Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
27/08/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Lothian Valuation Joint Board
17A South Gyle Crescent, Edinburgh, UK
We are seeking to recruit an ICT Network Services Technician to support to ICT Network Services Manager and team colleagues in ensuring the smooth operation, maintenance, and development of the organisation’s Information and Communications Technology (ICT) infrastructure. This role provides multi-level technical support, daily system administration, first and second line helpdesk services for hardware, software, and in-house applications. The Technician supports the evaluation and deployment of new technologies and assists in the rollout of newly developed systems.
The role involves identifying and delivering training needs within the organisation. Additionally, the role includes the creation, design, and ongoing maintenance of the organisation’s website and intranet, ensuring effective digital communication and information delivery across the network.
The successful candidate will be educated to HNC level in a relevant discipline and have practical experience in supporting hardware, software, and basic networking within a Windows environment. A strong working knowledge of Microsoft Office, web authoring tools, along with familiarity with SFTP and internet protocols are desirable.
Application forms, job descriptions and additional information are available at https://www.lothian-vjb.gov.uk/employment/
Application forms should be returned to LVJB-HR@lothian-vjb.gov.uk by 11.59pm on Sunday 16th August 2026. Please note CVs will not be accepted. Successful candidates will be required to provide a Basic Disclosure Check Certificate.
Interviews will comprise a panel interview of competency-based questions and also a 30 minute test in a quiet space, without access to any connectivity, in order to evaluate IT aptitude and capability.
04/08/2026
Full time
We are seeking to recruit an ICT Network Services Technician to support to ICT Network Services Manager and team colleagues in ensuring the smooth operation, maintenance, and development of the organisation’s Information and Communications Technology (ICT) infrastructure. This role provides multi-level technical support, daily system administration, first and second line helpdesk services for hardware, software, and in-house applications. The Technician supports the evaluation and deployment of new technologies and assists in the rollout of newly developed systems.
The role involves identifying and delivering training needs within the organisation. Additionally, the role includes the creation, design, and ongoing maintenance of the organisation’s website and intranet, ensuring effective digital communication and information delivery across the network.
The successful candidate will be educated to HNC level in a relevant discipline and have practical experience in supporting hardware, software, and basic networking within a Windows environment. A strong working knowledge of Microsoft Office, web authoring tools, along with familiarity with SFTP and internet protocols are desirable.
Application forms, job descriptions and additional information are available at https://www.lothian-vjb.gov.uk/employment/
Application forms should be returned to LVJB-HR@lothian-vjb.gov.uk by 11.59pm on Sunday 16th August 2026. Please note CVs will not be accepted. Successful candidates will be required to provide a Basic Disclosure Check Certificate.
Interviews will comprise a panel interview of competency-based questions and also a 30 minute test in a quiet space, without access to any connectivity, in order to evaluate IT aptitude and capability.
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Business Development Manager Recruitment Business Development Manager B2B Sales Manager Liverpool Permanent Full-Time Hybrid Working Birthday Off You Day Employee Assistance Programme (EAP) Introduction Acorn by Synergie is looking for a results-driven Business Development Manager to lead new client acquisition and expand our recruitment footprint across our Northern region. This is a dedicated sales role focused solely on opening doors, winning new business and building long-term client partnerships. You'll be supported by an experienced delivery team, allowing you to focus on what you do best: generating revenue and growing market share. The successful candidate can be based in the North West, Midlands or North Wales . What We Offer Permanent, full-time position. Hybrid working. Minimum 25 days' holiday plus 8 bank holidays, increasing with service. Your birthday off. A You Day. Generous company sick pay scheme. Employee Assistance Programme (EAP). Pension scheme and life assurance from day one. Clear career pathways. Friendly, supportive and inclusive working environment. Discount shopping portal and long-service awards. Competitions, incentives and regular team get-togethers. Key Duties Win new recruitment business across the temporary and permanent recruitment market. Build and execute a targeted new business strategy within your region. Proactively identify, approach and convert new client opportunities. Lead the full sales cycle, from prospecting to signed terms and agreements. Build relationships with senior decision-makers and hiring managers. Maximise the profitability of new business by negotiating the best possible margins. Develop a strong social media and LinkedIn presence to promote your personal and professional brand. Position Acorn by Synergie as a recruitment partner of choice. Work closely with delivery teams to ensure a seamless handover and high-quality service delivery. Requirements Proven success in new business sales within recruitment or B2B sales within a service industry. Strong track record of winning new clients and generating revenue. Confident, credible and commercially astute. Highly self-motivated with a hunter mentality. Resilient, driven and comfortable operating in a target-led environment. Passion for building relationships and creating long-term value. Full UK driving licence - essential. Interested? If you're an experienced Business Development Manager, Recruitment Business Development Manager or B2B Sales Manager looking for a role where you can focus purely on sales, own your results and be rewarded for growth, apply online today. Acorn by Synergie acts as an employment agency for permanent recruitment.
21/09/2026
Full time
Business Development Manager Recruitment Business Development Manager B2B Sales Manager Liverpool Permanent Full-Time Hybrid Working Birthday Off You Day Employee Assistance Programme (EAP) Introduction Acorn by Synergie is looking for a results-driven Business Development Manager to lead new client acquisition and expand our recruitment footprint across our Northern region. This is a dedicated sales role focused solely on opening doors, winning new business and building long-term client partnerships. You'll be supported by an experienced delivery team, allowing you to focus on what you do best: generating revenue and growing market share. The successful candidate can be based in the North West, Midlands or North Wales . What We Offer Permanent, full-time position. Hybrid working. Minimum 25 days' holiday plus 8 bank holidays, increasing with service. Your birthday off. A You Day. Generous company sick pay scheme. Employee Assistance Programme (EAP). Pension scheme and life assurance from day one. Clear career pathways. Friendly, supportive and inclusive working environment. Discount shopping portal and long-service awards. Competitions, incentives and regular team get-togethers. Key Duties Win new recruitment business across the temporary and permanent recruitment market. Build and execute a targeted new business strategy within your region. Proactively identify, approach and convert new client opportunities. Lead the full sales cycle, from prospecting to signed terms and agreements. Build relationships with senior decision-makers and hiring managers. Maximise the profitability of new business by negotiating the best possible margins. Develop a strong social media and LinkedIn presence to promote your personal and professional brand. Position Acorn by Synergie as a recruitment partner of choice. Work closely with delivery teams to ensure a seamless handover and high-quality service delivery. Requirements Proven success in new business sales within recruitment or B2B sales within a service industry. Strong track record of winning new clients and generating revenue. Confident, credible and commercially astute. Highly self-motivated with a hunter mentality. Resilient, driven and comfortable operating in a target-led environment. Passion for building relationships and creating long-term value. Full UK driving licence - essential. Interested? If you're an experienced Business Development Manager, Recruitment Business Development Manager or B2B Sales Manager looking for a role where you can focus purely on sales, own your results and be rewarded for growth, apply online today. Acorn by Synergie acts as an employment agency for permanent recruitment.
6 months Contract - inside IR 35, strong indication of continuous extension Working Pattern: 37.5 hours per week 4 day working week Monday to Thursday About the role The role plays a critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments and configuration changes to a large mixed-OS estate: Responsibilities Manage and maintain system configuration files across 2,000+ targets, including validation of configuration sets containing up to 1,500 parameters using scripting, reporting, and deployment tools. Process and deploy 30+ types of customer-supplied operational data files (ODFs) to between 30 and 500 targets on a regular basis. Maintain Integration & Test (I&T) and production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work closely with customer, integration, development, and external technical teams to validate configurations, resolve issues, and coordinate future software releases. Maintain and support server infrastructure to meet SLA requirements and coordinate hardware and software builds with onsite technicians. Create and manage customer address directories and provide ad hoc reports, tools, and utilities to customers, management, and support teams. Assist in managing incident, service request, and change queues across multiple toolsets, while maintaining and updating processes and procedures. Act as a key technical contact for deployment activities, advising first-line support on system changes and providing out-of-hours and 3rd-line on-call support when required. Basic Qualifications Strong proven background in understanding Unix/Linux technologies. Strong proven background in supporting Windows systems and technologies. Proven track record in deploying software to large mixed estates. Proven track record working with enterprise management tools. Proven track record in developing information technology systems. Desired Skills Windows Server IBM Big Fix Ansible Jenkins Confluence Jira Mercury Quality Centre ServiceNow Hornbill Postgress SQL Experience of scripting languages E.g. Bash, Windows, Perl etc. Experience of work within a service management environment. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
21/09/2026
Contractor
6 months Contract - inside IR 35, strong indication of continuous extension Working Pattern: 37.5 hours per week 4 day working week Monday to Thursday About the role The role plays a critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments and configuration changes to a large mixed-OS estate: Responsibilities Manage and maintain system configuration files across 2,000+ targets, including validation of configuration sets containing up to 1,500 parameters using scripting, reporting, and deployment tools. Process and deploy 30+ types of customer-supplied operational data files (ODFs) to between 30 and 500 targets on a regular basis. Maintain Integration & Test (I&T) and production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work closely with customer, integration, development, and external technical teams to validate configurations, resolve issues, and coordinate future software releases. Maintain and support server infrastructure to meet SLA requirements and coordinate hardware and software builds with onsite technicians. Create and manage customer address directories and provide ad hoc reports, tools, and utilities to customers, management, and support teams. Assist in managing incident, service request, and change queues across multiple toolsets, while maintaining and updating processes and procedures. Act as a key technical contact for deployment activities, advising first-line support on system changes and providing out-of-hours and 3rd-line on-call support when required. Basic Qualifications Strong proven background in understanding Unix/Linux technologies. Strong proven background in supporting Windows systems and technologies. Proven track record in deploying software to large mixed estates. Proven track record working with enterprise management tools. Proven track record in developing information technology systems. Desired Skills Windows Server IBM Big Fix Ansible Jenkins Confluence Jira Mercury Quality Centre ServiceNow Hornbill Postgress SQL Experience of scripting languages E.g. Bash, Windows, Perl etc. Experience of work within a service management environment. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Our client, a pioneering technology company, is seeking a dynamic Lead Customer Success Manager to join their team in London. The company is in the midst of transforming the UK property management services industry, leveraging AI technology to drive automation and efficiency. Key Responsibilities: Client Onboarding: Own the end-to-end onboarding process from sales handoff to client go-live, including technical setup, data validation, and client training. CS Automation & AI Operations: Design and deploy AI-powered workflows, evaluate and adopt AI tools, and set the operational foundation for scaling the Customer Success function. Ongoing Client Management: Manage client relationships through regular check-ins, monitor client health metrics, and present performance reports. Revenue & Retention: Convert pilot clients into paying customers, track and report customer success metrics, and identify opportunities for account expansion. Product Interface: Translate customer feedback into actionable product tickets, communicate product updates, and support rollouts of new modules. Technical Issue Resolution: Diagnose and resolve issues stemming from configuration, data quality, or user error, and escalate confirmed bugs with clear reproduction steps. Job Requirements: Significant experience in a client-facing B2B SaaS role such as Customer Success, Technical Account Management, or Solutions Engineering. Demonstrated ability to build and deploy AI workflows that solve operational problems. Experience managing enterprise or high-value client relationships and driving product adoption. Comfortable with technical concepts including APIs, integrations, data imports/exports, and webhooks. Strong diagnostic skills with the ability to methodically identify the root cause of issues. Excellent written and verbal communication skills, with the ability to simplify complex technical topics for non-technical clients. Experience in a fast-moving early-stage startup environment. Familiarity with communications platforms such as Twilio, WhatsApp Business API, or email infrastructure is strongly preferred. Benefits: Competitive salary and meaningful early-stage equity. Opportunity to help build a category-defining PropTech company. Play a key role in bringing AI automation to real-world property operations. Work closely with founders and the core team to shape the company's growth. Be at the forefront of AI-powered Customer Success, building the CS function of the future. If you are an experienced Customer Success professional with a passion for AI and automation, we would love to hear from you. Apply now to join our client's innovative team in London.
21/09/2026
Full time
Our client, a pioneering technology company, is seeking a dynamic Lead Customer Success Manager to join their team in London. The company is in the midst of transforming the UK property management services industry, leveraging AI technology to drive automation and efficiency. Key Responsibilities: Client Onboarding: Own the end-to-end onboarding process from sales handoff to client go-live, including technical setup, data validation, and client training. CS Automation & AI Operations: Design and deploy AI-powered workflows, evaluate and adopt AI tools, and set the operational foundation for scaling the Customer Success function. Ongoing Client Management: Manage client relationships through regular check-ins, monitor client health metrics, and present performance reports. Revenue & Retention: Convert pilot clients into paying customers, track and report customer success metrics, and identify opportunities for account expansion. Product Interface: Translate customer feedback into actionable product tickets, communicate product updates, and support rollouts of new modules. Technical Issue Resolution: Diagnose and resolve issues stemming from configuration, data quality, or user error, and escalate confirmed bugs with clear reproduction steps. Job Requirements: Significant experience in a client-facing B2B SaaS role such as Customer Success, Technical Account Management, or Solutions Engineering. Demonstrated ability to build and deploy AI workflows that solve operational problems. Experience managing enterprise or high-value client relationships and driving product adoption. Comfortable with technical concepts including APIs, integrations, data imports/exports, and webhooks. Strong diagnostic skills with the ability to methodically identify the root cause of issues. Excellent written and verbal communication skills, with the ability to simplify complex technical topics for non-technical clients. Experience in a fast-moving early-stage startup environment. Familiarity with communications platforms such as Twilio, WhatsApp Business API, or email infrastructure is strongly preferred. Benefits: Competitive salary and meaningful early-stage equity. Opportunity to help build a category-defining PropTech company. Play a key role in bringing AI automation to real-world property operations. Work closely with founders and the core team to shape the company's growth. Be at the forefront of AI-powered Customer Success, building the CS function of the future. If you are an experienced Customer Success professional with a passion for AI and automation, we would love to hear from you. Apply now to join our client's innovative team in London.
Business Development Manager We are working with a fast-growing space technology start-up developing innovative capabilities across space services, advanced testing and next-generation optical materials. As the business moves from technology development towards commercialisation, they are looking for an experienced Business Development Manager to build and lead their commercial activity. Reporting directly to the Founder, this is a hands-on role for someone who knows how to sell emerging, technically complex capabilities before they become established products. You will be responsible for turning the company's technology roadmap into real customer relationships, commercial agreements and revenue. The opportunity You will take ownership of the commercial pipeline across several complementary technology areas, identifying target markets, developing relationships and taking opportunities from initial discovery through to contract. The role will suit someone comfortable operating where the proposition is still evolving. Rather than selling an established catalogue, you'll need to understand customer problems, communicate credibly with technical stakeholders and work closely with engineering to shape solutions that can ultimately be delivered. Key responsibilities Develop and execute commercial strategies across multiple technology and revenue streams. Map target customers, markets and procurement routes, identifying priority opportunities and building a qualified pipeline. Own the complete business development process, from initial engagement and qualification through proposal, negotiation and close. Establish and maintain a robust CRM and provide accurate commercial forecasting. Develop pricing and commercial models in collaboration with engineering and operations. Lead the preparation of proposals, quotations, MoUs, LOIs and framework agreements. Build relationships with aerospace and defence companies, government organisations, research institutions, agencies and technology customers. Conduct technical discovery with customers, translating their requirements into clear inputs for engineering and programme teams. Feed customer insight back into product and programme development at an early stage. Represent the business at relevant conferences, industry events and customer meetings. Support funding and grant activity where there is a strong customer, partner or agency proposition behind the opportunity. Work closely with internal teams to ensure commercial activity is aligned with technical, programme and regulatory considerations. Recognise potential export-control and licensing requirements and ensure these are addressed through the appropriate internal processes. Your technical understanding You don't need to be an engineer, but you'll need enough technical literacy to engage confidently with technically sophisticated customers without relying on an engineer to lead every conversation. Experience in one or more of the following would be particularly relevant: Space missions, payload services or in-orbit demonstrations Hypersonic or aerospace testing Defence test and evaluation Optical materials, infrared optics or photonics Government and agency procurement Framework agreements, grants or other publicly supported commercial structures UK and international export-control environments
21/09/2026
Full time
Business Development Manager We are working with a fast-growing space technology start-up developing innovative capabilities across space services, advanced testing and next-generation optical materials. As the business moves from technology development towards commercialisation, they are looking for an experienced Business Development Manager to build and lead their commercial activity. Reporting directly to the Founder, this is a hands-on role for someone who knows how to sell emerging, technically complex capabilities before they become established products. You will be responsible for turning the company's technology roadmap into real customer relationships, commercial agreements and revenue. The opportunity You will take ownership of the commercial pipeline across several complementary technology areas, identifying target markets, developing relationships and taking opportunities from initial discovery through to contract. The role will suit someone comfortable operating where the proposition is still evolving. Rather than selling an established catalogue, you'll need to understand customer problems, communicate credibly with technical stakeholders and work closely with engineering to shape solutions that can ultimately be delivered. Key responsibilities Develop and execute commercial strategies across multiple technology and revenue streams. Map target customers, markets and procurement routes, identifying priority opportunities and building a qualified pipeline. Own the complete business development process, from initial engagement and qualification through proposal, negotiation and close. Establish and maintain a robust CRM and provide accurate commercial forecasting. Develop pricing and commercial models in collaboration with engineering and operations. Lead the preparation of proposals, quotations, MoUs, LOIs and framework agreements. Build relationships with aerospace and defence companies, government organisations, research institutions, agencies and technology customers. Conduct technical discovery with customers, translating their requirements into clear inputs for engineering and programme teams. Feed customer insight back into product and programme development at an early stage. Represent the business at relevant conferences, industry events and customer meetings. Support funding and grant activity where there is a strong customer, partner or agency proposition behind the opportunity. Work closely with internal teams to ensure commercial activity is aligned with technical, programme and regulatory considerations. Recognise potential export-control and licensing requirements and ensure these are addressed through the appropriate internal processes. Your technical understanding You don't need to be an engineer, but you'll need enough technical literacy to engage confidently with technically sophisticated customers without relying on an engineer to lead every conversation. Experience in one or more of the following would be particularly relevant: Space missions, payload services or in-orbit demonstrations Hypersonic or aerospace testing Defence test and evaluation Optical materials, infrared optics or photonics Government and agency procurement Framework agreements, grants or other publicly supported commercial structures UK and international export-control environments
Our client is an industry leader in the supply of commercial and industrial doors including roller shutters, loading docks, steel doors, crash doors and access control systems into primarily the food manufacturing sector. They are involved in the initial design, manufacture and installation across the UK and have a number of prestigious clients including national retailers, food manufacturing and warehousing companies. They also deal with several contractors and FM companies nationwide. They are now looking to recruit a proven and experienced Business Development Manager to take control of the sales process from start to finish. Responsibilities: Reporting into their head office in the North West, you will be responsible for sales to both new and existing business across the UK. Progression and desire to become a Sales Director You will be expected to understand the market in depth in order to maximise the direction and focus of your sales efforts. Forecast sales and manage the sales pipeline as well as sales reports, on an ongoing basis. Responsible for finding and developing new business as well as handling and growing existing business. Working to predetermined targets to sell New doors, Servicing and Repairs. Driving the sales process and sales strategy Maintain sales database and keep up to date Input and project manage sales brochures, sales mailings and sales strategy Have the ability to be a team-player taking on board and implementing new ideas from colleagues (both sales and non-sales) and to contribute ideas yourself. The Candidate: Demonstrable sales experience of construction related products or services into contractors or FM companies Commutable to their head office in Nelson Idea generator, initiative-taker and ability to think outside the box Proven record of overachieving sales targets Excellent interpersonal, listening and communication skills Excellent negotiation and rapport building skills Good business acumen Resilient, determined and able to work under pressure
21/09/2026
Full time
Our client is an industry leader in the supply of commercial and industrial doors including roller shutters, loading docks, steel doors, crash doors and access control systems into primarily the food manufacturing sector. They are involved in the initial design, manufacture and installation across the UK and have a number of prestigious clients including national retailers, food manufacturing and warehousing companies. They also deal with several contractors and FM companies nationwide. They are now looking to recruit a proven and experienced Business Development Manager to take control of the sales process from start to finish. Responsibilities: Reporting into their head office in the North West, you will be responsible for sales to both new and existing business across the UK. Progression and desire to become a Sales Director You will be expected to understand the market in depth in order to maximise the direction and focus of your sales efforts. Forecast sales and manage the sales pipeline as well as sales reports, on an ongoing basis. Responsible for finding and developing new business as well as handling and growing existing business. Working to predetermined targets to sell New doors, Servicing and Repairs. Driving the sales process and sales strategy Maintain sales database and keep up to date Input and project manage sales brochures, sales mailings and sales strategy Have the ability to be a team-player taking on board and implementing new ideas from colleagues (both sales and non-sales) and to contribute ideas yourself. The Candidate: Demonstrable sales experience of construction related products or services into contractors or FM companies Commutable to their head office in Nelson Idea generator, initiative-taker and ability to think outside the box Proven record of overachieving sales targets Excellent interpersonal, listening and communication skills Excellent negotiation and rapport building skills Good business acumen Resilient, determined and able to work under pressure
Position Summary The Technical Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network Team Lead is accountable for resourcing and prioritising workloads within the Technical Solutions Change Team, whilst enabling strong customer outcomes and KPI achievement across the function. Approximately six Technical Solutions Change Engineers will report into this role. Role Mission Claranet's strategy is built around creating long-term, trusted customer relationships through the delivery of market-leading integrated managed services. We are seeking a Network Team Lead to lead and manage the Technical Solutions Change Team, ensuring a seamless technical experience for customers and driving the development and implementation of customer-focused change and governance processes. Objectives & Key Results Protect and promote Claranet's autonomous culture within the Technical Solutions Change Team, empowering engineers and supporting their ongoing development. Enable Technical Solutions Change Engineers to effectively prioritise workloads and successfully deliver diverse change and governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player-coach, leading by example through both technical expertise and strong leadership skills. Drive Technical Solutions Change initiatives and technical configuration activities using recognised change management best practices. Develop and implement change management policies, procedures and governance frameworks. Ensure customer change requests are delivered efficiently and effectively in line with contractual commitments. People Leadership Manage daily team performance and activity, ensuring team members are appropriately trained, experienced and supported in their development. Lead, coach and mentor direct reports, providing inspirational and forward-thinking leadership. Build strong working relationships with senior stakeholders across the business. Candidate Profile Behavioural Competencies Flexible and creative with the confidence to take calculated risks. Able to learn quickly and adapt to changing environments. Self-motivated and capable of performing under pressure. Comfortable managing conflict and challenges in an open and constructive manner. Technical Competencies Strong organisational skills with the ability to delegate, prioritise and manage multiple activities simultaneously. Demonstrable experience in technical change management, particularly the delivery of in-life customer change within a managed services environment. Proven leadership capability with experience motivating and empowering teams. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts clearly. Strong analytical and troubleshooting capabilities with the ability to investigate and resolve complex customer issues. Technical Knowledge The successful candidate will have a strong understanding of MSP, Cloud, Network and Communications technologies, including: Firewalls: Fortinet, Barracuda, Watchguard Networking: Cisco, DrayTek, Meraki MPLS, WAN & SD-WAN concepts Traffic Management: F5, Netscaler, Azure Load Balancing Communications: IP Telephony, Teams Voice, O365, Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles
21/09/2026
Full time
Position Summary The Technical Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network Team Lead is accountable for resourcing and prioritising workloads within the Technical Solutions Change Team, whilst enabling strong customer outcomes and KPI achievement across the function. Approximately six Technical Solutions Change Engineers will report into this role. Role Mission Claranet's strategy is built around creating long-term, trusted customer relationships through the delivery of market-leading integrated managed services. We are seeking a Network Team Lead to lead and manage the Technical Solutions Change Team, ensuring a seamless technical experience for customers and driving the development and implementation of customer-focused change and governance processes. Objectives & Key Results Protect and promote Claranet's autonomous culture within the Technical Solutions Change Team, empowering engineers and supporting their ongoing development. Enable Technical Solutions Change Engineers to effectively prioritise workloads and successfully deliver diverse change and governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player-coach, leading by example through both technical expertise and strong leadership skills. Drive Technical Solutions Change initiatives and technical configuration activities using recognised change management best practices. Develop and implement change management policies, procedures and governance frameworks. Ensure customer change requests are delivered efficiently and effectively in line with contractual commitments. People Leadership Manage daily team performance and activity, ensuring team members are appropriately trained, experienced and supported in their development. Lead, coach and mentor direct reports, providing inspirational and forward-thinking leadership. Build strong working relationships with senior stakeholders across the business. Candidate Profile Behavioural Competencies Flexible and creative with the confidence to take calculated risks. Able to learn quickly and adapt to changing environments. Self-motivated and capable of performing under pressure. Comfortable managing conflict and challenges in an open and constructive manner. Technical Competencies Strong organisational skills with the ability to delegate, prioritise and manage multiple activities simultaneously. Demonstrable experience in technical change management, particularly the delivery of in-life customer change within a managed services environment. Proven leadership capability with experience motivating and empowering teams. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts clearly. Strong analytical and troubleshooting capabilities with the ability to investigate and resolve complex customer issues. Technical Knowledge The successful candidate will have a strong understanding of MSP, Cloud, Network and Communications technologies, including: Firewalls: Fortinet, Barracuda, Watchguard Networking: Cisco, DrayTek, Meraki MPLS, WAN & SD-WAN concepts Traffic Management: F5, Netscaler, Azure Load Balancing Communications: IP Telephony, Teams Voice, O365, Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles
Data & Performance Officer Salary: £33,306.60 per annum Location: Rowley Regis / Hybrid Working Contract: Permanent, Full Time About BCHG At Black Country Housing Group (BCHG), our purpose is to change lives and strengthen communities. We provide homes, support and opportunities that help people live independently and thrive. As part of our commitment to delivering excellent services and informed decision-making, we are investing in our Data & Insights function to ensure that data is accurate, trusted and used effectively across the organisation. We are looking for a highly organised and detail-oriented Data & Performance Officer to join our growing team and play a key role in improving data quality, supporting performance reporting and strengthening organisational assurance. About the Role This is an exciting opportunity to help ensure BCHG's operational and performance data is accurate, reliable and fit for purpose. Working closely with the Data Governance Manager and colleagues across the organisation, you will support data quality assurance activities, carry out validation checks, maintain quality logs and assist with the preparation of regulatory and performance reporting datasets. You will help identify data issues, support corrective actions and contribute to the continuous improvement of data management practices across BCHG. You will play an important role in ensuring BCHG has trusted data that underpins effective decision-making, regulatory compliance and service improvement. What You'll Be Doing Maintaining data quality logs, error registers and remediation trackers. Supporting the production of data quality scorecards and assurance reporting. Conducting validation checks, audits and data quality reviews across key systems, processes and datasets. Identifying anomalies, trends and recurring data issues and supporting their resolution. Preparing and validating datasets used for performance reporting, benchmarking and regulatory returns. Maintaining documentation, validation records and standard operating procedures. Working with service teams to improve data quality and strengthen operational processes. Supporting continuous improvement initiatives that enhance data accuracy, consistency and efficiency. Why Join BCHG? At BCHG, you'll be part of an organisation that genuinely makes a difference. We invest in our people and provide opportunities to learn, develop and grow your career. Our benefits include: Flexible and hybrid working opportunities Generous annual leave entitlement Pension scheme Employee wellbeing support Learning and development opportunities A supportive and inclusive working environment If you're passionate about data quality, enjoy solving problems and want to play a key role in helping BCHG make better decisions through trusted information, we'd love to hear from you. Apply today and help us build confidence in data that supports better services for our customers and communities. Interviews shall take place at Head Office on the 14th & 15th October 2026. Any questions please contact our people team at (url removed)
21/09/2026
Full time
Data & Performance Officer Salary: £33,306.60 per annum Location: Rowley Regis / Hybrid Working Contract: Permanent, Full Time About BCHG At Black Country Housing Group (BCHG), our purpose is to change lives and strengthen communities. We provide homes, support and opportunities that help people live independently and thrive. As part of our commitment to delivering excellent services and informed decision-making, we are investing in our Data & Insights function to ensure that data is accurate, trusted and used effectively across the organisation. We are looking for a highly organised and detail-oriented Data & Performance Officer to join our growing team and play a key role in improving data quality, supporting performance reporting and strengthening organisational assurance. About the Role This is an exciting opportunity to help ensure BCHG's operational and performance data is accurate, reliable and fit for purpose. Working closely with the Data Governance Manager and colleagues across the organisation, you will support data quality assurance activities, carry out validation checks, maintain quality logs and assist with the preparation of regulatory and performance reporting datasets. You will help identify data issues, support corrective actions and contribute to the continuous improvement of data management practices across BCHG. You will play an important role in ensuring BCHG has trusted data that underpins effective decision-making, regulatory compliance and service improvement. What You'll Be Doing Maintaining data quality logs, error registers and remediation trackers. Supporting the production of data quality scorecards and assurance reporting. Conducting validation checks, audits and data quality reviews across key systems, processes and datasets. Identifying anomalies, trends and recurring data issues and supporting their resolution. Preparing and validating datasets used for performance reporting, benchmarking and regulatory returns. Maintaining documentation, validation records and standard operating procedures. Working with service teams to improve data quality and strengthen operational processes. Supporting continuous improvement initiatives that enhance data accuracy, consistency and efficiency. Why Join BCHG? At BCHG, you'll be part of an organisation that genuinely makes a difference. We invest in our people and provide opportunities to learn, develop and grow your career. Our benefits include: Flexible and hybrid working opportunities Generous annual leave entitlement Pension scheme Employee wellbeing support Learning and development opportunities A supportive and inclusive working environment If you're passionate about data quality, enjoy solving problems and want to play a key role in helping BCHG make better decisions through trusted information, we'd love to hear from you. Apply today and help us build confidence in data that supports better services for our customers and communities. Interviews shall take place at Head Office on the 14th & 15th October 2026. Any questions please contact our people team at (url removed)
Project Manager - Technology Transformation Location: Belfast (3 days onsite per week) Contract: Until December 2026 Rate: Competitive Daily Rate (Inside IR35) About the Role We're supporting a leading technology organisation that is delivering a major end-user technology transformation programme and is looking for an experienced Project Manager to join the team. This is a fantastic opportunity to lead a business-critical initiative involving a large-scale laptop refresh programme alongside the deployment of modern secure access technologies. You'll play a key role in ensuring successful delivery across multiple workstreams, coordinating stakeholders, suppliers and technical teams in a fast-paced environment. Key Responsibilities Lead the end-to-end delivery of a large-scale laptop refresh and deployment programme. Manage project activities associated with the implementation of a Secure Access Service Edge (SASE) solution. Coordinate technical teams, suppliers and business stakeholders. Maintain project plans, milestones, risks, issues, dependencies and actions. Drive governance, reporting and stakeholder communications across the programme. Facilitate project meetings, workshops and steering committees. Ensure delivery against agreed timelines, budgets and quality objectives. Manage third-party vendors and hold delivery partners accountable for outcomes. What We're Looking For Proven experience delivering enterprise-scale IT infrastructure or workplace technology projects. Strong Project Management background within complex technology environments. Experience managing laptop refresh, device rollout or end-user computing programmes. Demonstrable stakeholder and supplier management experience. Strong governance, RAID management and reporting skills. Excellent communication and leadership capabilities. Desirable Experience Delivery of SASE, Zero Trust or network security transformation programmes. Exposure to technologies such as Zscaler, Netskope, Palo Alto Prisma Access or Cisco Secure Access. Experience within telecommunications, public sector or other regulated environments. If you're an experienced Infrastructure or End User Computing Project Manager with a track record of delivering complex technology programmes, we'd love to hear from you. Apply today for immediate consideration.
21/09/2026
Contractor
Project Manager - Technology Transformation Location: Belfast (3 days onsite per week) Contract: Until December 2026 Rate: Competitive Daily Rate (Inside IR35) About the Role We're supporting a leading technology organisation that is delivering a major end-user technology transformation programme and is looking for an experienced Project Manager to join the team. This is a fantastic opportunity to lead a business-critical initiative involving a large-scale laptop refresh programme alongside the deployment of modern secure access technologies. You'll play a key role in ensuring successful delivery across multiple workstreams, coordinating stakeholders, suppliers and technical teams in a fast-paced environment. Key Responsibilities Lead the end-to-end delivery of a large-scale laptop refresh and deployment programme. Manage project activities associated with the implementation of a Secure Access Service Edge (SASE) solution. Coordinate technical teams, suppliers and business stakeholders. Maintain project plans, milestones, risks, issues, dependencies and actions. Drive governance, reporting and stakeholder communications across the programme. Facilitate project meetings, workshops and steering committees. Ensure delivery against agreed timelines, budgets and quality objectives. Manage third-party vendors and hold delivery partners accountable for outcomes. What We're Looking For Proven experience delivering enterprise-scale IT infrastructure or workplace technology projects. Strong Project Management background within complex technology environments. Experience managing laptop refresh, device rollout or end-user computing programmes. Demonstrable stakeholder and supplier management experience. Strong governance, RAID management and reporting skills. Excellent communication and leadership capabilities. Desirable Experience Delivery of SASE, Zero Trust or network security transformation programmes. Exposure to technologies such as Zscaler, Netskope, Palo Alto Prisma Access or Cisco Secure Access. Experience within telecommunications, public sector or other regulated environments. If you're an experienced Infrastructure or End User Computing Project Manager with a track record of delivering complex technology programmes, we'd love to hear from you. Apply today for immediate consideration.
Project Manager (Bioinformatics) Rate - 51.70 (An hour) Duration - 12 Months (Initially) Location - Bracknell (Hybrid) IR35 - Inside (Must use an umbrella company) As a Project Manager in Bioinformatics Technology and Services team you will administrate and oversee successful implementation of Bioinformatics Platform - a complex project that spans multiple teams, functions, and external parties. Accountabilities Serve as the central orchestrator, harmonizing diverse initiatives and ensuring their alignment with the overall project vision and organizational goals Foster and facilitate collaboration between internal and external teams Manage high-level project timelines, coordinating with sub-initiative leaders on their specific deliverables Ensure that the administrative aspects of the project are managed efficiently, including contract management and budget Suggest and implement project management practices and standards Proactively identify and raise dependencies, risks, and opportunities, implementing mitigation strategies where necessary Skills and Experience 3+ years of experience in delivery management Proven track record managing complex, multi-stakeholder projects Proficiency in project management methodologies (Scrum, Kanban, Waterfall, hybrid) Expertise with project management tools (e.g., Jira, Mural, Smartsheet) Workshop orchestration and facilitation skills Strong stakeholder management abilities Strategic thinking and problem-solving skills Excellent written and verbal communication Risk management proficiency Experience in contract management Understanding of IT infrastructure and software development processes Ability to adapt to fast-paced environments Collaborative mindset with attention to detail Experience in life sciences (preferred)
21/09/2026
Contractor
Project Manager (Bioinformatics) Rate - 51.70 (An hour) Duration - 12 Months (Initially) Location - Bracknell (Hybrid) IR35 - Inside (Must use an umbrella company) As a Project Manager in Bioinformatics Technology and Services team you will administrate and oversee successful implementation of Bioinformatics Platform - a complex project that spans multiple teams, functions, and external parties. Accountabilities Serve as the central orchestrator, harmonizing diverse initiatives and ensuring their alignment with the overall project vision and organizational goals Foster and facilitate collaboration between internal and external teams Manage high-level project timelines, coordinating with sub-initiative leaders on their specific deliverables Ensure that the administrative aspects of the project are managed efficiently, including contract management and budget Suggest and implement project management practices and standards Proactively identify and raise dependencies, risks, and opportunities, implementing mitigation strategies where necessary Skills and Experience 3+ years of experience in delivery management Proven track record managing complex, multi-stakeholder projects Proficiency in project management methodologies (Scrum, Kanban, Waterfall, hybrid) Expertise with project management tools (e.g., Jira, Mural, Smartsheet) Workshop orchestration and facilitation skills Strong stakeholder management abilities Strategic thinking and problem-solving skills Excellent written and verbal communication Risk management proficiency Experience in contract management Understanding of IT infrastructure and software development processes Ability to adapt to fast-paced environments Collaborative mindset with attention to detail Experience in life sciences (preferred)
Head of Infrastructure / Senior Infrastructure Manager Location: Sheffield (2-3 days onsite) Duration: 6 months+ Rate: TBC, approx. (Apply online only)/day inside IR35 This contract will see the Head of Infrastructure / Senior Infrastructure Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging and rewarding environment. The Head of Infrastructure / Senior Infrastructure Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem management Drive delivery of infrastructure programmes and projects Support technology transformation initiatives and roadmap delivery Manage suppliers and service partners against agreed SLAs Act as the senior escalation point for major incidents Work closely with Architecture, Engineering, Security and Service Operations teams to align priorities and delivery outcomes Essential Experience Strong technical background in enterprise networking and infrastructure Proven experience running large-scale BAU operations and service delivery Demonstrable track record delivering infrastructure projects and transformation programmes Experience managing third-party suppliers and multi-vendor environments The successful Head of Infrastructure / Senior Infrastructure Manager will be technically credible, and comfortable operating in complex environments undergoing change. You'll be pragmatic, proactive, and results-oriented.
21/09/2026
Contractor
Head of Infrastructure / Senior Infrastructure Manager Location: Sheffield (2-3 days onsite) Duration: 6 months+ Rate: TBC, approx. (Apply online only)/day inside IR35 This contract will see the Head of Infrastructure / Senior Infrastructure Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging and rewarding environment. The Head of Infrastructure / Senior Infrastructure Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem management Drive delivery of infrastructure programmes and projects Support technology transformation initiatives and roadmap delivery Manage suppliers and service partners against agreed SLAs Act as the senior escalation point for major incidents Work closely with Architecture, Engineering, Security and Service Operations teams to align priorities and delivery outcomes Essential Experience Strong technical background in enterprise networking and infrastructure Proven experience running large-scale BAU operations and service delivery Demonstrable track record delivering infrastructure projects and transformation programmes Experience managing third-party suppliers and multi-vendor environments The successful Head of Infrastructure / Senior Infrastructure Manager will be technically credible, and comfortable operating in complex environments undergoing change. You'll be pragmatic, proactive, and results-oriented.
Location: Hanger Lane, West London Sector: Major Infrastructure / M&E Employment Type: Permanent An experienced Quality Assurance Engineer is required to join a leading M&E contractor delivering a major infrastructure project in West London. The successful candidate will support the project delivery team in ensuring mechanical and electrical installations are completed in accordance with approved designs, project specifications, quality procedures and relevant industry standards. Key Responsibilities Manage and maintain quality assurance processes across M&E installation works. Carry out inspections and ensure works comply with approved drawings and specifications. Produce and manage Inspection and Test Plans (ITPs). Complete and maintain quality records and inspection documentation. Monitor installation quality and identify non-conformances. Raise, manage and close out NCRs where required. Coordinate inspections with Construction Managers, Engineers and subcontractors. Review installation documentation and technical information. Support snagging, testing, commissioning and handover activities. Ensure quality documentation is completed accurately and maintained throughout the project. Assist with internal and client quality audits. Work closely with the wider project team to drive high standards of installation and workmanship. Candidate Requirements Previous experience in a QA/QC or Quality Engineer position within construction, M&E or building services. Strong understanding of construction quality assurance processes. Experience producing and managing ITPs and inspection records. Good knowledge of M&E installation and construction processes. Experience managing NCRs and quality close-out. Confident reviewing drawings and technical documentation. Strong attention to detail and documentation skills. Excellent communication and organisational abilities. Major infrastructure, rail, tunnelling or similarly complex project experience would be advantageous.
21/09/2026
Full time
Location: Hanger Lane, West London Sector: Major Infrastructure / M&E Employment Type: Permanent An experienced Quality Assurance Engineer is required to join a leading M&E contractor delivering a major infrastructure project in West London. The successful candidate will support the project delivery team in ensuring mechanical and electrical installations are completed in accordance with approved designs, project specifications, quality procedures and relevant industry standards. Key Responsibilities Manage and maintain quality assurance processes across M&E installation works. Carry out inspections and ensure works comply with approved drawings and specifications. Produce and manage Inspection and Test Plans (ITPs). Complete and maintain quality records and inspection documentation. Monitor installation quality and identify non-conformances. Raise, manage and close out NCRs where required. Coordinate inspections with Construction Managers, Engineers and subcontractors. Review installation documentation and technical information. Support snagging, testing, commissioning and handover activities. Ensure quality documentation is completed accurately and maintained throughout the project. Assist with internal and client quality audits. Work closely with the wider project team to drive high standards of installation and workmanship. Candidate Requirements Previous experience in a QA/QC or Quality Engineer position within construction, M&E or building services. Strong understanding of construction quality assurance processes. Experience producing and managing ITPs and inspection records. Good knowledge of M&E installation and construction processes. Experience managing NCRs and quality close-out. Confident reviewing drawings and technical documentation. Strong attention to detail and documentation skills. Excellent communication and organisational abilities. Major infrastructure, rail, tunnelling or similarly complex project experience would be advantageous.
FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with nineteen depots across the South of England, Wales and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business. The New Business Development Manager role provides a fantastic opportunity to contribute to the ongoing success as the business continues an exciting growth plan. This is a pivotal role within each of our local markets and provides opportunity for Account Development and identification of New Business opportunities as we look to further strengthen our market presence. This role is field based as well as working closely with the team back in the depot. A background in the hire sector would be strongly advantageous although not necessary, experience within a new business field sales role is essential. Main Responsibilities of the New Business Development Manager: Oversee, manage, and develop a defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise FTH business opportunities Act as a brand ambassador across industry marketing and promotional opportunities Provide regional team and the overall business with market intelligence and insights Maximise customer awareness and trading performance via internal customer management platform Provide point-of-contact resource to maximise customer end to end experience Undertake and generate company sales performance reports as required to local management group Obtain and manage hire enquiries and orders when required What you will need to bring to the role: Capable of developing strong client relationships Proven experience in selling products & services to end user Strong presentation skills, both verbally and written Confidence to work on own initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management essential Competent levels of IT understanding Entrepreneurial spirit Commitment to self-development High level of integrity and trust Benefits: Sales bonus scheme (first year on-target earnings of 50k+ and with an uncapped OTE) Loyalty bonus scheme Pension - auto enrolment Group Life Insurance (x3 salary) Company car or monthly car allowance 33 days holiday, inclusive of Bank Holidays Perk Box Birthday Gift
21/09/2026
Full time
FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with nineteen depots across the South of England, Wales and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business. The New Business Development Manager role provides a fantastic opportunity to contribute to the ongoing success as the business continues an exciting growth plan. This is a pivotal role within each of our local markets and provides opportunity for Account Development and identification of New Business opportunities as we look to further strengthen our market presence. This role is field based as well as working closely with the team back in the depot. A background in the hire sector would be strongly advantageous although not necessary, experience within a new business field sales role is essential. Main Responsibilities of the New Business Development Manager: Oversee, manage, and develop a defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise FTH business opportunities Act as a brand ambassador across industry marketing and promotional opportunities Provide regional team and the overall business with market intelligence and insights Maximise customer awareness and trading performance via internal customer management platform Provide point-of-contact resource to maximise customer end to end experience Undertake and generate company sales performance reports as required to local management group Obtain and manage hire enquiries and orders when required What you will need to bring to the role: Capable of developing strong client relationships Proven experience in selling products & services to end user Strong presentation skills, both verbally and written Confidence to work on own initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management essential Competent levels of IT understanding Entrepreneurial spirit Commitment to self-development High level of integrity and trust Benefits: Sales bonus scheme (first year on-target earnings of 50k+ and with an uncapped OTE) Loyalty bonus scheme Pension - auto enrolment Group Life Insurance (x3 salary) Company car or monthly car allowance 33 days holiday, inclusive of Bank Holidays Perk Box Birthday Gift
Business Development Manager- Bridging Warrington £35k-£50k plus bonus The Role As a Business Development Manager, you will be responsible for generating new business opportunities through the development of broker, introducer and professional relationships. You will work closely with the Head of Sales, Underwriting Team and Operations Team to identify, structure and convert lending opportunities whilst delivering an exceptional customer experience throughout the process. The successful candidate will already possess a strong understanding of the bridging finance market and will ideally have an established network of active broker relationships that can be developed further within the role. You will be expected to represent the business professionally within the market and become a trusted point of contact for brokers seeking specialist property finance solutions. Responsibilities Generate new lending opportunities across our Finance's product range. Develop and maintain a portfolio of active broker and introducer relationships Conduct regular broker meetings, presentations and relationship reviews. Identify and onboard new broker relationships. Build and maintain a sustainable pipeline of lending opportunities. Achieve agreed lending and business development targets. Actively promote our products and lending proposition. Conduct regular broker meetings, presentations and relationship reviews. Build strong relationships with mortgage brokers, specialist finance brokers, packagers and introducers. Become a trusted point of contact for brokers seeking lending solutions. Provide excellent service and responsiveness throughout the customer journey. Insure relationships are maintained through regular contact and engagement. Identify opportunities to strengthen broker loyalty and increase repeat business. Review and assess new enquiries at an initial level. Assist brokers in structuring transactions to fit lending criteria. Work closely with underwriters to progress opportunities efficiently. Manage opportunities from initial enquiry through to completion. Maintain regular communication with brokers throughout the application process. Ensure opportunities introduced are aligned with company risk appetite and lending policy. Represent us at industry events, networking functions and exhibitions. Increase awareness of our brand within the intermediary market. Monitor competitor activity and market trends. Identify areas for growth and new business opportunities. Provide market feedback to assist with product development and proposition enhancement. Skills Proven experience operating in a Business Development, Relationship Management or Sales role. Minimum 1-2 years' experience within bridging finance, specialist property finance or development finance. Strong understanding of bridging finance products and lending structures. Experience building and maintaining professional broker relationships. Excellent communication, presentation and negotiation skills. Commercially aware and target driven. Strong organisational and time management skills. Ability to build trust and credibility with professional introducers. Full UK driving licence.
21/09/2026
Full time
Business Development Manager- Bridging Warrington £35k-£50k plus bonus The Role As a Business Development Manager, you will be responsible for generating new business opportunities through the development of broker, introducer and professional relationships. You will work closely with the Head of Sales, Underwriting Team and Operations Team to identify, structure and convert lending opportunities whilst delivering an exceptional customer experience throughout the process. The successful candidate will already possess a strong understanding of the bridging finance market and will ideally have an established network of active broker relationships that can be developed further within the role. You will be expected to represent the business professionally within the market and become a trusted point of contact for brokers seeking specialist property finance solutions. Responsibilities Generate new lending opportunities across our Finance's product range. Develop and maintain a portfolio of active broker and introducer relationships Conduct regular broker meetings, presentations and relationship reviews. Identify and onboard new broker relationships. Build and maintain a sustainable pipeline of lending opportunities. Achieve agreed lending and business development targets. Actively promote our products and lending proposition. Conduct regular broker meetings, presentations and relationship reviews. Build strong relationships with mortgage brokers, specialist finance brokers, packagers and introducers. Become a trusted point of contact for brokers seeking lending solutions. Provide excellent service and responsiveness throughout the customer journey. Insure relationships are maintained through regular contact and engagement. Identify opportunities to strengthen broker loyalty and increase repeat business. Review and assess new enquiries at an initial level. Assist brokers in structuring transactions to fit lending criteria. Work closely with underwriters to progress opportunities efficiently. Manage opportunities from initial enquiry through to completion. Maintain regular communication with brokers throughout the application process. Ensure opportunities introduced are aligned with company risk appetite and lending policy. Represent us at industry events, networking functions and exhibitions. Increase awareness of our brand within the intermediary market. Monitor competitor activity and market trends. Identify areas for growth and new business opportunities. Provide market feedback to assist with product development and proposition enhancement. Skills Proven experience operating in a Business Development, Relationship Management or Sales role. Minimum 1-2 years' experience within bridging finance, specialist property finance or development finance. Strong understanding of bridging finance products and lending structures. Experience building and maintaining professional broker relationships. Excellent communication, presentation and negotiation skills. Commercially aware and target driven. Strong organisational and time management skills. Ability to build trust and credibility with professional introducers. Full UK driving licence.
Technical Account Manager - £60,000 (£90,000 OTE) Overview: Our client, a highly reputable and leading technology provider is hiring a Technical Account Manager who possess industry experience within the financial/insurance domain to be based in Sittingbourne, 2 days per week + additional benefits. Our client is open to someone who is interested in developing their understanding of the technology (Cloud, Networking, EUC, Modern Workplace) but requires an individual who has prior knowledge of the financial or insurance markets as a must as have as they continue their journey within the regulated industry space. Roles & Responsibilities: Develop and execute strategic account plans to achieve sales targets and maximize revenue growth within the financial sector. Build and nurture strong relationships with key decision-makers, stakeholders, and influencers in financial institutions. Act as the primary point of contact for assigned accounts, understanding their business needs, and providing tailored solutions and recommendations. Utilise networking knowledge and expertise to identify opportunities for implementing and optimizing networking solutions for clients. Collaborate closely with partners sales team to enable them to generate new leads, qualify prospects, and convert them into long-term clients. Stay up to date with industry trends, market dynamics, and competitors' activities to identify emerging opportunities and potential risks. Skills & Experience: Good experience as an Account Manager working within a technology based environment for Financia/Insurance Services clients is a must have. Good understanding of financial/Insurance industry dynamics, regulations, and challenges faced by financial institutions. Knowledge and understanding of networking principles, protocols, and technologies, including LAN, WAN, routing, switching, and security. Proven track record of exceeding sales targets, driving revenue growth, and managing key accounts. Technical Account Manager - £60,000 (£90,000 OTE)
21/09/2026
Full time
Technical Account Manager - £60,000 (£90,000 OTE) Overview: Our client, a highly reputable and leading technology provider is hiring a Technical Account Manager who possess industry experience within the financial/insurance domain to be based in Sittingbourne, 2 days per week + additional benefits. Our client is open to someone who is interested in developing their understanding of the technology (Cloud, Networking, EUC, Modern Workplace) but requires an individual who has prior knowledge of the financial or insurance markets as a must as have as they continue their journey within the regulated industry space. Roles & Responsibilities: Develop and execute strategic account plans to achieve sales targets and maximize revenue growth within the financial sector. Build and nurture strong relationships with key decision-makers, stakeholders, and influencers in financial institutions. Act as the primary point of contact for assigned accounts, understanding their business needs, and providing tailored solutions and recommendations. Utilise networking knowledge and expertise to identify opportunities for implementing and optimizing networking solutions for clients. Collaborate closely with partners sales team to enable them to generate new leads, qualify prospects, and convert them into long-term clients. Stay up to date with industry trends, market dynamics, and competitors' activities to identify emerging opportunities and potential risks. Skills & Experience: Good experience as an Account Manager working within a technology based environment for Financia/Insurance Services clients is a must have. Good understanding of financial/Insurance industry dynamics, regulations, and challenges faced by financial institutions. Knowledge and understanding of networking principles, protocols, and technologies, including LAN, WAN, routing, switching, and security. Proven track record of exceeding sales targets, driving revenue growth, and managing key accounts. Technical Account Manager - £60,000 (£90,000 OTE)
Key Responsibilities Integrated Logistics Support Management Lead the development, implementation and maintenance of the ZODIAC Integrated Logistics Support strategy. Ensure compliance with Def Stan 00-600 and supportability requirements. Develop, maintain and assure Integrated Logistics Support Plans (ILSPs) throughout the programme life cycle. Ensure supportability requirements are captured, managed and evidenced throughout delivery activities. Through-Life Support Planning Develop and maintain sustainable support solutions that enable operational readiness and enduring capability. Produce and maintain Through-Life Management Plans and In-Service Support Plans. Coordinate support planning across hardware, software, hosting environments, training, documentation and service management functions. Support the transition of capability into service and ongoing sustainment. Supportability Engineering Lead analysis of reliability, availability, maintainability and supportability requirements. Ensure supportability considerations are reflected in system design decisions and architectural trade-offs. Develop support concepts that optimise operational effectiveness while minimising through-life support costs. Oversee obsolescence, asset management and configuration management considerations. Managing Agent and Supplier Assurance Act as the MOD intelligent customer for ILS activities delivered by the Managing Agent and supporting suppliers. Review, challenge and assure supplier-produced supportability artefacts and recommendations. Monitor supplier performance against contractual supportability obligations. Ensure support arrangements remain aligned with operational and business requirements. Service Transition and Operational Readiness Lead support planning for transition into service and achievement of Initial Operating Capability (IOC) and Full Operating Capability (FOC). Coordinate operational readiness assessments and supportability assurance activities. Ensure support organisations are appropriately trained, equipped and prepared to sustain the capability. Support trials, exercises and operational evaluation activities where required. Stakeholder Management Build effective working relationships across Army HQ, Defence Digital, NADG, Front Line Commands, support organisations and industry partners. Provide expert logistics support advice to programme leadership, users and technical teams. Coordinate supportability activities across multiple stakeholders and delivery teams. Governance, Assurance and Risk Management Provide supportability assurance to programme governance forums and senior stakeholders. Maintain logistics risk registers and develop effective mitigation plans. Identify and manage risks affecting operational availability, resilience and sustainment. Support internal and external assurance reviews, audits and investment approvals. Key Deliverables Integrated Logistics Support Plans (ILSPs) Through-Life Management Plans In-Service Support Plans Supportability Strategies and Supportability Cases Support Concepts Service Transition Plans Sustainment and Maintenance Plans Obsolescence Management Plans Business Continuity and Service Recovery Plans Reliability, Availability and Maintainability (RAM) Assessments Operational Readiness Assessments Logistics Risk Registers Supplier Performance and Supportability Assurance Reports Governance and Assurance Reports Essential Qualifications Recognised Integrated Logistics Support (ILS) qualification or equivalent professional experience. Defence logistics, engineering or supportability management qualification. APMP Practitioner. MSP Foundation or Practitioner. PRINCE2 Practitioner. ITIL Foundation (or higher). Degree in Engineering, Logistics, Information Systems, STEM discipline or equivalent professional experience. Essential Experience leading Integrated Logistics Support activities within complex Defence programmes. developing and implementing through-life support solutions for military, digital or information-enabled capabilities. applying Def Stan 00-600 and Defence supportability frameworks. managing and assuring supplier-delivered supportability activities. supporting capability transition into service and in-service sustainment. working across Defence, industry and operational stakeholder communities. identifying and managing supportability, availability and sustainment risks. developing supportability strategies, plans and assurance evidence for senior decision makers. Desirable Experience Previous appointment as an Integrated Logistics Support Manager (ILSM) within Defence Digital, DE&S, Front Line Command or equivalent Defence organisation. Experience supporting CIS, digital, cloud-hosted or military information systems. Understanding of Army ISTAR processes and operational information flows. Understanding of deployed military operations and tactical communications environments. Experience working within Defence acquisition, delivery or support organisations. Familiarity with ITIL service management processes and digital service transition. Experience supporting operationally deployed or expeditionary capabilities. Person Specification The successful candidate will demonstrate the ability to operate effectively within a complex Defence environment, balancing operational needs, programme priorities and supportability requirements to deliver sustainable military capability. Leadership and Influence Able to lead supportability activities across a diverse stakeholder community without direct line management authority. Confident influencing technical, commercial and programme decisions. Demonstrates personal accountability and ownership of outcomes. Stakeholder Management Builds strong relationships across MOD, Army HQ, Defence Digital, industry partners and support organisations. Communicates complex technical and logistics issues clearly to both specialist and non-specialist audiences. Able to operate effectively within a Matrix-managed environment. Strategic Thinking Understands the relationship between supportability, operational effectiveness and through-life cost. Considers long-term sustainment implications when evaluating capability and service decisions. Balances immediate operational requirements with future support needs. Analysis and Problem Solving Demonstrates strong analytical capability and professional judgement. Identifies supportability risks and develops pragmatic, evidence-based solutions. Uses data and assurance evidence to support decision-making. Planning and Delivery Able to manage competing priorities across multiple workstreams. Demonstrates strong organisational skills and attention to detail. Delivers high-quality outputs to agreed timescales. Collaboration and Adaptability Works effectively across programme, engineering, commercial, operational and supplier teams. Encourages collaboration and knowledge sharing. Remains effective in complex, uncertain and fast-paced environments. Behaviours The following behaviours will be assessed during recruitment and selection: Leadership Communicating and Influencing Making Effective Decisions Delivering at Pace Working Together Seeing the Big Picture
21/09/2026
Full time
Key Responsibilities Integrated Logistics Support Management Lead the development, implementation and maintenance of the ZODIAC Integrated Logistics Support strategy. Ensure compliance with Def Stan 00-600 and supportability requirements. Develop, maintain and assure Integrated Logistics Support Plans (ILSPs) throughout the programme life cycle. Ensure supportability requirements are captured, managed and evidenced throughout delivery activities. Through-Life Support Planning Develop and maintain sustainable support solutions that enable operational readiness and enduring capability. Produce and maintain Through-Life Management Plans and In-Service Support Plans. Coordinate support planning across hardware, software, hosting environments, training, documentation and service management functions. Support the transition of capability into service and ongoing sustainment. Supportability Engineering Lead analysis of reliability, availability, maintainability and supportability requirements. Ensure supportability considerations are reflected in system design decisions and architectural trade-offs. Develop support concepts that optimise operational effectiveness while minimising through-life support costs. Oversee obsolescence, asset management and configuration management considerations. Managing Agent and Supplier Assurance Act as the MOD intelligent customer for ILS activities delivered by the Managing Agent and supporting suppliers. Review, challenge and assure supplier-produced supportability artefacts and recommendations. Monitor supplier performance against contractual supportability obligations. Ensure support arrangements remain aligned with operational and business requirements. Service Transition and Operational Readiness Lead support planning for transition into service and achievement of Initial Operating Capability (IOC) and Full Operating Capability (FOC). Coordinate operational readiness assessments and supportability assurance activities. Ensure support organisations are appropriately trained, equipped and prepared to sustain the capability. Support trials, exercises and operational evaluation activities where required. Stakeholder Management Build effective working relationships across Army HQ, Defence Digital, NADG, Front Line Commands, support organisations and industry partners. Provide expert logistics support advice to programme leadership, users and technical teams. Coordinate supportability activities across multiple stakeholders and delivery teams. Governance, Assurance and Risk Management Provide supportability assurance to programme governance forums and senior stakeholders. Maintain logistics risk registers and develop effective mitigation plans. Identify and manage risks affecting operational availability, resilience and sustainment. Support internal and external assurance reviews, audits and investment approvals. Key Deliverables Integrated Logistics Support Plans (ILSPs) Through-Life Management Plans In-Service Support Plans Supportability Strategies and Supportability Cases Support Concepts Service Transition Plans Sustainment and Maintenance Plans Obsolescence Management Plans Business Continuity and Service Recovery Plans Reliability, Availability and Maintainability (RAM) Assessments Operational Readiness Assessments Logistics Risk Registers Supplier Performance and Supportability Assurance Reports Governance and Assurance Reports Essential Qualifications Recognised Integrated Logistics Support (ILS) qualification or equivalent professional experience. Defence logistics, engineering or supportability management qualification. APMP Practitioner. MSP Foundation or Practitioner. PRINCE2 Practitioner. ITIL Foundation (or higher). Degree in Engineering, Logistics, Information Systems, STEM discipline or equivalent professional experience. Essential Experience leading Integrated Logistics Support activities within complex Defence programmes. developing and implementing through-life support solutions for military, digital or information-enabled capabilities. applying Def Stan 00-600 and Defence supportability frameworks. managing and assuring supplier-delivered supportability activities. supporting capability transition into service and in-service sustainment. working across Defence, industry and operational stakeholder communities. identifying and managing supportability, availability and sustainment risks. developing supportability strategies, plans and assurance evidence for senior decision makers. Desirable Experience Previous appointment as an Integrated Logistics Support Manager (ILSM) within Defence Digital, DE&S, Front Line Command or equivalent Defence organisation. Experience supporting CIS, digital, cloud-hosted or military information systems. Understanding of Army ISTAR processes and operational information flows. Understanding of deployed military operations and tactical communications environments. Experience working within Defence acquisition, delivery or support organisations. Familiarity with ITIL service management processes and digital service transition. Experience supporting operationally deployed or expeditionary capabilities. Person Specification The successful candidate will demonstrate the ability to operate effectively within a complex Defence environment, balancing operational needs, programme priorities and supportability requirements to deliver sustainable military capability. Leadership and Influence Able to lead supportability activities across a diverse stakeholder community without direct line management authority. Confident influencing technical, commercial and programme decisions. Demonstrates personal accountability and ownership of outcomes. Stakeholder Management Builds strong relationships across MOD, Army HQ, Defence Digital, industry partners and support organisations. Communicates complex technical and logistics issues clearly to both specialist and non-specialist audiences. Able to operate effectively within a Matrix-managed environment. Strategic Thinking Understands the relationship between supportability, operational effectiveness and through-life cost. Considers long-term sustainment implications when evaluating capability and service decisions. Balances immediate operational requirements with future support needs. Analysis and Problem Solving Demonstrates strong analytical capability and professional judgement. Identifies supportability risks and develops pragmatic, evidence-based solutions. Uses data and assurance evidence to support decision-making. Planning and Delivery Able to manage competing priorities across multiple workstreams. Demonstrates strong organisational skills and attention to detail. Delivers high-quality outputs to agreed timescales. Collaboration and Adaptability Works effectively across programme, engineering, commercial, operational and supplier teams. Encourages collaboration and knowledge sharing. Remains effective in complex, uncertain and fast-paced environments. Behaviours The following behaviours will be assessed during recruitment and selection: Leadership Communicating and Influencing Making Effective Decisions Delivering at Pace Working Together Seeing the Big Picture
Application Engineer - Business Intelligence £75,000 - £88,000 | London - 3 days per week in office | Permanent About the role We're looking for a hands-on Application Engineer to take ownership of a portfolio of business applications within a small, close-knit Business Systems team of 15. This isn't a seat at the end of a reporting queue - you'll own the full pipeline, from SQL engineering and data warehouse design through to Power BI development and Azure Data Factory integrations, working as a technical product owner for the applications in your care. The role sits within a stable, prestigious, international professional services environment that's actively evolving its technology stack - modern tools, real ownership, and a team culture built around cross-skilling and knowledge sharing rather than siloed specialisms. What you'll be doing Writing and maintaining stored procedures, functions and complex SQL within a data warehousing context (Kimball or Inmon), not just ad hoc querying Building DAX-driven Power BI semantic models and producing paginated/SSRS-style reports - not solely dashboard design Delivering Azure Data Factory integrations (REST and/or OData) in a live production environment Working closely with vendors and stakeholders as the technical owner of your application portfolio What we're looking for Hands-on SQL database engineering experience within a data warehousing context - not limited to reporting-only SQL use Practical Power BI development experience: DAX-driven semantic models and paginated/SSRS-style reporting Delivered Azure Data Factory integrations (REST and/or OData) in a production environment, not proof-of-concept only Experience within a legal or wider regulated professional services environment Nice to have Tabular Editor, DAX Studio or ALM Toolkit DevOps, CI/CD and deployment pipeline experience Familiarity with legal sector compliance and IT security standards (eg GDPR, ISO 27001, Cyber Essentials Plus) Exposure to agile or iterative delivery methodologies The process A structured two-stage interview process: an initial conversation with two Application Leads, followed by a second stage with the Business Systems Manager and Head of Business Systems. Company name withheld at this stage - full details shared with shortlisted candidates.
21/09/2026
Full time
Application Engineer - Business Intelligence £75,000 - £88,000 | London - 3 days per week in office | Permanent About the role We're looking for a hands-on Application Engineer to take ownership of a portfolio of business applications within a small, close-knit Business Systems team of 15. This isn't a seat at the end of a reporting queue - you'll own the full pipeline, from SQL engineering and data warehouse design through to Power BI development and Azure Data Factory integrations, working as a technical product owner for the applications in your care. The role sits within a stable, prestigious, international professional services environment that's actively evolving its technology stack - modern tools, real ownership, and a team culture built around cross-skilling and knowledge sharing rather than siloed specialisms. What you'll be doing Writing and maintaining stored procedures, functions and complex SQL within a data warehousing context (Kimball or Inmon), not just ad hoc querying Building DAX-driven Power BI semantic models and producing paginated/SSRS-style reports - not solely dashboard design Delivering Azure Data Factory integrations (REST and/or OData) in a live production environment Working closely with vendors and stakeholders as the technical owner of your application portfolio What we're looking for Hands-on SQL database engineering experience within a data warehousing context - not limited to reporting-only SQL use Practical Power BI development experience: DAX-driven semantic models and paginated/SSRS-style reporting Delivered Azure Data Factory integrations (REST and/or OData) in a production environment, not proof-of-concept only Experience within a legal or wider regulated professional services environment Nice to have Tabular Editor, DAX Studio or ALM Toolkit DevOps, CI/CD and deployment pipeline experience Familiarity with legal sector compliance and IT security standards (eg GDPR, ISO 27001, Cyber Essentials Plus) Exposure to agile or iterative delivery methodologies The process A structured two-stage interview process: an initial conversation with two Application Leads, followed by a second stage with the Business Systems Manager and Head of Business Systems. Company name withheld at this stage - full details shared with shortlisted candidates.
