Application Analyst

Application Analyst

De Montfort University (DMU)

Information Technology & Media Services

Ref. D-60931380-02

Grade E, £27,511 - £33,797 per annum

Permanent, Full-time

Leicester

Build your career, join De Montfort University (DMU) in Leicester as an IT Application Analyst

De Montfort University is a large University with a commitment to the public good and is proud of its achievements in successfully supporting students from diverse backgrounds which are underrepresented within Higher Education.

Faculty / Directorate

Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformative change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations in place the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based services, data analytics, the Internet of Things and Office 365.

Role

The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS directorate. As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas.

You will work with functional teams across ITMS working in collaboration with supplier and business staff to deliver a full range of Application analyst activities. You will work collaboratively with specialists for architecture, service management and security/governance to ensure best practice is followed.

Ideal Candidate

You will have experience in supporting applications in large or complex organisations, including the monitoring of support calls and compliance to agreed service levels.

You will have great communication skills along with strong analytical, problem solving and troubleshooting skills.

You will have strong collaboration and facilitation skills with a good understanding of inter-team working.

DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered.

To discover more and apply, please go to: https://bit.ly/2mRKBqW

Closing date: 31st October 2019.