1st Line Support Junior IT Support Technician

Calder Recruitment are looking to recruit a Junior Support Technician to work within the IT support team for our prestigious client in the Normanton area. You will be providing 1st line support to our internal users. The team use the latest software and infrastructure to provide in-house support for our internal users. This is a rare opportunity to join a fast growing and developing company Key Duties include: • Incident call logging and service desk operation • 1st Line technical support; diagnosing, fault finding and fix • Operational maintenance; setting up user accounts, maintaining backups, daily tasks • Desktop and laptop configuration • System administration and monitoring. The Person – Key Requirements • Positive, friendly and proven approach to customer service and an understanding of service levels • Organised and methodical approach to tasks • Ability to manage time effectively across multiple tasks according to agreed priorities • Priorities of own work • Strong communication skills externally and internally Experience of working with the following is desirable, but not essential; system administration tasks (setting up user accounts, security, email), hardware and software installations, PC’s laptops and peripherals, exposure to Active Directory/Exchange, Windows server, Virtual Environment, - VMware, networking (LAN/WAN technologies), MS SQL Database. We are an innovative company within our field with a fun and friendly but professional working environment. Our people are the key to our success and we seek enthusiastic individuals who want to make a difference within our business and contribute to our future direction. Skills Required Virtual Environment, - VMware, networking (LAN/WAN technologies), MS SQL Database. system administration