22 jobs found

Main Responsibilities: You will take ownership of driving improvements in Supply Chain performance reporting, ensuring KPI and operational data is accurately consolidated, validated and analysed to provide meaningful insight into business performance. A key aspect of the role will be helping teams use data more effectively through trend analysis, structured problem solving and root cause analysis, identifying risks, opportunities and performance improvement initiatives that support business objectives. You will develop and maintain reporting dashboards and analytical tools using Power BI, Excel and other reporting platforms. You will continuously seek opportunities to improve reporting efficiency, automate manual processes and enhance data visibility across the Supply Chain function. Working closely with Supply Chain leaders and functional teams, you will support performance review meetings, strategic projects and business improvement initiatives by providing robust analysis, scenario modelling and decision support. You will help measure the effectiveness of improvement programmes, track benefits realisation and ensure performance outcomes are clearly understood and communicated. The role will also support data governance activities, helping to improve data accuracy, consistency, integrity and usage across Supply Chain. You will contribute to the development of standard KPI definitions, reporting structures and analytical frameworks, ensuring a consistent approach to performance management across the business. About You: To be successful in this role, you will have experience within a Supply Chain, Manufacturing, Logistics, FMCG or Retail environment where you have been responsible for analysing data and supporting operational or strategic decision making. You will have strong analytical and technical capabilities, including advanced Excel skills and experience using Power BI or similar visualisation tools. Experience working with analytical models, reporting tools and data driven decision making processes would be advantageous. You will be comfortable working with large and complex datasets, identifying trends and patterns, and translating technical information into clear business recommendations that drive action. You will possess strong problem solving skills and enjoy investigating issues through structured analysis and root cause identification. Your ability to influence stakeholders, communicate insights effectively and challenge constructively will be critical in helping the business improve performance and achieve its objectives. Experience supporting Continuous Improvement, Operational Excellence, Lean, Transformation or Supply Chain Development initiatives would be highly advantageous, as would experience helping teams adopt new ways of working, improve reporting capability or utilise data more effectively. This role would suit an individual currently working as a Supply Chain Analyst, Supply Chain Performance Analyst, Continuous Improvement Analyst, Operations Analyst, Planning Analyst or Business Performance Analyst who is looking to develop their career within a fast paced and highly collaborative FMCG environment. Careers with caring built in - discover our benefits here. About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at DE&I at Ferrero: Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. About The Teams We are currently hiring for multiple roles within our FS, Retail and Logistics and Fulfilment Squads. You will get the opportunity to meet with members of each squad throughout our process and we will decide which area we think your skills would fit best. About the role. As a Principal Software Engineer, you will be responsible for designing, building and running front-end and/or back-end software solutions in an agile delivery squad. This role is hands-on, you'll be actively involved in designing, implementing and running the products and services that your squad are responsible for. You'll help shape best practices in software engineering, then both work to and coach other Squad members into driving and ensuring high quality solutions. What you'll be doing: Lead the full software development lifecycle, including coding practices, frameworks, technical debt, and operations within your squad. Collaborate with Engineers, Product Owners, Business Analysts, and Architects to design and deliver industry-leading systems. Influence and implement engineering standards and tools, driving adoption across squads and tribes. Design and build software that balances commercial needs with the future tech roadmap. Take ownership of code quality, non-functional requirements (performance, security, scalability), and best practices for logging, monitoring, and alerting. Drive improvements in continuous integration and deployment processes. Identify and mitigate risks, obstacles, and issues impacting technical products. Provide run support for technical products within your squad. Mentor and coach other engineers, fostering a culture of continuous improvement. Champion engineering successes internally and externally to build our brand and attract talent. Stay ahead of the curve by understanding the external technology landscape and applying insights to enhance our engineering practices. About you Extensive experience in building, integrating, and managing complex software architectures, ideally across multi-cloud environments. Strong hands-on experience with Java, AWS components, and CI/CD tools (e.g., GitLab CI). Proven ability to mentor and guide less experienced engineers. Passionate about code quality, testing, and engineering best practices. Skilled in building applications with security, reliability, scalability, and high availability from the ground up. Excellent collaboration and communication skills. Degree in Computer Science or equivalent experience. Comfortable sharing knowledge and stories internally and externally to strengthen our engineering brand. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £1,000 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our Talent Acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. For this role after meeting our Talent Acquisition Team you can expect a 2 stage process. First Stage - A Take Home Technical Interview. Second Stage - Behavioural and Technical Interview, this interview focuses on your technical and softer skills, how you like to work as part of a Software Engineering Team (60 minutes onsite). If you would like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

Overview Ready to Join the Backstage Crew? At Bleckmann, we've been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes - from moving boxes to moving data, from pack & ship to IT and HR. Whether you're on the warehouse floor or behind a screen, you'll find strong connections with colleagues who support and celebrate you. Job Details Fixed term position working Monday to Friday covering the hours of 08:00 - 16:00, with flexibility required during peak periods. Role offers a salary of £29,288.09, depending on skills and experience. Key Responsibilities Perform data entry, data retrieval, database maintenance, and compile regular operational reports. Support the management of the relationship between Bleckmann and Amazon, helping to build and maintain a strong long term partnership. Monitor and analyse site KPIs, identifying performance issues and escalating breaches to relevant stakeholders. Prepare Weekly Business Review (WBR) reports and support the creation of Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). Manage client expectations and ensure exceptional customer service remains at the forefront of all activities. Collaborate closely with site management teams to improve stock accuracy, service levels, and the successful delivery of client focused projects, including full physical stock counts. Liaise with warehouse management to ensure operational readiness for volume fluctuations, promotional activity, peak trading periods, and other client driven changes. Lead and deliver continuous improvement initiatives focused on enhancing efficiency, quality, productivity, and capacity. Provide support across the operation and undertake additional duties as required to support site and business objectives. Skills & Experience Required Minimum of 2 years' administrative experience within a logistics, warehousing, or supply chain environment. Strong analytical and problem solving skills with the ability to interpret operational data and trends. Excellent verbal and written communication skills, with the confidence to engage with stakeholders at all levels. Experience monitoring KPIs and supporting the implementation of continuous improvement initiatives. Advanced Microsoft Excel skills, including reporting, data analysis, and manipulation of large datasets. Ability to learn and develop expert level knowledge of Warehouse Management Systems (WMS). Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. High attention to detail and commitment to accuracy. Benefits Competitive salary 33 days annual leave, inclusive of bank holidays Life insurance Competitive pension scheme Retail and various discounts via a benefits platform Health and wellbeing initiatives (EAP, OH, wellbeing hub via a benefits platform) Social events Exclusive client discounts On site parking Additional Information We are proud to be an inclusive and diverse organization where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.

Life as a Business Analyst on our ERP Programme Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! We're looking for an experienced Business Analyst to play a pivotal role in one of the most significant transformation programmes in our organisation's history. As we modernise our core business systems through a large-scale ERP transformation, you'll work at the heart of the programme-partnering with business stakeholders, technology teams and delivery partners to understand how our business operates today and help design how it will operate tomorrow. This is an opportunity for someone who thrives in a fast-paced environment, enjoys solving complex business challenges and is motivated by delivering tangible outcomes rather than producing documentation for documentation's sake. If you're commercially minded, naturally curious and confident engaging with stakeholders at every level, we'd love to hear from you. What You'll Be Doing You'll act as the bridge between the business and technology teams, ensuring our ERP solution delivers real business value across key operational functions. Key responsibilities include: Partner with stakeholders across the business to understand operational challenges, strategic priorities and future business requirements. Run workshops, interviews and process discovery sessions to capture current and future state processes. Analyse complex business processes across retail, wholesale, supply chain, logistics, warehousing, procurement, inventory and finance functions. Translate business requirements into clear, prioritised user stories, functional requirements and acceptance criteria. Challenge existing ways of working, identifying opportunities to simplify, standardise and improve business processes. Collaborate closely with Commercial Business Experts, Directors of Operations, Business Leadership, Solution Architects, Project Managers, Developers and third party implementation partners throughout the delivery lifecycle. Support solution design, ensuring proposed ERP capabilities align with business objectives and operational needs. Facilitate decision making by balancing business priorities, technical constraints and programme timelines. Manage requirements through change, ensuring traceability from discovery through to implementation. Support testing, business readiness, user acceptance testing (UAT) and successful business adoption. Identify risks, assumptions, dependencies and impacts across workstreams, proactively escalating where appropriate. Drive continuous improvement and champion best practice business analysis throughout the programme. What We're Looking For We're looking for someone who combines strong analytical capability with exceptional people skills. You'll ideally have: Proven experience as a Business Analyst delivering complex ERP transformation programmes. Experience working within retail, wholesale, distribution, logistics, manufacturing, supply chain or another high volume product based environment. Strong understanding of end to end operational processes including inventory, purchasing, warehousing, order management and fulfilment. Demonstrable experience eliciting, documenting and managing business requirements using a range of business analysis techniques. Excellent stakeholder management skills, with the ability to influence, challenge and build trusted relationships across all levels of the organisation. Outstanding workshop facilitation, communication and presentation skills. Strong commercial awareness and business acumen, with the ability to understand how technology enables operational performance. Experience working within Agile, Waterfall or hybrid delivery environments. A pragmatic, delivery focused mindset that balances quality with pace. Confidence working in ambiguous environments where priorities evolve as programmes progress. Our Package Annual IT Bonus scheme 25 Days of Annual Leave - (Excluding Bank Holidays) Company Pension Scheme Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you. Light Up Learning - Our Learning & Development platform MySavings - Employee Discount Platform Free use of the state of the art private gym at our IT Headquarters About Us Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. We're a predominantly remote workforce with teams distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward thinking and people focused - where your ideas and contributions genuinely matter. Our Mission City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Find Out More Find Out More About Us, More about IT, Find your local branch, Find our Privacy Notice here Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!

Posted Monday 20 July 2026 at 00:00 Expires Monday 3 August 2026 at 23:59 Evri Group is the UK's premier parcel delivery business, uniting four distinct brands-Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8-to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group. Location: Agile/Home-Based with Hybrid Working Travel: Regular travel to operational sites, hubs, and offices across the network as required We're looking for a highly analytical and commercially minded Transport Development Analyst to join our Transport Development Team. This is a pivotal role where you'll transform complex transport and operational data into actionable insights that improve performance, efficiency, compliance, safety, and cost control across our national network. Working closely with Transport, Operations, Fleet, Finance, HR, IT and senior stakeholders, you'll lead the development of reporting, dashboards, and digital solutions that support informed decision-making and continuous improvement across the business. This is an excellent opportunity for an experienced Data Analyst who is passionate about leveraging technology to drive operational excellence. What You'll Be Doing Develop and maintain transport performance reporting across fleet, cost, safety, compliance, and driver metrics. Design and manage Power BI dashboards, scorecards, and reporting tools that drive operational decision-making. Build Power Apps and digital solutions to improve efficiency and automate processes. Analyse large datasets to identify trends, risks, savings opportunities, and performance improvements. Monitor key transport KPIs including fuel usage, vehicle utilisation, route efficiency, compliance, and driver performance. Support transport audits, investigations, and data-led improvement initiatives. Partner with stakeholders across Transport, Operations, Finance, HR, and IT to deliver business-focused insights. Provide expertise, training, and support on transport systems, reporting, and data solutions. Continuously drive operational excellence through data, automation, and technology. What You'll Bring Proven experience in Data Analytics, Business Intelligence, or a similar data-focused role. Advanced skills in Power BI, Power Apps, Databricks, SQL, and data visualisation. Experience analysing large datasets to deliver actionable business insights. Strong stakeholder management, communication, and presentation skills. Proactive problem-solver with a continuous improvement mindset. Proficient in Microsoft Power Platform and wider Microsoft tools. Experience within transport, logistics, fleet, or supply chain operations is desirable. Knowledge of transport compliance, telematics, tachograph analysis, and fleet management systems (including TACHO master) is advantageous. This is an opportunity to play a key role in shaping the future of transport performance through data and technology. You'll work with a wide range of stakeholders, influence strategic decision-making, and deliver innovative solutions that make a measurable impact across a large scale logistics operation. If you're a data-driven professional who thrives on turning insight into action, we'd love to hear from you. Evri Group for everyone We're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're also on a mission to be the UK's most accessible delivery business. We've partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it. Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we'll give you respect, flexibility and a place where you can thrive.

About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We're looking for a sharp, business-savvy Staff Data Analyst to drive business outcomes through impactful analytics within our Driver Squad. Our ideal future colleague cares deeply about creating business impact, translating business context and complex analytics into actionable insights and collaborating fluidly across teams Product, Tech, Data as well as Operations and Finance stakeholders. Team structure We believe in opinionated analytics and creating an edge through intelligent use of technology and data in an industry that has been stuck in its ways for too long - for better or worse. That's why we empower our growing team of engineers, data and product folks by embedding them in domain-centered, cross-functional squads for meaningful business context. They take initiative for impactful projects from day one. We hone our craft and grow our skills as data professionals through functional reporting lines and regular catch-ups and knowledge sharing sessions across the Data and wider "HIVEDmind" organisation (= Tech + Data + Product + AI&Automations). Day-to-day activities In your day-to-day you will come up with innovative solutions to business problems and identify new (product) opportunities using data analytics. You will define meaningful KPIs and metrics and capture them in data models and reports. Being embedded in the Driver Squad, you will work closely with your team mates across Tech and Product to deliver performance and efficiency insights and inform the squad's roadmap. You will also collaborate deeply with stakeholders beyond your squad to find efficiency gains and opportunities in our data and processes. How you create impact The Driver Squad's mission is to create the industry's leading delivery operation, identifying and incentivising the best delivery performance across both cost efficiency and delivery quality. You will be leading the squad's work across Driver Pay, Driver Performance and Incentivisation analytics, identifying opportunities for technological innovation all the way through to internal performance and process improvements. Line management While this role is focussed mostly on individual contributions, you will also take line management responsibility for 1-2 Analytics (Engineering) professionals within your team. This role reports directly into the VP Data. Responsibilities Uncover business and product opportunities through robust analytics in a highly complex domain, translating technical insights with clarity for any audience. Shape data-driven decision-making across your squad and the wider operation; develop actionable performance metrics that move the needle. Size and measure the impact of ongoing initiatives and innovations. Build powerful data models and products that deliver actionable insights to your teammates. Line-manage 1-2 Analytics (Engineering) professionals: empower them through clear feedback, meaningful coaching, and leading by example. Raise the bar: role-model analytical rigour and smart pragmatism to shape analytics excellence across the company. Your profile 5+ years of experience in a similar analytics, analytics engineering, business intelligence or data science role. Experience line managing or mentoring other data professionals. A passion for clean, efficient and meaningful SQL queries and Python notebooks. Previous experience using modern BI tools (we use Looker + LookML). AI-savvy to scale yourself and your impact. Deeply outcome-focussed with an analytical mind and the necessary pragmatism to balance rigour with speed. A high-energy and bold communicator who enjoys collaborating across teams from different functions. Technologies we use Analytics: Looker, Data Studio, Python notebooks and geospatial analytics tools Programming languages: Python, SQL Data transformation and data quality: dbt, pandas/ polars, data-diff, Elementary Core data platform: Dagster, dlt and Airbyte, BigQuery, Lakehouse for Iceberg (read about our platform here) Infrastructure: Cloud Run, Cloud Storage, GKE (Google Kubernetes Engine), Terraform Our interviewing process Intro call SQL live coding task (real, anonymised data in a SQL editor) Analytics take-home task and review On-site interview at our Shoreditch HQ (role and culture) Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here

About AbsoluteLabs: We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape. Experience: 5-10 Years Qualification: Degree or equivalent Job Location: London (Hybrid) Job Type: Full Time Role Overview We are seeking an experienced Salesforce OMS (Order Management System) Consultant to support pre sales engagements initially, with the opportunity to lead and participate in full scale implementation and delivery projects after successful client acquisition. This role requires strong expertise in Salesforce OMS, Order Lifecycle Management, Omnichannel Commerce, and Retail Operations, along with the ability to engage with business stakeholders and provide solution leadership throughout the project lifecycle. Key Responsibilities Pre Sales Support (Initial Phase) Collaborate closely with sales, solution architects, and business consulting teams during client pursuits. Provide subject matter expertise on Salesforce OMS capabilities and best practices. Support discovery workshops and client requirement gathering sessions. Assist in solution design, demonstrations, and proposal creation. Contribute to RFP/RFI responses, effort estimations, and implementation roadmaps. Advise clients on order management transformation strategies and omnichannel fulfillment processes. Help define future state architecture aligned with Salesforce Commerce and CRM ecosystems. Implementation & Delivery (Post Sales Phase) Lead or support end to end Salesforce OMS implementation projects. Gather, analyze, and document business, functional, and technical requirements. Design and configure order management workflows, including: Order Capture Order Orchestration Fulfillment Management Returns & Exchanges Inventory Visibility Customer Service Processes Configure Salesforce OMS flows, rules, routing logic, and fulfillment processes. Integrate Salesforce OMS with Salesforce Commerce Cloud, CRM, ERP, WMS, payment gateways, logistics providers, and third party systems. Collaborate with development teams on API integrations and customizations. Support data migration, testing, UAT, training, and deployment activities. Provide post go live support and optimization recommendations. Required Skills & Experience Strong hands on experience with Salesforce Order Management (OMS) implementations. Proven experience in pre sales consulting, solutioning, and client facing engagements. Deep understanding of Order to Cash (O2C) and order lifecycle management processes. Experience in omnichannel retail and commerce environments. Knowledge of inventory management, fulfillment, shipping, returns, and customer service operations. Experience integrating Salesforce OMS with ERP, WMS, Commerce Cloud, CRM, and third party logistics systems. Strong understanding of APIs, middleware, and integration patterns. Ability to facilitate business workshops and translate requirements into scalable solutions. Excellent stakeholder management and communication skills. Preferred Qualifications Salesforce OMS Consultant or Architect experience. Salesforce certifications such as: Salesforce Administrator Salesforce Business Analyst Salesforce Architect Certifications Salesforce Order Management Accreditation (preferred) Experience with Salesforce Commerce Cloud (B2C/B2B). Retail, eCommerce, or Consumer Goods industry experience. Familiarity with Agile delivery methodologies. Why Absolutelabs Growth Focused Environment: Gain hands on experience, mentorship, and opportunities to advance your career in a dynamic tech space. Build and Lead: This is your chance to shape and lead a team like no other-a team built on collaboration, respect, and innovation, where you'll make things happen every day. Collaborative Culture: We foster a creative, inclusive, and growth oriented work environment where innovation and diverse ideas thrive. Work Life Flexibility: Thrive in a hybrid work environment where autonomy and flexibility come together to support your well being and productivity. We are actively hiring for this position.

About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, DeepMind, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures , Maersk Growth , Pale Blue Dot VC , Eka Ventures , NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role overview We're looking for a sharp, business-savvy Staff Data Analyst to drive business outcomes through impactful analytics within our Driver Squad. Our ideal future colleague cares deeply about creating business impact, translating business context and complex analytics into actionable insights and collaborating fluidly across teams Product, Tech, Data as well as Operations and Finance stakeholders. Team structure We believe in opinionated analytics and creating an edge through intelligent use of technology and data in an industry that has been stuck in its ways for too long - for better or worse. That's why we empower our growing team of engineers, data and product folks by embedding them in domain-centered, cross-functional squads for meaningful business context. They take initiative for impactful projects from day one. We hone our craft and grow our skills as data professionals through functional reporting lines and regular catch-ups and knowledge sharing sessions across the Data and wider "HIVEDmind" organisation (= Tech + Data + Product + AI&Automations). Day-to-day activities In your day-to-day you will come up with innovative solutions to business problems and identify new (product) opportunities using data analytics. You will define meaningful KPIs and metrics and capture them in data models and reports. Being embedded in the Driver Squad, you will work closely with your team mates across Tech and Product to deliver performance and efficiency insights and inform the squad's roadmap. You will also collaborate deeply with stakeholders beyond your squad to find efficiency gains and opportunities in our data and processes. How you create impact The Driver Squad's mission is to create the industry's leading delivery operation, identifying and incentivising the best delivery performance across both cost efficiency and delivery quality. You will be leading the squad's work across Driver Pay, Driver Performance and Incentivisation analytics, identifying opportunities for technological innovation all the way through to internal performance and process improvements. Line management While this role is focussed mostly on individual contributions, you will also take line management responsibility for 1-2 Analytics (Engineering) professionals within your team. This role reports directly into the VP Data. Responsibilities Uncover business and product opportunities through robust analytics in a highly complex domain, translating technical insights with clarity for any audience. Shape data-driven decision-making across your squad and the wider operation; develop actionable performance metrics that move the needle. Size and measure the impact of ongoing initiatives and innovations. Build powerful data models and products that deliver actionable insights to your teammates. Line-manage 1-2 Analytics (Engineering) professionals: empower them through clear feedback, meaningful coaching, and leading by example. Raise the bar: role-model analytical rigour and smart pragmatism to shape analytics excellence across the company. Your profile 5+ years of experience in a similar analytics, analytics engineering, business intelligence or data science role. Experience line managing or mentoring other data professionals. A passion for clean, efficient and meaningful SQL queries and Python notebooks. Previous experience using modern BI tools (we use Looker + LookML). AI-savvy to scale yourself and your impact. Deeply outcome-focussed with an analytical mind and the necessary pragmatism to balance rigour with speed. A high-energy and bold communicator who enjoys collaborating across teams from different functions. Technologies we use Analytics: Looker, Data Studio, Python notebooks and geospatial analytics tools Programming languages: Python, SQL Data transformation and data quality: dbt, pandas/ polars, data-diff, Elementary Core data platform: Dagster, dlt and Airbyte, BigQuery, Lakehouse for Iceberg (read about our platform here ) Infrastructure: Cloud Run, Cloud Storage, GKE (Google Kubernetes Engine), Terraform Our interviewing process Intro call SQL live coding task (real, anonymised data in a SQL editor) Analytics take-home task and review On-site interview at our Shoreditch HQ (role and culture) Our values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here

About the company At the company, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, the company has been built from the ground up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We are looking for a Lead Engineer to take ownership of one of the company's highest impact technical domains: the planning pipeline that powers supply demand matching, parcel distribution, and routing optimisation. As part of the company's Routing Squad, you'll lead the team tackling some of the most complex and intellectually demanding problems in computer science - building systems that decide how parcels move through the city efficiently, reliably, and at scale. This is a rare opportunity to combine deep engineering expertise, optimisation thinking, and real world domain understanding to shape a core strategic advantage for the company. You'll own the technical direction of the squad, set a high bar for engineering quality, and lead a team of engineers working closely with data scientists, analysts, product, and operations. Your work will have a direct and visible impact: better routing, stronger planning capabilities, more efficient operations, and a delivery network you can see improving in the city around you. What You'll be Doing Lead the Routing Squad across technical strategy, delivery, team leadership, and execution of squad goals. Own the technical direction for systems supporting routing optimisation, supply demand matching, parcel distribution, forecasting, and planning. Translate business priorities and operational needs into clear technical strategy, measurable outcomes, and pragmatic execution plans. Guide architecture and system design for scalable, reliable, production grade optimisation and planning systems. Work closely with optimisation engineers, backend engineers, data scientists, analysts, product, and operational stakeholders to turn complex problems into shipped solutions. Lead the exploration and evaluation of new approaches across routing, scheduling, optimisation, forecasting, and distributed systems. Set and uphold a high engineering bar through technical reviews, architectural guidance, mentoring, and accountability for maintainable software. Manage, coach, and develop engineers in the squad, including hiring, performance management, development planning, and resourcing. Foster a culture of curiosity, ownership, high performance, and continuous learning within the team. What We're Looking For 5+ years of software engineering experience, including backend or distributed systems development. Experience leading engineers, either as a people manager or as a senior technical leader with meaningful ownership over team delivery. Proven ability to translate complex, ambiguous business or operational problems into robust technical solutions. Strong system design and architectural skills in distributed, production grade environments. An appetite for hard optimisation problems - especially routing, scheduling, forecasting, supply demand matching, or other constraint heavy domains. Strong analytical thinking and the ability to combine technical depth with practical judgement. A track record of setting high engineering standards and helping teams consistently meet them. Experience working cross functionally with product, operations, data scientists, analysts, and senior leadership. Strong ownership mindset: you care about the strategy, the system, the team, and the real world outcome. Nice to have: Experience with routing, scheduling, optimisation, forecasting, logistics, mobility, or marketplace systems. Experience productionising algorithms, solvers, models, or data heavy decision systems. Familiarity with optimisation techniques such as linear/integer programming, constraint programming, heuristics, or solver based approaches. Experience working in a fast scaling operational environment where software has a direct physical world impact. Technologies we use Backend languages: Python, Go Tech infrastructure: AWS, CDK TypeScript, Lambda, SQS, EventBridge, RDS, DynamoDB Data tooling: GCP, BigQuery, Looker, Looker Studio Observability: Loki, Tempo, Grafana, Prometheus Event driven architecture and domain driven design Our interviewing process Intro call with the hiring manager Live coding challenge solving a problem A take home case study, followed by a discussion On site interview at our Shoreditch HQ (role and culture) Our Values We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not. We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays 1 Birthday Day Off + 2 Tenure Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi annual performance reviews and tailored development plans Competitive salary + EMI options scheme Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (the company Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with the company The company is B Corporation certified The company is on The Sunday Times Tech 100 Read how the company raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with the company here

Company: Zippd Location: Manchester City Centre, UK (100% Onsite) Job Type: Full-time Visa Status: No sponsorships available (Must have the right to work in the UK) 1. The Role Overview Zippd is a fast-moving, technology-first logistics platform. We are building the routing engines, warehouse management systems (WMS), and APIs that power the next generation of urban delivery. We are looking for a hands on Technical Solutions Architect to act as the critical bridge between our operations, our clients, our engineering team, and our wider business. You will own the technical design of new features end to end - from gathering requirements with non technical stakeholders, through architecting the right solution against our existing platform, all the way to presenting it back to both the engineering team and senior leadership for sign off. This is not a pure documentation role. You will be expected to have a programmer's instinct, an architect's eye for trade offs, and a consultant's ability to communicate. You'll also spend around 20% of your time acting as the technical face of Zippd, supporting our retail partners as they integrate into our API ecosystem. Please Note: This is a strictly 100% onsite role based in our Manchester office. 2. Core Responsibilities Technical Solution Architecture & Technical Design (45%) Translate business and operational requirements into robust, scalable technical solutions that fit cleanly into our existing platform. Design microservice architectures, API contracts, database schemas, and integration patterns that align with our engineering principles. Make pragmatic build vs buy vs integrate decisions, considering cost, time, and long term maintainability. Produce high quality sequence diagrams, Entity Relationship Diagrams (ERDs), system context diagrams, and API data flow charts. Write air tight technical specifications in Confluence so our engineering team (Laravel / MySQL / OSRM / AWS) knows exactly what to build without ambiguity. Stakeholder Engagement & Requirements Gathering (25%) Run requirements sessions with non technical stakeholders - operations managers, commercial teams, the CEO, and the CTO. Convert ambiguous business problems into clearly scoped technical solutions. Present proposed solutions back to both the engineering team and senior leadership, defending the design and adapting based on feedback. Act as the trusted technical voice in the room when business and engineering disagree. Engineering Support & Live Issue Triage (10%) Provide ongoing support to the engineering team throughout build - clarifying intent, answering questions, and unblocking decisions. Act as second line technical support for complex production issues, working alongside engineering to diagnose and resolve. Client Integration Support (20%) Act as the technical point of contact for external retailers and partners onboarding onto the Zippd platform. Support clients in understanding and consuming our REST APIs and webhooks. Troubleshoot integration issues, test API payloads, and ensure a smooth technical handover before clients go into live production. 3. Required Technical Background This role is for someone with real engineering DNA- not a pure business analyst with diagramming skills. You must bring: Programming background: A previous career as a developer (Laravel/PHP, Python, Node.js, Go, or similar). You don't need to write production code daily here, but you must be able to read a pull request, sketch a working algorithm on a whiteboard, and have an opinion on code quality. Microservice architecture experience: Hands on experience designing or working in microservice ecosystems - service boundaries, inter service communication, event driven patterns, queue systems (Redis, SQS, RabbitMQ), and the trade offs vs monoliths. Database design: Strong SQL fundamentals. You can design a normalised relational schema from scratch, understand indexing strategies, and know when to break the rules (denormalisation, caching, read replicas). NoSQL exposure is a plus. AWS experience: Practical knowledge of core AWS services - EC2, S3, RDS, Lambda, API Gateway, SQS, CloudWatch. You should be able to design a cost effective, scalable AWS architecture and explain why you chose each service. API design: Deep understanding of REST principles, JSON payloads, webhooks, OAuth/JWT authentication, rate limiting, versioning, and idempotency. Diagramming & Documentation: Expert level in Lucidchart, Draw.io, Miro, or similar. Proven experience writing technical specs in Confluence and tracking work through Jira. System state design: You can confidently model complex state machines (e.g. mapping how an order transitions from Pending Allocated In Transit Delivered, including all the failure paths in between). 4. The Profile We Are Looking For You are a translator with engineering credibility: You can listen to an operations manager talk about warehouse chaos and translate it into a microservice design, an ERD, and a clean Confluence page that the dev team can build from. You can also defend that design when challenged. You are pragmatic, not academic: You understand that perfect architecture doesn't exist - only architecture that ships and supports the business. You make sensible trade offs and explain them clearly. You are detail obsessed: You do not leave edge cases to chance. When you write a spec, the dev team rarely has to ask "what happens if this fails?" You are an exceptional communicator: You possess crystal clear written and spoken English. You can comfortably present to the CEO one hour and pair with a senior engineer the next. You are commercially aware: You understand that every technical decision has a business cost. You don't propose solutions in isolation - you weigh effort, value, and risk. You are ready to be in the room: You thrive in a fast paced, in person environment. (Remote or hybrid work is not available for this role.) 5. What We Offer A pivotal role at the heart of a fast growing logistics technology business Genuine ownership of the technical direction of major platform features Direct exposure to the CTO, CEO, and senior leadership A modern tech stack (Laravel, MySQL, OSRM, AWS) and the freedom to influence its direction A competitive salary, negotiable based on experience Manchester city centre office, with the team in the room every day

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen. Relay's Mission is free commerce from friction. Today, high delivery costs act as a hidden tax on e commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation OVERVIEW Relay's Pitstop network is the convenience store backbone of the operation. Customers drop off and collect parcels at these locations, Middle Mile drivers hand off and pick up, and the whole network depends on independent retailers behaving in ways that make Relay work. They aren't Relay staff. We don't control their attention, their turnover, or what else is happening behind their counter. Every behaviour we need has to be produced through systems, incentives, and the app. The Pitstop squad's job is to build those systems. Today the network runs at around 170k parcels a day, propped up by a small operations team and twelve LiveOps FTE absorbing the day to day breakage. The squad's mission is to take the network from 170k to 2M parcels a day without LiveOps scaling linearly with it. That means systematising launch readiness, pitstop performance, pricing structure, and retention so the same number of operators can support a network twelve times the size. As a Data Analyst in the Pitstop squad, you will own the analytics that make all of this measurable. Are launches hitting day 1 quality? Is handover speed improving where new in app behaviour nudges have rolled out? Which pitstops are heading for churn and why? What's actually driving LiveOps ticket load, and which interventions are removing it? You'll build the monitoring layer the squad relies on, run the cost and performance investigations that shape what gets built next, and become the squad's source of truth on what's working. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists, with analysts embedded into squads across the business. You will sit in the Pitstop squad, working day to day with operations, sales, engineering, design, and research. You will report into the centralised data team and be line managed by the Lead Data Analyst for Middle Mile, Pitstops & Sortation. WHAT YOU'LL DO Own the Pitstop squad's five outcome metrics: Launch Velocity, Handover Speed, Handover Accuracy, Pitstop Retention, and Indirect Cost per Parcel. Build the monitoring around them, investigate movement, and translate the numbers into next actions for the squad. Run the analytics behind pitstop performance and pricing: which behaviours move handover speed, how commercial tiers and clawbacks are landing, which pitstops are systematically under or over performing, and what the in app nudges are actually changing on the counter. Quantify the impact of squad initiatives in cost terms: how much LiveOps load did this self serve flow remove, how much Middle Mile driver time did this handover prompt unlock, and what is the CPP impact of retention work on mature pitstops. Build launch readiness analytics: cohort ramp curves, time to maturity, where new pitstops break in week one, and how the launch playbook should evolve as volume grows. Build the retention layer: a health score for pitstops, at risk alerting, churn diagnosis triaged by cause, and the feedback loop back into acquisition and onboarding. Investigate LiveOps ticket load by category and reason. Quantify what each ticket type costs, where the volume is concentrated, and which pillars should systematise it next. Define KPIs and build dashboards that make Pitstop performance transparent to the squad, to operations, and to leadership. Maintain and extend the squad's dbt models and data pipelines that underpin the monitoring layer. WHO WILL THRIVE IN THIS ROLE? You want to understand how an operation actually works, not analyse it from a distance. Pitstops are messy, varied, and behaviour driven. The best work comes from people who can sit with operators, watch handovers happen, and translate what they see into measurable signals. You're excited by cost and behaviour problems. Where is LiveOps spending time, what's driving handover friction, and where are systems failing in ways the data can show but the squad cannot yet feel. You can navigate messy operational data and turn it into metrics people trust. You're comfortable working alongside operations, design, engineering, and commercial stakeholders, and you can embed your analysis into their workflows. You're fluent in SQL and experienced with BI tools, with strong problem solving instincts. You have at least 3 years experience, ideally with exposure to logistics, parcels, retail operations, or another network scale operational business. You care about impact, not just insight. Success in this role is measured by whether the Pitstop network can scale without LiveOps scaling with it. You communicate clearly with non technical stakeholders and can explain what the data shows, where the limits are, and what to do next. WHO THRIVES AT RELAY? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen. Relay's Mission is free commerce from friction. Today, high delivery costs act as a hidden tax on e commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation OVERVIEW Relay's Pitstop network is the convenience store backbone of the operation. Customers drop off and collect parcels at these locations, Middle Mile drivers hand off and pick up, and the whole network depends on independent retailers behaving in ways that make Relay work. They aren't Relay staff. We don't control their attention, their turnover, or what else is happening behind their counter. Every behaviour we need has to be produced through systems, incentives, and the app. The Pitstop squad's job is to build those systems. Today the network runs at around 170k parcels a day, propped up by a small operations team and twelve LiveOps FTE absorbing the day to day breakage. The squad's mission is to take the network from 170k to 2M parcels a day without LiveOps scaling linearly with it. That means systematising launch readiness, pitstop performance, pricing structure, and retention so the same number of operators can support a network twelve times the size. As a Data Analyst in the Pitstop squad, you will own the analytics that make all of this measurable. Are launches hitting day 1 quality? Is handover speed improving where new in app behaviour nudges have rolled out? Which pitstops are heading for churn and why? What's actually driving LiveOps ticket load, and which interventions are removing it? You'll build the monitoring layer the squad relies on, run the cost and performance investigations that shape what gets built next, and become the squad's source of truth on what's working. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists, with analysts embedded into squads across the business. You will sit in the Pitstop squad, working day to day with operations, sales, engineering, design, and research. You will report into the centralised data team and be line managed by the Lead Data Analyst for Middle Mile, Pitstops & Sortation. WHAT YOU'LL DO Own the Pitstop squad's five outcome metrics: Launch Velocity, Handover Speed, Handover Accuracy, Pitstop Retention, and Indirect Cost per Parcel. Build the monitoring around them, investigate movement, and translate the numbers into next actions for the squad. Run the analytics behind pitstop performance and pricing: which behaviours move handover speed, how commercial tiers and clawbacks are landing, which pitstops are systematically under or over performing, and what the in app nudges are actually changing on the counter. Quantify the impact of squad initiatives in cost terms: how much LiveOps load did this self serve flow remove, how much Middle Mile driver time did this handover prompt unlock, and what is the CPP impact of retention work on mature pitstops. Build launch readiness analytics: cohort ramp curves, time to maturity, where new pitstops break in week one, and how the launch playbook should evolve as volume grows. Build the retention layer: a health score for pitstops, at risk alerting, churn diagnosis triaged by cause, and the feedback loop back into acquisition and onboarding. Investigate LiveOps ticket load by category and reason. Quantify what each ticket type costs, where the volume is concentrated, and which pillars should systematise it next. Define KPIs and build dashboards that make Pitstop performance transparent to the squad, to operations, and to leadership. Maintain and extend the squad's dbt models and data pipelines that underpin the monitoring layer. WHO WILL THRIVE IN THIS ROLE? You want to understand how an operation actually works, not analyse it from a distance. Pitstops are messy, varied, and behaviour driven. The best work comes from people who can sit with operators, watch handovers happen, and translate what they see into measurable signals. You're excited by cost and behaviour problems. Where is LiveOps spending time, what's driving handover friction, and where are systems failing in ways the data can show but the squad cannot yet feel. You can navigate messy operational data and turn it into metrics people trust. You're comfortable working alongside operations, design, engineering, and commercial stakeholders, and you can embed your analysis into their workflows. You're fluent in SQL and experienced with BI tools, with strong problem solving instincts. You have at least 3 years experience, ideally with exposure to logistics, parcels, retail operations, or another network scale operational business. You care about impact, not just insight. Success in this role is measured by whether the Pitstop network can scale without LiveOps scaling with it. You communicate clearly with non technical stakeholders and can explain what the data shows, where the limits are, and what to do next. WHO THRIVES AT RELAY? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.

No matter where you are in your career - or where you want to be - we're here to create a great place to work where you can grow, perform, and love what you do. At Cromwell, we're all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working. As an Analyst, you'll join a talented and ambitious team, who work within a collaborative and supportive environment in which we aim is to grow and develop as a team, continuously learning and improving in our careers. You will review and analyse significant amounts of data to perform gap analysis, identify root causes, determine recommendations, and present them to the business to help lead initiatives. A key part of the role will require you to work with stakeholders to develop business focused Power BI dashboard with the aim to automate reporting processes and drive actionable results in the business. In this role there are a significant amount of cross functional partners to develop strategies which allow the company to meet customer service and finance performance targets, therefore effective relationship and stakeholder management is paramount. You'll also have a continuous improvement mind set to identify, recommend and lead projects while working in a fast paced environment. You will be involved in a variety of projects across the business creating relevant reports for management and cross functional partner review, through this you will gain a deep knowledge and understanding of the Cromwell retail business. Qualifications Analytical / Mathematical background in numerate discipline (STEM Degree preferred). Highly motivated problem solver with attention to detail, able to take the initiative and drive results proactively. Effective time management skills, ability to balance multiple projects while keeping stakeholders well informed throughout the process. Preferred experience creating and maintaining dashboards to drive and lead business initiatives. Preferred Skills: SQL, Excel, Dashboard Software (e.g. Tableau, Power BI, Looker). Experience of data analysis using large data sets preferred, not required. Benefits Company Bonus Competitive annual leave allowance with annual purchase scheme Company Funded Healthcare Cash Plan Commitment to employee development plans 24/7 Wellbeing and Employee Support Cycle to work scheme Other benefits include Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products. About Cromwell Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working. As a leader in B2B and B2C e commerce, our Digital team is responsible for driving digital multi channel solutions that make it easy for customers to deal with us. Our Agile teams make data driven decisions to ensure that our customers receive the biggest benefits, more frequently. You'll have the freedom and autonomy to try new things, challenge the status quo and embrace curiosity. And our data team, comprised of awesome data analysts, data engineers and data scientists, is leading the data landscape within Cromwell, building creative solutions and delivering key insights and valued reporting. Cromwell is an Equal Opportunity Employer. Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.

Learn how to become a Business Intelligence (BI) Professional with training in Power BI, SQL, Excel, Python, data modelling, dashboards, reporting, and business analytics. Explore BI career opportunities and learning pathways. A Business Intelligence (BI) Professional transforms raw business data into meaningful insights that help organisations make informed decisions, improve performance, and identify new opportunities. BI professionals bridge the gap between business operations and data by collecting, analysing, modelling, and visualising information through reports, dashboards, and analytical solutions. The London Academy of IT BI Professional Career Path is designed to help learners develop practical business intelligence skills using industry-standard tools including Microsoft Excel, SQL, Microsoft Power BI, Python, DAX, Power Query, and Data Modelling. This pathway combines technical data skills with business-focused analytical thinking. Learners progress from data preparation and database querying to designing interactive dashboards, developing performance reports, creating KPIs, and delivering actionable business insights. As organisations become increasingly data-driven, the demand for professionals who can turn complex data into clear business intelligence continues to grow. BI professionals are highly valued across industries including finance, healthcare, retail, manufacturing, logistics, telecommunications, government, education, and consulting. This career path is suitable for aspiring Business Intelligence Analysts, BI Developers, Reporting Analysts, Data Analysts, Power BI Developers, and professionals looking to build a career in data-driven decision-making. Recommended Learning Pathway Complete these milestone training steps sequentially to achieve full proficiency: This career path is suitable for beginners, data professionals, business analysts, and career changers who want to build expertise in business intelligence and analytics. While no previous BI experience is required, an interest in data, problem-solving, and business processes will help learners progress more quickly. To establish professional-grade technical authority as a BI Professional, you should develop comprehensive skills in: Microsoft Excel for data organisation, analysis, reporting, and business calculations SQL for querying, extracting, and managing data from relational databases Power BI for creating dashboards, reports, KPIs, and interactive visualisations Data modelling techniques including relationships, star schemas, and dimensional modelling DAX (Data Analysis Expressions) for advanced calculations and business metrics Power Query for data cleansing, transformation, and automation Python, Pandas, and analytical tools for advanced reporting and automation workflows Business performance analysis, trend identification, forecasting, and stakeholder reporting Day-to-Day Responsibilities BI Professionals work with data from multiple business systems to create meaningful reports, dashboards, and insights that support strategic and operational decision-making. Collecting, integrating, and validating data from multiple sources Writing SQL queries to extract and analyse business data Designing and maintaining Power BI dashboards and reports Creating KPIs, scorecards, and executive reporting solutions Building and managing data models to support analytical reporting Identifying business trends, risks, and performance improvement opportunities Collaborating with managers, stakeholders, and technical teams to define reporting requirements Automating reporting processes and improving data accessibility across the organisation Presenting analytical findings and recommendations to business decision-makers Market Opportunities & Career Landscape Business Intelligence has become a critical function within modern organisations. Companies increasingly rely on dashboards, performance metrics, and real-time analytics to support decision-making, optimise operations, improve customer experiences, and drive business growth. The widespread adoption of cloud analytics platforms, self-service reporting tools, and enterprise data strategies has created strong demand for professionals who can combine technical data skills with business understanding. Organisations are actively seeking BI professionals who can transform large volumes of data into actionable insights that influence strategic decisions. Business Intelligence skills are transferable across virtually every industry, including finance, healthcare, retail, manufacturing, logistics, government, technology, telecommunications, and consulting. The growing demand for data-driven decision-making continues to create excellent career opportunities for both entry-level and experienced professionals. Business Intelligence skills are transferable across virtually every industry, includingfinance, healthcare, retail, manufacturing, logistics, government, technology, telecommunications, and consulting. The growing demand for data-driven decision-making continues to create excellent career opportunities for both entry-level and experienced professionals. This pathway also provides a strong foundation for progression into advanced careers such as Data Science, Analytics Engineering, Data Engineering, AI Analytics, and Business Intelligence Leadership roles. At London Academy of IT, we provide instructor-led online and in-person IT training in Data Analytics, SQL, Python, Power BI, and more. Our cutting-edge courses are designed to boost performance and enhance employability, providing the competitive edge employers look for.

Build a career as a SQL Database Professional with training in SQL, database design, Power BI, and Python data analysis. Learn how to manage, analyse, and report on business data. A SQL Database Professional works with databases to store, organise, retrieve, analyse, and report on business data. These professionals help organisations transform raw data into meaningful information that supports reporting, decision-making, business intelligence, and operational efficiency. The London Academy of IT SQL Database Professional Career Path is designed to help learners develop practical database and analytics skills using SQL, Microsoft Power BI, Python, and modern data analysis techniques . This pathway takes learners from database fundamentals and SQL querying through to advanced SQL development, business intelligence reporting, dashboard creation, and data analysis. You will learn how to work with relational databases, extract and transform data, create reports, and generate valuable business insights. As organisations continue to become increasingly data-driven, professionals who can confidently work with databases, reporting systems, and analytical tools are highly valued across industries including finance, healthcare, retail, government, education, technology, logistics, and consulting. This career path is suitable for aspiring SQL Developers, Database Developers, Reporting Analysts, Business Intelligence Analysts, Data Analysts, and professionals who want to build expertise in database technologies and data-driven decision-making. Recommended Learning Pathway Complete these milestone training steps sequentially to achieve full proficiency: This career path is suitable for beginners, IT professionals, business users, and career changers who want to build practical database and analytical skills. No previous database experience is required, although logical thinking and problem-solving abilities will help learners progress more quickly. To establish professional-grade technical authority as a SQL Database Professional, you should develop comprehensive skills in: Writing SQL queries to retrieve, analyse, and manage business data Understanding relational databases, tables, relationships, and data structures Using JOINs, subqueries, views, stored procedures, and advanced SQL techniques Designing and maintaining efficient database solutions Preparing and transforming data for reporting and analytics Creating dashboards and visual reports using Microsoft Power BI Using Python and Pandas for data analysis and automation Supporting reporting, business intelligence, and decision-making initiatives Day-to-Day Responsibilities SQL Database Professionals work with organisational data to support reporting, analytics, business intelligence, and operational processes. Their responsibilities often involve working closely with analysts, managers, and technical teams. Writing SQL queries to retrieve and analyse business data Managing and maintaining relational database structures Creating views, stored procedures, and reusable database objects Preparing datasets for reporting and analytical projects Building Power BI dashboards and business reports Using Python to automate data processing and analysis tasks Identifying trends, patterns, and business insights from data Supporting stakeholders with data-driven reporting requirements Improving data quality, consistency, and reporting efficiency Market Opportunities & Career Landscape Databases sit at the heart of almost every modern business system. Organisations rely on database professionals to manage information, support reporting, enable analytics, and provide the data needed for informed decision-making. As businesses continue to invest in digital transformation, business intelligence, and data analytics initiatives, demand remains strong for professionals with SQL and database expertise. Employers actively seek individuals who can work with data, generate insights, and support reporting and analytical systems. SQL remains one of the most widely requested technical skills across data, analytics, and technology roles. Professionals with SQL knowledge often work alongside Data Analysts, Business Intelligence teams, Software Developers, and Data Scientists. This pathway provides an excellent foundation for progressing into advanced careers in Business Intelligence, Data Analytics, Data Science, Data Engineering, and AI-driven analytics. At London Academy of IT , we provide instructor-led online and in-person IT training in Data Analytics, SQL, Python, Power BI, and more. Our cutting-edge courses are designed to boost performance and enhance employability, providing the competitive edge employers look for. Our Contacts London Academy of IT 64 Broadway Stratford London E15 1NT United Kingdom

Customer Solutions Project Manager As our Customer Solutions Project Manager, you will be responsible for leading the delivery of customer implementations from start to finish. Working with both new and existing strategic clients, you will ensure projects are delivered on time, within scope, and to an exceptional standard. A critical part of this role is to build a more structured and consistent approach to our implementations. You will directly shape how we scale by creating the clear processes, tools, templates, and ways of working that the wider business will follow. Responsibilities Lead end to end implementation projects from kick off through to post go live "hyper care" support. Develop detailed project plans, manage budgets, track risks, and provide regular updates to stakeholders. Act as the primary point of contact for clients during implementation, building strong relationships and managing expectations. Capture lessons learned after each project to improve templates and guidance, ensuring a highly consistent approach across the business. Line manage, support, and develop project team members, including a Project Support Analyst. Provide project management best practice guidance to internal operations, technology, and customer teams. Qualifications Essential Considerable experience in project or implementation management. Proven background working within supply chain, logistics, or technology environments. A proven track record of managing complex, multi stakeholder projects and successfully handling multiple priorities simultaneously. Confident and clear communication skills, with the ability to engage, collaborate with, and influence senior stakeholders. Good knowledge of standard project management tools (e.g. MS Project, Jira, or similar). Desirable A recognised project management qualification (PMP, APICS, Prince2, or equivalent). Experience working specifically within global supply chain operations or freight forwarding. Knowledge of dedicated supply chain systems, such as Transportation Management Systems (TMS) or similar platforms. Practical experience setting up, documenting, or improving implementation processes and methodologies from scratch. Familiarity with Agile ways of working. Benefits Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivaled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating, and shares genuine feel good for the work we do together. Ligentia is a great place to be right now.