SHEQ CoordinatorApplylocations: Warrington - Clearwater 4time type: Full timeposted on: Posted Todayjob requisition id: JR100976United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. Job Description SHEQ Coordinator- Power Transmission & Distribution (T&D) Job Title SHEQ Coordinator Department Safety, Health, Environment & Quality (SHEQ) Business Unit Power Transmission & Distribution Reports To SHEQ Systems & Assurance Manager Location UK (Hybrid with travel to operational offices and project sites as required) Role Purpose The SHEQ Coordinator will support the development, implementation, maintenance and continuous improvement of SHEQ management systems, digital platforms and business intelligence reporting across the Power Transmission & Distribution business. The role will be responsible for managing SharePoint environments, supporting Power BI reporting, maintaining SHEQ databases and workflows, and ensuring that SHEQ data is accurate, accessible and transformed into meaningful insights that drive operational performance and risk reduction. The successful candidate will possess strong technical skills across Microsoft 365 applications, including SharePoint, Power BI, Excel and Power Automate, together with the ability to engage with operational teams to improve digital adoption and data quality. Key Responsibilities SHEQ Management Systems Support the maintenance and continuous improvement of the Integrated Management System (IMS). Assist with document control processes ensuring procedures, standards and forms remain current and compliant. Coordinate management system updates associated with: ISO 45001 ISO 14001 ISO 9001 National Grid requirements Client-specific SHEQ standards Monitor document review schedules and support governance activities. Assist with internal and external audits. SharePoint Administration & Development Develop, manage and continuously improve SharePoint sites across the T&D business. Create document libraries, workflows, dashboards and communication pages. Establish effective permissions, governance controls and version management. Develop user-friendly solutions to improve collaboration and information sharing. Ensure records management and document retention requirements are maintained. Support migration of legacy systems and documentation into SharePoint environments. Power BI & Data Analytics Develop and maintain Power BI dashboards and reporting suites. Produce visual performance reports covering: Safety performance Environmental performance Quality performance Operational assurance Incident trends Leading and lagging indicators Build automated reporting solutions using Power BI and Microsoft Power Platform. Support predictive analytics and trend analysis initiatives. Ensure consistency and integrity of business reporting metrics. Digital Systems Management Support administration and optimisation of: EcoOnline Microsoft 365 SharePoint Power BI Power Automate Microsoft Forms Excel databases Other operational SHEQ systems Assist with system configuration and user administration. Support development of automated workflows and reporting processes. Investigate opportunities for digital innovation and AI-enabled solutions. Data Quality & Governance Conduct regular data validation and quality assurance checks. Support development of data governance standards. Identify gaps, trends and anomalies within SHEQ datasets. Ensure compliance with GDPR and company information management requirements. Produce regular management reports and KPI summaries. Training & User Support Provide first-line support to system users. Deliver training sessions on Microsoft 365, SharePoint and reporting tools. Produce user guides and digital learning materials. Promote best practice use of SHEQ systems and reporting tools. Continual Improvement Support the implementation of digital transformation initiatives. Identify opportunities to automate manual processes. Assist in developing innovative reporting and performance monitoring solutions. Support business-wide improvement projects aimed at enhancing SHEQ performance and operational efficiency. Key Relationships Internal Director of SHEQ Head of HSSEQ SHEQ Systems & Assurance Manager SHEQ Advisors and Managers Operational Directors Project Managers IT Department HR and Learning & Development Teams External Software providers Audit bodies Clients and framework representatives External consultants Qualifications Essential Educated to A-Level standard or equivalent. Qualification in Information Management, Data Analytics, Business Systems or related discipline. Advanced Microsoft Excel qualification or demonstrable experience. Desirable Microsoft Certified: Power BI Data Analyst Associate SharePoint Administrator Power Platform Fundamentals Internal Auditor qualification. ISO 9001, ISO 14001 or ISO 45001 awareness training. Knowledge & Experience Essential Experience managing SharePoint environments. Experience creating and maintaining Power BI dashboards. Advanced Microsoft 365 skills. Strong understanding of: Excel Power Query Power Automate Forms Teams Experience managing large datasets. Experience producing management information and KPI reports. Strong document control and governance experience. Desirable Experience within utilities, construction, infrastructure or power sectors. Knowledge of SHEQ management systems. Experience supporting ISO-certified management systems. Familiarity with EcoOnline or similar SHEQ software platforms. Understanding of National Grid and DNO contractor environments. Skills & Competencies Strong analytical and problem-solving capability. Excellent attention to detail. Ability to interpret and present complex data clearly. Strong organisational and planning skills. Excellent communication and stakeholder engagement skills. Ability to work independently and manage multiple priorities. Continuous improvement mindset. High levels of integrity and professionalism. Performance Measures Accuracy and quality of SHEQ reporting. Power BI dashboard utilisation and effectiveness. SharePoint user adoption and engagement. Timeliness of management information. Data quality and governance compliance. Audit performance and document control compliance. Delivery of digital improvement initiatives. Stakeholder satisfaction levels. Company Values The postholder will demonstrate commitment to: Safety First Integrity Collaboration Excellence Sustainability Continuous Improvement while actively supporting the organisation's Zero Harm strategy , digital transformation programme and commitment to operational excellence across the Power Transmission & Distribution business.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
25/07/2026
Full time
SHEQ CoordinatorApplylocations: Warrington - Clearwater 4time type: Full timeposted on: Posted Todayjob requisition id: JR100976United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. Job Description SHEQ Coordinator- Power Transmission & Distribution (T&D) Job Title SHEQ Coordinator Department Safety, Health, Environment & Quality (SHEQ) Business Unit Power Transmission & Distribution Reports To SHEQ Systems & Assurance Manager Location UK (Hybrid with travel to operational offices and project sites as required) Role Purpose The SHEQ Coordinator will support the development, implementation, maintenance and continuous improvement of SHEQ management systems, digital platforms and business intelligence reporting across the Power Transmission & Distribution business. The role will be responsible for managing SharePoint environments, supporting Power BI reporting, maintaining SHEQ databases and workflows, and ensuring that SHEQ data is accurate, accessible and transformed into meaningful insights that drive operational performance and risk reduction. The successful candidate will possess strong technical skills across Microsoft 365 applications, including SharePoint, Power BI, Excel and Power Automate, together with the ability to engage with operational teams to improve digital adoption and data quality. Key Responsibilities SHEQ Management Systems Support the maintenance and continuous improvement of the Integrated Management System (IMS). Assist with document control processes ensuring procedures, standards and forms remain current and compliant. Coordinate management system updates associated with: ISO 45001 ISO 14001 ISO 9001 National Grid requirements Client-specific SHEQ standards Monitor document review schedules and support governance activities. Assist with internal and external audits. SharePoint Administration & Development Develop, manage and continuously improve SharePoint sites across the T&D business. Create document libraries, workflows, dashboards and communication pages. Establish effective permissions, governance controls and version management. Develop user-friendly solutions to improve collaboration and information sharing. Ensure records management and document retention requirements are maintained. Support migration of legacy systems and documentation into SharePoint environments. Power BI & Data Analytics Develop and maintain Power BI dashboards and reporting suites. Produce visual performance reports covering: Safety performance Environmental performance Quality performance Operational assurance Incident trends Leading and lagging indicators Build automated reporting solutions using Power BI and Microsoft Power Platform. Support predictive analytics and trend analysis initiatives. Ensure consistency and integrity of business reporting metrics. Digital Systems Management Support administration and optimisation of: EcoOnline Microsoft 365 SharePoint Power BI Power Automate Microsoft Forms Excel databases Other operational SHEQ systems Assist with system configuration and user administration. Support development of automated workflows and reporting processes. Investigate opportunities for digital innovation and AI-enabled solutions. Data Quality & Governance Conduct regular data validation and quality assurance checks. Support development of data governance standards. Identify gaps, trends and anomalies within SHEQ datasets. Ensure compliance with GDPR and company information management requirements. Produce regular management reports and KPI summaries. Training & User Support Provide first-line support to system users. Deliver training sessions on Microsoft 365, SharePoint and reporting tools. Produce user guides and digital learning materials. Promote best practice use of SHEQ systems and reporting tools. Continual Improvement Support the implementation of digital transformation initiatives. Identify opportunities to automate manual processes. Assist in developing innovative reporting and performance monitoring solutions. Support business-wide improvement projects aimed at enhancing SHEQ performance and operational efficiency. Key Relationships Internal Director of SHEQ Head of HSSEQ SHEQ Systems & Assurance Manager SHEQ Advisors and Managers Operational Directors Project Managers IT Department HR and Learning & Development Teams External Software providers Audit bodies Clients and framework representatives External consultants Qualifications Essential Educated to A-Level standard or equivalent. Qualification in Information Management, Data Analytics, Business Systems or related discipline. Advanced Microsoft Excel qualification or demonstrable experience. Desirable Microsoft Certified: Power BI Data Analyst Associate SharePoint Administrator Power Platform Fundamentals Internal Auditor qualification. ISO 9001, ISO 14001 or ISO 45001 awareness training. Knowledge & Experience Essential Experience managing SharePoint environments. Experience creating and maintaining Power BI dashboards. Advanced Microsoft 365 skills. Strong understanding of: Excel Power Query Power Automate Forms Teams Experience managing large datasets. Experience producing management information and KPI reports. Strong document control and governance experience. Desirable Experience within utilities, construction, infrastructure or power sectors. Knowledge of SHEQ management systems. Experience supporting ISO-certified management systems. Familiarity with EcoOnline or similar SHEQ software platforms. Understanding of National Grid and DNO contractor environments. Skills & Competencies Strong analytical and problem-solving capability. Excellent attention to detail. Ability to interpret and present complex data clearly. Strong organisational and planning skills. Excellent communication and stakeholder engagement skills. Ability to work independently and manage multiple priorities. Continuous improvement mindset. High levels of integrity and professionalism. Performance Measures Accuracy and quality of SHEQ reporting. Power BI dashboard utilisation and effectiveness. SharePoint user adoption and engagement. Timeliness of management information. Data quality and governance compliance. Audit performance and document control compliance. Delivery of digital improvement initiatives. Stakeholder satisfaction levels. Company Values The postholder will demonstrate commitment to: Safety First Integrity Collaboration Excellence Sustainability Continuous Improvement while actively supporting the organisation's Zero Harm strategy , digital transformation programme and commitment to operational excellence across the Power Transmission & Distribution business.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to support business partners in gathering requirements, providing expertise, and executing plans to enhance business capability and achieve results. This role involves collaborating with technology teams to deliver system incidents, enhancements, and solutions, as well as conducting analysis of business needs and managing stakeholders to support organisational growth and promote positive changes in the analysis process. Additionally, this role acts as a liaison between the business and IT teams, providing technical knowledge, executing production support tasks, and maintaining relationships to drive system and process improvements. Business Analyst - Reinsurance London / Leeds / Manchester Permanent, Full-Time (Hybrid) The opportunity We have several exciting opportunities to join QBE as a Business Analyst, partnering closely with business and technology teams with a strong focus on reinsurance. About QBE At QBE, we get to the heart of what matters for our customers - and we do it with a human touch. We're an international insurer with more than 13,000 people across 26 countries. Your new role As a Business Analyst, you will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes. Working closely with technology teams, you will support the delivery of system enhancements, manage incidents, and contribute to solution design. Key responsibilities Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved. Investigate and respond to production support items within SLAs, escalating when necessary and establishing workarounds. Identify and recommend continuous improvement initiatives to enhance performance and efficiency. Identify and assess risks within your subject matter area, lead risk related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes. Assist in the development of project documentation and best practices. Analyse workflow and create process maps to identify areas for improvement. Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation. Collaborate with developers and subject matter experts to achieve departmental service-level agreements, turning business requirements into functional specifications. Participate in implementation planning and support successful outcomes. Complete system and procedure performance testing, providing recommendations for improvement. About you Background in insurance is essential Reinsurance experience is advantageous Ability to translate business needs into technical requirements and user stories Strong stakeholder management and communication skills A mindset that challenges the status quo and proposes new ideas Experience working closely with technology/delivery teams Workable understanding of process integrated with technology systems in an 'agile' framework. Business analysis, technical analysis, and improvement experience Solid experience in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation. Data analysis experience. Process mapping experience. Benefits 30 days holiday with the option to buy more Flexible working - including hybrid, part-time and job share options 10% employer pension contribution Private medical insurance for you and your family 26 weeks paid parental leave Up to 20 days remote working abroad Cycle-to-work scheme A strong commitment to sustainability and responsible investing Equal Employment Opportunity QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
25/07/2026
Full time
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to support business partners in gathering requirements, providing expertise, and executing plans to enhance business capability and achieve results. This role involves collaborating with technology teams to deliver system incidents, enhancements, and solutions, as well as conducting analysis of business needs and managing stakeholders to support organisational growth and promote positive changes in the analysis process. Additionally, this role acts as a liaison between the business and IT teams, providing technical knowledge, executing production support tasks, and maintaining relationships to drive system and process improvements. Business Analyst - Reinsurance London / Leeds / Manchester Permanent, Full-Time (Hybrid) The opportunity We have several exciting opportunities to join QBE as a Business Analyst, partnering closely with business and technology teams with a strong focus on reinsurance. About QBE At QBE, we get to the heart of what matters for our customers - and we do it with a human touch. We're an international insurer with more than 13,000 people across 26 countries. Your new role As a Business Analyst, you will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes. Working closely with technology teams, you will support the delivery of system enhancements, manage incidents, and contribute to solution design. Key responsibilities Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved. Investigate and respond to production support items within SLAs, escalating when necessary and establishing workarounds. Identify and recommend continuous improvement initiatives to enhance performance and efficiency. Identify and assess risks within your subject matter area, lead risk related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes. Assist in the development of project documentation and best practices. Analyse workflow and create process maps to identify areas for improvement. Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation. Collaborate with developers and subject matter experts to achieve departmental service-level agreements, turning business requirements into functional specifications. Participate in implementation planning and support successful outcomes. Complete system and procedure performance testing, providing recommendations for improvement. About you Background in insurance is essential Reinsurance experience is advantageous Ability to translate business needs into technical requirements and user stories Strong stakeholder management and communication skills A mindset that challenges the status quo and proposes new ideas Experience working closely with technology/delivery teams Workable understanding of process integrated with technology systems in an 'agile' framework. Business analysis, technical analysis, and improvement experience Solid experience in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation. Data analysis experience. Process mapping experience. Benefits 30 days holiday with the option to buy more Flexible working - including hybrid, part-time and job share options 10% employer pension contribution Private medical insurance for you and your family 26 weeks paid parental leave Up to 20 days remote working abroad Cycle-to-work scheme A strong commitment to sustainability and responsible investing Equal Employment Opportunity QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritize resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimization Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and experience required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Added Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgment Display a flexible attitude to work and a great team player Understand criticality and concepts of information security What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Disability Accommodation If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. EEO Policy View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritize resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimization Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and experience required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Added Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgment Display a flexible attitude to work and a great team player Understand criticality and concepts of information security What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Disability Accommodation If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. EEO Policy View Citi's EEO Policy Statement and the Know Your Rights poster.
Career Opportunities: Technical Business Analyst (18735) Requisition ID18735-Posted07/14/2026-Technology ()-Architecture and Engineering ()-Wood Street (Admin Site) (184101)-Information Technology-Permanent-Full Time-City of London - and Greater London Salary : Competitive plus comprehensive benefits package Grade: 3A Reporting Line: PCD Product Owner Contract Type: Permanent Working pattern: Hybrid Location: London Closing Date : 28th July What to expect The Technical Business Analyst is a key member of the Technical PCD Product Team, responsible for owning the requirements definition and management for strategic roadmaps and associated developments and driving and maturing internal analysis processes within the wider Technology Product function. The Technical Business Analyst will interpret stakeholder requirements, conduct thorough data analysis, and facilitate effective communication. Responsible for translating business needs into actionable plans, streamlining processes, and collaborating with cross functional teams to drive strategic solutions aligning with organisational goals. They will drive a culture of inclusion, continuous improvement, and high performance in their teams, delivering and driving decision making across the Business, Customers and Partners. What we can do for you Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays Up to 18% on target bonus opportunity Annual car allowance Generous pension scheme with minimum 10% employer contribution Access to 24/7 digital GP services and our Employee Assistance Programme 6 x Life assurance and income protection after 12 months service Over 400 online courses, mentoring, apprenticeships, and development programmes Access to our benefits platform for exclusive discounts & savings To be successful in this role you will be versed in the below Significant Business Analysis experience within large scale, complex technical transformation programmes. Proven experience leading cross functional business analysis activities from discovery through to implementation. Strong stakeholder management experience, including senior leadership engagement. Experience gathering, analysing and documenting business requirements. Experience working with Proven ability to facilitate workshops, interviews and requirements gathering sessions. Experience with process mapping, gap analysis, root cause analysis and business process improvement. Experience working within Agile environments and delivering change initiatives. Strong data analysis capability with the ability to drive data led decision making. Experience creating Epics, Features and User Stories for delivery teams. Proven experience working with APIs and systems integration initiatives from a Business Analyst perspective. Experience eliciting, documenting and validating API requirements, contracts and acceptance criteria. About us At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face to face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you. For more details visit Application Guidance Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.
25/07/2026
Full time
Career Opportunities: Technical Business Analyst (18735) Requisition ID18735-Posted07/14/2026-Technology ()-Architecture and Engineering ()-Wood Street (Admin Site) (184101)-Information Technology-Permanent-Full Time-City of London - and Greater London Salary : Competitive plus comprehensive benefits package Grade: 3A Reporting Line: PCD Product Owner Contract Type: Permanent Working pattern: Hybrid Location: London Closing Date : 28th July What to expect The Technical Business Analyst is a key member of the Technical PCD Product Team, responsible for owning the requirements definition and management for strategic roadmaps and associated developments and driving and maturing internal analysis processes within the wider Technology Product function. The Technical Business Analyst will interpret stakeholder requirements, conduct thorough data analysis, and facilitate effective communication. Responsible for translating business needs into actionable plans, streamlining processes, and collaborating with cross functional teams to drive strategic solutions aligning with organisational goals. They will drive a culture of inclusion, continuous improvement, and high performance in their teams, delivering and driving decision making across the Business, Customers and Partners. What we can do for you Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays Up to 18% on target bonus opportunity Annual car allowance Generous pension scheme with minimum 10% employer contribution Access to 24/7 digital GP services and our Employee Assistance Programme 6 x Life assurance and income protection after 12 months service Over 400 online courses, mentoring, apprenticeships, and development programmes Access to our benefits platform for exclusive discounts & savings To be successful in this role you will be versed in the below Significant Business Analysis experience within large scale, complex technical transformation programmes. Proven experience leading cross functional business analysis activities from discovery through to implementation. Strong stakeholder management experience, including senior leadership engagement. Experience gathering, analysing and documenting business requirements. Experience working with Proven ability to facilitate workshops, interviews and requirements gathering sessions. Experience with process mapping, gap analysis, root cause analysis and business process improvement. Experience working within Agile environments and delivering change initiatives. Strong data analysis capability with the ability to drive data led decision making. Experience creating Epics, Features and User Stories for delivery teams. Proven experience working with APIs and systems integration initiatives from a Business Analyst perspective. Experience eliciting, documenting and validating API requirements, contracts and acceptance criteria. About us At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face to face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you. For more details visit Application Guidance Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimise support queries, analyse the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritise resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimisation Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/ Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and Experience Required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Additional Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgement Display a flexible attitude to work and a great team player Understand criticality and concepts of information security This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What We'll Provide You By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group Technology Job Family Applications Development Time Type Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimise support queries, analyse the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritise resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimisation Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/ Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and Experience Required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Additional Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgement Display a flexible attitude to work and a great team player Understand criticality and concepts of information security This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What We'll Provide You By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group Technology Job Family Applications Development Time Type Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
Location: Desborough - Hybrid (minimum 50% office based) Reports to: Head of PMO Contract Type: Permanent, 40 hours per week Salary: Competitive About Wacoal Wacoal Europe are leaders in the A-K cup, 28-48 back size intimate apparel market, offering a whole family of brands, each with their own personality and position in the market. We understand that one size does not fit all and that every woman is different in terms of her size, shape, taste and even how she feels! We offer high quality, fashion conscious lingerie and bra-sized swimwear, which is now stocked in over 5000 retailers, including national and independent stores as well as online across the globe, in more than 30 countries. We employ a total of approximately 465 people at our head office in the UK, our production centres and sales offices across the world. Role Summary We are looking for a commercially minded and detail-oriented Business Analyst to help drive business improvement initiatives across the organisation. This role will partner with stakeholders at all levels to understand business challenges, gather requirements, analyse data, and recommend solutions that improve processes, systems, and customer experiences. The successful candidate will combine strong analytical thinking with excellent communication skills, acting as a bridge between business teams and technical stakeholders to ensure solutions deliver measurable value. Purpose of the Role To identify business needs, analyse processes and data, and support the delivery of solutions that improve operational efficiency, enhance customer outcomes, and contribute to organisational goals. Key Responsibilities Business Analysis & Requirements Gathering Work with stakeholders to understand business objectives, challenges, and opportunities. Facilitate workshops, interviews, and meetings to gather and document business requirements. Translate business needs into clear and actionable requirements, user stories, process maps, and functional specifications. Ensure requirements are accurate, complete, and aligned with business priorities. Process Improvement Analyse existing business processes and identify opportunities for improvement. Map current ("as-is") and future ("to-be") processes. Recommend practical solutions that drive efficiency, reduce risk, and improve performance. Support continuous improvement initiatives across the business. Data Analysis & Insight Gather, interpret, and analyse data from multiple sources. Produce reports, dashboards, and recommendations to support informed decision making. Identify trends, risks, and opportunities using data driven insights. Measure and report on the success of implemented changes. Project & Change Support Work closely with project managers, product teams, and subject matter experts throughout project lifecycles. Support business change activities, including impact assessments and stakeholder engagement. Assist with testing activities, including user acceptance testing (UAT). Help ensure successful implementation and adoption of new processes and systems. Stakeholder Management Build strong relationships across departments. Communicate findings, recommendations, and project updates clearly and effectively. Challenge constructively and influence decision making through evidence based analysis. Act as a trusted advisor to business stakeholders. Skills & Experience Essential Experience working in a Business Analyst or similar analytical role. Strong requirements gathering and documentation skills. Experience analysing business processes and identifying improvements. Ability to interpret and present data effectively. Excellent stakeholder management and communication skills. Strong problem solving and critical thinking abilities. Experience working within project or change environments. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Visio or process mapping tools. Desirable Professional Business Analysis qualification (e.g., BCS, IIBA, CBAP, Agile BA). Experience with Agile, Scrum, or Waterfall delivery methodologies. Knowledge of business intelligence or reporting tools such as Power BI. Experience supporting digital transformation or system implementation projects. Behaviours & Ways of Working Is curious and enjoys understanding how things work. Uses data and evidence to inform decisions. Collaborates effectively with diverse teams and stakeholders. Communicates clearly and confidently. Takes ownership and follows through on commitments. Adapts positively to change and ambiguity. Continually seeks opportunities to improve processes and outcomes.
25/07/2026
Full time
Location: Desborough - Hybrid (minimum 50% office based) Reports to: Head of PMO Contract Type: Permanent, 40 hours per week Salary: Competitive About Wacoal Wacoal Europe are leaders in the A-K cup, 28-48 back size intimate apparel market, offering a whole family of brands, each with their own personality and position in the market. We understand that one size does not fit all and that every woman is different in terms of her size, shape, taste and even how she feels! We offer high quality, fashion conscious lingerie and bra-sized swimwear, which is now stocked in over 5000 retailers, including national and independent stores as well as online across the globe, in more than 30 countries. We employ a total of approximately 465 people at our head office in the UK, our production centres and sales offices across the world. Role Summary We are looking for a commercially minded and detail-oriented Business Analyst to help drive business improvement initiatives across the organisation. This role will partner with stakeholders at all levels to understand business challenges, gather requirements, analyse data, and recommend solutions that improve processes, systems, and customer experiences. The successful candidate will combine strong analytical thinking with excellent communication skills, acting as a bridge between business teams and technical stakeholders to ensure solutions deliver measurable value. Purpose of the Role To identify business needs, analyse processes and data, and support the delivery of solutions that improve operational efficiency, enhance customer outcomes, and contribute to organisational goals. Key Responsibilities Business Analysis & Requirements Gathering Work with stakeholders to understand business objectives, challenges, and opportunities. Facilitate workshops, interviews, and meetings to gather and document business requirements. Translate business needs into clear and actionable requirements, user stories, process maps, and functional specifications. Ensure requirements are accurate, complete, and aligned with business priorities. Process Improvement Analyse existing business processes and identify opportunities for improvement. Map current ("as-is") and future ("to-be") processes. Recommend practical solutions that drive efficiency, reduce risk, and improve performance. Support continuous improvement initiatives across the business. Data Analysis & Insight Gather, interpret, and analyse data from multiple sources. Produce reports, dashboards, and recommendations to support informed decision making. Identify trends, risks, and opportunities using data driven insights. Measure and report on the success of implemented changes. Project & Change Support Work closely with project managers, product teams, and subject matter experts throughout project lifecycles. Support business change activities, including impact assessments and stakeholder engagement. Assist with testing activities, including user acceptance testing (UAT). Help ensure successful implementation and adoption of new processes and systems. Stakeholder Management Build strong relationships across departments. Communicate findings, recommendations, and project updates clearly and effectively. Challenge constructively and influence decision making through evidence based analysis. Act as a trusted advisor to business stakeholders. Skills & Experience Essential Experience working in a Business Analyst or similar analytical role. Strong requirements gathering and documentation skills. Experience analysing business processes and identifying improvements. Ability to interpret and present data effectively. Excellent stakeholder management and communication skills. Strong problem solving and critical thinking abilities. Experience working within project or change environments. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Visio or process mapping tools. Desirable Professional Business Analysis qualification (e.g., BCS, IIBA, CBAP, Agile BA). Experience with Agile, Scrum, or Waterfall delivery methodologies. Knowledge of business intelligence or reporting tools such as Power BI. Experience supporting digital transformation or system implementation projects. Behaviours & Ways of Working Is curious and enjoys understanding how things work. Uses data and evidence to inform decisions. Collaborates effectively with diverse teams and stakeholders. Communicates clearly and confidently. Takes ownership and follows through on commitments. Adapts positively to change and ambiguity. Continually seeks opportunities to improve processes and outcomes.
Life as a Business Analyst on our ERP Programme Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! We're looking for an experienced Business Analyst to play a pivotal role in one of the most significant transformation programmes in our organisation's history. As we modernise our core business systems through a large-scale ERP transformation, you'll work at the heart of the programme-partnering with business stakeholders, technology teams and delivery partners to understand how our business operates today and help design how it will operate tomorrow. This is an opportunity for someone who thrives in a fast-paced environment, enjoys solving complex business challenges and is motivated by delivering tangible outcomes rather than producing documentation for documentation's sake. If you're commercially minded, naturally curious and confident engaging with stakeholders at every level, we'd love to hear from you. What You'll Be Doing You'll act as the bridge between the business and technology teams, ensuring our ERP solution delivers real business value across key operational functions. Key responsibilities include: Partner with stakeholders across the business to understand operational challenges, strategic priorities and future business requirements. Run workshops, interviews and process discovery sessions to capture current and future state processes. Analyse complex business processes across retail, wholesale, supply chain, logistics, warehousing, procurement, inventory and finance functions. Translate business requirements into clear, prioritised user stories, functional requirements and acceptance criteria. Challenge existing ways of working, identifying opportunities to simplify, standardise and improve business processes. Collaborate closely with Commercial Business Experts, Directors of Operations, Business Leadership, Solution Architects, Project Managers, Developers and third party implementation partners throughout the delivery lifecycle. Support solution design, ensuring proposed ERP capabilities align with business objectives and operational needs. Facilitate decision making by balancing business priorities, technical constraints and programme timelines. Manage requirements through change, ensuring traceability from discovery through to implementation. Support testing, business readiness, user acceptance testing (UAT) and successful business adoption. Identify risks, assumptions, dependencies and impacts across workstreams, proactively escalating where appropriate. Drive continuous improvement and champion best practice business analysis throughout the programme. What We're Looking For We're looking for someone who combines strong analytical capability with exceptional people skills. You'll ideally have: Proven experience as a Business Analyst delivering complex ERP transformation programmes. Experience working within retail, wholesale, distribution, logistics, manufacturing, supply chain or another high volume product based environment. Strong understanding of end to end operational processes including inventory, purchasing, warehousing, order management and fulfilment. Demonstrable experience eliciting, documenting and managing business requirements using a range of business analysis techniques. Excellent stakeholder management skills, with the ability to influence, challenge and build trusted relationships across all levels of the organisation. Outstanding workshop facilitation, communication and presentation skills. Strong commercial awareness and business acumen, with the ability to understand how technology enables operational performance. Experience working within Agile, Waterfall or hybrid delivery environments. A pragmatic, delivery focused mindset that balances quality with pace. Confidence working in ambiguous environments where priorities evolve as programmes progress. Our Package Annual IT Bonus scheme 25 Days of Annual Leave - (Excluding Bank Holidays) Company Pension Scheme Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you. Light Up Learning - Our Learning & Development platform MySavings - Employee Discount Platform Free use of the state of the art private gym at our IT Headquarters About Us Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. We're a predominantly remote workforce with teams distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward thinking and people focused - where your ideas and contributions genuinely matter. Our Mission City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Find Out More Find Out More About Us, More about IT, Find your local branch, Find our Privacy Notice here Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
25/07/2026
Full time
Life as a Business Analyst on our ERP Programme Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! We're looking for an experienced Business Analyst to play a pivotal role in one of the most significant transformation programmes in our organisation's history. As we modernise our core business systems through a large-scale ERP transformation, you'll work at the heart of the programme-partnering with business stakeholders, technology teams and delivery partners to understand how our business operates today and help design how it will operate tomorrow. This is an opportunity for someone who thrives in a fast-paced environment, enjoys solving complex business challenges and is motivated by delivering tangible outcomes rather than producing documentation for documentation's sake. If you're commercially minded, naturally curious and confident engaging with stakeholders at every level, we'd love to hear from you. What You'll Be Doing You'll act as the bridge between the business and technology teams, ensuring our ERP solution delivers real business value across key operational functions. Key responsibilities include: Partner with stakeholders across the business to understand operational challenges, strategic priorities and future business requirements. Run workshops, interviews and process discovery sessions to capture current and future state processes. Analyse complex business processes across retail, wholesale, supply chain, logistics, warehousing, procurement, inventory and finance functions. Translate business requirements into clear, prioritised user stories, functional requirements and acceptance criteria. Challenge existing ways of working, identifying opportunities to simplify, standardise and improve business processes. Collaborate closely with Commercial Business Experts, Directors of Operations, Business Leadership, Solution Architects, Project Managers, Developers and third party implementation partners throughout the delivery lifecycle. Support solution design, ensuring proposed ERP capabilities align with business objectives and operational needs. Facilitate decision making by balancing business priorities, technical constraints and programme timelines. Manage requirements through change, ensuring traceability from discovery through to implementation. Support testing, business readiness, user acceptance testing (UAT) and successful business adoption. Identify risks, assumptions, dependencies and impacts across workstreams, proactively escalating where appropriate. Drive continuous improvement and champion best practice business analysis throughout the programme. What We're Looking For We're looking for someone who combines strong analytical capability with exceptional people skills. You'll ideally have: Proven experience as a Business Analyst delivering complex ERP transformation programmes. Experience working within retail, wholesale, distribution, logistics, manufacturing, supply chain or another high volume product based environment. Strong understanding of end to end operational processes including inventory, purchasing, warehousing, order management and fulfilment. Demonstrable experience eliciting, documenting and managing business requirements using a range of business analysis techniques. Excellent stakeholder management skills, with the ability to influence, challenge and build trusted relationships across all levels of the organisation. Outstanding workshop facilitation, communication and presentation skills. Strong commercial awareness and business acumen, with the ability to understand how technology enables operational performance. Experience working within Agile, Waterfall or hybrid delivery environments. A pragmatic, delivery focused mindset that balances quality with pace. Confidence working in ambiguous environments where priorities evolve as programmes progress. Our Package Annual IT Bonus scheme 25 Days of Annual Leave - (Excluding Bank Holidays) Company Pension Scheme Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you. Light Up Learning - Our Learning & Development platform MySavings - Employee Discount Platform Free use of the state of the art private gym at our IT Headquarters About Us Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. We're a predominantly remote workforce with teams distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward thinking and people focused - where your ideas and contributions genuinely matter. Our Mission City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Find Out More Find Out More About Us, More about IT, Find your local branch, Find our Privacy Notice here Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.
25/07/2026
Full time
Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.
Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.
25/07/2026
Full time
Senior Analyst Business Intelligence - 3PL Order Management and Finance OperationsApplylocations: Woking, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross-functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data-driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI-augmented workflows, and oversee proof-of-concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low-code/no-code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self-service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third-party suppliers, prioritised by business impact and feasibility Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data-driven, detail-oriented, and methodical in problem-solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes.
Finance Business Systems Analyst - 12 Month Fixed-Term Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Unleash your creativity and take your skills to new heights while working on inspiring projects. At Arup, we believe in empowering our people to produce work that sets the bar for quality. Our passionate team shares our values, and that's why they love coming to work every day. The Opportunity The Finance Business Services PMO supports a global change program across Finance Business Services which in turn supports the wider Global Finance strategy. The PMO Finance Systems Analyst role is critical in working with the Group Head of Finance Programmes in supporting finance business services owners in delivering as part of an experienced team, strategic finance change projects that impact finance systems, processes and ways of working across Finance Business Services and the wider business. You will work closely with Project Managers and transformation specialists in delivering critical activities that contribute to the successful execution of the finance change program e.g. process mapping, data analysis, modelling, reporting, communications including development of materials for project boards, training support, documenting and mapping processes and facilitating project related workshops. As the PMO Finance Systems Analyst, you will be part of an experienced project management and transformation team reporting into the Finance PMO office. The role will be responsible in supporting Finance Business Services in the delivery of global finance systems and process related projects on a day-to-day basis including: Responsible for gathering complex business requirements, driving the translation of these into functional and technical requirements with application delivery teams and business stakeholders. Interpret, work with and present data, with a comprehensive understanding of finance processes, finance systems, including data completeness, validations, and mapping. To work with subject matter experts and Project Managers, facilitating workshops to understand and prioritise requirements, documenting outputs and progressing them with relevant stakeholders. Ensure clarity on agreed functional and non-functional requirements, including working with the project management team to prioritise activities. Work with project managers in supporting business owners in developing business cases and feasibility analysis to scope projects. Demonstrates the ability to effectively facilitate meetings and/or contribute to project discussions and establishes metrics for measuring assigned key project deliverables. Partner with the delivery teams to document finance process flows, finance system environments and user interface requirements. Support Project Managers in defining user acceptance testing criteria and support the execution and tracking of user testing as required. Contribute to the generation of ideas and solutions to improve overall system/process design and/or streamline delivery of process/systems. Participate in and support change projects such as business process re-engineering for system customisations and software upgrades. Work with business owners as required to correct poorly structured or inaccurate data flows and related processes. Contribute where needed to assess and report on budget .v. actual performance. Record and maintain all aspects of RAID (Risks, Assumptions, Issues and Dependencies). Is this role right for you? We seek finance professionals with the following must-have experience: Experienced delivering in a financial environment complex analysis, process maps and problem solving. You will have a strong knowledge of finance business processes and systems, together with expertise of business analysis to produce, analyse and document requirements as well as identify risks and inter-dependencies of internal systems. Competent in mapping processes from Levels 1 to level 4 and validating with business process owners. Experience with workflow analysis and process modelling. Deep knowledge and experience in interpreting transactional data relating to finance process flows, providing supporting analytics for business case development, mapping and tracking data flows in complex systems environments. Strong awareness of change management requirements including working closely with business process owners and other stakeholders to create training manuals and other communications and reporting materials. Applies expert knowledge of Business Analysis principles and requirements gathering for the development and design of multiple components or activities relating to internal processes and systems. Strong communication skills (verbal, written and listening), organisation skills, with the ability to manage conflicting deadlines and priorities. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefitsto help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
25/07/2026
Full time
Finance Business Systems Analyst - 12 Month Fixed-Term Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Unleash your creativity and take your skills to new heights while working on inspiring projects. At Arup, we believe in empowering our people to produce work that sets the bar for quality. Our passionate team shares our values, and that's why they love coming to work every day. The Opportunity The Finance Business Services PMO supports a global change program across Finance Business Services which in turn supports the wider Global Finance strategy. The PMO Finance Systems Analyst role is critical in working with the Group Head of Finance Programmes in supporting finance business services owners in delivering as part of an experienced team, strategic finance change projects that impact finance systems, processes and ways of working across Finance Business Services and the wider business. You will work closely with Project Managers and transformation specialists in delivering critical activities that contribute to the successful execution of the finance change program e.g. process mapping, data analysis, modelling, reporting, communications including development of materials for project boards, training support, documenting and mapping processes and facilitating project related workshops. As the PMO Finance Systems Analyst, you will be part of an experienced project management and transformation team reporting into the Finance PMO office. The role will be responsible in supporting Finance Business Services in the delivery of global finance systems and process related projects on a day-to-day basis including: Responsible for gathering complex business requirements, driving the translation of these into functional and technical requirements with application delivery teams and business stakeholders. Interpret, work with and present data, with a comprehensive understanding of finance processes, finance systems, including data completeness, validations, and mapping. To work with subject matter experts and Project Managers, facilitating workshops to understand and prioritise requirements, documenting outputs and progressing them with relevant stakeholders. Ensure clarity on agreed functional and non-functional requirements, including working with the project management team to prioritise activities. Work with project managers in supporting business owners in developing business cases and feasibility analysis to scope projects. Demonstrates the ability to effectively facilitate meetings and/or contribute to project discussions and establishes metrics for measuring assigned key project deliverables. Partner with the delivery teams to document finance process flows, finance system environments and user interface requirements. Support Project Managers in defining user acceptance testing criteria and support the execution and tracking of user testing as required. Contribute to the generation of ideas and solutions to improve overall system/process design and/or streamline delivery of process/systems. Participate in and support change projects such as business process re-engineering for system customisations and software upgrades. Work with business owners as required to correct poorly structured or inaccurate data flows and related processes. Contribute where needed to assess and report on budget .v. actual performance. Record and maintain all aspects of RAID (Risks, Assumptions, Issues and Dependencies). Is this role right for you? We seek finance professionals with the following must-have experience: Experienced delivering in a financial environment complex analysis, process maps and problem solving. You will have a strong knowledge of finance business processes and systems, together with expertise of business analysis to produce, analyse and document requirements as well as identify risks and inter-dependencies of internal systems. Competent in mapping processes from Levels 1 to level 4 and validating with business process owners. Experience with workflow analysis and process modelling. Deep knowledge and experience in interpreting transactional data relating to finance process flows, providing supporting analytics for business case development, mapping and tracking data flows in complex systems environments. Strong awareness of change management requirements including working closely with business process owners and other stakeholders to create training manuals and other communications and reporting materials. Applies expert knowledge of Business Analysis principles and requirements gathering for the development and design of multiple components or activities relating to internal processes and systems. Strong communication skills (verbal, written and listening), organisation skills, with the ability to manage conflicting deadlines and priorities. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefitsto help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data driven decision making across every facet of our 3PL operations. This role is available on a hybrid basis from either our London or Woking office location. Role Purpose We are looking for a dynamic, forward thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI driven innovation, focusing on order management, finance operations, customer services, centered around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits real isation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI augmented workflows, and oversee proof of concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low code/no code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third party suppliers, prioritised by business impact and feasibility. Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data driven, detail oriented, and methodical in problem solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes. Benefits Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request by request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
25/07/2026
Full time
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data driven decision making across every facet of our 3PL operations. This role is available on a hybrid basis from either our London or Woking office location. Role Purpose We are looking for a dynamic, forward thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI driven innovation, focusing on order management, finance operations, customer services, centered around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits real isation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL operations teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI augmented workflows, and oversee proof of concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low code/no code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third party suppliers, prioritised by business impact and feasibility. Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Warehouse and Transport operations. Specific technology experience with Manhattan Active WMS and Microsoft Dynamics WMS. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Lean principles certifications. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data driven, detail oriented, and methodical in problem solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes. Benefits Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request by request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
AI Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR530The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
25/07/2026
Full time
AI Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR530The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
Full Stack Engineer (Java or C# /React or WPF) - VP Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. What We do in Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. The Team The Equity Finance Technology team are seeking a development role for the User Interface, located in Belfast. The role requires working with technologists across geographical locations and executing on the technical delivery. The successful candidate must exhibit strong technical skills with a proven ability to deliver using an agile methodology. Responsibilities: Provide technical direction for a team of developers located across locations Ability to forecast technical advances and innovation for the user interface Code review of development conducted by others Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilise advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as adviser or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Proven of relevant experience in Apps Development or systems analysis role Extensive experience system analysis and in programming of software applications Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Key Skills and Experience required Extensive development experience, specifically with building User Interface's Advanced Technical skills in some of the following: Java, React, WPF, C#, DotNet, Kafka, SQL, Git Experience in performing QA Proven ability to work in high pressure environment Flexibility to work with a global team, across geographies and time zones Strong problem-solving skills and ability to think strategically Familiarity with agile methodologies. Excellent interpersonal and communication skills with the ability to manage stakeholder expectations Any Beneficial / Nice to have skills and experience: Knowledge of Prime Services is a plus Degree educated in Computer Science, Information Technology, or related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our About Us Culture, Values & Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Job Family: Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review. Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Full Stack Engineer (Java or C# /React or WPF) - VP Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. What We do in Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. The Team The Equity Finance Technology team are seeking a development role for the User Interface, located in Belfast. The role requires working with technologists across geographical locations and executing on the technical delivery. The successful candidate must exhibit strong technical skills with a proven ability to deliver using an agile methodology. Responsibilities: Provide technical direction for a team of developers located across locations Ability to forecast technical advances and innovation for the user interface Code review of development conducted by others Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilise advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as adviser or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Proven of relevant experience in Apps Development or systems analysis role Extensive experience system analysis and in programming of software applications Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Key Skills and Experience required Extensive development experience, specifically with building User Interface's Advanced Technical skills in some of the following: Java, React, WPF, C#, DotNet, Kafka, SQL, Git Experience in performing QA Proven ability to work in high pressure environment Flexibility to work with a global team, across geographies and time zones Strong problem-solving skills and ability to think strategically Familiarity with agile methodologies. Excellent interpersonal and communication skills with the ability to manage stakeholder expectations Any Beneficial / Nice to have skills and experience: Knowledge of Prime Services is a plus Degree educated in Computer Science, Information Technology, or related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our About Us Culture, Values & Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Job Family: Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review. Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
Description Our Data Engineers enable public sector organisations to embrace a data-driven approach by providing data platforms and services that are high-quality, cost-efficient, and tailored to the clients' needs. They develop, operate, and maintain these services. They make sure they provide maximum value to data consumers, including analysts, scientists, and business stakeholders. Key Responsibilities At Made Tech we want to positively impact the future of the country by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user-centric, data-driven and freed from legacy technology. A key component of this is developing modern data systems and platforms that drive informed decision-making for our clients. As a Data Engineer, you'll play a hands on role as a contributor to client projects, focusing on both delivering engineering work as well as upskilling members of the client team. As a member of the data capability within Made Tech, you will also participate in our hiring process and continued development of the team, as well as representing us both internally to the organisation and publicly via presentations. You'll need to have a drive to deliver outcomes for users and have a desire to mentor teams. You will need to be comfortable sharing your knowledge and skills with others. Maybe you've written some blog posts about your discipline, or perhaps even delivered a talk or two that you'd like to share. Skills, Knowledge & Expertise We look for the following skills and experience. But if you don't have some of the skills and experience listed below, don't let that stop you from applying! Working directly with clients and users Strong hands on Python experience Designing and implementing efficient data transformation processes at scale, in either batch or streaming use cases Contributing to the cloud infrastructure underpinning data systems through a DevOps approach Basic understanding of the possible architectures involved in modern data system design (e.g. warehouses, lakes, and meshes) Agile practices such as Scrum, XP, and/or Kanban Showcasing and presentation skills Evidence of self-development - we value keen learners Empathy and people skills Working at a technology consultancy Pair programming Working with data scientists to productionise advanced data deliverables, such as machine learning models Infrastructure-as-Code (e.g. Terraform, Cloud Formation) Working knowledge of statistics Working with multidisciplinary digital and technology teams Working within the public sector At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Job Benefits We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. 30 days Holiday we offer 30 days of paid annual leave Flexible Parental Leave we offer flexible parental leave options Remote Working we offer part time remote working for all our staff Paid counselling we offer paid counselling as well as financial and legal advice. About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
25/07/2026
Full time
Description Our Data Engineers enable public sector organisations to embrace a data-driven approach by providing data platforms and services that are high-quality, cost-efficient, and tailored to the clients' needs. They develop, operate, and maintain these services. They make sure they provide maximum value to data consumers, including analysts, scientists, and business stakeholders. Key Responsibilities At Made Tech we want to positively impact the future of the country by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user-centric, data-driven and freed from legacy technology. A key component of this is developing modern data systems and platforms that drive informed decision-making for our clients. As a Data Engineer, you'll play a hands on role as a contributor to client projects, focusing on both delivering engineering work as well as upskilling members of the client team. As a member of the data capability within Made Tech, you will also participate in our hiring process and continued development of the team, as well as representing us both internally to the organisation and publicly via presentations. You'll need to have a drive to deliver outcomes for users and have a desire to mentor teams. You will need to be comfortable sharing your knowledge and skills with others. Maybe you've written some blog posts about your discipline, or perhaps even delivered a talk or two that you'd like to share. Skills, Knowledge & Expertise We look for the following skills and experience. But if you don't have some of the skills and experience listed below, don't let that stop you from applying! Working directly with clients and users Strong hands on Python experience Designing and implementing efficient data transformation processes at scale, in either batch or streaming use cases Contributing to the cloud infrastructure underpinning data systems through a DevOps approach Basic understanding of the possible architectures involved in modern data system design (e.g. warehouses, lakes, and meshes) Agile practices such as Scrum, XP, and/or Kanban Showcasing and presentation skills Evidence of self-development - we value keen learners Empathy and people skills Working at a technology consultancy Pair programming Working with data scientists to productionise advanced data deliverables, such as machine learning models Infrastructure-as-Code (e.g. Terraform, Cloud Formation) Working knowledge of statistics Working with multidisciplinary digital and technology teams Working within the public sector At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Job Benefits We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. 30 days Holiday we offer 30 days of paid annual leave Flexible Parental Leave we offer flexible parental leave options Remote Working we offer part time remote working for all our staff Paid counselling we offer paid counselling as well as financial and legal advice. About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
Job Title: Advanced Specialist, Agile Business Analyst Pearson Qualifications Transformation Programme is a multi-year initiative to reshape how we operate, innovate, and deliver value. More than a systems upgrade, it's about building a future ready organisation driven by agility, collaboration, and technology. Spanning all disciplines, the programme offers opportunities to influence strategy, lead impactful projects, and deliver meaningful change for customers and colleagues. This high profile, executive sponsored programme brings together diverse talent to tackle complex challenges and set new standards of excellence. Whether your expertise is in technology, operations, finance, or change management, you'll play a key role in shaping the future. The programme is organised across portfolios including Customer, Learner, Associate, Assessment Services, and Operations, and offers exceptional career development opportunities through exposure to senior leadership, cross functional collaboration, and innovative projects. Job Summary As a Senior Agile Business Analyst, you will play a critical role in driving key transformation projects across Pearson Qualifications. Reporting to the Senior Business Change and Practice Lead, you will work within a matrix management structure, collaborating with cross functional teams to deliver business value. You will be responsible for eliciting and analysing requirements, facilitating agile ceremonies, and ensuring solutions meet stakeholder needs. Additionally, you will mentor junior Business Analysts, fostering their growth and supporting best practices in business analysis. Key Responsibilities Lead requirements gathering, analysis, and documentation for transformation projects, ensuring alignment with business objectives and agile principles. Collaborate with stakeholders and delivery teams in a matrix management environment to define, prioritize, and deliver solutions. Facilitate agile ceremonies (e.g., sprint planning, backlog refinement, reviews) and support the adoption of agile practices across project teams. Mentor and coach junior Business Analysts, providing guidance, feedback, and support for their professional development. Analyze business processes, identify opportunities for improvement, and contribute to the design of scalable solutions. Ensure clear and effective communication of requirements, progress, and outcomes to stakeholders and leadership. Champion continuous improvement and knowledge sharing within the business analysis community. Required Skills and Competencies Advanced proficiency in business analysis techniques, agile methodologies, and requirements management. Strong analytical and problem solving skills, able to translate complex business needs into actionable requirements. Excellent communication and influencing skills, building consensus and motivating cross functional teams. High adaptability and resilience, thriving in dynamic, fast paced settings. Stakeholder engagement and management, aligning contributors to shared goals. Data literacy, leveraging information to inform decisions and reporting. Commitment to Pearson's Essential Behaviors: Customer Centricity, Exceptional Collaboration for Value, Raising the Performance Bar, and Our Leaders Inspire. Power Skills (Level of Expertise: Proficient - Level 3/4) Adaptability Analytical Skills Business Acumen Change Leadership Communication Skills Influencing Skills Learning to Learn Agile Delivery Stakeholder Engagement & Management Governance Behavioral Expectations Demonstrate Customer Centricity by connecting analysis outcomes to stakeholder value. Raise the Performance Bar by setting high standards and fostering accountability. Drive Exceptional Collaboration for Value by aligning teams and stakeholders to deliver shared goals. Inspire as a Leader by mentoring junior analysts and supporting team development. Qualifications (Education & Experience) Typically requires 5+ years of progressive experience in business analysis, including experience working in agile and matrix management environments and delivering transformation projects. Bachelor's degree or equivalent experience; relevant certifications (e.g., CBAP, Agile BA, Scrum) preferred. At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. Pearson is an Equal Opportunity Employer and a member of E Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
25/07/2026
Full time
Job Title: Advanced Specialist, Agile Business Analyst Pearson Qualifications Transformation Programme is a multi-year initiative to reshape how we operate, innovate, and deliver value. More than a systems upgrade, it's about building a future ready organisation driven by agility, collaboration, and technology. Spanning all disciplines, the programme offers opportunities to influence strategy, lead impactful projects, and deliver meaningful change for customers and colleagues. This high profile, executive sponsored programme brings together diverse talent to tackle complex challenges and set new standards of excellence. Whether your expertise is in technology, operations, finance, or change management, you'll play a key role in shaping the future. The programme is organised across portfolios including Customer, Learner, Associate, Assessment Services, and Operations, and offers exceptional career development opportunities through exposure to senior leadership, cross functional collaboration, and innovative projects. Job Summary As a Senior Agile Business Analyst, you will play a critical role in driving key transformation projects across Pearson Qualifications. Reporting to the Senior Business Change and Practice Lead, you will work within a matrix management structure, collaborating with cross functional teams to deliver business value. You will be responsible for eliciting and analysing requirements, facilitating agile ceremonies, and ensuring solutions meet stakeholder needs. Additionally, you will mentor junior Business Analysts, fostering their growth and supporting best practices in business analysis. Key Responsibilities Lead requirements gathering, analysis, and documentation for transformation projects, ensuring alignment with business objectives and agile principles. Collaborate with stakeholders and delivery teams in a matrix management environment to define, prioritize, and deliver solutions. Facilitate agile ceremonies (e.g., sprint planning, backlog refinement, reviews) and support the adoption of agile practices across project teams. Mentor and coach junior Business Analysts, providing guidance, feedback, and support for their professional development. Analyze business processes, identify opportunities for improvement, and contribute to the design of scalable solutions. Ensure clear and effective communication of requirements, progress, and outcomes to stakeholders and leadership. Champion continuous improvement and knowledge sharing within the business analysis community. Required Skills and Competencies Advanced proficiency in business analysis techniques, agile methodologies, and requirements management. Strong analytical and problem solving skills, able to translate complex business needs into actionable requirements. Excellent communication and influencing skills, building consensus and motivating cross functional teams. High adaptability and resilience, thriving in dynamic, fast paced settings. Stakeholder engagement and management, aligning contributors to shared goals. Data literacy, leveraging information to inform decisions and reporting. Commitment to Pearson's Essential Behaviors: Customer Centricity, Exceptional Collaboration for Value, Raising the Performance Bar, and Our Leaders Inspire. Power Skills (Level of Expertise: Proficient - Level 3/4) Adaptability Analytical Skills Business Acumen Change Leadership Communication Skills Influencing Skills Learning to Learn Agile Delivery Stakeholder Engagement & Management Governance Behavioral Expectations Demonstrate Customer Centricity by connecting analysis outcomes to stakeholder value. Raise the Performance Bar by setting high standards and fostering accountability. Drive Exceptional Collaboration for Value by aligning teams and stakeholders to deliver shared goals. Inspire as a Leader by mentoring junior analysts and supporting team development. Qualifications (Education & Experience) Typically requires 5+ years of progressive experience in business analysis, including experience working in agile and matrix management environments and delivering transformation projects. Bachelor's degree or equivalent experience; relevant certifications (e.g., CBAP, Agile BA, Scrum) preferred. At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. Pearson is an Equal Opportunity Employer and a member of E Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
AI Business Analyst (12 month FTC)Applylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR531The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with deep expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core.This role is a 12 month fixed term contract. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
25/07/2026
Full time
AI Business Analyst (12 month FTC)Applylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR531The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with deep expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core.This role is a 12 month fixed term contract. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
Job Title SRD System Expert (Blue Yonder / Planogram Generator) Location London (Hybrid - 3 Days Onsite per Week) Contract 9-Month Initial Contract (Potential Extension) Start Date ASAP The Opportunity We are currently seeking an experienced SRD System Expert with deep expertise in Blue Yonder and Planogram Generator (PG) to join a leading UK retail organisation during a significant business transformation programme. This is a highly technical role that will play a critical part in maintaining the stability, performance, and operational effectiveness of key merchandising and space planning systems while internal SMEs focus on a major transformation initiative. You will act as the go to technical authority across the Space, Range & Display (SRD) technology landscape, ensuring critical systems continue to support operational teams effectively throughout a period of change. This opportunity is ideally suited to someone who enjoys solving complex technical challenges, thrives in a fast paced retail environment, and can quickly add value with minimal onboarding. Key Responsibilities Technical System Ownership Act as the subject matter expert for Blue Yonder, Planogram Generator, and associated SRD systems. Provide technical leadership and guidance across merchandising and space planning platforms. Ensure system stability, performance, and operational effectiveness. Troubleshooting & Incident Resolution Investigate and resolve complex platform, build, capacity, and system performance issues. Diagnose technical defects and identify root causes within the Blue Yonder environment. Manage and prioritise system action logs and support queues. Deliver timely solutions to minimise operational disruption. Transformation Programme Support Provide specialist expertise to support a major transformation programme. Work closely with project and operational teams to ensure continuity of service. Support testing, system enhancements, process improvements, and deployment activities. Contribute to continuous improvement initiatives across the SRD technology landscape. Stakeholder Collaboration Partner with operational and transformation teams to ensure business requirements are supported. Communicate technical issues and resolutions clearly to both technical and non technical stakeholders. Support prioritisation activities and workload management across multiple workstreams. Essential Skills & Experience We are keen to speak with candidates who can demonstrate: Strong hands on experience with Blue Yonder Proven expertise supporting Planogram Generator (PG) environments Advanced troubleshooting and technical problem solving skills Strong analytical and data investigation capabilities Experience supporting merchandising, retail planning, space planning, or category management systems Ability to independently diagnose and resolve complex platform issues Strong communication and stakeholder management skills Experience working within fast paced operational environments Desirable Experience Retail Space Planning or Space, Range & Display (SRD) experience Technical support or application support background Experience supporting large scale transformation programmes Exposure to planogram and merchandising technologies Experience working within large enterprise retail environments Ideal Candidate The successful candidate will be a highly technical Blue Yonder specialist with strong Planogram Generator experience and a proven track record of supporting critical retail systems. You'll be comfortable taking ownership of technical issues, troubleshooting complex system challenges, and providing expert guidance within a transformation driven environment. Rather than a business analyst or product focused background, we're looking for someone who enjoys getting into the detail of systems, data, and platform support. Why Apply? Join a major retail transformation programme Take ownership of critical merchandising and planning systems Work within a collaborative and established SRD function Opportunity to make an immediate impact in a high profile contract role Hybrid working with flexibility built in If you have deep Blue Yonder and Planogram Generator expertise and are looking for your next contract opportunity, we'd love to hear from you.
25/07/2026
Full time
Job Title SRD System Expert (Blue Yonder / Planogram Generator) Location London (Hybrid - 3 Days Onsite per Week) Contract 9-Month Initial Contract (Potential Extension) Start Date ASAP The Opportunity We are currently seeking an experienced SRD System Expert with deep expertise in Blue Yonder and Planogram Generator (PG) to join a leading UK retail organisation during a significant business transformation programme. This is a highly technical role that will play a critical part in maintaining the stability, performance, and operational effectiveness of key merchandising and space planning systems while internal SMEs focus on a major transformation initiative. You will act as the go to technical authority across the Space, Range & Display (SRD) technology landscape, ensuring critical systems continue to support operational teams effectively throughout a period of change. This opportunity is ideally suited to someone who enjoys solving complex technical challenges, thrives in a fast paced retail environment, and can quickly add value with minimal onboarding. Key Responsibilities Technical System Ownership Act as the subject matter expert for Blue Yonder, Planogram Generator, and associated SRD systems. Provide technical leadership and guidance across merchandising and space planning platforms. Ensure system stability, performance, and operational effectiveness. Troubleshooting & Incident Resolution Investigate and resolve complex platform, build, capacity, and system performance issues. Diagnose technical defects and identify root causes within the Blue Yonder environment. Manage and prioritise system action logs and support queues. Deliver timely solutions to minimise operational disruption. Transformation Programme Support Provide specialist expertise to support a major transformation programme. Work closely with project and operational teams to ensure continuity of service. Support testing, system enhancements, process improvements, and deployment activities. Contribute to continuous improvement initiatives across the SRD technology landscape. Stakeholder Collaboration Partner with operational and transformation teams to ensure business requirements are supported. Communicate technical issues and resolutions clearly to both technical and non technical stakeholders. Support prioritisation activities and workload management across multiple workstreams. Essential Skills & Experience We are keen to speak with candidates who can demonstrate: Strong hands on experience with Blue Yonder Proven expertise supporting Planogram Generator (PG) environments Advanced troubleshooting and technical problem solving skills Strong analytical and data investigation capabilities Experience supporting merchandising, retail planning, space planning, or category management systems Ability to independently diagnose and resolve complex platform issues Strong communication and stakeholder management skills Experience working within fast paced operational environments Desirable Experience Retail Space Planning or Space, Range & Display (SRD) experience Technical support or application support background Experience supporting large scale transformation programmes Exposure to planogram and merchandising technologies Experience working within large enterprise retail environments Ideal Candidate The successful candidate will be a highly technical Blue Yonder specialist with strong Planogram Generator experience and a proven track record of supporting critical retail systems. You'll be comfortable taking ownership of technical issues, troubleshooting complex system challenges, and providing expert guidance within a transformation driven environment. Rather than a business analyst or product focused background, we're looking for someone who enjoys getting into the detail of systems, data, and platform support. Why Apply? Join a major retail transformation programme Take ownership of critical merchandising and planning systems Work within a collaborative and established SRD function Opportunity to make an immediate impact in a high profile contract role Hybrid working with flexibility built in If you have deep Blue Yonder and Planogram Generator expertise and are looking for your next contract opportunity, we'd love to hear from you.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data driven decision making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI augmented workflows, and oversee proof of concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low code/no code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third party suppliers, prioritised by business impact and feasibility. Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data driven, detail oriented, and methodical in problem solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes. Benefits Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request by request basis.
25/07/2026
Full time
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that demand the highest levels of compliance, precision, and innovation. We are accelerating our digital transformation agenda, embedding AI, automation, and data driven decision making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role - you will be at the intersection of logistics operations, technology, and AI driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, support delivery of the business case, and drive measurable outcomes across the operation. This role is available on a hybrid basis from either our London or Woking office location. Key Responsibilities Business Analysis & Requirements Elicit, document, and validate business requirements using a range of techniques and AI capabilities. Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams. Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements. Define KPIs, success metrics, and benefits realisation frameworks for all initiatives. Stakeholder Engagement & Change Management Act as the primary liaison for 3PL Customer Services, Order management and Finance teams' Business Process Owners for transformation initiatives. Present findings, business cases, and solution options to senior leadership with clarity and confidence. Support change management activities - training, communications, and adoption tracking, to ensure sustainable implementation. Facilitate cross functional workshops, sprint reviews, and steering committee meetings. Data & Analytics Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership. Collaborate with data engineering teams to define data requirements for AI/ML model development. Champion a data driven culture across the 3PL business. AI & Digital Acceleration Identify, evaluate, and champion AI/ML and automation opportunities across the programme of work. Partner with internal teams to define requirements, design AI augmented workflows, and oversee proof of concept (PoC) delivery. Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to the programmes of work. Drive adoption of low code/no code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self service tooling. Develop and maintain a pipeline of digital innovation initiatives, including from vendors and other third party suppliers, prioritised by business impact and feasibility. Domain Expertise Extensive experience being part of a team developing and implementing innovative technology and operating models across Order management and Finance. Specific technology experience with Microsoft Dynamics 365 Suite. Operational experience within a logistics environment, preferably 3PL environment. Experience within a regulated environment, preferably pharmaceutical sector. Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment. Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence). Qualifications & Competencies Bachelor's degree in Business, Supply Chain, Information Systems, Data Science, or a related discipline. Strategic Thinking & Innovation - Sees the bigger picture and connects emerging technology to business value. Analytical Rigour - Data driven, detail oriented, and methodical in problem solving. Communication & Influence - Articulates ideas clearly, builds consensus, and drives action. Adaptability & Resilience - Thrives in ambiguity, embraces change, and iterates rapidly. Collaboration - Works effectively across functions, levels, and geographies. Results Orientation - Focused on delivering measurable business outcomes. Benefits Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request by request basis.
Data Engineering Lead London/Hybrid 12 months contract Day rate 745 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for an experienced Data Engineering Lead to join the team on an initial 12 month contract with the potential to extend. Working Monday to Friday, standard office hours you will be hybrid working being in the office 2-3 days a week. In this role you will be managing a multi-disciplinary Agile delivery squad responsible for the ingestion, transformation and delivery of critical data assets and reporting capabilities. This is a high-impact contract role within a large-scale enterprise data environment, leading delivery across complex programmes and working with stakeholders across Technology, Data, Finance, Risk and Business functions. The Opportunity You will take ownership of a dedicated Agile squad comprising Data Engineers, Reporting Engineers, Business Analysts and Testers, ensuring the successful delivery of data products and reporting solutions into a strategic enterprise data platform. Working within a Scrum of Scrums model, you will coordinate delivery activities across multiple parallel squads, balancing competing priorities, managing dependencies and ensuring programme milestones are achieved. This is a hands-on delivery leadership position requiring strong Agile expertise, stakeholder management capability and a deep understanding of data environments within corporate or investment banking. Key Responsibilities Lead the delivery of data platform initiatives from inception through to production deployment. Manage and coordinate a cross-functional Agile squad of approximately 6-10 resources including Data Engineers, Reporting Engineers, Business Analysts and Testers. Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews and Retrospectives. Own sprint execution, delivery planning and backlog management. Work closely with Product Owners and programme stakeholders to prioritise work and manage delivery expectations. Identify, manage and remove delivery impediments and risks. Coordinate dependencies across multiple Agile teams operating within a wider Scrum of Scrums framework. Ensure appropriate governance, reporting, metrics and transparency through JIRA and management information. Drive consistency and discipline around Agile delivery practices, backlog management and requirements quality. Partner with Release Management, Architecture, Data Office and Programme teams to ensure successful delivery outcomes. Provide regular updates to senior stakeholders regarding progress, risks, issues and delivery milestones. What We're Looking For Experience delivering technology or data initiatives within Agile environments. Extensive experience leading Scrum teams and operating within large-scale Scrum of Scrums environments. Strong experience delivering Data Engineering, Data Platform or Data Analytics programmes. Proven track record of managing complex delivery portfolios with multiple workstreams and dependencies. Deep understanding of data domains within corporate or investment banking. Experience working with distributed and offshore delivery teams. Strong stakeholder management skills with the ability to engage technical and non-technical audiences. Excellent knowledge of Agile methodologies, delivery governance and JIRA. Experience holding accountability for delivery outcomes against challenging programme timelines. Experience delivering solutions within Data Lakehouse environments. Understanding of Medallion Architecture. Exposure to Databricks platforms and modern cloud-based data ecosystems. Previous experience working with enterprise data transformation programmes. Qualifications Degree educated or equivalent professional experience. Agile certification or significant practical Agile delivery experience. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
24/07/2026
Contractor
Data Engineering Lead London/Hybrid 12 months contract Day rate 745 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for an experienced Data Engineering Lead to join the team on an initial 12 month contract with the potential to extend. Working Monday to Friday, standard office hours you will be hybrid working being in the office 2-3 days a week. In this role you will be managing a multi-disciplinary Agile delivery squad responsible for the ingestion, transformation and delivery of critical data assets and reporting capabilities. This is a high-impact contract role within a large-scale enterprise data environment, leading delivery across complex programmes and working with stakeholders across Technology, Data, Finance, Risk and Business functions. The Opportunity You will take ownership of a dedicated Agile squad comprising Data Engineers, Reporting Engineers, Business Analysts and Testers, ensuring the successful delivery of data products and reporting solutions into a strategic enterprise data platform. Working within a Scrum of Scrums model, you will coordinate delivery activities across multiple parallel squads, balancing competing priorities, managing dependencies and ensuring programme milestones are achieved. This is a hands-on delivery leadership position requiring strong Agile expertise, stakeholder management capability and a deep understanding of data environments within corporate or investment banking. Key Responsibilities Lead the delivery of data platform initiatives from inception through to production deployment. Manage and coordinate a cross-functional Agile squad of approximately 6-10 resources including Data Engineers, Reporting Engineers, Business Analysts and Testers. Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews and Retrospectives. Own sprint execution, delivery planning and backlog management. Work closely with Product Owners and programme stakeholders to prioritise work and manage delivery expectations. Identify, manage and remove delivery impediments and risks. Coordinate dependencies across multiple Agile teams operating within a wider Scrum of Scrums framework. Ensure appropriate governance, reporting, metrics and transparency through JIRA and management information. Drive consistency and discipline around Agile delivery practices, backlog management and requirements quality. Partner with Release Management, Architecture, Data Office and Programme teams to ensure successful delivery outcomes. Provide regular updates to senior stakeholders regarding progress, risks, issues and delivery milestones. What We're Looking For Experience delivering technology or data initiatives within Agile environments. Extensive experience leading Scrum teams and operating within large-scale Scrum of Scrums environments. Strong experience delivering Data Engineering, Data Platform or Data Analytics programmes. Proven track record of managing complex delivery portfolios with multiple workstreams and dependencies. Deep understanding of data domains within corporate or investment banking. Experience working with distributed and offshore delivery teams. Strong stakeholder management skills with the ability to engage technical and non-technical audiences. Excellent knowledge of Agile methodologies, delivery governance and JIRA. Experience holding accountability for delivery outcomes against challenging programme timelines. Experience delivering solutions within Data Lakehouse environments. Understanding of Medallion Architecture. Exposure to Databricks platforms and modern cloud-based data ecosystems. Previous experience working with enterprise data transformation programmes. Qualifications Degree educated or equivalent professional experience. Agile certification or significant practical Agile delivery experience. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
IT Workday Systems Analyst (HCM & Finance) - Leeds About this opportunity We are seeking an IT Workday Systems Analyst to join our IT team, supporting the day to day administration, configuration, and continuous improvement of Workday across Human Capital Management (HCM) and Finance. This role will ensure the platform remains secure, compliant, and reliable, while supporting business operations through effective release management, stakeholder engagement, reporting and analytics, and integration support. As a newly created position at Gleeds, this is an exciting opportunity to join during a period of significant business transformation. As a IT Workday Systems Analyst you will: Workday HCM administration Administer and configure core HCM functionality (e.g., staffing, job profiles, organisations, business processes, security roles) in line with approved design and governance. Support HR processes including hire, change job, compensation changes, leave and absence, onboarding/offboarding and data corrections, ensuring data quality and auditability. Maintain eligibility rules, condition rules, calculated fields and validations to enable efficient and compliant HR operations. Partner with HR stakeholders to translate business requirements into Workday configuration and clear operational guidance. Workday Finance administration Provide functional administration and support for Workday Finance, working with Finance stakeholders on day to day queries and continuous improvement. Support key finance processes such as supplier/customer maintenance, invoicing, expenses, approvals, period close support activities and master data governance (as applicable to Gleeds' Workday footprint). Maintain and troubleshoot finance related business processes, validations and security to support strong controls and segregation of duties. Assist with testing and deployment of Workday updates that impact finance operations, ensuring documentation and communications are in place. Reporting, analytics and data Build and maintain standard and custom reports, dashboards and prompts to meet HR and Finance operational and management reporting needs. Create and maintain calculated fields, report filters and business object dependencies with appropriate documentation and peer review. Support data quality initiatives, including validation checks, reconciliations and root cause analysis of data issues. Provide guidance on data definitions and the appropriate use of reports to enable consistent decision making. Integrations, releases and change control Support and monitor integrations between Workday and upstream/downstream systems (e.g., payroll, identity management, finance tooling), escalating to internal SMEs or vendors where required. Participate in Workday release cycles: assess impact, coordinate stakeholder testing, execute regression tests and support deployment activities. Operate within a controlled change process, ensuring changes are documented, approved and traceable (including configuration, security and report changes). Maintain system documentation, including process maps, configuration summaries, runbooks and knowledge articles. Security, controls and compliance Administer Workday security roles, domain security policies and business process security policies to meet audit, privacy and access control requirements. Support periodic access reviews, segregation of duties checks and audit requests by providing evidence and system extracts as needed. Ensure personal data is handled appropriately and in line with company policies and relevant regulations (e.g., GDPR). Promote best practice across configuration, reporting and data sharing to reduce operational risk. Support and stakeholder management Provide second line/third line support for Workday incidents, service requests and queries across HR and Finance, meeting agreed service levels. Triage issues, identify root causes and implement sustainable fixes, collaborating with HR, Finance, IT and external partners as required. Communicate clearly with stakeholders on progress, risks, workarounds and outcomes. Contribute to the Workday product roadmap by identifying opportunities to simplify processes and improve user experience. As a Gleeds team member, you will have access to: Opportunities to develop and grow your career A contributory pension scheme Employee Assistance Programme Our global travel scholarship programme Flexible working arrangements Who we're looking for: Experience, Knowledge and Key Skills Essential Proven experience administering and configuring Workday, with hands on capability across both HCM and Finance areas. Strong understanding of Workday security (domains, business process security policies, role based access) and the principles of least privilege and segregation of duties. Experience building and maintaining Workday reports, including calculated fields and complex reporting requirements. Understanding of the end to end employee lifecycle and core finance operational processes, with an ability to translate business needs into system outcomes. Experience supporting change and release cycles, including impact assessment, test planning and execution. Strong stakeholder management skills, able to work with HR, Finance and IT teams in a collaborative, service focused way. Excellent attention to detail, problem solving capability and a structured approach to troubleshooting. Desirable Workday certifications in HCM and/or Finance. Experience with Workday integrations (e.g., EIBs, Core Connectors) and/or coordination with integration specialists. Experience working in a professional services environment with multi country HR and Finance requirements. Familiarity with IT service management practices (e.g., incident/problem/change management) and ticketing tools. Exposure to audit and compliance requirements in enterprise systems. Knowledge of Prisim. Behaviours and competencies Client and stakeholder focus: Understands stakeholder needs and delivers pragmatic, high quality solutions. Ownership: Takes accountability for outcomes, follows through and escalates appropriately. Collaboration: Works effectively across HR, Finance and IT, sharing knowledge and supporting others Continuous improvement: Looks for ways to simplify processes, reduce manual effort and improve data quality. Integrity and confidentiality: Handles sensitive HR and financial information with discretion and professionalism. Qualifications Relevant experience and/or qualifications in IT, HR systems, finance systems or a related discipline. Ongoing professional development and training in Workday and related disciplines is expected. About us Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment. Gleeds is committed to an inclusive workplace where everyone feels respected and valued. We uphold the principles of Fairness, Inclusion and Respect (FIR) and embrace the diversity of our teams. As an equal opportunities employer, we provide support, flexibility and accessibility for all. If you require reasonable adjustments, please contact our Talent Team at
24/07/2026
Full time
IT Workday Systems Analyst (HCM & Finance) - Leeds About this opportunity We are seeking an IT Workday Systems Analyst to join our IT team, supporting the day to day administration, configuration, and continuous improvement of Workday across Human Capital Management (HCM) and Finance. This role will ensure the platform remains secure, compliant, and reliable, while supporting business operations through effective release management, stakeholder engagement, reporting and analytics, and integration support. As a newly created position at Gleeds, this is an exciting opportunity to join during a period of significant business transformation. As a IT Workday Systems Analyst you will: Workday HCM administration Administer and configure core HCM functionality (e.g., staffing, job profiles, organisations, business processes, security roles) in line with approved design and governance. Support HR processes including hire, change job, compensation changes, leave and absence, onboarding/offboarding and data corrections, ensuring data quality and auditability. Maintain eligibility rules, condition rules, calculated fields and validations to enable efficient and compliant HR operations. Partner with HR stakeholders to translate business requirements into Workday configuration and clear operational guidance. Workday Finance administration Provide functional administration and support for Workday Finance, working with Finance stakeholders on day to day queries and continuous improvement. Support key finance processes such as supplier/customer maintenance, invoicing, expenses, approvals, period close support activities and master data governance (as applicable to Gleeds' Workday footprint). Maintain and troubleshoot finance related business processes, validations and security to support strong controls and segregation of duties. Assist with testing and deployment of Workday updates that impact finance operations, ensuring documentation and communications are in place. Reporting, analytics and data Build and maintain standard and custom reports, dashboards and prompts to meet HR and Finance operational and management reporting needs. Create and maintain calculated fields, report filters and business object dependencies with appropriate documentation and peer review. Support data quality initiatives, including validation checks, reconciliations and root cause analysis of data issues. Provide guidance on data definitions and the appropriate use of reports to enable consistent decision making. Integrations, releases and change control Support and monitor integrations between Workday and upstream/downstream systems (e.g., payroll, identity management, finance tooling), escalating to internal SMEs or vendors where required. Participate in Workday release cycles: assess impact, coordinate stakeholder testing, execute regression tests and support deployment activities. Operate within a controlled change process, ensuring changes are documented, approved and traceable (including configuration, security and report changes). Maintain system documentation, including process maps, configuration summaries, runbooks and knowledge articles. Security, controls and compliance Administer Workday security roles, domain security policies and business process security policies to meet audit, privacy and access control requirements. Support periodic access reviews, segregation of duties checks and audit requests by providing evidence and system extracts as needed. Ensure personal data is handled appropriately and in line with company policies and relevant regulations (e.g., GDPR). Promote best practice across configuration, reporting and data sharing to reduce operational risk. Support and stakeholder management Provide second line/third line support for Workday incidents, service requests and queries across HR and Finance, meeting agreed service levels. Triage issues, identify root causes and implement sustainable fixes, collaborating with HR, Finance, IT and external partners as required. Communicate clearly with stakeholders on progress, risks, workarounds and outcomes. Contribute to the Workday product roadmap by identifying opportunities to simplify processes and improve user experience. As a Gleeds team member, you will have access to: Opportunities to develop and grow your career A contributory pension scheme Employee Assistance Programme Our global travel scholarship programme Flexible working arrangements Who we're looking for: Experience, Knowledge and Key Skills Essential Proven experience administering and configuring Workday, with hands on capability across both HCM and Finance areas. Strong understanding of Workday security (domains, business process security policies, role based access) and the principles of least privilege and segregation of duties. Experience building and maintaining Workday reports, including calculated fields and complex reporting requirements. Understanding of the end to end employee lifecycle and core finance operational processes, with an ability to translate business needs into system outcomes. Experience supporting change and release cycles, including impact assessment, test planning and execution. Strong stakeholder management skills, able to work with HR, Finance and IT teams in a collaborative, service focused way. Excellent attention to detail, problem solving capability and a structured approach to troubleshooting. Desirable Workday certifications in HCM and/or Finance. Experience with Workday integrations (e.g., EIBs, Core Connectors) and/or coordination with integration specialists. Experience working in a professional services environment with multi country HR and Finance requirements. Familiarity with IT service management practices (e.g., incident/problem/change management) and ticketing tools. Exposure to audit and compliance requirements in enterprise systems. Knowledge of Prisim. Behaviours and competencies Client and stakeholder focus: Understands stakeholder needs and delivers pragmatic, high quality solutions. Ownership: Takes accountability for outcomes, follows through and escalates appropriately. Collaboration: Works effectively across HR, Finance and IT, sharing knowledge and supporting others Continuous improvement: Looks for ways to simplify processes, reduce manual effort and improve data quality. Integrity and confidentiality: Handles sensitive HR and financial information with discretion and professionalism. Qualifications Relevant experience and/or qualifications in IT, HR systems, finance systems or a related discipline. Ongoing professional development and training in Workday and related disciplines is expected. About us Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment. Gleeds is committed to an inclusive workplace where everyone feels respected and valued. We uphold the principles of Fairness, Inclusion and Respect (FIR) and embrace the diversity of our teams. As an equal opportunities employer, we provide support, flexibility and accessibility for all. If you require reasonable adjustments, please contact our Talent Team at