Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Veeva CRM Implementation Consultant - Life Sciences Contract: Initial 6 months Engagement: Day Rate Contract Location: UK/Europe - Hybrid/Remote with occasional client travel Rate: £750 per/day Outside IR35 Sector: Life Sciences/Pharmaceutical Technology: Veeva CRM/Veeva Commercial Cloud Role Overview We are looking for an experienced Veeva CRM Implementation Consultant to support a major technology and business transformation within a global life sciences environment. This is a hands-on consulting role for someone who combines strong Veeva CRM expertise with a detailed understanding of pharmaceutical commercial processes. You will work between business, technology and implementation teams to translate requirements into a practical Veeva solution and help take the programme from design through configuration, testing, deployment and adoption. The successful consultant will have previously delivered Veeva CRM implementations or major transformation programmes within pharmaceutical, biotech or life sciences organisations and understand the regulatory and compliance considerations associated with customer engagement in this sector. Key Responsibilities Lead or support the implementation, enhancement and rollout of Veeva CRM across business teams, markets or regions. Assess current CRM processes and help define the future-state Veeva solution. Gather and translate requirements from Sales, Commercial, Medical and other business stakeholders. Produce functional requirements, process flows, user stories and solution documentation. Configure or provide functional guidance around Veeva CRM capabilities. Work closely with Veeva specialists, developers, architects and integration teams. Support customer and HCP data processes, territory management, account planning and field-force workflows. Support Veeva functionality such as Approved Email, Call Reporting, CLM and Events Management where applicable. Define and manage requirements for integrations between Veeva and surrounding enterprise platforms. Support data migration, cleansing, mapping and validation activities. Coordinate and support system, integration and User Acceptance Testing. Manage defects, requirements clarification and functional issues through to resolution. Support deployment, cutover and go-live activities. Develop training, documentation and knowledge-transfer materials. Work with business teams to drive adoption and ensure the solution delivers measurable improvements. Ensure solutions are aligned with relevant pharmaceutical regulatory, privacy and compliance requirements. Essential Experience We are looking for a consultant with: Strong commercial experience implementing Veeva CRM within Life Sciences . Previous Veeva implementation, rollout, migration or major enhancement experience. Strong understanding of pharmaceutical Commercial and/or Medical Affairs processes. Experience working with field sales representatives, Key Account Managers, Medical Science Liaisons or similar user communities. Strong requirements gathering and business process analysis skills. Experience translating business requirements into Veeva functional solutions. Understanding of Veeva configuration and administration. Experience supporting testing, UAT, deployment and go-live. Knowledge of CRM data, customer/HCP information and territory structures. Experience working within complex multinational pharmaceutical or life sciences environments. Excellent stakeholder management and communication skills. Highly Desirable Experience in several of the following would be particularly valuable: Veeva Vault CRM/migration from Legacy Veeva CRM. Veeva Commercial Cloud. Veeva Network. Veeva Align. Veeva OpenData. Salesforce. Approved Email. CLM/Digital Content. Events Management. Territory and account management. Master Data Management. CRM integrations and APIs. Data migration. GxP or validated environments. GDPR and pharmaceutical compliance. Global or multi-country Veeva deployments. The Consultant This role requires more than technical Veeva knowledge. We are looking for someone who can operate as a genuine implementation consultant -comfortable sitting between business stakeholders and technology delivery teams. You should be able to challenge requirements constructively, identify where standard Veeva functionality should be used rather than unnecessary customisation, and explain complex technical concepts in straightforward business language. You will be pragmatic, delivery-focused and comfortable entering an established programme, quickly understanding the environment and taking ownership of your workstream. The Opportunity This is an opportunity to work on a significant Veeva CRM transformation within a global life sciences organisation , helping shape how commercial and medical teams engage with healthcare professionals and customers. The engagement would particularly suit an experienced Veeva contractor who enjoys combining business process consulting, functional Veeva expertise and hands-on implementation delivery rather than operating purely as a technical developer or project manager.
21/09/2026
Contractor
Veeva CRM Implementation Consultant - Life Sciences Contract: Initial 6 months Engagement: Day Rate Contract Location: UK/Europe - Hybrid/Remote with occasional client travel Rate: £750 per/day Outside IR35 Sector: Life Sciences/Pharmaceutical Technology: Veeva CRM/Veeva Commercial Cloud Role Overview We are looking for an experienced Veeva CRM Implementation Consultant to support a major technology and business transformation within a global life sciences environment. This is a hands-on consulting role for someone who combines strong Veeva CRM expertise with a detailed understanding of pharmaceutical commercial processes. You will work between business, technology and implementation teams to translate requirements into a practical Veeva solution and help take the programme from design through configuration, testing, deployment and adoption. The successful consultant will have previously delivered Veeva CRM implementations or major transformation programmes within pharmaceutical, biotech or life sciences organisations and understand the regulatory and compliance considerations associated with customer engagement in this sector. Key Responsibilities Lead or support the implementation, enhancement and rollout of Veeva CRM across business teams, markets or regions. Assess current CRM processes and help define the future-state Veeva solution. Gather and translate requirements from Sales, Commercial, Medical and other business stakeholders. Produce functional requirements, process flows, user stories and solution documentation. Configure or provide functional guidance around Veeva CRM capabilities. Work closely with Veeva specialists, developers, architects and integration teams. Support customer and HCP data processes, territory management, account planning and field-force workflows. Support Veeva functionality such as Approved Email, Call Reporting, CLM and Events Management where applicable. Define and manage requirements for integrations between Veeva and surrounding enterprise platforms. Support data migration, cleansing, mapping and validation activities. Coordinate and support system, integration and User Acceptance Testing. Manage defects, requirements clarification and functional issues through to resolution. Support deployment, cutover and go-live activities. Develop training, documentation and knowledge-transfer materials. Work with business teams to drive adoption and ensure the solution delivers measurable improvements. Ensure solutions are aligned with relevant pharmaceutical regulatory, privacy and compliance requirements. Essential Experience We are looking for a consultant with: Strong commercial experience implementing Veeva CRM within Life Sciences . Previous Veeva implementation, rollout, migration or major enhancement experience. Strong understanding of pharmaceutical Commercial and/or Medical Affairs processes. Experience working with field sales representatives, Key Account Managers, Medical Science Liaisons or similar user communities. Strong requirements gathering and business process analysis skills. Experience translating business requirements into Veeva functional solutions. Understanding of Veeva configuration and administration. Experience supporting testing, UAT, deployment and go-live. Knowledge of CRM data, customer/HCP information and territory structures. Experience working within complex multinational pharmaceutical or life sciences environments. Excellent stakeholder management and communication skills. Highly Desirable Experience in several of the following would be particularly valuable: Veeva Vault CRM/migration from Legacy Veeva CRM. Veeva Commercial Cloud. Veeva Network. Veeva Align. Veeva OpenData. Salesforce. Approved Email. CLM/Digital Content. Events Management. Territory and account management. Master Data Management. CRM integrations and APIs. Data migration. GxP or validated environments. GDPR and pharmaceutical compliance. Global or multi-country Veeva deployments. The Consultant This role requires more than technical Veeva knowledge. We are looking for someone who can operate as a genuine implementation consultant -comfortable sitting between business stakeholders and technology delivery teams. You should be able to challenge requirements constructively, identify where standard Veeva functionality should be used rather than unnecessary customisation, and explain complex technical concepts in straightforward business language. You will be pragmatic, delivery-focused and comfortable entering an established programme, quickly understanding the environment and taking ownership of your workstream. The Opportunity This is an opportunity to work on a significant Veeva CRM transformation within a global life sciences organisation , helping shape how commercial and medical teams engage with healthcare professionals and customers. The engagement would particularly suit an experienced Veeva contractor who enjoys combining business process consulting, functional Veeva expertise and hands-on implementation delivery rather than operating purely as a technical developer or project manager.
Business Development Manager - Assessment Salary: £45,000 to £50,000 Dependent on experience + Uncapped Commission Location : Birmingham is central location - ideally 2 to 3 days per week (willing to be flexible) Role Purpose: Reporting to the UKI Head of Sales within the Industrial Sector, the Business Development Manager is responsible for winning new logos and project-based assessment work across priority Industrial markets. This is a growth-critical role focused on market entry, opportunity creation, and converting complex projects into long-term client relationships. Key Responsibilities: Identify, target, and secure new logo clients for assessment services, with a strong focus on project-based opportunities Develop and execute proactive business development strategies to penetrate this customer segment Own the full sales life cycle from lead generation through qualification, bid submission, negotiation and contract award Build senior-level relationships with key stakeholders within target organisations Lead and contribute to strategic bids and tenders, shaping technical scope, commercial strategy and value propositions Collaborate with internal technical, operations, and delivery teams to ensure proposals are competitive, deliverable and margin-aligned Maintain a robust new business pipeline with accurate forecasting and reporting Meet and exceed monthly, quarterly and annual revenue targets Maintain CRM hygiene, forecast accurately and contribute to sales reporting Represent the business at industry events, conferences and client workshops What You'll Bring: Proven success in winning new logo business and securing assessment-led projects in the Industrial environment Strong technical and commercial understanding of assessment/training opportunities Experience selling into complex organisations Demonstrable ability to originate and close high-value, project-based opportunities Confidence presenting technical and commercial solutions to senior & executive stakeholders Experience managing bids, tenders, and proposals, with a strong grasp of pricing strategy and margin control My client is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth. Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future. What We Offer: Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market and a comprehensive benefits package: Competitive base salary with uncapped commission Clear career progression into Senior BDM or Strategic Accounts If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
21/09/2026
Full time
Business Development Manager - Assessment Salary: £45,000 to £50,000 Dependent on experience + Uncapped Commission Location : Birmingham is central location - ideally 2 to 3 days per week (willing to be flexible) Role Purpose: Reporting to the UKI Head of Sales within the Industrial Sector, the Business Development Manager is responsible for winning new logos and project-based assessment work across priority Industrial markets. This is a growth-critical role focused on market entry, opportunity creation, and converting complex projects into long-term client relationships. Key Responsibilities: Identify, target, and secure new logo clients for assessment services, with a strong focus on project-based opportunities Develop and execute proactive business development strategies to penetrate this customer segment Own the full sales life cycle from lead generation through qualification, bid submission, negotiation and contract award Build senior-level relationships with key stakeholders within target organisations Lead and contribute to strategic bids and tenders, shaping technical scope, commercial strategy and value propositions Collaborate with internal technical, operations, and delivery teams to ensure proposals are competitive, deliverable and margin-aligned Maintain a robust new business pipeline with accurate forecasting and reporting Meet and exceed monthly, quarterly and annual revenue targets Maintain CRM hygiene, forecast accurately and contribute to sales reporting Represent the business at industry events, conferences and client workshops What You'll Bring: Proven success in winning new logo business and securing assessment-led projects in the Industrial environment Strong technical and commercial understanding of assessment/training opportunities Experience selling into complex organisations Demonstrable ability to originate and close high-value, project-based opportunities Confidence presenting technical and commercial solutions to senior & executive stakeholders Experience managing bids, tenders, and proposals, with a strong grasp of pricing strategy and margin control My client is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth. Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future. What We Offer: Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market and a comprehensive benefits package: Competitive base salary with uncapped commission Clear career progression into Senior BDM or Strategic Accounts If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Client Services & Success Manager £65,000 plus bonus Remote (occasional travel UK wide) VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services & Success Manager to take ownership of their helpdesk and Professional Services function. This role will report directly to the CEO. The business is moving from desktop to SaaS, with this function sitting at the centre of that shift. The role will have autonomy to shape how the team operates, backed by a business that's investing in getting this right. Job duties of the Client Services & Success Manager Drive, upsell and expand within the existing client base. Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets. Run product training and onboarding sessions with clients. Lead client projects such as cloud migrations and holding clients and internal teams to agreed timelines. Utilise new technologies, including AI, to ensure teams are productive. Work closely with Sales, Product, and Technical teams. Experience required for the Client Services & Success Manager Proven experience managing a professional services team, ideally within the SaaS space. Previous experience as a Customer Success Manager, Account Manager or similar, with a commercial focus. Experience optimising workflows using AI. Commercial awareness - comfortable owning a target and having upsell/growth conversations with clients. Experience managing client-facing projects involving technical delivery (migrations, implementations, onboarding). Seniority to operate autonomously and represent the organisation at a senior level. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (see below) Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
21/09/2026
Full time
Client Services & Success Manager £65,000 plus bonus Remote (occasional travel UK wide) VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services & Success Manager to take ownership of their helpdesk and Professional Services function. This role will report directly to the CEO. The business is moving from desktop to SaaS, with this function sitting at the centre of that shift. The role will have autonomy to shape how the team operates, backed by a business that's investing in getting this right. Job duties of the Client Services & Success Manager Drive, upsell and expand within the existing client base. Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets. Run product training and onboarding sessions with clients. Lead client projects such as cloud migrations and holding clients and internal teams to agreed timelines. Utilise new technologies, including AI, to ensure teams are productive. Work closely with Sales, Product, and Technical teams. Experience required for the Client Services & Success Manager Proven experience managing a professional services team, ideally within the SaaS space. Previous experience as a Customer Success Manager, Account Manager or similar, with a commercial focus. Experience optimising workflows using AI. Commercial awareness - comfortable owning a target and having upsell/growth conversations with clients. Experience managing client-facing projects involving technical delivery (migrations, implementations, onboarding). Seniority to operate autonomously and represent the organisation at a senior level. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (see below) Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
Are you an experienced .NET Developer looking to make a real impact? Join a growing development team working on innovative, cloud-based applications that support essential services and drive digital transformation. In this role, you'll: Design, develop, test and maintain applications using the .NET framework and Azure. Analyse business requirements and translate them into technical solutions. Support the modernisation of Legacy systems while helping to build scalable, reliable software. Work closely with developers, business analysts, project managers and infrastructure teams in a collaborative Agile environment. Contribute to quality assurance through unit testing, integration testing and defect resolution. What we're looking for: Commercial experience developing applications with .NET. Strong problem-solving and system design skills. Experience gathering requirements and creating technical specifications. Excellent communication and teamwork abilities. Why apply? Be part of a rapidly growing development function. Work with modern technologies. Enjoy a collaborative environment where innovation is encouraged and your work delivers visible results. Competitive salary and fantastic benefits! Ready to take the next step in your career? Click Apply now and be part of a team building solutions that make a difference!
21/09/2026
Full time
Are you an experienced .NET Developer looking to make a real impact? Join a growing development team working on innovative, cloud-based applications that support essential services and drive digital transformation. In this role, you'll: Design, develop, test and maintain applications using the .NET framework and Azure. Analyse business requirements and translate them into technical solutions. Support the modernisation of Legacy systems while helping to build scalable, reliable software. Work closely with developers, business analysts, project managers and infrastructure teams in a collaborative Agile environment. Contribute to quality assurance through unit testing, integration testing and defect resolution. What we're looking for: Commercial experience developing applications with .NET. Strong problem-solving and system design skills. Experience gathering requirements and creating technical specifications. Excellent communication and teamwork abilities. Why apply? Be part of a rapidly growing development function. Work with modern technologies. Enjoy a collaborative environment where innovation is encouraged and your work delivers visible results. Competitive salary and fantastic benefits! Ready to take the next step in your career? Click Apply now and be part of a team building solutions that make a difference!
About the Project A long-term contract has been awarded to operate, develop, enhance and expand ticketing and access control systems across a major metropolitan transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure, and cybersecurity, supporting millions of daily passenger journeys. The programme will ensure the continued operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service centres, and river transport boarding points. Drawing on decades of experience in urban public transport solutions, the project team will manage and evolve all aspects of the system while implementing new technologies to improve efficiency, automate key processes, enhance customer experience, and help create the next generation of transportation ticketing systems. Role Overview The Continual Improvement and Innovation Manager is responsible for leading the continual improvement and innovation function across the contract. The role drives the identification, assessment, prioritisation, governance, and delivery of improvement and innovation initiatives that enhance service quality, operational efficiency, system resilience, maintainability, customer outcomes, and value for money. The role ensures compliance with Continual Improvement and Innovation processes and applies the ITIL Continual Improvement Model to deliver measurable business benefits. The successful candidate will drive the identification and implementation of innovative solutions, monitor performance to identify opportunities for improvement, and work closely with stakeholders to deliver measurable value. They will oversee improvement projects, ensure alignment with contractual requirements, promote a culture of innovation and best practice, and provide regular reporting on progress, outcomes, and continuous improvement activities. Key Duties Include Responsible for the management of continual improvement and innovation processes aligned with industry best practices, corporate innovation frameworks, and contractual requirements. Establish and maintain the continual improvement and innovation framework in accordance with the ITIL Continual Improvement Model. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management, and incident management to identify areas for improvement and propose actionable solutions. Analyse operational data, trends, incidents, service reports, and stakeholder feedback to identify opportunities to improve reliability, reduce costs, and deliver a better customer experience. Develop improvement roadmaps aligned to contractual objectives, service strategy, and business priorities. Present recommendations, improvement proposals, and progress reports at senior management meetings and governance forums. Work closely with internal and external stakeholders to ensure alignment on improvement and innovation objectives, maintaining transparency and effective communication. Oversee the execution of improvement and innovation projects, ensuring timely delivery, cost efficiency, and alignment with business objectives and contractual requirements. Ensure initiatives are appropriately documented, including objectives, dependencies, costs, risks, benefits, success measures, and delivery status. Measure realised benefits against original objectives and identify corrective actions where targets are not achieved. Lead post-implementation reviews and provide reports, dashboards, and executive summaries on improvement performance and realised benefits. Promote a culture of innovation by sharing best practices, lessons learned, and success stories, while preparing regular reports on improvement and innovation activities for stakeholders. Ensure continual improvement objectives, processes, and initiatives are understood across all teams. Maintain effective relationships with customer representatives, service managers, technical authorities, and operational stakeholders.
21/09/2026
Full time
About the Project A long-term contract has been awarded to operate, develop, enhance and expand ticketing and access control systems across a major metropolitan transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure, and cybersecurity, supporting millions of daily passenger journeys. The programme will ensure the continued operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service centres, and river transport boarding points. Drawing on decades of experience in urban public transport solutions, the project team will manage and evolve all aspects of the system while implementing new technologies to improve efficiency, automate key processes, enhance customer experience, and help create the next generation of transportation ticketing systems. Role Overview The Continual Improvement and Innovation Manager is responsible for leading the continual improvement and innovation function across the contract. The role drives the identification, assessment, prioritisation, governance, and delivery of improvement and innovation initiatives that enhance service quality, operational efficiency, system resilience, maintainability, customer outcomes, and value for money. The role ensures compliance with Continual Improvement and Innovation processes and applies the ITIL Continual Improvement Model to deliver measurable business benefits. The successful candidate will drive the identification and implementation of innovative solutions, monitor performance to identify opportunities for improvement, and work closely with stakeholders to deliver measurable value. They will oversee improvement projects, ensure alignment with contractual requirements, promote a culture of innovation and best practice, and provide regular reporting on progress, outcomes, and continuous improvement activities. Key Duties Include Responsible for the management of continual improvement and innovation processes aligned with industry best practices, corporate innovation frameworks, and contractual requirements. Establish and maintain the continual improvement and innovation framework in accordance with the ITIL Continual Improvement Model. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management, and incident management to identify areas for improvement and propose actionable solutions. Analyse operational data, trends, incidents, service reports, and stakeholder feedback to identify opportunities to improve reliability, reduce costs, and deliver a better customer experience. Develop improvement roadmaps aligned to contractual objectives, service strategy, and business priorities. Present recommendations, improvement proposals, and progress reports at senior management meetings and governance forums. Work closely with internal and external stakeholders to ensure alignment on improvement and innovation objectives, maintaining transparency and effective communication. Oversee the execution of improvement and innovation projects, ensuring timely delivery, cost efficiency, and alignment with business objectives and contractual requirements. Ensure initiatives are appropriately documented, including objectives, dependencies, costs, risks, benefits, success measures, and delivery status. Measure realised benefits against original objectives and identify corrective actions where targets are not achieved. Lead post-implementation reviews and provide reports, dashboards, and executive summaries on improvement performance and realised benefits. Promote a culture of innovation by sharing best practices, lessons learned, and success stories, while preparing regular reports on improvement and innovation activities for stakeholders. Ensure continual improvement objectives, processes, and initiatives are understood across all teams. Maintain effective relationships with customer representatives, service managers, technical authorities, and operational stakeholders.
This Talent Acquisition role in the Technology & Telecoms industry in South Nottinghamshire will see you managing key people processes and helping the organisation run smoothly. You'll play a central part in shaping TA strategies and ensuring they align with business goals. Client Details This role is with a Medium sized organisation in the Technology & Telecoms industry based in the South Nottinghamshire region Description Partner with senior leaders and hiring managers across multiple markets to deliver hiring strategies and talent solutions. Manage the full recruitment lifecycle from vacancy briefing through to offer negotiation and acceptance. Recruit across a broad range of positions, including technical, software engineering and corporate functions. Coach hiring managers on structured interviewing, candidate assessment and best practice hiring processes. Utilise ATS data and recruitment metrics to provide insight, influence decision making and improve recruitment performance. Lead strategic talent projects including onboarding enhancement, competency-based selection frameworks and internal mobility initiatives. Collaborate with stakeholders across multiple countries to ensure consistent hiring standards and processes. Profile Proven experience operating as a Talent Acquisition Business Partner or Senior Talent Acquisition professional. Strong track record of partnering with senior stakeholders and influencing hiring decisions. Experience recruiting across both technical and corporate functions. Exposure to international or multi-country recruitment environments. Strong sourcing capability across LinkedIn, job boards and talent pooling methodologies. Experience using recruitment data and analytics to drive hiring strategy and performance. Knowledge of ATS platforms and recruitment technologies. Job Offer Permanent position based in South Nottinghamshire. Opportunity to influence talent strategy at a senior level Exposure to AI-driven recruitment technologies and modern talent acquisition practices Significant scope to lead business-wide talent initiatives If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
21/09/2026
Full time
This Talent Acquisition role in the Technology & Telecoms industry in South Nottinghamshire will see you managing key people processes and helping the organisation run smoothly. You'll play a central part in shaping TA strategies and ensuring they align with business goals. Client Details This role is with a Medium sized organisation in the Technology & Telecoms industry based in the South Nottinghamshire region Description Partner with senior leaders and hiring managers across multiple markets to deliver hiring strategies and talent solutions. Manage the full recruitment lifecycle from vacancy briefing through to offer negotiation and acceptance. Recruit across a broad range of positions, including technical, software engineering and corporate functions. Coach hiring managers on structured interviewing, candidate assessment and best practice hiring processes. Utilise ATS data and recruitment metrics to provide insight, influence decision making and improve recruitment performance. Lead strategic talent projects including onboarding enhancement, competency-based selection frameworks and internal mobility initiatives. Collaborate with stakeholders across multiple countries to ensure consistent hiring standards and processes. Profile Proven experience operating as a Talent Acquisition Business Partner or Senior Talent Acquisition professional. Strong track record of partnering with senior stakeholders and influencing hiring decisions. Experience recruiting across both technical and corporate functions. Exposure to international or multi-country recruitment environments. Strong sourcing capability across LinkedIn, job boards and talent pooling methodologies. Experience using recruitment data and analytics to drive hiring strategy and performance. Knowledge of ATS platforms and recruitment technologies. Job Offer Permanent position based in South Nottinghamshire. Opportunity to influence talent strategy at a senior level Exposure to AI-driven recruitment technologies and modern talent acquisition practices Significant scope to lead business-wide talent initiatives If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
IT Project Manager 60,000 - 70,000 + bonus and comprehensive benefits Hybrid / Leicestershire - days a week in the office Full Time / Permanent Background I am looking for an ambitious and experienced Project Managers with a strong track record delivering large-scale IT Applications / Systems projects or with specialist integration, cutover and hyper care activities on complex transformation programmes. You will be joining a large and well recognised brand head quartered in the Midlands on at the beginning of a major programme. This is a hybrid role with the successful candidate required to be on site 2 days per week on average at the Leicestershire office. The Role As Project Manager, you will work closely with business stakeholders, technical teams, testing functions, suppliers and programme leadership to ensure activities are aligned, dependencies are managed, risks are mitigated and the organisation is fully prepared for deployment and post-go-live support. Success in this role will come from your ability to bring structure, control and pace to high-profile programme delivery, ensuring smooth transitions and operational readiness throughout the programme lifecycle. Experience & Qualifications Proven Project Management experience in an enterprise company environment managing a wide range of large (over 2m) IT Applications or Systems programmes. Proven track record coordinating multiple workstreams through testing, deployment and go-live. Strong experience leading Integration, Cutover and Hyper care activities. Experience managing complex risks, dependencies and delivery readiness activities. Demonstrable stakeholder management and governance experience. Experience supporting service transition and operational handover activities. Ability to operate effectively within structured programme delivery frameworks. Previous experience delivering programmes involving SAP S/4HANA or the wider SAP landscapes or more generalist ERP implementation experience would be great but is not essential. Please apply here on contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
21/09/2026
Full time
IT Project Manager 60,000 - 70,000 + bonus and comprehensive benefits Hybrid / Leicestershire - days a week in the office Full Time / Permanent Background I am looking for an ambitious and experienced Project Managers with a strong track record delivering large-scale IT Applications / Systems projects or with specialist integration, cutover and hyper care activities on complex transformation programmes. You will be joining a large and well recognised brand head quartered in the Midlands on at the beginning of a major programme. This is a hybrid role with the successful candidate required to be on site 2 days per week on average at the Leicestershire office. The Role As Project Manager, you will work closely with business stakeholders, technical teams, testing functions, suppliers and programme leadership to ensure activities are aligned, dependencies are managed, risks are mitigated and the organisation is fully prepared for deployment and post-go-live support. Success in this role will come from your ability to bring structure, control and pace to high-profile programme delivery, ensuring smooth transitions and operational readiness throughout the programme lifecycle. Experience & Qualifications Proven Project Management experience in an enterprise company environment managing a wide range of large (over 2m) IT Applications or Systems programmes. Proven track record coordinating multiple workstreams through testing, deployment and go-live. Strong experience leading Integration, Cutover and Hyper care activities. Experience managing complex risks, dependencies and delivery readiness activities. Demonstrable stakeholder management and governance experience. Experience supporting service transition and operational handover activities. Ability to operate effectively within structured programme delivery frameworks. Previous experience delivering programmes involving SAP S/4HANA or the wider SAP landscapes or more generalist ERP implementation experience would be great but is not essential. Please apply here on contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.
21/09/2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.
If you enjoy getting hands-on with cyber security, investigating threats and improving the protection of complex IT environments, this could be an opportunity worth exploring. Cyber Security Analyst Southampton Hybrid - 3 days on-site Up to 65,000 We're working with a UK rail freight and logistics business looking for a Cyber Security Analyst to support its IT Systems Manager in protecting systems, networks and data across the organisation. This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility for day-to-day security operations, helping ensure that security controls are working effectively and that potential risks are identified and addressed. Your responsibilities will include: Monitoring security systems, investigating alerts and coordinating incident resolution. Configuring, maintaining and supporting security technologies across on-premises, cloud and SaaS environments. Supporting firewalls, VPNs, endpoint protection, email security, identity and access controls, vulnerability management and security monitoring platforms. Coordinating vulnerability assessments and working with system owners to track remediation through to completion or formal acceptance. Reviewing systems, applications and cloud services for secure configuration and alignment with approved standards. Supporting penetration tests, audits, assurance reviews and accreditation activities. Contributing technical evidence and documentation for security policies, risk assessments and compliance requirements. Providing practical security guidance to technical teams and project stakeholders. Identifying opportunities to improve security services through upgrades, automation and better operational processes. You'll also help maintain alignment with the NIST Cybersecurity Framework and applicable Network and Information Systems (NIS) Regulations. What You'll Bring You'll have significant hands-on experience supporting complex IT, network or cyber security environments, with a strong understanding of how security controls operate across infrastructure, networks, endpoints, cloud services and applications. You'll also bring: Practical knowledge of TCP/IP, firewalls, VPNs, DNS, DHCP, certificates and SSL/TLS. Experience with vulnerability scanning, secure configuration assessments and remediation tracking. An understanding of common attack techniques, security monitoring and incident response. Knowledge of the OWASP Top 10 and recognised cyber security principles. An understanding of the NIST Cybersecurity Framework and NIS Regulations. Experience working towards Cyber Essentials. The ability to maintain security policies, procedures, technical documentation and audit evidence. A methodical approach to investigating issues, prioritising risks and communicating findings clearly. You'll be comfortable working with technical teams and stakeholders, managing competing priorities and taking ownership of security-related actions. A willingness to support occasional out-of-hours requirements is also needed. Desirable Experience Experience with any of the following would be useful: Microsoft Azure, Microsoft 365, Entra ID, Defender or Sentinel. SIEM, endpoint detection and response, secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security certifications. Working in a regulated, safety-critical, transport, logistics or multi-site environment. What's on Offer Salary up to 65,000. Hybrid working, with 3 days a week on-site in Southampton. 25 days' holiday plus bank holidays. Company pension and life assurance. Employee discounts and Cycle to Work scheme. Ongoing training and career development. Employee Assistance Programme and wellbeing support. Occasional travel to other sites may also be required. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/09/2026
Full time
If you enjoy getting hands-on with cyber security, investigating threats and improving the protection of complex IT environments, this could be an opportunity worth exploring. Cyber Security Analyst Southampton Hybrid - 3 days on-site Up to 65,000 We're working with a UK rail freight and logistics business looking for a Cyber Security Analyst to support its IT Systems Manager in protecting systems, networks and data across the organisation. This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility for day-to-day security operations, helping ensure that security controls are working effectively and that potential risks are identified and addressed. Your responsibilities will include: Monitoring security systems, investigating alerts and coordinating incident resolution. Configuring, maintaining and supporting security technologies across on-premises, cloud and SaaS environments. Supporting firewalls, VPNs, endpoint protection, email security, identity and access controls, vulnerability management and security monitoring platforms. Coordinating vulnerability assessments and working with system owners to track remediation through to completion or formal acceptance. Reviewing systems, applications and cloud services for secure configuration and alignment with approved standards. Supporting penetration tests, audits, assurance reviews and accreditation activities. Contributing technical evidence and documentation for security policies, risk assessments and compliance requirements. Providing practical security guidance to technical teams and project stakeholders. Identifying opportunities to improve security services through upgrades, automation and better operational processes. You'll also help maintain alignment with the NIST Cybersecurity Framework and applicable Network and Information Systems (NIS) Regulations. What You'll Bring You'll have significant hands-on experience supporting complex IT, network or cyber security environments, with a strong understanding of how security controls operate across infrastructure, networks, endpoints, cloud services and applications. You'll also bring: Practical knowledge of TCP/IP, firewalls, VPNs, DNS, DHCP, certificates and SSL/TLS. Experience with vulnerability scanning, secure configuration assessments and remediation tracking. An understanding of common attack techniques, security monitoring and incident response. Knowledge of the OWASP Top 10 and recognised cyber security principles. An understanding of the NIST Cybersecurity Framework and NIS Regulations. Experience working towards Cyber Essentials. The ability to maintain security policies, procedures, technical documentation and audit evidence. A methodical approach to investigating issues, prioritising risks and communicating findings clearly. You'll be comfortable working with technical teams and stakeholders, managing competing priorities and taking ownership of security-related actions. A willingness to support occasional out-of-hours requirements is also needed. Desirable Experience Experience with any of the following would be useful: Microsoft Azure, Microsoft 365, Entra ID, Defender or Sentinel. SIEM, endpoint detection and response, secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security certifications. Working in a regulated, safety-critical, transport, logistics or multi-site environment. What's on Offer Salary up to 65,000. Hybrid working, with 3 days a week on-site in Southampton. 25 days' holiday plus bank holidays. Company pension and life assurance. Employee discounts and Cycle to Work scheme. Ongoing training and career development. Employee Assistance Programme and wellbeing support. Occasional travel to other sites may also be required. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Cisco Unified Communications Team Lead Onsite in Stevenage, Hertfordshire £810 per day inside ir35 Active SC clearance essential - MOD SC preferred We're looking for an experienced Cisco Unified Communications Team Lead to join a secure technical environment in Stevenage. This is a hands-on technical leadership role for someone with strong experience across Cisco telephony, video conferencing and collaboration technologies , alongside the ability to lead and support a technical team. What you'll be doing Lead and support a local Cisco UC/Collaboration team. Resolve complex Level 2 telephony and video conferencing incidents . Troubleshoot Cisco hardware, applications, endpoints and infrastructure. Support and maintain Cisco CMS, Expressway, B2B and MRA environments. Work across Cisco Room, SX, EQ, Webex and Board series endpoints. Support CUCM, Unity Connection, Jabber, Cisco SBS and TRP . Respond to customer escalations and coordinate vendor/L3 escalations. Participate in UC and video conferencing projects, upgrades and implementations. Ensure the overall health, security and resilience of the UC infrastructure. Mentor the team and drive knowledge sharing and technical development. What we're looking for You'll need strong hands-on experience with: Cisco Unified Communications Manager (CUCM) Cisco Meeting Server (CMS) Cisco Expressway/MRA/B2B Cisco video conferencing and collaboration endpoints SIP and H.323 Video codecs and encryption Cisco Unity Connection and Jabber Cisco licensing and certificates VMware Secure enterprise communications environments Technical/team leadership If this role is of interest, apply now or email your CV to me at (see below)
21/09/2026
Contractor
Cisco Unified Communications Team Lead Onsite in Stevenage, Hertfordshire £810 per day inside ir35 Active SC clearance essential - MOD SC preferred We're looking for an experienced Cisco Unified Communications Team Lead to join a secure technical environment in Stevenage. This is a hands-on technical leadership role for someone with strong experience across Cisco telephony, video conferencing and collaboration technologies , alongside the ability to lead and support a technical team. What you'll be doing Lead and support a local Cisco UC/Collaboration team. Resolve complex Level 2 telephony and video conferencing incidents . Troubleshoot Cisco hardware, applications, endpoints and infrastructure. Support and maintain Cisco CMS, Expressway, B2B and MRA environments. Work across Cisco Room, SX, EQ, Webex and Board series endpoints. Support CUCM, Unity Connection, Jabber, Cisco SBS and TRP . Respond to customer escalations and coordinate vendor/L3 escalations. Participate in UC and video conferencing projects, upgrades and implementations. Ensure the overall health, security and resilience of the UC infrastructure. Mentor the team and drive knowledge sharing and technical development. What we're looking for You'll need strong hands-on experience with: Cisco Unified Communications Manager (CUCM) Cisco Meeting Server (CMS) Cisco Expressway/MRA/B2B Cisco video conferencing and collaboration endpoints SIP and H.323 Video codecs and encryption Cisco Unity Connection and Jabber Cisco licensing and certificates VMware Secure enterprise communications environments Technical/team leadership If this role is of interest, apply now or email your CV to me at (see below)
Partner Operation Specialist (B2B Sales Support) Greater Reading Area Full time, 5 days onsite, contract role Are you an organised, commercially minded professional with experience supporting B2B sales teams in the technology or telecommunications sector? We are looking for a Partner Operation Specialist to join a growing sales team in Reading. Working closely with the sales team and manager, you will support business development initiatives, manage partner and customer relationships , and help drive business growth , all within a globally recognised technology brand with full training and support from day one. This is a fantastic opportunity for a junior candidate to gain exposure to ICT solutions, channel partner ecosystems and strategic customer engagement, and to develop their career in the ICT sector. What You Will Be Doing: Business Development & Sales Support Support sales managers in identifying and developing new enterprise business opportunities. Assist in preparing business proposals, quotations, presentations, and customer-facing materials. Coordinate meetings and business discussions with customers, partners, and stakeholders. Help manage the sales pipeline by supporting opportunity tracking and follow-up activities. Conduct market research and monitor competitor activity. Partner & Customer Engagement Build and maintain strong relationships with customers . Approach and engage with prospective clients and channel partners , scheduling meetings alongside the manager and team Act as a key point of contact between customers, partners, and internal teams. Assist with account coordination to ensure smooth communication and delivery. Cross-Functional Collaboration Work closely with internal departments to support business development and proposal delivery. Coordinate activities across sales, operations, and supporting functions. What We Are Looking For Essential: 1-3 years of experience in a B2B Sales Support, Business Development Support, Sales Operations , or similar role. Experience within the telecommunications, ICT, or technology sector. Understanding of enterprise networking, storage, cloud, or IT infrastructure solutions. Strong communication and interpersonal skills. Ability to build effective relationships with internal and external stakeholders. Highly organised with strong attention to detail. Collaborative team player with a proactive approach to problem-solving. Fluent English communication skills. Willingness to travel across the UK to attend customer meetings when required. Desirable Skills: Experience working with channel partners, distributors, resellers, or indirect sales models. Knowledge of enterprise ICT and networking markets. Cisco CCNA or equivalent technical certification. Experience supporting enterprise sales teams in a vendor, telecoms, or technology environment. If you're looking to build your career in ICT sales support and partner operations while working within a dynamic enterprise environment, we'd love to hear from you. Apply now and take the next step in your career. Project People is acting as an Employment Agency in relation to this vacancy. Project People is acting as an Employment Business in relation to this vacancy.
21/09/2026
Contractor
Partner Operation Specialist (B2B Sales Support) Greater Reading Area Full time, 5 days onsite, contract role Are you an organised, commercially minded professional with experience supporting B2B sales teams in the technology or telecommunications sector? We are looking for a Partner Operation Specialist to join a growing sales team in Reading. Working closely with the sales team and manager, you will support business development initiatives, manage partner and customer relationships , and help drive business growth , all within a globally recognised technology brand with full training and support from day one. This is a fantastic opportunity for a junior candidate to gain exposure to ICT solutions, channel partner ecosystems and strategic customer engagement, and to develop their career in the ICT sector. What You Will Be Doing: Business Development & Sales Support Support sales managers in identifying and developing new enterprise business opportunities. Assist in preparing business proposals, quotations, presentations, and customer-facing materials. Coordinate meetings and business discussions with customers, partners, and stakeholders. Help manage the sales pipeline by supporting opportunity tracking and follow-up activities. Conduct market research and monitor competitor activity. Partner & Customer Engagement Build and maintain strong relationships with customers . Approach and engage with prospective clients and channel partners , scheduling meetings alongside the manager and team Act as a key point of contact between customers, partners, and internal teams. Assist with account coordination to ensure smooth communication and delivery. Cross-Functional Collaboration Work closely with internal departments to support business development and proposal delivery. Coordinate activities across sales, operations, and supporting functions. What We Are Looking For Essential: 1-3 years of experience in a B2B Sales Support, Business Development Support, Sales Operations , or similar role. Experience within the telecommunications, ICT, or technology sector. Understanding of enterprise networking, storage, cloud, or IT infrastructure solutions. Strong communication and interpersonal skills. Ability to build effective relationships with internal and external stakeholders. Highly organised with strong attention to detail. Collaborative team player with a proactive approach to problem-solving. Fluent English communication skills. Willingness to travel across the UK to attend customer meetings when required. Desirable Skills: Experience working with channel partners, distributors, resellers, or indirect sales models. Knowledge of enterprise ICT and networking markets. Cisco CCNA or equivalent technical certification. Experience supporting enterprise sales teams in a vendor, telecoms, or technology environment. If you're looking to build your career in ICT sales support and partner operations while working within a dynamic enterprise environment, we'd love to hear from you. Apply now and take the next step in your career. Project People is acting as an Employment Agency in relation to this vacancy. Project People is acting as an Employment Business in relation to this vacancy.
E-Commerce Manager - Farringdon, London - 4mths+ Contract My client, a market leader with their product are looking to recruit an E-Commerce Manager on an initial 4mth contract basis. The role can be described as follows: The Role: As E-Commerce Manager, you will be responsible for the day-to-day trading, merchandising, maintenance and ongoing optimisation of my clients website. The website is a critical part of the consumer journey and a key driver of our commercial performance. You will work closely with Commercial, Marketing, CRM, Technology and European e-commerce teams to ensure that our product ranges, promotions and campaigns are translated into compelling and effective online experiences. You will combine strong operational execution with consumer insight and a continuous-improvement mindset. Key Responsibilities: Website Trading and Merchandising Own the daily trading and execution of the promotional plan across the website Manage the listing, removal, organisation and presentation of products, promotions and content across the homepage, product display pages and product listing pages Ensure website content, pricing, availability and promotional messaging are accurate, consistent and delivered on time Maintain high standards of digital merchandising across kegs, machines, bundles and merchandise Champion a consumer-first approach throughout the online journey Identify and resolve website issues quickly, working with relevant technical and operational teams Website Optimization and Digital Development Drive continuous improvement of the website and wider e-commerce experience Use customer, trading and behavioral data to identify opportunities to improve conversion, engagement and commercial performance Develop clear recommendations for the quarterly technology and website roadmap Lead optimization initiatives from initial idea and business case through to implementation and performance review Define, track and report key website metrics, performance trends and test results Present website performance, insights and priorities to senior stakeholders each month Collaborate with e-commerce teams across Europe to share best practice, learnings and scalable solutions Commercial Planning: Play a leading role within the Commercial Team, contributing creative and ambitious ideas to the promotional planning process Advise on how commercial plans, campaigns and product launches should be executed online Provide data-led recommendations on product ranging, promotional mechanics, bundles and website placement Partner with CRM, Social, Brand and Content teams to strengthen email marketing and social content strategies Ensure that activity across the website, email and social channels creates a consistent and effective consumer journey Skills / Experience: Previous experience in e-commerce trading, digital merchandising and website management High levels of competency in Magento Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment A general manager mindset, with a willingness to take ownership beyond the immediate responsibilities of the role Strong stakeholder-management skills and the ability to influence cross-functional teams Excellent attention to detail and a commitment to executional excellence A proactive approach to identifying problems and delivering solutions If this exciting opportunity could be of interest - please let me know ASAP. Interviews can be arranged on short notice.
21/09/2026
Contractor
E-Commerce Manager - Farringdon, London - 4mths+ Contract My client, a market leader with their product are looking to recruit an E-Commerce Manager on an initial 4mth contract basis. The role can be described as follows: The Role: As E-Commerce Manager, you will be responsible for the day-to-day trading, merchandising, maintenance and ongoing optimisation of my clients website. The website is a critical part of the consumer journey and a key driver of our commercial performance. You will work closely with Commercial, Marketing, CRM, Technology and European e-commerce teams to ensure that our product ranges, promotions and campaigns are translated into compelling and effective online experiences. You will combine strong operational execution with consumer insight and a continuous-improvement mindset. Key Responsibilities: Website Trading and Merchandising Own the daily trading and execution of the promotional plan across the website Manage the listing, removal, organisation and presentation of products, promotions and content across the homepage, product display pages and product listing pages Ensure website content, pricing, availability and promotional messaging are accurate, consistent and delivered on time Maintain high standards of digital merchandising across kegs, machines, bundles and merchandise Champion a consumer-first approach throughout the online journey Identify and resolve website issues quickly, working with relevant technical and operational teams Website Optimization and Digital Development Drive continuous improvement of the website and wider e-commerce experience Use customer, trading and behavioral data to identify opportunities to improve conversion, engagement and commercial performance Develop clear recommendations for the quarterly technology and website roadmap Lead optimization initiatives from initial idea and business case through to implementation and performance review Define, track and report key website metrics, performance trends and test results Present website performance, insights and priorities to senior stakeholders each month Collaborate with e-commerce teams across Europe to share best practice, learnings and scalable solutions Commercial Planning: Play a leading role within the Commercial Team, contributing creative and ambitious ideas to the promotional planning process Advise on how commercial plans, campaigns and product launches should be executed online Provide data-led recommendations on product ranging, promotional mechanics, bundles and website placement Partner with CRM, Social, Brand and Content teams to strengthen email marketing and social content strategies Ensure that activity across the website, email and social channels creates a consistent and effective consumer journey Skills / Experience: Previous experience in e-commerce trading, digital merchandising and website management High levels of competency in Magento Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment A general manager mindset, with a willingness to take ownership beyond the immediate responsibilities of the role Strong stakeholder-management skills and the ability to influence cross-functional teams Excellent attention to detail and a commitment to executional excellence A proactive approach to identifying problems and delivering solutions If this exciting opportunity could be of interest - please let me know ASAP. Interviews can be arranged on short notice.
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
21/09/2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Business Development Manager Construction/ICP/Utilities Harlow, Essex & Client Locations UK Wide OTE £110,ooo per annum in Year 1 Basic £40k We re looking for an ambitious, results-driven Business Development Manager to join a growing business operating across the construction and built environment sector. This is a field and office-based role focused on winning new work , building strong client relationships and creating a high-quality pipeline of opportunities. You ll own the process from identifying and qualifying prospects through to tender support and contract award. We re looking for someone who thrives on hunting for new business , opening doors and turning opportunities into measurable commercial results. The Role Identify and target new clients, projects, frameworks and sectors that offer genuine growth opportunities. Research upcoming projects through planning, tender and industry sources, as well as your own network. Develop relationships with developers, architects, project managers, main contractors and consultants. Lead client meetings, site visits and capability presentations. Support PQQs, RFPs and ITTs alongside estimating, technical and HSEQ teams. Contribute to bid strategy, pitches and proposals to maximise win rates. Maintain accurate CRM records, forecasts and activity reporting. Monitor competitors and market trends to identify new opportunities. What Success Looks Like We re looking for someone who can hit the ground running . And because we know that the right person needs to earn commission, My Client will pay £1500 GUARANTEED COMMISSION FOR THE FIRST 3 MONTHS. Within the first days, you ll be expected to have established a genuine, qualified pipeline and be actively engaging decision-makers. Over the first 6 12 months, success will mean: Winning new clients and new work. Building a consistent flow of meetings, site visits and opportunities. Identifying projects before they reach the open tender market. Using creative routes to decision-makers through networks, events, referrals, LinkedIn and industry contacts. Bringing fresh ideas on sectors, clients, geographies and frameworks to target. Improving conversion rates and delivering measurable new-business value. Maintaining a clean, accurate and forecastable pipeline. In short, if you open doors we weren t previously through, win work we wouldn t have won without you, and build a pipeline the business can plan around, you ll be doing exactly what we need. About You Essential: Proven track record of delivering measurable new-business wins. Experience in business development, sales or new business within construction or the wider built environment. Strong existing network and confidence engaging decision-makers. Ability specifications and tender documentation. Excellent communication, presentation and relationship-building skills. Self-motivated, organised and commercially focused. Comfortable working autonomously and to targets. Full UK driving licence and own vehicle Desirable: Existing contacts across commercial, residential, renewable or construction markets. Experience with public or private frameworks and tender portals such as Constructionline, Achilles, Glennigans or Find a Tender. Experience using CRM systems such as HubSpot, Salesforce or similar. If you re a proactive business developer who wants to make a visible impact, win new work and help shape future growth, we d like to hear from you. This is a chance to join a fast growth company make an impact on their bottom line and earn and grow with them. Apply today! We can t wait to hear from you!
21/09/2026
Full time
Business Development Manager Construction/ICP/Utilities Harlow, Essex & Client Locations UK Wide OTE £110,ooo per annum in Year 1 Basic £40k We re looking for an ambitious, results-driven Business Development Manager to join a growing business operating across the construction and built environment sector. This is a field and office-based role focused on winning new work , building strong client relationships and creating a high-quality pipeline of opportunities. You ll own the process from identifying and qualifying prospects through to tender support and contract award. We re looking for someone who thrives on hunting for new business , opening doors and turning opportunities into measurable commercial results. The Role Identify and target new clients, projects, frameworks and sectors that offer genuine growth opportunities. Research upcoming projects through planning, tender and industry sources, as well as your own network. Develop relationships with developers, architects, project managers, main contractors and consultants. Lead client meetings, site visits and capability presentations. Support PQQs, RFPs and ITTs alongside estimating, technical and HSEQ teams. Contribute to bid strategy, pitches and proposals to maximise win rates. Maintain accurate CRM records, forecasts and activity reporting. Monitor competitors and market trends to identify new opportunities. What Success Looks Like We re looking for someone who can hit the ground running . And because we know that the right person needs to earn commission, My Client will pay £1500 GUARANTEED COMMISSION FOR THE FIRST 3 MONTHS. Within the first days, you ll be expected to have established a genuine, qualified pipeline and be actively engaging decision-makers. Over the first 6 12 months, success will mean: Winning new clients and new work. Building a consistent flow of meetings, site visits and opportunities. Identifying projects before they reach the open tender market. Using creative routes to decision-makers through networks, events, referrals, LinkedIn and industry contacts. Bringing fresh ideas on sectors, clients, geographies and frameworks to target. Improving conversion rates and delivering measurable new-business value. Maintaining a clean, accurate and forecastable pipeline. In short, if you open doors we weren t previously through, win work we wouldn t have won without you, and build a pipeline the business can plan around, you ll be doing exactly what we need. About You Essential: Proven track record of delivering measurable new-business wins. Experience in business development, sales or new business within construction or the wider built environment. Strong existing network and confidence engaging decision-makers. Ability specifications and tender documentation. Excellent communication, presentation and relationship-building skills. Self-motivated, organised and commercially focused. Comfortable working autonomously and to targets. Full UK driving licence and own vehicle Desirable: Existing contacts across commercial, residential, renewable or construction markets. Experience with public or private frameworks and tender portals such as Constructionline, Achilles, Glennigans or Find a Tender. Experience using CRM systems such as HubSpot, Salesforce or similar. If you re a proactive business developer who wants to make a visible impact, win new work and help shape future growth, we d like to hear from you. This is a chance to join a fast growth company make an impact on their bottom line and earn and grow with them. Apply today! We can t wait to hear from you!
The QA Engineer will support the delivery of quality assurance and quality control activities across HS2 rail infrastructure projects. Working closely with the Project Manager, Project Engineers, Site Management and subcontractors, the role will ensure works are delivered in accordance with HS2 requirements, approved designs, specifications, Inspection & Test Plans (ITPs), relevant standards and company procedures. Salary: 75,000 + travel expenses = car allowance + pension + healthcare + bonus. Key Responsibilities Support the implementation of QA/QC procedures across HS2 rail infrastructure projects. Ensure construction and M&E works are carried out in accordance with approved drawings, specifications, method statements, ITPs and HS2 requirements. Carry out regular site inspections to monitor workmanship, materials and installation quality. Prepare, review and maintain Inspection & Test Plans (ITPs) and associated quality documentation. Coordinate inspections, hold points and witness points with the project team, client and relevant stakeholders. Review subcontractor quality documentation and ensure works are completed in accordance with approved requirements. Assist with the management and close-out of NCRs, defects, observations and corrective actions. Maintain accurate records of inspections, testing, approvals and quality-related activities. Assist with technical reviews of construction and installation activities and identify potential quality issues at an early stage. Support testing, pre-commissioning and commissioning activities where required. Participate in system walkdowns and inspections ahead of testing, commissioning and handover. Ensure all relevant inspection and testing records are completed, signed and filed correctly. Monitor subcontractor compliance with project quality requirements and approved documentation. Assist with the preparation and maintenance of project Quality Plans and associated procedures. Support internal and external quality audits and ensure any actions are followed through to completion. Assist with the compilation of O&M manuals, as-built information, test certificates, inspection records and handover documentation. Attend project meetings and provide updates on quality issues, inspections, NCRs and outstanding actions. Record and communicate lessons learned and support the implementation of continuous improvement initiatives. Work closely with Project Engineers, Site Managers and subcontractors to promote a Right First Time approach. Ensure all QA documentation is maintained in line with project and company requirements. Support the project team in maintaining compliance with ISO 9001 and HS2 quality requirements.
21/09/2026
Full time
The QA Engineer will support the delivery of quality assurance and quality control activities across HS2 rail infrastructure projects. Working closely with the Project Manager, Project Engineers, Site Management and subcontractors, the role will ensure works are delivered in accordance with HS2 requirements, approved designs, specifications, Inspection & Test Plans (ITPs), relevant standards and company procedures. Salary: 75,000 + travel expenses = car allowance + pension + healthcare + bonus. Key Responsibilities Support the implementation of QA/QC procedures across HS2 rail infrastructure projects. Ensure construction and M&E works are carried out in accordance with approved drawings, specifications, method statements, ITPs and HS2 requirements. Carry out regular site inspections to monitor workmanship, materials and installation quality. Prepare, review and maintain Inspection & Test Plans (ITPs) and associated quality documentation. Coordinate inspections, hold points and witness points with the project team, client and relevant stakeholders. Review subcontractor quality documentation and ensure works are completed in accordance with approved requirements. Assist with the management and close-out of NCRs, defects, observations and corrective actions. Maintain accurate records of inspections, testing, approvals and quality-related activities. Assist with technical reviews of construction and installation activities and identify potential quality issues at an early stage. Support testing, pre-commissioning and commissioning activities where required. Participate in system walkdowns and inspections ahead of testing, commissioning and handover. Ensure all relevant inspection and testing records are completed, signed and filed correctly. Monitor subcontractor compliance with project quality requirements and approved documentation. Assist with the preparation and maintenance of project Quality Plans and associated procedures. Support internal and external quality audits and ensure any actions are followed through to completion. Assist with the compilation of O&M manuals, as-built information, test certificates, inspection records and handover documentation. Attend project meetings and provide updates on quality issues, inspections, NCRs and outstanding actions. Record and communicate lessons learned and support the implementation of continuous improvement initiatives. Work closely with Project Engineers, Site Managers and subcontractors to promote a Right First Time approach. Ensure all QA documentation is maintained in line with project and company requirements. Support the project team in maintaining compliance with ISO 9001 and HS2 quality requirements.
Business Development Director Executive Salary + Bonus + Car Allowance + Benefits UK Wide An established and rapidly growing engineering services business is seeking an experienced Business Development Director to drive strategic growth across the UK. Operating across major infrastructure, power generation, renewables, offshore wind, industrial manufacturing, process engineering, chemicals, pharmaceuticals and energy sectors, the business delivers complex Electrical & Instrumentation (E&I), Construction and Commissioning solutions to some of the UK's most significant projects. This is a high-impact leadership opportunity for a commercially driven individual with strong industry relationships and a proven track record of winning new business, developing strategic partnerships and driving sustainable revenue growth within the engineering sector. The Opportunity Reporting into senior leadership, you will play a pivotal role in shaping and delivering the company's long-term growth strategy. Working closely with operational, technical and commercial teams, you will identify and secure new opportunities, strengthen existing client relationships and expand market presence across key sectors including power, renewables, industrial manufacturing, utilities, infrastructure and process industries. This role would suit either an experienced Business Development Director or an exceptional senior Business Development Manager ready to step into a director-level position. Key Responsibilities Develop and implement business development strategies aligned with company growth objectives. Identify and secure new opportunities across power, renewables, industrial, infrastructure and process sectors. Develop relationships with end clients, EPC contractors, principal contractors, consultants and supply chain partners. Drive growth across existing key accounts while identifying new revenue opportunities. Support major bid submissions, framework agreements and strategic pursuit opportunities. Lead commercial negotiations and support contract development activities. Monitor market trends, competitor activity and emerging industry opportunities. Collaborate closely with technical and operational teams to develop compelling client solutions. Support marketing and brand positioning initiatives across target sectors. Represent the business at industry events, exhibitions and networking opportunities. Deliver against agreed growth, revenue and business development targets. What We're Looking For Proven track record in business development within engineering, E&I, electrical, energy, construction, infrastructure or industrial sectors. Strong understanding of engineering project environments and contractor-led service delivery. Experience winning high-value contracts and developing long-term client relationships. Strong commercial awareness and strategic thinking capability. Ability to build relationships and influence stakeholders at all levels. Excellent communication, presentation and negotiation skills. Demonstrable experience of driving revenue growth and market expansion. Ideal Sector Background We are particularly interested in candidates with experience in one or more of the following sectors: Electrical & Instrumentation (E&I) Power Generation Renewable Energy Offshore Wind Utilities Infrastructure Industrial Manufacturing Chemicals & Process Industries Oil & Gas Pharmaceutical Manufacturing Energy Transition Projects Engineering Services & Construction Qualifications -Degree in Business, Engineering, Electrical Engineering or a related discipline. -Full UK Driving Licence. Desirable -Existing network within power, renewables, industrial manufacturing, infrastructure or process sectors. -Experience working for an engineering contractor, E&I specialist, EPC contractor or engineering consultancy. -Knowledge of engineering, construction, commissioning or maintenance services. -Experience developing strategic partnerships and framework agreements. What's On Offer? -Executive-level salary and benefits package. -Performance-related bonus scheme. -Car allowance. -Pension scheme. -Flexible working arrangements. -Genuine opportunity to influence company strategy and future growth. -Significant career progression opportunities. -Opportunity to work with a highly respected engineering business operating in high-growth sectors. -Supportive and collaborative leadership team. If you're a commercially driven business development professional looking to play a key role in the growth of a successful engineering business operating across some of the UK's most exciting industrial, infrastructure and energy projects, we'd like to hear from you.
21/09/2026
Full time
Business Development Director Executive Salary + Bonus + Car Allowance + Benefits UK Wide An established and rapidly growing engineering services business is seeking an experienced Business Development Director to drive strategic growth across the UK. Operating across major infrastructure, power generation, renewables, offshore wind, industrial manufacturing, process engineering, chemicals, pharmaceuticals and energy sectors, the business delivers complex Electrical & Instrumentation (E&I), Construction and Commissioning solutions to some of the UK's most significant projects. This is a high-impact leadership opportunity for a commercially driven individual with strong industry relationships and a proven track record of winning new business, developing strategic partnerships and driving sustainable revenue growth within the engineering sector. The Opportunity Reporting into senior leadership, you will play a pivotal role in shaping and delivering the company's long-term growth strategy. Working closely with operational, technical and commercial teams, you will identify and secure new opportunities, strengthen existing client relationships and expand market presence across key sectors including power, renewables, industrial manufacturing, utilities, infrastructure and process industries. This role would suit either an experienced Business Development Director or an exceptional senior Business Development Manager ready to step into a director-level position. Key Responsibilities Develop and implement business development strategies aligned with company growth objectives. Identify and secure new opportunities across power, renewables, industrial, infrastructure and process sectors. Develop relationships with end clients, EPC contractors, principal contractors, consultants and supply chain partners. Drive growth across existing key accounts while identifying new revenue opportunities. Support major bid submissions, framework agreements and strategic pursuit opportunities. Lead commercial negotiations and support contract development activities. Monitor market trends, competitor activity and emerging industry opportunities. Collaborate closely with technical and operational teams to develop compelling client solutions. Support marketing and brand positioning initiatives across target sectors. Represent the business at industry events, exhibitions and networking opportunities. Deliver against agreed growth, revenue and business development targets. What We're Looking For Proven track record in business development within engineering, E&I, electrical, energy, construction, infrastructure or industrial sectors. Strong understanding of engineering project environments and contractor-led service delivery. Experience winning high-value contracts and developing long-term client relationships. Strong commercial awareness and strategic thinking capability. Ability to build relationships and influence stakeholders at all levels. Excellent communication, presentation and negotiation skills. Demonstrable experience of driving revenue growth and market expansion. Ideal Sector Background We are particularly interested in candidates with experience in one or more of the following sectors: Electrical & Instrumentation (E&I) Power Generation Renewable Energy Offshore Wind Utilities Infrastructure Industrial Manufacturing Chemicals & Process Industries Oil & Gas Pharmaceutical Manufacturing Energy Transition Projects Engineering Services & Construction Qualifications -Degree in Business, Engineering, Electrical Engineering or a related discipline. -Full UK Driving Licence. Desirable -Existing network within power, renewables, industrial manufacturing, infrastructure or process sectors. -Experience working for an engineering contractor, E&I specialist, EPC contractor or engineering consultancy. -Knowledge of engineering, construction, commissioning or maintenance services. -Experience developing strategic partnerships and framework agreements. What's On Offer? -Executive-level salary and benefits package. -Performance-related bonus scheme. -Car allowance. -Pension scheme. -Flexible working arrangements. -Genuine opportunity to influence company strategy and future growth. -Significant career progression opportunities. -Opportunity to work with a highly respected engineering business operating in high-growth sectors. -Supportive and collaborative leadership team. If you're a commercially driven business development professional looking to play a key role in the growth of a successful engineering business operating across some of the UK's most exciting industrial, infrastructure and energy projects, we'd like to hear from you.
Job Title Software Engineer Job Description We're looking for a Software Engineer to join our team and help build, enhance, and scale our products. If you're someone who brings fresh ideas, has a curious mindset, and thrives in an engineering environment focused on delivering strategic business value, we'd love to hear from you. As a Software Engineer, you'll play a central role in shaping the future of our product suite across the engineering teams at UnderwriteMe. You'll lead technical initiatives, mentor others and help us build systems that are scalable, maintainable, and deliver value to our users. Your work will span the full software development lifecycle, from idea to production, and you'll be empowered to take ownership of complex engineering challenges. While this is the culture we're striving for, we're not fully there yet, we're looking for engineers who are excited to help us upskill the team and actively shape this environment together. What you will be doing You'll contribute directly to the development and continuous improvement of our products and platforms, focusing on building adaptable and resilient solutions that can evolve with the needs of our users and business. Whether it's designing new features or refining existing systems, you'll ensure that everything we build is robust, production-ready, and aligned with our long-term goals. You'll be actively involved in system design and architectural discussions, helping the team arrive at thoughtful, simple solutions to complex problems. Your experience and insight will be key in shaping how the team works, bringing fresh ideas, introducing new ways of thinking and helping to evolve our engineering practices to be more efficient and impactful. Collaboration will be a core part of your role. You'll work closely with product managers to understand priorities, influence the roadmap, and ensure we maintain a healthy balance between delivering new features and strengthening our technical foundations. You'll also embrace a DevOps mindset, taking full ownership of your code from idea and development through to deployment, including AWS solution design, security, and observability. Beyond your technical contributions, you'll play a vital role in supporting the growth of your teammates through code reviews, pair programming, and knowledge sharing. You'll help foster a culture of learning, ownership and continuous improvement, ensuring that your team grows stronger together with every project you take on. What type of person fits the role You're a thoughtful and pragmatic engineer who sees software development as a means to solve meaningful problems, not just to write code. You care deeply about building systems that are simple, maintainable, and valuable to users. You're naturally collaborative, working closely with engineers, product managers, and designers to shape solutions that balance technical soundness with real impact. You thrive in team-based environments, such as pairing or ensemble programming, and see shared problem-solving as a core part of your day-to-day. You're comfortable navigating trade-offs, knowing when to prioritise speed and when to invest in long-term quality. You take pride in your work but remain open to feedback, iteration, and learning from others. You're curious, proactive, and always looking for ways to improve, whether that's refining your own skills, helping teammates grow, or evolving the systems you work on. Technical Requirements Demonstrated experience applying modern software engineering practices in a collaborative team setting, including iterative development, automated testing, and continuous integration and delivery. Proficiency in a modern programming language (e.g. Java, Kotlin, or similar), ideally with experience in Spring Boot and cloud-native development. Practical experience designing and building cloud-based systems, with the ability to use cloud services to create scalable, resilient, and observable solutions. Proven ability to make sound technical decisions independently, while working closely with teammates to deliver solutions from idea to production. Experience improving or evolving existing systems, including working with legacy codebases and simplifying or automating manual workflows. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient. • Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach. Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Values Please click here to view our company values
21/09/2026
Full time
Job Title Software Engineer Job Description We're looking for a Software Engineer to join our team and help build, enhance, and scale our products. If you're someone who brings fresh ideas, has a curious mindset, and thrives in an engineering environment focused on delivering strategic business value, we'd love to hear from you. As a Software Engineer, you'll play a central role in shaping the future of our product suite across the engineering teams at UnderwriteMe. You'll lead technical initiatives, mentor others and help us build systems that are scalable, maintainable, and deliver value to our users. Your work will span the full software development lifecycle, from idea to production, and you'll be empowered to take ownership of complex engineering challenges. While this is the culture we're striving for, we're not fully there yet, we're looking for engineers who are excited to help us upskill the team and actively shape this environment together. What you will be doing You'll contribute directly to the development and continuous improvement of our products and platforms, focusing on building adaptable and resilient solutions that can evolve with the needs of our users and business. Whether it's designing new features or refining existing systems, you'll ensure that everything we build is robust, production-ready, and aligned with our long-term goals. You'll be actively involved in system design and architectural discussions, helping the team arrive at thoughtful, simple solutions to complex problems. Your experience and insight will be key in shaping how the team works, bringing fresh ideas, introducing new ways of thinking and helping to evolve our engineering practices to be more efficient and impactful. Collaboration will be a core part of your role. You'll work closely with product managers to understand priorities, influence the roadmap, and ensure we maintain a healthy balance between delivering new features and strengthening our technical foundations. You'll also embrace a DevOps mindset, taking full ownership of your code from idea and development through to deployment, including AWS solution design, security, and observability. Beyond your technical contributions, you'll play a vital role in supporting the growth of your teammates through code reviews, pair programming, and knowledge sharing. You'll help foster a culture of learning, ownership and continuous improvement, ensuring that your team grows stronger together with every project you take on. What type of person fits the role You're a thoughtful and pragmatic engineer who sees software development as a means to solve meaningful problems, not just to write code. You care deeply about building systems that are simple, maintainable, and valuable to users. You're naturally collaborative, working closely with engineers, product managers, and designers to shape solutions that balance technical soundness with real impact. You thrive in team-based environments, such as pairing or ensemble programming, and see shared problem-solving as a core part of your day-to-day. You're comfortable navigating trade-offs, knowing when to prioritise speed and when to invest in long-term quality. You take pride in your work but remain open to feedback, iteration, and learning from others. You're curious, proactive, and always looking for ways to improve, whether that's refining your own skills, helping teammates grow, or evolving the systems you work on. Technical Requirements Demonstrated experience applying modern software engineering practices in a collaborative team setting, including iterative development, automated testing, and continuous integration and delivery. Proficiency in a modern programming language (e.g. Java, Kotlin, or similar), ideally with experience in Spring Boot and cloud-native development. Practical experience designing and building cloud-based systems, with the ability to use cloud services to create scalable, resilient, and observable solutions. Proven ability to make sound technical decisions independently, while working closely with teammates to deliver solutions from idea to production. Experience improving or evolving existing systems, including working with legacy codebases and simplifying or automating manual workflows. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient. • Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach. Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Values Please click here to view our company values
Job Title Software Engineer Job Description We're looking for a Software Engineer to join our team and help build, enhance, and scale our products. If you're someone who brings fresh ideas, has a curious mindset, and thrives in an engineering environment focused on delivering strategic business value, we'd love to hear from you. As a Software Engineer, you'll play a central role in shaping the future of our product suite across the engineering teams at UnderwriteMe. You'll lead technical initiatives, mentor others and help us build systems that are scalable, maintainable, and deliver value to our users. Your work will span the full software development lifecycle, from idea to production, and you'll be empowered to take ownership of complex engineering challenges. While this is the culture we're striving for, we're not fully there yet, we're looking for engineers who are excited to help us upskill the team and actively shape this environment together. What you will be doing You'll contribute directly to the development and continuous improvement of our products and platforms, focusing on building adaptable and resilient solutions that can evolve with the needs of our users and business. Whether it's designing new features or refining existing systems, you'll ensure that everything we build is robust, production-ready, and aligned with our long-term goals. You'll be actively involved in system design and architectural discussions, helping the team arrive at thoughtful, simple solutions to complex problems. Your experience and insight will be key in shaping how the team works, bringing fresh ideas, introducing new ways of thinking and helping to evolve our engineering practices to be more efficient and impactful. Collaboration will be a core part of your role. You'll work closely with product managers to understand priorities, influence the roadmap, and ensure we maintain a healthy balance between delivering new features and strengthening our technical foundations. You'll also embrace a DevOps mindset, taking full ownership of your code from idea and development through to deployment, including AWS solution design, security, and observability. Beyond your technical contributions, you'll play a vital role in supporting the growth of your teammates through code reviews, pair programming, and knowledge sharing. You'll help foster a culture of learning, ownership and continuous improvement, ensuring that your team grows stronger together with every project you take on. What type of person fits the role You're a thoughtful and pragmatic engineer who sees software development as a means to solve meaningful problems, not just to write code. You care deeply about building systems that are simple, maintainable, and valuable to users. You're naturally collaborative, working closely with engineers, product managers, and designers to shape solutions that balance technical soundness with real impact. You thrive in team-based environments, such as pairing or ensemble programming, and see shared problem-solving as a core part of your day-to-day. You're comfortable navigating trade-offs, knowing when to prioritise speed and when to invest in long-term quality. You take pride in your work but remain open to feedback, iteration, and learning from others. You're curious, proactive, and always looking for ways to improve, whether that's refining your own skills, helping teammates grow, or evolving the systems you work on. Technical Requirements Demonstrated experience applying modern software engineering practices in a collaborative team setting, including iterative development, automated testing, and continuous integration and delivery. Proficiency in a modern programming language (e.g. Java, Kotlin, or similar), ideally with experience in Spring Boot and cloud-native development. Practical experience designing and building cloud-based systems, with the ability to use cloud services to create scalable, resilient, and observable solutions. Proven ability to make sound technical decisions independently, while working closely with teammates to deliver solutions from idea to production. Experience improving or evolving existing systems, including working with legacy codebases and simplifying or automating manual workflows. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient. • Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach. Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Values Please click here to view our company values
21/09/2026
Full time
Job Title Software Engineer Job Description We're looking for a Software Engineer to join our team and help build, enhance, and scale our products. If you're someone who brings fresh ideas, has a curious mindset, and thrives in an engineering environment focused on delivering strategic business value, we'd love to hear from you. As a Software Engineer, you'll play a central role in shaping the future of our product suite across the engineering teams at UnderwriteMe. You'll lead technical initiatives, mentor others and help us build systems that are scalable, maintainable, and deliver value to our users. Your work will span the full software development lifecycle, from idea to production, and you'll be empowered to take ownership of complex engineering challenges. While this is the culture we're striving for, we're not fully there yet, we're looking for engineers who are excited to help us upskill the team and actively shape this environment together. What you will be doing You'll contribute directly to the development and continuous improvement of our products and platforms, focusing on building adaptable and resilient solutions that can evolve with the needs of our users and business. Whether it's designing new features or refining existing systems, you'll ensure that everything we build is robust, production-ready, and aligned with our long-term goals. You'll be actively involved in system design and architectural discussions, helping the team arrive at thoughtful, simple solutions to complex problems. Your experience and insight will be key in shaping how the team works, bringing fresh ideas, introducing new ways of thinking and helping to evolve our engineering practices to be more efficient and impactful. Collaboration will be a core part of your role. You'll work closely with product managers to understand priorities, influence the roadmap, and ensure we maintain a healthy balance between delivering new features and strengthening our technical foundations. You'll also embrace a DevOps mindset, taking full ownership of your code from idea and development through to deployment, including AWS solution design, security, and observability. Beyond your technical contributions, you'll play a vital role in supporting the growth of your teammates through code reviews, pair programming, and knowledge sharing. You'll help foster a culture of learning, ownership and continuous improvement, ensuring that your team grows stronger together with every project you take on. What type of person fits the role You're a thoughtful and pragmatic engineer who sees software development as a means to solve meaningful problems, not just to write code. You care deeply about building systems that are simple, maintainable, and valuable to users. You're naturally collaborative, working closely with engineers, product managers, and designers to shape solutions that balance technical soundness with real impact. You thrive in team-based environments, such as pairing or ensemble programming, and see shared problem-solving as a core part of your day-to-day. You're comfortable navigating trade-offs, knowing when to prioritise speed and when to invest in long-term quality. You take pride in your work but remain open to feedback, iteration, and learning from others. You're curious, proactive, and always looking for ways to improve, whether that's refining your own skills, helping teammates grow, or evolving the systems you work on. Technical Requirements Demonstrated experience applying modern software engineering practices in a collaborative team setting, including iterative development, automated testing, and continuous integration and delivery. Proficiency in a modern programming language (e.g. Java, Kotlin, or similar), ideally with experience in Spring Boot and cloud-native development. Practical experience designing and building cloud-based systems, with the ability to use cloud services to create scalable, resilient, and observable solutions. Proven ability to make sound technical decisions independently, while working closely with teammates to deliver solutions from idea to production. Experience improving or evolving existing systems, including working with legacy codebases and simplifying or automating manual workflows. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient. • Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach. Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Values Please click here to view our company values
