1st/2nd Line Helpdesk Analyst Hatfield Up to £28k DOE Start ASAP

1st/2nd Line Helpdesk Analyst Hatfield Up to £28k DOE Start ASAP My client is looking for an enthusiastic and intuitive 1st/2nd line Helpdesk Analyst, to join the team and help deliver support and services to one of their Key Customers. The successful candidate will provide customer focused Helpdesk & Desktop Support to the EMEA region, ensuring the delivery of High Quality IT Operational Services at one of my clients Key Customers in Hatfield as well as providing on-site proximity support. They will also provide local Technical Assistance to Support Level 2 and 3 teams at customers in London. Some of the Key Technical Skills my client is looking for in this 2nd Line Helpdesk Analyst role are; * Windows 7/10 (MCP Preferred) * Office 365 * Active Directory * ITIL Foundation Qualified or have experience working in an ITIL Based Organisation * Mobile Technologies For this 1st/2nd Line Helpdesk Analyst Role you will also need to have Strong Customer-Focused Approach, have experience dealing with Senior Executives and have Excellent Interpersonal Relationship/Customer Management Skills If this 1st/2nd Line Helpdesk Analyst role sounds of interest to you then please apply. 1st/2nd Line Helpdesk Analyst Role Hatfield Up To £28k DOE Start ASAP