IT Technician

Are you an experienced IT Technician looking to take on an exciting new challenge? If so IrvinGQ now have a fantastic opportunity available for an IT Technician to join our team. The role will be based in Llangeinor, but you will be responsible for a number of sites. In return for your hard work as our IT Technician, you can expect to receive a Competitive salary. Benefits include a competitive pension as well as working a 4-day week, Monday to Thursday. Who are we looking for? The ideal IT Technician will have an in-depth knowledge of Windows desktop operating systems and Microsoft Office applications. You will have experience of using a helpdesk ticketing system, providing 1st line technical support within a business. The successful IT Technician will have good analytical and problem solving skills as well as excellent end user service skills. You will also have a good understanding of: - LAN/WAN architecture including TCP/IP, DNS, DHCP, WINS, Wireless - Firewalls, VPN, Switches, Routers. (Cisco, HP Aruba networks). - Microsoft Server 2016/2008/2003 and Active Directory. - Microsoft Exchange server 2016. - VOIP. What will I be doing? Reporting to the IT Manager, the IT Technician will be responsible for the day to day support of the IT systems, networks and supporting software. Responsibilities include: - First line of contact and support to end users via telephone, email and face-to-face; - Raising and updating user support issues; - Providing desktop / server based support; - Where appropriate provide basic training and advice of software use after installation - Troubleshooting and isolation as well as performing Systems Administrator duties within a Windows Active Directory environment including: Group policies, User accounts, Mailboxes and Permissions - Performing diagnostics of common network problems About IrvinGQ IrvinGQ is a market-leading £45million global business, employing nearly 350 people in the UK and France. We preserve the internationally established brand names of Irvin & GQ Parachutes and maintain the proud traditions of these predecessors in continuing to supply products of quality and reliability for nearly 100 years. If you are looking for your next challenge as our IT Technician, then we want to hear from you, please click APPLY! The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website