Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive, solution-focused attitude. What Next? - Apply Now!
17/10/2025
Full time
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive, solution-focused attitude. What Next? - Apply Now!
IT Technician (1st and 2nd Line Support) Chester-le-Street - 5 days per week ONSITE 3 month Contract - £20 per hour(Umbrella) One of my national clients' is looking for 2 IT Technicians to join their team on a 3 month basis. The role will be based fully onsite, 5 days per week(Monday-Friday). Key Skills and Responsibilities You will be an experienced IT Engineer, comfortable providing 1st and 2nd Line support. This role does involve working within the helpdesk, therefore you will be confident in supporting end users remotely. Technically you will have experience of supporting within a M365 environment. You will be a team player, ready to hit the ground running and assist in the triage of new and backlogged tickets. Next Steps If you are interested, please submit your updated CV today to be considered. The client is looking for an immediate start, to those who can start w.c 27th October would be preferred.
17/10/2025
Full time
IT Technician (1st and 2nd Line Support) Chester-le-Street - 5 days per week ONSITE 3 month Contract - £20 per hour(Umbrella) One of my national clients' is looking for 2 IT Technicians to join their team on a 3 month basis. The role will be based fully onsite, 5 days per week(Monday-Friday). Key Skills and Responsibilities You will be an experienced IT Engineer, comfortable providing 1st and 2nd Line support. This role does involve working within the helpdesk, therefore you will be confident in supporting end users remotely. Technically you will have experience of supporting within a M365 environment. You will be a team player, ready to hit the ground running and assist in the triage of new and backlogged tickets. Next Steps If you are interested, please submit your updated CV today to be considered. The client is looking for an immediate start, to those who can start w.c 27th October would be preferred.
Senior ICT Consultant Senior ICT Consultant Buckinghamshire & Berkshire £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis.Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Benefits include salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, electric/hybrid car leasing scheme, cycle and ebike scheme, eye care voucher scheme, Mental Health First Aiders and an Employee Assistance Programme. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 400 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
17/10/2025
Full time
Senior ICT Consultant Senior ICT Consultant Buckinghamshire & Berkshire £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis.Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Benefits include salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, electric/hybrid car leasing scheme, cycle and ebike scheme, eye care voucher scheme, Mental Health First Aiders and an Employee Assistance Programme. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 400 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
Temporary Helpdesk Analyst sought by a company that plays a key role in influencing education policies. The largest of its kind in the UK, the company is driven by its commitment to making education a great industry to work in. This is a temporary contract, initially for 1 month. The Role: Working within the Information Systems department and reporting to the Helpdesk Manager, as a Helpdesk Analyst you will be responsible for providing frontline technical support to all company system users. Your duties will include: Provide effective frontline technical support and advice to system users Diagnose and troubleshoot support issues to resolution, or escalate as appropriate, ensuring that key steps are recorded in the helpdesk. To take responsibility for ensuring proper recording and updating of all requests in line with the helpdesk system in use: ensuring that all interactions and resolutions can be tracked for reporting and statistics Create, modify and manage user accounts, groups and access permissions for Company IT systems, ensuring efficient and secure user management. Perform routine system checks and tasks as directed e.g. MS Teams Video, ensuring systems and resources are readily available Liaise with external suppliers as directed or as necessary to support successful resolution of user support issues To participate in IT projects as and when required enabling the support of systems as they go live. Maintain an awareness of all IT systems in use as listed on the Application Asset register To create and maintain step by step documentation on processes, user guides relating to key areas of work and contribute to the maintenance of the helpdesk database and solutions library The successful Helpdesk Analyst will demonstrate: Degree or further education Well-developed experience in a similar environment in an IT Support role MCP MCSE or equivalent experience (desirable) A good working knowledge of Microsoft 365 (Teams, Word, Outlook, PowerPoint, Excel, Access, MS Project, Visio) Strong working knowledge of Active Directory, Azure, Softphones, VPN, Antivirus Software, Database systems Ability to set up and configure a range of user devices. For example: PCs, laptops, Mobile phones, desk telephones, printers Ability to create and maintain user and device accounts across a range of back-end systems e.g. ActiveDirectory / Azure / InTune and Microsoft Entra. Ability to successfully manage relations with external suppliers Ability to maintain up to date records and accurate data in relevant electronic and hard copy systems Ability to evaluate information to respond to a range of queries within established guidelines and procedures Ability to maintain confidentiality Clear and approachable telephone manner and ability to deal with callers in a confident and professional manner Ability to write clearly and concisely e.g. for preparing user guidance documents, or creation and maintenance of documentation on processes Ability to travel to attend (occasional) activities and meetings away from the normal place of work, and which may involve stays away from home. These could be locally, regionally or nationally. Benefits: £25.47 per hour 41 days holiday including bank holidays (pro rata) Additional 4 days paid leave over Christmas shutdown period Helpdesk Analyst - temporary contract, initially 1 month Central London £25.47 per hour Service Desk 1st Line First Line IT Technician Technical Support IT Analyst Support Analyst IT Support
17/10/2025
Full time
Temporary Helpdesk Analyst sought by a company that plays a key role in influencing education policies. The largest of its kind in the UK, the company is driven by its commitment to making education a great industry to work in. This is a temporary contract, initially for 1 month. The Role: Working within the Information Systems department and reporting to the Helpdesk Manager, as a Helpdesk Analyst you will be responsible for providing frontline technical support to all company system users. Your duties will include: Provide effective frontline technical support and advice to system users Diagnose and troubleshoot support issues to resolution, or escalate as appropriate, ensuring that key steps are recorded in the helpdesk. To take responsibility for ensuring proper recording and updating of all requests in line with the helpdesk system in use: ensuring that all interactions and resolutions can be tracked for reporting and statistics Create, modify and manage user accounts, groups and access permissions for Company IT systems, ensuring efficient and secure user management. Perform routine system checks and tasks as directed e.g. MS Teams Video, ensuring systems and resources are readily available Liaise with external suppliers as directed or as necessary to support successful resolution of user support issues To participate in IT projects as and when required enabling the support of systems as they go live. Maintain an awareness of all IT systems in use as listed on the Application Asset register To create and maintain step by step documentation on processes, user guides relating to key areas of work and contribute to the maintenance of the helpdesk database and solutions library The successful Helpdesk Analyst will demonstrate: Degree or further education Well-developed experience in a similar environment in an IT Support role MCP MCSE or equivalent experience (desirable) A good working knowledge of Microsoft 365 (Teams, Word, Outlook, PowerPoint, Excel, Access, MS Project, Visio) Strong working knowledge of Active Directory, Azure, Softphones, VPN, Antivirus Software, Database systems Ability to set up and configure a range of user devices. For example: PCs, laptops, Mobile phones, desk telephones, printers Ability to create and maintain user and device accounts across a range of back-end systems e.g. ActiveDirectory / Azure / InTune and Microsoft Entra. Ability to successfully manage relations with external suppliers Ability to maintain up to date records and accurate data in relevant electronic and hard copy systems Ability to evaluate information to respond to a range of queries within established guidelines and procedures Ability to maintain confidentiality Clear and approachable telephone manner and ability to deal with callers in a confident and professional manner Ability to write clearly and concisely e.g. for preparing user guidance documents, or creation and maintenance of documentation on processes Ability to travel to attend (occasional) activities and meetings away from the normal place of work, and which may involve stays away from home. These could be locally, regionally or nationally. Benefits: £25.47 per hour 41 days holiday including bank holidays (pro rata) Additional 4 days paid leave over Christmas shutdown period Helpdesk Analyst - temporary contract, initially 1 month Central London £25.47 per hour Service Desk 1st Line First Line IT Technician Technical Support IT Analyst Support Analyst IT Support
2nd Line Engineer Beaconsfield - Onsite in surrounding areas, Amersham, Maidenhead, High Wycombe Up to £35k DOE An expanding managed IT services provider is seeking an experienced Senior IT Engineer who is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customer service while supporting schools across Buckinghamshire and Berkshire. Key Responsibilities: Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. Resolve technical problems affecting school operations by delivering effective solutions. Provide internal network support and maintain school IT infrastructure. Lead installations or upgrades of servers, networks, and associated hardware/software. Mentor and support 1st/2nd line technicians as required. Deliver staff training and enforce ICT policies within schools. Install, repair, and configure a wide range of devices (desktop computers, iPads, printers, telephones, projectors, AV equipment, etc.). Key Requirements: 2-3 years' experience in a Senior ICT Technician or 2nd/3rd line support role ( education sector experience desirable but not essential). Strong knowledge of Windows Server, Active Directory, and Microsoft operating systems. Familiarity with virtualisation technologies, particularly Hyper-V. Experience with cloud technologies such as Office 365 and Azure. Proven ability to lead installations of servers and networks. Excellent troubleshooting and decision-making skills during IT emergencies. Outstanding customer service and communication abilities (both verbal and written). Flexible, adaptable, and able to work independently while managing your own time effectively. Please apply for immediate consideration, interviews taking place next week.
17/10/2025
Full time
2nd Line Engineer Beaconsfield - Onsite in surrounding areas, Amersham, Maidenhead, High Wycombe Up to £35k DOE An expanding managed IT services provider is seeking an experienced Senior IT Engineer who is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customer service while supporting schools across Buckinghamshire and Berkshire. Key Responsibilities: Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. Resolve technical problems affecting school operations by delivering effective solutions. Provide internal network support and maintain school IT infrastructure. Lead installations or upgrades of servers, networks, and associated hardware/software. Mentor and support 1st/2nd line technicians as required. Deliver staff training and enforce ICT policies within schools. Install, repair, and configure a wide range of devices (desktop computers, iPads, printers, telephones, projectors, AV equipment, etc.). Key Requirements: 2-3 years' experience in a Senior ICT Technician or 2nd/3rd line support role ( education sector experience desirable but not essential). Strong knowledge of Windows Server, Active Directory, and Microsoft operating systems. Familiarity with virtualisation technologies, particularly Hyper-V. Experience with cloud technologies such as Office 365 and Azure. Proven ability to lead installations of servers and networks. Excellent troubleshooting and decision-making skills during IT emergencies. Outstanding customer service and communication abilities (both verbal and written). Flexible, adaptable, and able to work independently while managing your own time effectively. Please apply for immediate consideration, interviews taking place next week.
1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants to learn, grow, and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and process improvement What My Client Is Looking For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK driving licence Why Join My Client? Be part of a fast-growing MSP where your career can take off Funded training and certifications to help you progress (CompTIA, Microsoft, Cisco) A friendly, supportive team that celebrates success and values your input Varied work with exposure to a wide range of clients and technologies Genuine opportunities to grow your skills and move up within the business If you're ready to kick-start or take the next step in your IT career and want to join an MSP that values its people, apply today and discover where this role can take you. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
17/10/2025
Full time
1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants to learn, grow, and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and process improvement What My Client Is Looking For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK driving licence Why Join My Client? Be part of a fast-growing MSP where your career can take off Funded training and certifications to help you progress (CompTIA, Microsoft, Cisco) A friendly, supportive team that celebrates success and values your input Varied work with exposure to a wide range of clients and technologies Genuine opportunities to grow your skills and move up within the business If you're ready to kick-start or take the next step in your IT career and want to join an MSP that values its people, apply today and discover where this role can take you. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Technical Support Engineer (IT Support) Ayrshire £25,000 to £35,000 + Cycle to Work Scheme + On-site Gym + Private Healthcare Are you a Technical Support Engineer/Graduate or similar looking to join a tight knitted team with over 15 years of experience in offering IT Support for a range of industries and companies. Do you want the opportunity to kick start your career with a company with distinguished partnerships with industry leading companies such as Dell and Microsoft, that offers multiple opportunities and experiences for you to expand your skills and progress into a managerial position. This opportunity gives you the chance to work with a multi-skilled team which will help to train and support you to technically progress in IT Support. On offer is the chance for a Technical Support Engineer or graduate to join a company which takes pride in being able to provide quality IT solutions for all business aspects. This reputation is proven in their distinguished client based which has stayed with them since their creation. In the role you will assist in client IT Support in relation to Cloud Tools and Apps, Microsoft 365 and Hardware. As an IT Support Engineer, you will be expected to have an understanding of Microsoft 365 platforms as well as Microsoft server roles. You will also need to have strong networking skills in relation to firewalls, TCP/IP, subnetting as well as routing and switching. This role would suit an IT Support Technician or graduate who is keen to gain new experiences and expand their IT skills. You will need to be able to manage support requests, installations, administration and configuration tasks. The candidate desirable would have knowledge in hardware installation, Microsoft servers, AI tools and Microsoft 365 management. The Role: External support for all remote client related issues Microsoft 365 management Various IT tasks such as networks and firewalls General IT problem solving The Person: IT Support Technician or graduate Within 20 miles from job site Keen to progress their career REF BBBH21867 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
17/10/2025
Full time
Technical Support Engineer (IT Support) Ayrshire £25,000 to £35,000 + Cycle to Work Scheme + On-site Gym + Private Healthcare Are you a Technical Support Engineer/Graduate or similar looking to join a tight knitted team with over 15 years of experience in offering IT Support for a range of industries and companies. Do you want the opportunity to kick start your career with a company with distinguished partnerships with industry leading companies such as Dell and Microsoft, that offers multiple opportunities and experiences for you to expand your skills and progress into a managerial position. This opportunity gives you the chance to work with a multi-skilled team which will help to train and support you to technically progress in IT Support. On offer is the chance for a Technical Support Engineer or graduate to join a company which takes pride in being able to provide quality IT solutions for all business aspects. This reputation is proven in their distinguished client based which has stayed with them since their creation. In the role you will assist in client IT Support in relation to Cloud Tools and Apps, Microsoft 365 and Hardware. As an IT Support Engineer, you will be expected to have an understanding of Microsoft 365 platforms as well as Microsoft server roles. You will also need to have strong networking skills in relation to firewalls, TCP/IP, subnetting as well as routing and switching. This role would suit an IT Support Technician or graduate who is keen to gain new experiences and expand their IT skills. You will need to be able to manage support requests, installations, administration and configuration tasks. The candidate desirable would have knowledge in hardware installation, Microsoft servers, AI tools and Microsoft 365 management. The Role: External support for all remote client related issues Microsoft 365 management Various IT tasks such as networks and firewalls General IT problem solving The Person: IT Support Technician or graduate Within 20 miles from job site Keen to progress their career REF BBBH21867 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team?If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation.Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site.You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business.You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role.In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving.This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today.Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
17/10/2025
Full time
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team?If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation.Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site.You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business.You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role.In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving.This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today.Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The three roles will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.
17/10/2025
Full time
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The three roles will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.
Education Support Professionals Ltd
Hull, Yorkshire
Do you work in a school and ever called a service desk or helpdesk, with an education data query and thought, I'd love that job helping out other schools colleagues? Or maybe you feel there is more to life than managing a schools admin and accuracy but want to stay involved in the sector Or maybe you have such a strong understanding of SIMS.net, Arbor or Bromcom that you feel you can train others and make a real difference to your colleagues and schools/academies? If this strikes a chord with you then get in touch ESP is recruiting for an MIS accredited team supporting schools across the UK from their offices in Hull. It is principally a service desk role, so logging and responding to calls from schools on a variety of data issues from technical to user training, as well as giving the opportunity to specialise in certain areas and/or training. Our client will consider someone who could start at 1st line, IE a basic understanding of school admin up to a 2nd line level IE you would already have a strong knowledge of modules like exams, timetabling or assessment. You could already be a schools administrator, schools secretary, ICT technician, data manager, a Bursar, school business manager or software specialist. Knowledge of sims, arbor or bromcom from a user's perspective is strongly preferred although good understanding of systems and the desire to be trained up would be good as an alternative This could be suitable for someone who wants an all year round full time role, or part time /reduced hours or term time only. Core hours are 8.30-4.30 but there could be some flexibility here.
17/10/2025
Full time
Do you work in a school and ever called a service desk or helpdesk, with an education data query and thought, I'd love that job helping out other schools colleagues? Or maybe you feel there is more to life than managing a schools admin and accuracy but want to stay involved in the sector Or maybe you have such a strong understanding of SIMS.net, Arbor or Bromcom that you feel you can train others and make a real difference to your colleagues and schools/academies? If this strikes a chord with you then get in touch ESP is recruiting for an MIS accredited team supporting schools across the UK from their offices in Hull. It is principally a service desk role, so logging and responding to calls from schools on a variety of data issues from technical to user training, as well as giving the opportunity to specialise in certain areas and/or training. Our client will consider someone who could start at 1st line, IE a basic understanding of school admin up to a 2nd line level IE you would already have a strong knowledge of modules like exams, timetabling or assessment. You could already be a schools administrator, schools secretary, ICT technician, data manager, a Bursar, school business manager or software specialist. Knowledge of sims, arbor or bromcom from a user's perspective is strongly preferred although good understanding of systems and the desire to be trained up would be good as an alternative This could be suitable for someone who wants an all year round full time role, or part time /reduced hours or term time only. Core hours are 8.30-4.30 but there could be some flexibility here.
Job Title: IT Support Engineer Location: Rotherham, South Yorkshire Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more We're working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You'll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements - Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required Technical Environment Includes: - Windows 10/11, Windows Server, Active Directory, Group Policy - Microsoft 365, Teams, SharePoint, Exchange, OneDrive - Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls) - Endpoint security, data backup, disaster recovery tools This is an excellent opportunity for an IT Support Engineer in Rotherham who wants to broaden their technical exposure and develop their career within a fast-moving, innovative manufacturing environment. You'll gain experience across a wide technical stack, with career progression routes into Systems Administration, Infrastructure Engineering, or IT Project Delivery. Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing
17/10/2025
Full time
Job Title: IT Support Engineer Location: Rotherham, South Yorkshire Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more We're working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You'll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements - Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required Technical Environment Includes: - Windows 10/11, Windows Server, Active Directory, Group Policy - Microsoft 365, Teams, SharePoint, Exchange, OneDrive - Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls) - Endpoint security, data backup, disaster recovery tools This is an excellent opportunity for an IT Support Engineer in Rotherham who wants to broaden their technical exposure and develop their career within a fast-moving, innovative manufacturing environment. You'll gain experience across a wide technical stack, with career progression routes into Systems Administration, Infrastructure Engineering, or IT Project Delivery. Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
17/10/2025
Full time
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
IT Helpdesk Technician Kenilworth, Warwickshire (with hybrid working) About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.Due to an exciting period of growth, we are now looking for an IT Helpdesk Technician to join us on a full-time, permanent basis, working 37.5 hours per week. The Benefits - Salary of £28,000 - £30,000 per annum- 25 days' annual leave, increasing with service- Flexible and Hybrid working arrangements- Defined contributory pension scheme or pension auto-enrolment scheme- Professional development and career growth opportunities- Collaborative and friendly work environment- Employee assistance scheme- Hapi - employee benefits and wellbeing platform- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Employee rewards- Free parking- Free drinksThis is an exciting opportunity for a COMP TIA certified IT helpdesk professional with system administration and networking experience to join our innovative and supportive organisation.You'll gain practical experience across a broad range of IT systems and technologies, developing your skills in a collaborative environment where learning and professional growth are paramount.So, if you're passionate about technology and looking for a role where your skills can make a real impact, then apply today! The Role As an IT Helpdesk Technician, you will provide technical support to staff within our Head Office and regional offices.Specifically, you will support our IT team, receiving and logging calls from our staff regarding their hardware and software. Ensuring tasks are effectively prioritised, you will ensure issues are resolved and any associated documentation/invoices/warranties are also completed.Additionally, you will:- Provide support for IT equipment and software- Manage IT assets and software- Set up new accounts and new starters- Ensure meeting rooms are set up with all necessary equipment- Maintain and set up laptops and mobile phones in Microsoft Intune- Support the Facilities Manager and Reception staff with all IT requests About You To be considered as an IT Helpdesk Technician, you will need:- Experience using a helpdesk and providing 1st line support for IT systems- Experience in basic user account management in Windows Active Directory and mailbox administration within Office 365- Experience in equipment preparation and the rollout of Laptops, PCs and Mobile Phones to staff members- Experience troubleshooting more complicated faults in software and hardware- Experience in general administration of Office 365 and administering Windows Server 2019 and above- Experience in basic networking- Basic SharePoint 365 administration experience- Current CompTIA + and CompTIA Network+ certifications or equivalents (acquired within the last three years or refreshed and certificated)- A full, valid driving licence (due to our location)Please note, this role will involve travelling with another member of the team to the Wales office (three times per year) and the Scotland office (once per year).We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.We look forward to working with you!Other organisations may call this role IT Support Technician, Helpdesk Support Technician, Service Desk Technician, 1st Line Support Technician, or IT Helpdesk Analyst.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're ready to take the next step in your career as an IT Helpdesk Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
17/10/2025
Full time
IT Helpdesk Technician Kenilworth, Warwickshire (with hybrid working) About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.Due to an exciting period of growth, we are now looking for an IT Helpdesk Technician to join us on a full-time, permanent basis, working 37.5 hours per week. The Benefits - Salary of £28,000 - £30,000 per annum- 25 days' annual leave, increasing with service- Flexible and Hybrid working arrangements- Defined contributory pension scheme or pension auto-enrolment scheme- Professional development and career growth opportunities- Collaborative and friendly work environment- Employee assistance scheme- Hapi - employee benefits and wellbeing platform- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Employee rewards- Free parking- Free drinksThis is an exciting opportunity for a COMP TIA certified IT helpdesk professional with system administration and networking experience to join our innovative and supportive organisation.You'll gain practical experience across a broad range of IT systems and technologies, developing your skills in a collaborative environment where learning and professional growth are paramount.So, if you're passionate about technology and looking for a role where your skills can make a real impact, then apply today! The Role As an IT Helpdesk Technician, you will provide technical support to staff within our Head Office and regional offices.Specifically, you will support our IT team, receiving and logging calls from our staff regarding their hardware and software. Ensuring tasks are effectively prioritised, you will ensure issues are resolved and any associated documentation/invoices/warranties are also completed.Additionally, you will:- Provide support for IT equipment and software- Manage IT assets and software- Set up new accounts and new starters- Ensure meeting rooms are set up with all necessary equipment- Maintain and set up laptops and mobile phones in Microsoft Intune- Support the Facilities Manager and Reception staff with all IT requests About You To be considered as an IT Helpdesk Technician, you will need:- Experience using a helpdesk and providing 1st line support for IT systems- Experience in basic user account management in Windows Active Directory and mailbox administration within Office 365- Experience in equipment preparation and the rollout of Laptops, PCs and Mobile Phones to staff members- Experience troubleshooting more complicated faults in software and hardware- Experience in general administration of Office 365 and administering Windows Server 2019 and above- Experience in basic networking- Basic SharePoint 365 administration experience- Current CompTIA + and CompTIA Network+ certifications or equivalents (acquired within the last three years or refreshed and certificated)- A full, valid driving licence (due to our location)Please note, this role will involve travelling with another member of the team to the Wales office (three times per year) and the Scotland office (once per year).We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.We look forward to working with you!Other organisations may call this role IT Support Technician, Helpdesk Support Technician, Service Desk Technician, 1st Line Support Technician, or IT Helpdesk Analyst.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're ready to take the next step in your career as an IT Helpdesk Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
17/10/2025
Full time
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
Ideal Personnel and Recruitment Solutions
Milton Keynes, Buckinghamshire
Our client has a vacancy for an enthusiastic IT Support Technician to join their small but dedicated Service Desk team. This is a fantastic opportunity to grow your skills in a hands-on environment, supporting a wide range of IT systems and users across the business. The role is office based full-time, working Monday to Thursday and Friday hours per week. As an IT Support Technician, you'll be the first point of contact for technical issues, helping colleagues resolve hardware, software, and network problems. You'll also play a key role in maintaining our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations and upgrades. Assist with network patching and printer support. Administer user accounts (e.g. password resets, account creation) via Active Directory. Maintain accurate documentation of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We're looking for someone who's technically capable, customer-focused, and eager to learn. You'll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1-2 years in a 1st line helpdesk or IT support role. Windows OS (e.g. Windows 11) and Microsoft Office applications. Active Directory, along with VPN and anti-virus solutions. PC/laptop hardware and peripherals, including printers. Mobile devices and mobile device management tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is advantageous. Personal Attributes: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Highly organised with attention to detail. Clear and effective communication skills. Able to work independently and as part of a team Passionate about delivering high-quality support. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
17/10/2025
Full time
Our client has a vacancy for an enthusiastic IT Support Technician to join their small but dedicated Service Desk team. This is a fantastic opportunity to grow your skills in a hands-on environment, supporting a wide range of IT systems and users across the business. The role is office based full-time, working Monday to Thursday and Friday hours per week. As an IT Support Technician, you'll be the first point of contact for technical issues, helping colleagues resolve hardware, software, and network problems. You'll also play a key role in maintaining our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations and upgrades. Assist with network patching and printer support. Administer user accounts (e.g. password resets, account creation) via Active Directory. Maintain accurate documentation of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We're looking for someone who's technically capable, customer-focused, and eager to learn. You'll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1-2 years in a 1st line helpdesk or IT support role. Windows OS (e.g. Windows 11) and Microsoft Office applications. Active Directory, along with VPN and anti-virus solutions. PC/laptop hardware and peripherals, including printers. Mobile devices and mobile device management tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is advantageous. Personal Attributes: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Highly organised with attention to detail. Clear and effective communication skills. Able to work independently and as part of a team Passionate about delivering high-quality support. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
17/10/2025
Full time
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
17/10/2025
Full time
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
Job Title: IT Helpdesk Team Leader Location: Bridgend, South Wales (travel is expected as part of this role) Salary : £28,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 5 days per week, 8 hours per day during our open hours of Monday to Sunday; 08:00 to 18:00 About Us: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities: Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity / skillset / knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team's communication through call quality monitoring Measure, monitor and report team KPIs to the Head of Service, highlighting successes, challenges, and performance against objectives Ensuring all open cases are updated with relevant information and customers are regularly updated Be accountable and responsible for consistently giving a first-class service through our Helpdesk Provide additions and updates to existing process documentation, ensuring we keep solutions up to date About you: You will have proven leadership experience, ideally within an ICT/Telecoms Helpdesk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Salary dependent on experience within range of £28,000 - £30,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.
17/10/2025
Full time
Job Title: IT Helpdesk Team Leader Location: Bridgend, South Wales (travel is expected as part of this role) Salary : £28,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 5 days per week, 8 hours per day during our open hours of Monday to Sunday; 08:00 to 18:00 About Us: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities: Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity / skillset / knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team's communication through call quality monitoring Measure, monitor and report team KPIs to the Head of Service, highlighting successes, challenges, and performance against objectives Ensuring all open cases are updated with relevant information and customers are regularly updated Be accountable and responsible for consistently giving a first-class service through our Helpdesk Provide additions and updates to existing process documentation, ensuring we keep solutions up to date About you: You will have proven leadership experience, ideally within an ICT/Telecoms Helpdesk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Salary dependent on experience within range of £28,000 - £30,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
17/10/2025
Full time
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
17/10/2025
Full time
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We're working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don't need any previous experience - full training is provided from start to finish. Plus, you'll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We're currently helping over 100 candidates every month secure new roles. Whether you're working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here's how the programme works - it's split into three simple stages: Stage 1 - Online Learning You'll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You'll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You'll then move on to practical learning via our advanced LiveLabs platform. This is where you'll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory - and this stage will ensure you're truly job-ready. Stage 3 - Certification Exams After your training, you'll take the official CompTIA A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you've completed the full programme, we'll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you'll start on a salary between £24,000 and £30,000. We guarantee you'll be offered a role - or you'll get a full refund of your course fees. The total cost is just £795. With over 1,000 successful job placements each year, we've got a proven track record of helping people break into IT. Take a look at our website to see recent success stories. If you've read this far and you're serious about building a future in IT, don't wait - apply now and one of our friendly team will be in touch soon.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.