21 jobs found

Cloud Operations Engineer (AWS or Azure) - Cheltenham (3 days Office Based) About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role: We are looking for an experienced, hands on Cloud Operations Engineer to join the team responsible for the availability, security, resilience, and performance of our AWS hosted infrastructure. This is a strictly hands on, operational role focused on keeping our production environments stable, secure, and performant. You will operate as a core technical practitioner, balancing day to day BAU operations and infrastructure changes with continuous improvements to our resilience, automation, monitoring, and security posture. If you thrive in a busy environment, enjoy collaborating with development and security teams, and have a strong bias toward operational discipline, we want to hear from you. About you: AWS Expertise: Proven hands on experience managing AWS hosted production environments, particularly compute (EC2, ECS), Application Load Balancers (ALB), and networking (VPCs, Security Groups, routing). Core Infrastructure Skills: Strong technical competency in Windows Server administration and foundational networking/load balancing principles. SQL Server Experience: Operational support knowledge of Microsoft SQL Server (Note: This is not a DBA role, but requires comfort with basic triage and monitoring). Automation & CI/CD: Hands on experience executing, supporting, and troubleshooting CI/CD pipelines and infrastructure automation issues. Observability Tooling: Proficiency with monitoring systems like Datadog, Amazon CloudWatch, AWS X Ray, or similar tools. Process Driven Mindset: A highly disciplined approach to change management, access control, and operational governance, ideally within a regulated environment. What will you be doing? Infrastructure Management: Operate and support our AWS production and non production environments, focusing heavily on compute services (EC2, ECS), VPC Networking, and storage. Incident Response & Triage: Act as the 1st and 2nd line of defense for platform/application issues. Participate in an out of hours on call rotation for P1/P2 incidents and scheduled deployments. Change & Release Support: Execute approved infrastructure changes following strict security controls. Support delivery teams with automated deployments and troubleshoot failed or degraded CI/CD releases. Database Support: Provide operational support for Microsoft SQL Server (health checks, job monitoring, basic triage, backup verification) and collaborate with DBA teams for deeper optimizations. Monitoring & Observability: Own and optimize monitoring tools (Datadog, CloudWatch, AWS X Ray) to catch genuine service impacting issues while reducing alert fatigue. Security & Compliance: Assess and remediate vulnerabilities, assist with compliance audits (ISO, regulatory assurance), and contribute to incident post mortems. Disaster Recovery: Support resilience activities, including failover testing, game days, and the validation of recovery runbooks. What We Offer: Hybrid workingWe operate on a hybrid model that is primarily office based, requiring three days in the office each week, with the flexibility to work remotely for the remainder. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future Family friendly policies Our enhanced family friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centres nationwide. Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.

Position Overview Protect identities at global scale. We're hiring a hands on Senior Identity Protection Engineer/Specialist to lead detection, investigation, and response for identity based threats across Microsoft Entra ID/Azure AD, on prem Active Directory, and connected SaaS/IaaS. You'll serve as the enterprise SME/administrator for CrowdStrike Identity Protection, tune high fidelity detections, integrate dark web intelligence, and orchestrate automation that measurably reduces MTTD/MTTR and risk. What you'll do Lead identity threat monitoring and triage Operate and tune CrowdStrike Identity Protection; monitor SIEM/UEBA and identity telemetry for risks like impossible travel, atypical sign ins, MFA fatigue, and session hijacking Validate true/false positives, prioritize by business impact, and escalate per playbooks/SLAs Drive rapid containment and remediation Execute containment actions (disable accounts, revoke sessions/tokens, isolate hosts) Coordinate remediation with IAM/Endpoint/Infrastructure; verify risk reduction to closure Own identity focused incident response Lead IR for credential compromise, privilege escalation, directory persistence, and lateral movement Ensure evidence handling, root cause analysis, post incident reviews, and lessons learned Engineer detections and hunt for threats Build and refine detections and hunts across SIEM/EDR/identity platforms using KQL/SQL/regex/Sigma aligned to MITRE ATT&CK Close visibility gaps, reduce false positives, and expand privileged activity monitoring Strengthen privileged access controls Detect anomalous privileged behavior via SIEM/UEBA and Netskope telemetry Recommend/enforce JIT, break glass patterns, and mover/leaver privilege hygiene with IAM Respond to dark web/credential exposure Integrate sources like CyberInt; assess exposure and targeted campaigns Orchestrate takedowns, forced resets, token revocation, and Conditional Access updates Administer platforms and sustain hygiene Maintain coverage/health for identity monitoring; manage upgrades and changes via CAB Keep operational runbooks, SOPs, and playbooks current Automate and orchestrate at scale Use PowerShell/Python and REST/Graph/CrowdStrike APIs (and SOAR where applicable) to automate enrichment and response, standardize workflows, and improve signal fidelity Shape identity policy and controls Advise on Conditional Access, MFA exceptions, SSO/SCIM patterns, and session controls under the shared responsibility model with IAM Report outcomes and support audits Produce executive ready dashboards and KPIs (identity incident volume, MTTD/MTTR, CA/MFA efficacy, exposure/takedown cycle time) Maintain audit ready evidence and support internal/external audits What you'll bring Bachelor's degree in Cybersecurity, Computer Science, IT, or related field; or equivalent practical experience 8+ years in IT/cybersecurity, including 3-5+ years focused on identity security/operations (Entra ID/Azure AD, on prem AD, MFA, Conditional Access, SSO/SCIM) Hands on enterprise experience administering/operating CrowdStrike Identity Protection Proficiency with SIEM/UEBA (Splunk preferred) and cloud security platforms (e.g., Netskope) for identity telemetry, detection, and investigations Demonstrated experience in identity centric IR, threat hunting, and detection engineering (KQL/SQL/regex/Sigma) Scripting/automation with PowerShell and Python; experience with REST/Graph/CrowdStrike APIs and SOAR Clear communication and documentation skills; comfortable producing executive ready reports and audit evidence Operates effectively within change control/CAB and under pressure during high severity incidents Bonus points Certifications: Microsoft SC 200/SC 300; Okta Certified Administrator/Professional; CISSP, SSCP, Security+; GIAC (GMON, GCIH, GCDA) or equivalent Deep knowledge of identity attack paths and protocols (Kerberos/NTLM), token/session abuse, and persistence techniques (e.g., Golden/Silver Ticket, DCShadow) Experience with JIT/JEA, PAM concepts, and global on call rotations Location, work style, and travel Opportunities in the United States, United Kingdom, and Denmark Onsite or hybrid depending on location and business needs Occasional on call coverage may be required Why you'll love it here Own a mission critical identity defense stack and make measurable impact on MTTD/MTTR and privilege hygiene Solve complex problems from dark web exposure to directory persistence and lateral movement Collaborate with experienced global teams and leading vendors to continuously raise the bar Grow your career in a modern, data driven security operations environment Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefitspackage including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry leading 401(k) savings plan, insurance coverage, employee assistance programs and various wellness incentives. We support life work balance with paid vacation time, sick time, and company holidays. Explore a supportive environment that enriches both your personal and professional growth! EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ().

Position Overview Protect identities at global scale. We're hiring a hands on Senior Identity Protection Engineer/Specialist to lead detection, investigation, and response for identity based threats across Microsoft Entra ID/Azure AD, on prem Active Directory, and connected SaaS/IaaS. You'll serve as the enterprise SME/administrator for CrowdStrike Identity Protection, tune high fidelity detections, integrate dark web intelligence, and orchestrate automation that measurably reduces MTTD/MTTR and risk. What you'll do Lead identity threat monitoring and triage Operate and tune CrowdStrike Identity Protection; monitor SIEM/UEBA and identity telemetry for risks like impossible travel, atypical sign ins, MFA fatigue, and session hijacking Validate true/false positives, prioritize by business impact, and escalate per playbooks/SLAs Drive rapid containment and remediation Execute containment actions (disable accounts, revoke sessions/tokens, isolate hosts) Coordinate remediation with IAM/Endpoint/Infrastructure; verify risk reduction to closure Own identity focused incident response Lead IR for credential compromise, privilege escalation, directory persistence, and lateral movement Ensure evidence handling, root cause analysis, post incident reviews, and lessons learned Engineer detections and hunt for threats Build and refine detections and hunts across SIEM/EDR/identity platforms using KQL/SQL/regex/Sigma aligned to MITRE ATT&CK Close visibility gaps, reduce false positives, and expand privileged activity monitoring Strengthen privileged access controls Detect anomalous privileged behavior via SIEM/UEBA and Netskope telemetry Recommend/enforce JIT, break glass patterns, and mover/leaver privilege hygiene with IAM Respond to dark web/credential exposure Integrate sources like CyberInt; assess exposure and targeted campaigns Orchestrate takedowns, forced resets, token revocation, and Conditional Access updates Administer platforms and sustain hygiene Maintain coverage/health for identity monitoring; manage upgrades and changes via CAB Keep operational runbooks, SOPs, and playbooks current Automate and orchestrate at scale Use PowerShell/Python and REST/Graph/CrowdStrike APIs (and SOAR where applicable) to automate enrichment and response, standardize workflows, and improve signal fidelity Shape identity policy and controls Advise on Conditional Access, MFA exceptions, SSO/SCIM patterns, and session controls under the shared responsibility model with IAM Report outcomes and support audits Produce executive ready dashboards and KPIs (identity incident volume, MTTD/MTTR, CA/MFA efficacy, exposure/takedown cycle time) Maintain audit ready evidence and support internal/external audits What you'll bring Bachelor's degree in Cybersecurity, Computer Science, IT, or related field; or equivalent practical experience 8+ years in IT/cybersecurity, including 3-5+ years focused on identity security/operations (Entra ID/Azure AD, on prem AD, MFA, Conditional Access, SSO/SCIM) Hands on enterprise experience administering/operating CrowdStrike Identity Protection Proficiency with SIEM/UEBA (Splunk preferred) and cloud security platforms (e.g., Netskope) for identity telemetry, detection, and investigations Demonstrated experience in identity centric IR, threat hunting, and detection engineering (KQL/SQL/regex/Sigma) Scripting/automation with PowerShell and Python; experience with REST/Graph/CrowdStrike APIs and SOAR Clear communication and documentation skills; comfortable producing executive ready reports and audit evidence Operates effectively within change control/CAB and under pressure during high severity incidents Bonus points Certifications: Microsoft SC 200/SC 300; Okta Certified Administrator/Professional; CISSP, SSCP, Security+; GIAC (GMON, GCIH, GCDA) or equivalent Deep knowledge of identity attack paths and protocols (Kerberos/NTLM), token/session abuse, and persistence techniques (e.g., Golden/Silver Ticket, DCShadow) Experience with JIT/JEA, PAM concepts, and global on call rotations Location, work style, and travel Opportunities in the United States, United Kingdom, and Denmark Onsite or hybrid depending on location and business needs Occasional on call coverage may be required Why you'll love it here Own a mission critical identity defense stack and make measurable impact on MTTD/MTTR and privilege hygiene Solve complex problems from dark web exposure to directory persistence and lateral movement Collaborate with experienced global teams and leading vendors to continuously raise the bar Grow your career in a modern, data driven security operations environment Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefitspackage including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry leading 401(k) savings plan, insurance coverage, employee assistance programs and various wellness incentives. We support life work balance with paid vacation time, sick time, and company holidays. Explore a supportive environment that enriches both your personal and professional growth! EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ().

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 1000 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real time operational solutions space. Why Work at Brock? Competitive Compensation Package Profit Sharing Flexible Working Hours Company Events and Celebrations We are currently seeking an On Site Software Support Specialist to join our team of experienced professionals located at Heathrow Airport (LHR). Please note, this position is 100% on site. Responsibilities Work onsite daily at London Heathrow Airport, representing Brock Solutions as the first point of contact for SmartSuite technical incidents. Quickly troubleshoot hardware issues across a vast multi terminal network of workstations, scanners and other peripheral devices. Become a SmartSuite product specialist, acquiring airport domain, field operations and application knowledge to triage reported software issues. Serve as a visible, trusted point of contact for our customers; working with end users in the field, presenting monthly service reviews and participating in key events with the wider airport community. You will receive incidents for local customers, as well as handle remote cases as part of our continuous global coverage support model. Please note that this position is part of a 7:00 AM to 11:00 PM GMT onsite coverage rotation. However, schedule adjustments may be necessary to provide customer support for occasional overnight and weekend shifts. Qualifications Diploma or Degree in Information Technology, Computer Analyst, Engineering or related Field. Knowledge in the following is considered an asset: Windows Servers Windows Failover Clustering or other high availability technologies Web Servers and Web Services Microsoft SQL Server (Administration, and basic queries) Azure or other cloud hosting solutions Basic networking fundamentals (VLANs, firewalls, VPNs, and routers) Mobile Device Management solutions Previous work experience in airport IT or field services is considered an asset but not required. Fluent in any other language, in addition to English, is an asset. Other Requirements Ability to obtain and maintain a Heathrow Airport Limited Identification (HAL ID) Pass. Full, valid driving licence (required to obtain an Airside Driving Permit); we'll consider reasonable adjustments. There may be occasional, short term travel to other airport or customer locations as business needs arise. Other Job Information We appreciate your interest in joining our team. This appointment is subject to the ability to obtain a valid LHR Airside/Landside badge. This process includes a criminal record check (DBS) and a 5 year checkable employment/education history. Applicants must have the legal right to work in the UK; and employment is subject to standard right to work checks as set out in Home Office guidance. New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine). Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities. Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information.

Job Purpose To support the Banking 3 rd party IT applications and systems. To fix application and system problems, or any incident that is disrupting the application service that business users depend on. To assist the business in designing and implementing new systems under the direction of the Senior Platform Lead. Key Responsibilities Ensure all incidents and requests are processed within SLA and in line with customer expectations. Ensure problems are identified and managed in line with the ITIL framework. Identify and document technology risks and provide solutions to reduce, mitigate or transfer the risk. Produce and maintain process documentation, knowledge base articles and run books to support compliance with applicable standards such as ISO27001, PCI DSS and legal and regulatory requirements. Perform daily, weekly, monthly checks and maintenance to ensure the health and availability of services. Remediation of vulnerability identified through penetration testing and vulnerability scanning. Develop and implement proactive systems monitoring and alerting. Provide coaching and advice to other areas of IT to help empower and knowledge transfer to other teams. Risk Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces IT Senior Management Senior Application Specialists - / Application Specialist - Banking Senior Manager Data and Integration Systems Senior Manager, IT Service Delivery Banking Operations Staff Person Specification Knowledge/Experience/Skills: Experience working at a similar level in a Financial Services organisation Good working knowledge of banking platforms and the security and assurance of these platform. Support and monitor critical banking technologies including WebLogic & Oracle Database and other Java and Linux based applications as necessary Interacting with Vendor support for the resolution of issues within prescribed SLA's Good working knowledge of Banking and Payment technologies include Faster Payments, BACS & Swift Working within an ITIL environment Working within an ISO27001 Framework Develop and optimise service availability monitoring and alerting using SolarWinds Writing and executing SQL Queries, Stored Procedures, SSRS reports Configuration and integrations of Single Sign On Solutions (Oracle Identity Federation, Azure Active Director). Strong experience in one of the following areas required: Administration and use of ServiceNow, change, incident, problem, ITAM, ITSM Qualifications Change focus Judgment & Problem Solving Strong Team player, but equally capable in a solo environment Planning & Reviewing Communication & Confidence Benefits Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

About Us Jonas FinTech is a fintech partner supporting businesses with Direct Debit, Bacs, and validation services. We manage three leading brands - Paygate, London & Zurich, and Power2SMS - and help clients connect through SMS and WhatsApp. As part of Vesta Software Group within Constellation Software Inc., we combine small business agility with the backing of a large multinational group. About the Role We are seeking a highly motivated individual to join our Customer Services team. The role requires working effectively under pressure, communicating clearly, paying close attention to detail, and adopting a proactive, solution driven attitude to deliver a great customer experience. Responsibilities Manage customer enquiries from initial contact to resolution, ensuring timely communication and accurate case management. Investigate and resolve service calls and incidents, documenting steps taken and resolutions for training and continuous improvement. Collaborate with Development and QA teams to investigate software defects, provide resolutions, and suggest improvements. Own your workload and be flexible to support colleagues when required. Drive continuous improvement by identifying opportunities to enhance products, services, and working methods, including feedback on usability and functionality. Contribute to knowledge management, root cause analysis, and the adoption of AI enabled service delivery. Provide out of hours support as required and where agreed in advance. Create and maintain internal and external collateral such as knowledge base articles, videos, and root cause documentation. Perform manual Bacs bureau processing activities as required, ensuring a high degree of efficiency, security, and customer experience. Qualifications - Experience Experience working for a Bacs Approved Software Supplier is highly desirable. Experience of the UK Bacs payments industry, including Direct Debit and Managed Bureau services (or willingness to develop this expertise). Previous technical customer support experience, ideally for software applications. Proficiency in Microsoft Office applications. Basic IT systems knowledge - SQL databases, networks, and IIS. Experience supporting hosted software applications in cloud environments such as AWS or Azure is desirable. Qualifications - Personal Attributes Resilient, adaptable, and calm under pressure while managing competing priorities. Logical, analytical, and detail oriented with a structured problem solving approach. Self motivated team player who takes ownership, collaborates effectively, and delivers against objectives. Excellent communication and interpersonal skills, capable of building trusted customer relationships and explaining technical concepts clearly. Comfortable embracing new technologies and AI enabled ways of working, with curiosity to learn and improve the customer experience. Empathetic, with a high degree of integrity for customers due to the sensitive and confidential nature of interactions. Strong rapport building skills with customers and willingness to take ownership and accountability of tasks beyond the core role. Goal oriented and able to work independently as well as in coordination with team members on universal customer issues. Benefits Competitive salary plus car allowance and bonus. 25 days annual leave (option to buy or sell additional days). 10 days rolling sick plan with an Extended Illness Pay scheme. Pension contributions: 5% employee and 5% employer. Enhanced benefits: Life Assurance 4x base salary; Private Health Insurance; Health Cash Plan; Personal Travel Insurance; Cycle to Work scheme; Electric/Hybrid Vehicle Leasing scheme. Premier Benefits: discounts at high street retailers. Employee Assistance Program (EAP) and Mental Health First Aiders. Referral scheme - up to 4000 for each successful referral. Internal networking events and community collaboration. Location Remote role with occasional UK travel for team meetings, training, or client meetings. Flexibility Flexible working in terms of location, hours, start/finish times, core hours, lunch breaks, and work from home arrangements. Discuss requirements during the interview. Equality & Diversity We are an Equal Opportunity Employer. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. American EEO Statement Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process, contact recruitment at

# Customer Support Technical Specialist About Us At Jonas FinTech, we're all about helping businesses succeed by being a true fintech partner. With over 20 years of expertise, we proudly manage three leading brands: Paygate, London & Zurich, and Power2SMS. Together, we provide solutions for Direct Debit, Bacs, and validation services, and help businesses connect with their customers at scale through SMS and WhatsApp.We have ambitious plans to expand and enhance our offerings, bringing value to both current and future customers. With an exciting roadmap ahead, we're constantly exploring new markets, investing in growth, and embracing the latest technologies to elevate our businesses to the next level.As we scale, we are strengthening our operational capability, governance maturity and data-driven performance. We believe in robust, proportionate governance - the right level for a high-performing small fintech. Not reporting for the sake of it, but structured oversight that drives better decisions, stronger controls and improved customer outcomes.If you're passionate about working for a growing, innovative company that puts trust, care, and lasting relationships first, Jonas FinTech is the place for you. Join us on this exciting journey and become part of something big.As part of the global Vesta Software group within Constellation Software Inc., we combine the agility of a small business with the backing of a large organisation that operates in 20 countries. The group's focus is on building sustainable, long-term relationships and meeting our customers' software and service needs. For more information, visit the Vesta Software website: About the Role We are looking for a highly motivated individual to join our busy Customer Services team. The successful candidate must be able to work effectively under pressure, have excellent communication skills, pay attention to detail, and have a proactive, solution driven attitude to delivering a great customer experience.You will be providing technical support for a range of products across our brand portfolio, assisting with software and hardware problems via phone, email and using online remote support tools. Queries may cover software, hardware, environmental, technical or programming issues.Using sound judgment and taking decisions within established procedures for each service request, you will diagnose and skilfully identify and apply prioritisation to the cases open with you whilst adhering to agreed Key Performance Indicators, Service Level Agreementsand quality standards to maximise customer satisfaction. Responsibilities Manage customer enquiries from initial contact through to resolution, ensuring timely communication, accurate case management and a consistently high standard of customer service Investigate and resolve service calls and incidents, documenting the steps taken and resolutions identified to facilitate training and continuous improvement of our processes and products Work closely with the Development and QA teams to investigate and provide resolutions to software defects, providing feedback and improvement suggestions Take responsibility for the ownership of your own workload and be willing to be flexible to help others with their workload when required Drive continuous improvement by identifying opportunities to enhance products, services and ways of working, providing customer feedback on product usability and functionality, contributing to knowledge management, root cause analysis and the adoption of AI-enabled service delivery. Provide out-of-hours customer support as required and where agreed in advance Contribute to the creation and maintenance of internal and external facing collateral, such as knowledge base articles and videos, as well as Root Cause Analysis documentation Deliver manual Bacs bureau processing activities as may be required to support existing customers - reviewing processes and policies to ensure a high degree of efficiency, security, and customer experience. About You Your Experience Experience working for a Bacs Approved Software Supplier is highly desirable Experience of the UK Bacs payments industry, including Direct Debit and Managed Bureau services (or willingness to develop this expertise). Previous experience of working in a technical customer support role, ideally supporting software applications, is essential Proficiency in Microsoft Office applications is required Good technical understanding of the basic IT systems including SQL databases, networks and IIS Experience supporting hosted software applications within cloud providers such as AWS, Azure is desirable. Your Personal Attributes Resilient, adaptable and calm under pressure, able to manage competing priorities professionally. Logical, analytical and detail-oriented, with a structured approach to problem solving. Self-motivated team player who takes ownership, collaborates effectively and delivers against agreed objectives. Excellent communication and interpersonal skills, with the ability to build trusted customer relationships whilst explaining technical concepts clearly. Comfortable embracing new technologies and AI-enabled ways of working, with a curiosity to learn, adapt and continually improve the customer experience. Empathetic, with a high degree of integrity for customers due to the sensitive and confidential nature of client calls and interactions An ability to build a rapport with customers Strong team-player and willing to take ownership and accountability of tasks outside of your core role Goal-oriented and able to work independently as well as in a coordinated effort with other team members on universal customer issues What we offer: SALARY & BENEFITS Competitive salary plus car allowance and bonus 25 days annual leave (with the option to buy more or sell some) 10 days rolling sick plan, plus an Extended Illness Pay scheme Pension Contributions: 5% Employee and 5% Employer ENHANCED BENEFITS Life Assurance 4x base salary Private Health Insurance Health Cash Plan Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle Leasing scheme My Premier Benefits (discounted high street retailers) MUCH MORE THAN A BENEFIT Employee Assistance Program (EAP) and Mental Health First Aiders to support you Refer a friend scheme - up to £4,000 for each successful referral Join communities and collaborate with your colleagues through our internal networking events OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! LOCATION This is a remote role with the occasional need for travel within the UK for team meetings, training, or client meetings etc. FLEXWORKS Here at VESTA, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work.For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.Many of our employees work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit:London & Zurich Scheduled Weekly Hours:37.5 Number of Available Openings:1 Worker Type:Regular Company Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. Is This You ? About UsLondon & Zurich are well established within the Direct Debit market, trading for over 15 years. During this time we have developed an enviable reputation for the quality of our services and the expertise of our team.We strive to develop long term relationships with our clients and our team is a critical part in how we achieve this.At London & Zurich, it's not about shoehorning people into boxes or forcing them in to pigeonholes, it's about what's right for your career and, most importantly of all, what feels right for you as an individual.Our culture encourages individuality and celebrates diversity, and our environment is both supportive and demanding . click apply for full job details

Fixed Income Production Services - 6-month contract Job Code: 14343 Location: London, GB Department Overview The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey. Role Description: Key objectives critical to success: Production Support specialist for Nomura's Rates and Credit trading businesses in EMEA covering pre trade (pricing and execution) and post trade (trade processing and risk). Contribute to technological innovation while supporting complex production environments for critical trading applications. The ideal candidate will be technically strong with Credit and Rates business knowledge and enjoy working in a fast paced environment while providing Trading Support for a wide range of electronic trading platforms and applications including our suite of in house applications and vendor platforms. Core Experience Experience within a Production Support role at a major investment bank or similar financial institution Demonstrated ability to work effectively within a team environment Willingness to learn and develop technical and business skills Financial Markets & Business Knowledge Working knowledge of Fixed Income products (Rates and Credit) Understanding of the trade lifecycle Familiarity with trade valuation, PnL, and risk concepts Stakeholder Management & Communication Experience collaborating with IT and business stakeholders across Trading, Sales, Middle Office, and Compliance Ability to communicate technical issues clearly to various audiences Ability to build collaborative relationships with application development teams, Infrastructure and other functional groups globally Systems & Infrastructure Management Experience supporting enterprise applications Proficiency in technologies including Linux, databases, middleware, and networks enabling strong hands on troubleshooting and incident resolution capabilities Operating systems knowledge (Windows, Unix, Linux) Good working knowledge of databases and writing SQL queries Incident & Problem Management Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management Experience supporting IT incidents and problem management processes for complex systems Ability to take ownership of issues and see through to completion as well as diligently supporting end to end Change/Release processes across regional Fixed Income systems Development & Automation Familiarity with modern software development practices including agile methodologies Understanding of Agile practices and principles Scripting skills (e.g., Shell Scripting, Python, Perl) Experience supporting DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc. Emerging Technologies & Innovation Working knowledge of cloud technologies (AWS, Azure or similar) desirable Interest in AI, ML, and other automated solutions Enthusiasm for digital transformation initiatives Governance & Risk Management Working knowledge of the ITIL framework Experience working with Audit and Operational Risk processes Understanding of IT Governance areas: Audit, Operational Risk and BCP requirements Competencies: Communication & Relationship Building Excellent communication skills both oral and written Good team work skills both locally and globally Ability to collaborate with stakeholders at various levels of the organization Problem Solving & Analysis Strong analytical and problem solving skills Ability to work effectively under pressure Operational Excellence Ability to multi task and prioritize effectively Ability to handle stressful situations with demanding clients

Full Stack Engineer - APIMApplylocations: Windsortime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: May 25, 2026 (5 days left to apply)job requisition id: R Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is . We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Centrica, Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace.We're scaling automation and AI from proof of concept into real, end to end change - improving customer journeys, reducing cost to serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure.If you want to work on complex, high impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part. Centrica, Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product-led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace.We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure.If you want to work on complex, high-impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it.As a Software Engineer within the Centrica Field Operations Platform, you will play an integral role on the team responsible for enhancing our ability to forecast and schedule colleague availability to effectively meet customer demand. This involves ensuring engineers with the appropriate skill sets are dispatched efficiently to customer locations. You will collaborate as a member of Field Platform Engineering squads, supporting the efficient building, testing, and deployment of software solutions Day to day: Design, build, test, and maintain high-quality software solutions across the Field Operations Platform Deliver well-structured, secure, and maintainable code that meets agreed functional and non-functional requirements, adhering to established engineering standards and best practices. Work as part of a cross-functional squad, collaborating closely with Product, QA, Architecture, and Operations to deliver customer and business outcomes. Participate in code reviews, design discussions, and technical refinement sessions, providing constructive input and learning from others. Own the quality of your work through automated testing, peer review, and proactive defect resolution. Support the operation of live services by contributing to incident investigation, root cause analysis, and ongoing platform improvements. Continuously improve your technical skills and understanding of the platform, tools, and domain, applying a growth mindset to both delivery and learning. Follow security, compliance, and data protection requirements, ensuring customer and business data is handled responsibly. Take ownership for delivering agreed work items to a high standard, raising risks and blockers early, and contributing positively to team delivery. Key Stakeholders: Software Engineering Managers, Principal Software Engineers, Product teams, Security teams, Infrastructure teams Problem Solving & Decision Making: Applies strong technical and product judgement to evaluate trade-offs and make decisions that optimise customer impact, performance, reliability, and development efficiency. Owns technical decisions relating to application development, while influencing architectural and strategic decisions across the broader product space. Uses data, analytics, insight, and automated testing outputs to inform decisions and prioritise improvements. Operates within established engineering, security, privacy, and governance frameworks, while helping to refine them to support faster, safer delivery. Makes timely decisions that balance innovation with risk, enabling the team to deliver value quickly without compromising quality. Applies judgement and engineering expertise to validate automated outputs, ensuring accuracy, safety, and ethical use. Focuses on principles such as robustness, privacy, maintainability, and customer trust, without tying the role to specific technologies that may change over time. What We Need From You: Demonstrated experience working as a software engineer within a cross-functional delivery team in a modern product or platform environment. Working knowledge of modern software engineering practices including source control, CI/CD pipelines, automated testing and code review. Experience writing secure, maintainable and well-tested code, with an understanding of non-functional requirements such as performance, resilience and scalability. Familiarity with cloud-native concepts such as event-driven architectures, asynchronous processing and managed services. Experience supporting live services, including participation in incident investigation, defect resolution and continuous improvement activities. Understanding of security, data protection and compliance principles relevant to customer platforms and enterprise systems. Ability to analyse problems, troubleshoot issues and contribute to technical solutions with appropriate guidance. Strong communication skills, with the ability to collaborate effectively with engineers, product managers, QE and other stakeholders.Hands on experience in: C# .NET Core SQL NOSQL Azure API Management Azure Functions Azure Data Factory Logic Apps Service bus queue Storage Account Application Insights Key Vault Event Grid Container Registry Batch account Core Competencies & Technical Skills (AI and emerging technology): Designs, integrates and operates AI-enabled solutions within enterprise environments, including prompt-driven workflows, retrieval-augmented systems and AI agents. Applies structured evaluation, testing and monitoring practices to ensure AI outputs are reliable, secure and compliant with organisational guardrails. Prepares and manages data used in AI workflows and takes responsibility for the responsible lifecycle of AI features from experimentation through deployment and continuous improvement. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

About the Role As EY continues to expand its portfolio of tax technology and Software-as-a-Service (SaaS) solutions, we are growing our SaaS Centre of Excellence (CoE) to support these products throughout their lifecycle. The CoE supports a range of global tax technology solutions and is expected to continue growing rapidly. As a Global SaaS Support Assistant Manager, you will play a key role in delivering exceptional support for EY's tax technology platforms. This role is ideal for individuals with a background in tax and a passion for technology, enabling them to solve complex client challenges, collaborate with product and tax specialists, and help drive the success and evolution of EY's digital tax solutions. Your key responsibilities In joining the SaaS CoE Support Team as a Global SaaS Support Specialist, you will play a pivotal role in ensuring the smooth and efficient assistance to our SaaS solutions' clients. You will provide advanced technical support, troubleshoot complex issues, and work closely with Product and Content teams to resolve user queries. This role requires a deep understanding of both technical systems and customer-facing communication, with a focus on delivering excellent customer service while solving high-impact issues. Your responsibilities will include: Technical Support Provide advanced troubleshooting and resolution of escalated technical issues related to our SaaS solutions. Work on complex, multi-faceted problems, often involving intricate issues within tax and/or law. Use a variety of tools and logs to investigate and resolve issues quickly, ensuring a fast resolution to the user. Act as a point of escalation for Tier 2 support staff, handling critical customer issues that require advanced technical expertise. Maintain high customer satisfaction by ensuring timely and effective resolutions, clear communication, and providing proactive updates. Develop and maintain strong relationships with clients, becoming a trusted advisor for our SaaS users. Collaboration with Stakeholders Collaborate with Product, Content, Technical and other teams to investigate and resolve clients' queries. Identify common customer pain points and work with product teams to suggest improvements or new features that address these issues. Act as a bridge between support and engineering teams, ensuring that customer feedback and bug reports are communicated clearly and acted upon. Knowledge Sharing Foster a collaborative culture which focus on knowledge share and mutual help and guidance. Document solutions, workarounds, and best practices in internal knowledge bases to help improve team efficiency. Continuously improve and optimize support workflows and processes to enhance team performance. Take the lead during critical incidents and outages, managing communication with internal stakeholders and driving resolution. Participate in post-incident reviews to identify root causes and implement preventive measures to avoid recurrence. Develop a strong understanding of EY's tax technology products and the tax processes they support. Work closely with tax professionals, content teams, and product teams to investigate and resolve functional and technical issues. Translate tax and business requirements into clear, actionable feedback for technical teams. Support clients in navigating tax-related functionality and best practices within EY's SaaS platforms. To qualify for the role, you must have: Strong experience supporting SaaS platforms and cloud-based technologies, with the ability to troubleshoot complex technical issues across systems, applications, and networks. Excellent problem-solving and analytical skills, with a customer-focused approach and the ability to communicate technical concepts clearly to non-technical users. Experience in tax, tax technology, tax operations, or a professional services environment, with an understanding of tax processes and technology-enabled solutions. A genuine interest in technology, innovation, digital transformation, automation, and SaaS solutions, with a passion for continuous learning. Strong communication and stakeholder management skills, with the ability to collaborate effectively across business, tax, and technical teams. Proven ability to work in a fast-paced environment, manage competing priorities, drive improvements, and influence outcomes across multiple applications and stakeholders. Ideally, you'll also have: 4+ years' experience in SaaS, cloud-based, or technical support environments, ideally within a large global organization. Strong technical aptitude, including exposure to databases (SQL/NoSQL), APIs, integrations, web technologies, and cloud platforms such as AWS or Azure. Knowledge of tax technology solutions, tax compliance software, ERP systems, or digital tax transformation initiatives. Interest in emerging technologies, including AI, automation, and data analytics, and how they support modern tax functions. Ability to collaborate across stakeholders, acting as a liaison between business teams, tax professionals, and technical teams. Experience with service management and operational excellence, including ticketing systems, incident management frameworks (e.g., ITIL), SaaS security best practices, and people leadership or coaching experience. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Specialist Data EngineerApplylocations: London - Exchange Towerposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (15 days left to apply)job requisition id: JR-03011Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Specialist Data Engineer Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture. We're not just hiring we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.Are you an experienced Data Engineer with excellent programming and modelling skills? Contract: Permanent Working hours: 35 hours per week is full time. Salary: £65221- £75,000 (London), £58075 - £67,000 (regional) Reporting to: Lead Data Engineer Office: London docklands O ur permanent hybrid policy sees us all working at least four days across a fortnight in the office. This role requires you to be 'on call' outside of usual working hours (Weekends and bank holidays). This will be discussed at interview stage in more detail. The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over 1 million people contact us every year.The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2026 continues to be delivery focused.Last year, we redefined our data strategy across the organisation. With data playing an increasingly vital role in our journey, we are shaping a modern, cloud-first data landscape that supports innovation, enhances decision-making, and strengthens our customer-centric approach. It's an exciting time to be part of the growing Data team at the Financial Ombudsman Service. Key responsibilities Designing and maintaining ETL/ELT pipelines using Azure Data Factory, Synapse and Databricks. Designing and maintaining conceptual, logical, and physical data models. Contribute to the design, implementation and maintenance of large-scale enterprise data platform solutions, ensuring quality, scalability, reliability and performance. Implementing CI/CD pipelines for data solutions. Building scalable data pipelines, utilising Azure Data Factory, Synapse and Databricks to build and maintain robust data pipelines that process and transform data efficiently. Ensuring the team's SLA obligations for data delivery, and reliability are met, and that incidents and requests are managed appropriately. Collaboration and overseeing development and testing of data service improvements with cross-functional teams in all environments. You will work with the team to provide end of life support to our SAP Data Services platform. Overseeing code promotion process across the data platform solutions and environments, adhering to Service Management change process. Partner closely with IT application and infrastructure teams in promoting; strong alignment to security and compliance, continual integration with source systems and efficient infrastructure resource management. Oversee the creation and maintenance of technical documentation and knowledge sharing including data flow/mappings, data dictionary, ERD related to the data solutions. Minimum Criteria Experience in large-scale data warehouse/Lakehouse implementations, transitioning from SQL Server-based data warehouses. Strong ETL pipeline design and implementation skills. Creating and optimising data models, writing complex SQL and Python queries. Hands on experience with Spark and RESTful APIs Solid knowledge of data warehouse and Delta Lakehouse technologies. Experience working with Microsoft Azure and SQL technologies such as Azure Synapse Analytics, Azure Data Factory, Azure Databricks. Desirable Criteria: SAP Data Services expertise Why You'll Love Working with Us: We are a value led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: Flexibility : remote, hybrid, or in-office Wellbeing : Health plan, gym memberships, mental health support Growth : We invest in your future with courses, mentorship, promotions Culture : Diverse. Inclusive. Collaborative. Fun.We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us: 25 days holiday entitlement, with the option to buy extra or sell days Generous pension Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only Let's Make This Easy. Apply in a few minutes: Please upload an up-to-date CV, ensuring you are highlighting the key projects, skills/ tools and technologies you are used to working with. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process. The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more't miss out be part of the journey and take advantage of this opportunity. Join our community - This is a great opportunity to learn about the Financial Ombudsman and the work that we do. Be a part of our IT & Digital community join here Authenticity of applications We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration. Good luck with your application.

Cyber SOAR Specialist Salary: Circa £68,000 Location: Bristol, Leeds, Norwich, Sheffield, York or Perth A bit about the job We are looking for someone who loves using automation to solve complex cyber security challenges and wants to make a real impact. You may already be working with SOAR technologies, security engineering or cyber operations and be ready to take the next step in a role where you can combine technical expertise, AI innovation and problem solving skills to help protect Aviva. Responsibilities As a Cyber SOAR Specialist, you'll help strengthen Aviva's global cyber security capabilities through automation and orchestration. You'll join the Automation and Orchestration team within Cyber Operations, supporting colleagues across the UK, Ireland, Canada and Aviva Investors. Your duties include designing, developing and maintaining automation playbooks that improve the speed, consistency and effectiveness of cyber incident response, working closely with cyber security teams, technology partners and business stakeholders to identify opportunities to automate manual processes, integrate security tools and deliver better outcomes for our customers and colleagues. Skills and experience we're looking for Hands on experience working with SOAR platforms such as Google SecOps SOAR, Cortex XSOAR, IBM Resilient, Forti SOAR or similar technologies, including an understanding of how AI can enhance security operations. Strong Python scripting and automation skills, including API integrations, data processing and workflow development. Experience working with data formats such as JSON, CSV and text files, alongside SQL Server data staging and manipulation. Good understanding of cloud platforms and security concepts across AWS, Microsoft Azure and Google Cloud Platform (GCP). Strong analytical, troubleshooting and communication skills, with the ability to work collaboratively and turn complex problems into practical solutions. What you'll get for this role Salary: Circa £68,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's results. Generous pension scheme - e.g. if you put in 8%, Aviva adds 14% 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva funded Private Medical Benefit to help you get expert support when you need it Up to 40% discount on Aviva products and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Paid volunteering days - use your 3 days to help others Comprehensive wellbeing support and tools Aviva is forEveryone: We are inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending around 50% of their time in our offices each week, while enjoying the benefits of flexibility and collaboration. We interview every disabled applicant who meets the minimum criteria for the job.

Responsible to: Software Development Team Manager Department: IT Support Services Contract Type: Permanent Location: Hybrid working arrangement based from our Ballynure head office. Shift Pattern: Monday to Friday - 9am to 17.30 (can be negotiated) Who are we? Established in the 1960s, Woodside Logistics Group has grown organically to become Northern Ireland's largest independent logistics provider. Today, we operate across the United Kingdom and Ireland, delivering reliable, efficient supply chain solutions to a diverse range of industry sectors. We act as a trusted logistics partner to manufacturers, retailers and distributors, supporting the movement of goods throughout the UK, Ireland and wider European markets. The Group is made up of five specialist divisions: Haulage, Distribution, Motorfreight, Tankfreight and Global, combining extensive operational capability with deep sector expertise. Working collaboratively across these divisions allows us to provide flexible, tailored logistics solutions and a consistently high standard of service to our customers. Your new opportunity: Join our Software Development Team and play a key role in shaping the future of one of Northern Ireland's leading transport and logistics companies. In this role, you will work on a diverse range of projects, developing applications and services that improve business processes, enhance efficiency, and integrate with third party systems. Working as part of a collaborative and innovative team, you will have the opportunity to contribute ideas, solve complex challenges, and make a real impact across the business. You will be involved throughout the full software development lifecycle, partnering with colleagues from across the organisation to scope, design, develop, test, and deploy solutions that support our continued growth and success. This is an exciting opportunity to gain valuable exposure to the transport and logistics industry while working on a major business transformation project. You will collaborate closely with our in house development team on a large scale initiative that will deliver significant benefits across all divisions of the Group and help shape the future of our operations. If you enjoy working in a fast paced environment, are passionate about technology, and want to see the tangible impact of your work, this could be the perfect next step in your career. Key Responsibilities Design, develop, test and maintain high quality software applications, services and integrations that support and enhance business operations. Work closely with stakeholders across the business to understand requirements, identify opportunities for improvement and deliver effective technical solutions. Participate in the full software development lifecycle, from requirements gathering and solution design through to deployment, support and ongoing enhancement. Develop clean, efficient, secure and maintainable code in accordance with established coding standards and best practices. Contribute to the design and architecture of new applications and systems that support the Company's digital strategy. Build, maintain and optimise APIs, data interfaces and integrations with third party platforms and business systems. Troubleshoot, diagnose and resolve software defects, performance issues and system incidents, ensuring minimal disruption to business operations. Conduct code reviews to maintain code quality, system reliability and adherence to development standards. Collaborate with developers and cross functional teams to deliver projects on time and to a high standard. Support the modernisation and enhancement of existing applications, identifying opportunities to improve functionality, scalability and user experience. Create and maintain technical documentation, including system specifications, development standards and support materials. Participate in unit, integration and user acceptance testing to ensure solutions meet business and user requirements. Stay informed of emerging technologies, tools and development methodologies, recommending and implementing improvements where appropriate. Provide technical guidance and support to internal users and colleagues as required. Build and maintain effective working relationships with colleagues and stakeholders across all divisions. Operate in line with organisational policies, procedures and IT governance standards. Contribute positively to team objectives and continuous improvement initiatives. Undertake any other reasonable duties aligned to the role, as required. Qualifications Minimum of 3 years' commercial experience developing and delivering production ready applications using C# and .NET technologies. Experience designing, developing and supporting REST APIs and web services. Experience working with cloud based technologies and modern development tools (e.g. Azure, Docker, Event Bus technologies and related services). Experience designing and developing resilient, scalable and production ready applications and services. Strong SQL knowledge with experience developing against and supporting live databases. Experience working within Agile development environments, including Git based source control, code reviews and collaborative development practices. Comfortable working across Windows and macOS development environments. Experience with Blazor and DevExpress technologies. Experience writing automated tests and working within CI/CD pipelines. Experience developing applications using React and/or Next.js. Knowledge of Transport Management Systems (TMS), such as Soloplan, CarLo. Experience working with Oracle databases. Understanding of user experience (UX) design principles and user centred development. Benefits We offer a competitive salary based on skills and experience, with opportunities for progression as you develop in the role. We recognise and reward contribution, commitment and continuous improvement. Fully funded Healthcare Cash Plan Service recognition awards Cycle to Work scheme Free on site parking Structured training and development pathways Our Diversity and Inclusion commitments Woodside Logistics Group is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us. Important Notice We conduct pre employment drug screening tests, and any offer of employment is conditional upon a clear pre employment drug screening test. Prospective employees are expected to disclose any unspent convictions during the recruitment process. A criminal record will not necessarily be a bar to obtaining a position.

Your role Corpay is currently looking to hire a Product Application Support Specialist on a permanent basis within the UK Product Support division, in our Meriden office. In this role you will become a business expert in everything within the software application, providing advice and expert problem solving to our existing and new customers. You will report into the VP of Customer Operations and regularly collaborate with other teams within the division. Role Responsibilities Providing expert advice, troubleshooting, and application support to new and existing customers, ensuring a high level of customer satisfaction. Managing software incidents and support tickets through to resolution, including issue replication, investigation, documentation, and escalation where required. Acting as the primary liaison between application users and Development/Technical teams, facilitating clear communication and ensuring timely resolution of issues. Participating as a member of an Agile sprint team, contributing to testing activities including unit, regression, and User Acceptance Testing (UAT), as well as supporting software releases and deployments. Working closely with customers to understand business requirements and recommend the most effective application configuration and solutions. Providing guidance on product functionality, best practices, and operational processes, helping customers maximise the value of the platform across both demand and supply side operations. Delivering virtual and on site user training and support, assisting customers with onboarding, adoption, and ongoing use of the software. Supporting project implementation activities, working alongside Project Managers to ensure successful customer setup and deployment. Delivering software demonstrations to prospective and existing customers. Contributing to software design discussions and product improvement initiatives. Producing business and operational reports. Supporting data management and data quality activities. Delivering key business and product training. Performing technical administration and system configuration tasks. Qualifications & Skills Essential: Experience supporting business critical software applications in a customer facing environment. Strong problem solving and analytical skills, with the ability to investigate and resolve complex application issues. Excellent communication and stakeholder management skills, with the ability to translate technical information for non technical audiences. Experience working within Agile development environments and collaborating with cross functional teams. Desirable: Previous experience in Application Support, Software Support, QA, UAT, or 2nd/3rd Line application Support roles. Familiarity with tools such as Jira, Postman, Swagger, SQL Server Management Studio, AWS, Azure DevOps/Team Foundation Server, or similar platforms. Experience supporting system integrations, including SOAP/XML web services, REST/JSON APIs, and FTP based data exchange processes. Managing well under pressure. Presentation skills. Detail oriented. Enjoy the build and support processes for software. Assertive, team player and multi tasking ability. Must have a driving licence due to visiting customer sites. Benefits & Perks 4 Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes Career Progression Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Asset Alliance Group - Head Of Data & Analytics Asset Alliance Group is part of the Arbuthnot Latham Banking Group. We serve the commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. We are a full-service finance and leasing business. Job Purpose The Head of Data & Analytics will lead data initiatives with a goal to leverage data-driven insights to enhance decision-making, drive innovation, and optimize operational efficiency. Data is key to our adoption of agentic AI and predictive analytics and the role will lead solutions to provide a platform for automation and data driven insights. The role will lead a team of multi-disciplined specialists, where focus will be on developing, designing, implementing and maintaining new and existing business focused solutions and data analytics. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities Define the strategy and vision, including the road map of future enhancements and growth opportunities for the data strategy. Uphold data integrity and availability to provide a reliable data platform for use by key consumers such as agents and customers. Seek to improve data quality through enrichment and governance. Responsible for designing, developing, and managing data engineering solutions, with a primary focus on Azure-based technologies. Establish and maintain scalable and efficient data pipelines and integration processes, ensuring efficient and reliable data ingestion, transformation and storage. Responsible for leading the data strategies in designing, developing, and implementing data solutions using Azure cloud and Salesforce Data Cloud technologies. Collaborate with external teams and business stakeholders to understand data requirements, identify opportunities for data-driven insights, and develop appropriate data models. Develop and enforce data governance policies, ensuring data quality, integrity, and security throughout the data lifecycle. Drive the adoption of best practices and industry standards for data engineering, including data architecture, ETL processes, and data warehousing. Manage and optimise Azure based infrastructure and services, ensuring high availability, scalability, and cost efficiency. Keep abreast of industry technical best practices in data engineering, data analytics, Salesforce and Azure, ensuring innovative development of systems to meet organisational immediate and future needs. Collaborate with IT teams to ensure seamless integration of data solutions with existing systems and applications. Work closely with other Senior Leads, IT and Change Leaders to ensure that support is obtained from these areas to deliver the agreed outcomes. Financial responsibility for maintaining and optmising costs within agreed Investment and Operational budgets. Lead the planning of Platform release plans and set the expectation for delivery of new functionalities. Provide technical leadership, guidance, and mentorship to the data engineering and analytics team, fostering a culture of continuous learning and growth. Monitor and analyse data performance metrics, identify areas for improvement, and implement appropriate optimisations. Assure Platform performance and provide leadership and coordination in the resolution of platform defects, outages and incidents. Providing vision and direction to the Platform development team and stakeholders throughout projects and creating customer focussed outcomes. Planning and managing the pipeline of activity for the team (both engineering, analytics, governance and change disciplines) in order to optimise resource capacity and workloads, whilst securing timely engagement and input from cross platform shared service functions. Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces IT and Business Transformation teams Relevant stakeholders in Finance, Credit, Operations and Sales teams Third parties including integration partners, and software companies Person Specification Previous experience in data engineering, governance & analytics preferably in a cloud based environment, with a strong focus on Azure and Salesforce technologies, operating at a similar level. In depth knowledge of data concepts, including data modelling, ETL processes, data integration and data warehousing. Extensive hands on experience with Azure cloud services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Data Lake Storage. Proficiency in programming languages such as Python, SQL, .Net, PowerBI. Previous experience working with various LLMs, Copilot, Agentforce and MuleSoft would be advantageous. Strong understanding of data governance, data security, and compliance requirements. Excellent problem solving skills and the ability to translate business requirements into scalable data engineering solutions. Leadership experience, including managing and mentoring a team of data engineers. Excellent communication and collaboration skills, with the ability to effectively interact with cross functional teams and stakeholders. Qualifications Degree in Computer Science, Data Science or a related field. Team Working Performance Focus Change Focus Creativity and Innovation Problem Solving and Judgement Communication & confidence Arbuthnot Latham is committed to equal opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Benefits Competitive salary, pension & holiday allowance Discretionary bonus Market leading maternity/paternity and menopause policies

We're looking for a Cloud Operations Database Engineer to join our DevOps team in Barcelona and help keep Sage's online product portfolio available, secure, and performant for customers around the clock. You'll sit at the intersection of Development and Operations - deploying, administering, monitoring, and continuously improving databases across multiple products and teams. This is a hands on, operational role in a 24/7 environment. You'll work closely with product delivery teams, Security, Architecture, and Automation specialists to build and run resilient database infrastructure, automate manual processes, and respond confidently when incidents arise. If you enjoy solving complex technical problems under pressure, care about operational excellence, and want to grow your cloud and database skills in a large-scale SaaS environment, this role is a strong fit. This is a hybrid role requiring 3 days per week in our Newcastle office. First 90 Days 30 Days Get to know Sage's database estate: the platforms in use, monitoring tooling, incident management processes, and the product teams you'll support. Familiarise yourself with Sage standards, ISO processes, and the Cloud Operations team's ways of working. Begin contributing to day to day database operations and shadow the on call rota before joining it. 60 Days Take active ownership of database operations across your assigned products. Handle monitoring, routine maintenance, and incident response with growing confidence. Begin contributing to automation scripts and service improvement initiatives. Engage with product delivery teams to support query optimisation and deployment activities. 90 Days Operate independently across the full scope of the role: database administration, performance optimisation, incident response, security protocols, backup and recovery, and cost monitoring. Contribute meaningfully to the team's continuous improvement agenda and begin sharing your knowledge with junior colleagues. Meet the Team You'll join the Cloud Operations team - a cross functional DevOps group accountable for the availability and reliability of Sage's online product portfolio. The team works in close partnership with product delivery teams, Security, Architecture, and Automation colleagues, and operates under ISO standards with a strong focus on process rigour and operational excellence. Your work will span multiple products and teams, so strong communication and prioritisation skills matter as much as technical depth. You'll have access to guidance from subject matter experts across Security, Architecture, and Automation, and will be supported in building your cloud and database skills over time. How Success Will Be Measured Database availability measured against agreed Service Level Agreements Timely resolution of incidents and service tickets in line with the Incident Management Process Delivery against the agreed service improvement plan Proactive identification and mitigation of issues before they impact customers Quality and coverage of automation scripts and operational documentation Qualifications Essential Familiarity with relational databases including MS SQL, MySQL, and PostgreSQL - administration, performance tuning, and troubleshooting Scripting experience for task automation using PowerShell, Bash, Python, or Ruby Experience with applications deployed on AWS or Azure, including distributed computing, containers, Kubernetes, and/or serverless technologies Strong analytical and problem solving skills with the ability to debug complex issues under pressure Excellent communication skills - able to explain technical issues clearly to non technical stakeholders and business teams Experience working across cross functional teams with strong multitasking and prioritisation skills Fluency in English, written and spoken; Spanish fluency is a plus Preferred 3-5 years of experience in a Database, Sysadmin, DevOps, SRE, IT Operations, or similar role in a customer facing technical environment 1-3 years of hands on cloud experience (AWS, Azure, or Google Cloud) Exposure to ISO standards and structured operational processes Database technology certification (any vendor) is advantageous A degree in a relevant subject is beneficial but not essential - demonstrable hands on expertise is equally valued Benefits Comprehensive health, dental and vision coverage Work away scheme for up to 10 weeks a year On going training and professional development Paid 5 days yearly to volunteer through our Sage Foundation Flexible work patterns and hybrid working At Sage, we offer you an environment where you can grow professionally without compromising your personal well being. Our benefits package is designed to provide stability, flexibility, and balance.