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Your new role We are looking for an experienced Technical Project Manager to deliver a broad portfolio of infrastructure, cloud, cyber security and technology change initiatives. What you'll need to succeed An experienced Technical/Infrastructure Project Manager who has successfully managed projects across areas such as cyber security, infrastructure, cloud migration, networks, platforms, endpoint rollouts and system upgrades. You will need to be comfortable operating in a technical environment and credible when working with engineers, infrastructure specialists, cyber teams and technical SMEs, while remaining focused on: Project planning and delivery Cost and budget management Risk, issue and dependency management Governance and reporting Resource coordination Stakeholder management Testing and implementation readiness Production and regulatory risk Challenging technical teams constructively Managing multiple concurrent projects and work streams What you'll get in return A 6-month contract with a high possibility of extension, working with an established and skilled team of professionals, 2 days+ per week on site in Cardiff is essential. This role is subject to satisfactory references and vetting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - As a Security Engineer at Engine, you'll be working on helping to keep our infrastructure secure and compliant and our staff safe and productive. You'll be working on projects covering identity and access management, cloud and network security, vulnerability management, security monitoring, security hardening, compliance reviews, and more. It's a very varied role with lots of close interaction with the infrastructure, security engineering, cross-cutting and compliance teams. We are looking for an experienced Senior level GCP Security Engineer to join our established Security Engineering team, working closely with Information Security, Infrastructure and the various Engine Technology teams to make sure security is at the heart of all our technical processes. As our subject matter expert, you will take ownership of engineering the security foundations of our Google Cloud Platform environment. This is a hands-on role for a specialist with a proven track record of designing, building, and automating security controls specifically for GCP, including hardened GKE clusters. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech. As a GCP Security Engineer, you will: Collaborate with stakeholders to define our Google Cloud security architecture (cloud identity, runtime security, security posture) Design, document, build and maintain a secure and scalable infrastructure on GCP using Infrastructure as Code Be part of the team responsible for safeguarding our systems, applications and data by ensuring secure user access, authentication and authorisation mechanisms are in place Engineer and automate technical controls within GCP to ensure and demonstrate continuous compliance with stringent standards such as PCI DSS and 3DS Drive security infrastructure deployments across our growing environments Perform regular security assessments, audits, threat modelling and architecture design reviews to identify risks and vulnerabilities, triage found risks, identify improvements appropriately and design controls to implement as corrective actions Lead incident response efforts, including investigation and remediation of security breaches Support our internal security awareness and training programs, advocating the DevSecOps mindset that we have created across our technology teams Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you have an innate passion for security and care enough to find elegant solutions to difficult problems, we'd love to hear from you. What skills are essential: Mature understanding of cloud security architecture, with deep expertise in GCP and a proven track record Experience creating a GCP landing zone, configuring services such as organisation policies and VPC Service Controls A deep understanding of GCP IAM and its limitations Experience with service-oriented architecture using containers, distributed systems and immutable infrastructure on GCP (including GKE, Compute Engine, Shared VPC and Cloud SQL) Expertise in Kubernetes, securing clusters (GKE) and meshes (Cilium is preferable), networking best practices and RBAC implementation (CKA, CKS qualifications are a plus) Experience with Infrastructure as Code and infrastructure provisioning tools, particularly Terraform Experience configuring GCP-native security posture and threat management with Security Command Center Experience securing the software supply chain with Binary Authorization, Artifact Registry and Artifact Analysis Experience with key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including cryptographic key ceremonies Experience with Workload Identity and Workload Identity Federation for keyless authentication of workloads and CI/CD Experience configuring and utilising cloud-native security logging, monitoring and detection services Strong programming skills - in security we write our own scripts for automation in Python, Go and other languages while contributing to open-source tools so we can utilise them In-depth knowledge of security principles, technologies, best practices, and threat detection and mitigation strategies Knowledge of common attack vectors and methodologies (OWASP Top 10, MITRE ATT&CK Framework and social engineering tactics) The ability to identify potential threats, attack vectors and vulnerabilities in systems and applications The ability to document security requirements from various stakeholders Excellent problem-solving, communication and active listening skills with an innate passion for security The ability to identify security gaps and create solutions to minimise risk and impact to us A proactive approach to staying updated with the latest security threats, vulnerabilities and mitigation techniques Thorough understanding of the incident response process (preparation, identification, containment, eradication, recovery, lessons learned) What skills are desirable: In-depth knowledge of network security, including core routing and switching concepts (TCP/IP, BGP, VPNs), security controls (firewalls, WAFs, IDS/IPS), and practical experience designing hybrid connectivity between GCP and on-premise environments Experience with data-residency and regulated-workload controls such as Assured Workloads and Access Transparency, relevant to deploying per-market for different banks' regulators Hands-on experience taking a company through security and compliance frameworks like NIST, SOC 2, ISO 27001 and PCI DSS Experience automating security controls and compliance checks against standards and frameworks including SOC 2, ISO 27001 and PCI DSS / 3DS Container security knowledge including container image provenance (e.g. Sigstore, Notary) with an in-depth knowledge of container runtimes, and an understanding of integrating security into the software development lifecycle Experience performing secure code reviews and security approvals, including the use of static and dynamic application security testing (SAST / DAST) tools Experience in cryptography management and enhancements Relevant security certifications such as ISC2 CC, CISSP, CCSP, CISM, AWS Security Specialty or GCP Professional Cloud Security Engineer The main part of our tech stack is listed below. We don't ask that you have experience in all of it, but if you do, that's great! Java, which makes up the majority of our backend codebase GCP and AWS - we're cloud-native Microservice-based architecture Kubernetes (GKE on GCP, EKS on AWS) TeamCity for CI/CD (with multiple production releases per day) Terraform and Grafana RDS and CloudSQL for PostgreSQL Our Interview Process: Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take-home technical test, to be discussed in the next interview . click apply for full job details

Threat Detection Engineer Position Description At CGI, we help organisations stay ahead of evolving cyber threats by delivering innovative security solutions that protect critical systems, services and infrastructure. As a Cyber Security Detection Engineer, you'll play a vital role in strengthening threat detection capabilities across government, defence, financial services and other essential industries. You'll take ownership of complex engineering challenges, transform threat intelligence into actionable security solutions and develop advanced detection capabilities that make a measurable difference. Working alongside our collaborative community of cyber security specialists, you'll have the freedom to innovate, influence technical decisions and develop your expertise, supported by a team committed to delivering exceptional security outcomes for our clients. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Location: Reading, Berkshire or Bridgend, Wales Employment Type: Permanent Working Pattern: Hybrid Due to the specific security requirements of this role, applicants must be British nationals and eligible to obtain full UK Security Check (SC) clearance without restrictions or caveats. Your future duties and responsibilities In this role, you will take ownership of designing, developing and optimising advanced cyber threat detection capabilities across diverse and complex client environments. Working closely with Security Operations Centre (SOC) teams, security specialists and client stakeholders, you will translate emerging threats, intelligence and security requirements into effective detection rules and actionable use cases. Your expertise will directly contribute to improving threat visibility, strengthening security operations and protecting critical infrastructure against evolving cyber risks. You will have the opportunity to work independently on high-impact engineering projects while benefiting from the knowledge and support of CGI's wider cyber security community. Encouraged to challenge conventional approaches and introduce innovative detection techniques, you will help shape engineering best practices, mentor colleagues and deliver practical security improvements that enhance client resilience. Key responsibilities include: - Engineer & Optimise: Design, develop, test and tune SIEM detection rules across multiple platforms to improve threat identification and response capabilities. - Detect & Defend: Translate cyber threat intelligence into actionable detection use cases, aligned with recognised frameworks such as MITRE ATT&CK. - Consult & Influence: Provide expert technical security consultancy to clients, helping translate complex requirements into effective engineering solutions. - Lead & Deliver: Take ownership of detection engineering activities across enterprise-scale security projects, delivering solutions aligned with client requirements. - Collaborate & Support: Work alongside SOC teams, security engineers and technical stakeholders to strengthen detection coverage and operational effectiveness. - Mentor & Guide: Act as a technical subject matter expert and escalation point, sharing knowledge and supporting the development of technical colleagues. - Maintain & Improve: Manage detection use case libraries, rule repositories and supporting documentation, ensuring consistency, quality and traceability. - Automate & Innovate: Identify opportunities to streamline detection engineering workflows through automation, agile practices and continuous improvement. Required qualifications to be successful in this role To succeed in this role, you will bring hands-on experience in cyber threat detection engineering, with the ability to design, implement and optimise SIEM detection rules across complex security environments. You will combine strong analytical and problem-solving skills with a practical understanding of SOC operations, threat intelligence and security frameworks. A proactive, organised approach and the confidence to work independently while collaborating with technical teams and clients will be essential. Essential skills and experience include: - Detection Engineering: Proven experience developing, testing and tuning cyber security detection rules across multiple SIEM platforms. - SIEM Technologies: Hands-on operational knowledge of at least one of Microsoft Sentinel, FortiSIEM, Elastic or ArcSight. - SOC Operations: Experience working within or alongside a Security Operations Centre, with an understanding of security monitoring and incident detection. - Threat Intelligence: Strong understanding of cyber threat intelligence and its application to detection engineering and security use cases. - Security Frameworks: Knowledge of MITRE ATT&CK and its application to threat detection, coverage analysis and security monitoring. - Agile & Version Control: Experience using agile delivery methodologies, Git and code repositories to support engineering workflows. - Security Architecture: Ability to understand wider security requirements and translate them into practical, scalable technical implementations. - Technical Consultancy: Strong communication and stakeholder engagement skills, with the ability to provide clear, effective security guidance. - Problem-Solving: Excellent analytical skills, sound technical judgement and the ability to deliver effective solutions when requirements are ambiguous. - Independent Delivery: Strong organisational skills, attention to detail and the ability to manage engineering tasks independently while contributing to team objectives. Desirable experience includes: - One to two years of practical experience with Microsoft Sentinel, FortiSIEM, Elastic or ArcSight. - Experience working within Blue Team or Red Team security environments. - Knowledge of DevOps practices, automated workflows and detection engineering pipelines. - Coding or scripting experience, particularly with Python. - Experience improving detection coverage and engineering processes through automation. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Threat Detection Engineer Position Description At CGI, we help organisations stay ahead of evolving cyber threats by delivering innovative security solutions that protect critical systems, services and infrastructure. As a Cyber Security Detection Engineer, you'll play a vital role in strengthening threat detection capabilities across government, defence, financial services and other essential industries. You'll take ownership of complex engineering challenges, transform threat intelligence into actionable security solutions and develop advanced detection capabilities that make a measurable difference. Working alongside our collaborative community of cyber security specialists, you'll have the freedom to innovate, influence technical decisions and develop your expertise, supported by a team committed to delivering exceptional security outcomes for our clients. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Location: Reading, Berkshire or Bridgend, Wales Employment Type: Permanent Working Pattern: Hybrid Due to the specific security requirements of this role, applicants must be British nationals and eligible to obtain full UK Security Check (SC) clearance without restrictions or caveats. Your future duties and responsibilities In this role, you will take ownership of designing, developing and optimising advanced cyber threat detection capabilities across diverse and complex client environments. Working closely with Security Operations Centre (SOC) teams, security specialists and client stakeholders, you will translate emerging threats, intelligence and security requirements into effective detection rules and actionable use cases. Your expertise will directly contribute to improving threat visibility, strengthening security operations and protecting critical infrastructure against evolving cyber risks. You will have the opportunity to work independently on high-impact engineering projects while benefiting from the knowledge and support of CGI's wider cyber security community. Encouraged to challenge conventional approaches and introduce innovative detection techniques, you will help shape engineering best practices, mentor colleagues and deliver practical security improvements that enhance client resilience. Key responsibilities include: - Engineer & Optimise: Design, develop, test and tune SIEM detection rules across multiple platforms to improve threat identification and response capabilities. - Detect & Defend: Translate cyber threat intelligence into actionable detection use cases, aligned with recognised frameworks such as MITRE ATT&CK. - Consult & Influence: Provide expert technical security consultancy to clients, helping translate complex requirements into effective engineering solutions. - Lead & Deliver: Take ownership of detection engineering activities across enterprise-scale security projects, delivering solutions aligned with client requirements. - Collaborate & Support: Work alongside SOC teams, security engineers and technical stakeholders to strengthen detection coverage and operational effectiveness. - Mentor & Guide: Act as a technical subject matter expert and escalation point, sharing knowledge and supporting the development of technical colleagues. - Maintain & Improve: Manage detection use case libraries, rule repositories and supporting documentation, ensuring consistency, quality and traceability. - Automate & Innovate: Identify opportunities to streamline detection engineering workflows through automation, agile practices and continuous improvement. Required qualifications to be successful in this role To succeed in this role, you will bring hands-on experience in cyber threat detection engineering, with the ability to design, implement and optimise SIEM detection rules across complex security environments. You will combine strong analytical and problem-solving skills with a practical understanding of SOC operations, threat intelligence and security frameworks. A proactive, organised approach and the confidence to work independently while collaborating with technical teams and clients will be essential. Essential skills and experience include: - Detection Engineering: Proven experience developing, testing and tuning cyber security detection rules across multiple SIEM platforms. - SIEM Technologies: Hands-on operational knowledge of at least one of Microsoft Sentinel, FortiSIEM, Elastic or ArcSight. - SOC Operations: Experience working within or alongside a Security Operations Centre, with an understanding of security monitoring and incident detection. - Threat Intelligence: Strong understanding of cyber threat intelligence and its application to detection engineering and security use cases. - Security Frameworks: Knowledge of MITRE ATT&CK and its application to threat detection, coverage analysis and security monitoring. - Agile & Version Control: Experience using agile delivery methodologies, Git and code repositories to support engineering workflows. - Security Architecture: Ability to understand wider security requirements and translate them into practical, scalable technical implementations. - Technical Consultancy: Strong communication and stakeholder engagement skills, with the ability to provide clear, effective security guidance. - Problem-Solving: Excellent analytical skills, sound technical judgement and the ability to deliver effective solutions when requirements are ambiguous. - Independent Delivery: Strong organisational skills, attention to detail and the ability to manage engineering tasks independently while contributing to team objectives. Desirable experience includes: - One to two years of practical experience with Microsoft Sentinel, FortiSIEM, Elastic or ArcSight. - Experience working within Blue Team or Red Team security environments. - Knowledge of DevOps practices, automated workflows and detection engineering pipelines. - Coding or scripting experience, particularly with Python. - Experience improving detection coverage and engineering processes through automation. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Solution Architect Position Description At CGI, we help public sector organisations transform essential services, improve citizen outcomes and deliver lasting value through innovative technology. As a Solution Architect within our Central Government business, you'll shape secure, scalable solutions that address complex challenges and support meaningful digital transformation. You'll take ownership of architectural decisions, bring fresh thinking to solution design and collaborate with talented teams to turn ambitious ideas into practical outcomes. Working alongside clients and technology experts, you'll have the freedom to innovate, the support to grow and the opportunity to influence services that make a real difference to communities across the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Whilst this is a hybrid position you will need to be required to work on client site in Swansea a minimum of 2 to 3 days a week. Your future duties and responsibilities In this role, you will take ownership of designing and delivering secure, scalable and innovative technology solutions that enable public sector clients to modernise services and achieve their strategic objectives. Working closely with stakeholders, delivery teams and technology partners, you will translate complex business requirements into robust architectural designs, ensuring solutions align with enterprise standards, security requirements and delivery objectives. You will play a key role in shaping technical strategy, providing architectural governance and guiding multidisciplinary teams throughout the solution lifecycle. As a trusted advisor, you'll influence technical decisions, contribute creative approaches to complex challenges and support business development opportunities. You'll be empowered to lead with confidence while benefiting from the expertise and collaboration of CGI's wider architecture and delivery community. Key responsibilities: • Architect & Design: Lead the development of secure, scalable and sustainable technology solutions aligned with client objectives and enterprise architecture standards. • Develop & Deliver: Produce high-level designs (HLDs), low-level designs (LLDs), solution blueprints, architecture decision records and technical roadmaps. • Lead & Collaborate: Provide technical leadership and guidance to multidisciplinary teams, including developers, engineers, analysts, security specialists and DevOps practitioners. • Govern & Assure: Maintain architectural integrity throughout implementation, ensuring compliance with security standards, technical requirements and delivery methodologies. • Engage & Influence: Build trusted relationships with senior client stakeholders, facilitating architecture workshops, design reviews and strategic technical discussions. • Innovate & Improve: Identify opportunities to introduce new technologies, improve solution performance and deliver greater value for public sector clients. • Support & Shape: Contribute technical expertise to business development activities, solution proposals and bid responses. • Communicate & Advise: Translate complex technical concepts into clear recommendations for both technical and non-technical audiences. Required qualifications to be successful in this role To succeed in this role, you should be an experienced Solution Architect with a strong understanding of enterprise architecture principles, solution design and technology delivery within complex environments. You'll combine technical expertise with excellent stakeholder engagement skills, demonstrating the ability to influence decisions, solve challenges creatively and guide teams towards successful outcomes. Experience working with government or public sector organisations would be particularly valuable. Essential skills and experience: • Proven experience working as a Solution Architect, designing and delivering complex, secure and scalable technology solutions. • Strong experience producing architectural documentation, including HLDs, LLDs, solution blueprints and technical roadmaps. • Solid understanding of enterprise architecture principles, architectural governance and solution design methodologies. • Demonstrable ability to translate complex business requirements into practical technical solutions. • Experience providing technical leadership to multidisciplinary engineering and delivery teams. • Strong understanding of security, integration, infrastructure and modern technology architectures. • Excellent stakeholder management, communication and presentation skills, with the confidence to engage senior client representatives. • Experience facilitating technical workshops, architecture reviews and design discussions. • Ability to balance business priorities, technical constraints, security requirements and delivery objectives. • Experience supporting technical proposals, bid responses or pre-sales solution development. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

ITSM Consultant Position Description At CGI, we're helping organisations transform IT service delivery by building resilient, reliable and customer-focused technology services. As a Senior ITSM Consultant specialising in Incident and Problem Management, you'll play a pivotal role in helping clients minimise service disruption, resolve complex operational challenges and prevent recurring incidents. You'll take ownership of high-impact consulting engagements, introduce innovative approaches to service improvement and work alongside experienced professionals to deliver lasting business value. With the freedom to shape solutions and the support of a collaborative team, you'll develop your expertise, influence service management strategy and help leading public and private sector organisations deliver more effective, resilient IT services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Based on client site 3-4 days a week in Nottingham. Your future duties and responsibilities In this role, you will lead and support Incident and Problem Management improvement initiatives, helping clients strengthen service resilience, reduce disruption and improve operational performance. You'll assess existing processes, investigate recurring service issues and apply structured root cause analysis techniques to identify underlying problems and recommend sustainable solutions. Taking ownership of key consulting activities, you'll work closely with client stakeholders, technical specialists and service delivery teams to improve incident response, major incident coordination and problem resolution, delivering measurable improvements in service quality and customer experience. You'll also contribute to CGI's wider Service Advisory Practice, helping clients modernise ITSM frameworks, governance and operating models. You'll bring fresh thinking to incident prevention, service automation and continual improvement while contributing to consultancy proposals, knowledge sharing and the development of innovative service management capabilities. Supported by experienced colleagues, you'll have opportunities to expand your consulting expertise and influence how organisations manage and improve their critical technology services. Key responsibilities: Lead & Improve Incident Management: Assess, design and optimise incident management processes to improve service restoration, reduce disruption and enhance customer experience. Drive Problem Management: Lead and support problem investigations, identify recurring incidents and develop sustainable solutions that prevent future service failures. Investigate & Resolve: Apply structured root cause analysis techniques, including 5 Whys, fishbone analysis and trend analysis, to identify underlying causes and recommend corrective actions. Strengthen Major Incident Management: Review and improve major incident procedures, escalation frameworks, stakeholder communications and service restoration practices. Analyse & Prevent: Identify incident trends, recurring failures and systemic service weaknesses, using data-driven insights to recommend proactive improvements. Optimise & Automate: Identify opportunities to streamline incident and problem workflows through ITSM tooling, automation and improved knowledge management. Measure & Improve: Develop and monitor service performance indicators, including incident volumes, mean time to restore service (MTRS), recurring incidents and problem resolution effectiveness. Advise & Influence: Work with client stakeholders to develop effective Incident and Problem Management strategies, governance structures and operating models. Collaborate & Deliver: Partner with technical teams, service owners and other ITSM specialists to implement improvements and embed consistent service management practices. Support & Innovate: Contribute to consultancy bids, service improvement proposals and the continued development of CGI's Service Advisory Practice. Communicate & Recommend: Produce high-quality assessments, root cause analysis reports, service improvement plans and presentations that support informed client decisions. Embed Continual Improvement: Promote ITIL-aligned practices, lessons learned and proactive problem management to strengthen service reliability and operational resilience. Required qualifications to be successful in this role You'll bring strong practical experience in Incident and Problem Management, supported by a broad understanding of IT Service Management principles and operational best practices. You'll be confident investigating complex service issues, identifying underlying causes and recommending improvements that reduce recurring incidents and strengthen service resilience. Combining analytical thinking with excellent stakeholder engagement skills, you'll be comfortable influencing service management decisions, collaborating across technical teams and taking ownership of meaningful improvement initiatives. Essential skills and experience: Incident Management: Strong experience managing, assessing or improving Incident Management processes within complex IT service environments. Problem Management: Proven experience investigating recurring incidents, identifying underlying problems and implementing sustainable corrective and preventive actions. Major Incident Management: Good understanding of major incident procedures, escalation management, service restoration and stakeholder communications. Root Cause Analysis: Practical experience applying structured problem-solving and root cause analysis techniques to complex technical or operational issues. ITIL & ITSM Frameworks: Strong working knowledge of ITIL v3 or ITIL 4 principles, particularly Incident Management, Problem Management and Continual Improvement. Service Improvement: Experience identifying service trends, analysing operational performance and developing initiatives that improve reliability and reduce disruption. Stakeholder Engagement: Excellent communication and relationship management skills, with the ability to engage technical teams, service owners and senior stakeholders. ITSM Tooling: Experience using IT service management platforms to support incident tracking, problem investigation, reporting and workflow improvement. Governance & Reporting: Ability to produce clear root cause analysis reports, incident reviews, problem records, service improvement plans and management presentations. Consulting & Advisory: Ability to assess existing practices, recommend improvements and support the implementation of effective ITSM processes and operating models. Collaboration & Adaptability: Confidence working across different client environments, managing competing priorities and supporting multidisciplinary teams. Travel Flexibility: Willingness to travel within the UK to support client engagements. Desirable qualifications and experience: Experience with ServiceNow, BMC Helix, Jira Service Management or similar ITSM platforms. Experience facilitating post-incident reviews and lessons-learned workshops. Knowledge of proactive Problem Management, known error management and knowledge management practices. Experience developing incident and problem management dashboards, KPIs and performance reporting. Familiarity with service integration and management (SIAM) environments. Knowledge of ISO/IEC 20000 or related service management standards. Experience with cloud service management, automation and workflow optimisation. Experience delivering ITSM improvement initiatives within the UK public sector. ITIL 4 Foundation, ITIL Managing Professional, ITIL Expert or equivalent certification. Experience working in Higher Education sector would be beneficial. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. . click apply for full job details

SAP Solutions Architect Position Description Location: England based - happy to consider base location anywhere in England that is able to commute to Milton Keynes 1-2 days per week. At CGI, you'll play a pivotal role in delivering complex SAP transformation programmes that help our clients modernise their operations, improve business performance and unlock the full potential of their technology investments. As a senior SAP architect, you'll take ownership of solution design and technical delivery, bringing together business requirements, SAP expertise and innovative technologies to create lasting value. You'll have the freedom to shape architecture decisions, influence project strategy and develop solutions across SAP S/4HANA and the wider SAP ecosystem. Working alongside a supportive community of technical, functional and delivery experts, you'll lead high-impact programmes, overcome complex challenges and help our clients achieve successful, sustainable transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities In this role, you will lead the architecture, design and technical delivery of complex SAP programmes, ensuring solutions meet business objectives while maintaining high standards of quality, security and performance. You will take ownership of the overall SAP solution blueprint, guide technical and functional teams and work closely with project managers to ensure successful implementation. Drawing on your expertise across SAP S/4HANA, integration technologies and business processes, you will translate complex requirements into practical, scalable solutions that deliver measurable value. You will have the autonomy to influence key architectural decisions, challenge existing approaches and introduce innovative ways of working. Supported by CGI's collaborative culture and wider SAP expertise, you will act as a trusted advisor to clients, lead multidisciplinary teams and proactively manage delivery risks. Your leadership will help strengthen project governance, build team capability and ensure SAP transformation initiatives deliver sustainable business outcomes. • Architect & Design - Lead end-to-end SAP solution architecture, creating robust implementation blueprints and ensuring alignment with business and technical requirements. • Lead & Deliver - Oversee SAP S/4HANA and ECC implementations, coordinating functional, technical and business teams to achieve successful project outcomes. • Integrate & Innovate - Design and guide integrations between SAP and legacy systems using SAP BTP, CPI and PI/PO, including complex data migration activities. • Collaborate & Influence - Engage business leaders, SAP process owners, technical specialists and project stakeholders to shape solutions and resolve challenges. • Plan & Govern - Work with project managers to define delivery plans, manage dependencies and establish governance controls for scope, budget and quality. • Coordinate & Optimise - Lead functional specialists across Sales & Distribution, Finance, Retail and Procure-to-Pay to ensure business requirements are delivered effectively. • Secure & Assure - Guide SAP security, infrastructure and Basis activities, ensuring compliance, system resilience and appropriate technical controls. • Test & Validate - Oversee SAP-related defect resolution during system integration testing (SIT) and user acceptance testing (UAT), supporting successful implementation. • Monitor & Resolve - Track delivery progress, identify risks and dependencies, manage escalations and proactively address issues before they affect outcomes. • Mentor & Empower - Guide SAP Centre of Excellence colleagues, share technical knowledge and support continuous improvement across the delivery team. • Champion Client Success - Act as the primary contact for SAP technical and functional matters, constructively challenging decisions where necessary to protect project objectives and client outcomes. Required qualifications to be successful in this role You will be a highly experienced SAP professional with a strong background in solution architecture, technical leadership and enterprise-scale SAP delivery. Combining deep SAP expertise with an understanding of business processes, you will have the confidence to lead complex implementations, influence senior stakeholders and take accountability for successful outcomes. You will bring a collaborative approach, strong commercial awareness and the ability to guide multidisciplinary teams through challenging transformation programmes. • Extensive SAP experience - Significant experience, typically 15+ years, in SAP project delivery, solution architecture and technical leadership. • SAP implementation expertise - Proven experience delivering multiple SAP ECC and/or S/4HANA implementations, ideally 3-5, alongside business-as-usual support leadership. • SAP S/4HANA proficiency - Strong techno-functional knowledge of SAP S/4HANA and the ability to translate business requirements into scalable architecture and implementation designs. • SAP technology knowledge - Current understanding of SAP BTP, Cloud Platform Integration (CPI), SAP Build Work Zone, SAP Start and SAP Mobile technologies. • Integration architecture - Hands-on experience with SAP BTP integration or SAP PI/PO, including interface design, legacy system connectivity and data migration in complex environments. • Business process understanding - Working knowledge of Sales & Distribution, Finance, Retail and Procure-to-Pay processes, with retail industry experience desirable. • Technical project leadership - Proven ability to plan, schedule and coordinate SAP delivery activities, manage dependencies and maintain effective project governance. • Solution ownership - Experience developing and owning SAP solution blueprints, leading design workshops and ensuring functional requirements are successfully implemented. • Security & infrastructure awareness - Strong understanding of SAP security and compliance requirements, alongside foundational SAP Basis knowledge. • Stakeholder engagement - Excellent communication and influencing skills, with experience engaging senior client leaders, business users, SAP process owners and technical teams. • Team leadership - Demonstrated ability to lead functional and technical specialists, manage escalations, mentor colleagues and drive delivery performance. • Testing & quality assurance - Experience supporting SIT and UAT activities, coordinating defect resolution and ensuring solution readiness. • Risk & commercial management - Ability to identify delivery risks, manage scope and budget controls and maintain focus on project outcomes. • Client-focused approach - Strong problem-solving skills, sound judgement and the confidence to challenge decisions constructively while maintaining collaborative relationships. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Technical Lead - Observability Migration Position Description As a Technical Lead at CGI, you'll help a client modernise its observability capability, moving from Splunk to a target stack using Grafana, Cribl and Loki. You'll shape the technical solution, guide implementation and help the team deliver a reliable, secure and supportable service. You'll join a five-person agile squad alongside a Delivery Lead, Business Analyst and two Developers. Working closely with the Business Analyst, you'll translate business, operational and reporting requirements into practical technical designs. You'll remain involved throughout delivery, supporting Developers, resolving technical challenges and assuring quality through migration, cutover and removal of the legacy implementation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position - 2-3days in the office . Your future duties and responsibilities You'll own technical guidance and assurance within delegated authority. The Delivery Lead retains delivery governance, planning and stakeholder escalation; the Business Analyst owns requirements, traceability and business acceptance criteria; and Developers own implementation, testing evidence, peer review and remediation. Formal approvals and risk acceptance remain with the relevant client authorities. • Assess existing Splunk use cases, data sources, queries, dashboards, alerts, reports and integrations, building on the Business Analyst's requirements and current-state mapping. • Define how agreed requirements will work in Grafana, Cribl and Loki, documenting target designs, data flows, component responsibilities and integration dependencies. Identify capability gaps and recommend alternatives. • Address performance, capacity, availability, resilience, recovery, retention and cost requirements, with measurable checks to validate the solution. • Develop the technical migration approach, covering sequencing, coexistence, data validation, rollback, historical-data needs and continuity of service. • Break designs into deliverable work with the Developers and contribute estimates, technical dependencies and assumptions to refinement and sprint planning. • Provide day-to-day technical guidance, help investigate complex issues and resolve or escalate blockers with clear recommendations and delivery impacts. • Review significant code and configuration changes, test coverage and implementation evidence, maintaining alignment with agreed designs and engineering standards. • Embed client security, access and data-handling controls into the solution, involving architecture, security and service specialists where required. • Define monitoring and failure detection for the observability platform itself, including telemetry loss, processing failures and dependency health. Assess technical and operational readiness, support authorised cutover and verify that the agreed legacy Splunk implementation and obsolete integrations have been decommissioned. • Maintain technical decisions, risks and debt, and support documentation, knowledge transfer and handover to service teams. Required qualifications to be successful in this role You'll bring experience leading technical delivery in a client environment, combining observability expertise with practical solution design and strong communication skills. You'll be comfortable turning requirements into implementable designs and supporting Developers through complex delivery challenges. • Experience designing and delivering observability, monitoring or log-management solutions in enterprise environments. • Practical knowledge of Splunk and experience with Grafana, Cribl, Loki or comparable technologies, with the ability to assess migration implications across the target stack. • Experience mapping requirements to technical designs, data pipelines, integrations, dashboards, alerts and reporting. • Understanding of non-functional requirements, secure data handling, resilience and operational supportability. • Experience supporting platform migrations, including coexistence, validation, cutover and decommissioning. • Ability to guide Developers, review technical work, investigate issues and communicate options and trade-offs to technical and business stakeholders. • Experience working in agile teams, contributing to estimation, work decomposition, dependency management and continuous improvement. • Ability to produce clear technical documentation and support effective operational handover. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Senior Solution Architect Position Description CGI is looking for a Senior Solution Architect to shape the technical direction of major public and private sector digital transformation programmes. Working closely with client and CGI teams, you'll turn strategic business needs into secure, scalable and resilient solutions that deliver lasting outcomes. You'll take ownership of high-level architecture, influence critical technology decisions and bring creative thinking to complex integration and transformation challenges. As a trusted technical leader, you'll connect business and technology stakeholders, guide multidisciplinary teams and help ensure solutions move successfully from design through delivery. You'll be supported by CGI's collaborative community of experts while building your career across future client engagements and transformation programmes throughout the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a client-facing role, requiring regular attendance in Belfast, typically 1-2 days per week. Depending on the assignment, you may also be required to attend other CGI or client locations across the UK. Your future duties and responsibilities In this client-facing role, you will lead the technical solution architecture for a complex, business-led digital transformation programme. You'll work closely with client stakeholders, transformation teams and CGI delivery specialists to translate strategic objectives into robust architectural designs. You will take ownership of high-level designs, ensuring solutions are secure by design, scalable, resilient and capable of progressing successfully through security accreditation, detailed design and Technical Design Authority approval. You'll provide technical leadership throughout delivery, creating the space for teams to explore effective solutions while maintaining strong architectural governance. You'll bridge business and technology conversations, manage technical risks and oversee implementation quality, supported by a collaborative CGI community. • Own the end-to-end technical solution architecture and translate business requirements into deliverable designs aligned with transformation objectives. • Create, maintain and evolve high-level architectural designs, diagrams, specifications and technical guidance. • Ensure architecture is secure by design, scalable, resilient and aligned with security, data protection and regulatory requirements. • Design integrations with existing and external systems, enabling effective data flow and interoperability while addressing risks and constraints. • Provide technical leadership to development and Scrum teams and establish strong architectural standards and governance. • Explain complex concepts clearly to technical and non-technical audiences and present designs and options to the Technical Design Authority. • Identify technical risks early, develop mitigation strategies and escalate appropriately through programme governance. • Oversee implementation quality, conduct architectural reviews and use feedback and emerging approaches to continually improve the solution. Required qualifications to be successful in this role You will bring significant solution architecture experience within complex digital transformation environments, combined with the confidence to operate as a trusted technical adviser in a client-facing role. You should be comfortable owning architecture from business requirements through high-level design, governance and implementation, while collaborating effectively across business, delivery and technical teams. • Extensive experience in Solution Architecture, ideally within large-scale digital transformation programmes. • Strong experience producing high-level designs (HLDs) and comprehensive architecture documentation. • Strong knowledge of enterprise integration, scalability, resilience, security and secure-by-design principles. • Experience or strong knowledge of Salesforce, ideally including Salesforce Public Sector Solutions (PSS), and its wider ecosystem. • Knowledge of MuleSoft integration technologies and Tableau. • Proven ability to translate business requirements and operating models into practical technical solutions. • Experience providing technical leadership to multidisciplinary development, delivery or Scrum teams. • Strong understanding of architecture governance and experience engaging with Technical Design Authorities or equivalent governance forums. • Proven ability to identify, communicate and mitigate technical, security and integration risks. • Excellent stakeholder management skills, with the ability to communicate complex technical concepts clearly to senior and non-technical audiences. • Ability to work collaboratively while taking ownership of architectural decisions and delivery outcomes. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Forward Deployed AI Engineer - OpenAI / Agentic AI Position Description At CGI, you'll help turn the possibilities of agentic AI into measurable outcomes for organisations operating in complex enterprise environments. Working at the intersection of clients, software engineering and emerging AI, you'll take ownership of ambiguous challenges and rapidly transform them into prototypes, operational pilots and production-ready solutions. You'll have the freedom to explore new approaches using OpenAI Codex and agentic technologies, while collaborating with CGI experts and client teams to deliver secure, scalable solutions. As successful ideas develop, you'll help shape reusable AI patterns and propositions that can create value across CGI's clients and sectors-giving you the opportunity to influence how organisations adopt and scale the next generation of AI. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will work directly with clients and CGI teams to identify high-value opportunities for agentic AI and turn them into practical, measurable solutions. You will take ownership from early discovery and pre-sales through rapid prototyping, pilot delivery and production deployment, helping clients understand where emerging AI capabilities can deliver genuine business value. You will have the freedom to experiment and create, developing deep expertise in OpenAI Codex and related agentic technologies while being supported by CGI specialists across architecture, cyber security, cloud, platforms and governance. You will also turn successful implementations into reusable patterns, assets and propositions, helping CGI scale innovation across clients and sectors. • Discover & Shape - Embed with clients to understand workflows, technology environments and business challenges, identifying high-value opportunities for AI. • Prototype & Validate - Rapidly build prototypes, interfaces and MVPs to test ideas against clearly defined workflows and measurable outcomes. • Design & Deploy - Build agentic AI systems that integrate securely with client infrastructure, data and operational processes. • Engineer & Integrate - Develop across user interfaces, backend services, APIs, integrations, data and cloud environments. • Optimise & Govern - Engineer agent context, tools and orchestration with appropriate permissions, evaluations, guardrails and human oversight. • Innovate with Codex - Develop deep expertise in OpenAI Codex and apply AI-assisted engineering to real client development workflows. • Scale & Reuse - Convert successful implementations into repeatable agentic patterns, workflows, assets and propositions. • Consult & Influence - Deliver technical demonstrations and presentations to technical and non-technical audiences and contribute to RFPs, bids and tenders. • Productionise & Improve - Take validated concepts from experimentation through MVPs to secure, robust and scalable production solutions. Required qualifications to be successful in this role You will bring strong software engineering foundations alongside hands-on experience with AI-assisted or agentic development. You should be comfortable working directly with clients, navigating ambiguity and rapidly turning ideas into working software. Curiosity about emerging AI technologies is important, and you'll be supported by CGI colleagues as you deepen your expertise and apply new capabilities to complex enterprise challenges. • 6+ years in a software engineering role and/or consulting role • 2+ years as a Technical Lead • Proven Hands-on AI engineering experience - Practical experience with OpenAI Codex, Claude Code or comparable agentic coding tools. • Agentic AI knowledge - Working knowledge of context engineering, tool use, orchestration, evaluation and guardrails, gained professionally or through substantial hands-on experimentation. • Strong software engineering foundations - Broad understanding of front-end applications, backend services, APIs, integrations and cloud infrastructure. • End-to-end delivery experience - Proven ability to take software from experimentation and prototyping through to operational deployment. • Client-facing capability - Strong experience in pre-sales, solution engineering, consulting or client-embedded software delivery. • Communication skills - Ability to explain complex technical concepts clearly and concisely to technical and non-technical stakeholders. • Adaptability & ownership - Confidence working with ambiguity, changing priorities and emerging technologies while driving work towards practical outcomes. Experience designing agentic AI applications using technologies such as the Codex SDK/API, OpenAI Agents SDK/API, MCP, skills, subagents or comparable frameworks would be advantageous. Experience with agent evaluation, observability, sandboxing, permissions, human-in-the-loop approaches, CI/CD, DevOps, cloud platforms or deploying AI within secure and regulated environments would also be valuable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Senior Full Stack Developer - Java & Angular Position Description Join CGI as a Senior Full Stack Developer and help shape the digital services that support access to justice across the UK. Working with one of our key UK Government Department clients, you'll take ownership of reusable technology that enables their services to onboard faster, integrate consistently and operate reliably. You'll apply your Java and Angular expertise to solve complex engineering challenges, improve developer experiences and deliver secure, accessible services at scale. You'll have the scope to introduce fresh ideas, explore AI-assisted engineering and influence technical decisions, while working alongside supportive CGI colleagues, architects, product specialists and delivery teams committed to engineering excellence and meaningful public-sector outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this hands-on role, you will take ownership of designing, building and enhancing reusable full stack components, services and APIs used across multiple digital services. Working across Java, Angular and associated technologies, you'll turn architectural direction and business requirements into secure, accessible and production-ready solutions, while improving the integration and onboarding experience for consuming teams. You'll work collaboratively across CGI, client and supplier teams, bringing your ideas to technical design and solving complex delivery challenges. Supported by a multidisciplinary engineering community, you'll balance rapid delivery with long-term maintainability, mentor colleagues and continuously improve engineering practices, automation and service resilience. • Design & Develop: Build reusable front-end and back-end components, RESTful APIs, microservices and integrations using Java, Angular, Node.js and Express.js. • Enable & Simplify: Improve shared components, documentation, reference implementations and tooling to accelerate service onboarding and reduce duplication. • Engineer & Assure: Apply test-driven development and automated unit, integration, contract and end-to-end testing to deliver secure, maintainable software. • Automate & Deploy: Develop CI/CD pipelines, infrastructure as code and deployment automation, supporting containerised services across Azure and Kubernetes. • Optimise & Operate: Use monitoring, logs, metrics and traces to diagnose issues and improve performance, resilience and service operability. • Collaborate & Influence: Work with Technical Leads, Architects, Product, Delivery, QA, DevOps and other suppliers to manage dependencies and deliver successful outcomes. • Innovate & Improve: Use CGI-approved AI-assisted development tools where appropriate to enhance coding, testing, documentation and troubleshooting, with appropriate human oversight. • Own & Resolve: Identify technical blockers and risks early, recommend pragmatic solutions and drive issues through to resolution. • Guide & Support: Mentor developers, contribute to code reviews and technical discussions, and share reusable approaches across the engineering community. Required qualifications to be successful in this role You'll be an experienced hands-on Full Stack Developer with strong Java and Angular skills and a track record of delivering production-quality solutions within complex environments. You should be comfortable working across application development, APIs, cloud platforms, automated delivery and live-service support, while communicating technical decisions and trade-offs clearly across multidisciplinary teams. • Full stack engineering: Strong hands-on software development experience, including Java, Angular, Node.js and Express.js. • Distributed architecture: Proven experience developing microservices, RESTful APIs, integrations and distributed systems. • Data: Experience working with SQL databases, particularly PostgreSQL. • Azure & Kubernetes: Experience with Azure cloud technologies, ideally including AKS, Azure Service Bus and Application Insights. • DevOps & automation: Strong experience with CI/CD and tools such as Git, Jenkins and Terraform. • Engineering quality: Demonstrable experience of automated testing, secure development and building maintainable, production-quality software. • Technical ownership: Proven ability to translate architecture and requirements into practical solutions and make pragmatic engineering decisions. • Collaborative delivery: Ability to operate effectively across multidisciplinary and multi-supplier teams while communicating risks, dependencies and trade-offs clearly. • AI-assisted engineering - desirable: Experience using tools such as Codex or GitHub Copilot to improve software engineering productivity and quality. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Software Engineer (Backend / Platform) (DV Security Clearance) Position Description At CGI, we deliver cutting-edge software solutions that help protect the UK's national interests and support critical national security programmes. As a Backend / Platform Software Engineer, you'll play a key role in designing, building, and deploying cloud-native applications that drive mission success. Working across software engineering, platform technologies, and automation, you'll help create scalable, resilient solutions while contributing to a culture that values innovation, collaboration, and ownership. You'll have the opportunity to make a meaningful impact, influence technical outcomes, and develop your expertise alongside highly skilled professionals tackling some of the most complex challenges in the industry. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is based on a Secure Site. Your future duties and responsibilities n this role, you will develop and enhance backend services that underpin critical applications used within national security environments. Working within Agile delivery teams, you will collaborate closely with software, platform, and infrastructure specialists to build reliable, scalable, and secure cloud-native solutions. You'll take ownership of features throughout the development lifecycle, from design and implementation through to deployment and operational support. You will also contribute to modern engineering practices by improving automation, deployment pipelines, testing approaches, and infrastructure capabilities. Your work will directly support the delivery of high-quality software while enabling teams to deploy and operate services efficiently within complex, mission-critical environments. Key responsibilities: Design & Develop robust backend services and APIs Build & Maintain CI/CD pipelines and deployment automation Develop & Deliver cloud-native software solutions Collaborate & Integrate with platform and infrastructure teams Deploy & Support containerised applications using Kubernetes Improve & Optimise software quality, testing, and release processes Automate & Enhance infrastructure provisioning and management Contribute & Innovate within Agile delivery teams Required qualifications to be successful in this role o succeed in this role, you should have strong software engineering fundamentals combined with experience developing applications in cloud-native environments. You will be comfortable working across development and deployment activities, collaborating with multidisciplinary teams, and applying automation and modern engineering practices to improve delivery outcomes. Essential qualifications: Experience developing software using Java, Go, or Python Strong background in backend application development Experience with Kubernetes and container platforms Knowledge of CI/CD tooling and deployment automation practices Experience working within Linux environments Proficiency with Git and source control workflows Understanding of Infrastructure as Code concepts and associated tooling Knowledge of cloud-native application development principles Experience working within Agile software delivery teams Strong problem-solving and collaboration skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Location The locations for this role are Newport, Titchfield (Fareham), London, Edinburgh, Darlington and Manchester. Due to workforce controls you can only select Manchester, London, Darlington or Edinburgh if you are an existing ONS employee contracted to that location. If you are not contracted at one of these sites, these options are not available to you. Applicants who select a location they are not eligible for will be removed from the recruitment process and will not be considered for alternative locations. This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The postholder will be expected to contribute to the organisation's overall 40% office attendance, in line with business and role requirements. The induction process for the role will be conducted in person. Please refer to attachments for further terms and flexibilities. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social, and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration. The Automation function within ONS Digital Services is responsible for helping the organisation work more efficiently through the use of automation, low-code and AI technologies. We partner with teams across ONS to simplify processes, reduce manual effort and improve services, enabling colleagues to focus on delivering value for citizens and stakeholders. Our multidisciplinary teams deliver and support a wide range of digital solutions, including workflow automation, applications, data insights and AI-enabled services. We provide technical leadership, governance and support to ensure these technologies are adopted safely, securely and effectively. Supporting thousands of users across the organisation, the function plays a key role in driving innovation, increasing productivity and building digital capability, helping ONS modernise services and deliver better outcomes through technology. Job description As senior delivery manager, you will be accountable for the effective delivery of complex, high risk products and services. You'll have experience across a range of products and services throughout the entire product life cycle and act as the main point of escalation. You'll have strong communication skills and engage senior stakeholders, while coaching and mentoring junior staff. Responsibilities include: Lead the delivery of the Centre of Enablement and Citizen Developer Governance roadmap, ensuring successful delivery of products, services and continuous improvement initiatives. Work with the Service Owner and Service Manager to translate strategic priorities into clear delivery plans, milestones and measurable outcomes. Manage complex risks, issues, dependencies and competing priorities across multiple teams and stakeholders, ensuring delivery momentum is maintained. Coordinate the development and implementation of governance processes, standards, assurance activities and service improvements that enable safe and effective use of low-code technologies. Build and maintain strong relationships with senior leaders, technical specialists, platform teams and business stakeholders, facilitating collaboration and informed decision-making. Provide delivery reporting, performance insights and recommendations to support governance boards, service reviews and strategic planning activities. Promote Agile and Lean delivery practices, fostering a culture of continuous improvement, innovation and evidence-based decision making. Support and develop communities of practice, encouraging knowledge sharing, capability development, mentoring and collaboration across the organisation. Act as an escalation point for delivery challenges, resolving complex issues and driving solutions that balance governance, user needs and organisational priorities. Person specification Essential Criteria: Agile and Lean Practices (Expert) You can: coach and lead teams in Agile and Lean good practices create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle experiment with new and innovative ways of working to improve delivery across the organisation act as a recognised expert and advocate for Agile and Lean approaches Life Cycle Management (Practitioner) You can: work and consult with the right people at the right time to move through the life cycle and deliver value use evidence to decide when a team should continue, change direction or stop identify tools and techniques required at different phases of the life cycle guide colleagues and stakeholders through different phases of the life cycle Maintaining Delivery Momentum (Expert) You can: Optimise the delivery flow of teams. Actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Identify innovative ways to unblock issues. Planning (Expert) You can: Lead a continual planning process in a very complex environment. Plan beyond product delivery. Identify dependencies in plans across services and coordinate delivery. Coach other teams as the central point of expertise. Team Dynamics and Resolution (Practitioner) You can: Identify problems or issues in the team dynamic and rectify them. Identify issues through Agile health-checks with the team and provoke the right responses. Engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. Accelerate the team development cycle.

Location Plymouth, South West England, PL6 5WS About the job Job summary HM Land Registry (HMLR) is looking for a Lead Infrastructure Engineer to provide technical leadership across our Security Cluster, helping to protect and strengthen the critical technology services that support one of the UK's largest digital transformation programmes. Working within the IT Operations Practice in our Transformation and Technology directorate, you will play a key role in shaping and developing security capabilities across our on-premise and cloud-based environments. You will work closely with engineers, architects, service managers and technical leaders to ensure our infrastructure remains secure, resilient and aligned with organisational priorities. This is an exciting opportunity to influence the future direction of cyber security engineering at HMLR, whilst supporting the development of technical teams and driving innovation across our technology landscape. Job description The IT Operations Practice is responsible for the performance, availability and delivery of the technical infrastructure that underpins HM Land Registry's services. The Practice is made up of specialist technical teams that support, monitor and operate a wide range of technology solutions across the organisation. As a Lead Infrastructure Engineer, you will provide technical leadership for the Security Cluster, working alongside Lead Infrastructure Engineers, Principal Infrastructure Engineers, Technical Leads, Architects and Service Managers. You will help shape security engineering, assessment and assurance activities, ensuring effective controls are in place to protect HMLR's systems, services and data. You will act as a technical authority in cyber security, providing expert guidance across operational services, change initiatives and strategic programmes. Alongside supporting day-to-day operational security activities, you will lead on technical improvements, champion industry best practice and help develop the next generation of security engineering capability within HMLR. This role offers the opportunity to influence both technical direction and people development, ensuring our teams have the skills, tools and leadership needed to meet current and future challenges. Main Duties As a Lead Infrastructure Engineer, you will: Act as a subject matter expert in cyber security, providing technical leadership and accountability for the design, implementation and management of security controls. Support the management and operation of security controls across HMLR's technology estate, including both on-premise and cloud-hosted services. Lead the development and enhancement of cyber security controls, assessment methodologies and incident management capabilities. Provide technical leadership across business-as-usual operations and change programmes, supporting informed decision-making and delivery of secure solutions. Work collaboratively with Lead Infrastructure Engineers, Technical Leads and other specialist teams to ensure the availability, integrity and performance of infrastructure services. Ensure technical solutions align with existing infrastructure standards, strategic objectives and long-term technology roadmaps. Work with suppliers, partners and internal stakeholders to develop, test and implement secure technology solutions that meet business needs. Lead and support the technical development of engineers and specialists, helping to build capability across the IT Operations Practice. Provide technical supervision and task management for engineering resources, setting clear objectives and supporting successful delivery. Build and maintain effective working relationships across teams and disciplines to meet operational requirements and service level commitments. Act as a positive role model, promoting inclusive behaviours, collaboration and high professional standards. Identify, assess and mitigate security risks through the implementation of appropriate technical controls. Champion modern engineering practices, industry standards and continual service improvement. Develop and execute test plans to provide assurance for infrastructure changes and technology implementations. Support a culture where everyone feels valued, respected and able to contribute, addressing conflict and non-inclusive behaviours appropriately. Contribute to the ongoing development of the IT Operations Practice and wider technology community. Person specification To be successful in this role, you will be required to demonstrate the following criteria throughout the recruitment process. Essential Technical Skills and Qualifications: Holds a qualification in Information Technology or a related area (Degree level or equivalent) or significant experience in an IT field Evidenced skills in: Advanced skills in the management of at least three of a range of security technologies such as: - PAM, ADFS, Firewalls, CAP, Entra, SIEM, EDR-XDR, CTEM, DAST, WAF/DDoS, Entra ID, IPS/IDS, PKI, SASE, Security Assurance frameworks, incident response, cryptographic systems. Advanced skills in the assessment of security controls and posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate and solve complex problems and make disciplined decisions based on available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders

Location Bristol, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description As a Service Continuity Manager you will play a critical role in ensuring the availability, resilience, and recoverability of Defra and it's associated Arms Length Bodies' IT services, enabling the department to meet its legal and statutory obligations to the public. The role is responsible for managing and maintaining a rolling programme of service continuity testing for existing services, while also working closely with project teams to enable the delivery of Service Continuity requirements. Reporting to the Senior IT Service Continuity Manager within DDTS Operations function, you will work collaboratively with a broad range of stakeholders, including Incident Managers, Technical Leads, Service Managers, Architects, and business representatives across the organisation. This role offers excellent opportunities for professional development and career growth. You will have access to training, the opportunity to lead and contribute to improvement initiatives and projects, and the chance to work closely with specialist teams across the department, enabling you to broaden your skills and expertise. Person specification Responsibilities: • Ensure IT Service Continuity policy, processes, and standards are applied and adhered to for all services across the organisation. • Engage with the relevant governance structures to ensure new and updated services adhere to IT Service Continuity standards, including return time objectives (RTO) and return point objectives (RPO). • Facilitate the planning and implementation of regular IT Service Continuity tests for critical services across the Defra estate. • Work closely with a variety of stakeholders, including suppliers, technical teams, project teams, service management, and senior management, to ensure the IT Service Continuity team's objectives are met. • Effectively manage IT Service Continuity related risks by maintaining comprehensive documentation, identifying appropriate ownership, and developing mitigation strategies. • Engage in continuous improvement of Service Continuity, and broader DDTS, policies, processes, and practices. Skills and experience: • Experience in a similar IT Service Continuity role. • Proven track record of planning and implementing successful IT Service Continuity tests. • Experience of working in large IT organisations with complex, multi-supplier support frameworks. • Strong understanding of infrastructure, cloud technologies, networking, and application service dependencies. • Strong stakeholder relationship and communication skills, including the ability to parse technical information into business friendly language. • Knowledge of relevant standards, such as ITIL and ISO22301.

Location Leith, Scotland, EH6 6QQ : Glasgow, Scotland, G2 8LU About the job Job summary Join the Scottish Government Digital Architecture Division as a Lead Technical Architect (C2) and drive secure, innovative digital services. Job description Help shape the architecture behind some of Scotland's most important digital services. The Opportunity The decisions you make as an architect can shape how millions of people access public services. We are looking for a Lead Technical Architect to join our Digital Architecture and Design division and help design and deliver the platforms, services and technology foundations that support Scotland's digital future. This is a senior architecture role spanning national platforms, shared services, and major digital transformation programmes. You'll work with senior stakeholders and multidisciplinary teams to solve complex architecture challenges, guide critical technology decisions supporting the delivery of accessible, secure, sustainable and scalable digital services that enable millions of interactions each year. Our architects work across identity, platform, cloud, integration and digital service architectures, supporting some of the most complex technology environments in the Scottish public sector. The role offers exposure to modern cloud-native platforms, shared government capabilities, digital identity services, enterprise integration and large-scale service transformation. You'll work in multidisciplinary teams alongside engineers, delivery managers, designers and product specialists to solve complex public sector challenges. You'll provide leadership throughout the lifecycle of digital services, from early discovery and design through to implementation and assurance, helping balance delivery with Scottish Government objectives, user needs, and long-term service outcomes. Unlike many architecture roles focused on a single product, platform or programme, you'll work across a broad portfolio of services, shared capabilities and transformation initiatives supporting and wider ambitions. This role offers the opportunity to contribute to major national programmes and help shape the future direction of digital public services across Scotland. The Role As a Lead Technical Architect, you'll provide architectural leadership across national digital services, platforms, and shared capabilities, helping teams solve complex technical challenges and deliver secure, sustainable services. Responsibilities Lead the design and review processes for new solutions and services, evidencing the inclusion of Secure by Design principles within the technical designs you produce, oversee, and approve. Create optimal technical designs through an iterative process, aligning user needs, system requirements, security considerations, and organisational objectives. Contribute to the overall technical strategy and roadmap for the department within your area of expertise. Present recommendations for technologies and improvement opportunities to senior leaders, based on technical expertise and analysis of business and system requirements. Be recognised as a subject matter expert, contributing to the development of architectural practice and helping shape a coherent strategy across cybersecurity, cloud, data centre, storage, networking, mobile and infrastructure user experience. Manage, coach and mentor Technical Architects, helping to strengthen architecture capability across the organisation. Develop and document technical designs for the integration and implementation of solutions, working across GDD, business areas, and delivery teams. Act as a key contributor to architecture governance activities, promoting effective working methods and the consistent application of technical architecture standards. Ensure technical designs meet security and operational requirements. Evaluate implemented solutions, identifying lessons learned and opportunities for continuous improvement. Provide feedback to leadership and support the adoption of lessons learned and best practice in future delivery and integration plans. Person specification Success Profile Success profiles are specific to each job, and they include the mix of experience, skills and behaviours candidates will be assessed on. Experience: Lead Criteria 1: An ability to understand the complex landscapes of technologies and the required collaboration with 3rd party suppliers, internal and cross-government teams across multiple projects to deliver successful outcomes in line with business and technical requirements. Lead Criteria 2: To be successful, you should also be able to balance potentially conflicting requirements and interests, negotiate a consensus, and justify your architectural design decisions. Managing Human Resource activities, including interviewing, selection / hiring, and conducting performance assessments. You should have the experience, skills and personal qualities that allow you to be effective whilst working unsupervised in a dynamic environment with fluid priorities and high levels of uncertainty.

Location Newport, NP10 8QQ About the job Job summary Business Analyst As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will act as a facilitator, communicator and problem solver to elicit and document requirements. You will also be modelling processes for use within the project and for post-implementation reference. You will be responsible for analysing existing and future ways of working, identifying options and assessing their impact. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Translate business problems and user needs into a set of detailed requirements Document, critically review and model business processes and business rules Utilise a 'toolkit' of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information. Identify stakeholders, tailor communication to their needs, and work with teams to build relationships Solve problems in a way that brings most benefit to the IPO and its customers. Identify, shape and specify business options to enhance existing services or build new services Demonstrate value of proposals to users and senior management groups using both written and verbal presentation skills. Contribute to the IPO's Business Analyst community to share knowledge Person specification Essential Criteria Background in Business Analysis or Process Improvement Knowledge and/or understanding of Business Analysis principles and techniques Excellent presentation and communication skills, across a variety of situations and levels of stakeholders. Working with and influencing teams, senior stakeholders and specialist peers Can Investigate, define and resolve complex problems Experience with project delivery methodologies Holds or willing to work towards the BCS International Diploma in Business Analysis

Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for multiple Senior DevOps Engineers here at Justice Digital, Data and Science , to be part of our warm and collaborative Hosting Platform Teams. This role aligns against the Senior DevOps Engineer role from the Government Digital and Data Framework. The Team: Justice Engineering AI Enablement is a new team focused on improving how engineers across the Ministry of Justice use artificial intelligence to design, build and operate digital services. Our aim is not simply to introduce new tools, but to establish the engineering capabilities, patterns and practices needed to use AI effectively, securely and at scale. The team will build production services, developer tooling and reusable capabilities that make it easier for engineers to adopt AI without compromising the quality, security, reliability or maintainability of the services they build. Our work will cover areas such as AI-assisted software development, large language models, agents, model access, evaluation, observability, security controls and developer experience. The work of the team has the potential to influence how hundreds of engineers across the Ministry of Justice work with AI. We will focus on creating approaches that can be reused across teams and services, rather than solving the same problems repeatedly in isolation. About Us: At Justice Digital, Data and Science, we use technology to improve outcomes for people across the justice system. As a Senior DevOps Engineer in Justice Engineering AI Enablement, you will help shape how emerging AI technologies are applied within one of the largest engineering communities in government. This is a rapidly developing area of technology, and many of the engineering patterns we will need are still emerging. We are looking for engineers who are genuinely engaged with this space and interested in helping establish how AI engineering should work in practice. Responsibilities: This is a hands-on engineering role. You will design, build and operate production services and tooling that enable other engineers to make effective use of AI. You will research and evaluate new technologies, models and engineering approaches; develop prototypes and reference implementations; and take successful ideas through to robust production capabilities. You will help establish reusable engineering patterns around areas such as AI agents, model integration, evaluation, observability, security and developer tooling. Collaboration: You will work closely with software developers, platform engineers, architects, security specialists, product managers and other technical professions across Justice Digital. You will also work with teams responsible for shared AI platforms and services, including AI gateway capabilities, helping ensure those products integrate effectively with engineering workflows and meet the needs of the wider development community. A significant part of the role will involve sharing knowledge, developing reusable patterns and helping the wider engineering community build the skills and confidence required to use AI effectively and responsibly. You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Key Responsibilities As a Senior DevOps Engineer in the Justice Engineering AI Enablement team, you will help shape how engineering teams across the Ministry of Justice use artificial intelligence to build and operate high-quality digital services. This is a hands-on engineering role. You will design, build and operate production services, platforms and tooling that make AI capabilities secure, observable and straightforward for other engineers to adopt. Technical: Design, build and operate production-grade services and tooling that enable engineers across the Ministry of Justice to make effective use of AI. Build developer tooling, integrations and reusable engineering patterns that reduce the friction involved in adopting AI within software delivery. Explore emerging AI capabilities and turn promising technologies into practical, secure and maintainable engineering solutions. Develop reference implementations, prototypes and proofs of concept to establish new engineering approaches, taking successful ideas through to production where appropriate. Help establish engineering patterns for working with large language models, including model access, tool use, agents, evaluation, observability, security and deployment. Work with AI platform and gateway capabilities, understanding how model gateways operate within a large enterprise and contributing to the integration of those capabilities into developer workflows. Design and implement approaches for safely executing AI agents and AI-generated workloads, considering areas such as filesystem access, network access, credentials, tool permissions, isolation, approvals and auditability. Build capabilities for evaluating and observing AI systems, enabling engineers to understand model behaviour, performance, cost and reliability. Help develop reusable approaches to AI security and governance, including guardrails, runtime controls and patterns that allow engineering teams to adopt AI without unnecessarily constraining innovation. Work across cloud platforms and AI providers, understanding the capabilities and trade-offs of different models, providers and deployment approaches. Stay abreast of developments in AI models, agentic systems, developer tooling and AI engineering, assessing where emerging capabilities could provide practical value to Ministry of Justice engineers. Work using modern software and platform engineering practices, including infrastructure as code, version control, continuous delivery and automated deployment. Develop and operate services across cloud platforms such as AWS, Azure and Google Cloud Platform, using appropriate programming languages and technologies for the problem being solved. Work with container technologies and container orchestration as part of building, deploying and operating reliable production services. People: Work with a high degree of autonomy, identifying opportunities and engineering problems that are worth solving rather than relying solely on predefined solutions or tightly specified work. Collaborate with engineering teams across Justice Digital to understand where AI can improve software delivery and turn those needs into reusable capabilities rather than one-off solutions. Share knowledge, techniques and emerging practices with the wider engineering community, helping engineers develop the skills required to use AI effectively and responsibly. Help establish engineering standards and good practice for the use of AI in software development, balancing appropriate controls with the ability for teams to experiment and innovate. Contribute to technical discussions and decisions across the organisation, clearly communicating complex and rapidly evolving AI engineering concepts to both technical and non-technical audiences. Help build an open, inclusive and collaborative engineering culture in which experimentation, critical thinking and continuous learning are encouraged. Contribute to recruitment and the professional development of engineers within the team and the wider engineering community. If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification You will have: A systematic approach to solving complex technical problems, including the ability to work effectively where the problem, technology or preferred solution is not yet well defined. Experience leading technical work within a mixed-skill team and the ability to operate with significant autonomy. A strong practical understanding of large language models and the engineering considerations involved in integrating them into software systems. An understanding of model APIs, model families and providers, including the practical differences involved in consuming models through services such as Amazon Bedrock, Azure AI Foundry/Azure OpenAI and the OpenAI API. An understanding of AI gateways and the role they can play within an enterprise, including areas such as model routing, authentication and authorisation, policy enforcement, observability, usage management and abstraction across providers. Experience with technologies such as LiteLLM would be beneficial. An understanding of AI agents and tool-using systems, including emerging approaches and standards such as the Model Context Protocol (MCP). An understanding of the security considerations associated with AI-enabled systems, including prompt injection, guardrails, tool permissions, credentials, data access, sandboxing and isolation of agent execution. An understanding of approaches to observing and evaluating AI systems, including areas such as tracing, telemetry . click apply for full job details