Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Business Development Manager - Hydropower Represented by Advance TRS About the Opportunity Advance TRS is representing a specialist engineering organisation operating within the renewable energy and power generation sector. Our client has an established reputation for delivering engineering, maintenance, refurbishment, and infrastructure solutions across hydropower assets and is looking to strengthen its commercial team with the appointment of an experienced Business Development Manager. This position requires an individual with extensive experience within the hydropower market , possessing a strong industry network and a proven track record of identifying, developing, and securing opportunities across the UK and wider renewable energy sector. The Role The Business Development Manager will be responsible for driving growth across existing and emerging markets, developing strategic relationships with asset owners, utilities, developers, consultants, and contractors operating within the hydropower industry. Working closely with senior leadership and technical teams, the successful candidate will identify opportunities, shape commercial strategies, and support the successful conversion of prospects into long-term business partnerships. Key Responsibilities Develop and execute business development strategies focused on the hydropower sector. Identify and secure new business opportunities across hydropower generation, refurbishment, upgrades, operations and maintenance, and associated infrastructure projects. Build and maintain relationships with key stakeholders including utilities, asset owners, developers, engineering consultants, contractors, and regulatory bodies. Generate and manage a healthy pipeline of opportunities through proactive market engagement. Lead client meetings, presentations, negotiations, and commercial discussions. Support bid and tender activities, working closely with technical and operational teams. Monitor market trends, competitor activity, and industry developments to identify growth opportunities. Represent the business at industry events, conferences, exhibitions, and networking functions. Produce accurate sales forecasts and business development reports. Support strategic business planning and long-term market expansion initiatives. Essential Requirements Extensive business development experience within the hydropower sector . Demonstrable network of contacts across the hydropower and renewable energy market. Proven track record of winning and developing business within power generation or renewable energy environments. Strong understanding of hydropower assets, refurbishment projects, operations and maintenance activities, and associated engineering services. Experience managing complex sales cycles and high-value commercial opportunities. Excellent communication, presentation, and negotiation skills. Strong commercial awareness and strategic thinking capabilities. Ability to operate independently and build relationships at all levels. Desirable Experience Experience working for an engineering contractor, OEM, consultancy, or service provider within the hydropower market. Knowledge of wider renewable energy technologies and power generation infrastructure. Experience developing opportunities across the UK and European hydropower sectors. Engineering or technical background beneficial but not essential. Key Competencies Hydropower Market Expertise Strategic Business Development Account Management Commercial Negotiation Stakeholder Engagement Tender and Bid Support Market Analysis Relationship Building Revenue Growth Leadership and Influence What's on Offer Competitive salary and bonus structure. Car allowance or company vehicle. Flexible and hybrid working arrangements. Opportunity to play a key role in the growth of a respected engineering business. Exposure to major renewable energy and hydropower projects. Long-term career progression within a growing sector. This is an excellent opportunity for a commercially focused professional with deep-rooted experience in the hydropower market who is looking to leverage their industry knowledge and network to drive business growth within a highly respected organisation. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
28/07/2026
Full time
Business Development Manager - Hydropower Represented by Advance TRS About the Opportunity Advance TRS is representing a specialist engineering organisation operating within the renewable energy and power generation sector. Our client has an established reputation for delivering engineering, maintenance, refurbishment, and infrastructure solutions across hydropower assets and is looking to strengthen its commercial team with the appointment of an experienced Business Development Manager. This position requires an individual with extensive experience within the hydropower market , possessing a strong industry network and a proven track record of identifying, developing, and securing opportunities across the UK and wider renewable energy sector. The Role The Business Development Manager will be responsible for driving growth across existing and emerging markets, developing strategic relationships with asset owners, utilities, developers, consultants, and contractors operating within the hydropower industry. Working closely with senior leadership and technical teams, the successful candidate will identify opportunities, shape commercial strategies, and support the successful conversion of prospects into long-term business partnerships. Key Responsibilities Develop and execute business development strategies focused on the hydropower sector. Identify and secure new business opportunities across hydropower generation, refurbishment, upgrades, operations and maintenance, and associated infrastructure projects. Build and maintain relationships with key stakeholders including utilities, asset owners, developers, engineering consultants, contractors, and regulatory bodies. Generate and manage a healthy pipeline of opportunities through proactive market engagement. Lead client meetings, presentations, negotiations, and commercial discussions. Support bid and tender activities, working closely with technical and operational teams. Monitor market trends, competitor activity, and industry developments to identify growth opportunities. Represent the business at industry events, conferences, exhibitions, and networking functions. Produce accurate sales forecasts and business development reports. Support strategic business planning and long-term market expansion initiatives. Essential Requirements Extensive business development experience within the hydropower sector . Demonstrable network of contacts across the hydropower and renewable energy market. Proven track record of winning and developing business within power generation or renewable energy environments. Strong understanding of hydropower assets, refurbishment projects, operations and maintenance activities, and associated engineering services. Experience managing complex sales cycles and high-value commercial opportunities. Excellent communication, presentation, and negotiation skills. Strong commercial awareness and strategic thinking capabilities. Ability to operate independently and build relationships at all levels. Desirable Experience Experience working for an engineering contractor, OEM, consultancy, or service provider within the hydropower market. Knowledge of wider renewable energy technologies and power generation infrastructure. Experience developing opportunities across the UK and European hydropower sectors. Engineering or technical background beneficial but not essential. Key Competencies Hydropower Market Expertise Strategic Business Development Account Management Commercial Negotiation Stakeholder Engagement Tender and Bid Support Market Analysis Relationship Building Revenue Growth Leadership and Influence What's on Offer Competitive salary and bonus structure. Car allowance or company vehicle. Flexible and hybrid working arrangements. Opportunity to play a key role in the growth of a respected engineering business. Exposure to major renewable energy and hydropower projects. Long-term career progression within a growing sector. This is an excellent opportunity for a commercially focused professional with deep-rooted experience in the hydropower market who is looking to leverage their industry knowledge and network to drive business growth within a highly respected organisation. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Senior Project Manager Data Centre & ICT Infrastructure - Mainland Europe I am working on behalf of four different clients within mainland Europe with simular needs on a variety of sites including Frankfurt, Hamburg, Lisbon, Germany and Finland. Our primary client is a leading provider of Data Centre and ICT infrastructure solutions, delivering complex, large-scale projects for some of the world's most demanding and mission-critical environments. Due to continued growth, they are seeking an experienced Senior Project Manager to join their leadership team. This is an exceptional opportunity for a proven project delivery professional who can combine strategic oversight with hands-on leadership to drive successful project outcomes across multiple locations, workstreams, and client programmes. The Role Reporting directly to the Divisional Director, the Senior Project Manager will be accountable for the delivery performance and overall budget position of assigned projects, locations, or scopes. The successful candidate will play a critical role in ensuring projects are delivered safely, on time, within budget, and to the highest standards of quality and client satisfaction. Working closely with the Operations Manager, who assigns operational resources across the business, you will provide leadership and direction to Project Managers, Site Managers, and Site Supervisors to ensure efficient project execution and the achievement of key commercial and operational objectives. This role requires a highly capable leader with strong commercial acumen, excellent stakeholder management skills, and a proven track record of successfully delivering complex projects within Data Centre, ICT, or related construction environments. Key Responsibilities Lead the successful delivery of multiple concurrent projects, programmes, or major campus workstreams, ensuring all contractual, commercial, operational, and client requirements are met. Take ownership of project budgets and commercial performance across a portfolio of projects, including forecasting, cost control, financial reporting, and profitability. Provide oversight, mentorship, and challenge to Project Managers and delivery teams, ensuring consistent performance and adherence to project management best practices. Build and maintain strong relationships with clients and senior stakeholders, acting as a trusted partner throughout the project lifecycle. Drive effective project governance, controls, reporting, risk management, and performance monitoring to support successful project delivery. Identify project risks, issues, and opportunities, implementing strategies to mitigate challenges and improve outcomes. Lead recovery initiatives for underperforming or challenged projects, restoring programme performance and client confidence. Collaborate with operational teams to ensure projects are appropriately resourced and supported throughout delivery. Champion a culture of safety, quality, accountability, and continuous improvement across all projects. Skills & Experience The successful candidate will have significant experience delivering multiple concurrent projects, multiple scopes, or major campus workstreams within a Data Centre, ICT infrastructure, or construction environment. You will have demonstrated ownership of budgets and commercial performance at portfolio level, including responsibility for consolidated reporting and financial oversight. A strong background in leading, supporting, and developing Project Managers and wider delivery teams is essential, alongside the ability to influence and engage effectively with senior stakeholders and clients. You will possess a proven track record of recovering struggling projects and implementing solutions that improve delivery performance, profitability, and customer satisfaction. A comprehensive understanding of project controls, governance frameworks, programme reporting, and risk management disciplines is required, together with strong commercial awareness and excellent organisational skills. Candidates should have strong computer literacy, including proficiency with Microsoft 365 and Google Workspace, as well as excellent written and verbal communication skills in English. What's on Offer This is an opportunity to join a highly respected organisation operating at the forefront of the Data Centre and ICT infrastructure sector. You'll have the chance to lead high-profile, technically complex projects while working alongside an experienced leadership team committed to excellence, innovation, and long-term career development. If you are an accomplished Senior Project Manager looking for your next challenge within a fast-growing and dynamic environment, we'd love to hear from you. Apply today for a confidential discussion.
28/07/2026
Full time
Senior Project Manager Data Centre & ICT Infrastructure - Mainland Europe I am working on behalf of four different clients within mainland Europe with simular needs on a variety of sites including Frankfurt, Hamburg, Lisbon, Germany and Finland. Our primary client is a leading provider of Data Centre and ICT infrastructure solutions, delivering complex, large-scale projects for some of the world's most demanding and mission-critical environments. Due to continued growth, they are seeking an experienced Senior Project Manager to join their leadership team. This is an exceptional opportunity for a proven project delivery professional who can combine strategic oversight with hands-on leadership to drive successful project outcomes across multiple locations, workstreams, and client programmes. The Role Reporting directly to the Divisional Director, the Senior Project Manager will be accountable for the delivery performance and overall budget position of assigned projects, locations, or scopes. The successful candidate will play a critical role in ensuring projects are delivered safely, on time, within budget, and to the highest standards of quality and client satisfaction. Working closely with the Operations Manager, who assigns operational resources across the business, you will provide leadership and direction to Project Managers, Site Managers, and Site Supervisors to ensure efficient project execution and the achievement of key commercial and operational objectives. This role requires a highly capable leader with strong commercial acumen, excellent stakeholder management skills, and a proven track record of successfully delivering complex projects within Data Centre, ICT, or related construction environments. Key Responsibilities Lead the successful delivery of multiple concurrent projects, programmes, or major campus workstreams, ensuring all contractual, commercial, operational, and client requirements are met. Take ownership of project budgets and commercial performance across a portfolio of projects, including forecasting, cost control, financial reporting, and profitability. Provide oversight, mentorship, and challenge to Project Managers and delivery teams, ensuring consistent performance and adherence to project management best practices. Build and maintain strong relationships with clients and senior stakeholders, acting as a trusted partner throughout the project lifecycle. Drive effective project governance, controls, reporting, risk management, and performance monitoring to support successful project delivery. Identify project risks, issues, and opportunities, implementing strategies to mitigate challenges and improve outcomes. Lead recovery initiatives for underperforming or challenged projects, restoring programme performance and client confidence. Collaborate with operational teams to ensure projects are appropriately resourced and supported throughout delivery. Champion a culture of safety, quality, accountability, and continuous improvement across all projects. Skills & Experience The successful candidate will have significant experience delivering multiple concurrent projects, multiple scopes, or major campus workstreams within a Data Centre, ICT infrastructure, or construction environment. You will have demonstrated ownership of budgets and commercial performance at portfolio level, including responsibility for consolidated reporting and financial oversight. A strong background in leading, supporting, and developing Project Managers and wider delivery teams is essential, alongside the ability to influence and engage effectively with senior stakeholders and clients. You will possess a proven track record of recovering struggling projects and implementing solutions that improve delivery performance, profitability, and customer satisfaction. A comprehensive understanding of project controls, governance frameworks, programme reporting, and risk management disciplines is required, together with strong commercial awareness and excellent organisational skills. Candidates should have strong computer literacy, including proficiency with Microsoft 365 and Google Workspace, as well as excellent written and verbal communication skills in English. What's on Offer This is an opportunity to join a highly respected organisation operating at the forefront of the Data Centre and ICT infrastructure sector. You'll have the chance to lead high-profile, technically complex projects while working alongside an experienced leadership team committed to excellence, innovation, and long-term career development. If you are an accomplished Senior Project Manager looking for your next challenge within a fast-growing and dynamic environment, we'd love to hear from you. Apply today for a confidential discussion.
OT Project Manager 6-month contract Manchester/remote My Utility Customer is looking for an experienced OT Project Manager to join a major cyber resilience and operational technology programme. This is a hands-on role that combines project delivery expertise with strong knowledge of Operational Technology (OT) environments and cyber security frameworks. Required Experience from the OT Project Manager: Proven experience delivering projects within Operational Technology (OT) environments. Experience delivering cyber security, resilience, infrastructure, or critical national infrastructure projects. Strong project management background with the ability to manage multiple workstreams simultaneously. Knowledge of cyber security frameworks and resilience standards within regulated industries. Experience within the Utilities industry would be highly advantageous Excellent documentation skills, including the production of governance and project delivery artefacts. Strong stakeholder management skills with the ability to engage both technical and non-technical audiences. Experience working with risk management, compliance, and audit requirements. Key Responsibilities of the OT Project Manager: Manage the end-to-end delivery of OT and cyber resilience projects across a complex operational environment. Provide subject matter expertise on OT environments, cyber resilience, and security best practices throughout the project lifecycle. Produce and maintain high-quality project documentation, including project initiation documents, project plans, solution design documentation, risk registers, issue logs, and stakeholder communications. Assist with the preparation and management of compliance evidence required for cyber assurance frameworks Ensure all project artefacts comply with internal governance standards, audit requirements, and regulatory expectations. Coordinate technical delivery activities between internal teams, suppliers, and third-party vendors. Support business change initiatives, including process improvement, impact assessments, user engagement, training, and awareness activities. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
28/07/2026
Contractor
OT Project Manager 6-month contract Manchester/remote My Utility Customer is looking for an experienced OT Project Manager to join a major cyber resilience and operational technology programme. This is a hands-on role that combines project delivery expertise with strong knowledge of Operational Technology (OT) environments and cyber security frameworks. Required Experience from the OT Project Manager: Proven experience delivering projects within Operational Technology (OT) environments. Experience delivering cyber security, resilience, infrastructure, or critical national infrastructure projects. Strong project management background with the ability to manage multiple workstreams simultaneously. Knowledge of cyber security frameworks and resilience standards within regulated industries. Experience within the Utilities industry would be highly advantageous Excellent documentation skills, including the production of governance and project delivery artefacts. Strong stakeholder management skills with the ability to engage both technical and non-technical audiences. Experience working with risk management, compliance, and audit requirements. Key Responsibilities of the OT Project Manager: Manage the end-to-end delivery of OT and cyber resilience projects across a complex operational environment. Provide subject matter expertise on OT environments, cyber resilience, and security best practices throughout the project lifecycle. Produce and maintain high-quality project documentation, including project initiation documents, project plans, solution design documentation, risk registers, issue logs, and stakeholder communications. Assist with the preparation and management of compliance evidence required for cyber assurance frameworks Ensure all project artefacts comply with internal governance standards, audit requirements, and regulatory expectations. Coordinate technical delivery activities between internal teams, suppliers, and third-party vendors. Support business change initiatives, including process improvement, impact assessments, user engagement, training, and awareness activities. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
28/07/2026
Full time
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
Senior Project Manager Location: Bolton (Hybrid Working 3 days per week in office with international travel required) Salary: Up to 80,000 + Bonus + Excellent Benefits Contract: Full Time Permanent Are you an experienced Senior Project Manager looking for an opportunity to lead large-scale technology programmes that genuinely make an impact? We're partnering with a successful international organisation headquartered in Bolton that is investing heavily in digital transformation. As the business continues to grow, they're looking for an ambitious Senior Project Manager to take ownership of a portfolio of high-profile technology projects, working alongside senior business leaders to deliver strategic change across multiple international locations. What You'll Be Doing You'll lead the successful delivery of complex digital and IT programmes from concept through to implementation, ensuring projects are delivered on time, within budget and to the highest quality standards. Working with business leaders, technology teams and external partners, you'll: Lead multiple business-critical technology projects across an international portfolio. Own project governance, reporting and executive-level stakeholder engagement. Chair Steering Committees and provide clear visibility of project progress, risks and delivery performance. Build and maintain detailed project plans, resource forecasts and delivery roadmaps. Proactively manage risks, dependencies and budgets to keep programmes on track. Partner with third-party suppliers to ensure exceptional delivery and value. Drive business readiness, user adoption and successful transition into operational teams. Mentor Project Managers and champion best practice across the PMO. What We're Looking For You'll be an experienced delivery professional who enjoys balancing strategic thinking with hands-on project leadership. You'll ideally bring: Extensive experience delivering complex digital or technology projects. PRINCE2 Practitioner, PMP or equivalent certification. Experience managing multiple concurrent projects within enterprise environments. Strong knowledge of project governance, RAID management, Stage Gates and executive reporting. Outstanding stakeholder management skills, with the confidence to influence senior leadership. Experience working with cross-functional teams and third-party suppliers. A background in digital transformation, cloud, infrastructure or enterprise applications. Flexibility to travel internationally when required. Why Join? This is an opportunity to join an ambitious organisation where technology is at the heart of business growth. You'll have the autonomy to shape delivery, influence strategic decisions and work on programmes that create real commercial value. In return you'll receive: Salary up to 80,000 Performance-related bonus Hybrid and flexible working Excellent career progression opportunities Ongoing professional development and funded certifications Enhanced annual leave and family-friendly policies Employee wellbeing initiatives Cycle to Work and salary sacrifice schemes Discounted gym membership Paid volunteering day Free on-site parking Ready for Your Next Challenge? If you're passionate about leading transformational change, building high-performing relationships and delivering successful technology programmes in a dynamic international environment, we'd love to hear from you. Please apply by Friday 7th August to be considered. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
28/07/2026
Full time
Senior Project Manager Location: Bolton (Hybrid Working 3 days per week in office with international travel required) Salary: Up to 80,000 + Bonus + Excellent Benefits Contract: Full Time Permanent Are you an experienced Senior Project Manager looking for an opportunity to lead large-scale technology programmes that genuinely make an impact? We're partnering with a successful international organisation headquartered in Bolton that is investing heavily in digital transformation. As the business continues to grow, they're looking for an ambitious Senior Project Manager to take ownership of a portfolio of high-profile technology projects, working alongside senior business leaders to deliver strategic change across multiple international locations. What You'll Be Doing You'll lead the successful delivery of complex digital and IT programmes from concept through to implementation, ensuring projects are delivered on time, within budget and to the highest quality standards. Working with business leaders, technology teams and external partners, you'll: Lead multiple business-critical technology projects across an international portfolio. Own project governance, reporting and executive-level stakeholder engagement. Chair Steering Committees and provide clear visibility of project progress, risks and delivery performance. Build and maintain detailed project plans, resource forecasts and delivery roadmaps. Proactively manage risks, dependencies and budgets to keep programmes on track. Partner with third-party suppliers to ensure exceptional delivery and value. Drive business readiness, user adoption and successful transition into operational teams. Mentor Project Managers and champion best practice across the PMO. What We're Looking For You'll be an experienced delivery professional who enjoys balancing strategic thinking with hands-on project leadership. You'll ideally bring: Extensive experience delivering complex digital or technology projects. PRINCE2 Practitioner, PMP or equivalent certification. Experience managing multiple concurrent projects within enterprise environments. Strong knowledge of project governance, RAID management, Stage Gates and executive reporting. Outstanding stakeholder management skills, with the confidence to influence senior leadership. Experience working with cross-functional teams and third-party suppliers. A background in digital transformation, cloud, infrastructure or enterprise applications. Flexibility to travel internationally when required. Why Join? This is an opportunity to join an ambitious organisation where technology is at the heart of business growth. You'll have the autonomy to shape delivery, influence strategic decisions and work on programmes that create real commercial value. In return you'll receive: Salary up to 80,000 Performance-related bonus Hybrid and flexible working Excellent career progression opportunities Ongoing professional development and funded certifications Enhanced annual leave and family-friendly policies Employee wellbeing initiatives Cycle to Work and salary sacrifice schemes Discounted gym membership Paid volunteering day Free on-site parking Ready for Your Next Challenge? If you're passionate about leading transformational change, building high-performing relationships and delivering successful technology programmes in a dynamic international environment, we'd love to hear from you. Please apply by Friday 7th August to be considered. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
IT Systems Manager - Birkenhead (Fully On-Site) Part-Time (Flexible) 30 hours/week 26,000 to 39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).
28/07/2026
Full time
IT Systems Manager - Birkenhead (Fully On-Site) Part-Time (Flexible) 30 hours/week 26,000 to 39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).
Cloud Engineer & Client Account Manager Location: South West London (Office-Based, 5 Days Per Week) Salary: 35,000 - 40,000 per annum (depending on experience) Permanent 40 Hours Per Week Are you an experienced Cloud Engineer looking for a role where you'll have real ownership, direct client interaction and the opportunity to develop your technical expertise across a wide range of technologies? We're looking for a proactive Cloud Engineer & Client Account Manager to join our growing team in London. This is an excellent opportunity for someone with at least three years' commercial IT experience , ideally within an MSP environment, who enjoys combining technical problem-solving with building strong client relationships. You'll work closely with the Technical Director, taking ownership of our clients' cloud environments, security, networking and infrastructure while acting as a trusted technical advisor. Rather than being just another engineer in a large organisation, you'll play a key role in helping businesses get the very best from their technology. If you enjoy variety, autonomy and working with modern Microsoft cloud technologies, we'd love to hear from you. What You'll Be Doing As a Cloud Engineer & Client Account Manager, you'll be responsible for: Supporting and maintaining Microsoft cloud environments, networking and security solutions. Managing and improving cloud infrastructure, security and monitoring. Creating scripts and automating cloud deployments and reporting, particularly within SharePoint. Configuring, maintaining and updating firewalls, routers and network security. Acting as the technical escalation point for firewall and cloud networking queries. Working alongside support engineers to deliver outstanding service and continuous improvement. Building strong, trusted relationships with clients and becoming their go-to technical contact. Working with third-party suppliers to deliver high-quality solutions. Managing equipment ordering, provisioning and deployment. Keeping up to date with emerging technologies, new product releases and industry best practice. What We're Looking For Essential: Minimum 3 years' commercial IT support or Cloud Engineering experience . Experience working with Microsoft 365 and cloud technologies. Strong knowledge of: Microsoft 365 SharePoint Conditional Access Mobile Device Management (MDM) Windows environments Networking fundamentals Router configuration Firewall administration Experience troubleshooting hardware and infrastructure issues. Ability to work independently and manage your own workload. Strong communication and customer relationship skills. Full UK driving licence and willingness to travel occasionally to client sites. Desirable: Previous experience working within a Managed Service Provider (MSP). Microsoft or networking certifications. Experience with scripting or automation. A proactive mindset with a passion for learning new technologies. What You'll Receive Salary of 35,000- 40,000 pa , depending on experience. Genuine career progression within a growing technology business. Exposure to a broad range of cloud, networking and security technologies. Ongoing investment in training and professional development. A supportive team where your ideas and technical expertise are valued. Flexible benefits package, including the option to exchange salary for benefits such as childcare vouchers and medical cover. The opportunity to play a key role in shaping technical solutions for a diverse client base. Working Pattern Permanent position. Office-based in south west London 5 days per week . 40-hour working week (core hours 9:00 am-5:30 pm). Participation in a rotating schedule covering occasional 8:00 am starts and Saturday emergency support for key clients. Occasional travel to customer sites when required. If you are interested in applying for this opportunity, please send your CV to (url removed). Services advertised by itecopeople are those of an Agency
28/07/2026
Full time
Cloud Engineer & Client Account Manager Location: South West London (Office-Based, 5 Days Per Week) Salary: 35,000 - 40,000 per annum (depending on experience) Permanent 40 Hours Per Week Are you an experienced Cloud Engineer looking for a role where you'll have real ownership, direct client interaction and the opportunity to develop your technical expertise across a wide range of technologies? We're looking for a proactive Cloud Engineer & Client Account Manager to join our growing team in London. This is an excellent opportunity for someone with at least three years' commercial IT experience , ideally within an MSP environment, who enjoys combining technical problem-solving with building strong client relationships. You'll work closely with the Technical Director, taking ownership of our clients' cloud environments, security, networking and infrastructure while acting as a trusted technical advisor. Rather than being just another engineer in a large organisation, you'll play a key role in helping businesses get the very best from their technology. If you enjoy variety, autonomy and working with modern Microsoft cloud technologies, we'd love to hear from you. What You'll Be Doing As a Cloud Engineer & Client Account Manager, you'll be responsible for: Supporting and maintaining Microsoft cloud environments, networking and security solutions. Managing and improving cloud infrastructure, security and monitoring. Creating scripts and automating cloud deployments and reporting, particularly within SharePoint. Configuring, maintaining and updating firewalls, routers and network security. Acting as the technical escalation point for firewall and cloud networking queries. Working alongside support engineers to deliver outstanding service and continuous improvement. Building strong, trusted relationships with clients and becoming their go-to technical contact. Working with third-party suppliers to deliver high-quality solutions. Managing equipment ordering, provisioning and deployment. Keeping up to date with emerging technologies, new product releases and industry best practice. What We're Looking For Essential: Minimum 3 years' commercial IT support or Cloud Engineering experience . Experience working with Microsoft 365 and cloud technologies. Strong knowledge of: Microsoft 365 SharePoint Conditional Access Mobile Device Management (MDM) Windows environments Networking fundamentals Router configuration Firewall administration Experience troubleshooting hardware and infrastructure issues. Ability to work independently and manage your own workload. Strong communication and customer relationship skills. Full UK driving licence and willingness to travel occasionally to client sites. Desirable: Previous experience working within a Managed Service Provider (MSP). Microsoft or networking certifications. Experience with scripting or automation. A proactive mindset with a passion for learning new technologies. What You'll Receive Salary of 35,000- 40,000 pa , depending on experience. Genuine career progression within a growing technology business. Exposure to a broad range of cloud, networking and security technologies. Ongoing investment in training and professional development. A supportive team where your ideas and technical expertise are valued. Flexible benefits package, including the option to exchange salary for benefits such as childcare vouchers and medical cover. The opportunity to play a key role in shaping technical solutions for a diverse client base. Working Pattern Permanent position. Office-based in south west London 5 days per week . 40-hour working week (core hours 9:00 am-5:30 pm). Participation in a rotating schedule covering occasional 8:00 am starts and Saturday emergency support for key clients. Occasional travel to customer sites when required. If you are interested in applying for this opportunity, please send your CV to (url removed). Services advertised by itecopeople are those of an Agency
TECHNICAL INFRASTRUCTURE ARCHITECT To provide technical infrastructure architecture leadership and design assurance for the Tech Fundamentals workstream, ensuring Safe & Legal Day-1 requirements are met and that staff can securely access core systems, applications and data during transition to the new authorities. The role leads the assessment of legacy infrastructure across the 12 councils and develops safe, resilient transition and convergence options across networks, identity, Microsoft 365, telephony and cyber-security controls. Key outputs: • Current-state baseline of core infrastructure, dependencies and risks across all councils • Assured transition and convergence options for key technical domains, including network interconnect, identity, Microsoft 365, telephony and security controls • Technical design standards and decision records to support consistent implementation • Clear management of technical risks, dependencies and service continuity requirements This role supports Surrey s Local Government Reorganisation within the IT & Data theme, working in the Technical Fundamentals workstream to help deliver Safe & Legal requirements. Working with SMEs across the 12 councils and delivery partners, the postholder reviews current tools, enterprise platforms, configurations and infrastructure constraints to ensure transition designs are practical, assured and deliverable. Key areas of focus include networking and connectivity, Microsoft 365 tenant and domain dependencies, telephony and contact centre transition, identity and access management, and cyber-security controls. No formal line management responsibility. The postholder coordinates multi disciplinary delivery teams across concurrent projects, including third party/supplier resources, and provides task direction, prioritisation and escalation to maintain delivery. May provide coaching and delivery support to project managers within the workstream Analysis, Reporting & Documentation • Advise on the analysis and interpretation of data, identify trends and test solutions, present results and put forward recommendations to support the resolution of issues and support decision making. Service Delivery • Review the operations of the teams to identify improvements in systems, processes, procedures and working methods, and propose changes to secure greater efficiency and compliance. • Apply specialist/professional expertise and use judgement to make decisions where solutions are not obvious, to deliver services that meet customer requirements and service standards. • Ensure professional and quality service standards are maintained and applied within their area of activity. Planning & Organising • Lead or contribute to the operation of an efficient and effective service ensuring the work of the team supports service plans and that necessary resources are secured. • Lead major projects and reviews within a defined area of work to support and enhance service delivery. Finance/Resource Management • May monitor, analyse and manage delegated budgets, funding and resources in accordance with organisation's policies and procedures. Work with others • Liaise internally and externally to ensure the department/service issues are appropriately represented and acted upon. • Work with managers, service representatives and partners to identify and apply cost effective means of delivering improvements to business processes and strategies. People Management • Directly or matrix manage a diverse group of staff to ensure the successful delivery of a service. • Monitor and support the performance management and development of team members using a coaching approach, to support individual development and ensure that individual contributions are maximised. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To be responsible for ensuring health & safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Degree or equivalent, or significant vocational experience showing development in a series of progressively more demanding relevant work/roles. • Professional qualification or evidence of high. level understanding of relevant business disciplines. • Extensive and comprehensive knowledge of computerised business systems, able to promote the use of IT systems within the service (some roles). • Extensive knowledge of principles, practices, and procedures relating to business planning and financial and organisational management. • Proven written and oral communication and interpersonal skills with established negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals. • Ability to understand, meet and exceed customer expectations. • Proven problem solving skills with the capacity to devise and implement innovative solutions. • Proven ability to manage a wide range of complex projects or programmes. • Significant work experience at management level in one or more relevant specialist areas. • Demonstrable experience in successful recruiting, managing, coaching and developing of staff.
28/07/2026
Contractor
TECHNICAL INFRASTRUCTURE ARCHITECT To provide technical infrastructure architecture leadership and design assurance for the Tech Fundamentals workstream, ensuring Safe & Legal Day-1 requirements are met and that staff can securely access core systems, applications and data during transition to the new authorities. The role leads the assessment of legacy infrastructure across the 12 councils and develops safe, resilient transition and convergence options across networks, identity, Microsoft 365, telephony and cyber-security controls. Key outputs: • Current-state baseline of core infrastructure, dependencies and risks across all councils • Assured transition and convergence options for key technical domains, including network interconnect, identity, Microsoft 365, telephony and security controls • Technical design standards and decision records to support consistent implementation • Clear management of technical risks, dependencies and service continuity requirements This role supports Surrey s Local Government Reorganisation within the IT & Data theme, working in the Technical Fundamentals workstream to help deliver Safe & Legal requirements. Working with SMEs across the 12 councils and delivery partners, the postholder reviews current tools, enterprise platforms, configurations and infrastructure constraints to ensure transition designs are practical, assured and deliverable. Key areas of focus include networking and connectivity, Microsoft 365 tenant and domain dependencies, telephony and contact centre transition, identity and access management, and cyber-security controls. No formal line management responsibility. The postholder coordinates multi disciplinary delivery teams across concurrent projects, including third party/supplier resources, and provides task direction, prioritisation and escalation to maintain delivery. May provide coaching and delivery support to project managers within the workstream Analysis, Reporting & Documentation • Advise on the analysis and interpretation of data, identify trends and test solutions, present results and put forward recommendations to support the resolution of issues and support decision making. Service Delivery • Review the operations of the teams to identify improvements in systems, processes, procedures and working methods, and propose changes to secure greater efficiency and compliance. • Apply specialist/professional expertise and use judgement to make decisions where solutions are not obvious, to deliver services that meet customer requirements and service standards. • Ensure professional and quality service standards are maintained and applied within their area of activity. Planning & Organising • Lead or contribute to the operation of an efficient and effective service ensuring the work of the team supports service plans and that necessary resources are secured. • Lead major projects and reviews within a defined area of work to support and enhance service delivery. Finance/Resource Management • May monitor, analyse and manage delegated budgets, funding and resources in accordance with organisation's policies and procedures. Work with others • Liaise internally and externally to ensure the department/service issues are appropriately represented and acted upon. • Work with managers, service representatives and partners to identify and apply cost effective means of delivering improvements to business processes and strategies. People Management • Directly or matrix manage a diverse group of staff to ensure the successful delivery of a service. • Monitor and support the performance management and development of team members using a coaching approach, to support individual development and ensure that individual contributions are maximised. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To be responsible for ensuring health & safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Degree or equivalent, or significant vocational experience showing development in a series of progressively more demanding relevant work/roles. • Professional qualification or evidence of high. level understanding of relevant business disciplines. • Extensive and comprehensive knowledge of computerised business systems, able to promote the use of IT systems within the service (some roles). • Extensive knowledge of principles, practices, and procedures relating to business planning and financial and organisational management. • Proven written and oral communication and interpersonal skills with established negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals. • Ability to understand, meet and exceed customer expectations. • Proven problem solving skills with the capacity to devise and implement innovative solutions. • Proven ability to manage a wide range of complex projects or programmes. • Significant work experience at management level in one or more relevant specialist areas. • Demonstrable experience in successful recruiting, managing, coaching and developing of staff.
Agile Project Manager / EPIC Delivery Owner - Capital Markets Transformation (Contract) Location: London, UK (Hybrid) Contract: Initial 12-month contract with strong extension potential The Opportunity An exciting opportunity has arisen for an experienced Agile Project Manager / EPIC Delivery Owner to join a major business and technology transformation programme within a leading financial services organisation. This role will see you leading the delivery of complex technology initiatives, working across multiple Agile delivery teams to drive large-scale change in a highly regulated environment. You'll work closely with Product Owners, Scrum Masters, Architects, Business Analysts and senior business stakeholders to ensure projects are delivered on time, within budget and to the highest quality. This is an ideal opportunity for someone with a strong background in banking, capital markets, securities services, custody or post-trade transformation . Key Responsibilities Lead the end-to-end delivery of one or more Agile technology projects. Develop and maintain project plans, budgets, resource forecasts and delivery roadmaps. Coordinate multiple Agile Scrum teams, ensuring successful delivery against agreed milestones. Work closely with Product Owners, Scrum Masters, Architects and Technical Leads to define and deliver project outcomes. Manage project governance, RAID logs, dependencies and executive reporting. Provide regular updates to senior stakeholders and steering committees. Manage project financials, forecasting and resource planning. Identify, manage and remove delivery risks and impediments. Ensure delivery follows Agile best practice, governance standards and organisational controls. Drive collaboration across business and technology teams to achieve successful programme outcomes. Support the transition of delivered solutions into Business as Usual (BAU). Required Experience We're keen to speak with candidates who have experience in the following: Extensive IT Project Management or Agile Delivery Management experience. Proven experience delivering medium to large-scale technology transformation programmes. Strong Agile delivery experience managing multiple Scrum teams. Experience delivering infrastructure, application development or enterprise platform transformation projects. Excellent stakeholder management skills, including Executive and Director-level engagement. Strong project governance, RAID management and reporting experience. Experience managing project budgets, forecasts and resource plans. Hands-on experience using tools such as: Jira Azure DevOps MS Project ServiceNow MS Excel Highly Desirable We're particularly interested in candidates with experience in one or more of the following: Banking or Financial Services Investment Banking Capital Markets Securities Services Custody Clearing & Settlement Post-Trade Transformation CREST / EUI Transformation Central Securities Depositories (CSD) Market Infrastructure Certifications Any of the following would be advantageous: Prince2 Agile PMI-ACP Scrum Master Certification SAFe PRINCE2 Practitioner Why Apply? Work on a large-scale, business-critical transformation programme. Join a long-term programme with significant extension potential. Deliver complex technology change in a leading financial services environment. Collaborate with experienced Agile delivery teams and senior stakeholders. Competitive day rate. Hybrid working based in London. Please do send an up to date CV to (url removed) Rates depend on experience and client requirements
28/07/2026
Contractor
Agile Project Manager / EPIC Delivery Owner - Capital Markets Transformation (Contract) Location: London, UK (Hybrid) Contract: Initial 12-month contract with strong extension potential The Opportunity An exciting opportunity has arisen for an experienced Agile Project Manager / EPIC Delivery Owner to join a major business and technology transformation programme within a leading financial services organisation. This role will see you leading the delivery of complex technology initiatives, working across multiple Agile delivery teams to drive large-scale change in a highly regulated environment. You'll work closely with Product Owners, Scrum Masters, Architects, Business Analysts and senior business stakeholders to ensure projects are delivered on time, within budget and to the highest quality. This is an ideal opportunity for someone with a strong background in banking, capital markets, securities services, custody or post-trade transformation . Key Responsibilities Lead the end-to-end delivery of one or more Agile technology projects. Develop and maintain project plans, budgets, resource forecasts and delivery roadmaps. Coordinate multiple Agile Scrum teams, ensuring successful delivery against agreed milestones. Work closely with Product Owners, Scrum Masters, Architects and Technical Leads to define and deliver project outcomes. Manage project governance, RAID logs, dependencies and executive reporting. Provide regular updates to senior stakeholders and steering committees. Manage project financials, forecasting and resource planning. Identify, manage and remove delivery risks and impediments. Ensure delivery follows Agile best practice, governance standards and organisational controls. Drive collaboration across business and technology teams to achieve successful programme outcomes. Support the transition of delivered solutions into Business as Usual (BAU). Required Experience We're keen to speak with candidates who have experience in the following: Extensive IT Project Management or Agile Delivery Management experience. Proven experience delivering medium to large-scale technology transformation programmes. Strong Agile delivery experience managing multiple Scrum teams. Experience delivering infrastructure, application development or enterprise platform transformation projects. Excellent stakeholder management skills, including Executive and Director-level engagement. Strong project governance, RAID management and reporting experience. Experience managing project budgets, forecasts and resource plans. Hands-on experience using tools such as: Jira Azure DevOps MS Project ServiceNow MS Excel Highly Desirable We're particularly interested in candidates with experience in one or more of the following: Banking or Financial Services Investment Banking Capital Markets Securities Services Custody Clearing & Settlement Post-Trade Transformation CREST / EUI Transformation Central Securities Depositories (CSD) Market Infrastructure Certifications Any of the following would be advantageous: Prince2 Agile PMI-ACP Scrum Master Certification SAFe PRINCE2 Practitioner Why Apply? Work on a large-scale, business-critical transformation programme. Join a long-term programme with significant extension potential. Deliver complex technology change in a leading financial services environment. Collaborate with experienced Agile delivery teams and senior stakeholders. Competitive day rate. Hybrid working based in London. Please do send an up to date CV to (url removed) Rates depend on experience and client requirements
A leading AI-powered media intelligence company in Greater London seeks an experienced IT Operations Manager to oversee corporate IT at their offices. This role requires expert management of IT infrastructure, end-user support, and device lifecycle for Mac and PC environments. Ideal candidates will have a Bachelor's degree in IT and over 5 years of experience, demonstrating strong skills in system administration and networking. This position offers opportunities to enhance efficiency and ensure high availability of IT services while working in a collaborative environment.
28/07/2026
Full time
A leading AI-powered media intelligence company in Greater London seeks an experienced IT Operations Manager to oversee corporate IT at their offices. This role requires expert management of IT infrastructure, end-user support, and device lifecycle for Mac and PC environments. Ideal candidates will have a Bachelor's degree in IT and over 5 years of experience, demonstrating strong skills in system administration and networking. This position offers opportunities to enhance efficiency and ensure high availability of IT services while working in a collaborative environment.
IT Project Manager - Oxford My client based in Oxford is seeking an experienced IT Project Manager to join their growing technology team, playing a key role in delivering business-critical IT infrastructure and systems projects within an innovative, fast-paced environment. This is an excellent opportunity for someone who enjoys working closely with technical teams to drive projects from concept through to successful delivery, ensuring infrastructure and platform initiatives are delivered on time, within scope, and to a high standard. The Role Working alongside senior IT leadership and infrastructure engineers, you'll take ownership of coordinating and delivering a portfolio of IT infrastructure and technical projects. You'll provide structure, visibility and governance across multiple workstreams while ensuring risks, dependencies and priorities are effectively managed. This is a hands-on project delivery role rather than a people management position, making it ideal for someone who thrives on organising complex technical initiatives and enabling engineering teams to perform at their best. Key Responsibilities Lead the planning and delivery of IT infrastructure and technical projects. Develop detailed project plans, defining objectives, milestones, owners, timelines, risks and dependencies. Coordinate work across infrastructure, systems, platforms and internal technology services. Monitor project progress, identifying risks, blockers and issues before they impact delivery. Produce clear reporting for senior stakeholders, providing updates on progress, priorities and key decisions. Ensure projects are fully documented and successfully transitioned into operational support. Help establish and maintain project management standards, documentation and governance across the IT function. Work collaboratively with infrastructure engineers, security, operations and wider business teams to deliver successful outcomes. About You You'll have a strong track record of delivering IT infrastructure or technical projects and be comfortable working with highly technical teams. While you don't need to be a deep technical specialist, you'll understand how infrastructure projects are delivered and be able to translate technical discussions into clear plans and actionable outcomes. Skills & Experience Proven experience managing IT infrastructure, systems or platform projects. Strong project planning, stakeholder management and risk management skills. Experience coordinating multiple technical workstreams and managing project dependencies. Ability to communicate effectively with both technical and non-technical stakeholders. Experience using project management tools such as Jira, Confluence, Asana, (url removed), Smartsheet, SharePoint or similar. Excellent organisational skills with the ability to manage multiple priorities simultaneously. PRINCE2, PMP, Agile or Scrum certifications would be advantageous but are not essential. Desirable Experience Experience within a fast-growing technology, engineering, scientific, manufacturing or highly regulated environment would be beneficial, particularly where you've delivered projects involving: Cloud infrastructure Network and server environments Identity & Access Management (IAM) Endpoint management Security platforms Workplace technology Infrastructure upgrades Enterprise systems and business-critical platforms What's on Offer This is an opportunity to join an ambitious organisation investing heavily in technology, where you'll work on varied and challenging infrastructure projects that have a genuine impact on the business. You'll be part of a collaborative technical team with the opportunity to influence delivery standards and help shape future IT capabilities. If you're an experienced IT Project Manager looking for your next challenge, we'd love to hear from you. IT Project Manager - Oxford
28/07/2026
Full time
IT Project Manager - Oxford My client based in Oxford is seeking an experienced IT Project Manager to join their growing technology team, playing a key role in delivering business-critical IT infrastructure and systems projects within an innovative, fast-paced environment. This is an excellent opportunity for someone who enjoys working closely with technical teams to drive projects from concept through to successful delivery, ensuring infrastructure and platform initiatives are delivered on time, within scope, and to a high standard. The Role Working alongside senior IT leadership and infrastructure engineers, you'll take ownership of coordinating and delivering a portfolio of IT infrastructure and technical projects. You'll provide structure, visibility and governance across multiple workstreams while ensuring risks, dependencies and priorities are effectively managed. This is a hands-on project delivery role rather than a people management position, making it ideal for someone who thrives on organising complex technical initiatives and enabling engineering teams to perform at their best. Key Responsibilities Lead the planning and delivery of IT infrastructure and technical projects. Develop detailed project plans, defining objectives, milestones, owners, timelines, risks and dependencies. Coordinate work across infrastructure, systems, platforms and internal technology services. Monitor project progress, identifying risks, blockers and issues before they impact delivery. Produce clear reporting for senior stakeholders, providing updates on progress, priorities and key decisions. Ensure projects are fully documented and successfully transitioned into operational support. Help establish and maintain project management standards, documentation and governance across the IT function. Work collaboratively with infrastructure engineers, security, operations and wider business teams to deliver successful outcomes. About You You'll have a strong track record of delivering IT infrastructure or technical projects and be comfortable working with highly technical teams. While you don't need to be a deep technical specialist, you'll understand how infrastructure projects are delivered and be able to translate technical discussions into clear plans and actionable outcomes. Skills & Experience Proven experience managing IT infrastructure, systems or platform projects. Strong project planning, stakeholder management and risk management skills. Experience coordinating multiple technical workstreams and managing project dependencies. Ability to communicate effectively with both technical and non-technical stakeholders. Experience using project management tools such as Jira, Confluence, Asana, (url removed), Smartsheet, SharePoint or similar. Excellent organisational skills with the ability to manage multiple priorities simultaneously. PRINCE2, PMP, Agile or Scrum certifications would be advantageous but are not essential. Desirable Experience Experience within a fast-growing technology, engineering, scientific, manufacturing or highly regulated environment would be beneficial, particularly where you've delivered projects involving: Cloud infrastructure Network and server environments Identity & Access Management (IAM) Endpoint management Security platforms Workplace technology Infrastructure upgrades Enterprise systems and business-critical platforms What's on Offer This is an opportunity to join an ambitious organisation investing heavily in technology, where you'll work on varied and challenging infrastructure projects that have a genuine impact on the business. You'll be part of a collaborative technical team with the opportunity to influence delivery standards and help shape future IT capabilities. If you're an experienced IT Project Manager looking for your next challenge, we'd love to hear from you. IT Project Manager - Oxford
IT Systems Manager - Linux Infrastructure Networking (Oxford) Oxford Hybrid (3 Days in Office) Competitive Salary + Excellent Benefits My client is looking for an experienced IT Systems Manager to lead a specialist IT function supporting cutting-edge technology within a highly innovative engineering environment. This is a fantastic opportunity to combine technical leadership with hands-on infrastructure engineering, managing a small team while remaining closely involved in the design, deployment and optimisation of critical systems that support advanced hardware platforms. The Role Reporting into senior IT leadership, you'll take ownership of the infrastructure that underpins complex engineering and laboratory environments. You'll lead a small team whilst helping establish scalable processes, improving operational maturity and ensuring the technology platform is reliable, repeatable and ready to support future growth. This is an ideal opportunity for someone who enjoys solving challenging infrastructure problems, working closely with engineering teams and building robust IT environments for highly technical organisations. Key Responsibilities Lead a small specialist IT team, managing day-to-day priorities while mentoring and developing team members. Own the infrastructure supporting advanced engineering systems and hardware deployments. Manage Linux server provisioning, operating system configuration and infrastructure readiness. Design, implement and maintain secure lab and engineering network environments. Configure and support managed switches, firewalls, VLANs, routing and network segmentation. Support the integration of specialist hardware and bespoke technical equipment into production environments. Drive improvements in automation, documentation, provisioning processes and operational standards. Produce technical documentation, runbooks and best practice guides to improve repeatability and scalability. Collaborate closely with infrastructure, DevOps, engineering and wider technology teams to deliver robust solutions. About You You'll be an experienced Infrastructure Engineer or Technical Team Lead who enjoys remaining hands-on whilst providing leadership to a small technical team. You'll have experience working within highly technical environments where infrastructure directly supports engineering, manufacturing, scientific or research activities. Skills & Experience Strong Linux systems administration experience. Experience provisioning and deploying physical Linux servers. Knowledge of provisioning and automation tools such as Ansible, Kickstart, Cobbler, Foreman, Packer or similar. Strong networking experience including managed switches, firewalls, VLANs, routing, ACLs and network segmentation. Experience integrating specialist hardware, industrial equipment or bespoke devices into IT environments. Ability to improve manual processes through automation, documentation and standardisation. Experience managing or mentoring technical engineers. Familiarity with server management technologies such as IPMI, iDRAC or iLO. Understanding of infrastructure handover into DevOps or Kubernetes-based environments would be advantageous. Desirable Background Applications are welcomed from candidates with experience in environments such as: Deep-tech organisations Scientific or research institutions Advanced engineering High-performance computing (HPC) Defence technology Electronics or semiconductor manufacturing Laboratory or industrial automation Research computing environments What's on Offer This is an exciting opportunity to join a rapidly growing technology business at the forefront of innovation. You'll have the chance to shape a growing infrastructure function, lead a talented technical team and work on projects that support genuinely world-leading engineering and technology. If you're looking for a role that combines technical depth, leadership and the opportunity to make a significant impact, we'd love to hear from you. IT Systems Manager - Linux Infrastructure Networking (Oxford)
28/07/2026
Full time
IT Systems Manager - Linux Infrastructure Networking (Oxford) Oxford Hybrid (3 Days in Office) Competitive Salary + Excellent Benefits My client is looking for an experienced IT Systems Manager to lead a specialist IT function supporting cutting-edge technology within a highly innovative engineering environment. This is a fantastic opportunity to combine technical leadership with hands-on infrastructure engineering, managing a small team while remaining closely involved in the design, deployment and optimisation of critical systems that support advanced hardware platforms. The Role Reporting into senior IT leadership, you'll take ownership of the infrastructure that underpins complex engineering and laboratory environments. You'll lead a small team whilst helping establish scalable processes, improving operational maturity and ensuring the technology platform is reliable, repeatable and ready to support future growth. This is an ideal opportunity for someone who enjoys solving challenging infrastructure problems, working closely with engineering teams and building robust IT environments for highly technical organisations. Key Responsibilities Lead a small specialist IT team, managing day-to-day priorities while mentoring and developing team members. Own the infrastructure supporting advanced engineering systems and hardware deployments. Manage Linux server provisioning, operating system configuration and infrastructure readiness. Design, implement and maintain secure lab and engineering network environments. Configure and support managed switches, firewalls, VLANs, routing and network segmentation. Support the integration of specialist hardware and bespoke technical equipment into production environments. Drive improvements in automation, documentation, provisioning processes and operational standards. Produce technical documentation, runbooks and best practice guides to improve repeatability and scalability. Collaborate closely with infrastructure, DevOps, engineering and wider technology teams to deliver robust solutions. About You You'll be an experienced Infrastructure Engineer or Technical Team Lead who enjoys remaining hands-on whilst providing leadership to a small technical team. You'll have experience working within highly technical environments where infrastructure directly supports engineering, manufacturing, scientific or research activities. Skills & Experience Strong Linux systems administration experience. Experience provisioning and deploying physical Linux servers. Knowledge of provisioning and automation tools such as Ansible, Kickstart, Cobbler, Foreman, Packer or similar. Strong networking experience including managed switches, firewalls, VLANs, routing, ACLs and network segmentation. Experience integrating specialist hardware, industrial equipment or bespoke devices into IT environments. Ability to improve manual processes through automation, documentation and standardisation. Experience managing or mentoring technical engineers. Familiarity with server management technologies such as IPMI, iDRAC or iLO. Understanding of infrastructure handover into DevOps or Kubernetes-based environments would be advantageous. Desirable Background Applications are welcomed from candidates with experience in environments such as: Deep-tech organisations Scientific or research institutions Advanced engineering High-performance computing (HPC) Defence technology Electronics or semiconductor manufacturing Laboratory or industrial automation Research computing environments What's on Offer This is an exciting opportunity to join a rapidly growing technology business at the forefront of innovation. You'll have the chance to shape a growing infrastructure function, lead a talented technical team and work on projects that support genuinely world-leading engineering and technology. If you're looking for a role that combines technical depth, leadership and the opportunity to make a significant impact, we'd love to hear from you. IT Systems Manager - Linux Infrastructure Networking (Oxford)
Account Manager IT / Managed Services Warwickshire (Hybrid 1-2 days in the office, 3-4 from home/meeting customers) £40,000 - £45,000 Basic + Uncapped Commission + Benefits Looking for an Account Management role where you can genuinely grow existing clients, uncover new opportunities and significantly increase your earnings? We're working with a well-established and growing technology solutions provider that's investing heavily in its sales team. Due to continued growth, they're looking to appoint a sales focused Account Manager to manage and develop a portfolio of existing clients while identifying new business opportunities across the IT and Managed Services market. This is an ideal opportunity for someone with experience selling IT Managed Services, Cybersecurity, Cloud, Telecoms, Hardware or Infrastructure solutions who enjoys building long-term relationships and delivering consultative solutions. The Role You'll take ownership of an existing customer base, helping clients maximise their technology investment while identifying opportunities to introduce additional products and services. Alongside managing existing relationships, you'll focus on building pipeline and working closely with SMEs to deliver tailored IT solutions. Key Responsibilities Develop and grow an existing portfolio of business accounts Cross-sell and upsell a broad portfolio of IT, Managed Services and Cybersecurity solutions Build relationships with decision-makers including IT Managers, Directors and CEOs Generate and maintain a healthy sales pipeline through proactive account management Work collaboratively with technical consultants to scope and deliver customer solutions Consistently achieve and exceed monthly GP and revenue targets About You You'll be a driven sales professional who enjoys developing long-term customer relationships while identifying commercial opportunities. You'll ideally have: Experience selling IT Managed Services, MSP, Cybersecurity, Cloud, Telecoms or Technology solutions Strong business development and account management skills Experience engaging senior decision-makers Excellent relationship-building ability A target-driven mindset with a passion for delivering exceptional customer service Experience using CRM systems to manage pipeline and forecasts What's on Offer? £40,000 - £45,000 basic salary Uncapped commission with excellent earning potential Hybrid working Supportive, collaborative sales culture Opportunity to work with market-leading IT, Managed Services and Cybersecurity solutions If you're an experienced Account Manager looking to join a business that genuinely invests in its people and rewards success, we'd love to hear from you. Apply today for a confidential conversation.
28/07/2026
Full time
Account Manager IT / Managed Services Warwickshire (Hybrid 1-2 days in the office, 3-4 from home/meeting customers) £40,000 - £45,000 Basic + Uncapped Commission + Benefits Looking for an Account Management role where you can genuinely grow existing clients, uncover new opportunities and significantly increase your earnings? We're working with a well-established and growing technology solutions provider that's investing heavily in its sales team. Due to continued growth, they're looking to appoint a sales focused Account Manager to manage and develop a portfolio of existing clients while identifying new business opportunities across the IT and Managed Services market. This is an ideal opportunity for someone with experience selling IT Managed Services, Cybersecurity, Cloud, Telecoms, Hardware or Infrastructure solutions who enjoys building long-term relationships and delivering consultative solutions. The Role You'll take ownership of an existing customer base, helping clients maximise their technology investment while identifying opportunities to introduce additional products and services. Alongside managing existing relationships, you'll focus on building pipeline and working closely with SMEs to deliver tailored IT solutions. Key Responsibilities Develop and grow an existing portfolio of business accounts Cross-sell and upsell a broad portfolio of IT, Managed Services and Cybersecurity solutions Build relationships with decision-makers including IT Managers, Directors and CEOs Generate and maintain a healthy sales pipeline through proactive account management Work collaboratively with technical consultants to scope and deliver customer solutions Consistently achieve and exceed monthly GP and revenue targets About You You'll be a driven sales professional who enjoys developing long-term customer relationships while identifying commercial opportunities. You'll ideally have: Experience selling IT Managed Services, MSP, Cybersecurity, Cloud, Telecoms or Technology solutions Strong business development and account management skills Experience engaging senior decision-makers Excellent relationship-building ability A target-driven mindset with a passion for delivering exceptional customer service Experience using CRM systems to manage pipeline and forecasts What's on Offer? £40,000 - £45,000 basic salary Uncapped commission with excellent earning potential Hybrid working Supportive, collaborative sales culture Opportunity to work with market-leading IT, Managed Services and Cybersecurity solutions If you're an experienced Account Manager looking to join a business that genuinely invests in its people and rewards success, we'd love to hear from you. Apply today for a confidential conversation.
Location: London (Hybrid - 2 Days per Week in Office) Salary: £85,000 Base Salary + Uncapped Double OTE Type: Permanent Full-Time We are seeking an experienced Enterprise Business Development Manager to join a leading technology services organisation focused on delivering Microsoft cloud, security, and identity solutions to some of the UK's largest enterprises. This is a pure new business role targeting organisations with 5,000+ employees, helping customers modernise their workplace, strengthen identity security, and accelerate digital transformation through the Microsoft ecosystem. The successful candidate will have a proven track record of selling enterprise Microsoft solutions, with a particular focus on Microsoft 365 and Microsoft Entra ID. What You'll Be Doing Drive new business opportunities within enterprise organisations with 5,000+ users. Build relationships with CIOs, CISOs, IT Directors, Heads of Infrastructure, and Digital Workplace leaders. Lead consultative sales engagements focused on Microsoft 365 and Identity & Access Management solutions. Develop and execute strategic account plans to penetrate and grow large enterprise accounts. Work closely with presales, technical consultants, and delivery teams to create tailored solutions and proposals. Manage complex, multi-stakeholder sales cycles from prospecting through to contract signature. Maintain a strong and accurate sales pipeline, forecasting against revenue and gross profit targets. Position the value of identity-led security, modern workplace transformation, and cloud adoption initiatives. Key Solutions You'll Be Selling Microsoft Entra ID Microsoft 365 Microsoft 365 E3 & E5 Licensing Microsoft Intune Microsoft Defender Suite Conditional Access & Identity Governance Privileged Identity Management (PIM) Zero Trust Security Solutions Managed Microsoft Services What You'll Bring Proven experience selling enterprise Microsoft solutions into organisations with 5,000+ employees . Strong knowledge of Microsoft 365 licensing, modern workplace solutions, and cloud adoption strategies. Experience positioning and selling Microsoft Entra ID and Identity & Access Management solutions. Understanding of concepts such as Conditional Access, Multi-Factor Authentication (MFA), Identity Governance, Privileged Access, and Zero Trust frameworks. Demonstrable success winning new business and exceeding enterprise sales targets. Ability to engage senior stakeholders and navigate complex procurement processes. Strong commercial acumen and consultative selling skills. Experience managing opportunities ranging from £50,000 to multi-million-pound engagements. Self-motivated, driven, and comfortable operating in a high-performance sales environment.
28/07/2026
Full time
Location: London (Hybrid - 2 Days per Week in Office) Salary: £85,000 Base Salary + Uncapped Double OTE Type: Permanent Full-Time We are seeking an experienced Enterprise Business Development Manager to join a leading technology services organisation focused on delivering Microsoft cloud, security, and identity solutions to some of the UK's largest enterprises. This is a pure new business role targeting organisations with 5,000+ employees, helping customers modernise their workplace, strengthen identity security, and accelerate digital transformation through the Microsoft ecosystem. The successful candidate will have a proven track record of selling enterprise Microsoft solutions, with a particular focus on Microsoft 365 and Microsoft Entra ID. What You'll Be Doing Drive new business opportunities within enterprise organisations with 5,000+ users. Build relationships with CIOs, CISOs, IT Directors, Heads of Infrastructure, and Digital Workplace leaders. Lead consultative sales engagements focused on Microsoft 365 and Identity & Access Management solutions. Develop and execute strategic account plans to penetrate and grow large enterprise accounts. Work closely with presales, technical consultants, and delivery teams to create tailored solutions and proposals. Manage complex, multi-stakeholder sales cycles from prospecting through to contract signature. Maintain a strong and accurate sales pipeline, forecasting against revenue and gross profit targets. Position the value of identity-led security, modern workplace transformation, and cloud adoption initiatives. Key Solutions You'll Be Selling Microsoft Entra ID Microsoft 365 Microsoft 365 E3 & E5 Licensing Microsoft Intune Microsoft Defender Suite Conditional Access & Identity Governance Privileged Identity Management (PIM) Zero Trust Security Solutions Managed Microsoft Services What You'll Bring Proven experience selling enterprise Microsoft solutions into organisations with 5,000+ employees . Strong knowledge of Microsoft 365 licensing, modern workplace solutions, and cloud adoption strategies. Experience positioning and selling Microsoft Entra ID and Identity & Access Management solutions. Understanding of concepts such as Conditional Access, Multi-Factor Authentication (MFA), Identity Governance, Privileged Access, and Zero Trust frameworks. Demonstrable success winning new business and exceeding enterprise sales targets. Ability to engage senior stakeholders and navigate complex procurement processes. Strong commercial acumen and consultative selling skills. Experience managing opportunities ranging from £50,000 to multi-million-pound engagements. Self-motivated, driven, and comfortable operating in a high-performance sales environment.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We areseekinga highly skilled and hands on Cloud Network Architect to join WSP's Global IT organization supporting its internal employees. Reporting to the manager of Network Architecture & Design, you will be responsible for the design, evolution, governance, and implementation of enterprise cloud networking solutions, with a primary focus on Microsoft Azure. We are looking for a practitioner who combines strategic thinking with real world engineering experience. You will design and build scalable, secure, and resilient cloud connectivity services that support WSP's global operations and Zero Trust ambitions. You will also partner closely with platform engineering to embed DevOps and automation practices into cloud network delivery and operations. A little more about your role Design end to end Azure networking architectures, including segmentation, routing, DNS, private access, and network security. Architect and maintain global cloud connectivity patterns. Define cloud networking standards, reference architectures, guardrails, and reusable design patterns. Collaborate with Security Architecture to design identity driven, Zero Trust aligned network controls. Serve as architecture authority for cloud networking across major programs and initiatives. Build, configure, and optimize cloud networking components. Deploy, tune, and secure cloud firewalls, proxies, and enforcement points. Troubleshoot complex cloud and hybrid network issues across L3-L7. Validate resiliency, DR, and continuity plans through hands on testing. Develop and maintain Infrastructure as Code for cloud network provisioning using modular, reusable patterns. Integrate cloud network builds into CI/CD workflows including automated testing and promotion between environments. Implement automated baseline checks, compliance controls, configuration consistency, and drift detection using policy as code and guardrails. Build automation for operational tasks and standard remediation to reduce manual toil. Implement and maintain telemetry/observability pipelines to enable proactive detection and performance optimization. Champion reusable modules, automation patterns, GitOps practices, and engineering best practices across teams. Optimize network performance, routing, and traffic flows across cloud and hybrid landscapes. Provide expert guidance to Network Engineers, Cloud Engineers, project managers, and business stakeholders. Evaluate emerging cloud networking technologies and influence strategic roadmaps. Mentor engineering teams developing cloud first skills and modern automation capabilities. What we will be looking for you to demonstrate The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience. Significant practical, hands on network engineering and architecture experience. Deep expertise in Microsoft Azure networking. Strong understanding of hybrid connectivity patterns and datacenter interconnect architectures. Experience integrating cloud networks with SSE/SASE platforms (Zscaler ZIA/ZPA preferred). Strong understanding of segmentation models, identity based access, and cloud native security policies. Strong proficiency with Terraform, Ansible, GitHub, and CI/CD workflows. Experience with GitOps practices, modular IaC design, and automated governance controls. Scripting and automation skills and experience with API driven workflows. Knowledge of other clouds (AWS, GCP, OCI) is beneficial. Experience with container networking is an advantage. Strong architectural documentation and diagramming capability. Ability to communicate complex designs to both technical and non technical audiences. Comfortable collaborating within a large, globally distributed enterprise. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
28/07/2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We areseekinga highly skilled and hands on Cloud Network Architect to join WSP's Global IT organization supporting its internal employees. Reporting to the manager of Network Architecture & Design, you will be responsible for the design, evolution, governance, and implementation of enterprise cloud networking solutions, with a primary focus on Microsoft Azure. We are looking for a practitioner who combines strategic thinking with real world engineering experience. You will design and build scalable, secure, and resilient cloud connectivity services that support WSP's global operations and Zero Trust ambitions. You will also partner closely with platform engineering to embed DevOps and automation practices into cloud network delivery and operations. A little more about your role Design end to end Azure networking architectures, including segmentation, routing, DNS, private access, and network security. Architect and maintain global cloud connectivity patterns. Define cloud networking standards, reference architectures, guardrails, and reusable design patterns. Collaborate with Security Architecture to design identity driven, Zero Trust aligned network controls. Serve as architecture authority for cloud networking across major programs and initiatives. Build, configure, and optimize cloud networking components. Deploy, tune, and secure cloud firewalls, proxies, and enforcement points. Troubleshoot complex cloud and hybrid network issues across L3-L7. Validate resiliency, DR, and continuity plans through hands on testing. Develop and maintain Infrastructure as Code for cloud network provisioning using modular, reusable patterns. Integrate cloud network builds into CI/CD workflows including automated testing and promotion between environments. Implement automated baseline checks, compliance controls, configuration consistency, and drift detection using policy as code and guardrails. Build automation for operational tasks and standard remediation to reduce manual toil. Implement and maintain telemetry/observability pipelines to enable proactive detection and performance optimization. Champion reusable modules, automation patterns, GitOps practices, and engineering best practices across teams. Optimize network performance, routing, and traffic flows across cloud and hybrid landscapes. Provide expert guidance to Network Engineers, Cloud Engineers, project managers, and business stakeholders. Evaluate emerging cloud networking technologies and influence strategic roadmaps. Mentor engineering teams developing cloud first skills and modern automation capabilities. What we will be looking for you to demonstrate The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience. Significant practical, hands on network engineering and architecture experience. Deep expertise in Microsoft Azure networking. Strong understanding of hybrid connectivity patterns and datacenter interconnect architectures. Experience integrating cloud networks with SSE/SASE platforms (Zscaler ZIA/ZPA preferred). Strong understanding of segmentation models, identity based access, and cloud native security policies. Strong proficiency with Terraform, Ansible, GitHub, and CI/CD workflows. Experience with GitOps practices, modular IaC design, and automated governance controls. Scripting and automation skills and experience with API driven workflows. Knowledge of other clouds (AWS, GCP, OCI) is beneficial. Experience with container networking is an advantage. Strong architectural documentation and diagramming capability. Ability to communicate complex designs to both technical and non technical audiences. Comfortable collaborating within a large, globally distributed enterprise. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Operations & IT Manager Salary: £45,000 per annum Location: UK-based, with preference for candidates based in or around London Contract: Permanent Hours: 37.5 hours per week Working Pattern: Fully remote, with occasional travel to the London office when required Our client is an international organisation working across more than 23 countries, supporting colleagues, partners and programmes around the world. Following an organisational restructure, they are seeking an experienced Operations & IT Manager to bring together leadership of both operational and technology functions within a newly created role. The position sits within the Business Support function and offers the opportunity to influence organisational effectiveness, digital transformation and cybersecurity on a global scale. This is a rare opportunity for someone who combines strong operational leadership with credible IT expertise and enjoys working across multiple disciplines. You will lead strategic improvements, oversee critical systems and infrastructure, and ensure staff across a globally distributed workforce receive effective operational and technology support. Key responsibilities Lead and oversee both Operations and IT functions. Line manage and support the organisation's IT Officer. Develop and implement operational and IT plans, priorities and performance measures. Drive digital transformation initiatives and strategic technology improvements. Oversee Microsoft 365, SharePoint, Azure and wider organisational systems. Ensure robust cybersecurity, data protection, disaster recovery and business continuity arrangements are in place. Manage organisational technology infrastructure, software platforms and external suppliers. Review and develop operational and IT policies, including cybersecurity, AI and social media governance. Lead systems integration initiatives across HR, Finance, Programmes and Grants functions. Oversee organisational equipment and asset management across a remote global workforce. Support organisational risk management and continuous improvement activities About you To be successful in this role, you will bring: Significant experience within the non profit and/or international charity environment. Management-level experience across operational and IT functions. Strong IT knowledge and technical understanding of modern business systems and infrastructure. Experience overseeing technical support and IT operations. Knowledge of cybersecurity risks, controls and best practice. Ability to work effectively across different countries, cultures and time zones. Strong analytical, problem-solving and organisational skills. Confidence building relationships and influencing stakeholders at all levels. A continuous improvement mindset and the ability to identify opportunities to strengthen systems and processes. Why join? Fully remote role with flexibility to work across international teams. Opportunity to shape a newly created position following organisational transformation. Broad remit spanning both Operations and IT leadership. Lead systems integration and digital improvement projects across the organisation. Influence cybersecurity, governance and business continuity strategy. International role supporting colleagues across more than 23 countries. Opportunity to make a lasting impact on organisational effectiveness and resilience. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
28/07/2026
Full time
Operations & IT Manager Salary: £45,000 per annum Location: UK-based, with preference for candidates based in or around London Contract: Permanent Hours: 37.5 hours per week Working Pattern: Fully remote, with occasional travel to the London office when required Our client is an international organisation working across more than 23 countries, supporting colleagues, partners and programmes around the world. Following an organisational restructure, they are seeking an experienced Operations & IT Manager to bring together leadership of both operational and technology functions within a newly created role. The position sits within the Business Support function and offers the opportunity to influence organisational effectiveness, digital transformation and cybersecurity on a global scale. This is a rare opportunity for someone who combines strong operational leadership with credible IT expertise and enjoys working across multiple disciplines. You will lead strategic improvements, oversee critical systems and infrastructure, and ensure staff across a globally distributed workforce receive effective operational and technology support. Key responsibilities Lead and oversee both Operations and IT functions. Line manage and support the organisation's IT Officer. Develop and implement operational and IT plans, priorities and performance measures. Drive digital transformation initiatives and strategic technology improvements. Oversee Microsoft 365, SharePoint, Azure and wider organisational systems. Ensure robust cybersecurity, data protection, disaster recovery and business continuity arrangements are in place. Manage organisational technology infrastructure, software platforms and external suppliers. Review and develop operational and IT policies, including cybersecurity, AI and social media governance. Lead systems integration initiatives across HR, Finance, Programmes and Grants functions. Oversee organisational equipment and asset management across a remote global workforce. Support organisational risk management and continuous improvement activities About you To be successful in this role, you will bring: Significant experience within the non profit and/or international charity environment. Management-level experience across operational and IT functions. Strong IT knowledge and technical understanding of modern business systems and infrastructure. Experience overseeing technical support and IT operations. Knowledge of cybersecurity risks, controls and best practice. Ability to work effectively across different countries, cultures and time zones. Strong analytical, problem-solving and organisational skills. Confidence building relationships and influencing stakeholders at all levels. A continuous improvement mindset and the ability to identify opportunities to strengthen systems and processes. Why join? Fully remote role with flexibility to work across international teams. Opportunity to shape a newly created position following organisational transformation. Broad remit spanning both Operations and IT leadership. Lead systems integration and digital improvement projects across the organisation. Influence cybersecurity, governance and business continuity strategy. International role supporting colleagues across more than 23 countries. Opportunity to make a lasting impact on organisational effectiveness and resilience. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title: IPv4 Monetisation Programme Manager - Telco Experience Mandatory Location: London - 2 days per week in the office Salary/Rate: 539 per day inside IR35 Start Date : 10/08/2026 Job Type: 14 weeks initially to be extended Company Introduction We have an exciting opportunity now available with one of our sector-leading telecommunications clients! They are currently looking for a skilled IPv4 Monetisation Programme Manager to join their team for a three-month initial contract. As part of our strategic Wholesale B2B initiatives, we are upgrading our network. We?re seeking a proactive Data Value Creation Programme/Project Manager to lead deployment of Dual Stack IPv4/IPv6 and ensure full regulatory adherence. As the Data Value Creation Programme/ Project Manager, you will oversee the planning and execution of the IPv4 Monetisation Project and Programme Management for Data Value Creation initiatives to meet the organisational requirements. You'll work closely with engineering, wholesale, security, product and commercial teams to ensure all infrastructure and operational processes align with company requirements. Key Responsibilities Lead network infrastructure project with a focus on deploying Dual Stack IPv4/IPv6 and CGNAT DSLITE Provide programme level reporting to Director Data Value Creation for 8 additional projects in the Data Value Creation Portfolio Interpret requirements and embed them into project planning and delivery Coordinate with internal teams and external vendors to implement the desired outcomes Ensure timely delivery of mandated milestones, including risk assessments and mitigation plans Manage documentation and reporting for audits and regulatory submissions Track progress against compliance KPIs and escalate risks or gaps Collaborate with cybersecurity, legal, and governance teams to validate controls Support the development of Dual Stack and CGNAT DSLite operational procedures and incident response plans Required Skills/Experience The ideal candidate will have the following: Strong telecoms project management experience, ideally in regulated environments Strong financial skills able to interpret and present results Experience managing network infrastructure projects (e.g., mobile, fibre, core IP) Familiarity with telecoms security controls: access management, supply chain risk, network monitoring Project management certification SAFE/Agile essential Excellent leadership, communication, and stakeholder management skills Proficiency with project management tools (e.g., MS Project, Jira/Confluence, Excel) Ability to manage multiple projects/programmes in a fast-paced environment Strong analytical, documentation, and risk management capabilities Ability to work independently in a process layered environment Desirable Skills/Experience Although not essential, the following skills are desired by the client: Prior involvement in Dual Stack and DSLite deployment MBA Experience with vendor risk assessments and secure supply chain management Knowledge of national network deployments If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
28/07/2026
Contractor
Job Title: IPv4 Monetisation Programme Manager - Telco Experience Mandatory Location: London - 2 days per week in the office Salary/Rate: 539 per day inside IR35 Start Date : 10/08/2026 Job Type: 14 weeks initially to be extended Company Introduction We have an exciting opportunity now available with one of our sector-leading telecommunications clients! They are currently looking for a skilled IPv4 Monetisation Programme Manager to join their team for a three-month initial contract. As part of our strategic Wholesale B2B initiatives, we are upgrading our network. We?re seeking a proactive Data Value Creation Programme/Project Manager to lead deployment of Dual Stack IPv4/IPv6 and ensure full regulatory adherence. As the Data Value Creation Programme/ Project Manager, you will oversee the planning and execution of the IPv4 Monetisation Project and Programme Management for Data Value Creation initiatives to meet the organisational requirements. You'll work closely with engineering, wholesale, security, product and commercial teams to ensure all infrastructure and operational processes align with company requirements. Key Responsibilities Lead network infrastructure project with a focus on deploying Dual Stack IPv4/IPv6 and CGNAT DSLITE Provide programme level reporting to Director Data Value Creation for 8 additional projects in the Data Value Creation Portfolio Interpret requirements and embed them into project planning and delivery Coordinate with internal teams and external vendors to implement the desired outcomes Ensure timely delivery of mandated milestones, including risk assessments and mitigation plans Manage documentation and reporting for audits and regulatory submissions Track progress against compliance KPIs and escalate risks or gaps Collaborate with cybersecurity, legal, and governance teams to validate controls Support the development of Dual Stack and CGNAT DSLite operational procedures and incident response plans Required Skills/Experience The ideal candidate will have the following: Strong telecoms project management experience, ideally in regulated environments Strong financial skills able to interpret and present results Experience managing network infrastructure projects (e.g., mobile, fibre, core IP) Familiarity with telecoms security controls: access management, supply chain risk, network monitoring Project management certification SAFE/Agile essential Excellent leadership, communication, and stakeholder management skills Proficiency with project management tools (e.g., MS Project, Jira/Confluence, Excel) Ability to manage multiple projects/programmes in a fast-paced environment Strong analytical, documentation, and risk management capabilities Ability to work independently in a process layered environment Desirable Skills/Experience Although not essential, the following skills are desired by the client: Prior involvement in Dual Stack and DSLite deployment MBA Experience with vendor risk assessments and secure supply chain management Knowledge of national network deployments If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
IT Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help deliver technical improvements across the business. Build technical knowledge through hands-on project work. Team Collaboration & Development Work closely with the IT Operations Manager and wider IT team. Contribute to documentation and knowledge sharing. Continuously develop your technical skills across infrastructure and cloud technologies. What we're looking for We're looking for someone who is passionate about technology, enjoys helping people and wants to build a long-term career in IT. Essential skills and experience Experience providing 1st and 2nd Line IT Support. Strong Microsoft Windows troubleshooting skills across endpoints and servers. Good understanding of Microsoft 365. Basic networking knowledge. Exposure to Azure, Intune and Microsoft Defender for Endpoint. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload in a fast-paced environment. Positive attitude with a genuine desire to learn and develop. You'll stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. Delivering a great user experience. Providing accurate, consistent technical support. Contributing to successful IT projects. Continuously developing your technical knowledge and capability. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join a growing business investing heavily in technology and transformation. Why join us? This is a fantastic opportunity to join a growing business where IT is at the heart of transformation. You'll gain exposure to modern technologies, work on exciting projects, learn from experienced colleagues and have genuine opportunities to progress your career. If you're passionate about technology, enjoy solving problems and want to develop into a well-rounded IT professional, we'd love to hear from you.
28/07/2026
Full time
IT Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help deliver technical improvements across the business. Build technical knowledge through hands-on project work. Team Collaboration & Development Work closely with the IT Operations Manager and wider IT team. Contribute to documentation and knowledge sharing. Continuously develop your technical skills across infrastructure and cloud technologies. What we're looking for We're looking for someone who is passionate about technology, enjoys helping people and wants to build a long-term career in IT. Essential skills and experience Experience providing 1st and 2nd Line IT Support. Strong Microsoft Windows troubleshooting skills across endpoints and servers. Good understanding of Microsoft 365. Basic networking knowledge. Exposure to Azure, Intune and Microsoft Defender for Endpoint. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload in a fast-paced environment. Positive attitude with a genuine desire to learn and develop. You'll stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. Delivering a great user experience. Providing accurate, consistent technical support. Contributing to successful IT projects. Continuously developing your technical knowledge and capability. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join a growing business investing heavily in technology and transformation. Why join us? This is a fantastic opportunity to join a growing business where IT is at the heart of transformation. You'll gain exposure to modern technologies, work on exciting projects, learn from experienced colleagues and have genuine opportunities to progress your career. If you're passionate about technology, enjoy solving problems and want to develop into a well-rounded IT professional, we'd love to hear from you.
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
27/07/2026
Full time
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
