Technical Delivery Manager (ICT Support)

We are recruiting for a Technical Delivery Manager for our client, one of the UK’s most successful independent, IT, Cloud & Managed Services Providers. The business split across four main focus areas of: Technology Solutions, Cyber Security, Cloud Solutions, and Communications. Technical Delivery Manager (ICT Support) - Role & Responsibilities: • This role operates from an external client base in the Leeds area • To be responsible for effective Project delivery • The ability to communicate technical issues to a non-technical audience • Keeping project plans / documentation up to date • To meet with and provide key stakeholders with effective communication regarding new / in life projects • End to end ownership of all Projects and Internal developments through to closure • Build strong relationships through effective methods of communication • Identify and work towards service improvements • Assess, prioritise and manage workload ensuring team goals are achieved Skills, Knowledge & Experience • Experience of Unix based systems • ITIL framework • VoIP Telephony systems • Line of Business application support / project experience • Staff mentoring & development • 5 Years working in IT Support or Project team with demonstrable experience at a 3rd line level and / or a Managerial position. • Strong understanding of Microsoft Server & Desktop technologies and their associated suite of packages • Experience of Server / Workstation hardware (Upgrade / Migration / Rollout) • Mobile technologies - Android / iOS • Ability to lead and operate within a team • Working within a financial services company Benefits • Up to £45,000 basic salary • Pension Scheme • Up to 10 days training per annum • Perkbox • Free financial wellbeing advice • Childcare voucher scheme • Birthdays off as a paid holiday • An extra week holiday the year you get married • Referral scheme Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd