Job Description To support the Head of Security Operations in delivering effective day-to-day security operations, ensuring AJ Bell maintains the appropriate capability to detect, investigate and respond to security events and incidents. The Security Operations Technical Lead is responsible for ensuring that security operations activities are executed efficiently, consistently and in line with defined SLAs and operational standards, through hands on technical leadership across SOC, Incident Response, Threat Intelligence, Insider Risk and Vulnerability Management. This role acts as a senior technical escalation point, supporting complex investigations and driving improvements in detection, response, automation and operational processes. The role holder is expected to lead through expertise, supporting analysts and ensuring Security Operations operates with discipline, quality and continuous improvement. The key responsibilities of the role are: Act as the primary technical escalation point for security events and incidents identified by the Security Operations team. Support the Head of Security Operations in ensuring AJ Bell has the appropriate capability to detect and respond to security events and incidents. Oversee the day to day execution of security operations, ensuring alerts and incidents are handled in line with defined processes and SLAs. Ensure security operations SLAs and OLAs are met, including alert triage, escalation and incident response timelines, highlighting and addressing risks where required. Ensure adherence to our KRI and KPI's and any variation in these are raised to the Head of Security Operations. Provide hands on support in the investigation and response to security incidents, including endpoint, identity, network, cloud and insider related threats. Ensure consistent execution and continuous improvement of incident response playbooks and operational runbooks, validating them through real incidents and simulations. Support the optimisation and tuning of security monitoring and detection capabilities, including SIEM and endpoint tooling, to improve signal quality and reduce false positives. Support the execution of the end to end vulnerability management process, including validation of findings and tracking remediation activities. Work closely with MSSP and security vendors to ensure effective delivery of security operations services. Challenge and validate vendor outputs, driving operational efficiency, quality improvements and better use of tooling capabilities. Actively design and implement automation and orchestration to reduce manual effort, repetitive or high volume tasks, improve response times and increase consistency across security operations processes. Work with the Security Engineering team to ensure tooling, logging and detection gaps are identified and addressed. Support the effective operation of 24x7 security monitoring, including coordination with third party providers. Contribute to the development and delivery of operational MI and reporting, ensuring accuracy and insight into security trends and performance. Maintain visibility of security incidents, trends and operational risks, escalating issues where required. Technical Skills: Strong hands on experience of Security Operations tools and capabilities, including SIEM and SOAR platforms (e.g. Sentinel, ServiceNow, Splunk SOAR, Cortex), Endpoint Detection & Response (EDR/XDR), Strong hands on experience of Threat Intelligence platforms (e.g. Recorded Future, Doppel, ZeroFox, Google Threat Intelligence), Vulnerability management solutions (e.g. Tenable, Rapid7), and Insider Risk and DLP tools (e.g. Purview, Netskope). Strong hands on experience with Network security solutions like Next Gen Firewalls, Network Anomaly, WAF & DDoS solutions. Experience of leading and responding to Cyber Incident Response aligned to NIST Knowledge of threat detection techniques and use case development Experience of applying threat intelligence in an operational context Strong experience with vulnerability management tools and processes Strong awareness of cloud services and supporting security controls and monitoring capabilities Working knowledge of Microsoft security stack (Defender, Sentinel, Purview), Active Directory and Azure AD, Windows and Linux environments. Experience with data loss prevention and insider risk tooling advantageous Hands on experience with automation and scripting (e.g. PowerShell, Python) highly desirable Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST, MITRE ATT&CK Knowledge of relevant regulatory requirements (e.g. GDPR, FCA/PRA) Experience in an Information Security role gained in a financial services environment preferred Experience working in a Security Operations role for a minimum 7 years and operating within a Lead / Senior Analyst role for at least 3 years. Knowledge & Skills Strong analytical and investigative capability Ability to work under pressure and manage multiple concurrent incidents and priorities Strong ownership of tasks, attention to detail and follow through to conclusion Ability to provide technical leadership without formal line management responsibility Ability to challenge approach, tooling and processes to improve operational effectiveness Structured, self starting and able to work under own initiative Effective communication skills, both written and verbal Ability to plan, organise and deliver tasks with minimal supervision Collaborative approach to working with analysts, engineering teams and external partners Strong focus on quality, consistency and continuous improvement About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy to use solutions to suit people from all walks of life. We're one of the UK's fastest growing investment platform businesses, trusted by everyone from professional financial advisers to first time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates
27/07/2026
Full time
Job Description To support the Head of Security Operations in delivering effective day-to-day security operations, ensuring AJ Bell maintains the appropriate capability to detect, investigate and respond to security events and incidents. The Security Operations Technical Lead is responsible for ensuring that security operations activities are executed efficiently, consistently and in line with defined SLAs and operational standards, through hands on technical leadership across SOC, Incident Response, Threat Intelligence, Insider Risk and Vulnerability Management. This role acts as a senior technical escalation point, supporting complex investigations and driving improvements in detection, response, automation and operational processes. The role holder is expected to lead through expertise, supporting analysts and ensuring Security Operations operates with discipline, quality and continuous improvement. The key responsibilities of the role are: Act as the primary technical escalation point for security events and incidents identified by the Security Operations team. Support the Head of Security Operations in ensuring AJ Bell has the appropriate capability to detect and respond to security events and incidents. Oversee the day to day execution of security operations, ensuring alerts and incidents are handled in line with defined processes and SLAs. Ensure security operations SLAs and OLAs are met, including alert triage, escalation and incident response timelines, highlighting and addressing risks where required. Ensure adherence to our KRI and KPI's and any variation in these are raised to the Head of Security Operations. Provide hands on support in the investigation and response to security incidents, including endpoint, identity, network, cloud and insider related threats. Ensure consistent execution and continuous improvement of incident response playbooks and operational runbooks, validating them through real incidents and simulations. Support the optimisation and tuning of security monitoring and detection capabilities, including SIEM and endpoint tooling, to improve signal quality and reduce false positives. Support the execution of the end to end vulnerability management process, including validation of findings and tracking remediation activities. Work closely with MSSP and security vendors to ensure effective delivery of security operations services. Challenge and validate vendor outputs, driving operational efficiency, quality improvements and better use of tooling capabilities. Actively design and implement automation and orchestration to reduce manual effort, repetitive or high volume tasks, improve response times and increase consistency across security operations processes. Work with the Security Engineering team to ensure tooling, logging and detection gaps are identified and addressed. Support the effective operation of 24x7 security monitoring, including coordination with third party providers. Contribute to the development and delivery of operational MI and reporting, ensuring accuracy and insight into security trends and performance. Maintain visibility of security incidents, trends and operational risks, escalating issues where required. Technical Skills: Strong hands on experience of Security Operations tools and capabilities, including SIEM and SOAR platforms (e.g. Sentinel, ServiceNow, Splunk SOAR, Cortex), Endpoint Detection & Response (EDR/XDR), Strong hands on experience of Threat Intelligence platforms (e.g. Recorded Future, Doppel, ZeroFox, Google Threat Intelligence), Vulnerability management solutions (e.g. Tenable, Rapid7), and Insider Risk and DLP tools (e.g. Purview, Netskope). Strong hands on experience with Network security solutions like Next Gen Firewalls, Network Anomaly, WAF & DDoS solutions. Experience of leading and responding to Cyber Incident Response aligned to NIST Knowledge of threat detection techniques and use case development Experience of applying threat intelligence in an operational context Strong experience with vulnerability management tools and processes Strong awareness of cloud services and supporting security controls and monitoring capabilities Working knowledge of Microsoft security stack (Defender, Sentinel, Purview), Active Directory and Azure AD, Windows and Linux environments. Experience with data loss prevention and insider risk tooling advantageous Hands on experience with automation and scripting (e.g. PowerShell, Python) highly desirable Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST, MITRE ATT&CK Knowledge of relevant regulatory requirements (e.g. GDPR, FCA/PRA) Experience in an Information Security role gained in a financial services environment preferred Experience working in a Security Operations role for a minimum 7 years and operating within a Lead / Senior Analyst role for at least 3 years. Knowledge & Skills Strong analytical and investigative capability Ability to work under pressure and manage multiple concurrent incidents and priorities Strong ownership of tasks, attention to detail and follow through to conclusion Ability to provide technical leadership without formal line management responsibility Ability to challenge approach, tooling and processes to improve operational effectiveness Structured, self starting and able to work under own initiative Effective communication skills, both written and verbal Ability to plan, organise and deliver tasks with minimal supervision Collaborative approach to working with analysts, engineering teams and external partners Strong focus on quality, consistency and continuous improvement About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy to use solutions to suit people from all walks of life. We're one of the UK's fastest growing investment platform businesses, trusted by everyone from professional financial advisers to first time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates
Make the Connection. At Vix Technology, we're helping millions of people move through cities every day. Globally, our technology powers public transport networks in more than 200 cities worldwide. For over 35 years we've been delivering smarter fare collection, passenger information and transit solutions that make travelling easier. Now we're looking for a Cyber Security Analyst to join our growing global security team. If you've already gained a year or two of experience in cyber security-or recently completed a degree or apprenticeship with some hands on industry exposure-and you're looking for a role where you can learn fast, take ownership and work alongside experienced security professionals, we'd love to hear from you. This isn't a role where you'll be pigeonholed into one area of cyber security. You'll get exposure to vulnerability management, customer security reporting, governance, compliance, incident response, bid support and security operations, giving you a broad foundation to build an exciting career. Working from our Manchester office (three days a week), you'll collaborate with colleagues across the UK, France and the USA, helping to protect systems that support public transport networks across the globe. What you'll be doing You'll become a key member of our Security-as-a-Service team, helping customers understand and improve their security posture while supporting our internal teams to deliver secure, resilient solutions. One day you might be analysing vulnerabilities and helping engineering teams prioritise remediation. The next, you'll be producing customer-facing security reports, supporting an audit, contributing to a security bid or working with colleagues across engineering, cloud and IT to embed security best practice. You'll translate technical information into practical advice, help improve the way we manage security across the business and play an important role in building a positive security culture at Vix. No two days are quite the same-which makes this an ideal opportunity for someone who enjoys variety, solving problems and continually learning. About you You're naturally curious and enjoy understanding how things work. You ask good questions, communicate confidently with different people and like solving problems rather than simply identifying them. You've already developed a solid understanding of cyber security fundamentals through your degree, apprenticeship or your first role, and you're now looking for an environment where you can broaden your experience across multiple areas of security. You'll probably have around 1-2 years' experience in cyber security or IT, along with a good understanding of topics such as vulnerability management, security risk, secure configuration and incident response. Just as importantly, you'll be organised, collaborative and comfortable explaining technical concepts in a way that makes sense to different audiences. We'd especially like to hear from you if you have experience or exposure to: Cyber Security, Computer Science or IT through a degree, apprenticeship or commercial role Security reporting, vulnerability management or governance AWS or cloud security fundamentals Security frameworks such as ISO 27001, NIST or CIS Customer facing communication or stakeholder engagement Security certifications such as Security+, CySA+ or similar (or you're working towards one) Don't worry if you don't tick every box-we're much more interested in your potential, curiosity and willingness to learn. Why Vix? Joining Vix means becoming part of a global technology company where your work has real world impact. You'll work with experienced security professionals across three continents, gain exposure to a broad range of technologies and security disciplines, and have genuine opportunities to develop your career. If you're looking for your next step in cyber security-and a role that will help you build the skills and experience to become a well rounded security professional,we'd love to hear from you. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A great team of like minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare and Spectacle Vouchers Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
26/07/2026
Full time
Make the Connection. At Vix Technology, we're helping millions of people move through cities every day. Globally, our technology powers public transport networks in more than 200 cities worldwide. For over 35 years we've been delivering smarter fare collection, passenger information and transit solutions that make travelling easier. Now we're looking for a Cyber Security Analyst to join our growing global security team. If you've already gained a year or two of experience in cyber security-or recently completed a degree or apprenticeship with some hands on industry exposure-and you're looking for a role where you can learn fast, take ownership and work alongside experienced security professionals, we'd love to hear from you. This isn't a role where you'll be pigeonholed into one area of cyber security. You'll get exposure to vulnerability management, customer security reporting, governance, compliance, incident response, bid support and security operations, giving you a broad foundation to build an exciting career. Working from our Manchester office (three days a week), you'll collaborate with colleagues across the UK, France and the USA, helping to protect systems that support public transport networks across the globe. What you'll be doing You'll become a key member of our Security-as-a-Service team, helping customers understand and improve their security posture while supporting our internal teams to deliver secure, resilient solutions. One day you might be analysing vulnerabilities and helping engineering teams prioritise remediation. The next, you'll be producing customer-facing security reports, supporting an audit, contributing to a security bid or working with colleagues across engineering, cloud and IT to embed security best practice. You'll translate technical information into practical advice, help improve the way we manage security across the business and play an important role in building a positive security culture at Vix. No two days are quite the same-which makes this an ideal opportunity for someone who enjoys variety, solving problems and continually learning. About you You're naturally curious and enjoy understanding how things work. You ask good questions, communicate confidently with different people and like solving problems rather than simply identifying them. You've already developed a solid understanding of cyber security fundamentals through your degree, apprenticeship or your first role, and you're now looking for an environment where you can broaden your experience across multiple areas of security. You'll probably have around 1-2 years' experience in cyber security or IT, along with a good understanding of topics such as vulnerability management, security risk, secure configuration and incident response. Just as importantly, you'll be organised, collaborative and comfortable explaining technical concepts in a way that makes sense to different audiences. We'd especially like to hear from you if you have experience or exposure to: Cyber Security, Computer Science or IT through a degree, apprenticeship or commercial role Security reporting, vulnerability management or governance AWS or cloud security fundamentals Security frameworks such as ISO 27001, NIST or CIS Customer facing communication or stakeholder engagement Security certifications such as Security+, CySA+ or similar (or you're working towards one) Don't worry if you don't tick every box-we're much more interested in your potential, curiosity and willingness to learn. Why Vix? Joining Vix means becoming part of a global technology company where your work has real world impact. You'll work with experienced security professionals across three continents, gain exposure to a broad range of technologies and security disciplines, and have genuine opportunities to develop your career. If you're looking for your next step in cyber security-and a role that will help you build the skills and experience to become a well rounded security professional,we'd love to hear from you. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A great team of like minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare and Spectacle Vouchers Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
IT Support Analyst Location: London, UK (Hybrid Working) Salary range: £30,000 - £35,000 plus benefits including annual discretionary bonus Join Our Global IT Team We're looking for a proactive and motivated IT Support Analyst to join our global IT team. This is an exciting opportunity for someone with previous IT service desk or technical support experience who enjoys solving problems, supporting users, and developing their technical expertise across a modern global technology environment. Based in our London office, you'll play a key role in supporting employees across the UK and internationally, providing hands on endpoint support, managing IT platforms, and contributing to projects that help improve the way our teams work. This role offers excellent opportunities for professional development, exposure to a broad range of technologies, and the chance to work closely with colleagues across the business and around the world. What You'll Be Doing Global IT Support Provide 2nd line IT support to users across the UK and global business. Manage and respond to support requests through our Jira ticketing system. Support employee onboarding and offboarding processes. Administer key business platforms including:Microsoft 365Microsoft IntuneGoogle WorkspaceKandjiUbiquiti Create and maintain technical documentation and user guides. Support meeting room technology and collaboration tools. Assist with company wide Town Halls and All Hands events. Endpoint & User Support Install, configure, and maintain laptops, desktops, and other hardware. Provide both remote and in person support for employees. Troubleshoot hardware, software, and connectivity issues. Network & Infrastructure Support Monitor and maintain office networks, Wi Fi, and connectivity. Support storage infrastructure and backup solutions. Assist with troubleshooting and resolving network outages and performance issues. IT Projects & Continuous Improvement Collaborate with the wider IT team on global improvement initiatives. Support the rollout of new tools, technologies, and processes. Identify opportunities to improve support services and user experience. What We're Looking For Previous experience in an IT Service Desk, IT Support, or Technical Support role. Strong troubleshooting and problem solving skills. Experience supporting Windows operating systems. Excellent communication skills and the ability to support both technical and non technical users. Strong organisational skills with the ability to manage multiple priorities. Good understanding of IT security and cybersecurity best practices. A proactive, customer focused approach and willingness to learn. Desirable Experience Microsoft 365, Entra ID, and Intune Google Workspace Linux and macOS environments Android and iOS devices Wired and wireless networking Server and endpoint hardware support What You'll Gain Microsoft 365, Entra ID and Intune Google Workspace Ubiquiti networking solutions Firewall technologies including WatchGuard and FortiGate VPN technologies and network security Cloud based identity and device management NAS and storage platforms Endpoint security tools Modern SaaS IT administration platforms Why Join Us? You'll be joining a collaborative and supportive global IT team where you'll have the opportunity to broaden your technical skillset, contribute to meaningful projects, and make a real impact across the business. We know great candidates don't always tick every box. If you're excited about the role and believe you could be a great fit, we'd love to hear from you.
26/07/2026
Full time
IT Support Analyst Location: London, UK (Hybrid Working) Salary range: £30,000 - £35,000 plus benefits including annual discretionary bonus Join Our Global IT Team We're looking for a proactive and motivated IT Support Analyst to join our global IT team. This is an exciting opportunity for someone with previous IT service desk or technical support experience who enjoys solving problems, supporting users, and developing their technical expertise across a modern global technology environment. Based in our London office, you'll play a key role in supporting employees across the UK and internationally, providing hands on endpoint support, managing IT platforms, and contributing to projects that help improve the way our teams work. This role offers excellent opportunities for professional development, exposure to a broad range of technologies, and the chance to work closely with colleagues across the business and around the world. What You'll Be Doing Global IT Support Provide 2nd line IT support to users across the UK and global business. Manage and respond to support requests through our Jira ticketing system. Support employee onboarding and offboarding processes. Administer key business platforms including:Microsoft 365Microsoft IntuneGoogle WorkspaceKandjiUbiquiti Create and maintain technical documentation and user guides. Support meeting room technology and collaboration tools. Assist with company wide Town Halls and All Hands events. Endpoint & User Support Install, configure, and maintain laptops, desktops, and other hardware. Provide both remote and in person support for employees. Troubleshoot hardware, software, and connectivity issues. Network & Infrastructure Support Monitor and maintain office networks, Wi Fi, and connectivity. Support storage infrastructure and backup solutions. Assist with troubleshooting and resolving network outages and performance issues. IT Projects & Continuous Improvement Collaborate with the wider IT team on global improvement initiatives. Support the rollout of new tools, technologies, and processes. Identify opportunities to improve support services and user experience. What We're Looking For Previous experience in an IT Service Desk, IT Support, or Technical Support role. Strong troubleshooting and problem solving skills. Experience supporting Windows operating systems. Excellent communication skills and the ability to support both technical and non technical users. Strong organisational skills with the ability to manage multiple priorities. Good understanding of IT security and cybersecurity best practices. A proactive, customer focused approach and willingness to learn. Desirable Experience Microsoft 365, Entra ID, and Intune Google Workspace Linux and macOS environments Android and iOS devices Wired and wireless networking Server and endpoint hardware support What You'll Gain Microsoft 365, Entra ID and Intune Google Workspace Ubiquiti networking solutions Firewall technologies including WatchGuard and FortiGate VPN technologies and network security Cloud based identity and device management NAS and storage platforms Endpoint security tools Modern SaaS IT administration platforms Why Join Us? You'll be joining a collaborative and supportive global IT team where you'll have the opportunity to broaden your technical skillset, contribute to meaningful projects, and make a real impact across the business. We know great candidates don't always tick every box. If you're excited about the role and believe you could be a great fit, we'd love to hear from you.
Information Security Analyst - Nottingham Vacancy type Experienced hires Scheme Specialist Level Mid Business area Information Technology Duration Permanent Hours Full time Location Nottingham Reference number HCInfoSec Job title Information Security Analyst Team Information Technology - Technical Vacancy owner Helen Collins We're looking for a talented Information Security Analyst to provide dedicated operational support to the Information Security Manager, helping ensure that security risks are identified, monitored, evidenced and managed consistently across the firm. The role Browne Jacobson is trusted with highly confidential client and firm information, making effective information security essential to protecting our clients, colleagues, reputation and regulatory position. As an Information Security Analyst, you'll support the delivery of the firm's information security programme, including governance, technical control oversight, ISO 27001 assurance, supplier security reviews, vulnerability management, incident response support, staff awareness and client due diligence. What you'll be doing Supporting vulnerability management activity by helping track vulnerability assessment results, remediation actions, penetration test findings and progress updates. Supporting the investigation and management of information security incidents, including phishing, malware, suspected data loss, lost or stolen devices and other security concerns. Assisting with the development of the firms approach to Data Leakage Prevention (DLP). Supporting internal information security audits, including preparing audit questions, gathering evidence, documenting findings and tracking remediation actions through to closure. What we're looking for A solid understanding of core information security principles and best practices. Experience supporting information security, IT security, risk, compliance, audit or technology functions. Awareness of common cyber security threats, vulnerabilities and attack techniques. Familiarity with Microsoft security technologies such as Entra ID, Defender, Purview or Sentinel would be beneficial. Why Join Us? We offer a flexible and hybrid working model. Our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life. Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age. We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Take a look at our candidate interview pack for information about reasonable adjustments, what you can expect during the interview process, and guidance to help you prepare.
26/07/2026
Full time
Information Security Analyst - Nottingham Vacancy type Experienced hires Scheme Specialist Level Mid Business area Information Technology Duration Permanent Hours Full time Location Nottingham Reference number HCInfoSec Job title Information Security Analyst Team Information Technology - Technical Vacancy owner Helen Collins We're looking for a talented Information Security Analyst to provide dedicated operational support to the Information Security Manager, helping ensure that security risks are identified, monitored, evidenced and managed consistently across the firm. The role Browne Jacobson is trusted with highly confidential client and firm information, making effective information security essential to protecting our clients, colleagues, reputation and regulatory position. As an Information Security Analyst, you'll support the delivery of the firm's information security programme, including governance, technical control oversight, ISO 27001 assurance, supplier security reviews, vulnerability management, incident response support, staff awareness and client due diligence. What you'll be doing Supporting vulnerability management activity by helping track vulnerability assessment results, remediation actions, penetration test findings and progress updates. Supporting the investigation and management of information security incidents, including phishing, malware, suspected data loss, lost or stolen devices and other security concerns. Assisting with the development of the firms approach to Data Leakage Prevention (DLP). Supporting internal information security audits, including preparing audit questions, gathering evidence, documenting findings and tracking remediation actions through to closure. What we're looking for A solid understanding of core information security principles and best practices. Experience supporting information security, IT security, risk, compliance, audit or technology functions. Awareness of common cyber security threats, vulnerabilities and attack techniques. Familiarity with Microsoft security technologies such as Entra ID, Defender, Purview or Sentinel would be beneficial. Why Join Us? We offer a flexible and hybrid working model. Our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life. Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age. We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Take a look at our candidate interview pack for information about reasonable adjustments, what you can expect during the interview process, and guidance to help you prepare.
Hamilton Barnes Associates Limited
Newbury, Berkshire
Are you looking for an exciting new opportunity? Join a leading cyber resilience provider delivering end-to-end cyber security, digital forensics, e-Discovery, and compliance solutions. Combining deep technical expertise with managed security services and incident response capabilities, the organisation helps businesses and public sector organisations strengthen resilience, navigate evolving cyber threats, and operate with confidence. The leading cybersecurity and technology group is seeking a Microsoft Copilot Engineer to join its AI Enablement function and play a key role in shaping the adoption of AI across multiple businesses. This role offers the chance to work at the forefront of AI within a rapidly growing industry, influence AI strategy and adoption across an entire group of businesses, and develop innovative solutions in a security-first environment. If you're passionate about Microsoft Copilot, enjoy working with people as much as technology, and want to make a tangible impact on how AI is used within an organisation, this is an opportunity not to be missed! Responsibilities: Design, build and deploy Microsoft 365 Copilot solutions across multiple business units Develop and maintain custom agents using Copilot Studio Build automations and workflows using Power Automate and the wider Power Platform Lead and support Microsoft Copilot adoption initiatives across the organisation Deliver training sessions, workshops and enablement programmes for end users Gather requirements from stakeholders and translate business challenges into AI-driven solutions Create documentation, user guides and operational runbooks Support governance and compliance initiatives relating to AI deployment Collaborate with business representatives to identify and prioritise AI use cases Provide guidance on Microsoft Copilot best practices and emerging capabilities Skills/Must Have: Proven experience implementing and supporting Microsoft 365 Copilot Hands-on experience building agents using Copilot Studio Experience with Power Platform, including Power Automate Strong stakeholder management and communication skills Experience delivering training and driving technology adoption Business Analyst-style experience gathering requirements and translating them into solutions Understanding of Microsoft governance and compliance tools, including Purview, DLP and sensitivity labels Ability to work independently and manage multiple priorities Right to work in the UK Benefits: Hybrid working (3 days per week onsite) 5% employer pension contribution Opportunity to work within a fast-growing cybersecurity and technology group Exposure to cutting-edge Microsoft AI technologies Significant influence over AI adoption and strategy Strong career development opportunities within a rapidly evolving market Collaborative and innovative working environment Salary: £45,000 - £55,000 + 5% Pension
26/07/2026
Full time
Are you looking for an exciting new opportunity? Join a leading cyber resilience provider delivering end-to-end cyber security, digital forensics, e-Discovery, and compliance solutions. Combining deep technical expertise with managed security services and incident response capabilities, the organisation helps businesses and public sector organisations strengthen resilience, navigate evolving cyber threats, and operate with confidence. The leading cybersecurity and technology group is seeking a Microsoft Copilot Engineer to join its AI Enablement function and play a key role in shaping the adoption of AI across multiple businesses. This role offers the chance to work at the forefront of AI within a rapidly growing industry, influence AI strategy and adoption across an entire group of businesses, and develop innovative solutions in a security-first environment. If you're passionate about Microsoft Copilot, enjoy working with people as much as technology, and want to make a tangible impact on how AI is used within an organisation, this is an opportunity not to be missed! Responsibilities: Design, build and deploy Microsoft 365 Copilot solutions across multiple business units Develop and maintain custom agents using Copilot Studio Build automations and workflows using Power Automate and the wider Power Platform Lead and support Microsoft Copilot adoption initiatives across the organisation Deliver training sessions, workshops and enablement programmes for end users Gather requirements from stakeholders and translate business challenges into AI-driven solutions Create documentation, user guides and operational runbooks Support governance and compliance initiatives relating to AI deployment Collaborate with business representatives to identify and prioritise AI use cases Provide guidance on Microsoft Copilot best practices and emerging capabilities Skills/Must Have: Proven experience implementing and supporting Microsoft 365 Copilot Hands-on experience building agents using Copilot Studio Experience with Power Platform, including Power Automate Strong stakeholder management and communication skills Experience delivering training and driving technology adoption Business Analyst-style experience gathering requirements and translating them into solutions Understanding of Microsoft governance and compliance tools, including Purview, DLP and sensitivity labels Ability to work independently and manage multiple priorities Right to work in the UK Benefits: Hybrid working (3 days per week onsite) 5% employer pension contribution Opportunity to work within a fast-growing cybersecurity and technology group Exposure to cutting-edge Microsoft AI technologies Significant influence over AI adoption and strategy Strong career development opportunities within a rapidly evolving market Collaborative and innovative working environment Salary: £45,000 - £55,000 + 5% Pension
IT Cyber Security Analyst Scunthorpe, North Lincolnshire £45,000 - £55,000 + Training and Development + Great Pension + 27 Days Annual Leave + Bank Holidays + Life Assurance + Health Cash Plan + EAP + Sick Pay Are you a cyber security professional looking to take ownership of patching, threat detection, and incident response in a large-scale enterprise environment while playing a key role in strengthening security maturity? This is a fantastic opportunity to join a well-established organisation undergoing a major cyber transformation, where you will be at the centre of defending critical IT and OT systems. Working closely with internal teams and external SOC/MDR providers, you will contribute to monitoring threats, responding to incidents, and improving overall security posture. In this role, you will take ownership of patching across the IT estate, coordinate remediation on critical systems, and support vulnerability management processes. You will also contribute to threat hunting activities and help continuously enhance detection and response capabilities. The ideal candidate will have hands on cyber security experience, strong knowledge across networks, endpoints, identity, and cloud security, and the ability to work collaboratively across technical teams to drive security improvements. The Role: Monitor, triage, and respond to security incidents alongside SOC/MDR providers Own patching processes across endpoints and servers Coordinate vulnerability management and remediation activities Support threat hunting and detection improvement initiatives Contribute to audits, compliance, and security control implementation The Person: Experience in cyber security, IT support, or OT/engineering environments Strong understanding of security across networks, endpoints, identity, and cloud Experience with patching tools and vulnerability management Knowledge of SOC operations and incident response Excellent problem solving and communication skills Reference Number: BBBH276210 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
26/07/2026
Full time
IT Cyber Security Analyst Scunthorpe, North Lincolnshire £45,000 - £55,000 + Training and Development + Great Pension + 27 Days Annual Leave + Bank Holidays + Life Assurance + Health Cash Plan + EAP + Sick Pay Are you a cyber security professional looking to take ownership of patching, threat detection, and incident response in a large-scale enterprise environment while playing a key role in strengthening security maturity? This is a fantastic opportunity to join a well-established organisation undergoing a major cyber transformation, where you will be at the centre of defending critical IT and OT systems. Working closely with internal teams and external SOC/MDR providers, you will contribute to monitoring threats, responding to incidents, and improving overall security posture. In this role, you will take ownership of patching across the IT estate, coordinate remediation on critical systems, and support vulnerability management processes. You will also contribute to threat hunting activities and help continuously enhance detection and response capabilities. The ideal candidate will have hands on cyber security experience, strong knowledge across networks, endpoints, identity, and cloud security, and the ability to work collaboratively across technical teams to drive security improvements. The Role: Monitor, triage, and respond to security incidents alongside SOC/MDR providers Own patching processes across endpoints and servers Coordinate vulnerability management and remediation activities Support threat hunting and detection improvement initiatives Contribute to audits, compliance, and security control implementation The Person: Experience in cyber security, IT support, or OT/engineering environments Strong understanding of security across networks, endpoints, identity, and cloud Experience with patching tools and vulnerability management Knowledge of SOC operations and incident response Excellent problem solving and communication skills Reference Number: BBBH276210 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Overview Job Description: We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. Responsibilities Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Qualifications Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organisation. More about us Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. Applications are open until insert date . Ready to make an impact? Apply now and join us to inspire the next era of sustainable energy! Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of AI and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
26/07/2026
Full time
Overview Job Description: We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. Responsibilities Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Qualifications Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organisation. More about us Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. Applications are open until insert date . Ready to make an impact? Apply now and join us to inspire the next era of sustainable energy! Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of AI and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Job Description Overview Join our organisation! AtkinsRéalis is growing its Business Analysis consulting team and is looking for people who are curious, who want to become part of our customers' digital journey and who are eager to shape impactful business solutions. Are you ready to drive innovation and deliver real value as a Business Analyst? We are looking to build our multi-disciplinary team with people from diverse backgrounds who want to be part of AtkinsRéalis Centre of Excellence for Business Analysis. You may be a recent graduate or a more experienced professional seeking a new challenge. We welcome applications from creative and adaptable problem solvers who want to be part of shaping the future, whilst expanding your own career potentials. You'll find this role could take your career wherever your interests lie. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. And we're ready to help you grow. As a Business Analyst in our Secure Government business unit, you'll have all the support you need to succeed. You will be an integral part of our Digital, Data and AI consulting team. This could involve working in private and public sector environments and could provide opportunities for overseas working if that's what interests you. Your role The role as a Business Analyst within our Digital, Data and AI consulting team will involve: Delivering exceptional results for our clients by putting value at the core of everything we do. Collaborate with cross-functional teams to drive digital initiatives and shape the culture and behaviours required for successful digital adoption. Analyse processes and operations, using appropriate tools and techniques to identify improvements in accordance with client objectives, including workshop facilitation. Facilitate and manage end-to-end requirements development-from initial business needs through user-level requirements-ensuring clear translation, traceability, and alignment to support the creation of value-adding digital solutions. Develop/lead transformation roadmaps that form the foundation of digital change for our customers. Influence Agile practices within our client's environment, helping to shape key activities and actively participating in sprints, scrums and retrospectives. Contributing to the development of operational improvement tools, techniques and methods that build capability within our teams, including exploring how AI-enabled approaches can enhance efficiency, insight and value. Championing our stakeholders' needs, ensuring development is aligned with their requirements and business goals. About you Experience in consulting services to clients or relevant business analyst role. Attained or working towards BA Diploma. Experience in technology-led transformation programmes across strategy, business design and change management. Experience in an agile project delivery environment (e.g., APMP, SAFe, MSP, DSDM, Scrum). Ability to support the translation of user needs and business requirements into user stories and acceptance criteria. Analysing complex problems, designing innovative solutions, and communicating them effectively to a wide range of audiences. Experience with core Business Analysis and delivery tools such as Visio for process modelling, Jira and Azure DevOps for backlog management, and other platforms that support effective requirements development and Agile delivery. Exemplary stakeholder engagement and management skills. An interest in emerging technology and being digital savvy. Experience in Security and or more of our key markets (Defence, Aerospace, Energy, Utilities, Highways, Rail or the Public Sector). Proactive in shaping the future of our team and contributing to our communities. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. Equal Opportunities We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Job Type and Inclusion Statement Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
26/07/2026
Full time
Job Description Overview Join our organisation! AtkinsRéalis is growing its Business Analysis consulting team and is looking for people who are curious, who want to become part of our customers' digital journey and who are eager to shape impactful business solutions. Are you ready to drive innovation and deliver real value as a Business Analyst? We are looking to build our multi-disciplinary team with people from diverse backgrounds who want to be part of AtkinsRéalis Centre of Excellence for Business Analysis. You may be a recent graduate or a more experienced professional seeking a new challenge. We welcome applications from creative and adaptable problem solvers who want to be part of shaping the future, whilst expanding your own career potentials. You'll find this role could take your career wherever your interests lie. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. And we're ready to help you grow. As a Business Analyst in our Secure Government business unit, you'll have all the support you need to succeed. You will be an integral part of our Digital, Data and AI consulting team. This could involve working in private and public sector environments and could provide opportunities for overseas working if that's what interests you. Your role The role as a Business Analyst within our Digital, Data and AI consulting team will involve: Delivering exceptional results for our clients by putting value at the core of everything we do. Collaborate with cross-functional teams to drive digital initiatives and shape the culture and behaviours required for successful digital adoption. Analyse processes and operations, using appropriate tools and techniques to identify improvements in accordance with client objectives, including workshop facilitation. Facilitate and manage end-to-end requirements development-from initial business needs through user-level requirements-ensuring clear translation, traceability, and alignment to support the creation of value-adding digital solutions. Develop/lead transformation roadmaps that form the foundation of digital change for our customers. Influence Agile practices within our client's environment, helping to shape key activities and actively participating in sprints, scrums and retrospectives. Contributing to the development of operational improvement tools, techniques and methods that build capability within our teams, including exploring how AI-enabled approaches can enhance efficiency, insight and value. Championing our stakeholders' needs, ensuring development is aligned with their requirements and business goals. About you Experience in consulting services to clients or relevant business analyst role. Attained or working towards BA Diploma. Experience in technology-led transformation programmes across strategy, business design and change management. Experience in an agile project delivery environment (e.g., APMP, SAFe, MSP, DSDM, Scrum). Ability to support the translation of user needs and business requirements into user stories and acceptance criteria. Analysing complex problems, designing innovative solutions, and communicating them effectively to a wide range of audiences. Experience with core Business Analysis and delivery tools such as Visio for process modelling, Jira and Azure DevOps for backlog management, and other platforms that support effective requirements development and Agile delivery. Exemplary stakeholder engagement and management skills. An interest in emerging technology and being digital savvy. Experience in Security and or more of our key markets (Defence, Aerospace, Energy, Utilities, Highways, Rail or the Public Sector). Proactive in shaping the future of our team and contributing to our communities. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. Equal Opportunities We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Job Type and Inclusion Statement Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
National Gas Transmission PLC
Warwick, Warwickshire
Select how often (in days) to receive an alert: Vulnerability Analyst/ Cyber Security Data Analyst Warwick, Hybrid flexible working At National Gas, the work we do matters. As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future. Join us and help secure Britain's energy. About the role: The Attack Surface Reduction (ASR) team within Cyber Security is responsible for identifying, measuring and reducing security risk across National Gas by proactively testing, assessing and challenging the resilience of our technology and operational environments. The Vulnerability Analyst (or Cyber Security Data Analyst) helps to deliver a comprehensive programme of security testing, including vulnerability scanning and security configuration reviews, ensuring weaknesses are identified early and accurately. For this role we can consider a strong Data Analyst (MS Excel, Power BI) to manipulate and present data and confidently and clearly manage internal stakeholders. A strong interest and broad knowledge of Cyber Security would be highly regarded. What you'll be doing: Vulnerability Assessment: Conducting regular vulnerability assessments using automated scanning tools, manual testing techniques, and security best practices to identify vulnerabilities in systems, networks, and applications. Vulnerability Reporting: Generating detailed vulnerability assessment reports, including findings, recommendations, and risk assessments, to communicate the status of vulnerabilities to management and stakeholders. Vulnerability Management: Managing the lifecycle of vulnerabilities from discovery to remediation, including vulnerability triage, prioritization, tracking, and reporting. Risk Analysis: Analysing the impact and severity of identified vulnerabilities Remediation Planning: Collaborating with system administrators, developers, and other stakeholders Patch Management: Working closely with IT teams to ensure that security patches and updates are applied promptly Security Awareness: Providing guidance and training to employees. What you'll bring: Strong analytical and investigative skills, using MS Excel and PowerBI confidently Effective communication (written and verbal) and collaboration across different teams. Critical thinking and problem-solving abilities. Prioritisation: working in a rapidly changing environment, you'll need to be able to prioritise multiple activities. Initiative: the ability to work on your own initiative and take responsibility for your and team deliverables. Positive attitude: having a willingness to learn and develop yourself. Relevant University degree in Computer / Cyber Security / Engineering and Security certifications will be an advantage e.g. CISSP, CISM, SEC+, GIAC Security Essentials (GSEC). Knowledge of cybersecurity, physical security, and risk management principles as well as Operational Technology (OT) and Critical National Infrastructure (CNI). Ability to adapt to evolving threat landscapes. Detailed knowledge of the hardware and software systems in use across both IT and OT domains and the architectural arrangements in place to support management and operation of systems. Security Clearance: This role is subject to National Security Vetting (NSV). Candidates must be eligible to obtain and maintain Security Clearance (SC) throughout their employment. For further information, visit (UK Security Vetting: Clearance Levels). What we can offer you: Double-match pension (up to 12% company contribution) Annual performance bonus up to 6% Salary sacrifice car scheme 10x salary life assurance and income protection Flexible benefits including healthcare, dental, and technology options Family-friendly policies, wellbeing support, and professional development opportunities Inclusive recruitment: We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond. National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant. More Information Advert close: 29th July 2026, with interviews soon after
26/07/2026
Full time
Select how often (in days) to receive an alert: Vulnerability Analyst/ Cyber Security Data Analyst Warwick, Hybrid flexible working At National Gas, the work we do matters. As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future. Join us and help secure Britain's energy. About the role: The Attack Surface Reduction (ASR) team within Cyber Security is responsible for identifying, measuring and reducing security risk across National Gas by proactively testing, assessing and challenging the resilience of our technology and operational environments. The Vulnerability Analyst (or Cyber Security Data Analyst) helps to deliver a comprehensive programme of security testing, including vulnerability scanning and security configuration reviews, ensuring weaknesses are identified early and accurately. For this role we can consider a strong Data Analyst (MS Excel, Power BI) to manipulate and present data and confidently and clearly manage internal stakeholders. A strong interest and broad knowledge of Cyber Security would be highly regarded. What you'll be doing: Vulnerability Assessment: Conducting regular vulnerability assessments using automated scanning tools, manual testing techniques, and security best practices to identify vulnerabilities in systems, networks, and applications. Vulnerability Reporting: Generating detailed vulnerability assessment reports, including findings, recommendations, and risk assessments, to communicate the status of vulnerabilities to management and stakeholders. Vulnerability Management: Managing the lifecycle of vulnerabilities from discovery to remediation, including vulnerability triage, prioritization, tracking, and reporting. Risk Analysis: Analysing the impact and severity of identified vulnerabilities Remediation Planning: Collaborating with system administrators, developers, and other stakeholders Patch Management: Working closely with IT teams to ensure that security patches and updates are applied promptly Security Awareness: Providing guidance and training to employees. What you'll bring: Strong analytical and investigative skills, using MS Excel and PowerBI confidently Effective communication (written and verbal) and collaboration across different teams. Critical thinking and problem-solving abilities. Prioritisation: working in a rapidly changing environment, you'll need to be able to prioritise multiple activities. Initiative: the ability to work on your own initiative and take responsibility for your and team deliverables. Positive attitude: having a willingness to learn and develop yourself. Relevant University degree in Computer / Cyber Security / Engineering and Security certifications will be an advantage e.g. CISSP, CISM, SEC+, GIAC Security Essentials (GSEC). Knowledge of cybersecurity, physical security, and risk management principles as well as Operational Technology (OT) and Critical National Infrastructure (CNI). Ability to adapt to evolving threat landscapes. Detailed knowledge of the hardware and software systems in use across both IT and OT domains and the architectural arrangements in place to support management and operation of systems. Security Clearance: This role is subject to National Security Vetting (NSV). Candidates must be eligible to obtain and maintain Security Clearance (SC) throughout their employment. For further information, visit (UK Security Vetting: Clearance Levels). What we can offer you: Double-match pension (up to 12% company contribution) Annual performance bonus up to 6% Salary sacrifice car scheme 10x salary life assurance and income protection Flexible benefits including healthcare, dental, and technology options Family-friendly policies, wellbeing support, and professional development opportunities Inclusive recruitment: We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond. National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant. More Information Advert close: 29th July 2026, with interviews soon after
Location(s):UK, Europe & Africa : UK : Leeds BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Senior SOC Analyst Requisition ID: 123212 Location: Leeds Grade: GG09-GG10 Referral Bonus: £5,000 SOC Senior Analyst & Shift Lead Role description BAE Systems have been contracted to undertake the day to day operation of (and incremental improvement of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected are predominantly hosted in Azure and AWS cloud platforms, with many hundred systems within these environments that must be protected. The customer is committed to development of this improved SOC to be a benchmark of best practice and excellence in reflection of the significant threat that the protected systems are subject to. The SOC will be staffed by a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24/7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks. These roles require a minimum of SC clearance and be prepared to undergo DV clearance. Initial requirements are for a blend of 6 month and 12 month roles, which may be extended in future subject to other programme variables that will be clarified during delivery. Position is expected to work from company offices on a full time basis. Responsibilities Ensure that the shift handover brief is prepared and delivered to the incoming shift Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Assist with remediation activities and conduct permitted remediation (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks. Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review. Understand Threat Intelligence and its use in an operational environment Support incident response to national scale incidents in a coaching capacity Work with other teams within BAE to improve services on the basis of customer needs. Produce new workflows for automation into SOAR tools for common attack types. Continually improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and/or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS &/or Azure cloud services Experience of Splunk (with ES) &/or Sentinel, content development experience desirable Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset - Mentor team. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Team player and adept at working in multi-disciplinary and diverse teams Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
26/07/2026
Full time
Location(s):UK, Europe & Africa : UK : Leeds BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Senior SOC Analyst Requisition ID: 123212 Location: Leeds Grade: GG09-GG10 Referral Bonus: £5,000 SOC Senior Analyst & Shift Lead Role description BAE Systems have been contracted to undertake the day to day operation of (and incremental improvement of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected are predominantly hosted in Azure and AWS cloud platforms, with many hundred systems within these environments that must be protected. The customer is committed to development of this improved SOC to be a benchmark of best practice and excellence in reflection of the significant threat that the protected systems are subject to. The SOC will be staffed by a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24/7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks. These roles require a minimum of SC clearance and be prepared to undergo DV clearance. Initial requirements are for a blend of 6 month and 12 month roles, which may be extended in future subject to other programme variables that will be clarified during delivery. Position is expected to work from company offices on a full time basis. Responsibilities Ensure that the shift handover brief is prepared and delivered to the incoming shift Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Assist with remediation activities and conduct permitted remediation (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks. Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review. Understand Threat Intelligence and its use in an operational environment Support incident response to national scale incidents in a coaching capacity Work with other teams within BAE to improve services on the basis of customer needs. Produce new workflows for automation into SOAR tools for common attack types. Continually improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and/or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS &/or Azure cloud services Experience of Splunk (with ES) &/or Sentinel, content development experience desirable Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset - Mentor team. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Team player and adept at working in multi-disciplinary and diverse teams Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
You will need to login before you can apply for a job. Job Description - SOC Analysts (DV Security Clearance) Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers. The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government and CNI. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality. Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. Triaging events through validating suspicious events and incidents by use of dedicated tools. Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. Production of the monthly security reports. Required qualifications to be successful in this role Be willing to learn how to resolve technical issues. Demonstrate an interest in Cyber Security. Be detail orientated and show the ability to take a structured approach to procedures and working instructions. Have an aptitude for understanding and analysing data for troubleshooting purposes. Strong written communication, critical thinking, and analysis skills. Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. A desire to keep learning with a curious and creative mindset. Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because . You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world. Skills Blue Teaming Cyber Incident response Security Analysis Security Operations Center SIEM Communication Fortigate Incident Management SentinelOne Incident Response Splunk Reference
26/07/2026
Full time
You will need to login before you can apply for a job. Job Description - SOC Analysts (DV Security Clearance) Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers. The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government and CNI. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality. Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. Triaging events through validating suspicious events and incidents by use of dedicated tools. Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. Production of the monthly security reports. Required qualifications to be successful in this role Be willing to learn how to resolve technical issues. Demonstrate an interest in Cyber Security. Be detail orientated and show the ability to take a structured approach to procedures and working instructions. Have an aptitude for understanding and analysing data for troubleshooting purposes. Strong written communication, critical thinking, and analysis skills. Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. A desire to keep learning with a curious and creative mindset. Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because . You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world. Skills Blue Teaming Cyber Incident response Security Analysis Security Operations Center SIEM Communication Fortigate Incident Management SentinelOne Incident Response Splunk Reference
Cyber Security Operations Manager (Hybrid) Location: Bournemouth (2 days per week in-office) Salary: £65-75k + competitive bonus & benefits Lead and evolve a high-performing cyber security operations function within a fast-paced, values-driven environment. This role offers the opportunity to shape security strategy, strengthen incident response capabilities, and drive continuous improvement across monitoring, detection, and risk management. You'll take ownership of security operations, managing a team of analysts while working closely with senior stakeholders to enhance resilience, governance, and compliance. From leading incident response and threat hunting to influencing long-term security roadmaps, you'll play a key role in protecting critical systems and data. We're looking for a hands-on cyber leader with strong technical depth, proven experience in security operations, and the ability to translate complex risks into clear business impact. A background in frameworks such as ISO27001, NIST or similar, alongside relevant certifications, will be highly beneficial. Excellent benefits, flexible hybrid working, and the chance to make a genuine impact in a forward-thinking organisation.
26/07/2026
Full time
Cyber Security Operations Manager (Hybrid) Location: Bournemouth (2 days per week in-office) Salary: £65-75k + competitive bonus & benefits Lead and evolve a high-performing cyber security operations function within a fast-paced, values-driven environment. This role offers the opportunity to shape security strategy, strengthen incident response capabilities, and drive continuous improvement across monitoring, detection, and risk management. You'll take ownership of security operations, managing a team of analysts while working closely with senior stakeholders to enhance resilience, governance, and compliance. From leading incident response and threat hunting to influencing long-term security roadmaps, you'll play a key role in protecting critical systems and data. We're looking for a hands-on cyber leader with strong technical depth, proven experience in security operations, and the ability to translate complex risks into clear business impact. A background in frameworks such as ISO27001, NIST or similar, alongside relevant certifications, will be highly beneficial. Excellent benefits, flexible hybrid working, and the chance to make a genuine impact in a forward-thinking organisation.
Role: SOC Shift Lead & Lead Analyst - London Location: London (24/7 operation) Salary: Competitive salary and package dependent on experience Career Level: Associate Manager/ Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description As a SOC Shift Lead, you will provide advanced investigation and analysis, acting as the escalation point for complex and high-severity incidents. You will conduct root cause analysis, guide and mentor L1 Analysts, and support incident containment, remediation, and recovery efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. for sovereign AI. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non standard unsociable shift hours that will be part of that rota. Key Responsibilities Investigate escalated incidents to determine attack vectors, scope, and potential impact. Correlate events across multiple data sources to build a comprehensive incident narrative. Execute containment, eradication, and recovery activities in coordination with IT/OT stakeholders. Lead response for medium to high severity incidents and document detailed investigation reports. Conduct tuning of detection rules and thresholds in collaboration with the Security Content Engineer. Support continuous improvement by identifying gaps in detection coverage and playbooks. Mentor and provide technical guidance to L1 Analysts. Participate in periodic SOC exercises and simulated incident response drills. Be part of 24/7 SOC Team, need to work in shifts. As a shift lead you will be responsible for handling escalations of the Technology Operations Centre in that particular shift. You Would be accountable in absence of a SOC manager or NOC lead. Essential skills Education: Bachelor's degree in Cybersecurity, Computer Science, or related field. Experience: 7-10 years in SOC, Incident Response, or Threat Analysis roles (for Lead role we'll consider 5 - 7years) Strong analytical mindset, in-depth knowledge of SIEM/EDR tools, malware behaviour, and incident handling methodologies. Desirable skills Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. Who we are? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture reserves the right to close the role prior to this date should a suitable applicant be found. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can-when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture
26/07/2026
Full time
Role: SOC Shift Lead & Lead Analyst - London Location: London (24/7 operation) Salary: Competitive salary and package dependent on experience Career Level: Associate Manager/ Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description As a SOC Shift Lead, you will provide advanced investigation and analysis, acting as the escalation point for complex and high-severity incidents. You will conduct root cause analysis, guide and mentor L1 Analysts, and support incident containment, remediation, and recovery efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. for sovereign AI. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non standard unsociable shift hours that will be part of that rota. Key Responsibilities Investigate escalated incidents to determine attack vectors, scope, and potential impact. Correlate events across multiple data sources to build a comprehensive incident narrative. Execute containment, eradication, and recovery activities in coordination with IT/OT stakeholders. Lead response for medium to high severity incidents and document detailed investigation reports. Conduct tuning of detection rules and thresholds in collaboration with the Security Content Engineer. Support continuous improvement by identifying gaps in detection coverage and playbooks. Mentor and provide technical guidance to L1 Analysts. Participate in periodic SOC exercises and simulated incident response drills. Be part of 24/7 SOC Team, need to work in shifts. As a shift lead you will be responsible for handling escalations of the Technology Operations Centre in that particular shift. You Would be accountable in absence of a SOC manager or NOC lead. Essential skills Education: Bachelor's degree in Cybersecurity, Computer Science, or related field. Experience: 7-10 years in SOC, Incident Response, or Threat Analysis roles (for Lead role we'll consider 5 - 7years) Strong analytical mindset, in-depth knowledge of SIEM/EDR tools, malware behaviour, and incident handling methodologies. Desirable skills Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. Who we are? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture reserves the right to close the role prior to this date should a suitable applicant be found. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can-when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture
Location(s):UK, Europe & Africa : UK : Leeds BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Senior SOC Analyst Requisition ID: 123212 Location: Leeds Grade: GG09-GG10 Referral Bonus: £5,000 SOC Senior Analyst & Shift Lead Role description BAE Systems have been contracted to undertake the day to day operation of (and incremental improvement of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected are predominantly hosted in Azure and AWS cloud platforms, with many hundred systems within these environments that must be protected. The customer is committed to development of this improved SOC to be a benchmark of best practice and excellence in reflection of the significant threat that the protected systems are subject to. The SOC will be staffed by a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24/7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks. These roles require a minimum of SC clearance and be prepared to undergo DV clearance. Initial requirements are for a blend of 6 month and 12 month roles, which may be extended in future subject to other programme variables that will be clarified during delivery. Position is expected to work from company offices on a full time basis. Responsibilities Ensure that the shift handover brief is prepared and delivered to the incoming shift Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Assist with remediation activities and conduct permitted remediation (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks. Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review. Understand Threat Intelligence and its use in an operational environment Support incident response to national scale incidents in a coaching capacity Work with other teams within BAE to improve services on the basis of customer needs. Produce new workflows for automation into SOAR tools for common attack types. Continually improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and/or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS &/or Azure cloud services Experience of Splunk (with ES) &/or Sentinel, content development experience desirable Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset - Mentor team. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Team player and adept at working in multi-disciplinary and diverse teams Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
26/07/2026
Full time
Location(s):UK, Europe & Africa : UK : Leeds BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Senior SOC Analyst Requisition ID: 123212 Location: Leeds Grade: GG09-GG10 Referral Bonus: £5,000 SOC Senior Analyst & Shift Lead Role description BAE Systems have been contracted to undertake the day to day operation of (and incremental improvement of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected are predominantly hosted in Azure and AWS cloud platforms, with many hundred systems within these environments that must be protected. The customer is committed to development of this improved SOC to be a benchmark of best practice and excellence in reflection of the significant threat that the protected systems are subject to. The SOC will be staffed by a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24/7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks. These roles require a minimum of SC clearance and be prepared to undergo DV clearance. Initial requirements are for a blend of 6 month and 12 month roles, which may be extended in future subject to other programme variables that will be clarified during delivery. Position is expected to work from company offices on a full time basis. Responsibilities Ensure that the shift handover brief is prepared and delivered to the incoming shift Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Assist with remediation activities and conduct permitted remediation (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks. Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review. Understand Threat Intelligence and its use in an operational environment Support incident response to national scale incidents in a coaching capacity Work with other teams within BAE to improve services on the basis of customer needs. Produce new workflows for automation into SOAR tools for common attack types. Continually improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and/or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS &/or Azure cloud services Experience of Splunk (with ES) &/or Sentinel, content development experience desirable Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset - Mentor team. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Team player and adept at working in multi-disciplinary and diverse teams Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team The Digital Product Manager (DPM) is responsible for defining, delivering, and optimizing cybersecurity products, platforms, controls, data capabilities, and AI-enabled solutions across Allstate's Cybersecurity, Controls, and Compliance (ACC) organization. This role owns product strategy, roadmap, backlog, and outcome delivery, helping the organization improve security operations, strengthen controls, reduce enterprise risk, and enable secure-by-design technology practices. The DPM partners with Cyber Operations, Product Security, Technology Risk, Compliance, Engineering, Architecture, and business stakeholders to build scalable, measurable, and high-impact security products that drive operational efficiency, compliance readiness, and risk reduction. We have several DPM roles available across our Cybersecurity teams with various functional focus. Key responsibilities Define and execute the product vision, strategy, roadmap, and success metrics for cybersecurity and risk management products. Translate security, risk, compliance, operational, and business needs into scalable product capabilities and prioritized roadmaps. Lead product discovery, stakeholder engagement, and requirements gathering to identify opportunities and deliver measurable business outcomes. Partner with security, engineering, architecture, risk, compliance, and business teams to define solutions and manage product priorities. Create and maintain product backlogs, epics, features, and user stories to support Agile delivery and continuous improvement. Drive the end-to-end delivery of secure, scalable solutions, ensuring alignment across cross-functional teams and stakeholders. Develop and enhance products that improve cybersecurity posture, control effectiveness, governance, compliance, and operational efficiency. Support automation, monitoring, reporting, evidence management, and integration of security controls into enterprise platforms and engineering workflows. Define, monitor, and report on KPIs, OKRs, adoption metrics, operational performance, risk reduction, and product value realization. Influence product and security strategy through data-driven recommendations, stakeholder alignment, and promotion of product management best practices. Essential criteria All candidates must have the legal right to work in the UK. Allstate is unable to provide sponsorship for this position. Proven experience of at least 3+ years (Senior Consultant level) or 4+ years (Lead Consultant level) or 5+ years (Expert level) in digital product management, including product discovery, scoping, roadmap development, backlog ownership, prioritization, and delivery of digital products. Demonstrated experience applying Agile product management practices, including backlog refinement, sprint planning, user story development, prioritization, release planning, and collaboration with cross-functional teams to deliver product outcomes. Experience using KPIs, OKRs, or operational metrics to drive product decisions, with evidence of delivering measurable improvements. Experience presenting product strategies, roadmap updates, business cases, and performance metrics to stakeholders and facilitating decision-making across multiple cross-functional teams. Demonstrated experience translating complex technical, cybersecurity, risk, compliance, or business requirements into the delivery of scalable technology solutions. Additional responsibilities for Lead Consultant level Minimum 1 years' experience owning the strategy, roadmap, and lifecycle management of multiple products or a complex enterprise product portfolio. Demonstrated track record of influencing organisational or functional product strategy and driving adoption of product management standards across teams Additional responsibilities for Expert Level Minimum 2 years' experience owning, defining and executing product strategy and roadmaps of multiple products or a complex enterprise product portfolio. Demonstrated experience coaching or mentoring product managers, product owners, or cross-functional team members on product management practices. Desirable Experience Experience in cybersecurity, technology risk, compliance, controls, DevSecOps, or secure engineering environments. Familiarity with security operations workflows, telemetry or observability concepts, and analyst tooling environment. Familiarity with NIST, ISO, Zero Trust, or similar security frameworks. Experience with cloud platforms (Azure, AWS, GCP), security tools, automation, AI/ML-enabled products, Data Science or enterprise platforms. Knowledge of CI/CD, security workflows, governance, observability, and data products. Security or cloud certifications preferred. Supervisory Responsibilities This job does not have supervisory responsibilities. Skills Business Case Analyses Cross-Functional Teamwork Product Direction Production Management Product Management Product Roadmapping Product Strategies Systems Thinking Shape the Future of Insurance with Cutting-Edge Tech and a People-First Culture Why join us? Allstate NI is proud to be Allstate's European Digital Centre of Excellence, a hub for innovation and engineering excellence. We're recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we've been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We also invest in you. At Allstate NI, your career growth matters. You'll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you're deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive. What do you get in return? As well as receiving a competitive annual salary, our reward package includes: Corporate bonus scheme Pension scheme Annual performance-related pay reviews Life assurance and income protection Flexible working options Hybrid working Private medical and dental insurance Access to an employee assistance programme Discounted gym membership Two paid volunteering days each year Cycle to work scheme Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you'll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. About Us
26/07/2026
Full time
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team The Digital Product Manager (DPM) is responsible for defining, delivering, and optimizing cybersecurity products, platforms, controls, data capabilities, and AI-enabled solutions across Allstate's Cybersecurity, Controls, and Compliance (ACC) organization. This role owns product strategy, roadmap, backlog, and outcome delivery, helping the organization improve security operations, strengthen controls, reduce enterprise risk, and enable secure-by-design technology practices. The DPM partners with Cyber Operations, Product Security, Technology Risk, Compliance, Engineering, Architecture, and business stakeholders to build scalable, measurable, and high-impact security products that drive operational efficiency, compliance readiness, and risk reduction. We have several DPM roles available across our Cybersecurity teams with various functional focus. Key responsibilities Define and execute the product vision, strategy, roadmap, and success metrics for cybersecurity and risk management products. Translate security, risk, compliance, operational, and business needs into scalable product capabilities and prioritized roadmaps. Lead product discovery, stakeholder engagement, and requirements gathering to identify opportunities and deliver measurable business outcomes. Partner with security, engineering, architecture, risk, compliance, and business teams to define solutions and manage product priorities. Create and maintain product backlogs, epics, features, and user stories to support Agile delivery and continuous improvement. Drive the end-to-end delivery of secure, scalable solutions, ensuring alignment across cross-functional teams and stakeholders. Develop and enhance products that improve cybersecurity posture, control effectiveness, governance, compliance, and operational efficiency. Support automation, monitoring, reporting, evidence management, and integration of security controls into enterprise platforms and engineering workflows. Define, monitor, and report on KPIs, OKRs, adoption metrics, operational performance, risk reduction, and product value realization. Influence product and security strategy through data-driven recommendations, stakeholder alignment, and promotion of product management best practices. Essential criteria All candidates must have the legal right to work in the UK. Allstate is unable to provide sponsorship for this position. Proven experience of at least 3+ years (Senior Consultant level) or 4+ years (Lead Consultant level) or 5+ years (Expert level) in digital product management, including product discovery, scoping, roadmap development, backlog ownership, prioritization, and delivery of digital products. Demonstrated experience applying Agile product management practices, including backlog refinement, sprint planning, user story development, prioritization, release planning, and collaboration with cross-functional teams to deliver product outcomes. Experience using KPIs, OKRs, or operational metrics to drive product decisions, with evidence of delivering measurable improvements. Experience presenting product strategies, roadmap updates, business cases, and performance metrics to stakeholders and facilitating decision-making across multiple cross-functional teams. Demonstrated experience translating complex technical, cybersecurity, risk, compliance, or business requirements into the delivery of scalable technology solutions. Additional responsibilities for Lead Consultant level Minimum 1 years' experience owning the strategy, roadmap, and lifecycle management of multiple products or a complex enterprise product portfolio. Demonstrated track record of influencing organisational or functional product strategy and driving adoption of product management standards across teams Additional responsibilities for Expert Level Minimum 2 years' experience owning, defining and executing product strategy and roadmaps of multiple products or a complex enterprise product portfolio. Demonstrated experience coaching or mentoring product managers, product owners, or cross-functional team members on product management practices. Desirable Experience Experience in cybersecurity, technology risk, compliance, controls, DevSecOps, or secure engineering environments. Familiarity with security operations workflows, telemetry or observability concepts, and analyst tooling environment. Familiarity with NIST, ISO, Zero Trust, or similar security frameworks. Experience with cloud platforms (Azure, AWS, GCP), security tools, automation, AI/ML-enabled products, Data Science or enterprise platforms. Knowledge of CI/CD, security workflows, governance, observability, and data products. Security or cloud certifications preferred. Supervisory Responsibilities This job does not have supervisory responsibilities. Skills Business Case Analyses Cross-Functional Teamwork Product Direction Production Management Product Management Product Roadmapping Product Strategies Systems Thinking Shape the Future of Insurance with Cutting-Edge Tech and a People-First Culture Why join us? Allstate NI is proud to be Allstate's European Digital Centre of Excellence, a hub for innovation and engineering excellence. We're recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we've been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We also invest in you. At Allstate NI, your career growth matters. You'll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you're deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive. What do you get in return? As well as receiving a competitive annual salary, our reward package includes: Corporate bonus scheme Pension scheme Annual performance-related pay reviews Life assurance and income protection Flexible working options Hybrid working Private medical and dental insurance Access to an employee assistance programme Discounted gym membership Two paid volunteering days each year Cycle to work scheme Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you'll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. About Us
Location(s):UK, Europe & Africa : UK : Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Senior SOC Analyst Requisition ID: 123208 Location: Manchester Grade: GG09-GG10 Referral Bonus: £5,000 SOC Senior Analyst & Shift Lead Role description BAE Systems have been contracted to undertake the day to day operation of (and incremental improvement of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected are predominantly hosted in Azure and AWS cloud platforms, with many hundred systems within these environments that must be protected. The customer is committed to development of this improved SOC to be a benchmark of best practice and excellence in reflection of the significant threat that the protected systems are subject to. The SOC will be staffed by a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24/7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks. These roles require a minimum of SC clearance and be prepared to undergo DV clearance. Initial requirements are for a blend of 6 month and 12 month roles, which may be extended in future subject to other programme variables that will be clarified during delivery. Position is expected to work from company offices on a full time basis. Responsibilities Ensure that the shift handover brief is prepared and delivered to the incoming shift Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Assist with remediation activities and conduct permitted remediation (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks. Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review. Understand Threat Intelligence and its use in an operational environment Support incident response to national scale incidents in a coaching capacity Work with other teams within BAE to improve services on the basis of customer needs. Produce new workflows for automation into SOAR tools for common attack types. Continually improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and/or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS &/or Azure cloud services Experience of Splunk (with ES) &/or Sentinel, content development experience desirable Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset - Mentor team. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Team player and adept at working in multi-disciplinary and diverse teams Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
26/07/2026
Full time
Location(s):UK, Europe & Africa : UK : Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Senior SOC Analyst Requisition ID: 123208 Location: Manchester Grade: GG09-GG10 Referral Bonus: £5,000 SOC Senior Analyst & Shift Lead Role description BAE Systems have been contracted to undertake the day to day operation of (and incremental improvement of) a dedicated Security Operations Centre (SOC) to support the defence of a major UK CNI organisation. The networks protected are predominantly hosted in Azure and AWS cloud platforms, with many hundred systems within these environments that must be protected. The customer is committed to development of this improved SOC to be a benchmark of best practice and excellence in reflection of the significant threat that the protected systems are subject to. The SOC will be staffed by a blend of customer and BAE Systems staff, based in multiple locations, but with the day to day operations based from our Leeds office (due to the need for customer network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24/7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management (SIEM) toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks. These roles require a minimum of SC clearance and be prepared to undergo DV clearance. Initial requirements are for a blend of 6 month and 12 month roles, which may be extended in future subject to other programme variables that will be clarified during delivery. Position is expected to work from company offices on a full time basis. Responsibilities Ensure that the shift handover brief is prepared and delivered to the incoming shift Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Assist with remediation activities and conduct permitted remediation (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks. Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review. Understand Threat Intelligence and its use in an operational environment Support incident response to national scale incidents in a coaching capacity Work with other teams within BAE to improve services on the basis of customer needs. Produce new workflows for automation into SOAR tools for common attack types. Continually improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and/or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS &/or Azure cloud services Experience of Splunk (with ES) &/or Sentinel, content development experience desirable Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset - Mentor team. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Team player and adept at working in multi-disciplinary and diverse teams Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
Location 1-2 days spent in our Support Centre per week, the rest of the week you are able to work from home, or use the office. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Senior IT Delivery Manager As Senior Delivery Manager, you will lead operational delivery and change across the technology landscape. Working with stakeholders and peers across the organisation you will manage the intake, priority and delivery of all IT work from BAU to large scale transformation. Your Mission Define and lead the IT project management strategy, processes and team aligned to the strategic organisational plan. Oversee the end-to-end delivery of complex IT programmes, projects and BAU. Own the Business Analysis function, including ways of working and processes. Ensure alignment of delivery plans with Technology and Business strategy Establish and maintain governance frameworks and reporting for project delivery and business analysis. Manage prioritisation, resource allocation, and budget across the portfolio. Embed a culture of continuous improvement across technology and the wider business functions. Track performance, risks, dependencies, and benefits realisation. Lead and develop your team of Project Managers and Business Analysts, actively participating in recruitment, selection, and spotting development opportunities. Nurture talent, ensuring continuous progression and growth within your team. Champion a culture of continuous improvement, innovation, and service excellence. Collaborate with senior stakeholders across the business to understand needs, manage expectations, and deliver value. Manage key vendor and partner relationships, ensuring service levels and commercial agreements are optimised. Drive the adoption of modern technologies, automation, and digital tools to improve service efficiency and user experience. Ensure compliance with security, data protection, and regulatory requirements across all services and transformation activities. Drive agile ways of working within IT Skills/Behaviours That Will Set You Apart Proven experience in a IT leadership role, with responsibility for project management teams. Demonstrated success in leading complex IT transformation programmes. Excellent stakeholder communication and engagement skills. Commercial acumen with experience managing budgets and vendor contracts. Strong analytical and problem-solving abilities. Experience working in a fast-paced, multi-site or retail environment. Experience with cloud transformation, infrastructure modernisation, or digital workplace initiatives. Proved experience with Agile and DevOps methodologies. Knowledge of compliance frameworks such as Cyber Essential, PCI and GDPR. Being a great leader As a great leader with wonderful people skills, you'll create an environment that's more than just co-workers - it's a team. Align Goals with Values: Ensure that your team's goals are clearly connected to the company's values and purpose. This helps colleagues see the bigger picture and understand how their work contributes to the overall mission. Clear Communication: Ensure that your team understands the goals, expectations, and their roles. Regularly share updates, encourage open dialogue and have regular check-ins. Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team, such as punctuality, responsibility, and being a brand ambassador. Provide Feedback: Offer constructive feedback regularly. Recognise achievements and address areas for improvement in a supportive and continuous growth manner. Empower Your Team: Delegate tasks and trust your team to handle them. This builds confidence and promotes professional growth. Conflict Resolution: Address conflicts promptly and fairly. Foster an environment where issues can be discussed openly and resolved amicably. Empathy: Understand and consider the feelings and perspectives of your team members. This helps in building strong, supportive relationships And let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more Family Friendly Leave- Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading, learning, creativity and play Our Values We are Crafty Smart with what we've got. We are Caring Heart in every action. We are Can-do Energy that gets it done. We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
26/07/2026
Full time
Location 1-2 days spent in our Support Centre per week, the rest of the week you are able to work from home, or use the office. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Senior IT Delivery Manager As Senior Delivery Manager, you will lead operational delivery and change across the technology landscape. Working with stakeholders and peers across the organisation you will manage the intake, priority and delivery of all IT work from BAU to large scale transformation. Your Mission Define and lead the IT project management strategy, processes and team aligned to the strategic organisational plan. Oversee the end-to-end delivery of complex IT programmes, projects and BAU. Own the Business Analysis function, including ways of working and processes. Ensure alignment of delivery plans with Technology and Business strategy Establish and maintain governance frameworks and reporting for project delivery and business analysis. Manage prioritisation, resource allocation, and budget across the portfolio. Embed a culture of continuous improvement across technology and the wider business functions. Track performance, risks, dependencies, and benefits realisation. Lead and develop your team of Project Managers and Business Analysts, actively participating in recruitment, selection, and spotting development opportunities. Nurture talent, ensuring continuous progression and growth within your team. Champion a culture of continuous improvement, innovation, and service excellence. Collaborate with senior stakeholders across the business to understand needs, manage expectations, and deliver value. Manage key vendor and partner relationships, ensuring service levels and commercial agreements are optimised. Drive the adoption of modern technologies, automation, and digital tools to improve service efficiency and user experience. Ensure compliance with security, data protection, and regulatory requirements across all services and transformation activities. Drive agile ways of working within IT Skills/Behaviours That Will Set You Apart Proven experience in a IT leadership role, with responsibility for project management teams. Demonstrated success in leading complex IT transformation programmes. Excellent stakeholder communication and engagement skills. Commercial acumen with experience managing budgets and vendor contracts. Strong analytical and problem-solving abilities. Experience working in a fast-paced, multi-site or retail environment. Experience with cloud transformation, infrastructure modernisation, or digital workplace initiatives. Proved experience with Agile and DevOps methodologies. Knowledge of compliance frameworks such as Cyber Essential, PCI and GDPR. Being a great leader As a great leader with wonderful people skills, you'll create an environment that's more than just co-workers - it's a team. Align Goals with Values: Ensure that your team's goals are clearly connected to the company's values and purpose. This helps colleagues see the bigger picture and understand how their work contributes to the overall mission. Clear Communication: Ensure that your team understands the goals, expectations, and their roles. Regularly share updates, encourage open dialogue and have regular check-ins. Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team, such as punctuality, responsibility, and being a brand ambassador. Provide Feedback: Offer constructive feedback regularly. Recognise achievements and address areas for improvement in a supportive and continuous growth manner. Empower Your Team: Delegate tasks and trust your team to handle them. This builds confidence and promotes professional growth. Conflict Resolution: Address conflicts promptly and fairly. Foster an environment where issues can be discussed openly and resolved amicably. Empathy: Understand and consider the feelings and perspectives of your team members. This helps in building strong, supportive relationships And let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more Family Friendly Leave- Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading, learning, creativity and play Our Values We are Crafty Smart with what we've got. We are Caring Heart in every action. We are Can-do Energy that gets it done. We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Join a leading cybersecurity provider delivering independent security services that help organisations manage cyber risks and protect against evolving threats. The organisation combines cybersecurity expertise, proprietary solutions, and technology partnerships to deliver tailored security services across various sectors. The organisation is seeking an ML Research Engineer to join its Innovation & Research team and help develop AI-powered security operations capabilities. This role focuses on building and evaluating AI and agentic systems, improving machine learning models and workflows, analysing performance, and researching security challenges such as adversarial attacks and offers the opportunity to work on cutting-edge AI technologies, influence product development, and collaborate with researchers, engineers, and security specialists. Responsibilities Designing and building evaluation frameworks for AI and agentic systems Measuring agent performance using statistically robust methodologies Analysing failures and identifying opportunities for optimisation Experimenting with prompts, workflows and playbooks to improve outcomes Testing different models, including open-source and fine-tuned LLMs Evaluating and improving multi-agent workflows Researching defences against prompt injection and adversarial attacks Collaborating with security analysts to understand real-world use cases Supporting the evolution of the platform towards more advanced agentic architectures Communicating research findings to both technical and non-technical audiences Contributing to technical blogs, industry presentations and research publications Skills/Must Have Strong quantitative background with excellent analytical and problem-solving skills Python programming experience Understanding of statistics and experimental design Experience working with data science or machine learning workflows Interest in LLMs, generative AI and agentic systems Ability to analyse data and translate findings into actionable improvements Strong written and verbal communication skills A naturally curious mindset with a passion for research and experimentation Desirable Skills Master's degree or PhD in a relevant field Machine learning research experience Experience evaluating AI systems or LLM performance Familiarity with cloud environments such as GCP Knowledge of modern software development practices Experience working with open-source AI models Interest in cyber security, threat detection or security operations Location & Working Pattern London Hybrid (fortnightly office travel plus occasional customer and team events) Benefits Opportunity to work on genuinely cutting-edge AI and agentic technologies Influence the direction of a product at an early stage Work alongside researchers, engineers and cyber security specialists Research that directly impacts real-world outcomes Exposure to some of the most exciting developments in AI today Strong career growth potential within a rapidly expanding business Collaborative environment where experimentation and innovation are encouraged Salary Competitive salary based on experience and qualifications
26/07/2026
Full time
Join a leading cybersecurity provider delivering independent security services that help organisations manage cyber risks and protect against evolving threats. The organisation combines cybersecurity expertise, proprietary solutions, and technology partnerships to deliver tailored security services across various sectors. The organisation is seeking an ML Research Engineer to join its Innovation & Research team and help develop AI-powered security operations capabilities. This role focuses on building and evaluating AI and agentic systems, improving machine learning models and workflows, analysing performance, and researching security challenges such as adversarial attacks and offers the opportunity to work on cutting-edge AI technologies, influence product development, and collaborate with researchers, engineers, and security specialists. Responsibilities Designing and building evaluation frameworks for AI and agentic systems Measuring agent performance using statistically robust methodologies Analysing failures and identifying opportunities for optimisation Experimenting with prompts, workflows and playbooks to improve outcomes Testing different models, including open-source and fine-tuned LLMs Evaluating and improving multi-agent workflows Researching defences against prompt injection and adversarial attacks Collaborating with security analysts to understand real-world use cases Supporting the evolution of the platform towards more advanced agentic architectures Communicating research findings to both technical and non-technical audiences Contributing to technical blogs, industry presentations and research publications Skills/Must Have Strong quantitative background with excellent analytical and problem-solving skills Python programming experience Understanding of statistics and experimental design Experience working with data science or machine learning workflows Interest in LLMs, generative AI and agentic systems Ability to analyse data and translate findings into actionable improvements Strong written and verbal communication skills A naturally curious mindset with a passion for research and experimentation Desirable Skills Master's degree or PhD in a relevant field Machine learning research experience Experience evaluating AI systems or LLM performance Familiarity with cloud environments such as GCP Knowledge of modern software development practices Experience working with open-source AI models Interest in cyber security, threat detection or security operations Location & Working Pattern London Hybrid (fortnightly office travel plus occasional customer and team events) Benefits Opportunity to work on genuinely cutting-edge AI and agentic technologies Influence the direction of a product at an early stage Work alongside researchers, engineers and cyber security specialists Research that directly impacts real-world outcomes Exposure to some of the most exciting developments in AI today Strong career growth potential within a rapidly expanding business Collaborative environment where experimentation and innovation are encouraged Salary Competitive salary based on experience and qualifications
Description Senior Identity and Access Management Engineer (PAM) Essential Criteria Proven experience applying Identity & Access Management (IAM) principles including Authentication, Authorisation, Access control models (RBAC / ABAC / PBAC), identity lifecycle management (Joiners / Movers / Leavers) and Zero Trust. Hands-on experience designing or leading AI driven initiatives within IAM or Cybersecurity. Strong ability to analyse identity telemetry (audit logs, sign in-logs, access data) and translate insights into actionable improvements Extensive hands-on-experience with Microsoft Entra ID (Azure AD), including: Users, Groups (static & dynamic), roles, service principals, app registrations Directories, Tenants, Objects, and Attribute Structures Conditional Access policies, SSO (SAML & OIDC), Access Packages, MFA and Passwordless authentication (e.g. Windows Hello for Business, FIDO2) Identity governance activities including Access reviews, Entitlement Management and access control models. MS and 3rd party Agentic AI agents governance and lifecycle management. Solid engineering experience in Privileged Access Management (PAM) such as CyberArk, StrongDM: User and group management, OU design, Group Policy Objects (GPOs) Hybrid identity integration (Azure AD Connect / Cloud Sync) Password rotation policies Different types of service accounts for on-premises and cloud use cases (SVC, gMSA, MI, SPN, RPA) Working knowledge of how privileges and account types are secured within different operating systems, databases, servers, cloud resources. Experience working with Identity Governance tooling such as Saviynt / SailPoint or any other similar product. Experience with securing access within cloud platforms and technologies (Azure, AWS, GCP). Ability to define AI use cases and requirements aligned to Agent identity governance, Agent lifecycle management, designing controls for effective risk reduction Strong understanding of identity threat landscape and how AI can be applied to detect and mitigate risks Experience in gathering high level technical requirements, discuss with stakeholders to break it down to detailed requirements along with timeline and communicate to the engineers Experience mentoring or coaching engineers, provide technical advice to the team and contributing to team standards and best practices Work with Engineering and Product Manager to deliver technical milestones in line with product and business strategy. Work collaboratively with IT, product teams, Security Operations Centre, Security Analysts, Security Architects and end users to support IAM & PAM solutions and to ensure secure delivery, safeguarding both colleague and customer data. Exhibit excellent communication and presentation skills, able to convey complex issues and findings clearly and effectively. Demonstrates a strong technical mindset with the ability to analyse complex IAM, PAM and AI challenges, make sound architectural and engineering decisions, and proactively remove technical or organisational blockers to enable effective and timely delivery. Maintains a commitment to continuous learning while building strong, trusted relationships with technical teams, security partners and business stakeholders to drive collaboration, capability uplift and shared ownership of outcomes. Additional Criteria Experience using AI and machine learning concepts to analyse identity related data (e.g. -sign in- logs, access patterns, usage trends) Knowledge of AI assisted-automation use cases within IAM: Access or sign in anomaly detection Risk based- access decisions Intelligent access reviews or entitlement recommendations Experience with Microsoft security and analytics tools (e.g. Entra ID logs, Azure Monitor, Log Analytics, Sentinel). Understanding of ethical AI and responsible use of AI, especially in security sensitive and -personal data- contexts. Familiarity with data governance, data quality, and information security principles, particularly where AI models consume identity data. Strong focus on security, governance and continuous improvement Relevant professional certifications (or actively working towards), such as: Microsoft Identity or Security certifications Privileged Access Management certifications AI / data analytics certifications CISSP, CISM, or equivalent Responsibilities We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Qualifications We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
26/07/2026
Full time
Description Senior Identity and Access Management Engineer (PAM) Essential Criteria Proven experience applying Identity & Access Management (IAM) principles including Authentication, Authorisation, Access control models (RBAC / ABAC / PBAC), identity lifecycle management (Joiners / Movers / Leavers) and Zero Trust. Hands-on experience designing or leading AI driven initiatives within IAM or Cybersecurity. Strong ability to analyse identity telemetry (audit logs, sign in-logs, access data) and translate insights into actionable improvements Extensive hands-on-experience with Microsoft Entra ID (Azure AD), including: Users, Groups (static & dynamic), roles, service principals, app registrations Directories, Tenants, Objects, and Attribute Structures Conditional Access policies, SSO (SAML & OIDC), Access Packages, MFA and Passwordless authentication (e.g. Windows Hello for Business, FIDO2) Identity governance activities including Access reviews, Entitlement Management and access control models. MS and 3rd party Agentic AI agents governance and lifecycle management. Solid engineering experience in Privileged Access Management (PAM) such as CyberArk, StrongDM: User and group management, OU design, Group Policy Objects (GPOs) Hybrid identity integration (Azure AD Connect / Cloud Sync) Password rotation policies Different types of service accounts for on-premises and cloud use cases (SVC, gMSA, MI, SPN, RPA) Working knowledge of how privileges and account types are secured within different operating systems, databases, servers, cloud resources. Experience working with Identity Governance tooling such as Saviynt / SailPoint or any other similar product. Experience with securing access within cloud platforms and technologies (Azure, AWS, GCP). Ability to define AI use cases and requirements aligned to Agent identity governance, Agent lifecycle management, designing controls for effective risk reduction Strong understanding of identity threat landscape and how AI can be applied to detect and mitigate risks Experience in gathering high level technical requirements, discuss with stakeholders to break it down to detailed requirements along with timeline and communicate to the engineers Experience mentoring or coaching engineers, provide technical advice to the team and contributing to team standards and best practices Work with Engineering and Product Manager to deliver technical milestones in line with product and business strategy. Work collaboratively with IT, product teams, Security Operations Centre, Security Analysts, Security Architects and end users to support IAM & PAM solutions and to ensure secure delivery, safeguarding both colleague and customer data. Exhibit excellent communication and presentation skills, able to convey complex issues and findings clearly and effectively. Demonstrates a strong technical mindset with the ability to analyse complex IAM, PAM and AI challenges, make sound architectural and engineering decisions, and proactively remove technical or organisational blockers to enable effective and timely delivery. Maintains a commitment to continuous learning while building strong, trusted relationships with technical teams, security partners and business stakeholders to drive collaboration, capability uplift and shared ownership of outcomes. Additional Criteria Experience using AI and machine learning concepts to analyse identity related data (e.g. -sign in- logs, access patterns, usage trends) Knowledge of AI assisted-automation use cases within IAM: Access or sign in anomaly detection Risk based- access decisions Intelligent access reviews or entitlement recommendations Experience with Microsoft security and analytics tools (e.g. Entra ID logs, Azure Monitor, Log Analytics, Sentinel). Understanding of ethical AI and responsible use of AI, especially in security sensitive and -personal data- contexts. Familiarity with data governance, data quality, and information security principles, particularly where AI models consume identity data. Strong focus on security, governance and continuous improvement Relevant professional certifications (or actively working towards), such as: Microsoft Identity or Security certifications Privileged Access Management certifications AI / data analytics certifications CISSP, CISM, or equivalent Responsibilities We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Qualifications We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Our client is seeking a IT Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering hyrbid. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line resolution for common issues across hardware, software, and systems. Escalate more complex issues to 2nd/3rd line teams where required, ensuring clear handover. Work with third-party support providers where required, maintaining clear ownership of tickets and ensuring services are delivered in line with agreed expectations. Proactively manage and update tickets to resolution, keeping users informed throughout. User Support Support users across core systems (Microsoft 365, Devices and Business Applications). Assist with onboarding and offboarding processes (account setup, access, equipment). Deliver end-user support including induction training for new starters, ensuring they are equipped to use core systems, devices, and collaboration tools effectively from day one. Provide ongoing guidance and informal training to users to improve system adoption and digital capability. Maintain a strong customer focus, ensuring a positive user experience. Device & Systems Support Support laptops, mobile devices, printers, and peripherals. Assist with device builds, configuration, and deployment. Troubleshoot connectivity issues (WiFi, VPN, network access). Perform routine checks and basic system maintenance tasks. Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement Follow ITIL-aligned processes for Incident, Request, and Problem Management. Contribute to the creation and maintenance of knowledge base articles. Identify recurring issues and highlight trends to support root cause analysis. Support service improvements to enhance efficiency and user satisfaction. Person Specification Essential Experience & Skills Around 1 year of experience in a Service Desk or IT support role. Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent communication skills, both technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory / Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able to work both independently and as part of a team. Willingness to learn and develop technical skills. Calm and professional under pressure.
26/07/2026
Full time
Our client is seeking a IT Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering hyrbid. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line resolution for common issues across hardware, software, and systems. Escalate more complex issues to 2nd/3rd line teams where required, ensuring clear handover. Work with third-party support providers where required, maintaining clear ownership of tickets and ensuring services are delivered in line with agreed expectations. Proactively manage and update tickets to resolution, keeping users informed throughout. User Support Support users across core systems (Microsoft 365, Devices and Business Applications). Assist with onboarding and offboarding processes (account setup, access, equipment). Deliver end-user support including induction training for new starters, ensuring they are equipped to use core systems, devices, and collaboration tools effectively from day one. Provide ongoing guidance and informal training to users to improve system adoption and digital capability. Maintain a strong customer focus, ensuring a positive user experience. Device & Systems Support Support laptops, mobile devices, printers, and peripherals. Assist with device builds, configuration, and deployment. Troubleshoot connectivity issues (WiFi, VPN, network access). Perform routine checks and basic system maintenance tasks. Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement Follow ITIL-aligned processes for Incident, Request, and Problem Management. Contribute to the creation and maintenance of knowledge base articles. Identify recurring issues and highlight trends to support root cause analysis. Support service improvements to enhance efficiency and user satisfaction. Person Specification Essential Experience & Skills Around 1 year of experience in a Service Desk or IT support role. Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent communication skills, both technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory / Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able to work both independently and as part of a team. Willingness to learn and develop technical skills. Calm and professional under pressure.
