IT Support Engineer - Site/Field based

At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together . SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europer , we suppport in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services . Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be rcognised as the best in this industry and surpass expectations . SCC makes it possible ! The role : We are continuing to expand and experience increasing demand for our business critical services and solutions and have a real areer opportunity for a talented and motivated IT Support Engineer to support one of our major customers - based in Swindon - and also to support their other group companies . The role : Providing technical support to the client's IT users and their other group companies as required . Diagnosis and resolution of hardware , operating systems , application and other technical software package problems using all available resources and technical knowledge . To travel to other locations and branches to visit users and carry out required work when necessary . Carry out decommisioning of old equipment and installation and tracking of new equipment entering various departments . Providing updates to all customer systems in a timely and accurate manner . The person : We are looking for an experienced IT Support Engineer with experience of : Windows NT/95/98 , 2000 , XP Windows 7 operating systems and experience of ITS setup and configuration . Experience of Microsoft and Lotus Applications such as MS Office ,Lotus Notes and internet and e-mail configuration . Experience of Desktop support . Experience of working in a customer facing , field service and onsite support environment . Excellent customer facing skills with a positive and flexible approach . Keen interest in IT and able to embrace new technologies and adapt to change . Driving license is essential . Why work for SCC ? Independent - Our solutions and services are built on impartiality , honesty and , above all trust : we keep our word and deliver what we promise . Passionate - We believe in providing quality and value in all,we do . A total dedication and customer focus to deliver profitable , innovative and robust solutions . Caring - Our attention to clients is reinforced by the way we support each other . We ensure that sustainable values are woven into all that we do . We keep things simple but effective . Partnership - People depend on our customers and our customers depend on us . Being 'part of the team ' is key to success . Being a trusted partner ensures we deliver greater value . Excellence - We put excellence into action every day . We ensure that our people have the opportunity to excel and that our customers always benefit from the value of what we deliver ,and the service we provide . Our quality and commitment to service excellence is independently measured and accredited to the highest global standards . We know that our people make us possible - and reward hard work . As an SCC employee you will have access to a range of benefits - just for being part of the team. As part of the Rigby Group PLC , we are able to offer inter- company priviliges and corporate reward schemes to each of our people plus discounts and salary sacrifice options . In fact ,our benefits make it easy for you to maintain a healthy work/life balance and save a little bit of money along the way Interested ? Then click the response button now