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infrastructure network engineer
Evolve IT Support
2nd Line IT Support Engineer
Evolve IT Support Uttoxeter, Staffordshire
Overview We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter. The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services. This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment. Key Responsibilities Technical Support Act as an escalation point for incidents and service requests passed from First Line Support. Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software. Support staff and students with day-to-day IT issues both remotely and on-site. Configure, deploy and maintain laptops, desktops, tablets and peripheral devices. Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions. Maintain accurate asset records and technical documentation. Escalate complex infrastructure issues to senior members of the IT team when required. Microsoft 365 Administration Administer Microsoft 365 user accounts, licensing and permissions. Manage Microsoft Entra ID user accounts and security groups. Support Exchange Online, Teams, OneDrive and SharePoint. Assist with onboarding and offboarding staff through joiner, mover and leaver processes. Support Microsoft Intune device management activities. Assist with implementation of security and compliance policies. Networking Support Troubleshoot wired and wireless network issues. Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers. Assist with network documentation and monitoring. Liaise with third-party suppliers where appropriate. Education Technology Support Support Management Information Systems (MIS) and associated educational software. Provide support during examination periods and key school events. Maintain classroom and curriculum technology. Support safeguarding, filtering and monitoring solutions in accordance with Trust policies. Team Working Work collaboratively with colleagues across all Trust schools. Provide excellent customer service to teaching and support staff. Contribute to continuous improvement of IT services. Share knowledge and best practice with other members of the IT team. Participate in team meetings, training and professional development activities. Essential Requirements Experience Previous experience working within a school, academy trust or educational environment. Minimum two years' experience in an IT support role. Experience supporting Microsoft 365 environments. Experience troubleshooting Windows 10 and Windows 11 devices. Experience supporting printers, classroom technology and educational systems. Experience using an IT service desk or ticket management system. Technical Knowledge Microsoft 365 administration. Microsoft Entra ID user management. Windows 11 / Windows Server Active Directory administration. Basic networking including: TCP/IP DNS DHCP VLAN concepts Wireless networking Device deployment and management. Personal Skills Excellent problem-solving ability. Strong communication and customer service skills. Ability to manage competing priorities. Professional and approachable manner. Commitment to safeguarding and data security. Full UK driving licence and access to a vehicle. Desirable Requirements Microsoft 365 Fundamentals (MS-900). Microsoft Endpoint Administrator Associate (MD-102). CompTIA Network+. Cisco CCNA. Experience with Microsoft Intune. Experience with SharePoint administration. Experience supporting MIS systems such as Arbor, Bromcom or SIMS. PowerShell knowledge. Working Arrangements Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA). Location: Academy Trust schools based in and around Uttoxeter Contract: Full Time, Full Year Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00 Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel. DBS Check: Enhanced DBS required Why Join Us? Varied role across multiple schools. Supportive and collaborative IT team. Investment in training and certification. Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team. Standard Trust pension scheme. 25 days annual leave plus bank holidays. Laptop provided. Varied work with opportunities to learn new skills. Meaningful work supporting education and improving outcomes for young people. How to Apply To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter. The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services. This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment. Key Responsibilities Technical Support Act as an escalation point for incidents and service requests passed from First Line Support. Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software. Support staff and students with day-to-day IT issues both remotely and on-site. Configure, deploy and maintain laptops, desktops, tablets and peripheral devices. Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions. Maintain accurate asset records and technical documentation. Escalate complex infrastructure issues to senior members of the IT team when required. Microsoft 365 Administration Administer Microsoft 365 user accounts, licensing and permissions. Manage Microsoft Entra ID user accounts and security groups. Support Exchange Online, Teams, OneDrive and SharePoint. Assist with onboarding and offboarding staff through joiner, mover and leaver processes. Support Microsoft Intune device management activities. Assist with implementation of security and compliance policies. Networking Support Troubleshoot wired and wireless network issues. Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers. Assist with network documentation and monitoring. Liaise with third-party suppliers where appropriate. Education Technology Support Support Management Information Systems (MIS) and associated educational software. Provide support during examination periods and key school events. Maintain classroom and curriculum technology. Support safeguarding, filtering and monitoring solutions in accordance with Trust policies. Team Working Work collaboratively with colleagues across all Trust schools. Provide excellent customer service to teaching and support staff. Contribute to continuous improvement of IT services. Share knowledge and best practice with other members of the IT team. Participate in team meetings, training and professional development activities. Essential Requirements Experience Previous experience working within a school, academy trust or educational environment. Minimum two years' experience in an IT support role. Experience supporting Microsoft 365 environments. Experience troubleshooting Windows 10 and Windows 11 devices. Experience supporting printers, classroom technology and educational systems. Experience using an IT service desk or ticket management system. Technical Knowledge Microsoft 365 administration. Microsoft Entra ID user management. Windows 11 / Windows Server Active Directory administration. Basic networking including: TCP/IP DNS DHCP VLAN concepts Wireless networking Device deployment and management. Personal Skills Excellent problem-solving ability. Strong communication and customer service skills. Ability to manage competing priorities. Professional and approachable manner. Commitment to safeguarding and data security. Full UK driving licence and access to a vehicle. Desirable Requirements Microsoft 365 Fundamentals (MS-900). Microsoft Endpoint Administrator Associate (MD-102). CompTIA Network+. Cisco CCNA. Experience with Microsoft Intune. Experience with SharePoint administration. Experience supporting MIS systems such as Arbor, Bromcom or SIMS. PowerShell knowledge. Working Arrangements Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA). Location: Academy Trust schools based in and around Uttoxeter Contract: Full Time, Full Year Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00 Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel. DBS Check: Enhanced DBS required Why Join Us? Varied role across multiple schools. Supportive and collaborative IT team. Investment in training and certification. Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team. Standard Trust pension scheme. 25 days annual leave plus bank holidays. Laptop provided. Varied work with opportunities to learn new skills. Meaningful work supporting education and improving outcomes for young people. How to Apply To apply, please email your CV to hello@evolveitsupport.co.uk.
Senior Platform Engineer
PVH (Tommy Hilfiger/Calvin Klein)
Senior Platform Engineer So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here. Your team This role is part of our Platform Engineering team they are responsible for building the cloud and containers platform landscape to support the business applications via self-service capabilities and automation. Your role in the Team's Success The Senior Platform Engineer is a hands-on technical contributor responsible for building, evolving, and maintaining cloud platform infrastructure to ensure it is secure, scalable, reliable, and cost-effective. The Senior Platform Engineer embeds best practices into platform design and delivery across Engineering, Security and FinOps. They operate as a hands-on expert, contributing to complex technical decisions, reducing platform risk, and enabling engineering teams to build and operate services with confidence, speed, and financial discipline. The role includes mentoring junior engineers and supporting knowledge sharing across the team. What you'll do Design and architect scalable AWS cloud infrastructure, developing IaC solutions using Terraform and leading cloud technology evaluation and standardisation initiatives Build, optimise, and maintain CI/CD pipelines for infrastructure deployment, establishing DevOps and DevSecOps best practices across the organisation Architect and manage Kubernetes environments (EKS, AKS, GKE) and implement platform engineering tools to deliver self-service capabilities via an IDP (e.g. Backstage) Define and enforce monitoring, alerting, and observability standards to ensure infrastructure reliability and performance Foster collaboration between development and operations teams, bridging gaps to drive a unified engineering culture Mentor junior engineers, share knowledge across the team, and write and maintain documentation to support continuous learning and engineering best practices What you'll need for this role Cloud Infrastructure & Experience : 4+ years in cloud infrastructure engineering with hands-on experience designing and administering complex platforms across AWS, GCP, and Azure, including deep knowledge of networking (VPC, Direct Connect, Transit Gateways, BGP, OSPF) and IaaS/PaaS architectural patterns Infrastructure-as-Code & Automation : 2+ years with IaC tools (Terraform or Ansible) and hands-on experience with orchestration and automation platforms (AWX, Ansible Tower, Terragrunt), scripting in Python, Bash, or Go DevOps & DevSecOps : 2+ years designing and implementing CI/CD pipelines using Jenkins, GitLab, GitHub Actions, or equivalent, with strong knowledge of security best practices including secrets management, vulnerability scanning, and compliance Kubernetes & Containers : 2+ years of Kubernetes administration across on-premises and cloud environments (EKS preferred, AKS, GKE), with proficiency in networking, RBAC, pod security, service mesh (Istio), and Docker image management Platform Engineering & Developer Tooling : Experience implementing developer portals (Backstage), artifact repositories (JFrog Artifactory, Nexus), API gateways, and self-service platform engineering tools to support internal teams Observability & Reliability : Hands-on experience with monitoring and observability platforms (Honeycomb, Prometheus, Grafana), including defining alerting standards and ensuring infrastructure reliability at scale Architecture & Design: Strong grasp of microservices architecture, cloud networking protocols (Layer 2/3, MPLS), DNS, load balancing, and traffic management, with the ability to contribute to and implement technical direction Version Control & Collaboration : Proficiency across version control systems (Git, GitHub, GitLab, Bitbucket) with the ability to operate autonomously and contribute to engineering standards across teams How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast,
29/07/2026
Full time
Senior Platform Engineer So, who are we? IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here. Your team This role is part of our Platform Engineering team they are responsible for building the cloud and containers platform landscape to support the business applications via self-service capabilities and automation. Your role in the Team's Success The Senior Platform Engineer is a hands-on technical contributor responsible for building, evolving, and maintaining cloud platform infrastructure to ensure it is secure, scalable, reliable, and cost-effective. The Senior Platform Engineer embeds best practices into platform design and delivery across Engineering, Security and FinOps. They operate as a hands-on expert, contributing to complex technical decisions, reducing platform risk, and enabling engineering teams to build and operate services with confidence, speed, and financial discipline. The role includes mentoring junior engineers and supporting knowledge sharing across the team. What you'll do Design and architect scalable AWS cloud infrastructure, developing IaC solutions using Terraform and leading cloud technology evaluation and standardisation initiatives Build, optimise, and maintain CI/CD pipelines for infrastructure deployment, establishing DevOps and DevSecOps best practices across the organisation Architect and manage Kubernetes environments (EKS, AKS, GKE) and implement platform engineering tools to deliver self-service capabilities via an IDP (e.g. Backstage) Define and enforce monitoring, alerting, and observability standards to ensure infrastructure reliability and performance Foster collaboration between development and operations teams, bridging gaps to drive a unified engineering culture Mentor junior engineers, share knowledge across the team, and write and maintain documentation to support continuous learning and engineering best practices What you'll need for this role Cloud Infrastructure & Experience : 4+ years in cloud infrastructure engineering with hands-on experience designing and administering complex platforms across AWS, GCP, and Azure, including deep knowledge of networking (VPC, Direct Connect, Transit Gateways, BGP, OSPF) and IaaS/PaaS architectural patterns Infrastructure-as-Code & Automation : 2+ years with IaC tools (Terraform or Ansible) and hands-on experience with orchestration and automation platforms (AWX, Ansible Tower, Terragrunt), scripting in Python, Bash, or Go DevOps & DevSecOps : 2+ years designing and implementing CI/CD pipelines using Jenkins, GitLab, GitHub Actions, or equivalent, with strong knowledge of security best practices including secrets management, vulnerability scanning, and compliance Kubernetes & Containers : 2+ years of Kubernetes administration across on-premises and cloud environments (EKS preferred, AKS, GKE), with proficiency in networking, RBAC, pod security, service mesh (Istio), and Docker image management Platform Engineering & Developer Tooling : Experience implementing developer portals (Backstage), artifact repositories (JFrog Artifactory, Nexus), API gateways, and self-service platform engineering tools to support internal teams Observability & Reliability : Hands-on experience with monitoring and observability platforms (Honeycomb, Prometheus, Grafana), including defining alerting standards and ensuring infrastructure reliability at scale Architecture & Design: Strong grasp of microservices architecture, cloud networking protocols (Layer 2/3, MPLS), DNS, load balancing, and traffic management, with the ability to contribute to and implement technical direction Version Control & Collaboration : Proficiency across version control systems (Git, GitHub, GitLab, Bitbucket) with the ability to operate autonomously and contribute to engineering standards across teams How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast,
Talent Locker
Lead Security Architect
Talent Locker Farnborough, Hampshire
Lead Security Architect - Farnborough (Hybrid) - 100k - Highest Security Clearance Required Are you an experienced Security Architect looking to work on projects that genuinely make a difference? We're looking for a Lead Security Architect to join a growing engineering team delivering secure, mission-critical technology across highly regulated environments. This is an opportunity to work on complex programmes at the forefront of cloud, Kubernetes, DevSecOps and secure digital transformation, helping shape solutions that support critical government and defence capabilities. The Role As a Lead Security Architect, you'll provide technical leadership across multiple secure programmes, ensuring security is embedded throughout the delivery lifecycle. Working alongside Software Engineers, Infrastructure Engineers, DevSecOps specialists and Solution Architects, you'll design and assure secure architectures for both cloud and on-premise environments. You'll be responsible for: Leading security architecture across complex technical projects. Performing risk assessments using recognised methodologies such as NIST 800-53. Designing secure-by-design solutions for cloud-native and Kubernetes-based platforms. Producing security documentation including risk assessments, security policies, assurance artefacts and test plans. Advising technical teams on security controls, vulnerabilities and mitigation strategies. Supporting compliance with MOD security standards including JSP 604 and JSP 453. Working closely with stakeholders to ensure secure delivery throughout Agile development lifecycles. Providing strategic technical direction across security-focused initiatives. About You You'll be a confident Security Architect with experience designing secure solutions within highly regulated environments. You'll ideally have experience with: Security architecture and cyber security engineering. Risk management frameworks such as NIST 800-53. Secure-by-design methodologies. Cloud platforms including Azure and AWS. Kubernetes, Docker and container security. DevSecOps, CI/CD and Agile delivery practices. Authentication, cryptography, network security and endpoint protection. Producing security assurance documentation and technical reports. MOD or Defence security standards and accreditation processes. Working with secure or safety-critical systems. Exposure to technologies such as Apache Kafka, Apache NiFi, Node.js, TypeScript, MongoDB, AI or Machine Learning would also be beneficial. Security Clearance Due to the nature of the work, candidates must already hold, or be eligible to obtain, UK Security Clearance. Applicants should have the right to work in the UK and normally have lived in the UK continuously for at least five years. Lead Security Architect - Farnborough (Hybrid) - 100k - Highest Security Clearance Required
29/07/2026
Full time
Lead Security Architect - Farnborough (Hybrid) - 100k - Highest Security Clearance Required Are you an experienced Security Architect looking to work on projects that genuinely make a difference? We're looking for a Lead Security Architect to join a growing engineering team delivering secure, mission-critical technology across highly regulated environments. This is an opportunity to work on complex programmes at the forefront of cloud, Kubernetes, DevSecOps and secure digital transformation, helping shape solutions that support critical government and defence capabilities. The Role As a Lead Security Architect, you'll provide technical leadership across multiple secure programmes, ensuring security is embedded throughout the delivery lifecycle. Working alongside Software Engineers, Infrastructure Engineers, DevSecOps specialists and Solution Architects, you'll design and assure secure architectures for both cloud and on-premise environments. You'll be responsible for: Leading security architecture across complex technical projects. Performing risk assessments using recognised methodologies such as NIST 800-53. Designing secure-by-design solutions for cloud-native and Kubernetes-based platforms. Producing security documentation including risk assessments, security policies, assurance artefacts and test plans. Advising technical teams on security controls, vulnerabilities and mitigation strategies. Supporting compliance with MOD security standards including JSP 604 and JSP 453. Working closely with stakeholders to ensure secure delivery throughout Agile development lifecycles. Providing strategic technical direction across security-focused initiatives. About You You'll be a confident Security Architect with experience designing secure solutions within highly regulated environments. You'll ideally have experience with: Security architecture and cyber security engineering. Risk management frameworks such as NIST 800-53. Secure-by-design methodologies. Cloud platforms including Azure and AWS. Kubernetes, Docker and container security. DevSecOps, CI/CD and Agile delivery practices. Authentication, cryptography, network security and endpoint protection. Producing security assurance documentation and technical reports. MOD or Defence security standards and accreditation processes. Working with secure or safety-critical systems. Exposure to technologies such as Apache Kafka, Apache NiFi, Node.js, TypeScript, MongoDB, AI or Machine Learning would also be beneficial. Security Clearance Due to the nature of the work, candidates must already hold, or be eligible to obtain, UK Security Clearance. Applicants should have the right to work in the UK and normally have lived in the UK continuously for at least five years. Lead Security Architect - Farnborough (Hybrid) - 100k - Highest Security Clearance Required
Littlefish
IT Onsite Support Engineer
Littlefish Warwick, Warwickshire
Come and join the Littlefish team! Work location: Warwickshire (Full time onsite) Salary: Up to: £35,000 Must be eligible for SC Clearance (UK resident for the last 5 years) Driving license and access to own vehicle essential Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day to day basis: As an Onsite Support Engineer, you'll be the trusted technical expert that our customers rely on day-to-day. You'll be their first point of contact for resolving IT issues, delivering a hands-on support experience that keeps users productive, connected and confident in their technology. You'll work directly with end users, build strong relationships, and become a valued extension of their team while representing Littlefish on-site. This is far more than a ticket-fixing role. One day you could be resolving complex desktop issues, the next supporting an office deployment, troubleshooting network connectivity, or helping a customer navigate new technologies. Every day brings new challenges, opportunities to learn, and the chance to make a real difference to the people you support. As an Onsite Support Engineer, you'll provide both onsite and remote support, helping customers resolve technical issues quickly and effectively. You will: Deliver 1st and 2nd line support for desktop, laptop, printer and application-related issues. Troubleshoot and resolve incidents across a variety of IT environments. Manage technical queries and service requests in line with agreed service levels. Build strong relationships with customers through professional, friendly communication. Support projects, deployments, installations, moves, adds and changes. Work closely with Service Desk, Infrastructure and Professional Services teams. Take ownership of assigned tasks through to successful resolution. Continually develop your technical knowledge and maintain relevant skills and qualifications. Attend monthly site visits across the UK supporting standard day to day activities We need a candidate with: We're looking for someone who combines strong technical capability with an excellent customer-focused approach. You'll ideally have: Previous experience in an IT support environment. Strong troubleshooting and problem-solving skills. Experience supporting technologies such as: o Windows 10 o Microsoft 365 and Exchange o Active Directory o Desktop and laptop hardware o Printers and peripheral devices o Apple macOS and iOS o SCCM, WSUS or MDT deployment technologies Experience with Windows 11, Entra ID, Video conferencing equipment, MDM/ARM and hosted telephony systems Excellent face-to-face, telephone and written communication skills. The ability to remain calm under pressure and manage customer expectations effectively. A proactive, logical and organised approach to work. The confidence to work independently while also being a great team player. Valid UK driving licence with access to a personal vehicle What can we offer you? Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public/bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! I am Cyber Conscious - I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
29/07/2026
Full time
Come and join the Littlefish team! Work location: Warwickshire (Full time onsite) Salary: Up to: £35,000 Must be eligible for SC Clearance (UK resident for the last 5 years) Driving license and access to own vehicle essential Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day to day basis: As an Onsite Support Engineer, you'll be the trusted technical expert that our customers rely on day-to-day. You'll be their first point of contact for resolving IT issues, delivering a hands-on support experience that keeps users productive, connected and confident in their technology. You'll work directly with end users, build strong relationships, and become a valued extension of their team while representing Littlefish on-site. This is far more than a ticket-fixing role. One day you could be resolving complex desktop issues, the next supporting an office deployment, troubleshooting network connectivity, or helping a customer navigate new technologies. Every day brings new challenges, opportunities to learn, and the chance to make a real difference to the people you support. As an Onsite Support Engineer, you'll provide both onsite and remote support, helping customers resolve technical issues quickly and effectively. You will: Deliver 1st and 2nd line support for desktop, laptop, printer and application-related issues. Troubleshoot and resolve incidents across a variety of IT environments. Manage technical queries and service requests in line with agreed service levels. Build strong relationships with customers through professional, friendly communication. Support projects, deployments, installations, moves, adds and changes. Work closely with Service Desk, Infrastructure and Professional Services teams. Take ownership of assigned tasks through to successful resolution. Continually develop your technical knowledge and maintain relevant skills and qualifications. Attend monthly site visits across the UK supporting standard day to day activities We need a candidate with: We're looking for someone who combines strong technical capability with an excellent customer-focused approach. You'll ideally have: Previous experience in an IT support environment. Strong troubleshooting and problem-solving skills. Experience supporting technologies such as: o Windows 10 o Microsoft 365 and Exchange o Active Directory o Desktop and laptop hardware o Printers and peripheral devices o Apple macOS and iOS o SCCM, WSUS or MDT deployment technologies Experience with Windows 11, Entra ID, Video conferencing equipment, MDM/ARM and hosted telephony systems Excellent face-to-face, telephone and written communication skills. The ability to remain calm under pressure and manage customer expectations effectively. A proactive, logical and organised approach to work. The confidence to work independently while also being a great team player. Valid UK driving licence with access to a personal vehicle What can we offer you? Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public/bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! I am Cyber Conscious - I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
Robert Walters
Infrastructure Specialist
Robert Walters
Infrastructure Specialist Location: London Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Develop and maintain infrastructure automation using Python, Perl, Shell, Ansible or Terraform. Support the deployment, maintenance and optimisation of enterprise load-balancing infrastructure. Build automation that integrates with configuration management and monitoring platforms. Work closely with architects, developers and operational teams to deliver reliable infrastructure solutions. Investigate technical issues and implement improvements to enhance stability and performance. Gather technical requirements from stakeholders and translate them into scalable infrastructure designs. What you bring Experience as an Infrastructure Automation Engineer, Platform Engineer, Site Reliability Engineer (SRE), DevOps Engineer, or in a similar infrastructure engineering role. Strong automation and Scripting skills using Python, Perl and/or Shell, with hands-on experience of Ansible and/or Terraform. Solid knowledge of Linux/Unix administration and networking, including TCP/IP, HTTP and SSL. Experience supporting enterprise infrastructure, with exposure to F5 or A10 load balancers highly desirable. Understanding of distributed applications, virtualisation or container platforms, version control, CI/CD and SDLC practices. Excellent analytical, troubleshooting and communication skills, with the ability to work effectively in a fast-paced enterprise environment. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
29/07/2026
Contractor
Infrastructure Specialist Location: London Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Develop and maintain infrastructure automation using Python, Perl, Shell, Ansible or Terraform. Support the deployment, maintenance and optimisation of enterprise load-balancing infrastructure. Build automation that integrates with configuration management and monitoring platforms. Work closely with architects, developers and operational teams to deliver reliable infrastructure solutions. Investigate technical issues and implement improvements to enhance stability and performance. Gather technical requirements from stakeholders and translate them into scalable infrastructure designs. What you bring Experience as an Infrastructure Automation Engineer, Platform Engineer, Site Reliability Engineer (SRE), DevOps Engineer, or in a similar infrastructure engineering role. Strong automation and Scripting skills using Python, Perl and/or Shell, with hands-on experience of Ansible and/or Terraform. Solid knowledge of Linux/Unix administration and networking, including TCP/IP, HTTP and SSL. Experience supporting enterprise infrastructure, with exposure to F5 or A10 load balancers highly desirable. Understanding of distributed applications, virtualisation or container platforms, version control, CI/CD and SDLC practices. Excellent analytical, troubleshooting and communication skills, with the ability to work effectively in a fast-paced enterprise environment. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Solus Accident Repair Centres
Performance and Monitoring Engineer
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
29/07/2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Electus Recruitment
Network & Security Architect
Electus Recruitment
Summary Take ownership of secure network architecture across complex defence programmes where your technical decisions influence critical environments from concept through to delivery. This is an opportunity to broaden your architectural influence, work across high assurance systems and develop expertise in secure infrastructure, network security and emerging cloud technologies within a highly regulated setting. Location and Setup Full-time role in Hertfordshire with hybrid working (2-3 days a week onsite) What You Will Be Doing Designing secure network architectures that support complex business and operational requirements. Providing architectural leadership throughout the full project lifecycle, from initial concept and feasibility through to implementation and operational handover. Defining network security approaches, standards and architectural roadmaps across a range of projects and environments. Working closely with security specialists, network operations teams, infrastructure engineers and technical stakeholders to ensure resilient solutions are delivered. Facilitating technical workshops, architecture reviews and design discussions to achieve agreement across multiple stakeholder groups. Evaluating new technologies and contributing to the adoption of modern infrastructure and cloud based capabilities where appropriate. Supporting secure network environments across different classifications and operational requirements. Contributing to both strategic architectural initiatives and project specific technical challenges. What you will Need Strong background in network architecture, design and network security. Understanding of secure network infrastructure within regulated or high assurance environments. Knowledge of network technologies, security controls, segmentation and secure connectivity principles. Appreciation of cloud adoption strategies and the challenges of integrating cloud services within secure environments. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Experience leading design reviews, governance discussions and technical decision making. Strong stakeholder management skills with the ability to build consensus across multiple teams. Comfortable operating within large, multidisciplinary and geographically dispersed organisations. Able to balance technical risk, business requirements and security considerations when developing solutions. Motivated by continuous learning and professional development within a technically demanding environment. Essential Requirements British Citizen able to obtain and maintain Developed Vetting (DV) clearance. Proven experience in network architecture and the design of secure network environments. Strong understanding of network security principles, controls and technologies. Ability to lead technical discussions, architectural reviews and design workshops with a range of stakeholders. Experience working with engineering, security, operational or customer facing teams within complex technical environments. What Is in It for You Salary in the region of £65,000, depending on experience. Alongside of this, you will receive: Annual performance related bonus of up to 21% of salary. Combined employer and employee pension contributions of up to 14%. Flexible working arrangements designed to support work life balance. Hybrid working, typically involving 2 to 3 days on site each week depending on programme requirements. Equal Opportunities Due to the nature of work at our client's site, these vacancies are only open to British Citizens who hold DV clearance or can obtain it. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high technology industries. Thank you for your interest. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future, and we shall assess your suitability then. JBRP1_UKTJ
29/07/2026
Full time
Summary Take ownership of secure network architecture across complex defence programmes where your technical decisions influence critical environments from concept through to delivery. This is an opportunity to broaden your architectural influence, work across high assurance systems and develop expertise in secure infrastructure, network security and emerging cloud technologies within a highly regulated setting. Location and Setup Full-time role in Hertfordshire with hybrid working (2-3 days a week onsite) What You Will Be Doing Designing secure network architectures that support complex business and operational requirements. Providing architectural leadership throughout the full project lifecycle, from initial concept and feasibility through to implementation and operational handover. Defining network security approaches, standards and architectural roadmaps across a range of projects and environments. Working closely with security specialists, network operations teams, infrastructure engineers and technical stakeholders to ensure resilient solutions are delivered. Facilitating technical workshops, architecture reviews and design discussions to achieve agreement across multiple stakeholder groups. Evaluating new technologies and contributing to the adoption of modern infrastructure and cloud based capabilities where appropriate. Supporting secure network environments across different classifications and operational requirements. Contributing to both strategic architectural initiatives and project specific technical challenges. What you will Need Strong background in network architecture, design and network security. Understanding of secure network infrastructure within regulated or high assurance environments. Knowledge of network technologies, security controls, segmentation and secure connectivity principles. Appreciation of cloud adoption strategies and the challenges of integrating cloud services within secure environments. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Experience leading design reviews, governance discussions and technical decision making. Strong stakeholder management skills with the ability to build consensus across multiple teams. Comfortable operating within large, multidisciplinary and geographically dispersed organisations. Able to balance technical risk, business requirements and security considerations when developing solutions. Motivated by continuous learning and professional development within a technically demanding environment. Essential Requirements British Citizen able to obtain and maintain Developed Vetting (DV) clearance. Proven experience in network architecture and the design of secure network environments. Strong understanding of network security principles, controls and technologies. Ability to lead technical discussions, architectural reviews and design workshops with a range of stakeholders. Experience working with engineering, security, operational or customer facing teams within complex technical environments. What Is in It for You Salary in the region of £65,000, depending on experience. Alongside of this, you will receive: Annual performance related bonus of up to 21% of salary. Combined employer and employee pension contributions of up to 14%. Flexible working arrangements designed to support work life balance. Hybrid working, typically involving 2 to 3 days on site each week depending on programme requirements. Equal Opportunities Due to the nature of work at our client's site, these vacancies are only open to British Citizens who hold DV clearance or can obtain it. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high technology industries. Thank you for your interest. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future, and we shall assess your suitability then. JBRP1_UKTJ
SC Cleared Senior Security Advisor - Remote - Inside IR35
Solirius Limited
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview As a Senior Security Advisor, you will serve as the strategic and technical cyber security authority across our public sector cloud transformation initiatives. You will work closely with the team to embed security-by-design. You will ensure that all digital services and Azure infrastructure meet stringent public sector cyber security baselines, maintain regulatory compliance, and remain resilient against evolving threat landscapes. Key Responsibilities 1. Security Architecture & Azure Governance Secure Cloud Design: Provide expert security consultancy and design patterns for Microsoft Azure infrastructure, workloads, and SaaS applications (including Enterprise Scale Landing Zones, Hub-Spoke topologies, and Microsegmentation). Policy Enforcement & Guardrails: Define and enforce cloud security baselines, RBAC structures, Privileged Identity Management (PIM), and automated guardrails using Azure Policy and Microsoft Defender for Cloud. Zero Trust Strategy: Drive the continuous adoption of Zero Trust architecture principles across identity (Microsoft Entra ID), network segmentation, endpoint management, and data handling. 2. Public Sector Compliance, Governance & Assurance Standards Alignment: Align organizational posture with national public sector standards, including the NCSC Cyber Assessment Framework (CAF), GovAssure, ISO 27001, and HMG Security Policy Framework (SPF). Risk & Threat Modeling: Lead threat modelling exercises (STRIDE) and cyber risk assessments for new digital public services, presenting clear risk posture metrics to executive and non-technical leadership. Third-Party & Supply Chain Risk: Evaluate risk across suppliers, third-party software, and public sector inter-agency integrations. 3. Cyber Operations & Threat Defense Oversight SIEM & SOC Alignment: Work alongside SOC/SecOps teams to optimize Microsoft Sentinel (KQL analytics rules, automation playbooks, and log telemetry) to maintain high-signal threat detection. Incident Response Escalation: Serve as a subject matter expert for major cyber incident investigations, threat hunting, and post-incident reviews. Vulnerability & Posture Management: Monitor and drive remediation of high-severity vulnerabilities and security recommendations surfaced via Microsoft Defender and Azure Advisor. 4. Culture & Advisory Leadership Security Engagement: Foster a security-first culture across multi-disciplinary agile delivery teams, technical developers, and non-technical delivery managers. Stakeholder Management: Translate complex Azure security concepts into actionable risk decisions for Senior Information Risk Owners (SIRO), Chief Information Security Officers (CISO), and program directors. Person Specification Essential Experience & Technical Skills Azure Cloud Security: Deep hands-on experience in securing Microsoft Azure cloud environments (Entra ID, PIM, Defender for Cloud, Sentinel, Azure Policy, NSGs, Private Endpoints, Key Vaults). Public Sector Frameworks: Strong understanding of public sector cyber standards (NCSC CAF, GovAssure, NIS Regulations, HMG Security Policy Framework, or ISO 27001). Identity & Access Management: Expertise in modern IAM architecture, Conditional Access Policies, multi-factor authentication (MFA), and zero-trust perimeter design. Threat Modeling & Assessment: Proven experience conducting technical risk assessments, threat modelling, and defining security controls for complex systems. Stakeholder Leadership: Exceptional communication skills with the ability to influence technical architects, software engineers, and executive leadership. Desirable Criteria Knowledge of Infrastructure-as-Code (IaC) security scanning for Terraform, Bicep, or ARM templates. Familiarity with Microsoft Purview for data loss prevention (DLP), classification, and records management in public sector contexts. Experience working within central/local government, NHS/healthcare, or Critical National Infrastructure (CNI) environments. Certifications & Qualifications Essential/Desirable Certifications Microsoft Azure Certifications: AZ-500: Microsoft Certified: Azure Security Engineer Associate (Highly Desirable) SC-100: Microsoft Cybersecurity Architect (Desirable) Industry Security Certifications: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) or CCSP (Certified Cloud Security Professional)
29/07/2026
Contractor
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview As a Senior Security Advisor, you will serve as the strategic and technical cyber security authority across our public sector cloud transformation initiatives. You will work closely with the team to embed security-by-design. You will ensure that all digital services and Azure infrastructure meet stringent public sector cyber security baselines, maintain regulatory compliance, and remain resilient against evolving threat landscapes. Key Responsibilities 1. Security Architecture & Azure Governance Secure Cloud Design: Provide expert security consultancy and design patterns for Microsoft Azure infrastructure, workloads, and SaaS applications (including Enterprise Scale Landing Zones, Hub-Spoke topologies, and Microsegmentation). Policy Enforcement & Guardrails: Define and enforce cloud security baselines, RBAC structures, Privileged Identity Management (PIM), and automated guardrails using Azure Policy and Microsoft Defender for Cloud. Zero Trust Strategy: Drive the continuous adoption of Zero Trust architecture principles across identity (Microsoft Entra ID), network segmentation, endpoint management, and data handling. 2. Public Sector Compliance, Governance & Assurance Standards Alignment: Align organizational posture with national public sector standards, including the NCSC Cyber Assessment Framework (CAF), GovAssure, ISO 27001, and HMG Security Policy Framework (SPF). Risk & Threat Modeling: Lead threat modelling exercises (STRIDE) and cyber risk assessments for new digital public services, presenting clear risk posture metrics to executive and non-technical leadership. Third-Party & Supply Chain Risk: Evaluate risk across suppliers, third-party software, and public sector inter-agency integrations. 3. Cyber Operations & Threat Defense Oversight SIEM & SOC Alignment: Work alongside SOC/SecOps teams to optimize Microsoft Sentinel (KQL analytics rules, automation playbooks, and log telemetry) to maintain high-signal threat detection. Incident Response Escalation: Serve as a subject matter expert for major cyber incident investigations, threat hunting, and post-incident reviews. Vulnerability & Posture Management: Monitor and drive remediation of high-severity vulnerabilities and security recommendations surfaced via Microsoft Defender and Azure Advisor. 4. Culture & Advisory Leadership Security Engagement: Foster a security-first culture across multi-disciplinary agile delivery teams, technical developers, and non-technical delivery managers. Stakeholder Management: Translate complex Azure security concepts into actionable risk decisions for Senior Information Risk Owners (SIRO), Chief Information Security Officers (CISO), and program directors. Person Specification Essential Experience & Technical Skills Azure Cloud Security: Deep hands-on experience in securing Microsoft Azure cloud environments (Entra ID, PIM, Defender for Cloud, Sentinel, Azure Policy, NSGs, Private Endpoints, Key Vaults). Public Sector Frameworks: Strong understanding of public sector cyber standards (NCSC CAF, GovAssure, NIS Regulations, HMG Security Policy Framework, or ISO 27001). Identity & Access Management: Expertise in modern IAM architecture, Conditional Access Policies, multi-factor authentication (MFA), and zero-trust perimeter design. Threat Modeling & Assessment: Proven experience conducting technical risk assessments, threat modelling, and defining security controls for complex systems. Stakeholder Leadership: Exceptional communication skills with the ability to influence technical architects, software engineers, and executive leadership. Desirable Criteria Knowledge of Infrastructure-as-Code (IaC) security scanning for Terraform, Bicep, or ARM templates. Familiarity with Microsoft Purview for data loss prevention (DLP), classification, and records management in public sector contexts. Experience working within central/local government, NHS/healthcare, or Critical National Infrastructure (CNI) environments. Certifications & Qualifications Essential/Desirable Certifications Microsoft Azure Certifications: AZ-500: Microsoft Certified: Azure Security Engineer Associate (Highly Desirable) SC-100: Microsoft Cybersecurity Architect (Desirable) Industry Security Certifications: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) or CCSP (Certified Cloud Security Professional)
Platform Recruitment
Embedded Linux Software Engineer
Platform Recruitment Milton, Cambridgeshire
Embedded Linux Software Engineer 60-70k Cambridge My client is an essential company in the communications and data industry. Their presence spans hundreds of countries, and their engineering makes up a vital part of the global networking infrastructure. They are looking for an Embedded Software Engineer with strong Linux experience to join their software dev team. Responsibilities as an Embedded Linux Software Engineer : Design & implement software solutions in C Integrate Linux software with hardware, interpreting schematics Collaborate with other teams to analyse technical issues and contribute to their timely and effective resolution Requirements: Experienced in developing ARM MCUs in C Confident with Linux-based systems development, including experience with the Linux boot process, DTB, and kernel drivers Familiar with networking protocols Proficiency in developing user-level software that interacts with the Linux operating system Bonus skills for an Embedded Linux Software Engineer: Familiarity with Yocto Experience with Git & JIRA Apply now if you have a passion for networking, Linux, and C. Become a key player in the development of global infrastructure!
29/07/2026
Full time
Embedded Linux Software Engineer 60-70k Cambridge My client is an essential company in the communications and data industry. Their presence spans hundreds of countries, and their engineering makes up a vital part of the global networking infrastructure. They are looking for an Embedded Software Engineer with strong Linux experience to join their software dev team. Responsibilities as an Embedded Linux Software Engineer : Design & implement software solutions in C Integrate Linux software with hardware, interpreting schematics Collaborate with other teams to analyse technical issues and contribute to their timely and effective resolution Requirements: Experienced in developing ARM MCUs in C Confident with Linux-based systems development, including experience with the Linux boot process, DTB, and kernel drivers Familiar with networking protocols Proficiency in developing user-level software that interacts with the Linux operating system Bonus skills for an Embedded Linux Software Engineer: Familiarity with Yocto Experience with Git & JIRA Apply now if you have a passion for networking, Linux, and C. Become a key player in the development of global infrastructure!
Amazon
Chief Engineer, Data Centre Engineering Operations, Data Centre Engineering Operations
Amazon
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS- Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. JBRP1_UKTJ
29/07/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS- Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. JBRP1_UKTJ
Electus Recruitment
Network & Security Architect
Electus Recruitment
Summary Take ownership of secure network architecture across complex defence programmes where your technical decisions influence critical environments from concept through to delivery. This is an opportunity to broaden your architectural influence, work across high assurance systems and develop expertise in secure infrastructure, network security and emerging cloud technologies within a highly regulated setting. Location and Setup Full-time role in Hertfordshire with hybrid working (2-3 days a week onsite) What You Will Be Doing Designing secure network architectures that support complex business and operational requirements. Providing architectural leadership throughout the full project lifecycle, from initial concept and feasibility through to implementation and operational handover. Defining network security approaches, standards and architectural roadmaps across a range of projects and environments. Working closely with security specialists, network operations teams, infrastructure engineers and technical stakeholders to ensure resilient solutions are delivered. Facilitating technical workshops, architecture reviews and design discussions to achieve agreement across multiple stakeholder groups. Evaluating new technologies and contributing to the adoption of modern infrastructure and cloud based capabilities where appropriate. Supporting secure network environments across different classifications and operational requirements. Contributing to both strategic architectural initiatives and project specific technical challenges. What you will Need Strong background in network architecture, design and network security. Understanding of secure network infrastructure within regulated or high assurance environments. Knowledge of network technologies, security controls, segmentation and secure connectivity principles. Appreciation of cloud adoption strategies and the challenges of integrating cloud services within secure environments. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Experience leading design reviews, governance discussions and technical decision making. Strong stakeholder management skills with the ability to build consensus across multiple teams. Comfortable operating within large, multidisciplinary and geographically dispersed organisations. Able to balance technical risk, business requirements and security considerations when developing solutions. Motivated by continuous learning and professional development within a technically demanding environment. Essential Requirements British Citizen able to obtain and maintain Developed Vetting (DV) clearance. Proven experience in network architecture and the design of secure network environments. Strong understanding of network security principles, controls and technologies. Ability to lead technical discussions, architectural reviews and design workshops with a range of stakeholders. Experience working with engineering, security, operational or customer facing teams within complex technical environments. What Is in It for You Salary in the region of £65,000, depending on experience. Alongside of this, you will receive: Annual performance related bonus of up to 21% of salary. Combined employer and employee pension contributions of up to 14%. Flexible working arrangements designed to support work life balance. Hybrid working, typically involving 2 to 3 days on site each week depending on programme requirements. Equal Opportunities Due to the nature of work at our client's site, these vacancies are only open to British Citizens who hold DV clearance or can obtain it. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high technology industries. Thank you for your interest. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future, and we shall assess your suitability then. JBRP1_UKTJ
29/07/2026
Full time
Summary Take ownership of secure network architecture across complex defence programmes where your technical decisions influence critical environments from concept through to delivery. This is an opportunity to broaden your architectural influence, work across high assurance systems and develop expertise in secure infrastructure, network security and emerging cloud technologies within a highly regulated setting. Location and Setup Full-time role in Hertfordshire with hybrid working (2-3 days a week onsite) What You Will Be Doing Designing secure network architectures that support complex business and operational requirements. Providing architectural leadership throughout the full project lifecycle, from initial concept and feasibility through to implementation and operational handover. Defining network security approaches, standards and architectural roadmaps across a range of projects and environments. Working closely with security specialists, network operations teams, infrastructure engineers and technical stakeholders to ensure resilient solutions are delivered. Facilitating technical workshops, architecture reviews and design discussions to achieve agreement across multiple stakeholder groups. Evaluating new technologies and contributing to the adoption of modern infrastructure and cloud based capabilities where appropriate. Supporting secure network environments across different classifications and operational requirements. Contributing to both strategic architectural initiatives and project specific technical challenges. What you will Need Strong background in network architecture, design and network security. Understanding of secure network infrastructure within regulated or high assurance environments. Knowledge of network technologies, security controls, segmentation and secure connectivity principles. Appreciation of cloud adoption strategies and the challenges of integrating cloud services within secure environments. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences. Experience leading design reviews, governance discussions and technical decision making. Strong stakeholder management skills with the ability to build consensus across multiple teams. Comfortable operating within large, multidisciplinary and geographically dispersed organisations. Able to balance technical risk, business requirements and security considerations when developing solutions. Motivated by continuous learning and professional development within a technically demanding environment. Essential Requirements British Citizen able to obtain and maintain Developed Vetting (DV) clearance. Proven experience in network architecture and the design of secure network environments. Strong understanding of network security principles, controls and technologies. Ability to lead technical discussions, architectural reviews and design workshops with a range of stakeholders. Experience working with engineering, security, operational or customer facing teams within complex technical environments. What Is in It for You Salary in the region of £65,000, depending on experience. Alongside of this, you will receive: Annual performance related bonus of up to 21% of salary. Combined employer and employee pension contributions of up to 14%. Flexible working arrangements designed to support work life balance. Hybrid working, typically involving 2 to 3 days on site each week depending on programme requirements. Equal Opportunities Due to the nature of work at our client's site, these vacancies are only open to British Citizens who hold DV clearance or can obtain it. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high technology industries. Thank you for your interest. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future, and we shall assess your suitability then. JBRP1_UKTJ
SJR Partners
Senior IT Technician
SJR Partners West Bromwich, West Midlands
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
29/07/2026
Full time
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
BT Group
Network Technician Engineer
BT Group Inverness, Highland
Job Description Job Title: Network Technician Engineer Req ID: 58700 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Inverness TE Advertised Salary: 32,637.00 Job Req ID: 58700 Posting Date: 23/07/26 Function: Engineering Location: Inverness Salary: 32,637.00 About the role The Technician Trainee role is an entry-level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands-on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch,kneeland crouch.Alsomust be able to climb, work at floor and ceiling level inside buildings, tower structures androad sideinfrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals willbe requiredto hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self-identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork: Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e-mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactively shares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks' full pay and 8weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Apply now
29/07/2026
Full time
Job Description Job Title: Network Technician Engineer Req ID: 58700 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Inverness TE Advertised Salary: 32,637.00 Job Req ID: 58700 Posting Date: 23/07/26 Function: Engineering Location: Inverness Salary: 32,637.00 About the role The Technician Trainee role is an entry-level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands-on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch,kneeland crouch.Alsomust be able to climb, work at floor and ceiling level inside buildings, tower structures androad sideinfrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals willbe requiredto hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self-identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork: Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e-mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactively shares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks' full pay and 8weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Apply now
DCS Recruitment
Data Cabling Engineer with IPAF
DCS Recruitment Royston, Hertfordshire
DCS Recruitment currently seek an experienced data cabling engineer in Royston on behalf of a national communications contractor. Vacancies: 2 Established teams and individuals are equally encouraged to apply. Immediate starts available. Night shifts starting 7:30pm. Must have experience in data cable and device installation within a retail or commercial environment e.g. moves, adds, and changes. CAT5/6 data cabling. The ideal candidate will: Hold a valid CSCS/ECS - industry related accreditation is preferred e.g. datacoms, network infrastructure, cabling installer Hold a valid IPAF 3a&3b Hold a valid UKATA asbestos awareness certificate (or be happy to acquire online prior to start) Have their own hand tools, installation and termination tools and drill(s). SDS / impact drivers are beneficial. You will be asked to provide two relevant work references and right to work ID prior to start. Call Melanie on (option 2) or apply online to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
29/07/2026
Full time
DCS Recruitment currently seek an experienced data cabling engineer in Royston on behalf of a national communications contractor. Vacancies: 2 Established teams and individuals are equally encouraged to apply. Immediate starts available. Night shifts starting 7:30pm. Must have experience in data cable and device installation within a retail or commercial environment e.g. moves, adds, and changes. CAT5/6 data cabling. The ideal candidate will: Hold a valid CSCS/ECS - industry related accreditation is preferred e.g. datacoms, network infrastructure, cabling installer Hold a valid IPAF 3a&3b Hold a valid UKATA asbestos awareness certificate (or be happy to acquire online prior to start) Have their own hand tools, installation and termination tools and drill(s). SDS / impact drivers are beneficial. You will be asked to provide two relevant work references and right to work ID prior to start. Call Melanie on (option 2) or apply online to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Mobile Plant Technician - Aviation Fuel Systems
PVH (Tommy Hilfiger/Calvin Klein) Birmingham, Staffordshire
At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Mobile Plant Technician Aviation Fuel Operations Location: UK Wide (Mobile Role) Predominantly based at Birmingham Airport Company Vehicle Provided Join a Global Leader Supporting Critical Aviation Infrastructure We are seeking a motivated, safety-focused Mobile Plant Technician to support aviation fuel storage and distribution facilities across multiple airport locations throughout the UK. This is a mobile role requiring regular travel between sites to undertake planned maintenance, inspections, fault finding, compliance activities, and operational support on fuel storage and handling equipment. The successful candidate will play a vital role in maintaining the integrity, reliability, and safety of critical aviation fuel infrastructure that supports airport operations nationwide. Working within a highly regulated, safety-critical environment, you will ensure equipment and systems remain compliant, operational, and fit for purpose while providing technical support to operational teams across the network. What You'll Be Doing As a Mobile Plant Technician, you will play an important role in ensuring the reliability, safety, and performance of aviation fuel systems across multiple airport locations. Responsibilities Carry out planned preventative maintenance (PPM) on aviation fuel storage and distribution equipment. Inspect, test, and maintain pumps, motors, valves, pipelines, filtration systems, and associated plant equipment. Support the maintenance and testing of critical safety devices and control systems. Conduct routine inspections of fuel storage tanks, bunds, and associated infrastructure. Diagnose equipment faults and coordinate repairs where required. Support calibration and testing activities for operational and safety-critical equipment. Complete maintenance records, inspection reports and compliance documentation accurately and on time. Assist with integrity inspections and engineering improvement projects. Support contractors working on site and ensure compliance with company safety requirements. Participate in emergency response activities and provide technical support during operational incidents. Work closely with airport operational teams and site management to minimise disruption to fuel operations. Promote continuous improvement, excellent housekeeping standards, and engineering best practice across all locations. Participate in site inspections and audits. No two days are the same. You'll have the opportunity to work across multiple airports and gain experience on a wide range of specialist equipment and systems. What We're Looking For Essential Experience in a maintenance, engineering, mechanical, or plant technician role Strong fault-finding and problem-solving abilities Ability to work independently and manage priorities effectively Full UK driving licence Good communication and reporting skills Willingness to travel regularly throughout the UK, including occasional overnight stays Desirable Experience within aviation, fuel storage, oil & gas, petrochemical, logistics, or other regulated industrial environments Knowledge of pumps, valves, filtration systems, pipelines, or transfer equipment Electrical or instrumentation experience Mechanical apprenticeship, NVQ, City & Guilds, or equivalent qualification IOSH Working Safely, IOSH Managing Safely, or similar accreditation Familiarity with safety-critical systems and emergency shutdown equipment Why Join Us Competitive Package Competitive salary Company vehicle and fuel card Pension and benefits package Full PPE and specialized safety equipment provided Training & Development Structured onboarding and competency programmed Ongoing technical and safety training Exposure to specialist aviation fuel systems Opportunities to gain additional industry qualifications Career Growth Work with a respected global organization supporting major UK airports Develop expertise in a niche and highly valued sector Opportunities to progress into senior technical, operational, or management roles. If you're looking for a role that combines travel, technical challenge, career development, and the opportunity to work within the fast-paced aviation industry, we'd love to hear from you. Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/
29/07/2026
Full time
At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Mobile Plant Technician Aviation Fuel Operations Location: UK Wide (Mobile Role) Predominantly based at Birmingham Airport Company Vehicle Provided Join a Global Leader Supporting Critical Aviation Infrastructure We are seeking a motivated, safety-focused Mobile Plant Technician to support aviation fuel storage and distribution facilities across multiple airport locations throughout the UK. This is a mobile role requiring regular travel between sites to undertake planned maintenance, inspections, fault finding, compliance activities, and operational support on fuel storage and handling equipment. The successful candidate will play a vital role in maintaining the integrity, reliability, and safety of critical aviation fuel infrastructure that supports airport operations nationwide. Working within a highly regulated, safety-critical environment, you will ensure equipment and systems remain compliant, operational, and fit for purpose while providing technical support to operational teams across the network. What You'll Be Doing As a Mobile Plant Technician, you will play an important role in ensuring the reliability, safety, and performance of aviation fuel systems across multiple airport locations. Responsibilities Carry out planned preventative maintenance (PPM) on aviation fuel storage and distribution equipment. Inspect, test, and maintain pumps, motors, valves, pipelines, filtration systems, and associated plant equipment. Support the maintenance and testing of critical safety devices and control systems. Conduct routine inspections of fuel storage tanks, bunds, and associated infrastructure. Diagnose equipment faults and coordinate repairs where required. Support calibration and testing activities for operational and safety-critical equipment. Complete maintenance records, inspection reports and compliance documentation accurately and on time. Assist with integrity inspections and engineering improvement projects. Support contractors working on site and ensure compliance with company safety requirements. Participate in emergency response activities and provide technical support during operational incidents. Work closely with airport operational teams and site management to minimise disruption to fuel operations. Promote continuous improvement, excellent housekeeping standards, and engineering best practice across all locations. Participate in site inspections and audits. No two days are the same. You'll have the opportunity to work across multiple airports and gain experience on a wide range of specialist equipment and systems. What We're Looking For Essential Experience in a maintenance, engineering, mechanical, or plant technician role Strong fault-finding and problem-solving abilities Ability to work independently and manage priorities effectively Full UK driving licence Good communication and reporting skills Willingness to travel regularly throughout the UK, including occasional overnight stays Desirable Experience within aviation, fuel storage, oil & gas, petrochemical, logistics, or other regulated industrial environments Knowledge of pumps, valves, filtration systems, pipelines, or transfer equipment Electrical or instrumentation experience Mechanical apprenticeship, NVQ, City & Guilds, or equivalent qualification IOSH Working Safely, IOSH Managing Safely, or similar accreditation Familiarity with safety-critical systems and emergency shutdown equipment Why Join Us Competitive Package Competitive salary Company vehicle and fuel card Pension and benefits package Full PPE and specialized safety equipment provided Training & Development Structured onboarding and competency programmed Ongoing technical and safety training Exposure to specialist aviation fuel systems Opportunities to gain additional industry qualifications Career Growth Work with a respected global organization supporting major UK airports Develop expertise in a niche and highly valued sector Opportunities to progress into senior technical, operational, or management roles. If you're looking for a role that combines travel, technical challenge, career development, and the opportunity to work within the fast-paced aviation industry, we'd love to hear from you. Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/
MCS Group
Field Telecoms Engineer
MCS Group City, Belfast
MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands on, technically minded individual to join their dedicated team of four as a Field Telecoms Engineer. This is a field active position involving a mix of desk based support and on site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones. Requirements Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products. Service Mindset: Ability to provide day to day support for infrastructure and diverse customers. Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001). Driving License: A full, current driving license is essential to fulfil the requirements of this role. Flexibility: Being part of a 24 hour call out rota is required to assist other engineers and maintain customer service levels. Your Responsibilities Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites. Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks. Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products. Documentation: Completing required reporting and time management documentation within agreed time frames. Logistics: Planning and organising travel and accommodation requirements for site visits as needed. Why This Role? This company manages critical infrastructure. You will be ramped up to handle enterprise style customers, offering a genuine path for professional development and technical longevity, however previous enterprise experience is highly desirable. What's on Offer Salary: £32,000 - £40,000 Depending on Experience Position: Full time, Permanent. Vehicle: Company vehicle provided or an allowance for a personal vehicle. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
29/07/2026
Full time
MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands on, technically minded individual to join their dedicated team of four as a Field Telecoms Engineer. This is a field active position involving a mix of desk based support and on site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones. Requirements Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products. Service Mindset: Ability to provide day to day support for infrastructure and diverse customers. Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001). Driving License: A full, current driving license is essential to fulfil the requirements of this role. Flexibility: Being part of a 24 hour call out rota is required to assist other engineers and maintain customer service levels. Your Responsibilities Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites. Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks. Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products. Documentation: Completing required reporting and time management documentation within agreed time frames. Logistics: Planning and organising travel and accommodation requirements for site visits as needed. Why This Role? This company manages critical infrastructure. You will be ramped up to handle enterprise style customers, offering a genuine path for professional development and technical longevity, however previous enterprise experience is highly desirable. What's on Offer Salary: £32,000 - £40,000 Depending on Experience Position: Full time, Permanent. Vehicle: Company vehicle provided or an allowance for a personal vehicle. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
BT Group
Network Technician Engineer - Entry-Level Trainee
BT Group Inverness, Highland
BT Group in Inverness is seeking a Technician Trainee to join our Networks division. This entry-level development opportunity provides hands-on training and practical experience to install, maintain and repair network equipment across BT's critical infrastructure. The role covers electronics and radio engineering disciplines, with exposure to fibre, data centres and field sites. You will be required to travel across the UK and meet physical requirements, including driving.
29/07/2026
Full time
BT Group in Inverness is seeking a Technician Trainee to join our Networks division. This entry-level development opportunity provides hands-on training and practical experience to install, maintain and repair network equipment across BT's critical infrastructure. The role covers electronics and radio engineering disciplines, with exposure to fibre, data centres and field sites. You will be required to travel across the UK and meet physical requirements, including driving.
BT Group
Network Engineers - TM 2
BT Group Fort William, Inverness-shire
Job Title: Network Engineers - TM 2 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Fort William TE Advertised Salary: 32,637.00 Job Req ID: 58702 Posting Date: 23/07/26 Function: Engineering Location: Fort William Salary: £32,637.00 About the role The Technician Trainee role is an entry level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals will be required to hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork:Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactivelyshares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks'full pay and 8weeks'half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
29/07/2026
Full time
Job Title: Network Engineers - TM 2 Job Function: Engineering Posting Start Date: 23/07/2026 Posting End Date: 09/08/2026 Division: Networks Job Location: GBR Fort William TE Advertised Salary: 32,637.00 Job Req ID: 58702 Posting Date: 23/07/26 Function: Engineering Location: Fort William Salary: £32,637.00 About the role The Technician Trainee role is an entry level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands on training and practical experience in supporting BT's critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines. Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities. Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK. The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process. Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring. Individuals will be required to hold a Full UK Driving Licence. What you will be doing As part of the role your variation of your attendance is at your first/second line manager's discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period. Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook. Undertakes on site risk assessments, continuously identifying and managing hazards as work progresses. Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises. Creates an inclusive working environment, where people from all backgrounds can succeed. Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone. Execute all required work (allocated and self identified) in line with the priorities of the team. Complete work, entering accurate codes and quality notes on appropriate systems. Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans. Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills. Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards. Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members. Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment. Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes. Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area. Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies. Works with line manager to drive personal upskilling and development. All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers. Maintains tools, equipment and PPE ensuring quality and calibration. Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion. Supervises third party contractors on site, acting as landlord representative where required Ownership of critical and urgent network repair/provision/maintenance activity. Raising of Issues/risk to more senior individuals to facilitate change Responsible for being compliant with waste removal policies. What you'll need to succeed Essential Self-Starting: Using own initiative to drive the actions required from both themselves and wider team. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Teamwork:Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives Desirable Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e mail). Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection. Coaching:Proactivelyshares knowledge with others to improve understanding. Supervising less skilled engineers on the job. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks'full pay and 8weeks'half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme Any additional EUSR qualification paid for Tools, uniform, clothing, and all PPE provided Attendance pattern flexibility (through local agreements) You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
Technical Coordinator
Mile Asset Management Limited
# Technical Coordinator Job Introduction Technical Coordinator - Stonehouse, Gloucestershire 12-month fixed term contract Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our team is growing, and we're excited to welcome a talented Technical Coordinator to join us on a 12-month fixed term contract.As a Technical Coordinator, you'll play a key role in supporting the Sales and Design process running smoothly. Working closely with Business Development Managers, Designers, Engineers and CAD colleagues, you'll coordinate technical tasks across quoting, approvals, variations and major projects. You'll also make sure each stage is accurately recorded in simPRO, supporting a clear and complete handover to Operations. What's in it for you as a Technical Coordinator? Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down. 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays Holiday buy scheme Discretionary bonus EV and ULEV salary sacrifice scheme (subject to minimum length of service) Cycle to work salary sacrifice scheme Up to 7% employer pension contribution Volunteering Day Life assurance (x4 annual basic salary) Retail, travel and leisure discounts via our MilesMore benefits platform Refer a friend incentive Stream - Financial wellbeing platform Employee assistance programme Hybrid working Flexible start and finish times for eligible roles Private medical insurance Company sick pay Some of our benefits are only applicable when you have successfully completed your probation period Your responsibilities as a Technical Coordinator: Process new enquiries from Business Development Managers by reviewing existing utility networks, completing required calculations and checks, and keeping all tasks and logs updated in simPRO. Submit and manage POC, CSEP, SOW and asset value applications, ensuring quotations, outcomes and approvals are recorded accurately and shared with the relevant teams. Support project progression by notifying Design, Operations, Estimating, Commercial and Finance teams at the right stages, including contract awards, conversions, billing and account setup. Manage small value works variations from request through to quotation, approval, acceptance and closure, keeping clients and internal teams informed throughout. Attend key meetings, including NAV, Winners, regional operational and departmental meetings, recording actions, tracking progress and following up on design approvals, variations and reporting requirements. Manage regular and routine correspondence with various departments throughout the business. To answer the telephone, exercising initiative when required to respond to general enquiries and/or record and pass on messages as appropriate, accurately, legibly, and swiftly. Experience / Knowledge: Administration experience Utilities experience (desirable)Have you got the drive to go to the Last Mile as a Technical Coordinator? Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. About us: Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We design, build, own, and manage the 'last mile' of essential utilities infrastructure.With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow. Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a 'one-stop shop' for new utility connections.We're proud to be both a Great Place to Work certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. ApplyThe following content contains a map of the job location - Stonehouse , United Kingdom.+ Leaflet OpenStreetMap contributors Technical Coordinator Salary Competitive Frequency Annual Job Reference B0466 Contract Type Fixed Term - Full Time Closing Date 9 August, 2026 Job Category Administration and Coordination Company Stonehouse Location Stonehouse , United Kingdom Posted on 6 July, 2026
29/07/2026
Full time
# Technical Coordinator Job Introduction Technical Coordinator - Stonehouse, Gloucestershire 12-month fixed term contract Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our team is growing, and we're excited to welcome a talented Technical Coordinator to join us on a 12-month fixed term contract.As a Technical Coordinator, you'll play a key role in supporting the Sales and Design process running smoothly. Working closely with Business Development Managers, Designers, Engineers and CAD colleagues, you'll coordinate technical tasks across quoting, approvals, variations and major projects. You'll also make sure each stage is accurately recorded in simPRO, supporting a clear and complete handover to Operations. What's in it for you as a Technical Coordinator? Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down. 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays Holiday buy scheme Discretionary bonus EV and ULEV salary sacrifice scheme (subject to minimum length of service) Cycle to work salary sacrifice scheme Up to 7% employer pension contribution Volunteering Day Life assurance (x4 annual basic salary) Retail, travel and leisure discounts via our MilesMore benefits platform Refer a friend incentive Stream - Financial wellbeing platform Employee assistance programme Hybrid working Flexible start and finish times for eligible roles Private medical insurance Company sick pay Some of our benefits are only applicable when you have successfully completed your probation period Your responsibilities as a Technical Coordinator: Process new enquiries from Business Development Managers by reviewing existing utility networks, completing required calculations and checks, and keeping all tasks and logs updated in simPRO. Submit and manage POC, CSEP, SOW and asset value applications, ensuring quotations, outcomes and approvals are recorded accurately and shared with the relevant teams. Support project progression by notifying Design, Operations, Estimating, Commercial and Finance teams at the right stages, including contract awards, conversions, billing and account setup. Manage small value works variations from request through to quotation, approval, acceptance and closure, keeping clients and internal teams informed throughout. Attend key meetings, including NAV, Winners, regional operational and departmental meetings, recording actions, tracking progress and following up on design approvals, variations and reporting requirements. Manage regular and routine correspondence with various departments throughout the business. To answer the telephone, exercising initiative when required to respond to general enquiries and/or record and pass on messages as appropriate, accurately, legibly, and swiftly. Experience / Knowledge: Administration experience Utilities experience (desirable)Have you got the drive to go to the Last Mile as a Technical Coordinator? Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. About us: Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We design, build, own, and manage the 'last mile' of essential utilities infrastructure.With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow. Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a 'one-stop shop' for new utility connections.We're proud to be both a Great Place to Work certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. ApplyThe following content contains a map of the job location - Stonehouse , United Kingdom.+ Leaflet OpenStreetMap contributors Technical Coordinator Salary Competitive Frequency Annual Job Reference B0466 Contract Type Fixed Term - Full Time Closing Date 9 August, 2026 Job Category Administration and Coordination Company Stonehouse Location Stonehouse , United Kingdom Posted on 6 July, 2026
The Delta Group
IT Support Analyst Apprentice
The Delta Group Bishop's Stortford, Hertfordshire
About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
29/07/2026
Full time
About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.

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