Technical Helpdesk Engineer - Cloud Provider - London

Do you consider yourself an outstanding 1st Line Helpdesk Technician? if so then read on....... This is an outstanding role for such an outstanding 1st Line Support professional such as yourself. You will be working at the cutting edge of IT for an award winning well established IT Service Provider specialising in providing hosted IT, Infrastructure, Security, Backup, Disaster Recovery and many more services to businesses of all sizes. This is a challenging but very rewarding role where you will be the 1st Line voice and point of call for customers who may have issues or just need advice. Many of your customers will be corporate companies with complex IT infrastructures, therefore your knowledge will expand quickly. You will get exposure to the latest technologies such as Cloud Computing and Virtualisation and you will work along side very talented IT people who you can learn from. It goes without saying that you will have great communication skills and a very strong customer service ethic as you will be in the 1st Line support team. There are superb opportunities for career progression in this company and many 1st Line Technicians have progressed through ongoing training to 2nd and 3rd Line engineers. As an outstanding junior technical person you should have a good basic understanding of one or more of the following - Windows OS especially Windows Server and also desirable is an understanding of some of the following Exchange, Active Directory, Linux, SQL Server. Experience of backups and backup policy would also be very desirable. Lots of ongoing training, defined career path and working in a fun team where technical excellence and customer service levels are second to none. Great company culture with social activities and even free breakfast mornings! Interviewing 1st round this week and next. Contact me now to catapult your career in IT