145 jobs found

Level 1 Cyber Security Analyst Must have an Active DV Clearance as immediate starts available Level 1 Cyber Security Analyst Responsibilities Monitor SIEM tooling to identify potential security threats. Perform initial investigation and triage of security alerts. Escalate incidents in line with defined processes. Oversee Security Operators during shift activities. Identify and report faults within monitoring tools. Support continuous security monitoring across a 24x7 operation. Follow incident management processes to ensure timely response. Level 1 Cyber Security Analyst Skills and Experience Experience within cyber security or security operations environments. Strong understanding of SIEM tools and alert handling. Technical knowledge across enterprise IT such as networks or Servers. Ability to lead activities within a shift environment. Strong communication skills across technical teams. Level 1 Cyber Security Analyst Additional Information To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

# GIS Analyst/Developer Job Introduction Skillset: Use of ESRI ArcGIS Software and FME to maintain business critical systems, as well as coding skills (i.e. experience with ArcPy, ArcGIS API for JS, Arcade) Job location: Xavier House Working hours: Weekdays or as required Contract: PermanentThis is an exciting opportunity to be involved in a project which will expose the candidate to a wide range of systems, software, skills, expertise and insight. The GIS Technician/Developer is a member of the GIS Team which sits within the BIM Team at SCS Railways. The candidate would be responsible for supporting one of the delivery units in SCS with their GIS requests, alongside developing cutting-edge GIS solutions for the wider project. This role would be ideal for a professional with GIS skills in the ESRI suite of software, who also has a good foundation in using ETL tools such as Safe FME for managing efficient workflows and automations. Role This role will provide opportunities for the successful candidate to use their experience and knowledge in a range of Geographic Information Systems (predominantly the ArcGIS suite and FME). It will require the successful candidate to use FME to develop and maintain applications for use by the wider project, to facilitate automation in specific tasks. Develop custom scripts and routines to automate geoprocessing tasks, spatial analysis, and data workflows. Manage, develop and deliver bespoke mobile solutions utilising GIS systems for efficient working practices across our sites. Database reconciliation; sorting, tidying and organising of GIS data. The ideal candidate would continuously strive to improve the database, proactively searching for new information that can be integrated into the data. Where errors are discovered - investigating and fixing the problem.The successful candidate will have exposure to the latest geospatial technologies being implemented in such a project (Mobile solutions, IoT, 3D/4D in GIS). Role Responsibility Key responsibilities Design and develop automated workflows using FME/Python/ModelBuilder to process data. Identifying and implementing the most appropriate and efficient geospatial workflows and processes. Use of Python (including ArcPy and ArcGIS Python API), ArcGIS API for JS, and Arcade. Develop and maintain digital permitting systems (business critical solutions, built upon ESRI Survey123). Produce creative and innovative GIS solutions using the latest set of tools available within the ESRI suite, and self-developed custom solutions to specific requests. Integration of 3D BIM models into GIS - data processing and visualization. Develop and maintain bespoke GIS interfaces and data to provide user access to complex datasets. Use flair and experience to bring new and exciting resolutions for data integration, analysis and visualization. Be continuously motivated to investigate when errors/problems are identified within the project GIS database. Manage data correctly and efficiently. Provide Ad Hoc assistance to colleagues (map production etc.). Metadata creation and management. The Ideal Candidate Bachelor's Degree or Master's Degree in GIS or related geospatial disciplines. Extensive experience of Esri's ArcGIS products: ArcGIS Enterprise, ArcGIS Online and ArcGIS Pro. Experience in geospatial data reconciliation & ETL automation (e.g. FME). Experience using Mobile Solutions such as Survey123 or Collector. Good understanding of CDEs and GIS-BIM integration processes. Familiarity with relational databases (SQL, PostgreSQL/PostGIS) and data manipulation scripts (Python, R, or FME) is highly advantageous. The HS2 project uses a bespoke coordinate system: HS2 Survey Grid, therefore a thorough understanding of projections and transformations is absolutely essential. Fluent in the use of standard Microsoft Office applications (Word, PowerPoint, Excel, etc.), email/internet, other IT applications. Excellent communication and relationship building skills are required for this role. About the CompanyThe role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed servicesThe Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance.We are an equal opportunity employer and value diversity at our company. we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientationSCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role SCS Railways (C) OpenStreetMap contributorsDirections to Salary Competitive with excellent benefits package Job Reference scsrail/TP/50438/4244 Contract Type Permanent Closing Date 16 August, 2026 Job Category Tunnels & Routeway Business Unit Completion & Transitions Location London, United Kingdom Posted on 24 July, 2026 Spread the word

Contract Civic Recruitment Limited United Kingdom Posted On 23/07/2026 Job Information Technology / IT / Internet City Milton Keynes Province Milton Keynes Postal Code MK6 Job Description ICT Security Analyst - 3 Month Contract (Potential Extension) Location: Civic Offices, Milton Keynes Contract: Up to 3 Months (Potential Extension) Hours: Full Time Equipment: Laptop Provided Summary We are seeking an ICT Security Analyst to join our dynamic Local Authority ICT Security team. This role is pivotal in safeguarding critical systems, digital services, and sensitive information within a large and multifaceted organization that delivers over 200 essential public services. The successful candidate will manage cyber security risks, investigate incidents, monitor threats, and provide security guidance to internal stakeholders. Collaboration with ICT teams, service areas, suppliers, and partners is essential to integrate security into projects, operational services, and digital transformation initiatives. Responsibilities Security Monitoring & Threat Management Monitor ICT systems for cyber threats and vulnerabilities. Identify security risks and recommend mitigation strategies. Investigate suspicious activities and escalation incidents as needed. Support the ongoing monitoring of security controls. Assist in investigating and managing cyber security incidents. Support containment, recovery, and remediation activities. Document incidents and contribute to post-incident reviews. Support the management of cyber security risks. Assist with compliance against security standards and frameworks. Maintain security documentation and support audits. Security Advice & Guidance Provide security advice to ICT teams and stakeholders. Ensure security considerations are integrated into projects. Promote security best practices across the organization. Vulnerability Management Support vulnerability assessment activities. Recommend corrective actions for security findings. Ensure timely remediation of vulnerabilities. Security Awareness & Resilience Support cyber security awareness initiatives. Contribute to training and promote a positive security culture. Collaborate with suppliers and partners for secure service delivery. Support security reviews of technologies and services. Documentation & Reporting Prepare security reports and maintain accurate records. Provide updates and recommendations to senior colleagues. Requirements Requirements: Experience in ICT Security, Information Security, or Cyber Security roles. Experience monitoring and responding to security incidents. Knowledge of cyber security principles and best practices. Experience with security tools and incident management processes. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Experience in Local Authority or Public Sector. Familiarity with security frameworks like Cyber Essentials, ISO 27001, or NIST. Experience with cloud technologies and modern digital platforms. Security related certifications (e.g., CompTIA Security+, CISSP, CISM, CEH, Microsoft Security Certifications). What's on Offer? Competitive hourly rate of £24.75 (Umbrella). Contract duration of up to 3 months with potential for extension. Full-time role based in Civic Offices, Milton Keynes. Laptop provided and bi-weekly pay. Opportunity to work in a large Local Authority environment with exposure to cyber security, risk management, and digital transformation projects. Applications are encouraged from candidates with experience as an ICT Security Analyst, Information Security Analyst, Cyber Security Analyst, Security Operations Analyst, IT Risk Analyst, Cyber Security Officer, Information Governance Security Officer, or Security Compliance Analyst.

At Cromwell we support amazing businesses in the UK and internationally to keep their operations running and people safe, and our goal is to become the easiest company for them to deal with. We're expanding our Digital team and are looking for a Digital Business Analyst to join us in a hands on role at the heart of our B2B eCommerce platform. This hands on role sits at the heart of our B2B eCommerce platform and suits someone who enjoys Agile delivery, cross functional collaboration, and turning complexity into clarity. Purpose of Role In this hybrid role, based between remote working and our Digital Hub in Leicester, you'll help shape delivery ready requirements for our digital product roadmap. You'll take scope from the Product Owner and translate it into well defined user stories, leading structured requirement sessions, aligning with stakeholders, and producing INVEST compliant stories with clear Gherkin syntax acceptance criteria. By removing ambiguity early, you'll give delivery teams the clarity they need to estimate, build, test, and release with confidence. Role Responsibilities As a Digital Business Analyst your responsibilities will be to: Requirements Elicitation and Collaboration Facilitate and Engage: Plan and lead structured sessions, workshops, interviews, and walkthroughs with business stakeholders, subject matter experts, designers, and QA teams. Uncover the Details: Ask precise, targeted questions to surface the full scope of a requirement, including edge cases, dependencies, and exceptions. Validate and Refine: Document requirements clearly and consistently, using agreed templates and formats, and validate them with stakeholders to confirm accuracy before any coding begins. User Story Writing Craft INVEST compliant Stories: Translate confirmed requirements into stories that are Independent, Negotiable, Valuable, Estimable, Small, and Testable (INVEST). Write Gherkin syntax Acceptance Criteria: Author clear Given/When/Then acceptance criteria for every story so QA can test directly and without ambiguity. Decompose and Manage: Break down large, complex requirements into appropriately sized stories for sprint delivery. Quality Control: Proactively flag stories that are too large, too vague, or carry unresolved dependencies before they enter and slow down the sprint. Backlog Readiness & Quality Control Set the Bar High: Produce stories to a consistently high standard of quality. They must be fully written, sized, and free of open questions before you present them to the Product Owner for final approval. Eliminate Ambiguity: Ensure every single story submitted for review has clear Gherkin acceptance criteria, zero unresolved dependencies, and sufficient detail for the development team to estimate and build with total confidence. Partner with QA: Work closely with QA to ensure acceptance criteria provide sufficient coverage for test case creation. Triage defects: help sort through issues raised during testing. You will clarifying whether they represent bugs, missed requirements, or scope changes. Support UAT: Guide business stakeholders through User Acceptance Testing (UAT) by helping them understand exactly what is in scope and how to validate it. Stakeholder Communication Be the Go To Contact: Act as the day to day point of contact for any and all requirements queries from the development and QA teams. Learn and Adapt Fast: Quickly absorb new concepts, domain knowledge, and technical context, then apply them immediately to clarify and refine requirements with precision. Communicate with impact: Deliver clear requirements in both written and verbal forms. This applies whether you are leading a structured workshop, jumping on an ad hoc call to resolve an ambiguity, or writing a well documented story. Drive Resolution: Proactively elevate blockers and open questions promptly. You and the Product Owner will ensure every issue has a clear owner and a resolution deadline. Key Relationships Our Internal Teams: You will collaborate with Digital, IT, Customer Service, Customer Experience, Sales, Commercial, Marketing, Merchandising, Supply Chain, and Operations teams across Cromwell. Our Customers: You will get to understand the real world needs of both our B2B and B2C e commerce users and customers. Our External Partners: we work with third party vendors and integration partners to help deliver the tech solutions. Qualifications, Skills, Experience and Knowledge 5+ years' experience in a Business Analyst role within a digital or technology delivery environment. Demonstrable experience writing INVEST compliant user stories with Gherkin syntax acceptance criteria (Given / When / Then). Strong, structured elicitation skills - able to plan and run requirement gathering sessions that produce complete, accurate outputs. Ecommerce domain experience - solid understanding of digital commerce concepts including product catalogues, pricing, checkout flows, order management, and customer account structures. Experience working in Agile/Scrum teams with a clear understanding of sprint ceremonies and backlog management. Meticulous attention to detail - you notice what is missing, not just what is there. Strong verbal and written communication - equally comfortable running a live clarification call as writing precise, unambiguous documentation. Fast learner - able to quickly pick up unfamiliar domain concepts, assimilate information from multiple sources, and use it immediately to ask better questions and write sharper requirements. B2B ecommerce experience - familiarity with buyer/seller account hierarchies, contract pricing, approval workflows, bulk ordering, or trade account management. Relevant certifications (e.g. BCS Business Analysis, ISTQB Foundation, or similar). Proficiency with project and collaboration tools - we use con, Figma, and Miro. eProcurement knowledge - experience with standards or platforms such as PunchOut (cXML/OCI), EDI, or procurement system integrations (e.g. SAP Ariba, Coupa, Jaggaer). API requirements documentation - comfortable eliciting and writing requirements for API driven integrations, including RESTful endpoints, request/response structures, and error handling. SQL - able to query databases to validate data, investigate requirements, and support QA with test data analysis; experience with PostgreSQL is a plus. AI/automation familiarity - awareness of how AI features (e.g. search personalisation, recommendations, chatbots) are specified and delivered in a digital product context. Familiarity with cloud environments, particularly AWS, and an understanding of how cloud infrastructure decisions may surface as requirements constraints. Experience collaborating with UX/UI designers - reviewing wireframes and translating design decisions into story level requirements. Experience supporting or working alongside QA in test case creation or UAT. What Excellent Looks Like You'll be thriving in this role if you: Run elicitation sessions that produce complete, validated requirements - first time, every time. Write stories and Gherkin criteria that development and QA can act on without a single clarification question. Maintain a backlog where every story submitted for review is genuinely ready - no gaps, no assumptions, no blockers. Spot missing edge cases, conflicting requirements, or undefined error states before they reach development. Keep stakeholders informed, requirements documented, and the team unblocked. What We Offer The chance to be part of an exciting growth journey and make a real impact on a platform used by businesses across the UK and internationally. The opportunity to make a real difference to the experience of businesses that depend on us every day. A collaborative, friendly Digital team with a hybrid working setup - part remote, part on site at our Digital Hub in Leicester. Competitive salary and benefits package. Cromwell is committed to being an Equal Opportunity Employer We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.

Job IntroductionSkillset: Use of ESRI ArcGIS Software and FME to maintain business critical systems, as well as coding skills (i.e. experience with ArcPy, ArcGIS API for JS, Arcade) Job location: Xavier HouseWorking hours: Weekdays or as requiredContract: Permanent This is an exciting opportunity to be involved in a project which will expose the candidate to a wide range of systems, software, skills, expertise and insight. The GIS Technician/Developer is a member of the GIS Team which sits within the BIM Team at the company. The candidate would be responsible for supporting one of the delivery units in SCS with their GIS requests, alongside developing cutting-edge GIS solutions for the wider project. This role would be ideal for a professional with GIS skills in the ESRI suite of software, who also has a good foundation in using ETL tools such as Safe FME for managing efficient workflows and automations. Role This role will provide opportunities for the successful candidate to use their experience and knowledge in a range of Geographic Information Systems (predominantly the ArcGIS suite and FME). It will require the successful candidate to use FME to develop and maintain applications for use by the wider project, to facilitate automation in specific tasks. Develop custom scripts and routines to automate geoprocessing tasks, spatial analysis, and data workflows. Manage, develop and deliver bespoke mobile solutions utilising GIS systems for efficient working practices across our sites. Database reconciliation; sorting, tidying and organising of GIS data. The ideal candidate would continuously strive to improve the database, proactively searching for new information that can be integrated into the data. Where errors are discovered - investigating and fixing the problem. The successful candidate will have exposure to the latest geospatial technologies being implemented in such a project (Mobile solutions, IoT, 3D/4D in GIS). Main ResponsibilitiesKey responsibilities Design and develop automated workflows using FME/Python/ModelBuilder to process data. Identifying and implementing the most appropriate and efficient geospatial workflows and processes. Use of Python (including ArcPy and ArcGIS Python API), ArcGIS API for JS, and Arcade. Develop and maintain digital permitting systems (business critical solutions, built upon ESRI Survey123). Produce creative and innovative GIS solutions using the latest set of tools available within the ESRI suite, and self-developed custom solutions to specific requests. Integration of 3D BIM models into GIS - data processing and visualization. Develop and maintain bespoke GIS interfaces and data to provide user access to complex datasets. Use flair and experience to bring new and exciting resolutions for data integration, analysis and visualization. Be continuously motivated to investigate when errors/problems are identified within the project GIS database. Manage data correctly and efficiently. Provide Ad Hoc assistance to colleagues (map production etc.). Metadata creation and management. The Ideal Candidate Bachelor's Degree or Master's Degree in GIS or related geospatial disciplines. Extensive experience of Esri's ArcGIS products: ArcGIS Enterprise, ArcGIS Online and ArcGIS Pro. Experience in geospatial data reconciliation & ETL automation (e.g. FME). Experience using Mobile Solutions such as Survey123 or Collector. Good understanding of CDEs and GIS-BIM integration processes. Familiarity with relational databases (SQL, PostgreSQL/PostGIS) and data manipulation scripts (Python, R, or FME) is highly advantageous. The HS2 project uses a bespoke coordinate system: HS2 Survey Grid (Description of HS2 Survey Grid), therefore a thorough understanding of projections and transformations is absolutely essential. Fluent in the use of standard Microsoft Office applications (Word, PowerPoint, Excel, etc.), email/internet, other IT applications. Excellent communication and relationship building skills are required for this role. About The Company The role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed services The Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation the company is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role

IT Business Solutions Manager - EMEA & Wellness Hybrid - at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme. The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation teams. The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations, and driving digital and technology enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. The EMEA & Wellness business portfolio spans multiple markets, brands and business models, with varying levels of technology maturity, operational complexity and demand. This creates a significant opportunity to improve alignment, consistency and value delivery through stronger integration of business and IT. This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape, prioritise and deliver technology solutions that support both day to day operations and longer term strategic outcomes. Working closely with Regional IT and Enterprise teams, the BSM will operate within a highly collaborative, matrixed environment to drive aligned, scalable and effective delivery across the region. Role Purpose The Business Solutions Manager, EMEA & Wellness, is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses, including France, the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape, this role ensures that business priorities are clearly understood, translated into actionable technology roadmaps, and delivered through to measurable outcomes. This role plays a critical part in strengthening regional integration-bringing consistency, visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business, the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalates and resolves high impact or recurring operational issues. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills & Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, including across multiple markets, business units or functions with differing levels of maturity. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working across geographically distributed or multi market business environments, with an understanding of varying business models, regulatory considerations and operational complexity, is advantageous. Benefits We empower each associate to become more at Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Equal Opportunity Employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process . click apply for full job details

IT Business Solutions Manager - Global Product Innovation Hybrid-with at least 3 days out of 5 per week onsite at our Quedgeley offices Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation (GPI) teams. The EMEA IT team is responsible for delivering business-facing technology solutions, supporting day-to-day operations, and driving digital and technology-enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. Global Product Innovation (GPI) represents a critical and high-impact area for Kohler, focused on product development, innovation and delivering differentiated customer value. The nature of demand within GPI often spans early stage ideation through to scaled delivery, requiring close alignment between business ambition and technology capability. This BSM role is responsible for partnering directly with GPI stakeholders to shape, prioritise and deliver technology enabled innovation. Working across Enterprise IT teams and the broader EMEA IT function, the BSM will operate in a highly collaborative, matrixed environment to ensure that innovation initiatives are effectively translated into scalable, integrated and value driven solutions. Role Purpose The Business Solutions Manager, Global Product Innovation (GPI), is a senior IT leadership role responsible for partnering with the GPI organisation to ensure technology is effectively embedded within product innovation and development initiatives to deliver measurable business outcomes. Working closely with business, product and delivery teams, this role provides end to end accountability for aligning innovation priorities with technology strategy, architecture and execution. Focused on high value and strategically important initiatives, the role ensures that opportunities are clearly defined, prioritised and delivered with strong alignment to enterprise standards and capabilities. The BSM acts as the primary IT point of accountability for GPI, working across Regional IT and Enterprise teams to translate innovation ambition into scalable, integrated and value driven technology solutions. Core Accountabilities 1. Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. 2. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. 3. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. 4. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. 5. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. 6. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high impact or recurring operational issues. 7. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. 8. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills/Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, where priorities may not always be fully defined and require active shaping and alignment. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working in product oriented, innovation or R&D led environments, with an understanding of how technology supports product development, innovation pipelines or experimentation, is advantageous. We can offer you a lot in return! We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at Kohler is an equal opportunity employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire . click apply for full job details

IT Business Solutions Manager - EMEA & Wellness Hybrid - at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme. The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation teams. The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations, and driving digital and technology enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. The EMEA & Wellness business portfolio spans multiple markets, brands and business models, with varying levels of technology maturity, operational complexity and demand. This creates a significant opportunity to improve alignment, consistency and value delivery through stronger integration of business and IT. This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape, prioritise and deliver technology solutions that support both day to day operations and longer term strategic outcomes. Working closely with Regional IT and Enterprise teams, the BSM will operate within a highly collaborative, matrixed environment to drive aligned, scalable and effective delivery across the region. Role Purpose The Business Solutions Manager, EMEA & Wellness, is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses, including France, the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape, this role ensures that business priorities are clearly understood, translated into actionable technology roadmaps, and delivered through to measurable outcomes. This role plays a critical part in strengthening regional integration-bringing consistency, visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business, the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalates and resolves high impact or recurring operational issues. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills & Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, including across multiple markets, business units or functions with differing levels of maturity. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working across geographically distributed or multi market business environments, with an understanding of varying business models, regulatory considerations and operational complexity, is advantageous. Benefits We empower each associate to become more at Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Equal Opportunity Employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process . click apply for full job details

Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at

IT Support AnalystApplylocations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.QuadReal: Excellence lives here. Role Description The IT Support Analyst will provide end to end IT support , covering both Level 1 and Level 2 responsibilities , to users across the organisation. Operating within a real estate environment, the role supports business critical systems used by property management, finance, legal, and asset teams, ensuring IT services are reliable, secure, and responsive.The role requires a strong customer focused approach, the ability to resolve a wide range of technical issues independently, and effective collaboration with third line or external support providers where required. Responsibilities Customer Service and IT Support • Act as the first point of contact for IT incidents and service requests • Provide both first and second line support (on site, remote, and phone) • Log, manage, prioritise, and resolve tickets in line with SLAs • Diagnose and resolve desktop, laptop, mobile, and application issues • Escalate unresolved issues with clear diagnostics and documentation Microsoft 365 & Application Support • Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint • Administer user access, permissions, and groups in M365 / Entra ID • Support SharePoint site access, document libraries, and permissions • Assist users with collaboration tools and document management • Support line of business applications typical to real estate operations Devices, Infrastructure & Security • Build, configure, and support Windows 11 devices and peripherals • Provide support for printers, meeting room technology, and AV equipment • Troubleshoot basic networking issues including Wi Fi • Support endpoint management, device compliance, and security initiatives • Maintain asset records and assist with equipment lifecycle management • Apply security best practices including MFA support and data protection awareness Processes, Documentation & Improvement • Maintain accurate documentation and knowledge base articles • Support onboarding and offboarding processes • Liaise with third party vendors and service providers • Contribute to service improvements, root cause analysis, and problem management • Provide guidance or mentoring to less experienced team members as needed Experience and Qualifications Essential • Highly strong customer service skills • Experience providing both Level 1 and Level 2 IT support • Strong knowledge of Windows desktop environments • Hands on experience supporting Microsoft 365 • Experience using IT service management / ticketing systems • Ability to communicate technical issues clearly to non technical users • Strong customer service orientation • Ability to work independently and manage workload effectively Desirable • Experience in a real estate, property, finance, or regulated environment • SharePoint Online administration experience • Exposure to Intune / endpoint management • Basic PowerShell knowledge • ITIL Foundation certification • Microsoft certifications (e.g. MS 900 or similar) • Professional, approachable, and service driven • Organised with strong attention to detail • Solutions focused with a proactive mindset • Able to balance operational support with continuous improvement • Office based and/or site visits as required in the Greater London area and the North of England • Occasional out of hours or on call support may be requiredBased on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual's skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.We value diverse experiences and perspectives. Even if your skills don't align 100% with the listed qualifications or salary range, we encourage you to apply - you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.We use artificial intelligence (AI) technology - alongside human review - to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.QuadReal will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Midstream Operations Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We deliver facilities solutions to ExxonMobil globally, including five UK fuel terminals. The Midstream Operations Support role is part of a team delivering services across UK Midstream, supporting financial processes (Purchase-to-Pay), document management systems (SAP, SharePoint, OIMS/CIMS), and health and safety activities. The role involves regular interaction with client stakeholders, managing data and documentation, acting as an Ergonomic Lead, and ensuring high-quality service delivery while continuously identifying opportunities to improve and exceed customer expectations. What You'll Do: Act as a key point of contact for contract owners, Procurement, Payables, Buying, Strategic Buying, vendors, senior Midstream management, Financial Analysts, TM's, and DTM's-troubleshooting issues and responding to queries. Support the Purchase-to-Pay (PtP) process in collaboration with Procurement and Payables teams. Manage Midstream blanket purchase orders, ensuring all annual POs are raised and maintained in line with business requirements and deadlines. Oversee purchase order requests, ensuring all submissions include accurate financial coding and up-to-date vendor details. Steward and manage the UK PtP Support mailbox, ensuring timely response and resolution of queries. Create, design, and maintain SharePoint sites; act as a subject matter expert for SAP procurement issue resolution. Manage critical documentation within OIMS and CIMS systems, including the processing and publishing of new and revised procedures and manuals. Maintain and steward the Managed Document Register to ensure accuracy and compliance-ensure document management processes comply with RMG, MPI, confidentiality requirements, and database record standards. Manage WCP permits, checklists, and tags-ensuring they are updated, stocked, and distributed as required. Coordinate and minute CBRE monthly meetings. Organise events, including conferences, liaising with EMs personnel to meet all requirements. Act as Ergonomic Lead for all Hythe Terminal and Block 22 personnel. Steward monthly starter/leaver meetings. Conduct asset independent verification activities. Maintain and update distribution lists to ensure accuracy. What You'll Need: SAP Purchase to pay experience Strong experience creating and managing SharePoint and Extranet sites, including structure, permissions, and functionality. Advanced proficiency in MS Office Suite Over 4 years' administrative experience supporting corporate clients in a fast-paced environment. Proven ability to work independently, manage competing priorities, and meet deadlines under pressure. Highly organised with strong analytical skills and excellent attention to detail. Confident stakeholder communication skills, including engagement with senior management. Demonstrated commitment to Health & Safety standards and compliance. Customer-focused approach, delivering high-quality internal and external service. Awareness of data protection, controls, and governance requirements. Continuous improvement mindset with a focus on adding value and driving efficiencies. About CBRE Global Workplace Solutions: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Job Title: Senior Service Desk Analyst Location: Cardiff (Hybrid) Salary: £28,000 Contract type: Permanent About the role We're looking for a proactive and experienced Senior 1st Line Service Desk Analyst to join our team and provide exceptional customer support. In this role, you'll manage our monitoring software, troubleshoot issues, log calls, and resolve support queries quickly and efficiently. You'll handle inbound calls, emails, and service requests, providing advanced first-line support as well as taking ownership of more complex technical issues before escalating them to the relevant teams when needed. As a senior member of the Service Desk, you'll also act as a point of guidance for colleagues and help ensure our customers receive the highest level of service. The ideal candidate will be an enthusiastic communicator with a strong customer service focus, quick thinking, and detail oriented. Experience with troubleshooting and technical support is essential, but most importantly, we're looking for someone eager to learn, share their knowledge, and make an impact. Please note that this is a Hybrid role with onsite requirement 3 days a week. Applicants must be able to reliably travel to the office and where required, attend customer or business locations. What you'll do Assist customers with questions relating to supported software and platforms, ensuring all work is carried out in line with company processes, policies, and customer SLAs/OLAs. Manage our proactive monitoring software on a day-to-day basis, including logging, investigating, and resolving related service desk tickets in accordance with service guidelines. Log and update tickets accurately, maintaining detailed records of all incidents, requests, and customer interactions. Provide advanced first-line support and take ownership of more complex technical issues, escalating to the appropriate teams where required. Communicate effectively, both verbally and in writing, with customers, third party suppliers, and internal teams. Build and maintain positive working relationships with colleagues, supervisors, customers, and external partners. Support and mentor other Service Desk team members, sharing knowledge and helping to maintain high service standards. Take an active role in your own professional development, continually building the skills and knowledge needed to perform the role effectively. Support the delivery of the company's proactive services and assist with wider Service Desk operations as required. Travel to customer sites across the UK when required to meet business needs. Work from customer sites when required, providing on site support and maintaining excellent customer relationships. What we are looking for? Essential Experience of working in a technical customer service IT support role in a 1st/2nd line capacity. Exceptional customer services skills Exposure to working to SLAs Experience of working in a fast paced working environment Full and valid UK driver's licence A good understanding/working knowledge of the following technologies: Windows Operating Systems(7, 8.1, 10, 11), Microsoft Office, AV Products, PC/server security, LAN, Exchange, Active Directory A good understanding of IT support principles; e.g. desktop, networks, infrastructure Ability to use desktop software and applications- word processing, spreadsheets and graphics Office 365 experience Excellent telephone manner and customer engagement skills Proactive approach to workload and customer needs. Strong prioritisation, time management and troubleshooting skills Desirable A basic understanding of Apple Technologies SCCM/Intune experience Excellent customer service, communication and interpersonal skills- able to build and establish good working relationships internally and externally Good numeracy/literacy skills Practical problem solving and negotiation skills A relevant technical qualification Experience with ServiceNow Experience with Autotask Experience with Datto RMM Benefits Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us Health Club and Wellbeing Scheme ARO Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E-learning Hybrid working

Data Ops Application Support Analyst Job Description Department: Service Operations Reports To: App Support Lead Work Location:Chorley - Hybrid Hours of Work:37.5 Position Type:Full-Time Rate Type: Salary Grade:4 SUMMARY We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, but during your initial training period the need to be in office with other team members will be essential. The Application Support analyst will be responsible providing second line functional support for the organisation's billing/CRM platform POSITION RESPONSIBILITIES Provide second line support for CRM / Billing system incidents and queries Investigate and resolve a wide range of issues including but not limited to: Billing issues/errors in Billing Pricing, tariffs and contracts Billing exceptions, adjustments and discrepancies Operational processes within the CRM / Billing system Perform complex data fixes both individually and in bulk using SQL and or internal tools taking ownership of issues where necessary Determine root cause by distinguishing between process errors, data issues, configuration issues and system defects Escalate defects or complex issues to the Product Owners and engineering team using JIRA with clear impact assessment, supporting evidence & reproduction steps Identify recurring issues and contribute to problem management activities Support in ticket review and analysis, supporting 1st line resolution of repeatable fixes Work with other members of staff to ensure transfer of knowledge and understanding of problems, practices and processes Act as a key point of contact for operations, engineering and client facing teams Clearly explain billing outcomes and system behaviour to non-technical stakeholders Support complex client queries requiring in-depth system or process understanding Take ownership of incidents through to resolution, providing clear updates to the client on the help desk tickets Document problems and resolutions for future reference Understand the importance of change control and work within a formal change control system Understand the importance of quality control, to comply with all relevant standards and procedures and participate in quality assurance and control activities Support continuous improvement of billing processes and system usages Broader Application Support activities as and when required ABOUT YOU You must have:- Knowledge and experience in application support & functional support Knowledge and experience of working with complex energy billing platforms, billing data and operational processes Knowledge and experience of Customer Support Knowledge and experience of SQL Databases Strong attention to detail Strong problem solving and analytical skills Excellent written and oral communications Excellent Customer Service skills including Customer-Facing activity Experience working with ticketing or incident management tools Desirable:- PowerShell AWS Argo MySQL Grafana ITIL Knowledge Energy industry knowledge including complex billing Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website

Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.

Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026

IM&T Infrastructure Analyst AfC Band 5 (pro rata) per annum plus High Secure Environmental Allowance £1,818.72 per annum (Pro Rata) Hours 36 Contract Duration - Permanent Post Details : The State Hospital is the only provider of Forensic Mental Health Care in Scotland. We employ around 700 staff in a wide range of clinical and non-clinical professions and job roles. We deliver forensic mental health care to residential patients. The eHealth department at The State Hospital is seeking an Infrastructure Analyst to join the existing Infrastructure Team. The shift pattern for this post is Monday to Friday To provide the hospital with an excellent customer based first- & second-line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice. The main tasks / responsibilities are shown below. This list is not exhaustive. Installation of IT equipment across the site Scheduling / building and delivering requested equipment Managing IT Helpdesk tickets Updating systems with all relevant information Prioritise and managing workloads Assisting end users with IT issues. The role will require the candidate to work in a highly secure environment and will require some manual labour. Experience: Relevant experience of IM&T systems and hardware support Experience of a variety of Microsoft systems, applications and computer hardware is essential as is a familiarity of LAN networking and protocols such as TCP/IP. PC hardware upgrades and maintenance PC Windows operating systems installation, maintenance and upgrades Working in an IT support function Specific MS core systems, e.g. MS Azure, MS Defender, MS Office Suite, MS Server, SQL Server etc Closing Date 9th August 2026 For a informal discussion please contact John FitzGerald - Infrastructure Operations and IT Security Manager at or call . If you have any queries or require assistance regarding the application form or recruitment process, please contact the HR Team on to discuss your requirements NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. It should be noted that the State Hospital is a high secure hospital and the current organisational position based on a risk assessment is that we welcome applications from people 16-18 for non clinical roles however to be eligible for a clinical role applicants should be 18 years and older. Should you have any questions in relation to this please contact Right to Work - To work in the UK, you must have valid permission granted by UK Visas and Immigration. NHS Scotland Boards check this as part of pre-employment checks, which can be evidenced through visas or settled/pre-settled status. For details, visit the GOV.UK website. Some posts may allow sponsorship under the Skilled Worker or Health & Care Worker visa, but only if the employer is a licensed sponsor and the role meets salary thresholds. Please note: The State Hospital is NOT licensed to issue certificates of sponsorship. Applicants must already have the right to work in the UK without requiring sponsorship. It is essential that you confirm your right to work before applying. Artificial Intelligence - Candidates should provide responses that are accurate, authentic, and reflective of their own knowledge, skills, and experience. The use of artificial intelligence (AI) or other tools to assist in drafting responses is permitted, provided that all information is factual, verifiable, and can be supported by evidence if requested. By submitting your application, you confirm that your answers are truthful and represent your personal experience. Any misleading or fabricated content may result in your application being withdrawn from the recruitment process.