Customer Solutions Architect

  • CVL
  • Edinburgh, Edinburgh, UK
  • 09/09/2016
Software Engineer

Job Description

About the role Due to business growth we have a vacancy for a Customer Solution Architect, who will be responsible for providing technical solutions to new and existing customers based on the company's product suite. You will be responsible for actively driving and managing the customer requirements gathering and high level design process, as well as working with customers to describe the company's technology and capabilities positioning to both business and technical users. Using business process and analysis skills you will build a set of requirements in consultation with the customer and then, working with development teams, you will produce a high level design. Documentation will be to a high standard, as will your communication skills. Being able to explain technical concepts to a non-technical audience is a key aspect of the role, together with an understanding of business needs and pressures in a commercial setting. Software development activities are also key to this role. You will be working on a variety of projects, implementing customer solutions using the latest development tools, targeting leading-edge mobile technologies. About Capita | AMT Sybex Capita Sigma Seven is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India. Based on our GeoField product platform, we specialise in the delivery of map-based fieldworker solutions, targeted primarily but not exclusively at the utility sector. The GeoField product portfolio is wholly owned, controlled and developed by Sigma Seven, and forms the basis for the delivery of innovative, integrated spatially enabled field worker solutions that link data, process and function across the broader enterprise. Sigma Seven's customer base in the UK currently supports roughly half of the UK's utility customer connections. What you will do: * Determine technical and business requirements from clients and provide technical solutions in a professional manner and to agreed timeframes * Create internal design documentation describing technical solutions * Perform software development for customer solutions as part of a design and development frame work * Interface with the implementation/project team, articulating customer requirement, to ensure smooth transition from Requirements to Delivery * Consulting and educating the customer on delivered solution * Be able to take the lead in project activities, working with groups of developers * Feedback on issues with current products and provide input around new products Your experience will include: Desired skills & Experience: * 5+ years of commercial software development experience * Demonstrated experience .NET 4.5, C# In addition, the following would be an advantage: * Experience with GIS and spatial databases * Xamarin * WPF * LINQ * Degree in software engineering, computer science or related subject What's in it for you? At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment. What we hope you will do next Help us find out more about you by completing our short application process - click apply now. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. Listen | Create | Deliver Follow Capita on twitter @capitacareers Follow Capita on facebook @careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us