Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview As a Senior Security Advisor, you will serve as the strategic and technical cyber security authority across our public sector cloud transformation initiatives. You will work closely with the team to embed security-by-design. You will ensure that all digital services and Azure infrastructure meet stringent public sector cyber security baselines, maintain regulatory compliance, and remain resilient against evolving threat landscapes. Key Responsibilities 1. Security Architecture & Azure Governance Secure Cloud Design: Provide expert security consultancy and design patterns for Microsoft Azure infrastructure, workloads, and SaaS applications (including Enterprise Scale Landing Zones, Hub-Spoke topologies, and Microsegmentation). Policy Enforcement & Guardrails: Define and enforce cloud security baselines, RBAC structures, Privileged Identity Management (PIM), and automated guardrails using Azure Policy and Microsoft Defender for Cloud. Zero Trust Strategy: Drive the continuous adoption of Zero Trust architecture principles across identity (Microsoft Entra ID), network segmentation, endpoint management, and data handling. 2. Public Sector Compliance, Governance & Assurance Standards Alignment: Align organizational posture with national public sector standards, including the NCSC Cyber Assessment Framework (CAF), GovAssure, ISO 27001, and HMG Security Policy Framework (SPF). Risk & Threat Modeling: Lead threat modelling exercises (STRIDE) and cyber risk assessments for new digital public services, presenting clear risk posture metrics to executive and non-technical leadership. Third-Party & Supply Chain Risk: Evaluate risk across suppliers, third-party software, and public sector inter-agency integrations. 3. Cyber Operations & Threat Defense Oversight SIEM & SOC Alignment: Work alongside SOC/SecOps teams to optimize Microsoft Sentinel (KQL analytics rules, automation playbooks, and log telemetry) to maintain high-signal threat detection. Incident Response Escalation: Serve as a subject matter expert for major cyber incident investigations, threat hunting, and post-incident reviews. Vulnerability & Posture Management: Monitor and drive remediation of high-severity vulnerabilities and security recommendations surfaced via Microsoft Defender and Azure Advisor. 4. Culture & Advisory Leadership Security Engagement: Foster a security-first culture across multi-disciplinary agile delivery teams, technical developers, and non-technical delivery managers. Stakeholder Management: Translate complex Azure security concepts into actionable risk decisions for Senior Information Risk Owners (SIRO), Chief Information Security Officers (CISO), and program directors. Person Specification Essential Experience & Technical Skills Azure Cloud Security: Deep hands-on experience in securing Microsoft Azure cloud environments (Entra ID, PIM, Defender for Cloud, Sentinel, Azure Policy, NSGs, Private Endpoints, Key Vaults). Public Sector Frameworks: Strong understanding of public sector cyber standards (NCSC CAF, GovAssure, NIS Regulations, HMG Security Policy Framework, or ISO 27001). Identity & Access Management: Expertise in modern IAM architecture, Conditional Access Policies, multi-factor authentication (MFA), and zero-trust perimeter design. Threat Modeling & Assessment: Proven experience conducting technical risk assessments, threat modelling, and defining security controls for complex systems. Stakeholder Leadership: Exceptional communication skills with the ability to influence technical architects, software engineers, and executive leadership. Desirable Criteria Knowledge of Infrastructure-as-Code (IaC) security scanning for Terraform, Bicep, or ARM templates. Familiarity with Microsoft Purview for data loss prevention (DLP), classification, and records management in public sector contexts. Experience working within central/local government, NHS/healthcare, or Critical National Infrastructure (CNI) environments. Certifications & Qualifications Essential/Desirable Certifications Microsoft Azure Certifications: AZ-500: Microsoft Certified: Azure Security Engineer Associate (Highly Desirable) SC-100: Microsoft Cybersecurity Architect (Desirable) Industry Security Certifications: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) or CCSP (Certified Cloud Security Professional)
29/07/2026
Contractor
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview As a Senior Security Advisor, you will serve as the strategic and technical cyber security authority across our public sector cloud transformation initiatives. You will work closely with the team to embed security-by-design. You will ensure that all digital services and Azure infrastructure meet stringent public sector cyber security baselines, maintain regulatory compliance, and remain resilient against evolving threat landscapes. Key Responsibilities 1. Security Architecture & Azure Governance Secure Cloud Design: Provide expert security consultancy and design patterns for Microsoft Azure infrastructure, workloads, and SaaS applications (including Enterprise Scale Landing Zones, Hub-Spoke topologies, and Microsegmentation). Policy Enforcement & Guardrails: Define and enforce cloud security baselines, RBAC structures, Privileged Identity Management (PIM), and automated guardrails using Azure Policy and Microsoft Defender for Cloud. Zero Trust Strategy: Drive the continuous adoption of Zero Trust architecture principles across identity (Microsoft Entra ID), network segmentation, endpoint management, and data handling. 2. Public Sector Compliance, Governance & Assurance Standards Alignment: Align organizational posture with national public sector standards, including the NCSC Cyber Assessment Framework (CAF), GovAssure, ISO 27001, and HMG Security Policy Framework (SPF). Risk & Threat Modeling: Lead threat modelling exercises (STRIDE) and cyber risk assessments for new digital public services, presenting clear risk posture metrics to executive and non-technical leadership. Third-Party & Supply Chain Risk: Evaluate risk across suppliers, third-party software, and public sector inter-agency integrations. 3. Cyber Operations & Threat Defense Oversight SIEM & SOC Alignment: Work alongside SOC/SecOps teams to optimize Microsoft Sentinel (KQL analytics rules, automation playbooks, and log telemetry) to maintain high-signal threat detection. Incident Response Escalation: Serve as a subject matter expert for major cyber incident investigations, threat hunting, and post-incident reviews. Vulnerability & Posture Management: Monitor and drive remediation of high-severity vulnerabilities and security recommendations surfaced via Microsoft Defender and Azure Advisor. 4. Culture & Advisory Leadership Security Engagement: Foster a security-first culture across multi-disciplinary agile delivery teams, technical developers, and non-technical delivery managers. Stakeholder Management: Translate complex Azure security concepts into actionable risk decisions for Senior Information Risk Owners (SIRO), Chief Information Security Officers (CISO), and program directors. Person Specification Essential Experience & Technical Skills Azure Cloud Security: Deep hands-on experience in securing Microsoft Azure cloud environments (Entra ID, PIM, Defender for Cloud, Sentinel, Azure Policy, NSGs, Private Endpoints, Key Vaults). Public Sector Frameworks: Strong understanding of public sector cyber standards (NCSC CAF, GovAssure, NIS Regulations, HMG Security Policy Framework, or ISO 27001). Identity & Access Management: Expertise in modern IAM architecture, Conditional Access Policies, multi-factor authentication (MFA), and zero-trust perimeter design. Threat Modeling & Assessment: Proven experience conducting technical risk assessments, threat modelling, and defining security controls for complex systems. Stakeholder Leadership: Exceptional communication skills with the ability to influence technical architects, software engineers, and executive leadership. Desirable Criteria Knowledge of Infrastructure-as-Code (IaC) security scanning for Terraform, Bicep, or ARM templates. Familiarity with Microsoft Purview for data loss prevention (DLP), classification, and records management in public sector contexts. Experience working within central/local government, NHS/healthcare, or Critical National Infrastructure (CNI) environments. Certifications & Qualifications Essential/Desirable Certifications Microsoft Azure Certifications: AZ-500: Microsoft Certified: Azure Security Engineer Associate (Highly Desirable) SC-100: Microsoft Cybersecurity Architect (Desirable) Industry Security Certifications: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) or CCSP (Certified Cloud Security Professional)
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
29/07/2026
Full time
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
Job Description Job Title: Network Technician Engineer Req ID: 58700 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Inverness TE Advertised Salary: 32,637.00 Job Req ID: 58700 Posting Date: 23/07/26 Function: Engineering Location: Inverness Salary: 32,637.00 About the role The Technician Trainee role is an entry-level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands-on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch,kneeland crouch.Alsomust be able to climb, work at floor and ceiling level inside buildings, tower structures androad sideinfrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals willbe requiredto hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self-identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork: Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e-mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactively shares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks' full pay and 8weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Apply now
29/07/2026
Full time
Job Description Job Title: Network Technician Engineer Req ID: 58700 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Inverness TE Advertised Salary: 32,637.00 Job Req ID: 58700 Posting Date: 23/07/26 Function: Engineering Location: Inverness Salary: 32,637.00 About the role The Technician Trainee role is an entry-level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands-on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch,kneeland crouch.Alsomust be able to climb, work at floor and ceiling level inside buildings, tower structures androad sideinfrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals willbe requiredto hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self-identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork: Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e-mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactively shares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks' full pay and 8weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Apply now
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. With your specialism in Software Engineering, you will have a tailored learning development journey bespoke to your role, meaning you are prepared for whatever the day throws at you, whilst learning key skills and gaining industry specific accreditations along the way. Application Requirements An interest in building a career as a Software Engineer where you will be up skilling on a prestigious and highly sought after, Enterprise Applications Development Platform. A predicted 2:1 or First University degree is required. Any students studying any degree are welcome to apply, however, a foundational understanding of traditional programming languages, including programming constructs, semantics, and data structures are essential. Right to work in the UK unsponsored for the duration of the programme.Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Commuting distance of Bridgend and a desire to remain in the area long term. Must be able to be on site a minimum of three days a week. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as a "Pega" Software Engineer. Pega is a leadinglow-code application development platformused to build workflow automation and case management solutions.The platform helps companies automate work, connect systems, and build smarter processes, allowing businesses to work faster, avoid mistakes, and deliver better experiences. This role presents a long-term career opportunity to join our client as full time employees following completion of the Grayce Programme. What You'll Be Doing Gather requirements from senior stakeholders across all areas of the organisation to understand business needs and create user stories. Work effectively as part of agile project teams, engaging with Project Managers, Business Analysts, UX Designers, Testers and Product Owners to help scope out and deliver end to end projects. Create and manage case management application Configure Pega application including case types, data models, UI screens, flows, data transforms, activities, and decision rules. Understand core Pega concepts - cases, stages, steps, data pages, data transforms, flows, and assignments. Learn Pega's rule resolution and class structure so you understand how rules are picked at runtime. Practice building case lifecycle workflows using stages and processes, including alternate stages and exception handling. Get hands on with UI building blocks - sections, layouts, controls, dynamic UI, and harnesses. Learn how to integrate with external systems using Connect REST, Connect SOAP, and data pages as integration layers. Translate user stories into Pega case management configurations Perform unit testing, ensuring compliance with Pega guardrails standards. Assistin troubleshooting, debugging, andoptimizingexisting Pega applications, including support for deployments and post-release checks. Engage in continuous learning through Pega Academy modules and contribute to internal knowledge sharing. What Makes a Great Grayce Consultant Curiosity and problem solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
29/07/2026
Full time
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. With your specialism in Software Engineering, you will have a tailored learning development journey bespoke to your role, meaning you are prepared for whatever the day throws at you, whilst learning key skills and gaining industry specific accreditations along the way. Application Requirements An interest in building a career as a Software Engineer where you will be up skilling on a prestigious and highly sought after, Enterprise Applications Development Platform. A predicted 2:1 or First University degree is required. Any students studying any degree are welcome to apply, however, a foundational understanding of traditional programming languages, including programming constructs, semantics, and data structures are essential. Right to work in the UK unsponsored for the duration of the programme.Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Commuting distance of Bridgend and a desire to remain in the area long term. Must be able to be on site a minimum of three days a week. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as a "Pega" Software Engineer. Pega is a leadinglow-code application development platformused to build workflow automation and case management solutions.The platform helps companies automate work, connect systems, and build smarter processes, allowing businesses to work faster, avoid mistakes, and deliver better experiences. This role presents a long-term career opportunity to join our client as full time employees following completion of the Grayce Programme. What You'll Be Doing Gather requirements from senior stakeholders across all areas of the organisation to understand business needs and create user stories. Work effectively as part of agile project teams, engaging with Project Managers, Business Analysts, UX Designers, Testers and Product Owners to help scope out and deliver end to end projects. Create and manage case management application Configure Pega application including case types, data models, UI screens, flows, data transforms, activities, and decision rules. Understand core Pega concepts - cases, stages, steps, data pages, data transforms, flows, and assignments. Learn Pega's rule resolution and class structure so you understand how rules are picked at runtime. Practice building case lifecycle workflows using stages and processes, including alternate stages and exception handling. Get hands on with UI building blocks - sections, layouts, controls, dynamic UI, and harnesses. Learn how to integrate with external systems using Connect REST, Connect SOAP, and data pages as integration layers. Translate user stories into Pega case management configurations Perform unit testing, ensuring compliance with Pega guardrails standards. Assistin troubleshooting, debugging, andoptimizingexisting Pega applications, including support for deployments and post-release checks. Engage in continuous learning through Pega Academy modules and contribute to internal knowledge sharing. What Makes a Great Grayce Consultant Curiosity and problem solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Mobile Plant Technician Aviation Fuel Operations Location: UK Wide (Mobile Role) Predominantly based at Birmingham Airport Company Vehicle Provided Join a Global Leader Supporting Critical Aviation Infrastructure We are seeking a motivated, safety-focused Mobile Plant Technician to support aviation fuel storage and distribution facilities across multiple airport locations throughout the UK. This is a mobile role requiring regular travel between sites to undertake planned maintenance, inspections, fault finding, compliance activities, and operational support on fuel storage and handling equipment. The successful candidate will play a vital role in maintaining the integrity, reliability, and safety of critical aviation fuel infrastructure that supports airport operations nationwide. Working within a highly regulated, safety-critical environment, you will ensure equipment and systems remain compliant, operational, and fit for purpose while providing technical support to operational teams across the network. What You'll Be Doing As a Mobile Plant Technician, you will play an important role in ensuring the reliability, safety, and performance of aviation fuel systems across multiple airport locations. Responsibilities Carry out planned preventative maintenance (PPM) on aviation fuel storage and distribution equipment. Inspect, test, and maintain pumps, motors, valves, pipelines, filtration systems, and associated plant equipment. Support the maintenance and testing of critical safety devices and control systems. Conduct routine inspections of fuel storage tanks, bunds, and associated infrastructure. Diagnose equipment faults and coordinate repairs where required. Support calibration and testing activities for operational and safety-critical equipment. Complete maintenance records, inspection reports and compliance documentation accurately and on time. Assist with integrity inspections and engineering improvement projects. Support contractors working on site and ensure compliance with company safety requirements. Participate in emergency response activities and provide technical support during operational incidents. Work closely with airport operational teams and site management to minimise disruption to fuel operations. Promote continuous improvement, excellent housekeeping standards, and engineering best practice across all locations. Participate in site inspections and audits. No two days are the same. You'll have the opportunity to work across multiple airports and gain experience on a wide range of specialist equipment and systems. What We're Looking For Essential Experience in a maintenance, engineering, mechanical, or plant technician role Strong fault-finding and problem-solving abilities Ability to work independently and manage priorities effectively Full UK driving licence Good communication and reporting skills Willingness to travel regularly throughout the UK, including occasional overnight stays Desirable Experience within aviation, fuel storage, oil & gas, petrochemical, logistics, or other regulated industrial environments Knowledge of pumps, valves, filtration systems, pipelines, or transfer equipment Electrical or instrumentation experience Mechanical apprenticeship, NVQ, City & Guilds, or equivalent qualification IOSH Working Safely, IOSH Managing Safely, or similar accreditation Familiarity with safety-critical systems and emergency shutdown equipment Why Join Us Competitive Package Competitive salary Company vehicle and fuel card Pension and benefits package Full PPE and specialized safety equipment provided Training & Development Structured onboarding and competency programmed Ongoing technical and safety training Exposure to specialist aviation fuel systems Opportunities to gain additional industry qualifications Career Growth Work with a respected global organization supporting major UK airports Develop expertise in a niche and highly valued sector Opportunities to progress into senior technical, operational, or management roles. If you're looking for a role that combines travel, technical challenge, career development, and the opportunity to work within the fast-paced aviation industry, we'd love to hear from you. Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/
29/07/2026
Full time
At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Mobile Plant Technician Aviation Fuel Operations Location: UK Wide (Mobile Role) Predominantly based at Birmingham Airport Company Vehicle Provided Join a Global Leader Supporting Critical Aviation Infrastructure We are seeking a motivated, safety-focused Mobile Plant Technician to support aviation fuel storage and distribution facilities across multiple airport locations throughout the UK. This is a mobile role requiring regular travel between sites to undertake planned maintenance, inspections, fault finding, compliance activities, and operational support on fuel storage and handling equipment. The successful candidate will play a vital role in maintaining the integrity, reliability, and safety of critical aviation fuel infrastructure that supports airport operations nationwide. Working within a highly regulated, safety-critical environment, you will ensure equipment and systems remain compliant, operational, and fit for purpose while providing technical support to operational teams across the network. What You'll Be Doing As a Mobile Plant Technician, you will play an important role in ensuring the reliability, safety, and performance of aviation fuel systems across multiple airport locations. Responsibilities Carry out planned preventative maintenance (PPM) on aviation fuel storage and distribution equipment. Inspect, test, and maintain pumps, motors, valves, pipelines, filtration systems, and associated plant equipment. Support the maintenance and testing of critical safety devices and control systems. Conduct routine inspections of fuel storage tanks, bunds, and associated infrastructure. Diagnose equipment faults and coordinate repairs where required. Support calibration and testing activities for operational and safety-critical equipment. Complete maintenance records, inspection reports and compliance documentation accurately and on time. Assist with integrity inspections and engineering improvement projects. Support contractors working on site and ensure compliance with company safety requirements. Participate in emergency response activities and provide technical support during operational incidents. Work closely with airport operational teams and site management to minimise disruption to fuel operations. Promote continuous improvement, excellent housekeeping standards, and engineering best practice across all locations. Participate in site inspections and audits. No two days are the same. You'll have the opportunity to work across multiple airports and gain experience on a wide range of specialist equipment and systems. What We're Looking For Essential Experience in a maintenance, engineering, mechanical, or plant technician role Strong fault-finding and problem-solving abilities Ability to work independently and manage priorities effectively Full UK driving licence Good communication and reporting skills Willingness to travel regularly throughout the UK, including occasional overnight stays Desirable Experience within aviation, fuel storage, oil & gas, petrochemical, logistics, or other regulated industrial environments Knowledge of pumps, valves, filtration systems, pipelines, or transfer equipment Electrical or instrumentation experience Mechanical apprenticeship, NVQ, City & Guilds, or equivalent qualification IOSH Working Safely, IOSH Managing Safely, or similar accreditation Familiarity with safety-critical systems and emergency shutdown equipment Why Join Us Competitive Package Competitive salary Company vehicle and fuel card Pension and benefits package Full PPE and specialized safety equipment provided Training & Development Structured onboarding and competency programmed Ongoing technical and safety training Exposure to specialist aviation fuel systems Opportunities to gain additional industry qualifications Career Growth Work with a respected global organization supporting major UK airports Develop expertise in a niche and highly valued sector Opportunities to progress into senior technical, operational, or management roles. If you're looking for a role that combines travel, technical challenge, career development, and the opportunity to work within the fast-paced aviation industry, we'd love to hear from you. Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/
Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person's career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach. What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
29/07/2026
Full time
Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person's career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach. What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. As an AI Consultant, you'll follow a tailored learning journey designed specifically for your role - equipping you with the technical skills, consultancy mindsets and industry recognised accreditations needed to excel in a rapidly evolving space. Application Requirements: Minimum predicted 2:1 degree. All degree backgrounds are welcome, but you'll need an understanding of programming concepts, such as constructs, semantics and data structures. A strong interest in building a career in AI solution development, working with leading edge tools used across global organisations. Experience with Python is helpful, but skills in other programming languages are equally valued. Curiosity about AI technologies, including LLMs, SLMs and emerging agentic AI tools. Familiarity with prompt engineering, or a willingness to learn. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as an AI Analyst. In this exciting entry level position, the successful candidate will help explore how emerging AI technologies can transform end to end business processes, enhance customer and employee experiences, and unlock new ways of working beyond traditional automation. Working closely with senior engineers, solution architects, and stakeholders from across the business, the Graduate AI Analyst will gain exposure to cutting edge AI tools, contribute to real world use cases, and develop the foundations needed for a successful career in enterprise AI solution delivery. What You'll Be Doing Build hands on expertise with Microsoft Copilot Studio 365 and Microsoft Azure Foundry services to support the design, configuration, testing, deployment and maintenance of AI agents and conversational solutions. Work closely with senior engineers and solution architects to learn best practices, delivery approaches and tooling across the AI capability. Contribute to the creation and maintenance of AI assets, including prompts, agent configurations and documentation, aligned with agreed governance and standards. Support and help facilitate workshops, discovery sessions and requirements gathering activities with business and IT stakeholders. Build a working understanding of Large Language Models (LLMs) and Small Language Models (SLMs), including when and how they should be used effectively in an enterprise environment. Participate in prompt engineering, drafting, testing and refining prompts under guidance to ensure solutions are safe, consistent and high quality. Become an active member of agile delivery teams -participating in stand ups, refinement, retrospectives and contributing to sprint goals and deliverables. What Makes a Great Grayce Consultant Curiosity and problem-solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
29/07/2026
Full time
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. As an AI Consultant, you'll follow a tailored learning journey designed specifically for your role - equipping you with the technical skills, consultancy mindsets and industry recognised accreditations needed to excel in a rapidly evolving space. Application Requirements: Minimum predicted 2:1 degree. All degree backgrounds are welcome, but you'll need an understanding of programming concepts, such as constructs, semantics and data structures. A strong interest in building a career in AI solution development, working with leading edge tools used across global organisations. Experience with Python is helpful, but skills in other programming languages are equally valued. Curiosity about AI technologies, including LLMs, SLMs and emerging agentic AI tools. Familiarity with prompt engineering, or a willingness to learn. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as an AI Analyst. In this exciting entry level position, the successful candidate will help explore how emerging AI technologies can transform end to end business processes, enhance customer and employee experiences, and unlock new ways of working beyond traditional automation. Working closely with senior engineers, solution architects, and stakeholders from across the business, the Graduate AI Analyst will gain exposure to cutting edge AI tools, contribute to real world use cases, and develop the foundations needed for a successful career in enterprise AI solution delivery. What You'll Be Doing Build hands on expertise with Microsoft Copilot Studio 365 and Microsoft Azure Foundry services to support the design, configuration, testing, deployment and maintenance of AI agents and conversational solutions. Work closely with senior engineers and solution architects to learn best practices, delivery approaches and tooling across the AI capability. Contribute to the creation and maintenance of AI assets, including prompts, agent configurations and documentation, aligned with agreed governance and standards. Support and help facilitate workshops, discovery sessions and requirements gathering activities with business and IT stakeholders. Build a working understanding of Large Language Models (LLMs) and Small Language Models (SLMs), including when and how they should be used effectively in an enterprise environment. Participate in prompt engineering, drafting, testing and refining prompts under guidance to ensure solutions are safe, consistent and high quality. Become an active member of agile delivery teams -participating in stand ups, refinement, retrospectives and contributing to sprint goals and deliverables. What Makes a Great Grayce Consultant Curiosity and problem-solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
Job Title: Network Engineers - TM 2 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Fort William TE Advertised Salary: 32,637.00 Job Req ID: 58702 Posting Date: 23/07/26 Function: Engineering Location: Fort William Salary: £32,637.00 About the role The Technician Trainee role is an entry level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals will be required to hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork:Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactivelyshares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks'full pay and 8weeks'half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
29/07/2026
Full time
Job Title: Network Engineers - TM 2 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Fort William TE Advertised Salary: 32,637.00 Job Req ID: 58702 Posting Date: 23/07/26 Function: Engineering Location: Fort William Salary: £32,637.00 About the role The Technician Trainee role is an entry level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals will be required to hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork:Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactivelyshares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks'full pay and 8weeks'half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
About the Role: Grade Level (for internal use): 09 Application Deadline: 25th July, 2026 Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities: Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For: Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem solving, time management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience: Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements: This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst
29/07/2026
Full time
About the Role: Grade Level (for internal use): 09 Application Deadline: 25th July, 2026 Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities: Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For: Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem solving, time management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience: Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements: This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst
About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
29/07/2026
Full time
About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
Group OverviewThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.Role OverviewAs an Associate Software Engineer at TP ICAP, you will be part of a technology team delivering business-critical software for internal broking users and external customers, contributing to both front-end and back-end engineering capabilities within Equities. This junior role is intended for a graduate or candidate with approximately a few years' professional software engineering experience, working under the guidance of senior engineers, technical leads, and architects.Role ResponsibilitiesContribute to the design, development, testing, and maintenance of front-end and back-end software components under the guidance of senior engineers and technical leads.Collaborate with engineering, architecture, business analysis, and QA teams to deliver solutions that meet business and technology requirements.Develop high-quality, maintainable code following established engineering standards, coding practices, and team conventions.Support software quality through unit testing, code reviews, defect resolution, and participation in testing and release activities.Participate in Agile delivery processes, providing regular updates on progress, risks, dependencies, and delivery commitments.Assist with troubleshooting, diagnosing, and resolving application issues while supporting production stability and operational excellence.Use modern engineering tools and practices including source control, CI/CD pipelines, automated testing, and issue management systems.Demonstrate ownership of assigned tasks, continuously develop technical skills across front-end, back-end, cloud, and database technologies, and actively contribute to team learning and improvement.Experience / CompetencesEssentialGraduate-level qualification in Computer Science, Software Engineering, STEM, or equivalent practical software development experience.Experience in software development, or demonstrable capability through placements, internships, graduate programmes, personal projects, bootcamps, or early-career professional experience.Foundational knowledge of software engineering principles, including clean code, object-oriented design, debugging, testing, and maintainable development practices.Awareness of the full software development lifecycle, including requirements, development, testing, release, and support.Basic experience with one or more modern front-end technologies such as React, TypeScript, JavaScript, HTML, CSS, or similar.Basic experience with one or more back-end technologies such as C#, .NET, Java, APIs, services, databases, or messaging/event-driven systems .Practical experience using AI-assisted development tools to support coding, testing, debugging, documentation, and continuous learning while ensuring quality and accuracy of outputs.Awareness of relational databases and basic SQL concepts, including querying, data structures, and how applications interact with databases.Understanding of basic software testing practices, including unit testing, integration testing, test evidence, and defect fixing.Familiarity with source control and collaborative development workflows using tools such as GitLab or GitHub.Awareness of CI/CD concepts and how build, test, and deployment pipelines support reliable software delivery.Familiarity with Agile delivery practices and working collaboratively in a team environment.Clear written and verbal communication skills, with the confidence to ask questions, provide status updates, and raise blockers early.Good attention to detail, a structured approach to tasks, and willingness to learn from feedback, code reviews, and team standards.Developing problem-solving capability, with the ability to investigate issues, break down tasks, and seek guidance appropriately.Delivery-focused mindset, with the ability to manage assigned tasks, balance priorities, and contribute reliably to sprint commitments.DesiredExposure to financial services, trading platforms, market data, order management, or broking technology.Familiarity with cloud platforms and services, such as AWS or equivalent technologies,Awareness of front-end design systems, UI component libraries, browser compatibility, accessibility, or UX/UI design practices.Awareness of APIs, microservices, serverless architecture, distributed systems, or asynchronous messaging.Familiarity with issue management tools such as Jira.Job Band & LevelProfessional, Level 4 The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London
29/07/2026
Full time
Group OverviewThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.Role OverviewAs an Associate Software Engineer at TP ICAP, you will be part of a technology team delivering business-critical software for internal broking users and external customers, contributing to both front-end and back-end engineering capabilities within Equities. This junior role is intended for a graduate or candidate with approximately a few years' professional software engineering experience, working under the guidance of senior engineers, technical leads, and architects.Role ResponsibilitiesContribute to the design, development, testing, and maintenance of front-end and back-end software components under the guidance of senior engineers and technical leads.Collaborate with engineering, architecture, business analysis, and QA teams to deliver solutions that meet business and technology requirements.Develop high-quality, maintainable code following established engineering standards, coding practices, and team conventions.Support software quality through unit testing, code reviews, defect resolution, and participation in testing and release activities.Participate in Agile delivery processes, providing regular updates on progress, risks, dependencies, and delivery commitments.Assist with troubleshooting, diagnosing, and resolving application issues while supporting production stability and operational excellence.Use modern engineering tools and practices including source control, CI/CD pipelines, automated testing, and issue management systems.Demonstrate ownership of assigned tasks, continuously develop technical skills across front-end, back-end, cloud, and database technologies, and actively contribute to team learning and improvement.Experience / CompetencesEssentialGraduate-level qualification in Computer Science, Software Engineering, STEM, or equivalent practical software development experience.Experience in software development, or demonstrable capability through placements, internships, graduate programmes, personal projects, bootcamps, or early-career professional experience.Foundational knowledge of software engineering principles, including clean code, object-oriented design, debugging, testing, and maintainable development practices.Awareness of the full software development lifecycle, including requirements, development, testing, release, and support.Basic experience with one or more modern front-end technologies such as React, TypeScript, JavaScript, HTML, CSS, or similar.Basic experience with one or more back-end technologies such as C#, .NET, Java, APIs, services, databases, or messaging/event-driven systems .Practical experience using AI-assisted development tools to support coding, testing, debugging, documentation, and continuous learning while ensuring quality and accuracy of outputs.Awareness of relational databases and basic SQL concepts, including querying, data structures, and how applications interact with databases.Understanding of basic software testing practices, including unit testing, integration testing, test evidence, and defect fixing.Familiarity with source control and collaborative development workflows using tools such as GitLab or GitHub.Awareness of CI/CD concepts and how build, test, and deployment pipelines support reliable software delivery.Familiarity with Agile delivery practices and working collaboratively in a team environment.Clear written and verbal communication skills, with the confidence to ask questions, provide status updates, and raise blockers early.Good attention to detail, a structured approach to tasks, and willingness to learn from feedback, code reviews, and team standards.Developing problem-solving capability, with the ability to investigate issues, break down tasks, and seek guidance appropriately.Delivery-focused mindset, with the ability to manage assigned tasks, balance priorities, and contribute reliably to sprint commitments.DesiredExposure to financial services, trading platforms, market data, order management, or broking technology.Familiarity with cloud platforms and services, such as AWS or equivalent technologies,Awareness of front-end design systems, UI component libraries, browser compatibility, accessibility, or UX/UI design practices.Awareness of APIs, microservices, serverless architecture, distributed systems, or asynchronous messaging.Familiarity with issue management tools such as Jira.Job Band & LevelProfessional, Level 4 The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London
MAF Asia (regional programme of Mission Aviation Fellowship / MAF International)
Ashford, Kent
Mission Aviation Fellowship (MAF) is a dynamic Christian aviation organisation, using light aircraft to deliver help and hope in Jesus' name in over 30 developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world's remotest regions and places of deepest human need - places where flying is not a luxury but a lifeline. Are you a skilled cybersecurity professional with a passion for aviation or mission-driven charity work? In this role, you'll be responsible for implementing and managing security infrastructure, responding to threats, and ensuring compliance across systems. You'll work with various cyber security solutions while driving security best practices and incident response. If you have experience in cybersecurity tools, governance, and access management-and want to use your skills to support a mission that changes lives-this is your chance to make a real difference. NOTE: Applicants must have the current, legal right to work in the UK or Australia. Acceptance of and adherence to MAF's purpose, vision and values is an essential condition of employment. Location: Office Based Role - Ashford, (Kent) UK or Cairns, Australia. UK - £43,800 per annum (dependent on experience) Australia - $85,000 AUD per annum (dependent on experience) Responsibilities As a MAF Security Operations Specialist you will play a critical role in protecting our digital infrastructure. You'll lead the implementation and management of SIEM systems, Fortinet security tools, and endpoint detection & response (EDR) while conducting vulnerability assessments and penetration testing to stay ahead of cyber threats. You'll enhance identity and access management (IAM) by maintaining Active Directory, Entra ID, MFA, and Zero Trust security principles. Your expertise in network security, VPNs, SD-WAN, and Microsoft Defender solutions will help safeguard our systems, while your contributions to incident response, governance, and security strategy will shape the future of our cybersecurity posture. If you're passionate about cybersecurity and want to make a meaningful impact, then this role is for you. We would consider a remote worker for this role. (This would take effect, after a 2 week office based induction.) Qualifications, Skills & Experience Bachelor's degree in Information Technology, Computer Science, or related field Professional security certifications (e.g., CISSP, CISM, or equivalent) Absolute minimum of 5 years experience in IT security roles with focus on infrastructure security Strong experience with Fortinet security products and solutions Advanced knowledge of Microsoft Active Directory and Entra ID administration Demonstrated experience with SIEM implementation and management Strong background in network security and infrastructure protection Experience with IDS/IPS systems and security monitoring tools Proven incident response and threat hunting experience Programming/scripting skills for security automation Microsoft 365 Security Administration certification Cloud security certifications (Azure Security Engineer, AWS Security) Fortinet NSE certification (Level 7 or 8) Experience with security automation and orchestration Knowledge of compliance frameworks (ISO 27001, NIST)
29/07/2026
Full time
Mission Aviation Fellowship (MAF) is a dynamic Christian aviation organisation, using light aircraft to deliver help and hope in Jesus' name in over 30 developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world's remotest regions and places of deepest human need - places where flying is not a luxury but a lifeline. Are you a skilled cybersecurity professional with a passion for aviation or mission-driven charity work? In this role, you'll be responsible for implementing and managing security infrastructure, responding to threats, and ensuring compliance across systems. You'll work with various cyber security solutions while driving security best practices and incident response. If you have experience in cybersecurity tools, governance, and access management-and want to use your skills to support a mission that changes lives-this is your chance to make a real difference. NOTE: Applicants must have the current, legal right to work in the UK or Australia. Acceptance of and adherence to MAF's purpose, vision and values is an essential condition of employment. Location: Office Based Role - Ashford, (Kent) UK or Cairns, Australia. UK - £43,800 per annum (dependent on experience) Australia - $85,000 AUD per annum (dependent on experience) Responsibilities As a MAF Security Operations Specialist you will play a critical role in protecting our digital infrastructure. You'll lead the implementation and management of SIEM systems, Fortinet security tools, and endpoint detection & response (EDR) while conducting vulnerability assessments and penetration testing to stay ahead of cyber threats. You'll enhance identity and access management (IAM) by maintaining Active Directory, Entra ID, MFA, and Zero Trust security principles. Your expertise in network security, VPNs, SD-WAN, and Microsoft Defender solutions will help safeguard our systems, while your contributions to incident response, governance, and security strategy will shape the future of our cybersecurity posture. If you're passionate about cybersecurity and want to make a meaningful impact, then this role is for you. We would consider a remote worker for this role. (This would take effect, after a 2 week office based induction.) Qualifications, Skills & Experience Bachelor's degree in Information Technology, Computer Science, or related field Professional security certifications (e.g., CISSP, CISM, or equivalent) Absolute minimum of 5 years experience in IT security roles with focus on infrastructure security Strong experience with Fortinet security products and solutions Advanced knowledge of Microsoft Active Directory and Entra ID administration Demonstrated experience with SIEM implementation and management Strong background in network security and infrastructure protection Experience with IDS/IPS systems and security monitoring tools Proven incident response and threat hunting experience Programming/scripting skills for security automation Microsoft 365 Security Administration certification Cloud security certifications (Azure Security Engineer, AWS Security) Fortinet NSE certification (Level 7 or 8) Experience with security automation and orchestration Knowledge of compliance frameworks (ISO 27001, NIST)
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team on a 6 month FTC This is a hands on role where you'll support the day to day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid workingand flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
29/07/2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team on a 6 month FTC This is a hands on role where you'll support the day to day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid workingand flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Interface Recruitment UK
Bridlington, North Humberside
A leading recruitment firm is seeking a Senior IT Security / Infrastructure Engineer in Bridlington. The ideal candidate will provide advanced technical support and troubleshoot complex issues across various systems. With 5+ years in IT support, certifications like CompTIA A+ are a plus. This role offers opportunities for continuous development in IT Cyber Security and potential hybrid work patterns.
29/07/2026
Full time
A leading recruitment firm is seeking a Senior IT Security / Infrastructure Engineer in Bridlington. The ideal candidate will provide advanced technical support and troubleshoot complex issues across various systems. With 5+ years in IT support, certifications like CompTIA A+ are a plus. This role offers opportunities for continuous development in IT Cyber Security and potential hybrid work patterns.
Canvas Reply in the United Kingdom is seeking a Senior ICT Infrastructure Engineer (1st/2nd Line Support) to serve across UK offices. You will support Windows and macOS endpoints, Microsoft 365 workloads, and core infrastructure services such as AD, DNS and DHCP, while upholding strong security practices under government classifications. Based in central London or Manchester, the role requires SC clearance or the ability to obtain it, and involves occasional on-site work to ensure secure and
29/07/2026
Full time
Canvas Reply in the United Kingdom is seeking a Senior ICT Infrastructure Engineer (1st/2nd Line Support) to serve across UK offices. You will support Windows and macOS endpoints, Microsoft 365 workloads, and core infrastructure services such as AD, DNS and DHCP, while upholding strong security practices under government classifications. Based in central London or Manchester, the role requires SC clearance or the ability to obtain it, and involves occasional on-site work to ensure secure and
Job Title: IT Manager - Operations Salary: £40,000-£60,000 - open to discussions based on experience Location: Belfast Contract: Permanent, full-time Work Pattern: Standard operational hours- hybrid working arrangements What's in it for you? Hybrid working arrangements Fantastic salary and benefits packages Ownership of key business decisions A well-established logistics and distribution business operating across Northern Ireland, Ireland and Great Britain is seeking an experienced IT Manager to lead its internal IT function. With multiple depots, a fleet of over 150 vehicles and approximately 400 employees, technology plays a critical role in supporting warehousing, transport planning and business operations. Key Responsibilities Lead and mentor a team of IT Support Engineers. Manage Windows Server, Microsoft 365, Active Directory and Azure environments. Oversee network infrastructure including switches, firewalls, VPNs and wireless networks across multiple sites. Maintain disaster recovery and business continuity plans. Manage cyber security, endpoint protection, vulnerability remediation and user awareness initiatives. Support warehouse technologies including handheld scanners, label printers and transport management systems (TMS). Deliver infrastructure improvement projects, including cloud migrations and hardware refreshes. Manage third-party suppliers, software licensing and the annual IT budget. Ensure IT services meet agreed SLAs and minimise downtime across warehouse and transport operations. Essential Proven experience in an IT Manager or senior IT leadership position Strong understanding of infrastructure, networking, cloud technologies, and cyber security Experience managing IT projects, budgets, and third-party providers Ability to align technology with wider business objectives Experience working within a fast-paced professional services or consultancy environment advantageous Knowledge of compliance, governance, and information security standards - ISO 27001 Why choose VANRATH? Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers- ensuring a smooth process and the best possible role fit aligned to your skills and long term goals. For further information on this role, or any other IT job in Northern Ireland, apply via the link or contact me on for a confidential chat.
29/07/2026
Full time
Job Title: IT Manager - Operations Salary: £40,000-£60,000 - open to discussions based on experience Location: Belfast Contract: Permanent, full-time Work Pattern: Standard operational hours- hybrid working arrangements What's in it for you? Hybrid working arrangements Fantastic salary and benefits packages Ownership of key business decisions A well-established logistics and distribution business operating across Northern Ireland, Ireland and Great Britain is seeking an experienced IT Manager to lead its internal IT function. With multiple depots, a fleet of over 150 vehicles and approximately 400 employees, technology plays a critical role in supporting warehousing, transport planning and business operations. Key Responsibilities Lead and mentor a team of IT Support Engineers. Manage Windows Server, Microsoft 365, Active Directory and Azure environments. Oversee network infrastructure including switches, firewalls, VPNs and wireless networks across multiple sites. Maintain disaster recovery and business continuity plans. Manage cyber security, endpoint protection, vulnerability remediation and user awareness initiatives. Support warehouse technologies including handheld scanners, label printers and transport management systems (TMS). Deliver infrastructure improvement projects, including cloud migrations and hardware refreshes. Manage third-party suppliers, software licensing and the annual IT budget. Ensure IT services meet agreed SLAs and minimise downtime across warehouse and transport operations. Essential Proven experience in an IT Manager or senior IT leadership position Strong understanding of infrastructure, networking, cloud technologies, and cyber security Experience managing IT projects, budgets, and third-party providers Ability to align technology with wider business objectives Experience working within a fast-paced professional services or consultancy environment advantageous Knowledge of compliance, governance, and information security standards - ISO 27001 Why choose VANRATH? Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers- ensuring a smooth process and the best possible role fit aligned to your skills and long term goals. For further information on this role, or any other IT job in Northern Ireland, apply via the link or contact me on for a confidential chat.
Mid-Level Full-Stack Engineer at Volteras - build across the full stack at an early-stage connected vehicle data company. Remote from Europe or the UK. We're looking for a Full-Stack Engineer who can own work end-to-end - from API and backend through to shipping production frontend features. You'll work across Python, TypeScript, and AWS, contributing to the infrastructure and practices that scale with us. You'll be joining a small, ambitious team at an early stage. That means real ownership - scoping problems, proposing solutions, and driving them to production without waiting on detailed specs. You'll collaborate closely with world-class senior engineers and report to the Principal Software Engineer. Your work will shape how we build. This is a remote role open to candidates based in Europe or the UK, with a salary of £40-60k. The connected vehicle data platform Our collaborative approach ensures your integration is perfectly aligned with your use case. Begin a partnership built on reliable, OEM-grade connected vehicle data.
29/07/2026
Full time
Mid-Level Full-Stack Engineer at Volteras - build across the full stack at an early-stage connected vehicle data company. Remote from Europe or the UK. We're looking for a Full-Stack Engineer who can own work end-to-end - from API and backend through to shipping production frontend features. You'll work across Python, TypeScript, and AWS, contributing to the infrastructure and practices that scale with us. You'll be joining a small, ambitious team at an early stage. That means real ownership - scoping problems, proposing solutions, and driving them to production without waiting on detailed specs. You'll collaborate closely with world-class senior engineers and report to the Principal Software Engineer. Your work will shape how we build. This is a remote role open to candidates based in Europe or the UK, with a salary of £40-60k. The connected vehicle data platform Our collaborative approach ensures your integration is perfectly aligned with your use case. Begin a partnership built on reliable, OEM-grade connected vehicle data.
Requisition ID11363-Posted22/07/2026- Years of Experience (1) -Technology- Where (1) Replyspecialisesin designing and implementing solutions based on new communication channels and digital media. Structured as a network of highlyspecialisedcompanies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things.Reply'sservices include Consulting, System Integration, and Digital Services. Role Overview: The Senior ICT Infrastructure Engineer (1st / 2nd Line Support) will act as a key point of contact for IT support across Reply's UK business, providing professional and reliable 1st and 2nd line assistance to consultants, engineers, and project teams. Based in central London or Manchester, and supporting multiple UK offices, the role focuses on managing and securing internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID (Azure AD), and Windows/macOS environments. Working within a sensitive context that includes government and defence engagements, the post-holder will uphold robust security practices and handle information in line with Government Security Classifications. Active SC clearance is strongly preferred; candidates must be SC clearable, with a minimum of five years' continuous UK residency. Responsibilities: Act as a primary 1st / 2nd line point of contact for internal IT support, handling incidents and requests via phone, email, and the ITSM/ticketing system. Provide day-to-day support for laptops, mobile devices, and core productivity tools across Windows, macOS, iOS, Android, and Microsoft 365 (including Teams, Outlook, SharePoint and OneDrive). Administer and troubleshoot Microsoft Intune and Microsoft Entra ID (Azure AD), including device enrolment, compliance policies, access management, and basic SSO/MFA issues. Perform routine operational tasks such as password and MFA resets, account unlocks, OS patching, BitLocker administration, and endpoint policy troubleshooting. Investigate endpoint security alerts and support remediation activities using Microsoft Defender for Endpoint and related security tooling. Create, maintain, and follow Knowledge Base articles, SOPs, and technical documentation to ensure consistent, high-quality support. Liaise with third-party suppliers and vendors as required to support incident resolution and service improvement. Provide occasional on-site support at Reply's UK offices, ensuring secure, compliant handling of systems and data aligned to Government Security Classifications and Cyber Essentials. About the Candidate: Educational background in IT or any related field. Holds active SC clearance or can obtain it quickly. Brings solid hands on experience supporting enterprise environments, including Windows and macOS endpoints, Microsoft 365, and core infrastructure services such as Active Directory, DNS, DHCP, and Windows Server. Demonstrates working knowledge of Microsoft Intune and Entra ID (Azure AD), including device enrolment, compliance policies, user/group management, MFA, and licence administration. Shows strong security awareness, with familiarity with endpoint security tools (e.g. Microsoft Defender for Endpoint), Government Security Classifications, GDPR obligations, and Cyber Essentials controls. Communicates clearly and professionally, able to support colleagues at all technical levels and document processes and solutions in a structured, repeatable way. Holds a relevant computing/technology degree or equivalent experience, and is motivated to pursue further certifications (e.g. MS-900, AZ-900, ITIL v4) and enhanced clearances (e.g. DV) as needed. Comfortable working in a fast paced, consultancy environment, balancing operational support with contributing to infrastructure improvements and project delivery. Willing to travel to Reply's UK offices when required to provide onsite support and build strong relationships with internal stakeholders. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
29/07/2026
Full time
Requisition ID11363-Posted22/07/2026- Years of Experience (1) -Technology- Where (1) Replyspecialisesin designing and implementing solutions based on new communication channels and digital media. Structured as a network of highlyspecialisedcompanies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things.Reply'sservices include Consulting, System Integration, and Digital Services. Role Overview: The Senior ICT Infrastructure Engineer (1st / 2nd Line Support) will act as a key point of contact for IT support across Reply's UK business, providing professional and reliable 1st and 2nd line assistance to consultants, engineers, and project teams. Based in central London or Manchester, and supporting multiple UK offices, the role focuses on managing and securing internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID (Azure AD), and Windows/macOS environments. Working within a sensitive context that includes government and defence engagements, the post-holder will uphold robust security practices and handle information in line with Government Security Classifications. Active SC clearance is strongly preferred; candidates must be SC clearable, with a minimum of five years' continuous UK residency. Responsibilities: Act as a primary 1st / 2nd line point of contact for internal IT support, handling incidents and requests via phone, email, and the ITSM/ticketing system. Provide day-to-day support for laptops, mobile devices, and core productivity tools across Windows, macOS, iOS, Android, and Microsoft 365 (including Teams, Outlook, SharePoint and OneDrive). Administer and troubleshoot Microsoft Intune and Microsoft Entra ID (Azure AD), including device enrolment, compliance policies, access management, and basic SSO/MFA issues. Perform routine operational tasks such as password and MFA resets, account unlocks, OS patching, BitLocker administration, and endpoint policy troubleshooting. Investigate endpoint security alerts and support remediation activities using Microsoft Defender for Endpoint and related security tooling. Create, maintain, and follow Knowledge Base articles, SOPs, and technical documentation to ensure consistent, high-quality support. Liaise with third-party suppliers and vendors as required to support incident resolution and service improvement. Provide occasional on-site support at Reply's UK offices, ensuring secure, compliant handling of systems and data aligned to Government Security Classifications and Cyber Essentials. About the Candidate: Educational background in IT or any related field. Holds active SC clearance or can obtain it quickly. Brings solid hands on experience supporting enterprise environments, including Windows and macOS endpoints, Microsoft 365, and core infrastructure services such as Active Directory, DNS, DHCP, and Windows Server. Demonstrates working knowledge of Microsoft Intune and Entra ID (Azure AD), including device enrolment, compliance policies, user/group management, MFA, and licence administration. Shows strong security awareness, with familiarity with endpoint security tools (e.g. Microsoft Defender for Endpoint), Government Security Classifications, GDPR obligations, and Cyber Essentials controls. Communicates clearly and professionally, able to support colleagues at all technical levels and document processes and solutions in a structured, repeatable way. Holds a relevant computing/technology degree or equivalent experience, and is motivated to pursue further certifications (e.g. MS-900, AZ-900, ITIL v4) and enhanced clearances (e.g. DV) as needed. Comfortable working in a fast paced, consultancy environment, balancing operational support with contributing to infrastructure improvements and project delivery. Willing to travel to Reply's UK offices when required to provide onsite support and build strong relationships with internal stakeholders. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team on a 6 month FTC This is a hands on role where you'll support the day to day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid workingand flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
29/07/2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team on a 6 month FTC This is a hands on role where you'll support the day to day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid workingand flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
