60 jobs found

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we're intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role As a Fullstack Software Engineer on the Catering team at Olo, you will design, build, and monitor solutions that facilitate the online ordering, management, and effortless transmission of high-value Catering orders to our customers. Our team's mission is to create tools and features that support restaurant operations for the accurate production of catering orders and ensure our guests are served on time and without interruption. We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies. How you'll make an impact Design and implement scalable, high-quality components and services that align with team and company goals. Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance. Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions. Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution. Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence. Document and share knowledge effectively to elevate the team's technical expertise. Champion best practices in software development, agile methodologies, and continuous improvement. What will set you up for success 3+ years of experience in software engineering, including excellent knowledge of C#, .NET and commercial experience with Typescript and a Front-end framework (React or similar). Experience with cloud services like AWS and familiarity of containerization with Docker and EKS. Experience writing unit tests and testable code. Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges. Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes. Deliver constructive feedback that empowers individuals and strengthens the team. Communicate technical concepts clearly, adapting to both technical and non-technical audiences. Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at Applicant Privacy Notice (United Kingdom)

Regents Theological College is looking for an enthusiastic and curious person to begin a career in digital and IT support through a structured 24-month apprenticeship. Working alongside experienced IT and learning technology colleagues, you will support staff and students with everyday technology needs while developing practical skills in Microsoft 365, computer systems, networking, cloud services, lecture-room AV, livestreaming, podcast production and online learning platforms such as Moodle. You will also help document systems, improve digital processes and explore how emerging technologies can support the work of Regents and the wider Elim movement. Applicants should have at least two A-levels or equivalent, a solid basic understanding of IT hardware and desktop applications, good communication and problem-solving skills, and a genuine desire to learn. This full-time role is based at the Elim International Centre in Malvern. Salary: £18,200 Year 1 to NMW Year 2 Hours:Full-Time (35hpw) Further information Mick Leggett - Data and Learning Technologies Manager Further details regarding the interview process will be sent out to the interviewees ahead of the scheduled interview date. For further details about how to apply for this role and a person specification, please download the job description. The Elim International Centre is looking for an experienced Front of House Catering Supervisor to help deliver an excellent dining experience for staff, students and guests. Elim is seeking a full time Senior Compliance Officer to support local churches across a range of finance and compliance areas. Sign up to our email list to keep informed of news and updates about Elim.

TOCA Social is the world's first interactive football and dining experience, changing the game one incredible venue at a time. With thriving sites at The O2, Birmingham, Westfield White City, Dallas, Paris, and franchises in Monterrey, Mexico & Guatemala City, Guatemala, we're gearing up for continued global expansion as we aim to transform the social entertainment space with a bold vision. Job Role: The Venue Technology Manager is TOCA Social's on-the-ground technology lead for the UK and European venues. This is a hands-on, execution-first role responsible for the daily performance, stability and optimisation of all guest-facing and operational technology across four venues. Working as the primary technology partner to the Operations Managers and General Managers in each venue, this role ensures that tech never gets in the way of a great guest experience. You will be the first line of support when things go wrong, the driving force behind preventative maintenance when things are going right, and a key contributor to new venue openings and technology improvement projects. You report into the Head of Venue Technology and work in close partnership with the UK & Europe Ops Director to ensure technology serves the guest and the team at every moment. Location: TOCA Social, The O2, Birmingham, Paris and White City Reports to: Global Head of Operations with a dotted line Head of Venue Technology Role & Responsibilities Technology Operations & Uptime Own the daily performance and stability of all guest-facing and operational technology across The O2, Birmingham, Westfield White City and Paris Serve as the first point of contact for all technical issues raised by General Managers, Operations Managers and venue teams Prioritise and resolve faults rapidly to minimise guest disruption and operational downtime guest impact always drives prioritisation Conduct structured weekly venue visits to each UK site performing live system health checks, proactive troubleshooting and in-service support Implement and maintain preventative maintenance schedules to pre-empt system failures before they affect the guest experience Maintain and oversee all venue technology systems, including: Game box uptime, playing surface (turf) and game experience quality Guest-facing tech - totems, leaderboards, guest screens, arcade machines, QR codes, face scanner, F&B ordering kiosks and photobooth integrations Transactional systems - Tevalis EPOS (UK), Dojo PDQs and SevenRooms booking CRM Operational infrastructure: guest services computers, radios, CCTV, door access and AV systems MarketMan inventory management and associated integrations Cover or support Techspert Captains and venue Techsperts when required - this role is fully trained in Techspert capability Techspert Partnership & Venue Team Support Act as a daily technology partner to General Managers, Operations Managers and venue teams - present, responsive and solutions-focused Work in close collaboration with Techspert Captains at each venue on ticket triage, fault resolution and performance management Embed tech confidence across venue teams through hands-on guidance, troubleshooting support and regular informal coaching Participate in operational leadership meetings to share system performance insights and align on upcoming priorities Ensure venue teams understand the technology around them reducing dependency on escalation for routine issues Provide direct support to the Paris venue remote as standard, on-site when required for openings, projects or escalated issues EPOS & Systems Administration Own the full administration of Tevalis EPOS across all UK venues menu updates, pricing changes, reporting configuration and device management Ensure EPOS configuration is consistent, accurate and aligned across all venues at all times Liaise with Finance and Operations to support accurate revenue reporting, POS integration and reconciliation processes Maintain SevenRooms booking CRM configuration, integrations and reporting in partnership with the Head of Business Systems Support the ongoing administration of MarketMan inventory management across the UK estate Ticketing, Reporting & Prioritisation Manage the technology ticketing system logging, triaging and tracking all issues through to resolution Develop and maintain a clear prioritisation framework for tech issues, based on guest impact, operational disruption and commercial risk Report on system uptime, fault resolution timelines and guest-impacting incidents to the Head of Venue Technology on a regular basis Identify patterns and systemic issues from ticket data escalating and proposing long-term improvement projects where appropriate Maintain accurate records of all maintenance activity, system changes and supplier interactions Training, Upskilling & Documentation Deliver structured technology training to venue teams covering EPOS, kiosks, AV systems, QR platforms, SevenRooms and Dojo tools Create and maintain clear, practical training guides, system playbooks and troubleshooting documentation for all venues Update technical training materials whenever systems change, ensuring venues always have current and accurate resources Support the onboarding of new venue team members on all technology systems as part of the wider induction process 6-8 week structured onboarding training at our Acton facility, including shadowing and in-depth learning of box mechanics, game systems and hardware anatomy Events & AV Support Support the planning and delivery of corporate events and large-scale bookings from a technology perspective Configure AV systems, lighting and event-specific technology setups in partnership with the Events team Develop customised technology solutions for unique or high-profile events, ensuring seamless delivery on the night Be available for key events where technology presence is required including evenings and weekends where the business needs it Innovation, Integration & Supplier Management Build and maintain strong working relationships with all third-party technology suppliers - Tevalis, SevenRooms, Dojo, MarketMan and others Participate in supplier review meetings alongside the Head of Venue Technology - tracking performance, service levels and roadmap developments Ensure all venue systems are effectively integrated, minimising manual workarounds and operational complexity for teams Monitor evolving hospitality technology trends and flag relevant improvements or innovations to the Head of Venue Technology Support the evaluation and testing of new tools or platforms ahead of potential estate-wide rollout New Venue Openings Work directly with the Rollout Director and property teams during new site builds to scope, configure and test all technology systems Implement venue-specific technology fit-outs that meet TOCA Social's guest experience and operational standards Create tailored training guides, system playbooks and handover documents for every new venue opening Deliver structured technology onboarding and training for new venue teams - ensuring high confidence and operational resilience from day one Support Paris and future European venue openings on-site during the critical pre-opening and launch period Qualifications & Experience 3+ years' experience in venue, hospitality, entertainment or retail technology support. Proven experience managing technology across multiple venues in a fast-paced operational environment. Strong hands-on knowledge of EPOS, payment systems, networking, AV, CCTV, access control and guest-facing technology. Confident troubleshooting hardware, software and infrastructure issues with a focus on rapid resolution. Experience supporting live operational environments where uptime and guest experience are business critical. Skilled in managing third-party technology suppliers and service partners. Experience administering POS, CRM and inventory management platforms. Strong organisational skills with the ability to prioritise multiple issues and stakeholders. Excellent communicator who can build trusted relationships with operational teams and explain technical concepts simply. Passion for delivering exceptional guest experiences through reliable, innovative technology. Proactive, solutions-focused mindset with a drive for continuous improvement. Comfortable working flexibly, including evenings, weekends and travel across the UK and Europe when required. Benefits: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive salary Complimentary TOCA games! Huge discounts on our F&B Free meal whilst on shift Local retail & hospitality discounts! Teammate Assistance Programme with access to free counselling sessions Great progression opportunities as we expand! TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.

Rapport Guest Services is seeking an experienced Guest Services Manager to lead a high-performing Client Services operation across London and regional offices, ensuring exceptional guest and workplace experiences. The successful candidate will provide leadership to teams across seven locations in the UK and Ireland, driving service excellence, operational efficiency and strong client partnerships while overseeing 40-hour weeks and flexible scheduling as needed.

We are looking for an experienced Guest Services Manager to join Rapport, supporting a prestigious multinational client in the professional services sector based in the heart of the city. This is an exciting opportunity to lead a high-performing Client Services operation across London and regional offices, ensuring the consistent delivery of exceptional guest and workplace experiences. The successful candidate will provide leadership and support to teams across seven locations throughout the UK and Ireland, driving service excellence, operational efficiency, and strong client partnerships. Type of contract: Full-time, Permanent Hours: 40 per week (Monday - Friday, with flexibility as per business needs) Salary:Up to £56,000 per annum What will you get? Financial freedom:Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure your future:Benefit from a contributory pension scheme for a stable financial tomorrow. Health matters:Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive personally & professionally:Unlock endless learning and development opportunities to elevate your career! Celebrate excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give back to community:Take one paid day off annually to support a cause you're passionate about! Main responsibilities Build and maintain strong relationships with clients, guests, and key stakeholders, developing a clear understanding of their priorities, objectives, and business needs. Lead, coach, and inspire a team of Rapport Ambassadors across multiple client locations, ensuring consistently high service standards. Oversee the day-to-day operation, including team structure, rota management, health and safety compliance, budget control, reporting, service innovation, and people management activities. Produce meaningful operational and service reports, providing insights and recommendations to support continuous improvement. Monitor and manage operational costs effectively, identifying opportunities to drive efficiencies and deliver value. Ensure service delivery consistently exceeds client and guest expectations across all locations. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger together. Have a minimum of two years' experience managing key stakeholder relationships, including clients, colleagues, and direct reports. Possess a strong understanding of HR policies, procedures, and employee relations practices. Be an experienced and motivational leader with a genuine passion for developing both teams and personal capability. Demonstrate excellent financial awareness, commercial acumen, and communication skills. Be highly organised, adaptable, and solutions-focused, with a commitment to delivering exceptional service. Have outstanding interpersonal skills and the ability to influence, engage, and build credibility with stakeholders at all levels. Remain calm and effective under pressure, using initiative, sound judgement, and a proactive approach to problem solving. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at .

What you'll bring to the team Accessibility Merlin Accessibility Assistant Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY Hours: Full time fully flexible, any 5 days out of 7 Location: LEGOLAND Windsor Resort JOB DESCRIPTION The Merlin Accessibility Assistant is responsible for managing all enquiries relating to the Merlin Ride Access Pass (RAP) and guiding escalated Accessibility support for Contact Centre Teams for all Merlin sites. This includes handling high profile and sensitive cases with professionalism, accuracy, and empathy. The role also provides operational support to sites by managing daily RAP allocation figures and monitoring capacity to ensure fair and effective access for guests. JOB SCOPE KEY ACCOUNTABILITIES Manage and respond to all Merlin Ride Access Pass enquiries for all Merlin attractions, including high profile and complex cases. Manage and respond to complex Accessibility enquiries for all Merlin attractions, including high profile and complex cases from the Global Contact Centre Teams. Deliver clear, consistent, and empathetic communication in line with Merlin policies and guest experience standards. Assist site teams and accessibility champions with specialist Accessibility support. Liaise with internal stakeholders and site teams to resolve enquiries and support operational needs. Ensure compliance with data protection, accessibility standards, and internal procedures. Respond to customer inquiries via phone, email, live chat, review sites and social media promptly and courteously aligned with our brand tone. Provide detailed information about products and services, addressing any questions or concerns customers may have. Qualifications & Experience SKILLS, EXPERIENCE & QUALIFICATIONS Experience and confidence in speaking directly with guests via all communication methods, verbal and written. Strong verbal and written communication skills with excellent attention to detail, including spelling, punctuation and grammar. Ability to manage sensitive and high profile cases with discretion and empathy. Familiarity with ticketing systems, guest feedback platforms, and accessibility requirements is advantageous. Identify guest's needs and points of enquiry or feedback, clarify information and provide solutions. Organised, proactive, and capable of managing workload across multiple sites. Be able to clearly communicate to our guests and with fellow colleagues. Confident using internal systems and data to manage capacity and allocations. Ensure profit protection, data protection and GDPR requirements are adhered to. Meeting response time targets on all forms of guest contact. PERSONAL QUALITIES A willingness to learn and develop your skills. Have a passion for delivering excellent customer service and guest experience standards. Demonstrates the ability to work independently, self motivated, using initiative and sound judgment to manage tasks and solve problems with minimal supervision. Have passion for our brand and accessibility standards. Commitment to delivering an inclusive and positive guest experience. Most importantly, have fun at work to create memorable experiences! HEALTH & SAFETY EMPLOYEES Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. Benefits £12.80 Hourly 40% discount off LEGO sets and products on the online LEGO Store! Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world! 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you're using your Magic Pass to visit!) Staff discount codes for Merlin Annual Passes to gift to loved ones! Pro rata holiday allowance based on 28 days full time equivalent Private pension scheme Life assurance scheme Employee assistance programme Access to Perks at Work which 30,000+ national & local employee discounts Free staff parking Ongoing training & development About the LEGOLAND Windsor Resort We are looking for Accessibility Assistants to join our AWESOME team at the UK's favourite children's theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland. About Merlin A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be. If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email one of the team will get back to you as soon as possible. Pay Range Competitive

Daintta are a rapidly growing, values-driven team of specialists who work with government clients across Cyber Security, National Security, Law Enforcement and Telecommunications. We are seeking a talented and motivated Software Engineer to join our team and contribute to our mission of protecting the UK through data-driven insights and solutions. As a Software Engineer, you will work closely with our public sector clients and project teams to design, develop, and implement software solutions that meet our clients' requirements. Key Responsibilities Collaborate with clients to understand their software engineering needs and objectives Design, develop, test, and implement high-quality software solutions using industry best practices and coding standards Utilise your expertise in various programming languages, frameworks, and technologies to architect robust and scalable systems Collaborate with cross-functional teams and clients to gather project requirements, analyse feasibility, and provide technical recommendations Develop secure, clean, efficient, and well documented code, ensuring code quality through testing, debugging, and code reviews Stay up to date with the latest trends, tools, and technologies in software engineering and share your knowledge with the team Collaborate with project managers to ensure successful project delivery within the defined timelines and budget Accurately delivering high quality work to agreed timelines, including taking the initiative and knowing how to jump straight in Supporting client engagements, including pitches and presentations Helping to support & grow Daintta by actively inputting into the company strategy and helping to shape our future Representing us and our core values: Transparent, Fair and Daring Skills/Knowledge The role requires the following key skills / knowledge, non-exhaustively: Bachelor's degree in computer science, software engineering, or related field Professional experience as software engineer, preferably in a consultancy or industry setting Experience with multiple programming languages, including Python, Java, C++, Rust, or Go Experience with associated software development frameworks and tools such as pytest and OpenAPI Experience working in Unix/Linux environments Knowledge of database systems and proficiency in database query languages/tools Familiarity with software development methodologies, such as Agile or Scrum. In particular iterative approaches to software development in conjunction with the client Excellent problem-solving and analytical skills, with the ability to find innovative solutions to complex technical challenges Excellent communication and presentation skills or Strong communication and interpersonal skills to effectively interact with clients and team members Ability to adapt to new technologies and learn quickly in fast-paced environments A passion for delivering high quality software solutions that meet client expectations Experience with cloud platforms such as AWS, Azure or Google Cloud Familiarity with DevOps practices and principles, such as CI/CD pipelines, containerisation (e.g. Docker) and associated orchestration Knowledge of software security principles and best practices Location? Hybrid, with 2-3 days working from Daintta office (London or Cheltenham) or on client site as required. What's in it for you? You will be joining the company at Daintta "Consultant" grade. In addition to being rewarded fairly for your contribution to the business, you get to work in a dynamic organisation that is agile and responsive. A business that is growing fast and where you get to drive and shape the future. A place where you are respected by everyone and your voice is important. Somewhere where you can be innovative and creative. A place where you have the opportunity to learn about all aspects of business from marketing to sales, to delivery and business operations. Benefits We believe in supporting our people both professionally and personally. Here's what you can expect when you join us: Time Off: 25 days annual leave, plus bank holidays Up to 5 days annual training leave with a dedicated training budget Up to 3 days annual volunteering leave - give back to the community Competitive maternity, paternity, shared parental leave & compassionate leave Health & Wellness: Comprehensive Private Health Insurance Employee Assistance Programme - 24/7 support services £2,000 Flex Cash Allowance, paid pro-rata over the year Financial Benefits: 5% pension contribution Discretionary company awards and bonuses, based on performance and company targets Access to Electric Vehicle (EV) Salary Sacrifice scheme Professional Development Up to £1,000 annual training budget (access to additional training and development budget via business case) Up to 5 days annual training leave 1 professional membership paid annually Up to £200 of additional IT budget for new joiners Perks Free breakfast every Tuesday in the London office Fortnightly drinks - in London Regular social events, quizzes, and guest workshops Huckletree perks - including gym and restaurant discounts Employee referral programme Monthly breakfast club in our Cheltenham office Security Information Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To qualify, you must be a British Citizen and have resided in the UK for the last 5 years. For more information about clearance eligibility, please see

Overview Togather are the team at the heart of great events. We're a founder-led company of 40+ event specialists working across some of the largest and most exciting events in the UK. Our Marketplace supports both B2B and B2C customers to handpick standout suppliers across street food, drink and venues for private events, from large-scale summer and Christmas parties to regular office lunches for clients including Spotify, Netflix & BBC. Live partners with organisers of large-scale public events, using our 360 tech and industry expertise to curate and deliver exceptional food and drink experiences that also drive commercial results for our clients. From major festivals, stadium fanzones and cultural celebrations, we work hand in hand with client teams to deliver exceptional guest experience for the likes of GALA festival, Rock Oyster, Hill Dickinson Stadium and Pride in London. Internally, we're proud to have been recognised by Tempo and the Startups 100 Awards as one of the UK's best places to work. We care deeply about building an ambitious, supportive and high-performing team. We started life 10 years ago as Feast It, a two-person marketplace launched from a kitchen table - and today, over 10 million guests a year attend a Togather-powered event. Across every project, our mission remains the same: To make events better for everyone. The Role Reporting into our Head of Venues within our Commercial team, you will expand our footprint within the £10 billion UK venues market, specifically targeting the largest and most prestigious venues in London and the rest of the UK. Your mission is to pitch, close and embed Togather as the go-to catering solution for those venues by leveraging our digital platform of high-quality food & drinks options. You will drive our market expansion, secure strategic partnerships, and ensure Togather becomes the preferred partner of choice for UK event venues looking to enhance their catering offering. This will involve both business development but also creative strategies to improve our positioning in the venues industry. In this role, you will manage the full sales cycle, from identifying and prospecting potential venues to negotiating and closing preferred and exclusive supplier agreements. You will develop and execute acquisition strategies, build and maintain relationships with key stakeholders, and ensure our services are integrated and visible. By harmonising Togather's proposition to venues, your efforts will revolutionise how venues engage with Togather and continue our trajectory as the go-to solution for UK event venues. As a sales role focused on new business and revenue generation, this position is ideal for a sales professional with a generalist mindset, a can-do attitude, strong networking skills, and a proven track record of driving business growth through strategic partnerships. Responsibilities Manage the full sales cycle from identifying and prospecting potential venues to negotiating and closing preferred and exclusive supplier agreements. Develop and execute acquisition strategies; build and maintain relationships with key stakeholders; ensure services are integrated and visible. Harmonise Togather's proposition to venues to position Togather as the go-to solution for UK event venues. Qualifications Sales Experience: Proven success in sales roles and experience driving the full sales cycle, consistently meeting or exceeding targets, with a strong emphasis on business development and strategic partnerships Networking Skills: Ability to build and maintain an extensive network of industry contacts, leveraging these relationships to drive business success Sales Drive: Demonstrated sales acumen with a history of surpassing ambitious sales targets, driven by a strategic and results-oriented approach Relationship Management: Excellent interpersonal skills to address the unique needs of venue owners and managers, fostering strong and lasting partnerships Performance Monitoring: Ability to track, analyse, and report on sales performance and market trends, using data to inform and refine strategic initiatives Team Collaboration: Enthusiasm for working within a dynamic team environment, contributing to Togather's leadership in the venues sector for corporate events. Generalist mindset: Demonstrated ability to think strategically and make impactful decisions across varied parts of the overall process Benefits Hybrid working - 3 days in the office Generous holiday allowance; 25 days (including a 3 day Christmas Closure) + bank holidays Enhanced Pension through salary sacrifice Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more Partnership with Code app: Significant discounts in a lot of London's best restaurants, bars and more Enhanced Mat & Pat leave Free coffee, drinks, snacks and regular supplier lunches Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year) A shiny new MacBook to work on Loads of invites to food-industry events (yes they do usually have free food) Dog-friendly office

We're looking for a Product Technical Lead to take ownership of our established AI enabled software product, guiding it through its next phase of evolution - roadmap features, scalability, and user experience as it grows in reach and capability. At the same time, you'll play a key role in shaping and building new product ideas from the ground up, helping Daintta expand its digital product portfolio. This is a hands-on leadership role that blends strategic technical direction with active development. You'll work closely with product and business teams to define roadmaps, make architectural decisions, and deliver high-quality, production-ready software that meets real-world needs. If you enjoy balancing long-term vision with practical delivery refining proven systems while exploring new opportunities this role offers both. Key Responsibilities Lead the technical design, architecture, and implementation of a complex, user-facing software product. Write high-quality backend code in Python, taking features from definition through to release. Work closely with the Product Manager to translate product goals into technical plans, milestones, and deliverables. Make key architectural and implementation decisions to ensure scalability, performance, and maintainability. Guide the development team through Agile delivery cycles, leading sprint planning, reviews, and retrospectives. Establish and uphold engineering best practices, code quality, testing, documentation, and security. Conduct code reviews and mentor developers, supporting their technical growth and productivity. Collaborate with UX/UI designers to ensure technical feasibility and excellent user experience. Continuously improve the development process and infrastructure to enhance product velocity and quality. Skills/knowledge Degree educated, with extensive industry experience. Strong background in software engineering, ideally with experience delivering end-to-end software products. Proven ability to lead or mentor development teams within an Agile environment. Advanced Python development skills, ideally with FastAPI or similar frameworks. Strong understanding of relational databases, schema design, and SQL. Familiarity with front-end development (TypeScript, React) is highly desirable. Experience designing scalable systems and working with cloud infrastructure and CI/CD pipelines. Excellent communication skills, able to collaborate with both technical and non-technical stakeholders. A product-oriented mindset, you care about users, usability, and delivering tangible outcomes. Experience in cyber security, data-driven applications, or SaaS platforms is advantageous. Benefits We believe in supporting our people both professionally and personally. Here's what you can expect when you join us: Time Off: 25 days annual leave, plus bank holidays Up to 5 days annual training leave with a dedicated training budget Up to 3 days annual volunteering leave - give back to the community Competitive maternity, paternity, shared parental leave & compassionate leave Health & Wellness: Comprehensive Private Health Insurance Employee Assistance Programme - 24/7 support services £2,000 Flex Cash Allowance, paid pro-rata over the year Financial Benefits: 5% pension contribution Discretionary company awards and bonuses, based on performance and company targets Access to Electric Vehicle (EV) Salary Sacrifice scheme Professional Development Up to £1,000 annual training budget (access to additional training and development budget via business case) Up to 5 days annual training leave 1 professional membership paid annually Up to £200 of additional IT budget for new joiners Perks Free breakfast every Tuesday in the London office Fortnightly drinks - in London Regular social events, quizzes, and guest workshops Huckletree perks - including gym and restaurant discounts Employee referral programme Monthly breakfast club in our Cheltenham office Security Information Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To qualify, you must be a British Citizen and have resided in the UK for the last 5 years. For more information about clearance eligibility, please see

Job introduction Heritage Portfolio are recruiting fun loving hospitality staff who are committed to delivering exceptional customer service. We deliver outstanding catering in partnership with venues of distinction, operating event services ranging from large scale corporate, private parties and exclusive weddings in and around Edinburgh. We are proud of the amazing venues we work with and are growing our events team to work at venues such as Royal Botanic Gardens, Signet Library, Musselburgh Race Course & The Palace of Holyrood House. Previous experience in bar or waiting work is preferred. Applicants must be over 18. This type of work is a great way to learn new skills/develop up the ranks, meet new people, explore Edinburgh and work around university/other employment commitments etc. Shifts vary each week dependent on our event schedule, which means you can book in for as much as or as little work as you want. We are looking for: Bar Staff / Waiting Staff / Supervisors / Managers What you'll need: Our guests are at the heart of everything we do, so it's important to have a positive, approachable attitude. You'll need strong communication skills with the ability to demonstrate great teamwork! Great attention to detail and punctuality. 18+ due to the licensing restrictions. Previous experience in a similar setting. What's in it for you: Pay starting from £12.71ph, paid weekly, accruing holiday pay as you work. Flexible working to fit around you. Online booking App - Select when and where you would like to work. Amazing opportunities for development. Monthly staff incentives. Meals on shift. Refer a friend scheme with unlimited friends - you can earn money for each person you refer! With a long standing reputation in its field, Heritage Portfolio maintains a 'Made from Scratch' ethos, focusing on sustainability, seasonality and providence. Only those with a right to work in the UK will be considered. Heritage Portfolio Limited is an Equal Opportunities Employer.

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Family Activities Manager to join our Club teams, to support in the management of our clubs. As a Family Activities Manager, you will lead the Family Activities Team to deliver outstanding members' experience daily. The Role Overseeing the day-to-day management and compliance of all Family Activities for children aged 6weeks to 16yrs, while creating a fun, lively and creative atmosphere for all members. Ensuring the club meets statutory requirements in relation to Regulatory Bodies and work with the Club management team to always ensure compliancy. Providing all children in your care are adequately cared for according to statutory and VA guidelines. Develop and oversee the running of a comprehensive programme of group and individual Swim lessons for children and adults, to also include all holiday crash course activity programming and other related pool hire activities. Maintaining a comprehensive knowledge of STA England's requirements and Virgin Active's best practice guidelines and always ensure compliance. Ensuring the club is kept safe for all members through the Safeguarding Children and Vulnerable Adults policy and that all team members & HOD's are fully trained on the correct reporting procedures. Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management. Experience Strong people management and organisational skills, fostering a cohesive and high-performing team. Proven track record of surpassing financial targets, driving success and growth. Unwavering dedication to Junior Activities, Swim and Health and Safety policies. Our Perks 30 days (including bank holidays) annual leave plus a Celebration Day - and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) - Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we're intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you'll join as an intermediate Front End Software Engineer on the 'Serve' team, which is part of the wider 'Order' engineering group. 'Serve' refers to our dynamic web ordering platform that powers many of the biggest restaurant brands in the US, like Five Guys, Nandos, Shake Shake, plus 750+ more! This team builds consumer facing experiences that delight millions of customers while handling the complexity of providing customised experiences per brand. You'll have the support of a highly experienced engineering team consisting of 14 engineers, split into two squads, and who are based across the UK, Europe and the US. On a management level, the team is led by a dedicated Engineering Manager. How you'll make an impact Demonstrate a solid understanding of the 'Serve' team's domain and technology stack, contributing to discussions and development decisions with growing independence. Handle small-to-medium features independently and begin taking ownership of moderately complex tasks with some guidance. Write clean, maintainable code and actively participates in peer code reviews, providing constructive feedback and adhering to coding standards. Collaborate closely with Product to refine requirements, helping to shape solutions that meet business needs. Focus on delivering high-quality software solutions within established timelines. Engage in troubleshooting and debugging efforts, showing an ability to resolve common and moderately complex issues with minimal support. Assist in the deployment and monitoring of services, learning how to manage and troubleshoot issues in production environments. Contribute to building and maintaining reliable distributed systems, implementing resilience mechanisms as appropriate. Participate in team ceremonies and demonstrate initiative by taking ownership of tasks and helping to unblock others when possible. Engage in continuous learning and self-improvement by exploring new technologies and best practices relevant to the team's work. What will set you up for success Bachelor's Degree in Computer Science, Software Engineering or equivalent practical experience. 3+ years of experience in Software Engineering. Programming Skills: Proficient in React, TypeScript and NextJS and capable of implementing moderately complex features and algorithms. Version Control & CI/CD Pipelines: Experience using version control tools (e.g., GitHub) and participating in CI/CD pipelines (e.g., GitHub Actions, TeamCity). Testing Practices: Proficient in writing and maintaining unit and integration tests, demonstrating an understanding of test-driven development (TDD) principles (e.g., Vitest, Playwright, Jest). Distributed Systems Knowledge: Familiarity of distributed systems, including building scalable and resilient services (e.g., Redis, Kafka, AWS infrastructure). Problem-Solving & Collaboration: Strong problem-solving skills and effective collaboration with immediate and cross-functional team members. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at Applicant Privacy Notice (United Kingdom)

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we're intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you'll join as a Software Engineer on the 'Menu' team, which is part of the wider 'Order' engineering group. The Menu team owns and operates all of the systems involved with managing, publishing and accessing billions of menu records. Menus change in real time and their accuracy is essential for the proper operation of our customer's businesses. Consequently, the Menu team's scope includes some of the most sophisticated and performance sensitive parts of Olo's infrastructure. A deep understanding of garbage collection, network latency, and database internals comes with the territory. If you are looking for a challenge, you will find it here. How you'll make an impact Demonstrate a solid understanding of the Menu team's domain and technology stack, contributing to discussions and development decisions with growing independence. Handle small-to-medium features independently and begin taking ownership of moderately complex tasks with some guidance. Write clean, maintainable code and actively participate in peer code reviews, providing constructive feedback and adhering to coding standards. Collaborate closely with Product to refine requirements, helping to shape solutions that meet business needs effectively. Focus on delivering high-quality software solutions within established timelines, emphasising best practices in software development. Engage in troubleshooting and debugging efforts, showing an ability to resolve common and moderately complex issues with minimal support. Assist in the deployment and monitoring of services, learning how to manage and troubleshoot issues in production environments. Contribute to building and maintaining reliable distributed systems, implementing resilience mechanisms as appropriate. Participate actively in team ceremonies and demonstrate initiative by taking ownership of tasks and helping to unblock others when possible. Engage in continuous learning and self-improvement by exploring new technologies and best practices relevant to the team's work. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Active participation in on call duties is required, with specific responsibilities determined by your assigned team and area of expertise. What will set you up for success Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 3+ years of experience in software engineering. Intermediate Programming Skills: Proficient in the .Net/C# ecosystem and capable of independently implementing moderately complex features and algorithms. Version Control & CI/CD Pipelines: Experience using version control tools (e.g., GitHub) and participating in continuous integration/continuous delivery (CI/CD) pipelines (e.g., GitHub Actions, TeamCity). Testing Practices: Proficient in writing and maintaining unit and integration tests, demonstrating an understanding of test driven development (TDD) principles (e.g., NUnit, Jest). Distributed Systems Knowledge: Deeper understanding of distributed systems, including building scalable and resilient services (e.g., Redis, Kafka, AWS infrastructure). Problem Solving & Collaboration: Show strong problem solving skills and collaborate effectively with team members, product managers, and stakeholders to deliver solutions that align with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at

We're looking for a passionate and hands on Guest Services Manager to lead our team at Kimpton Clocktower Hotel. Kimpton Clocktower Hotel is a Manchester icon, blending grand Victorian architecture with contemporary design. Responsibilities Report into the Front Office Manager and lead the Guest Services team to deliver exceptional service. Coach, develop, and maintain high service standards and operational performance within the team. Manage rotas and staffing levels to ensure coverage across shifts while supporting departmental budgets. Handle guest queries, requests, and escalations, ensuring issues are resolved promptly and to the satisfaction of guests. Collaborate with Front Office, Housekeeping and other departments for seamless service delivery and communication. Ensure compliance with hotel policies, procedures, and health and safety standards across all Guest Services operations. Qualifications Experience as a Guest Services Manager, Concierge Manager or a similar role in a hotel or resort environment. Proven leadership experience managing guest facing teams. Excellent communication, problem solving, and conflict resolution skills. Strong organisational skills with the ability to manage multiple priorities and busy shifts. Experience with hotel property management systems and guest services operations. A strong focus on delivering exceptional guest experiences and maintaining operational standards. Benefits & Perks Up to £33,000 per annum with guaranteed hours. Free meal on shift, paid holidays, enhanced sick pay, subsidised travel for unsocial hours. Wagestream access to view, save, and manage pay. Training programmes, global progression opportunities, and two paid volunteering days per year. Discounts at over 6,000 IHG hotels worldwide and friends & family rates. Additional savings through the perks portal on shopping and experiences. Generous maternity/paternity pay, 24/7 employee assistance, and access to mental health first aiders. You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve the same opportunities to develop and grow their skills. We provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Clocktower Hotel in Manchester seeks a passionate and hands-on Guest Services Manager to lead our front-line team and deliver exceptional experiences for every guest. You will coach and develop staff, manage rotas and shifts within budget, and collaborate with Front Office, Housekeeping and other departments to ensure seamless service while upholding health and safety standards. Experience with hotel operations and PMS systems is preferred.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we're intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you'll join as a Software Engineer on the 'Menu' team, which is part of the wider 'Order' engineering group. The Menu team owns and operates all of the systems involved with managing, publishing and accessing billions of menu records. Menus change in real time and their accuracy is essential for the proper operation of our customer's businesses. Consequently, the Menu team's scope includes some of the most sophisticated and performance sensitive parts of Olo's infrastructure. A deep understanding of garbage collection, network latency, and database internals comes with the territory. If you are looking for a challenge, you will find it here. How you'll make an impact Demonstrate a solid understanding of the Menu team's domain and technology stack, contributing to discussions and development decisions with growing independence. Handle small-to-medium features independently and begin taking ownership of moderately complex tasks with some guidance. Write clean, maintainable code and actively participate in peer code reviews, providing constructive feedback and adhering to coding standards. Collaborate closely with Product to refine requirements, helping to shape solutions that meet business needs effectively. Focus on delivering high-quality software solutions within established timelines, emphasising best practices in software development. Engage in troubleshooting and debugging efforts, showing an ability to resolve common and moderately complex issues with minimal support. Assist in the deployment and monitoring of services, learning how to manage and troubleshoot issues in production environments. Contribute to building and maintaining reliable distributed systems, implementing resilience mechanisms as appropriate. Participate actively in team ceremonies and demonstrate initiative by taking ownership of tasks and helping to unblock others when possible. Engage in continuous learning and self-improvement by exploring new technologies and best practices relevant to the team's work. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Active participation in on call duties is required, with specific responsibilities determined by your assigned team and area of expertise. What will set you up for success Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 3+ years of experience in software engineering. Intermediate Programming Skills: Proficient in the .Net/C# ecosystem and capable of independently implementing moderately complex features and algorithms. Version Control & CI/CD Pipelines: Experience using version control tools (e.g., GitHub) and participating in continuous integration/continuous delivery (CI/CD) pipelines (e.g., GitHub Actions, TeamCity). Testing Practices: Proficient in writing and maintaining unit and integration tests, demonstrating an understanding of test driven development (TDD) principles (e.g., NUnit, Jest). Distributed Systems Knowledge: Deeper understanding of distributed systems, including building scalable and resilient services (e.g., Redis, Kafka, AWS infrastructure). Problem Solving & Collaboration: Show strong problem solving skills and collaborate effectively with team members, product managers, and stakeholders to deliver solutions that align with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at

Your mission Over the years, partnerships have been one of the most powerful and capital-efficient channels for our business. From a historical base of 192 interested leads generated through partner introductions and referrals - resulting in 19 past customers and 4 active customers, including a publicly traded company acquired through our partnership - we know this motion works. As Partnerships Manager, you will own and scale this engine. This is a builder role: starting from a strong foundation of informal relationships and past wins, you will formalize and grow two distinct partnership pipelines - Commercial and Marketing - that together drive revenue, brand visibility, and long-term strategic positioning. Business Context & Partnership Model Our partnerships have historically operated across two value streams: Commercial Partnerships - Revenue & Lead Generation The commercial partnerships model is straightforward: we work with organisations whose clients or members are likely to need our services, and we structure introductions, referrals (paid and unpaid), and co selling arrangements. Partners act as a trusted channel into qualified networks - shortening our sales cycle and increasing close rates because leads arrive with built in credibility. The partnership is a strong proof point: it brought us a publicly traded company as a customer. The next phase is about systematising what worked, identifying more partners in adjacent categories, and making the pipeline predictable. Target commercial partner categories include: Business accelerators and startup programmes Accounting and financial advisory firms that can refer their clients to us Networks similar to YPO, StartX, YC Venture capital and investor networks Capital providers and debt financing firms Due diligence and compliance consultancies Companies specialising in remote talent and distributed workforce solutions Providers of complementary services (HR tech, legal, payroll, etc.) Secondary Priority: Marketing Partnerships - Brand Credibility & Presence Marketing partnerships operate on a different logic: they increase our surface area in the market and make our brand, our people, and our clients visible to audiences we do not yet reach. These are not primarily revenue drivers in the short term - they are credibility and distribution plays that compound over time. Outcomes we are building toward include being featured as a brand across relevant media and communities, placing our people as recognised voices in our space, and amplifying client success stories to attract similar profiles. Target outcomes from marketing partnerships include: Guest appearances on podcasts, panels, and webinars Guest posts and bylines in industry publications Interviews and editorial features Backlinks from credible, high authority websites Being featured in industry events and conference programmes Providing expert quotes to journalists and content creators Securing referrals and testimonials from partners and clients Indexing as a recognised brand across directories, lists, and ecosystem maps Showcasing our activities, talent, and client outcomes in partner content Your Responsibilities Pipeline Development & Partner Management Design and build two structured partnership pipelines: Commercial and Marketing, each with defined target profiles, outreach processes, and success metrics Identify, research, and evaluate potential partners that align with our strategic vision and customer profile Own the full partner lifecycle: from first contact and qualification through to activation, launch, and ongoing relationship management Serve as the primary point of contact for all partners, representing our brand with consistency and credibility Maintain a live pipeline view with clear stages, statuses, and expected outcomes Commercial Partnership Execution Develop commercial partnership structures including referral agreements, co selling arrangements, and revenue sharing models (both paid and non paid) Build relationships with accelerators, VCs, accounting firms, capital providers, due diligence consultancies, and complementary service providers Drive lead flow from partners: introductions, warm referrals, and joint outreach Track partner sourced revenue and contribution to overall pipeline with clear attribution Marketing Partnership Execution Secure guest appearance slots on relevant podcasts, webinars, panels, and events Place guest posts, bylines, and editorial features in key publications and media outlets Build backlink and co marketing relationships with high authority websites in our space Generate testimonials, referrals, and case study opportunities from client and partner networks Ensure the company, our people, and our clients are represented and indexed across relevant ecosystem directories and featured lists Product Innovation & Market Intelligence Stay informed about market trends, emerging technologies, and shifts in our competitive landscape to identify new partnership opportunities Work closely with Product Management to surface partner needs, prioritise capabilities that increase partner and customer value, and help partners build deeper solutions on top of our platform Act as a feedback loop between the market and internal teams - surfacing what partners are hearing from their clients and what opportunities we are not yet capturing Your profile Proven ability to build relationships and manage external stakeholders with professionalism and long term thinking Experience in partnerships, business development, or a client facing growth role Commercial mindset: comfortable discussing revenue, deal structures, and partner economics Strong written and verbal communication skills - able to represent the company credibly to senior counterparts Self directed and organised: capable of managing multiple conversations and workstreams without close oversight Familiarity with SaaS, HR tech, remote work, or B2B services is a strong plus Existing network in relevant spaces (accelerators, VC, accounting, media) is a meaningful

Better homebuying for everyone involved Acre is rebuilding the UK's £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages. Over the past year, mortgage submissions through our platform have grown by 200%, a clear sign that we're helping mortgage businesses scale faster and smarter. The start of 2026 has already been exciting, as Acre is now part of The ClearScore Group. This partnership strengthens our ability to innovate and deliver the best mortgage and protection platform. As we continue to grow, we're looking for an ambitious Enterprise Business Development Manager to join us in transforming the industry. You will play a crucial role in supporting Acre's growth, continuing our momentum, and ultimately helping us to change the way people buy homes. The role This role is the perfect opportunity for someone with an excellent track record in SaaS or Fintech sales to join a fast-growing Fintech with an exciting, sales ready product. Your responsibilities Own the full deal lifecycle for our largest opportunities, from strategic prospecting through to contract negotiation and go live. Identify, engage and build relationships with senior decision makers (C suite, technology and compliance leads). Develop and execute account based sales strategies for high value target accounts. Lead complex discovery processes to understand commercial, operational and technical requirements, acting as a trusted advisor throughout. Manage longer sales cycles with multiple stakeholders and decision gates, maintaining accurate pipeline and forecasting in the CRM. Negotiate commercials, pricing structures and contractual terms. Represent the business at industry events and strategic partner meetings. Build deep product and market expertise to position Acre confidently across financial services. Who you will be A proven BDM with a track record closing complex, high value B2B SaaS deals. Comfortable running long sales cycles with multiple stakeholders and procurement processes. Highly commercial, with strong negotiation skills and experience structuring high value agreements. Confident engaging at board and executive level, with the credibility to challenge and influence senior buyers. Strong in discovery, value articulation, and solution based selling. An excellent communicator, capable of producing high quality proposals and presentations. From a financial services or fintech background, or genuinely motivated to develop that expertise. What we offer The chance to make an impact within a Fintech in a unique position to make a difference to the mortgage market 25 paid holidays and a "duvet day" on your birthday Hybrid Work Environment Private health and dental cover - including mental health support through Bupa GP office visits Life assurance scheme Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership led training In house psychotherapist Financial coach to help you plan and achieve your goals No clock watching culture Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Levels 1-5: Minimum 2 days per week in office Level 6 and above: Minimum 3 days per week in office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face to face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that are passionate about what they do. If you want to join a team that is tackling a big problem space, then we'd love to hear from you. We're eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know.

Location London, UK (onsite) Reporting Relationships Director of Finance Scope and general purpose of job The IT Manager is responsible for providing consistent support in the technology area of the Hotel. They are also responsible for focusing on the technical stability and security of the business, maintaining all infrastructure, platforms, applications, and vendor partnerships, ensuring acceptable service levels and security controls, ensuring compliance with all local regulations, and safeguarding owners / investors assets as well as brand compliance and standards. The IT Manager is responsible for coordinating the operation of the entire technology landscape and ecosystem, including network, infrastructure, platforms (cloud and on premises), endpoints, hardware, software and systems company wide (corporate & hotel). Within this role, the IT Manager is responsible for keeping the local team engaged and operating networks and all hardware/software in a safe and secure environment. They will also work closely with the Regional IT Director to ensure adherence to our company policies and procedures. The IT Manager reports directly to the Regional Director of Finance with a dotted line to the VLE Regional IT Director. Key accountabilities Efficiently manages IT vendors to optimize value, ensuring services align with contracts and expectations. Scrutinises invoices for accuracy, promptly addressing discrepancies, and engages vendors for resolution. Monitors vendor performance, taking swift action when services deviate from expectations. Assertively addresses and escalates issues, holding vendors accountable for agreed service levels. Cultivates transparent communication, negotiating contracts for optimal terms and value. Evaluates vendor performance against benchmarks, seeking cost saving opportunities. Maintains organized records for vendor interactions, invoices, and performance assessments. Consult with management to determine information requirements and to determine priorities and parameters of new projects; discuss system capacity and equipment acquisitions. Consult with systems hardware vendors and analysts to define equipment needs. Communicate potential risks related to cyber security, network security and industry specific compliance. Discuss system capacity and equipment acquisitions. Revise computer operating schedule to introduce new program testing and operating runs. Review reports of computer and peripheral equipment production, malfunction, and maintenance to ascertain costs and plan operating changes. Assist staff to diagnose and solve computer equipment problems. Participate in technical projects such as writing equipment specifications or developing computer programs for specified applications. Maintain and stay abreast of the latest computer programs/innovations (as applicable). Responsible for the hotel's IT budget. Hotel Operations Approach all encounters with guests and teammates in a friendly, service oriented manner. Maintain regular attendance in compliance with Virgin Hotels' standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Virgin Hotels' standards and regulations to encourage safe and efficient hotel operations. Consult with management to determine information requirements and to determine priorities and parameters of new projects. Attend meetings/training as required by management. Perform other duties as requested by management. Key Skills Required Ability to convey information and ideas clearly. Ability to evaluate and select among alternative courses of action quickly and accurately. Routinely meet deadlines and multitask. Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Ability to work with and understand financial information and data, and basic arithmetic functions. Ability to communicate well with several levels of colleagues, management, and ownership. Ability to work cross functionally within IT and the business. Flexibility to accommodate early morning or late evening or on call shift patterns. Background must-have Current, legal and unrestricted ability to work in the UK. At least 5 years of progressive experience in an MIS, systems, or related field. Hospitality and hotel experience is essential, Bar or Restaurant experience would be beneficial. Must be proficient and have working knowledge/experience in industry standard technology platform - Windows, VMWare/Hyper V/etc., Microsoft O365, EDR and SEIM, etc., Experience in company specified line of business applications and in the operation of all hotel specific systems (i.e. PMS, POS, ERP, etc. systems). Equal Opportunity Statement Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer