Job Description
My client is a world leading Charity that is changing the way in which we look at mental health. They need a talented and experienced Technical CRM Officer. The role will be ideal for some one that has vast experience with dealing with on site CRMS as my client has not moved in to the cloud yet. You will also have worked on integration's in to CRM systems.
The role will entail to manage all technical activities regarding CRM, Raisers Edge as well as lead, manage and oversee all aspects of technical CRM capabilities. To build, maintain and manage relationships with CRM stakeholders and vendors as well as integrate CRM and other systems whilst providing support for all technical CRM issues.
Whilst the focus of the role is CRM, there will also be opportunities to work closely with other members of IT and work on other system integration projects.
The key skills are needed below-
Thorough knowledge of CRM systems and best practices
Knowledge of CRM purpose and importance.
Experience of managing and supporting CRM systems
Experience of system integrations
Experience of managing relationships with system stakeholders and vendors
Job Benefits-
• 25 days’ annual leave plus bank holidays
• Option to buy up to 5 additional days leave per year.
• For every 3, 6 and 9 years worked, employees will receive 1 additional day’s leave (loyalty days) which will be added to their annual entitlement, pro-rated for part-time and annualised hour employees.
• Standard 37.5 hour working week, with a flexible start time of between 7.30am and 9.30am and a corresponding finish between 4pm and 6pm each day.
• 5% employer contribution of your annual salary into the pension scheme. Employee contribution of 1% from April 2018 and 4% from April 2019.
• Free private medical health insurance including the offer of a yearly medical health check.
• Income protection insurance and life insurance.
• Childcare Vouchers – employees can salary sacrifice up to £243 per month.
• Cycle to work scheme.
• Free tea/coffee facilities throughout the office.
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