Job Title : Application Operations Engineer - SC Location: Exeter 1 day/week on site (Tuesday) Contract Duration : 12 Months Daily Rate: £530/day (Umbrella - Maximum) IR35 Status: Inside Security Clearance: SC Supports, manages and maintains a single application or a suite of applications. They maintain services and are responsible for conducting user and security administration. Monitor applications and accountable for batch processes. In some organisations they may carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the Problem or Incident Manager. Typical Skills: Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Manage service components to ensure they meet business needs and performance targets. Implement changes and know how to apply change control procedures. Develop process efficiency, support specific activities to improve development processes and can spot or identify obvious deficiencies. Identify and register incidents allocating it to the appropriate channel. Investigate problems in systems, processes and services, with an understanding of the level of a problem. Assist in technical support activities and carry out agreed/routine maintenance and administration tasks. Understanding of the role of testing and how it works. Identify needs and engage with users or stakeholders to collate user needs evidence. Your key responsibilities include: Configuring products on the Vortex platform Using languages such as Handlebars.js/Moustache.js (product template logic) and Typst (product output layouts) Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers Reconfiguring these products once they have been onboarded Working as part the team Manage Changes, Incidents and Problems using ServiceNow Being a member of a multi-disciplinary team as it matures to support the Vortex and its users Assisting with testing, verifying and providing feedback on system functionality provided by Vortex development teams when required. General skill requirements include: Configuration Management Maintain secure configurations and accurate information. Service Availability and Capacity Management Manage service components to ensure they meet business needs and KPIs. Change Management Implement change requests. Apply change control procedures under supervision. Continual Service Improvement Understand process efficiency improvement techniques and common optimisation approaches. Support activities that improve development processes. Identify obvious process deficiencies. Incident Management Identify and log incidents. Gather required information and route incidents through the correct channels. Ownership and Initiative Take ownership of issues until they are resolved, mitigated, or transferred to a new owner. Problem Management Investigate problems affecting systems, processes, and services. Recognise whether problems are strategic, tactical, or operational. Contribute to implementing fixes and preventative measures. Technical Specialism Support technical activities. Carry out routine maintenance and administration tasks. Technical Understanding Ability to develop an awareness of relevant subject matter and a high-level understanding of key concepts. Testing Execute test scripts correctly under supervision. Understand the purpose and role of testing. User Focus Engage with users and stakeholders to gather evidence of user needs. Define and support research activities aligned to user requirements. Use qualitative and quantitative user data to drive outcomes Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
27/07/2026
Contractor
Job Title : Application Operations Engineer - SC Location: Exeter 1 day/week on site (Tuesday) Contract Duration : 12 Months Daily Rate: £530/day (Umbrella - Maximum) IR35 Status: Inside Security Clearance: SC Supports, manages and maintains a single application or a suite of applications. They maintain services and are responsible for conducting user and security administration. Monitor applications and accountable for batch processes. In some organisations they may carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the Problem or Incident Manager. Typical Skills: Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Manage service components to ensure they meet business needs and performance targets. Implement changes and know how to apply change control procedures. Develop process efficiency, support specific activities to improve development processes and can spot or identify obvious deficiencies. Identify and register incidents allocating it to the appropriate channel. Investigate problems in systems, processes and services, with an understanding of the level of a problem. Assist in technical support activities and carry out agreed/routine maintenance and administration tasks. Understanding of the role of testing and how it works. Identify needs and engage with users or stakeholders to collate user needs evidence. Your key responsibilities include: Configuring products on the Vortex platform Using languages such as Handlebars.js/Moustache.js (product template logic) and Typst (product output layouts) Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers Reconfiguring these products once they have been onboarded Working as part the team Manage Changes, Incidents and Problems using ServiceNow Being a member of a multi-disciplinary team as it matures to support the Vortex and its users Assisting with testing, verifying and providing feedback on system functionality provided by Vortex development teams when required. General skill requirements include: Configuration Management Maintain secure configurations and accurate information. Service Availability and Capacity Management Manage service components to ensure they meet business needs and KPIs. Change Management Implement change requests. Apply change control procedures under supervision. Continual Service Improvement Understand process efficiency improvement techniques and common optimisation approaches. Support activities that improve development processes. Identify obvious process deficiencies. Incident Management Identify and log incidents. Gather required information and route incidents through the correct channels. Ownership and Initiative Take ownership of issues until they are resolved, mitigated, or transferred to a new owner. Problem Management Investigate problems affecting systems, processes, and services. Recognise whether problems are strategic, tactical, or operational. Contribute to implementing fixes and preventative measures. Technical Specialism Support technical activities. Carry out routine maintenance and administration tasks. Technical Understanding Ability to develop an awareness of relevant subject matter and a high-level understanding of key concepts. Testing Execute test scripts correctly under supervision. Understand the purpose and role of testing. User Focus Engage with users and stakeholders to gather evidence of user needs. Define and support research activities aligned to user requirements. Use qualitative and quantitative user data to drive outcomes Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
Pensions Administrator (Bulk Purchase Annuities)Applylocations: Hybrid - Crawley: Hybrid - Reading: Hybrid - Cheadle: Hybrid - Exeter: Hybrid - Worthingtime type: Full timeposted on: Posted Todayjob requisition id: R17508Management LevelHEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ is seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. You should have a minimum of 1 years' experience in the pensions industry, ideally in the area of Bulk Purchase Annuities and/or Defined Benefit Pension Scheme Administration. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide, both buy in and buy out, administration services to customers, working to agreed targets Putting the member experience at the heart of everything member transaction we lead upon Interpreting and applying Trustee membership movements to the insured population during buy in administration To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Collating and escalating Trustee and client enquiries (oral and written) Drafting of non-standard correspondence in response to customer and client enquiries Collating and analysing data and produces routine reports Performing and issuing pension calculations including manual calculations Checking and reviewing Trustee's pension calculation during buy in administration Carrying out projects and ad-hoc activities, as determined by your Team Leader The successful candidate will demonstrate the following experience skills and behaviours Build and maintain relationships with internal stakeholders, Trustee administrators and client stakeholders Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems • Strong numeracy and literacy skills Previous experience of Defined Benefits Pensions is preferred Knowledge of Bulk Purchase Annuities is desirable Proven track record of quality, timely delivery What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. Equal Opportunity Statement We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. About UsOur people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
26/07/2026
Full time
Pensions Administrator (Bulk Purchase Annuities)Applylocations: Hybrid - Crawley: Hybrid - Reading: Hybrid - Cheadle: Hybrid - Exeter: Hybrid - Worthingtime type: Full timeposted on: Posted Todayjob requisition id: R17508Management LevelHEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ is seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. You should have a minimum of 1 years' experience in the pensions industry, ideally in the area of Bulk Purchase Annuities and/or Defined Benefit Pension Scheme Administration. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide, both buy in and buy out, administration services to customers, working to agreed targets Putting the member experience at the heart of everything member transaction we lead upon Interpreting and applying Trustee membership movements to the insured population during buy in administration To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Collating and escalating Trustee and client enquiries (oral and written) Drafting of non-standard correspondence in response to customer and client enquiries Collating and analysing data and produces routine reports Performing and issuing pension calculations including manual calculations Checking and reviewing Trustee's pension calculation during buy in administration Carrying out projects and ad-hoc activities, as determined by your Team Leader The successful candidate will demonstrate the following experience skills and behaviours Build and maintain relationships with internal stakeholders, Trustee administrators and client stakeholders Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems • Strong numeracy and literacy skills Previous experience of Defined Benefits Pensions is preferred Knowledge of Bulk Purchase Annuities is desirable Proven track record of quality, timely delivery What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. Equal Opportunity Statement We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. About UsOur people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
Senior Pension AdministratorApplylocations: UK Leatherhead: UK Edinburgh: UK Glasgow: UK Exeter: UK Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104496 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is a hybrid position where you will work from any Aptia office as well as from your home address. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
26/07/2026
Full time
Senior Pension AdministratorApplylocations: UK Leatherhead: UK Edinburgh: UK Glasgow: UK Exeter: UK Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104496 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is a hybrid position where you will work from any Aptia office as well as from your home address. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
A leading employment agency is offering a fantastic opportunity for a Senior Administrator in their legal department located on the outskirts of Exeter. This role involves providing comprehensive legal support, drafting documents, and liaising with clients. Key qualifications include strong organisational skills and a passion for the legal field. The company fosters a friendly workplace with opportunities for professional development and offers competitive benefits including a salary of up to £35K.
25/07/2026
Full time
A leading employment agency is offering a fantastic opportunity for a Senior Administrator in their legal department located on the outskirts of Exeter. This role involves providing comprehensive legal support, drafting documents, and liaising with clients. Key qualifications include strong organisational skills and a passion for the legal field. The company fosters a friendly workplace with opportunities for professional development and offers competitive benefits including a salary of up to £35K.
We have a fantastic opportunity to join a super-friendly and forward-thinking business in their legal department. If you enjoy a happy and sociable workplace where you can use your great attention to detail and love of processes, then read on! Job Title: Senior Administrator (Legal Department) Location: Exeter (outskirts) Salary: up to £35K dep on experience Hours: 9.00am to 5.30pm Monday to Friday Benefits: 25 days plus bank holidays,5% employer pension contributions, free onsite parking, private medical cover, many social events! The Company Set in beautiful modern offices situated on the outskirts of Exeter just off the M5, this prestigious finance company has been supporting businesses and helping them grow to their true potential for almost 50 years now, offering clients the human touch and a first-class service. Additionally, they have high employee retention, providing support and development opportunities, along with a friendly and relaxed working culture, ensuring staff wellbeing is constantly nurtured. Their highly desirable location is perfect for either running and bike riding at lunch or likewise making the most of the nearby cafe / retail facilities. Key Responsibilities Provide comprehensive legal support to the legal team, ensuring the smooth operation of legal processes. Assist in drafting legal documents, contracts, and agreements. Conduct legal research to support case preparation and strategy. Maintain organised records and files, ensuring compliance with legal regulations. Liaise with clients and external stakeholders, providing excellent service and communication. Collaborate with team members to drive projects forward efficiently. What You Bring A positive attitude and a passion for the legal field! Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and legal research tools. Previous experience in a legal environment is a plus but not mandatory but must have worked within regulated services A proactive approach to problem solving and the ability to work independently or as part of a team. What We Offer Competitive salary package. Opportunities for professional development and career growth. A vibrant workplace culture that fosters teamwork and innovation. How to Apply If you are excited about this opportunity and ready to make a difference, we would love to hear from you! Please apply online or send your CV to . Apply today and be part of a team that values your contributions and fosters your professional growth. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
25/07/2026
Full time
We have a fantastic opportunity to join a super-friendly and forward-thinking business in their legal department. If you enjoy a happy and sociable workplace where you can use your great attention to detail and love of processes, then read on! Job Title: Senior Administrator (Legal Department) Location: Exeter (outskirts) Salary: up to £35K dep on experience Hours: 9.00am to 5.30pm Monday to Friday Benefits: 25 days plus bank holidays,5% employer pension contributions, free onsite parking, private medical cover, many social events! The Company Set in beautiful modern offices situated on the outskirts of Exeter just off the M5, this prestigious finance company has been supporting businesses and helping them grow to their true potential for almost 50 years now, offering clients the human touch and a first-class service. Additionally, they have high employee retention, providing support and development opportunities, along with a friendly and relaxed working culture, ensuring staff wellbeing is constantly nurtured. Their highly desirable location is perfect for either running and bike riding at lunch or likewise making the most of the nearby cafe / retail facilities. Key Responsibilities Provide comprehensive legal support to the legal team, ensuring the smooth operation of legal processes. Assist in drafting legal documents, contracts, and agreements. Conduct legal research to support case preparation and strategy. Maintain organised records and files, ensuring compliance with legal regulations. Liaise with clients and external stakeholders, providing excellent service and communication. Collaborate with team members to drive projects forward efficiently. What You Bring A positive attitude and a passion for the legal field! Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and legal research tools. Previous experience in a legal environment is a plus but not mandatory but must have worked within regulated services A proactive approach to problem solving and the ability to work independently or as part of a team. What We Offer Competitive salary package. Opportunities for professional development and career growth. A vibrant workplace culture that fosters teamwork and innovation. How to Apply If you are excited about this opportunity and ready to make a difference, we would love to hear from you! Please apply online or send your CV to . Apply today and be part of a team that values your contributions and fosters your professional growth. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
UPP (Exeter) Limited is seeking an Administrator for a full time, permanent role (37.5 hours) based in Exeter. The role involves operating a property management database, monitoring reactive and planned maintenance, and providing reception cover for the offices. You will welcome visitors, manage contractor access and key records, and liaise with the university client, sub contractors and residents as required.
23/07/2026
Full time
UPP (Exeter) Limited is seeking an Administrator for a full time, permanent role (37.5 hours) based in Exeter. The role involves operating a property management database, monitoring reactive and planned maintenance, and providing reception cover for the offices. You will welcome visitors, manage contractor access and key records, and liaise with the university client, sub contractors and residents as required.
Job Overview Administrator - full time, permanent (37.5 hours per week, 9am-5pm Mon-Fri), salary £27,615 per annum. Duties include operating a computer based property management database, monitoring reactive work and planned maintenance, and providing reception services for the offices. Responsibilities Provide a reception service and manage visitor, contractor, and key issuance records. Liaise with the university client, sub contractors, UPP RSL staff and residents as necessary. Assist managers in coordinating on site activities, day to day administration and production of various reports. Procure goods and services through the UPP RSL purchase system: produce purchase orders, receive goods, and submit orders for authorisation. Maintain all technical, statutory and personnel records held on site. Qualifications Experience in a similar role and environment, excellent communication and organisational skills, strong attention to detail, and a passion to deliver a high quality service. Benefits 25 days holiday plus bank holidays Life insurance and pension scheme Cycle to work scheme Store discounts and access to the UPP Rewards portal with retailer, restaurant and gym discounts Two paid volunteering days per year Diversity, Inclusion & Belonging We are an inclusive, flexible and supportive employer committed to investing in people through training and development, and we have earned an Investors in People Gold award. About UPP UPP is the UK's leading provider of on campus residential and academic accommodation, with over 35000 beds and more than 500000 students housed since 2000. We design, build, fund and operate student accommodation and campus facilities exclusively for higher education. Recruitment and Vetting Offers are subject to satisfactory vetting, including employment references covering the past three years, additional vetting and barring checks, and a basic DBS check.
23/07/2026
Full time
Job Overview Administrator - full time, permanent (37.5 hours per week, 9am-5pm Mon-Fri), salary £27,615 per annum. Duties include operating a computer based property management database, monitoring reactive work and planned maintenance, and providing reception services for the offices. Responsibilities Provide a reception service and manage visitor, contractor, and key issuance records. Liaise with the university client, sub contractors, UPP RSL staff and residents as necessary. Assist managers in coordinating on site activities, day to day administration and production of various reports. Procure goods and services through the UPP RSL purchase system: produce purchase orders, receive goods, and submit orders for authorisation. Maintain all technical, statutory and personnel records held on site. Qualifications Experience in a similar role and environment, excellent communication and organisational skills, strong attention to detail, and a passion to deliver a high quality service. Benefits 25 days holiday plus bank holidays Life insurance and pension scheme Cycle to work scheme Store discounts and access to the UPP Rewards portal with retailer, restaurant and gym discounts Two paid volunteering days per year Diversity, Inclusion & Belonging We are an inclusive, flexible and supportive employer committed to investing in people through training and development, and we have earned an Investors in People Gold award. About UPP UPP is the UK's leading provider of on campus residential and academic accommodation, with over 35000 beds and more than 500000 students housed since 2000. We design, build, fund and operate student accommodation and campus facilities exclusively for higher education. Recruitment and Vetting Offers are subject to satisfactory vetting, including employment references covering the past three years, additional vetting and barring checks, and a basic DBS check.
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
21/07/2026
Contractor
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
17/07/2026
Contractor
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
IT Field Technician (2nd/3rd Line Support) - West Country (M5 Corridor) Location: Covering the M5 Corridor from Birmingham to Exeter, including Devon & Cornwall Salary: £32,500 - £38,000 Basic (dependent on experience) Benefits: Company Car or £6,000 Car Allowance, Mobile Phone, Laptop, Pension Scheme, Perkbox, Uniform, with the opportunity to join a Private Medical Scheme. The Opportunity Are you an experienced IT Support Engineer looking for a varied field-based role where no two days are the same? We're recruiting on behalf of a well-established, award-winning Managed IT and VoIP Solutions provider that continues to experience impressive growth across the UK. Due to continued expansion, they're looking to appoint a customer-focused IT Field Technician to support clients throughout the West Country. This is an excellent opportunity to join a business that genuinely invests in its people through ongoing training, career progression and exposure to a wide range of modern Microsoft technologies. The Role Reporting to the IT Service Manager, you'll provide onsite and remote 2nd and 3rd Line support to a diverse customer base across the M5 corridor, from Birmingham through to Exeter, Devon and Cornwall. As a trusted technical specialist, you'll be responsible for resolving complex IT issues, building strong customer relationships and ensuring clients receive an exceptional level of service. This is a hands on, customer facing position requiring regular travel, occasional overnight stays and the flexibility to support customers outside of standard business hours when required. Key Responsibilities Deliver high quality onsite and remote 2nd/3rd Line IT support. Diagnose, troubleshoot and resolve hardware, software and network issues. Act as the technical escalation point for customer support queries. Build strong relationships with customers through regular onsite visits. Ensure service levels are consistently achieved in line with SLAs. Install, configure and support Microsoft infrastructure and cloud technologies. Maintain accurate customer documentation, licensing and asset records. Work proactively with the wider IT and Sales teams to identify improvement opportunities. Provide advice on best practice, security and future technology solutions. What We're Looking For You'll have at least 2 years' experience in a 2nd or 3rd Line IT Support role, ideally within a Managed Service Provider (MSP) environment, together with excellent communication skills and a genuine passion for delivering outstanding customer service. Technical Skills Experience with most of the following: Microsoft Windows Server 2016/2019/2022 Windows 10 & Windows 11 Microsoft 365 Administration Microsoft 365 migrations and tenant deployments Microsoft Entra ID Active Directory & Azure AD Connect Microsoft Intune (MDM & MAM) Microsoft Defender Suite Networking including routers, switches and firewalls WatchGuard Firewalls (preferred) Backup and Disaster Recovery principles RMM platforms such as Datto or TeamViewer Helpdesk systems such as Autotask VoIP solutions (3CX experience advantageous) General networking and connectivity troubleshooting About You You'll be someone who enjoys working independently whilst taking ownership of customer issues from start to finish. You'll also possess: Outstanding customer service skills Strong troubleshooting and analytical ability Excellent verbal and written communication skills A proactive, can do attitude Professional presentation and approach The ability to prioritise a busy workload Full UK Driving Licence Flexibility to travel throughout the region, including occasional overnight stays If you're an ambitious IT Engineer looking to join a successful business where your technical expertise is valued and your career can develop, we'd love to hear from you. SER-IN
16/07/2026
Full time
IT Field Technician (2nd/3rd Line Support) - West Country (M5 Corridor) Location: Covering the M5 Corridor from Birmingham to Exeter, including Devon & Cornwall Salary: £32,500 - £38,000 Basic (dependent on experience) Benefits: Company Car or £6,000 Car Allowance, Mobile Phone, Laptop, Pension Scheme, Perkbox, Uniform, with the opportunity to join a Private Medical Scheme. The Opportunity Are you an experienced IT Support Engineer looking for a varied field-based role where no two days are the same? We're recruiting on behalf of a well-established, award-winning Managed IT and VoIP Solutions provider that continues to experience impressive growth across the UK. Due to continued expansion, they're looking to appoint a customer-focused IT Field Technician to support clients throughout the West Country. This is an excellent opportunity to join a business that genuinely invests in its people through ongoing training, career progression and exposure to a wide range of modern Microsoft technologies. The Role Reporting to the IT Service Manager, you'll provide onsite and remote 2nd and 3rd Line support to a diverse customer base across the M5 corridor, from Birmingham through to Exeter, Devon and Cornwall. As a trusted technical specialist, you'll be responsible for resolving complex IT issues, building strong customer relationships and ensuring clients receive an exceptional level of service. This is a hands on, customer facing position requiring regular travel, occasional overnight stays and the flexibility to support customers outside of standard business hours when required. Key Responsibilities Deliver high quality onsite and remote 2nd/3rd Line IT support. Diagnose, troubleshoot and resolve hardware, software and network issues. Act as the technical escalation point for customer support queries. Build strong relationships with customers through regular onsite visits. Ensure service levels are consistently achieved in line with SLAs. Install, configure and support Microsoft infrastructure and cloud technologies. Maintain accurate customer documentation, licensing and asset records. Work proactively with the wider IT and Sales teams to identify improvement opportunities. Provide advice on best practice, security and future technology solutions. What We're Looking For You'll have at least 2 years' experience in a 2nd or 3rd Line IT Support role, ideally within a Managed Service Provider (MSP) environment, together with excellent communication skills and a genuine passion for delivering outstanding customer service. Technical Skills Experience with most of the following: Microsoft Windows Server 2016/2019/2022 Windows 10 & Windows 11 Microsoft 365 Administration Microsoft 365 migrations and tenant deployments Microsoft Entra ID Active Directory & Azure AD Connect Microsoft Intune (MDM & MAM) Microsoft Defender Suite Networking including routers, switches and firewalls WatchGuard Firewalls (preferred) Backup and Disaster Recovery principles RMM platforms such as Datto or TeamViewer Helpdesk systems such as Autotask VoIP solutions (3CX experience advantageous) General networking and connectivity troubleshooting About You You'll be someone who enjoys working independently whilst taking ownership of customer issues from start to finish. You'll also possess: Outstanding customer service skills Strong troubleshooting and analytical ability Excellent verbal and written communication skills A proactive, can do attitude Professional presentation and approach The ability to prioritise a busy workload Full UK Driving Licence Flexibility to travel throughout the region, including occasional overnight stays If you're an ambitious IT Engineer looking to join a successful business where your technical expertise is valued and your career can develop, we'd love to hear from you. SER-IN
