2nd Line IT Support Technician

2nd Line IT Support Technician - Citrix, Active Directory including Group Policy, Windows Server, Networking. My client based in Watford are looking for a hands on 2nd Line IT Support Technician to join their small team. You must have technical skills in Citrix, Active Directory including Group Policy, Networking, Windows Server, Windows Desktop environments, MS Office, with excellent communications and clear telephone manners. My client would consider an 1st & 2nd liner looking to progress into a solid, hands on 2nd line role. Working hours are 8.00am to 4.30pm with occasional travel to other offices. Role includes: * Microsoft Active Directory Group Policy configuration and deployment. * Citrix Support. * Networking -Switches & VLANS. * Desktop support. * Helpdesk backup for first line support person. * Anti-Virus management and deployment. * Helpdesk support escalations and first line holiday cover. * Key software deployment. * New user on boarding and off boarding procedures. * Microsoft Word template updates including VBA changes and development. * IT Inductions and training for new employees. * Application updates on key software. * Desktop / Office relocations. * Hardware testing and deployment. This role is commutable from Hemel Hempstead, Luton, St Albans, Aylesbury. Please send your CV ASAP and I will get back to you if suitable