Clinical Support Officer

Clinical Support Officer / Administrator Kier Workplace Services is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. We lead the eMBED Health Consortium to deliver services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices. We are looking to recruit a Clinical Support Officer who will provide support to the General Practice and Primary care teams with effective ongoing use of their clinical systems. This role will be based at our offices in York. Key Responsibilities * Support clinical teams in recording and coding patient and clinical information in their patient care systems * Assist in the implementation of consistent approaches to data including the use of templates and structured data sets * Be a specialist in the usage and implementation of clinical systems (e.g. SystmOne and EMIS), including extracting, analysing and feeding back clinical data to enable assessment of activity, service uptake and commissioning * Help promote and facilitate system exploitation and data quality improvement within teams across the Primary Care teams, in support of the commissioning, performance monitoring, clinical governance and public health requirements * Help ensure that delivery of clinical systems support and data quality is consistent and where appropriate skills and expertise is shared across the group * Carry out a wide variety of key project support tasks and reports, in order to ensure smooth running and delivery of a highly effective service * Support the development and co-ordination of all clinical systems training programmes for the Clinical Application and Data Quality system service users, and carry out a wide variety of key project support tasks * This list is not exhaustive and other responsibilities will be required from time to time Key Skills and Qualifications * Previous experience in a similar role * Degree level qualification or equivalent * ITIL awareness * Knowledge of SystmOne and/or EMIS applications would be desirable * IT Training and support * Preparation of training, training preparation and user guide material Make the journey. Leave a legacy. Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture. Kier is an inclusive employer. Let’s shape your world together