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Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. Professional Services plays a critical role in helping customers connect Pendo to measurable business outcomes and sustainable operating practices. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations needed for long-term success. You will serve as a trusted advisor by combining deep product expertise with strong consulting, technical, and project management skills. This role is a hybrid position working 3 days per week in our London office. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that align Pendo capabilities to their desired outcomes. Product enablement and best practices: Enable customers on Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: Lead custom consulting engagements ranging from hands on configuration and optimization to broader organizational initiatives such as governance, product operations, and Center of Excellence development. Help customers solve current challenges while building scalable practices that support long term adoption and value realization. Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and/escalate issues when appropriate. Customer relationship management: Build trusted relationships with customer stakeholders, from day to day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes. Customer outcomes and delivery excellence: Drive measurable business results tied to the goals established at the outset of each engagement. Deliver projects on time, within scope, and with high customer satisfaction so customers view you as a trusted partner, not simply an implementation resource. Practice impact and ownership: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Use judgment, customer focus, AI fluency, and ownership to strengthen both customer outcomes and the overall Professional Services practice. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves 3+ years of experience in consulting, implementation, customer success, professional services, or another customer-facing SaaS role. Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical implementation work such as in-app tagging, Pendo installation, and guide building. Experience working with REST APIs, webhooks, and event-driven architectures. Strong project management and organizational skills, including experience managing multiple projects simultaneously while maintaining quality and timelines. Strong communication, facilitation, and stakeholder management skills across customer audiences. Deep curiosity and problem-solving ability, with the ability to translate customer goals into practical implementation approaches. Nice-to-haves Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling. SQL proficiency and data modeling expertise. Experience with digital adoption, product analytics, customer experience, or product operations. Experience presenting to and influencing stakeholders across multiple organizational levels. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Benefits: Pendo offers comprehensive, top-tier coverage for employees in the United Kingdom, including medical, dental, life coverage, pension match, equity, and high-value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber security and its related challenges are a rapidly growing field. As such, the opportunities for careers in cyber security are also growing. Securing an organisation against cyber threats is a business priority to enable growth and successful digital transformation and we are at the heart of many of these conversations and projects. EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities At EY, we have large scale plans to expand our already market leading Cyber Security practice and anticipate continued growth throughout the next five years. We need excellent people to join us and be part of our exciting growth strategy. At EY, you'll have the chance to build a meaningful and fulfilling career, with global scale, support, inclusive culture and technology, to become the best version of you. The team you join - EY's UK & Ireland Cyber Practice - is part of a global cyber team of 5,000+ professionals focused on developing and delivering cutting edge security transformation programmes, cyber threat management, identity and access management, security architecture, data protection and privacy, and resilience services. We are part of a wider advisory organisation that collectively comprises a $4B, and growing, global consulting practice with 18,000 professionals. Join us and build an exceptional experience for yourself, and a better working world for all. Location - London, Manchester or Scotland The opportunity EY is seeking experienced team members who can review, design and deliver Cyber Identity and Access Management (IAM) services. You will take a key position in delivering EY's cyber security and IAM capabilities. You will also take a supporting role in building out EYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see you providing specialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, or optimising cyber defence operations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Responsibilities, Qualifications, Certifications - External Your key responsibilities Your responsibilities will include but are not limited to: Managing a portfolio of IAM engagements with our clients, responsible for day to day running of the engagements including meeting quality, time and budget targets Working with prospective clients to agree, scope and plan the delivery phase of engagements Contributing to developing the market for IAM across all sectors, identifying sales opportunities and working with senior practice and market leaders in the creation of proposals and marketing material Developing team members by sharing knowledge, mentoring and coaching them and leading by example Creating thought leadership and market materials for selling and promoting EY Cyber and IAM Security offering Skills and attributes for success Be professional, quickly establishing personal credibility and demonstrating expertise Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers Be a team player who is not only looking to enhance their own career but recognises the value of teamwork, facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance Take a practical approach to solving issues and gaining client agreement Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions. Be confident and effective in recognising and managing potential issues during client assignments Structure and manage projects which meet client expectations and mitigate any risks or issues To qualify for the role you must have: Exposure across one or more of the following: Identity Governance, Access Management, Privileged Access Management, Consumer Identity, OT IAM Worked with one or more of the following IAM technologies: Saviynt, Clear Skye, SailPoint, CyberArk, Entra, OneIdentity, BeyondTrust, Okta, Ping, ForgeRock Project management experience on IAM solution deployments (waterfall and/or agile) IAM controls governance frameworks over processes, controls, organisation and infrastructure Ideally, you'll also have IAM business analysis experience IAM assessment, strategy and roadmap development experience Design experience for IAM solutions on client transformations Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms, Media and Technology / Transport IAM Proposition development Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development What we look for Core consulting skills: Advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement Technical skills: Strong technical insight, practical knowledge and specialist capability Market/Sector knowledge: Demonstrable market/sector expertise in your field Versatility: Proven ability to adapt and learn in an innovative environment Please note : The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Are you ready to grow with a team focussing on Microsoft stack that cuts across markets and industries. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. As a manager in the Microsoft Dynamics team, you will play key role in leading Finance workstream across D365 projects in delivering complex enterprise solutions using Dynamics 365 and the Microsoft Power Platform, ensuring alignment with client goals and business outcomes. Key Responsibilities on Microsoft D365 stack Ability to drive discovery or requirement gathering workshops Can Serve as a primary point of contact with client stakeholders and internal leadership Translate business requirements into deployable D365 solutions Skilled at doing Fit Gap assessment Strong internal and external product demonstration skills Ability to draft D365 Process maps based on internal IPs or Microsoft Business Process catalogue Contribute towards Project plan and follow delivery as per defined plan Can estimate for the entire workstream Play the role of Finance SME in a D365 program using his/her own experience and accounting knowledge Provide solution recommendations through Architecture review boards or Design Authority Aware of Modern Microsoft's best practices while recommending solutions Drafting complex functional design documents/functional specifications Able to access new Microsoft releases and make recommendations to internal and external stakeholders Ability to follow Design decisions during large programs Adept at handling Azure DevOps during program delivery Can lead and review configuration, testing and documentation activities and if required provide recommendations and suggestions based on modern Microsoft best practices Well versed with Microsoft stack (Lifecycle Services, Business Process Catalogue, Task Guides, Office, MS Office etc) Working knowledge of Power Platform Knowledge of entire Finance modules in D365 including Fixed Assets, Cash & Bank, Budgeting & Taxation Can identify risks and report any internal/external deviations against budget, schedule and resourcing to the program/project office Can deliver training (Train the Trainer/End User Training) as per the agreed scope of the program Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits whilst liaising with Microsoft support team Can contribute towards reusable asset creation for the firm including templates and methodologies Knowledgeable about D365 data migration framework and Security configurations Can work with 3rd parties like exchange rate providers, payment providers and tax authorities Other Key areas Stakeholder management and working collaboratively with Development and Testing teams to deliver high quality solutions that meet client and user business needs. Able to lead multi geography teams to ensure project timelines are met Ability to manage near shore and off shore teams for build activities like configuration and testing Can mentor and guide junior team members on the subject Area Structured approach to problem-solving and project execution Excellent time management and communication skills, well organised, consistently meeting commitments and creating high level deliverables Must Haves Bachelor's or Master's degree in computer science, Information Technology, Business Administration, Accounting, Finance or a related field Good understanding of financial end-to-end processes such as Record-to-Report, Order-to-Cash, Procure to Pay, Acquire to Dispose Understanding of key performance indicators (KPIs) and metrics used in Finance including Project accounting Microsoft Dynamics solutions Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate At least 2 end to end AX/D365 implementation experience English Proficiency is a must Excellent articulation skills for workshops & meetings while using tools like Microsoft PowerPoint Good to have Relevant Professional qualifications are a plus, e.g., ACA, ACCA, CIMA, CMA/RC, CPA/RA or other Flexibility and willingness to travel Microsoft Certified: Power Platform Fundamentals Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure AI Fundamentals Experience in using Microsoft Business Process catalogue on Azure DevOps Experience on Mavim whist using Microsoft Process catalogue Skilled at using Tax calculation Service and have deployed projects using Tax calculation services Knowledge of Electronic reporting to build electronic report, bank payment files & bank reconciliation Can recommend the right budgeting, expense management, consolidation & financial reporting solution (even outside of Microsoft stack to the client) Knowledge of Making Tax Digital Services in UK Have lead Finance module on multi company and multi country roll out programs Proven Idea submissions Implemented by Microsoft Has led data migration on at-least one Project Experience in D365 Asset management and Leasing, Cost accounting module, D365 Project Operations/Project Management & Accounting Experience with D365 cost management with a manufacturing client Has worked on projects delivering features like Finance Insights, Payment predictions, Invoice capture, Globalisation studio, Electronic Invoicing Knowledge of Microsoft CoPilot for Finance MicrosoftFY26 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Having undergone a paradigm shift in recent years, SAP offers an innovative high-performance real-time platform and solutions which meet the needs of end-to-end digitised enterprises. Our EY SAP team is focused on working with our clients to leverage these SAP innovations and create business value. We are looking for technology-minded, business-focused and creative managers with a passion for bringing context to SAP innovations and ability to demonstrate how it can help transform our clients' day to day operations. We are looking for people who have been there and done it, who want to keep close to the technology and who want to deliver solutions that have optimum impact on their clients. Your key responsibilities In your role as an EY Senior Manager you will have responsibility for designing & delivering our technology projects within our client base. You will be expected to: Manage a SAC project team on a client-facing engagement, working effectively across the full lifecycle delivery of a large, complex technology programme whilst managing project financials Design complex planning and consolidation solutions which meet the requirements of our clients and are in line with leading practices Engage and collaborate with clients' stakeholders across all levels of the organisation Build excellent client relationships and drive sales and opportunities in the market Work as part of a high performing team, mentoring junior members of staff Skills and attributes for success You will have knowledge and experience of the following: SAC certification or equivalent experience Ability to create complex system architecture, from designing a SAC solution to fit with business functional requirements to proposing wider system landscape frameworks to enable data integrations Positioning the features and limitations of SAC Understanding of leading practices for developing SAC models Strong financial planning & consolidation knowledge Full lifecycle project delivery experience (Build, Test & Deploy phases) including workshop planning and delivery, requirements & backlog definition, data model design, creation of Functional & Technical specifications and system configuration Hands-on project delivery experience of SAC capabilities including data integration and modelling, planning calculations, consolidation rules and dashboarding Deep understanding of business finance processes and how SAC can be leveraged to support these Understanding of the sales process, from opportunity through to delivery, with technical expertise to determine how SAC can provide value for our clients To qualify for the role you must have Demonstrable ability to manage large, complex programmes Understanding of the full life cycle of SAC planning implementations both in terms of project delivery and the financial management Experience working with waterfall and agile delivery methodologies Experience delivering financial planning projects, notably complex SAC planning delivery Experience designing complex SAC solutions Excellent communication skills and ability to build 'Trusted Adviser' relationships Strong presentation skills Proven sales expertise Willingness to travel as required in relation to working at Client Sites on specific engagements An understanding of the SAC Planning roadmap and industry trends Ideally, you'll also have SAP analytics experience (SAP BW, HANA, Datasphere or BDC) Experience in complex SAC planning delivery Experience with SAP Group Reporting Experience with SAP BPC or Integrated Planning Industry / sector expertise would be advantageous What we look for You will be comfortable working as part of a multi-disciplinary team, where you operate collaboratively with clients to help them digitize their business processes utilizing the latest SAP technology. You will add value by contextualizing, designing and delivering solutions within your domain expertise, you are expected to continuously develop your skills and product knowledge, staying up-to-date with SAP's innovations and leveraging this to provide insight and creative solutions. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. SAPEPM EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Overview Connecting clients to markets - and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Business Segment Overview: Institutional: Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and management technology. Responsibilities Position Purpose: The purpose of this role is to support the day-to-day management of insitutional CFD & FX clients of Stonex Pro and Retail Partnerships. This person will play a key role in supporting sales with client on-boarding and setup as well as providing day-to-day frontline support to our active API clients. This person will also provide close support to the global sales team through providing assistance during the sales process and contributing to the successful management of the client on an on-going basis. Success for this person will be determined by achieving service levels targets for on-boarding times, case response times, quality targets for service delivery to internal and external clients, accomplishing individual & team objectives as well as maintaining and creating value for house-accounts. A desire to learn the Sales Process and work along Sales representatives, while engaging with clients will be fundamental in this role Primary duties will include: Manage onboarding setup of new partners, including collecting and verifying KYC documentation and coordinating approval with Compliance, as well as manage the technical onboarding of API clients. Engage with Sales Representatives, assisting in a Sales Support Role providing assistance in onboarding and support of clients throughout their lifecycle, including attending client introductory meetings/calls, trainings First line support for all partner queries and issues which includes efficient handling of partner inquiries, issue resolution and facilitating to backline teams or Relationship Managers when necessary. Audit and Quality checks of System Settings and setups to ensure operational setup and commercial terms are properly configured Representation and involvement in cross department requests, projects releases, and technical outages affecting partners. Sending mass email communications to partners, either regular or ad hoc. Update, calculate, invoice and reconcile Partner Rebates and payments Qualifications Qualifications: To land this role you will need: 2 years - previous experience in a FX/CFD customer facing support or relationship management role, with strong focus on operations and KYC, technical support experience a plus. Good time management skills, ability to prioritize work and judgment of how to use time / meetings effectively and delivery tasks in accordance with SLA's and due dates. Ability to quickly understand and follow end-to-end operational processes and their interdependencies and adapt to fast pace environment and high focus on accuracy and attention to details Excellent interpersonal and relationship management, and problem-solving skills needed for operational and technical queries, as well as to support sales in commercial related functions Passionate about the sales support processes and assisting the sales team to achieve revenue growth. Self-driven to collaborate and solve problems in a matrix organizational environment and leading with high energy and positive attitude. Ability to work well independently/remotely across functional global teams to resolve partner inquiries in a demanding, fast paced environment.

Overview Stirling Dynamics is recruiting a Chief Engineer with a focus on software/electronic hardware. Stirling Dynamics design, develop and produce a wide range of high-end aircraft simulator, ground control and flightworthy cockpit controls. Stirling's products include both 'active' and 'passive' controls. The active controls primarily serve the engineering development and pilot training simulation market. They are feature-rich, highly reconfigurable, and suitable for single or dual (linked) aircraft cockpit configurations. Our range of active products includes side sticks, throttles, collectives, cyclics, tillers, pedals and their associated control systems. The company is continuously bringing new products to market while enhancing and refining existing solutions. Although Stirling has passive product offerings for the pilot training and simulation sector, the primary demand is for flightworthy applications where Stirling design, develop and supply products that are integrated within certified aircraft. We have pioneered active control technology since the early 1990s and are proud to hold many industry and technology firsts, including supplying the controls for the first fully active fly-by-wire helicopter flight. Today, we supply active sticks and throttles for the new F-35 pilot training simulators and continue to innovate and push boundaries in cockpit control technology. THE ROLE Due to a strong order book and sustained growth, Stirling Dynamics is seeking a highly experienced engineer to join the Chief Engineer team, providing technical leadership, guidance, and governance through the bid and complex project delivery phases. Our existing team brings a breadth of expertise across multiple disciplines. This opportunity is designed to complement that team by filling a key capability gap, with a focus on individuals with a software/electronic hardware background developed within regulated environments (e.g. rail, aerospace etc). Stirling operates a matrix organisation with engineering capability on one axis (engineering teams/departments - organised by discipline, each led by a Technical Manager) and project delivery on the other (project management delivering on behalf of business units - project management is led by the Head of Programmes and each business unit by a Business Manager).The Chief Engineer role sits within the delivery axis, working in collaboration with business stakeholders and technical teams to ensure that both bids and project solutions are technically robust, well-balanced (considering time, cost, and quality), and aligned with customer and regulatory requirements. The role is primarily based in our Bristol office, with occasional travel to client sites. We are committed to flexible working and offer the opportunity to work from home for part of the week. Chief Engineers provide an important 'governance' function, offering independent, thoughtful review of technical solutions. They may also take on a more hands on leadership role within particularly complex bids or projects, helping to guide direction and delivery.This is one of the most senior engineering roles within the organisation, reporting directly to the Operations Director. The work is diverse, spanning aerospace, marine, and training & simulation. Within Aerospace, projects may include civil and military applications across fixed wing, rotary wing (including eVTOL), and a range of aircraft sizes. Projects can encompass airworthy equipment development, complex modifications, and new aircraft programmes. In Marine, the work includes submarine control system solutions and specialist consultancy. Within Training & Simulation, it involves the design and manufacture of a wide range of active and passive pilot COTS (standard Stirling product) and bespoke cockpit control solutions for a global customer base. The ideal candidate will bring experience leading multi disciplinary teams and successfully delivery of complex engineering programmes in one or more of these areas. This is a highly visible role internally and externally. The ability to build strong, trusted relationships and work effectively with a wide variety of stakeholders (customers, regulators, and colleagues) is essential. Responsibilities General Act on behalf of the Operations Director to support the successful delivery of technical bids and projects/programmes. Business Development Support the Business Development teams by providing customer focused technical expertise and 'solutioneering' prior to formal bid activity. Proactively identify and nurture opportunities with both new and existing customers. Bids During the bid phase, work closely with business managers and project management, taking ownership of shaping a compelling and cohesive technical response. Engage Technical Managers and the wider engineering community where needed, ensuring that solutions are robust, well considered and aligned with requirements. Project Delivery Support a smooth and seamless transition from bid to project launch, ensuring technical continuity. Provide ongoing technical guidance and assurance to projects as needed (e.g. reviewing plans, facilitating design reviews, offering independent insight and support). On selected complex projects/programmes, take on a leading technical role to help ensure successful delivery of high quality, compliant, and commercially sound solutions. Strategy Contribute to shaping the future technical direction of products and services, supporting innovation and continuous improvement Desired skills Current Security Check (SC) clearance or eligibility to obtain Experience across the full product development lifecycle Customer facing technical or business development experience Success in this role will be supported by the following qualities: Ability to engage, support and guide multi disciplinary teams towards shared goals A collaborative and professional approach when working with diverse stakeholders Confidence to question, challenge constructively, and offer solutions Strong organisational skills with the ability to balance multiple complex priorities Practical, logical thinking combined with sound judgement Attention to detail and a proactive approach to quality assurance A motivated and dependable approach to meeting commitments Openness to change, with a positive mindset towards continuous improvement Experience Degree qualified engineer in a relevant discipline Significant experience in relevant sectors, particularly in software and electronic hardware within regulated/high integrity environments Proven experience contributing to and shaping technical bids Demonstrated success leading complex engineering projects and teams Benefits Competitive package. The role can cover grades 8-9 and therefore has a wide salary range (minimum of £65,000) as it will depend on the candidate's experience level. We offer a range of benefits to our employees to recognise their efforts. Playing hard is equally as important as working hard, so regular events are held throughout the year which provide an ideal opportunity to mix socially

Job Description Product Owner (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week in-office requirement Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. At Accenture, we believe in reinventing what's possible - for our clients, our teams and ourselves. Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. Job Summary We are looking for a skilled Product Owner to join our dynamic team. As a Product Owner at Accenture, you will work closely with stakeholders, development teams and business leaders to define product vision, prioritise features and ensure successful delivery. You will play a key role in driving agile product development, aligning business objectives with technology solutions and delivering value to our clients. Key Responsibilities as a Product Owner Define and communicate the product vision, roadmap, and goals to development teams and stakeholders. Partner with stakeholders to co-create product strategy; serve as proxy Product Owner when required to ensure client priorities are reflected in the backlog. Maintain and refine the product backlog, ensuring alignment with strategic objectives and business requirements. Collaborate with Business Analysts and User-Centered Design (UCD) teams to gather, analyse, and document requirements, integrating UX research insights into product decisions. Act as the primary liaison between stakeholders and development teams, ensuring transparency, alignment, and effective communication. Facilitate agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to drive successful sprint execution. Oversee sprint planning and execution, proactively identifying risks and dependencies that may impact delivery. Develop and execute product rollout and scaling strategies in collaboration with stakeholders and operations. Monitor product performance, gather user feedback, and drive continuous improvement and innovation. Ensure compliance with industry standards, security best practices, and regulatory requirements. Qualifications We are looking for experience in the following skills 5+ years of experience in product management or a related role, preferably within a consulting environment. Demonstrated leadership in mentoring Product Owners or Business Analysts, championing best practices and driving a culture of continuous improvement and growth. Proven expertise managing the full product lifecycle - from ideation and discovery through launch, enhancements, and ongoing maintenance. Hands on experience in Agile, Scrum, Kanban or Scaled Agile (SAFe) environments, utilising Agile project management tools such as JIRA & Confluence. Strong grasp of software development lifecycle (SDLC) and digital transformation. Excellent communication, leadership and stakeholder management skills. Advanced analytical and problem solving capabilities, with a track record of successful delivery. Experience leading cross functional teams and shaping product strategy. Ability to establish and implement mechanisms for measuring and delivering business benefits. Demonstrated innovation in solution design and delivery. Set yourself apart Professional Certifications - Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), IIBA Product Ownership Analysis Certification (IIBA-CPOA). Experience working with cloud platforms (AWS, Azure, Google Cloud). Demonstrated ability to apply Government Digital Service (GDS) principles in product development and delivery. Proven experience leveraging artificial intelligence (AI) technologies to drive product innovation, enhance user experiences, and deliver measurable business benefits. Strong knowledge of UX/UI best practices. Industry experience in public sector, finance, healthcare or telecommunications. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to one function. Role Description The IT Infrastructure & Systems Manager is a full time role based in London with a hybrid working arrangement, combining on site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day to day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne - EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders. This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K.

Planning Analyst Planning Analyst will be rresponsible for planning, controlling, and scheduling production activities to ensure product standardization. Technical Sales Representative - GTA The Technical Sales Representative - GTA plays a pivotal role in facets of day-to-day solution selling of Company products in the assigned branch or region. Customer Service Supervisor We are seeking a motivated and experienced Customer Service Supervisor to oversee the day-to-day operations of customer services teams in Canada. Sales Manager -Retrofit-Northern Region The Sales Manager -Retrofit-Northern Region provides Energy Upgrade business to North region located in Delhi. Senior Buyer Planner As a Senior Buyer Planner, you will play a critical role in aligning demand, supply, and production strategies to ensure optimal service levels, cost efficiency, and operational excellence. Technical Service Manager, Fire Systems Armstrong Fluid Technology is seeking a Technical Service Manager, Fire Systems to lead the technical development, compliance and delivery of fire protection system solutions. This role will act as the subject matter expert, ensuring all fire system designs, products, and installations meet regulatory standards, industry best practice, and client requirements. Manufacturing Engineer The Manufacturing Engineer will be responsible for developing, implementing, and maintaining manufacturing processes to increase efficiency, reduce costs, improve sustainability, and maximize profitability. This role requires collaboration with cross-functional teams, including design, quality, and production teams, to ensure that manufacturing systems are effective and meet the company's production goals. Customer Service Representative - Fluent in German This position will be responsible for all aspects of customer service support for Armstrong Fluid Technology's Continental Europe Business, offering a high standard of customer service and maintaining excellent communication with customers while ensuring a proactive, efficient response to their needs. Supplier Quality Engineer (SQE) In this role, The Supplier Quality Engineer (SQE) plays a vital role in supporting and developing Armstrong's supply chain to achieve world-class performance. Responsible for auditing, verifying, and qualifying new and existing suppliers, the SQE ensures compliance with relevant industry and regulatory standards, while driving continuous improvement across supplier operations. HVAC Regional Sales Manager (M/F/D) - Germany Frankfurt, Frankfurt (Remote) April 27, 2026 In this role, you will be at the helm of our sales efforts within your assigned territory, driving strategies and achieving both personal and group sales goals for both services and products through value-based selling. You'll strive to exceed customer expectations and foster satisfaction through a variety of responsibilities. National Sales Manager - Distribution Channel - Direct/Indirect April 27, 2026 This role is responsible for driving sales growth, strengthening strategic relationships, and delivering booking, shipment, and margin performance across Armstrong's full portfolio of intelligent fluid-flow solutions, including circulating pumps, main plant equipment, aftermarket solutions, and digital performance services. This role will focus on driving revenue growth through direct and distribution channels, managing key accounts, and supporting specification-driven sales of pumps, circulation systems, and performance management solutions for fire safety applications. The role requires strong technical knowledge, a consultative sales approach, and the ability to engage with contractors, consulting engineers, distributors, and end-users. welder The welder position is responsible for Fabricate structural steel support frame assemblies, for packaged pumping systems utilizing GMAW/MIG process. Assembly Trainee (Mechanical) -1st Shift Looking for a hands on career? We're hiring mechanically inclined, motivated individuals who are eager to learn. No extensive experience required-we provide training. Senior ERP LN Technical Analyst Programmer North Tonawanda, USA April 22, 2026 In this role, we are seeking a skilled and detail-oriented ERP LN Technical Analyst Programmer to join our team. The successful candidate plays a crucial role in working to identify technical requirements, streamline programming processes, and ensure the effective Implementation of solutions. Partner with the sales and key account teams to deliver actionable insights on orders, margins, and commercial performance. Track and model sales incentive plans and commission calculations across verticals, channels, and sales reps. Manage rebate accruals and forecasting in collaboration with sales ops and accounting.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the Role We are seeking a Senior Business Analyst to drive early stage exploration, hypothesis development, and rapid analytical prototyping that informs high impact business decisions across PlayStation's Services organization. Services sits within the Global Sales and Business Operations organization that manages the PlayStation Plus subscription business, a key revenue generator and innovator for Sony Interactive Entertainment. This role sits at the intersection of business, analytics, and data science, and is responsible for shaping ambiguous problems into structured analytical approaches during the early phases of the analytics lifecycle. The Senior Business Analyst partners closely with Integrated Services Leadership, Analytics Partners, Product Managers, and Data Scientists to ensure that the right problems are identified, framed, and prepared for deeper experimentation and modeling. This role is critical to accelerating the front end of the analytics pipeline, ensuring that high value opportunities are identified quickly and translated into actionable analytical work that directly impact decisions made about the offers and experience made available to PlayStation Plus members. Key Responsibilities Lead early stage exploration of business problems, identifying high impact opportunities through data analysis and stakeholder engagement. Develop clear hypotheses and analytical approaches to guide experimentation and modeling. Translate ambiguous business questions into structured problem statements. Explore opportunities to improve PS Plus performance, subscriber engagement, and commercial outcomes through data driven analysis. Conduct rapid analyses and build lightweight prototypes to assess feasibility and potential impact. Leverage existing data and frameworks to generate directional insights and inform decision making. Iterate quickly to refine hypotheses and narrow focus areas. Develop exploratory analytical frameworks that support PS Plus performance assessment, content investment decisions, and ecosystem intelligence. Partner with Integrated Analytics Partners, Services leadership, Services Insights and Planning, and cross functional stakeholders to understand strategic priorities and refine business problems. Communicate insights clearly and effectively to both technical and non technical audiences. Gather feedback and incorporate it into ongoing analysis. Collaborate with Data Scientists and Product Managers to transition validated opportunities into structured experimentation and modeling. Ensure work entering the next phase is well defined and aligned to business objectives. Provide context and analytical groundwork to support downstream teams. Develop repeatable analytical approaches and templates for common problem types. Contribute to improving how early stage analytics work is conducted within and across teams. Help establish scalable analytical approaches, reusable frameworks, and AI enabled workflows that improve how Services supports commercial decision making. Qualifications Bachelor's degree in Business, Data Science, Computer Science, or a related field. 8+ years of experience in analytics, data science, or a related field. Strong analytical and problem solving skills, with experience working on ambiguous business problems. Experience conducting exploratory analysis, hypothesis development, and data driven storytelling. Proficiency in analytical tools such as SQL, Python, R, or similar. Demonstrated ability or strong willingness to leverage AI enabled tools (e.g., generative or agentic AI) to enhance analytical workflows, accelerate insight generation, and improve decision support. Experience working with cross functional stakeholders and translating business needs into analytical work. Experience with experimentation concepts (A/B testing, causal inference) or forecasting and scenario modeling. Strong communication and storytelling skills, with the ability to influence decisions through data. Ability to operate in fast paced environments and manage multiple exploratory initiatives. Familiarity with data science workflows and collaboration with modeling teams. Experience developing reusable analytical approaches or frameworks. Equal Opportunity Statement Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and Milan, with plans to grow further across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth. Job Summary As an Operational Technology (OT) Technical Project Manager, you will be responsible for the end-to end delivery of OT upgrade, lifecycle and improvement projects across live data centre environments. You will ensure all OT systems are delivered safely, with minimal operational risk and transitioned cleanly into live operation. You will provide project leadership across OT platforms including BMS, PMS, CCTV, Access Control and associated OT infrastructure while coordinating vendor activity and ensuring alignment with change management, commissioning and documentation standards. Duties and Responsibilities The role includes but is not limited to the following: OT Upgrade & Lifecycle Delivery Deliver OT upgrade, lifecycle and improvement projects from initiation through commissioning and operational handover in live data centre environments. Develop and maintain project plans, schedules and implementation windows that minimise operational risk. Coordinate upgrade activities across multiple sites, systems, vendors and internal teams. Ensure clear rollback, contingency and recovery plans are defined, understood and validated before any changes are implemented. Technical Oversight and Assurance Provide technical oversight across BMS, PMS, CCTV, Access Control and associated OT infrastructure. Review and challenge technical designs, engineering documentation and vendor implementation approaches. Ensure project delivery aligns with OT standards, architectural requirements and operational constraints. Validate that system performance, resilience and stability meet expectations following project execution. Vendor and Stakeholder Management Manage OT vendors, contractors and systems integrators to ensure work is delivered to scope, quality and timeline requirements. Coordinate site access, work sequencing and communications with Data Centre Operations, Facilities Management, IT Operations and Security. Monitor and report on vendor performance, addressing issues or variances promptly. Governance, Risk and Change Control Ensure all project activity complies with established change management, commissioning and handover processes. Own project level risk assessments, method statements and implementation plans. Identify, elevate and track risks or issues that could impact operational stability or service availability. Commissioning and Handover Lead testing, commissioning and acceptance activities following OT project delivery. Ensure all project documentation is complete, accurate and aligned with operational standards. Confirm that systems are operationally ready, supportable and fully handed over to the appropriate teams. Reporting and Communication Provide clear and timely updates on project progress, risks, issues and decisions. Maintain thorough documentation and records that support audit, compliance and assurance requirements. Person Specification Qualifications A technical or operational background relevant to Operational Technology (OT) environments. Practical training or learning related to OT systems, controls, automation or technical project delivery. Ongoing professional development gained through hands on experience, training or industry learning. Highly Desirable Experience delivering projects within Operational Technology (OT) environments. Exposure to live operational or critical infrastructure environments, such as Data Centres, utilities or industrial sites. Familiarity with OT systems including BMS, PMS, CCTV, Access Control or similar platforms. Experience working with OT vendors and system integrators. Experience Proven experience delivering OT upgrade, lifecycle or technically complex projects in live operational environments. Experience planning and coordinating work in environments where availability, safety and risk management are critical. Practical experience managing project delivery alongside operations, engineering teams and external suppliers. Experience overseeing testing, commissioning and handover activities. Skills Strong practical understanding of Operational Technology systems and environments. Ability to assess, challenge and validate technical designs and delivery approaches. Effective project planning, coordination and delivery management skills. Clear and confident communication with technical and non technical stakeholders. Risk aware decision making and the ability to remain calm and structured in live operational environments. Awareness of OT cybersecurity principles, including secure system design, access control, network segregation and risk management within live operational environments. Additional Information This is a hybrid role, with regular travel to data centres based around London and occasional travel into central London required. This role comes with an on call element, which will require the post holder to participate in an out of hours on call escalation rota. In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. Equal Opportunity Statement VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received.

At Allison Homes, we are committed to creating great homes and communities where people thrive. As a business built on kindness, trust, teamwork, passion and performance, we're looking for an experienced Senior Customer Experience Manager to help us deliver an exceptional experience for every customer. This is a fantastic opportunity for a customer-focused professional with experience in housebuilding, construction or residential property who is passionate about putting customers first and driving continuous improvement. Allison Homes is a regional housebuilder with a growing reputation for quality homes, strong communities and outstanding customer service. Our vision is to be known as the homebuilder you can trust, and that commitment extends beyond construction into every interaction we have with our customers. We believe in doing the right thing, supporting one another and building long term relationships with colleagues, customers and partners alike. As Senior Customer Experience Manager, you will play a pivotal role in delivering a first class customer journey and ensuring high standards of aftercare across your region. Reporting to the Customer Experience Director, you will support the day to day operations of the Customer Experience team, act as the first point of escalation for customer concerns and help drive improvements in customer satisfaction performance year on year. You will work collaboratively with site teams, subcontractors and operational departments to ensure issues are resolved professionally, efficiently and in line with warranty and consumer code requirements. Key Responsibilities Lead and manage customer escalations through to successful resolution. Champion an outstanding customer experience and support the achievement of 5-star customer satisfaction ratings. Support and develop Customer Experience team members through coaching, training, regular one to ones and development planning. Ensure customer enquiries received via telephone, email, online platforms and social media are handled professionally and efficiently. Coordinate inspection and resolution of warranty and defect related enquiries within agreed service levels and KPIs. Work closely with Site Management teams, Customer Experience Operatives and subcontractors to ensure remedial works are completed effectively. Monitor defect performance through company systems and reporting tools, identifying trends and areas for improvement. Support commercial processes including ordering materials and managing contra charges where appropriate. Produce customer service reports and maintain accurate records and correspondence. Undertake post completion customer satisfaction calls. Carry out Quality Assurance inspections where required. Manage End of Defect inspections with local housing authorities to support retention recovery. Deputise for the Customer Experience Director when required. Support wider business initiatives, continuous improvement activities and organisational change. What you will bring Experience within the housebuilding, construction or residential property sector. Strong customer service and complaint resolution experience. The ability to manage multiple priorities in a fast paced environment. Excellent communication and stakeholder management skills. A proactive and solution focused approach. Strong organisational and administration skills. Experience using customer service or defect management systems. The ability to work independently and make informed decisions. A collaborative approach and commitment to supporting colleagues. Full UK Driving Licence What you get in return Discretionary Bonus Scheme. Car allowance (with option to join the company salary sacrifice car scheme). 25 days holiday (extending to 27 days holiday after two years of continuous service). Pension Scheme. Group Life Assurance. Group Income Protection Scheme. Smart Health Employee Assistance Programme. Simply Health Cash Plan (opt in).

Technical Project ManagerApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR223 The Role We are seeking an experienced Project Manager (PM) to lead delivery across a complex front office transformation programme.The Project Manager will be responsible for the end-to-end delivery of assigned projects, ensuring they are completed within prescribed timelines and budgets. This includes defining project objectives and scope, coordinating team efforts and third-party vendors, and overseeing quality throughout the project lifecycle. This role requires strong leadership, communication, and organisational skills, along with the ability to operate in a fast-paced environment.This role is a 12 month FTC. Key Responsibilities Project Leadership & Delivery Own day to day delivery of assigned workstreams within the front office programme, ensuring progress against scope, timelines, and milestones. Develop and maintain detailed project plans, RAID logs, resource plans, and progress dashboards. Manage dependencies across business, operations, and technology teams, escalating issues where appropriate. Stakeholder & Team Management Engage closely with front office teams, operations, and technology partners to ensure alignment and adoption. Work collaboratively with the Business Analyst to ensure requirements are captured, understood, and translated effectively into deliverables. Facilitate regular steering meetings, project working groups, and vendor sessions, producing clear updates and structured reporting. Requirements, Design & Solution Oversight Support and guide the development of requirements, process maps, and solution options in partnership with the BA and Programme Lead. Coordinate the review and sign off of functional designs, configuration specifications, and integration requirements. Ensure solutions align with business objectives, operational efficiency goals, and the programme's strategic goals. Governance & Risk Management Maintain strong project/ programme governance, ensuring compliance with internal delivery standards and controls. Identify, track, and manage risks, issues, and dependencies, proactively driving resolution. Maintain clear and consistent communication with senior stakeholders, providing insights, forecasts, and recommendations. Testing, Deployment & Change Lead planning and coordination of UAT cycles, working with brokers and SMEs to ensure proper coverage and defect triage. Oversee cutover planning, go live readiness, and early life support for new systems and processes. Support change management activities including training, communications, adoption tracking, and post implementation reviews. Skills & Experience Essential Proven experience as a Project Manager within the insurance or reinsurance sector, ideally within Specialty or the London Market. Strong track record delivering front office or broker facing systems, tools, or process improvements. Excellent project planning, governance, and reporting capabilities. Strong communication and stakeholder management skills, with the ability to work confidently with brokers and senior leaders. Ability to manage multiple concurrent workstreams in a fast paced and evolving environment. Desirable Experience supporting start ups, new market entrants, or business build outs. Familiarity with broking platforms, document production tools, CRM systems, or placement technologies. Understanding of London market practices, including regulatory and operational nuances. Personal Attributes Highly organised, delivery focused, and proactive. Comfortable navigating ambiguity and shaping structure in newly forming environments. Strong relationship builder with a collaborative, open working style. Confident decision maker with a pragmatic, solutions driven mindset. About Willis Re We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW's Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW's Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Specialist on the Product Support team, you'll partner closely with the Enterprise Support Manager to deliver and continuously improve our Enterprise Support experience, supporting Figma's most strategic customers with high-quality, reliable, and efficient support across complex use cases. You'll play a key role in building trust with customers and collaborating with internal partners such as Sales, Product, and Engineering, bringing technical expertise in working with Enterprise-level customers to diagnose issues, determine solutions, and anticipate customer impact - serving as a customer advocate while working cross-functionally to deliver an exceptional experience. This is a full time hybrid role that can be held from our London hub. What you'll do at Figma: Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries Interact with Figma customers daily via email, taking ownership over cases from start to resolution Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations Experience working with system administration for large end-user communities or guiding customers through complicated implementations Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions While it's not required, it's an added plus if you also have: Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations - owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work - that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful - you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9-12 months. You will also take on projects mid-lifecycle as part of normal portfolio management - experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5-7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. How You Will Contribute Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans - you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and elevate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets Qualifications 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role - you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self motivated with strong ownership mentality and consistent follow through Highly detail oriented with proven ability to document systems and processes Preferred Qualifications Events industry experience strongly preferred - candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality - ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team player mentality - this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8 week onboarding program designed to set you up for success before you take on your first client. A 12 week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people - not just producers. Our team satisfaction scores have risen consecutively across each of our last three company wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact - on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote first work environment. If you are a strong project manager who thrives in a client facing, fast paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard working, fun loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.