IT Support Engineer - East Midlands

We are SCC - Specialist Computer Centres , the leading IT services provider in Europe . We now have an exciting career opportunity for a talented field based IT Support Engineer to provide break/fix repair services for our customers in the East Midlands region . Skills knowledge & Experience : * Experienced IT support engineer with Hardware Break Fix and Software/ Operation System – Desk side support experience. * Previous experience in a field based role with good printers and/or electro-mechanical experience. * Good diagnostic and problem solving skills combined with extensive hardware break fix experience primarily on Intel desktop, laptop and associated peripherals. * Printer repair experience on major manufacturer’s equipment, I.E. HP, Lexmark, Epson. In addition familiarity with network operating systems, MS Office, Windows operating systems would be advantageous . * Full UK driving licence, physically fit to lift , carry and install IT equipment and peripherals * The role will also involve some installation , moves and changes work, software re- builds, desk moves and telephone patching . * Based out of our Warrington branch working at client sites configuring applications and hardware on new and existing IT and related devices, including , Desktop, Laptops, Thin Client, Printers, Servers, Switches/routers etc. * Attending required sites in a timely manner , providing quality solutions to application and hardware problems reported by the customer. This will include reloading operating system, building images , copying data and other information, identifying required parts and replacing parts. * To advise the customer of problems and keep them informed and updated of the planed resolution and escalate the call if necessary . * Proactively maintain contact with the relevant area coordinators throughout the day to effectively allocate and manage calls efficiently. * To promote SCC in a positive and professional manner We offer a salary of £19,000 per annum together with company van , pension , healthcare and life assurance together with other large company benefits and unrivalled career prospects . Interested ? Then click the response button now