The Opportunity Join the Elevate Programme and launch your career at a leading professional services organisation. Over 18 months, you will receive structured training, mentoring, and hands-on experience in regulatory operations and reporting. You will work alongside experienced professionals from day one, gain exposure to financial markets and regulatory frameworks, and develop skills that can lead to progression into regulatory reporting, operations, risk, compliance, data analysis, and broader financial services roles. Your Role Start your career in regulatory operations with a role that gives you real responsibility from day one. We're hiring Regulatory Operations Analysts through our Elevate Programme in Belfast. This is an excellent opportunity for someone who enjoys analysing data, solving problems, working with detail, and contributing to processes that help organisations meet important regulatory obligations. In this role, you'll support the delivery of Business As Usual (BAU) regulatory reporting activities across multiple regulatory regimes, including MiFID II, REMIT, EMIR, and SFTR. You'll work across reporting, reconciliations, investigations, management information, and process improvement activities, helping ensure that regulatory reporting remains accurate, complete, and compliant. If you're someone who enjoys analytical work, can manage competing priorities, and takes pride in delivering high-quality outcomes, this could be a great fit. What you'll be doing You'll support the delivery of regulatory reporting activities and operational controls, ensuring work is completed accurately, efficiently, and in line with established requirements. Your day-to-day work is likely to include: Supporting the production and delivery of regulatory reports in line with agreed control frameworks. Conducting internal and external reconciliations to validate reporting accuracy and completeness. Investigating reporting exceptions, breaks, and data discrepancies. Maintaining strong oversight and control of regulatory reporting processes and data. Producing management information and operational reporting for key stakeholders. Analysing data to identify trends, issues, and opportunities for improvement. Working with technology teams to support process enhancements and data quality improvements. Assisting with regulatory, audit, and client deliverables to ensure deadlines are met. Supporting process improvement and automation initiatives to increase efficiency and reduce risk. Maintaining accurate records and documentation to support governance and control requirements. Providing support across multiple reporting processes and regulatory obligations as required. Participating in team meetings, knowledge-sharing sessions, and continuous improvement initiatives. What a typical day could look like Joining a morning team meeting to discuss priorities, reporting deadlines, and emerging issues. Reviewing daily reconciliation results and investigating any exceptions identified. Analysing reporting data to ensure regulatory submissions are accurate and complete. Preparing management information reports for operational and stakeholder review. Working with colleagues and technology teams to resolve data-quality or process issues. Supporting the production and submission of regulatory reports. Identifying opportunities to automate or improve existing processes. Updating trackers and documentation to ensure clear audit trails and reporting oversight. Reviewing progress against deadlines and preparing priorities for the next day. What We're Looking For We're open to graduates, career changers, and individuals with some early professional experience. You do not need to have worked in regulatory reporting before. We're likely to be interested in people who can demonstrate: Essential Requirements Strong attention to detail and a commitment to accuracy. Excellent organisational and workload management skills. Strong analytical and problem-solving abilities. The ability to work effectively in a fast-paced and deadline-driven environment. Strong written and verbal communication skills. Confidence communicating with a range of stakeholders and adapting your style appropriately. A proactive approach to learning, problem solving, and continuous improvement. Strong Microsoft Office skills, particularly Excel, Outlook, Word, and PowerPoint. The ability to work independently while contributing positively to a team environment. Desirable Requirements Knowledge or interest in financial markets and financial services. Previous experience in an operational, reporting, analytical, or financial services environment. Experience working with large datasets and performing data analysis. Experience using reporting, workflow, or case management systems. Exposure to regulatory reporting, controls, reconciliations, or audit activities. An interest in regulatory operations, compliance, risk management, or financial regulation. What success looks like in this role Delivering accurate and timely regulatory reporting activities. Maintaining high standards of quality, control, and operational effectiveness. Successfully investigating and resolving reporting exceptions and data issues. Meeting agreed productivity, quality, and service-level targets. Demonstrating strong analytical thinking and attention to detail. Building knowledge of regulatory reporting requirements and industry regulations. Contributing ideas that improve efficiency, automation, and process quality. Developing trusted working relationships with colleagues, stakeholders, and technology teams. Programme Benefits & Progression This is an opportunity to build strong foundations in regulatory operations, data analysis, reporting controls, stakeholder management, and financial services operations. You'll learn how regulatory reporting frameworks operate, how organisations manage reporting obligations, and how data, technology, risk, and governance combine to support compliance requirements. The experience gained can support future progression into regulatory reporting, risk, compliance, operations management, data analytics, change delivery, financial crime, and broader financial services careers. Through the Elevate Programme, you'll receive structured support, fully paid training, coaching, and development from day one, helping you build both confidence and capability as your career progresses. Why Join Gain exposure to complex regulatory reporting processes within financial services. Develop highly transferable analytical, operational, and problem-solving skills. Work with experienced professionals in a regulated and fast-paced environment. Contribute to critical reporting and control processes that support regulatory compliance. Build a strong foundation for a long-term career in regulatory operations, risk, compliance, or financial services. Benefits: Ongoing training and development support through one-to-one coaching and access to online training services Health cash plan coverage. Cycle to work scheme. Vantage Point Global is fully committed to being an Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation. Things you need to know: To apply, you'll need to provide us with a CV and answer a few initial questions. We would like to make you aware that if you have not heard back from us within three weeks of the date of application that we will not be progressing your application.
26/07/2026
Full time
The Opportunity Join the Elevate Programme and launch your career at a leading professional services organisation. Over 18 months, you will receive structured training, mentoring, and hands-on experience in regulatory operations and reporting. You will work alongside experienced professionals from day one, gain exposure to financial markets and regulatory frameworks, and develop skills that can lead to progression into regulatory reporting, operations, risk, compliance, data analysis, and broader financial services roles. Your Role Start your career in regulatory operations with a role that gives you real responsibility from day one. We're hiring Regulatory Operations Analysts through our Elevate Programme in Belfast. This is an excellent opportunity for someone who enjoys analysing data, solving problems, working with detail, and contributing to processes that help organisations meet important regulatory obligations. In this role, you'll support the delivery of Business As Usual (BAU) regulatory reporting activities across multiple regulatory regimes, including MiFID II, REMIT, EMIR, and SFTR. You'll work across reporting, reconciliations, investigations, management information, and process improvement activities, helping ensure that regulatory reporting remains accurate, complete, and compliant. If you're someone who enjoys analytical work, can manage competing priorities, and takes pride in delivering high-quality outcomes, this could be a great fit. What you'll be doing You'll support the delivery of regulatory reporting activities and operational controls, ensuring work is completed accurately, efficiently, and in line with established requirements. Your day-to-day work is likely to include: Supporting the production and delivery of regulatory reports in line with agreed control frameworks. Conducting internal and external reconciliations to validate reporting accuracy and completeness. Investigating reporting exceptions, breaks, and data discrepancies. Maintaining strong oversight and control of regulatory reporting processes and data. Producing management information and operational reporting for key stakeholders. Analysing data to identify trends, issues, and opportunities for improvement. Working with technology teams to support process enhancements and data quality improvements. Assisting with regulatory, audit, and client deliverables to ensure deadlines are met. Supporting process improvement and automation initiatives to increase efficiency and reduce risk. Maintaining accurate records and documentation to support governance and control requirements. Providing support across multiple reporting processes and regulatory obligations as required. Participating in team meetings, knowledge-sharing sessions, and continuous improvement initiatives. What a typical day could look like Joining a morning team meeting to discuss priorities, reporting deadlines, and emerging issues. Reviewing daily reconciliation results and investigating any exceptions identified. Analysing reporting data to ensure regulatory submissions are accurate and complete. Preparing management information reports for operational and stakeholder review. Working with colleagues and technology teams to resolve data-quality or process issues. Supporting the production and submission of regulatory reports. Identifying opportunities to automate or improve existing processes. Updating trackers and documentation to ensure clear audit trails and reporting oversight. Reviewing progress against deadlines and preparing priorities for the next day. What We're Looking For We're open to graduates, career changers, and individuals with some early professional experience. You do not need to have worked in regulatory reporting before. We're likely to be interested in people who can demonstrate: Essential Requirements Strong attention to detail and a commitment to accuracy. Excellent organisational and workload management skills. Strong analytical and problem-solving abilities. The ability to work effectively in a fast-paced and deadline-driven environment. Strong written and verbal communication skills. Confidence communicating with a range of stakeholders and adapting your style appropriately. A proactive approach to learning, problem solving, and continuous improvement. Strong Microsoft Office skills, particularly Excel, Outlook, Word, and PowerPoint. The ability to work independently while contributing positively to a team environment. Desirable Requirements Knowledge or interest in financial markets and financial services. Previous experience in an operational, reporting, analytical, or financial services environment. Experience working with large datasets and performing data analysis. Experience using reporting, workflow, or case management systems. Exposure to regulatory reporting, controls, reconciliations, or audit activities. An interest in regulatory operations, compliance, risk management, or financial regulation. What success looks like in this role Delivering accurate and timely regulatory reporting activities. Maintaining high standards of quality, control, and operational effectiveness. Successfully investigating and resolving reporting exceptions and data issues. Meeting agreed productivity, quality, and service-level targets. Demonstrating strong analytical thinking and attention to detail. Building knowledge of regulatory reporting requirements and industry regulations. Contributing ideas that improve efficiency, automation, and process quality. Developing trusted working relationships with colleagues, stakeholders, and technology teams. Programme Benefits & Progression This is an opportunity to build strong foundations in regulatory operations, data analysis, reporting controls, stakeholder management, and financial services operations. You'll learn how regulatory reporting frameworks operate, how organisations manage reporting obligations, and how data, technology, risk, and governance combine to support compliance requirements. The experience gained can support future progression into regulatory reporting, risk, compliance, operations management, data analytics, change delivery, financial crime, and broader financial services careers. Through the Elevate Programme, you'll receive structured support, fully paid training, coaching, and development from day one, helping you build both confidence and capability as your career progresses. Why Join Gain exposure to complex regulatory reporting processes within financial services. Develop highly transferable analytical, operational, and problem-solving skills. Work with experienced professionals in a regulated and fast-paced environment. Contribute to critical reporting and control processes that support regulatory compliance. Build a strong foundation for a long-term career in regulatory operations, risk, compliance, or financial services. Benefits: Ongoing training and development support through one-to-one coaching and access to online training services Health cash plan coverage. Cycle to work scheme. Vantage Point Global is fully committed to being an Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation. Things you need to know: To apply, you'll need to provide us with a CV and answer a few initial questions. We would like to make you aware that if you have not heard back from us within three weeks of the date of application that we will not be progressing your application.
Associate Technical Business Analyst (6 Month Fixed Term Contract) Application Deadline: 7 August 2026 Department: Operations Employment Type: Fixed Term Contract Location: London Compensation: £38,232 / year Description Help London & Partners make better use of technology, data and digital tools Technology and data play a vital role in how London & Partners delivers impact for the capital. From improving internal processes to supporting better decision-making, our systems need to be reliable, secure and easy for colleagues to use. We are looking for an Associate Technical Business Analyst to help us strengthen the way technology, data and knowledge management support the organisation. This is a great opportunity for someone who enjoys working with people, processes and systems. You will help teams understand their requirements, translate business needs into clear technical specifications, support testing, and ensure new or improved solutions are delivered effectively. Sitting within the Technology and Data Team, you will work closely with stakeholders across London & Partners to understand how teams operate and where technology can improve the way we work. You will play a key role in supporting system improvements, User Acceptance Testing, API testing, documentation and data quality. This role would suit someone who is collaborative, curious and detail-focused, with an interest in business analysis, digital transformation and technology-enabled change. Key Responsibilities Business analysis and requirements gathering In this role, you will: Engage with stakeholders across London & Partners to understand key business processes, challenges and opportunities. Support teams in identifying how technology can be used more effectively. Assist in gathering, documenting and validating business requirements. Translate business needs into clear technical specifications that support system and application improvements. Develop process maps, user stories and documentation to support technology and process change. Help ensure proposed solutions align with London & Partners' strategic objectives and technology roadmap. You will also: Coordinate and support User Acceptance Testing, working with stakeholders to confirm that solutions meet business requirements. Develop test scenarios and support the validation of system changes. Ensure defects identified during testing are clearly documented, tracked and addressed before deployment. Assist in the testing of APIs by defining test scenarios and validating data exchanges between systems. Use tools such as Azure DevOps, Jira or similar platforms to support testing and issue management. Help ensure solutions are reliable, secure and fit for purpose before they are released. You will: Support the maintenance of data integrity and security across systems and applications. Follow relevant policies and procedures to help ensure systems are managed safely and effectively. Produce clear, high-quality documentation that supports system and process improvements. Support colleagues across Technology and Digital teams during periods of high demand. Contribute to continuous improvement by helping teams identify better ways to use technology, data and digital tools. Support the wider project lifecycle to ensure business requirements are successfully delivered. You will: Build trusted relationships with business users at all levels. Manage expectations by communicating clearly and keeping stakeholders informed. Translate technical concepts into simple, accessible language for non-technical audiences. Work collaboratively across teams and contribute to cross-functional initiatives. Bring a positive, service-focused approach to stakeholder engagement. Adapt effectively to changing priorities in a fast-paced environment. Skills, Knowledge and Expertise We are looking for someone with a collaborative mindset, strong attention to detail and an interest in helping organisations improve through technology. The successful candidate will bring: Experience in process mapping, business requirements gathering and developing user stories. The ability to produce clear, accurate and useful documentation. Knowledge of supporting User Acceptance Testing and validating solutions using tools such as Azure DevOps, Jira or similar test management tools. Familiarity with Microsoft environments, including SharePoint, Teams and Office 365. An understanding of data governance principles. Some understanding of system integration tools and how data moves between systems. Basic exposure to data visualisation tools such as Power BI. Basic exposure to SQL and/or SOQL. An understanding of both Waterfall and Agile project environments. Confidence communicating with both technical and non-technical audiences. Experience building trusted relationships and managing expectations with business users. The ability to adapt to shifting priorities and changing business needs. A proactive and helpful approach to supporting colleagues and contributing to team delivery. You will be someone who enjoys solving problems, asking good questions and bringing structure to complex or unclear requirements. You will be comfortable working with detail, but also able to see how technology improvements support wider organisational goals. Benefits 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work. Competitive Salary: We value your contributions and ensure you are rewarded accordingly. Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development. Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported. Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks. Competitive Pension Scheme: Secure your future with our robust pension plan. Networking Opportunities: Expand your professional network within your chosen field. Geopolitical Insights: Gain unique perspectives on global economic and political trends. Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office. WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.
26/07/2026
Full time
Associate Technical Business Analyst (6 Month Fixed Term Contract) Application Deadline: 7 August 2026 Department: Operations Employment Type: Fixed Term Contract Location: London Compensation: £38,232 / year Description Help London & Partners make better use of technology, data and digital tools Technology and data play a vital role in how London & Partners delivers impact for the capital. From improving internal processes to supporting better decision-making, our systems need to be reliable, secure and easy for colleagues to use. We are looking for an Associate Technical Business Analyst to help us strengthen the way technology, data and knowledge management support the organisation. This is a great opportunity for someone who enjoys working with people, processes and systems. You will help teams understand their requirements, translate business needs into clear technical specifications, support testing, and ensure new or improved solutions are delivered effectively. Sitting within the Technology and Data Team, you will work closely with stakeholders across London & Partners to understand how teams operate and where technology can improve the way we work. You will play a key role in supporting system improvements, User Acceptance Testing, API testing, documentation and data quality. This role would suit someone who is collaborative, curious and detail-focused, with an interest in business analysis, digital transformation and technology-enabled change. Key Responsibilities Business analysis and requirements gathering In this role, you will: Engage with stakeholders across London & Partners to understand key business processes, challenges and opportunities. Support teams in identifying how technology can be used more effectively. Assist in gathering, documenting and validating business requirements. Translate business needs into clear technical specifications that support system and application improvements. Develop process maps, user stories and documentation to support technology and process change. Help ensure proposed solutions align with London & Partners' strategic objectives and technology roadmap. You will also: Coordinate and support User Acceptance Testing, working with stakeholders to confirm that solutions meet business requirements. Develop test scenarios and support the validation of system changes. Ensure defects identified during testing are clearly documented, tracked and addressed before deployment. Assist in the testing of APIs by defining test scenarios and validating data exchanges between systems. Use tools such as Azure DevOps, Jira or similar platforms to support testing and issue management. Help ensure solutions are reliable, secure and fit for purpose before they are released. You will: Support the maintenance of data integrity and security across systems and applications. Follow relevant policies and procedures to help ensure systems are managed safely and effectively. Produce clear, high-quality documentation that supports system and process improvements. Support colleagues across Technology and Digital teams during periods of high demand. Contribute to continuous improvement by helping teams identify better ways to use technology, data and digital tools. Support the wider project lifecycle to ensure business requirements are successfully delivered. You will: Build trusted relationships with business users at all levels. Manage expectations by communicating clearly and keeping stakeholders informed. Translate technical concepts into simple, accessible language for non-technical audiences. Work collaboratively across teams and contribute to cross-functional initiatives. Bring a positive, service-focused approach to stakeholder engagement. Adapt effectively to changing priorities in a fast-paced environment. Skills, Knowledge and Expertise We are looking for someone with a collaborative mindset, strong attention to detail and an interest in helping organisations improve through technology. The successful candidate will bring: Experience in process mapping, business requirements gathering and developing user stories. The ability to produce clear, accurate and useful documentation. Knowledge of supporting User Acceptance Testing and validating solutions using tools such as Azure DevOps, Jira or similar test management tools. Familiarity with Microsoft environments, including SharePoint, Teams and Office 365. An understanding of data governance principles. Some understanding of system integration tools and how data moves between systems. Basic exposure to data visualisation tools such as Power BI. Basic exposure to SQL and/or SOQL. An understanding of both Waterfall and Agile project environments. Confidence communicating with both technical and non-technical audiences. Experience building trusted relationships and managing expectations with business users. The ability to adapt to shifting priorities and changing business needs. A proactive and helpful approach to supporting colleagues and contributing to team delivery. You will be someone who enjoys solving problems, asking good questions and bringing structure to complex or unclear requirements. You will be comfortable working with detail, but also able to see how technology improvements support wider organisational goals. Benefits 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work. Competitive Salary: We value your contributions and ensure you are rewarded accordingly. Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development. Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported. Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks. Competitive Pension Scheme: Secure your future with our robust pension plan. Networking Opportunities: Expand your professional network within your chosen field. Geopolitical Insights: Gain unique perspectives on global economic and political trends. Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office. WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.
Application Support Analyst Job Description Department: Service Operations Reports To: Service Support Shift Lead Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 3 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. The Application Support team will be responsible for installing, maintaining, monitoring, and supporting the Titanium, Pricing & Billing Suite of ESG applications that serve our Energy Market Participant clients. Daily activities will vary from small-scale incident resolution to large-scale project delivery. Analysts will work together and with various internal teams to deliver solutions and to support the day-to-day running of our clients' services. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES Provide front line support to customers Troubleshoot and resolve software problems, internally and externally Provide application support and guidance, internally and externally Completion of incident reports Participation in helpdesk review and analysis Installation, configuration, and maintenance of software applications to test environments Installation, configuration, and maintenance of software applications on production environments Work with Infrastructure, Network and Product Development teams to investigate complex issues, identify and implement solutions to new and re-occurring problems Work with other members of staff to ensure transfer of knowledge and understanding of problems, practices and processes Develop documentation that aids successful implementation and operation of software applications for both new deployments and existing Develop documentation and mappings of upgrade procedures for general and specific scenarios Demonstrate knowledge of the entire ESG product suite to facilitate the deployment of applications on a customer's environment, including variable parameters Analyse and evaluate existing or proposed software systems to determine feasibility, time required and process Record and maintain system documentation and software inventories Follow procedures and seek assistance when guidelines are inadequate, deviations from the standard are proposed or when unanticipated problems arise Document problems and resolutions for future reference Understand the importance of configuration management and participate within a formal configuration and change management system Understand the importance of change control and work within a formal change control system Understand the importance of quality control, to comply with all relevant standards and procedures and participate in quality assurance and control activities Project Work: Understand the concept of solution implementation; assist in the implementation of new and amended solutions Report progress and participate in progress meetings Contribute to the project planning process by providing estimates of effort and elapsed time for the assigned work; to advise of any deviations from the plan ABOUT YOU You must have:- Knowledge and experience of Software Deployment Knowledge and experience of Customer Support Knowledge and experience of SQL Databases Knowledge and experience of System Monitoring Solutions Strong attention to detail Strong problem solving and organisational skills Excellent written and oral communications Excellent Customer Service skills including Customer-Facing Desirable:- PowerShell AWS Argo MySQL Grafana ITIL Knowledge Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website
26/07/2026
Full time
Application Support Analyst Job Description Department: Service Operations Reports To: Service Support Shift Lead Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 3 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. The Application Support team will be responsible for installing, maintaining, monitoring, and supporting the Titanium, Pricing & Billing Suite of ESG applications that serve our Energy Market Participant clients. Daily activities will vary from small-scale incident resolution to large-scale project delivery. Analysts will work together and with various internal teams to deliver solutions and to support the day-to-day running of our clients' services. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES Provide front line support to customers Troubleshoot and resolve software problems, internally and externally Provide application support and guidance, internally and externally Completion of incident reports Participation in helpdesk review and analysis Installation, configuration, and maintenance of software applications to test environments Installation, configuration, and maintenance of software applications on production environments Work with Infrastructure, Network and Product Development teams to investigate complex issues, identify and implement solutions to new and re-occurring problems Work with other members of staff to ensure transfer of knowledge and understanding of problems, practices and processes Develop documentation that aids successful implementation and operation of software applications for both new deployments and existing Develop documentation and mappings of upgrade procedures for general and specific scenarios Demonstrate knowledge of the entire ESG product suite to facilitate the deployment of applications on a customer's environment, including variable parameters Analyse and evaluate existing or proposed software systems to determine feasibility, time required and process Record and maintain system documentation and software inventories Follow procedures and seek assistance when guidelines are inadequate, deviations from the standard are proposed or when unanticipated problems arise Document problems and resolutions for future reference Understand the importance of configuration management and participate within a formal configuration and change management system Understand the importance of change control and work within a formal change control system Understand the importance of quality control, to comply with all relevant standards and procedures and participate in quality assurance and control activities Project Work: Understand the concept of solution implementation; assist in the implementation of new and amended solutions Report progress and participate in progress meetings Contribute to the project planning process by providing estimates of effort and elapsed time for the assigned work; to advise of any deviations from the plan ABOUT YOU You must have:- Knowledge and experience of Software Deployment Knowledge and experience of Customer Support Knowledge and experience of SQL Databases Knowledge and experience of System Monitoring Solutions Strong attention to detail Strong problem solving and organisational skills Excellent written and oral communications Excellent Customer Service skills including Customer-Facing Desirable:- PowerShell AWS Argo MySQL Grafana ITIL Knowledge Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website
Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
26/07/2026
Full time
Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Trainee Dynamics 365 Business Central Service Desk Analyst ERP Service Desk Full time Permanent Turn Your Accounting Knowledge into a Career in Technology Are you AAT qualified or currently working in an accounts role and wondering what your next career step could be? You don't have to leave your finance knowledge behind to build a career in technology. At The HBP Group, we'll help you use your understanding of accounting and business processes to become a specialist in Microsoft Dynamics 365 Business Central, one of the world's leading ERP and finance systems. We're looking for someone with AAT Level 3, equivalent finance experience or a strong understanding of accounting processes to join our team as a Trainee Business Central Support Analyst. You might currently work as an Accounts Assistant, Finance Administrator, Bookkeeper, Payroll Assistant or in another transactional finance role. You don't need previous IT support experience or knowledge of Business Central-we'll provide structured training, mentoring and hands on experience. Your finance knowledge will help you understand the challenges our customers face. We'll teach you how to investigate them, resolve software queries and develop a rewarding long term career in finance technology. Why Move from Accounts into Finance Software? Your accounting knowledge is valuable far beyond a traditional finance department. In this role, you'll use it to: Help customers resolve real accounting and software queries. Understand processes such as invoicing, purchasing, banking, VAT and financial reporting. Learn how businesses use finance and ERP software. Develop specialist knowledge in Microsoft Dynamics 365 Business Central. Build a career with routes into senior support, consultancy, implementation, training or customer success. This is an opportunity to move into technology without starting from scratch. We'll build on what you already know and teach you the technical skills you need. About the Role As a Trainee Service Desk Analyst, you'll learn how to provide first line support to customers using Microsoft Dynamics 365 Business Central. Working alongside experienced analysts, you'll develop your knowledge of ERP software, customer service, troubleshooting and support processes while gradually taking ownership of customer queries as your confidence grows. This is an excellent opportunity for someone who enjoys learning, solving problems and delivering outstanding customer service. What You'll Be Doing Supporting Our Customers Learn how to provide first line support for Business Central customers. Assist customers via phone, email and our helpdesk system. Provide clear and professional updates throughout the support process. Help customers make the most of self service resources. Developing Your Technical Skills Learn how to diagnose and resolve software issues. Assist with software upgrades and customer communications. Gain an understanding of ERP systems and business processes. Support User Acceptance Testing and customer guidance where appropriate. Service Desk Operations Log and manage support tickets accurately. Learn how to prioritise work against Service Level Agreements (SLAs). Maintain detailed customer records and documentation. Escalate complex issues appropriately while learning from experienced colleagues. Learning & Development Receive structured mentoring and coaching. Complete technical and professional development training. Develop your understanding of Microsoft Dynamics 365 Business Central. Build the skills needed to progress into a Software Support Analyst role. What We're Looking For We're looking for someone who enjoys technology, has excellent communication skills and genuinely enjoys helping people. You'll be: Curious and eager to learn. Organised with strong attention to detail. Customer focused and approachable. Comfortable working independently and as part of a team. Positive, resilient and adaptable. Motivated to develop a long term career in IT. Right to work in the UK. Full UK Driving Licence. Access to an insured vehicle for business use. AAT Level 3, equivalent experience, or a good understanding of finance/accounting processes relevant to Business Central. Excellent written and verbal communication skills. Interest in ERP software or Microsoft Dynamics 365 Business Central. Basic IT troubleshooting knowledge. Experience with software such as Dynamics, Sage, Exchequer or Opera. Microsoft or IT related certifications (beneficial but not essential). Why Join The HBP Group? At The HBP Group, we're committed to developing people. Joining our team means you'll benefit from: Comprehensive training and mentoring. A clear career pathway into ERP software consultancy or senior support roles. Hands on experience with Microsoft Dynamics 365 Business Central. Supportive colleagues who genuinely want to help you succeed. Opportunities to gain industry recognised knowledge and experience. A collaborative culture built on learning, teamwork and exceptional customer service. If you're looking to start your career in ERP software support with a company that invests in your future, we'd love to hear from you. Closing Date: 30th August 2026 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted. Company overview The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall. You're someone who enjoys solving problems and helping others. When something isn't working, you like getting to the bottom of it and finding a practical solution. You're naturally curious and enjoy learning new systems, technologies and ways of working. You don't need to know everything already-you have the enthusiasm and determination to develop your skills through training and hands on experience. You're organised, communicate clearly and take pride in doing things properly. Whether you're speaking to a customer, updating documentation or working with colleagues, you're professional, reliable and approachable. You enjoy being part of a team but are equally happy taking responsibility for your own work. You're adaptable, resilient and understand that every customer interaction is an opportunity to make a positive difference. Most importantly, you're looking for a career where you can continue to learn, develop and build specialist knowledge in Microsoft Dynamics 365 Business Central and ERP software support. If this sounds like you, we'd love to hear from you. Hours 35 30-08-2026 Job attachments Trainee_Dynamics_365_Business_Central_Service_Desk_Analyst.pdf
26/07/2026
Full time
Trainee Dynamics 365 Business Central Service Desk Analyst ERP Service Desk Full time Permanent Turn Your Accounting Knowledge into a Career in Technology Are you AAT qualified or currently working in an accounts role and wondering what your next career step could be? You don't have to leave your finance knowledge behind to build a career in technology. At The HBP Group, we'll help you use your understanding of accounting and business processes to become a specialist in Microsoft Dynamics 365 Business Central, one of the world's leading ERP and finance systems. We're looking for someone with AAT Level 3, equivalent finance experience or a strong understanding of accounting processes to join our team as a Trainee Business Central Support Analyst. You might currently work as an Accounts Assistant, Finance Administrator, Bookkeeper, Payroll Assistant or in another transactional finance role. You don't need previous IT support experience or knowledge of Business Central-we'll provide structured training, mentoring and hands on experience. Your finance knowledge will help you understand the challenges our customers face. We'll teach you how to investigate them, resolve software queries and develop a rewarding long term career in finance technology. Why Move from Accounts into Finance Software? Your accounting knowledge is valuable far beyond a traditional finance department. In this role, you'll use it to: Help customers resolve real accounting and software queries. Understand processes such as invoicing, purchasing, banking, VAT and financial reporting. Learn how businesses use finance and ERP software. Develop specialist knowledge in Microsoft Dynamics 365 Business Central. Build a career with routes into senior support, consultancy, implementation, training or customer success. This is an opportunity to move into technology without starting from scratch. We'll build on what you already know and teach you the technical skills you need. About the Role As a Trainee Service Desk Analyst, you'll learn how to provide first line support to customers using Microsoft Dynamics 365 Business Central. Working alongside experienced analysts, you'll develop your knowledge of ERP software, customer service, troubleshooting and support processes while gradually taking ownership of customer queries as your confidence grows. This is an excellent opportunity for someone who enjoys learning, solving problems and delivering outstanding customer service. What You'll Be Doing Supporting Our Customers Learn how to provide first line support for Business Central customers. Assist customers via phone, email and our helpdesk system. Provide clear and professional updates throughout the support process. Help customers make the most of self service resources. Developing Your Technical Skills Learn how to diagnose and resolve software issues. Assist with software upgrades and customer communications. Gain an understanding of ERP systems and business processes. Support User Acceptance Testing and customer guidance where appropriate. Service Desk Operations Log and manage support tickets accurately. Learn how to prioritise work against Service Level Agreements (SLAs). Maintain detailed customer records and documentation. Escalate complex issues appropriately while learning from experienced colleagues. Learning & Development Receive structured mentoring and coaching. Complete technical and professional development training. Develop your understanding of Microsoft Dynamics 365 Business Central. Build the skills needed to progress into a Software Support Analyst role. What We're Looking For We're looking for someone who enjoys technology, has excellent communication skills and genuinely enjoys helping people. You'll be: Curious and eager to learn. Organised with strong attention to detail. Customer focused and approachable. Comfortable working independently and as part of a team. Positive, resilient and adaptable. Motivated to develop a long term career in IT. Right to work in the UK. Full UK Driving Licence. Access to an insured vehicle for business use. AAT Level 3, equivalent experience, or a good understanding of finance/accounting processes relevant to Business Central. Excellent written and verbal communication skills. Interest in ERP software or Microsoft Dynamics 365 Business Central. Basic IT troubleshooting knowledge. Experience with software such as Dynamics, Sage, Exchequer or Opera. Microsoft or IT related certifications (beneficial but not essential). Why Join The HBP Group? At The HBP Group, we're committed to developing people. Joining our team means you'll benefit from: Comprehensive training and mentoring. A clear career pathway into ERP software consultancy or senior support roles. Hands on experience with Microsoft Dynamics 365 Business Central. Supportive colleagues who genuinely want to help you succeed. Opportunities to gain industry recognised knowledge and experience. A collaborative culture built on learning, teamwork and exceptional customer service. If you're looking to start your career in ERP software support with a company that invests in your future, we'd love to hear from you. Closing Date: 30th August 2026 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted. Company overview The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall. You're someone who enjoys solving problems and helping others. When something isn't working, you like getting to the bottom of it and finding a practical solution. You're naturally curious and enjoy learning new systems, technologies and ways of working. You don't need to know everything already-you have the enthusiasm and determination to develop your skills through training and hands on experience. You're organised, communicate clearly and take pride in doing things properly. Whether you're speaking to a customer, updating documentation or working with colleagues, you're professional, reliable and approachable. You enjoy being part of a team but are equally happy taking responsibility for your own work. You're adaptable, resilient and understand that every customer interaction is an opportunity to make a positive difference. Most importantly, you're looking for a career where you can continue to learn, develop and build specialist knowledge in Microsoft Dynamics 365 Business Central and ERP software support. If this sounds like you, we'd love to hear from you. Hours 35 30-08-2026 Job attachments Trainee_Dynamics_365_Business_Central_Service_Desk_Analyst.pdf
Description Onsite Shift: Tuesday - Friday 1 pm to 6 pm Hourly rate + benefits Description:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute. Responsibilities:Provide best in class customer experience to our customersDocument all customer contacts into various ITSM toolsTroubleshoot, diagnose and resolve applications, general compute issues using knowledge base or support toolsIll provide the following support framework: Incident management, request fulfillment, access management, problem management, and knowledge managementAs technical triage process instructs, route tickets that cannot be resolved at the service desk to the appropriate resolver groupsCollaborate with service desk co-workers through inclusionBe present and participate in ongoing training for service operationsWork on projects and/task assigned by leadership Skills/Experience:Associates degree in Information Technology or 2 years equivalent experience in a technology related field preferredPrior experience in a customer service roleStrong Verbal and written communication skillsStrong interpersonal skills and telephone etiquetteProblem solving skillsExperienced and capable of dealing with fast pace and high stress work environmentExperienced and capable of adjusting to changing processes, procedures, and workdayMust be able to handle up to 45 customer calls a day on various configuration items, and complexityExperience and proficient in all Microsoft's currently supported O/SExperienced and proficient in messaging systems, Microsoft Outlook and GmailWillingness to work flexible and changing hours including evening, weekend, and holiday hours Physical DemandsWhile performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental DemandsWhile performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environmentWork is generally sedentary in nature but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
26/07/2026
Full time
Description Onsite Shift: Tuesday - Friday 1 pm to 6 pm Hourly rate + benefits Description:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute. Responsibilities:Provide best in class customer experience to our customersDocument all customer contacts into various ITSM toolsTroubleshoot, diagnose and resolve applications, general compute issues using knowledge base or support toolsIll provide the following support framework: Incident management, request fulfillment, access management, problem management, and knowledge managementAs technical triage process instructs, route tickets that cannot be resolved at the service desk to the appropriate resolver groupsCollaborate with service desk co-workers through inclusionBe present and participate in ongoing training for service operationsWork on projects and/task assigned by leadership Skills/Experience:Associates degree in Information Technology or 2 years equivalent experience in a technology related field preferredPrior experience in a customer service roleStrong Verbal and written communication skillsStrong interpersonal skills and telephone etiquetteProblem solving skillsExperienced and capable of dealing with fast pace and high stress work environmentExperienced and capable of adjusting to changing processes, procedures, and workdayMust be able to handle up to 45 customer calls a day on various configuration items, and complexityExperience and proficient in all Microsoft's currently supported O/SExperienced and proficient in messaging systems, Microsoft Outlook and GmailWillingness to work flexible and changing hours including evening, weekend, and holiday hours Physical DemandsWhile performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental DemandsWhile performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environmentWork is generally sedentary in nature but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026
26/07/2026
Full time
Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026
Nhs National Services Scotland
Carstairs, Lanarkshire
IM&T Infrastructure Analyst AfC Band 5 (pro rata) per annum plus High Secure Environmental Allowance £1,818.72 per annum (Pro Rata) Hours 36 Contract Duration - Permanent Post Details : The State Hospital is the only provider of Forensic Mental Health Care in Scotland. We employ around 700 staff in a wide range of clinical and non-clinical professions and job roles. We deliver forensic mental health care to residential patients. The eHealth department at The State Hospital is seeking an Infrastructure Analyst to join the existing Infrastructure Team. The shift pattern for this post is Monday to Friday To provide the hospital with an excellent customer based first- & second-line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice. The main tasks / responsibilities are shown below. This list is not exhaustive. Installation of IT equipment across the site Scheduling / building and delivering requested equipment Managing IT Helpdesk tickets Updating systems with all relevant information Prioritise and managing workloads Assisting end users with IT issues. The role will require the candidate to work in a highly secure environment and will require some manual labour. Experience: Relevant experience of IM&T systems and hardware support Experience of a variety of Microsoft systems, applications and computer hardware is essential as is a familiarity of LAN networking and protocols such as TCP/IP. PC hardware upgrades and maintenance PC Windows operating systems installation, maintenance and upgrades Working in an IT support function Specific MS core systems, e.g. MS Azure, MS Defender, MS Office Suite, MS Server, SQL Server etc Closing Date 9th August 2026 For a informal discussion please contact John FitzGerald - Infrastructure Operations and IT Security Manager at or call . If you have any queries or require assistance regarding the application form or recruitment process, please contact the HR Team on to discuss your requirements NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. It should be noted that the State Hospital is a high secure hospital and the current organisational position based on a risk assessment is that we welcome applications from people 16-18 for non clinical roles however to be eligible for a clinical role applicants should be 18 years and older. Should you have any questions in relation to this please contact Right to Work - To work in the UK, you must have valid permission granted by UK Visas and Immigration. NHS Scotland Boards check this as part of pre-employment checks, which can be evidenced through visas or settled/pre-settled status. For details, visit the GOV.UK website. Some posts may allow sponsorship under the Skilled Worker or Health & Care Worker visa, but only if the employer is a licensed sponsor and the role meets salary thresholds. Please note: The State Hospital is NOT licensed to issue certificates of sponsorship. Applicants must already have the right to work in the UK without requiring sponsorship. It is essential that you confirm your right to work before applying. Artificial Intelligence - Candidates should provide responses that are accurate, authentic, and reflective of their own knowledge, skills, and experience. The use of artificial intelligence (AI) or other tools to assist in drafting responses is permitted, provided that all information is factual, verifiable, and can be supported by evidence if requested. By submitting your application, you confirm that your answers are truthful and represent your personal experience. Any misleading or fabricated content may result in your application being withdrawn from the recruitment process.
26/07/2026
Full time
IM&T Infrastructure Analyst AfC Band 5 (pro rata) per annum plus High Secure Environmental Allowance £1,818.72 per annum (Pro Rata) Hours 36 Contract Duration - Permanent Post Details : The State Hospital is the only provider of Forensic Mental Health Care in Scotland. We employ around 700 staff in a wide range of clinical and non-clinical professions and job roles. We deliver forensic mental health care to residential patients. The eHealth department at The State Hospital is seeking an Infrastructure Analyst to join the existing Infrastructure Team. The shift pattern for this post is Monday to Friday To provide the hospital with an excellent customer based first- & second-line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice. The main tasks / responsibilities are shown below. This list is not exhaustive. Installation of IT equipment across the site Scheduling / building and delivering requested equipment Managing IT Helpdesk tickets Updating systems with all relevant information Prioritise and managing workloads Assisting end users with IT issues. The role will require the candidate to work in a highly secure environment and will require some manual labour. Experience: Relevant experience of IM&T systems and hardware support Experience of a variety of Microsoft systems, applications and computer hardware is essential as is a familiarity of LAN networking and protocols such as TCP/IP. PC hardware upgrades and maintenance PC Windows operating systems installation, maintenance and upgrades Working in an IT support function Specific MS core systems, e.g. MS Azure, MS Defender, MS Office Suite, MS Server, SQL Server etc Closing Date 9th August 2026 For a informal discussion please contact John FitzGerald - Infrastructure Operations and IT Security Manager at or call . If you have any queries or require assistance regarding the application form or recruitment process, please contact the HR Team on to discuss your requirements NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. It should be noted that the State Hospital is a high secure hospital and the current organisational position based on a risk assessment is that we welcome applications from people 16-18 for non clinical roles however to be eligible for a clinical role applicants should be 18 years and older. Should you have any questions in relation to this please contact Right to Work - To work in the UK, you must have valid permission granted by UK Visas and Immigration. NHS Scotland Boards check this as part of pre-employment checks, which can be evidenced through visas or settled/pre-settled status. For details, visit the GOV.UK website. Some posts may allow sponsorship under the Skilled Worker or Health & Care Worker visa, but only if the employer is a licensed sponsor and the role meets salary thresholds. Please note: The State Hospital is NOT licensed to issue certificates of sponsorship. Applicants must already have the right to work in the UK without requiring sponsorship. It is essential that you confirm your right to work before applying. Artificial Intelligence - Candidates should provide responses that are accurate, authentic, and reflective of their own knowledge, skills, and experience. The use of artificial intelligence (AI) or other tools to assist in drafting responses is permitted, provided that all information is factual, verifiable, and can be supported by evidence if requested. By submitting your application, you confirm that your answers are truthful and represent your personal experience. Any misleading or fabricated content may result in your application being withdrawn from the recruitment process.
Energy Services Group, LLC, a Chorley-based software and services company, is seeking an Application Support Analyst to join our Service Operations team. The role involves installing, maintaining, and supporting the Titanium, Pricing & Billing Suite of ESG applications for energy market clients, with hybrid work and in-office training in Chorley. You will provide frontline customer support, troubleshoot software issues, document incidents, and collaborate across infrastructure and product teams.
26/07/2026
Full time
Energy Services Group, LLC, a Chorley-based software and services company, is seeking an Application Support Analyst to join our Service Operations team. The role involves installing, maintaining, and supporting the Titanium, Pricing & Billing Suite of ESG applications for energy market clients, with hybrid work and in-office training in Chorley. You will provide frontline customer support, troubleshoot software issues, document incidents, and collaborate across infrastructure and product teams.
Your Role We're hiring Regulatory Operations Analysts through our Elevate Programme in Belfast. This is an excellent opportunity for individuals with 2-4 years of experience in operations, regulatory reporting, financial services, compliance, risk, data analysis, or a similar business environment who are looking to develop their careers within a structured and highly regulated operational function. In this role, you'll support the delivery of Business As Usual (BAU) regulatory reporting activities across multiple regulatory regimes, including MiFID II, REMIT, EMIR, and SFTR. You'll work across reporting, reconciliations, investigations, management information, and process improvement activities, helping ensure that regulatory reporting remains accurate, complete, and compliant. If you're someone who enjoys analytical work, can manage competing priorities, and takes pride in delivering high-quality outcomes, this could be a great fit. What We're Looking For We are looking for professionals with 2-4 years of experience who have developed strong organisational, analytical, and problem-solving skills within an operational, regulatory, compliance, financial services, or business support environment. We're likely to be interested in people who can demonstrate: Essential Requirements 2-4 years of experience in an operations, regulatory reporting, compliance, risk, financial services, data analysis, or business support role. Strong attention to detail and a commitment to accuracy. Excellent organisational and workload management skills. Strong analytical and problem-solving abilities. The ability to work effectively in a fast-paced, deadline-driven environment. Strong written and verbal communication skills. Experience managing tasks, investigations, reconciliations, or operational processes to completion. Confidence communicating with a range of stakeholders and adapting communication styles appropriately. A proactive approach to learning, problem solving, and continuous improvement. Strong Microsoft Office skills, particularly Excel, Outlook, Word, and PowerPoint. The ability to work independently while contributing positively to a team environment. Desirable Requirements Experience within financial services, capital markets, banking, asset management, or regulatory operations. Exposure to regulatory reporting regimes such as MiFID II, EMIR, REMIT, SFTR, or similar regulatory frameworks. Experience conducting reconciliations, investigations, exception management, or control activities. Experience producing management information (MI), reporting, or data analysis. Experience working with reporting, workflow, case management, or data management systems. Knowledge of financial markets and the role of regulatory reporting within a regulated environment. Experience identifying process improvement or automation opportunities. Benefits: Ongoing training and development support through one-to-one coaching and access to online training services Health cash plan coverage. Cycle to work scheme. Vantage Point Global is fully committed to being an Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation. Things you need to know:
26/07/2026
Full time
Your Role We're hiring Regulatory Operations Analysts through our Elevate Programme in Belfast. This is an excellent opportunity for individuals with 2-4 years of experience in operations, regulatory reporting, financial services, compliance, risk, data analysis, or a similar business environment who are looking to develop their careers within a structured and highly regulated operational function. In this role, you'll support the delivery of Business As Usual (BAU) regulatory reporting activities across multiple regulatory regimes, including MiFID II, REMIT, EMIR, and SFTR. You'll work across reporting, reconciliations, investigations, management information, and process improvement activities, helping ensure that regulatory reporting remains accurate, complete, and compliant. If you're someone who enjoys analytical work, can manage competing priorities, and takes pride in delivering high-quality outcomes, this could be a great fit. What We're Looking For We are looking for professionals with 2-4 years of experience who have developed strong organisational, analytical, and problem-solving skills within an operational, regulatory, compliance, financial services, or business support environment. We're likely to be interested in people who can demonstrate: Essential Requirements 2-4 years of experience in an operations, regulatory reporting, compliance, risk, financial services, data analysis, or business support role. Strong attention to detail and a commitment to accuracy. Excellent organisational and workload management skills. Strong analytical and problem-solving abilities. The ability to work effectively in a fast-paced, deadline-driven environment. Strong written and verbal communication skills. Experience managing tasks, investigations, reconciliations, or operational processes to completion. Confidence communicating with a range of stakeholders and adapting communication styles appropriately. A proactive approach to learning, problem solving, and continuous improvement. Strong Microsoft Office skills, particularly Excel, Outlook, Word, and PowerPoint. The ability to work independently while contributing positively to a team environment. Desirable Requirements Experience within financial services, capital markets, banking, asset management, or regulatory operations. Exposure to regulatory reporting regimes such as MiFID II, EMIR, REMIT, SFTR, or similar regulatory frameworks. Experience conducting reconciliations, investigations, exception management, or control activities. Experience producing management information (MI), reporting, or data analysis. Experience working with reporting, workflow, case management, or data management systems. Knowledge of financial markets and the role of regulatory reporting within a regulated environment. Experience identifying process improvement or automation opportunities. Benefits: Ongoing training and development support through one-to-one coaching and access to online training services Health cash plan coverage. Cycle to work scheme. Vantage Point Global is fully committed to being an Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation. Things you need to know:
IT Cyber Security Analyst Scunthorpe, North Lincolnshire £45,000 - £55,000 + Training and Development + Great Pension + 27 Days Annual Leave + Bank Holidays + Life Assurance + Health Cash Plan + EAP + Sick Pay Are you a cyber security professional looking to take ownership of patching, threat detection, and incident response in a large-scale enterprise environment while playing a key role in strengthening security maturity? This is a fantastic opportunity to join a well-established organisation undergoing a major cyber transformation, where you will be at the centre of defending critical IT and OT systems. Working closely with internal teams and external SOC/MDR providers, you will contribute to monitoring threats, responding to incidents, and improving overall security posture. In this role, you will take ownership of patching across the IT estate, coordinate remediation on critical systems, and support vulnerability management processes. You will also contribute to threat hunting activities and help continuously enhance detection and response capabilities. The ideal candidate will have hands on cyber security experience, strong knowledge across networks, endpoints, identity, and cloud security, and the ability to work collaboratively across technical teams to drive security improvements. The Role: Monitor, triage, and respond to security incidents alongside SOC/MDR providers Own patching processes across endpoints and servers Coordinate vulnerability management and remediation activities Support threat hunting and detection improvement initiatives Contribute to audits, compliance, and security control implementation The Person: Experience in cyber security, IT support, or OT/engineering environments Strong understanding of security across networks, endpoints, identity, and cloud Experience with patching tools and vulnerability management Knowledge of SOC operations and incident response Excellent problem solving and communication skills Reference Number: BBBH276210 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
26/07/2026
Full time
IT Cyber Security Analyst Scunthorpe, North Lincolnshire £45,000 - £55,000 + Training and Development + Great Pension + 27 Days Annual Leave + Bank Holidays + Life Assurance + Health Cash Plan + EAP + Sick Pay Are you a cyber security professional looking to take ownership of patching, threat detection, and incident response in a large-scale enterprise environment while playing a key role in strengthening security maturity? This is a fantastic opportunity to join a well-established organisation undergoing a major cyber transformation, where you will be at the centre of defending critical IT and OT systems. Working closely with internal teams and external SOC/MDR providers, you will contribute to monitoring threats, responding to incidents, and improving overall security posture. In this role, you will take ownership of patching across the IT estate, coordinate remediation on critical systems, and support vulnerability management processes. You will also contribute to threat hunting activities and help continuously enhance detection and response capabilities. The ideal candidate will have hands on cyber security experience, strong knowledge across networks, endpoints, identity, and cloud security, and the ability to work collaboratively across technical teams to drive security improvements. The Role: Monitor, triage, and respond to security incidents alongside SOC/MDR providers Own patching processes across endpoints and servers Coordinate vulnerability management and remediation activities Support threat hunting and detection improvement initiatives Contribute to audits, compliance, and security control implementation The Person: Experience in cyber security, IT support, or OT/engineering environments Strong understanding of security across networks, endpoints, identity, and cloud Experience with patching tools and vulnerability management Knowledge of SOC operations and incident response Excellent problem solving and communication skills Reference Number: BBBH276210 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Overview Job Description: We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. Responsibilities Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Qualifications Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organisation. More about us Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. Applications are open until insert date . Ready to make an impact? Apply now and join us to inspire the next era of sustainable energy! Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of AI and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
26/07/2026
Full time
Overview Job Description: We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. Responsibilities Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Qualifications Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organisation. More about us Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. Applications are open until insert date . Ready to make an impact? Apply now and join us to inspire the next era of sustainable energy! Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of AI and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Job Description Overview Join our organisation! AtkinsRéalis is growing its Business Analysis consulting team and is looking for people who are curious, who want to become part of our customers' digital journey and who are eager to shape impactful business solutions. Are you ready to drive innovation and deliver real value as a Business Analyst? We are looking to build our multi-disciplinary team with people from diverse backgrounds who want to be part of AtkinsRéalis Centre of Excellence for Business Analysis. You may be a recent graduate or a more experienced professional seeking a new challenge. We welcome applications from creative and adaptable problem solvers who want to be part of shaping the future, whilst expanding your own career potentials. You'll find this role could take your career wherever your interests lie. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. And we're ready to help you grow. As a Business Analyst in our Secure Government business unit, you'll have all the support you need to succeed. You will be an integral part of our Digital, Data and AI consulting team. This could involve working in private and public sector environments and could provide opportunities for overseas working if that's what interests you. Your role The role as a Business Analyst within our Digital, Data and AI consulting team will involve: Delivering exceptional results for our clients by putting value at the core of everything we do. Collaborate with cross-functional teams to drive digital initiatives and shape the culture and behaviours required for successful digital adoption. Analyse processes and operations, using appropriate tools and techniques to identify improvements in accordance with client objectives, including workshop facilitation. Facilitate and manage end-to-end requirements development-from initial business needs through user-level requirements-ensuring clear translation, traceability, and alignment to support the creation of value-adding digital solutions. Develop/lead transformation roadmaps that form the foundation of digital change for our customers. Influence Agile practices within our client's environment, helping to shape key activities and actively participating in sprints, scrums and retrospectives. Contributing to the development of operational improvement tools, techniques and methods that build capability within our teams, including exploring how AI-enabled approaches can enhance efficiency, insight and value. Championing our stakeholders' needs, ensuring development is aligned with their requirements and business goals. About you Experience in consulting services to clients or relevant business analyst role. Attained or working towards BA Diploma. Experience in technology-led transformation programmes across strategy, business design and change management. Experience in an agile project delivery environment (e.g., APMP, SAFe, MSP, DSDM, Scrum). Ability to support the translation of user needs and business requirements into user stories and acceptance criteria. Analysing complex problems, designing innovative solutions, and communicating them effectively to a wide range of audiences. Experience with core Business Analysis and delivery tools such as Visio for process modelling, Jira and Azure DevOps for backlog management, and other platforms that support effective requirements development and Agile delivery. Exemplary stakeholder engagement and management skills. An interest in emerging technology and being digital savvy. Experience in Security and or more of our key markets (Defence, Aerospace, Energy, Utilities, Highways, Rail or the Public Sector). Proactive in shaping the future of our team and contributing to our communities. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. Equal Opportunities We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Job Type and Inclusion Statement Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
26/07/2026
Full time
Job Description Overview Join our organisation! AtkinsRéalis is growing its Business Analysis consulting team and is looking for people who are curious, who want to become part of our customers' digital journey and who are eager to shape impactful business solutions. Are you ready to drive innovation and deliver real value as a Business Analyst? We are looking to build our multi-disciplinary team with people from diverse backgrounds who want to be part of AtkinsRéalis Centre of Excellence for Business Analysis. You may be a recent graduate or a more experienced professional seeking a new challenge. We welcome applications from creative and adaptable problem solvers who want to be part of shaping the future, whilst expanding your own career potentials. You'll find this role could take your career wherever your interests lie. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. And we're ready to help you grow. As a Business Analyst in our Secure Government business unit, you'll have all the support you need to succeed. You will be an integral part of our Digital, Data and AI consulting team. This could involve working in private and public sector environments and could provide opportunities for overseas working if that's what interests you. Your role The role as a Business Analyst within our Digital, Data and AI consulting team will involve: Delivering exceptional results for our clients by putting value at the core of everything we do. Collaborate with cross-functional teams to drive digital initiatives and shape the culture and behaviours required for successful digital adoption. Analyse processes and operations, using appropriate tools and techniques to identify improvements in accordance with client objectives, including workshop facilitation. Facilitate and manage end-to-end requirements development-from initial business needs through user-level requirements-ensuring clear translation, traceability, and alignment to support the creation of value-adding digital solutions. Develop/lead transformation roadmaps that form the foundation of digital change for our customers. Influence Agile practices within our client's environment, helping to shape key activities and actively participating in sprints, scrums and retrospectives. Contributing to the development of operational improvement tools, techniques and methods that build capability within our teams, including exploring how AI-enabled approaches can enhance efficiency, insight and value. Championing our stakeholders' needs, ensuring development is aligned with their requirements and business goals. About you Experience in consulting services to clients or relevant business analyst role. Attained or working towards BA Diploma. Experience in technology-led transformation programmes across strategy, business design and change management. Experience in an agile project delivery environment (e.g., APMP, SAFe, MSP, DSDM, Scrum). Ability to support the translation of user needs and business requirements into user stories and acceptance criteria. Analysing complex problems, designing innovative solutions, and communicating them effectively to a wide range of audiences. Experience with core Business Analysis and delivery tools such as Visio for process modelling, Jira and Azure DevOps for backlog management, and other platforms that support effective requirements development and Agile delivery. Exemplary stakeholder engagement and management skills. An interest in emerging technology and being digital savvy. Experience in Security and or more of our key markets (Defence, Aerospace, Energy, Utilities, Highways, Rail or the Public Sector). Proactive in shaping the future of our team and contributing to our communities. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. Equal Opportunities We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Job Type and Inclusion Statement Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Cardiff/London/UK Remote 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits Our People Centred Security Squad This is a very exciting opportunity to join our People Centred Security Squad. We're focused on building security processes that allow the bank to move at pace, while protecting our customers. We're never afraid to do things differently. You'll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager You'll be in a team of people who look after the human side of security You'll work with teams from all across Security and all across Monzo You'll play a key role by Create engaging security awareness content across channels including Slack, email, presentations, training, and events. Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo. Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting. Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions. Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap. Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats. We'd love to hear from you if Experience in security awareness, internal communications, or influencing behaviour change. Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance. Highly organised, able to manage priorities independently and deliver high-quality work. Good understanding of common security risks, including phishing, social engineering, password security, and data handling. Strong collaborator who builds relationships, seeks feedback, and works effectively across teams. Bonus: Experience with behavioural science, LMS platforms, content creation, presentations, campaign analytics, or tools such as Google Workspace, Slack, and Notion. Drop us your application, we'd love to hear from you! What's in it for you 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits. The application journey has 3 key steps 30 min recruiter call 30 min call with the hiring manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, Diversity and Inclusion Report and Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
26/07/2026
Full time
We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Cardiff/London/UK Remote 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits Our People Centred Security Squad This is a very exciting opportunity to join our People Centred Security Squad. We're focused on building security processes that allow the bank to move at pace, while protecting our customers. We're never afraid to do things differently. You'll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager You'll be in a team of people who look after the human side of security You'll work with teams from all across Security and all across Monzo You'll play a key role by Create engaging security awareness content across channels including Slack, email, presentations, training, and events. Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo. Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting. Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions. Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap. Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats. We'd love to hear from you if Experience in security awareness, internal communications, or influencing behaviour change. Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance. Highly organised, able to manage priorities independently and deliver high-quality work. Good understanding of common security risks, including phishing, social engineering, password security, and data handling. Strong collaborator who builds relationships, seeks feedback, and works effectively across teams. Bonus: Experience with behavioural science, LMS platforms, content creation, presentations, campaign analytics, or tools such as Google Workspace, Slack, and Notion. Drop us your application, we'd love to hear from you! What's in it for you 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits. The application journey has 3 key steps 30 min recruiter call 30 min call with the hiring manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, Diversity and Inclusion Report and Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
To support WPS with structured business analysis and data-led insight by documenting processes, improving the use of business systems, producing management information, and turning operational data into clear reporting and dashboards for decision-making. This role strengthens the link between data, process discipline, reporting, and business systems adoption within the WPS IT transformation Team. The Business Analyst will work closely with the existing team to understand how work is being organised and take on the management of it. The Data Business Analyst is a hybrid business analysis and data role that sits between business users, leadership, and technology teams. The role is responsible for mapping and documenting L1 to L3 processes, capturing process and procedure changes, improving the quality and use of operational data, and producing reporting, dashboards, and MI that support business performance and decision-making. Capture, map, and maintain business processes using tools such as Miro, including L1, L2, and L3 process documentation, procedures, and work instructions. Work with departments to identify process gaps, inefficiencies, risks, and improvement opportunities, and document agreed changes clearly and accurately. Support the business in using systems correctly and consistently, helping users follow agreed processes and improve data quality across key platforms. Use SQL to query and interrogate data from business systems and operational sources to support reporting, analysis, and decision-making. Use advanced Excel and VB/VBA capability to manipulate, cleanse, reconcile, and structure data for reporting and process insight. Build and maintain Power BI dashboards, reports, and visualisations that provide clear operational and leadership insight. Produce regular MI, KPI reporting, and ad hoc analysis for leadership teams, converting raw data into meaningful and actionable information. Support understanding and adoption of D365, Office 365, and related business applications by translating requirements, issues, and changes into clear business language. Work effectively with stakeholders across functions, levels, and locations, including cross-cultural collaboration where required. Support manufacturing and operational teams by developing a practical understanding of business processes across areas such as planning, production, supply chain, and commercial operations. Remain open to learning new tools, systems, reporting methods, and process improvement approaches as business needs evolve. Skills, Knowledge & Experience: Experience in a Business Analyst, Data Analyst, or hybrid business systems and reporting role. Strong process mapping and documentation capability, including L1 to L3 process modelling. Strong Power BI capability for dashboard and reporting development. Good SQL skills, including writing queries to extract, analyse, and validate data. Advanced Excel skills, including data manipulation, reconciliation, reporting, and VB/VBA-based automation or improvement work. Experience producing MI and dashboard reporting for senior leaders or operational management. Working understanding of D365 and Office 365 environments. Strong communication skills, with the ability to work across technical and non-technical audiences. Desirable: manufacturing or engineering sector experience and exposure to cross-cultural or multi-region working environments. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?
26/07/2026
Full time
To support WPS with structured business analysis and data-led insight by documenting processes, improving the use of business systems, producing management information, and turning operational data into clear reporting and dashboards for decision-making. This role strengthens the link between data, process discipline, reporting, and business systems adoption within the WPS IT transformation Team. The Business Analyst will work closely with the existing team to understand how work is being organised and take on the management of it. The Data Business Analyst is a hybrid business analysis and data role that sits between business users, leadership, and technology teams. The role is responsible for mapping and documenting L1 to L3 processes, capturing process and procedure changes, improving the quality and use of operational data, and producing reporting, dashboards, and MI that support business performance and decision-making. Capture, map, and maintain business processes using tools such as Miro, including L1, L2, and L3 process documentation, procedures, and work instructions. Work with departments to identify process gaps, inefficiencies, risks, and improvement opportunities, and document agreed changes clearly and accurately. Support the business in using systems correctly and consistently, helping users follow agreed processes and improve data quality across key platforms. Use SQL to query and interrogate data from business systems and operational sources to support reporting, analysis, and decision-making. Use advanced Excel and VB/VBA capability to manipulate, cleanse, reconcile, and structure data for reporting and process insight. Build and maintain Power BI dashboards, reports, and visualisations that provide clear operational and leadership insight. Produce regular MI, KPI reporting, and ad hoc analysis for leadership teams, converting raw data into meaningful and actionable information. Support understanding and adoption of D365, Office 365, and related business applications by translating requirements, issues, and changes into clear business language. Work effectively with stakeholders across functions, levels, and locations, including cross-cultural collaboration where required. Support manufacturing and operational teams by developing a practical understanding of business processes across areas such as planning, production, supply chain, and commercial operations. Remain open to learning new tools, systems, reporting methods, and process improvement approaches as business needs evolve. Skills, Knowledge & Experience: Experience in a Business Analyst, Data Analyst, or hybrid business systems and reporting role. Strong process mapping and documentation capability, including L1 to L3 process modelling. Strong Power BI capability for dashboard and reporting development. Good SQL skills, including writing queries to extract, analyse, and validate data. Advanced Excel skills, including data manipulation, reconciliation, reporting, and VB/VBA-based automation or improvement work. Experience producing MI and dashboard reporting for senior leaders or operational management. Working understanding of D365 and Office 365 environments. Strong communication skills, with the ability to work across technical and non-technical audiences. Desirable: manufacturing or engineering sector experience and exposure to cross-cultural or multi-region working environments. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?
Select how often (in days) to receive an alert: Location: London based, travel to cover network Advertised Salary: £39,687 - 44,358 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 06/08/2026 Job Purpose We are hiring for a IT Field Technical Analyst based in London to provide frontline technical support across the network. Working within IT Service Operations, you'll be the trusted local IT expert, supporting colleagues across the business and ensuring they have the tools, technology and support needed to work effectively. This is a varied, hands-on role where you'll provide 1st, 2nd and 3rd line support, manage local IT infrastructure and act as a key point of contact for technical issues across your network. From supporting end users and troubleshooting hardware to maintaining local technology assets and driving service improvements, you'll make a direct impact on our operational performance. Working closely with operational teams, suppliers and wider IT functions, you'll help ensure technology services remain reliable, secure and fit for purpose across Cadent's estate. Key Responsibilities Frontline IT Impact - Provide direct technical support to colleagues across operational sites, helping resolve issues quickly and effectively. Technology Variety - Work across desktop services, networking, applications, telephony, mobiledevicesand audio-visual technologies. Ownership & Problem Solving - Take ownership of incidents from identification through to resolution, delivering excellent customer service throughout. Regional Visibility - Build strong relationships with users at all levels, from operational colleagues through to senior leadership. Continuous Improvement - Identify opportunities to increase first-time fixes and improve the effectiveness of IT support services. Mobile & Flexible Working - Support multiple operational sites across your network, providing hands-onassistancewhere it matters most. Skills and Experience Technical Support Experience: Experience in a 2nd or 3rd line support role within a medium to large organisation Strong troubleshooting and technical support capability across multiple technologies Microsoft technologies and Active Directory Desktop,laptopand mobile device support Telephony and networking technologies SAP and Microsoft 365 environments Infrastructure & Hardware Skills: Hardware support including printers, laptops, desktop devices, mobile technology and audio-visual equipment Experience with network fault diagnosis and communications room audits Knowledge of Cisco and Avaya telephony environments desirable Excellent stakeholder management skills Ability to communicate effectively with colleagues at all levels Proven commitment to delivering high-quality customer service Qualifications & Requirements: ITIL Foundation certification or equivalent experience Microsoft or CompTIA certifications desirable Full UK Driving Licence Ability to travel regularly across operational sites within your assigned network Ready to make a difference? At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Annual bonus Company car Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
26/07/2026
Full time
Select how often (in days) to receive an alert: Location: London based, travel to cover network Advertised Salary: £39,687 - 44,358 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 06/08/2026 Job Purpose We are hiring for a IT Field Technical Analyst based in London to provide frontline technical support across the network. Working within IT Service Operations, you'll be the trusted local IT expert, supporting colleagues across the business and ensuring they have the tools, technology and support needed to work effectively. This is a varied, hands-on role where you'll provide 1st, 2nd and 3rd line support, manage local IT infrastructure and act as a key point of contact for technical issues across your network. From supporting end users and troubleshooting hardware to maintaining local technology assets and driving service improvements, you'll make a direct impact on our operational performance. Working closely with operational teams, suppliers and wider IT functions, you'll help ensure technology services remain reliable, secure and fit for purpose across Cadent's estate. Key Responsibilities Frontline IT Impact - Provide direct technical support to colleagues across operational sites, helping resolve issues quickly and effectively. Technology Variety - Work across desktop services, networking, applications, telephony, mobiledevicesand audio-visual technologies. Ownership & Problem Solving - Take ownership of incidents from identification through to resolution, delivering excellent customer service throughout. Regional Visibility - Build strong relationships with users at all levels, from operational colleagues through to senior leadership. Continuous Improvement - Identify opportunities to increase first-time fixes and improve the effectiveness of IT support services. Mobile & Flexible Working - Support multiple operational sites across your network, providing hands-onassistancewhere it matters most. Skills and Experience Technical Support Experience: Experience in a 2nd or 3rd line support role within a medium to large organisation Strong troubleshooting and technical support capability across multiple technologies Microsoft technologies and Active Directory Desktop,laptopand mobile device support Telephony and networking technologies SAP and Microsoft 365 environments Infrastructure & Hardware Skills: Hardware support including printers, laptops, desktop devices, mobile technology and audio-visual equipment Experience with network fault diagnosis and communications room audits Knowledge of Cisco and Avaya telephony environments desirable Excellent stakeholder management skills Ability to communicate effectively with colleagues at all levels Proven commitment to delivering high-quality customer service Qualifications & Requirements: ITIL Foundation certification or equivalent experience Microsoft or CompTIA certifications desirable Full UK Driving Licence Ability to travel regularly across operational sites within your assigned network Ready to make a difference? At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Annual bonus Company car Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Cardiff/London/UK Remote 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits Our People Centred Security Squad This is a very exciting opportunity to join our People Centred Security Squad. We're focused on building security processes that allow the bank to move at pace, while protecting our customers. We're never afraid to do things differently. You'll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager You'll be in a team of people who look after the human side of security You'll work with teams from all across Security and all across Monzo You'll play a key role by Create engaging security awareness content across channels including Slack, email, presentations, training, and events. Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo. Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting. Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions. Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap. Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats. We'd love to hear from you if Experience in security awareness, internal communications, or influencing behaviour change. Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance. Highly organised, able to manage priorities independently and deliver high-quality work. Good understanding of common security risks, including phishing, social engineering, password security, and data handling. Strong collaborator who builds relationships, seeks feedback, and works effectively across teams. Bonus: Experience with behavioural science, LMS platforms, content creation, presentations, campaign analytics, or tools such as Google Workspace, Slack, and Notion. Drop us your application, we'd love to hear from you! What's in it for you 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits. The application journey has 3 key steps 30 min recruiter call 30 min call with the hiring manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, Diversity and Inclusion Report and Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
26/07/2026
Full time
We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Cardiff/London/UK Remote 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits Our People Centred Security Squad This is a very exciting opportunity to join our People Centred Security Squad. We're focused on building security processes that allow the bank to move at pace, while protecting our customers. We're never afraid to do things differently. You'll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager You'll be in a team of people who look after the human side of security You'll work with teams from all across Security and all across Monzo You'll play a key role by Create engaging security awareness content across channels including Slack, email, presentations, training, and events. Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo. Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting. Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions. Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap. Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats. We'd love to hear from you if Experience in security awareness, internal communications, or influencing behaviour change. Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance. Highly organised, able to manage priorities independently and deliver high-quality work. Good understanding of common security risks, including phishing, social engineering, password security, and data handling. Strong collaborator who builds relationships, seeks feedback, and works effectively across teams. Bonus: Experience with behavioural science, LMS platforms, content creation, presentations, campaign analytics, or tools such as Google Workspace, Slack, and Notion. Drop us your application, we'd love to hear from you! What's in it for you 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits. The application journey has 3 key steps 30 min recruiter call 30 min call with the hiring manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, Diversity and Inclusion Report and Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. About The Teams We are currently hiring for multiple roles within our FS, Retail and Logistics and Fulfilment Squads. You will get the opportunity to meet with members of each squad throughout our process and we will decide which area we think your skills would fit best. About the role. As a Principal Software Engineer, you will be responsible for designing, building and running front-end and/or back-end software solutions in an agile delivery squad. This role is hands-on, you'll be actively involved in designing, implementing and running the products and services that your squad are responsible for. You'll help shape best practices in software engineering, then both work to and coach other Squad members into driving and ensuring high quality solutions. What you'll be doing: Lead the full software development lifecycle, including coding practices, frameworks, technical debt, and operations within your squad. Collaborate with Engineers, Product Owners, Business Analysts, and Architects to design and deliver industry-leading systems. Influence and implement engineering standards and tools, driving adoption across squads and tribes. Design and build software that balances commercial needs with the future tech roadmap. Take ownership of code quality, non-functional requirements (performance, security, scalability), and best practices for logging, monitoring, and alerting. Drive improvements in continuous integration and deployment processes. Identify and mitigate risks, obstacles, and issues impacting technical products. Provide run support for technical products within your squad. Mentor and coach other engineers, fostering a culture of continuous improvement. Champion engineering successes internally and externally to build our brand and attract talent. Stay ahead of the curve by understanding the external technology landscape and applying insights to enhance our engineering practices. About you Extensive experience in building, integrating, and managing complex software architectures, ideally across multi-cloud environments. Strong hands-on experience with Java, AWS components, and CI/CD tools (e.g., GitLab CI). Proven ability to mentor and guide less experienced engineers. Passionate about code quality, testing, and engineering best practices. Skilled in building applications with security, reliability, scalability, and high availability from the ground up. Excellent collaboration and communication skills. Degree in Computer Science or equivalent experience. Comfortable sharing knowledge and stories internally and externally to strengthen our engineering brand. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £1,000 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our Talent Acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. For this role after meeting our Talent Acquisition Team you can expect a 2 stage process. First Stage - A Take Home Technical Interview. Second Stage - Behavioural and Technical Interview, this interview focuses on your technical and softer skills, how you like to work as part of a Software Engineering Team (60 minutes onsite). If you would like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
26/07/2026
Full time
About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. About The Teams We are currently hiring for multiple roles within our FS, Retail and Logistics and Fulfilment Squads. You will get the opportunity to meet with members of each squad throughout our process and we will decide which area we think your skills would fit best. About the role. As a Principal Software Engineer, you will be responsible for designing, building and running front-end and/or back-end software solutions in an agile delivery squad. This role is hands-on, you'll be actively involved in designing, implementing and running the products and services that your squad are responsible for. You'll help shape best practices in software engineering, then both work to and coach other Squad members into driving and ensuring high quality solutions. What you'll be doing: Lead the full software development lifecycle, including coding practices, frameworks, technical debt, and operations within your squad. Collaborate with Engineers, Product Owners, Business Analysts, and Architects to design and deliver industry-leading systems. Influence and implement engineering standards and tools, driving adoption across squads and tribes. Design and build software that balances commercial needs with the future tech roadmap. Take ownership of code quality, non-functional requirements (performance, security, scalability), and best practices for logging, monitoring, and alerting. Drive improvements in continuous integration and deployment processes. Identify and mitigate risks, obstacles, and issues impacting technical products. Provide run support for technical products within your squad. Mentor and coach other engineers, fostering a culture of continuous improvement. Champion engineering successes internally and externally to build our brand and attract talent. Stay ahead of the curve by understanding the external technology landscape and applying insights to enhance our engineering practices. About you Extensive experience in building, integrating, and managing complex software architectures, ideally across multi-cloud environments. Strong hands-on experience with Java, AWS components, and CI/CD tools (e.g., GitLab CI). Proven ability to mentor and guide less experienced engineers. Passionate about code quality, testing, and engineering best practices. Skilled in building applications with security, reliability, scalability, and high availability from the ground up. Excellent collaboration and communication skills. Degree in Computer Science or equivalent experience. Comfortable sharing knowledge and stories internally and externally to strengthen our engineering brand. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £1,000 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our Talent Acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. For this role after meeting our Talent Acquisition Team you can expect a 2 stage process. First Stage - A Take Home Technical Interview. Second Stage - Behavioural and Technical Interview, this interview focuses on your technical and softer skills, how you like to work as part of a Software Engineering Team (60 minutes onsite). If you would like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Fullstack DeveloperApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JRWhen you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Who are we? We are EDF Trading, part of the EDF Group - a world leader in low-carbon, sustainable electricity generation.Join us, make a difference, and help shape the future of energy.Job Description: Department Control Functions, is one of the three business aligned-verticals in IT Delivery (the other two being Front Office and Trade Operations). Control Functions fulfils the requirements in the area of valuation, market and credit risk, financial control and regulatory compliance i.e. post trading operations.The team has a broad range of complementary skill sets and is dynamic yet highly disciplined in its approach. It employs a large Microsoft technical stack with a mix of on-premise and azure cloud functions. Working on one of the key interfaces between the business and IT, a good understanding of the commodity trading business context in which the applications are used, as well as solid IT software engineering practices are both of paramount importance. Position purpose The team's core responsibility includes developing bespoke systems, reporting solutions and integrations into proprietary and third party vendor systems to meet the business needs for Treasury, Finance, Tax, Market Risk, Credit Risk, Contracts and Settlements and Product Control.The team's focus is on delivering solutions that are best-in-class and strategically aligned. They are expected to be robust, supportable and operationally efficient, we currently have a flat structure with each member responsible for an end-to-end delivery. A developer as such is expected to be involved in analysis, planning and evaluating the outcomes with the support of the senior developers and business analysts in the team. They would be expected to contribute in improving the development process and participate in any evolving roadmaps.The team needs a full stack developer with a strong emphasis on backend development. They will be responsible for enhancing existing applications and develop new solutions with focus database development and .Net application layer. Whilst front end (Angular) experience is desirable more weightage is given to the above.Main Responsibilities:Development Use technology appropriately and flexibly, taking into consideration the company's strategy and recommendations. Adhere to the company's standards and best practices, including, but not limited to, documentation, testing and peer reviews. Ensure maintenance of the development infrastructure required by the above tools. Maintenance of the source code repository, continuous build and deployment facilities. Seek opportunities to deliver business value via innovation. That requires being up-to-speed with technology trends and being able to select (and apply) new technologies where appropriate.Support to the Business Engage with the business or business analysts to assist them in defining requirements and forming solutions. Provide technical advice to the business users by identifying the most appropriate tools/processes for any given task.Engagement with IT Work with the other IT delivery members to contribute and actively progress EDFT IT technology stack and development process such as release procedures and continuous integration. Keep abreast of industry technological developments and identify opportunities to implement new frameworks, technologies, and tools to provide a more efficient and effective service to the Business. Experience required Minimum 3-6 years' experience in design and implementation of bespoke software solutions Previous experience in a development role working closely with both IT and business customers. Experience in the design and construction of software/application solutions Understanding of software development patterns and how they are commonly applied in today's development industry Ability to work with business and technical stakeholders to deliver suitable solutions. Knowledge of application development methodologies to create business focussed software solutions. Strong knowledge backed up with commercial experience of database architecture and design. Strong level business intelligence and data visualisation skills within the Microsoft domain Desirable DevOps, Angular experience Technical requirements The candidates will have solid experience of developing solutions using the following technologies: Experience in designing and building distributed systems using Microsoft C#, .NET Core and Web API Experience working with relational databases such as Oracle or SQL Server Experience with deploying applications to Cloud infrastructure such as Azure. Any exposure to application containerisation and orchestration tools such as Docker and Kubernetes will be highly beneficial. Power BI, Microsoft Fabric, Azure Data Factory, (Desirable)The candidate will understand the following development techniques: Agile Development (SCRUM, Kanban) Automated continuous integration pipeline, including automated deployment.Ideally, the candidate should have knowledge in some of the following technologies: Power Apps and Power Automate OneLake SSIS, SSRS About UsOur experience is the culmination of everything that's unique about us; our culture, core values, commitment to sustainability and most importantly, our people. EDFT employees are self-disciplined, hard working, inquisitive, trustworthy and truthful. They make choices based on what is best for the team, and live for opportunities to make a difference. We Encourage Learning & DevelopmentWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers. Our CultureWe are proud of our work ethic and cultural diversity. We are high-performing people working together to achieve common goals. Innovative and flexible in our thinking, we are able to adapt and change, which is critical to our success. Don't take our word for it - here's what our employees say "Issues are met with feedback, solutions and discussion. Mistakes at EDFT are seen as experiences not failures. It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
26/07/2026
Full time
Fullstack DeveloperApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JRWhen you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Who are we? We are EDF Trading, part of the EDF Group - a world leader in low-carbon, sustainable electricity generation.Join us, make a difference, and help shape the future of energy.Job Description: Department Control Functions, is one of the three business aligned-verticals in IT Delivery (the other two being Front Office and Trade Operations). Control Functions fulfils the requirements in the area of valuation, market and credit risk, financial control and regulatory compliance i.e. post trading operations.The team has a broad range of complementary skill sets and is dynamic yet highly disciplined in its approach. It employs a large Microsoft technical stack with a mix of on-premise and azure cloud functions. Working on one of the key interfaces between the business and IT, a good understanding of the commodity trading business context in which the applications are used, as well as solid IT software engineering practices are both of paramount importance. Position purpose The team's core responsibility includes developing bespoke systems, reporting solutions and integrations into proprietary and third party vendor systems to meet the business needs for Treasury, Finance, Tax, Market Risk, Credit Risk, Contracts and Settlements and Product Control.The team's focus is on delivering solutions that are best-in-class and strategically aligned. They are expected to be robust, supportable and operationally efficient, we currently have a flat structure with each member responsible for an end-to-end delivery. A developer as such is expected to be involved in analysis, planning and evaluating the outcomes with the support of the senior developers and business analysts in the team. They would be expected to contribute in improving the development process and participate in any evolving roadmaps.The team needs a full stack developer with a strong emphasis on backend development. They will be responsible for enhancing existing applications and develop new solutions with focus database development and .Net application layer. Whilst front end (Angular) experience is desirable more weightage is given to the above.Main Responsibilities:Development Use technology appropriately and flexibly, taking into consideration the company's strategy and recommendations. Adhere to the company's standards and best practices, including, but not limited to, documentation, testing and peer reviews. Ensure maintenance of the development infrastructure required by the above tools. Maintenance of the source code repository, continuous build and deployment facilities. Seek opportunities to deliver business value via innovation. That requires being up-to-speed with technology trends and being able to select (and apply) new technologies where appropriate.Support to the Business Engage with the business or business analysts to assist them in defining requirements and forming solutions. Provide technical advice to the business users by identifying the most appropriate tools/processes for any given task.Engagement with IT Work with the other IT delivery members to contribute and actively progress EDFT IT technology stack and development process such as release procedures and continuous integration. Keep abreast of industry technological developments and identify opportunities to implement new frameworks, technologies, and tools to provide a more efficient and effective service to the Business. Experience required Minimum 3-6 years' experience in design and implementation of bespoke software solutions Previous experience in a development role working closely with both IT and business customers. Experience in the design and construction of software/application solutions Understanding of software development patterns and how they are commonly applied in today's development industry Ability to work with business and technical stakeholders to deliver suitable solutions. Knowledge of application development methodologies to create business focussed software solutions. Strong knowledge backed up with commercial experience of database architecture and design. Strong level business intelligence and data visualisation skills within the Microsoft domain Desirable DevOps, Angular experience Technical requirements The candidates will have solid experience of developing solutions using the following technologies: Experience in designing and building distributed systems using Microsoft C#, .NET Core and Web API Experience working with relational databases such as Oracle or SQL Server Experience with deploying applications to Cloud infrastructure such as Azure. Any exposure to application containerisation and orchestration tools such as Docker and Kubernetes will be highly beneficial. Power BI, Microsoft Fabric, Azure Data Factory, (Desirable)The candidate will understand the following development techniques: Agile Development (SCRUM, Kanban) Automated continuous integration pipeline, including automated deployment.Ideally, the candidate should have knowledge in some of the following technologies: Power Apps and Power Automate OneLake SSIS, SSRS About UsOur experience is the culmination of everything that's unique about us; our culture, core values, commitment to sustainability and most importantly, our people. EDFT employees are self-disciplined, hard working, inquisitive, trustworthy and truthful. They make choices based on what is best for the team, and live for opportunities to make a difference. We Encourage Learning & DevelopmentWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers. Our CultureWe are proud of our work ethic and cultural diversity. We are high-performing people working together to achieve common goals. Innovative and flexible in our thinking, we are able to adapt and change, which is critical to our success. Don't take our word for it - here's what our employees say "Issues are met with feedback, solutions and discussion. Mistakes at EDFT are seen as experiences not failures. It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
Business Systems AnalystApplylocations: UK - Manchestertime type: Full timeposted on: Posted 3 Days Agojob requisition id: RAzenta UK, Ltd. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job TitleBusiness Systems Analyst Job Description Azenta Life Sciences is a dynamic, fast paced, and growing leader in the life sciences industry. We provide unrivaled sample exploration and management solutions to help our customers accelerate discovery, development, and delivery. Azenta is seeking an Oracle Cloud Supply Chain Business Systems Analyst (BSA) to join our growing and active Enterprise Applications IT Organization. Based in Manchester, UK, this is an exciting opportunity to join a globally successful life science company and partner with our global business leaders. This role requires onsite presence four days per week (Monday to Thursday). Job Description: The Business Systems Analyst (BSA) - Supply Chain partners with business leaders and their teams to analyze, design, and improve work processes by leveraging information technology systems and services. The BSA will work on requirements definition, application configuration changes, and implementation for our Oracle Cloud ERP system, with a primary focus on Supply Chain Management modules (Inventory, Procurement, Order Management, Manufacturing and Planning).This key position will be relied upon as the principal subject matter expert for Oracle Cloud Supply Chain, offering advice on process improvements and technical solutions. This person will serve as a liaison between business stakeholders and IT teams to define business and system processes through workflows and written requirements to support implementation and optimization of Oracle Cloud Supply Chain applications.Perform configuration and QA testing of new features to ensure that requirements are met, and the resulting user experience is as intended. Participate in and support user acceptance testing and the deployment of solutions to production.Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Possess excellent English written and verbal communication skills and the ability to prepare and conduct presentations and training material as required. Offer advice on process improvements and technical solutions. Ability to synthesize high-level concepts into detailed business requirements to support implementation and ongoing process optimization efforts.Understand integration points and analyze impacts with other systems that interface with Supply Chain applications. Provide support to end users including managing issue resolution and performing root cause analysis. Work with external consultant partners to resolve system production issues or support ongoing implementation initiatives. What You'll Do Assess complex supply chain business problems and processes to identify opportunities for improvement. Support strategic business initiatives from development through execution. Perform root cause analysis and design future state processes across global supply chain operations. Facilitate measurable outcomes and sustain change initiatives. Partner with SMEs across Planning, Procurement, Manufacturing, Logistics, Order Management and Quality. Define and maintain specifications for reports and application changes. Support acquisition integrations including configurations and data conversions. Support all aspects of the internal software development lifecycle. Who you are 5+ years' experience in supply chain or manufacturing process improvement (Life Sciences preferred). Bachelor's degree or equivalent experience. Strong functional experience with Oracle Fusion SCM modules (Inventory, Procurement, Order Management, Manufacturing and Planning). Experience implementing systems supporting supply chain processes. Ability to optimize business processes and recommend new flows. Experience with LEAN continuous improvement methodology (desirable). Experience writing SQL queries to quantify and/or troubleshoot data related issues (desirable). Strong communication and problem-solving skills. Adaptable and quick learner. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
26/07/2026
Full time
Business Systems AnalystApplylocations: UK - Manchestertime type: Full timeposted on: Posted 3 Days Agojob requisition id: RAzenta UK, Ltd. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job TitleBusiness Systems Analyst Job Description Azenta Life Sciences is a dynamic, fast paced, and growing leader in the life sciences industry. We provide unrivaled sample exploration and management solutions to help our customers accelerate discovery, development, and delivery. Azenta is seeking an Oracle Cloud Supply Chain Business Systems Analyst (BSA) to join our growing and active Enterprise Applications IT Organization. Based in Manchester, UK, this is an exciting opportunity to join a globally successful life science company and partner with our global business leaders. This role requires onsite presence four days per week (Monday to Thursday). Job Description: The Business Systems Analyst (BSA) - Supply Chain partners with business leaders and their teams to analyze, design, and improve work processes by leveraging information technology systems and services. The BSA will work on requirements definition, application configuration changes, and implementation for our Oracle Cloud ERP system, with a primary focus on Supply Chain Management modules (Inventory, Procurement, Order Management, Manufacturing and Planning).This key position will be relied upon as the principal subject matter expert for Oracle Cloud Supply Chain, offering advice on process improvements and technical solutions. This person will serve as a liaison between business stakeholders and IT teams to define business and system processes through workflows and written requirements to support implementation and optimization of Oracle Cloud Supply Chain applications.Perform configuration and QA testing of new features to ensure that requirements are met, and the resulting user experience is as intended. Participate in and support user acceptance testing and the deployment of solutions to production.Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Possess excellent English written and verbal communication skills and the ability to prepare and conduct presentations and training material as required. Offer advice on process improvements and technical solutions. Ability to synthesize high-level concepts into detailed business requirements to support implementation and ongoing process optimization efforts.Understand integration points and analyze impacts with other systems that interface with Supply Chain applications. Provide support to end users including managing issue resolution and performing root cause analysis. Work with external consultant partners to resolve system production issues or support ongoing implementation initiatives. What You'll Do Assess complex supply chain business problems and processes to identify opportunities for improvement. Support strategic business initiatives from development through execution. Perform root cause analysis and design future state processes across global supply chain operations. Facilitate measurable outcomes and sustain change initiatives. Partner with SMEs across Planning, Procurement, Manufacturing, Logistics, Order Management and Quality. Define and maintain specifications for reports and application changes. Support acquisition integrations including configurations and data conversions. Support all aspects of the internal software development lifecycle. Who you are 5+ years' experience in supply chain or manufacturing process improvement (Life Sciences preferred). Bachelor's degree or equivalent experience. Strong functional experience with Oracle Fusion SCM modules (Inventory, Procurement, Order Management, Manufacturing and Planning). Experience implementing systems supporting supply chain processes. Ability to optimize business processes and recommend new flows. Experience with LEAN continuous improvement methodology (desirable). Experience writing SQL queries to quantify and/or troubleshoot data related issues (desirable). Strong communication and problem-solving skills. Adaptable and quick learner. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.