Assistant Head of Data Systems

Assistant Head of Data Systems £35,000 Reporting to: Head of Finance & Data Systems (HoFDS) Managing: Data Analysts x 2 Position Overview - Assistant Head of Data Systems The role of Assistant Head of Data Systems will essentially be responsible for data analysis and reporting within the Group and will play a pivotal role in predicting future behaviours & analysing past performance. Leading a team of 2 Data Analysts, the role will be fully responsible for the retrieval, processing, analysis and forecasting of financial data from IN-SYNC Groups’ systems, in order to manage and report on client performance and transactions. Other departmental requirements include creating solutions that will improve data processing; uncovering insights and working with the team to turn them into actions; identifying where the business can automate repetitive tasks; and being proactive with reporting to allow teams to track trends and make decisions. Maintaining and developing our data analytics and reports are key to our newly implemented in-house bespoke software, therefore this role will work closely with the IT Development team to provide feedback on system and process testing. Principle Responsibilities Commercial Financial Data * Control the receipt of incoming data in a timely manner * Ensuring the retrieval, collation, verification, cleansing & entry of financial information to support further processing across the group & reporting used for business decisions * Overseeing and assisting when necessary, the processing and analysis of financial data to generate sales leads and drill down for client invoicing against all of IN-SYNC Groups’ products * Provide forecasts against financial data received from field sales * Maintain and develop the processes/systems behind these Bespoke Systems * Overseeing/assisting the Import of financial information received from clients * Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills * Liaise with other departments to ensure their requirements are being met * Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance * Create management information to support strategic decisions within the business * Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case * Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity * Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement * Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts * Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements & maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency * Provide support with process mapping, review and improvement as required & support information sharing to training function to deliver consistency and quality of behaviours * Provide robust analysis on key business areas with a clear focus on driving actions designed to improve business performance * Manage integration processes for new data sources, from specification to implementation and testing and play a key role in developing in-house Single View databases and custom attribution models, working closely with the Development and Testing team * Effective use of operational knowledge to identify revenue, efficiency and service improvement opportunities & ensure team compliance with standard operating procedures and quality standards People Management * Ensure team building is prioritised with a focus on employee motivation, addressing any motivational issues as they arise * Take a flexible approach to people management to ensure that each individual need are tailored to ensure productivity and job satisfaction * Provide on-going feedback to team members to facilitate continuous personal development and success * Address performance issues in a pro-active, fair and timely manner * Ensure all members of the team are fully trained, knowledgeable and up to date * Support the implementation of learning plans and structured training Essential Skills, Knowledge & Experience * Minimum of 2 years’ experience analysing data * Previous Supervisory/Management experience & Excellent customer focus * Exceptional organisational & time management skills for both self & team * Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel * Good understanding of SQL Management Studio & Visual Studio Business Intelligence