Job Description
Top IT Award winning Company, West London
International Travel Available
Graduate Essential Requirements:
•Have a strong educational back from a leading University
•2:1 and above in Engineering/Maths/Physics/Chemistry/STEM or Computer Science
•A-levels - AAA, AAB, ABB, ABC, BBB, BBC
Graduate Job Specification:
- Be hard working and ambitious
- Be friendly
- Enjoy travel
Graduate Technical Support Engineer / Graduate Business Analyst Desirable skills:
•An excellent telephone manner and the ability to converse with, and retrieve relevant information from, users at all levels of IT literacy and rank
•Good oral and written skills
•The ability to diagnose and troubleshoot problems
•General customer facing experience
Graduate Technical Support Engineer / Graduate Business Analyst Role:
•Providing expert technical support to clients when required assist with day-to-day activities of Engineering Services projects and track project progress
•Producing test schedules, and carrying out in-house and external testing
of hardware and software status and technical review meetings with clients performing on-site
installations of hardware and software systems when required
•Provide technical input during the product SDLCs act as a liaison with the Development Engineering teams
•Act as liaison with component suppliers
•Assisting with software IVR development as and when required
•Assist project management as and when required
Additional Notes:
IT Graduates will be willing to relocate to a reasonable distance from the office and will be expected to do shift and on-call work as well as the occasional
weekend work.*
*Please note this work will be paid for.
Graduates who can relocate are also urged to apply