194 jobs found

Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ Vacancy Reference Number 21518 Number of Vacancies 1 CTPHQ Counter Terrorism Policing Headquarters Location Birmingham Band Band N Part/Full Time Full Time 36 hours per week Type of Contract Permanent Job Advert Job Title: Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £61,410, which includes allowances totalling £8,757. The salary is broken down as £52,653 basic salary, which will increase annually until you reach the top of the scale £57,417. Plus, a 12.5% shift disturbance allowance, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: Birmingham Job Summary There's never been a more important time to be working in Counter Terrorism Policing (CTP). Join us, and you'll be among some of the best and brightest people around at our Customer Service Centre (CSC). It's a chance to put your expertise to work and help protect the UK as a Senior Network Engineer. Plus, you'll get to learn new skills and develop a highly rewarding career. Based near Birmingham, close to transport connections, our CSC supports national police services 24/7. As the Centre expands thanks to substantial investment, our team is growing too. Join us, and you'll be part of a highly skilled technical team working on incidents, problems and changes at our ITIL-aligned CSC. Supporting national live services and infrastructure, you'll tackle both operational and project-related tasks, expertly managing your workload. You'll also get involved in building new systems and services with the latest networking technologies. As the centre operates 24/7, you'll be part of a team of engineers covering 7am to 7pm weekdays (on call, approximately 1 week in 4). Due to the nature of the systems, the role is office-based with occasional options for working from home. Furthermore, the shift structure for this role allows for working compressed hours over a 4-day week. Key Tasks Provide technical support for National infrastructure relating to business as usual (BAU) and projects to ensure objectives are being met in line with CTP priorities. A focus on improving internal systems Ensure personal workload is effectively managed, prioritised and issues are escalated to line management as necessary. Ensure Adherence to required polices, standards, controls and best practice. Ensure SLAs for services are met. Create and maintain technical documentation to ensure all services are maintained and knowledge is shared. Proactively maintain and update the infrastructure to ensure security and reliability. Proactively monitor environments to help prevent issues arising. Ensure security procedures are followed, to comply with the relevant accreditation, procedures and/or guidance. Support and mentoring of other members of the team to build a strong support service. Additional Information This is an office-based role with occasional home working available dependent on business requirements. There will be occasional travel to other UK sites for support purposes and overnight accommodation will be provided when required. We promote a positive work life balance but, occasionally, a flexible approach to working hours is essential due to the nature of the role. Discover a fascinating role that is at the heart of protecting the UK public. In return, you can look forward to other benefits including generous annual leave, Civil Service pension arrangements, flexible working conditions, a formal training plan and training options including on-demand self-study. The shift structure allows working compressed hours over a 4-day week. Please provide your dates to avoid for the next 2 months; these should be listed at the bottom of your application. Vetting and STRAP This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. This post requires British nationality (some dual nationals may be ineligible)and an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance. As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Colleague Commitments Counter Terrorism Policing (CTP) continues to prioritize an inclusive and supportive working environment and culture, where all of our people feel a strong sense of belonging and are empowered to reach their full potential. CTP keeps the nation and everyone in it safe from all manner of threats and as those threats evolve, so do we - that's why Inclusion, Diversity and Equality (IDE) is the key to supporting our greatest asset, our people. Our people protect our national security across the UK. In order to continue to deliver against our organizational priorities, we collectively seek to ensure that all colleagues feel respected, supported and valued to fully participate in the delivery of our mission - "working to keep people safe from Terrorism". IDE is at the heart of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all backgrounds, cultures and experiences are therefore essential and encouraged. The CTP Network is committed to ensuring that candidates identifying as disabled are able to realize their fullest career aspirations and, as such, will endeavour to accommodate any reasonable adjustments that you may require during the recruitment process. CTP also welcomes applications from candidates seeking flexible working arrangements, such as part-time working, job-share and where the role permits, hybrid working arrangements. All flexible working arrangements should be discussed and agreed with the hiring manager. How to apply To begin your career at the Met, please click the "apply button ". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement. Completed applications must be submitted by 23:55 on 3rd August 2026. Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. Following application review, successful candidates will be invited to interview. Qualifications Strong experience in a network, security or infrastructure engineer role in a technically diverse environment. Strong experience of networking technologies (preferably Cisco) including routing, switching. Strong experience of routing protocols. Strong experience of security and firewall devices. Experience of scripting and automation tools. Full UK driving license required. Some team leadership or technical mentoring experience preferred. Good experience of network and infrastructure monitoring tools. Good experience of IT project implementation. Experience of VOIP and video conferencing. Experience of converged infrastructure / network virtualisation. Experience of network design and documentation. Experience of load balancer technologies. Experience of network hardening and security best practice. Experience of PKI and encryption technologies. Experience of ITIL change management. Experience of failover testing, resilience and redundancy methodology. Experience of working within a ITIL service environment working to defined metrics and SLAs. Ability to prioritise, execute tasks and achieve results in a busy service operations environment. Operational knowledge and experience of working with service desk call management systems. Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. . click apply for full job details

BT Group in Derby is seeking a 3rd Line Security Specialist to provide lead technical support on complex security issues in an on-site BN/air-gapped environment. You will coordinate with BT personnel and 3rd party engineers to meet tight SLAs and KPIs. The role requires SME-level knowledge of diverse security products and the ability to run teleconferences, RCA work, and PIRs while maintaining top-tier customer experience. Eligibility for UK government clearance is essential.

Ready to move past "have you tried turning it off and on again?" If you've done a solid year (or more) on an IT helpdesk and you're starting to feel boxed in - rushed calls, endless handovers, no time to actually fix things this might be the step up you've been waiting for. This is a 1st Line Support role inside a large, well-established enterprise where you're trusted to own incidents, not just log them, and also you get time to think, troubleshoot, and learn. You'll be part of a friendly, collaborative IT team based onsite in Hinckley, supporting users across the UK. The environment is busy but supportive, and you'll be exposed to real systems, real projects, and real responsibility. You'll be the first point of contact for internal users. You'll: Log, prioritise, and troubleshoot a wide range of issues Support technologies across Azure Cloud, CISCO networking, telephony, M365, and much more Take more ownership of the calls you pick up, seeing issues through, not passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You'll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What you'll need: 12+ months' experience in a busy IT Helpdesk / 1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup: It's an onsite role at the Hinckley Leicestershire offices, and operates on a shift basis with some weekend work (One weekend in six, worked remotely, plus two days off in the week). Why join? This is a role for someone who wants to grow, not stagnate. You'll be joining an organisation that invests heavily in training, promotes from within when there's an opportunity and gives junior support staff the space to develop into real technologists. Big Red Recruitment are working on the role exclusively and If you feel like this, is you then apply ASAP as we have interview slots available!

At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you'll do What does RAN Operations do - RANOPS have a broad scope of managing and supporting the Mobile Network, as well as supporting Technology Operations Service Reporting/Monitoring & Tools Development Portfolio. We turn raw data into useful and informative reporting, tools and automations, that deliver benefit to both internal and external customers through zero touch automations, interactive web Apps and dashboards, data feeds and API's. Role Purpose - We are looking for a dynamic & proactive individual who can understand business needs and drivers, to support and deliver on the Technology Operations strategy - with a key focus on Communication, Problem solving, technical skills in Web and DB, and delivering new tools, automations, API's and machine learning/AI solutions. The ideal candidate will have extensive experience in software development and problem solving, who can extract the process performance data from workflow management tools, develop new visualisations to present data in a meaningful way, supporting engineering activities and drive the strategy and service improvements within Mobile Operations. The role requires a proactive individual with highly developed problem solving and analytical skills, who can identify code and performance problems in both technical and process contexts to make Technology Operations more effective. Good communications and presentation skills to communicate your findings and recommendations to senior management is vital. You will be motivated and focused, can understand business needs and deliver projects that improve the operations of VodafoneThree UK and Technology Operations. In addition, you will be energetic and supportive team player and can work across teams to drive change and help develop new skills in the team. Key Accountabilities Build and deliver on Service Automation & Digital capability as defined by Technology Operations strategy. Design, Build and Support tools and process automations Influence and drive strategic decisions for the Tools deployed on the Operational Intelligence platform. You will help guide the technical strategy and team discussions on system architecture, component design and improvements. You will liaise with product, business and 3rd parties to identify how we can drive improvements in the quality of our products and services. You will participate in all stages of software development life-cycle, from definition and design to release and post-launch monitoring and support. Support manager to define and drive technical roadmap for team. Identify new opportunities to expand our digital estate to improve service delivered to our customers. Analyse reports/tools to ensure data accuracy and manage plan to resolution where inaccuracies exist. Work with stakeholders to develop and improve tools and services to support their ways of working. Support the team to maintain and manage the tools and processes. Support team members in their personal development of technical skills. Who you are Technical / Professional Expertise Working knowledge of ITIL Strong Problem solving and analytical experience Strong working experience of Excel Experience of code versioning tools Experience of working in Agile methodology Understanding of Mobile Networks Exposure to DevOps or CI/CD pipelines beneficial Exposure to AWS/Cloud services beneficial Proactive individual with a flexible and adaptable approach to their work Capability to operate in a changing environment and to drive significant changes into the organisation. Strong communication and decision-making skills - ability to balance conflicting interests and priorities What's in it for you Yearly bonus: 5% Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year Charity days: 5 days/year Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%. Access to: private medical, private dental, free health assessments, share save scheme Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.