development Plans (PDPs)• Support the Service Manager in the recruitment, onboarding and induction of team members as required• Create a culture of further development and constructive feedback with individuals and teams, embedding and ensure behaviours demonstrate the company values. 6. Support the service as require with delivery of service provision including but not limited to; • Carrying out NHS Health Checks in line with our policies and procedures• Supporting with the referral hub• Support with Health and Wellbeing Coaches as required (e.g., during periods of prolonged sickness or vacancy)Note: This is not an exhaustive list. The Team Leader is expected to carry out all other duties as may be reasonably required. Key Business Priorities Internal • Directors• Co-workers, managers, and wider team• Health Division colleagues• Maximus central division• Maximus companies and associates• Colleague forums External • Local Authority• Integrated Care Partnerships / Boards• Community and Voluntary sector• Population being served / supported.• Sub-contractors and key partners• Community stakeholders• Co-location cooperatives• Venue providers• Healthcare settings including GP Practices / Primary Care Networks Qualifications & Experience Essential: • Experience of a supervisory role with experience of managing a diverse team• Relevant health coaching qualification or an accredited health coaching skills programme.• A minimum of six months of direct health coaching delivery• Experience of caseload management demonstrated via the use of a Case Management System• Experience of supporting vulnerable individuals through a change process• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.• Experience of coordinating health and wellbeing services Desirable: • Experience in delivering behaviour change interventions for specific lifestyle related issues (smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)• Membership of professional body (ICF, EMCC, AoC, UKHCA)• Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc• Experience of supporting people remotely / telephonically / digitally• Experience in community development in areas of deprivation, Project Management and Developing new services. Individual Competencies Essential: • Ability to motivate, manage and lead a diverse team.• Ability to forge good working relationships with external organisations.• Ability to react quickly to unforeseen circumstances.• A strong understanding of the social / wider determinants of health• A strong understanding of population-based approaches including segmentation and risk stratification.• A strong understanding of behaviour change principles and methodology.• Demonstrable core skills and competencies as set out in best practice standards including:- Select and apply a range of health coaching models, conversation frames and techniques.- Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self-efficacy, intrinsic motivation, and assets based approaches- Detailed understanding of self-management support and associated techniques- Advanced skills development incorporating practice . click apply for full job details
Specialist, Technology Solutions and Digital Products London, England, United Kingdom (Hybrid) Job Description At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners. Together, we inspire business, drive trade, and make life run more smoothly for everyone - including you. What's our secret? Never thinking in terms of 'I' and 'You'. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver. Right now, we're looking for a new colleague to join our Technology Solutions team in the position ofSpecialist, Technology Solutions and Digital Products. This role will support operational processes and product development, assisting with the implementation of solutions in the appointed region. The Specialist, Technology Solutions and Digital Products would work hybrid in the UK. Responsibilities Main Responsibilities: Participate in consultation sessions to gather stakeholders' requirements and needs Translating business needs into business requirement definitions Document the whole product development lifecycle and analyze data Provide technical input on quality gaps to the development team to improve product quality Assist in the preparation of quality testing and follow up with the respective stakeholders Support the training for various APLL teams for product familiarization and product launch flows Be the first point-of-contact for customers related issues; provide ongoing and post-implementation support Qualifications What we are looking for: Bachelor's degree in computer science, Information Technology or related fields Minimum of 3+ years of experience similar roles Previous experience in Logistics, Manufacturing, or Supply Chain sectors Skilled at working with cross-functional teams Able to manage a product backlog and work with stakeholders to prioritize tasks Fluent in English to a high-level What we are offering: Participation in our global Cash Bonus Plan Health Cover Eligibility to join company pensions scheme after probation Annual contribution towards Health and Fitness Flexible working times & a hybrid work model Regular trainings and excellent development opportunities within APL Logistics globally Working in an open team with a supportive working atmosphere Office located in the Olympic Park in the heart of Stratford Job Info Job Identification 4230 Job Category Information Technology Posting Date 05/04/2026, 12:42 PM Job Schedule Full time Locations Here East Press Centre, 3rd Floor, London, GT LON, E15 2GW, GB (Hybrid) Cost Center Technology Solutions - Corp (L831) Cost Center Description Technology Solutions - Corp (L831)
18/06/2026
Full time
Specialist, Technology Solutions and Digital Products London, England, United Kingdom (Hybrid) Job Description At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners. Together, we inspire business, drive trade, and make life run more smoothly for everyone - including you. What's our secret? Never thinking in terms of 'I' and 'You'. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver. Right now, we're looking for a new colleague to join our Technology Solutions team in the position ofSpecialist, Technology Solutions and Digital Products. This role will support operational processes and product development, assisting with the implementation of solutions in the appointed region. The Specialist, Technology Solutions and Digital Products would work hybrid in the UK. Responsibilities Main Responsibilities: Participate in consultation sessions to gather stakeholders' requirements and needs Translating business needs into business requirement definitions Document the whole product development lifecycle and analyze data Provide technical input on quality gaps to the development team to improve product quality Assist in the preparation of quality testing and follow up with the respective stakeholders Support the training for various APLL teams for product familiarization and product launch flows Be the first point-of-contact for customers related issues; provide ongoing and post-implementation support Qualifications What we are looking for: Bachelor's degree in computer science, Information Technology or related fields Minimum of 3+ years of experience similar roles Previous experience in Logistics, Manufacturing, or Supply Chain sectors Skilled at working with cross-functional teams Able to manage a product backlog and work with stakeholders to prioritize tasks Fluent in English to a high-level What we are offering: Participation in our global Cash Bonus Plan Health Cover Eligibility to join company pensions scheme after probation Annual contribution towards Health and Fitness Flexible working times & a hybrid work model Regular trainings and excellent development opportunities within APL Logistics globally Working in an open team with a supportive working atmosphere Office located in the Olympic Park in the heart of Stratford Job Info Job Identification 4230 Job Category Information Technology Posting Date 05/04/2026, 12:42 PM Job Schedule Full time Locations Here East Press Centre, 3rd Floor, London, GT LON, E15 2GW, GB (Hybrid) Cost Center Technology Solutions - Corp (L831) Cost Center Description Technology Solutions - Corp (L831)
Community Learning Disability Service Manager Pennine Care NHS Foundation Trust Employer: Location: Bury, BL9 0EJ Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 21/06/2026 About this job The Community Learning Disability Services Manager (Band 8a) is responsible for providing clinical and operational leadership for specialist community learning disability services, including the Bury Specialist Community Learning Disability Team. The post holder is a senior leader within the Learning Disability Directorate, contributing to strategic development, service transformation and continuous quality improvement in line with Trust and system priorities. The role focuses on delivering safe, effective, person centred and well led services, ensuring compliance with legal, regulatory and commissioning requirements. The post holder works in close partnership with people with learning disabilities, families, carers, commissioners, local authorities and a wide range of internal and external stakeholders to improve outcomes, promote integration across health and social care, and ensure services reflect Trust values, national policy and best practice. The post holder leads the planning, development, delivery and performance management of community learning disability services, ensuring high quality care within agreed resources and budgets. This includes establishing robust clinical governance arrangements, safeguarding systems, risk management processes and compliance with statutory, regulatory and CQC requirements. Key responsibilities include leading service transformation and integration, supporting innovative practice, and ensuring the voice of people with learning disabilities drives service design and quality improvement. The role requires strategic oversight of financial management, including responsibility for borough budgets, efficiency plans and service redesign, ensuring services are cost effective and meet agreed service specifications. The post holder provides professional, clinical and managerial leadership to senior staff and multidisciplinary teams, promoting engagement, learning, research, development and continuous improvement. They are responsible for workforce planning, performance appraisal, staff wellbeing and effective communication across services. The role also involves managing complaints, serious incidents and complex clinical matters, contributing to on call arrangements, and maintaining strong partnerships with commissioners, local authorities, voluntary sector organisations and wider system stakeholders. Bury, Oldham, Rochdale, Stockport, Tameside and Glossop Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. Flexible working opportunities to support your work/life balance. Access to Continued Professional Development. Involvement in improvement and research activities. Health and Wellbeing activities and access to an excellent staff wellbeing service. Access to staff discounts across retail, leisure and travel. Service Leadership and Delivery Provide overall leadership for specialist community learning disability services, ensuring delivery of effective, efficient and high quality clinical pathways in line with commissioning specifications and available resources. Develop, implement and oversee clinical and operational systems that support safe, effective, responsive and person centred care. Ensure services reflect Trust values and national policy, and are continuously improved through quality improvement, benchmarking and innovation. Lead and support service transformation programmes, working collaboratively with people with learning disabilities, families, carers, commissioners and partner organisations. Support the integration agenda by working closely with community services, mental health services and local authority partners in line with locality, Trust and Greater Manchester Learning Disability strategies. Governance, Quality and Safeguarding Ensure robust clinical governance arrangements are in place and operating effectively, in partnership with the Head of Quality for Learning Disability Services. Ensure compliance with statutory regulation, legal frameworks and Care Quality Commission (CQC) fundamental standards. Maintain effective systems for risk management, health and safety, patient safety and learning from incidents. Oversee safeguarding arrangements for children and adults, ensuring policies are followed, concerns are acted upon promptly, and lessons learnt are embedded into practice. Lead the effective management of complaints, serious concerns and allegations, ensuring timely resolution in line with Trust and partner organisation procedures. Clinical Leadership Provide professional and clinical leadership across services, ensuring multidisciplinary teams are actively involved in service planning, decision making and quality improvement. Offer senior clinical advice and expertise on complex assessment and intervention, particularly for individuals presenting with severely challenging behaviour or complex needs. Promote evidence based practice, reflective learning, research and development across services. Financial and Performance Management Hold responsibility for borough based budgets for learning disability services, including delegated financial accountability. Monitor financial performance, identify pressures early, and report to the Associate Director or Service Director as required. Work with senior leaders and finance colleagues on efficiency programmes, service redesign and cost effectiveness. Act as an authorised signatory and ensure services meet required standards within agreed service level agreements and contracts. Workforce Leadership and Management Provide line management to senior staff as required and ensure robust systems are in place for staff appraisal, job planning and performance management. Ensure effective communication systems are in place so staff are informed, engaged and involved in decisions that affect them. Promote strong multidisciplinary team working and positive staff engagement across services. Support workforce development through shared learning, new ways of working across professional and organisational boundaries, and a culture of continuous improvement. Contribute to the Learning Disability on call rota as required. Partnership Working and External Relationships Develop and maintain effective working relationships with commissioners, local authorities, service user groups, police, voluntary sector organisations and wider system partners. Promote the services positively at local, regional and national level. Ensure the involvement of service users and families in operational and strategic planning and decision making. Policy, Equality and Professional Responsibilities Ensure full compliance with Trust policies, procedures, standing orders and financial instructions. Promote equality, diversity and inclusion in service delivery and employment practice. Maintain professional standards of conduct and ensure continued professional development and mandatory training compliance. Adhere to confidentiality, information governance and data protection requirements at all times. Comply with health and safety, infection prevention and control policies and report incidents appropriately. This advert closes on Friday 5 Jun 2026
18/06/2026
Full time
Community Learning Disability Service Manager Pennine Care NHS Foundation Trust Employer: Location: Bury, BL9 0EJ Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 21/06/2026 About this job The Community Learning Disability Services Manager (Band 8a) is responsible for providing clinical and operational leadership for specialist community learning disability services, including the Bury Specialist Community Learning Disability Team. The post holder is a senior leader within the Learning Disability Directorate, contributing to strategic development, service transformation and continuous quality improvement in line with Trust and system priorities. The role focuses on delivering safe, effective, person centred and well led services, ensuring compliance with legal, regulatory and commissioning requirements. The post holder works in close partnership with people with learning disabilities, families, carers, commissioners, local authorities and a wide range of internal and external stakeholders to improve outcomes, promote integration across health and social care, and ensure services reflect Trust values, national policy and best practice. The post holder leads the planning, development, delivery and performance management of community learning disability services, ensuring high quality care within agreed resources and budgets. This includes establishing robust clinical governance arrangements, safeguarding systems, risk management processes and compliance with statutory, regulatory and CQC requirements. Key responsibilities include leading service transformation and integration, supporting innovative practice, and ensuring the voice of people with learning disabilities drives service design and quality improvement. The role requires strategic oversight of financial management, including responsibility for borough budgets, efficiency plans and service redesign, ensuring services are cost effective and meet agreed service specifications. The post holder provides professional, clinical and managerial leadership to senior staff and multidisciplinary teams, promoting engagement, learning, research, development and continuous improvement. They are responsible for workforce planning, performance appraisal, staff wellbeing and effective communication across services. The role also involves managing complaints, serious incidents and complex clinical matters, contributing to on call arrangements, and maintaining strong partnerships with commissioners, local authorities, voluntary sector organisations and wider system stakeholders. Bury, Oldham, Rochdale, Stockport, Tameside and Glossop Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. Flexible working opportunities to support your work/life balance. Access to Continued Professional Development. Involvement in improvement and research activities. Health and Wellbeing activities and access to an excellent staff wellbeing service. Access to staff discounts across retail, leisure and travel. Service Leadership and Delivery Provide overall leadership for specialist community learning disability services, ensuring delivery of effective, efficient and high quality clinical pathways in line with commissioning specifications and available resources. Develop, implement and oversee clinical and operational systems that support safe, effective, responsive and person centred care. Ensure services reflect Trust values and national policy, and are continuously improved through quality improvement, benchmarking and innovation. Lead and support service transformation programmes, working collaboratively with people with learning disabilities, families, carers, commissioners and partner organisations. Support the integration agenda by working closely with community services, mental health services and local authority partners in line with locality, Trust and Greater Manchester Learning Disability strategies. Governance, Quality and Safeguarding Ensure robust clinical governance arrangements are in place and operating effectively, in partnership with the Head of Quality for Learning Disability Services. Ensure compliance with statutory regulation, legal frameworks and Care Quality Commission (CQC) fundamental standards. Maintain effective systems for risk management, health and safety, patient safety and learning from incidents. Oversee safeguarding arrangements for children and adults, ensuring policies are followed, concerns are acted upon promptly, and lessons learnt are embedded into practice. Lead the effective management of complaints, serious concerns and allegations, ensuring timely resolution in line with Trust and partner organisation procedures. Clinical Leadership Provide professional and clinical leadership across services, ensuring multidisciplinary teams are actively involved in service planning, decision making and quality improvement. Offer senior clinical advice and expertise on complex assessment and intervention, particularly for individuals presenting with severely challenging behaviour or complex needs. Promote evidence based practice, reflective learning, research and development across services. Financial and Performance Management Hold responsibility for borough based budgets for learning disability services, including delegated financial accountability. Monitor financial performance, identify pressures early, and report to the Associate Director or Service Director as required. Work with senior leaders and finance colleagues on efficiency programmes, service redesign and cost effectiveness. Act as an authorised signatory and ensure services meet required standards within agreed service level agreements and contracts. Workforce Leadership and Management Provide line management to senior staff as required and ensure robust systems are in place for staff appraisal, job planning and performance management. Ensure effective communication systems are in place so staff are informed, engaged and involved in decisions that affect them. Promote strong multidisciplinary team working and positive staff engagement across services. Support workforce development through shared learning, new ways of working across professional and organisational boundaries, and a culture of continuous improvement. Contribute to the Learning Disability on call rota as required. Partnership Working and External Relationships Develop and maintain effective working relationships with commissioners, local authorities, service user groups, police, voluntary sector organisations and wider system partners. Promote the services positively at local, regional and national level. Ensure the involvement of service users and families in operational and strategic planning and decision making. Policy, Equality and Professional Responsibilities Ensure full compliance with Trust policies, procedures, standing orders and financial instructions. Promote equality, diversity and inclusion in service delivery and employment practice. Maintain professional standards of conduct and ensure continued professional development and mandatory training compliance. Adhere to confidentiality, information governance and data protection requirements at all times. Comply with health and safety, infection prevention and control policies and report incidents appropriately. This advert closes on Friday 5 Jun 2026
Senior Interaction Designer Location: Newport (Hybrid) Salary: £46,262 - £56,996 29% Pension The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented an Senior Interaction Designer (eligible for SC clearance) to get help contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles. Main Responsibilities: Design & Develop User-Centred Services: Work in agile, cross-functional teams to design and prototype user-focused services. Collaborate with service managers and programme leads, contribute to user research, and create interactions across various channels and technologies. Justify design decisions with evidence and data. Promote Design Excellence: Ensure a consistent, high-quality user experience by using reusable design components and best practices. Lead & Mentor Designers: Support, coach, and develop other designers, focusing on their growth and quality of work. Provide guidance to ensure best practices are followed across the team. Person Specification - Essential Criteria: Experience working in agile, multi-disciplinary teams delivering iterative design work. Skilled in creating accessible, user-focused solutions across different channels. Ability to produce key design outputs such as user flows, service blueprints, and site maps. Proficient in prototyping tools like Figma, GOV.UK Prototype Kit, or Adobe XD. Experience conducting usability testing independently or with researchers. Strong knowledge of the GOV.UK Design System and Service Manual; able to contribute to and enhance design patterns. Active involvement in a design community of practice. Proven experience mentoring and coaching designers in user-centred design. What will the Senior Interaction Designer get in return? Pension: Up to 29% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Senior Interaction Designer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
18/06/2026
Full time
Senior Interaction Designer Location: Newport (Hybrid) Salary: £46,262 - £56,996 29% Pension The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented an Senior Interaction Designer (eligible for SC clearance) to get help contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles. Main Responsibilities: Design & Develop User-Centred Services: Work in agile, cross-functional teams to design and prototype user-focused services. Collaborate with service managers and programme leads, contribute to user research, and create interactions across various channels and technologies. Justify design decisions with evidence and data. Promote Design Excellence: Ensure a consistent, high-quality user experience by using reusable design components and best practices. Lead & Mentor Designers: Support, coach, and develop other designers, focusing on their growth and quality of work. Provide guidance to ensure best practices are followed across the team. Person Specification - Essential Criteria: Experience working in agile, multi-disciplinary teams delivering iterative design work. Skilled in creating accessible, user-focused solutions across different channels. Ability to produce key design outputs such as user flows, service blueprints, and site maps. Proficient in prototyping tools like Figma, GOV.UK Prototype Kit, or Adobe XD. Experience conducting usability testing independently or with researchers. Strong knowledge of the GOV.UK Design System and Service Manual; able to contribute to and enhance design patterns. Active involvement in a design community of practice. Proven experience mentoring and coaching designers in user-centred design. What will the Senior Interaction Designer get in return? Pension: Up to 29% Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Senior Interaction Designer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
To Apply for this Job Click Here Lead Critical Systems Technician - London £49k + Huge In house Benefits Days Monday to Friday 0800 - 1600 Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department's overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The Engineering team comprises 56 FTE and covers the building's 3 core properties located in London & Essex. The London properties comprise 2 properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Scope of Services Responsible for supporting reactive maintenance tasks allocated via the IWMS. Update both planned and reactive maintenance tasks within the IWMS system. Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365. Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime. Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems. Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management. Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system. Across office and engineering environments, undertake measurements and surveys as directed. Support statutory testing of all Life Safety systems across the portfolio. Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks. Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report. Participate as an Authorised Person (LV) - Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW. Complete all allocated annual training and performance objectives. Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others. Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards. Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Participate in the weekly On-Call technical support rota to support incident response across all (3) sites. Requirements Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject. IOSH Operating Safely qualification. Security Vetting to SC Clearance - will be provided by the company. Experience with IWMS planned and reactive maintenance tools using handheld HMI. Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems. Demonstrable Authorised Person experience at HV or LV system operation. Experience operating within a defined Safe Systems of Work (SSoW). Knowledge of statutory and compliance obligations relevant to engineering systems. Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs). Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits 26 days annual leave Interest-free season ticket loan Private health insurance Dental insurance (level 1) Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf. Life assurance of 4 x pensionable salary Flexible benefits package of 8% of base salary.This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more. Glenn Steed
18/06/2026
Full time
To Apply for this Job Click Here Lead Critical Systems Technician - London £49k + Huge In house Benefits Days Monday to Friday 0800 - 1600 Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department's overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The Engineering team comprises 56 FTE and covers the building's 3 core properties located in London & Essex. The London properties comprise 2 properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Scope of Services Responsible for supporting reactive maintenance tasks allocated via the IWMS. Update both planned and reactive maintenance tasks within the IWMS system. Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365. Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime. Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems. Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management. Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system. Across office and engineering environments, undertake measurements and surveys as directed. Support statutory testing of all Life Safety systems across the portfolio. Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks. Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report. Participate as an Authorised Person (LV) - Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW. Complete all allocated annual training and performance objectives. Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others. Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards. Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Participate in the weekly On-Call technical support rota to support incident response across all (3) sites. Requirements Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject. IOSH Operating Safely qualification. Security Vetting to SC Clearance - will be provided by the company. Experience with IWMS planned and reactive maintenance tools using handheld HMI. Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems. Demonstrable Authorised Person experience at HV or LV system operation. Experience operating within a defined Safe Systems of Work (SSoW). Knowledge of statutory and compliance obligations relevant to engineering systems. Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs). Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits 26 days annual leave Interest-free season ticket loan Private health insurance Dental insurance (level 1) Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf. Life assurance of 4 x pensionable salary Flexible benefits package of 8% of base salary.This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more. Glenn Steed
National Gas is securing Britain's energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future. The Physical Security Technician ensures the protection of critical infrastructure and assets through the deployment and maintenance of physical security technologies. This role involves IT Networking - configuring, managing and integrating software systems and hardware devices to keep our operational sites secure. These technologies are installed on sites and managed from a central control point using a standalone, separate Technology network within System Engineering. The role focuses on deterring, detecting, and delaying threats, while acting as a conduit between site operations, security control centres, contractors, and the wider security team. Join us, and help be the energy behind the change. About the role: 1). Installation, Configuration & Maintenance of Security Technologies: Lead the end-to-end deployment of physical security systems-including access control, CCTV, intrusion detection, and alarm systems. Integration of physical security devices and control systems (door and gate controls, access card readers, electric fences, CCTV) into the standalone control and management technology network. This includes integrating disparate systems into management software for centralised control and management of physical security at sites. Technology system optimisation, component level diagnosis, firmware updates, system health assessments. Maintain asset inventories, configuration documentation, and maintenance logs to ensure full auditability and lifecycle traceability. 2). Incident Response & Operational Support: Technical specialist during high priority incidents, participating in standby rotas and responding to callouts. Technical investigations following system failures, alarms, or suspected security breaches; gather system evidence, extract log data, and contribute technical findings Support SOC, field operators, and site security teams by validating alerts, verifying system statuses, and restoring service in time critical situations. Liaise with engineering teams to escalate complex technical issues requiring specialist remediation or vendor escalation. 3). Compliance, Standards & Quality Assurance: Follow internal security engineering standards, documented design principles, and security architectures, whilst maintaining compliance with relevant frameworks (e.g. ISO 27001, BS EN standards, and sector specific security obligations such as those relevant to critical national infrastructure). Technical quality assurance checks on contractor installations, ensuring workmanship, configuration, and documentation. 4). Stakeholder & Vendor Engagement: Work collaboratively with internal teams (Security Engineering, Field Force Operations, SOC, and site operations) and coordinate with external vendors, integrators, and service contractors to oversee scheduled works, validate deliverables, and ensure adherence to technical specifications. 5). User Training and Frontline Support: Deliver training to system users; develop user guides and training content to support consistent and safe operation of deployed technologies. Provide troubleshooting support for users to manage basic faults. About you: Skilled in diagnostics, fault-finding, and root cause analysis, including component-level troubleshooting and performance optimisation. Strong incident response capability, able to attend critical sites, assess system failures, support investigations, and restore operational readiness under time pressure. Learning how to use existing and new disparate devices and control systems, and how to integrate them into centralised remote management systems. Deliver user training, technical guidance, and troubleshooting support to non technical personnel Strong awareness of safety standards, site operational controls, and risk mitigation, ensuring safe working practices at critical national infrastructure sites. Knowledge: Strong working knowledge of physical security systems, including access control, CCTV, intrusion detection, alarm systems, and integrated security platforms. Understanding of networked / IP based security systems, system configuration, firmware, and performance monitoring tools. Understanding centralised management software that links devices and systems to the bespoke, isolated network that allows the team to control physical security assets from a central control centre. Knowledge of relevant industry standards and legislation, including ISO 27001, BS EN standards, and organisational security frameworks. Familiarity with field-based electrical safety expectations, and basic electrical engineering principles (including 18th Edition BS7671 - 2018). Electrical bias and knowledge of cabling standards desirable. Understanding of operational processes such as SCO procedures, contractor management requirements, and risk based maintenance approaches. Experience in installation and maintenance of security systems. Qualifications: BTEC / City & Guilds Level 3 in CCTV, Intruder Detection Systems, Access Control or equivalent technical discipline is required (including applicable Trade licences), or a related diploma Manufacturer-specific system accreditations, networking fundamentals, or security technology qualifications (e.g. access control/CCTV manufacturer training). Desirable: electrical bias or related technical qualifications that support field based work. Relevant certifications (e.g. PSP, CPP) are advantageous. What we can offer you: Annual performance bonus 34 days holiday (inc. statutory days) - plus option to buy/sell 5 additional days Double-match pension - every £1 you put in, we add £2 Opt In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans, car plan and more Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness Excellent family friendly provisions - maternity/ paternity/ adoption/ surrogacy/ shared parental leave Other nice-to-know's: This role is based in Birmingham, and will require 5 days per week onsite during training period Driver required as there will be travel across the UK to operational sites, especially once the role is established About us: Gas is an essential part of a secure energy supply in Britain and will continue to play a vital role in the energy system for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and homes warm. National Gas provides that security. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain's national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness. At National Gas, we're committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments. Security clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ().
18/06/2026
Full time
National Gas is securing Britain's energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future. The Physical Security Technician ensures the protection of critical infrastructure and assets through the deployment and maintenance of physical security technologies. This role involves IT Networking - configuring, managing and integrating software systems and hardware devices to keep our operational sites secure. These technologies are installed on sites and managed from a central control point using a standalone, separate Technology network within System Engineering. The role focuses on deterring, detecting, and delaying threats, while acting as a conduit between site operations, security control centres, contractors, and the wider security team. Join us, and help be the energy behind the change. About the role: 1). Installation, Configuration & Maintenance of Security Technologies: Lead the end-to-end deployment of physical security systems-including access control, CCTV, intrusion detection, and alarm systems. Integration of physical security devices and control systems (door and gate controls, access card readers, electric fences, CCTV) into the standalone control and management technology network. This includes integrating disparate systems into management software for centralised control and management of physical security at sites. Technology system optimisation, component level diagnosis, firmware updates, system health assessments. Maintain asset inventories, configuration documentation, and maintenance logs to ensure full auditability and lifecycle traceability. 2). Incident Response & Operational Support: Technical specialist during high priority incidents, participating in standby rotas and responding to callouts. Technical investigations following system failures, alarms, or suspected security breaches; gather system evidence, extract log data, and contribute technical findings Support SOC, field operators, and site security teams by validating alerts, verifying system statuses, and restoring service in time critical situations. Liaise with engineering teams to escalate complex technical issues requiring specialist remediation or vendor escalation. 3). Compliance, Standards & Quality Assurance: Follow internal security engineering standards, documented design principles, and security architectures, whilst maintaining compliance with relevant frameworks (e.g. ISO 27001, BS EN standards, and sector specific security obligations such as those relevant to critical national infrastructure). Technical quality assurance checks on contractor installations, ensuring workmanship, configuration, and documentation. 4). Stakeholder & Vendor Engagement: Work collaboratively with internal teams (Security Engineering, Field Force Operations, SOC, and site operations) and coordinate with external vendors, integrators, and service contractors to oversee scheduled works, validate deliverables, and ensure adherence to technical specifications. 5). User Training and Frontline Support: Deliver training to system users; develop user guides and training content to support consistent and safe operation of deployed technologies. Provide troubleshooting support for users to manage basic faults. About you: Skilled in diagnostics, fault-finding, and root cause analysis, including component-level troubleshooting and performance optimisation. Strong incident response capability, able to attend critical sites, assess system failures, support investigations, and restore operational readiness under time pressure. Learning how to use existing and new disparate devices and control systems, and how to integrate them into centralised remote management systems. Deliver user training, technical guidance, and troubleshooting support to non technical personnel Strong awareness of safety standards, site operational controls, and risk mitigation, ensuring safe working practices at critical national infrastructure sites. Knowledge: Strong working knowledge of physical security systems, including access control, CCTV, intrusion detection, alarm systems, and integrated security platforms. Understanding of networked / IP based security systems, system configuration, firmware, and performance monitoring tools. Understanding centralised management software that links devices and systems to the bespoke, isolated network that allows the team to control physical security assets from a central control centre. Knowledge of relevant industry standards and legislation, including ISO 27001, BS EN standards, and organisational security frameworks. Familiarity with field-based electrical safety expectations, and basic electrical engineering principles (including 18th Edition BS7671 - 2018). Electrical bias and knowledge of cabling standards desirable. Understanding of operational processes such as SCO procedures, contractor management requirements, and risk based maintenance approaches. Experience in installation and maintenance of security systems. Qualifications: BTEC / City & Guilds Level 3 in CCTV, Intruder Detection Systems, Access Control or equivalent technical discipline is required (including applicable Trade licences), or a related diploma Manufacturer-specific system accreditations, networking fundamentals, or security technology qualifications (e.g. access control/CCTV manufacturer training). Desirable: electrical bias or related technical qualifications that support field based work. Relevant certifications (e.g. PSP, CPP) are advantageous. What we can offer you: Annual performance bonus 34 days holiday (inc. statutory days) - plus option to buy/sell 5 additional days Double-match pension - every £1 you put in, we add £2 Opt In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans, car plan and more Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness Excellent family friendly provisions - maternity/ paternity/ adoption/ surrogacy/ shared parental leave Other nice-to-know's: This role is based in Birmingham, and will require 5 days per week onsite during training period Driver required as there will be travel across the UK to operational sites, especially once the role is established About us: Gas is an essential part of a secure energy supply in Britain and will continue to play a vital role in the energy system for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and homes warm. National Gas provides that security. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain's national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness. At National Gas, we're committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments. Security clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ().
Department Technology Roles Location(s) Central London £53,267 to £62,599, depending on skills and accreditation Central London, with travel to other UK locations expected on a weekly basis This role qualifies for a specialist capability-based pay approach, which recognises and rewards cyber technical expertise. Based on an assessment of skills and experience at interview, candidates may be eligible for an additional skills payment, potentially increasing the salary to £62,599. To retain the higher salary, individuals will need to demonstrate and accredit their skills against our Cyber Technical Framework within the first years of employment. If the required skills cannot be evidenced initially, support and an opportunity to address any gaps will be provided. If this is not achieved by the end of the first year, it may result in a return to the lower end of the stated pay range. As skills develop and are maintained, there will be opportunities to progress further within the pay range at this grade. Employees can apply for recognition of increased skills levels at regular intervals, in agreement with their line manager. Flexible working This role is primarily office based due to the nature of the work. Flexible working arrangements are supported, including flexitime with flexible start and finish times, as well as the option to work compressed hours. The role If you enjoy tackling complex technical challenges that genuinely make a difference, this role offers the opportunity to see the impact of your work every day. As a Senior Infrastructure Field Engineer, you'll be part of a specialist team responsible for designing, installing and maintaining the intelligence gathering solutions we rely on. Leading a core workstream, you'll support multiple mission areas across MI5, MI6 and GCHQ, delivering bespoke solutions for a range of high priority requirements. Whether you're enabling data retrieval from large, intricate networks or building relationships across the organisation, you'll help drive an expanding remit and play a vital role in keeping the UK safe. Day to day, the role involves designing, installing, configuring and managing remote infrastructure such as firewalls, routers, switches and servers, as well as investigating technical issues. Close collaboration with internal stakeholders is required to understand and meet their unique requirements. Responsibilities include contributing to the development and implementation of automation systems and supporting the administration of the multi vendor environment. Opportunities are also available to undertake individual project work in relevant technical areas, subject to alignment with the team's work and priorities. Upon completion of all relevant training, you'll also have the opportunity to join our on call rota. Participation is optional, and for the majority of the time, work outside of core hours is voluntary. On the rare occasion that the team is short staffed, you may be required to act as cover. The role also offers a unique opportunity to work with colleagues in industry, often at the cutting edge of networking technologies. There may also be opportunities to attend international events, such as conferences, once or twice a year. About you While no specific qualifications are required for this role, you will already have extensive experience working in network engineering within a technical industry environment. You'll bring a solid foundation in designing network solutions, with the confidence to operate across large scale, mission critical infrastructure. In particular, you'll be able to demonstrate expertise in several of the following areas: Network design, architecture and transmission technologies, supporting resilient and high performance network solutions. Layer 2 and Layer 3 technologies, including protocols, MAC and IP addressing, BGP and VPNs. Fibre optic networking, with practical experience of wavelengths, multiplexing (MUX), transponders and long haul transmission technologies. Automation, scripting and systems administration, including use of GNU/Linux operating systems at the command line, automation tools such as Ansible, and at least one scripting or programming language (for example, Bash or Python). Alongside this, you'll have practical experience configuring and managing network devices within live environments, applying changes safely and effectively, and supporting the ongoing operation and evolution of complex network infrastructures. Importantly, you'll have a genuine interest in cyber and global datacentre interconnection and a desire to bring your enthusiasm to a new environment. You might already have industry accreditations such as from Red Hat, Arista, Juniper, Cisco; if not, we'll support you in gaining these once in the role. A commitment to ongoing learning and professional development is essential. As someone comfortable working on projects within cross functional teams, you'll demonstrate proven problem solving skills and the ability to clearly communicate infrastructure concepts to both technical and non technical audiences. Given the collaborative nature of the role, you'll be an effective and confident communicator, able to build good working relationships with colleagues, customers, partners, and stakeholders at all levels. You'll need to meet the physical requirements of the role, which may include lifting, carrying, and moving equipment. Please note that a fitness assessment will be conducted by occupational health as part of the application process. Training and development When you join the team, you'll take part in an induction and have opportunities to shadow more experienced members, as well as subject matter experts (SMEs) from other technical teams. A buddy is assigned to support the settling in process at MI5, alongside introductions to key partners, customers, and stakeholders with whom you'll work closely. You'll be encouraged to join the Cyber Technical Framework (CTF), a network developed to help assess the knowledge, skills and attributes of our cyber tech specialists. Through the CTF, you'll receive the support needed to progress your career in a direction that reflects your experience. This could include leadership training or support in becoming a subject matter expert (SME). Membership of the CTF is available through an application process and skills based assessments. In addition to the CTF, you'll have access to multiple training courses focused on key areas such as management and leadership, and equality, diversity and inclusion. There will also be opportunities to specialise by taking on a technical project aligned with your skillset. We'll support you with ongoing technical training to further develop your abilities and work towards achieving relevant professional qualifications. Rewards and benefits You'll receive a starting salary of £53,267 plus other benefits including: 25 days annual leave, automatically rising to 30 days after 5 years' service, and an additional 10.5 days of public and privilege holidays opportunities to be recognised through our employee performance scheme a dedicated development budget an interest free season ticket loan facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At MI5, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce, such as women, those from an ethnic minority background, people with disabilities, and those from low socio economic backgrounds. We're Disability Confident MI5 is proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position will be offered an interview, if it is practical for us to do so. To secure an interview for this role, the minimum criteria (in order of application process) are assessed at the application sift: You will be required to reach the minimum pass mark for the Online Situational Judgement Test (SJT), which assesses your ability to problem solve A proficient knowledge of Network Engineering Practical experience of managing network devices Demonstrate familiarity and understanding of cyber and global datacentre interconnection Demonstrate the ability to work as part of a team and build effective relationships with a range of stakeholders
18/06/2026
Full time
Department Technology Roles Location(s) Central London £53,267 to £62,599, depending on skills and accreditation Central London, with travel to other UK locations expected on a weekly basis This role qualifies for a specialist capability-based pay approach, which recognises and rewards cyber technical expertise. Based on an assessment of skills and experience at interview, candidates may be eligible for an additional skills payment, potentially increasing the salary to £62,599. To retain the higher salary, individuals will need to demonstrate and accredit their skills against our Cyber Technical Framework within the first years of employment. If the required skills cannot be evidenced initially, support and an opportunity to address any gaps will be provided. If this is not achieved by the end of the first year, it may result in a return to the lower end of the stated pay range. As skills develop and are maintained, there will be opportunities to progress further within the pay range at this grade. Employees can apply for recognition of increased skills levels at regular intervals, in agreement with their line manager. Flexible working This role is primarily office based due to the nature of the work. Flexible working arrangements are supported, including flexitime with flexible start and finish times, as well as the option to work compressed hours. The role If you enjoy tackling complex technical challenges that genuinely make a difference, this role offers the opportunity to see the impact of your work every day. As a Senior Infrastructure Field Engineer, you'll be part of a specialist team responsible for designing, installing and maintaining the intelligence gathering solutions we rely on. Leading a core workstream, you'll support multiple mission areas across MI5, MI6 and GCHQ, delivering bespoke solutions for a range of high priority requirements. Whether you're enabling data retrieval from large, intricate networks or building relationships across the organisation, you'll help drive an expanding remit and play a vital role in keeping the UK safe. Day to day, the role involves designing, installing, configuring and managing remote infrastructure such as firewalls, routers, switches and servers, as well as investigating technical issues. Close collaboration with internal stakeholders is required to understand and meet their unique requirements. Responsibilities include contributing to the development and implementation of automation systems and supporting the administration of the multi vendor environment. Opportunities are also available to undertake individual project work in relevant technical areas, subject to alignment with the team's work and priorities. Upon completion of all relevant training, you'll also have the opportunity to join our on call rota. Participation is optional, and for the majority of the time, work outside of core hours is voluntary. On the rare occasion that the team is short staffed, you may be required to act as cover. The role also offers a unique opportunity to work with colleagues in industry, often at the cutting edge of networking technologies. There may also be opportunities to attend international events, such as conferences, once or twice a year. About you While no specific qualifications are required for this role, you will already have extensive experience working in network engineering within a technical industry environment. You'll bring a solid foundation in designing network solutions, with the confidence to operate across large scale, mission critical infrastructure. In particular, you'll be able to demonstrate expertise in several of the following areas: Network design, architecture and transmission technologies, supporting resilient and high performance network solutions. Layer 2 and Layer 3 technologies, including protocols, MAC and IP addressing, BGP and VPNs. Fibre optic networking, with practical experience of wavelengths, multiplexing (MUX), transponders and long haul transmission technologies. Automation, scripting and systems administration, including use of GNU/Linux operating systems at the command line, automation tools such as Ansible, and at least one scripting or programming language (for example, Bash or Python). Alongside this, you'll have practical experience configuring and managing network devices within live environments, applying changes safely and effectively, and supporting the ongoing operation and evolution of complex network infrastructures. Importantly, you'll have a genuine interest in cyber and global datacentre interconnection and a desire to bring your enthusiasm to a new environment. You might already have industry accreditations such as from Red Hat, Arista, Juniper, Cisco; if not, we'll support you in gaining these once in the role. A commitment to ongoing learning and professional development is essential. As someone comfortable working on projects within cross functional teams, you'll demonstrate proven problem solving skills and the ability to clearly communicate infrastructure concepts to both technical and non technical audiences. Given the collaborative nature of the role, you'll be an effective and confident communicator, able to build good working relationships with colleagues, customers, partners, and stakeholders at all levels. You'll need to meet the physical requirements of the role, which may include lifting, carrying, and moving equipment. Please note that a fitness assessment will be conducted by occupational health as part of the application process. Training and development When you join the team, you'll take part in an induction and have opportunities to shadow more experienced members, as well as subject matter experts (SMEs) from other technical teams. A buddy is assigned to support the settling in process at MI5, alongside introductions to key partners, customers, and stakeholders with whom you'll work closely. You'll be encouraged to join the Cyber Technical Framework (CTF), a network developed to help assess the knowledge, skills and attributes of our cyber tech specialists. Through the CTF, you'll receive the support needed to progress your career in a direction that reflects your experience. This could include leadership training or support in becoming a subject matter expert (SME). Membership of the CTF is available through an application process and skills based assessments. In addition to the CTF, you'll have access to multiple training courses focused on key areas such as management and leadership, and equality, diversity and inclusion. There will also be opportunities to specialise by taking on a technical project aligned with your skillset. We'll support you with ongoing technical training to further develop your abilities and work towards achieving relevant professional qualifications. Rewards and benefits You'll receive a starting salary of £53,267 plus other benefits including: 25 days annual leave, automatically rising to 30 days after 5 years' service, and an additional 10.5 days of public and privilege holidays opportunities to be recognised through our employee performance scheme a dedicated development budget an interest free season ticket loan facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At MI5, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce, such as women, those from an ethnic minority background, people with disabilities, and those from low socio economic backgrounds. We're Disability Confident MI5 is proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position will be offered an interview, if it is practical for us to do so. To secure an interview for this role, the minimum criteria (in order of application process) are assessed at the application sift: You will be required to reach the minimum pass mark for the Online Situational Judgement Test (SJT), which assesses your ability to problem solve A proficient knowledge of Network Engineering Practical experience of managing network devices Demonstrate familiarity and understanding of cyber and global datacentre interconnection Demonstrate the ability to work as part of a team and build effective relationships with a range of stakeholders
IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. Weembrace innovation and care about outcomes that are good for business, everyday life and making a better world - creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, andTransport. Our partnership approach breaks through problems and reduces complexity. We don't invent in isolation - we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive. Role Overview We are seeking a highly motivated and technically proficient Sales & Business Development Specialist to join our dynamic sales team. The ideal candidate will have a strong background in data center infrastructure, specifically related to heating and cooling systems, and will be responsible for driving sales, providing technical expertise, and fostering relationships with clients in the data center sector. Key Responsibilities Sales & Business Development Develop and implement strategic business development plans to drive sales expansion and synergies across various countries in Europe/Middle East/APAC. Identify and pursue new business opportunities in the data centre industry focusing on heating and cooling solutions as well as strategic partnerships including customer sharing Develop and execute sales and new product development strategies to achieve revenue targets and expand market share. Conduct market research to understand industry trends, customer needs, and competitive landscape. Technical Expertise Provide in-depth knowledge of heating and cooling systems Collaborate with clients to analyse their specific data centre needs and recommend appropriate solutions. Prepare and deliver technical presentations and product demonstrations to prospective customers. Work with Product Category Management optimising on our offering and solutions. Relationship Management Build and maintain strong relationships with clients, facility managers, engineers, and other stakeholders within data centres. Serve as the point of contact for technical inquiries and support during the sales process. Build and maintain strong relationships with the Sales and Category Management teams internally. Collaborate closely with local Country Sales, key account and direct sales teams to ensure a unified approach to market penetration and customer engagement as well as aligning business development activities with our overall strategic goals. Collaborative Work Work closely with the Product Category and engineering team to ensure customer requirements are translated into accurate specifications and proposals. Coordinate with marketing to create sales collateral and promotional materials that accurately reflect product capabilities. Coordinate with Sales on developing and capturing on the sales pipeline. Project Management Assist in the development of project proposals, including cost estimations and timeline assessments. Provide ongoing support throughout the project life cycle to ensure successful implementation and customer satisfaction. Critical Competencies for Success Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Substantial experience in sales engineering or technical sales within the heating and cooling sector, preferably in data centers. Strong understanding of data center operations, HVAC systems, and energy efficiency standards. Strong relations with with key decision makers in the data centre space. Proven track record of meeting or exceeding sales targets. Exceptional communication, presentation, and negotiation skills. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Certification in HVAC, LEED, or other relevant industry certifications preferred. Familiarity with design software such as AutoCAD or Revit. Knowledge of energy management and sustainability practices in data centers.
18/06/2026
Full time
IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. Weembrace innovation and care about outcomes that are good for business, everyday life and making a better world - creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, andTransport. Our partnership approach breaks through problems and reduces complexity. We don't invent in isolation - we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive. Role Overview We are seeking a highly motivated and technically proficient Sales & Business Development Specialist to join our dynamic sales team. The ideal candidate will have a strong background in data center infrastructure, specifically related to heating and cooling systems, and will be responsible for driving sales, providing technical expertise, and fostering relationships with clients in the data center sector. Key Responsibilities Sales & Business Development Develop and implement strategic business development plans to drive sales expansion and synergies across various countries in Europe/Middle East/APAC. Identify and pursue new business opportunities in the data centre industry focusing on heating and cooling solutions as well as strategic partnerships including customer sharing Develop and execute sales and new product development strategies to achieve revenue targets and expand market share. Conduct market research to understand industry trends, customer needs, and competitive landscape. Technical Expertise Provide in-depth knowledge of heating and cooling systems Collaborate with clients to analyse their specific data centre needs and recommend appropriate solutions. Prepare and deliver technical presentations and product demonstrations to prospective customers. Work with Product Category Management optimising on our offering and solutions. Relationship Management Build and maintain strong relationships with clients, facility managers, engineers, and other stakeholders within data centres. Serve as the point of contact for technical inquiries and support during the sales process. Build and maintain strong relationships with the Sales and Category Management teams internally. Collaborate closely with local Country Sales, key account and direct sales teams to ensure a unified approach to market penetration and customer engagement as well as aligning business development activities with our overall strategic goals. Collaborative Work Work closely with the Product Category and engineering team to ensure customer requirements are translated into accurate specifications and proposals. Coordinate with marketing to create sales collateral and promotional materials that accurately reflect product capabilities. Coordinate with Sales on developing and capturing on the sales pipeline. Project Management Assist in the development of project proposals, including cost estimations and timeline assessments. Provide ongoing support throughout the project life cycle to ensure successful implementation and customer satisfaction. Critical Competencies for Success Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Substantial experience in sales engineering or technical sales within the heating and cooling sector, preferably in data centers. Strong understanding of data center operations, HVAC systems, and energy efficiency standards. Strong relations with with key decision makers in the data centre space. Proven track record of meeting or exceeding sales targets. Exceptional communication, presentation, and negotiation skills. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Certification in HVAC, LEED, or other relevant industry certifications preferred. Familiarity with design software such as AutoCAD or Revit. Knowledge of energy management and sustainability practices in data centers.
About The Role Business Analyst - Hereford, England, United Kingdom - Type: Permanent - Working Pattern: Hybrid (3 days a week onsite). MandM is evolving how we deliver change, combining structured project delivery with product led ways of working. As we build empowered, cross functional squads, we are looking for a Business Analyst who will serve as the crucial link between business needs and technological solutions. You'll deliver comprehensive, end to end business analysis across the organisation. This role is all about deep diving into business problems or opportunities, identifying areas for improvement, and shaping feasible options that align with our strategic goals. You will be an essential part of a collaborative team, helping to define success measures while contributing to and developing our internal business analysis community. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies we have built long term relationships with, enabling us to offer big household names and up and coming brands, giving value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace encourages collaborative working, teamwork, and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Business Analyst to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role Competitive Salary: Your talent deserves recognition Giving Back: 2 paid volunteer days to support the causes you care about Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. Generous Holiday Allowance: 5 weeks of well deserved breaks, you can even buy an extra week. Birthday Delight: Take your special day off to celebrate you Free Parking Health & Wellbeing programme, including critical illness insurance The Role Scope You will undertake end to end research and analysis to understand how our business areas work across people, processes, data, and technology. You will seamlessly navigate various delivery environments (Agile, Scrum, Waterfall) ensuring new digital products and business changes directly meet user requirements and corporate constraints. While focusing on core analysis, you will also have the scope to lead smaller initiatives and support larger, complex corporate projects. Role key responsibilities Requirements Engineering & Analysis Elicit, analyse, challenge, and validate business and user needs, proactively addressing any conflicting requirements. Define and manage core analysis artefacts, including problem statements, epics, features, user stories, acceptance criteria, and non functional requirements. Ensure strict traceability of requirements from initial business needs through to final technical development functionality. Process & Systems Modelling Map and evaluate existing business processes to identify operational gaps, friction points, and improvement opportunities. Select and apply appropriate business modelling techniques to create clear diagrams representing organisational workflows and interactions. Collaborate closely with stakeholders to design, prioritise, and facilitate the implementation of objective, measurable process improvements. Delivery Collaboration & Solution validation Adapt your analytical approach to fit the delivery framework of the squad you are supporting, whether Agile, Scrum, or Waterfall. Act as a key collaborator within multidisciplinary teams, identifying user experience gaps, and reviewing prototypes, test plans, and outcomes. Support stakeholders in understanding how product changes are delivered, making insightful decisions regarding prioritisation and Minimum Viable Product (MVP) designs. Relationship & Community Management Build highly effective working relationships across internal departments and external stakeholder groups. Adapt your communication approach, tone, and style to explain decisions clearly using evidence, while smoothly resolving conflicts. Contribute to the development of the business analysis practice through collaboration, knowledge sharing, and promotion of best practices. About You What we're looking for Core BA Experience: Minimum of 3 years of experience working as a business analyst successfully collaborating across multiple internal departments and external stakeholders. Methodology Alignment: Practical experience working within a Scrum or broader Agile framework is essential, alongside the ability to work within Waterfall environments when required. Analytical Mindset: Excellent critical thinking, analysis, and root cause problem solving skills. Highly detail oriented and outcome focused. Communication & Articulation: A strong communicator who can translate complex data, user experiences, and systems functionality into accessible findings for business stakeholders. Tools & Certifications (Desirable): Experience using Jira and Confluence. A professional certification in Business Analysis (ISEB/BCS) or process improvement methodologies (Lean, Six Sigma) is highly advantageous. A degree in Business Administration or Computer Science is a plus. Why Join MandM? Be part of a genuine transformation in how we deliver technology, systems, and business change. Own end to end analysis on initiatives that directly impact our digital product performance and user experiences. Become an embedded specialist within your business area while actively shaping our internal BA community. Opportunity to lead small projects and support medium to large scale business evolutions. If you are motivated by solving complex problems, driving process excellence, and bridging the gap between business and technology, we'd love to hear from you. About Us Our Values At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. Integrity Teamwork Accountability Entrepreneurial approach
18/06/2026
Full time
About The Role Business Analyst - Hereford, England, United Kingdom - Type: Permanent - Working Pattern: Hybrid (3 days a week onsite). MandM is evolving how we deliver change, combining structured project delivery with product led ways of working. As we build empowered, cross functional squads, we are looking for a Business Analyst who will serve as the crucial link between business needs and technological solutions. You'll deliver comprehensive, end to end business analysis across the organisation. This role is all about deep diving into business problems or opportunities, identifying areas for improvement, and shaping feasible options that align with our strategic goals. You will be an essential part of a collaborative team, helping to define success measures while contributing to and developing our internal business analysis community. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies we have built long term relationships with, enabling us to offer big household names and up and coming brands, giving value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace encourages collaborative working, teamwork, and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Business Analyst to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role Competitive Salary: Your talent deserves recognition Giving Back: 2 paid volunteer days to support the causes you care about Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. Generous Holiday Allowance: 5 weeks of well deserved breaks, you can even buy an extra week. Birthday Delight: Take your special day off to celebrate you Free Parking Health & Wellbeing programme, including critical illness insurance The Role Scope You will undertake end to end research and analysis to understand how our business areas work across people, processes, data, and technology. You will seamlessly navigate various delivery environments (Agile, Scrum, Waterfall) ensuring new digital products and business changes directly meet user requirements and corporate constraints. While focusing on core analysis, you will also have the scope to lead smaller initiatives and support larger, complex corporate projects. Role key responsibilities Requirements Engineering & Analysis Elicit, analyse, challenge, and validate business and user needs, proactively addressing any conflicting requirements. Define and manage core analysis artefacts, including problem statements, epics, features, user stories, acceptance criteria, and non functional requirements. Ensure strict traceability of requirements from initial business needs through to final technical development functionality. Process & Systems Modelling Map and evaluate existing business processes to identify operational gaps, friction points, and improvement opportunities. Select and apply appropriate business modelling techniques to create clear diagrams representing organisational workflows and interactions. Collaborate closely with stakeholders to design, prioritise, and facilitate the implementation of objective, measurable process improvements. Delivery Collaboration & Solution validation Adapt your analytical approach to fit the delivery framework of the squad you are supporting, whether Agile, Scrum, or Waterfall. Act as a key collaborator within multidisciplinary teams, identifying user experience gaps, and reviewing prototypes, test plans, and outcomes. Support stakeholders in understanding how product changes are delivered, making insightful decisions regarding prioritisation and Minimum Viable Product (MVP) designs. Relationship & Community Management Build highly effective working relationships across internal departments and external stakeholder groups. Adapt your communication approach, tone, and style to explain decisions clearly using evidence, while smoothly resolving conflicts. Contribute to the development of the business analysis practice through collaboration, knowledge sharing, and promotion of best practices. About You What we're looking for Core BA Experience: Minimum of 3 years of experience working as a business analyst successfully collaborating across multiple internal departments and external stakeholders. Methodology Alignment: Practical experience working within a Scrum or broader Agile framework is essential, alongside the ability to work within Waterfall environments when required. Analytical Mindset: Excellent critical thinking, analysis, and root cause problem solving skills. Highly detail oriented and outcome focused. Communication & Articulation: A strong communicator who can translate complex data, user experiences, and systems functionality into accessible findings for business stakeholders. Tools & Certifications (Desirable): Experience using Jira and Confluence. A professional certification in Business Analysis (ISEB/BCS) or process improvement methodologies (Lean, Six Sigma) is highly advantageous. A degree in Business Administration or Computer Science is a plus. Why Join MandM? Be part of a genuine transformation in how we deliver technology, systems, and business change. Own end to end analysis on initiatives that directly impact our digital product performance and user experiences. Become an embedded specialist within your business area while actively shaping our internal BA community. Opportunity to lead small projects and support medium to large scale business evolutions. If you are motivated by solving complex problems, driving process excellence, and bridging the gap between business and technology, we'd love to hear from you. About Us Our Values At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. Integrity Teamwork Accountability Entrepreneurial approach