Senior Network Engineer - Incident Response & Automation

• Escalation for critical, high severity network incidents.
• Analytics and forensics for major incidents.
• Delivery of management platforms and new toolsets for the Support organisation.
• Drive process improvements within the wider Enterprise Networking organisation.
• Contribute to infrastructure project deliverables and work with business customers.
• Mentor Support engineers and contribute to career development.
• Collaborate with Support, Automation, Design/Delivery, Security and other infrastructure teams to ensure aligned end to end supportability.

Requirements

• Qualified to Cisco CCNP level or equivalent
• Extensive experience of working in a Support and Operations environment
• Proven experience of delivering and running network management platforms (e.g. Netbrain, Solarwinds, Cisco DNA centre etc.)
• Experience with automation frameworks (Scripting, Python, Ansible, REST APIs)
• Extensive knowledge of all Enterprise networking technologies including Firewalls (Palo Alto / Cisco ASA), Load Balancers (F5), Switching and Routing Fabrics (EVPN/ACI/IOS-XE)

ATS Optimization Keywords
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Hard Skills

• network management platforms
• automation frameworks
• scripting
• Python
• Ansible
• REST APIs
• Firewalls
• Load Balancers
• Switching
• Routing Fabrics

Soft Skills

• mentoring
• collaboration
• process improvement
• analytics
• forensics

Certifications & Qualifications

• Cisco CCNP