An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity with network troubleshooting (LAN, Wi-Fi, VLANs) and cloud services
15/10/2025
Full time
An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity with network troubleshooting (LAN, Wi-Fi, VLANs) and cloud services
2nd Line IT Support Engineer (MSP) ? Central London Up to £45,000 We're looking for a skilled and motivated 2nd Line IT Support Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. Overview We're looking for a skilled and motivated Solutions Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. You'll act as a key escalation point for complex issues, provide advanced 3rd-line support, and contribute to a range of infrastructure projects across server, network, and cloud environments. Key Responsibilities Deliver high-level remote and on-site technical support. Configure and maintain Windows Server environments, including Active Directory, Group Policy, and DNS/DHCP. Manage virtual platforms (Hyper-V / VMware) and backup solutions (e.g. Veeam). Support network setups including VLANs, VPNs, routing, and IP configurations. Assist with deployments and migrations involving cloud and MDM platforms (e.g. Microsoft 365, Intune). Document systems, procedures, and technical changes. Collaborate with 1st and 2nd-line teams to resolve escalated issues efficiently. Skills & Experience Strong knowledge of Windows Server administration and virtualisation technologies. Experience supporting enterprise backup and disaster recovery solutions. Solid networking understanding (TCP/IP, VLANs, DNS, DHCP, VPN). Familiarity with cloud storage and endpoint security tools. Excellent troubleshooting and communication skills. What We Offer Competitive salary and benefits package. Exposure to a variety of technologies and client environments. Career development and progression opportunities. Supportive, collaborative team culture. If this role sounds of interest, please apply or send me an email at .
14/10/2025
Full time
2nd Line IT Support Engineer (MSP) ? Central London Up to £45,000 We're looking for a skilled and motivated 2nd Line IT Support Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. Overview We're looking for a skilled and motivated Solutions Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. You'll act as a key escalation point for complex issues, provide advanced 3rd-line support, and contribute to a range of infrastructure projects across server, network, and cloud environments. Key Responsibilities Deliver high-level remote and on-site technical support. Configure and maintain Windows Server environments, including Active Directory, Group Policy, and DNS/DHCP. Manage virtual platforms (Hyper-V / VMware) and backup solutions (e.g. Veeam). Support network setups including VLANs, VPNs, routing, and IP configurations. Assist with deployments and migrations involving cloud and MDM platforms (e.g. Microsoft 365, Intune). Document systems, procedures, and technical changes. Collaborate with 1st and 2nd-line teams to resolve escalated issues efficiently. Skills & Experience Strong knowledge of Windows Server administration and virtualisation technologies. Experience supporting enterprise backup and disaster recovery solutions. Solid networking understanding (TCP/IP, VLANs, DNS, DHCP, VPN). Familiarity with cloud storage and endpoint security tools. Excellent troubleshooting and communication skills. What We Offer Competitive salary and benefits package. Exposure to a variety of technologies and client environments. Career development and progression opportunities. Supportive, collaborative team culture. If this role sounds of interest, please apply or send me an email at .
2nd Line IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam, VMware, and more within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server / VMware / Hyper-V Microsoft 365 & Azure Networking Firewalls, Routers, Switches Veeam Backup / Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private healthcare & pension Paid certifications & training Clear career progression The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to com. SER-IN
14/10/2025
Full time
2nd Line IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam, VMware, and more within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server / VMware / Hyper-V Microsoft 365 & Azure Networking Firewalls, Routers, Switches Veeam Backup / Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private healthcare & pension Paid certifications & training Clear career progression The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to com. SER-IN
2nd Line IT Support Engineer - Burgess Hill - Up to £35,000 + Hybrid! We're working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You'll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam, VMware, and more - within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server / VMware / Hyper-V Microsoft 365 & Azure Networking - Firewalls, Routers, Switches Veeam Backup / Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private healthcare & pension Paid certifications & training Clear career progression The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to com. SER-IN
13/10/2025
Full time
2nd Line IT Support Engineer - Burgess Hill - Up to £35,000 + Hybrid! We're working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You'll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam, VMware, and more - within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server / VMware / Hyper-V Microsoft 365 & Azure Networking - Firewalls, Routers, Switches Veeam Backup / Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private healthcare & pension Paid certifications & training Clear career progression The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to com. SER-IN
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsible to This role reports directly to the Operations Manager/Service Desk Manager. Duties/Areas of Responsibility The position will involve the following areas of responsibility: All actions completed throughout the day entered in ConnectWise and timesheet will be completed prior to leaving the office Answering the telephone and providing excellent customer service at all times Correct attire worn always including site visits Ensuring you are meeting your set KPI's and overall the Service Desk Golden KPI's Escalate IT issues to the Senior IT Service Desk Engineer/Service Desk Manager where necessary Creating/maintaining IT Glue for customers as well as internally Making recommendations to the Sales team from the Service desk where identified Diagnose and resolve technical issues for our customers as well as internally Undertake small to medium-sized IT projects as instructed by the Service Desk Manager Ensuring security and upgrades are applied and kept up to date on desktops and laptops for our customers as well as internally Ensuring all software purchased licensing is recorded and maintained for our customers and internally Providing support for MAC and PC for our customers and internally Other Excellent time keeping (Arriving on time) Prepare documents, meeting materials and correspondence Perform basic administrative support duties as required to meet specific operational objectives Perform miscellaneous job-related duties as assigned by the Service Desk Manager Work efficiently to meet deadlines and tasks set Provide assistance as required to the Service Desk Manager and internal team Ensure your workspace and office is kept tidy Minimum Experience/ requirements Service desk experience minimum of 12 months (ideally 24 months) Full driving licence and car Windows 11/ Mac OS Managed Support Printer Managed Support Server 2022 and above Managed Support Management of Domains/DNS Group Policy Management/ Active Directory and Intune Management Office 365 Admin Centre - SharePoint / OneDrive / Teams Networking (DNS, DHCP, TCP/IP, VLAN experience) Cyber Security Solutions (AV, Email Security, Web Filtering) Understanding of PowerShell scripts Additional Useful Knowledge VOIP Telephony Support - 3CX/Horizon/Teams Azure Virtual Desktop / Terminal Server and RDS MDM Solutions: Hexnode and others ConnectWise Manage Cisco Copilot Special Requirements Adhere to company protocol as laid out in the Company Handbook Additional responsibilities as requested by the Service Desk Manager ISO 27001 and 9001 awareness including Information Security Awareness If you're an experienced Service Desk Engineer looking to take the next step in your career, we'd love to hear from you. Apply now to be considered for this exciting opportunity!
09/10/2025
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsible to This role reports directly to the Operations Manager/Service Desk Manager. Duties/Areas of Responsibility The position will involve the following areas of responsibility: All actions completed throughout the day entered in ConnectWise and timesheet will be completed prior to leaving the office Answering the telephone and providing excellent customer service at all times Correct attire worn always including site visits Ensuring you are meeting your set KPI's and overall the Service Desk Golden KPI's Escalate IT issues to the Senior IT Service Desk Engineer/Service Desk Manager where necessary Creating/maintaining IT Glue for customers as well as internally Making recommendations to the Sales team from the Service desk where identified Diagnose and resolve technical issues for our customers as well as internally Undertake small to medium-sized IT projects as instructed by the Service Desk Manager Ensuring security and upgrades are applied and kept up to date on desktops and laptops for our customers as well as internally Ensuring all software purchased licensing is recorded and maintained for our customers and internally Providing support for MAC and PC for our customers and internally Other Excellent time keeping (Arriving on time) Prepare documents, meeting materials and correspondence Perform basic administrative support duties as required to meet specific operational objectives Perform miscellaneous job-related duties as assigned by the Service Desk Manager Work efficiently to meet deadlines and tasks set Provide assistance as required to the Service Desk Manager and internal team Ensure your workspace and office is kept tidy Minimum Experience/ requirements Service desk experience minimum of 12 months (ideally 24 months) Full driving licence and car Windows 11/ Mac OS Managed Support Printer Managed Support Server 2022 and above Managed Support Management of Domains/DNS Group Policy Management/ Active Directory and Intune Management Office 365 Admin Centre - SharePoint / OneDrive / Teams Networking (DNS, DHCP, TCP/IP, VLAN experience) Cyber Security Solutions (AV, Email Security, Web Filtering) Understanding of PowerShell scripts Additional Useful Knowledge VOIP Telephony Support - 3CX/Horizon/Teams Azure Virtual Desktop / Terminal Server and RDS MDM Solutions: Hexnode and others ConnectWise Manage Cisco Copilot Special Requirements Adhere to company protocol as laid out in the Company Handbook Additional responsibilities as requested by the Service Desk Manager ISO 27001 and 9001 awareness including Information Security Awareness If you're an experienced Service Desk Engineer looking to take the next step in your career, we'd love to hear from you. Apply now to be considered for this exciting opportunity!
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
09/10/2025
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
3rd Line Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rd Line Support Engineer to join their growing team in Putney. This is a hands-on role for someone with solid MSP experience who thrives on complex problem-solving, infrastructure design, and driving technical excellence across Microsoft cloud environments. As a senior technical point of escalation, you'll take ownership of advanced support requests, lead project implementations, and help shape the evolution of clients' IT systems to ensure performance, security, and scalability. Key Responsibilities: Act as the final escalation point for complex technical issues across client environments. Troubleshoot and resolve advanced incidents involving networking, infrastructure, cloud services, and security. Deliver and support Microsoft 365, Azure AD, and Intune deployments. Manage advanced configurations within Azure (VMs, networking, conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in an MSP environment (essential). Strong technical expertise across: Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive) Azure Active Directory & Conditional Access Microsoft Intune / Endpoint Manager Microsoft Defender security suite Deep troubleshooting skills across networks, infrastructure, and applications. Experience with firewall management, routing, and VPN configuration. Skilled in automation/scripting (PowerShell preferred). Comfortable managing both remote and on-site support for diverse client environments. Desirable Skills: Microsoft certifications (MS-100, AZ-104, MD-102 or equivalent). Google Workspace and hybrid cloud experience. Familiarity with Autopilot, device provisioning, and MDM policy creation. Exposure to virtualization (Hyper-V, VMware) or backup/disaster recovery platforms. Please apply for immediate consideration.
06/10/2025
Full time
3rd Line Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rd Line Support Engineer to join their growing team in Putney. This is a hands-on role for someone with solid MSP experience who thrives on complex problem-solving, infrastructure design, and driving technical excellence across Microsoft cloud environments. As a senior technical point of escalation, you'll take ownership of advanced support requests, lead project implementations, and help shape the evolution of clients' IT systems to ensure performance, security, and scalability. Key Responsibilities: Act as the final escalation point for complex technical issues across client environments. Troubleshoot and resolve advanced incidents involving networking, infrastructure, cloud services, and security. Deliver and support Microsoft 365, Azure AD, and Intune deployments. Manage advanced configurations within Azure (VMs, networking, conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in an MSP environment (essential). Strong technical expertise across: Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive) Azure Active Directory & Conditional Access Microsoft Intune / Endpoint Manager Microsoft Defender security suite Deep troubleshooting skills across networks, infrastructure, and applications. Experience with firewall management, routing, and VPN configuration. Skilled in automation/scripting (PowerShell preferred). Comfortable managing both remote and on-site support for diverse client environments. Desirable Skills: Microsoft certifications (MS-100, AZ-104, MD-102 or equivalent). Google Workspace and hybrid cloud experience. Familiarity with Autopilot, device provisioning, and MDM policy creation. Exposure to virtualization (Hyper-V, VMware) or backup/disaster recovery platforms. Please apply for immediate consideration.
Central IT Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have an exciting opportunity to join the team at TEAL as an IT Engineer who will work as part of TEAL s school support team, supporting the IT infrastructure across all TEAL Schools, Including LAN, WAN, WiFi, Server, Storage and IT assets. You will be the local IT support team s escalation link for resolving 2nd/3rd line issues effectively, to allow the on-site teams to efficiently manage 1st/2nd line queries. The role is solutions and problem-solving oriented, working closely with the local IT support team, the TEAL School Support IT team, and the IT Director to provide an outstanding IT Support service. The role will be based at Driffield School and Sixth Form, however you will be required to travel to other sites where required. This is a permanent position working up to 37 hours per week, however If you are interested in working on a part time or flexible basis, please get in touch as we would be happy to explore this further with you. Your actual salary upon appointment with TEAL will be £36,363 gross per annum (based on a full time equivalent). Why choose us? Our core purpose is to make great schools and happier, stronger communities so that people have better lives. This underpins everything we do. The way we do this is by: always doing what is right; trusting in each other, standing shoulder to shoulder and doing what we know makes the difference. What can we offer you? Access to our staff benefits platform which includes big brand discounts and other financial incentives including a cycle to work scheme offering discounted bike purchase Family friendly policies, including sector leading Maternity, Adoption and Neonatal care pay offers. Membership of the East Riding Pension Scheme with benefits including secure earnings linked pension and a lump sum death grant of three times your salary Well-being support including discounted gym membership; free annual flu vaccinations; refund of the cost of the annual NHS prescription prepayment certificate; access to a free employee assistance scheme 24/7 with advice on a wide range of practical issues ranging from legal information and consumer issues to specialist counselling. What are we looking for? We are looking for an individual who has previous IT support experience, preferably in an education setting. The successful postholder will be required to reliably commute between multiple sites in order to provide support via our traded service agreements. Your knowledge, skills and experience: Excellent knowledge of Microsoft Office suite Demonstrable knowledge of Windows 11 and Windows Server OS Working experience of networking hardware configuration LAN,WAN and network deployment applications such as SCCM, InTune, Google Admin Console and MDM solutions Multi-domain-single tenant office365 management Backup infrastructure technologies, NAS, Replication Hosts, Veeam and BaaS. We look forward to receiving your application and we will contact you once your application has been reviewed. The closing date for applications is 3 pm on Friday 26 September. The Education Alliance is committed to safeguarding and promoting the welfare of children and young people. Clearance from the Disclosure and Barring Service prior to appointment and we undertake an online check, in line with the Keeping Children Safe in Education 2025 guidance.
04/10/2025
Full time
Central IT Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have an exciting opportunity to join the team at TEAL as an IT Engineer who will work as part of TEAL s school support team, supporting the IT infrastructure across all TEAL Schools, Including LAN, WAN, WiFi, Server, Storage and IT assets. You will be the local IT support team s escalation link for resolving 2nd/3rd line issues effectively, to allow the on-site teams to efficiently manage 1st/2nd line queries. The role is solutions and problem-solving oriented, working closely with the local IT support team, the TEAL School Support IT team, and the IT Director to provide an outstanding IT Support service. The role will be based at Driffield School and Sixth Form, however you will be required to travel to other sites where required. This is a permanent position working up to 37 hours per week, however If you are interested in working on a part time or flexible basis, please get in touch as we would be happy to explore this further with you. Your actual salary upon appointment with TEAL will be £36,363 gross per annum (based on a full time equivalent). Why choose us? Our core purpose is to make great schools and happier, stronger communities so that people have better lives. This underpins everything we do. The way we do this is by: always doing what is right; trusting in each other, standing shoulder to shoulder and doing what we know makes the difference. What can we offer you? Access to our staff benefits platform which includes big brand discounts and other financial incentives including a cycle to work scheme offering discounted bike purchase Family friendly policies, including sector leading Maternity, Adoption and Neonatal care pay offers. Membership of the East Riding Pension Scheme with benefits including secure earnings linked pension and a lump sum death grant of three times your salary Well-being support including discounted gym membership; free annual flu vaccinations; refund of the cost of the annual NHS prescription prepayment certificate; access to a free employee assistance scheme 24/7 with advice on a wide range of practical issues ranging from legal information and consumer issues to specialist counselling. What are we looking for? We are looking for an individual who has previous IT support experience, preferably in an education setting. The successful postholder will be required to reliably commute between multiple sites in order to provide support via our traded service agreements. Your knowledge, skills and experience: Excellent knowledge of Microsoft Office suite Demonstrable knowledge of Windows 11 and Windows Server OS Working experience of networking hardware configuration LAN,WAN and network deployment applications such as SCCM, InTune, Google Admin Console and MDM solutions Multi-domain-single tenant office365 management Backup infrastructure technologies, NAS, Replication Hosts, Veeam and BaaS. We look forward to receiving your application and we will contact you once your application has been reviewed. The closing date for applications is 3 pm on Friday 26 September. The Education Alliance is committed to safeguarding and promoting the welfare of children and young people. Clearance from the Disclosure and Barring Service prior to appointment and we undertake an online check, in line with the Keeping Children Safe in Education 2025 guidance.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Support Engineer - Chelmsford IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Any networking or VOIP experience would be a bonus Ability to find solutions and assist staff at all levels Excellent communication skills Ability to prioritise tasks and deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: IT Helpdesk & Desktop Support Building and deploying laptop clones Installing basic laptop components Provide Microsoft Office 365 support Escalate and manage more complex support tickets Working on VOIP and Networking issues Able to support users remotely and on-premises Create user profiles Roll out software centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks This role is full-time onsite in Chelmsford. You must live within a reasonable commuting distance of Chelmsford and be willing to go into the office 5 days a week. My client is looking to pay a starting salary of £28,000 - £30,000 DOE + benefits. To apply, press apply now or send your CV to matthew com Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
03/10/2025
Full time
IT Support Engineer - Chelmsford IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Any networking or VOIP experience would be a bonus Ability to find solutions and assist staff at all levels Excellent communication skills Ability to prioritise tasks and deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: IT Helpdesk & Desktop Support Building and deploying laptop clones Installing basic laptop components Provide Microsoft Office 365 support Escalate and manage more complex support tickets Working on VOIP and Networking issues Able to support users remotely and on-premises Create user profiles Roll out software centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks This role is full-time onsite in Chelmsford. You must live within a reasonable commuting distance of Chelmsford and be willing to go into the office 5 days a week. My client is looking to pay a starting salary of £28,000 - £30,000 DOE + benefits. To apply, press apply now or send your CV to matthew com Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Job : 1st / 2nd Line Support Engineer Working hours : 9:00am to 6:00pm Monday to Thursday and 9:00am to 5:00pm on Fridays Location : Central London - Fully onsite Salary : up to £30,000 We are partnering with a growing Managed Service Provider that are on the lookout for a 1st / 2nd Line Support Engineer to help support their clients' IT environments, while also getting the opportunity to work on exciting projects. The 1st / 2nd Line Support Engineer will be joining a supportive and collaborative team. The company will invests heavily in the 1st / 2nd Line Support Engineer's growth, covering certifications and giving exposure to a wide range of technologies to broaden their skills. It is also a very social environment, with team events and a strong culture of working together. Essential skills - 1st / 2nd Line Support Engineer: Windows 10 and 11 Networking Office 365 SharePoint Teams Experience working with a ticketing system Desirable skills - 1st / 2nd Line Support Engineer: Azure Apple MDM Windows Server Google Workspace If you are interested in joining a supportive and growing organisation then please apply with a copy of your most up to date CV.
03/10/2025
Full time
Job : 1st / 2nd Line Support Engineer Working hours : 9:00am to 6:00pm Monday to Thursday and 9:00am to 5:00pm on Fridays Location : Central London - Fully onsite Salary : up to £30,000 We are partnering with a growing Managed Service Provider that are on the lookout for a 1st / 2nd Line Support Engineer to help support their clients' IT environments, while also getting the opportunity to work on exciting projects. The 1st / 2nd Line Support Engineer will be joining a supportive and collaborative team. The company will invests heavily in the 1st / 2nd Line Support Engineer's growth, covering certifications and giving exposure to a wide range of technologies to broaden their skills. It is also a very social environment, with team events and a strong culture of working together. Essential skills - 1st / 2nd Line Support Engineer: Windows 10 and 11 Networking Office 365 SharePoint Teams Experience working with a ticketing system Desirable skills - 1st / 2nd Line Support Engineer: Azure Apple MDM Windows Server Google Workspace If you are interested in joining a supportive and growing organisation then please apply with a copy of your most up to date CV.
IT Support Engineer - Central London - £28,000 to £32,000 + Bonus + Benefits We are currently working with a market leading financial firm in the City of London to recruit a IT Support Engineer to provide day to day IT support on the trading floor. The IT Support Engineer will provide 1st Line support to a busy trading floor ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line Support Engineers such as Azure and complex systems. You will be working on a rota to support the trading hours so you will need to be flexible with your working hours. To be considered for the IT Support Engineer position you must have the following: Good Active Directory experience - password resets and account creation Experience supporting Office 365 / Outlook / Exchange / Word / PowerPoint / Excel Proven experience of Windows 10 Desktop support Windows Server troubleshooting experience eg printer connection issues Basic networking skills with DNS, TCP/IP, LANs, WANs Passion around IT and learning new technologies The ideal candidate for the IT Support Engineer position will have some of the below: Intune/MDM experience Networking experience (routers & switches, firewalls etc) Microsoft SQL VMware Endpoint protection technologies Knowledge of HTML/CSS Windows Server 2012, 2012R2 2016 and 2019 Experience working within the financial sector or supporting financial applications eg Bloomberg The IT Support Engineer will be performing 1st/2nd Line duties alongside the Senior Engineers and will be exposed to a wide variety of technologies and situations, making this a brilliant role to build a strong foundation in your IT career. The business prides itself on developing its staff and cover exam costs for certifications and offers extensive on the job training.
02/10/2025
Full time
IT Support Engineer - Central London - £28,000 to £32,000 + Bonus + Benefits We are currently working with a market leading financial firm in the City of London to recruit a IT Support Engineer to provide day to day IT support on the trading floor. The IT Support Engineer will provide 1st Line support to a busy trading floor ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line Support Engineers such as Azure and complex systems. You will be working on a rota to support the trading hours so you will need to be flexible with your working hours. To be considered for the IT Support Engineer position you must have the following: Good Active Directory experience - password resets and account creation Experience supporting Office 365 / Outlook / Exchange / Word / PowerPoint / Excel Proven experience of Windows 10 Desktop support Windows Server troubleshooting experience eg printer connection issues Basic networking skills with DNS, TCP/IP, LANs, WANs Passion around IT and learning new technologies The ideal candidate for the IT Support Engineer position will have some of the below: Intune/MDM experience Networking experience (routers & switches, firewalls etc) Microsoft SQL VMware Endpoint protection technologies Knowledge of HTML/CSS Windows Server 2012, 2012R2 2016 and 2019 Experience working within the financial sector or supporting financial applications eg Bloomberg The IT Support Engineer will be performing 1st/2nd Line duties alongside the Senior Engineers and will be exposed to a wide variety of technologies and situations, making this a brilliant role to build a strong foundation in your IT career. The business prides itself on developing its staff and cover exam costs for certifications and offers extensive on the job training.
2nd Line Support Engineer - Mobile Device Management Location: Hatfield Full-time onsite Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you'll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You'll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management - no hardware or logistical phone support. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
01/10/2025
Full time
2nd Line Support Engineer - Mobile Device Management Location: Hatfield Full-time onsite Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you'll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You'll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management - no hardware or logistical phone support. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
