Northampton, Northamptonshire
Onyx Recruitment
IT Infrastructure Specialist - Our client is a successful and growing business services company based in Northampton. They are seeking an experienced IT Infrastructure Specialist to deliver Projects, Solutions & Consultancy Services to their clients. This is a great opportunity to join an expanding company with great career prospects. To apply successfully you will have a minimum 5 years' extensive experience in the design and delivery of projects covering a broad range of IT system, services and solutions (closely aligned to Microsoft applications and cloud-based service stacks (Azure, Office 365). Industry recognised accreditations such as Microsoft MCSE, Cisco CCNA, VMware VCP or equivalent level of certification would also be highly desirable.
Responsibilities of Role
- Delivery of technical design, implementation and consultancy for IT projects and solutions (upgrades, integration work and greenfield installations)
- Create project documentation, including scope of works, design/build, planning, handover documents and progress reports
- Work with the sales team to provide pre-sales technical support, consultation and solution design proposals
- Seek and highlight additional opportunities whilst reviewing clients existing IT infrastructure
- Evaluate and recommend changes in performance tuning, infrastructure design and monitoring for clients
- Ensure regular progress reports are created and distributed to key stakeholders
- Assist with the handover/transition of new client IT systems and services to the service desk and field teams
- Undertake client audits (review of client infrastructure and security vulnerability testing)
- Undertake personal, technical training and development to ensure technical skills are kept up-to-date and aligned to the business and divisional plans
- Keep appraised and evaluate new technologies
- Provide technical support assistance/guidance to the 3rd line service desk team
- Assist in the training and development of service helpdesk staff and field engineers
- Define, develop and maintain infrastructure deployment techniques, standards, policies and procedures
- Assist with the management, upgrade and delivery of new IT for the company infrastructure
- Suggest improvements for the on-going development of the professional services division
Attributes Required
- Team player and able to effectively interact with a variety of individuals (internal staff and clients) with different competencies and backgrounds
- Excellent customer service and communication skills
- Work under own initiatives to ensure high quality delivery to clients
- Self-propelled work ethic with ability to stay on task and focused with minimal supervision
- Willing to work on a flexible work schedule and travel as required
- Ability to handle multiple projects simultaneously
- Good written and documentation skills
To apply, or to find out more about this opportunity, please email your CV to Onyx Recruitment.