Business Development Manager - Local Public Services Avanade is looking for Business Development Managers who are deal hunters, deal makers, originators and self starters who can develop and win new business in a complex consulting environment with sophisticated technology solutions. What you'll do Business Growth Create a business development plan to assess, qualify, develop, and shape key opportunities in client accounts, territories, sectors and ensure continued financial health and maximum value creation for both our clients and Avanade Work closely with partners and alliances (Microsoft, Accenture, and ecosystem partners etc.) to grow the book of business Build and maintain strong long term relationships with key decision makers and influencers within client organisations in support of business development objectives Develop and implement a relationship management plan for potential client accounts (whether in an existing client account or building new "white space" territory within an industry sector) to identify and build relationships Manage key client relationships (in chosen accounts); collaborate with the Avanade Client Account Leads (ACALs), where appropriate, to drive business growth Understand client buying processes and stakeholder decision chains Engage with clients to clarify client needs and translate them into potential Avanade solution opportunities Lead / support a cross functional internal team (e.g. technical, commercial, legal) to configure bespoke solution that meets the client's mid to long term needs In collaboration with various internal stakeholders negotiate client agreements, ensuring that client requirements are met through a compelling and differentiated value proposition Collaborate internally and work as the client champion in cross functional teams to build strong external client relationships and meet client needs Act as a player coach, delivering outcomes as an individual contributor Market Strategy Develop a personal network of senior executives (e.g., via social media techniques or in person events) within the business sector and at relevant advisory and regulatory bodies Represent the organisation at major business sector events Develop a personal network of senior managers within the business sector and represent the organisation at business sector events Contribute to the account strategies across Avanade's portfolio of complex accounts Leverage market intelligence to optimise and broaden Avanade's business positioning and enhance its reputation Craft and deliver value oriented proposals to the client that clearly articulate the business benefits from adopting Microsoft based solutions from Avanade Provide thought leadership and sales collaboration with our channel partners and become a trusted advisor for the channel in chosen accounts, where appropriate Key Performance Indicators Booked Sales Target Pipeline Target Forecast Accuracy Skills and experiences Client focused Business insights Action oriented Ensures accountability Communicates effectively Interpersonal savvy Drives results Persuades Builds networks Manages complexity Collaborates About you Proven track record of selling large scale consulting engagements that include global delivery within the industry (deals over $1M in size and total quota over $5M) Highly organised with strong time management and coordination skills Resilience in dealing with multiple client stakeholders to unify the vision and strategy Natural leader who is defined by their knowledge and experience Sense of urgency surrounding a necessary action, tool, collaboration etc. required to make an impact within the industry and organisation Collaborative and able to navigate multiple cultures and styles Problem solving mindset Mature interpersonal and persuasion skills The ability to persevere in the face of challenges Relentless commitment to higher standards balanced with a pragmatic outlook Attitude of continuous improvement and seeking input Inclination to seek and analyse data from a variety of sources to support decisions Proficient in sales methodologies with a solid understanding of various sales techniques and strategies and the ability to apply them effectively Industry expertise and the ability to navigate and anticipate the industry within a particular region (if applicable) Education and/or experience in the relevant field/business Likely has 6+ years of experience in sales or business development, relationship building, acting as a trusted advisor to address customer needs, or driving sales in a solution selling environment Experience in a direct selling role
27/07/2026
Full time
Business Development Manager - Local Public Services Avanade is looking for Business Development Managers who are deal hunters, deal makers, originators and self starters who can develop and win new business in a complex consulting environment with sophisticated technology solutions. What you'll do Business Growth Create a business development plan to assess, qualify, develop, and shape key opportunities in client accounts, territories, sectors and ensure continued financial health and maximum value creation for both our clients and Avanade Work closely with partners and alliances (Microsoft, Accenture, and ecosystem partners etc.) to grow the book of business Build and maintain strong long term relationships with key decision makers and influencers within client organisations in support of business development objectives Develop and implement a relationship management plan for potential client accounts (whether in an existing client account or building new "white space" territory within an industry sector) to identify and build relationships Manage key client relationships (in chosen accounts); collaborate with the Avanade Client Account Leads (ACALs), where appropriate, to drive business growth Understand client buying processes and stakeholder decision chains Engage with clients to clarify client needs and translate them into potential Avanade solution opportunities Lead / support a cross functional internal team (e.g. technical, commercial, legal) to configure bespoke solution that meets the client's mid to long term needs In collaboration with various internal stakeholders negotiate client agreements, ensuring that client requirements are met through a compelling and differentiated value proposition Collaborate internally and work as the client champion in cross functional teams to build strong external client relationships and meet client needs Act as a player coach, delivering outcomes as an individual contributor Market Strategy Develop a personal network of senior executives (e.g., via social media techniques or in person events) within the business sector and at relevant advisory and regulatory bodies Represent the organisation at major business sector events Develop a personal network of senior managers within the business sector and represent the organisation at business sector events Contribute to the account strategies across Avanade's portfolio of complex accounts Leverage market intelligence to optimise and broaden Avanade's business positioning and enhance its reputation Craft and deliver value oriented proposals to the client that clearly articulate the business benefits from adopting Microsoft based solutions from Avanade Provide thought leadership and sales collaboration with our channel partners and become a trusted advisor for the channel in chosen accounts, where appropriate Key Performance Indicators Booked Sales Target Pipeline Target Forecast Accuracy Skills and experiences Client focused Business insights Action oriented Ensures accountability Communicates effectively Interpersonal savvy Drives results Persuades Builds networks Manages complexity Collaborates About you Proven track record of selling large scale consulting engagements that include global delivery within the industry (deals over $1M in size and total quota over $5M) Highly organised with strong time management and coordination skills Resilience in dealing with multiple client stakeholders to unify the vision and strategy Natural leader who is defined by their knowledge and experience Sense of urgency surrounding a necessary action, tool, collaboration etc. required to make an impact within the industry and organisation Collaborative and able to navigate multiple cultures and styles Problem solving mindset Mature interpersonal and persuasion skills The ability to persevere in the face of challenges Relentless commitment to higher standards balanced with a pragmatic outlook Attitude of continuous improvement and seeking input Inclination to seek and analyse data from a variety of sources to support decisions Proficient in sales methodologies with a solid understanding of various sales techniques and strategies and the ability to apply them effectively Industry expertise and the ability to navigate and anticipate the industry within a particular region (if applicable) Education and/or experience in the relevant field/business Likely has 6+ years of experience in sales or business development, relationship building, acting as a trusted advisor to address customer needs, or driving sales in a solution selling environment Experience in a direct selling role
Business Development Executive An exciting opportunity for a Business Development Executive to join a top-tier global law firm. Working closely with the BD Manager and Partners, you'll play a key role in delivering the firm's business development and marketing strategy, supporting client development initiatives, campaigns, events and profile-raising activities while building strong relationships with stakeholders across the business. What's On Offer: Salary to £46,000 09:30-17:30 working hours and hybrid working of 50% office based per week Stunning offices and sought-after City location Business Development Executive - What You'll Be Doing: You will help drive initiatives across profile building, client retention and development, new client targeting, and sector growth. This role offers the opportunity to collaborate with other specialist teams, including Marketing, Digital, Communications, PR, Events, CRM, Client Services, Bids, and Responsible Business. The successful candidate will focus on maintaining client relationships, preparing tailored pitch documents, ensuring accurate client data in the CRM system, and supporting the planning and delivery of sector-specific campaigns, events, and thought leadership initiatives. Business Development Executive - What We're Looking For: The ideal candidate must be willing to travel to other UK-based offices when required, have a minimum of 2 years' experience of broad-ranging marketing roles, preferably within the legal or real estate sectors, as well as possess a bachelor's degree in marketing, communications, or a related field. A client focused mindset and a strong collaborator will excel in this role. For further information, please contact Neil Hagan.
27/07/2026
Full time
Business Development Executive An exciting opportunity for a Business Development Executive to join a top-tier global law firm. Working closely with the BD Manager and Partners, you'll play a key role in delivering the firm's business development and marketing strategy, supporting client development initiatives, campaigns, events and profile-raising activities while building strong relationships with stakeholders across the business. What's On Offer: Salary to £46,000 09:30-17:30 working hours and hybrid working of 50% office based per week Stunning offices and sought-after City location Business Development Executive - What You'll Be Doing: You will help drive initiatives across profile building, client retention and development, new client targeting, and sector growth. This role offers the opportunity to collaborate with other specialist teams, including Marketing, Digital, Communications, PR, Events, CRM, Client Services, Bids, and Responsible Business. The successful candidate will focus on maintaining client relationships, preparing tailored pitch documents, ensuring accurate client data in the CRM system, and supporting the planning and delivery of sector-specific campaigns, events, and thought leadership initiatives. Business Development Executive - What We're Looking For: The ideal candidate must be willing to travel to other UK-based offices when required, have a minimum of 2 years' experience of broad-ranging marketing roles, preferably within the legal or real estate sectors, as well as possess a bachelor's degree in marketing, communications, or a related field. A client focused mindset and a strong collaborator will excel in this role. For further information, please contact Neil Hagan.
Job Title: EMEA New Business Development Executive Posting Start Date: 6/23/26 Job Description: It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as EMEA New Business Development Executive, Reporting to EMEA Sales Director, this Permanent position is based in Europe and offers regional coverage, allowing you to make a significant impact to our department and its growth. EMEA New Business Development Leader Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture? iiPay is an award winning, high growth, innovative company based in UK, US, Mexico, Europe, and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services. iiPay has an exciting opportunity for a motivated Business Development Leader who wants to maximize the potential of our existing customer base and drive new business revenue to help drive to our goal of 'Paying the Planet'. All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work remotely, on a hybrid basis or fully office based as they wish. Role Overview Our highly motivated and passionate team members are at the heart of our success! The successful candidate is responsible for increasing our sales growth by driving new business across the EMEA region. This is an exciting opportunity to make your mark in this quota carrying role with uncapped commission! The successful candidate is responsible for managing new prospects, qualifying opportunities, leading and closing the sales process, and supporting continued client growth. Demonstrating and applying your experiences, you will have an influential seat in our high-growth sales team, helping us continue building on the success we have seen YTD! The BDM will work within and across departments to collaborate with Marketing, Commercial, Professional Services, and Operations throughout the lifecycle of a prospect to customer. Key objectives of the role Minimum of 3 years' experience with a proven target achieving track record Handle complex sales cycles and present the value proposition of our SaaS global payroll solution to achieve sales targets across the EMEA region. Work closely with Inside Sales and Marketing to prospect for potential new clients to seek out and convert the right organisations into qualified opportunities. Follow up and manage all assigned leads (from Inside Sales (SDRs), website inquiries, third parties/referrals, etc.) or accelerated pipeline growth and new business closure. Work with the bid team to prepare proposals that speak to the prospect's requirements, needs, and objectives. Contribute to completing any RFQs to ensure on-point execution and compelling messaging and positioning to the end prospect. Develop a strategic selling approach for your market and each prospect A 'Hunter' mentality, passionate about tracking down new companies in existing and new territories to support our accelerated sales plans. Deliver discovery and solution demonstration during prospect meetings Prepare pricing proposals and lead commercial negotiations Increase the company brand exposure by attending industry functions, such as association events and conferences, and provide feedback and information on market and creative trends Review progress against sales plan and activity plan with sales leadership. What are we looking for in you? Excellent communication, written and interpersonal skills, and a dynamic approach are essential to succeed in this role. The successful candidate will be results orientated and have a self-starter mentality. The individual will need to demonstrate the following: Experience in selling SaaS software or technology-enabled business services to organisations in excess of $25M in revenues Expertise in the global payroll marketplace desirable Experience selling into global organisations preferred, but primarily focused on EMEA-based HQs, with global footprints Proven track record in new business sales performance YoY Must have success selling through a complex and lengthy sales cycle, with multiple influencers and decision-makers Experience selling across numerous verticals and geographies with strong communication, interpersonal, and presentation skills to differing audiences and persona (HR, Payroll, Finance) Ability to create new markets and maximise territory opportunity Ability to work in a fast-paced, deadline-driven environment Ability to matrix manage key personnel across the business to support any client engagements If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
27/07/2026
Full time
Job Title: EMEA New Business Development Executive Posting Start Date: 6/23/26 Job Description: It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as EMEA New Business Development Executive, Reporting to EMEA Sales Director, this Permanent position is based in Europe and offers regional coverage, allowing you to make a significant impact to our department and its growth. EMEA New Business Development Leader Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture? iiPay is an award winning, high growth, innovative company based in UK, US, Mexico, Europe, and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services. iiPay has an exciting opportunity for a motivated Business Development Leader who wants to maximize the potential of our existing customer base and drive new business revenue to help drive to our goal of 'Paying the Planet'. All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work remotely, on a hybrid basis or fully office based as they wish. Role Overview Our highly motivated and passionate team members are at the heart of our success! The successful candidate is responsible for increasing our sales growth by driving new business across the EMEA region. This is an exciting opportunity to make your mark in this quota carrying role with uncapped commission! The successful candidate is responsible for managing new prospects, qualifying opportunities, leading and closing the sales process, and supporting continued client growth. Demonstrating and applying your experiences, you will have an influential seat in our high-growth sales team, helping us continue building on the success we have seen YTD! The BDM will work within and across departments to collaborate with Marketing, Commercial, Professional Services, and Operations throughout the lifecycle of a prospect to customer. Key objectives of the role Minimum of 3 years' experience with a proven target achieving track record Handle complex sales cycles and present the value proposition of our SaaS global payroll solution to achieve sales targets across the EMEA region. Work closely with Inside Sales and Marketing to prospect for potential new clients to seek out and convert the right organisations into qualified opportunities. Follow up and manage all assigned leads (from Inside Sales (SDRs), website inquiries, third parties/referrals, etc.) or accelerated pipeline growth and new business closure. Work with the bid team to prepare proposals that speak to the prospect's requirements, needs, and objectives. Contribute to completing any RFQs to ensure on-point execution and compelling messaging and positioning to the end prospect. Develop a strategic selling approach for your market and each prospect A 'Hunter' mentality, passionate about tracking down new companies in existing and new territories to support our accelerated sales plans. Deliver discovery and solution demonstration during prospect meetings Prepare pricing proposals and lead commercial negotiations Increase the company brand exposure by attending industry functions, such as association events and conferences, and provide feedback and information on market and creative trends Review progress against sales plan and activity plan with sales leadership. What are we looking for in you? Excellent communication, written and interpersonal skills, and a dynamic approach are essential to succeed in this role. The successful candidate will be results orientated and have a self-starter mentality. The individual will need to demonstrate the following: Experience in selling SaaS software or technology-enabled business services to organisations in excess of $25M in revenues Expertise in the global payroll marketplace desirable Experience selling into global organisations preferred, but primarily focused on EMEA-based HQs, with global footprints Proven track record in new business sales performance YoY Must have success selling through a complex and lengthy sales cycle, with multiple influencers and decision-makers Experience selling across numerous verticals and geographies with strong communication, interpersonal, and presentation skills to differing audiences and persona (HR, Payroll, Finance) Ability to create new markets and maximise territory opportunity Ability to work in a fast-paced, deadline-driven environment Ability to matrix manage key personnel across the business to support any client engagements If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken is seeking an exceptional Strategic Account Manager to own and develop one of our largest Flexibility customer relationships across the UK, Europe and North America. The role is responsible for building trusted stakeholder relationships, coordinating priorities across Kraken teams and helping customers realise value from Kraken's portfolio of Flexibility products and services across multiple markets. Working with one of Kraken's most important and demanding Flexibility customers, you'll need strong stakeholder management, prioritisation and communication skills. We're looking for someone who is highly organised, proactive and comfortable operating in ambiguity. A hands on self starter who can build trust with senior stakeholders, create clarity from complexity and drive progress in a fast moving environment will thrive in this role. Experience of flexibility markets is highly advantageous. However, we also welcome exceptional candidates who can demonstrate strong stakeholder management, commercial awareness and an ability to drive outcomes in complex environments. What you'll do Own the strategic Flexibility relationship with one of Kraken's largest customers across Residential Flex, GenFlex and emerging Flex propositions (i.e. Flex as a Service). Act as the primary point of coordination between the customer and Kraken for Flexibility. Build trusted advisor relationships with executive, operational and technical stakeholders. Act as a cross functional leader, aligning priorities across Delivery, Product, Engineering and Customer Success. Act as the customer advocate within Kraken whilst balancing the needs of the wider business. Maintain a deep understanding of high priority features, customer commitments and critical incidents so that you can communicate confidently with stakeholders and proactively drive delivery progress by ensuring risks, dependencies and blockers are actively managed. Provide clear and concise communication to senior stakeholders during periods of change, growth and delivery challenges. Challenge constructively and hold both customer and internal teams accountable for agreed outcomes. Facilitate and evolve customer governance, including monthly product roadmap reviews, executive steering committees, QBRs and strategic planning sessions. Prepare client reporting, account health and forecasting updates. Lead commercial discussions where required. Ensure customers achieve meaningful outcomes and realise value from Kraken's Flexibility products and services. What you'll need Experience managing complex enterprise customers. Strong stakeholder management skills. Highly organised and proactive. Ability to lead through influence and create clarity in ambiguous situations. Comfortable holding others accountable, navigating difficult conversations and maintaining strong working relationships. Strong written and verbal communication skills. Ability to simplify complex topics and communicate them clearly to different audiences. Comfortable working autonomously, taking ownership without waiting for direction, whilst keeping stakeholders aligned and informed. Demonstrated ability to build trusted relationships. Resilient, accountable and delivery focused. Strong collaboration and influencing skills. Preferred Experience Energy industry experience. Flexibility experience. Experience of commercial negotiations. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
27/07/2026
Full time
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken is seeking an exceptional Strategic Account Manager to own and develop one of our largest Flexibility customer relationships across the UK, Europe and North America. The role is responsible for building trusted stakeholder relationships, coordinating priorities across Kraken teams and helping customers realise value from Kraken's portfolio of Flexibility products and services across multiple markets. Working with one of Kraken's most important and demanding Flexibility customers, you'll need strong stakeholder management, prioritisation and communication skills. We're looking for someone who is highly organised, proactive and comfortable operating in ambiguity. A hands on self starter who can build trust with senior stakeholders, create clarity from complexity and drive progress in a fast moving environment will thrive in this role. Experience of flexibility markets is highly advantageous. However, we also welcome exceptional candidates who can demonstrate strong stakeholder management, commercial awareness and an ability to drive outcomes in complex environments. What you'll do Own the strategic Flexibility relationship with one of Kraken's largest customers across Residential Flex, GenFlex and emerging Flex propositions (i.e. Flex as a Service). Act as the primary point of coordination between the customer and Kraken for Flexibility. Build trusted advisor relationships with executive, operational and technical stakeholders. Act as a cross functional leader, aligning priorities across Delivery, Product, Engineering and Customer Success. Act as the customer advocate within Kraken whilst balancing the needs of the wider business. Maintain a deep understanding of high priority features, customer commitments and critical incidents so that you can communicate confidently with stakeholders and proactively drive delivery progress by ensuring risks, dependencies and blockers are actively managed. Provide clear and concise communication to senior stakeholders during periods of change, growth and delivery challenges. Challenge constructively and hold both customer and internal teams accountable for agreed outcomes. Facilitate and evolve customer governance, including monthly product roadmap reviews, executive steering committees, QBRs and strategic planning sessions. Prepare client reporting, account health and forecasting updates. Lead commercial discussions where required. Ensure customers achieve meaningful outcomes and realise value from Kraken's Flexibility products and services. What you'll need Experience managing complex enterprise customers. Strong stakeholder management skills. Highly organised and proactive. Ability to lead through influence and create clarity in ambiguous situations. Comfortable holding others accountable, navigating difficult conversations and maintaining strong working relationships. Strong written and verbal communication skills. Ability to simplify complex topics and communicate them clearly to different audiences. Comfortable working autonomously, taking ownership without waiting for direction, whilst keeping stakeholders aligned and informed. Demonstrated ability to build trusted relationships. Resilient, accountable and delivery focused. Strong collaboration and influencing skills. Preferred Experience Energy industry experience. Flexibility experience. Experience of commercial negotiations. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Business Client Development Full Training + CII Support A highly respected Commercial Insurer in Colchester (with an outstanding reputation in the market) is looking to recruit a Business Development Executive to join their growth-focused team. This is a new business focused opportunity where you'll be trained to generate and develop your own pipeline of business. You'll be supported with superb training, hands-on mentoring, and strong technical backing - plus support with CII studies as you build a long-term career in Commercial Insurance. Instead of inheriting a book or focusing on servicing, you'll be out in the market creating opportunities and building relationships from the ground up. What you'll be doing as Business Development Executive Key responsibilities will include: Proactively generating new business opportunities with local companies Targeting and engaging businesses to uncover Insurance needs Building a consistent pipeline through outbound calls, referrals, introductions and networking Booking and attending client meetings (phone, video and face-to-face) to complete fact-finds and understand risk Helping prepare and deliver professional proposals and presentations Developing confidence in handling objections, negotiating, and converting opportunities into long-term client relationships Progressing (with training and mentoring) into managing your own portfolio of clients as you grow What we're looking for from the Business Development Executive: A confident, professional communicator who enjoys building rapport quickly A proactive, resilient approach, you're comfortable picking up the phone and creating momentum Interest in Commercial Insurance and a genuine desire to build a career in the sector A target-driven mindset and pride in doing things properly Any exposure to Commercial Insurance is helpful, but attitude, energy and willingness to learn are key Training, development & CII support Structured training and ongoing coaching from experienced professionals Strong technical support around you, so you can focus on learning and winning business Support with CII studies as part of your development and progression Location: Colchester (office-based) Due to the remote location of the office you must be able to drive. Work Location: In person
27/07/2026
Full time
Business Client Development Full Training + CII Support A highly respected Commercial Insurer in Colchester (with an outstanding reputation in the market) is looking to recruit a Business Development Executive to join their growth-focused team. This is a new business focused opportunity where you'll be trained to generate and develop your own pipeline of business. You'll be supported with superb training, hands-on mentoring, and strong technical backing - plus support with CII studies as you build a long-term career in Commercial Insurance. Instead of inheriting a book or focusing on servicing, you'll be out in the market creating opportunities and building relationships from the ground up. What you'll be doing as Business Development Executive Key responsibilities will include: Proactively generating new business opportunities with local companies Targeting and engaging businesses to uncover Insurance needs Building a consistent pipeline through outbound calls, referrals, introductions and networking Booking and attending client meetings (phone, video and face-to-face) to complete fact-finds and understand risk Helping prepare and deliver professional proposals and presentations Developing confidence in handling objections, negotiating, and converting opportunities into long-term client relationships Progressing (with training and mentoring) into managing your own portfolio of clients as you grow What we're looking for from the Business Development Executive: A confident, professional communicator who enjoys building rapport quickly A proactive, resilient approach, you're comfortable picking up the phone and creating momentum Interest in Commercial Insurance and a genuine desire to build a career in the sector A target-driven mindset and pride in doing things properly Any exposure to Commercial Insurance is helpful, but attitude, energy and willingness to learn are key Training, development & CII support Structured training and ongoing coaching from experienced professionals Strong technical support around you, so you can focus on learning and winning business Support with CII studies as part of your development and progression Location: Colchester (office-based) Due to the remote location of the office you must be able to drive. Work Location: In person
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Product Design Manager (UX) Job Title: Product Design Manager (UX) Location: London OR Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. What you'll do Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. Drive end-to-end project delivery that aligns and advances cross-functional initiatives. Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. Use AI tools across the design process, from ideation through to shipping code Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. The skills and experience you'll need A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . A natural collaborator who can build constructive relationships with key partners across Product and Engineering. An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. It would also be beneficial (but not essential) if you had: A Bachelor's Degree or commensurate studies in HCI, Design, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Where and how you'll work This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Midwich Limited in the United Kingdom seeks a Business Development Executive to join the Business Development team. The role focuses on preserving existing business while uncovering additional opportunities for sales growth, aiming to maximise sales and profits and establish preferred supplier status for Midwich. This is a brilliant step in a Sales career, with a focus on proactive engagement, strong customer service, and developing preferred supplier relationships with leading AV/IT brands.
27/07/2026
Full time
Midwich Limited in the United Kingdom seeks a Business Development Executive to join the Business Development team. The role focuses on preserving existing business while uncovering additional opportunities for sales growth, aiming to maximise sales and profits and establish preferred supplier status for Midwich. This is a brilliant step in a Sales career, with a focus on proactive engagement, strong customer service, and developing preferred supplier relationships with leading AV/IT brands.
Opportunity: Dispute Resolution Lawyer (4+ PQE) Location: Bournemouth Hybrid & Flexible Working Salary: Up to £80,000 + Bonus Imagine having the freedom to focus on good litigation work without feeling chained to your desk. Some roles offer a narrow caseload, endless targets and little room to build something of your own. This isn't one of them. We're working with a highly regarded Dorset law firm with a long-standing reputation for providing pragmatic, commercially minded advice to individuals and businesses alike. Recognised by the Legal 500 and known for its collaborative culture, the firm has built a loyal client base and a strong presence across the South Coast. Due to continued growth, they're looking to add an experienced Dispute Resolution Lawyer to their established team. The Opportunity: This is a broad disputes role with a particular emphasis on property litigation and landlord & tenant matters, alongside a varied mix of commercial disputes, professional negligence claims, contentious probate matters, boundary disputes, intellectual property issues and urgent injunctive work. You'll inherit quality work from day one, whilst also having the autonomy to develop your own practice and specialisms. The team enjoys a collegiate approach, working closely with colleagues across corporate, commercial and private client disciplines to provide clients with a seamless service. Whether you're an ambitious Associate looking for greater responsibility or a Senior Lawyer seeking a supportive environment with flexibility, this role offers the platform to shape your career without sacrificing work-life balance. What You Will Be Doing: Managing a varied caseload of dispute resolution matters Advising on property and landlord & tenant disputes Handling commercial litigation and wider civil disputes Building and developing client relationships Supporting and mentoring junior team members where appropriate Playing an active role in networking and business development Delivering outstanding client care and practical legal advice What We Are Looking For: Qualified Solicitor or Legal Executive 4+ years' PQE in dispute resolution or civil litigation Strong technical ability and commercial awareness Experience handling property litigation matters A proactive and client-focused approach Someone who enjoys building relationships and being part of a team Ambition to continue developing professionally and commercially Why Consider This Firm? Beyond the quality of work, what stands out is the culture. Lawyers are trusted to manage their work in a way that suits them, with flexibility viewed as the norm rather than a perk. Benefits include: Performance-related bonus Hybrid and flexible working arrangements 25 days annual leave plus bank holidays + birthday day off Enhanced pension scheme Occupational maternity pay Healthcare cash plan 24/7 GP access and wellbeing support Mental health first aiders Cycle to Work scheme Funded training and professional development Regular social events and team activities Staff discounts on legal services Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
27/07/2026
Full time
Opportunity: Dispute Resolution Lawyer (4+ PQE) Location: Bournemouth Hybrid & Flexible Working Salary: Up to £80,000 + Bonus Imagine having the freedom to focus on good litigation work without feeling chained to your desk. Some roles offer a narrow caseload, endless targets and little room to build something of your own. This isn't one of them. We're working with a highly regarded Dorset law firm with a long-standing reputation for providing pragmatic, commercially minded advice to individuals and businesses alike. Recognised by the Legal 500 and known for its collaborative culture, the firm has built a loyal client base and a strong presence across the South Coast. Due to continued growth, they're looking to add an experienced Dispute Resolution Lawyer to their established team. The Opportunity: This is a broad disputes role with a particular emphasis on property litigation and landlord & tenant matters, alongside a varied mix of commercial disputes, professional negligence claims, contentious probate matters, boundary disputes, intellectual property issues and urgent injunctive work. You'll inherit quality work from day one, whilst also having the autonomy to develop your own practice and specialisms. The team enjoys a collegiate approach, working closely with colleagues across corporate, commercial and private client disciplines to provide clients with a seamless service. Whether you're an ambitious Associate looking for greater responsibility or a Senior Lawyer seeking a supportive environment with flexibility, this role offers the platform to shape your career without sacrificing work-life balance. What You Will Be Doing: Managing a varied caseload of dispute resolution matters Advising on property and landlord & tenant disputes Handling commercial litigation and wider civil disputes Building and developing client relationships Supporting and mentoring junior team members where appropriate Playing an active role in networking and business development Delivering outstanding client care and practical legal advice What We Are Looking For: Qualified Solicitor or Legal Executive 4+ years' PQE in dispute resolution or civil litigation Strong technical ability and commercial awareness Experience handling property litigation matters A proactive and client-focused approach Someone who enjoys building relationships and being part of a team Ambition to continue developing professionally and commercially Why Consider This Firm? Beyond the quality of work, what stands out is the culture. Lawyers are trusted to manage their work in a way that suits them, with flexibility viewed as the norm rather than a perk. Benefits include: Performance-related bonus Hybrid and flexible working arrangements 25 days annual leave plus bank holidays + birthday day off Enhanced pension scheme Occupational maternity pay Healthcare cash plan 24/7 GP access and wellbeing support Mental health first aiders Cycle to Work scheme Funded training and professional development Regular social events and team activities Staff discounts on legal services Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Within your role asSenior Software Engineerno two days will look the same; with a variety of projects there's always something new to learn. You will be joining an already established and talented team, which is currently 150 strong and comprised of Apprentice Engineers through to Solution Architects. You will be provided a clear, individual career path with full training, support and mentorship as required to ensure you are reaching your full potential. You will be involved in a variety of projects within the Software Engineering team, including regular stand ups, bug fixing, project and design work, and supporting junior members of the team. You will also contribute to sprint reviews and demos, product release cycles and technical reporting, working across both backend and frontend development using technologies such as C#/.NET, Azure, Entity Framework, TypeScript, Angular and SCSS/SASS. At Microlise we know the importance of a good work/life balance, so offer flexible working opportunities with a low overtime culture; there's a reason our average length of service is 7+ years! If you are looking for a new challenge and have a strong technical background then we want to hear from you! Ways of Working: Monthly:Contribute to stakeholder demonstrations and product reviews, support the product release cycle, generate technical reports, participate in mobile development activities, and provide engineering input across ongoing projects. Fortnightly:Take part in planning sessions, retrospectives, sprint reviews, and team demos, helping to shape delivery priorities and drive continuous improvement. Weekly:Engage in public code reviews, engineering dojos, and refinement sessions to enhance code quality, shared understanding, and team capability. Daily:Participate in stand ups, perform unit testing, submit and review pull requests, conduct code reviews, resolve defects, reduce technical debt, monitor system performance, contribute to design work, and collaborate through katas and pair programming. What we're looking for: A degree in Computer Science or a closely related technical discipline. A strong understanding of fundamental computer science principles and be able to apply them effectively to real-world engineering challenges. Demonstrable hands on experience working as a Senior Software Engineer, including responsibility for delivering high quality, maintainable software in a commercial environment. Significant hands on experience with C# and the .NET ecosystem, including designing, developing, testing and maintaining high-quality software in a commercial environment. Strong experience building cloud based solutions using Azure or similar cloud platforms, with a practical understanding of scalable, reliable and maintainable application design. Experience working with Entity Framework, including data modelling, querying, migrations and integration with Microsoft SQL Server. Strong frontend development skills, with at least two years' experience working with TypeScript, Angular and SCSS/SASS to build responsive, user focused applications. Strong understanding of object oriented programming concepts including encapsulation, inheritance, polymorphism, and abstraction. This should extend to a clear understanding of SOLID principles and the ability to apply them to create robust and extensible software designs. Proficiency in SQL, specifically using Microsoft SQL Server, with the ability to write efficient queries, understand performance considerations and collaborate with database specialists where necessary. Experience in implementing and maintaining unit tests across multiple layers of an application, including user interface, back end services, and database components. Working knowledge of widely used software design patterns, optimisation techniques, performance profiling, and implementation strategies for high throughput or low latency systems. Experience mentoring and coaching engineers at various stages of their career development. This includes providing technical guidance, assisting with setting development goals, and supporting colleagues in improving their engineering practices Ability to contribute positively to team culture, encouraging knowledge sharing, continuous improvement, and collaborative problem solving. Initiative taking and genuinely enthusiastic about technology, with a strong desire for continuous learning and professional growth. Motivated to succeed, with a commitment to delivering exacting standards of quality and contributing to a positive and productive engineering environment. Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof of purchase solutions has probably been used. Our solutions deliver value to many of the UK's leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified - We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing. Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed to in the first instance.
27/07/2026
Full time
Within your role asSenior Software Engineerno two days will look the same; with a variety of projects there's always something new to learn. You will be joining an already established and talented team, which is currently 150 strong and comprised of Apprentice Engineers through to Solution Architects. You will be provided a clear, individual career path with full training, support and mentorship as required to ensure you are reaching your full potential. You will be involved in a variety of projects within the Software Engineering team, including regular stand ups, bug fixing, project and design work, and supporting junior members of the team. You will also contribute to sprint reviews and demos, product release cycles and technical reporting, working across both backend and frontend development using technologies such as C#/.NET, Azure, Entity Framework, TypeScript, Angular and SCSS/SASS. At Microlise we know the importance of a good work/life balance, so offer flexible working opportunities with a low overtime culture; there's a reason our average length of service is 7+ years! If you are looking for a new challenge and have a strong technical background then we want to hear from you! Ways of Working: Monthly:Contribute to stakeholder demonstrations and product reviews, support the product release cycle, generate technical reports, participate in mobile development activities, and provide engineering input across ongoing projects. Fortnightly:Take part in planning sessions, retrospectives, sprint reviews, and team demos, helping to shape delivery priorities and drive continuous improvement. Weekly:Engage in public code reviews, engineering dojos, and refinement sessions to enhance code quality, shared understanding, and team capability. Daily:Participate in stand ups, perform unit testing, submit and review pull requests, conduct code reviews, resolve defects, reduce technical debt, monitor system performance, contribute to design work, and collaborate through katas and pair programming. What we're looking for: A degree in Computer Science or a closely related technical discipline. A strong understanding of fundamental computer science principles and be able to apply them effectively to real-world engineering challenges. Demonstrable hands on experience working as a Senior Software Engineer, including responsibility for delivering high quality, maintainable software in a commercial environment. Significant hands on experience with C# and the .NET ecosystem, including designing, developing, testing and maintaining high-quality software in a commercial environment. Strong experience building cloud based solutions using Azure or similar cloud platforms, with a practical understanding of scalable, reliable and maintainable application design. Experience working with Entity Framework, including data modelling, querying, migrations and integration with Microsoft SQL Server. Strong frontend development skills, with at least two years' experience working with TypeScript, Angular and SCSS/SASS to build responsive, user focused applications. Strong understanding of object oriented programming concepts including encapsulation, inheritance, polymorphism, and abstraction. This should extend to a clear understanding of SOLID principles and the ability to apply them to create robust and extensible software designs. Proficiency in SQL, specifically using Microsoft SQL Server, with the ability to write efficient queries, understand performance considerations and collaborate with database specialists where necessary. Experience in implementing and maintaining unit tests across multiple layers of an application, including user interface, back end services, and database components. Working knowledge of widely used software design patterns, optimisation techniques, performance profiling, and implementation strategies for high throughput or low latency systems. Experience mentoring and coaching engineers at various stages of their career development. This includes providing technical guidance, assisting with setting development goals, and supporting colleagues in improving their engineering practices Ability to contribute positively to team culture, encouraging knowledge sharing, continuous improvement, and collaborative problem solving. Initiative taking and genuinely enthusiastic about technology, with a strong desire for continuous learning and professional growth. Motivated to succeed, with a commitment to delivering exacting standards of quality and contributing to a positive and productive engineering environment. Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof of purchase solutions has probably been used. Our solutions deliver value to many of the UK's leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified - We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing. Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed to in the first instance.
About us Thompson Smith and Puxon (TSP) is a long-established regional law firm serving individuals, families, businesses, farmers, landowners and organisations across Essex, Suffolk and beyond. Our mission is to Transform, Succeed, and Prosper - not only for our clients but also for our people and the wider community. We operate with integrity, innovation, and a commitment to fostering growth and opportunity for everyone within the firm. Collaboration, professionalism, and agility define our working environment, and we strive to empower our teams to deliver excellent results while supporting their personal and professional development. As a progressive independent firm, we are committed to operating with integrity, professionalism and innovation. Through our TSP2030 strategy, we continue to invest in our people, technology and working environment, creating opportunities for our teams to develop, grow and thrive. Collaboration, agility and continuous improvement are at the heart of our culture, and we are passionate about supporting both personal and professional development while delivering outstanding results for our clients. Role overview Thompson Smith and Puxon LLP is seeking a Senior Contentious Probate Solicitor or Chartered Legal Executive (CILEX Litigator and Advocate) to join our Dispute Resolution Team. This is an excellent opportunity for a lawyer with approximately 5-10 years' PQE and an established background in contentious probate disputes. The successful candidate will bring the expertise and confidence to manage a varied and high-quality caseload of inheritance, trust and estate disputes, whilst contributing to the continued growth of this specialist area within the firm. The role benefits from a well-established reputation in the private client market and a strong pipeline of work, including internal referrals from our respected Wills and Estates Team. The successful candidate will also play an important role in supporting and mentoring a junior solicitor who is developing their specialism in contentious probate. The Role As part of the Dispute Resolution Team, you will advise and represent clients in a broad range of contentious probate matters, from initial instruction through to resolution. You will work with individuals, families, executors, trustees and beneficiaries, providing clear, strategic and commercially focused advice during what are often complex and emotionally sensitive disputes. The role offers the opportunity to take ownership of high-value and complex matters, develop long-term client relationships and play an active role in the growth of the contentious probate practice. Key Responsibilities Manage a varied caseload of contentious probate, trust and estate disputes from instruction to conclusion. Advise on will validity, capacity, undue influence, fraud, Inheritance Act, executor, trustee, estate administration and proprietary estoppel claims. Develop case strategies and provide clear advice on prospects, risks, costs and outcomes. Draft pleadings, witness statements, applications, correspondence and settlement agreements. Conduct negotiations and represent clients at mediations, settlement meetings and hearings where appropriate. Deliver excellent client care and maintain regular communication throughout each matter. Build strong relationships with colleagues, professional contacts and referrers to support internal referrals and practice growth. Contribute to business development, networking, seminars, articles and marketing initiatives. Manage files efficiently, including compliance, time recording, billing and financial performance. We are seeking an experienced contentious probate litigator with strong technical expertise, excellent client care skills and a commercial approach. Qualified Solicitor in England and Wales or Chartered Legal Executive (CILEX Litigator and Advocate), with approximately 5-10 years' PQE or equivalent experience. Proven contentious probate, trust and estate dispute experience, including Inheritance Act claims, probate disputes, trust litigation, CPR and ADR. Able to manage a caseload independently with strong drafting, analytical, advocacy and negotiation skills. Excellent client relationship, communication, organisation and time-management skills. Commercially aware, proactive and confident building relationships with colleagues, clients and referrers. ACTAPS membership or accreditation. Private client or estate administration knowledge. Experience mentoring junior team members. Established professional network and business development experience. Personal Attributes Professional, approachable and empathetic. Commercially aware, solutions focused and quality driven. Strong communicator with excellent interpersonal skills. Collaborative, organised, resilient and self-motivated. Ambitious about developing a specialist contentious probate practice. The package We offer a competitive salary, depending on level of experience and ability. Other benefits include: 25 days annual leave plus Bank Holidays, with an additional 3 days for the Christmas to New Year closure (pro-rated for part time staff). Death in service and Group income protection. Workplace pension scheme with Scottish Widows after 3 months' service, including enhanced and salary sacrifice options. Health cash plan and employee assistance programme. Firm sick pay policy. Opportunity for additional holiday with long service. Equal opportunities We are an equal opportunities employer and welcome applications from all communities and backgrounds. Recruitment is based on merit, skills, and suitability for the role. At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. I agree to Thompson Smith and Puxon processing my data to deal with my enquiry about TSP services The TSP team enjoy a great reputation in the contentious trusts and probate market. The family team at TSP are highly respected in Essex and Suffolk by the judiciary and practitioners alike. Whether in Children Act or financial remedy proceedings, the team have a reputation for being well-prepared, efficient and on-point. The advice they give their clients is sound and clear. They consistently deliver results for our clients. Concise, prompt, efficient and good communication throughout. Reliable, Knowledgeable, Excellent level of service, Provide expert guidance throughout the litigation process, Experienced, Informative, Shows excellent tenacity, Works to deadlines, Dependable, Diligent. The team are a fantastic group of people, very welcoming, and I can always trust them to do a fantastic job for the clients. They are extremely knowledgeable in their area and always available to assist with anything. Commercial property transactions are often complex, time-sensitive and commercially significant. Whether you are a buyer, seller, lender or landlord, each stage of the matter opens up opportunity for a Solicitor Thompson Smith and Puxon (TSP) has announced several promotions to Senior Associate across the firm, recognising the expertise, dedication and investment in their people. These promotions form part of the Thompson Smith and Puxon is pleased to announce the appointment of four Legal Directors as part of the firm's new progression and governance structure. Fiona Gibson, Richard Broadhead, Marie Allen At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. I agree to Thompson Smith and Puxon processing my data to deal with my enquiry about TSP services
27/07/2026
Full time
About us Thompson Smith and Puxon (TSP) is a long-established regional law firm serving individuals, families, businesses, farmers, landowners and organisations across Essex, Suffolk and beyond. Our mission is to Transform, Succeed, and Prosper - not only for our clients but also for our people and the wider community. We operate with integrity, innovation, and a commitment to fostering growth and opportunity for everyone within the firm. Collaboration, professionalism, and agility define our working environment, and we strive to empower our teams to deliver excellent results while supporting their personal and professional development. As a progressive independent firm, we are committed to operating with integrity, professionalism and innovation. Through our TSP2030 strategy, we continue to invest in our people, technology and working environment, creating opportunities for our teams to develop, grow and thrive. Collaboration, agility and continuous improvement are at the heart of our culture, and we are passionate about supporting both personal and professional development while delivering outstanding results for our clients. Role overview Thompson Smith and Puxon LLP is seeking a Senior Contentious Probate Solicitor or Chartered Legal Executive (CILEX Litigator and Advocate) to join our Dispute Resolution Team. This is an excellent opportunity for a lawyer with approximately 5-10 years' PQE and an established background in contentious probate disputes. The successful candidate will bring the expertise and confidence to manage a varied and high-quality caseload of inheritance, trust and estate disputes, whilst contributing to the continued growth of this specialist area within the firm. The role benefits from a well-established reputation in the private client market and a strong pipeline of work, including internal referrals from our respected Wills and Estates Team. The successful candidate will also play an important role in supporting and mentoring a junior solicitor who is developing their specialism in contentious probate. The Role As part of the Dispute Resolution Team, you will advise and represent clients in a broad range of contentious probate matters, from initial instruction through to resolution. You will work with individuals, families, executors, trustees and beneficiaries, providing clear, strategic and commercially focused advice during what are often complex and emotionally sensitive disputes. The role offers the opportunity to take ownership of high-value and complex matters, develop long-term client relationships and play an active role in the growth of the contentious probate practice. Key Responsibilities Manage a varied caseload of contentious probate, trust and estate disputes from instruction to conclusion. Advise on will validity, capacity, undue influence, fraud, Inheritance Act, executor, trustee, estate administration and proprietary estoppel claims. Develop case strategies and provide clear advice on prospects, risks, costs and outcomes. Draft pleadings, witness statements, applications, correspondence and settlement agreements. Conduct negotiations and represent clients at mediations, settlement meetings and hearings where appropriate. Deliver excellent client care and maintain regular communication throughout each matter. Build strong relationships with colleagues, professional contacts and referrers to support internal referrals and practice growth. Contribute to business development, networking, seminars, articles and marketing initiatives. Manage files efficiently, including compliance, time recording, billing and financial performance. We are seeking an experienced contentious probate litigator with strong technical expertise, excellent client care skills and a commercial approach. Qualified Solicitor in England and Wales or Chartered Legal Executive (CILEX Litigator and Advocate), with approximately 5-10 years' PQE or equivalent experience. Proven contentious probate, trust and estate dispute experience, including Inheritance Act claims, probate disputes, trust litigation, CPR and ADR. Able to manage a caseload independently with strong drafting, analytical, advocacy and negotiation skills. Excellent client relationship, communication, organisation and time-management skills. Commercially aware, proactive and confident building relationships with colleagues, clients and referrers. ACTAPS membership or accreditation. Private client or estate administration knowledge. Experience mentoring junior team members. Established professional network and business development experience. Personal Attributes Professional, approachable and empathetic. Commercially aware, solutions focused and quality driven. Strong communicator with excellent interpersonal skills. Collaborative, organised, resilient and self-motivated. Ambitious about developing a specialist contentious probate practice. The package We offer a competitive salary, depending on level of experience and ability. Other benefits include: 25 days annual leave plus Bank Holidays, with an additional 3 days for the Christmas to New Year closure (pro-rated for part time staff). Death in service and Group income protection. Workplace pension scheme with Scottish Widows after 3 months' service, including enhanced and salary sacrifice options. Health cash plan and employee assistance programme. Firm sick pay policy. Opportunity for additional holiday with long service. Equal opportunities We are an equal opportunities employer and welcome applications from all communities and backgrounds. Recruitment is based on merit, skills, and suitability for the role. At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. I agree to Thompson Smith and Puxon processing my data to deal with my enquiry about TSP services The TSP team enjoy a great reputation in the contentious trusts and probate market. The family team at TSP are highly respected in Essex and Suffolk by the judiciary and practitioners alike. Whether in Children Act or financial remedy proceedings, the team have a reputation for being well-prepared, efficient and on-point. The advice they give their clients is sound and clear. They consistently deliver results for our clients. Concise, prompt, efficient and good communication throughout. Reliable, Knowledgeable, Excellent level of service, Provide expert guidance throughout the litigation process, Experienced, Informative, Shows excellent tenacity, Works to deadlines, Dependable, Diligent. The team are a fantastic group of people, very welcoming, and I can always trust them to do a fantastic job for the clients. They are extremely knowledgeable in their area and always available to assist with anything. Commercial property transactions are often complex, time-sensitive and commercially significant. Whether you are a buyer, seller, lender or landlord, each stage of the matter opens up opportunity for a Solicitor Thompson Smith and Puxon (TSP) has announced several promotions to Senior Associate across the firm, recognising the expertise, dedication and investment in their people. These promotions form part of the Thompson Smith and Puxon is pleased to announce the appointment of four Legal Directors as part of the firm's new progression and governance structure. Fiona Gibson, Richard Broadhead, Marie Allen At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. At Thompson Smith and Puxon we take your privacy seriously and will only use the personal information you give us to deal with your enquiry. Please read our Privacy Policyhere . This details how we will process and store your personal information and your rights regarding your data. I agree to Thompson Smith and Puxon processing my data to deal with my enquiry about TSP services
Head of Diversity, Inclusion & WellbeingApplylocations: London: Stirling: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (13 days left to apply)job requisition id: R19981At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Role Purpose: To enhance and execute on our current strategy to foster an inclusive, diverse, and high-performing culture.Operating within a highly regulated UK financial services environment, this role will ensure M&G plc's adherence to statutory compliance, including full ownership and responsibility for meeting legal, regulatory and reporting requirements, whilst working within our HR Centre of Expertise for Leadership, Learning and Talent to continue to embed diversity and inclusion (D&I), and wellbeing into everyday practices. This will require close collaboration with HR colleagues, business leaders, and relevant teams across the organisation.The overall aim of this role will be to help shape a more integrated people agenda that delivers sustainable D&I and wellbeing solutions to achieve better business and performance outcomes. Key Responsibilities: Strategy & Execution Lead D&I and wellbeing strategy as an enabler for innovation, growth and resilience aligned to strategic priorities. Review infrastructure and operating model to enable effective delivery on agreed strategic priorities, leveraging wider HR centre of expertise / excellence resources and capabilities to help execute on the overall agenda. Provide visible leadership and subject matter expertise to further strengthen this agenda across M&G plc. Ensure overall approach will support an evolving workplace environment, with ongoing industry benchmarking activities to identify emerging trends that may inform new strategies or recommend improvements to practices. Partner with key business areas to identify opportunities that will improve customer and client outcomes. Enhance current dashboards and metrics reporting, maintaining clear standards, governance, and measures for D&I and wellbeing activity, ensuring progress tracked and communicated effectively. Keep all D&I and wellbeing information that is accessible internally or externally updated and in line with strategy. Manage relationships with external organisations, suppliers, and partners to ensure their contribution supports agreed D&I priorities and business outcomes. Regulatory Compliance & Governance Oversee reporting, governance, and regulatory requirements for D&I and wellbeing e.g. gender pay gap, including targeted action plans to meet requirements with ongoing monitoring and reporting on progress. Ensure adherence to evolving legislative and regulatory requirements on D&I. Monitor and proactively adapt M&G policies to stay in line with employment law changes. Maintain core documentation for regulatory or internal audits and to support GEC and plc Board updates. Talent Focus Partner within the leadership, learning and talent centre of expertise to further embed diversity, inclusion and wellbeing in our leadership, learning, performance, and talent management practices. Partner with our resourcing team to review external hiring, internal promotion, and career progression practices to offer advice on continuing to eliminate bias and widen talent sourcing pools for diversity. Promote ongoing awareness and education around key topics such as psychological safety, micro-behaviours, and systemic bias within workplaces to foster a more diverse and inclusive culture. HR Focus Partner effectively across HR to guide continued integration of D&I and wellbeing into people policies, processes, change activity and all internal communications, as applicable. Partner with HRDs to provide advice and support to promote diversity, inclusion and wellbeing initiatives in leadership forums and business townhalls, as and when opportunities arise. Share external expertise and ongoing insights to strengthen D&I and wellbeing capabilities across HR. Work collaboratively with HR colleagues and take personal accountability for maintaining effective controls, improving outcomes for our business, and reducing operational risk. Stakeholder Management & Networks Act as a trusted advisor to the HR leadership team and GEC on sensitive cultural and societal topics. Represent M&G in industry forums and panels where applicable e.g. Women in Finance Charter and take a lead on managing our external accreditations and initiatives e.g. NES qualification. Inspire senior leaders, HR colleagues, and business stakeholders to build commitment, ownership, and momentum behind agreed D&I and wellbeing priorities. Provide direction and support to D&I focused business committees, forums and colleague-led networks to help them deliver meaningful activity aligned with overall business goals and D&I priorities. Key knowledge, skills, and experience: Understanding of M&G plc's business, legislative, regulatory and market environment, and ability to link D&I and wellbeing activities to longer term business performance and organisational outcomes. Ability to challenge and influence senior leaders to deliver on agreed D&I and wellbeing priorities. Understanding of governance, oversight, risk, and controls within D&I and wellbeing activities. Ability to execute on strategies, programmes, and lead workstreams across the organisation, role-modelling collaboration and delivering with and through others. An active networker, with awareness of external trends and best practices in the D&I and wellbeing space. Confident in using data to inform decisions and drive meaningful insights - experienced in equal pay and gender pay gap reporting, ensuring agreed action plans and commitments are delivered in line with business strategy. Experience in preparing formal papers for Board, executive and leadership meetings and committees. Able to connect D&I and wellbeing activities to a wider people agenda including enhancing colleague experience, building leadership behaviours, and strengthening organisational culture. Proactive, organised, able to solve problems, make recommendations and deliver high-quality work. A confident and clear communicator, able to influence and collaborate well with people at all levels. Experienced in representing the organisation at external business forums and industry events. Strong attention to detail, while understanding the wider external and organisational context. Qualifications: Relevant degree and/or professional qualification (e.g. CIPD). What we offer: We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life , and financially plan for the future. Our UK benefits include : A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at:
27/07/2026
Full time
Head of Diversity, Inclusion & WellbeingApplylocations: London: Stirling: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (13 days left to apply)job requisition id: R19981At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. Role Purpose: To enhance and execute on our current strategy to foster an inclusive, diverse, and high-performing culture.Operating within a highly regulated UK financial services environment, this role will ensure M&G plc's adherence to statutory compliance, including full ownership and responsibility for meeting legal, regulatory and reporting requirements, whilst working within our HR Centre of Expertise for Leadership, Learning and Talent to continue to embed diversity and inclusion (D&I), and wellbeing into everyday practices. This will require close collaboration with HR colleagues, business leaders, and relevant teams across the organisation.The overall aim of this role will be to help shape a more integrated people agenda that delivers sustainable D&I and wellbeing solutions to achieve better business and performance outcomes. Key Responsibilities: Strategy & Execution Lead D&I and wellbeing strategy as an enabler for innovation, growth and resilience aligned to strategic priorities. Review infrastructure and operating model to enable effective delivery on agreed strategic priorities, leveraging wider HR centre of expertise / excellence resources and capabilities to help execute on the overall agenda. Provide visible leadership and subject matter expertise to further strengthen this agenda across M&G plc. Ensure overall approach will support an evolving workplace environment, with ongoing industry benchmarking activities to identify emerging trends that may inform new strategies or recommend improvements to practices. Partner with key business areas to identify opportunities that will improve customer and client outcomes. Enhance current dashboards and metrics reporting, maintaining clear standards, governance, and measures for D&I and wellbeing activity, ensuring progress tracked and communicated effectively. Keep all D&I and wellbeing information that is accessible internally or externally updated and in line with strategy. Manage relationships with external organisations, suppliers, and partners to ensure their contribution supports agreed D&I priorities and business outcomes. Regulatory Compliance & Governance Oversee reporting, governance, and regulatory requirements for D&I and wellbeing e.g. gender pay gap, including targeted action plans to meet requirements with ongoing monitoring and reporting on progress. Ensure adherence to evolving legislative and regulatory requirements on D&I. Monitor and proactively adapt M&G policies to stay in line with employment law changes. Maintain core documentation for regulatory or internal audits and to support GEC and plc Board updates. Talent Focus Partner within the leadership, learning and talent centre of expertise to further embed diversity, inclusion and wellbeing in our leadership, learning, performance, and talent management practices. Partner with our resourcing team to review external hiring, internal promotion, and career progression practices to offer advice on continuing to eliminate bias and widen talent sourcing pools for diversity. Promote ongoing awareness and education around key topics such as psychological safety, micro-behaviours, and systemic bias within workplaces to foster a more diverse and inclusive culture. HR Focus Partner effectively across HR to guide continued integration of D&I and wellbeing into people policies, processes, change activity and all internal communications, as applicable. Partner with HRDs to provide advice and support to promote diversity, inclusion and wellbeing initiatives in leadership forums and business townhalls, as and when opportunities arise. Share external expertise and ongoing insights to strengthen D&I and wellbeing capabilities across HR. Work collaboratively with HR colleagues and take personal accountability for maintaining effective controls, improving outcomes for our business, and reducing operational risk. Stakeholder Management & Networks Act as a trusted advisor to the HR leadership team and GEC on sensitive cultural and societal topics. Represent M&G in industry forums and panels where applicable e.g. Women in Finance Charter and take a lead on managing our external accreditations and initiatives e.g. NES qualification. Inspire senior leaders, HR colleagues, and business stakeholders to build commitment, ownership, and momentum behind agreed D&I and wellbeing priorities. Provide direction and support to D&I focused business committees, forums and colleague-led networks to help them deliver meaningful activity aligned with overall business goals and D&I priorities. Key knowledge, skills, and experience: Understanding of M&G plc's business, legislative, regulatory and market environment, and ability to link D&I and wellbeing activities to longer term business performance and organisational outcomes. Ability to challenge and influence senior leaders to deliver on agreed D&I and wellbeing priorities. Understanding of governance, oversight, risk, and controls within D&I and wellbeing activities. Ability to execute on strategies, programmes, and lead workstreams across the organisation, role-modelling collaboration and delivering with and through others. An active networker, with awareness of external trends and best practices in the D&I and wellbeing space. Confident in using data to inform decisions and drive meaningful insights - experienced in equal pay and gender pay gap reporting, ensuring agreed action plans and commitments are delivered in line with business strategy. Experience in preparing formal papers for Board, executive and leadership meetings and committees. Able to connect D&I and wellbeing activities to a wider people agenda including enhancing colleague experience, building leadership behaviours, and strengthening organisational culture. Proactive, organised, able to solve problems, make recommendations and deliver high-quality work. A confident and clear communicator, able to influence and collaborate well with people at all levels. Experienced in representing the organisation at external business forums and industry events. Strong attention to detail, while understanding the wider external and organisational context. Qualifications: Relevant degree and/or professional qualification (e.g. CIPD). What we offer: We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life , and financially plan for the future. Our UK benefits include : A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at:
About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: We are seeking experienced Security Architects to support our public sector and enterprise clients in delivering secure digital services and technology transformation initiatives. The role involves engaging with multiple stakeholders to understand business objectives, identify security risks, and design security architectures that enable the safe delivery of business outcomes. You will work closely with solution architects, engineering teams, delivery managers, and client leadership to ensure that security is embedded by design and aligned with organisational risk appetites. As a Security Architect, you will operate with a high degree of autonomy, applying your expertise to resolve complex security challenges and providing authoritative guidance across projects and programmes. You will also contribute to the growth of the Security Practice by developing new service offerings, maintaining security standards and artefacts, supporting business development activities, and mentoring junior colleagues. In addition to technical leadership, you will help identify and shape new opportunities by engaging with client stakeholders to understand strategic security objectives and deliver value-driven outcomes. You will be a confident communicator, capable of influencing senior stakeholders, facilitating workshops, and building consensus across multidisciplinary teams. Key Responsibilities: Design end-to-end security architectures that align with business, technical, regulatory, and security requirements. Develop security strategies and controls for cloud-native, hybrid, and on-premise environments. Conduct security architecture reviews and provide recommendations to mitigate identified risks. Translate business and technical requirements into secure, scalable, and resilient designs. Ensure alignment with enterprise security architecture, governance frameworks, and organisational standards. Support Agile delivery teams by embedding security-by-design principles throughout the software development lifecycle. Define and document security patterns, reference architectures, and reusable security artefacts. Lead threat modelling activities and identify appropriate mitigation strategies. Collaborate with stakeholders across business, product, operations, and engineering teams to drive secure decision-making. Advise on identity and access management approaches, including authentication, authorisation, and privileged access controls. Ensure security, privacy, compliance, and risk management requirements are incorporated into solutions. Support security assurance activities, including risk assessments, security testing, and accreditation processes. Contribute to DevSecOps initiatives, promoting automation and continuous security practices. Produce clear architectural documentation, including security views, high-level designs, and security artefacts. Mentor junior team members and contribute to the development of the wider Security Practice. Key Experience: Extensive experience engaging with stakeholders at all levels, including senior leadership and C-suite executives. Proven experience operating within client-facing and/or consultancy environments. Demonstrated experience designing and implementing enterprise security architectures. Strong understanding of security architecture methodologies and frameworks. Experience conducting threat modelling and security risk assessments. Experience supporting security assurance activities within regulated environments. Proven ability to balance security requirements with operational and business objectives. Experience designing secure architectures across cloud and hybrid environments. Strong understanding of security controls for applications, infrastructure, data, and identity. Experience working within Agile delivery environments and integrating security into delivery processes. Familiarity with public sector security requirements and accreditation approaches is highly desirable. Experience supporting compliance initiatives involving standards and regulatory frameworks. Key Skills: Advanced knowledge of cloud security across Microsoft Azure, AWS, Google Cloud Platform (GCP), and Microsoft 365. Expertise in Zero Trust security principles and secure-by-design methodologies. Strong understanding of identity and access management technologies, including federation, SSO, MFA, and privileged access management. Experience with threat modelling methodologies such as STRIDE, PASTA, or equivalent. Knowledge of security frameworks and standards including: - ISO 27001 - NIST Cybersecurity Framework - NIST 800-53 - CIS Controls - SABSA - TOGAF Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue. This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing. Whatever stage you are at, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
27/07/2026
Full time
About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: We are seeking experienced Security Architects to support our public sector and enterprise clients in delivering secure digital services and technology transformation initiatives. The role involves engaging with multiple stakeholders to understand business objectives, identify security risks, and design security architectures that enable the safe delivery of business outcomes. You will work closely with solution architects, engineering teams, delivery managers, and client leadership to ensure that security is embedded by design and aligned with organisational risk appetites. As a Security Architect, you will operate with a high degree of autonomy, applying your expertise to resolve complex security challenges and providing authoritative guidance across projects and programmes. You will also contribute to the growth of the Security Practice by developing new service offerings, maintaining security standards and artefacts, supporting business development activities, and mentoring junior colleagues. In addition to technical leadership, you will help identify and shape new opportunities by engaging with client stakeholders to understand strategic security objectives and deliver value-driven outcomes. You will be a confident communicator, capable of influencing senior stakeholders, facilitating workshops, and building consensus across multidisciplinary teams. Key Responsibilities: Design end-to-end security architectures that align with business, technical, regulatory, and security requirements. Develop security strategies and controls for cloud-native, hybrid, and on-premise environments. Conduct security architecture reviews and provide recommendations to mitigate identified risks. Translate business and technical requirements into secure, scalable, and resilient designs. Ensure alignment with enterprise security architecture, governance frameworks, and organisational standards. Support Agile delivery teams by embedding security-by-design principles throughout the software development lifecycle. Define and document security patterns, reference architectures, and reusable security artefacts. Lead threat modelling activities and identify appropriate mitigation strategies. Collaborate with stakeholders across business, product, operations, and engineering teams to drive secure decision-making. Advise on identity and access management approaches, including authentication, authorisation, and privileged access controls. Ensure security, privacy, compliance, and risk management requirements are incorporated into solutions. Support security assurance activities, including risk assessments, security testing, and accreditation processes. Contribute to DevSecOps initiatives, promoting automation and continuous security practices. Produce clear architectural documentation, including security views, high-level designs, and security artefacts. Mentor junior team members and contribute to the development of the wider Security Practice. Key Experience: Extensive experience engaging with stakeholders at all levels, including senior leadership and C-suite executives. Proven experience operating within client-facing and/or consultancy environments. Demonstrated experience designing and implementing enterprise security architectures. Strong understanding of security architecture methodologies and frameworks. Experience conducting threat modelling and security risk assessments. Experience supporting security assurance activities within regulated environments. Proven ability to balance security requirements with operational and business objectives. Experience designing secure architectures across cloud and hybrid environments. Strong understanding of security controls for applications, infrastructure, data, and identity. Experience working within Agile delivery environments and integrating security into delivery processes. Familiarity with public sector security requirements and accreditation approaches is highly desirable. Experience supporting compliance initiatives involving standards and regulatory frameworks. Key Skills: Advanced knowledge of cloud security across Microsoft Azure, AWS, Google Cloud Platform (GCP), and Microsoft 365. Expertise in Zero Trust security principles and secure-by-design methodologies. Strong understanding of identity and access management technologies, including federation, SSO, MFA, and privileged access management. Experience with threat modelling methodologies such as STRIDE, PASTA, or equivalent. Knowledge of security frameworks and standards including: - ISO 27001 - NIST Cybersecurity Framework - NIST 800-53 - CIS Controls - SABSA - TOGAF Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue. This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing. Whatever stage you are at, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world's largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we're focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours. Herbert Smith Freehills Kramer: Your goals. Our ambition The Opportunity The Performance & Observability Engineer plays a critical role in ensuring system reliability, scalability, and visibility across the entire technology stack. This role focuses on transitioning from traditional monitoring to full observability, enabling deep performance insights, real-time issue detection, and proactive optimisation. The ideal candidate will have expertise in performance engineering, distributed tracing, logging, metrics, and automation, driving improvements across cloud, infrastructure, and application layers. Primary Responsibilities Performance Engineering & Optimisation Analyse application, database, and infrastructure performance to identify bottlenecks and inefficiencies. Develop performance benchmarks and SLIs to measure service responsiveness and stability. Collaborate with SRE and DevOps teams to optimise CI/CD pipelines for performance improvements. Collaborate with wider IT teams to Implement caching strategies, query optimisation, and autoscaling to enhance system efficiency. Observability Platform Development & Implementation Design and implement end-to-end observability frameworks covering metrics, logs, traces, and events. Instrument services using existing tools (eg: Nexthink) to improve visibility. Enable distributed tracing across microservices to enhance root cause analysis and performance debugging. Standardise logging and telemetry collection across infrastructure, applications, and cloud services. Define best practices and consistent approach across development teams to improve monitoring consistency. Maturing from Monitoring to Full Observability Transition from basic alerting to proactive insights, leveraging AI-driven anomaly detection. Ensure comprehensive observability across frontend, backend, databases, cloud infrastructure, and networking. Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to track system health. Automate root cause analysis and incident detection through advanced monitoring techniques. Incident Response & Reliability Engineering Reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through improved observability. Integrate monitoring and alerting tools with incident response platforms (ie: ServiceNow). Develop self-healing and auto-remediation mechanisms to reduce operational toil. Improve alerting strategies by reducing false positives and improving signal-to-noise ratio. Governance, Compliance & Reporting Define observability best practices and governance models to ensure adoption across teams. Ensure log retention, security, and compliance with standards (e.g., GDPR, SOC 2, PCI DSS). Develop executive dashboards and reporting frameworks to showcase reliability and performance trends. Key Performance Indicators Maturity of Observability Capabilities % of Services with Full Observability Coverage - Ensure visibility across the entire stack. Instrumentation Completeness (%) - Track the number of services fully instrumented with logs, metrics, and traces. Service-Level Indicator (SLI) Coverage - Ensure key performance indicators are defined and tracked. Reduction in Blind Spots (%) - Improve monitoring coverage across all components. Performance & Reliability Metrics Application Response Time (P99, P95, P50 Latency) - Improve service performance. System Throughput & Load Handling (%) - Increase service efficiency and scalability. Reduction in Performance Bottlenecks (%) - Optimise infrastructure and application layers. Successful Load Test Pass Rate (%) - Ensure applications meet expected performance benchmarks. Incident Management & Operational Efficiency Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) - Reduce system downtime and recovery time. Reduction in Noisy Alerts (%) - Improve alert relevance and reduce false positives. Proactive Issue Detection (%) - Increase the percentage of incidents identified before user impact. Error Budget Utilization (%) - Ensure system reliability is balanced with innovation velocity. Automation & AI-Driven Observability (AIOps) % of Issues Resolved via Automated Remediation - Reduce manual intervention in incident response. Reduction in On-Call Burden (%) - Minimize alerts requiring human intervention. Anomaly Detection Accuracy (%) - Improve proactive detection of performance issues. Business & Customer Impact Customer Experience Metrics (Latency, Errors, Uptime) - Ensure observability drives tangible business improvements. Downtime Reduction (%) - Improve service availability and reliability. Cost Optimisation from Performance & Observability (%) - Reduce operational inefficiencies and cloud expenses. Qualifications, Skills and Experience Technical Skills Experience in using and maintaining Observability & APM Tools - Grafana experience is essential Experience of using KQL Performance Testing & Load Testing Cloud & Infrastructure Monitoring - AWS CloudWatch, Azure Monitor, GCP Operations Suite, Kubernetes Observability. Knowledge of Log Aggregation & Analysis - eg: Grafana Loki, Splunk etc Automation & Scripting - PowerAutomate, Terraform, PowerShell Incident Response & ITSM - ServiceNow. Sound understanding of firm's applications, systems and tools across technology stack DevOps experience is desirable Nexthink experience is desirable Soft Skills & Collaboration Strong problem-solving and root cause analysis skills. Ability to translate observability insights into business impact for stakeholders. A continuous improvement mindset, focused on reducing toil and improving efficiency. Experience working in a DevOps, SRE, or Platform Engineering environment. Team Information Technology Working Pattern Full time Location London Contract Permanent Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding. At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm's growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We're recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We're immersed in the many challenges facing our clients. We're invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You'll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you'll discover they are our lived experience. And by being ambitious for your growth and ours, we'll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.
27/07/2026
Full time
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world's largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we're focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours. Herbert Smith Freehills Kramer: Your goals. Our ambition The Opportunity The Performance & Observability Engineer plays a critical role in ensuring system reliability, scalability, and visibility across the entire technology stack. This role focuses on transitioning from traditional monitoring to full observability, enabling deep performance insights, real-time issue detection, and proactive optimisation. The ideal candidate will have expertise in performance engineering, distributed tracing, logging, metrics, and automation, driving improvements across cloud, infrastructure, and application layers. Primary Responsibilities Performance Engineering & Optimisation Analyse application, database, and infrastructure performance to identify bottlenecks and inefficiencies. Develop performance benchmarks and SLIs to measure service responsiveness and stability. Collaborate with SRE and DevOps teams to optimise CI/CD pipelines for performance improvements. Collaborate with wider IT teams to Implement caching strategies, query optimisation, and autoscaling to enhance system efficiency. Observability Platform Development & Implementation Design and implement end-to-end observability frameworks covering metrics, logs, traces, and events. Instrument services using existing tools (eg: Nexthink) to improve visibility. Enable distributed tracing across microservices to enhance root cause analysis and performance debugging. Standardise logging and telemetry collection across infrastructure, applications, and cloud services. Define best practices and consistent approach across development teams to improve monitoring consistency. Maturing from Monitoring to Full Observability Transition from basic alerting to proactive insights, leveraging AI-driven anomaly detection. Ensure comprehensive observability across frontend, backend, databases, cloud infrastructure, and networking. Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to track system health. Automate root cause analysis and incident detection through advanced monitoring techniques. Incident Response & Reliability Engineering Reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through improved observability. Integrate monitoring and alerting tools with incident response platforms (ie: ServiceNow). Develop self-healing and auto-remediation mechanisms to reduce operational toil. Improve alerting strategies by reducing false positives and improving signal-to-noise ratio. Governance, Compliance & Reporting Define observability best practices and governance models to ensure adoption across teams. Ensure log retention, security, and compliance with standards (e.g., GDPR, SOC 2, PCI DSS). Develop executive dashboards and reporting frameworks to showcase reliability and performance trends. Key Performance Indicators Maturity of Observability Capabilities % of Services with Full Observability Coverage - Ensure visibility across the entire stack. Instrumentation Completeness (%) - Track the number of services fully instrumented with logs, metrics, and traces. Service-Level Indicator (SLI) Coverage - Ensure key performance indicators are defined and tracked. Reduction in Blind Spots (%) - Improve monitoring coverage across all components. Performance & Reliability Metrics Application Response Time (P99, P95, P50 Latency) - Improve service performance. System Throughput & Load Handling (%) - Increase service efficiency and scalability. Reduction in Performance Bottlenecks (%) - Optimise infrastructure and application layers. Successful Load Test Pass Rate (%) - Ensure applications meet expected performance benchmarks. Incident Management & Operational Efficiency Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) - Reduce system downtime and recovery time. Reduction in Noisy Alerts (%) - Improve alert relevance and reduce false positives. Proactive Issue Detection (%) - Increase the percentage of incidents identified before user impact. Error Budget Utilization (%) - Ensure system reliability is balanced with innovation velocity. Automation & AI-Driven Observability (AIOps) % of Issues Resolved via Automated Remediation - Reduce manual intervention in incident response. Reduction in On-Call Burden (%) - Minimize alerts requiring human intervention. Anomaly Detection Accuracy (%) - Improve proactive detection of performance issues. Business & Customer Impact Customer Experience Metrics (Latency, Errors, Uptime) - Ensure observability drives tangible business improvements. Downtime Reduction (%) - Improve service availability and reliability. Cost Optimisation from Performance & Observability (%) - Reduce operational inefficiencies and cloud expenses. Qualifications, Skills and Experience Technical Skills Experience in using and maintaining Observability & APM Tools - Grafana experience is essential Experience of using KQL Performance Testing & Load Testing Cloud & Infrastructure Monitoring - AWS CloudWatch, Azure Monitor, GCP Operations Suite, Kubernetes Observability. Knowledge of Log Aggregation & Analysis - eg: Grafana Loki, Splunk etc Automation & Scripting - PowerAutomate, Terraform, PowerShell Incident Response & ITSM - ServiceNow. Sound understanding of firm's applications, systems and tools across technology stack DevOps experience is desirable Nexthink experience is desirable Soft Skills & Collaboration Strong problem-solving and root cause analysis skills. Ability to translate observability insights into business impact for stakeholders. A continuous improvement mindset, focused on reducing toil and improving efficiency. Experience working in a DevOps, SRE, or Platform Engineering environment. Team Information Technology Working Pattern Full time Location London Contract Permanent Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding. At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm's growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We're recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We're immersed in the many challenges facing our clients. We're invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You'll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you'll discover they are our lived experience. And by being ambitious for your growth and ours, we'll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.
About the role We're looking for a Senior Business Development Manager - Retail & Surface Access to join the Commercial team at Edinburgh Airport. This is a senior position which will play a key role in expanding the airport's retail and land-based transport business partnership portfolio, increasing commercial revenue whilst upholding sustainability practices to encourage long-term growth. The role will manage a significant portfolio across Duty Free, Retail, Food & Beverage, Car Rental, Bus, Tram, Taxis and Coach park. The individual will build lasting relationships with business partners and internal teams, advancing both commercial outcomes and the experience of our passengers. The airport is at an exciting point in its history as we look ahead to annual passenger numbers increasing to over 20 million by 2030 and even more beyond. To satisfy this growth, the footprint of the airport will expand across almost every area. This role will support that transformation by shaping future commercial opportunities across terminal developments and passenger infrastructure projects, ensuring commercial requirements are embedded into development plans and aligned to the airport's long-term growth ambitions. We're looking for an agile, commercially focused individual who is excited about joining a successful, high-performing team with a once-in-a-generation opportunity to shape the future of an iconic national asset. This role will be primarily based at Edinburgh Airport, with some travel required, and we are happy to discuss this further at interview stage. About the recruitment process The recruitment process will involve an initial interview discussion over Teams followed by an in-person interview. Our in person interview will involve a task or presentation, to be confirmed upon invite to interview - a chance for you to demonstrate your enthusiasm for bringing your strategic commercial thinking to support Edinburgh Airport's growth! To support the process, we will also ask you to complete an Insights Discovery profile. Please note, depending on the volume of applications, the recruitment process for this role may change. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process here. What you'll be doing The Senior Business Development Manager - Retail & Surface Access will be responsible for driving growth across a broad portfolio of retail, food and beverage, and surface transport business partners. The role will oversee a commercial contract roadmap of 100+ concession contracts, lead competitive bid and negotiation processes, and represent Commercial on key capital and transformation projects. Key responsibilities include (but are not limited to) the following: Manage partner relationships and the commercial contract roadmap of 100+ concession contracts across retail and transport categories Drive revenue growth across Duty Free, Retail, Food & Beverage, Car Rental, Bus, Tram, Taxis and Coach park Shape future commercial opportunities across terminal developments and passenger infrastructure projects Identify innovative concepts, brands and transport solutions that enhance passenger experience and support long-term airport growth ambitions Bids, Negotiation & Contract Delivery Lead competitive bid processes, negotiations and contract completion activities Develop clear strategic negotiation plans that support strong commercial outcomes Negotiate commercial deals and concession agreements with current and prospective business partners Manage the contract roadmap with strong prioritisation, clear governance and disciplined follow-through Draft and present clear board papers and recommendations to support decision-making Transformation & Capital Projects Represent Commercial and lead workstreams on key capital and transformation projects Work closely with Capital Projects and Operational teams to ensure commercial requirements are embedded into future development plans Provide commercial input into the design and delivery of terminal developments and passenger infrastructure projects Influence key stakeholders at Executive and Board level through clear, evidence-based recommendations Stakeholder Collaboration Build and maintain strong relationships with concessionaires, transport operators and internal stakeholders Develop strong, collaborative working relationships across Commercial, Capital Projects and Operational teams to support integrated delivery Work with partners to identify new concepts, brands and transport solutions that support the airport's future commercial proposition Demonstrate the agility to identify, lead and support new commercial initiatives that arise in a growing, fast-paced environment What we're looking forThe Senior Business Development Manager - Retail & Surface Access role is well-suited to candidates with a strong background in commercial development, contract management and negotiation, with the ideal candidate ticking most of the following boxes:SkillsA positive and determined attitude, with a goal-orientated mindset and an unwavering passion for successStrategic negotiation planning skills, with the ability to prepare for and lead complex commercial discussionsAn excellent communicator with the ability to influence and align stakeholders at Executive and Board level through clear, well-structured communicationHighly experienced using PowerPoint and Excel, with the ability to create clear, decision-ready materials and robust commercial analysisAbility to self-manage, prioritise effectively and maintain momentum across multiple workstreamsA problem solver who enjoys finding the solution in every problemA team player who can collaborate with other departments and stakeholders, and enjoys working with others to achieve a common goalExperienceDemonstrable experience building and managing a commercial pipelineProven ability to negotiate commercial deals and concession agreementsExperience managing a contract roadmap and prioritising activity across a broad portfolioExperience drafting and presenting clear board papers and recommendations for senior decision-makersAirport, transport, retail or hospitality sector experience is desirable but not essentialIf your experience ticks some of the boxes but looks slightly different to what we've listed here, we encourage you to still apply. You could add something we didn't know we needed.
27/07/2026
Full time
About the role We're looking for a Senior Business Development Manager - Retail & Surface Access to join the Commercial team at Edinburgh Airport. This is a senior position which will play a key role in expanding the airport's retail and land-based transport business partnership portfolio, increasing commercial revenue whilst upholding sustainability practices to encourage long-term growth. The role will manage a significant portfolio across Duty Free, Retail, Food & Beverage, Car Rental, Bus, Tram, Taxis and Coach park. The individual will build lasting relationships with business partners and internal teams, advancing both commercial outcomes and the experience of our passengers. The airport is at an exciting point in its history as we look ahead to annual passenger numbers increasing to over 20 million by 2030 and even more beyond. To satisfy this growth, the footprint of the airport will expand across almost every area. This role will support that transformation by shaping future commercial opportunities across terminal developments and passenger infrastructure projects, ensuring commercial requirements are embedded into development plans and aligned to the airport's long-term growth ambitions. We're looking for an agile, commercially focused individual who is excited about joining a successful, high-performing team with a once-in-a-generation opportunity to shape the future of an iconic national asset. This role will be primarily based at Edinburgh Airport, with some travel required, and we are happy to discuss this further at interview stage. About the recruitment process The recruitment process will involve an initial interview discussion over Teams followed by an in-person interview. Our in person interview will involve a task or presentation, to be confirmed upon invite to interview - a chance for you to demonstrate your enthusiasm for bringing your strategic commercial thinking to support Edinburgh Airport's growth! To support the process, we will also ask you to complete an Insights Discovery profile. Please note, depending on the volume of applications, the recruitment process for this role may change. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process here. What you'll be doing The Senior Business Development Manager - Retail & Surface Access will be responsible for driving growth across a broad portfolio of retail, food and beverage, and surface transport business partners. The role will oversee a commercial contract roadmap of 100+ concession contracts, lead competitive bid and negotiation processes, and represent Commercial on key capital and transformation projects. Key responsibilities include (but are not limited to) the following: Manage partner relationships and the commercial contract roadmap of 100+ concession contracts across retail and transport categories Drive revenue growth across Duty Free, Retail, Food & Beverage, Car Rental, Bus, Tram, Taxis and Coach park Shape future commercial opportunities across terminal developments and passenger infrastructure projects Identify innovative concepts, brands and transport solutions that enhance passenger experience and support long-term airport growth ambitions Bids, Negotiation & Contract Delivery Lead competitive bid processes, negotiations and contract completion activities Develop clear strategic negotiation plans that support strong commercial outcomes Negotiate commercial deals and concession agreements with current and prospective business partners Manage the contract roadmap with strong prioritisation, clear governance and disciplined follow-through Draft and present clear board papers and recommendations to support decision-making Transformation & Capital Projects Represent Commercial and lead workstreams on key capital and transformation projects Work closely with Capital Projects and Operational teams to ensure commercial requirements are embedded into future development plans Provide commercial input into the design and delivery of terminal developments and passenger infrastructure projects Influence key stakeholders at Executive and Board level through clear, evidence-based recommendations Stakeholder Collaboration Build and maintain strong relationships with concessionaires, transport operators and internal stakeholders Develop strong, collaborative working relationships across Commercial, Capital Projects and Operational teams to support integrated delivery Work with partners to identify new concepts, brands and transport solutions that support the airport's future commercial proposition Demonstrate the agility to identify, lead and support new commercial initiatives that arise in a growing, fast-paced environment What we're looking forThe Senior Business Development Manager - Retail & Surface Access role is well-suited to candidates with a strong background in commercial development, contract management and negotiation, with the ideal candidate ticking most of the following boxes:SkillsA positive and determined attitude, with a goal-orientated mindset and an unwavering passion for successStrategic negotiation planning skills, with the ability to prepare for and lead complex commercial discussionsAn excellent communicator with the ability to influence and align stakeholders at Executive and Board level through clear, well-structured communicationHighly experienced using PowerPoint and Excel, with the ability to create clear, decision-ready materials and robust commercial analysisAbility to self-manage, prioritise effectively and maintain momentum across multiple workstreamsA problem solver who enjoys finding the solution in every problemA team player who can collaborate with other departments and stakeholders, and enjoys working with others to achieve a common goalExperienceDemonstrable experience building and managing a commercial pipelineProven ability to negotiate commercial deals and concession agreementsExperience managing a contract roadmap and prioritising activity across a broad portfolioExperience drafting and presenting clear board papers and recommendations for senior decision-makersAirport, transport, retail or hospitality sector experience is desirable but not essentialIf your experience ticks some of the boxes but looks slightly different to what we've listed here, we encourage you to still apply. You could add something we didn't know we needed.
