122 jobs found

IT Project Manager Newport/Hybrid Circa 70,000 CPS Group are working with a leading organisation in a complex and highly regulated environment that is looking to appoint an experienced IT Project Manager to join its Cyber Security Programme. This is a key role responsible for managing and delivering a range of technology, change and cyber security projects as part of a significant multi-year programme. You'll take ownership of projects from initial definition through to successful delivery, ensuring they are delivered on time, within scope and budget. You'll work closely with senior stakeholders, business sponsors, IT teams and third-party suppliers, managing multiple requirements and priorities while ensuring strong governance and project reporting throughout. Key responsibilities include: Leading and delivering IT, technology and cyber security projects end-to-end Developing project plans, timelines, milestones and deliverables Managing project risks, issues, dependencies and budgets Working with and influencing stakeholders at all levels Managing third-party suppliers and vendor relationships Matrix-managing resources across the organisation Ensuring appropriate governance and reporting throughout the project lifecycle Developing project adoption and change management plans Supporting training, transition and handover into BAU Managing projects across a range of contractual and commercial environments We're looking for an experienced Project Manager who can demonstrate: Strong experience delivering complex IT projects from initiation through to completion Experience working within a complex, regulated environment Excellent stakeholder management and influencing skills Experience managing multiple complex projects simultaneously Strong commercial, contractual and supplier management experience Experience working within or alongside Cyber Security / Cyber Resilience environments Experience working in a largely outsourced environment would be beneficial Previous experience within the utilities sector is desirable Qualifications Degree-level education or equivalent PRINCE2 or PMP qualification Relevant practitioner-level project management qualification ITIL experience/qualification would be advantageous Knowledge of Critical National Infrastructure (CNI) regulations would be highly desirable Experience within a Cyber Resilience setting would be highly desirable Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

We are looking for a Zscaler Engineer to join the Cyber team on a contract basis to to provide technical leadership for the migration of web proxy services from a legacy Trend solution to Zscaler Internet Access (ZIA ) , ensuring effective coordination of engineering teams, data-driven technical planning, and successful migration execution within a structured delivery environment. Location: Preston - ad hoc travel to site - mainly remote Duration: 6 months Day rate £(Apply online only) a day - Inside IR35 Key Skills & Experience Required Deep technical expertise in: Zscaler ZIA and ZPA (CASB desirable) Identity integration (Entra ID, SSO, SCIM, Conditional Access) Azure IaaS and networking (VPN Gateway, routing, connectivity design) Strong working knowledge of: Enterprise networking (routing, switching, firewalls) Security operations, logging, and SIEM integration Proven experience leading engineering teams across infrastructure / network / security transformations Strong data handling capability, including advanced Excel for engineering control and analysis Ability to operate effectively within ambiguous, evolving technical environments Strong knowledge of Excel for Data Analysis The Zscaler Engineer role will be required to and to demonstrate that they can undertake the following; Technical Leadership Provide hands-on technical leadership across Infrastructure and Network Engineering teams, guiding in resolving technical issues and design challenges Provide subject matter expertise across Zscaler (ZIA, ZPA, and CASB) and Azure Review the relevant Zscaler Designs and act as the escalation point for technical migration challenges Migration Delivery Work with the PM to plan and then oversee execution of the proxy migration workstream across both the on-premises and Azure estates Technical management of the migration waves, cutover activities, and rollback planning Ensure minimal service disruption and alignment with security standards Coordinate interdependencies with infrastructure, application, and network teams Data Management & Planning Own and govern the core engineering dataset (Excel-based) supporting migration Develop and maintain technical artefacts and engineering controls to support engineering decision-making Governance & Reporting Provide technical assurance and reporting into the project manager Identify and manage technical risks, issues, and constraints Ensure consistency and quality across project engineering outputs Deliverables Technical server migration control dataset Maintained and validated migration dataset Technical progress reporting (status, risks, issues, dependencies) Successful migration of in-scope services to ZIA Post-migration validation and issue resolution For further information please contact Sarah Owen (phone number removed) or email (url removed)

The Opportunity Our client is looking to appoint an experienced ICT Cyber & Information Security Manager to take responsibility for a broad range of cyber security, information security, risk and compliance activities across the organisation. This is a key role within the Information Security function, providing the opportunity to take ownership of security activities ranging from the ICT Annual Delivery Plan through to major business growth initiatives, including site transitions and acquisitions across the UK and internationally. You'll work closely with internal teams, senior stakeholders and external partners to strengthen the organisation's cyber and information security posture, manage risk and ensure compliance with relevant security standards and legislation. The successful candidate will combine strong technical security knowledge with excellent governance, risk management and stakeholder-management skills. Skills and Experience: Experience leading cyber security, information security and/or compliance activities within a medium-to-large enterprise environment. Strong experience managing an enterprise information/cyber security risk register. Strong practical knowledge of Information Security Management Systems (ISMS). Experience implementing, maintaining and continually improving an ISMS. Experience preparing for and participating in internal and external security audits. Strong knowledge of ISO 27002 and experience delivering against its requirements. Strong knowledge of Cyber Essentials / Cyber Essentials Plus. Experience working with NIST security frameworks. Knowledge of CAF / Cyber Assessment Framework and its application to organisational security. Understanding of NIS2, GDPR and the Data Protection Act. Strong understanding of cyber security risk, governance, controls and remediation. Qualifications Professional security qualifications such as the following would be highly desirable: CISSP / CISM / CISA ISO 27001/27002-related qualifications Other recognised cyber security, information assurance or risk-management certifications Role and Responsibilities: Act as a key pillar of the organisation's Information Security programme, driving and managing cyber and information security activities. Work collaboratively with internal teams and external partners to deliver security initiatives and improvements. Develop, review and rehearse incident response plans, ensuring the organisation is prepared to detect, investigate and respond effectively to cyber incidents and data breaches. Work with relevant teams to review, test and improve Business Continuity, Recovery Time Objective (RTO) and Recovery Time Strategy (RTS) arrangements. Conduct and support security risk assessments and vulnerability assessments to identify threats, vulnerabilities and areas for improvement. Develop and implement appropriate risk mitigation strategies. Manage and maintain ICT Cyber & Data Security Risk Registers, ensuring risks are appropriately assessed, owned, mitigated and reported. Review, develop, implement and maintain cyber security, information security, data protection and compliance policies. Monitor changes in the regulatory and threat landscape and assess their impact on the organisation. Ensure compliance with relevant legislation, regulations, frameworks and security standards, including GDPR, Data Protection Act, NIS2, NIST, Cyber Essentials and ISO 27002. Lead and coordinate information security metrics, reporting and management information. Support and oversee offensive security activities, vulnerability management and security testing. Maintain and continuously improve the organisation's Information Security Management System (ISMS). Lead or participate in internal and external security audits and assessments, including ISO 27002 and Cyber Essentials Plus. Provide security input into business change, technology projects, acquisitions, site transitions and other strategic initiatives. Work with stakeholders to embed security by design across ICT and wider business activities. Applications: To learn more about our established client and this newly created role working as a IT Security Manager for our client based in the Teesside / County Durham area (with excellent flexible/remote working options available); please call and speak with Edward Laing here at ISR Recruitment to learn more or please send through a copy of your latest CV and/or share your online business profile for a call back in the very strictest of confidence.

Head of Digital & Operations Salary: £62,415 - £64,058. Location: London - Hybrid Working. Contract: Full-time (35 hours/week), Permanent Line Manager: Director of People Operations and Assurance Line Reports: Digital Delivery Lead, Operations Manager, Organisational Strengthening Manager, Data Manager About Start Network Start Network is a global network of over 150 local, national, and international NGOs. We act as a catalyst for system-level change to improve the efficiency, effectiveness, and ethics of humanitarian action. By devolving power, resources, and decision-making to locally led networks and hubs, we build early financing systems and community-led solutions that anticipate and respond to crises. The Role We are seeking a strategic, forward-thinking Head of Digital & Operations to lead our operational and digital systems. You will oversee the continuous improvement of our infrastructure, ensuring our programme teams, local hubs, and network members have scalable, compliant, and user-centred support. As Start Network's senior digital sponsor, you will own our digital and data roadmap, embed cyber security controls, strengthen operational resilience, and drive cross-organisational transformation. Key Responsibilities Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees. Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight of digital architecture, system integrations, AI/automation ethics, GDPR, and cyber security. Operations & Resilience: Evolve the organisation's operating model. Oversee frameworks for procurement, travel, security, facilities, and business continuity planning. Programme Operations: Oversee the operational support models for key funds and initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements. Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture. Rota Responsibilities: Participate in a weekend and holiday rota for smooth programme delivery (Start Fund/Start Ready) and on-call travel/security support. Essential Criteria: Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations. Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture. Demonstrated ability to build strong data governance, reporting, and insight capabilities. Experience designing multi-geography operational frameworks, policies, and risk mitigation strategies. Strong leadership track record in change management, stakeholder influence, and team coaching. Desirable Criteria: Background in the humanitarian, international development, or charity sectors. Experience working with Board committees, executive teams, and managing complex third-party vendor relationships. Proficiency in Start Network working languages in addition to English. Travel This role involves up to 4 weeks of international travel per year to conferences, Start Network hubs, or countries of operation. Timeline: - Applications close on Monday 5th October. - 1st Stage Interviews scheduled for w/c 12th October. To apply for the role or for an informal discussion, please reach out to Daniel Kelner at Goodman Masson, who are our exclusive recruitment partner for this position:

Data & Performance Officer Salary: £33,306.60 per annum Location: Rowley Regis / Hybrid Working Contract: Permanent, Full Time About BCHG At Black Country Housing Group (BCHG), our purpose is to change lives and strengthen communities. We provide homes, support and opportunities that help people live independently and thrive. As part of our commitment to delivering excellent services and informed decision-making, we are investing in our Data & Insights function to ensure that data is accurate, trusted and used effectively across the organisation. We are looking for a highly organised and detail-oriented Data & Performance Officer to join our growing team and play a key role in improving data quality, supporting performance reporting and strengthening organisational assurance. About the Role This is an exciting opportunity to help ensure BCHG's operational and performance data is accurate, reliable and fit for purpose. Working closely with the Data Governance Manager and colleagues across the organisation, you will support data quality assurance activities, carry out validation checks, maintain quality logs and assist with the preparation of regulatory and performance reporting datasets. You will help identify data issues, support corrective actions and contribute to the continuous improvement of data management practices across BCHG. You will play an important role in ensuring BCHG has trusted data that underpins effective decision-making, regulatory compliance and service improvement. What You'll Be Doing Maintaining data quality logs, error registers and remediation trackers. Supporting the production of data quality scorecards and assurance reporting. Conducting validation checks, audits and data quality reviews across key systems, processes and datasets. Identifying anomalies, trends and recurring data issues and supporting their resolution. Preparing and validating datasets used for performance reporting, benchmarking and regulatory returns. Maintaining documentation, validation records and standard operating procedures. Working with service teams to improve data quality and strengthen operational processes. Supporting continuous improvement initiatives that enhance data accuracy, consistency and efficiency. Why Join BCHG? At BCHG, you'll be part of an organisation that genuinely makes a difference. We invest in our people and provide opportunities to learn, develop and grow your career. Our benefits include: Flexible and hybrid working opportunities Generous annual leave entitlement Pension scheme Employee wellbeing support Learning and development opportunities A supportive and inclusive working environment If you're passionate about data quality, enjoy solving problems and want to play a key role in helping BCHG make better decisions through trusted information, we'd love to hear from you. Apply today and help us build confidence in data that supports better services for our customers and communities. Interviews shall take place at Head Office on the 14th & 15th October 2026. Any questions please contact our people team at (url removed)

Key Responsibilities Integrated Logistics Support Management Lead the development, implementation and maintenance of the ZODIAC Integrated Logistics Support strategy. Ensure compliance with Def Stan 00-600 and supportability requirements. Develop, maintain and assure Integrated Logistics Support Plans (ILSPs) throughout the programme life cycle. Ensure supportability requirements are captured, managed and evidenced throughout delivery activities. Through-Life Support Planning Develop and maintain sustainable support solutions that enable operational readiness and enduring capability. Produce and maintain Through-Life Management Plans and In-Service Support Plans. Coordinate support planning across hardware, software, hosting environments, training, documentation and service management functions. Support the transition of capability into service and ongoing sustainment. Supportability Engineering Lead analysis of reliability, availability, maintainability and supportability requirements. Ensure supportability considerations are reflected in system design decisions and architectural trade-offs. Develop support concepts that optimise operational effectiveness while minimising through-life support costs. Oversee obsolescence, asset management and configuration management considerations. Managing Agent and Supplier Assurance Act as the MOD intelligent customer for ILS activities delivered by the Managing Agent and supporting suppliers. Review, challenge and assure supplier-produced supportability artefacts and recommendations. Monitor supplier performance against contractual supportability obligations. Ensure support arrangements remain aligned with operational and business requirements. Service Transition and Operational Readiness Lead support planning for transition into service and achievement of Initial Operating Capability (IOC) and Full Operating Capability (FOC). Coordinate operational readiness assessments and supportability assurance activities. Ensure support organisations are appropriately trained, equipped and prepared to sustain the capability. Support trials, exercises and operational evaluation activities where required. Stakeholder Management Build effective working relationships across Army HQ, Defence Digital, NADG, Front Line Commands, support organisations and industry partners. Provide expert logistics support advice to programme leadership, users and technical teams. Coordinate supportability activities across multiple stakeholders and delivery teams. Governance, Assurance and Risk Management Provide supportability assurance to programme governance forums and senior stakeholders. Maintain logistics risk registers and develop effective mitigation plans. Identify and manage risks affecting operational availability, resilience and sustainment. Support internal and external assurance reviews, audits and investment approvals. Key Deliverables Integrated Logistics Support Plans (ILSPs) Through-Life Management Plans In-Service Support Plans Supportability Strategies and Supportability Cases Support Concepts Service Transition Plans Sustainment and Maintenance Plans Obsolescence Management Plans Business Continuity and Service Recovery Plans Reliability, Availability and Maintainability (RAM) Assessments Operational Readiness Assessments Logistics Risk Registers Supplier Performance and Supportability Assurance Reports Governance and Assurance Reports Essential Qualifications Recognised Integrated Logistics Support (ILS) qualification or equivalent professional experience. Defence logistics, engineering or supportability management qualification. APMP Practitioner. MSP Foundation or Practitioner. PRINCE2 Practitioner. ITIL Foundation (or higher). Degree in Engineering, Logistics, Information Systems, STEM discipline or equivalent professional experience. Essential Experience leading Integrated Logistics Support activities within complex Defence programmes. developing and implementing through-life support solutions for military, digital or information-enabled capabilities. applying Def Stan 00-600 and Defence supportability frameworks. managing and assuring supplier-delivered supportability activities. supporting capability transition into service and in-service sustainment. working across Defence, industry and operational stakeholder communities. identifying and managing supportability, availability and sustainment risks. developing supportability strategies, plans and assurance evidence for senior decision makers. Desirable Experience Previous appointment as an Integrated Logistics Support Manager (ILSM) within Defence Digital, DE&S, Front Line Command or equivalent Defence organisation. Experience supporting CIS, digital, cloud-hosted or military information systems. Understanding of Army ISTAR processes and operational information flows. Understanding of deployed military operations and tactical communications environments. Experience working within Defence acquisition, delivery or support organisations. Familiarity with ITIL service management processes and digital service transition. Experience supporting operationally deployed or expeditionary capabilities. Person Specification The successful candidate will demonstrate the ability to operate effectively within a complex Defence environment, balancing operational needs, programme priorities and supportability requirements to deliver sustainable military capability. Leadership and Influence Able to lead supportability activities across a diverse stakeholder community without direct line management authority. Confident influencing technical, commercial and programme decisions. Demonstrates personal accountability and ownership of outcomes. Stakeholder Management Builds strong relationships across MOD, Army HQ, Defence Digital, industry partners and support organisations. Communicates complex technical and logistics issues clearly to both specialist and non-specialist audiences. Able to operate effectively within a Matrix-managed environment. Strategic Thinking Understands the relationship between supportability, operational effectiveness and through-life cost. Considers long-term sustainment implications when evaluating capability and service decisions. Balances immediate operational requirements with future support needs. Analysis and Problem Solving Demonstrates strong analytical capability and professional judgement. Identifies supportability risks and develops pragmatic, evidence-based solutions. Uses data and assurance evidence to support decision-making. Planning and Delivery Able to manage competing priorities across multiple workstreams. Demonstrates strong organisational skills and attention to detail. Delivers high-quality outputs to agreed timescales. Collaboration and Adaptability Works effectively across programme, engineering, commercial, operational and supplier teams. Encourages collaboration and knowledge sharing. Remains effective in complex, uncertain and fast-paced environments. Behaviours The following behaviours will be assessed during recruitment and selection: Leadership Communicating and Influencing Making Effective Decisions Delivering at Pace Working Together Seeing the Big Picture

This leading Logistics & Supply Chain organisation are looking for a Finance Systems/Reporting Developer to join their growing FP&A team. This is an excellent opportunity to play a key role in adopting, developing and enhancing their new Agentic AI enterprise financial planning platform (Pigment) from a technical perspective to support the delivery of high-quality financial planning, forecasting and reporting across the business. Client Details Leading Logistics & Supply Chain organisation Description This leading Logistics & Supply Chain organisation are looking for a Finance Systems/Reporting Developer to join their growing FP&A team. This is an excellent opportunity to play a key role in adopting, developing and enhancing their new Agentic AI enterprise financial planning platform (Pigment) from a technical perspective to support the delivery of high-quality financial planning, forecasting and reporting across the business. You will join at the early stage adoption of Pigment with its integration with D365 Business Central, working closely with Finance and business stakeholders to build and maintain financial planning models and analytics capabilities. The role would suit someone that has supported a finance function in Business Intelligence and Data Analytics enablement (Power BI is also used) but is keen to be part of a new AI strategic adoption. Key Responsibilities Planning Model Development: Develop, maintain and enhance financial planning models within Pigment. Build scalable solutions to support budgeting, forecasting and long-range planning. Ensure planning models are accurate, efficient and well documented. Develop scenario and sensitivity models to support strategic decision-making. Business Partnering Collaborate with FP&A Manager/Commercial Finance Team to understand planning and reporting requirements. Translate business needs into effective planning solutions. Support Finance teams throughout budgeting and forecasting cycles. Provide recommendations for improving planning processes and model design. System Administration & Continuous Improvement Support the day-to-day administration of the Pigment platform. Identify opportunities to automate manual processes and improve planning efficiency. Maintain model integrity, dimensions, assumptions and calculation logic. Participate in testing and deployment of new functionality and enhancements. Data Management Work with Finance and Data teams to ensure data quality and successful integrations. Investigate and resolve data or model issues. Support reconciliation of planning data against source systems. Promote good data governance and documentation. Reporting & Analysis Build dashboards, reports and visualisations within Pigment. Support management reporting through improved planning outputs. Develop ad hoc analysis to support commercial and strategic decisions. User Support Act as a key point of contact for Pigment users. Deliver training sessions and create user documentation. Provide ongoing support and guidance to Finance users. Encourage adoption of best practices across the planning process. Skills & Experience Essential: Experience within FP&A, Commercial Finance or Management Accounting function as a Business Intelligence Developer or IT Finance Systems Analyst Experience using enterprise planning solutions such as Pigment, Anaplan, Adaptive Planning, Oracle EPBCS, SAP Analytics Cloud, TM1 or similar. Strong financial modelling and analytical skills. Advanced Microsoft Excel skills, SQL/Python coding is desirable Excellent communication and stakeholder management skills. Ability to simplify complex financial information. Experience improving finance processes through systems or automation. Desirable: Experience with Pigment. Experience of data modelling or ETL processes. Knowledge of Power BI or other reporting tools. Qualified or part-qualified accountant (ACA, ACCA or CIMA - not essential) Profile Essential: Experience within FP&A, Commercial Finance or Management Accounting function as a Business Intelligence Developer or IT Finance Systems Analyst Experience using enterprise planning solutions such as Pigment, Anaplan, Adaptive Planning, Oracle EPBCS, SAP Analytics Cloud, TM1 or similar. Strong financial modelling and analytical skills. Advanced Microsoft Excel skills, SQL/Python coding is desirable Excellent communication and stakeholder management skills. Ability to simplify complex financial information. Experience improving finance processes through systems or automation. Desirable: Experience with Pigment. Experience of data modelling or ETL processes. Knowledge of Power BI or other reporting tools. Qualified or part-qualified accountant (ACA, ACCA or CIMA - not essential) Job Offer Opportunity to join an early stage AI adoption strategy Opportunity to support on the enablement of Business Intelligence

About the Project A long-term contract has been awarded to operate, develop, enhance and expand ticketing and access control systems across a major metropolitan transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure, and cybersecurity, supporting millions of daily passenger journeys. The programme will ensure the continued operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service centres, and river transport boarding points. Drawing on decades of experience in urban public transport solutions, the project team will manage and evolve all aspects of the system while implementing new technologies to improve efficiency, automate key processes, enhance customer experience, and help create the next generation of transportation ticketing systems. Role Overview The Continual Improvement and Innovation Manager is responsible for leading the continual improvement and innovation function across the contract. The role drives the identification, assessment, prioritisation, governance, and delivery of improvement and innovation initiatives that enhance service quality, operational efficiency, system resilience, maintainability, customer outcomes, and value for money. The role ensures compliance with Continual Improvement and Innovation processes and applies the ITIL Continual Improvement Model to deliver measurable business benefits. The successful candidate will drive the identification and implementation of innovative solutions, monitor performance to identify opportunities for improvement, and work closely with stakeholders to deliver measurable value. They will oversee improvement projects, ensure alignment with contractual requirements, promote a culture of innovation and best practice, and provide regular reporting on progress, outcomes, and continuous improvement activities. Key Duties Include Responsible for the management of continual improvement and innovation processes aligned with industry best practices, corporate innovation frameworks, and contractual requirements. Establish and maintain the continual improvement and innovation framework in accordance with the ITIL Continual Improvement Model. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management, and incident management to identify areas for improvement and propose actionable solutions. Analyse operational data, trends, incidents, service reports, and stakeholder feedback to identify opportunities to improve reliability, reduce costs, and deliver a better customer experience. Develop improvement roadmaps aligned to contractual objectives, service strategy, and business priorities. Present recommendations, improvement proposals, and progress reports at senior management meetings and governance forums. Work closely with internal and external stakeholders to ensure alignment on improvement and innovation objectives, maintaining transparency and effective communication. Oversee the execution of improvement and innovation projects, ensuring timely delivery, cost efficiency, and alignment with business objectives and contractual requirements. Ensure initiatives are appropriately documented, including objectives, dependencies, costs, risks, benefits, success measures, and delivery status. Measure realised benefits against original objectives and identify corrective actions where targets are not achieved. Lead post-implementation reviews and provide reports, dashboards, and executive summaries on improvement performance and realised benefits. Promote a culture of innovation by sharing best practices, lessons learned, and success stories, while preparing regular reports on improvement and innovation activities for stakeholders. Ensure continual improvement objectives, processes, and initiatives are understood across all teams. Maintain effective relationships with customer representatives, service managers, technical authorities, and operational stakeholders.

Data Product Manager Solihull £65,000 £75,000 + excellent benefits VIQU has partnered with a global organisation to hire a Data Product Manager to lead their Data and Insight function through a major shift; from reporting and dashboards to governed, AI-ready data products. The organisation is preparing to launch its AI Strategy, and so require an individual to own their data product roadmap. You'll lead a team of analysts and BI developers, act as the bridge between technical delivery and business stakeholders whilst enforcing a federated, data-mesh style operating model. Duties of the Data Product Manager Own the roadmap and lifecycle for certified data products eg: datasets, dashboards, semantic models and AI-enabled features. Leverage data for insight generation and decision-making. Ensure the organisation is "AI ready", by ensuring AI tools only access trusted data, and that quality tier is disclosed in AI outputs. Line manage a team of Data Analysts and BI Developers. Translating business needs into clear specifications, and embedding data products into decision-making. Driving data literacy and adoption across the organisation. Occasionally act as a business analyst, helping to bridge the gap between non technical and technical stakeholders. What they're looking for Previous experience leading adoption and deployment of data analytics tools enterprise wide. Hands-on experience with data technologies like Fabric, Databricks, Power BI, Tableau ect. Hands on experience using AI tools in an analytical context. Familiarity with data governance, quality and security best practices. Strong stakeholder and business partnering skills. A track record of driving data adoption and data literacy. Benefits include private medical insurance, free lunches, gym membership and life assurance. Apply now to speak with VIQU in confidence, or reach out to Jack directly via (url removed) Do you know someone great for this one? We'll thank you with up to £1,000 if your referral is successful (terms apply). Follow us on IT Recruitment for more roles like this.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.

Our client is seeking a Technical Dual Run & Cutover Project Manager to support a global SAP S/4HANA transformation within a complex IT environment. This contract role will coordinate the technology delivery required for SAP ECC and SAP S/4HANA to operate in parallel, protecting business continuity, data integrity, financial control and service stability throughout deployment waves. Key Responsibilities: Lead the end-to-end technology delivery for Dual Run, including establishment, operation, stabilisation and controlled exit across SAP ECC, SAP S/4HANA and connected systems. Develop and maintain integrated Dual Run and technical cutover plans covering applications, interfaces, data, infrastructure, security, testing, environments and service management. Coordinate application releases, data migration, interface activation, security provisioning, infrastructure changes and production validation. Lead mock cutovers, rehearsals, simulations and readiness reviews, incorporating lessons learned into future deployment waves. Coordinate the coexistence of SAP ECC and SAP S/4HANA, including system-of-record rules, data synchronisation, transaction routing, reconciliation and exception handling. Manage readiness across connected applications, middleware, APIs, EDI, batch interfaces, reporting platforms and external services. Support Go-Live, Hypercare and stabilisation by coordinating incident triage, escalation, root cause analysis and transition to steady-state support. Provide clear governance, risk, dependency and progress reporting while working with SAP delivery teams, technical specialists, suppliers and global stakeholders. Job Requirements: Significant experience leading technical deployment, cutover, release or delivery activities within large-scale ERP or business transformation programmes. Proven experience supporting SAP ECC to SAP S/4HANA migration, deployment or transition programmes. Strong understanding of complex application landscapes, enterprise integration, middleware, APIs, data migration and cross-platform dependencies. Practical knowledge of infrastructure, cloud, hosting, databases, security, access management, environments and operational support. Experience coordinating global teams, system integrators, suppliers and business stakeholders within a matrix organisation. Ability to manage critical deployment windows, command-centre operations, high-severity incidents and decisions under pressure. Strong project delivery skills, including integrated planning, RAID management, governance, reporting, change control and stakeholder communication. Knowledge of ITIL, service transition, release management, operational readiness or SAP delivery practices would be advantageous. Key Skills and Attributes: Strong SAP ECC and SAP S/4HANA knowledge Technical cutover and Dual Run leadership ERP transformation and technology deployment Integration, data synchronisation and reconciliation Environment, infrastructure and security readiness Risk, dependency and supplier management Clear communication and executive reporting Confident decision-making in high-pressure, high-ambiguity environments If you are an experienced SAP Technical Project Manager with expertise in Dual Run, cutover and large-scale transformation programmes, apply now to support a critical global IT deployment.

Overview We are searching for a Product Analyst tosupport the development, evolution and optimisation of Solus' Evolve platform by translating user needs, process insights and business opportunities into clear, actionable product requirements. You will work closelywith Product Managers, Engineers, UX, SMEs and stakeholderstoshape the product backlog, guide discovery and refinement, validate requirements through data and user insight, and ensure that Evolve delivers measurable value across operations. This role will be perfect for someone that has a blend of skills includingbusiness analysis, product thinking, user research and process optimisation. Responsibilities Product Discovery & Insights Conduct discovery activities to understand user pain points, workflows and improvement opportunities. Analyse product usage data, customer feedback and operational metrics to identify trends and insights. Work with Product Owners to turn insights into prioritised problem statements and feature ideas. Requirements Definition Write clear, testable and value-focused user stories, acceptance criteria, business rules and user journeys. Create process maps, data flows, interaction diagrams and system behaviour definitions tailored for Evolve. Shape epics/features alongside Product Owners to support roadmap planning. Product Development Support Support refinement sessions with engineering teams, ensuring requirements are well understood and sized. Answer detailed questions, clarify edge cases and ensure alignment during build cycles. Support test planning, support UAT, review QA outputs and validate delivered features meet acceptance. Participate in release readiness checks and post-release evaluation. Workflow & Process Analysis Map current-state and future-state processes across operational functions that use Evolve. Identify improvements in workflow efficiency, user experience and data quality. Ensure proposed changes align with Solus operational needs and Evolve's long-term direction. Governance & Compliance Ensure requirements adhere to internal standards, data governance, cyber security and regulatory considerations. Support documentation and traceability for audit, compliance or integration governance. Continuous Improvement Identify opportunities to reduce complexity, remove manual workarounds and enhance product usability. Collaborate with operational teams to validate improvement ideas and measure outcomes. Stakeholder Engagement Facilitate workshops, playback sessions and design discussions for requirement gathering and solution shaping. Support communication between Product, Engineering and business users throughout the product lifecycle. Qualifications You should have the following skills and experience: Strong understanding of digital product development, product lifecycle and iterative delivery. A solid grasp of IT systems, integrations, APIs, data models and application behaviour. The ability to translate business needs into product requirements, user stories and acceptance criteria. Proficiency with analysis, mapping and documentation tools (e.g., Azure DevOps/Jira, Visio, process modelling). A good understanding of Agile delivery, testing cycles and release processes. Strong analytical and communication skills. You may also haveProduct or Business Analysis certifications (BCS, IIBA, Product Owner, Scrum) and training in analytics, data models, SQL or systems analysis. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Senior Project Manager (Fixed Term Contract) Based at client locations, working remotely, or based at our Godalming or Milton Keynes offices. Salary up to £65K plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an experienced Senior Project Manager to take ownership of the successful delivery of major projects or multiple smaller initiatives. Proven experience delivering projects within UK public sector or central government environments and current SC clearance are must-have requirements. You'll work across the full project lifecycle, providing direction, maintaining delivery momentum and ensuring projects achieve their intended outcomes. You'll be responsible for managing plans, priorities, risks, dependencies, budgets and resources, while creating the right environment for teams to collaborate and deliver effectively. You'll work closely with technical and non-technical stakeholders, senior clients and external suppliers, translating between different audiences and ensuring expectations remain aligned. The role requires someone who can adapt their delivery approach to the context, using Agile, Waterfall or hybrid methodologies as appropriate. You'll also contribute to governance, assurance, business readiness and change, while challenging processes and removing obstacles that could prevent successful delivery. Key Responsibilities: Take ownership of the definition, planning and successful delivery of major projects or multiple smaller initiatives. Manage project risks, issues, dependencies, priorities, budgets and resources throughout the project lifecycle. Lead and support multidisciplinary teams, creating an environment where people can collaborate effectively and deliver outcomes. Manage relationships with senior stakeholders, clients and external suppliers, communicating effectively across technical and non-technical audiences. Select and adapt appropriate delivery methodologies, including Agile, Waterfall or hybrid approaches. Maintain delivery momentum by identifying and removing blockers, managing dependencies and providing delivery confidence. Establish and maintain appropriate project governance, assurance, reporting and decision-making processes. Manage commercial and financial aspects of delivery, balancing cost, value and project outcomes. Support business readiness and change, ensuring projects are positioned for successful adoption and benefits realisation. Skills and Experience: Proven experience as a Senior Project Manager delivering complex digital, technology or business change projects. Must have: Proven experience delivering projects within UK public sector or central government environments. Experience working across Agile, Waterfall or hybrid delivery methodologies, with the ability to select and adapt the approach to suit the project. Strong stakeholder management skills, with experience communicating effectively with senior stakeholders and translating between technical and non-technical audiences. Demonstrable experience managing risks, issues, dependencies, budgets, resources and project governance. Experience leading and motivating multidisciplinary teams, removing blockers and maintaining delivery momentum. Commercial and supplier management experience, including working with external delivery partners. Experience maintaining financial controls and balancing cost, value and business outcomes. Ability to work effectively within complex business and operational environments and take ownership of problems to achieve successful outcomes. Relevant project management qualification or equivalent experience, with experience using recognised project management methodologies and tools. Strong understanding of digital and technology delivery and how it can enable improved ways of working and business outcomes. Experience of the end-to-end Benefits Realisation lifecycle, including identification, profiling, tracking, and post-implementation evaluation Strong knowledge of hardware, infrastructure and cloud architecture. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Must have: Current SC clearance. Triad's Commitment to You: As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process: After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with one of our Senior Project Managers, including a career review and cultural fit assessment. A workshop and interview session with our project Management team (materials provided in advance) We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

ERP Programme Lead - Sage 200 Contract: 6 months + Start: ASAP ERP: Sage 200 We are supporting an organisation looking to appoint an experienced ERP Programme Lead for an initial 6 month assignment. The successful individual will take ownership of an ERP programme centred around Sage 200, providing the structure, governance and leadership required to drive the programme forward and ensure successful delivery. This is a hands-on programme leadership role requiring someone who can quickly understand the current position, establish clear priorities and coordinate activity across business, technology and third-party stakeholders. Key Responsibilities: Take overall ownership of the Sage 200 ERP programme Assess the current position and establish a clear programme plan, priorities and critical path Lead delivery across the different ERP workstreams Establish appropriate programme governance, reporting and controls Manage programme risks, issues, dependencies and key decisions Coordinate internal stakeholders, technical teams and third-party suppliers Ensure business requirements are understood and translated into deliverable outcomes Oversee key areas such as data, integrations, testing, cutover and business readiness Provide clear reporting and recommendations to senior stakeholders Identify delivery risks or gaps and take action to bring the programme back on track where required Drive the programme through to agreed milestones and successful implementation Experience Required: Strong track record delivering ERP programmes Previous experience with Sage 200 Experience leading complex ERP implementations, migrations or transformation programmes Strong programme planning, governance and delivery experience Experience managing third-party ERP vendors / implementation partners Comfortable operating across both technology and business change Experience managing data migration, integrations, testing and cutover within an ERP environment Strong senior stakeholder management skills Able to operate independently and bring structure to an evolving programme Comfortable being hands-on rather than purely operating at steering committee level Experience within manufacturing, distribution, supply chain or another operationally complex environment would be advantageous. The Assignment This would suit an experienced ERP Programme Manager / ERP Programme Lead who can join at pace, understand the existing Sage 200 landscape and take ownership of driving the programme forward.

Project Manager Due to growth, our Tamworth-based client is looking for a Project Manager to join their team. Reporting to the Group Project Manager, you will support key ERP and Warehouse Management System (WMS) implementation programmes. Responsibilities will include project planning, governance, stakeholder engagement, testing, training, cutover activities and delivery. You will also contribute to PMO-led initiatives across IT, operations, supply chain, logistics, customer service, finance, HR, sales and business transformation. Travel will be required as part of the role. The successful Project Manager will have: Minimum 3 years experience in a Project Management role. PRINCE2 certification is required. Strong organisational and project-planning skills. Excellent communication and stakeholder management skills. Ability to independently manage tasks and small project phases. Experience producing detailed project documentation, including project plans, business cases and reports. Proficiency with project management software. Excellent telephone manner and client-facing experience. Knowledge and experience of Microsoft Office 365. Ability to quickly learn and adapt to new technologies. Excellent written and verbal communication skills. A basic understanding of security and data privacy principles. Full driving licence. Role responsibilities: Support the planning, scheduling and delivery of projects, ensuring objectives, timelines and budgets are met. Monitor project progress, identify risks and issues, and implement corrective actions where required. Produce and maintain project documentation, including business cases, project plans, status reports and meeting minutes. Coordinate and communicate effectively with project teams, stakeholders and external suppliers to ensure alignment and successful delivery. Track project resources, costs and key performance metrics, providing accurate reporting and updates. Support risk, issue and change management processes, escalating matters appropriately when required. Contribute to the continuous improvement of PMO standards, processes and best practices. Manage multiple projects and priorities simultaneously within a fast-paced business environment. Details & benefits: Salary: Up to £50,000. Working hours: Full time, Monday to Friday. Location: Tamworth, onsite full time. Duration: Permanent. 24 days annual leave plus bank holidays. Option to purchase up to 5 additional days annual leave. Health Cashback Plan, pension scheme, life assurance and free parking.

Sagacity is in a major phase of growth and key to this is continuing to meet the change demands of the solutions we deliver for our clients. As Technical Change and Delivery Manager, you will own the processes that let us move at pace and with control across our IT landscape (change control, defect resolution and compliance) to deliver value for our clients. This will be underpinned by owning the governance and planning that makes all three tick. Alongside this you will lead the delivery of our internal change programme, from tooling rollouts to security and migration work. This is a role with real ownership and visibility. You will work directly with our Head of IT, Head of Service Operations, PMO Manager and delivery leads across the business, with the mandate to shape how these processes run - not just administer them. Responsibilities Technical Change, Defects & Compliance Own the end-to-end Change Control Notice (CCN) process for our clients' live solutions - from change design and estimation through to development, testing and deployment Own defect resolution end-to-end, coordinating triage, prioritisation, routing and resolution within SLA, with root causes fixed so issues do not recur Support ISO 27001 and Cyber Essentials Plus compliance activity with the Head of IT - tracking remediation actions to closure and capturing audit-ready evidence Internal Change Delivery Lead internal IT projects from initiation to closure, with the efficiency and control to deliver the benefits case Run delivery cadences and ceremonies that keep teams focused and value flowing Lead by unblocking issues, protect our teams' focus, manage the backlog and clear obstacles before they impact delivery Resource Planning & Governance Forecast demand and balance resource across change, defect and compliance work so commitments are consistently met Maintain a clear portfolio view, with weekly reporting on status, risks and issues that feeds our wider business reporting Improve our governance, processes and tooling, and coach the team on agile ways of working What success looks like in the role Change flows through the business predictably, with timely reporting into local and wider business governance to ensure the picture is always clear Defects are resolved quickly, within SLA and with control to ensure first time resolution and recurring issues are the exception Compliance actions are closed promptly and evidenced end-to-end, so we are consistently audit-ready Our teams have a sustainable cadence, clarity on priorities and the support to do their best work Internal projects are delivered on time, unlocking value as they go and providing long-term improvement to our teams' capability Identify improvements to our processes that drive efficiency through practical, well-adopted changes to tooling and ways of working Build strong relationships within the IT team and wider business, providing knowledge transfer and peer reviews to contribute to a culture of continuous improvement Competencies & Behaviours Experience and Knowledge 5+ years in project or delivery management, ideally in a consultancy, data or technology services business Proven ownership of change control or equivalent commercial governance processes in a technical environment Service management grounding (ITIL or equivalent) Experience of internal IT or transformation projects - tooling rollouts, security programmes, migrations Familiarity with ISO 27001, Cyber Essentials or SOC 2 A recognised delivery qualification - Prince2, APM PMQ, PMP, or a Scrum/agile equivalent Delivery and Leadership Strong resource and capacity planning across competing priorities Strong governance and risk management with the judgement to apply proportionate controls without creating unnecessary bureaucracy Excellent prioritisation and decision-making, able to balance competing client, operational, compliance and internal change demands Commercially aware, with an understanding of how change control, scope, resource and delivery decisions impact clients Credible with technical, commercial and executive stakeholders Able to influence without authority and drive action across teams Strong problem-solving and root-cause analysis, resolving underlying issues rather than repeatedly managing symptoms Comfortable operating in ambiguity, able to bring structure and momentum to projects where requirements, priorities or dependencies are evolving Continuous improvement mindset, with a track record of simplifying processes and embedding ways of working that teams actually adopt Tools and Ways of Working Hands-on experience with Scrum, Kanban and traditional project methodologies Comfortable with project and agile tooling: Jira, ClickUp, MS Project, Smartsheet or equivalent Confident with Microsoft 365 (Excel, PowerPoint, SharePoint, Teams) for project artefacts and reporting Highly numerate, with strong attention to detail Solutions-oriented, with natural problem-solving instincts Organised and pro-active - you prioritise well and stay calm under pressure An excellent communicator, written and verbal, comfortable influencing others A team player: personable, adaptable and genuinely curious Committed to your own development, and to helping others grow Applicants must have the right to work in the UK. Some UK travel may be required.

As the Finance Transformation Project Manager / Business Analyst, you will lead the delivery of our finance change project that will shape how our finance team operates, meets business needs and collaborates with the wider business. Your work will help drive meaningful change initiatives across people, processes, culture and technology to create a more efficient, technology-enabled finance function that delivers sustainable outcomes and measurable value. This is a 12 month fixed-term contract. What You'll Be Doing Leading the delivery of finance transformation projects and business change initiatives against agreed outcomes, benefits and organisational goals. Managing project scope, priorities, risks, dependencies and resources to support successful delivery. Translating complex business requirements into practical solutions that balance organisational needs and delivery constraints. Providing analysis, insight and recommendations to support decisions where information may be ambiguous, incomplete or evolving. Building alignment across stakeholders with differing priorities, interests and objectives. Influencing the design, implementation and adoption of change to maximise organisational benefit and minimise delivery risk. Facilitating collaboration between business stakeholders, delivery teams, suppliers and partners to achieve shared outcomes. Identifying opportunities to improve processes, ways of working and effectiveness. Supporting the embedding of change to ensure improvements are sustainable and benefits are realised. What You'll Need Strong experience delivering finance transformation or change projects. Experience combining professional knowledge of project management, finance business analysis and organisational change within a complex business environment. Good technical understanding of data structures, systems integrations and technology-enabled solutions with the ability to speak with technical experts. Excellent analytical and commercial judgement to evaluate challenges, identify opportunities and determine appropriate solutions. Knowledge of governance, risk management, process improvement and delivery frameworks. Ability to interpret business, operational and strategic requirements and translate them into practical and achievable outcomes. Effective communication, stakeholder, and influencing skills to collaborate across functions and levels of the business, including non-technical & finance colleagues. Awareness of emerging practices, technologies and approaches relevant to organisational effectiveness and delivery performance. Benefits & Initiatives Generous annual leave -25 days plus standard England and Wales bank holidays for full-time employees Long service holiday reward - Receive an extra day's annual leave for each year of service after six years, up to a maximum of 30 days plus bank holidays for full-time colleagues Christmas office closure - Enjoy additional paid leave between Christmas Day and New Year's Day to cover discretionary office closure days Holiday purchase scheme - Buy up to three additional days' annual leave each year and spread the cost over up to six months MeDay - Take an additional paid day off to celebrate your birthday, a cultural or religious event, or another occasion that is meaningful to you Volunteering day - One paid day each year to support a charity, community group or cause close to your heart Hybrid and agile working - Flexible ways of working to help you balance work and life commitments (role dependent) Enhanced pension contributions - Benefit from employer pension contributions above the statutory minimum Life assurance - Providing financial protection and peace of mind for you and your loved ones Group Income Protection - Financial support if you're unable to work due to long-term illness or injury Family-friendly policies - Enhanced pay entitlements to support you and your family during important life events Health and wellbeing support , including: Healthcare cash plan Employee Assistance Programme (EAP) Virtual GP service Health and wellbeing resources and tools Commitment to Equity, Diversity and Inclusion - Supported by employee-led networks, with a culture where everyone feels welcome and valued. We are proud to be a Disability Confident Committed employer Cycle to Work scheme - Save money and support a healthier commute Electric Car scheme - Access an affordable and sustainable way to drive an electric vehicle

Day rate - Between £425-£436 per day outside IR35 Work location - London 3 days a week, 2 days remote Business Analyst Duration 6 months + Location London (EC3 / Lloyd's market area) - minimum 3 days in office per week ROLE SUMMARY I have an exciting long term opportunity for a Contract Business Analyst to work within a premium London Market Insurance client. You will be a core delivery team member for the project to document current-state processes, support process design workshops, manage the standardisation documentation workstream, and coordinate adoption activities across all (re)insurance classes. This is a hands-on, delivery-focused role requiring strong analytical rigour, Lloyds insurance market knowledge, and the ability to operate confidently with senior underwriters and class heads. PURPOSE OF THE ROLE Document current-state underwriting processes across all classes from submission intake to bind. Support process co-design workshops and capture outputs accurately and comprehensively. Manage the standardisation documentation workstream: process maps, variation registers, data capture standards, and playbooks. Coordinate class-by-class rollout activities and track adoption metrics. Support the optimisation opportunities tracker by documenting use case requirements and business case data. KEY RESPONSIBILITIES Current State Documentation & Analysis Review existing process documentation, SOPs, system documentation, and MI artefacts at engagement start. Conduct structured interviews and observations with Underwriting Assistants, Underwriters, and Class Heads across all in-scope classes. Produce as-is process maps (L1/L2/L3) for submission-to-triage across all (re)insurance classes, including controlled variation capture. Collect and validate baseline metrics data: submission volumes, triage cycle times, UA administrative effort percentages. Process Design Support Drive co-design workshops; capture design decisions, open items, and agreed variations in real time. Maintain the class-level variation register - documenting each variation with rationale, class(es) affected, and approval status. Document the minimum data capture standard for intake Produce clean, version-controlled process documentation at each sprint: base process maps, triage models, referral trigger registers. Support the referral and control framework documentation: control checkpoints, trigger thresholds, ownership model. Rollout Coordination & Adoption Prepare per-class rollout packs: adapted base process, variation summary, intake log template, and triage checklist. Coordinate class scheduling for rollout phases liaising with UW team leads to confirm SME and team availability. Track weekly adoption metrics: process adherence rates, data completeness at intake, triage cycle time against baseline. Maintain the adoption blockers log and coordinate resolution actions with the Change Consultant and class teams. Support training delivery: prepare training materials, manage logistics, record attendance. Optimisation Opportunities Support Document initial optimisation opportunity candidates identified during standardisation (context, trigger, class affected). Assist in populating functional and technical requirements for each opportunity under direction of the Process SME. Gather and validate business case data inputs - baseline metrics, effort estimates, and benefit quantification inputs. Programme Governance Attend weekly Programme Working Group meetings and maintain accurate action logs. Update the RAID log with issues, actions, and decisions arising from workshops and daily delivery activity. Produce weekly status summaries for Programme Manager review. Manage the document version control discipline for all engagement artefacts. Experience & Technical Skills 5 years + experience as a Business Analyst in a commercial or specialty insurance environment. Demonstrated experience documenting end-to-end business processes using structured process mapping techniques. Comfortable conducting workshops and stakeholder interviews with senior business users (Underwriters, Class Heads). Strong data collection and analysis skills, able to gather baseline metrics, identify gaps, and present findings clearly. Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent process mapping tool). Experience working on transformation, process improvement, or operating model engagements in a consulting or internal change capacity. Highly organised with strong document management discipline - able to maintain version control across Able to work at pace in a sprint-based delivery model with short feedback loops. Practical understanding of the Lloyd's and London company market operating model - how classes are structured, how submissions flow from broker to underwriter, and how bind and post-bind activities are managed. Understanding of the Lloyd's regulatory environment and how compliance considerations (LIC referrals, sanctions, aggregate management) interact with underwriting processes. Experience working directly with Underwriting Assistants, Underwriters, or Underwriting Operations teams in a London market insurer or Lloyd's managing agent. If you're currently a Business Analyst with strong insurance sector experience, this could be the opportunity you've been waiting for. We're looking for someone who can engage stakeholders, understand business needs and help deliver change that makes a real difference. Positions like this don't stay open for long. Apply now or contact me directly for immediate consideration.

SENIOR BUSINESS DEVELOPMENT EXECUTIVE Birmingham Full Time Permanent Salary up to £42,000 THE ROLE A top law firm is seeking a Senior Business Development Executive to join its Operations team in Birmingham. This is a newly created role offering genuine scope to shape and own the firm's internal business development communications and digital content strategy, working closely with senior partners and colleagues across multiple regions. The Senior Business Development Executive will play a key role in enhancing the firm's internal business development communications, using digital content, campaign management and channel ownership to support the firm's wider growth strategy. KEY RESPONSIBILITIES Develop engaging digital and multimedia content for business development campaigns and strategic initiatives Provide specialist advice to fee-earners and content owners on effective business development communications Manage the creation and delivery of a weekly business development newsletter Take ownership of internal business development channels, including a review of the intranet within the first six months Collaborate with the Business Development Manager to coordinate and schedule campaign messaging Support senior partners with the delivery of quarterly business updates to the firm Implement and champion effective governance of digital business development channels Create templates, banners and multimedia assets for business development campaigns Produce video content, including short films, gifs and animation, with scope to run internal video shoots Work with internal teams to improve business development tools and resources for efficiency and accessibility Monitor engagement metrics and prepare insightful reports on the impact of business development activity WHAT WE'RE LOOKING FOR Significant experience in a business development, marketing or communications role, ideally within professional services Proficiency in digital content creation for intranets, newsletters and multimedia Strong skills in managing internal digital communication and business development channels Ability to interpret engagement data and use it to shape content and campaign strategy Familiarity with design and multimedia tools such as Canva and Adobe Creative Suite Excellent stakeholder management and project management skills, with confidence engaging senior partners An innovative mindset with a genuine interest in emerging digital communication trends and formats such as podcasts BENEFITS Annual bonus scheme GPP pension scheme Private medical insurance, including discounted gym membership, free cinema tickets and health assessments This is an excellent opportunity for a Senior Business Development Executive to make a significant, visible impact in a newly created role at a top law firm. Apply now to find out more.