1st/ 2nd Line Support Officer - MAC / Active Directory

1st/ 2nd Line Support Officer - MAC / Active Directory I am currently recruiting for a 1st/2nd Line Support Officer to work for a media firm based in Wimbledon. This is a great stepping stone for some who is looking to gain more experience and be involved in solving technical issues amongst the company users. We are looking for someone with excellent communication skills and who is very comfortable dealing with users as this is predominately a deskside support position. Key Skills and duties required for the 1st/2nd Line Support Officer: -Windows 7/8 -MS Office 2013 -Outlook 2013 -Active Directory -MAC Experience -Excellent communication skills -Supporting Mobile phones and photocopiers -Progress updates for all work undertaken including call logging/list -Identify and prepare hardware and software for secure disposal as appropriate Apart from the technical skills required you will also be cooperating operations team and merchants helpdesk. If you are interested in this position or require any more information please either reply with your up-to-date CV or call Ellie from Marcus Donald People on (Apply online only). 1st/ 2nd Line Support Officer - MAC / Active Directory