L1 Support Service Desk (Fresher)
- UCA Consulting ltd
- Gothenburg, Sweden
- 12/12/2018
Job Description
Job title: L1 Support Service Desk (Fresher)
Location: Gothenburg, Sweden
Language: Swedish native/ C1
Availability (notice period) to join once confirmed: Immediate
Expected Monthly Salary in SEK: SEK 19-22K Gross monthly/ EUR 16-17 P/H
Contract: Direct
Years of relevant experience: Fresher/Junior
An exciting opportunity has emerged for a multilingual service desk analyst to provide Level 1 End User IT support, instruct users on the use of software, announce urgent / important information from the IT group, as well as receive and assign software, hardware and network requests to the appropriate team.
Skills and Experienced required:
- Basic knowledge of networks, email systems and the ability to understand the IT environment
- Fluent German
- Ability to learn effectively and possess a high level of flexibility
- Customer focused and approachable
- Demonstrate an analytical approach when it comes to problem solving
- Any previous experience in the IT / Helpdesk / Service Desk fields
- Prior experience of IT infrastructure support (not essential)
UCA Consulting is a Recruitment Consultancy, placing professional candidates in permanent, temporary and interim jobs. Our success of being one of the leaders in construction, engineering, IT recruitment agency can be related to our candidate selection procedure and eventually placing the right candidate for the right job. We specialise in Construction, IT, Engineering, Customer Service and Support sectors. We provide a comprehensive search and selection service to match your vacancy with the best candidates. Our honesty and integrity, combined with our enthusiasm for filling vacancies with exactly the right candidates, gives exceptional value for money to your organisation.
We happily work with our clients who are ready to partner with us in the selection procedure of the candidates we put forward. We have a wide range of Construction, IT, Engineering and Customer Service jobs listed on our website and have an extensive database of candidates to network with and choose from. We use a wide range of resources and tools, such as our network of partnerships and niche job boards, CV databases, social media sites and our own candidate database, to help our clients fill their vacancies quickly and effectively.